JP2021174380A - Information processing system, information processing method, and program - Google Patents

Abstract

To ensure that a user has sufficient options in a search result for a service facility.SOLUTION: An information processing system includes a storage unit, a communication unit, and a control unit. The storage unit stores facility information on a plurality of service facilities. The communication unit communicates with a user terminal. The control unit, when a search request including a reservation date and time, a search reference location, and additional search conditions is received from the user terminal as search conditions for the service facility that can be reserved, searches for a service facility that can be reserved by setting a search range on the basis of the search reference location to a different size in accordance with the additional search conditions. The control unit then sends search result information indicating search results for the service facility concerned to the user terminal.SELECTED DRAWING: Figure 4

Description

The present invention relates to an information processing system, an information processing method and a program capable of executing a search process of a service facility such as a restaurant on a user terminal.

Conventionally, in a system that can accept reservations for use of service facilities such as restaurants via a network, search conditions for service facilities are accepted from users, and information on service facilities that match the search conditions is output as search results. ing.

For example, in Patent Document 1 below, when a search request for a restaurant containing information on the number of users is received, the number of users exists in a circle (search target range) centered on the position of the user terminal. It is described to search for restaurants where reservations are possible.

Japanese Unexamined Patent Publication No. 2020-057154

However, in the technique described in Patent Document 1, the search target range is constant regardless of what search conditions are set by the user, so that the search results provided to the user are extremely different depending on the search conditions. There is a risk that the number will be reduced and the user will not be able to provide a sufficient choice of facilities.

In view of the above circumstances, an object of the present invention is to provide an information processing system, an information processing method and a program capable of ensuring a sufficient choice for the user in the search result of the service facility.

The information processing system according to one embodiment of the present invention has a storage unit, a communication unit, and a control unit. The storage unit stores facility information related to a plurality of service facilities. The communication unit communicates with the user terminal. When the control unit receives a search request including the reservation date and time, the search reference location, and the additional search conditions as the search conditions for the service facility that can be reserved from the user terminal, the control unit receives the search criteria according to the additional search conditions. Search for the above-mentioned service facilities that can be reserved by setting the search range based on the land to a different size. Then, the control unit transmits the search result information indicating the search result of the service facility to the user terminal.

With this configuration, by varying the search range according to the additional search conditions, it is possible to prevent the search results from becoming extremely small in the search results of the service facility, and to secure sufficient choices for the user. The information processing system includes at least one information processing device.

The additional search condition may be the number of reserved people, and the control unit may increase the search range as the number of reserved people increases.

As a result, even when the number of reservations is large, it is possible to provide a sufficient selection of facilities that can be reserved by expanding the search range.

The storage unit may store information on the genre of the service facility as the facility information in association with the size of the search range. In this case, the additional search condition may be the genre, and the control unit may change the search range according to the genre.

As a result, it is possible to provide a sufficient selection of facilities that can be reserved for facilities of a genre with a small number of absolute numbers, and it is possible to prevent too many search results for facilities of a genre with a large number of absolute numbers. ..

The control unit may increase the search range as the time between the date and time when the search request is received and the reservation date and time is shorter.

As a result, even if the period until the reservation date and time is short, it is possible to secure sufficient options for the user by expanding the search range.

When the additional search condition includes the search range, the control unit may search the service facility according to the search range.

The storage unit may store information on a plurality of search ranges having different sizes in advance, and the control unit selects a search range according to the additional search conditions from the plurality of search ranges. May be good.

The control unit may change the search range according to the number of additional search conditions.

The control unit may increase the search range as the number of additional search conditions increases.
Information processing system.
As a result, as the number of additional search conditions increases, the possibility of finding a reservable facility that matches the additional search conditions decreases. Therefore, by expanding the search range, it is possible to secure sufficient options for the user.

The information processing method according to another embodiment of the present invention
A search request including the reservation date and time, the search reference location, and additional search conditions is received from the user terminal as the search conditions for the service facilities that can be reserved.
According to the additional search conditions, the search range based on the search reference location is set to a different size, and the service facilities that can be reserved are searched.
It includes transmitting search result information indicating the search result of the service facility to the user terminal.

A program according to another embodiment of the present invention can be applied to an information processing device.
A step of receiving a search request including a reservation date and time, a search reference place, and additional search conditions as search conditions for service facilities that can be reserved from the user terminal.
According to the additional search conditions, the step of searching for the service facilities that can be reserved by setting the search range based on the search reference location to a different size, and
The step of transmitting the search result information indicating the search result of the service facility to the user terminal is executed.

As described above, according to the present invention, it is possible to secure a sufficient choice for the user in the search result of the service facility. However, the effect does not limit the present invention.

It is a figure which showed the structure of the restaurant information provision system which concerns on one Embodiment of this invention. It is a figure which showed the hardware configuration of the restaurant information providing server which concerns on one Embodiment of this invention. It is a figure which showed the structure of the database which the restaurant information providing server which concerns on one Embodiment of this invention has. It is a flowchart which showed the flow of the restaurant search process by the restaurant information providing server which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[System configuration]
FIG. 1 is a diagram showing a configuration of a restaurant information providing system according to the present embodiment.

As shown in the figure, this system includes a restaurant information providing server 100 on the Internet 50, a plurality of user terminals 200, and a plurality of restaurant terminals 300.

The restaurant information providing server 100 is a web server that operates a portal site on which information about restaurants is posted. The restaurant information providing server 100 is connected to a plurality of user terminals 200 and a restaurant terminal 300 of a plurality of restaurants via the Internet 50.

The restaurant information providing server 100 provides a restaurant information search system for the user of the user terminal 200 on the portal site. Specifically, the restaurant information providing server 100 searches for restaurant information that matches the search conditions based on the search request from the user terminal 200, generates a Web page containing the search results, and sends the user terminal 200 to the user terminal 200. Send. Further, the restaurant information providing server 100 acts as a proxy for accepting reservations for any restaurant from the user terminal 200 of the user who browses the restaurant information.

The user terminal 200 (200A, 200B, 200C ...) Is a terminal used by the user, and is, for example, a smartphone, a mobile phone, a tablet PC (Personal Computer), a notebook PC, a desktop PC, or the like. The user terminal 200 accesses the restaurant information providing server 100, receives the Web page, and displays it on the screen by a browser or the like.

The user terminal 200 determines a restaurant search condition based on the user's operation, and transmits a restaurant search request based on the search condition to the restaurant information providing server 100. In the present embodiment, the search request can be transmitted by the user of the user terminal 200 selecting preset search conditions such as the location area (nearest station) of the restaurant, the genre, and the price range. Then, the user terminal 200 can transmit a reservation request for any of the restaurants displayed as the search result to the restaurant information providing server 100 based on the user's operation.

On the other hand, the restaurant information providing server 100 provides a restaurant information management screen (Web page) for restaurants (member stores) posted on the portal site. The user of the restaurant terminal 300 edits and updates the restaurant information (content) on the web page provided to the general user as the search result via the management screen, and puts the web page on the portal site. You can upload it.

The restaurant terminal 300 (300A, 300B, 300C ...) is a terminal installed in each restaurant, and is a tablet PC, a notebook PC, a desktop PC, or the like. The restaurant terminal 300 can execute processing related to its own restaurant information, such as editing / updating the restaurant information, by communicating with the restaurant information providing server 100, based on the operation of the administrator.

In the present embodiment, the restaurant information providing server 100 can provide the restaurant information as the search result to the user terminal 200 in response to the search request for the restaurant information. At that time, when the search conditions set by the user include the date and time of use, the search reference place, and the number of users, the restaurant information providing server 100 sets the search range based on the search reference place according to the number of users. Can be varied. The details of the process will be described later.

[Hardware configuration of restaurant information providing server]
FIG. 2 is a diagram showing a hardware configuration of the restaurant information providing server 100. As shown in the figure, the restaurant information providing server 100 connects a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, an input / output interface 15, and these to each other. The bus 14 is provided.

The CPU 11 appropriately accesses the RAM 13 and the like as necessary, and comprehensively controls each block of the restaurant information providing server 100 while performing various arithmetic processes. The ROM 12 is a non-volatile memory in which firmware such as an OS, a program, and various parameters to be executed by the CPU 11 is fixedly stored. The RAM 13 is used as a work area of the CPU 11, and temporarily holds an OS, various applications being executed, and various data being processed.

A display unit 16, an operation reception unit 17, a storage unit 18, a communication unit 19, and the like are connected to the input / output interface 15.

The display unit 16 is a display device using, for example, an LCD (Liquid Crystal Display), an OELD (Organic ElectroLuminescence Display), a CRT (Cathode Ray Tube), or the like.

The operation reception unit 17 is, for example, a pointing device such as a mouse, a keyboard, a touch panel, or other input device. When the operation reception unit 17 is a touch panel, the touch panel can be integrated with the display unit 16.

The storage unit 18 is, for example, a non-volatile memory such as an HDD (Hard Disk Drive), a flash memory (SSD; Solid State Drive), or another solid-state memory. The OS, various applications, and various data are stored in the storage unit 18.

As will be described later, in particular, in the present embodiment, the storage unit 18 has a restaurant information database, a user information database, and an area / reservation number correspondence information table, in addition to programs such as applications required for the restaurant search process described later. ing.

The communication unit 19 is, for example, various modules for wireless communication such as a NIC (Network Interface Card) for Ethernet and a wireless LAN, and is responsible for communication processing with the user terminal 200.

Although not shown, the basic hardware configuration of the user terminal 200 and the restaurant terminal 300 is substantially the same as the hardware configuration of the restaurant information providing server 100.

[Database table structure of restaurant information providing server]
FIG. 3 is a diagram showing a configuration of a database table included in the restaurant information providing server 100.

As shown in the figure, the restaurant information providing server 100 has a restaurant information database 31, a user information database 32, and an area / reserved number of people correspondence information table 33 in the storage unit 18.

The restaurant information database 31 contains, for each restaurant, the restaurant name, location (address or latitude / longitude) information, area information, access information (nearest station information, distance information from the nearest station) telephone number, and the food and drink. ID that identifies the store (store ID), genre information of the restaurant's business type / service, information that introduces the restaurant (information that indicates the characteristics of the store such as the PR statement of the store, information on events performed by the restaurant, etc.) , Image data related to restaurants (introducing restaurants), menu information related to menus provided by restaurants, average budget information, business hours, website URL, and other information are stored. These pieces of information are input from the restaurant terminal 300 of each restaurant via the management screen provided by the restaurant information providing server 100. Further, the restaurant information database 31 may store information (reservation ledger information) indicating the reservation acceptance status at each restaurant.

The above menu information is information corresponding to the menu posted on the site of each restaurant on the above portal site, and the menu names of a plurality of menus that can be provided by each restaurant are stored for each restaurant. .. The menu information may be stored for each menu category such as appetizer / main course and lunch / dinner / course. Further, as the menu information, in addition to character information indicating the menu name, price, description, etc., image information such as a photograph of the menu is also stored in association with each other.

The area information includes information on a plurality of areas having different size units to which each restaurant is linked. Examples of a large area include prefectures and cities, and examples of a narrow area include towns and villages or chome.

In addition, regardless of such administrative divisions, for example, an area within several hundred meters (for example, "Ginza area") from a transportation facility such as a standard railway station, an area within 1 km, an area within 2 km, or a plurality of areas. An area where the area around the station is organized (for example, "Ginza / Shimbashi / Yurakucho area") may be used as area information.

As a result, even the same restaurant is linked to a plurality of areas of different sizes.

The genre information may include, for example, a main category such as Japanese food, Chinese food, Italian food, French food, and yakiniku, as well as more detailed sub-genres such as yakitori / tempura in Japanese food and pasta / pizza in Italian food.

The user information database 32 stores information about a user (member) of a restaurant information service via the portal site provided by the restaurant information providing server 100, which owns the user terminal 200. Specifically, the user information database 32 uses information such as a user ID, password, name, e-mail address (information to which other messages are addressed), telephone number, address, age (group), gender, birthday, and the like. I remember every time.

The area / reserved number of people correspondence table 33 stores the correspondence relationship between the plurality of area information having different sizes and the reserved number of people (value or value range). This is because the area information is used as a search range based on the search reference location in the restaurant search process described later.

Specifically, the larger the number of reservations, the wider the area is associated. For example, the narrowest area is associated with 1 to 2 people as the number of reservations, and the medium area one level higher Is associated with 3 to 6 reserved people, and 7 or more reserved people are associated with the largest area. This is because it is considered that the larger the number of reservations, the smaller the number of restaurants that can be reserved by that number of people.

Each of these database tables is used by being referred to each other as necessary in the restaurant search process by the restaurant information providing server 100, which will be described later.

[Operation of restaurant information providing server]
Next, the operation of the restaurant information providing server 100 configured as described above will be described. The operation is executed by the cooperation between the hardware such as the CPU 11 and the communication unit 19 of the restaurant information providing server 100 and the software stored in the storage unit 18. In the following description, for convenience, the CPU 11 is the main operating body.

FIG. 4 is a flowchart showing the flow of the restaurant search process by the restaurant information providing server 100.

As shown in the figure, the CPU 11 of the restaurant information providing server 100 first determines whether or not the user terminal 200 has received a search request for a restaurant that can be reserved included in the restaurant information on the portal site. Determine (step 41).

In addition to the information (user ID, e-mail address, etc.) that identifies the user of the user terminal 200, the search request includes at least the search reference location (the area or station where the restaurant is located) and the reservation date and time (as the search conditions for the restaurant). In addition to the information on the date and time of use), the information on the number of reserved people (number of users) as an additional search condition is included. The search condition is set by being selected or input by the user of the user terminal 200 on the portal site (or application).

When it is determined that the search request including the search reference place, the reserved date and time, and the number of reserved people has been received (Yes), the CPU 11 determines whether or not the search request includes the search range as an additional search condition (Yes). Step 42).

When it is determined that the search range is not included as the additional search condition (No), the CPU 11 refers to the area / reserved number of people correspondence table 33, and from a plurality of search areas, the reserved number of people included in the search request. The search area corresponding to is selected as the search range based on the above search reference place (step 43).

Subsequently, the CPU 11 searches for a restaurant that can be reserved according to the search conditions included in the search request (step 44). Here, as the search range, the search range selected in step 43 or the search range included as an additional search condition in step 42 is set.

Then, the CPU 11 generates a search result page showing the search result (step 45). The search result page is generated as a list of restaurant information fields including, for example, restaurant names, representative photographs, nearest station information, and the like. In each restaurant information column, hyperlinks to the store detailed information page and the reservation page are set.

Then, the CPU 11 transmits the generated search result page to the user terminal 200 (step 46). After that, when a reservation request is made for any of the restaurants, the CPU 11 executes the reservation process according to the request.

[summary]
As described above, according to the present embodiment, even if the number of reservations is large, the restaurant information providing server 100 can make a reservation to the user by expanding the search range based on the search reference place accordingly. It can provide ample choice of facilities.

[Modification example]
The present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the gist of the present disclosure.

In the above-described embodiment, the case where the search reference location is an area name or a station name is shown, but instead, the current location of the user terminal 200 may be used as the search reference location. In this case, the restaurant information providing server 100 uses the latitude and longitude information of the current location of the user terminal 200 as a reference, for example, within 200 m if the number of reservations is 1 to 2, within 500 m if the number of reservations is 3 to 6, 7, If it is more than one name, the search range may be set according to the number of reserved people by dividing it into 1 km or less. In this case, the restaurant is searched by the linear distance between the latitude / longitude information of the location stored in the restaurant information database 31 and the latitude / longitude information of the current location and the set search range.

In the above-described embodiment, the restaurant information providing server 100 selects a search area corresponding to the number of reserved people as a search range from a plurality of search areas having different sizes. However, the search area does not have to be predetermined. For example, the search range is dynamically set by multiplying the number of reserved persons by the reference value of the radius of the circle from the search reference place (for example, 100 m, 500 m, etc.). You may.

In the above-described embodiment, the restaurant information providing server 100 changes the search range according to the number of reserved people as additional search conditions other than the reservation date and time and the search reference place. However, the additional search condition is not limited to the number of reserved people.

For example, the restaurant information providing server 100 may use the genre of the restaurant as an additional search condition instead of the number of reserved people. In this case, the storage unit 18 stores a table in which the information on the genre of the restaurant (the above-mentioned Japanese food, Chinese food, Italian food, yakiniku, etc.) and the information on the plurality of search areas having different sizes are linked. do. Then, the restaurant information providing server 100 may select a search area corresponding to the genre included in the search request as a search range as an additional search condition other than the reservation date and time and the search reference place. For example, as a search condition, even if the reservation date and time and the search reference place are the same, when the genre is Italian, the search range may be set wider than when the genre is Japanese food.

For example, the restaurant information providing server 100 may be associated with a wider area as the genre is more popular in the area (the total number of reservations is larger) or the number of genres posted on the portal site is smaller. This allows us to provide a good selection of restaurants that can be booked for restaurants in popular or low absolute genres, and many search results for restaurants in high absolute genres. You can prevent it from becoming too much.

In the above-described embodiment, the restaurant information providing server 100 may increase the search range as the time between the date and time when the search request is received and the reservation date and time is shorter. For example, the restaurant information providing server 100 has a search area such as a wide area if the remaining time is 1 to 2 days, a medium area if the remaining time is 3 days to 1 week, and a narrow area if the remaining time is 1 week or more. May be selected. As a result, the restaurant information providing server 100 can secure sufficient choices for the user by expanding the search range even if the period until the reservation date and time is short, and according to the remaining time until the scheduled use date and time. Therefore, the search area can be adjusted so that an appropriate number of restaurants are searched as candidates.

In the above-described embodiment, the restaurant information providing server 100 may change the search range according to the reservation date and time and the number of additional search conditions other than the search reference place. That is, the restaurant information providing server 100 may reduce the search range as the number of additional search conditions increases, or may increase the search range as the number of additional search conditions increases. In the latter case, considering that the greater the number of additional search conditions, the less likely it is that a restaurant that can be reserved will be found, it is possible to secure sufficient options for the user by expanding the search range.

The configurations of the above-described embodiment and the above-described modification regarding the process of changing the search range according to the additional search condition can be combined in any way as long as they do not contradict each other. For example, the search range (wide or narrow) may be selected based on all of the number of people booked, the genre, the time remaining from the message transmission date and time to the reservation date and time, or based on any one or two of them. May be selected.

In the above-described embodiment, the service facility is an example of a restaurant, but the service facility is not limited to the restaurant, for example, accommodation facilities such as hotels and inns, various sports facilities such as tennis, basketball, and golf, and karaoke. -The present invention is similarly applicable to various service facilities such as entertainment facilities such as boring and treatment facilities such as massage and beauty treatment salons.

Among the inventions described in the claims of the present application, the invention described as "information processing method" is such that at least one device such as a computer automatically performs each step by information processing by software. Yes, it is not something that humans do using devices such as computers. That is, the "information processing method" is an information processing method by computer software, not a method in which a human operates a calculation tool called a computer.

11 ... CPU
18 ... Storage unit 19 ... Communication unit 31 ... Restaurant information database 32 ... User information database 33 ... Area / reserved number of people correspondence information table 100 ... Restaurant information providing server 200 ... User terminal 300 ... Restaurant terminal

Claims (10)

A storage unit that stores facility information related to multiple service facilities,
A communication unit that can communicate with the user terminal,
When a search request including the reservation date and time, the search reference place, and the additional search condition is received from the user terminal as the search condition of the service facility that can be reserved, the search reference place is used as a reference according to the additional search condition. An information processing system including a control unit that searches for the service facility that can be reserved by setting the search range to a different size, and transmits search result information indicating the search result of the service facility to the user terminal. The information processing system according to claim 1.
The additional search condition is the number of people reserved.
The control unit is an information processing system that increases the search range as the number of reserved people increases. The information processing system according to claim 1.
The storage unit stores information on the genre of the service facility as the facility information in association with the size of the search range.
The additional search condition is the genre,
The control unit is an information processing system that changes the search range according to the genre. The information processing system according to claims 1 to 3.
The control unit is an information processing system that increases the search range as the time between the date and time when the search request is received and the reservation date and time is shorter. The information processing system according to any one of claims 1 to 4.
The control unit is an information processing system that searches the service facility according to the search range when the additional search condition includes the search range. The information processing system according to claims 1 to 5.
The storage unit stores information on a plurality of search ranges having different sizes in advance.
The control unit is an information processing system that selects a search range according to the additional search condition from the plurality of search ranges. The information processing system according to claims 1 to 6.
The control unit is an information processing system that changes the search range according to the number of additional search conditions. The information processing system according to claim 7.
The control unit is an information processing system that increases the search range as the number of additional search conditions increases. A search request including the reservation date and time, the search reference location, and additional search conditions is received from the user terminal as the search conditions for the service facilities that can be reserved.
According to the additional search condition, the search range based on the search reference place is set to a different size, and the service facility that can be reserved is searched.
An information processing method for transmitting search result information indicating a search result of the service facility to the user terminal. For information processing equipment
A step of receiving a search request including a reservation date and time, a search reference place, and additional search conditions as search conditions for service facilities that can be reserved from the user terminal.
A step of searching for the service facility that can be reserved by setting a search range based on the search reference place to a different size according to the additional search condition, and
A program that executes a step of transmitting search result information indicating a search result of the service facility to the user terminal.

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