JP2021166104A - Information processing apparatus, and service provision determining method - Google Patents

Abstract

To determine, in response of a used state of a service, to provide a user with the service.SOLUTION: An information processing apparatus 4 has a permission acquiring unit 431 for acquiring at least any one of permission conditions required for permission of providing a service to a user managed by a member-based system and non-permission conditions for not permitting provision of the service, a use rate acquiring unit 438 for acquiring a user state of the service, and a determination unit 432 for permitting provision of the service to a user if a use state of the user satisfies the permission conditions and for not permitting provision of the service to a user if his use state satisfies the non-permission conditions.SELECTED DRAWING: Figure 10

Description

The present invention relates to an information processing device that allows a user of a member infrastructure system to use a service provided by a service provider, and a method for determining whether or not to provide a service.

In Patent Document 1, in a member service system that provides member services to members (hereinafter referred to as a member infrastructure system), a service provided by a service provider that has a membership contract with a business operator that provides the membership infrastructure system is used. The technology to make it is described.

Japanese Unexamined Patent Publication No. 2004-70597

The service provider may or may not want to provide the service to the user depending on the usage status of the service provided. If you inquire whether to allow or prohibit the use of the service each time the usage status of the service changes, it becomes necessary to communicate with the server managed by the service provider every time the usage status changes, which complicates the process. Was there.

Therefore, the present invention has been made in view of these points, and an object of the present invention is to determine whether or not to provide a service to a user according to a usage status of the service.

In the first aspect of the present invention, the first acquisition unit for acquiring at least one of the permission condition for permitting the provision of the service to the user managed by the membership infrastructure system and the unconditional condition for not permitting the provision of the service, and the above-mentioned A second acquisition unit that acquires the usage status of the service, and when the usage status satisfies the permission condition, the user is permitted to provide the service, and when the usage status satisfies the disagreement condition, the user is allowed to provide the service. Provide an information processing device including a decision unit that does not permit the provision of services.

The first acquisition unit acquires at least one of a permission determination threshold value indicating a threshold value of the utilization rate of the service as the permission condition and a disapproval determination threshold value indicating the threshold value of the utilization rate as the disapproval condition, and the second acquisition unit. The acquisition unit acquires the utilization rate as the usage status, and the determination unit permits the user to provide the service when the utilization rate is less than the permission determination threshold value, and the utilization rate is not possible. If it is larger than the determination threshold value, the user may not be permitted to provide the service.

The first acquisition unit acquires at least one of a permission determination threshold value indicating the threshold value of the reservation rate of the service as the permission condition and a non-determination threshold value indicating the threshold value of the reservation rate as the non-permissible condition, and the second acquisition unit. The acquisition unit acquires the reservation rate as the usage status, and the determination unit permits the user to provide the service when the reservation rate is less than the permission determination threshold value, and the reservation rate cannot be used. If it is larger than the determination threshold value, the user may not be permitted to provide the service.

The first acquisition unit acquires the permission conditions in association with each of the plurality of service provision locations, and the second acquisition unit acquires the usage status of the services provided at each of the plurality of service provision locations. , The determination unit permits the user to provide the service provided at the provision location when the usage status of the service provided at the provision location satisfies the permission condition associated with the provision location. You may.

The first acquisition unit acquires the permission condition in association with each of the plurality of dates, the second acquisition unit acquires the usage status in association with each of the plurality of dates, and the determination unit is one. If the usage status associated with the date satisfies the permission condition associated with the date, the user may be permitted to provide the service on the date.

The first acquisition unit acquires the permission condition in association with each of the plurality of time zones, the second acquisition unit acquires the usage status in association with each of the plurality of time zones, and the determination unit obtains the usage status. If the usage status associated with one of the time zones satisfies the permission condition associated with the time zone, the user may be permitted to provide the service in the time zone.

The first acquisition unit acquires at least one of the permission condition and the disapproval condition associated with each of the plurality of member infrastructure systems, and the determination unit associates the usage status with the membership infrastructure system. When the permission condition is satisfied, the user of the membership infrastructure system associated with the permission condition is permitted to provide the service, and the usage status satisfies the disagreement condition associated with the membership infrastructure system. , The user of the membership infrastructure system associated with the unconditional condition may not be permitted to provide the service.

The first acquisition unit acquires recommended conditions for determining whether or not to recommend the provision permission of the service to the member infrastructure system, and the information processing apparatus obtains the case where the usage status satisfies the recommended conditions. In addition, a recommendation section that recommends the provision permission of the service to the member infrastructure system may be further provided.

In the second aspect of the present invention, there is a step of acquiring at least one of a permission condition executed by a computer, a permission condition for permitting the provision of the service to a user managed by the membership infrastructure system, and an unconditional condition for not permitting the provision of the service. , The step of acquiring the usage status of the service, and when the usage status satisfies the permission condition, the user is permitted to provide the service, and when the usage status satisfies the disagreement condition, the user is given the service. It provides a step of disallowing the provision of the service and a method of determining whether or not to provide the service.

According to the present invention, it is possible to determine whether or not to provide the service to the user according to the usage status of the service.

It is a figure which shows the structure of the information processing system which is the premise in this embodiment. It is a figure for demonstrating the outline of the information processing system in this embodiment. It is a figure for demonstrating the outline of the process which makes the service provided by a service provider available to the user of a member infrastructure system. It is a figure for demonstrating the process flow at the time of using a service. It is a figure which shows the structure of an information processing apparatus. It is a figure which shows the structure of the user management database. It is a figure which shows the structure of the system management database. It is a flowchart of the process of acquiring the service provision permission. It is a flowchart of the process of transmitting the information about the provision of a service. It is a figure which shows the structure of the information processing apparatus which concerns on modification 1. It is a figure for demonstrating the outline of the process which increases the service which a user can use. It is a figure which shows typically the use recommended data table. It is a figure which shows typically the use request reception information. It is a flowchart of the process which determines the availability of a service.

<First Embodiment>
[Configuration of information processing system S as a premise in this embodiment]
First, the configuration of the information processing system S, which is a prerequisite for the present embodiment, will be described. FIG. 1 is a diagram showing a configuration of an information processing system S which is a prerequisite in the present embodiment. The information processing system S includes a communication terminal 1, a service providing server 2, a member infrastructure system 3, and an information processing device 4.

The information processing system S is a system that provides an information processing service. The information processing service is a service that processes information linked between the service providing server 2 and the member infrastructure system 3. The communication terminal 1 is a terminal used by a user, for example, a smartphone, a tablet, or the like.

The service providing server 2 is a server managed by a service provider that provides services to users. The service provided by the service provider is, for example, a service that accepts locker reservations (hereinafter referred to as locker service), a service that accepts accommodation reservations (hereinafter referred to as accommodation service), or a service that sells electronic books. , Not limited to these. The service providing server 2 manages a service providing site for providing a service to a user. The user can reserve a locker or purchase an e-book on the service providing site.

The member infrastructure system 3 is a system managed by a system operator, and is a system for allowing a registered user to use a service provided by a service operator affiliated with or contracted with the system operator. For example, when the system operator is a company that operates a railway transportation service, the system operator provides the accommodation service provided by the partner company (service operator) through the member infrastructure system 3 to the member infrastructure system 3. Let the users registered in.

When the system operator makes the registered user use the service provided by the service provider via the member infrastructure system 3, the system operator uses the service provided by the service provider without the user going through the membership infrastructure system 3. Give preferential treatment to the service. For example, a system operator allows a service provider to use a service at a preferential price lower than the price of the service provided by the service provider, or a service provided by the service provider only to users (for example, VIP members) who meet predetermined conditions. Is unconditionally used by the user registered in the member infrastructure system 3. In addition, the system operator, for example, has a privilege (for example, a coupon applicable to the service used by the user, or a service that is accumulated or used by the user) when the service provided by the service provider is used in the member infrastructure system 3. Points that can be applied to) may be provided. Further, the system operator may, for example, use a payment service (for example, a credit card) provided by the system operator to use the service provided by the service provider.

The system operator subscribes to the information processing service. The member infrastructure system 3 manages a member infrastructure site for allowing users to use the service. By registering as a member on the member infrastructure site, the user registers information about the user in the member infrastructure system 3 that manages the member infrastructure site. The user registered in the membership infrastructure system 3 can receive the service provided by the service providing site through the membership infrastructure site.

The information processing device 4 is a device that provides an information processing service, for example, a server. The information processing device 4 provides the information obtained by the information processing service to the user, the service provider, or the system operator registered in the member infrastructure system 3. The information processing device 4 manages an information providing site for providing the information obtained by the information processing service.

[Overview of Information Processing System S1 in the Present Embodiment]
Subsequently, the outline of the information processing system S1 according to the present embodiment will be described. FIG. 2 is a diagram for explaining an outline of the information processing system S1 according to the present embodiment. As shown in FIG. 2, the information processing system S1 has a plurality of service providing servers 2 (2x, 2y, 2z) and a plurality of member infrastructure systems 3 (3a, 3b, 3c, 3z).

The services that can be used by the user differ depending on the membership infrastructure system 3. In addition, even if a plurality of system operators are affiliated with the same service operator, the content of the service (for example, usage fee or available location system) for each system operator (membership platform system 3) The content that the business operator gives preferential treatment) is different. The information processing system S1 in the present embodiment is used as specified by the user from among the member infrastructure systems 3 in which the services available to the user are different and the contents of the services available to the user are different. Notify the user of information indicating the membership infrastructure system 3 that can use the service satisfying the conditions.

The information processing device 4 in the present embodiment functions as a notification device that notifies the user of information indicating a member infrastructure system 3 that can use a service that satisfies the usage conditions specified by the user. The information processing device 4 stores information indicating a list of available services in FIG. 2.

In the following, it is assumed that the system operators that manage the member infrastructure systems 3a, 3b, 3c, and 3z are company A, company B, company C, and company Z, respectively, and are operated by company A, company B, company C, and company Z, respectively. The member-based sites to be used will be described as A member-based site, B-member-based site, C-member-based site, and Z-member-based site, respectively. Further, it is assumed that the service providers that manage the service providing servers 2x, 2y, and 2z are company X, company Y, and company Z, respectively, and the service providing sites operated by company X, company Y, and company Z are X services, respectively. It will be described as a providing site, a Y service providing site, and a Z service providing site. It is assumed that company X, company Y, and company Z provide the same type of service (for example, locker service). Company Z, which operates the Z member infrastructure site, and company Z, which operates the Z service providing site, are the same business operator.

The list of available services in FIG. 2 shows whether or not there is a tie-up with each service provider for each system provider. For example, in the example shown in the list of available services in FIG. 2, Company A is affiliated with Company X and Company Z. Therefore, the user registered in the member infrastructure system 3a managed by company A can use the services provided by each of company X and company Z in the member infrastructure system 3a. On the other hand, Company A is not affiliated with Company Y. Therefore, the user registered in the member infrastructure system 3a cannot use the service provided by the company Y in the member infrastructure system 3a.

Therefore, when the user wants to use a service that cannot be used in the member infrastructure system 3 that has been registered as a member, he / she has to newly register as a member in the member infrastructure system 3 that can use the service that he / she wants to use. For example, a user registered in the membership infrastructure system 3a needs to register as a member of company B or Z affiliated with company Y in order to use the Y service provided by company Y, and can use the Y service. It took a lot of time to get it. Therefore, if the user hesitates to register as a member of company B or company Z, company Y will not be able to acquire new users who use the Y service.

Therefore, the information processing device 4 enables the user to use the service provided by the service provider without registering as a member in the new member infrastructure system. By doing so, the information processing apparatus 4 can increase the number of users who can use the service provided by the service provider. FIG. 3 is a diagram for explaining an outline of a process for enabling a user of the member infrastructure system 3 to use a service provided by a service provider. With reference to FIG. 3, a flow of processing for making the Y service provided by the service provider Y available to the user of the member infrastructure system 3a managed by the company A will be described.

The information processing device 4 receives a permission request, which is a request for permission to provide the Y service provided by the company Y to the user of the member infrastructure system 3a, from the service providing server 2y managed by the company Y ((FIG. 3). 1)). When the information processing device 4 receives the permission request, the information processing device 4 notifies the member infrastructure system 3a of the permission request. Upon receiving the permission request, the administrator of the member infrastructure system 3a determines whether or not the Y service indicated in the permission request is permitted to be provided to the user of the member infrastructure system 3a, and if the permission is granted, Y. Notify the information processing apparatus 4 of the provision permission that permits the service to be provided by the company Y. The information processing device 4 obtains the provision permission from the member infrastructure system 3a ((2) in FIG. 3).

When the information processing apparatus 4 obtains the provision permission from the member infrastructure system 3a, the information processing apparatus 4 updates the list of available services and permits the user of the member infrastructure system 3a to accept the request for using the Y service from the communication terminal 1. Then, the information processing device 4 notifies the service providing server 2y that the provision of the Y service is permitted ((3) in FIG. 3).

Next, a processing flow when a user managed by the member infrastructure system 3a who has permitted the provision of the Y service uses the Y service will be described. FIG. 4 is a diagram for explaining the flow of processing when the service is used. In FIG. 4, the user U is a user managed by the member infrastructure system 3a. The user U can use the Y service by accessing any of the member infrastructure site, the service providing site, and the information providing site using the communication terminal 1.

For example, the user U accesses the A member infrastructure site using the communication terminal 1 and selects the Y service available on the A member infrastructure site ((1) in FIG. 4). The member infrastructure system 3a that manages the A member infrastructure site has service identification information indicating the Y service selected by the user U, member infrastructure information for identifying the member infrastructure system 3a, and information for identifying the user U. A usage request requesting the use of the Y service including the user identification information registered in the member infrastructure system 3a is transmitted to the information processing device 4 ((2) in FIG. 4).

The information processing device 4 determines whether or not the user of the member infrastructure system 3a is permitted to provide the Y service based on the member infrastructure information acquired from the member infrastructure system 3a and the service identification information. When the user of the member infrastructure system 3a is permitted to provide the Y service, the information processing device 4 acquires information regarding the provision of the Y service from the service providing server 2y ((3) in FIG. 4). The information processing device 4 transmits the acquired information regarding the provision of the Y service to the member infrastructure system 3a ((4) in FIG. 4). The member infrastructure system 3a transmits information regarding the provision of the Y service to the communication terminal 1 of the user U who has made the usage request ((5) in FIG. 4).

The information processing device 4 may use the service at the service providing site without going through the member infrastructure system 3. In this case, it is assumed that the information processing device 4 stores information (base user ID) about the user managed by the system operator who has subscribed to the information processing service. In addition, the service providing server 2 gives preferential treatment to the service providing site by logging in using the information (base user ID) about the user managed by the system company affiliated with the service provider. It is assumed that the service is provided according to the contents to be provided.

The information processing device 4 displays a screen of an information providing site on which a member infrastructure site managed by the member infrastructure system 3 registered by user U and a service providing site that can receive services via the member infrastructure site can be selected. Displayed on the communication terminal 1.

When the user U performs an operation of selecting a member infrastructure site and a service providing site on the information providing site displayed on the communication terminal 1, the information processing apparatus 4 selects the login screen of the selected service providing site. The communication terminal 1 is displayed with the user ID for the board of the user corresponding to the member board site entered. Then, the user U enters the password corresponding to the base user ID input by the information processing device 4 on the login screen of the displayed service providing site to log in, and uses the service on the service providing site. Perform the procedure.

In this way, the information processing apparatus 4 receives the permission request, which is a request for permission for providing the service to the user of the member infrastructure system 3, from the service providing server 2, and provides the service to the user of the member infrastructure system 3. Obtain the provision permission from the member infrastructure system 3. In this way, the information processing device 4 enables the service provided by the service provider to be provided to the user of the member infrastructure system 3. Therefore, the information processing device 4 can increase the number of users who can use the service provided by the service provider.

[Configuration of Information Processing Device 4 According to First Embodiment]
FIG. 5 is a diagram showing the configuration of the information processing device 4. The information processing device 4 has a communication unit 41, a storage unit 42, and a control unit 43. The communication unit 41 is an interface for connecting to a network, and is configured to include, for example, a communication controller.

The storage unit 42 is a storage medium such as a ROM (Read Only Memory), a RAM (Random Access Memory), and a hard disk. The storage unit 42 stores a program executed by the control unit 43. Further, the storage unit 42 stores a user management database that manages the user U and a system management database that manages information about the member infrastructure system 3 that has subscribed to the information processing service.

FIG. 6 is a diagram showing a configuration of a user management database. As shown in FIG. 6, the user management database stores the management user ID and the member infrastructure ID and the infrastructure user ID for each member infrastructure system 3 (system operator) in association with each other. The management user ID is user identification information managed by the information processing apparatus 4 as information for identifying the user U. The member base ID is information for identifying the member base system 3. The board user ID is user identification information managed by the member board system 3 as information for identifying the user U.

When the base user ID is stored in the base user ID item of the user management database, the user U is registered in the member base system 3 indicated by the member base ID associated with the base user ID item. Show that. On the other hand, when the base user ID item of the user management database is blank, it indicates that the user U is not registered in the member base system 3 indicated by the member base ID associated with the base user ID item.

FIG. 7 is a diagram showing the configuration of the system management database. As shown in FIG. 7, the system management database stores the system operator name, the member infrastructure ID, and the available services in association with each other as information regarding the member infrastructure system 3. The system operator name is the name of the system operator that manages the member infrastructure system 3. The available service indicates whether or not the user U registered in each member infrastructure system 3 can use the service provided by the service provider that provides the type of service for each type of service.

Returning to FIG. 5, the control unit 43 is, for example, a CPU (Central Processing Unit). By executing the program stored in the storage unit 42, the control unit 43 executes the request reception unit 430, the permission acquisition unit 431, the determination unit 432, the notification unit 433, the request reception unit 434, the information acquisition unit 435, and the transmission unit 436. , And the function as the recommendation unit 437 is realized.

The request reception unit 430 receives a request for permission to use the service. For example, the request reception unit 430 provides a service in which the service provider that provides the service manages the permission request, which is a request for permission to provide the service to the user U of the member infrastructure system 3 that manages the registered user. Accept from server 2. Specifically, the request reception unit 430 identifies the service identification information for identifying the service provided by the service provider and the member infrastructure system 3 requesting permission to provide the service shown in the service identification information. Accepts permission requests associated with membership infrastructure identification information. Further, the request reception unit 430 may accept a permission request associated with the business operator identification information for identifying the service business operator making the request. When the request reception unit 430 receives the permission request, the request reception unit 430 notifies the member infrastructure system 3 indicated in the permission request of the permission request.

The permission acquisition unit 431 acquires permission to use the service. For example, the permission acquisition unit 431 acquires a provision permission from the member infrastructure system 3 that permits the service provider to provide the service indicated in the permission request to the user U. Specifically, the permission acquisition unit 431 includes the member infrastructure identification information for identifying the member infrastructure system 3, the service identification information of the service permitted to be provided, and the member infrastructure system 3 shown in the membership infrastructure identification information. Acquired in association with the provision permission information that permits the user of the service to provide the service shown in the service identification information.

When the permission acquisition unit 431 acquires the permission information, the determination unit 432 updates the system management database based on the permission information. For example, the determination unit 432 includes information indicating that the user of the member infrastructure system 3 indicated in the member infrastructure identification information is permitted to provide the service indicated in the service identification information, and the member infrastructure identification information and the service identification information. Is associated and stored in the system management database.

The notification unit 433 notifies that the use of the service is permitted. For example, the notification unit 433 notifies the service providing server 2 that the service indicated in the provision permission is permitted to be provided.

The flow of the process for obtaining the service provision permission will be described below. FIG. 8 is a flowchart of a process for obtaining a service provision permission. First, the request reception unit 430 receives a permission request from the service providing server 2 which is a request for permission for providing the service to the user U of the member infrastructure system 3 (step S1). Next, the request reception unit 430 notifies the member infrastructure system 3 of the permission request (step S2).

Subsequently, the permission acquisition unit 431 acquires the service provision permission from the member infrastructure system 3 (step S3). Then, the notification unit 433 notifies the service providing server 2 of the service provision permission (step S4). If the permission acquisition unit 431 does not acquire the service provision permission from the member infrastructure system 3 that has notified the permission request, the notification unit 433 notifies the service providing server 2 that the provision permission could not be obtained.

In this way, the information processing apparatus 4 receives the permission request, which is a request for permission for providing the service to the user of the member infrastructure system 3, from the service providing server 2, and receives the service from the member infrastructure system 3 that has received the permission request. Obtain a provision permit that allows you to provide. Then, the member infrastructure system 3 that has been permitted to provide the service notifies the communication terminal 1 of the user U managed by the member infrastructure system 3 that a new service can be used. By doing so, the user who registers as a member in the member infrastructure system 3 can use the new service.

The user U who wants to use the service operates the communication terminal 1 of the user U to request the use of the service. The communication terminal 1 transmits a service usage request to the information processing device 4 based on the operation input by the user. The communication terminal 1 may transmit a service usage request to the information processing device 4 via the member infrastructure system 3 registered by the user.

The request reception unit 434 receives a usage request requesting the use of the service from the user's communication terminal 1. For example, the request reception unit 434 receives a request for using the service indicated in the provision permission from the communication terminal 1 of the user U managed by the member infrastructure system 3 that has permitted the provision of the service. Specifically, the request reception unit 434 receives a usage request in which the member infrastructure identification information and the service identification information of the service requesting the use are associated with each other. Further, the request reception unit 434 may receive a service use request from the communication terminal 1 via the member infrastructure system 3 that has permitted the provision of the service.

When the request reception unit 434 receives the usage request, the request reception unit 434 refers to the system management database, and whether or not the member infrastructure system 3 in which the user of the communication terminal 1 who made the usage request registers as a member is permitted to provide the service. Is determined. The request reception unit 434 accepts the usage request when the service is permitted to be provided, and does not accept the usage request when the use of the service is not permitted.

The information acquisition unit 435 acquires information regarding the provision of the service for which the usage request has been made. The information regarding the provision of the service is the information necessary for the user to use the service. The information required for the user to use the service is, for example, information including at least one of the place where the service is provided, the usage fee for using the service, and the available time when the service can be used. In addition, the information required to use the service may be the address of the website for using the service. The information acquisition unit 435 may acquire information related to the provision of the service from the service providing site that provides the service that has received the usage request or the service providing server 2 that provides the service, and the information acquisition unit 435 may acquire the information stored in the storage unit 42. You may get it.

The transmission unit 436 transmits the information regarding the provision of the service acquired by the information acquisition unit 435 to the communication terminal 1 that has made the usage request. The transmission unit 436 may transmit the information regarding the provision of the service to the communication terminal 1 without going through the member infrastructure system 3, or may transmit the information to the user's communication terminal 1 via the membership infrastructure system 3. For example, the transmission unit 436 transmits the information regarding the provision of the service indicated in the service identification information to the member infrastructure system 3 indicated in the membership infrastructure identification information indicated in the usage request. In this case, the member infrastructure system 3 transmits the received information regarding the provision of the service to the communication terminal 1 that has made the usage request.

Hereinafter, the flow of processing for transmitting information regarding the provision of services will be described. FIG. 9 is a flowchart of a process for transmitting information regarding the provision of a service. When the information processing device 4 receives the service usage request from the user's communication terminal 1, the information processing device 4 executes a process of transmitting information regarding the provision of the service.

First, the request reception unit 434 determines whether or not the member infrastructure system 3 in which the user of the communication terminal 1 who has made the usage request registers as a member is permitted to provide the service (step S11). If the request reception unit 434 is not permitted (No in step S11), the request reception unit 434 ends the process. If permitted (Yes in step S11), the information acquisition unit 435 acquires information regarding the provision of the service for which the usage request has been received from the service providing server 2 (step S12). Then, the transmission unit 436 transmits the acquired information regarding the provision of the service to the communication terminal 1 of the user of the member infrastructure system 3 who has made the usage request (step S13).

When the communication terminal 1 receives the information regarding the provision of the service, the communication terminal 1 displays the information regarding the provision of the received service on the display screen. Then, the user can use the service by appropriately operating the communication terminal 1 based on the information regarding the provision of the service displayed on the display screen.

[Process to obtain permission to use Membership Infrastructure System 3 that meets the conditions specified by the service provider]
When there are a plurality of membership infrastructure systems 3, the service provider can select the membership infrastructure system 3 that requests permission to provide the membership infrastructure system 3, but when the number of the membership infrastructure systems 3 that can be selected increases, it takes time and effort to select the membership infrastructure system 3. It will take. Therefore, the information processing device 4 acquires the conditions for specifying the member infrastructure system 3 from the service provider, and notifies the member infrastructure system 3 of the acquired conditions of the permission request.

The request reception unit 430 receives a permission request including a condition for specifying the member infrastructure system 3 from the service providing server 2. The condition for identification is a condition for classifying the member infrastructure system 3 that requests permission to provide the service and the membership infrastructure system 3 that does not request permission. For example, the request reception unit 430 receives a permission request including a condition regarding the number of users managed by the member infrastructure system 3. Specifically, the request reception unit 430 receives a permission request including a request determination threshold value which is a threshold value of the number of users for determining whether or not to request permission.

The request reception unit 430 receives a permission request including conditions related to user attributes managed by the member infrastructure system 3. The attributes of registered members are, for example, age, gender, occupation, and address. The condition regarding the user attribute is a condition regarding the ratio of the number of users having a specific attribute to the total number of users managed by the membership infrastructure system 3. For example, does the request reception unit 430 make a permission request to the member infrastructure system 3 in which the threshold value of the ratio of the number of users having the attribute that the occupation is a company employee to the total number of users and the ratio of the number is equal to or more than the threshold value? Accepts permission requests associated with information indicating whether or not.

The request reception unit 430 receives a permission request including conditions related to the attributes of the member infrastructure system 3. The attribute of the member infrastructure system 3 is an item set by the administrator of the information processing apparatus 4 in order to classify the member infrastructure system 3 into two or more groups. Specific items of the attributes of the member infrastructure system 3 are, for example, "locker service", "accommodation service", and "transportation service".

When the request reception unit 430 receives the permission request including the conditions for specifying the member infrastructure system 3, the request reception unit 430 notifies the member infrastructure system 3 that satisfies the conditions of the permission request. For example, the request reception unit 430 notifies the member infrastructure system 3 of which the number of users is equal to or greater than the request determination threshold received from the service providing server 2 among the plurality of member infrastructure systems 3 that use the information processing service. ..

The permission acquisition unit 431 acquires a provision permission from the member infrastructure system 3 that satisfies the conditions. For example, the permission acquisition unit 431 acquires the provision permission from the member infrastructure system 3 in which the number of users is equal to or greater than the request determination threshold value received from the service providing server 2. By doing so, the information processing apparatus 4 can reduce the time and effort for the service provider to select the member infrastructure system 3 that satisfies the conditions from the plurality of member infrastructure systems 3.

[Notify based on the terms of use of the service received from the service provider]
The service provided to the user of the member infrastructure system 3 differs in the content of the service (for example, usage fee or service provision location, etc.) for each service provider that provides the service. In order to improve the convenience of the user, the system operator wants to permit the provision of a service in which the conditions for the user to use the service are better than those of the other services among a plurality of services. However, it is difficult for the system operator to decide whether or not to permit if the conditions are not understood when the permit is requested. Therefore, the information processing device 4 accepts the conditions when the user of the member infrastructure system 3 uses the service provided by the service provider, and notifies the member infrastructure system 3.

The request reception unit 430 receives a permission request from the service providing server 2 including conditions for the user to use the service. The request reception unit 430 indicates, as a condition when the user uses the service, location information indicating the service provision location, time information indicating the service provision time, or usage fee when the user uses the service. Accept permission requests that include at least one of the pricing information. The provision time for providing the service is the provision time zone from the time when the service provider starts providing the service to the time when the service is terminated.

The request reception unit 430 notifies the member infrastructure system 3 indicated in the permission request of the conditions when the user received from the service providing server 2 uses the service. By doing so, the system operator can grasp the conditions when the user of the member infrastructure system 3 uses the service, so that it becomes easy to determine whether or not to permit.

[Processing for recommending usage permission]
The system operator has a desire to increase the number of users by permitting the users of the membership infrastructure system 3 to provide the service. However, when there are a plurality of services, the system operator may not know whether the number of users will increase if the service of the plurality of services is allowed to be provided. Therefore, it is recommended that the information processing device 4 identifies a service that is expected to increase the number of users by permitting the provision of the service, and permits the provision of the specified service. Hereinafter, the process of recommending the system operator permission to provide the service by the user of the member infrastructure system 3 executed by the information processing apparatus 4 will be described.

The recommendation unit 437 recommends the permission to provide the service to the member infrastructure system 3. For example, the recommendation unit 437 recommends permission to provide a service in which the number of users managed by the other member-based system has increased due to the permission to provide the service by the other member-based system. Specifically, the recommendation unit 437 includes the number of pre-permission users, which is the number of users of the other member-based system 3 before the other member-based system 3 permits the provision of services, and the other member-based system 3. The number of users after permission, which is the number of users of the other member infrastructure system 3 after permitting the provision of the service, is acquired. The recommendation unit 437 recommends to the member infrastructure system 3 permission to provide a service in which the number of users after permission is larger than the number of users before permission. By doing so, the information processing apparatus 4 can recommend a service to the member infrastructure system 3 that has a higher probability that the number of users will increase than other services.

The recommendation unit 437 recommends permission to provide a service that satisfies a predetermined condition among the services permitted to be provided by another member infrastructure system 3 different from the membership infrastructure system 3 that recommends the provision permission. The recommendation unit 437 recommends, for example, permission for a service provider who provides a service in which the number of users who use the service is equal to or more than a predetermined number of actual users to provide the service. In addition, the recommendation unit 437 may recommend permission for the service provider who provides the service whose service usage fee income is equal to or higher than the predetermined usage fee income to provide the service. When recommending permission to provide the service, the recommendation unit 437 selects a service provider who has not refused to add the member infrastructure system 3 that provides the service.

Further, the recommendation unit 437 may determine whether or not the number of users of the member infrastructure system 3 has increased by permitting the membership infrastructure system 3 to provide the service. For example, the recommendation unit 437 permits the user to provide the service based on whether or not the user who has registered as a member after permitting the provision of the service has used the service permitted to provide the service. Is determined whether or not has increased. Specifically, the recommendation section 437 refers to the total number of users who have registered as members after permitting the provision of the services among the users who have registered as members after permitting the provision. Judgment is based on the licensed service utilization rate, which is a percentage of the number. For example, the recommendation unit 437 states that if the permitted service utilization rate is equal to or higher than the increase determination threshold value for determining whether or not the number of users has increased, the number of users has increased by permitting the provision. judge. The increase determination threshold value may be set for each of a plurality of services, and may be acquired from the service providing server 2 or the member infrastructure system 3.

By doing so, the information processing apparatus 4 can recommend permission to provide the service based on the results of the increase in the number of users due to the permission to provide the information processing device 4. The information processing system S may pay a fee from the system operator who manages the member infrastructure system 3 to the service operator when the number of users increases by permitting the provision of the service.

[Processing to prohibit the use of services]
The system operator of the member infrastructure system 3 may not want to permit the provision of the service even when the permission request is received from the service operator. In addition, the system operator may want to disallow the provision of the service after permitting the provision of the service. Therefore, the information processing apparatus 4 acquires from the member infrastructure system 3 that it is not permitted to provide the service, and does not permit the user of the member infrastructure system 3 to provide the service. Hereinafter, a process that does not allow the user of the member infrastructure system 3 executed by the information processing apparatus 4 to be provided with the service will be described.

The permission acquisition unit 431 acquires from the member infrastructure system 3 that it is not permitted to provide the service to the user of the membership infrastructure system 3. For example, the permission acquisition unit 431 associates the member base ID of the member base system 3 with the information indicating that the user of the member base system 3 shown in the member base ID is not permitted to provide the service. To get. Further, the permission acquisition unit 431 indicates that the request reception unit 430 does not permit the provision of the service for which the permission request has been received from the member infrastructure system 3 indicated by the infrastructure ID included in the permission request received by the request reception unit 430. May be obtained.

The notification unit 433 notifies that the service provision server 2 indicated by the unprovidable information is not permitted to provide the service. The request reception unit 434 does not accept the service use request from the communication terminal 1 of the user of the member infrastructure system 3 shown in the unprovidable information. By doing so, the information processing apparatus 4 can prohibit the user of the member infrastructure system 3 from using the service that the system operator does not want to permit to use.

[Process for requesting the provision of services provided at a specific delivery location]
A service provider may want to provide a service provided at a specific provision location among a plurality of provision locations where the service provider provides the service. In this case, the request reception unit 430 receives from the service providing server 2 the selection of the providing place requesting permission for providing the service from the plurality of providing places. The permission acquisition unit 431 acquires the permission to provide the service provided at the service location that has received the selection from the service providing server 2. By doing so, the service provider can make the user of the member infrastructure system 3 use the service provided at the designated providing place.

(Modification example 1)
The service provider may want to provide the service to the user depending on the usage status of the service. For example, a service provider provides a service provided to a user of the membership infrastructure system 3 at a service location where the service utilization rate is lower than that of other service locations among a plurality of service service locations. There is a desire to improve utilization. Therefore, the information processing device 4 requests permission to provide the service according to the usage rate of the service. Hereinafter, the process of requesting permission to use the service according to the service usage rate will be described.

The usage rate of a service is limited to the number of services that a service provider can provide to a user, and is used by the user for the number of services that can be provided to the user in the service occupied by the user to which the service is provided. Percentage of the number of services. Specifically, the service utilization rate is the ratio of the number of spaces used by the user to the total number of spaces provided at the service providing location that provides the physical space to the user. More specifically, the service that provides the user with the physical space is a coin locker, a shared office service that provides a working space, and a service that provides the user with a personal space or a conference room installed in a station or a building. Further, the service having a limited number may be a service for renting out goods provided by a service provider. For example, the service for renting goods provided by a service provider is a car rental service or a bicycle rental service.

FIG. 10 is a diagram showing a configuration of the information processing device 4 according to the first modification. By executing the program stored in the storage unit 42, the control unit 43 according to the first modification can be used as a utilization rate acquisition unit 438 and a location identification unit 439 in addition to the control unit 43 according to the first embodiment. To realize the function of.

The request reception unit 430 makes a permission request from the service providing server 2 including a request determination threshold value indicating a utilization rate threshold value for determining whether or not to request permission for providing the service to the user of the member infrastructure system 3. accept. The request reception unit 430 may accept the request determination threshold value associated with each of the plurality of provision locations where the service provider provides the service.

The usage rate acquisition unit 438 acquires the usage rate of the service provided by the service provider. For example, the usage rate acquisition unit 438 acquires the service usage rate for each of a plurality of provision locations where the service provider provides the service.

The service utilization rate may be not only the current or past service utilization rate but also the service utilization rate at a specific date and time or period in the future. The usage rate of a service at a specific date and time or period in the future is the reservation rate of the service, which is the ratio of the number of reservations made by the user to the number of services that can be provided to the user at the specific date and time or period in the future.

The location identification unit 439 identifies a provision location requesting permission to provide the service. For example, the location specifying unit 439 specifies a providing location where the service utilization rate is equal to or less than the request determination threshold value as a providing location for requesting permission to provide the service. Further, the location specifying unit 439 determines whether or not the service utilization rate is equal to or less than the request determination threshold value for each of the plurality of provision locations, and identifies the provision location where the utilization rate is determined to be equal to or less than the request determination threshold value. ..

When the usage rate acquisition unit 438 acquires the service reservation rate, the location identification unit 439 specifies the provision location where the service reservation rate after a predetermined time has elapsed from the current date and time is equal to or less than the request determination threshold value. .. The predetermined time may be appropriately set by the service provider, the system administrator, or the administrator of the information processing apparatus 4, and is, for example, one week. The request determination threshold value may be appropriately set by the service provider, the system administrator, or the administrator of the information processing apparatus 4, and is, for example, 50%. The recommendation unit 437 recommends to the member infrastructure system 3 the permission to provide the service provided at the provision location specified by the location identification unit 439. In addition, the recommendation unit 437 recommends to the member infrastructure system 3 the provision permission for providing the service that the membership infrastructure system 3 does not permit.

The permission acquisition unit 431 acquires the permission to provide the service recommended by the recommendation unit 437. For example, the permission acquisition unit 431 acquires a permission from the member infrastructure system 3 for providing the service provided at the provision location specified by the location identification unit 439. By doing so, the information processing apparatus 4 can obtain the provision permission of the providing place where the utilization rate of the service provided by the service provider is equal to or less than the request determination threshold value. In this way, the information processing device 4 makes it possible for the user of the member infrastructure system 3 to use the service provided at the provision location where the usage rate of the service is lower than that of the other provision locations, so that the service with the low utilization rate can be used. The utilization rate can be expected to improve.

(Modification 2)
The information processing device 4 acquires a charge system for providing a service to a user of the member infrastructure system 3 from the service providing server 2, and notifies the member infrastructure system 3 of the acquired charge system. Further, the information processing apparatus 4 notifies the member infrastructure system 3 of the usage fee of the service used by the user of the member infrastructure system 3, and uses the service to the member infrastructure system 3 based on the service charge system. Request the user to charge the usage fee and settle the payment.

[Effect of Information Processing Device 4 According to First Embodiment]
As described above, the information processing apparatus 4 receives a request for permission to provide the service from the service providing server 2, and obtains the permission to provide the service from the member infrastructure system 3. Then, the information processing device 4 transmits information regarding the provision of the service to the user of the member infrastructure system 3 who is permitted to use the service. By doing so, the user who registers as a member in the member infrastructure system 3 can use the new service.

<Second Embodiment>
In the first embodiment, the service providing server 2 requests the member infrastructure system 3 for permission to provide the service to the user of the member infrastructure system 3, and permits the membership infrastructure system 3 to provide the service. In the second embodiment, the member infrastructure system 3 requests the service providing server 2 for permission to allow the managing user to use the service, and permits the service providing server 2 to use the service. It is different from the embodiment of 1.

A user who wants to use a service that cannot be used in the member infrastructure system that has been registered as a member must newly register as a member in the membership infrastructure system that can use the service that he / she wants to use. In this case, since the user has the advantage of using the member infrastructure system 3 which has more services available than the member infrastructure system 3 which has few available services, the member infrastructure system 3 which has a small number of available services has the advantage. You may withdraw from the membership. Therefore, the member infrastructure system 3 has a desire to increase the services available to the registered user in order to enhance the merit of the registered user and prevent the user from withdrawing from the membership.

Therefore, the information processing device 4 increases the services available to the users of the member infrastructure system 3. FIG. 11 is a diagram for explaining an outline of a process for increasing the services available to the user. With reference to FIG. 11, a flow of processing for making the X service provided by the service provider X company available to the user of the member infrastructure system 3c managed by the company C will be described.

The information processing device 4 receives a usage permission request requesting permission to use the X service provided by the company X from the member infrastructure system 3c in which the use of the X service is not permitted ((1) in FIG. 11). When the information processing device 4 receives the usage permission request, it notifies the service providing server 2x that the permission to use the X service has been requested. Company X, which provides the X service upon receiving the request for usage permission, determines whether or not to permit the use of the service, and when the usage is permitted, the user of the member infrastructure system 3c processes the permission to use the service. Notify device 4. The information processing device 4 obtains permission from the service providing server 2x for the user of the member infrastructure system 3c to use the X service ((2) in FIG. 11).

When the information processing device 4 obtains permission to use the X service from the service providing server 2x, it updates the list of available services and permits the acceptance of the request for using the X service from the communication terminal 1 of the user of the member infrastructure system 3c. do. Then, the information processing device 4 notifies the member infrastructure system 3c that the use of the X service is permitted ((3) in FIG. 11). By doing so, the information processing apparatus 4 can increase the services that can be used by the user of the member infrastructure system 3c, so that the convenience of the user registered in the member infrastructure system 3c can be enhanced.

[Configuration of Information Processing Device 4 According to Second Embodiment]
The information processing device 4 according to the second embodiment has the same configuration as the information processing device 4 according to the first embodiment. Hereinafter, the configuration of the information processing device 4 according to the second embodiment will be described as being different from the information processing device 4 according to the first embodiment, and the same points will be omitted.

The request reception unit 430 receives a usage request from the member infrastructure system 3, which is a request for permission to allow the user U managed by the membership infrastructure system 3 to use the service. When the request reception unit 430 receives the usage permission, the request reception unit 430 notifies the service providing server 2 of the service provider that provides the service indicated in the usage request of the request for permission to use the service.

The permission acquisition unit 431 acquires permission information from the service providing server 2 that permits the user U managed by the member infrastructure system 3 to use the service. The permission acquisition unit 431 may acquire permission information from the service providing server 2 including conditions for causing the user U of the member infrastructure system 3 to use the service. For example, the permission acquisition unit 431 acquires permission information including location information indicating a place where a service that is permitted to be used is provided as a condition for using the service. The permission acquisition unit 431 acquires permission information including usage permission time indicating the time for permitting the use of the service or fee information indicating the usage fee for using the service.

When the permission acquisition unit 431 acquires the permission information, the decision unit 432 determines the permission to accept the service use request from the communication terminal 1 of the user of the member infrastructure system 3 based on the permission information, and updates the system management database. do.

The notification unit 433 notifies the member infrastructure system 3 indicated by the permission information acquired from the service providing server 2 of the permission information indicating the permission to use the service. For example, the notification unit 433 notifies the member infrastructure system 3 of the permission information including the conditions for using the service acquired by the permission acquisition unit 431.

In this way, the information processing device 4 receives the request for permission to allow the user of the member infrastructure system 3 to use the service, and obtains the permission to use the service from the service providing server 2 that provides the service indicated in the usage request. The information processing device 4 notifies the member infrastructure system 3 that is permitted to use the service that the use of the service is permitted. Then, the member infrastructure system 3 that is permitted to use the service notifies the communication terminal 1 of the user U that the new service can be used. By doing so, the information processing device 4 can increase the services that can be used by the user U who registers as a member in the member infrastructure system 3.

[Processing to recommend permission to use Membership Infrastructure System 3]
The service provider has a desire to increase the number of users of the service by letting the users of the membership infrastructure system 3 use the service. However, when there are a plurality of member infrastructure systems 3, the service provider may not know whether the number of users will increase if any of the plurality of member infrastructure systems 3 is used for the service. Therefore, the information processing device 4 identifies the member infrastructure system 3 in which the number of users who use the service is expected to increase, and recommends permission to allow the user of the specified member infrastructure system 3 to use the service. Hereinafter, the process of recommending the service provider permission to allow the user of the member infrastructure system 3 to use the service, which is executed by the information processing device 4, will be described.

The recommendation unit 437 recommends the service provider permission to allow the user of the membership infrastructure system 3 to use the service. For example, the recommendation unit 437 recommends permission to use the service based on the attributes of the member infrastructure system 3. The attributes of the membership infrastructure system 3 are elements that characterize the membership infrastructure system 3, and are, for example, the number of registered users, the type of business performed by the system operator that manages the membership infrastructure system 3, or provided by the system operator. The type of service.

The recommendation unit 437 recommends permission to use the member infrastructure system 3 in which the number of users is larger than that of the other member infrastructure systems 3. By doing so, the service provider can allow more users to use the service. Therefore, the service provider can expect an increase in the opportunities for the users of the membership infrastructure system 3 to use the service, and thus the number of users of the service can be expected to increase.

The recommendation unit 437 recommends permission for the user of the member infrastructure system 3 to use the service based on the type of business performed by the system operator that manages the member infrastructure system 3 (hereinafter referred to as the type of the member infrastructure system 3). The type of the member infrastructure system 3 is an item set by the administrator of the information processing apparatus 4 in order to classify a plurality of member infrastructure systems 3 to be compared with the member infrastructure system 3 into two or more groups.

For example, the recommendation unit 437 recommends the permission of use based on the usage recommendation data table that associates the type of the service provided by the service provider with the type of the member infrastructure system 3 that recommends the permission to use the service. The service type is an item set by the administrator of the information processing apparatus 4 in order to classify a plurality of services to be compared with respect to the service provided by the service provider into two or more groups. Specifically, the recommendation unit 437 recommends permission to use the member infrastructure system 3, which is the type of the membership infrastructure system 3 associated with the type of service provided by the service provider.

FIG. 12 is a diagram schematically showing a usage recommended data table. For example, the recommendation unit 437 refers to the usage recommendation data table and recommends the service provider providing the locker service to use the membership infrastructure system 3 of the type "travel". It is assumed that the recommended usage data table is stored in the storage unit 42 by the administrator of the information processing device 4.

The recommendation unit 437 recommends permission to use the member infrastructure system 3 which is permitted to use other services associated with the service provided by the service provider. Other services associated with the services provided by the service provider are other services that are compared to the services provided by the service provider. Other services to be compared are, for example, a plurality of services provided by a plurality of different service providers and associated with the same type. Specifically, the plurality of services associated with the same type are a service provided by the service provider X and a service provided by the service provider Y, which are associated with the type "locker service". .. The plurality of services that are associated with each other are identified by the administrator of the information processing device 4 in the type identification information indicating the type of service to identify the services provided by each of the plurality of different service providers. Information may be associated and stored in the storage unit 42.

The recommendation unit 437 may recommend permission to use the service based on the number of times the service use request is received. In this case, when the storage unit 42 receives the service use request, the service identification information (hereinafter referred to as the service ID) of the service for which the use request is received and the member base ID of the member base system 3 that made the use request are stored. Store the associated usage request reception information. FIG. 13 is a diagram schematically showing usage request reception information.

The recommendation unit 437 specifies the member infrastructure system 3 that recommends permission to use the user based on the usage request reception information stored in the storage unit 42. Specifically, first, the recommendation unit 437 identifies a request for use of another service associated with the service provided by the service provider. More specifically, the recommendation unit 437 specifies the number of times a request for use of another service is received from each of the plurality of member infrastructure systems 3. The recommendation unit 437 identifies the member infrastructure system 3 in which the number of times the service usage request is received is larger than that of the other membership infrastructure systems 3. Then, the recommendation unit 437 recommends the service provider for permission to use the specified member infrastructure system 3.

As described above, the information processing apparatus 4 recommends the permission to use the member infrastructure system 3 which has more service usage requests than the other member infrastructure systems 3. Therefore, the service provider can expect an increase in the number of users who use the service by permitting the use.

[Processing to prohibit the use of services]
The service provider may not want to permit the use of the service even when the usage request is received from the member infrastructure system 3. In addition, the service provider may want to disallow the use of the service after permitting the use of the service. Therefore, when the information processing device 4 acquires the impossible information indicating that the user of the member infrastructure system 3 is not allowed to use the service, the information processing device 4 prohibits the user of the member infrastructure system 3 from using the service. Hereinafter, processing for prohibiting the use of the service executed by the information processing device 4 will be described.

The permission acquisition unit 431 acquires disapproval information indicating that the user of the member infrastructure system 3 is not permitted to use the service from the service providing server 2. For example, the permission acquisition unit 431 acquires impossible information in which the member infrastructure ID of the membership infrastructure system 3 is associated with the information indicating that the user of the membership infrastructure system 3 shown in the membership infrastructure ID is not permitted to use the service. .. Further, the permission acquisition unit 431 acquires the non-probability information indicating that the service cannot be used from the service providing server 2 shown in the business identification information included in the usage permission request received by the request reception unit 430.

The notification unit 433 notifies the member infrastructure system 3 indicated by the disapproval information of the disapproval information indicating that the service cannot be used. The request reception unit 434 does not accept the service use request from the communication terminal 1 of the user U of the member infrastructure system 3 shown in the impossible information. By doing so, the information processing apparatus 4 can prevent the user U of the member infrastructure system 3 who does not want the service provider to use the service from using the service.

[Process to determine whether to use the service]
The service provider may allow or prohibit the use of the service depending on the usage status of the service. When the information processing device 4 acquires the permission information or the disapproval information from the service providing server 2 every time the usage status of the service changes, it becomes necessary to communicate with the service providing server 2 every time the usage status changes, and the processing is performed. It gets complicated.

Therefore, the information processing device 4 acquires the conditions for permitting the use of the service or the conditions for not permitting the use of the service from the service providing server 2, and determines whether or not the service can be used according to the usage status of the service. Hereinafter, the process of determining whether or not the service executed by the information processing apparatus 4 can be used will be described.

First, the permission acquisition unit 431 acquires the infrastructure identification information indicating the member infrastructure system 3 that permits the use of the service according to the usage status of the service from the service providing server 2. For example, the permission acquisition unit 431 is shown in the infrastructure identification information in association with the infrastructure identification information that identifies another member infrastructure system 3 different from the membership infrastructure system 3 that allows the service provider to use the service. Acquire the condition for determining whether or not to allow the user of the member infrastructure system 3 to use the service. For example, the permission acquisition unit 431 acquires a permission determination threshold indicating a service utilization threshold as a condition for determination. Further, the permission acquisition unit 431 may acquire the permission determination threshold value in association with each of the plurality of service provision locations where the service provider provides the service, and may acquire the permission determination threshold value for each of a plurality of dates, a plurality of times, or a plurality of times. The permission determination threshold value may be acquired in association with each band.

Next, the utilization rate acquisition unit 438 acquires the utilization rate of the service provided by the service provider. For example, the usage rate acquisition unit 438 acquires the usage rate of the service provided at each of the plurality of provision locations where the service provider provides the service.

Then, the determination unit 432 permits the user of the member infrastructure system 3 to use the service when the condition is satisfied in order to determine whether or not the user of the member infrastructure system 3 is permitted to use the service. For example, when the usage rate of the service is less than the permission determination threshold value, the determination unit 432 allows the user of the member infrastructure system 3 shown in the infrastructure identification information associated with the permission determination threshold value to use the service. When the usage rate of the service is equal to or higher than the permission determination threshold value, the determination unit 432 does not allow the user U of the member infrastructure system 3 shown in the infrastructure identification information associated with the permission determination threshold value to use the service. By doing so, the service provider can expect the service usage rate to increase when the service usage rate is less than the permission judgment threshold value, and when the service usage rate is equal to or higher than the permission judgment threshold value, the service provider can expect the service usage rate to increase. It is possible to suppress a decrease in satisfaction.

The information processing device 4 may determine whether or not to use the service based on a non-determination threshold value indicating a threshold value of the service utilization rate for determining whether or not to allow the service to be used. Specifically, first, the permission acquisition unit 431 acquires the undecidable threshold value associated with the base identification information from the service providing server 2. Next, the utilization rate acquisition unit 438 acquires the utilization rate of the service provided by the service provider.

When the utilization rate of the service is larger than the undecidable determination threshold value, the determination unit 432 does not allow the user of the member infrastructure system 3 shown in the infrastructure identification information associated with the undecidable determination threshold value to use the service. When the utilization rate of the service is equal to or less than the undecidable determination threshold value, the determination unit 432 may allow the user of the member infrastructure system 3 shown in the infrastructure identification information associated with the undecidable determination threshold value to use the service.

Hereinafter, the flow of processing for determining whether or not the service can be used will be described. FIG. 14 is a flowchart of a process for determining whether or not the service can be used. In the following description, it is assumed that the permission acquisition unit 431 has acquired the permission determination threshold value and the non-permission determination threshold value from the service providing server 2.

First, the utilization rate acquisition unit 438 acquires the service utilization rate or reservation rate (step S31). Next, the determination unit 432 determines whether or not the utilization rate or reservation rate of the acquired service is larger than the undecidable determination threshold value (step S32).

When the utilization rate or reservation rate of the acquired service is larger than the undecidable threshold value (Yes in step S32), the determination unit 432 determines that the user of the member infrastructure system 3 is not allowed to use the service (step S33). , Update the system management database. When the utilization rate or reservation rate of the acquired service is equal to or less than the impossibility determination threshold value (No in step S32), the determination unit 432 determines whether or not the utilization rate or reservation rate is equal to or less than the permission determination threshold value (step S34).

When the utilization rate or the reservation rate is equal to or less than the permission determination threshold value (Yes in step S34), the determination unit 432 determines that the user of the member infrastructure system 3 is allowed to use the service (step S35), and the system management database. To update. When the utilization rate or the reservation rate is larger than the permission determination threshold value (No in step S34), the determination unit 432 determines to maintain the service usage state (step S36), and does not update the system management database. By doing so, the information processing apparatus 4 can determine whether or not the service can be used according to the usage status of the service, so that the number of times of communication with the service providing server 2 can be reduced and the processing load can be reduced. ..

In the above description, the information processing apparatus 4 receives a request for permission to use the service from the member infrastructure system 3, and obtains permission to use the service from the service providing server 2. However, the present invention is not limited to this, and the member infrastructure system 3 is not limited to this. You may obtain permission from the service providing server 2 to allow the user of the member infrastructure system 3 to use the service without accepting the usage request from. Further, the information processing apparatus 4 may obtain a permission to use the service in association with the providing place where the service provider provides the service. By doing so, the service provider can allow the user of the member infrastructure system 3 to use the service at an arbitrary timing. In addition, the service provider can allow the service provided at any provision location to be used. Therefore, the service provider can make the user use the service according to the usage status of the service and the surrounding environment of the service providing place.

[Effect of Information Processing Device 4 According to Second Embodiment]
As described above, the information processing apparatus 4 obtains the permission for the user of the member infrastructure system 3 to use the service from the service providing server 2, and notifies the member infrastructure system 3 to which the use is permitted. Then, the information processing device 4 receives a service use request from the member infrastructure system 3 that is permitted to use the service, and transmits information regarding the provision of the service. By doing so, the information processing device 4 can increase the services that can be used by the user of the member infrastructure system 3a, so that the convenience of the user can be improved.

Although the present invention has been described above using the embodiments, the technical scope of the present invention is not limited to the scope described in the above embodiments, and various modifications and changes can be made within the scope of the gist thereof. be. For example, the specific embodiment of the distribution / integration of the device is not limited to the above embodiment, and all or a part thereof may be functionally or physically distributed / integrated in any unit. Can be done. Also included in the embodiments of the present invention are new embodiments resulting from any combination of the plurality of embodiments. The effect of the new embodiment produced by the combination has the effect of the original embodiment together.

1 Communication terminal 2 Service providing server 3 Membership infrastructure system 4 Information processing device 41 Communication unit 42 Storage unit 43 Control unit 430 Request reception unit 431 Permission acquisition unit 432 Decision unit 433 Notification unit 434 Request reception unit 435 Information acquisition unit 436 Transmission unit 437 Recommendation department 438 Utilization rate acquisition department 439 Location identification department

Claims (9)

The first acquisition unit that acquires at least one of the permission conditions that allow the user to provide the service managed by the membership infrastructure system and the unconditional condition that does not permit the provision of the service.
The second acquisition unit that acquires the usage status of the service and
A determination unit that permits the user to provide the service when the usage status satisfies the permission condition, and does not permit the user to provide the service when the usage status satisfies the disagreement condition.
Information processing device equipped with. The first acquisition unit acquires at least one of a permission determination threshold value indicating a threshold value of the service utilization rate as the permission condition and a non-determination threshold value indicating the utilization rate threshold value as the non-permissible condition.
The second acquisition unit acquires the utilization rate as the usage status, and obtains the utilization rate.
The decision unit
When the utilization rate is less than the permission determination threshold value, the user is permitted to provide the service.
When the utilization rate is larger than the undecidable threshold value, the user is not allowed to provide the service.
The information processing device according to claim 1. The first acquisition unit acquires at least one of a permission determination threshold value indicating the threshold value of the reservation rate of the service as the permission condition and a non-determination threshold value indicating the threshold value of the reservation rate as the non-permissible condition.
The second acquisition unit acquires the reservation rate as the usage status, and obtains the reservation rate.
The decision unit
When the reservation rate is less than the permission determination threshold value, the user is permitted to provide the service.
When the reservation rate is larger than the undecidable threshold value, the user is not allowed to provide the service.
The information processing device according to claim 1. The first acquisition unit acquires the permission conditions in association with each of a plurality of service provision locations, and obtains the permission conditions.
The second acquisition unit acquires the usage status of the services provided at each of the plurality of service providing locations, and obtains the usage status of the services.
The determination unit permits the user to provide the service provided at the provision location when the usage status of the service provided at the provision location satisfies the permission condition associated with the provision location. ,
The information processing device according to any one of claims 1 to 3. The first acquisition unit acquires the permission condition in association with each of a plurality of dates.
The second acquisition unit acquires the usage status in association with each of the plurality of dates.
The determination unit permits the user to provide the service on the date when the usage status associated with the date satisfies the permission condition associated with the date.
The information processing device according to any one of claims 1 to 4. The first acquisition unit acquires the permission conditions in association with each of the plurality of time zones, and obtains the permission conditions.
The second acquisition unit acquires the usage status in association with each of the plurality of time zones.
The determination unit permits the user to provide the service in the time zone when the usage status associated with the time zone satisfies the permission condition associated with the time zone.
The information processing device according to any one of claims 1 to 5. The first acquisition unit acquires at least one of the permission condition and the disapproval condition associated with each of the plurality of member infrastructure systems.
The decision unit
When the usage status satisfies the permission condition associated with the membership infrastructure system, the user of the membership infrastructure system associated with the permission condition is permitted to provide the service.
When the usage status satisfies the disagreement condition associated with the membership infrastructure system, the user of the membership infrastructure system associated with the disapproval condition is not permitted to provide the service.
The information processing device according to any one of claims 1 to 6. The first acquisition unit acquires recommended conditions for determining whether or not to recommend the provision permission of the service to the member infrastructure system.
The information processing device further includes a recommendation unit that recommends permission to provide the service to the member infrastructure system when the usage status satisfies the recommended condition.
The information processing device according to any one of claims 1 to 7. Computer runs,
A step to obtain at least one of the permission conditions that allow the user to provide the service managed by the membership infrastructure system and the unconditional condition that does not allow the provision of the service, and
Steps to acquire the usage status of the service and
A step of permitting the user to provide the service when the usage status satisfies the permission condition, and not permitting the user to provide the service when the usage status satisfies the disagreement condition.
How to decide whether or not to provide a service.

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