JP2021124938A - Processing device, registration system, monitoring device, processing method, monitoring method, and program - Google Patents

Abstract

To detect a customer's fraudulent use of a self-POS.SOLUTION: A processing device 10 according to the present invention includes: an electronic tag reading unit 11 that acquires tag information from an electronic tag attached to a commodity placed in a read commodity placement area where the commodity with commodity identification information acquired via a registration device 20 is placed; a determination unit 12 that determines whether the tag information includes registration information written in the electronic tag in response to the acquisition of the commodity identification information; and a warning unit 13 that performs warning processing when the registration information is not included in the tag information.SELECTED DRAWING: Figure 4

Description

The present invention relates to a processing device, a registration system, a monitoring device, a processing method, a monitoring method and a program.

Patent Document 1 discloses a self-POS (point of sales) terminal that is premised on being operated by a customer.

Patent Document 2 discloses a POS system that acquires product information from an RFID (radio frequency identifier) tag attached to a product and performs payment processing based on the acquired product information.

Patent Document 3 provides a POS terminal that, when the status data acquired from the wireless tag attached to the product is not registered, registers the product as an accounting object and rewrites the status data of the wireless tag of the product to registered. It is disclosed. Then, the POS terminal confirms the value of the status data acquired from the wireless tag attached to the product to be returned in the return registration mode, and processes the return if it has already been registered.

JP-A-2019-106218 Japanese Unexamined Patent Publication No. 2011-100371 Japanese Unexamined Patent Publication No. 10-162245

In the case of self-POS in which a customer registers a product or the like, it is necessary to take a means to prevent fraud such as taking away some products by mixing them with other products registered as accounting targets without registering some products as accounting targets. For example, there is a technique of measuring the weight of a product placed in a place where a registered product is placed and detecting fraud as described above based on the weight. However, in the case of such means, there are restrictions such as the inability to place items other than products in the place, which deteriorates convenience. None of Patent Documents 1 to 3 disclose means for solving the problem.

An object of the present invention is to provide a new technique for detecting customer fraud in self-POS.

According to the present invention
An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in the read product loading area on which the product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information, and
When the registration information is not included in the tag information, a warning means for performing warning processing and
A processing device having the above is provided.

Further, according to the present invention.
With the processing device
The product identification information acquisition means for acquiring the product identification information, the registration means for registering the product to be accounted for based on the acquisition result of the product identification information, and the registration information in the electronic tag according to the acquisition of the product identification information. A registration device having an electronic tag writing means for writing
A registration system with is provided.

Further, according to the present invention.
An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position, and an electronic tag reading means.
A means for determining whether or not the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
When the registration information is not included in the tag information, a warning means for performing warning processing and
A monitoring device having the above is provided.

Further, according to the present invention.
The computer
The tag information is acquired from the electronic tag attached to the product placed in the read product placement area where the product whose product identification information has been acquired via the registration device is placed.
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
When the registration information is not included in the tag information, a processing method for performing warning processing is provided.

Further, according to the present invention.
Computer,
An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in a read product loading area on which a product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program is provided that functions as.

Further, according to the present invention.
The computer
Obtain tag information from electronic tags attached to products owned by customers who pass through a predetermined position,
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
When the registration information is not included in the tag information, a monitoring method for performing warning processing is provided.

Further, according to the present invention.
Computer,
An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program is provided that functions as.

According to the present invention, a new technique for detecting customer fraud in self-POS is realized.

It is a figure for demonstrating the whole picture and outline of the registration system of this embodiment. It is a figure for demonstrating the whole picture and outline of the registration system of this embodiment. It is a figure which shows an example of the hardware composition of the apparatus of this embodiment. This is an example of a functional block diagram of the processing device and the registration device of the present embodiment. It is a flowchart which shows an example of the process flow of the registration apparatus of this embodiment. It is a flowchart which shows an example of the processing flow of the processing apparatus of this embodiment. This is an example of a functional block diagram of the monitoring device of the present embodiment. It is a figure for demonstrating the application example of the monitoring apparatus of this embodiment. It is a flowchart which shows an example of the processing flow of the monitoring apparatus of this embodiment.

<First Embodiment>
First, the overall picture and outline of the registration system 1 of the present embodiment will be described with reference to FIG. The registration system 1 is a system for registering products to be accounted for, and is a so-called POS register. The registration system 1 may be a POS register (so-called self-POS register) that is premised on being operated by a customer, or may be a POS register that is premised on being operated by a clerk.

As shown in FIG. 2, for example, a plurality of registration systems 1 are installed in one store, and each registration system 1 is communicably connected to the store server 9.

As shown in FIG. 1, the registration system 1 has a processing device 10 and a registration device 20. The processing device 10 and the registration device 20 may be physically and / or logically separated, or may be physically and logically integrated.

The pre-read product placement area 2 is an area in which the product before being registered in the registration system 1 as an accounting object is placed. For example, a shopping cart containing unregistered products may be placed in the pre-reading product placement area 2.

The communication unit 6 has a barcode reader and a tag reader / writer that communicates with an electronic tag (RFID tag or the like). The operator has the barcode reader read the barcode attached to the product. Then, the registration device 20 registers the product as an accounting object based on the reading result of the barcode. Further, the registration device 20 writes the registration information indicating that the product has been registered as an accounting object in the electronic tag of the product in response to the reading of the barcode.

The operator places the product registered as an accounting object in the read product placement area 3. For example, the operator may store the registered product in a basket, a bag, or the like placed in the read product loading area 3.

The processing device 10 acquires the information (tag information) stored in the electronic tag attached to the product placed in the read product placing area 3 via the illustrated antenna 4. Then, the processing device 10 determines whether the above-mentioned registration information is included in the acquired tag information. Then, if it is not included, the processing device 10 performs a warning process.

Next, an example of the hardware configuration of the processing device 10 and the registration device 20 will be described. The functional unit included in the processing device 10 and the registration device 20 of the present embodiment is a storage unit (in advance, a device) such as a CPU (Central Processing Unit) of an arbitrary computer, a memory, a program loaded in the memory, and a hard disk for storing the program. In addition to the programs stored from the stage of shipping, the programs downloaded from storage media such as CDs (Compact Discs) and servers on the Internet can also be stored), hardware and software centered on the network connection interface. It is realized by any combination of wear. And, it is understood by those skilled in the art that there are various modifications of the realization method and the device.

FIG. 3 is a block diagram illustrating a hardware configuration of the processing device 10 and the registration device 20 of the present embodiment. As shown in FIG. 2, the processing device 10 and the registration device 20 include a processor 1A, a memory 2A, an input / output interface 3A, a peripheral circuit 4A, and a bus 5A. The peripheral circuit 4A includes various modules. The peripheral circuit 4A does not have to be provided. The processing device 10 and the registration device 20 may be composed of one physically and / or logically integrated device, or may be composed of a plurality of physically and / or logically separated devices. May be good. When composed of a plurality of physically and / or logically separated devices, each of the processing device 10 and the registration device 20 can have the above hardware configuration.

The bus 5A is a data transmission path for the processor 1A, the memory 2A, the peripheral circuit 4A, and the input / output interface 3A to transmit and receive data to and from each other. The processor 1A is, for example, an arithmetic processing unit such as a CPU or a GPU (Graphics Processing Unit). The memory 2A is, for example, a memory such as a RAM (Random Access Memory) or a ROM (Read Only Memory). The input / output interface 3A includes an interface for acquiring information from an input device, an external device, an external server, an external sensor, a camera, etc., an interface for outputting information to an output device, an external device, an external server, etc. .. The input device is, for example, a keyboard, a mouse, a microphone, a touch panel, a physical button, a camera, or the like. The output device is, for example, a display, a speaker, a printer, a mailer, or the like. The processor 1A can issue commands to each module and perform calculations based on the calculation results thereof.

Next, the functional configurations of the processing device 10 and the registration device 20 will be described. FIG. 4 shows an example of a functional block diagram of the processing device 10 and the registration device 20.

"Registration device 20"
As shown in FIG. 4, the registration device 20 includes a product identification information acquisition unit 21, a registration unit 22, an electronic tag writing unit 23, and a storage unit 24.

The product identification information acquisition unit 21 includes, for example, a barcode reader. The product identification information acquisition unit 21 reads the barcode attached to the product and acquires the product identification information (product code, etc.) of the product.

The registration unit 22 registers the product to be accounted for based on the product identification information acquisition result (bar code reading result) by the product identification information acquisition unit 21. For example, the registration unit 22 requests the store server 9 for product information (unit price, product name, etc.) associated with the product identification information recognized by the product identification information acquisition unit 21. Then, the registration unit 22 stores the product information acquired from the store server 9 in the storage unit 24 as the information of the product to be accounted for. The store server 9 can store the product master (including the product name, unit price, etc.) of the product handled in the store in advance, and can realize the reply of the product information to the above request based on the product master.

The electronic tag writing unit 23 includes a tag reader / writer. The electronic tag writing unit 23 writes the registration information in the electronic tag attached to the product in response to the acquisition of the product identification information (reading the barcode) by the product identification information acquisition unit 21. In this embodiment, the content of the registration information is not particularly limited. When the registration information is registered in the electronic tag, it indicates that the product has been registered for accounting. On the other hand, if the registration information is not registered in the electronic tag, it indicates that the product is not registered as an accounting object.

In addition, even if the "process of writing the registration information to the electronic tag in response to the reading of the barcode" is the "process of writing the registration information to the electronic tag triggered by the detection that the barcode has been read". Alternatively, it may be "a process of writing registration information in an electronic tag triggered by detection that a predetermined process executed in response to reading a barcode has been performed". As an example of the latter, "Registration information is sent to the electronic tag triggered by the detection that the process of registering the product executed in response to the reading of the barcode as an accounting object (process by the registration unit 22) has been performed. "Write processing" and the like are exemplified, but the present invention is not limited to this. In the functional block of FIG. 4, the registration unit 22 and the electronic tag writing unit 23 are connected by a line, and the product identification information acquisition unit 21 and the electronic tag writing unit 23 are not connected by a line. This is "a process of writing registration information to an electronic tag triggered by detection that a process of registering the product as an accounting object (process by the registration unit 22) executed in response to reading a barcode has been performed". It is premised on doing.

An electronic tag attached to the product in a series of operations of an operator who installs a tag reader / writer near the barcode reader and brings the barcode attached to the product closer to the barcode reader to read the barcode. It is preferable to write the registration information in. By doing so, the operation of bringing the barcode attached to the product closer to the barcode reader to read the barcode and the operation of bringing the electronic tag attached to the product closer to the tag reader / writer to write the registration information to the electronic tag. You can avoid the trouble of performing the operation separately.

Although not shown, the registration device 20 has a calculation unit that calculates a payment amount in consideration of taxes and the like based on the registration contents by the registration unit 22. Then, the registration device 20 may have a settlement unit that setstles the calculated payment amount. The settlement department can accept settlement by well-known settlement means such as cash, credit card, electronic money, points, and code payment. The configuration of the calculation unit and the settlement unit can be realized by using any conventional technique.

The registration device 20 does not have to have a settlement unit. In this case, the registration device 20 transmits the calculation result (payment amount, etc.) by the calculation unit to the payment device (external device) including the payment unit. Then, the settlement device setstles the payment amount.

Next, an example of the processing flow of the registration device 20 will be described with reference to the flowchart of FIG.

The product identification information acquisition unit 21 is in a product identification information acquisition waiting state (bar code reading waiting state) (S10). Then, when the product identification information acquisition unit 21 reads the barcode attached to the product and acquires the product identification information (Yes in S10), the registration unit 22 registers the product to be accounted for based on the reading result of S10 (Yes). S11). For example, the registration unit 22 acquires the product information (unit price, product name, etc.) associated with the product identification information (product code, etc.) indicated by the barcode reading result from the store server 9, and the acquired product information is subject to accounting. It is stored in the storage unit 24 as product information.

Then, the electronic tag writing unit 23 writes the registration information in the electronic tag attached to the product in response to the acquisition of the product identification information (reading the barcode) (S12). For example, when the electronic tag writing unit 23 detects that the product registration (S11) has been performed in response to the reading of the barcode (S10), the electronic tag writing unit 23 performs a process of writing the registration information to the electronic tag using the detection as a trigger. You may. In addition, when the electronic tag writing unit 23 detects that the barcode has been read (S10), the electronic tag writing unit 23 may perform a process of writing the registration information in the electronic tag using the detection as a trigger.

When at least one product is registered as an accounting object (Yes in S13), the registration device 20 waits for an instruction input to start settlement of the registered product (S14) and waits for acquisition of product identification information (Yes). Waiting for the barcode to be read) (S10).

Then, when the instruction input for starting the settlement is accepted (Yes in S13), the registration device 20 executes the settlement process. For example, the registration device 20 may execute a settlement process using a well-known settlement means such as cash, credit card, electronic money, points, and code payment. In addition, the registration device 20 may transmit the registration contents, the payment amount, and the like to the settlement device (external device).

"Processing device 10"
As shown in FIG. 4, the processing device 10 includes an electronic tag reading unit 11, a determination unit 12, and a warning unit 13.

The electronic tag reading unit 11 includes a tag reader / writer. The electronic tag reading unit 11 acquires tag information, which is information stored in the electronic tag, from the electronic tag attached to the product placed in the read product placing area 3. The read product placement area 3 is an area for placing a product whose barcode has been read through the registration device 20, that is, a product registered as an accounting object.

For example, as shown in FIG. 1, the antenna 4 is installed at a position where radio waves can be transmitted in the read product placement area 3. In the figure, the antenna 4 is installed below the read product mounting area 3, but the installation position of the antenna 4 is not limited to this.

The determination unit 12 determines whether the tag information acquired by the electronic tag reading unit 11 includes the registration information written in response to the acquisition of the product identification information (reading of the barcode).

The warning unit 13 performs warning processing when the registered information is not included in the tag information acquired by the electronic tag reading unit 11.

The warning unit 13 may perform warning processing via an output device that outputs information to the operator of the registration device 20. The output device is a warning lamp, a speaker, a display 5, and the like. The warning process includes, for example, lighting of a warning lamp, output of a warning sound through a speaker, display of information on the display 5, and the like. The information displayed on the display 5 may be a sentence such as "A product that has not been registered as an accounting target is placed in the read product placement area 3. Please check."

In addition, the warning unit 13 may transmit warning information to a terminal operated by a clerk. The terminal operated by the clerk may be a mobile terminal carried by a capacity, or may be a terminal installed near the self-POS register and for monitoring the status of the self-POS register. The warning information includes information indicating that an "error in which an unregistered product is placed in the read product placement area 3 as an accounting target" has occurred, information for identifying the registration system 1 in which the error has occurred, and the like. including.

Next, an example of the processing flow of the processing apparatus 10 will be described with reference to the flowchart of FIG.

The electronic tag reading unit 11 continuously or intermittently transmits radio waves from the antenna 4 that transmits radio waves to the read product mounting area 3, and waits for acquisition of tag information stored in the electronic tag attached to the product. (S20). When the product is placed in the read product placement area 3, the electronic tag reading unit 11 acquires the tag information stored in the electronic tag attached to the product (Yes in S20).

Next, the determination unit 12 includes tag information in the acquired tag information that does not include the registration information written in the electronic tag in response to the acquisition of the product identification information (reading the barcode). If this is the case (Yes in S21), a warning process is performed (S22). The details of the warning process are as described above.

According to the registration system 1 of the present embodiment described above, registration information indicating that the product has been registered is written in the electronic tag attached to the product registered as the accounting target, and the product for which the registration information is not written is registered. When it is detected that the product has been placed in the read product placement area 3 on which the finished product is placed, a warning process can be performed.

When the registration system 1 of the present embodiment is applied to the self-POS, the products that are not registered as accounting objects are placed in the read product placement area 3 and mixed with other products without the registration process. It is possible to prevent fraud such as taking it away. In addition, it is possible to prevent the inconvenience of erroneously placing a product that is not registered as an accounting object in the read product placement area 3 and performing the settlement process without forgetting the registration process.

Further, when the registration system 1 of the present embodiment is applied to the POS on the premise that the store clerk operates the product, the product that is not registered as the accounting target is erroneously placed in the read product loading area 3. , It is possible to prevent the inconvenience of performing the settlement process without forgetting the registration process.

Further, according to the registration system 1 of the present embodiment, unlike the technique of detecting fraudulent activity based on the weight of the product placed in the read product loading area 3, other than the product in the read product loading area 3. There is no particular problem even if an object is placed. As described above, since there is no particular limitation on the objects to be placed in the read product loading area 3, the convenience of the operator is improved.

Here, a modified example of the present embodiment will be described. In the above embodiment, the electronic tag reading unit 11 continuously or intermittently transmits radio waves from the antenna 4 that transmits radio waves to the read product mounting area 3, and constantly continues the process of acquiring tag information. As a modification, the electronic tag reading unit 11 may perform a process of transmitting radio waves from the antenna 4 at a predetermined timing and acquiring tag information at that timing. The predetermined timing is, for example,, but is not limited to, the timing at which the registration device 20 is input to start the settlement. The same action and effect are realized in the modification. Further, in the case of the modified example, the number of times of processing for transmitting radio waves from the antenna 4 and acquiring tag information can be reduced, so that the processing load on the computer can be reduced.

Here, another modification will be described. In the above embodiment, the product identification information acquisition unit 21 of the registration device 20 acquires the product identification information of the product by reading the barcode attached to the product with the barcode reader. As a modified example of the process of acquiring the product identification information of the product to be accounted for, the product identification information acquisition unit 21 has a camera and identifies the product based on the appearance characteristics of the product photographed by the camera. Product identification information may be acquired. For example, a camera lens may be installed in or around the communication unit 6 of FIG. 1, and an image of the product may be generated when the product to be accounted for is brought close to the lens. Then, the product identification information acquisition unit 21 identifies the product to be accounted for based on the feature amount of the appearance of the product extracted from the generated image and the database in which the feature amount of the appearance of each of the plurality of products is registered in advance. By doing so, the product identification information of the product may be acquired.

In the case of this modification, the electronic tag writing unit 23 writes the registration information in the electronic tag attached to the product in response to the acquisition of the product identification information by the image analysis as described above. In addition, in the "process of writing the registration information to the electronic tag in response to the acquisition of the product identification information" in the modification, the "registration information is sent to the electronic tag triggered by the detection that the product identification information has been acquired by the image analysis". It may be "writing process", or it may be "processing of writing registered information to an electronic tag triggered by detection that a predetermined process executed in response to acquisition of product identification information in image analysis has been performed". There may be. An example of the latter is "electronically triggered by the detection that the process of registering the product (process by the registration unit 22), which is executed in response to the acquisition of the product identification information in the image analysis, as an accounting object has been performed. "Processing of writing registration information to a tag" and the like are exemplified, but the present invention is not limited to this. In the modified example, the same effect is realized.

<Second embodiment>
In the present embodiment, the product identification information (product code, etc.) of each product is stored in the electronic tag attached to the product. Then, when the registration information is not included in the tag information acquired by the electronic tag reading unit 11, the warning unit 13 of the processing device 10 is based on the product identification information included in the tag information or the product identification information. At least one of the specified product names (for example, specified by using the product master registered in the store server 9) (information for specifying the product) is output. For example, the warning unit 13 may output the product identification information or the product name via a speaker, a display 5, or the like that outputs information to the operator of the registration device 20. For example, the warning unit 13 may output a sentence such as "Product A that has not been registered as an accounting target is placed in the read product placement area 3. Please check." Further, the warning unit 13 may transmit the same information to the terminal operated by the clerk.

Other configurations of the registration system 1 of this embodiment are the same as those of the first embodiment.

According to the registration system 1 of the present embodiment described above, the same effects as those of the first embodiment are realized.

Further, according to the registration system 1 of the present embodiment, based on the tag information written in the electronic tag, the product placed in the read product placement area 3 without being registered as an accounting target is recognized, and the product is recognized. It is possible to output information that identifies. Therefore, the operator can easily grasp which product is placed in the read product placement area 3 without being registered.

<Third embodiment>
The registration device 20 of the present embodiment acquires customer identification information of a customer who is accounting. The customer identification information is information that can identify the customer, and examples thereof include the customer's name, telephone number, e-mail address, and address. Then, the registration unit 22 writes the acquired customer identification information in the electronic tag as the above-mentioned registration information.

The means for acquiring customer identification information is not particularly limited. For example, the registration device 20 acquires customer identification information stored in a mobile device (smartphone, smart watch, mobile phone, tablet terminal, IC card, etc.) possessed by the customer by any means such as short-range wireless communication. You may. In addition, the registration device 20 may accept input of customer identification information via an arbitrary input device such as a touch panel display, a physical button, or a microphone. In addition, the customer's biological information (face image information, fingerprint information, voiceprint information, iris information, etc.) and the customer identification information may be linked and registered in the center server or the like in advance. Then, the registration device 20 transmits the biometric information input from the customer to the center server via the store server 9, and even if the customer identification information registered in association with the biometric information is acquired from the center server. good.

Other configurations of the registration system 1 of this embodiment are the same as those of the first and second embodiments.

According to the registration system 1 of the present embodiment described above, the same effects as those of the first and second embodiments are realized.

Further, according to the registration system 1 of the present embodiment, the customer identification information of the customer who purchases the product can be written in the electronic tag of the product registered as the accounting object. Therefore, when the product is delivered as a lost item, the customer who purchased the product can be identified based on the tag information.

<Fourth Embodiment>
The monitoring device of the present embodiment acquires the tag information stored in the electronic tag attached to the product possessed by the customer passing through the predetermined position, and determines whether the registered information is included in the tag information. , If the registration information is not included in the tag information, warning processing is performed. Hereinafter, a detailed description will be given.

First, an example of the hardware configuration of the monitoring device 30 will be described. The functional unit included in the monitoring device 30 of the present embodiment is a storage unit (stored from the stage of shipping the device in advance) such as a CPU of an arbitrary computer, a memory, a program loaded into the memory, and a hard disk for storing the program. In addition to programs, programs downloaded from storage media such as CDs and servers on the Internet can also be stored), and it is realized by any combination of hardware and software centered on the network connection interface. And, it is understood by those skilled in the art that there are various modifications of the realization method and the device. A block diagram illustrating the hardware configuration of the monitoring device 30 is shown in FIG. 3, similar to the processing device 10 and the registration device 20. Since the description of FIG. 3 is as described above, the description here will be omitted.

Next, the functional configuration of the monitoring device 30 will be described. FIG. 7 shows an example of a functional block diagram of the monitoring device 30. As shown in the figure, the monitoring device 30 includes an electronic tag reading unit 31, a determination unit 32, and a warning unit 33.

The electronic tag reading unit 31 acquires the tag information stored in the electronic tag from the electronic tag attached to the product possessed by the customer passing through the predetermined position. The predetermined position is an arbitrary position within the premises of the store, and an entrance / exit is exemplified.

As an example, as shown in FIG. 8, a gate 8 may be installed at the entrance / exit of a store, and an antenna 4 for transmitting radio waves to a customer passing through the gate 8 may be installed. Then, the electronic tag reading unit 31 may acquire the tag information stored in the electronic tag attached to the product possessed by the customer passing through the gate 8 via the antenna 4. It should be noted that the above example in which a predetermined position is used as an entrance / exit is merely an example, and the present invention is not limited to this.

The determination unit 32 determines whether the tag information acquired by the electronic tag reading unit 31 includes the registration information written in the electronic tag in response to the reading of the barcode via the registration device 20. The configuration of the determination unit 32 is the same as the configuration of the determination unit 12 of the processing device 10.

When the registration information is not included in the tag information, the warning unit 33 performs warning processing. For example, the warning unit 33 may perform warning processing via an output device that outputs information to a customer who passes through a predetermined position. The output device is a warning lamp 7, a speaker, a display, etc. shown in FIG. The warning process includes, for example, lighting of a warning lamp, output of a warning sound through a speaker, display of information on a display, and the like. The information displayed on the display may be a sentence such as "An error has occurred. Please wait on the spot until the clerk arrives."

In addition, the warning unit 33 may transmit warning information to a terminal operated by a clerk. The terminal operated by the clerk may be a mobile terminal carried by a capacity, or may be a terminal installed in a backyard or the like. The warning information includes information indicating that an "error in which a customer who possesses an unregistered product for accounting is trying to pass a predetermined position" has occurred, and the location where the error occurred (gate 8 installation location, etc.). Includes information that identifies

Next, an example of the processing flow of the monitoring device 30 will be described with reference to the flowchart of FIG.

The electronic tag reading unit 31 continuously or intermittently transmits radio waves from the antenna 4 installed at a predetermined position, and is waiting for acquisition of tag information stored in the electronic tag attached to the product (S20). ). When the customer who possesses the product passes through the predetermined position, the electronic tag reading unit 31 acquires the tag information stored in the electronic tag attached to the product (Yes in S20).

Next, the determination unit 32 determines that the acquired tag information includes tag information that does not include the registration information written in the electronic tag in response to the reading of the barcode (Yes in S21). , Warning processing is performed (S22). The details of the warning process are as described above.

According to the monitoring device 30 of the present embodiment described above, it is possible to detect an act in which a customer passes through a predetermined position (eg, a doorway) while holding a product that is not registered as an accounting object. As a result, it is possible to prevent fraud such as taking away the product without performing the settlement process.

Here, a modified example of the present embodiment will be described. In the above embodiment, the electronic tag reading unit 31 continuously or intermittently transmits radio waves from the antenna 4 and constantly continues the process of acquiring tag information. As a modification, the electronic tag reading unit 31 may perform a process of transmitting radio waves from the antenna 4 at a predetermined timing and acquiring tag information at that timing. The predetermined timing is, for example, the timing when a person passing a predetermined position is detected by a motion sensor or the like, but is not limited thereto. The same action and effect are realized in the modification. Further, in the case of the modified example, the number of times of processing for transmitting radio waves from the antenna 4 and acquiring tag information can be reduced, so that the processing load on the computer can be reduced.

Further, the warning unit 33 may perform the following warning processing instead of or in addition to the example of performing the warning processing when the registration information is not included in the tag information. That is, as described in the third embodiment, when customer identification information is written in the electronic tag as registration information, the warning unit 33 has a plurality of tag information acquired when one customer passes a predetermined position. When a plurality of customer identification information included in the above satisfies a predetermined warning condition, warning processing may be performed.

The predetermined warning condition is that a plurality of customer identification information is mixed. According to such a modification, it is possible to detect fraudulent acts such as, for example, a customer mixing in a product purchased by himself / herself and taking away a product purchased by another customer.

Some or all of the above embodiments may also be described, but not limited to:
1. 1. An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in the read product loading area on which the product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information, and
When the registration information is not included in the tag information, a warning means for performing warning processing and
Processing equipment with.
2. The processing device according to 1, wherein the warning means performs the warning processing via an output device that outputs information to the operator of the registration device.
3. 3. The tag information includes the product identification information, and the tag information includes the product identification information.
The processing device according to 2, wherein the warning means outputs information that identifies the product for which the registration information is not included in the tag information.
4. The processing device according to 1, wherein the warning means transmits warning information to a terminal operated by a clerk.
5. The processing device according to any one of 1 to 4, wherein the registration information is customer identification information.
6. The processing apparatus according to any one of 1 to 5 and
The product identification information acquisition means for acquiring the product identification information, the registration means for registering the product to be accounted for based on the acquisition result of the product identification information, and the registration information in the electronic tag according to the acquisition of the product identification information. A registration device having an electronic tag writing means for writing
Registration system with.
7. An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position, and an electronic tag reading means.
A means for determining whether or not the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
When the registration information is not included in the tag information, a warning means for performing warning processing and
Monitoring device with.
8. The registration information is customer identification information and is
The warning means performs the warning process when the plurality of customer identification information included in the plurality of tag information acquired when one customer passes the predetermined position satisfies a predetermined warning condition. The monitoring device described in.
9. The computer
The tag information is acquired from the electronic tag attached to the product placed in the read product placement area where the product whose product identification information has been acquired via the registration device is placed.
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
A processing method for performing warning processing when the registration information is not included in the tag information.
10. Computer,
An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in the read product loading area on which the product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program that functions as.
11. The computer
Obtain tag information from electronic tags attached to products owned by customers who pass through a predetermined position,
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
A monitoring method that performs warning processing when the registration information is not included in the tag information.
12. Computer,
An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program that functions as.

Although the invention of the present application has been described above with reference to the embodiments (and examples), the invention of the present application is not limited to the above-described embodiments (and examples). Various changes that can be understood by those skilled in the art can be made within the scope of the present invention in terms of the structure and details of the present invention.

1A processor 2A memory 3A I / O I / F
4A Peripheral circuit 5A Bus 1 Registration system 2 Pre-read product loading area 3 Read product loading area 4 Antenna 5 Display 6 Communication unit 7 Warning lamp 8 Gate 9 Store server 10 Processing device 11 Electronic tag reader 12 Judgment unit 13 Warning Unit 20 Registration device 21 Product identification information acquisition unit 22 Registration unit 23 Electronic tag writing unit 24 Storage unit 30 Monitoring device 31 Electronic tag reading unit 32 Judgment unit 33 Warning unit

Claims (12)

An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in the read product loading area on which the product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information, and
When the registration information is not included in the tag information, a warning means for performing warning processing and
Processing equipment with. The processing device according to claim 1, wherein the warning means performs the warning processing via an output device that outputs information to the operator of the registration device. The tag information includes the product identification information, and the tag information includes the product identification information.
The processing device according to claim 2, wherein the warning means outputs information that identifies the product for which the registration information is not included in the tag information. The processing device according to claim 1, wherein the warning means transmits warning information to a terminal operated by a clerk. The processing device according to any one of claims 1 to 4, wherein the registration information is customer identification information. The processing apparatus according to any one of claims 1 to 5.
The product identification information acquisition means for acquiring the product identification information, the registration means for registering the product to be accounted for based on the acquisition result of the product identification information, and the registration information in the electronic tag according to the acquisition of the product identification information. A registration device having an electronic tag writing means for writing
Registration system with. An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position, and an electronic tag reading means.
A means for determining whether or not the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
When the registration information is not included in the tag information, a warning means for performing warning processing and
Monitoring device with. The registration information is customer identification information and is
The warning means requests to perform the warning process when the plurality of customer identification information included in the plurality of tag information acquired when one customer passes the predetermined position satisfies a predetermined warning condition. Item 7. The monitoring device according to item 7. The computer
The tag information is acquired from the electronic tag attached to the product placed in the read product placement area where the product whose product identification information has been acquired via the registration device is placed.
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
A processing method for performing warning processing when the registration information is not included in the tag information. Computer,
An electronic tag reading means for acquiring tag information from an electronic tag attached to the product placed in a read product loading area on which a product whose product identification information has been acquired via a registration device is placed.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program that functions as. The computer
Obtain tag information from electronic tags attached to products owned by customers who pass through a predetermined position,
It is determined whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
A monitoring method that performs warning processing when the registration information is not included in the tag information. Computer,
An electronic tag reading means that acquires tag information from an electronic tag attached to a product owned by a customer who passes through a predetermined position.
A means for determining whether the tag information includes the registration information written in the electronic tag in response to the acquisition of the product identification information via the registration device.
Warning means for performing warning processing when the registration information is not included in the tag information,
A program that functions as.

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