JP2021106055A - Reservation management system - Google Patents

Abstract

To allow an item such as a key to be rented according to a set schedule and increase the usage rate of a renting target.SOLUTION: A reservation management system includes: an item management device for storing facility-related items to use a facility; a schedule management unit for managing the reservation of the facility; and a cooperation unit for notifying a user of the fact that a facility-related item detected in the item management device has become to be freely taken out when the presence of the facility-related item is detected a predetermined first advance notice time earlier than a usage start scheduled time for the reservation of the facility, and instructing the item management device to allow the user to take out the facility-related item.SELECTED DRAWING: Figure 10

Description

The present invention relates to a reservation management system.

Regarding key lending management, in the key lending management system described in Patent Document 1, a key lending diagram indicating a key lending target person and a lending time zone is set in advance based on reservation information. Further, in this key management system, when a user is identified by reading the user's ID card with a card reader, for example, the key lending diagram is referred to, and the specified user is reserved for lending at the specified timing. Search for the key. If there is a corresponding key, the key lending management system makes it available for retrieval from the key management machine that stores the key.

JP-A-2007-113220

According to the key lending management system described in Patent Document 1, key lending can be managed according to a set schedule. In addition, it is more preferable if the utilization rate of the loan target (for example, a conference room or a company car) can be improved.

The present invention provides a reservation management system capable of managing the lending of goods such as keys according to a set schedule and improving the utilization rate of the lending target.

According to the first aspect of the present invention, the reservation management system includes an article management device for storing equipment-related articles for using the equipment, a schedule management unit for managing reservations for the equipment, and the article management device. On the other hand, the article management device is provided with a cooperation unit instructing the user of the reservation to set the equipment-related articles to be able to be taken out based on the reservation of the equipment, and the article management device is within a predetermined time from the user without the reservation. When receiving an instruction to take out the equipment-related article as a short-time use of the above, the cooperation unit is inquired about whether or not the equipment related to the equipment-related article can be used for a short time, and the cooperation unit asks whether or not the equipment can be used for a short time. It is characterized in that the equipment-related articles can be taken out when the notification is received.

When the cooperation unit sends a notification permitting the short-time use to the article management device, the cooperation unit may notify the schedule management unit that the equipment related to the equipment-related article is permitted to be used for a short time. good.

According to the present invention, it is possible to manage the lending of goods such as keys according to a set schedule, and to improve the utilization rate of the lending target.

It is a schematic block diagram which shows the apparatus configuration of the reservation management system which concerns on embodiment of this invention. It is a schematic block diagram which shows the functional structure of the groupware server apparatus which concerns on this embodiment. It is a figure which shows the example of the reservation registration screen displayed by the groupware client apparatus which concerns on the same embodiment. It is a figure which shows the example of the reservation list screen displayed by the groupware client apparatus which concerns on the same embodiment. It is a schematic block diagram which shows the functional structure of the article management apparatus which concerns on the same embodiment. It is a front view which shows the state which opened the front cover of the article management apparatus which concerns on the same embodiment. It is a perspective view which shows the key body, the key holder, and the holding part which concerns on this embodiment. It is a perspective view of the storage part which concerns on the same embodiment. It is a front view of the article management side operation part which concerns on the same embodiment. It is a schematic block diagram which shows the functional structure of the cooperation device which concerns on the same embodiment. It is a figure which shows the display example of the user management information by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the equipment management information by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the example of the usage situation management information by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the system operation setting screen by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the example of the lending mail sent by the advance notice processing unit which concerns on the same embodiment. It is a figure which shows the example of the advance available mail sent by the advance processing unit which concerns on the same embodiment. It is a figure which shows the example of the withdrawal notification mail sent by the withdrawal notification processing unit which concerns on this embodiment. It is a figure which shows the example of the cancellation notice mail sent by the cancellation notice processing unit which concerns on the same embodiment. It is a figure which shows the example of the returned notification mail sent by the return notification processing unit which concerns on the same embodiment. It is a figure which shows the example of the return reminder mail sent by the return delay processing unit which concerns on the same embodiment. It is a figure which shows the example of the display screen of the usage history information displayed by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the personal use statistics of the equipment by the display part of the cooperation side which concerns on the same embodiment. It is a figure which shows the display example of the use statistics by organization of the equipment by the display part of the cooperation side which concerns on the same embodiment. It is a figure which shows the display example of the usage statistics by the holder group of the equipment by the display part of the cooperation side which concerns on the same embodiment. It is a figure which shows the display example of the setting screen of a holder group by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the holder group management screen by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the information of the equipment which is frequently used by the cooperation side display part which concerns on the same embodiment. It is a figure which shows the display example of the information of the equipment which is rarely used by the display part on the cooperation side which concerns on the same embodiment. FIG. 5 is a sequence diagram showing an example of a processing procedure in which the reservation management system according to the same embodiment receives a reservation for equipment and takes out equipment-related articles. In the same embodiment, it is a sequence diagram which shows an example of the processing procedure in the case where the equipment-related article is not returned when the advance notice time is earlier than the scheduled use start time. It is a sequence diagram which shows the 1st example of the processing procedure leading to the groupware server apparatus which concerns on this embodiment canceling the equipment reservation. It is a sequence diagram which shows the 2nd example of the processing procedure leading to the groupware server apparatus which concerns on the same embodiment canceling a facility reservation. It is a flowchart which shows an example of the processing procedure which the article management apparatus which concerns on this embodiment outputs the alarm of the take-out omission of the equipment-related article. It is a sequence diagram which shows the 1st example of the procedure of the processing at the time of returning of the equipment-related article performed by the cooperation device which concerns on the same embodiment. It is a sequence diagram which shows the 2nd example of the procedure of the processing at the time of returning of the equipment-related article performed by the cooperation device which concerns on the same embodiment. It is a sequence diagram which shows the 3rd example of the procedure of the processing at the time of returning of the equipment-related article performed by the cooperation device which concerns on the same embodiment. It is a flowchart which shows the example of the processing procedure which output the alarm of the return omission of the equipment-related article by the article management apparatus which concerns on this embodiment.

Hereinafter, embodiments of the present invention will be described, but the following embodiments do not limit the inventions claimed. Also, not all combinations of features described in the embodiments are essential to the means of solving the invention.
FIG. 1 is a schematic configuration diagram showing an apparatus configuration of a reservation management system according to an embodiment of the present invention. As shown in FIG. 1, the reservation management system 1 includes a groupware server device 100, an article management device 200, and a cooperation device 300.

The groupware server device 100 and the cooperation device 300 are communicated and connected via the internal network 500. Both the article management device 200 and the cooperation device 300 are communicated and connected via the internal network 500. Further, the groupware server device 100 and the groupware client device 400 are also communicated and connected via the internal network 500. Further, the cooperation device 300 and the mobile terminal device 800 are communicated and connected via the internal network 500, the gateway device 600, and the external network 700.
The reservation management system 1 may include any one or more (or all of them) of the groupware client device 400, the internal network 500, the gateway device 600, and the mobile terminal device 800.

The reservation management system 1 manages reservations for the use of shared facilities such as conference rooms and company cars, and lending of goods for using the facilities such as keys for these facilities. Hereinafter, the goods for using the equipment reserved by the reservation management system 1 will be referred to as equipment-related goods. In addition, equipment-related articles for using a certain facility are referred to as equipment-related articles of the facility.
In the following, a case where the reservation management system 1 is used by a company will be described as an example, but the application target of the reservation management system 1 is not limited to the company. For example, the reservation management system 1 may be applied to a public institution such as a government office.

The groupware server device 100 manages equipment usage reservations. Specifically, the groupware server device 100 manages the usage reservation by schedule management so that the usage reservation of the equipment does not overlap (so-called overbooking). Hereinafter, the usage reservation is also simply referred to as a reservation. In addition, information indicating a usage reservation is referred to as reservation information.

In the following, a case where the groupware server device 100 performs reservation management of equipment as one function of groupware (a mechanism for supporting cooperation of work by a plurality of people) will be described as an example, but the present invention is not limited to this. For example, the reservation management system 1 may include a server device dedicated to equipment reservation management instead of the groupware server device 100.
The groupware server device 100 is configured by using a computer such as a workstation (WS) or a personal computer (PC).

The article management device 200 manages equipment-related articles. The number of article management devices 200 included in the reservation management system 1 may be one or more.
The cooperation device 300 links the groupware server device 100 and the article management device 200. Specifically, the cooperation device 300 controls the article management device 200 to lend the equipment-related articles to the user according to the timing of the equipment use according to the equipment use schedule in the reservation managed by the groupware server device 100. The user here is a person who is registered in the reservation of the equipment as a person who uses the equipment.

In addition, the cooperation device 300 gives various notifications to the user, such as a notice notification that the scheduled start time of use is approaching.
Further, the cooperation device 300 generates equipment usage history information and statistical information thereof based on the rental record of equipment-related articles by the article management device 200.
The cooperation device 300 is configured by using a computer such as a workstation or a personal computer.

The groupware client device 400 functions as a user terminal of the groupware server device 100. In particular, the user of the reservation management system 1 makes a reservation for equipment using the groupware client device 400. The groupware client device 400 is configured by using a computer such as a personal computer assigned to each employee who is a user of the reservation management system 1, for example.

The internal network 500 is, for example, a LAN (Local Area Network) such as an in-house network. The internal network 500 transmits communication between the groupware server device 100, the article management device 200, the cooperation device 300, the groupware client device 400, and the gateway device 600.
The gateway device 600 transmits communication between the internal network 500 and the external network 700.

The external network 700 transmits communication between the gateway device 600 and the mobile terminal device 800. The external network 700 is composed of, for example, a combination of the Internet and a mobile phone network (a communication network provided by a telecommunications carrier for a mobile phone terminal device such as a smartphone).
Communication is transmitted between the cooperation device 300 and the mobile terminal device 800 by the combination of the internal network 500, the gateway device 600, and the external network 700.

The mobile terminal device 800 notifies the user of the message by receiving and displaying the message from the cooperation device 300.
As the mobile terminal device 800, for example, a mobile phone terminal device owned by a user of the reservation management system 1 is used. Alternatively, the mobile terminal device 800 may be configured as a device dedicated to the reservation management system 1.

The cooperation device 300 may send a message to the groupware client device 400 in addition to or instead of the mobile terminal device 800, and the groupware client device 400 may display the message.
The groupware server device 100 and the cooperation device 300 may be configured as separate devices as shown in FIG. 1, or may be configured integrally (that is, as one device).

When a groupware system is newly introduced, the hardware cost can be reduced by integrally configuring the groupware server device 100 and the cooperation device 300 on the same server device.
On the other hand, when the reservation management system 1 is configured by using the existing groupware system, the existing groupware server device 100 is almost hand-held by configuring the groupware server device 100 and the cooperation device 300 as separate devices. The reservation management system 1 can be constructed without the need to add.

FIG. 2 is a schematic configuration diagram showing a functional configuration of the groupware server device 100. As shown in FIG. 2, the groupware server device 100 includes a groupware side communication unit 110, a groupware side storage unit 180, and a groupware side control unit 190. The groupware side control unit 190 includes a schedule management unit 191.
The groupware side communication unit 110 communicates with other devices via the internal network 500. In particular, the groupware server device 100 communicates with the groupware client device 400 and causes the groupware client device 400 to function as a user terminal of the groupware server device 100.

The groupware side storage unit 180 stores various data such as equipment reservation information. The groupware side storage unit 180 is configured by using the storage device included in the groupware server device 100.
The groupware side control unit 190 controls each unit of the groupware server device 100 to execute various processes. The groupware side control unit 190 is configured by a CPU (Central Processing Unit) included in the groupware server device 100 reading a program from the article management side storage unit 212 and executing the program.

The schedule management unit 191 manages the reservation of equipment. In particular, the schedule management unit 191 registers, updates, and deletes reservations based on user operations performed by the user of the reservation management system 1 on the groupware client device 400.
In the following, a person who performs any user operation of registering, updating, or deleting a reservation is referred to as a reservation operator. Among the reservation operators, those who perform user operations for reservation registration are called registrants.
Regarding the registration of the reservation, when the schedule management unit 191 receives the reservation registration request by the user operation in the groupware client device 400, the schedule management unit 191 determines whether or not the schedule overlaps with the registered reservation. When it is determined that there are no duplicate reservations in the schedule, the reservation is registered by storing the reservation requested for registration in the storage unit 180 on the groupware side.

On the other hand, if it is determined that at least a part of the schedule is duplicated among the registered reservations, the schedule management unit 191 does not register the reservation. In this case, the schedule management unit 191 causes the groupware client device 400 to display a message that the reservation schedule requested to be registered cannot be registered because it overlaps with the existing reservation schedule. The reservation schedule referred to here is a schedule for using equipment in the reservation.

Regarding the renewal of the reservation, the schedule management unit 191 receives the request for extension of the reservation by the user operation in the groupware client device 400, and if there is no reservation for the requested extension period, the schedule management unit 191 extends the reservation according to the extension request. If there is no reservation for the requested extension period, then none of the other registered reservations have taken place for the requested extension period.

FIG. 3 is a diagram showing an example of a reservation registration screen displayed by the groupware client device 400. The reservation registration screen shown in FIG. 3 is provided with a usage date / time column, an equipment column, a content column, a participant column, and a registrant column.
The usage date and time field is an input field for the scheduled date and time when the equipment will be used.
The equipment column is an input field for the equipment you want to reserve. In the example of FIG. 3, when the registrant presses the triangle mark (“▼”) in the equipment column (for example, clicks the mouse), a list of equipment is displayed. The registrant selects the equipment to be reserved by clicking the mouse or the like. Alternatively, the registrant can also select the equipment by entering the equipment name in the equipment field.

The content column is an input field for usage content such as the purpose of use of the equipment.
The participant field is an input field for participants when using the equipment. In the example of FIG. 3, when the registrant presses the triangle mark in the participant column, a list of employees (list of candidate participants) is displayed. The registrant can input the participants by selecting the participants from the list by clicking the mouse or pressing the add button. Alternatively, the registrant can also enter the participant by entering the participant's name in the participant field.

The reservation management system 1 treats the participant entered in the participant field as a user (joint user). For example, any participant can take out equipment-related articles from the article management device 200 when using the equipment.
The registrant column is a column indicating a person (registered person) who has registered a reservation for using the equipment. In the example of FIG. 3, the name of the person who logged in to the groupware client device 400 for registration of the reservation is shown in the registrant column as the name of the registrant.
When the user inputs necessary items on the reservation registration screen and presses the registration button, the groupware client device 400 transmits the reservation registration request to the groupware server device 100.

FIG. 4 is a diagram showing an example of a reservation list screen displayed by the groupware client device 400.
In the example of FIG. 4, reservations are shown for each facility such as the first conference room and the second conference room, and for each day. If the times do not overlap, multiple reservations can be set for the same equipment and on the same day. In the example of FIG. 4, a plurality of reservations for the first conference room on August 3 are registered.

FIG. 5 is a schematic block diagram showing a functional configuration of the article management device 200. As shown in FIG. 5, the article management device 200 includes an article management side display unit 31, an article management side operation unit 32, a card reader 33, a holding unit 41, a storage unit 42, a cover lock mechanism 61, and the like. It includes a fully closed detection sensor 62, an article management side control unit 211, an article management side storage unit 212, a notification sound generation unit 213, and an article management side communication unit 221. The holding unit 41 includes a key lock mechanism 76, an indicator lamp 81, an operation button 82, and an IC tag reader 85. The storage unit 42 includes an indicator lamp 81, an operation button 82, a drawer lock mechanism 92, a push detection sensor 98, and a presence / absence detection sensor 99.
Further, FIG. 5 shows an IC tag 73 used for the IC tag reader 85 and an ID card 34 used for the card reader 33.
The article management device 200 stores equipment-related articles. As described above, the equipment-related article is an article for using the equipment reserved by the reservation management system 1.

FIG. 6 is a front view showing a state in which the front cover of the article management device 200 is opened.
In the following explanation, "front" is the front side in the front-rear direction, that is, the front side when viewed from the user, "rear" is the rear side in the front-rear direction, that is, the back side when viewed from the user, and "left" is the user. It is on the left side when viewed from the user, and "right" is on the right side when viewed from the user.

As shown in FIG. 6, the article management device 200 includes a front cover 13 and a hinge 23 in addition to the respective parts shown in FIG.
The device main body 12 has a stepped shape so that the front side is located on the rear side of the left side portion of the right side portion. The left side portion of the apparatus main body 12 is an opening / closing portion 21 that is opened / closed by the front cover 13, and the right portion that protrudes forward from the opening / closing portion 21 is always exposed without being opened / closed by the front cover 13. It is a front component 22. One end of the front cover 13 is rotatably connected to the device main body 12 via a hinge 23 provided on the left end edge of the device main body 12, and the front surface of the opening / closing portion 21 is opened and closed.

The apparatus main body 12 is provided with an article management side display unit 31 composed of a liquid crystal display for displaying the date and time, operation status, alarm information, guidance, etc., on the upper part of the front surface of the front component unit 22 on the right side. Is provided with an article management side operation unit 32 (input unit, setting unit) for inputting characters such as numbers, katakana, and alphabets by the user of the article management device 200.

Further, on the right side of these, a card reader 33 that reads data from the ID card 34 when the ID card 34 shown in FIG. 5 is scanned is provided. The article management side display unit 31 and the article management side operation unit 32 may be integrally configured as a touch panel.
The ID card 34 is composed of an electronic card having an IC chip, a magnetic card, or the like, and is individually prepared for all persons in charge who are permitted to use the article management device 200, and is individually prepared for identification with others. User identification information and the like are stored.

The opening / closing section 21 opened / closed by the front cover 13 of the apparatus main body 12 has a plurality of holding sections 41 (storage section) and a plurality of storage sections 42 (storage section) for storing articles so that they can be taken out and returned at the front positions thereof. And are provided. The holding portions 41 are arranged in a plurality of positions in the left-right direction, specifically, 10 locations in the vertical direction, and the holding portions 41 arranged in such 10 locations are arranged in a plurality of stages in the vertical direction, that is, in the height direction. Are lined up in two rows. The storage portions 42 are arranged below all the holding portions 41, and a plurality of storage portions 42, specifically, 10 locations are arranged in the horizontal direction by aligning the positions in the vertical direction. However, the number and arrangement of the holding portions 41 included in the article management device 200 are not limited to those shown in FIG.

FIG. 7 is a perspective view showing a key body, a key holder, and a holding portion.
As shown in FIG. 7, the article management device 200 has a key holder 52 that holds a key body 51 that corresponds one-to-one, and the holding unit 41 attaches and detaches a key holder 52 that corresponds one-to-one to each other. Support as much as possible. The holding unit 41 holds the corresponding key holder 52 in a locked state so that it cannot be removed.

The connected key body 51 and key holder 52 form the key 53. The holding unit 41 holds the key holder 52, that is, the key 53 as the holding target article (in other words, the management target article) which is the holding target article.
The holding unit 41 holds the key 53 of the equipment reserved by the groupware server device 100, such as the key 53 of the conference room and the key 53 of the company car. These keys 53 correspond to the example of equipment-related articles.

As shown in FIG. 6, the device main body 12 locks an engaging portion (not shown) provided on the front cover 13 on the front side of the opening / closing portion 21 of the device main body 12 when the front cover 13 is in the closed state. The electromagnetically driven cover lock mechanism 61 is provided at two locations above and below. Further, the device main body 12 detects a detection unit (not shown) of the front cover 13 on the front side of the opening / closing portion 21 of the device main body 12 when the front cover 13 is in the closed state, so that the front cover 13 is in the fully closed state. It has a fully closed detection sensor 62 that detects whether or not the sensor is located in. The cover lock mechanism 61 locks the engaging portion and locks the front cover 13 in the closed state on condition that the fully closed detection sensor 62 detects that the front cover 13 is closed. Further, the cover lock mechanism 61 is driven to unlock the engaging portion.

As shown in FIG. 7, the key holder 52 includes a detachable member 71 and a connecting member 72 that connects the key body 51 to the detachable member 71. The detachable member 71 has an IC tag 73 shown in FIG. 5 in which individual holder identification information for distinguishing the key holder 52 from another key holder 52 is stored.

As shown in FIG. 7, each of the plurality of holding portions 41 has individual insertion holes 75 into which the attachment / detachment member 71 of the key holder 52 connected to the key body 51 is inserted / removed. The detachable member 71 is detachable from the holding portion 41 and is locked in the attached state. Each of the plurality of holding portions 41 has an electromagnetically driven key lock mechanism 76 shown in FIG. 5, which locks and supports the attachment / detachment member 71 when the attachment / detachment member 71 is inserted into the insertion hole 75, and can be unlocked. ..

Further, as shown in FIG. 7, each of the plurality of holding units 41 has an operation button 82 in which the indicator lamp 81 is integrated. The operation button 82 is vertically close to the insertion hole 75 constituting the same holding portion 41 in the left-right direction. The operation buttons 82 are operation buttons that are pressed when the lock is released by the key lock mechanism 76 shown in FIG. 5, which constitutes the same holding unit 41, and the indicator lamp 81 is operated by turning off, lighting, and blinking. To guide you.

In the holding unit 41, for example, based on the reservation information managed by the groupware server device 100, the indicator lamp 81 of the holding unit 41 holding the key 53 that can be taken out is lit, and the key that can be taken out is turned on. Guide 53.
When the operation button 82 integrated with the lit indicator lamp 81 is pressed, the key lock mechanism 76 of the holding unit 41 provided with the operation button 82 is unlocked, and the key holder is released from the holding unit 41. A process is performed in which the 52 is removed.

Further, each of the plurality of holding portions 41 can communicate with the IC tag 73 shown in FIG. 5 of the attached detachable member 71, and the key holder 52, that is, the key 53 can be taken out by switching from the communication state to the non-communication state. The IC tag reader 85 shown in FIG. 5 is provided as an article detecting means for detecting the return of the key 53 by switching from the non-communication state to the communication state. In this way, the IC tag reader 85 detects the withdrawal and return of the key 53 including the key holder 52 as the managed article.

FIG. 8 is a perspective view of the storage unit 42.
As shown in FIG. 8, the plurality of storage portions 42 are of a drawer type, and each of the drawer member 91 that can be pulled out forward and pushed backward and the pushed-out drawer member 91 are locked so as not to be pulled out. It also has a drawer lock mechanism 92 shown in FIG. 5 which is an electromagnetically driven type that can be unlocked. The drawer member 91 has a box shape that opens upward, and stores items that cannot be attached to the key holder 52 or that can be attached but are not suitable for being attached to the key holder 52 and held in the holding portion 41.

The storage unit 42 is used when using equipment that is subject to reservation, such as a refueling card and an ETC (registered trademark) card, which are corporate credit cards that can be used when refueling a company car. Store goods. These articles fall under the example of equipment-related articles.
In the following, the case where the article managed by the article management device 200 is only the equipment-related article will be described as an example, but the article management device 200 may also store articles other than the equipment-related article. Examples of articles other than equipment-related articles include articles for using equipment that is not subject to reservation in the groupware server device 100, and articles that are used independently of specific equipment.

Each of the plurality of storage units 42 has an operation button 82 in which the indicator lamp 81 is integrated. The operation button 82 is vertically close to the drawer member 91 constituting the same storage portion 42 in the left-right direction. The operation button 82 is an operation button that is pressed when the lock is released by the drawer lock mechanism 92 that constitutes the same storage unit 42, and the indicator lamp 81 can guide the operation by turning off, lighting, and blinking. It has become.

In the storage unit 42, for example, based on the reservation information managed by the groupware server device 100, the indicator lamp 81 of the storage unit 42 holding the stored items that can be taken out is lit, and the storage unit 42 can be taken out. Guide things.
When the operation button 82 integrated with the lit indicator lamp 81 is pressed, the drawer lock mechanism 92 shown in FIG. 5 of the storage unit 42 provided with the operation button 82 is unlocked, and the storage unit is unlocked. The drawer member 91 can be pulled out from the 42. In this state, the drawer member 91 is pulled out to take out the stored object, and then the drawer member 91 is pushed in.

Each of the plurality of storage portions 42 has a push-in detection sensor 98 shown in FIG. 5 that detects whether or not the drawer member 91 is in a pushed-in state. The storage unit 42 holds a stored object as an article to be held. Each of the plurality of storage units 42 has a presence / absence detection sensor 99 shown in FIG. 5 as an article detecting means for detecting the presence / absence of a stored item stored in the drawer member 91. The presence / absence detection sensor 99 is a photo sensor that detects that there is an object in the drawer member 91 by blocking the optical path, and a photo sensor that detects a weight change on the bottom of the drawer member 91 so that the object is stored in the drawer member 91. It is a weight sensor or the like that detects the presence.

The article management device 200 detects the take-out and return of the stored item as the managed article based on the detection of the push-in detection sensor 98 and the presence / absence detection sensor 99. That is, from the state where the push-in detection sensor 98 detects that the drawer member 91 is in the pushed-in state and the presence / absence detection sensor 99 detects that there is an stored object in the drawer member 91, the push-in detection sensor 98 Detects that the drawer member 91 is in the pushed state, and when the presence / absence detection sensor 99 detects that there is no stored item in the drawer member 91, it detects that the stored item has been taken out. Further, from this state, when the push-in detection sensor 98 detects that the drawer member 91 is in the pushed-in state and the presence / absence detection sensor 99 detects that there is an item to be stored in the drawer member 91, it is stored. Detects that an item has been returned.

The article management side storage unit 212 shown in FIG. 5 stores various data. The article management side storage unit 212 is configured by using the storage device included in the article management device 200.
The article management side control unit 211 controls each unit of the article management device 200 to perform various processes. The article management side control unit 211 is configured by, for example, a CPU included in the article management device 200 reading a program from the article management side storage unit 212 and executing the program. The article management side control unit 211 and the article management side storage unit 212 may be configured by using a computer such as a microcomputer. Alternatively, the article management side control unit 211 may be configured as hardware dedicated to the article management device 200, such as being configured by using an ASIC (Application Specific Integrated Circuit).

The notification sound generation unit 213 generates a notification sound.
When the article management device 200 stores a plurality of equipment-related articles in one facility and only a part of the plurality of facility-related articles is taken out, a message on the article management side display unit 31 An alarm is output by displaying and generating a notification sound from the notification sound generation unit 213. For example, when the article management device 200 stores the key and the refueling card of one company car and only the key is taken out, the article management side display unit 31 indicates that the refueling card has not been taken out. A message is displayed, and the notification sound generation unit 213 generates a notification sound.
This makes it possible to reduce the possibility of omission of removal of equipment-related articles.

Further, in the article management device 200, when a plurality of equipment-related articles are taken out for one facility and only a part of the plurality of facility-related articles is returned, the article management side display unit 31 displays. An alarm is output by displaying the message of the above and generating the notification sound from the notification sound generation unit 213. For example, if the key and refueling card of one company car are in the state of being rented and only the key is returned, the goods management side display unit 31 displays a message that the refueling card has not been returned. Is displayed, and the notification sound generation unit 213 generates a notification sound.
This makes it possible to reduce the possibility of omission of return of equipment-related articles.

The method of outputting the alarm by the article management device 200 is not limited to the method of combining the article management side display unit 31 and the notification sound generation unit 213. For example, the article management side display unit 31 may display the message without generating the notification sound from the notification sound generation unit 213. Alternatively, the notification sound generation unit 213 may generate the notification sound without displaying the message by the article management side display unit 31. Alternatively, the article management device 200 or the cooperation device 300 that has received the notification from the article management device 200 may transmit a message such as an e-mail to the user's mobile terminal device 800.

The article management side communication unit 221 communicates with other devices. In particular, the article management side communication unit 221 receives the article take-out permission notification from the cooperation device 300. The article removal permission notice includes equipment-related articles that can be retrieved from the article management device 200 based on the reservation information, and information indicating a user who can retrieve the equipment-related articles.
In addition, the article management side communication unit 221 transmits information on the article storage status such as article take-out information and article return information to the collaborative device 300 in response to a request from the collaborative device 300. For example, the article take-out information is information indicating the equipment-related article taken out from the article management device 200, the take-out person, and the take-out date and time. The article return information is information indicating the equipment-related article returned to the article management device 200, the returnee, and the return date and time.

FIG. 9 is a front view of the article management side operation unit 32.
As shown in FIG. 9, the article management side operation unit 32 detects an input when all of them are pressed, and the character key 231 and the up key 232, the down key 233, the left key 234, and the right key 235. It has an ENTER key 236, a character input key group 237 composed of a plurality of keys, and a CE key 238.

The up key 232, the down key 233, the left key 234, and the right key 235 are pressed to move the cursor or arrow display displayed on the article management side display unit 31 in each direction. The ENTER key 236 is pressed when the input is confirmed. The character input key group 237 is pressed when inputting characters such as numbers, katakana, and alphabets. The CE key 238 is pressed when erasing the input characters and when returning the display screen to the front. The character key 231 is pressed when switching the character input key group 237 between the number input, the katakana input, and the alphabet input.

Next, the procedure for renting (taking out) and returning the equipment-related goods in the goods management device 200 will be described.
The reservation management system 1 is set so that a person registered as a user in the article management device 200 can open the front cover 13 of the article management device 200 at any time and can return the equipment-related articles at any time.

On the other hand, in the reservation management system 1, the user registers the use reservation of the equipment in the groupware server device 100, and then takes out the equipment-related articles from the article management device 200 and uses the equipment. Therefore, among the persons registered as users in the article management device 200, only those who are registered as users of the equipment by the reservation managed by the groupware server device 100 can use the article management device 200 for equipment-related articles. It is set so that it can be taken out.
As described above, not only the person who registered the reservation but also the person registered as the person who uses the equipment in the reservation corresponds to the user, and the equipment-related goods can be taken out from the goods management device 200. It is also possible to make a reservation in which the person who registered the reservation (registrant) is not included in the user, such as when the equipment is reserved on behalf of the user.

When the article management device 200 is in the closed standby state of the front cover 13, the article management side control unit 211 displays a standby display screen prompting the article management side display unit 31 to scan the ID card 34 into the card reader 33. I'm letting you.
When the ID card 34 is scanned in the standby state, the card reader 33 reads out the individual user identification information stored in advance from the ID card 34 for identification with other users.

The article management side control unit 211 compares the user identification information read from the ID card 34 with the user list stored in advance in the article management side storage unit 212. The user list is a list showing identification information (user identification information) of users who can use the article management device 200.
By this collation, the article management side control unit 211 identifies the user (the ejector and the returner) at the time of taking out and returning the equipment-related article. The combination of the card reader 33, the article management side control unit 211, and the article management side storage unit 212 corresponds to the example of the user identification unit.

If the same user identification information as the user identification information read from the ID card 34 is not included in the user identification information of the user list, the article management side control unit 211 displays the article management device 200 on the article management side display unit 31. Is displayed, and the notification sound generation unit 213 is generated with an alarm sound for a predetermined time to return to the standby state.

When the same user identification information as the user identification information read from the ID card 34 is in the user identification information of the user list, the article management side control unit 211 unlocks the cover lock mechanism 61 to cover the front cover. Try to open 13. Then, the article management side control unit 211 causes the article management side display unit 31 to display a display screen prompting the input of the key 53 which is the article to be held or whether the stored item is taken out or returned, and inputs the selection. wait.

When take-out is selected, the article management side control unit 211 displays the holding unit 41 holding the key 53 which is permitted to be taken out by the article take-out permission notification to the user identified by the user identification information. The lamp 81 is turned on. In addition, the article management side control unit 211 lights the indicator lamp 81 of the storage unit 42 that stores the stored items that are permitted to be taken out by the article removal permission notification to the user identified by the user identification information. .. The user can take out the key 53 and / or the stored items from the holding unit 41 and / or the storage unit 42 in which the indicator lamp 81 is lit.
On the other hand, if there is neither a key 53 nor a stored item that is permitted to be taken out by the goods take-out permission notification to the user identified by the user identification information, the goods management side control unit 211 does not light any indicator lamp 81. .. In this case, the user cannot take out the key 53 or the stored items from the article management device 200.

When return is selected from the state of waiting for selection input, the article management side control unit 211 displays the indicator lamp 81 of the holding unit 41 for which the key 53 has not been returned and the indicator lamp 81 of the storage unit 42 for which the article has not been returned. Turn it on. The user can return the equipment-related articles (key 53 or stored items) to the holding unit 41 or the storage unit 42 in which the indicator lamp is lit.

FIG. 10 is a schematic block diagram showing a functional configuration of the cooperation device 300. As shown in FIG. 10, the cooperation device 300 includes a cooperation side communication unit 310, a cooperation side display unit 320, a cooperation side operation unit 330, a cooperation side storage unit 360, and a cooperation side control unit 370. The cooperation side control unit 370 includes a cooperation unit 380, a history information generation unit 391, and a statistical information generation unit 392. The cooperation unit 380 includes an advance notification processing unit 381, an advance processing unit 382, a take-out notification processing unit 383, a cancellation notice processing unit 384, a cancellation processing unit 385, a return notification processing unit 386, and a return delay processing unit 387. And.

The cooperation side communication unit 310 communicates with other devices. In particular, the cooperation side communication unit 310 acquires (receives) equipment reservation information from the groupware server device 100. Further, the cooperation side communication unit 310 transmits an instruction for taking out the equipment-related article from the article management device 200 to the article management device 200. In addition, the cooperation side communication unit 310 receives the record information of taking out (renting) and returning the equipment-related goods in the goods management device 200.

The cooperation side display unit 320 includes a display screen such as a liquid crystal panel and displays various images. In particular, the cooperation side display unit 320 displays a setting screen for making settings for linking the groupware server device 100 and the article management device 200, and a list screen for the settings.
The cooperation side operation unit 330 includes an input device such as a keyboard and a mouse, and receives a user operation. In particular, the cooperation side operation unit 330 receives a user operation for making settings for linking the groupware server device 100 and the article management device 200.
The cooperation side display unit 320 and the cooperation side operation unit 330 may be configured as a terminal device in a separate housing from the cooperation device 300. Alternatively, the groupware client device 400 may be configured as a terminal device of the cooperation device 300 and function as the cooperation side display unit 320 and the cooperation side operation unit 330.

The cooperation side storage unit 360 stores various data. For example, the cooperation side storage unit 360 stores various information for linking the groupware server device 100 and the article management device 200. User management information, equipment management information, usage status management information, and system operation setting information are examples of information stored in the cooperation side storage unit 360 for linking the groupware server device 100 and the article management device 200. Can be mentioned. Further, the reservation information acquired from the groupware server device 100 is stored in the cooperation side storage unit 360.

FIG. 11 is a diagram showing a display example of user management information by the cooperation side display unit 320. The user management information is information that associates the login name in the groupware server device 100 with the user ID in the article management device 200.
The login name is identification information used by the groupware server device 100 to identify a user, and one login name is assigned to one user. In the user management information shown in FIG. 11, the user's name shown in the user name column and the login name shown in the login name column are associated one-to-one with each other.

The user ID is identification information used by the article management device 200 to identify a user of the article management device, and one user ID is assigned to one user for each article management device 200. .. In the user management information shown in FIG. 11, the article management device 200 that can be used for each user is shown, and one user ID is shown for each user of the article management device and for each article management device 200.
By storing the user management information in the cooperation side storage unit 360, it is possible to determine whether or not the user in the reservation and the person who is trying to take out the equipment-related article from the article management device 200 are the same. Specifically, when the cooperation device 300 acquires the reservation information from the groupware server device 100, it gives an instruction to enable the equipment-related information of the equipment to be used to be taken out at a timing according to the scheduled use time of the equipment. It is transmitted to the article management device 200. At that time, the cooperation device 300 reads the user ID indicating the user from the user management information, includes the read user ID in the instruction, and transmits the read user ID.

FIG. 12 is a diagram showing a display example of equipment management information by the cooperation side display unit 320. The equipment management information is information that associates the equipment with the storage location of the equipment-related articles used to use the equipment.
In the equipment management information shown in FIG. 12, the equipment code for each equipment, the name of the article management device in which the equipment-related articles used for using the equipment are stored, and the holder No. It is shown. The equipment code is identification information for identifying the equipment, and one equipment code is shown for one equipment.

In addition, the holder No. Is information for identifying the holder (holding unit 41 or storage unit 42) in the article management device 200. Article management device name and holder No. In combination with, the storage location of equipment-related articles is uniquely specified. In the equipment management information shown in FIG. 12, the article management device name and the holder No. are as many as the number of equipment-related articles used to use the equipment for each equipment. The combination with is shown.
By storing the equipment management information in the cooperation side storage unit 360, the cooperation device 300 specifies the storage location of the equipment-related articles used for using the equipment according to the equipment shown in the reservation information. be able to. Then, the cooperation device 300 can transmit an instruction to enable the equipment-related articles to be taken out from the specified storage location to the article management device 200.

FIG. 13 is a diagram showing an example of usage status management information by the cooperation side display unit 320. The usage status management information is information indicating whether or not the equipment-related article is in the article management device 200 (whether it is returned).
In the usage status management information shown in FIG. 13, for each equipment, an equipment code for identifying the equipment, an article management device name indicating a storage location for equipment-related articles used for using the equipment, and a holder No. And the holder status of whether or not the equipment-related goods have been returned. Furthermore, when the equipment-related goods are returned, the last user (most recent equipment user) of the equipment-related goods and the date and time of the last use are indicated. As the last user and the last use date and time, for example, the returner and the return date and time of the equipment-related article can be used.
If the equipment-related goods have not been returned (when the holder status is "taken out"), the person who took out the equipment management goods from the goods management device 200 and the pick-up date and time are used as the last user and the last use date and time. May be good.

By storing the usage status management information in the cooperation side storage unit 360, the cooperation device 300 can perform processing according to whether or not the equipment-related articles are returned. For example, when the scheduled start time for the next reservation is approaching, the cooperation device 300 makes it possible for the user in the next reservation to take out the equipment-related goods when the equipment-related goods are returned. Instruct the article management device 200. On the other hand, when the equipment-related article is not returned, the cooperation device 300 notifies the user in the next reservation that the equipment-related article has not been returned.

FIG. 14 is a diagram showing a display example of the system operation setting screen by the cooperation side display unit 320.
The system operation setting screen shown in FIG. 14 is provided with an e-mail transmission presence / absence column, a pre-extraction time column, a cancellation time column, an end notice time column, and a return reminder time column.
In the mail transmission presence / absence column, it is set whether or not the cooperation device 300 sends various notification mails to the user.

In the pre-extraction time column, the pre-extraction time is set. The user can take out the equipment-related articles from the article management device 200 before the advance take-out time of the equipment use start time in the reservation.
In the cancellation time column, whether or not to automatically cancel the reservation, and the cancellation notice time and the cancellation time when the reservation is automatically canceled are set.

When the reservation is set to be automatically canceled, the cooperation device 300 has already taken out the equipment-related articles of the reserved equipment from the article management device 200 when the cancellation notice time elapses from the scheduled start time of the reservation. Judge whether or not it is. When it is determined that the equipment-related articles have not been taken out, the cooperation device 300 sends a notice of cancellation of the reservation to the user's mobile terminal device 800 by e-mail.

Further, the cooperation device 300 determines whether or not the equipment-related articles of the reserved equipment have already been taken out from the article management device 200 when the cancellation time elapses from the scheduled use start time in the reservation. When it is determined that the equipment-related articles have not been taken out, the cooperation device 300 cancels (cancels) the reservation.

By canceling the reservation by the cooperation device 300, another user can set a new reservation even in the reserved time zone. It is possible to improve the utilization rate of the equipment in that the user in the newly set reservation can use the equipment.

In the end notice time column, the end notice time is set. The cooperation device 300 sends a message to the user by e-mail that the scheduled usage end time is approaching before the end notice time of the scheduled usage end time in the reservation.
The user can refer to this e-mail and act appropriately. For example, when the equipment is a conference room and the user is holding a conference, the user who has referred to the message that the scheduled end time of use is approaching can accelerate the progress so that the conference is terminated earlier. In addition, if the equipment is a company car and is caught in a traffic jam, the user determines whether or not he / she can return to work by the scheduled end time of use, and if he / she determines that he / she cannot return to work by the scheduled end time of use, he / she will be delayed. You can contact the company to that effect.

The cooperation side control unit 370 controls each part of the cooperation device 300 to execute various processes. The cooperation side control unit 370 is configured by, for example, a CPU included in the cooperation device 300 reading a program from the cooperation side storage unit 360 and executing the program.
The cooperation unit 380 performs a process for linking the groupware server device 100 and the article management device 200.
If the equipment-related goods have not been returned to the article management device 200 before the predetermined advance notification time before the scheduled start time of use, the advance notification processing unit 381 notifies the user that the equipment-related articles have not been returned. Notify with. The advance notification time referred to here is preset as a predetermined time indicating the timing of notifying the user prior to the scheduled start time of use. For example, when notifying the user 5 minutes before the scheduled start time, the advance notification time is set to 5 minutes.

FIG. 15 is a diagram showing an example of a lending mail transmitted by the advance notification processing unit 381. The lending email is an email notifying that the equipment-related items have not been returned.
In the email shown in FIG. 15, the advance notification processing unit 381 notifies the user that the reserved key of the first conference room has not been returned. Further, the advance notification processing unit 381 guides the user to other equipment that can be used by this e-mail.
The user who receives this notification can avoid wasting time and labor by going to the article management device 200 to take out the equipment-related articles. In addition, the user who receives this e-mail can take measures such as rebooking other equipment.

On the other hand, the advance notification processing unit 381 notifies the user that the equipment has become available when the equipment-related articles have been returned to the article management device 200 before the predetermined notification time before the scheduled start time of use. Notify with.
Upon receiving this notification, the user can take out the equipment-related articles from the article management device 200 and start using the equipment.

The advance processing unit 382 returns the equipment-related articles of a certain facility to the article management device before the scheduled end time of use, and within the predetermined advance target time after the scheduled end time of use of the facility. If the next reservation is registered, the user in the next reservation will be notified by e-mail that the equipment can be used in advance.

FIG. 16 is a diagram showing an example of an advance available mail transmitted by the advance processing unit 382. The advance available email is an email notifying that the equipment can be advanced and used.
In the e-mail shown in FIG. 16, the advance processing unit 382 notifies the user that the reserved first conference room can be advanced and used.
Here, the registrant of the reservation such as the user sets the scheduled start time according to the last reservation, and there is a possibility that he / she wanted to advance the scheduled start time if there is no last reservation. In this case, the user who has received the notification can start using the equipment (first conference room) as soon as possible according to his / her wishes.

Further, in this case, the advance processing unit 382 may advance the scheduled usage start time in the next reservation (for example, the reservation targeted for the mail in FIG. 16). As a result, the user can use the equipment from an earlier time without having to change the reservation.
If the advance processing unit 382 automatically advances the scheduled start time of use, the reservation may be canceled based on the initial scheduled start time of use so as not to be disadvantageous to the user.

Alternatively, the advance processing unit 382 suspends new registration of the reservation of the equipment before the next reservation by a person other than the user in the next reservation (for example, the reservation targeted by the mail in FIG. 16). You may instruct the groupware server device 100 to do so.
As a result, when the user in the next reservation tries to advance the use of the equipment, it is possible to avoid a situation in which the advance cannot be performed because another reservation is registered.

Alternatively, the advance processing unit 382 allows the user in the next reservation (for example, the reservation targeted for the email in FIG. 16) to immediately (without waiting for a predetermined time before the scheduled start time) to receive the equipment-related article. You may instruct the article management device 200 to be able to take it out.
As a result, the user in the next reservation can use the equipment from an earlier time without having to change the reservation.

When there are a plurality of users in the reservation and the equipment-related articles are taken out from the article management device 200, the take-out notification processing unit 383 has at least a user other than the take-out user specified by the article management device 200 among the plurality of users. Notify the person by e-mail that the equipment-related items have been taken out.
FIG. 17 is a diagram showing an example of a withdrawal notification mail transmitted by the withdrawal notification processing unit 383. The withdrawal notification e-mail is an e-mail notifying that the equipment-related goods have been taken out.

In the e-mail shown in FIG. 17, the withdrawal notification processing unit 383 notifies that the reserved key of the first conference room has been taken out.
Upon receiving this notification, the user can go to the equipment (in the example of FIG. 17, the first conference room) without trying to take out the equipment-related articles from the article management device 200. As a result, it is possible to avoid wasting time and labor when the user tries to take out the equipment-related article from the article management device 200.

The cancellation notice processing unit 384 cancels the reservation to the user when the equipment-related goods are not taken out from the goods management device 200 from the scheduled start time to the elapse of the predetermined cancellation notice time shorter than the cancellation time. Notify the notice by email.
FIG. 18 is a diagram showing an example of a cancellation notice mail transmitted by the cancellation notice processing unit 384. The cancellation notice email is an email notifying the cancellation of the reservation.

In the email shown in FIG. 18, the cancellation notice processing unit 384 notifies the user that the reservation will be canceled if the equipment-related goods are not taken out by the lapse of the predetermined time.
Upon receiving this notification, the user can take measures such as taking out the equipment-related articles from the groupware server device 100 or changing the reservation within the designated time.

If the equipment-related article is not taken out from the article management device 200 by the time when the predetermined cancellation time elapses from the scheduled start time of use in the equipment reservation, the cancellation processing unit 385 sends the schedule management unit 191 of the groupware server device 100 to the schedule management unit 191. Cancel the reservation.
When the cancellation processing unit 385 causes the schedule management unit 191 to cancel the reservation, another user can set a new reservation even in the reserved time zone. It is possible to improve the utilization rate of the equipment in that the user who has set a new reservation can use the equipment.

If the scheduled usage start time is updated within the reserved time before the scheduled cancellation time elapses from the scheduled usage start time, the cancellation notice processing unit 384 and the cancellation processing unit 385 are based on the scheduled usage start time before the update. The process is stopped and the process is performed based on the scheduled start time after the update.
Therefore, the user can avoid canceling the reservation by delaying the scheduled start time of use.

When the return notification processing unit 386 has a plurality of users in the reservation and the equipment-related goods are returned to the goods management device 200, the return notification processing unit 386 is not the returnee specified by at least the goods management device 200 among the plurality of users. Notify the person that the equipment-related goods have been returned.
FIG. 19 is a diagram showing an example of a returned notification mail transmitted by the return notification processing unit 386. The returned notification email is an email notifying that the equipment-related items have been returned.
In the email shown in FIG. 19, the return notification processing unit 386 notifies that the reserved key of the first conference room has been returned.
The user who receives this notification can confirm that the equipment-related goods have been returned.

If the equipment-related goods have not been returned to the goods management device 200 after the predetermined return reminder time has elapsed from the scheduled end time of use in the reservation, the return delay processing unit 387 notifies the user of the return reminder and the groupware. The schedule management unit 191 of the server device 100 stops the registration of new reservations for the equipment.
FIG. 20 is a diagram showing an example of a return reminder mail transmitted by the return delay processing unit 387. The return reminder email is an email urging the return of equipment-related items.

In the email shown in FIG. 20, the return delay processing unit 387 urges the user to return the key of the first conference room.
It is expected that the user who receives this notification will return the equipment-related goods to the goods management device 200 as soon as possible.
In addition, the return delay processing unit 387 causes the schedule management unit 191 to stop the registration of new reservations for the equipment, so that the user avoids the equipment, which is relatively likely to be unavailable, and reserves other equipment. be able to.

The history information generation unit 391 generates equipment usage history information based on the equipment-related article retrieval history and return history from the article management device 200.
FIG. 21 is a diagram showing an example of a usage history information display screen displayed by the cooperation side display unit 320.
The screen shown in FIG. 21 is provided with columns for a target period, a holder group, equipment, and an article management device. In addition, a usage history display area is provided below these columns.

The target period column is a column for designating the period for which the usage history is to be displayed.
The holder group field is an input field for the holder group name when the display target of the usage history is specified by the holder group. The holder group referred to here is a group of one or more holders in the article management device 200.
The equipment column is an input field for the equipment name when the display target of the usage history is specified by the equipment.
The article management device column is an input field for the article management device name when designating the article management device to be displayed in the usage history.
Those who want to refer to the usage history do not need to fill in all of these fields, just enter only the fields for which they want to specify the range and press the output button.

In the usage history shown in the usage history display area, each line indicates the usage history information in one reservation information. For each reservation information, the holder group name, the article management device name, and the holder No. , The equipment name, the removal date and time, the return date and time, the organization name, and the equipment user name are shown.
Article management device name and holder No. In combination with, the storage location for equipment-related items is indicated. The equipment used is shown by the equipment name. Further, by showing the date and time of taking out and returning the equipment-related goods by the goods management device 200, the date and time when the equipment was actually used is shown instead of the scheduled use in the reservation. The equipment user is indicated by the combination of the organization name and the equipment user name.
The equipment users here may be all users (all those who have used the equipment), or may be some of the users, such as the person who took out or returned the equipment-related goods. ..
In the usage history, the scheduled usage start time and the scheduled usage end time in the reservation may be shown in association with the take-out date and time and the return date and time of the equipment-related article in the article management device 200. By comparing the reserved time with the actual usage time of the equipment and taking the difference between them, it is possible to grasp the extra reserved time that is not actually used. The cooperation device 300 may identify a user having such a high tendency and notify the mobile terminal device 800 of the user by a message such as an e-mail so as to prompt an appropriate reservation.

The statistical information generation unit 392 generates statistical information of the usage history of the equipment.
For example, the statistical information generation unit 392 generates individual usage statistics of equipment.
FIG. 22 is a diagram showing a display example of individual usage statistics of equipment by the cooperation side display unit 320.
In the usage statistics shown in FIG. 22, the total usage time for one month, the number of usages, and the average usage time per usage are shown for each facility and each individual. In addition, the values for each of these departments and the values for all uses for each facility are shown.

In the utilization column, the ratio of the usage time of an individual or an organization to the total usage time of the equipment is displayed as a percentage.
In this way, the statistical information generation unit 392 generates the statistical information of the usage history of the equipment, so that the manager of the equipment can grasp the usage status of the equipment by referring to the statistical information. The equipment manager can grasp the usage status of the equipment and take measures such as improving the utilization rate or abolishing the equipment for the equipment having a low utilization rate.
Further, by referring to the statistical information of the usage history of the equipment generated by the statistical information generation unit 392, it is possible to consider points for improving work efficiency such as shortening the meeting time.

The statistical information of the usage history of the equipment generated by the statistical information generation unit 392 is not limited to the individual statistical information shown in FIG. 22, and can be various.
For example, the statistical information generation unit 392 may generate the usage statistics for each organization of the equipment.

FIG. 23 is a diagram showing a display example of equipment usage statistics by organization by the cooperation side display unit 320.
In the usage statistics shown in FIG. 23, the total usage time for one month, the number of usages, and the average usage time per usage are shown for each facility and each organization. The display items in the usage statistics shown in FIG. 23 are the same as those in FIG. 22 except that there is no item for identifying an individual (for example, the name of the individual).
In this way, by generating the usage statistics for each organization of the equipment by the statistical information generation unit 392, it is possible to take charge such as recording the usage fee as the expense of the organization according to the utilization rate of the equipment. Further, as in the case of FIG. 22, it is possible to consider points for improving work efficiency such as shortening the meeting time.

Alternatively, the statistical information generation unit 392 may generate usage statistics for each holder group of equipment.
FIG. 24 is a diagram showing a display example of usage statistics for each holder group of equipment by the cooperation side display unit 320.
In the usage statistics shown in FIG. 24, the equipment is classified into a holder group of "head office meeting room", "head office company car", "head office bicycle", and "head office and others" and displayed.
For example, the first conference room and the second conference room are classified into the head office conference room, and their usage statistics are continuously displayed. Furthermore, statistics summarizing the usage statistics of the first conference room and the usage statistics of the second conference room are shown as the usage statistics of the head office conference room.

The holder group is set by the user.
FIG. 25 is a diagram showing a display example of a holder group setting screen by the cooperation side display unit 320.
On the holder group setting screen shown in FIG. 25, a holder group ID column, a holder group name column, and a display order column are shown, and further, an equipment group column and an article management device column are displayed as target equipment selection columns. , Equipment column is shown.

Enter the holder group ID in the holder group ID field. The holder group ID is used as the identification information of the holder group.
Enter the holder group name in the holder group name field. The cooperation device 300 uses the input holder group name to display the usage statistics screen for each holder group illustrated in FIG. 24.

In the display order field, enter the display order of the holder group (hierarchical relationship with other holder groups). The smaller the value in the display order, the higher the display order in the usage statistics by holder group.
The equipment group column is a column for selecting equipment according to the grouping when the equipment has already been grouped by groupware.
The article management device column is a column for selecting equipment based on the article management device when the equipment has already been registered in the article management device.
The equipment column is a column for directly selecting equipment from the equipment name.
The user may select the equipment using any of these three fields, and it is not necessary to input in all three fields.

FIG. 26 is a diagram showing a display example of the holder group management screen by the cooperation side display unit 320. On the holder group management screen, the holder group name of the registered holder group, the holder group ID, and the display order are displayed in a list.
Each of the holder group names can be selected by clicking the mouse or the like. When any of the holder groups is selected, the cooperation side display unit 320 displays the information of the selected holder group on the holder group registration screen. In this state, the cooperation device 300 accepts the update of the displayed holder group. When the new registration button on the holder group management screen is pressed, the cooperation side display unit 320 displays the holder group registration screen and accepts the registration of a new holder group.

FIG. 27 is a diagram showing an example of displaying information on frequently used equipment by the cooperation side display unit 320. In the example of FIG. 27, the cooperation side display unit 320 shows information on the first conference room, the second conference room, and the company car 1 as three facilities in descending order of usage time. The display items are the holder group, the article management device name, and the holder No. as in the case of FIG. 24. , Equipment name, usage time, usage rate, number of usages and average usage time.

FIG. 28 is a diagram showing an example of displaying information on equipment that is rarely used by the cooperation side display unit 320. In the example of FIG. 27, the cooperation side display unit 320 shows information on the bicycle B, the seminar room, and the bicycle A as the top three facilities in ascending order of usage time. The display items are the holder group, the article management device name, and the holder No. as in the case of FIG. 24. , Equipment name, usage time, usage rate, number of usages and average usage time.

Next, the operation of the reservation management system 1 will be described with reference to FIGS. 29 to 37.
FIG. 29 is a sequence diagram showing an example of a processing procedure in which the reservation management system 1 receives a reservation for equipment and takes out equipment-related articles.
In the process of FIG. 29, the user performs the equipment reservation operation on the groupware equipment reservation screen on the groupware client device 400 (sequence S111), and the groupware server device 100 registers the reservation information (sequence S112).

Further, the groupware server device 100 transmits reservation information to the cooperation device 300 in response to a request from the cooperation device 300 (sequence S113). The cooperation device 300 stores the reservation information received from the groupware server device 100 in the cooperation side storage unit 360, and monitors the stored reservation information. When the cooperation device 300 detects that the advance notification time of the scheduled use start time in the reservation information has arrived (sequence S114), the cooperation device 300 detects the removal status of the equipment-related articles in the article management device 200 (sequence S115). In the example of FIG. 29, the cooperation device 300 detects that the equipment-related article exists (returned) in the article management device 200.
The advance notification time in the sequence S114 is referred to as a first advance notification time.

The cooperation device 300 detects the removal status of the equipment-related article with reference to the usage status management information described with reference to FIG. For example, every time the equipment-related article is taken out or returned, the article management device 200 notifies the cooperation device 300 of the take-out or return of the equipment-related article in real time. The cooperation device 300 updates the usage status management information in real time in response to the notification from the article management device 200. As a result, the removal status of equipment-related articles can be detected by referring to the usage status management information.

The cooperation device 300 that has detected that there is an equipment-related article transmits a preparation completion mail to all the mobile terminal devices 800 registered as users (sequence S116). The preparation completion email referred to here is an email notifying that the equipment-related items can be taken out. Since any user can take out the equipment-related articles from the article management device 200, the cooperation device 300 sends a preparation completion email to all the users.
The user's mobile terminal device 800 displays the received ready-to-use email (sequence S117). The preparation completion email is sent from before the advance notification time of the scheduled usage start time in the reservation information to the scheduled usage end time, and at the timing when it is detected that the equipment-related article exists in the article management device 200. Will be sent. In other words, the preparation completion email may be notified after the scheduled start time has passed.

Further, the cooperation device 300 instructs the article management device 200 to set the equipment-related articles so that the user can take them out (sequence S118). The article management device 200 is set so that the user can take out the equipment-related articles according to the instruction from the cooperation device 300 (sequence S119). Specifically, the user inputs his / her own user ID into the article management device 200 and swipes the ID card through the card reader to be authenticated. By receiving the certification, the door of the article management device 200 can be opened, and the equipment-related articles of the reserved equipment can be taken out.

When the user takes out the equipment-related article from the article management device 200 (sequence S120), the article management device 200 notifies the cooperation device 300 of the removal of the equipment-related article. As a result, the cooperation device 300 detects the removal of the equipment-related article (sequence S121).
The cooperation device 300 that has detected the removal of the equipment-related articles sends a removal completion notification email to all users (sequence S122). The taken-out notification e-mail referred to here is an e-mail notifying that the equipment-related goods have been taken out.
Alternatively, the cooperation device 300 may send a take-out notification mail to a user other than the take-out person (the person who took out the equipment-related article).
The user's mobile terminal device 800 displays the received fetched notification mail (sequence S123).

FIG. 30 is a sequence diagram showing an example of a processing procedure when the equipment-related articles are not returned when the advance notification time is earlier than the scheduled start time of use.
The sequences S161 to S164 of FIG. 30 are the same as the sequences S111 to S114 of FIG. 29. After the sequence S164, the cooperation device 300 detects the removal status of the equipment-related articles in the article management device 200, similarly to the sequence S115 of FIG. 29 (sequence S165). However, unlike the case of FIG. 29, here, the cooperation device 300 detects that there is no equipment-related article.
The advance notification time in the sequence S164 is referred to as a second time notification time. The second advance notice time may be the same time as the first advance notice time, or may be a different time.

The cooperation device 300 that has detected that there is no equipment-related article transmits the rented mail to all the mobile terminal devices 800 registered as users (sequence S166). The lending e-mail referred to here is an e-mail notifying that the previous equipment user has not returned the equipment-related goods. In this case, even if the user operates the article management device 200, the equipment-related articles cannot be taken out. The user can avoid having to go to the article management device 200 by referring to the rented e-mail. In addition, the user knows that the reserved equipment cannot be used and can take alternative measures such as reserving other equipment.
The user's mobile terminal device 800 displays the received mail (sequence S167).

FIG. 31 is a sequence diagram showing a first example of a processing procedure leading to the groupware server device 100 canceling the equipment reservation. FIG. 31 shows an example in the case of setting to cancel the equipment reservation without prior notice.
The process of FIG. 31 shows the process from the state where the equipment can be used but the equipment-related article is not taken out from the article management device 200, for example, after the sequence S119 of FIG.

In the process of FIG. 31, the cooperation device 300 detects that a predetermined cancellation time has elapsed from the scheduled usage start time (or when the preparation completion email is notified after the scheduled usage start time). Then (Sequence S211), the removal status of the equipment-related articles in the article management device 200 is detected (Sequence S212). In the example of FIG. 31, the cooperation device 300 detects that there is an equipment-related article. Therefore, the user has not yet taken out the equipment-related articles from the article management device 200.

The cooperation device 300, which has detected that the article management device 200 has equipment-related articles, transmits a cancellation notification mail to all the mobile terminal devices 800 registered as users (sequence S213). The cancellation notification email referred to here is an email notifying that the reservation is cancelled.
The user's mobile terminal device 800 displays the received cancellation notification email (sequence S214).

Further, the cooperation device 300 instructs the groupware server device 100 to cancel the reservation (sequence S215).
The groupware server device 100 cancels the reservation according to the instruction from the cooperation device 300 (sequence S216).
Further, the cooperation device 300 instructs the article management device 200 to cancel the setting that allows the user to take out the equipment-related articles (sequence S217).
The article management device 200 releases the setting that allows the user to take out the equipment-related articles according to the instruction from the cooperation device 300 (sequence S218).

FIG. 32 is a sequence diagram showing a second example of the processing procedure leading to the groupware server device 100 canceling the equipment reservation. FIG. 32 shows an example in the case of setting to cancel the equipment reservation after the notice.
The process of FIG. 32 shows the process from a state where the equipment can be used but the equipment-related article is not taken out from the article management device 200, for example, after the sequence S119 of FIG.

In the process of FIG. 32, when the cooperation device 300 detects that the cancellation notice time has elapsed from the scheduled start time of use (sequence S261), the cooperation device 300 detects the removal status of the equipment-related articles in the article management device 200 (sequence S262). The cancellation notice time here is set to a time shorter than the cancellation time.
In the example of FIG. 32, the cooperation device 300 detects that there is an equipment-related article. Therefore, the user has not yet taken out the equipment-related articles from the article management device 200.

The cooperation device 300, which has detected that the article management device 200 has equipment-related articles, transmits a cancellation notice mail to all the mobile terminal devices 800 registered as users (sequence S263). The cancellation notice email referred to here is an email notifying the cancellation of the reservation.
The user's mobile terminal device 800 displays the received cancellation notice mail (sequence S264).
Sequences S265 to S272 are similar to sequences S211 to S218 in FIG.

FIG. 33 is a flowchart showing an example of a processing procedure in which the article management device 200 outputs an alarm for omission of removal of equipment-related articles. When the equipment-related article is taken out, the article management device 200 determines whether or not there is a take-out omission, and outputs an alarm when it is determined that there is an take-out omission. In particular, the article management device 200 determines whether or not all of these plurality of equipment-related articles have been taken out when there are a plurality of equipment-related articles of the equipment reserved for the schedule, and outputs an alarm when it is determined that there is an omission of removal. do. In the following, all equipment-related articles of a certain facility will be referred to as a set. The equipment-related articles included in the set may be one or a plurality.

In the process of FIG. 33, the article management device 200 confirms the removal status of the equipment-related article (step S311). Specifically, the article management device 200 identifies the user by the authentication process of the user who operates the article management device 200 itself. In addition, the article management device 200 receives a notification from the cooperation device 300 of the equipment-related article that permits the specified user to take out the article. The article management device 200 waits for the removal of the equipment-related articles notified from the cooperation device 300 in a ready-to-remove state.

When the door of the article management device 200 itself is closed, the article management device 200 determines whether or not the equipment-related article has been taken out for each of the equipment-related articles notified from the cooperation device 300.
Then, the article management device 200 determines whether or not all the equipment-related articles (set equipment-related articles) notified from the cooperation device 300 have been taken out (step S312). When it is determined that all of them have been taken out (step S312: YES), the process of FIG. 33 ends.

On the other hand, when it is determined that there are equipment-related articles that have not been taken out from the equipment-related articles notified from the cooperation device 300 (step S312: NO), the article management device 200 indicates that there are equipment-related articles that have not been taken out. Is output (step S313). After step S313, the process of FIG. 33 ends.

FIG. 34 is a sequence diagram showing a first example of a procedure for processing the equipment-related article at the time of return by the cooperation device 300. FIG. 34 shows an example in which the equipment-related goods are returned around the scheduled end time of use in the reservation.
In the process of FIG. 34, when the cooperation device 300 detects that the end notice time has arrived before the scheduled end time of use in the reservation (sequence S411), the cooperation device 300 detects the removal status of the equipment-related articles in the article management device 200 (sequence S411). Sequence S412). In the example of FIG. 34, the cooperation device 300 detects that there is no equipment-related article (not returned to the article management device 200).

The cooperation device 300, which has detected that the equipment-related articles have not been returned to the article management device 200, sends an e-mail before the scheduled end time of use to all users (sequence S413). The e-mail before the scheduled end time of use referred to here is an e-mail notifying that the time has come before the end notice time of the scheduled end time of use.
The user's mobile terminal device 800 displays the received mail before the scheduled end time of use (sequence S414).

After that, the cooperation device 300 monitors the return of the equipment-related article (sequence S415). The cooperation device 300 continues monitoring until it detects that the equipment-related article has been returned. Also in the case of the example of FIG. 34, the cooperation device 300 detects that the equipment-related article has been returned and ends the process of the sequence S417.
When a plurality of equipment-related articles are rented out for the equipment to be reserved, the cooperation device 300 monitors until the return of all the plurality of equipment-related articles is detected.

The cooperation device 300 that has detected that the equipment-related articles have been returned sends a return completion notification email to all users (sequence S416). The return completion notification email referred to here is an email notifying that the equipment-related goods have been returned.
Alternatively, the cooperation device 300 may send a return completion notification email to a user other than the returner (the person who returned the equipment-related goods).
The user's mobile terminal device 800 displays the received return completion notification mail (sequence S417).

Further, the cooperation device 300 notifies the groupware server device 100 of the return information (sequence S418). The return information referred to here is information indicating the return of equipment-related goods. For example, the return information includes the returned equipment-related goods, the date and time of the return, and the identification information of the returnee.
The groupware server device 100 records the return information received from the cooperation device 300 (sequence S419).

FIG. 35 is a sequence diagram showing a second example of the procedure for processing the equipment-related article at the time of return by the cooperation device 300. FIG. 35 shows an example when the return of equipment-related articles is delayed.
In the process of FIG. 35, the cooperation device 300 monitors the return of the equipment-related article (sequence S461). In the example of FIG. 35, the equipment-related articles are not returned from the scheduled end time of use to the elapse of the return reminder time.

In this case, the cooperation device 300 transmits a return reminder mail to all users (sequence S462). The return completion notification email referred to here is an email urging the return of equipment-related items.
The user's mobile terminal device 800 displays the received return reminder mail (sequence S463).

Further, the cooperation device 300 notifies the groupware server device 100 that the equipment-related articles have not been returned (sequence S464).
The groupware server device 100 stops accepting reservations for equipment for which equipment-related articles have not been returned in accordance with the notification from the cooperation device 300 (sequence S465). For example, the groupware server device 100 stops accepting reservations for a schedule that takes a scheduled start time within one day after receiving the notification from the cooperation device 300.

In addition, the cooperation device 300 continues to monitor the return of equipment-related articles (sequence S466). As described above, the cooperation device 300 continues monitoring until it detects the return of the equipment-related article. Also in sequence S466, the cooperation device 300 detects the return of the equipment-related article and ends the monitoring.
The cooperation device 300 that has detected that the equipment-related articles have been returned sends a return completion notification email to all users (sequence S467).
The user's mobile terminal device 800 displays the received return completion notification mail (sequence S468).

Further, the cooperation device 300 notifies the groupware server device 100 of the return information (sequence S469).
The groupware server device 100 records the return information received from the cooperation device 300 (sequence S470).
Further, the groupware server device 100 releases the reservation acceptance suspension in sequence S465 (sequence S471).

FIG. 36 is a sequence diagram showing a third example of a procedure for processing the equipment-related article at the time of return by the cooperation device 300. FIG. 35 shows an example in which the equipment-related article is returned before the scheduled end time of use.
In the process of FIG. 36, the cooperation device 300 monitors the return of the equipment-related article (sequence S511). Here, the cooperation device 300 detects the return of the equipment-related article before the scheduled end time of use.

The cooperation device 300 that has detected the return of the equipment-related article sends a return completion notification email to all users (sequence S512). Alternatively, the cooperation device 300 may send a return completion notification mail to a user other than the returner.
The user's mobile terminal device 800 displays the received return completion notification mail (sequence S513).

The groupware server device 100 that has received the return information records the return information (sequence S515).
Further, the groupware server device 100 changes the schedule according to the return information (sequence S516). Specifically, the groupware server device 100 advances the scheduled end time of use in the reservation of the equipment for which the equipment-related goods have been returned to the time when the equipment-related goods have been returned.

Further, the cooperation device 300 confirms (determines) the presence or absence of the next user by referring to the schedule managed by the groupware server device 100 (sequence S517). For example, the cooperation device 300 confirms whether or not there is a schedule within 3 hours from the scheduled end time of use before the advance. In the example of FIG. 36, the cooperation device 300 detects the next user.
The cooperation device 300 that has detected the next user advances the time when the next user who has detected the equipment can take out the equipment-related article (sequence S518).

When the advanced time arrives, the cooperation device 300 sends a take-out notification mail to all users (sequence S519). The take-out notification mail referred to here is a mail notifying that the equipment-related items can be taken out.
The user's mobile terminal device 800 displays the received retrievable notification mail (sequence S520).

FIG. 37 is a flowchart showing an example of a processing procedure in which the article management device 200 outputs an alarm for omission of return of equipment-related articles. When the equipment-related article is returned, the article management device 200 determines whether or not there is a return omission, and outputs an alarm when it is determined that there is a return omission. In particular, when there are a plurality of equipment-related articles, the article management device 200 determines whether or not all of the plurality of equipment-related articles have been returned, and outputs an alarm if it determines that there is an omission in the return.

In the process of FIG. 37, the article management device 200 confirms the return status of the equipment-related article (step S561). Here, the article management device 200 receives an instruction from the cooperation device 300 of the equipment-related articles that can be taken out by the user among the equipment-related articles. The article management device 200 is notified of information on the set equipment-related articles by an instruction from the cooperation device 300.

When the article management device 200 receives the return of the equipment-related article and the door of the article management device 200 itself is closed, the equipment-related article is released for each of the equipment-related articles set with the returned equipment-related article. Determine if it has been returned.
Then, the article management device 200 determines whether or not all the equipment-related articles in the set have been returned (step S562). When it is determined that all the items have been returned (step S562: YES), the process of FIG. 37 ends.
On the other hand, when it is determined that some of the equipment-related articles in the set have not been returned (step S562: NO), the article management device 200 warns that there are equipment-related articles that have not been returned. Is output (step S563). After step S563, the process of FIG. 37 ends.

As described above, the article management device 200 stores equipment-related articles (keys and the like) for using the equipment. The schedule management unit 191 manages the reservation of equipment. When the cooperation unit 380 detects that the equipment-related article exists in the article management device 200 before the predetermined first advance notification time from the scheduled start time of use in the equipment reservation, the equipment-related article can be taken out. Notify the user in the reservation of the equipment to that effect, and instruct the article management device 200 to make the setting so that the user can take out the equipment-related articles.
The cooperation unit 380 detects that the equipment-related article exists in the article management device 200 and notifies the user, so that the user recognizes that the time to start using the equipment is approaching and uses the equipment. You can see that it is available. As a result, it is possible to prevent a situation in which the user forgets to make a reservation and the reserved equipment is not used. Further, it is expected that the convenience of the user will be enhanced in that even if the user tries to take out the equipment-related article from the article management device 200, the facility-related article will not be left unnecessarily.
According to the reservation management system 1, in this respect, it is possible to manage the lending of goods such as keys according to a set schedule, and it is possible to improve the utilization rate of the lending target.

In addition, the cooperation unit 380 notifies the user that the reservation will be canceled if the equipment-related goods are not taken out from the goods management device 200 by the time when the predetermined cancellation time elapses from the scheduled start time of use, and the schedule. Have the management department 191 cancel the reservation.
When the schedule management unit 191 cancels the reservation according to the instruction of the cooperation unit 380, it becomes possible to newly register the reservation for the time zone in which the reservation is canceled and use the facility.
According to the reservation management system 1, in this respect, it is possible to manage the lending of goods such as keys according to a set schedule, and it is possible to improve the utilization rate of the lending target.

In addition, if the equipment-related goods are not taken out from the goods management device 200 by the time when the predetermined cancellation notice time shorter than the cancellation time elapses from the scheduled start time of use, the cooperation unit 380 cancels the reservation to the user. Notify the notice.
As a result, it is possible to reduce the possibility that the user will be disadvantaged by unexpectedly canceling the reservation. The user who has received the notice of cancellation notice of the reservation can take measures such as taking out the equipment-related goods before the reservation is canceled or registering a new reservation.

In addition, if the scheduled usage start time is updated within the reserved time before the scheduled cancellation time elapses from the scheduled usage start time, the cooperation unit 380 cancels the processing based on the scheduled usage start time before the update. Process based on the scheduled start time after the update.
As a result, the user can avoid canceling the reservation by moving the scheduled start time forward.

In addition, the cooperation unit 380 indicates that if the equipment-related goods have not been returned to the goods management device 200 before the predetermined second advance notification time from the scheduled start time of use, the user has not returned the equipment-related goods. Notify to.
If the equipment-related goods are not returned, even if the user goes to the goods management device 200, the equipment-related goods cannot be taken out, which is a waste. On the other hand, the cooperation unit 380 notifies the user that the equipment-related articles have not been returned, so that the user can avoid the waste of going to the article management device 200. In addition, the user can take measures such as reserving other equipment as a countermeasure against the inability to use the reserved equipment.

Further, the user identification unit (combination of the card reader 33, the article management side control unit 211, and the article management side storage unit 212) of the article management device 200 identifies the taker when the equipment-related article is taken out. When there are a plurality of users in the reservation and the equipment-related articles are taken out from the article management device 200, the cooperation unit 380 is assigned to at least a person other than the taker specified by the article management device 200 among the plurality of users. , Notify that equipment related items have been taken out.
As a result, the user can grasp that the equipment-related articles have already been taken out. By knowing that the equipment-related articles have already been taken out, the user can reduce the possibility of going to the article management device 200 to take out the equipment-related articles by himself / herself and being wasted.

Further, the article management device 200 stores a plurality of the equipment-related articles in one facility, and outputs an alarm when only a part of the plurality of facility-related articles is taken out.
This makes it possible to reduce the possibility of omission of removal of equipment-related articles.

In addition, the cooperation unit 380 notifies the user that the scheduled end time of use is approaching before the predetermined end notice time from the scheduled end time of use in the reservation.
The user can refer to this e-mail and act appropriately. For example, when the equipment is a conference room and the user is holding a conference, the user who has referred to the message that the scheduled end time of use is approaching can accelerate the progress so that the conference is terminated earlier. In addition, if the equipment is a company car and is caught in a traffic jam, the user determines whether or not he / she can return to work by the scheduled end time of use, and if he / she determines that he / she cannot return to work by the scheduled end time of use, he / she will be delayed. You can contact the company to that effect.

If the schedule management unit 191 receives a request for extension of the reservation and there is no reservation for the requested extension period, the schedule management unit 191 extends the reservation according to the request for extension.
As a result, the user can continue to use the equipment. According to the reservation management system 1, the equipment can be operated flexibly in this respect.

In addition, the cooperation unit 380 notifies the user of the reminder for return and manages the schedule when the equipment-related goods are not returned to the article management device 200 after the lapse of the predetermined return reminder time from the scheduled end time of use in the reservation. Department 191 suspends the registration of new reservations for equipment.
It is expected that the equipment-related goods will be returned when the cooperation unit 380 urges the user to return the equipment-related goods. Further, by suspending the registration of the new reservation of the equipment by the schedule management unit 191, it is possible to avoid the situation where the reservation of the equipment is newly registered but the equipment-related goods are not made and cannot be used. The user can take countermeasures such as making a reservation for other equipment in place of the equipment.

Further, the user identification unit (combination of the card reader 33, the article management side control unit 211, and the article management side storage unit 212) of the article management device 200 identifies the taker when the equipment-related article is taken out. When there are a plurality of users in the reservation and the equipment-related goods are returned to the goods management device 200, the cooperation unit 380 is set to at least a person other than the returner specified by the goods management device 200 among the plurality of users. , Notify that the equipment-related items have been returned.
As a result, the user can grasp that the equipment-related goods have been returned, and there is no need to follow up on the return of the equipment-related goods thereafter. In this respect, the burden on the user can be reduced.

Further, the article management device 200 outputs an alarm when a plurality of equipment-related articles are taken out for one facility and only a part of the plurality of equipment-related articles is returned.
This makes it possible to reduce the possibility of omission of return of equipment-related articles.

In addition, the cooperation unit 380 returns the equipment-related articles of a certain facility to the article management device 200 before the scheduled end time of use, and within the predetermined advance target time after the scheduled end time of use. If the next reservation for the equipment is registered, the user in the next reservation is notified that the equipment can be used in advance.
Here, the next user may have reserved the equipment at a time zone later than the desired time zone because the reservation has already been registered. In this case, the next user who has been notified that the equipment can be advanced and used can advance and use the equipment at a more suitable time zone.

In addition, the cooperation unit 380 advances the scheduled start time of use in the next reservation. As a result, the next user can advance the equipment to a more suitable time zone without having to perform the procedure for advancing the time zone.

In addition, the cooperation unit 380 causes the schedule management unit 191 to stop the new registration of the reservation of the equipment before the next reservation by a person other than the user in the next reservation.
As a result, when the next user tries to advance the scheduled start time of the equipment, it is possible to avoid a situation in which another new reservation has already been registered and the advance cannot be performed.

In addition, the cooperation unit 380 causes the article management device 200 to allow the user in the next reservation to take out the equipment-related articles related to the equipment before the scheduled start time of use in the next reservation.
As a result, the next user can advance the equipment to a more suitable time zone without having to perform the procedure for advancing the time zone. Further, since the reservation itself is not changed, the cooperation unit 380 does not need to perform a process for avoiding the cancellation of the reservation against the intention of the user, and in this respect, the load on the cooperation unit 380 is light. I'm done.

Here, when the schedule management unit 191 automatically advances the scheduled start time of use, if the time when the reservation is automatically canceled is also advanced accordingly, it may be disadvantageous to the user. In this case, it is necessary for the cooperation unit 380 (or the schedule management unit 191) to perform processing such as leaving the reservation cancellation time as it is so as not to cause a disadvantage to the user.
On the other hand, in the above case, since the reservation itself is not changed, the cooperation unit 380 does not need to perform a process for avoiding the cancellation of the reservation against the intention of the user.

Further, the cooperation unit 380 generates usage history information including information on the date and time when the equipment was actually used, based on the history of taking out the equipment-related goods from the goods management device 200 and the history of returning the equipment.
Here, it is considered that the history of taking out and returning the equipment-related goods from the goods management device 200 more reflects the usage record of the equipment than the schedule shown in the reservation information. In this respect, the cooperation unit 380 can generate more accurate usage record information.

In addition, the cooperation unit 380 generates statistical information on the usage history of the equipment.
The cooperation unit 380 can generate more accurate statistical information by generating statistical information based on the above-mentioned usage record information.

A program for realizing all or part of the functions of the processing performed by the cooperation device 300 is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into the computer system and executed. Therefore, each part may be processed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices.
Further, the "computer system" includes a homepage providing environment (or a display environment) if a WWW system is used.
Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Further, the above-mentioned program may be a program for realizing a part of the above-mentioned functions, and may be a program for realizing the above-mentioned functions in combination with a program already recorded in the computer system.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like within a range not deviating from the gist of the present invention are also included.
For example, the following modification can be considered.
(Modification example 1)
The article management device 200 is a key only when it can be confirmed that the person has a valid license when the key of the company car, the key of the storage of chemicals, dangerous goods, etc. can be taken out. May be made removable. For example, the article management device 200 reads data from the IC chip of the driver's license with the card reader 33 before making it possible to take out the key of the company car, and is valid (within the valid period, administrative disposition, etc.). Control to allow key retrieval when it is determined that the key has not been suspended or revoked. Whether or not this confirmation is made is indicated by the holder No. in the article management side storage unit 212 of the article management device 200. It may be stored in advance as setting information for each setting, or it may be performed in response to an instruction from the cooperation device 300.
(Modification 2)
Further, in the above embodiment, a reservation is made when taking out the equipment-related article for using a certain facility from the article management device 200, but the equipment corresponding to the facility-related article is not reserved. The equipment-related articles may be taken out from the article management device 200 without a reservation procedure only for a short period of use (for example, 10 minutes or 30 minutes). In this case, the article management device 200 has a holder No. 2 related to the equipment-related article to be taken out by the user. When the designation of is received, the holder No. Inquire whether or not there is a reservation for equipment that can be used for a short period of time for equipment related to the equipment related items. The cooperation device 300 confirms the reservation information, and if there is no reservation for the equipment, sends a notification to the article management device 200 that permits the use for a short time. When the article management device 200 receives this permission notice, the article management device 200 receives the designated holder No. Make it possible to take out equipment-related items corresponding to. Also for this short-time use, the cooperation device 300 can generate equipment usage history information based on the take-out history and the return history of the equipment-related articles from the article management device 200, as in the above embodiment. be. Further, when the cooperation device 300 transmits the permission notification for short-time use to the article management device 200, the cooperation device 300 may also notify the groupware server device 100 to that effect. As a result, in the groupware server device 100, even short-time use can be managed by schedule management, so that it is possible to manage the equipment usage reservations without duplication.

Some or all of the above embodiments may also be described, but not limited to:

(Appendix 1)
An article management device that stores equipment-related articles for using the equipment,
The schedule management department that manages reservations for the equipment,
When it is detected that the equipment-related article exists in the article management device before the predetermined first advance notification time from the scheduled start time of use in the reservation of the equipment, the fact that the equipment-related article can be taken out. A cooperation unit that notifies the user in the reservation of the equipment and instructs the article management device to make the setting so that the user can take out the equipment-related article.
Reservation management system equipped with.

(Appendix 2)
The cooperation unit notifies the user that the reservation will be canceled if the equipment-related article is not taken out from the article management device by the time when the predetermined cancellation time elapses from the scheduled start time of use. , The reservation management system according to Appendix 1, which causes the schedule management unit to cancel the reservation.

(Appendix 3)
If the equipment-related article has not been returned to the article management device before the predetermined second advance notification time from the scheduled start time of use, the cooperation unit uses the fact that the equipment-related article has not been returned. Notify the person,
The reservation management system described in Appendix 1.

(Appendix 4)
The article management device stores a plurality of the equipment-related articles in one of the facilities, and outputs an alarm when only a part of the plurality of equipment-related articles is taken out.
The reservation management system according to any one of Appendix 1 to 3.

(Appendix 5)
The cooperation unit notifies the user that the scheduled end time of use is approaching before the predetermined end notice time from the scheduled end time of use in the reservation.
The reservation management system according to any one of Appendix 1 to 4.

(Appendix 6)
If the equipment-related article has not been returned to the article management device after a predetermined return reminder time has elapsed from the scheduled end time of use in the reservation, the cooperation unit notifies the user of the return reminder and the schedule. Stop the management department from registering new reservations for the equipment.
The reservation management system according to any one of Appendix 1 to 5.

(Appendix 7)
The article management device outputs an alarm when a plurality of the equipment-related articles are taken out from one of the facilities and only a part of the plurality of equipment-related articles is returned.
The reservation management system according to any one of Appendix 1 to 6.

(Appendix 8)
Equipment-related articles of a certain facility are returned to the article management device before the scheduled end of use time, and the next reservation of the facility is registered within a predetermined advance target time after the scheduled end of use time. If so, the cooperation unit notifies the user in the next reservation that the equipment can be used in advance.
The reservation management system according to any one of Appendix 1 to 7.

(Appendix 9)
The cooperation unit generates usage history information including information on the date and time when the equipment was actually used, based on the removal history and the return history of the equipment-related goods from the goods management device.
The reservation management system according to any one of Appendix 1 to 6.

(Appendix 10)
The equipment-related article can be taken out when it is detected that the equipment-related article for using the facility exists in the article management device before the predetermined first advance notification time from the scheduled start time of use in the equipment reservation. A reservation management method including notifying a user in a reservation of equipment to that effect, and instructing the article management device to make the setting so that the user can take out the equipment-related article.

(Appendix 11)
An article management device that stores equipment-related articles for using the equipment,
The schedule management department that manages reservations for the equipment,
To a computer that works in cooperation with
When it is detected that the equipment-related article exists in the article management device before the predetermined first advance notification time from the scheduled start time of use in the reservation of the equipment, the fact that the equipment-related article can be taken out. A program for notifying a user in a reservation of equipment and instructing the article management device to make the setting so that the user can take out the equipment-related article.

1 Reservation management system 100 Groupware server device 110 Groupware side communication unit 180 Groupware side storage unit 190 Groupware side control unit 191 Schedule management unit 200 Goods management device 300 Cooperation device 310 Cooperation side communication unit 320 Cooperation side display unit 330 Cooperation Side operation unit 360 Cooperation side storage unit 370 Cooperation side control unit 380 Cooperation unit 381 Advance notification processing unit 382 Advance processing unit 383 Extraction notification processing unit 384 Cancellation notice processing unit 385 Cancellation processing unit 386 Return notification processing unit 387 Return delay processing unit 391 History information generator 392 Statistical information generator 400 Groupware client device 500 Internal network 600 Gateway device 700 External network 800 Mobile terminal device

Claims (2)

An article management device that stores equipment-related articles for using the equipment,
The schedule management department that manages reservations for the equipment,
It is provided with a cooperation unit that instructs the article management device to set the equipment-related articles so that the user of the reservation can take out the equipment-related articles based on the reservation of the equipment.
When the article management device is instructed by a user without a reservation to take out the equipment-related article for a short time within a predetermined time, the cooperation unit can use the equipment related to the facility-related article for a short time. A reservation management system characterized in that when an inquiry is made as to whether or not there is a reservation and a notification is received from the cooperation unit that permits short-term use, the equipment-related items can be taken out. When the cooperation unit transmits a notification permitting the article management device to be used for a short time, the cooperation unit notifies the schedule management unit that the equipment related to the equipment-related article is permitted to be used for a short time. The reservation management system according to claim 1.

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