JP2021022103A - Medium processing apparatus and automated teller machine - Google Patents

Abstract

To make it possible to prevent an inserted number of sheets of media being more than a returnable number of sheets of media when the media are reinserted.SOLUTION: A medium processing apparatus is provided with: a deposit/withdrawal port into which a medium is inserted; a member provided so as to be movable in the deposit/withdrawal port; a temporary holding unit for temporarily accumulating the medium; and a control unit for conducting control to move the member that adjusts an insertion space of the deposit/withdrawal port, so that the total of the number of sheets of the media accumulated in the temporary holding unit at the reinsertion time of the medium in a deposit transaction and the number of sheets of the media reinserted from the deposit/withdrawal port is made smaller than the maximum number of accumulated sheets of the deposit/withdrawal port.SELECTED DRAWING: Figure 5

Description

The present invention relates to a media processing device and an automated teller machine.

Recently, automated teller machines (ATMs) of financial institutions are installed in various places such as banks, train stations, and convenience stores. Customers can perform transactions such as deposits, withdrawals, and balance inquiries by performing various operations on the display screen displayed on the display unit of the automated teller machine.

Further, in a general ATM, when depositing a customer's banknote, the banknote is taken in and received from the deposit / withdrawal port (also referred to as the customer service section) provided on the front of the device, the denomination is identified, counted, and temporarily held. After accumulating in the department, the banknotes are stored and managed in the banknote storage in the device after the customer confirms the deposit amount.

Regarding the configuration of the deposit / withdrawal port of the automated teller machine, for example, in Patent Document 1 below, a take-in mechanism for taking in the inserted banknotes into the machine body is provided in the deposit / withdrawal port, and the take-in mechanism is provided in front of the take-in mechanism. On the other hand, it is disclosed that a bill press that moves in close proximity to and away from each other (that is, moves in the front-rear direction) is provided. The bill press has a function of moving to the taking-in mechanism side when the bills are taken in and pressing the bills inserted into the deposit / withdrawal port against the taking-in mechanism side.

Japanese Unexamined Patent Publication No. 2016-224996

Here, Patent Document 1 describes that if a failure in taking in banknotes occurs during the taking in of banknotes, the taking in is stopped and the banknotes in the deposit / withdrawal port are taken out and reinserted. Further, at this time, it is described that the bill press is moved to the position farthest from the taking-in mechanism (first separation position) (that is, the same position as at the time of the first loading).

Re-insertion of banknotes is not limited to the occurrence of poor import as described in Patent Document 1, but is added when re-inserting rejected banknotes that are judged to be abnormal in discrimination and discharged, or for banknotes that have been deposited once. It is also assumed that additional deposits will be made to deposit banknotes.

On the other hand, the automated teller machine transports all the media on the transport path and the media accumulated in the temporary holding section to the deposit / withdrawal port and returns them to the customer when a failure occurs when taking in media such as banknotes. It has an automatic recovery function. However, if an amount of media that exceeds the capacity of the deposit / withdrawal port is taken into the device due to the reinsertion of the medium, all the media cannot be returned to the deposit / withdrawal port, and automatic recovery becomes difficult. There's a problem.

Therefore, the present invention has been made in view of the above problems, and an object of the present invention is to be new and improved so that when the medium is re-loaded, it is possible to prevent the number of returned media from being charged. Is to provide the equipment.

In order to solve the above problems, according to a certain viewpoint of the present invention, the medium is temporarily integrated with the deposit / withdrawal port into which the medium is inserted, the member provided so as to be movable in the deposit / withdrawal port, and the medium. At the time of re-insertion of the temporary holding unit and the medium in the deposit transaction, the total number of the media accumulated in the temporary holding unit and the number of the media re-inserted from the deposit / withdrawal port is the front. A medium processing device is provided that includes a control unit that controls the movement of the member that adjusts the insertion space of the deposit / withdrawal port so that the number of input / withdrawal ports is less than the maximum number of accumulated sheets.

Further, when a failure occurs during the deposit processing of the medium inserted into the deposit / withdrawal port, the control unit uses the medium accumulated in the temporary holding unit and the medium being conveyed to deposit / withdraw. It may be controlled to carry it to the mouth and return it.

Further, the control unit may make adjustments to narrow the charging space by determining the position of the member and controlling the member to move to the determined position at the time of refilling the medium. Good.

Further, the control unit may determine the position of the member according to the range of the number of media already accumulated in the temporary holding unit.

Further, the control unit acquires the adjustment amount of the input space, which is associated with the range of the number of media already accumulated in the temporary holding unit, prepared in advance from the storage unit, and the adjustment amount. The member may be controlled according to the above.

Further, the member is a pressing member that faces the support member that supports the medium that is inserted into the deposit / withdrawal port in an upright state and presses the medium toward the support member side, and the insertion space is the input space. It may be a space between the support member and the pressing member.

Further, the control unit may determine the position of the member at the time of re-loading, further considering the accumulated remaining capacity of the temporary holding unit.

Further, in order to solve the above-mentioned problems, according to another viewpoint of the present invention, a deposit / withdrawal port into which a medium is inserted, a member provided so as to be movable in the deposit / withdrawal port, and a member inserted from the deposit / withdrawal port. A discrimination unit that discriminates the cash received, a temporary holding unit that temporarily stores the medium, a medium storage that stores the medium, and a temporary holding unit that collects the medium when the medium is reinserted in a deposit transaction. The insertion space of the deposit / withdrawal port is set so that the total of the number of the media being inserted and the number of the media re-inserted from the deposit / withdrawal port is less than the maximum number of accumulated sheets of the deposit / withdrawal port. An automatic trading device is provided that includes a control unit that controls the movement of the member to be adjusted.

As described above, according to the present invention, when the medium is re-loaded, it is possible to prevent the number of returned media from being charged.

It is a figure which shows the appearance example of the automatic teller machine by embodiment of this invention. It is a block diagram which showed the detailed structure of the automatic teller machine by this Embodiment. It is a figure which shows an example of the internal structure of the banknote deposit / withdrawal part provided in the automatic teller machine according to this embodiment. It is a side view of the banknote customer service part by this embodiment. It is a flowchart which shows an example of the flow of operation processing at the time of a deposit transaction by this Embodiment. It is a figure explaining the adjustment of the input space in the banknote customer service part at the time of the deposit transaction by this embodiment.

Preferred embodiments of the present invention will be described in detail below with reference to the accompanying drawings. In the present specification and the drawings, components having substantially the same functional configuration are designated by the same reference numerals, so that duplicate description will be omitted.

<1. Configuration example of automated teller machine>
An embodiment of the present invention mainly relates to a customer service unit (deposit / withdrawal port) of banknotes (medium) of an automated teller machine. Hereinafter, the configuration of the customer service unit according to the embodiment of the present invention will be described in detail after the configuration of the automated teller machine is schematically described.

(1-1. Example of appearance of automated teller machine)
FIG. 1 is an explanatory diagram showing a configuration of an automated teller machine 1 according to an embodiment of the present invention. The automated teller machine 1 is a customer-operated terminal that executes a money transaction based on an operation by a customer of a financial institution. The automated teller machine 1 is installed in various facilities such as financial institution stores, convenience stores, station premises, hotels, hospitals, amusement parks, restaurants, and office buildings.

Such an automated teller machine 1 has, for example, as shown in FIG. 1, a passbook handling unit 11, a card handling unit 12, a coin customer service unit 13, a bill customer service unit 14, and a customer operation display unit 15 on the front surface of the device. , A bill deposit / withdrawal unit 16 and a coin deposit / withdrawal unit 17 are provided inside the device.

The customer operation display unit 15 includes a function as a display unit for displaying an operation guidance screen by the customer and an input unit for the customer to perform operation input. The function as a display unit is realized by, for example, a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD) device, and an OLED (Organic Light Emitting Diode) device. Further, the function as an input unit is realized by, for example, a touch panel. Although FIG. 1 shows an example in which the functions of the display unit and the input unit are integrally configured in the automated teller machine 1, the functions of the display unit and the input unit may be configured separately.

The passbook handling unit 11 identifies the passbook inserted from the passbook insertion / discharge port and records (books) transaction results and the like in the passbook. The card handling unit 12 has a function of reading identification information and customer information of a card (for example, a cash card or a credit card) inserted from a card insertion / ejection port, and prints transaction results such as deposit transactions and withdrawal transactions on a statement slip. Has the function of The statement slip can be ejected from the statement slip outlet together with the card ejection.

The coin customer service unit 13 is a deposit / withdrawal port for depositing coins by the customer and withdrawing the coins by the customer. The coins inserted into the coin customer service unit 13 are stored in the coin deposit / withdrawal unit 17 provided inside the automatic teller machine 1 after the denominations are identified and counted by the identification unit (not shown) inside the device. And stored.

The banknote customer service unit 14 is a deposit / withdrawal port for depositing banknotes by the customer and withdrawing the banknotes by the customer. The banknotes inserted into the banknote customer service section 14 are stored and stored in the banknote deposit / withdrawal section 16 after the denominations are discriminated and counted by the discrimination section 2 (see FIG. 3) inside the device.

In the configuration example described above, the automated teller machine 1 that handles both coins and banknotes has been shown, but the present embodiment is not limited to this, and the automated teller machine 1 that handles only banknotes may be used. Further, although ATM is used as an example of the automatic teller machine 1, the present embodiment is not limited to this.

(1-2. Detailed configuration example of automated teller machine 1)
Subsequently, a detailed configuration example of the automated teller machine 1 will be described with reference to FIG. FIG. 2 is a block diagram showing a detailed configuration of the automated teller machine 1 according to the present embodiment.

As shown in FIG. 2, the automatic teller machine 1 includes a control unit 10, a passbook handling unit 11, a card handling unit 12, a coin customer service unit 13, a banknote customer service unit 14, a customer operation display unit 15, a banknote deposit / withdrawal unit 16, and coins. It has a deposit / withdrawal unit 17, a communication unit 18, and a storage unit 19.

The control unit 10 is configured around, for example, a CPU (Central Processing Unit) and the like, and controls each functional unit of the automatic teller machine 1 to execute various transactions. Specifically, the control unit 10 may perform a deposit processing of cash deposited from the customer service unit (coin customer service unit 13, banknote customer service unit 14) and a withdrawal process of withdrawing cash to the customer service unit. Further, the control unit 10 reads customer information from the passbook handling unit 11 and the card handling unit 12, for example, in order to execute a transaction performed by the automatic teller machine 1, and a host computer (not shown) via a specialized network (not shown). ) To receive the customer's account information. In addition, the control unit 10 transmits information on the amount of cash deposited by the customer and the amount of cash paid to the customer to the host computer in association with the customer information. Further, the control unit 10 according to the present embodiment also functions as a position determination unit 101 and an adjustment unit 102. The position-fixing unit 101 determines the arrangement (delivery position) of the bill press 22 and the pool guide 23 at the time of inserting, re-inserting, returning, and the like. The details of the arrangement determination method (that is, the method of acquiring the delivery position of the building press 22 and the pool guide 23) will be described later, but for example, the position determination unit 101 may calculate according to a predetermined condition, or the storage unit 19 may calculate. It may be acquired from data (table, etc.) stored in advance. The adjusting unit 102 controls to move the building press 22 and the pool guide 23 to the position determined by the position determining unit 101, and adjusts the charging space. The adjusting unit 102 may adjust the charging space by moving only the building press 22, or may adjust the charging space by moving the building press 22 and the pool guide 23.

The passbook handling unit 11, the card handling unit 12, the coin customer service unit 13, the banknote customer service unit 14, the customer operation display unit 15, the banknote deposit / withdrawal unit 16, and the coin deposit / withdrawal unit 17 are as described above with reference to FIG. Is. The internal configuration of the banknote deposit / withdrawal unit 16 and the configuration of the banknote customer service unit 14 will be described later.

The communication unit 18 transmits, for example, the transaction content of the automated teller machine 1 to the host computer of the financial institution via a dedicated network.

The storage unit 19 is realized from a ROM (Read Only Memory), a RAM (Random Access Memory), or the like, and is realized by a control program for controlling the operation of the automatic teller machine 1, input data at the time of trading of the automatic teller machine 1, and display. Store screen etc.

(1-3. Internal configuration of banknote deposit / withdrawal section 16)
FIG. 3 is a diagram showing an example of the internal configuration of the banknote deposit / withdrawal unit 16 included in the automated teller machine 1. As shown in FIG. 3, the banknote deposit / withdrawal unit 16 includes a banknote customer service unit 14, a discrimination unit 2, a temporary holding unit 3, a banknote cassette (banknote storage) 4a to 4d, a reject cassette 5, and a transport path 6a to 6m. Has.

The banknote customer service unit 14 separates the banknotes deposited by the customer at the time of the deposit transaction and collects the banknotes to be withdrawn to the customer at the time of the withdrawal transaction. The bill customer service unit 14 is provided with an opening / closing shutter, and the shutter is appropriately opened / closed when the banknote customer service unit 14 is inserted or received. The present embodiment mainly relates to the banknote customer service unit 14.

The discrimination unit 2 discriminates the banknotes deposited by the customer or the banknotes withdrawn to the customer. Specifically, the discrimination unit 2 discriminates the denomination, authenticity, positive loss, running state, and the like of the banknotes transported through the transport path 6. The temporary holding unit 3 temporarily collects banknotes separated by the banknote customer service unit 14 at the time of deposit transaction and identified as normal by the identification unit 2.

The bill cassettes 4a to 4d are bill collecting units that collect bills deposited by customers, bills for withdrawal, bills separated from other bill cassettes 4, and the like. The banknote cassettes 4a-4d may include a plurality of banknote cassettes for the same denomination. The reject cassette 5 is said to be a deposit bill that is not stored in the bill cassette 4 by the discrimination unit 2 at the time of deposit processing, or is not withdrawn by the discrimination unit 2 among the bills drawn out from the bill cassette 4 at the time of withdrawal processing. Store banknotes.

The transport paths 6a to 6m are configured to transport bills. In each of the transport paths 6a to 6m, the banknotes can be transported to the target transport destination by rotating a DC servomotor, a pulse motor, or the like.

The arrangement of each configuration shown in FIG. 3 is an example, and the present embodiment is not limited to this.

(1-4. Configuration of banknote customer service section 14)
Subsequently, with reference to FIG. 4, the configuration of the banknote customer service unit 14 according to the embodiment of the present invention will be specifically described. FIG. 4 is a side view of the banknote customer service unit 14 according to the present embodiment.

As shown in FIG. 4, the banknote customer service unit 14 (media processing device) is driven by a drive source such as a motor (not shown) to open and close, and the shutter 21 selectively closes or opens the banknote. It is formed from a box (including side plates forming the four sides and a bottom forming the bottom). Further, the banknote customer service unit 14 is tilted toward the customer who operates from the front side of the device.

Inside the bill customer service unit 14, a pool guide 23, which is an example of a support member that supports a bill (medium) 25 inserted in a standing position while standing, and a bill 25 facing the pool guide 23 stand up. A bill press 22 which is an example of a pressing member that presses against the supporting member side in the standing position is provided. A bill collection / insertion space is formed between the bill press 22 and the pool guide 23. The banknote accumulation / insertion space (also simply referred to as a banknote space) is a space for accumulating banknotes 25 to be inserted by the customer at the time of deposit and to be withdrawn to the customer at the time of withdrawal.

The bill press 22 and the pool guide 23 can be independently moved in the front-rear direction as shown by arrows M1 and M2 in the figure by a drive source such as a motor (not shown). The building press 22 and the pool guide 23 move to preset separation positions to transport the deposited banknotes to the transport path 6a at the time of deposit, and collect the withdrawal banknotes transported from the transport path 6e at the time of withdrawal. Move to the preset accumulation position of. A delivery position for delivering bills to and from the customer is set between the accumulation position and the separation position. The figure shown in FIG. 4 shows a state in which the bill press 22 and the pool guide 23 are arranged at the delivery positions (pool guide position P1a and bill press position P1b), respectively. The delivery positions of the building press 22 and the pool guide 23 are set in advance. For example, the delivery position (hereinafter, also referred to as “insertion position”) in the deposit transaction can be set according to the maximum amount of banknotes that can be inserted. The bill press 22 and the pool guide 23 are each provided with a function of being locked by, for example, excitation of a motor, at a delivery position when the shutter 21 is open.

Further, a sensor (not shown) for determining the positions of the building press 22 and the pool guide 23 is provided inside the bill customer service unit 14, and the adjusting unit 102 determines the building press 22 and the pool guide 23. It is possible to place it in a position. Further, a sensor (not shown) for determining the state of the bill 25 is provided inside the bill customer service unit 14.

(Arrangement of issues)
Here, the banknote deposit function has not only a one-time deposit but also a re-deposit function. The re-payment function indicates that banknotes are deposited a plurality of times in succession. For example, it is assumed that an additional deposit is made to deposit an additional bill to the bill once deposited, or a reject bill that is determined to be abnormal in the discrimination of the deposited bill and is discharged to the bill customer service unit 14 is reinserted.

Hereinafter, the flow of additional deposit in the automated teller machine 1 will be described as an example.
(A) When the deposit transaction is started, the automatic teller machine 1 opens the shutter 21 of the bill customer service unit 14, and the customer inserts the bill into the insertion space. At this time, the bill press 22 and the pool guide 23 are locked at the delivery positions (pool guide position P1a, bill press position P1b), respectively, by, for example, excitation of a motor.
(B) When the insertion of banknotes is completed, the automatic teller machine 1 closes the shutter 21, unlocks the bill press 22 and the pool guide 23, and performs a pre-separation preparation operation. The pre-separation preparatory operation is an operation in which the bill press 22 and the pool guide 23 move to the separation positions in order to move the inserted banknote bundle to the separation side. Specifically, the automated teller machine 1 controls the building press 22 to move to the pool guide 23 side and press the bill 25.
(C) Subsequently, the automated teller machine 1 moves the building press 22 and the pool guide 23 to positions where the bill 25 can be separated from the transport path 6a.
(D) The banknotes (separated banknotes) transported in the transport path 6a are discriminated by the discrimination unit 2, and if it is determined to be normal, they are transported to the temporary holding unit 3 and accumulated. On the other hand, the banknotes determined to be abnormal by the discrimination unit 2 are transported to the banknote customer service unit 14 as rejected banknotes and returned to the customer.
(E) When the discrimination process is completed, the automated teller machine 1 displays the deposit amount on the customer operation display unit 15 and confirms whether or not the payment has been re-input. When the customer reinserts the rejected banknotes or makes an additional deposit, the customer selects, for example, a button with reinsertion displayed on the customer operation display unit 15.
(F) When there is reinsertion, the automatic teller machine 1 opens the shutter 21 and performs the processes shown in (a) to (d) above again.
(G) Then, the automated teller machine 1 displays the deposit amount (the total amount of the additional input) on the customer operation display unit 15. The customer confirms the deposit amount and presses the confirmation button displayed on the customer operation display unit 15. When the confirmation button is pressed, the automatic teller machine 1 transports the banknotes accumulated in the temporary holding unit 3 to the banknote cassettes (banknote storage) 4a to 4d, stores them by denomination, and completes the deposit transaction. To do.

The confirmation of the presence or absence of reinsertion shown in (e) above is carried out until the number of sheets that can be accepted by the automatic teller machine 1 (for example, the maximum number of sheets of the temporary holding unit 3) is reached by selecting no reinsertion. ..

On the other hand, as described above, in the automatic teller machine, when a failure occurs at the time of taking in media such as banknotes (at the time of deposit processing), all the media on the transport path and the media accumulated in the temporary holding portion are used. There is a device that has an automatic recovery function that transports it to the deposit / withdrawal port and returns it to the customer.

However, if an amount of media that exceeds the capacity of the deposit / withdrawal port is taken into the device due to the reinsertion of the medium, all the media cannot be returned to the deposit / withdrawal port, and automatic recovery becomes difficult. There's a problem. For example, when the maximum accumulation capacity of the banknote customer service unit 14 is 400 and the maximum accumulation capacity of the temporary hold unit 3 is 200, 199 banknotes are accumulated in the temporary hold unit 3 by the first deposit, and further, the banknote customer service unit 3 is accumulated. It is assumed that 300 sheets are additionally deposited from the 14th section. At this time, in the case of automatic recovery due to a failure, 499 banknotes including 199 banknotes already accumulated in the temporary holding unit 3 must be transported to the banknote customer service unit 14 and returned. If the maximum accumulated capacity of the banknote customer service unit 14 is 400, it cannot be returned, so that it cannot be automatically restored, which is an obstacle. When returning banknotes at the time of automatic restoration, it is preferable to return all the deposited banknotes at once in order to prevent the customer from forgetting to take them. As described above, when the banknotes to be returned when a failure occurs exceeds the maximum accumulated capacity of the banknote customer service unit 14, there is a problem that automatic recovery cannot be performed, which causes a failure and the device is stopped.

The capacity of the insertion space of the banknote customer service unit 14 is usually the same for both the first insertion and the re-insertion. For example, the building has a maximum insertion capacity of 200 bills. The delivery position of the press 22 and the pool guide 23 may be set. However, it is possible that more than 200 banknotes are forcibly packed in the insertion space assuming the insertion of 200 banknotes. For example, in consideration of the ease of inserting bills by the customer, the width of the insertion space may be set so as to provide a space with a margin on the assumption that 200 bills will be inserted. .. Further, although the building press 22 and the pool guide 23 are fixed by the excitation of the motor or the like, they may be expanded by the customer's hand or the like. Therefore, for example, even if the insertion space is assumed to be 200 sheets, there is a possibility that 300 sheets will be inserted at the time of re-insertion as in the above example.

Therefore, in the present embodiment, by limiting the amount of banknotes to be inserted at the time of re-insertion, it is possible to prevent the number of banknotes to be inserted more than the number that can be returned, thereby enabling automatic recovery in the event of a failure, reducing the pause of the device, and operating. Realize to improve the rate. Specifically, the limit on the amount of banknotes to be inserted at the time of inserting banknotes is realized by adjusting the insertion space according to the number of banknotes already accumulated in the temporary holding section and the maximum number of banknotes accumulated in the deposit / withdrawal port. obtain.

Hereinafter, the operation processing at the time of deposit transaction according to the present embodiment will be described.

<2. Operation processing>
FIG. 5 is a flowchart showing an example of the flow of operation processing at the time of deposit transaction according to the present embodiment.

As shown in FIG. 5, first, the control unit 10 of the automatic teller machine 1 controls to open the shutter 21 when the deposit transaction is started (step S103) (step S106). At this time, the adjusting unit 102 of the automated teller machine 1 moves the building press 22 and the pool guide 23 to the charging positions (pool guide position P1a, building press position P1b), respectively. Since this is the first insertion, the bill press so that the input space has a normal width (for example, the width of a predetermined maximum input number. The maximum input number is, for example, the same number as the maximum accumulation number of the temporary holding unit 3). The positions of 22 and the pool guide 23 are determined by the position determining unit 101. The adjusting unit 102 moves the building press 22 and the pool guide 23 to the position (loading position) determined by the position determining unit 101, and adjusts the charging space.

Next, when the bill insertion is completed, the control unit 10 of the automatic teller machine 1 performs the deposit processing of the bills inserted into the bill customer service unit 14 (step S109). Specifically, the control unit 10 first closes the shutter 21, controls the bill press 22 to move toward the shutter 21, and presses the inserted bill. Next, the control unit 10 controls to separate the banknotes one by one from the separation mechanism provided on the shutter 21 side and transport them to the transport path 6a. The banknotes transported to the transport path 6a are discriminated by the discrimination unit 2 in terms of denomination, authenticity, positive loss, running condition, and the like. In addition, the control unit 10 counts the inserted banknotes by discrimination and determines the deposit amount. Then, the banknotes identified as normal by the identification unit 2 are accumulated in the temporary holding unit 3. On the other hand, the banknotes for which an abnormality is detected by the discrimination unit 2 are transported to the banknote customer service unit 14 and returned to the customer.

Next, the control unit 10 displays the deposit amount on the customer operation display unit 15 and confirms whether or not there is a re-entry (step S112). For example, the control unit 10 controls the customer operation display unit 15 to display the deposit amount, characters such as "Do you want to re-insert?", "Yes" button, "No" button, and the like. The customer presses the "Yes" button when he / she wants to re-enter.

Next, in the case of no re-input (step S115 / NO), the process is moved to step S130. On the other hand, when there is re-loading (step S115 / YES), the position-determining unit 101 adjusts the charging space (specifically, the bill press 22 or the building press 22 or the like according to the number of media already accumulated in the temporary holding unit 3). The position of the pool guide 23) is acquired (step S118). As described above, when a failure occurs in the deposit transaction, all the inserted banknotes may be returned to the banknote customer service section 14 for automatic recovery, but the banknote customer service section 14 is combined with the accumulated banknotes of the temporary hold section 3. If more than the maximum number of banknotes accumulated is deposited by reinsertion, the banknotes cannot be returned to the banknote customer service section 14, which becomes an obstacle and the device is suspended. Therefore, when the control unit 10 is reinserted, the total number of media already accumulated in the temporary holding unit 3 and the number of media reinserted from the bill customer service unit 14 is the maximum number of accumulated media in the bill customer service unit 14. The insertion space of the banknote customer service unit 14 is adjusted so as to be less. That is, the control unit 10 first sets the maximum number of inserted sheets by subtracting the number of media already accumulated in the temporary holding unit 3 from the maximum number of accumulated sheets of the bill customer service unit 14 by the position determining unit 101. The positions of the building press 22 and the pool guide 23 are determined so as to be. Then, the adjusting unit 102 controls to move the building press 22 and the pool guide 23 to each position determined by the position determining unit 101, and adjusts the input space.

For example, if the maximum accumulation capacity of the banknote customer service unit 14 is 400 and 199 banknotes have already been accumulated in the temporary holding unit 3, if 201 or less additional banknotes are inserted, even if a failure occurs. The banknotes can be returned to the banknote customer service unit 14. Therefore, the position-determining unit 101 determines the positions of the building press 22 and the pool guide 23 so that the maximum number of banknotes (upper limit value) to be inserted into the banknote customer service unit 14 is 201 or less (for example, 100). As shown in FIG. 4, the insertion space of the bill customer service unit 14 is a space formed between the bill press 22 and the pool guide 23, and the bill press 22 and the pool guide 23 are independent of each other. It is possible to move in the front-back direction. The position-determining unit 101 can expand or narrow the input space, for example, depending on the determination of the distance position (that is, the building press position P) of the building press 22 with respect to the pool guide 23. If the position of the pool guide 23 is moved closer to the building press 22 to narrow the insertion space, a space is created on the front side of the pool guide 23 (the side opposite to the side facing the building press 22), and the customer mistakenly inserts banknotes. Therefore, it is preferable to adjust the width of the input space by moving the bill press 22 closer to or further from the pool guide 23.

Further, since the building press 22 and the pool guide 23 are each driven by a drive source such as a motor (not shown), the position determining unit 101 is a motor for moving the building press 22 and the pool guide 23 to the determined position. Etc. (for example, the number of rotations of the motor) may be calculated as the adjustment amount of the input space. For example, when the moving distance of the building press 22 according to the rotation speed of the motor is known, and the width of the insertion space (distance between the building press 22 and the pool guide 23) and the corresponding amount of inserted bills are also known. Suppose. In this case, the position-fixing unit 101 calculates the maximum number of inserts for re-insertion from the maximum number of bills accumulated in the banknote customer service unit 14 and the number of accumulated sheets of the temporary holding unit 3, and builds a building so as to have an insertion space corresponding to the maximum number of inserts. It is possible to determine each position of the press 22 and the pool guide 23 and calculate the driving amount when moving the building press 22 and the pool guide 23 to each determined position.

Further, the position-fixing unit 101 adjusts the amount of adjustment at the time of reinsertion (of the building press 22 and the pool guide 23) based on the number of banknotes already accumulated in the temporary holding unit 3 and the maximum number of banknotes accumulated in the banknote customer service unit 14. Position) may be calculated. Further, even if the position determining unit 101 obtains the adjustment amount from the table to which the adjustment amount of the insertion space is associated with the accumulated number of the temporary holding unit 3 in consideration of the maximum number of accumulated bills in advance. Good (the table can be pre-stored in the storage unit 19). Further, the position-fixing unit 101 may acquire (calculate) the adjustment amount of the insertion space according to the range of the number of banknotes already accumulated in the temporary holding unit 3. For example, when the maximum accumulation capacity of the banknote customer service unit 14 is 400, the position-determining unit 101 has a maximum insertion space of 200 when the accumulation number of the temporary holding unit 3 is 150 or less. , The position of the building press 22 and the pool guide 23 is determined, and when the number of accumulated sheets of the temporary holding unit 3 is 151 to 199, the building press 22 and the pool guide 23 have a maximum input space of 100 sheets. The position of may be determined.

When the accumulated number of the temporary holding unit 3 reaches the maximum accumulated number of the temporary holding unit 3, the feeding (separation) of the bills from the bill customer service unit 14 is stopped, and the bills that have already been paid out but could not be collected are bills. It is transported to the customer service section 14 and returned. Then, when the amount of the accumulated banknotes of the temporary holding unit 3 is determined by the customer as the deposit amount, the control unit 10 conveys the accumulated banknotes of the temporary holding unit 3 to the banknote cassettes (banknote storage) 4a to 4d. Control, store by denomination, and complete deposit transaction. Therefore, the position-fixing unit 101 limits the maximum accumulation capacity of the temporary holding unit 3 (or the maximum accumulation capacity of the temporary holding unit 3) when limiting the number of sheets at the time of reinsertion in consideration of the maximum accumulation capacity of the banknote customer service unit 14 and the accumulation number of the temporary holding unit 3. The positions of the building press 22 and the pool guide 23 may be determined so as to adjust the input space in consideration of the accumulated residual capacity). For example, when the maximum accumulation capacity of the temporary holding unit 3 is 200 and the maximum accumulation capacity of the banknote customer service unit 14 is 400, and 199 banknotes are already accumulated in the temporary holding unit 3, the temporary holding unit 3 The number of sheets that can be accumulated in is one. However, if the insertion space is too narrow, it is difficult to insert bills and it is difficult to take out the returned bills. Therefore, the position-fixing unit 101 is bill-pressed so as to form an insertion space in which, for example, 100 is the maximum number of inserts. Determine the positions of 22 and the pool guide 23.

Next, the adjusting unit 102 controls the movement of the building press 22 in the bill customer service unit 14 to adjust the input space (step S121). Here, FIG. 6 shows a diagram for explaining the adjustment of the input space in the banknote customer service unit 14 at the time of deposit transaction according to the present embodiment. As shown in the upper part of FIG. 6, at the time of initial insertion, the positions of the building press 22 and the pool guide 23 are determined so as to have the width of the normal insertion space (for example, the insertion space limited to 200 sheets), and the bill 25 is inserted. .. Next, as shown in the middle part of FIG. 6, at the time of re-loading, the loading space is narrowed (for example, the loading space limited to 100 sheets) compared to the initial loading in consideration of the accumulated number of the temporary holding portions 3. The positions of the building press 22 and the pool guide 23 are determined. By controlling the insertion space to be narrowed at the time of reinsertion, it is possible to intuitively make the customer recognize that only a smaller amount of banknotes can be inserted than at the time of initial insertion. At this time, the opening amount of the shutter 21 may also be adjusted according to the charging space. For example, as shown in the middle part of FIG. 6, the adjusting unit 102 controls the opening amount (opening position) of the shutter 21 to match the position of the bill press 22, so that bills are erroneously inserted outside the insertion space. Can be prevented.

Next, the control unit 10 opens the shutter 21 (step S122), and when the additional bill insertion is completed, the control unit 10 performs a deposit process of the bills inserted into the bill customer service unit 14 (step S124). The deposit process is the same as the process shown in step S109.

Next, the control unit 10 controls the customer operation display unit 15 to display the deposit amount (the total amount of the additional input amount) (step S127). The customer confirms the deposit amount and presses the confirmation button.

Then, the control unit 10 controls to transport the banknotes accumulated in the temporary holding unit 3 to the banknote cassettes (banknote storages) 4a to 4d, stores them by denomination, and completes the deposit transaction (step S130). ..

Further, when a failure occurs during the deposit processing (for example, a jam occurs in the transport path), the control unit 10 transports all the banknotes on the transport path and the banknotes accumulated in the temporary holding unit 3 to the bill customer service unit 14. Then, it will be returned to the customer and controlled to automatically recover. In the present embodiment, the number of returned banknotes is less than or equal to the maximum number of banknotes accumulated in the banknote customer service section 14, so for example, as shown in the lower part of FIG. 6, all the returned banknotes are collected in the banknote space of the banknote customer service section 14 and returned to the customer. can do. Since all the banknotes can be returned in this way, automatic recovery is possible, the outage of the device can be reduced, and the operating rate can be improved. In particular, if a failure occurs during the payment process at the time of reinsertion in step S124, the amount of banknotes returned to the banknote customer service unit 14 may increase (they have already been accumulated in the temporary holding unit 3 at the time of reinsertion). It is valid because the banknotes are also returned).

The operation process at the time of deposit transaction according to this embodiment has been specifically described above. The operation process shown in FIG. 5 is an example, and the present embodiment is not limited to this. For example, the control unit 10 may control in step S127 to confirm the presence or absence of reinsertion until the number of sheets that can be accepted by the automatic teller machine 1 (for example, the maximum number of sheets of the temporary holding unit 3) is reached. Further, the adjustment of the input space is not limited to the adjustment by moving the building press 22. For example, the pool guide 23 may be moved at the same time.

Moreover, although the preferred embodiment of the present invention has been described in detail with reference to the accompanying drawings, the present invention is not limited to such an example. It is clear that a person having ordinary knowledge in the field of technology to which the present invention belongs can come up with various modifications or modifications within the scope of the technical idea described in the claims. , These are also naturally understood to belong to the technical scope of the present invention.

For example, the control unit 10 may perform control to narrow the insertion space according only to the number of banknotes already accumulated in the temporary holding unit 3 or the range of the number of banknotes at the time of reinsertion. Further, the control unit 10 may perform control to narrow the closing space at the time of re-loading as compared with the time of initial charging.

Further, in the above-described embodiment, it has been described that the amount of inserted banknotes is limited by adjusting the insertion space, but the present embodiment is not limited to this. For example, the control unit 10 determines the inserted banknotes by the opening amount of the shutter 21. It is also possible to limit the amount. That is, the smaller the opening amount of the shutter 21, the smaller the amount of inserted banknotes. At the time of reinsertion, the automated teller machine 1 may control the opening amount of the shutter 21 according to the number of banknotes already accumulated in the temporary holding unit 3.

Further, the above-described embodiment is not limited to the deposit transaction, and may be applied to, for example, a replenishment transaction in which the banknotes inserted from the banknote customer service unit 14 are discriminated and replenished in the banknote cassette.

Further, it is possible to create a computer program for exerting the function of the automatic teller machine 1 on the hardware such as the CPU, ROM, and RAM built in the automatic teller machine 1. Also provided is a computer-readable storage medium in which the computer program is stored.

1 Automatic teller machine 2 Appraisal unit 3 Temporary holding unit 6a to 6k Transport path 10 Control unit 101 Positioning unit 102 Adjustment unit 11 Passbook handling unit 12 Card handling unit 13 Coin customer service unit 14 Banknote customer service unit 15 Customer operation display unit 16 Banknote entry / exit Money part 17 Coin deposit / withdrawal part 18 Communication part 19 Storage part 21 Shutter 22 Bill press 23 Pool guide 25 Banknotes

Claims (8)

The deposit / withdrawal port where the medium is inserted and
A member provided so as to be movable in the deposit / withdrawal port, and
A temporary holding unit for temporarily accumulating the media and
At the time of reinsertion of the medium in the deposit transaction, the total of the number of the media accumulated in the temporary holding unit and the number of the media reinserted from the deposit / withdrawal port is the sum of the number of the media reinserted from the deposit / withdrawal port. A control unit that controls the movement of the member that adjusts the insertion space of the deposit / withdrawal port so that the number of sheets is less than the maximum number of sheets.
A medium processing device. When a failure occurs during the deposit processing of the medium inserted into the deposit / withdrawal port, the control unit transfers the medium accumulated in the temporary holding unit and the medium being transported to the deposit / withdrawal port. The medium processing apparatus according to claim 1, wherein the medium processing apparatus is controlled to be transported and returned. The control unit
At the time of refilling the medium, the position of the member is determined.
The medium processing apparatus according to claim 1 or 2, wherein the adjustment for narrowing the input space is performed by controlling the movement of the member to the determined position. The medium processing device according to claim 3, wherein the control unit determines the position of the member according to the range of the number of media already accumulated in the temporary holding unit. The control unit acquires an adjustment amount of the input space, which is associated with a range of the number of media already accumulated in the temporary holding unit, prepared in advance from the storage unit, and the adjustment amount is adjusted according to the adjustment amount. The medium processing apparatus according to any one of claims 1 to 4, which controls a member. The member is a pressing member that faces the support member that supports the medium and is inserted into the deposit / withdrawal port in an upright position and presses the medium toward the support member.
The medium processing device according to any one of claims 1 to 5, wherein the charging space is a space between the support member and the pressing member. The medium processing device according to any one of claims 1 to 6, wherein the control unit determines the position of the member in consideration of the accumulated remaining capacity of the temporary holding unit at the time of reloading. The deposit / withdrawal port where the medium is inserted and
A member provided so as to be movable in the deposit / withdrawal port, and
With the discrimination department that discriminates the cash inserted from the deposit slot,
A temporary holding unit for temporarily accumulating the media and
A medium storage for storing the medium and
At the time of reinsertion of the medium in the deposit transaction, the total of the number of the media accumulated in the temporary holding unit and the number of the media reinserted from the deposit / withdrawal port is the sum of the number of the media reinserted from the deposit / withdrawal port. A control unit that controls the movement of the member that adjusts the insertion space of the deposit / withdrawal port so that the number of sheets is less than the maximum number of sheets.
An automated teller machine.

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