JP2021018571A - Privilege management system, privilege management method, and program - Google Patents

Abstract

To provide a privilege management system, a privilege management method and a program which allows a visitor to be granted the privilege while suppressing a work load on a staff.SOLUTION: In a privilege management system 100, a portable terminal 20 transmits acquired commodity ID information to a management device 10 together with customer ID information. The management device 10 stores the customer ID information received from the portable terminal 20 in a storage unit in association with the commodity ID information received from the portable terminal 20. An accounting terminal 30 transmits the acquired customer ID information and commodity information to the management device 10. On the basis of privilege information stored in association with the customer ID information and the commodity information received from the accounting terminal 30 in the storage unit, the management device 10 determines the privilege to be granted to the customer ID information received from the accounting terminal 30.SELECTED DRAWING: Figure 1

Description

The present invention relates to a privilege management system, a privilege management method, and a program.

In the sales method in supermarkets and the like disclosed in Patent Document 1, coupon sheets printed with a plurality of labels are issued and distributed. The label clearly states the usable date and the discount amount set by the store.

Customers who bring a coupon sheet can freely select products, remove the label from the coupon sheet, and attach it to the selected product. As a result, the amount indicated on the label is discounted from the normal list price of the product at the time of accounting.

JP-A-2010-262204

For example, it is conceivable to adopt the above-mentioned sales method in order to give a visitor a privilege such as a discount that is given when the expiration date and the expiration date are approaching. However, in the above sales method, it is necessary to issue and distribute coupon sheets, and there is a problem that the work load of the clerk is heavy.

The present invention has been made in view of such technical problems, and an object of the present invention is to enable customers to receive benefits while suppressing the work load of the store clerk.

According to an aspect of the present invention, a management device that stores product ID information set for each product, privilege information set for each product, and product information that identifies the product in association with each other in a storage unit. And the mobile terminal that acquires the product ID information represented by the first code attached to the product, the product information represented by the second code attached to the product, and the third code displayed on the mobile terminal. The mobile terminal includes an accounting terminal for acquiring the customer ID information to be represented, the mobile terminal transmits the acquired product ID information to the management device together with the customer ID information, and the management device receives from the mobile terminal. The customer ID information is stored in the storage unit in association with the product ID information received from the mobile terminal, and the accounting terminal transmits the acquired customer ID information and the product information to the management device. The management device gives the customer ID information received from the accounting terminal based on the customer ID information received from the accounting terminal and the privilege information stored in the storage unit in association with the product information. A privilege management system is provided to determine the benefits.

According to the above aspect, when the customer obtains the product ID information set for the product by himself / herself using the mobile terminal, the customer ID information and the product ID information are associated with each other. Then, when the customer ID information and the product information are acquired by the accounting terminal, the customer ID information is automatically given the privilege based on the privilege information associated with the customer ID information and the product information. Therefore, the visitor can receive the privilege while suppressing the work load of the clerk.

It is a schematic block diagram of the privilege management system which concerns on embodiment of this invention. It is a figure which shows an example of a product. It is a figure which shows an example of the database which stores various information about a product. It is a figure which shows an example of the database which stores the privilege information. It is a flowchart which shows the privilege granting process. It is a figure which shows the state of acquiring the product ID information by a mobile terminal, and the state of acquiring the product information and customer ID information by an accounting terminal.

Hereinafter, the privilege management system 100 according to the embodiment of the present invention will be described with reference to the accompanying drawings.

The privilege management system 100 is used in stores such as supermarkets, and is a system that allows customers to receive benefits by performing predetermined work by themselves using a smartphone or the like. Benefits include, for example, discounts received at the time of accounting, points that can be used at the time of accounting instead of money, points that can be used to apply for various lottery, and the like.

First, the schematic configuration of the privilege management system 100 will be described with reference to FIG.

As shown in FIG. 1, the privilege management system 100 includes a management device 10, a mobile terminal 20, and an accounting terminal 30.

The mobile terminal 20 is a mobile phone, a smartphone, a tablet terminal, a wearable display, or the like owned by a customer. The accounting terminal 30 is a POS (Point Of Sales) register or the like used for accounting. In FIG. 1, one mobile terminal 20 and one accounting terminal 30 are shown, but each of them can be a plurality of terminals.

The mobile terminal 20 and the accounting terminal 30 are connected to the management device 10 via the line network 90. The line network 90 is, for example, the Internet.

The management device 10 stores a communication unit 11 for performing wired communication or wireless communication, a CPU (Central Processing Unit) 12 for performing various arithmetic processes, databases 14 to 16 for storing various information, various programs, and the like. A storage unit 13 is provided.

The management device 10 is, for example, a computer that functions as a server, but may be provided in a cloud environment. That is, software and databases are the entities. Therefore, the installation location of the management device 10 may be a virtual server that can be realized by virtualization technology regardless of whether it is inside or outside the store. Further, the line network 90 may be a so-called intranet, and a form in which the management device 10 is provided in the store can also be adopted.

The mobile terminal 20 displays a communication unit 21 for performing wireless communication, a CPU 22 for performing various arithmetic processes, a storage unit 23 for storing a database for storing various information, various programs, and various information output by the CPU 22. The display 24 and the camera 25 are provided.

So-called application software (hereinafter, referred to as "store application") provided by the store is installed in the mobile terminal 20. The customer himself / herself installs the store application on the mobile terminal 20 in advance.

When the store application is installed on the mobile terminal 20, the management device 10 issues a member ID as customer ID information. The member ID is a so-called unique ID set for each customer, and the same ID does not exist as one.

The member ID is stored in the database 16 of the storage unit 13, for example, in association with the personal information, password, and the like entered by the customer when the store application is installed on the mobile terminal 20.

In addition, the store application processes the display 24 to display the barcode 26 (see FIG. 6) as the third code representing the member ID and the member ID, and various codes such as the barcode and the two-dimensional code using the camera 25. It has a function of causing the CPU 22 of the mobile terminal 20 to execute the process of reading the information represented by.

The accounting terminal 30 includes a communication unit 31 for performing wired communication or wireless communication, a CPU 32 for performing various arithmetic processes, a storage unit 33 for storing a database for storing various information, various programs, and the like, and various types output by the CPU 32. It includes a display 34 for displaying information and a scanner 35 for reading information represented by a barcode.

Subsequently, the product P sold in the store will be described with reference to FIG. FIG. 2 is a diagram showing a vegetable salad as an example of product P.

The product P is sold with the label 50 affixed. The label 50 is printed and issued by the printer 40 shown in FIG.

As shown in FIG. 2, on the label 50, the classification information 51 indicating the classification of the product P, the two-dimensional code 52 as the first code indicating the product ID information (hereinafter, referred to as “product ID”), the date and time of manufacture, and so on. The expiration date and time, the product name (vegetable salad), the bar code 53 as the second code indicating the product information, and the selling price are printed. The expiration date and time may be the consumption expiration date or the expiration date. Moreover, these may be described together.

The product ID is a so-called unique ID set for each product P, and the same ID does not exist as one. The product information is a product code that identifies the product P, and the same product code is set for the same product P. As the product code, for example, there is a JAN code in a barcode format. When the product code in the barcode format is specified on the product P itself, the printing of the barcode 53 on the label 50 may be omitted.

As shown in FIG. 3, the above-mentioned information printed on the label 50 is stored in the database 14 in association with each other.

For example, in the product P (vegetable salad) shown in FIG. 2, "A01" is set as the product ID, "1" is set as the classification information 51, "2019/2/16 7:00" is set as the manufacturing date and time, and the deadline date and time. As "2019/2/20 19:00", "12345" as the product code, "170" as the selling price, and "vegetable salad" as the product name are stored in association with each other. The database 14 has a member ID column and a provisional point column, which will be described in detail later.

As shown in FIG. 4, the classification information 51 is stored in the database 15 in association with the privilege information indicating the content of the privilege. The classification information 51 is information for grouping a plurality of products P. The same privilege information is associated with the plurality of product IDs to which the same classification information 51 is associated in the database 14 via the classification information 51.

For example, in both the product ID "A01" and the product ID "A02", the classification information 51 is "1". Therefore, as shown in FIG. 4, the privilege information associated with the product ID "A01" and the product ID "A02" is "5%: 2019/2/19 17: 00-" and "8%: 2019/2". / 20 10: 00- "," 10%: 2019/2/20 12: 00- ", ... That is, the privilege information is the privilege condition which is a condition for giving the privilege number information represented by "5%" or "10%" and the privilege represented by "2019/2/19 17: 00-" or the like. With information.

Further, in the product ID "A03", the classification information 51 is "2". Therefore, the privilege information associated with the product ID "A03" is "5%: 2019/2/22 17: 00-" and "8%: 2019/2/23 10: 00-".

For example, "5%: 2019/2/19 17: 00-" is a point that can be used at the time of accounting instead of money after 17:00 on February 19, 2019, and 5% of the selling price is given as a privilege. Means that.

It is conceivable that the classification information 51 is associated with the product ID based on at least one of the manufacturing date and time and the deadline date and time of the product P.

For example, even if the product P has a long time until the deadline date and time, if there is a possibility that the sale will end early, it is associated with the privilege information that the privilege given increases as time passes from the manufacturing date and time. By associating the classification information 51 with the product ID, it becomes easier for customers to purchase at an early stage, and the inventory can be quickly reduced. In addition, by associating the classification information 51 associated with the privilege information, which is associated with the privilege information, that the privilege given becomes larger as the expiration date and time approaches, it becomes easier for customers to purchase as the expiration date and time approaches, and the expiration date and time have passed. The product P to be disposed of can be efficiently reduced.

The privilege information of this embodiment is point information that can be used at the time of accounting instead of money. However, the privilege information can be, for example, discount information received at the time of accounting, point information that can be used for applying for various lottery, etc., so that the customer can select it, or the store side can select it. It may be set in advance.

Note that the privilege information may be directly associated with each product ID and stored in the database 14 without using the classification information 51. When the classification information 51 is used, the man-hours for setting the privilege information and the amount of data can be reduced.

Subsequently, the privilege granting process performed by the privilege management system 100 will be described with reference to FIGS. 5 and 6. FIG. 5 is a flowchart showing a privilege granting process. FIG. 6 is a diagram showing a state in which a product ID is acquired by the mobile terminal 20 and a state in which a product code and a member ID are acquired by the accounting terminal 30.

In the store, the privilege information associated with the classification information 51 printed on the label 50 is made known to the customers by posters and announcements. Therefore, for the customer, for example, the product P to which the label 50 on which "2" is printed as the classification information 51 is affixed, and after 17:00 on February 22, 2019, the point equivalent to 5% of the selling price is a privilege. In addition, we are aware in advance that points equivalent to 8% of the selling price will be granted as a privilege after 10:00 on February 23, 2019.

Here, a case where a customer purchases a product P in which "A03" is set as a product ID will be described as an example.

In step S11, the customer uses the mobile terminal 20 to read the product ID represented by the two-dimensional code 52 attached to the product P.

More specifically, while logged in to the store application, the function of reading the information represented by various codes is activated using the camera 25. Then, as shown by the arrow A in FIG. 6, when the two-dimensional code 52 attached to the product P is copied into the frame of the camera 25, the product ID represented by the two-dimensional code 52 is read. As a result, the mobile terminal 20 (store application) can acquire the product ID "A03".

In step S12, the mobile terminal 20 (store application) transmits the acquired product ID “A03” to the management device 10 together with the member ID “A162”.

In step S13, the management device 10 receives the product ID “A03” and the member ID “A162” transmitted by the mobile terminal 20 (store application).

In step S14, the management device 10 refers to the databases 14 and 15 and determines whether the product ID “A03” received from the mobile terminal 20 is the privilege target.

As shown in FIG. 3, the classification information 51 associated with the product ID “A03” is “2”. That is, as shown in FIG. 4, the privilege information associated with the product ID "A03" via the classification information 51 is "2019/2/22 17: 00-" as the first privilege condition, and the first privilege. "5%" as the first privilege number information used when the condition is satisfied, "2019/2/23 10: 00-" as the second privilege condition different from the first privilege condition, the second privilege condition The second privilege number information used when the condition is satisfied is "8%".

Therefore, if the time when the product ID "A03" is acquired on the mobile terminal 20 is before 17:00 on February 22, 2019, the first privilege condition and the first privilege condition associated with the product ID "A03" and Since none of the second privilege conditions is satisfied, the management device 10 determines that the product ID information "A03" is not subject to the privilege, and ends the process. In this case, the management device 10 may transmit the information for transmitting to the customer that the product P of the product ID "A03" is not the privilege target to the mobile terminal 20.

For example, when the time when the product ID "A03" is acquired by the mobile terminal 20 is 18:00 on February 22, 2019, the management device 10 does not satisfy the second privilege condition and the first privilege. Since the condition is satisfied, it is determined that the product ID information "A03" is a privilege target, and the process proceeds to step S15. The case where the product ID "A03" is acquired by the mobile terminal 20 at 18:00 on February 22, 2019 will be described below.

In step S15, the management device 10 receives from the mobile terminal 20 the member ID “A162” received from the mobile terminal 20 and the temporary points calculated based on the privilege information associated with the product ID information “A03”. It is stored in the database 14 of the storage unit 13 in association with the product ID "A03". If the time when the product ID "A03" is acquired on the mobile terminal 20 is 18:00 on February 22, 2019, the first privilege condition is satisfied. Therefore, the provisional points are obtained by multiplying the selling price by the first number of benefits information. That is, 170 (yen) x 5 (%) = 8.5 (provisional points). The method of processing the value after the decimal point of the temporary point can be set on the store side. In the present embodiment, it is assumed that the setting is such that the decimal point is truncated.

Specifically, as shown in FIG. 3, the member ID "A162" is stored in the member ID column corresponding to the product ID "A03", and the temporary point column corresponding to the product ID "A03" is filled with ". 8 ”(value obtained by rounding down the decimal point from“ 8.5 ”) is stored.

After that, the customer visits the store to account for the product P. In the privilege management system 100, accounting processing is performed using the accounting terminal 30.

In step S16, the customer visits the store to display the barcode 26 representing the member ID on the display 24 of the mobile terminal 20 by the function of the store application (see FIG. 6).

In step S17, as shown by the arrow B in FIG. 6, the clerk uses the scanner 35 of the accounting terminal 30 to represent the product code represented by the barcode 53 attached to the product P and the barcode 26 displayed on the mobile terminal 20. Read the member ID represented by. As a result, the accounting terminal 30 can acquire the product code "12345" and the member ID "A162". The accounting terminal 30 may be a so-called self-checkout.

In step S18, the accounting terminal 30 transmits the acquired product code “12345” and member ID “A162” to the management device 10.

In step S19, the management device 10 receives the product code “12345” and the member ID “A162” transmitted by the accounting terminal 30.

In step S20, the management device 10 refers to the database 14 and determines whether or not there is a temporary point stored in association with the product code and the member ID received from the accounting terminal 30.

When the management device 10 has a temporary point stored in association with the product code and the member ID received from the accounting terminal 30, the management device 10 shifts the process to step S21. If there is no temporary point stored in association with the product code and member ID received from the accounting terminal 30, the process ends.

In the present embodiment, as described above, the provisional point "8" is stored in association with the product code "12345" and the member ID "A162" received from the accounting terminal 30. Therefore, the management device 10 shifts the process to step S21.

In step S21, the management device 10 officially sets the temporary points stored in association with the product code "12345" and the member ID "A162" received from the accounting terminal 30 in the member ID "A162" received from the accounting terminal 30. Decide to give as points. As a result, the official point "8" is stored in the database 16 of the storage unit 13 in association with the member ID "A162".

That is, when the management device 10 decides to give the official points to the member ID "A162", the management device 10 stores the member ID "A162" and the product code "12345" received from the accounting terminal 30 in the storage unit 13. Temporary points "8" calculated in advance based on the privilege information provided are used. In other words, the determination of the privilege to be given to the member ID received from the accounting terminal 30 is performed based on the privilege information stored in the storage unit 13 in association with the member ID and the product code received from the accounting terminal 30.

As described above, according to the present embodiment, the privilege management system 100 includes a product ID set for each product P, privilege information set for each product P, a product code for specifying the product P, and the product code. A management device 10 that associates and stores the product in the storage unit 13, a mobile terminal 20 that acquires a product ID represented by the first code attached to the product P, and a product code and a mobile device represented by the second code attached to the product P. The mobile terminal 20 includes an accounting terminal 30 for acquiring a member ID represented by a third code displayed on the terminal 20, and the mobile terminal 20 transmits the acquired product ID together with the member ID to the management device 10. The member ID received from the mobile terminal 20 is stored in the storage unit 13 in association with the product ID received from the mobile terminal 20, and the accounting terminal 30 transmits the acquired member ID and product code to the management device 10 for management. The device 10 determines the privilege to be given to the member ID received from the accounting terminal 30 based on the privilege information stored in the storage unit 13 in association with the member ID and the product code received from the accounting terminal 30.

According to this, when the customer obtains the product ID set in the product P by himself / herself using the mobile terminal 20, the member ID and the product ID are associated with each other. Then, when the member ID and the product code are acquired by the accounting terminal 30, the member ID is automatically given the privilege based on the privilege information associated with the member ID and the product code. Therefore, the visitor can receive the privilege while suppressing the work load of the clerk. Specifically, for example, it is not necessary for the clerk to attach the price reduction label to the product P.

Further, the management device 10 stores the classification information 51 for grouping a plurality of products P in the storage unit 13 in association with the product ID, and the plurality of product IDs associated with the same classification information 51 are associated benefits. The information is the same.

According to this, the man-hours for setting the privilege information and the amount of data can be reduced.

Further, the product ID associated with the different classification information 51 has different privilege information associated with the product ID.

According to this, the privilege information can be diversified.

Further, the classification information 51 and the first code are printed on the label 50 affixed to the product P.

According to this, by issuing the label 50 with the printer 40 at the store and attaching it to the product P, various products P can be easily targeted for privilege granting. Further, by printing the classification information 51 on the label 50, it becomes easy to inform the customer who visits which product P is the privilege grant target.

Further, the classification information 51 is associated with the product ID based on at least one of the manufacturing date and time and the deadline date and time of the product P.

For example, even if the product P has a long time until the deadline date and time, if there is a possibility that the sale will end early, it is associated with the privilege information that the privilege given increases as time passes from the manufacturing date and time. By associating the classification information 51 with the product ID, it becomes easier for customers to purchase at an early stage, and the inventory can be quickly reduced. In addition, by associating the classification information 51 associated with the privilege information, which is associated with the privilege information, that the privilege given becomes larger as the expiration date and time approaches, it becomes easier for customers to purchase as the expiration date and time approaches, and the expiration date and time have passed. The product P to be disposed of can be efficiently reduced.

The first code is a two-dimensional code 52.

The second code is a barcode 53.

The third code is a barcode 26.

According to these, a POS register or the like corresponding only to a barcode can be used as the accounting terminal 30 of the privilege management system 100.

Further, the privilege based on the privilege information is changed according to the date and time when the mobile terminal 20 acquired the product ID.

According to this, for example, even when the discount amount is increased as the business closing time approaches, it is not necessary for the clerk to reattach the price reduction label many times.

In addition, the privilege number information of the privilege information is, for example, discount information such as "50 yen discount".

Further, the privilege number information of the privilege information is, for example, point information such as "5% point grant".

Although the embodiment of the present invention has been described above, the above-described embodiment is only one of the application examples of the present invention, and the purpose of limiting the technical scope of the present invention to the specific configuration of the above-described embodiment. is not it.

For example, in the above embodiment, various information is stored in databases 14 to 16. However, the number of databases and the setting of what information is stored in each database can be changed as appropriate.

Further, in the above embodiment, the method of processing the value after the decimal point of the temporary point has been described as being set to truncate the value after the decimal point. However, the method of processing the value after the decimal point of the temporary point may be rounded up to the nearest whole number or rounded off. It is also possible to round up, round down, etc. for positive numbers.

As the various programs of the privilege management system 100, those stored in a non-transient recording medium such as a CD-ROM may be used.

100 Benefit management system 10 Management device 11 Communication unit 12 CPU
13 Storage unit 14 Database 15 Database 20 Mobile terminal 21 Communication unit 22 CPU
23 Storage unit 24 Display 25 Camera 26 Bar code 30 Accounting terminal 31 Communication unit 32 CPU
33 Storage unit 34 Display 35 Scanner 40 Printer 50 Label 51 Classification information 52 Two-dimensional code 53 Bar code 90 Line network P product

Claims (13)

A management device that stores product ID information set for each product, privilege information set for each product, and product information that identifies the product in a storage unit in association with each other.
A mobile terminal that acquires the product ID information represented by the first code attached to the product, and
An accounting terminal that acquires the product information represented by the second code attached to the product and the customer ID information represented by the third code displayed on the mobile terminal.
With
The mobile terminal transmits the acquired product ID information together with the customer ID information to the management device.
The management device stores the customer ID information received from the mobile terminal in the storage unit in association with the product ID information received from the mobile terminal.
The accounting terminal transmits the acquired customer ID information and the product information to the management device.
The management device imparts the customer ID information received from the accounting terminal to the customer ID information received from the accounting terminal based on the customer ID information received from the accounting terminal and the privilege information stored in the storage unit in association with the product information. Determine the benefits,
Benefit management system. The privilege management system according to claim 1.
The management device stores the classification information for grouping a plurality of the products in the storage unit in association with the product ID information.
A plurality of the product ID information to which the same classification information is associated has the same privilege information associated with the product ID information.
Benefit management system. The privilege management system according to claim 2.
The product ID information associated with the different classification information is different from the associated privilege information.
Benefit management system. The privilege management system according to claim 2 or 3.
The classification information and the first code are printed on a label affixed to the product.
Benefit management system. The privilege management system according to any one of claims 2 to 4.
The classification information is associated with the product ID information based on at least one of the manufacturing date and time and the expiration date and time of the product.
Benefit management system. The privilege management system according to any one of claims 1 to 5.
The first code is a two-dimensional code,
Benefit management system. The privilege management system according to any one of claims 1 to 6.
The second code is a barcode.
Benefit management system. The privilege management system according to any one of claims 1 to 7.
The third code is a barcode.
Benefit management system. The privilege management system according to any one of claims 1 to 8.
The privilege based on the privilege information is changed according to the date and time when the mobile terminal acquired the product ID information.
Benefit management system. The privilege management system according to any one of claims 1 to 9.
The privilege information is discount information.
Benefit management system. The privilege management system according to any one of claims 1 to 9.
The privilege information is point information.
Benefit management system. A step of associating the product ID information set for each product, the privilege information set for each product, and the product information for identifying the product and storing them in the storage unit of the management device.
A step of acquiring the product ID information represented by the first code attached to the product by a mobile terminal, and
A step of transmitting the acquired product ID information together with the customer ID information from the mobile terminal to the management device, and
A step of associating the customer ID information received from the mobile terminal by the management device with the product ID information received from the mobile terminal and storing the customer ID information in the storage unit.
A step of acquiring the product information represented by the second code attached to the product and the customer ID information represented by the third code displayed on the mobile terminal by the accounting terminal.
A step of transmitting the acquired customer ID information and the product information from the accounting terminal to the management device, and
A privilege given to the customer ID information received from the accounting terminal by the management device based on the customer ID information received from the accounting terminal and the privilege information stored in the storage unit in association with the product information. Steps to determine and
Benefit management methods including. A program that can be executed by the computer of the privilege management system
A procedure for associating the product ID information set for each product, the privilege information set for each product, and the product information for identifying the product and storing them in the storage unit of the management device.
A procedure for acquiring the product ID information represented by the first code attached to the product by a mobile terminal, and
A procedure for transmitting the acquired product ID information together with the customer ID information from the mobile terminal to the management device, and
A procedure for storing the customer ID information received from the mobile terminal by the management device in the storage unit in association with the product ID information received from the mobile terminal.
A procedure for acquiring the product information represented by the second code attached to the product and the customer ID information represented by the third code displayed on the mobile terminal by the accounting terminal.
A procedure for transmitting the acquired customer ID information and the product information from the accounting terminal to the management device, and
A privilege given to the customer ID information received from the accounting terminal by the management device based on the customer ID information received from the accounting terminal and the privilege information stored in the storage unit in association with the product information. And the procedure to decide
A program that causes the computer to execute.

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