JP2021005367A - Vehicle allocation system - Google Patents

Abstract

To provide a vehicle allocation system that enables smooth operation from a vehicle allocation request to a vehicle allocation without going against driver's will.SOLUTION: In a vehicle allocation system provided with an on-vehicle terminal device 7 operated by a driver of a taxi 3, and a server device 11 capable of communicating with the on-vehicle terminal device 7, the on-vehicle terminal device 7 accepts an exercise of a priority vehicle allocation right granted when either or both of a ratio of the number of acceptance requests to the number of vehicle allocation requests within a predetermined period and the number of acceptances meet a predetermined criteria, and can transmit the exercise of the priority vehicle allocation right to the server device 11; when the server device 11 receives a vehicle allocation request, the server device determines whether or not the received vehicle allocation request is subject to a predetermined priority vehicle allocation, and when the vehicle allocation request is a target of priority vehicle allocation, the server device transmits the vehicle allocation request only to the on-vehicle terminal device 7 exercising the priority vehicle allocation right.SELECTED DRAWING: Figure 1

Description

The present invention relates to a vehicle allocation system for allocating a vehicle such as a taxi.

As a method of using a taxi, it is common for the user to stop the running taxi on the roadside and use it, or to request the taxi company to dispatch a taxi using a mobile phone or the like and use the taxi dispatched accordingly. Is known for.

When dispatching a taxi, the taxi company informs the driver of the taxi while driving, etc., of the user's dispatch request. When the driver accepts this dispatch request, the driver's taxi is dispatched to the user.

Therefore, in order to dispatch a taxi smoothly, it is important to have the driver positively accept the dispatch request.

On the other hand, there are an increasing number of cases where a taxi dispatch system is used for taxi dispatch. As such a vehicle dispatch system, there is a system in which a vehicle dispatch request is transmitted to a server of a taxi company on a mobile communication terminal operated by a user, and a taxi to be dispatched is selected by processing of the server (for example, Patent Document 1).

Such a conventional vehicle allocation system can systematize the process from vehicle allocation request to vehicle allocation so that it can be smoothly performed. However, since the taxi that is unilaterally dispatched is selected by the processing of the server, there is a risk that the taxi will be dispatched against the driver's will.

Therefore, in order to smoothly carry out the process from the vehicle allocation request to the vehicle allocation without going against the driver's will, a vehicle allocation system that allows the driver to positively accept the user's vehicle allocation request is required.

Such problems may also occur, for example, in vehicles for transporting goods rather than people.

International Publication No. 2003/100744

The problem to be solved by the present invention is that it is not possible to smoothly carry out the process from the vehicle allocation request to the vehicle allocation without going against the driver's will.

The present invention comprises an in-vehicle terminal device operated by a driver of the vehicle, which is mounted on a vehicle for transportation from a desired departure point to an arrival point and capable of transmitting acceptance of a vehicle allocation request for the transportation, and the in-vehicle terminal device. The vehicle dispatch request received from the user is transmitted to at least one in-vehicle terminal device to accept the acceptance, and when the acceptance of the vehicle dispatch request is received, the in-vehicle terminal device of the transmission source is installed. A server device for allocating a vehicle to the user is provided, and the in-vehicle terminal device is granted when the ratio of the number of accepted vehicles to the number of vehicle dispatch requests within a predetermined period and one or both of the accepted numbers satisfy a predetermined standard. It is possible to accept the exercise of the priority vehicle allocation right and send it to the server device, and when the server device accepts the vehicle allocation request, whether or not the accepted vehicle allocation request is subject to the predetermined priority vehicle allocation. The most important feature is the vehicle allocation system that transmits the vehicle allocation request only to the in-vehicle terminal device operated by the driver exercising the priority vehicle allocation right when the vehicle allocation request is the target of the priority vehicle allocation. To do.

According to the present invention, the driver acquires the priority vehicle allocation right according to either or both of the acceptance rate and the number of acceptance of the vehicle allocation request within a predetermined period, and exercises the acquired priority vehicle allocation right to obtain an advantageous priority vehicle allocation. It becomes possible to receive. As a result, in order to obtain the priority vehicle allocation right, the driver can positively accept the vehicle allocation request in response to the user's vehicle allocation request. As a result, it is possible to smoothly carry out the process from the vehicle allocation request to the vehicle allocation without going against the driver's will.

It is a block diagram which shows the vehicle dispatch system which concerns on Example 1 of this invention. It is a flowchart which shows the vehicle allocation process by the vehicle allocation system of FIG. It is a flowchart which shows the process of granting the priority vehicle allocation right by the vehicle allocation system of FIG. It is a flowchart which shows the revocation processing of the priority vehicle allocation right by the vehicle allocation system of FIG. An example of the menu screen in the driver terminal device according to the second embodiment of the present invention is shown. An example of a priority vehicle allocation screen in the driver terminal device according to the second embodiment of the present invention is shown. An example of the notification screen in the driver terminal device according to the second embodiment of the present invention is shown. An example of a preliminary screen in the driver terminal device according to the second embodiment of the present invention is shown. An example of the past information screen in the driver terminal device according to the second embodiment of the present invention is shown. An example of a crew start screen in the driver terminal device according to the second embodiment of the present invention is shown.

When one or both of the number of accepted requests and the number of accepted vehicles meet the prescribed criteria for the purpose of facilitating the process from vehicle dispatch request to vehicle dispatch without going against the driver's will. This was achieved by a vehicle allocation system that grants priority vehicle allocation rights to drivers.

That is, the vehicle allocation system is an in-vehicle terminal device operated by the driver of the vehicle, which is mounted on each vehicle for transportation from a desired departure point to the arrival point and can transmit acceptance of a vehicle allocation request for the transportation, and an in-vehicle terminal. It is possible to communicate with the device, send the vehicle allocation request received from the user to at least one in-vehicle terminal device, accept the acceptance, and when the acceptance of the vehicle allocation request is received, the in-vehicle terminal device of the transmission source is installed. It is equipped with a server device that dispatches the vehicle to the user.

The in-vehicle terminal device can accept the exercise of the priority vehicle allocation right granted when either or both of the ratio of the number of acceptance requests to the number of vehicle allocation requests within a predetermined period and the number of acceptances meet the predetermined criteria and transmit it to the server device. Is.

When the server device receives the vehicle allocation request, it determines whether or not the received vehicle allocation request is subject to the predetermined priority vehicle allocation, and if the vehicle allocation request is subject to the priority vehicle allocation, exercises the priority vehicle allocation right. The vehicle allocation request is sent only to the in-vehicle terminal device operated by the driver.

The vehicle allocation request may be transmitted from the user terminal device operated by the user to the server device, and the server device may be configured to transmit the received vehicle allocation request to at least one in-vehicle terminal device when the vehicle allocation request is received by reception.

When the server device receives acceptance of a vehicle allocation request from a plurality of in-vehicle terminal devices, the server device allocates the vehicle to one vehicle selected from the vehicles equipped with the plurality of in-vehicle terminal devices, and transmits the acceptance. The configuration may be such that the number of acceptances for granting the priority vehicle allocation right is added to all the drivers of the in-vehicle terminal device.

The server device searches for a route between the departure point and the arrival point specified from the vehicle allocation request when determining whether or not the vehicle allocation request is subject to priority vehicle allocation, and the searched route is a predetermined distance or more. In this case, the vehicle allocation request may be determined to be the target of priority vehicle allocation.

The in-vehicle terminal device transmits the charge amount to the server device after the transportation is completed, and the server device does not revoke the priority vehicle allocation right when the charge amount for the transportation performed by the priority vehicle allocation is less than the predetermined amount. It may be configured to maintain the exercise state of the priority vehicle allocation right.

The in-vehicle terminal device accepts the exercise of the priority vehicle allocation right by switching between exercise and non-exercise, and the switching is effective when the vehicle equipped with the in-vehicle terminal device is not allocated based on the priority vehicle allocation right. It may be.

The predetermined standard for the priority vehicle allocation right is the predetermined order among all the drivers based on the acceptance information of either one or both of the acceptance number and the acceptance number within the predetermined period, and the in-vehicle terminal device is the in-vehicle terminal. The ranking information of the driver of the vehicle equipped with the device may be acquired from the server device and output by the expiration of the predetermined period.

The in-vehicle terminal device may acquire ranking information from the server device and output it at the start of the flight.

The output of the ranking information may be performed by displaying an image on the in-vehicle terminal device.

The ranking information is at least one of the differences in the acceptance information of the driver of the predetermined order and the acceptance information of the driver of the vehicle equipped with the in-vehicle terminal device, or the acceptance information of the driver of the predetermined order and the driver of the vehicle equipped with the in-vehicle terminal device. It may be included.

The in-vehicle terminal device may acquire the order transition information from the server device and output it.

The in-vehicle terminal device may acquire the priority vehicle allocation right grant information given to the driver of the vehicle equipped with the in-vehicle terminal device from the server device and notify the driver.

[Vehicle dispatch system]
FIG. 1 is a block diagram showing a schematic configuration of a vehicle allocation system according to a first embodiment of the present invention.

The vehicle allocation system 1 of this embodiment allocates a taxi 3 in response to a vehicle allocation request from the user, and causes the dispatched taxi 3 to carry out passenger transportation from the departure point to the arrival point desired by the user. The vehicle allocation is to assign a taxi 3 that can be allocated to the user and direct the assigned taxi 3 to the departure place according to the position information specified in the vehicle allocation request. In this embodiment, the vehicle allocation request is made by executing the application on the user terminal device 5 possessed by the user as described later.

The taxi 3 that can be dispatched refers to, for example, an empty taxi that does not carry passengers. It is also possible to include the taxi 3 which is expected to be vacant within a predetermined time, for example, within a few minutes.

In this vehicle allocation system 1, a user terminal device 5 operated by a user, an in-vehicle terminal device 7 mounted on a taxi 3 as a vehicle, and a server device 11 installed in a management company 9 communicate with each other via a telephone line, the Internet, or the like. It is provided so as to be able to communicate with each other via the network 13.

Although FIG. 1 shows a single user terminal device 5, a single taxi 3, and an in-vehicle terminal device 7 for easy understanding, in reality, a plurality of user terminal devices 5, a taxi 3, and an in-vehicle terminal device 7 are shown. 7 is used for the vehicle allocation system 1.

The user terminal device 5 is composed of an information processing device such as a multifunctional mobile phone or a tablet computer, and has a built-in processor 15. Further, the user terminal device 5 has a user interface 17 including, for example, a touch panel type display, and enables the user to input information and display the information. The user interface 17 can also be configured by a general keyboard, keypad, display, or the like.

The user terminal device 5 of this embodiment has a vehicle allocation request function by executing a user's application program (hereinafter, referred to as "user's application") on the processor 15. The user's application can be acquired in advance by downloading via the communication network 13 or the like and stored in a memory or the like (not shown). The memory includes a main storage device such as a RAM (Random Access Memory) and a ROM (Read Only Memory), as well as an auxiliary storage device such as an HDD (Hard Disk Drive) and an SSD (Solid State Drive) (hereinafter,). ,the same.).

The vehicle dispatch request function receives an input of a vehicle dispatch request from the user and transmits the received vehicle dispatch request to the server device 11. Specifically, the departure place and the arrival place are input on the user interface 17, and the vehicle allocation request is executed and accepted. When requesting a vehicle dispatch, it is possible to omit inputting the destination. In this case, the vehicle allocation request is excluded from the priority vehicle allocation described later.

The received vehicle dispatch request is transmitted to the server device 11 after adding user identification information such as a vehicle dispatch request ID, a user's name, and a telephone number in addition to the input information of the departure place and the arrival place.

As the user identification information such as the user's name and telephone number, the one registered by executing the user's application in advance may be used.

The departure place and the arrival place can be input by using map data or GPS (Global Positioning System). However, the departure place and the arrival place may be input by inputting the address in text.

As the map data, the one built in the user's application or the one installed in the user terminal device 5 may be used, and the GPS may use the GPS receiver or the like mounted in the user terminal device 5.

It is also possible to make a vehicle dispatch request by telephone or the like. In this case, the user informs the management company 9 of the server device 11 of the departure place and the arrival place by telephone or the like, and the worker of the management company 9 requests the departure place and the arrival place to be contacted to the server device 11. You can enter as.

The in-vehicle terminal device 7 is composed of a driver terminal device 7a, a billing terminal device 7b, and a customer terminal device 7c. The in-vehicle terminal device 7 may integrate the driver terminal device 7a, the billing terminal device 7b, and the customer terminal device 7c as a single device.

The driver terminal device 7a is operated by the driver of the taxi 3, and is composed of an information processing device such as a tablet computer incorporating a processor 19 together with a memory or the like (not shown).

Further, the driver terminal device 7a has a user interface 21 including, for example, a touch panel type display, and enables the driver to input information and display the information. However, like the user terminal device 5, the user interface 21 can also be configured by a general keyboard, keypad, display, or the like.

The driver terminal device 7a of the present embodiment executes a driver's application program (hereinafter referred to as "driver's application") on the processor 19 to perform a position information transmission function, a vehicle allocation acceptance function, and a priority vehicle allocation right exercise function. Has.

The position information transmission function acquires the position information of the taxi 3 on which the driver terminal device 7a is mounted by using GPS, and constantly transmits the acquired position information together with the vehicle identification information to the server device 11. The vehicle identification information may be set in advance in the driver terminal device 7a. When using GPS, the position information of the GPS receiver mounted on the taxi 3 or the driver terminal device 7a may be used.

The vehicle dispatch acceptance function accepts the driver's acceptance of the vehicle dispatch request and transmits the accepted acceptance to the server device 11. Therefore, the in-vehicle terminal device 7 is configured so that the driver terminal device 7a can transmit the acceptance of the vehicle allocation request for passenger transportation.

Specifically, the driver terminal device 7a displays a button or the like for accepting the vehicle allocation request on the user interface 21 in response to the vehicle allocation request transmitted from the server device 11 as described later. Then, when a button or the like is selected on the user interface 21, acceptance of the vehicle allocation request is accepted. The accepted acceptance is transmitted to the server device 11 together with the request identification information included in the vehicle allocation request received from the server device 11.

The priority vehicle allocation right exercise function accepts the exercise of the priority vehicle allocation right on the user interface 21 and transmits it to the server device 11 together with the driver identification information. The driver identification information may be set in advance in the driver terminal device 7a. The priority vehicle allocation right will be described later.

The billing terminal device 7b is a so-called taximeter, and starts and ends billing according to the operation of the driver. The billing terminal device 7b of this embodiment is composed of an information processing device such as a tablet computer having a built-in processor 22 together with a memory or the like (not shown) and a user interface 24 such as a touch panel.

The billing terminal device 7b has a billing function by executing a billing application program (hereinafter, referred to as a "billing application") on the processor 22.

The billing function accepts the driver's billing operation on the interface 24 and starts and ends billing. After the charge is completed, the charge information such as the charge amount is transmitted from the charge terminal device 7b to the customer terminal device 7c.

The customer terminal device 7c is used by a user who is in a taxi 3, and is composed of an information processing device such as a tablet computer having a built-in processor 23 together with a memory and the like (not shown).

Like the driver terminal device 7a, the customer terminal device 7c has a user interface 25 including, for example, a touch panel type display, and allows the customer to input and display information.

The customer terminal device 7c of this embodiment has a payment function by executing a customer's application program (hereinafter, referred to as "customer's application") on the processor 23.

The payment function displays the billing information received from the billing terminal device 7b on the user interface 25, accepts the selection of the payment method from the user on board, and uses the received payment method and billing information as payment information on the server device 11. Send. The payment information transmitted includes request identification information, vehicle identification information, and disembarkation location information.

Due to the payment function of the customer terminal device 7c, the in-vehicle terminal device 7 is configured to transmit the billing amount to the server device 11 after the transportation is completed.

The server device 11 is an information processing device installed at the base of the management company 9 of the vehicle allocation system 1, and incorporates a processor 27 and a memory 28. The server device 11 has a database 30 in the memory 28, and transmits information received from the user terminal device 5 and the in-vehicle terminal device 7 of the taxi 3 to the in-vehicle terminal device 7 of the user terminal device 5 and the taxi 3 by the database 30. The information is stored in association with the driver, the user, the taxi 3, the in-vehicle terminal 7, and the like.

The server device 11 of this embodiment has a vehicle allocation function and a priority vehicle allocation right management function by executing a vehicle allocation program on the processor 27.

In the vehicle dispatch function, the vehicle dispatch request received from the user is transmitted to at least one in-vehicle terminal device 7 to accept the acceptance, and when the acceptance of the vehicle dispatch request is received in response to the acceptance, the in-vehicle terminal device 7 of the transmission source is installed. Dispatch taxi 3 to the user.

Specifically, when the server device 11 receives the vehicle allocation request from the user terminal device 5, the request identification information is added to the received vehicle allocation request and transmitted to the in-vehicle terminal device 7 of the taxi 3.

The transmission of the vehicle allocation request is performed by extracting the taxi 3 within a predetermined range from the departure point specified from the vehicle allocation request based on the position information and to the in-vehicle terminal device 7 of the extracted taxi 3. In this case, the vehicle allocation request may not be made to the in-vehicle terminal device 7 having a predetermined number or more.

When the acceptance of the vehicle allocation request is received from the plurality of in-vehicle terminal devices 7, the vehicle is dispatched to one taxi 3 selected from the taxis 3 equipped with the in-vehicle terminal devices 7. In this embodiment, the taxi 3 of the in-vehicle terminal device 7 that is the transmission source of the acceptance received first is dispatched. If a plurality of acceptances are received, the taxi 3 to be dispatched by lottery may be selected.

Further, in the vehicle allocation function of the present embodiment, when a vehicle allocation request is received, it is determined whether or not the accepted vehicle allocation request is subject to a predetermined priority vehicle allocation. When the vehicle allocation request is subject to priority vehicle allocation, the vehicle allocation request (hereinafter, may be referred to as "priority vehicle allocation request") is transmitted only to the in-vehicle terminal device 7 operated by the driver exercising the priority vehicle allocation right. To do.

Priority vehicle allocation means vehicle allocation that is advantageous to the driver. For example, the shorter the distance between the taxi 3 of the driver exercising the priority vehicle allocation right and the departure point, and the longer the distance between the departure point and the arrival point, the more advantageous the vehicle allocation is for the driver.

In this embodiment, when determining whether or not the vehicle allocation request is subject to priority vehicle allocation, the route between the departure point and the arrival point specified from the vehicle allocation request is searched. Then, when the searched route is equal to or longer than a predetermined distance, the vehicle allocation request is determined to be the target of priority vehicle allocation.

The priority vehicle allocation right management function manages the granting, exercise, and revocation of priority vehicle allocation rights. Priority vehicle allocation right is granted to the driver when the ratio of the number of vehicle allocation requests from the server device 11 to the number of vehicle allocation requests within the predetermined period and the acceptance information of either or both of the accepted numbers meet the predetermined criteria. Will be.

The number of vehicle allocation requests is added for each driver each time the server device 11 transmits a vehicle allocation request to the in-vehicle terminal device 7, and the number of acceptances is added for each driver each time the server device 11 receives acceptance.

When acceptance is received from a plurality of in-vehicle terminal devices 7, the number of acceptances is added to all the drivers of the taxi 3 equipped with the in-vehicle terminal device 7 that transmitted the acceptance.

The predetermined period is a preset period such as one week or one month, during which the number of vehicle dispatch requests and the number of acceptances are added. The acceptance rate is the ratio or rate of the number of acceptances to the number of vehicle dispatch requests added within a predetermined period, and is set as a predetermined standard, for example, 90% or more in one month. The number of acceptances is the number of acceptances added within a predetermined period, and is set as a predetermined standard, for example, 70 times or more in one month.

In this embodiment, the priority vehicle allocation right is granted when both the acceptance rate and the number of acceptances meet the predetermined criteria, but the priority vehicle allocation right may be granted when either one meets the predetermined criteria. The criteria for the acceptance rate and the number of acceptances can be set arbitrarily in consideration of the predetermined period, the acceptance rate, the number of acceptances, etc.

The exercise of the priority vehicle allocation right is received from the in-vehicle terminal device 7 and accepted by the server device 11, and the presence or absence is managed for each driver.

The priority vehicle allocation right being exercised is revoked when the charge amount for passenger transportation performed by the priority vehicle allocation is equal to or greater than the predetermined amount based on the payment information. Therefore, in the present embodiment, when the charge amount of passenger transportation performed by the priority vehicle allocation is less than the predetermined amount, the priority vehicle allocation right is maintained in the exercise state without revoking the priority vehicle allocation right.

[Vehicle dispatch processing]
FIG. 2 is a flowchart showing a vehicle allocation process by the vehicle allocation system 1 of FIG.

The vehicle allocation process of this embodiment is started by executing the user's application on the user terminal device 5.

In step S1, the user requests vehicle allocation. That is, the user inputs the departure place and the arrival place on the user interface 17 of the user terminal device 5 and executes the vehicle allocation request. As a result, the user terminal device 5 receives the vehicle allocation request and transmits it to the server device 11.

In step S2, the peripheral taxi 3 is extracted. That is, the server device 11 extracts the taxi 3 within a predetermined range centered on the departure point specified from the received vehicle allocation request by referring to the database 30.

If the taxi 3 can be extracted, the process proceeds to step S3, and if not, the process ends.

In step S3, it is determined whether or not the vehicle allocation request is subject to priority vehicle allocation. That is, the server device 11 specifies the route between the departure place and the arrival place specified from the vehicle allocation request, and determines whether or not the specified route is equal to or longer than a predetermined distance. If the distance is equal to or greater than a predetermined distance, that is, if the vehicle is subject to priority dispatch, the process proceeds to step S4, and if not, the process proceeds to step S8.

In step S4, the server device 11 refers to the database 30, and the presence or absence of taxi 3 (hereinafter, referred to as “priority taxi 3”) of the driver exercising the priority dispatch right from the taxi 3 extracted in step S2. To judge. If the priority taxi 3 exists, the process proceeds to step S5, and if not, the process proceeds to step S8.

In step S5, the priority vehicle allocation request is transmitted. That is, the server device 11 transmits the vehicle allocation request received from the user only to the priority taxi 3 as the priority vehicle allocation request. At this time, if there are a plurality of priority taxis 3, a priority vehicle allocation request is transmitted to the plurality of priority taxis 3.

In step S6, it is determined whether or not the priority vehicle allocation request has been accepted. That is, in the priority taxi 3, in response to the priority vehicle allocation request, the input of acceptance by the driver is accepted on the user interface 21 of the driver terminal device 7a of the in-vehicle terminal device 7. When the driver inputs the acceptance, the input acceptance is transmitted to the server device 11.

When the server device 11 receives the acceptance, the server device 11 shifts the process to step S7 assuming that the priority vehicle allocation request has been accepted. On the other hand, if there is no driver who has input the acceptance of the priority vehicle allocation request and the server device 11 does not receive the acceptance, the process proceeds to step S8.

In step S7, priority vehicle allocation is performed. That is, when the server device 11 receives the acceptance of the priority vehicle allocation request, the server device 11 allocates the priority taxi 3 equipped with the in-vehicle terminal device 7 of the transmission source of the first received acceptance to the user. In this way, the driver exercising the priority vehicle allocation right is preferentially allocated for passenger transportation over a predetermined distance.

On the other hand, in step S8, the server device 11 transmits a normal vehicle allocation request to the taxi 3 extracted in step S2. Next, in step S9, the vehicle allocation request is accepted in the same manner as in step S6 in response to the normal vehicle allocation request. If the vehicle dispatch request is accepted, the process proceeds to step S10, and if not, the process ends. In step S10, similarly to step S7, the taxi 3 equipped with the in-vehicle terminal device 7 which is the transmission source of the acceptance first received by the server device 11 is dispatched to the user.

[Priority vehicle allocation right grant processing]
FIG. 3 is a flowchart showing a process of granting a priority vehicle allocation right by the vehicle allocation system 1 of FIG.

This granting process starts by starting counting for a predetermined period for adding the number of vehicle allocation requests and the number of acceptances. Note that this count can be performed by activating a timer or the like on the server device 11.

In step S101, it is first determined whether or not the predetermined period has expired. That is, the server device 11 proceeds to step S102 if the counted period has not reached a predetermined period (for example, one week or one month), and proceeds to step S106 if the counted period reaches the predetermined period.

In step S102, each time the server device 11 transmits a vehicle allocation request to the taxi 3, the process shifts to step S103, and the process returns to step S101 unless the vehicle allocation request is transmitted.

In step S103, the server device 11 adds the number of vehicle allocation requests to the driver who requested the vehicle allocation, and shifts the process to step S104.

In step S104, it is determined whether or not the acceptance has been received from the taxi 3 that has requested the vehicle allocation. That is, when the server device 11 receives the acceptance from the taxi 3 after making the vehicle allocation request, the process shifts to step S105, and if the acceptance is not received, the process returns to step S101.

In step S105, the server device 11 adds the number of acceptances to the driver that is the transmission source of acceptance, and returns the process to step S101.

In step S106, the server device 11 calculates the acceptance rate, which is the ratio or rate of the acceptance number to the vehicle allocation request number, based on the vehicle allocation request number and the acceptance number added for each driver, and both the acceptance rate and the acceptance number are predetermined criteria. Judge whether or not the above is satisfied.

If both the acceptance rate and the number of acceptances meet the predetermined criteria, the process shifts to step S107, and if either or both of the acceptance rate and the number of acceptances do not meet the predetermined criteria, the process shifts to step S108. ..

In step S107, the server device 11 grants the priority vehicle allocation right to the driver whose acceptance rate and the number of acceptances both satisfy the predetermined criteria. The granted priority vehicle allocation right is managed for each driver in the server device 11.

In step S108, it is determined whether or not the processes of steps S106 and S107 have been performed for all drivers. If the processing is completed for all the drivers, the processing for granting the priority vehicle allocation right is completed, and if not, the processing is returned to step S106.

After the priority vehicle allocation right granting process is completed, the predetermined period is updated and the priority vehicle allocation right granting process is performed again.

[Revocation processing of priority vehicle allocation right]
FIG. 4 is a flowchart showing the revocation process of the priority vehicle allocation right by the vehicle allocation system 1 of FIG.

This revocation process starts when the driver's terminal device 7a of the in-vehicle terminal device 7 of the priority taxi 3 accepts the vehicle allocation request.

In step S201, the server device 11 determines whether or not the acceptance of the priority vehicle allocation request is first received.

In the case of the acceptance received first, the vehicle is dispatched to the priority taxi 3 of the transmission source as described in the vehicle dispatch process, and the process proceeds to step S202. On the other hand, if the acceptance is received from the second time onward, the taxi is not dispatched to the priority taxi 3 on which the in-vehicle terminal device 7 of the transmission source is mounted, and the process proceeds to step S204.

In step S202, it is determined whether or not the billing amount is equal to or greater than the predetermined amount based on the payment information received from the priority taxi 3 to which the server device 11 is preferentially dispatched. If the billing amount is greater than or equal to the predetermined amount, the process proceeds to step S203, and if the amount is less than the predetermined amount, the process proceeds to step S204.

In step S203, when the charge amount of the passenger transportation performed by the priority vehicle allocation is equal to or more than the predetermined amount, the server device 11 invalidates the priority vehicle allocation right being exercised as exhausted.

On the other hand, in step S204, if the priority vehicle allocation is not performed, or if the charge amount for passenger transportation is less than the predetermined amount even if the priority vehicle allocation is performed, the server device 11 assumes that the priority vehicle allocation right is not exhausted and exercises the state. maintain.

Therefore, for example, it is possible to deal with a case where the user's disembarkation place is different from the arrival place of the vehicle allocation request and the passenger transportation finally becomes unfavorable to the driver.

[Effect of Example 1]
As described above, the vehicle allocation system 1 of the present embodiment is mounted on each taxi 3 that transports passengers from a desired departure point to the arrival point, and is capable of transmitting acceptance of a vehicle allocation request for passenger transportation. It is possible to communicate with the in-vehicle terminal device 7 operated by the driver of the vehicle and the in-vehicle terminal device 7, and the vehicle allocation request received from the user is transmitted to at least one in-vehicle terminal device 7 to accept the acceptance, and the acceptance of the vehicle allocation request is accepted. It includes a server device 11 that dispatches a taxi 3 equipped with a transmission source in-vehicle terminal device 7 to a user when a taxi is received.

The in-vehicle terminal device 7 receives the exercise of the priority vehicle allocation right granted when either or both of the ratio of the number of acceptance requests to the number of vehicle allocation requests within a predetermined period and the number of acceptances satisfy the predetermined criteria, and the server device 11 receives the exercise. It can be sent.

When the server device 11 receives the vehicle allocation request, it determines whether or not the received vehicle allocation request is subject to the predetermined priority vehicle allocation, and exercises the priority vehicle allocation right when the vehicle allocation request is subject to the priority vehicle allocation. The vehicle allocation request is transmitted only to the in-vehicle terminal device 7.

Therefore, in this embodiment, the driver acquires the priority vehicle allocation right according to the acceptance rate and the number of acceptances of the vehicle allocation request within the predetermined period, and exercises the acquired priority vehicle allocation right to obtain the priority vehicle allocation under favorable conditions for the driver. It becomes possible to receive a vehicle dispatch request. As a result, when the driver accepts the vehicle dispatch request of the user and the vehicle is dispatched, the driver can positively accept the vehicle dispatch request.

Further, the vehicle allocation request is transmitted from the user terminal device 5 operated by the user to the server device 11, and when the server device 11 receives the vehicle allocation request by receiving it, the server device 11 transmits the received vehicle allocation request to at least one in-vehicle terminal device 7. ..

Therefore, in this embodiment, it is possible to automate the process from the user's request for vehicle allocation to the vehicle allocation.

When the server device 11 receives the acceptance of the vehicle allocation request from the plurality of in-vehicle terminal devices 7, the server device 11 allocates the vehicle to one taxi 3 selected from the taxis 3 equipped with the plurality of in-vehicle terminal devices 7. , The number of acceptances for granting the priority vehicle allocation right is added to all the drivers of the plurality of in-vehicle terminal devices 7 that have transmitted the acceptance.

Therefore, even when the acceptance of the vehicle allocation request is received from a plurality of in-vehicle terminal devices 7 for one vehicle allocation request, the vehicle can be smoothly allocated and the number of acceptances is surely added to the driver who accepted the request. can do.

When determining whether or not the vehicle allocation request is subject to priority vehicle allocation, the server device 11 searches for a route between the departure point and the arrival point specified from the vehicle allocation request, and the searched route is at least a predetermined distance. In some cases, the vehicle allocation request is judged to be the target of priority vehicle allocation.

Therefore, in this embodiment, it is possible to reliably perform priority vehicle allocation that is advantageous to the driver exercising the priority vehicle allocation right.

The in-vehicle terminal device 7 transmits the charge amount to the server device 11 after the passenger transportation is completed, and the server device 11 gives the priority vehicle allocation right when the charge amount for the passenger transportation performed by the priority vehicle allocation is less than the predetermined amount. Maintain the state of exercising the priority vehicle allocation right without revoking it.

Therefore, in this embodiment, the priority vehicle allocation right being exercised can be revoked only when the charge amount for passenger transportation is finally advantageous to the driver of a predetermined amount or more, and the reliability of the driver for the priority vehicle allocation right is improved. can do. As a result, the driver can be made to accept the vehicle dispatch request more positively.

[Other]
In the vehicle allocation system 1, drivers may be ranked according to the acceptance rate, and the distance of the vehicle allocation request for priority vehicle allocation that can be received may vary according to the rank. Higher-ranked drivers will be able to receive dispatch requests for priority vehicle allocation over longer distances.

Further, in the vehicle allocation system 1, when the priority vehicle allocation right is granted, the number of priority vehicle allocation rights granted may be determined by lottery or the like.

Further, the vehicle allocation system 1 of the first embodiment is applied to the vehicle allocation of the taxi 3, but the present invention is not limited to this. For example, the vehicle allocation system of the present invention can also be applied to vehicle allocation such as courier service and freight transportation in which luggage is collected and transported from a collection place which is a departure place to a delivery place which is an arrival place.

Since the basic configuration of the second embodiment is the same as that of the first embodiment, the block diagram will be referred to with reference to FIG. 1, and duplicate description will be omitted.

The vehicle allocation system 1 of this embodiment enables the driver to confirm information regarding priority vehicle allocation with the driver terminal device 7a.

That is, the driver terminal device 7a of the present embodiment has a menu output function, a switching function, a ranking output function, and an acquisition notification function by executing the driver's application on the processor 19.

The menu output function is a function of displaying a menu screen on the user interface 21 of the driver terminal device 7a and accepting the selection of the driver. FIG. 5 shows an example of the menu screen. In this menu screen MI, in addition to the selection button SB such as "priority dispatch" and "notification", the company ID that identifies the company to which the driver belongs, the vehicle code that identifies the taxi 3, and the crew ID that identifies the driver are displayed. Has been done. The information displayed on the menu screen MI is arbitrary.

Each selection button SB serves as a trigger for transitioning to the corresponding screen when the driver selects on the menu screen MI. In this embodiment, when the selection button SB of "priority vehicle allocation" is selected, the screen transitions to the priority vehicle allocation screen, and the switching function and the ranking output function are exhibited. In addition, when the selection button SB of "Notification" is selected, the screen is displayed and the notification function is exhibited. FIG. 6 shows an example of a priority vehicle allocation screen, and FIG. 7 shows an example of a notification screen.

In this embodiment, the transition to the prior screen is performed before the transition to the priority vehicle allocation screen RI as shown in FIG. FIG. 8 shows an example of the preliminary screen.

On the advance screen PI, important information regarding priority vehicle allocation is displayed. The important information is a part of the information displayed on the priority vehicle allocation screen RI. For example, in the preliminary screen PI of FIG. 8, the number of priority vehicle allocation rights owned by the driver is displayed as important information.

This advance screen PI can be surely confirmed by the driver by displaying only important information. It should be noted that the advance screen PI can display a plurality of different information collectively or can be continuously switched and displayed. In addition, important information may be set for each driver.

The information displayed on the priority vehicle allocation screen RI is the priority vehicle allocation right information and the ranking information in this embodiment. Priority vehicle allocation right information and ranking information are acquired from the server device 11. The acquisition timing is arbitrary, but is performed, for example, at predetermined time intervals.

The priority vehicle allocation right information includes the number of priority vehicle allocation rights owned (“number of priority vehicle allocation rights owned” in FIG. 6) and whether or not the priority vehicle allocation right is exercised. The ranking information will be described later together with the ranking output function. The number of priority vehicle allocation rights is indicated by a numerical value, and whether or not the priority vehicle allocation right is exercised is indicated by a switch SW described later.

In this embodiment, the "priority vehicle allocation right" selection button SB is displayed near the priority vehicle allocation right information. The selection button SB of the "priority vehicle allocation right" is a button for displaying the explanation of the priority vehicle allocation right in a dialog when selected. The explanation of the priority vehicle allocation right may be displayed on the priority vehicle allocation screen RI.

The switching function is a function that enables switching between exercise and non-exercise of the priority vehicle allocation right. In this embodiment, switching between exercise and non-exercise of the priority vehicle allocation right is received by displaying the switch SW on the user interface 21 of the driver terminal device 7a and by the displayed switch SW.

Therefore, the in-vehicle terminal device 3 of the present embodiment is configured to accept the exercise of the priority vehicle allocation right by switching between exercise and non-exercise. It is also possible to switch between exercising and non-exercising the priority vehicle allocation right by a mechanical switch.

In the switch SW of this embodiment, the knob NB is located on the right side when the priority vehicle allocation right is exercised (two-dot chain line in FIG. 6), and the knob NB is located on the left side when the priority vehicle allocation right is not exercised (FIG. 6). .. At the time of exercise, the knob NB is displayed in a different color from that at the time of non-exercise together with the number of priority vehicle allocation rights. The form of the switch SW is arbitrary as long as the priority vehicle allocation right can be switched between exercise and non-exercise.

The switch to non-exercise by the switch SW is effective when the taxi 3 is not dispatched based on the priority dispatch right. In this embodiment, the switch SW can be operated only when the taxi 3 is not dispatched based on the priority dispatch right.

Whether or not the vehicle is dispatched based on the priority vehicle allocation right can be determined by whether or not the vehicle allocation request information is retained when the priority vehicle allocation right is exercised. The vehicle allocation request information is information on the vehicle allocation content held in the taxi 3 to which the vehicle is allocated.

Further, when exercising the priority vehicle allocation right, the operation button SB of the "priority vehicle allocation" on the menu screen MI indicates that the vehicle is being exercised (two-dot chain line in FIG. 5).

The ranking output function is a function that enables output of ranking information of the driver of the taxi 3 equipped with the in-vehicle terminal device 7. In the present embodiment, the predetermined standard for acquiring the priority vehicle allocation right is the predetermined rank among all the drivers based on the acceptance information within the predetermined period, and the rank information is the information regarding the rank. As described above, the ranking information is acquired from the server device 11 at predetermined time intervals, for example. The ranking information is also acquired by selecting the "reload" selection button SB on the priority vehicle allocation screen RI.

In this embodiment, the priority vehicle allocation right is granted to the top 10% of all drivers, and the drivers having a predetermined rank (for example, 320th place) or higher determined by this are subject to the priority vehicle allocation right.

The ranking information displayed on the priority vehicle allocation screen RI includes the acceptance information of the drivers of the predetermined order (the number of acceptances and the acceptance rate in this embodiment), the acceptance information of the driver of the taxi 3 equipped with the in-vehicle terminal device 7, or the predetermined ranking information. It includes at least one of the differences in acceptance information between the ranking driver and the driver of the taxi 3 equipped with the in-vehicle terminal device 7.

In this embodiment, whether or not the priority vehicle allocation screen RI is within the current ranking of the driver of the taxi 3 equipped with the in-vehicle terminal device 7 together with both of them, and within the priority vehicle allocation right granting area (acquisition range) based on the current ranking. Information on the grant area of is displayed.

The priority vehicle allocation screen RI of this embodiment emphasizes the target of the priority vehicle allocation right in the pyramid graph G, and indicates the driver's current ranking not only numerically but also by the pointer P in the pyramid graph G, thereby indicating the driver's current ranking. Recognition is improved. Moreover, since the highlighting of the priority vehicle allocation right is made different at the top and bottom of the pointer P, the recognition of the driver's current ranking is further improved.

In addition, the driver's acceptance information and ranking are numerically displayed on one side of the pyramid graph G, and the driver's acceptance information and ranking of the predetermined ranking are displayed numerically on the other side to recognize the driver's current ranking and predetermined ranking. The sex is improving. Further, by displaying the difference in the acceptance information with the driver of the predetermined order side by side under the driver's acceptance information, the recognition of the acceptance rate and the number of acceptances that the driver lacks is improved.

Further, the driver's acceptance information and rank are shown in the same color as the pointer P in the pyramid graph G, and the driver's acceptance information and rank in the predetermined rank are displayed in the same color as the grant target in the pyramid graph G. As a result, the driver's current ranking and recognition of the predetermined ranking are improved. Further, the letter T of "acquisition range" is displayed adjacent to the driver's ranking to improve the recognition of whether or not the priority vehicle allocation right is within the acquisition range.

In addition, the ranking output function of this embodiment can output past ranking information. The output of the past ranking information is performed by selecting the selection button SB of the "past data" on the priority vehicle allocation screen RI. FIG. 9 shows an example of the past information screen.

The past information screen II outputs transition information of the past ranking. In this embodiment, when last month or this month is selected, the transition of the ranking for each day of last month or this month is output as a graph. When a year is selected, the transition of the monthly ranking of that year is output as a graph. The driver's ranking and acceptance information and the acceptance information of the driver of the predetermined ranking are displayed together with the graph. Also on this past information screen, the ranking information can be acquired by selecting the "reload" selection button SB.

In addition, the ranking output function of this embodiment outputs ranking information on the priority vehicle allocation screen RI that has transitioned from the menu screen MI, and also outputs ranking information at the start of the driver's flight.

FIG. 10 shows an example of the screen at the start of the flight. At the start of the flight, the crew code is input in the driver terminal device 7a to associate the driver with the driver terminal device 7a. At this time, in this embodiment, the driver terminal device 7a acquires the ranking information from the server device 11 and displays it on the crew start screen SI.

In the acquisition notification function, when the priority vehicle allocation right is granted to the driver, the priority vehicle allocation right grant information is notified on the user interface 21 of the driver terminal device 7a. The grant information may be transmitted when the priority vehicle allocation right is granted from the server device 11.

As shown in FIG. 7A, the notification function of this embodiment displays a list together with other information on the notification screen NI in which the driver transitions from the menu screen MI. In this list display, although not particularly limited, the summary SM of the given information is displayed. Summary of Granted Information SM is, for example, the number of priority dispatch rights granted and a text notifying the number.

Further, the notification function displays the details D of the given information as shown in FIG. 7B when the driver selects the summary SM of the given information. The details of the granted information include, in addition to the information displayed in the summary SM, the number of priority vehicle allocation rights owned, the consent information and the order that are the basis for granting the priority vehicle allocation rights, and the like.

As described above, in the vehicle allocation system 1 of the present embodiment, the in-vehicle terminal device 7 accepts the exercise of the priority vehicle allocation right by switching between exercise and non-exercise, and the in-vehicle terminal device 7 is mounted for the switching. This is effective when the taxi 3 is not dispatched based on the priority dispatch right.

Therefore, it is possible to easily switch between exercising and non-exercising the priority vehicle allocation right, whereby the driver can easily recognize whether or not the priority vehicle allocation right is being exercised. Moreover, while the priority vehicle allocation right can be easily switched between exercise and non-exercise, it is possible to prevent the priority vehicle allocation right from being inadvertently switched to non-exercise when the vehicle is dispatched based on the priority vehicle allocation right. ..

Further, the predetermined standard for the priority vehicle allocation right is the predetermined order among all the drivers based on the acceptance information of either one or both of the acceptance rate and the acceptance number within the predetermined period, and the in-vehicle terminal device 7 is in-vehicle. The ranking information of the driver of the taxi 3 equipped with the terminal device 7 can be acquired from the server device 11 and output by the expiration of the predetermined period.

Therefore, the driver can confirm his / her ranking during the predetermined period for acquiring the priority vehicle allocation right. As a result, it is possible to improve the motivation of the driver and the number of consents and the consent rate.

The in-vehicle terminal device 7 acquires and outputs ranking information from the server device 11 at least at the start of the flight.

Therefore, the driver can confirm his / her ranking at the start of the flight. Therefore, the vehicle allocation system 1 of the present embodiment can make the driver aware of his / her own ranking each time he / she starts the flight, and can improve the driver's motivation, the number of consents, and the consent rate.

The ranking information is output by displaying an image on the in-vehicle terminal device 7.

Therefore, the driver can easily visually recognize the ranking information. It is also possible to output the ranking information by voice or the like.

Further, the ranking information is the difference between the acceptance information of the driver of the predetermined order and the acceptance information of the driver operating the in-vehicle terminal device 7, or the acceptance information of the driver of the predetermined order and the driver of the taxi 3 equipped with the in-vehicle terminal device 7. Includes at least one.

Therefore, by comparing the results with the drivers in the predetermined order, it is possible to more surely improve the motivation of the driver and the number of consents and the consent rate.

The in-vehicle terminal device 7 can acquire and output rank transition information from the server device 11. As a result, it is possible to more surely improve the motivation of the driver and the number of consents and the number of consents.

The in-vehicle terminal device 7 acquires the priority vehicle allocation right grant information given to the driver of the taxi 3 equipped with the in-vehicle terminal device 7 from the server device 11 and notifies the driver.

Therefore, the vehicle allocation system 1 of the present embodiment makes the driver aware of the acquisition of the priority vehicle allocation right, and can improve the driver's motivation, the number of consents, and the consent rate.

1 Vehicle dispatch system 3 Taxi (vehicle)
5 User terminal device 7 In-vehicle terminal device 11 Server device

Claims (12)

An in-vehicle terminal device operated by a driver of the vehicle, which is mounted on a vehicle for transportation from a desired departure point to an arrival point and can transmit acceptance of a vehicle allocation request for the transportation.
It is possible to communicate with the in-vehicle terminal device, and when the vehicle allocation request received from the user is transmitted to at least one in-vehicle terminal device to accept the acceptance, and the acceptance of the vehicle allocation request is received, the in-vehicle terminal device of the transmission source It is equipped with a server device that dispatches one installed vehicle to the user.
The in-vehicle terminal device receives the exercise of the priority vehicle allocation right granted when the ratio of the number of accepted vehicle allocation requests to the number of vehicle allocation requests within a predetermined period and one or both of the accepted numbers satisfy the predetermined criteria, and the server device. Can be sent to
When the server device receives the vehicle allocation request, the server device determines whether or not the received vehicle allocation request is subject to the predetermined priority vehicle allocation, and when the vehicle allocation request is the target of the priority vehicle allocation, the said The vehicle allocation request is transmitted only to the in-vehicle terminal device operated by the driver exercising the priority vehicle allocation right.
Vehicle dispatch system. The vehicle allocation system according to claim 1.
The vehicle allocation request is transmitted from the user terminal device operated by the user to the server device.
When the server device receives the vehicle allocation request by receiving the vehicle allocation request, the server device transmits the received vehicle allocation request to the at least one in-vehicle terminal device.
Vehicle dispatch system. The vehicle allocation system according to claim 1 or 2.
When the server device receives acceptance of the vehicle allocation request from a plurality of in-vehicle terminal devices, the server device allocates the vehicle to one vehicle selected from the vehicles equipped with the plurality of in-vehicle terminal devices, and receives the acceptance. Is added to the number of acceptances for granting the priority vehicle allocation right to all the drivers of the plurality of in-vehicle terminal devices that have transmitted the above.
Vehicle dispatch system. The vehicle allocation system according to any one of claims 1 to 3.
The server device searches for a route between a departure place and an arrival place specified from the vehicle allocation request when determining whether or not the vehicle allocation request is subject to priority vehicle allocation, and the searched route is predetermined. If the distance is longer than the distance, the vehicle allocation request is judged to be the target of priority vehicle allocation.
Vehicle dispatch system. The vehicle allocation system according to any one of claims 1 to 4.
The in-vehicle terminal device transmits the billing amount to the server device after the end of the transportation.
When the charge amount of the transportation performed by the priority vehicle allocation is less than a predetermined amount, the server device maintains the exercise state of the priority vehicle allocation right without revoking the priority vehicle allocation right.
Vehicle dispatch system. The vehicle allocation system according to any one of claims 1 to 5.
The in-vehicle terminal device accepts the exercise of the priority vehicle allocation right by switching between the exercise and the non-exercise, and the switching is performed by the vehicle on which the in-vehicle terminal device is mounted based on the priority vehicle allocation right. Valid if not done,
Vehicle dispatch system. The vehicle allocation system according to any one of claims 1 to 6.
The predetermined standard for the priority vehicle allocation right is a predetermined order among all drivers based on the ratio of the accepted number within the predetermined period and the acceptance information of either or both of the accepted number.
The in-vehicle terminal device can acquire and output the ranking information of the driver of the vehicle on which the in-vehicle terminal device is mounted from the server device until the expiration of the predetermined period.
Vehicle dispatch system. The vehicle allocation system according to claim 7.
The in-vehicle terminal device acquires and outputs the ranking information from the server device at the start of the flight.
Vehicle dispatch system. The vehicle allocation system according to claim 7 or 8.
The output of the ranking information is performed by displaying an image on the in-vehicle terminal device.
Vehicle dispatch system. The vehicle allocation system according to any one of claims 7 to 9.
The ranking information includes the acceptance information of the driver of the predetermined order and the acceptance information of the driver of the vehicle equipped with the in-vehicle terminal device, or the driver of the predetermined order and the driver of the vehicle equipped with the in-vehicle terminal device. Includes at least one of the differences in the acceptance information of
Vehicle dispatch system. The vehicle allocation system according to any one of claims 7 to 10.
The in-vehicle terminal device can acquire and output rank transition information from the server device.
Vehicle dispatch system. The vehicle allocation system according to any one of claims 1 to 11.
The in-vehicle terminal device acquires the priority vehicle allocation right grant information given to the driver of the vehicle equipped with the in-vehicle terminal device from the server device and notifies the driver.
Vehicle dispatch system.

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