JP2020205008A - Monitoring device, monitoring system, program, and monitoring method - Google Patents

Abstract

To provide a monitoring device capable of displaying the progress of multiple operations at the same time.SOLUTION: A monitoring device 100 includes: an image acquisition unit 111 that acquires display screens of multiple monitoring terminals displaying monitoring information of a monitoring target; a monitoring information acquisition unit 112 that acquires monitoring information from the images on the display screen and stores the information in an aggregation result database 150; and a monitoring display control unit 113 that aggregates the monitoring information stored in the aggregation result database 150 and displays the same.SELECTED DRAWING: Figure 4

Description

The present invention relates to a monitoring device, a monitoring system, a program, and a monitoring method for displaying the progress of work.

Companies and government agencies carry out multiple tasks, and it is necessary to monitor the progress of each task. For example, a bank has operations such as currency exchange, fund transfer, and seal registration, and the number of received business processes, the number of processed cases, and the number of unprocessed cases are ascertained by referring to the screen of each business terminal (business terminal). By doing so, you can check the progress. When trying to check the progress of multiple businesses, it is necessary to access each business terminal.
As a method of confirming the progress status of a plurality of operations from one monitoring terminal, there is a method of displaying the screen of the business terminal on the monitoring terminal (remote connection, remote access) (Patent Document 1).

JP-A-2018-110348

By using remote access, it is possible to check the progress of a plurality of operations from one monitoring terminal. However, it is necessary to access each business terminal, which is troublesome. In addition, it is not possible to check the progress of a plurality of operations on the same screen, and it is necessary to switch the screen for each access destination business terminal.
As another method, a method of modifying the business system so that the progress status is transmitted to the monitoring terminal can be considered. However, in this method, each of a plurality of business systems is modified, and a cost for modification is incurred. In addition, there is a possibility that troubles may occur in the business system due to the modification.

The present invention has been made in view of such a background, and an object of the present invention is to provide a monitoring device, a monitoring system, a program, and a monitoring method capable of simultaneously displaying the progress status of a plurality of operations.

In order to solve the above-mentioned problems, the monitoring device according to the present invention includes an image acquisition unit that acquires a display screen of one or more monitoring terminals that displays monitoring information to be monitored, and the monitoring information from the image of the display screen. It is characterized by including a monitoring information acquisition unit for acquiring the above and a monitoring display control unit for outputting a monitoring information list display screen that aggregates and displays the monitoring information.

Further, in order to solve the above-mentioned problems, the monitoring system according to the present invention is a monitoring system including one or more monitoring terminals for displaying monitoring information to be monitored and a monitoring device. Monitoring in which the monitoring terminal acquires the display screen of the monitoring terminal, the monitoring information acquisition unit that acquires the monitoring information from the image of the display screen, and transmits the acquired monitoring information to the monitoring device. Monitoring that includes an information transmission unit, and outputs a monitoring information collection unit that receives the monitoring information transmitted by the monitoring terminal and a monitoring information list display screen that aggregates and displays the received monitoring information. It is characterized by including a display control unit.

In order to solve the above-mentioned problems, the program according to the present invention is characterized in that the computer functions as the above-mentioned monitoring device.

Further, in order to solve the above-mentioned problems, the monitoring method according to the present invention is a monitoring method of a monitoring device, and the monitoring device displays a display screen of one or more monitoring terminals for displaying monitoring information to be monitored. It is characterized in that the step of acquiring the monitoring information, the step of acquiring the monitoring information from the image of the display screen, and the step of outputting the monitoring information list display screen that aggregates and displays the monitoring information are executed.

According to the present invention, it is possible to provide a monitoring device, a monitoring system, a program, and a monitoring method capable of displaying the progress status of a plurality of operations at the same time.

It is an overall block diagram of the monitoring system which concerns on 1st Embodiment. It is a screen block diagram of the progress status display screen displayed on the various notification business terminal which concerns on 1st Embodiment. It is a screen block diagram of the progress status display screen displayed on the exchange business terminal which concerns on 1st Embodiment. It is a figure which shows the functional structure of the monitoring apparatus which concerns on 1st Embodiment. It is a data structure diagram of the monitoring target database which concerns on 1st Embodiment. It is a data structure diagram of the aggregation result database which concerns on 1st Embodiment. This is a progress status list display screen according to the first embodiment. It is a flowchart of the monitoring process which concerns on 1st Embodiment. It is an overall block diagram of the monitoring system which concerns on 2nd Embodiment. It is a figure which shows the functional structure of the business terminal which concerns on 2nd Embodiment. It is a data structure diagram of the monitoring target database which concerns on 2nd Embodiment. It is a figure which shows the functional structure of the monitoring apparatus which concerns on 2nd Embodiment. It is a data structure diagram of the aggregation result database which concerns on 2nd Embodiment. It is a flowchart of the monitoring information transmission processing executed by the business terminal which concerns on 2nd Embodiment. It is a flowchart of the monitoring process executed by the monitoring apparatus which concerns on 2nd Embodiment.

Hereinafter, the monitoring device according to the embodiment (embodiment) for carrying out the present invention will be described. The monitoring device is characterized in that it accesses a business terminal (monitoring terminal) of various businesses, acquires a screen for displaying the progress status (monitoring information), aggregates the progress status for each business, and displays it on the screen. .. The progress status includes the number of received work (number of received cases), the number of processed cases (number of processed cases), and the number of unprocessed cases (number of unprocessed cases).
By doing so, it is possible to check the progress status of a plurality of businesses (monitoring targets) on one screen without accessing each business terminal. In addition, there is no need to modify the business system, and there are no costs or troubles associated with the modification.

<< First Embodiment: Overall configuration of monitoring system >>
FIG. 1 is an overall configuration diagram of the monitoring system 10 according to the first embodiment. The monitoring system 10 includes a monitoring device 100 to which a large monitor 300 is connected, various notification business terminals 201, an exchange business terminal 202, and other business terminals 203 and 204. The monitoring device 100 can access (remote access, remote connection) various notification business terminals 201, exchange business terminals 202, and other business terminals 203 and 204 via the network 500.

The various notification business terminals 201 are terminals connected to a business system that processes various notifications, and display the progress of the notification processing (see FIG. 2 described later). The exchange business terminal 202 is a terminal connected to a business system that performs exchange processing, and displays the progress of exchange processing (see FIG. 3 described later). The other business terminals 203 and 204 are terminals connected to various business processing systems and display the progress status of each business processing. When it is not necessary to distinguish between them, the notification business terminal 201, the exchange business terminal 202, and the other business terminals 203 and 204 are collectively referred to as the business terminal 200.

<< First Embodiment: Screen configuration of a business terminal >>
FIG. 2 is a screen configuration diagram of a progress status display screen 410 displayed on the notification business terminal 201 according to the first embodiment. In the progress status display screen 410, for each document shown in the document classification column 411, the number of received cases is in the column 412 of the total number of sheets, the number of processed cases is in the column 413 of the number of input sheets, and the number of unprocessed cases is the column 414 of the remaining number of sheets. Is displayed in. For example, as shown in line 419, the number of received documents is 382, the number of processed documents is 30, and the number of unprocessed documents is 352. The total number in the total number column 412, the total number in the input number column 413, and the total number in the remaining number column 414 are the number of received notifications, the number of processed cases, and the total number of unprocessed items, respectively. The number of cases. By looking at these numbers, the progress of various notification processing operations can be confirmed.

FIG. 3 is a screen configuration diagram of the progress status display screen 420 displayed on the exchange business terminal 202 according to the first embodiment. The progress status display screen 420 includes a processing management display area 422, an unprocessed breakdown display area 423, and a transmission management display area 424. Only a part of the unprocessed breakdown display area 423 is shown in FIG. The processing management display area 422 shows the number of received cases, the number of transmitted cases for own store, the number of transmitted cases for other stores, the number of returned cases, and the number of unprocessed cases for each category such as "own bank" and "other bank". In the total column 421, the number of received cases of the entire exchange business, the number of transmitted cases to the own store, the number of transmitted cases to other stores, the number of returned cases, and the number of unprocessed cases are shown. You can check the progress of. Regarding the exchange business, the number of received cases in the total column 421 is the number of received cases, and the sum of the total number of cases sent to the own store and the sum of the sent to other stores and the returned goods is the number of processed cases, and the total number of cases 421 is unprocessed. Is the number of unprocessed cases.

<< First Embodiment: Configuration of Monitoring Device >>
FIG. 4 is a diagram showing a functional configuration of the monitoring device 100 according to the first embodiment. The monitoring device 100 includes a control unit 110, a storage unit 120, and an input / output unit 180. The input / output unit 180 includes a NIC (Network Interface Card) for transmitting and receiving communication data with the business terminal 200, a video card for outputting screen data to a large monitor 300, and the like.

The storage unit 120 is composed of a RAM (Random Access Memory), an SSD (Solid State Drive), and the like, and is described as a monitoring processing program 121 and a monitoring target database 130 (in FIG. 4, it is described as a monitoring target DB (Database), and is described later in FIG. 5). (See) and the aggregation result database 150 (see FIG. 6 below) are included and stored. The CPU (Central Processing Unit) constituting the control unit 110 executes the monitoring processing program 121 to perform the monitoring process (see FIG. 8 described later). By executing the monitoring process, the monitoring device 100 accesses the business terminal 200, totals the progress status for each business, and displays it on the large monitor 300 (see FIG. 1).

<< First embodiment: Monitoring device: Monitoring target database >>
FIG. 5 is a data structure diagram of the monitored database 130 according to the first embodiment. The monitoring target database 130 is, for example, tabular data. One record of the monitored database 130 shows the information necessary for acquiring the progress status of one business, and the business 131, the terminal 132, the received number area 133, the processed number area 134, and the unprocessed number area 135. Includes attributes (columns) of.

Business 131 indicates the name of the business for which the progress status is acquired. The terminal 132 is identification information of the business terminal 200 that is accessed to acquire the progress status. The reception number area 133 indicates an area on the screen (progress status display screen) of the business terminal 200 where the number of business receptions is displayed. The area is shown in the form of "X coordinate on the screen in the upper left corner of the area, Y coordinate on the screen in the upper left corner of the area: width of the area, height of the area". If there are multiple areas and the sum of the numerical values shown in each area indicates the number of receptions, the areas are separated by a semicolon (;).

The processed number area 134 indicates an area on the screen of the business terminal 200 in which the processed number of business is displayed. The unprocessed number area 135 indicates an area on the screen of the business terminal 200 in which the unprocessed number of business is displayed. The format of the processed number area 134 and the unprocessed number area 135 is the same as that of the received number area 133.

Record 139 indicates information necessary for acquiring the progress status of the business of "notifications", and indicates that the identification information of the business terminal which is the various notification business terminal 201 to be accessed is "T034". There is. “405, 285: 215, 60” in the reception number area 133 of the record 139 is the X coordinate of the upper left corner of the area in the area of “1403” described first in the total number column 412 (see FIG. 2). Is 405, the Y coordinate is 285, and the width of the region is 215 and the height is 60. "405, 350: 215, 60", which is separated by a semicolon and follows, indicates the area of "98" described second in the total number column 412.

“630,285: 215,60” in the processed number area 134 of the record 139 indicates the area of “1403” first described in the input number column 413 (see FIG. 2). “855,285: 215,60” in the unprocessed number area 135 of the record 139 indicates the area of “0” described first in the remaining number column 414.

Five numerical values are displayed in the total number column 412 (see FIG. 2), and the reception number area 133 includes five areas (in FIG. 5, two of the five areas are described. , The remaining three are abbreviated as "..."). In anticipation that the number of document categories will increase in the future, an area in which a numerical value is displayed may be included in the reception number area 133 in advance. When an area is set in the monitoring target database 130 and the number of cases is not displayed in the area, the monitoring device 100 treats the number of cases in the area as 0. The same applies to the processed number area 134 and the unprocessed number area 135.

<< First embodiment: Monitoring device: Aggregation result database >>
FIG. 6 is a data structure diagram of the aggregation result database 150 according to the first embodiment. The aggregation result database 150 is, for example, tabular data. One record in the aggregation result database 150 shows the progress of one business and includes attributes (columns) of business 151, reception 152, processed 153, and unprocessed 154. Business 151, reception 152, processed 153, and unprocessed 154 indicate the name of the business, the number of received cases, the number of processed cases, and the number of unprocessed cases, respectively. The business 151 corresponds to the business 131 of the monitored database 130 (see FIG. 5).

<< First embodiment: Monitoring device: Control unit >>
Returning to FIG. 4, the control unit 110 of the monitoring device 100 will be described. The control unit 110 includes an image acquisition unit 111, a monitoring information acquisition unit 112, and a monitoring display control unit 113.

The image acquisition unit 111 accesses the business terminal 200 and acquires image data of the business progress status display screen. The image acquisition unit 111 accesses, for example, the various notification business terminals 201 to acquire the progress status display screen 410 (see FIG. 2). For each business, the acquisition destination business terminal 200 can be specified from the terminal 132 (see FIG. 5). Here, for the image data of the progress status display screen, for example, a program for acquiring the captured image of the display screen is operated on the business terminal, and the captured image at that time is transmitted as a response to the instruction from the image acquisition unit 111. It may be. Alternatively, the monitoring device 100 may be able to directly acquire the image of the display screen of the business terminal 200 by the screen sharing function of the operating system or the like. In this way, if the display screen is acquired by a program that operates on the business terminal 200 and is independent of the business processing system, the business processing system does not need to take any action (for example, modify the business processing system). It is possible to acquire the progress data in the business processing system.

The monitoring information acquisition unit 112 acquires the number of received cases, the number of processed cases, and the number of unprocessed cases from the image data of the progress status display screen acquired by the image acquisition unit 111. Specifically, the monitoring information acquisition unit 112 refers to the reception number area 133 (see FIG. 5), reads a numerical image indicating the number of receptions, and stores the read result in the reception 152 (see FIG. 6). If the number of receptions area 133 includes a plurality of areas, the number of receptions in each area is read and the sum is stored in the reception 152. The number of processed cases and the number of unprocessed cases are also stored in the processed 153 and the unprocessed 154, respectively.

The monitoring display control unit 113 generates a progress status list display screen 310 (see FIG. 7 described later) showing the contents of the aggregation result database 150, and outputs the result to the large monitor 300.
FIG. 7 is a progress status list display screen 310 according to the first embodiment. The progress status list display screen 310 is composed of a plurality of sections, and each section shows the progress status including the business name, the number of received cases, the number of processed cases, and the number of unprocessed cases. One partition corresponds to one record in the aggregation result database 150. The upper left section shows the progress of various notification operations, and it is shown that the number of received cases is 2475, the number of processed cases is 2025, and the number of unprocessed cases is 450.

<< First embodiment: Monitoring process >>
FIG. 8 is a flowchart of the monitoring process according to the first embodiment. The monitoring process is executed at a predetermined timing (for example, periodically).
In step S11, the control unit 110 repeats steps S12 to S15 for each task (record) of the monitored database 130 (see FIG. 5).
In step S12, the image acquisition unit 111 connects to the business terminal 200. Specifically, the image acquisition unit 111 connects to the business terminal 200 shown in the terminal 132 (see FIG. 5) corresponding to the business.

In step S13, the image acquisition unit 111 proceeds to step S14 if the connection to the business terminal 200 is successful (step S13 → YES), and proceeds to step S16 if it fails (step S13 → NO).
In step S14, the image acquisition unit 111 acquires the image data of the progress status display screen displayed on the connection-destination business terminal 200.

In step S15, the monitoring information acquisition unit 112 character-recognizes the number of receptions (for example, OCR (Optical)), which is an area included in the image data and is included in the area indicated in the reception number area 133 (see FIG. 5) corresponding to the business. (Character recognition) technology), and store it as numerical data in the reception 152 of the record corresponding to the work of the aggregation result database 150 (see FIG. 6). When a plurality of areas are included in the reception number area 133, the monitoring information acquisition unit 112 character-recognizes the number of reception cases in each area and stores the sum of the character-recognized numerical values in the reception 152. Similarly, for the processed number and the unprocessed number, the monitoring information acquisition unit 112 character-recognizes the number of cases included in the processed case number area 134 and the unprocessed case number area 135, respectively, and has processed 153 and the unprocessed case, respectively. Store in unprocessed 154.

In step S16, the control unit 110 proceeds to step S17 if steps S12 to S15 are executed for each task in the monitored database 130, and returns to step S12 if there is an unprocessed task.
In step S17, the monitoring display control unit 113 generates a progress status list display screen 310 (see FIG. 7) showing the contents of the aggregation result database 150, and outputs the result to the large monitor 300.

<< First Embodiment: Features of Monitoring Process >>
By executing the monitoring process, the monitoring device 100 acquires the number of received cases, the number of processed cases, and the number of unprocessed cases from the business terminal 200, and displays the progress status of the business on the large monitor 300.
In the past, it was necessary to remotely access the business terminal 200 for each business, and it took time and effort to browse the progress status display screen. Further, the progress status display screen is different for each business (see FIGS. 2 and 3), and it is necessary to find out the number of received cases, the number of processed cases, and the number of unprocessed cases in the progress status display screen. In addition, depending on the progress status display screen, only the number of cases for each document (category) of business processing is displayed, and it was necessary to calculate the total number of cases in order to confirm the progress. On the other hand, since the large monitor 300 displays the progress status of a plurality of operations at the same time, the progress status of the plurality of operations can be easily confirmed.

Further, even if the number of target businesses increases, the records of the business terminal, the display area of the number of cases, and the record of the storage area of the number of cases are stored in the monitoring target database 130 (see FIG. It can be added at low cost and in a short period of time. Further, even if the configuration of the progress status display screen displayed on the business terminal changes, the number of received cases area 133, the number of processed cases 134, and the unprocessed number area 135 of the monitoring target database 130 can be changed to reduce the cost. It can be dealt with in a short period of time. Further, since the progress status data is acquired from the display screen of each business terminal, it is possible to acquire and display a plurality of progress statuses without providing a data acquisition interface on each business processing system side.

<< First embodiment: Modification example: Progress list display screen >>
In FIG. 7, the progress list display screen 310 is composed of 16 sections of 4 × 4, but is not limited thereto. It may be 9 sections of 3 × 3.
In FIG. 1, one large monitor 300 is connected to the monitoring device 100, but there may be a plurality of them. For example, the monitoring display control unit 113 generates a plurality of progress status list display screens composed of 9 sections of 3 × 3, and outputs and displays each progress status list display screen on different large monitors connected to each other. You may. Alternatively, a plurality of progress status list display screens may be repeatedly output and displayed in order on one large monitor. By displaying in this way, one section can be displayed in a large size, and the progress status can be easily seen.

The progress status included in the progress status list display screen 310 is the number of received cases, the number of processed cases, and the number of unprocessed cases, but other information may be included. In addition to showing the number of cases numerically, a graph may be included in the display. By displaying in this way, the progress status can be easily understood.

The time when the business terminal 200 is accessed and the progress status display screen is acquired may be included. Alternatively, if the progress status display screen includes the update time (see "Real-time inquiry May 16, 2019 10:34:59" at the top of the progress status display screen 420 (see Fig. 3)), the progress status display screen The update time may be included instead of the time when the is acquired. By doing so, it becomes possible to grasp the progress status at what time.

<< First embodiment: Modification example: Acquisition of number of cases >>
In the above-described embodiment, the monitoring device 100 character-recognizes a number (image data) representing the number of cases included in the progress status display screen, converts it into numerical data, and stores it in the aggregation result database 150 (see FIG. 6). ing. On the other hand, without recognizing characters, the area shown in the monitoring target database 130 (see FIG. 5) is cut out from the image data on the progress status display screen, and the image data is stored in the aggregation result database 150 as it is, and the image data. It may be embedded in the progress status list display screen 310 and displayed.

<< Second Embodiment >>
In the first embodiment, the monitoring device 100 acquires the number of received cases, the number of processed cases, and the number of unprocessed cases by character recognition from the progress status display screen displayed on the business terminal 200. Instead of this, the business terminal may acquire the number of received cases, the number of processed cases, and the number of unprocessed cases and transmit them to the monitoring device.

<< Second Embodiment: Configuration of Business Terminal >>
FIG. 9 is an overall configuration diagram of the monitoring system 10A according to the second embodiment. The monitoring system 10A has the same configuration as the monitoring system 10 according to the first embodiment, and includes a monitoring device 100A and a business terminal 200A.

FIG. 10 is a diagram showing a functional configuration of the business terminal 200A according to the second embodiment. The business terminal 200A includes a control unit 210, a storage unit 220, and an input / output unit 280. The input / output unit 280 includes a NIC for transmitting and receiving communication data with the monitoring device 100A described later, a video card for outputting screen data to a display (not shown), and the like.

<< Second embodiment: Business terminal configuration: Storage unit >>
The storage unit 220 is composed of RAM, SSD, and the like, and stores the monitoring information transmission program 221 and the monitoring target database 230 (see FIG. 11 described later). The CPU constituting the control unit 210 executes the monitoring information transmission program 221 to perform the monitoring information transmission process (see FIG. 14 described later). By executing the monitoring information transmission process, the business terminal 200A acquires the progress status (number of received cases, number of processed cases, number of unprocessed cases) from the progress status display screen (see FIGS. 2 and 3) displayed on itself. Then, it is transmitted to the monitoring device 100A.

FIG. 11 is a data structure diagram of the monitored database 230 according to the second embodiment. The monitoring target database 230 is, for example, tabular data consisting of one record. One record of the monitoring target database 230 shows the information necessary for acquiring the progress status from the progress status display screen displayed on the business terminal 200A, and the number of received cases area 233, the number of processed cases area 234, and the number of unprocessed cases. Includes the attributes (columns) of region 235. The received number area 233, the processed number area 234, and the unprocessed number area 235 are the same as the received number area 133 (see FIG. 5), the processed number area 134, and the unprocessed number area 135, respectively.

<< Second embodiment: Business terminal: Control unit >>
Returning to FIG. 10, the control unit 210 of the business terminal 200A will be described. The control unit 210 includes an image acquisition unit 211, a monitoring information acquisition unit 212, a monitoring information transmission unit 213, and a business processing unit 219.
The image acquisition unit 211 acquires the image data of the progress status display screen generated by the business processing unit 219 described later.

The monitoring information acquisition unit 212 acquires the number of received cases, the number of processed cases, and the number of unprocessed cases from the image data of the progress status display screen acquired by the image acquisition unit 211 with reference to the monitoring target database 230 (see FIG. 10). To do.
The monitoring information transmission unit 213 transmits the number of received cases, the number of processed cases, and the number of unprocessed cases acquired by the monitoring information acquisition unit 212 to the monitoring device 100A.
The business processing unit 219 acquires the progress status from the business processing system (not shown), generates a progress status display screen (see FIGS. 2 and 3), and displays the progress status.

<< Second Embodiment: Monitoring device >>
FIG. 12 is a diagram showing a functional configuration of the monitoring device 100A according to the second embodiment. The difference from the monitoring device 100 of the first embodiment will be described with reference to FIG.
The storage unit 120A stores the monitoring processing program 121A and the aggregation result database 150A (see FIG. 13 described later). The CPU constituting the control unit 110A executes the monitoring processing program 121A to perform the monitoring processing (see FIG. 15 described later). By executing the monitoring process, the monitoring device 100A displays the progress status of each business acquired from the business terminal 200A on the large monitor 300.

FIG. 13 is a data structure diagram of the aggregation result database 150A according to the second embodiment. The aggregation result database 150A has a data structure in which the attributes (columns) of the terminal 155 are added to the aggregation result database 150 (see FIG. 6) of the first embodiment. The terminal 155 is identification information of the business terminal 200A, which is the source of the business progress status indicated by the record.

Returning to FIG. 12, the control unit 110A will be described. The control unit 110A includes a monitoring information collection unit 114 in place of the image acquisition unit 111 and the monitoring information acquisition unit 112 of the control unit 110 (see FIG. 4) in the first embodiment. The monitoring information collecting unit 114 receives the progress status (number of received cases, number of processed cases, number of unprocessed cases) transmitted by the business terminal 200A and stores it in the aggregation result database 150A. Similar to the first embodiment, the monitoring display control unit 113 generates a progress status list display screen 310 (see FIG. 7) showing the contents of the aggregation result database 150A, and outputs the result to the large monitor 300.

<< Second embodiment: Monitoring information transmission process >>
FIG. 14 is a flowchart of the monitoring information transmission process executed by the business terminal 200A according to the second embodiment. The monitoring information transmission process is executed at a predetermined timing (for example, periodically).
In step S21, the image acquisition unit 211 acquires the image data of the progress status display screen displayed on the business terminal 200A.

Step S22 is the same as step S15 (see FIG. 8), and the monitoring information acquisition unit 212 refers to the monitoring target database 230 (see FIG. 11), and from the image data, the number of received cases, the number of processed cases, and not yet. Character recognition and acquisition of the number of processing cases.
In step S23, the monitoring information transmission unit 213 transmits the number of received cases, the number of processed cases, and the number of unprocessed cases to the monitoring device 100A.

<< Second embodiment: Monitoring information transmission process >>
FIG. 15 is a flowchart of the monitoring process executed by the monitoring device 100A according to the second embodiment. The monitoring process is executed when the progress status is received from the business terminal 200A.
In step S31, the monitoring information collecting unit 114 receives the progress status transmitted by the business terminal 200A.

In step S32, the monitoring information collecting unit 114 stores the progress status received in step S31 in the aggregation result database 150A. Specifically, the monitoring information collection unit 114 determines the number of received cases, the number of processed cases, and the number of unprocessed cases of the records received 152, processed 153, and unprocessed, in which the terminal 155 is the identification information of the business terminal 200A of the transmission source. Each is stored in the process 154.
Step S33 is the same as step S17 (see FIG. 8).

<< Features of the second embodiment >>
In the second embodiment, the business terminal 200A acquires the progress status included in the progress status display screen and transmits it to the monitoring device 100A. The monitoring device 100A generates a progress status list display screen from the received progress status of each business and displays it on the large monitor 300.

<< Second embodiment: Modification example: Acquisition of number of cases >>
In the above-described embodiment, the business terminal 200A recognizes characters (image data) representing the number of cases included in the progress status display screen, converts them into numerical data, and transmits the numerical data to the monitoring device 100A. Image data may be transmitted instead of the numerical data. The monitoring device 100A may store the image data as it is in the aggregation result database 150A and embed it in the progress status list display screen 310 as image data to display it.

≪Modification example: Calculation of the number of cases≫
In the above-described embodiment, the monitoring information acquisition units 112 and 212 (see FIGS. 4 and 10) acquire the number of processed cases directly from the progress status display screen, or add a plurality of numerical values to the number of processed cases. (See Fig. 3). The number of cases may be calculated and acquired from a predetermined calculation formula including subtraction and integration. For example, on the progress status display screen including only the number of processed cases and the number of processed cases, the number of unprocessed cases may be acquired by subtracting the number of processed cases from the number of processed cases.

≪Transformation example: Number of cases income from progress display screen≫
In the above-described embodiment, the monitoring information acquisition units 112 and 212 receive characters by recognizing the area of the number of cases shown in the monitoring target database 130 (see FIG. 5) included in the image data of the progress status display screen. , The number of processed cases, and the number of unprocessed cases were acquired. The monitoring information acquisition units 112 and 212 may recognize the parts (widgets, controls) of the progress status display screen and acquire text data indicating the number of cases.

≪Other variants≫
The present invention is not limited to the above-described embodiment, and can be modified without departing from the spirit of the present invention. In the above-described embodiment, the number of processing cases in the information processing system is monitored. On the other hand, for example, the production amount, the number of defective products, and the progress may be acquired from the screens of a plurality of terminals that monitor the production status in the factory and displayed on a large monitor.

The form of functional distribution on the monitoring device side and the business terminal side in the monitoring system exemplified in this embodiment is not limited to the above-mentioned form, and is functionally or physically in any unit within the range in which the same effect or function can be obtained. It can be distributed and integrated. For example, in the second embodiment, the business terminal transmits the image data of these numbers instead of transmitting the number of received cases, the number of processed cases, and the number of unprocessed cases, and the monitoring device recognizes characters from the image data and the number of cases. The numerical data of the above may be acquired, stored in the aggregation result database, and the progress status list display screen may be displayed.
It should be noted that the steps for describing a program in the present specification include not only processes performed in chronological order according to the order, but also processes executed in parallel or individually even if they are not necessarily processed in chronological order. It is a program.

Although some embodiments of the present invention have been described above, these embodiments are merely examples and do not limit the technical scope of the present invention. The present invention can take various other embodiments, and further, various modifications such as omission and substitution can be made without departing from the gist of the present invention. These embodiments and modifications thereof are included in the scope and gist of the invention described in the present specification and the like, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

100,100A Monitoring device 111 Image acquisition unit 112 Monitoring information acquisition unit 113 Monitoring display control unit 114 Monitoring information collection unit 130 Monitoring target database 150, 150A Aggregation result database 200, 200A Business terminal (monitoring terminal)
211 Image acquisition unit 212 Monitoring information acquisition unit 213 Monitoring information transmission unit 230 Monitoring target database 310 Progress status list display screen (monitoring information list display screen)
410, 420 Progress status display screen (display screen)

Claims (8)

An image acquisition unit that acquires the display screen of one or more monitoring terminals that display the monitoring information of the monitoring target, and
A monitoring information acquisition unit that acquires the monitoring information from the image on the display screen,
A monitoring device including a monitoring display control unit that outputs a monitoring information list display screen that aggregates and displays the monitoring information. The monitoring target is a business process processed by an information processing system.
The monitoring device according to claim 1, wherein the monitoring information includes at least one of the number of processed cases, the number of processed cases, and the number of unprocessed cases of the business process. The monitoring information acquired by the monitoring information acquisition unit includes at least one of image data of the number of processed cases, image data of the number of processed cases, and image data of the number of unprocessed cases included in the image of the display screen. The monitoring device according to claim 2, wherein the monitoring device includes. The monitoring information acquired by the monitoring information acquisition unit includes at least one of numerical data of the number of processed cases, numerical data of the number of processed cases, and numerical data of the number of unprocessed cases included in the image of the display screen. The monitoring device according to claim 2, wherein the monitoring device includes. 2. Claim 2 characterized in that at least one of the number of received cases, the number of processed cases, and the number of unprocessed cases is calculated from a numerical value included in the display screen by using a predetermined formula. The monitoring device described in. A monitoring system that includes one or more monitoring terminals that display monitoring information to be monitored and a monitoring device.
The monitoring terminal is
An image acquisition unit that acquires the display screen of the monitoring terminal, and
A monitoring information acquisition unit that acquires the monitoring information from the image on the display screen,
A monitoring information transmission unit that transmits the acquired monitoring information to the monitoring device is provided.
The monitoring device
A monitoring information collection unit that receives monitoring information transmitted by the monitoring terminal, and
A monitoring system including a monitoring display control unit that outputs a monitoring information list display screen that aggregates and displays the received monitoring information. A program for operating a computer as the monitoring device according to claim 1. It is a monitoring method of the monitoring device.
The monitoring device
Steps to acquire the display screen of one or more monitoring terminals that display the monitoring information to be monitored, and
The step of acquiring the monitoring information from the image of the display screen and
A monitoring method characterized by executing a step of outputting a monitoring information list display screen that aggregates and displays the monitoring information.

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