CN112487071A - Transaction query method and device, electronic equipment and readable storage medium - Google Patents
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Abstract
The invention relates to the technical field of financial science and technology, in particular to a transaction query method, a transaction query device, electronic equipment and a computer-readable storage medium. The method comprises the following steps: acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system; sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information; receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason; and feeding back the query result to a transaction user of the target transaction. According to the technical scheme, the target transaction service abnormity can be automatically identified without manual intervention, the reason for the transaction abnormity can be inquired and obtained from the third-party service system through the automatic trigger mail system, a solution is provided, and the transaction experience of the user is improved.
Description
Technical Field
The invention relates to the technical field of financial science and technology, in particular to a transaction query method, a transaction query device, electronic equipment and a readable storage medium.
Background
At present, with the development of internet technology, the types of business software and products in banks are more and more, and the current mobile banking software can realize other functions such as transfer, payment and card binding. However, when a customer makes a transaction, various business anomalies occur, such as incorrect input of identity information, a mobile phone number or the CVN2, and a transaction failure. Because the abnormal situations of the program and the system can only be monitored and the alarm or the mail is used for informing the transaction failure in the daily operation and maintenance at present, but for the abnormal business (the abnormal business refers to the abnormal business result returned by the third party), the abnormal business generally relates to the third party system, and the transaction failures are various and relate to the privacy of the customers, the banking system cannot monitor and find out the specific reasons, therefore, the banking client can only prompt the user of the transaction failure, ask your issuer for details and so on without such ambiguous error prompt, and cannot provide accurate transaction failure information and solutions for the client when the transaction fails, often the client is required to consult manual customer service of a business bank involved in the transaction, and the manual customer service then removes the core and checks the system or inquires the business communication with the business enterprise of the third party under the business communication line, and can obtain the reason of the transaction failure and then transfer the reason to the transaction user. Therefore, the abnormal business transaction solution has the problems of poor real-time performance, incapability of meeting the effectiveness, improvement of labor cost and influence on customer experience.
Disclosure of Invention
The present application aims to solve at least one of the above technical drawbacks. The technical scheme adopted by the application is as follows:
in a first aspect, an embodiment of the present application discloses a transaction query method, which is applied to an intelligent terminal, and the method includes:
acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information;
receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
and feeding back the query result to a transaction user of the target transaction.
Optionally, the acquiring of the target transaction exception information includes:
collecting abnormal transaction response codes of transaction users;
matching the acquired abnormal transaction response code with a pre-stored target transaction abnormal response code;
and if the abnormal transaction response code is matched with the target transaction, determining that the abnormal transaction corresponding to the abnormal transaction response code is an abnormal target transaction.
Optionally, before sending the abnormal query request to the third-party service system, the method further includes:
judging whether a preset key value exists in the target transaction abnormal information or not; wherein the preset key means include but are not limited to: incorrect, wrong, detailed, consultative;
and if so, sending an abnormal query request to the third service system.
Optionally, the collecting of the abnormal transaction response code of the transaction user includes:
and acquiring abnormal transaction response codes of transaction users in real time.
Optionally, the sending an exception query request to the third-party service system includes:
the driving process executes to send an abnormal inquiry request mail to the third-party service system; wherein the mail content includes: fixed format content and target transaction exception information.
Optionally, before feeding back the query result to the trading user of the target trade, the method further comprises:
and analyzing the query result and formulating a target transaction exception solution.
Optionally, before feeding back the query result to the trading user of the target trade, the method further comprises:
analyzing the query results and determining a matching solution in a solution configuration library; wherein the solution configuration library is pre-stored in a transaction management system.
In a second aspect, an embodiment of the present application provides a transaction query device, where the transaction query device is applied to an intelligent terminal, and the transaction query device includes: an interface module and a communication module, wherein,
the interface module is used for acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
the communication module is used for sending an abnormal inquiry request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information;
the communication module is used for receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
and the interface module is used for feeding the query result back to a transaction user of the target transaction.
In a third aspect, an embodiment of the present application provides an electronic device, including a processor and a memory;
the memory is used for storing operation instructions;
the processor is configured to execute the method in any of the embodiments by calling the operation instruction.
In a fourth aspect, the present application provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the computer program implements the method of any one of the above embodiments.
The transaction query scheme provided by the embodiment of the application comprises the steps of collecting target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system; sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information; receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason; and feeding back the query result to a transaction user of the target transaction. The method has the advantages that the problem that transaction failure cannot be provided for a client for analysis of transaction failure reasons and solution recommendation due to the fact that a third-party service system causes transaction failure at present is solved, the transaction service abnormity of the type can be automatically identified without manual log query, the reason of the transaction abnormity can be queried and obtained from the third-party service system by automatically triggering a mail system, a solution is provided, transaction experience of a user is improved, more importantly, the user can independently query the problem of the transaction failure due to the third-party service abnormity, and manual intervention is not needed.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings used in the description of the embodiments of the present application will be briefly described below.
Fig. 1 is a schematic flow chart of a transaction query method according to an embodiment of the present application;
fig. 2 is a schematic diagram of a transaction query device according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
Reference will now be made in detail to embodiments of the present application, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are exemplary only for the purpose of explaining the present application and are not to be construed as limiting the present invention.
It will be understood by those skilled in the art that, unless otherwise specified, the singular forms "a", "an", "the" and "the" may include the plural forms, and the plural forms "a", "an", "a", and "the" are merely intended to illustrate the object definition for clarity and do not limit the object itself, and certainly, the object definition for "a" and "an" may be the same terminal, device, user, etc., and may also be the same terminal, device, user, etc. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof. As used herein, the term "and/or" includes all or any element and all combinations of one or more of the associated listed items.
In addition, it is to be understood that "at least one" in the embodiments of the present application means one or more, "a plurality" means two or more. "and/or" describes the association relationship of the associated objects, meaning that there may be three relationships, e.g., a and/or B, which may mean: a alone, both A and B, and B alone, where A, B may be singular or plural. The character "/" generally indicates that the former and latter associated objects are in an "or" relationship. "at least one of the following" or similar expressions refer to any combination of these items, including any combination of the singular or plural items. For example, at least one (one) of a, b, or c, may represent: a, b, c, a and b, a and c, b and c, or a, b and c, wherein a, b and c can be single or multiple.
To make the objects, technical solutions and advantages of the present application more clear, embodiments of the present application will be described in further detail below with reference to the accompanying drawings.
The following describes the technical solutions of the present application and how to solve the above technical problems with specific embodiments. The following several specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present application will be described below with reference to the accompanying drawings.
The following describes the technical solutions of the present application and how to solve the above technical problems with specific embodiments. The following several specific embodiments may be combined with each other, and details of the same or similar concepts or processes may not be repeated in some embodiments. Embodiments of the present application will be described below with reference to the accompanying drawings.
As introduced in the background art, for the transaction exception related to the third party, especially the transaction in which the exception occurs at the third party service end, the current exception query and resolution technology only provides a work order system, and the user provides a work order application and then manually performs offline processing, which not only consumes manpower but also has poor timeliness. Based on this, the following embodiments of the present invention provide a transaction query method to solve at least one of the above drawbacks.
Fig. 1 shows a schematic flow chart of a transaction query provided in an embodiment of the present application, and as shown in fig. 1, the method mainly includes:
s101, acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
in an optional embodiment of the present application, the acquiring of the target transaction exception information includes:
step 1, acquiring an abnormal transaction response code of a transaction user. The bank transaction software or the system background loaded in the intelligent terminal sets a timing task, for example, a database is inquired once a minute, and when the transaction state of the transaction in the database is inquired to be failure, the information such as the response code, the response information and the serial number of the failure transaction are taken out. In an optional embodiment of the present application, the collecting an abnormal transaction response code of the transaction user includes: and acquiring abnormal transaction response codes of transaction users in real time.
And 2, matching the acquired abnormal transaction response code with a pre-stored target transaction abnormal response code. The abnormal response code acquired by inquiry is compared with the set target transaction abnormal response code, wherein the target transaction is a transaction related to a third-party service system. If so, go to step 3.
Step 3, if the matching is passed, further judging whether a preset key value exists in the target transaction abnormal information; wherein the preset key means include but are not limited to: incorrect, wrong, detailed, consultative;
and 4, if the abnormal transaction corresponding to the abnormal transaction response code exists, determining that the abnormal transaction is an abnormal target transaction, and starting the step S102.
S102, sending an abnormal inquiry request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information.
In a specific embodiment, the sending of the exception query request to the third-party service system includes the driving process executing sending of an exception query request mail to the third-party service system, that is, automatically sending the queried related information such as the serial number of the abnormal target transaction to the third-party system for querying. Wherein the mail content includes: fixed format content and target transaction exception information.
S103, receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
and S104, feeding the query result back to the transaction user of the target transaction.
In an optional embodiment of the present application, before feeding back the query result to the trading user of the target trade, the method further comprises:
and analyzing the query result and formulating a target transaction exception solution, namely, the system makes an exception solution by real-time networking according to the received transaction failure reason.
In an optional embodiment of the present application, before feeding back the query result to the trading user of the target trade, the method further comprises:
analyzing the query results and determining a matching solution in a solution configuration library; wherein the solution configuration library is pre-stored in a transaction management system. The method comprises the steps of receiving specific transaction failure reasons replied by a third-party system, extracting characteristic values of the transaction failure reasons, searching a set transaction failure solution library according to the characteristic values to obtain a solution of failure transaction, and returning the specific transaction failure reasons and the solution of a client in real time when a user inquires, so that timeliness is improved, and the satisfaction degree of the client is improved.
Based on the transaction query method shown in fig. 1, another aspect of the present application provides a transaction query device, where the device is applied to an intelligent terminal, and as shown in fig. 2, the device may include: 201 interface module and 202 communication module, wherein,
the 201 interface module is used for acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
the 202 communication module is used for sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information;
the 202 communication module is used for receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
the 201 interface module is used for feeding back the query result to a transaction user of the target transaction.
It is understood that the above-mentioned respective constituent devices of the transaction inquiry apparatus in the present embodiment have functions of implementing the respective steps of the method in the embodiment shown in fig. 1. The function can be realized by hardware, and can also be realized by executing corresponding software by hardware. The hardware or software includes one or more modules or systems corresponding to the above-described functions. The modules and systems can be software and/or hardware, and the modules and systems can be realized independently or integrated by a plurality of modules and systems. For the functional description of each module and system, reference may be specifically made to the corresponding description of the method in the embodiment shown in fig. 1, and therefore, the beneficial effects that can be achieved by the method may refer to the beneficial effects in the corresponding method provided above, which are not described again here.
It is to be understood that the illustrated structure of the embodiments of the present invention does not constitute a specific limitation to the specific structure of the transaction inquiry apparatus. In other embodiments of the present application, the transaction querying device may include more or fewer components than shown, or some components may be combined, some components may be split, or a different arrangement of components. The illustrated components may be implemented in hardware, software, or a combination of software and hardware.
The embodiment of the application provides an electronic device, which comprises a processor and a memory;
a memory for storing operating instructions;
and the processor is used for executing the transaction query method provided by any embodiment of the application by calling the operation instruction.
As an example, fig. 3 shows a schematic structural diagram of an electronic device to which the embodiment of the present application is applied, and as shown in fig. 3, the electronic device 300 includes: a processor 301 and a memory 303. Wherein processor 301 is coupled to memory 303, such as via bus 302. Optionally, the electronic device 300 may further include a transceiver 304. It should be noted that the practical application of the transceiver 304 is not limited to one. It is to be understood that the illustrated structure of the embodiment of the present invention does not constitute a specific limitation to the specific structure of the electronic device 300. In other embodiments of the present application, electronic device 300 may include more or fewer components than shown, or some components may be combined, some components may be split, or a different arrangement of components. The illustrated components may be implemented in hardware, software, or a combination of software and hardware. Optionally, the electronic device may further include a display screen 305 for displaying images or receiving operation instructions of a user as needed.
The processor 301 is applied to the embodiment of the present application, and is configured to implement the method shown in the foregoing method embodiment. The transceiver 304 may include a receiver and a transmitter, and the transceiver 304 is applied in the embodiment of the present application and is used for implementing the function of the electronic device of the embodiment of the present application to communicate with other devices when executed.
The Processor 301 may be a CPU (Central Processing Unit), a general-purpose Processor, a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array) or other Programmable logic device, a transistor logic device, a hardware component, or any combination thereof. Which may implement or perform the various illustrative logical blocks, modules, and circuits described in connection with the disclosure. The processor 301 may also be a combination of computing functions, e.g., comprising one or more microprocessors, a combination of a DSP and a microprocessor, or the like.
The processor 301 may operate the transaction query method provided in the embodiment of the present application, so as to reduce the operation complexity of the user, improve the intelligence degree of the terminal device, and improve the user experience. The processor 301 may include different devices, for example, when the CPU and the GPU are integrated, the CPU and the GPU may cooperate to execute the transaction query method provided in the embodiment of the present application, for example, part of the algorithm in the transaction query method is executed by the CPU, and another part of the algorithm is executed by the GPU, so as to obtain faster processing efficiency.
The Memory 303 may be a ROM (Read Only Memory) or other type of static storage device that can store static information and instructions, a RAM (Random Access Memory) or other type of dynamic storage device that can store information and instructions, an EEPROM (Electrically Erasable Programmable Read Only Memory), a CD-ROM (Compact disk), a high speed Random Access Memory, a non-volatile Memory such as at least one magnetic disk storage device, a flash Memory device, a universal flash Memory (UFS), or other optical disk storage, optical disk storage (including Compact disk, laser disk, optical disk, digital versatile disk, blu-ray disk, etc.), a magnetic disk storage medium or other magnetic storage device, a magnetic disk storage medium, or other magnetic storage device, Or any other medium which can be used to carry or store desired program code in the form of instructions or data structures and which can be accessed by a computer, but is not limited to such.
Optionally, the memory 303 is used for storing application program codes for executing the scheme of the present application, and is controlled by the processor 301 to execute. The processor 301 is configured to execute application program codes stored in the memory 303 to implement the transaction query method provided in any embodiment of the present application.
The memory 303 may be used to store computer-executable program code, which includes instructions. The processor 301 executes various functional applications of the electronic device 300 and data processing by executing instructions stored in the memory 303. The memory 303 may include a program storage area and a data storage area. Wherein, the storage program area can store the codes of the operating system and the application program, etc. The storage data area may store data created during use of the electronic device 300 (e.g., images, video, etc. captured by a camera application), and the like.
The memory 303 may further store one or more computer programs corresponding to the transaction query method provided in the embodiments of the present application. The one or more computer programs stored in the memory 303 and configured to be executed by the one or more processors 301 include instructions that may be used to perform the various steps in the respective embodiments described above.
Of course, the code of the transaction query method provided by the embodiment of the present application may also be stored in the external memory. In this case, the processor 301 may execute the code of the transaction query method stored in the external memory through the external memory interface, and the processor 301 may control the transaction query flow to be executed.
The display screen 305 includes a display panel. The display panel may be a Liquid Crystal Display (LCD), an organic light-emitting diode (OLED), an active-matrix organic light-emitting diode (active-matrix organic light-emitting diode, AMOLED), a flexible light-emitting diode (FLED), a miniature, a Micro-oeld, a quantum dot light-emitting diode (QLED), or the like. In some embodiments, the electronic device 300 may include 1 or N display screens 305, N being a positive integer greater than 1. The display screen 305 may be used to display information input by or provided to the user as well as various Graphical User Interfaces (GUIs). For example, the display screen 305 may display a photograph, video, web page, or file, etc.
The electronic device provided by the embodiment of the present application is applicable to any embodiment of the above method, and therefore, the beneficial effects that can be achieved by the electronic device can refer to the beneficial effects in the corresponding method provided above, and are not described again here.
The embodiment of the present application provides a computer-readable storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the computer program implements the transaction query method shown in the above method embodiment.
The computer-readable storage medium provided in the embodiments of the present application is applicable to any embodiment of the foregoing method, and therefore, the beneficial effects that can be achieved by the computer-readable storage medium can refer to the beneficial effects in the corresponding method provided above, and are not described herein again.
The embodiment of the present application further provides a computer program product, which when running on a computer, causes the computer to execute the above related steps to implement the method in the above embodiment. The computer program product provided in the embodiments of the present application is applicable to any of the embodiments of the method described above, and therefore, the beneficial effects that can be achieved by the computer program product can refer to the beneficial effects in the corresponding method provided above, and are not described herein again.
The transaction query scheme provided by the embodiment of the application comprises the steps of collecting target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system; sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information; receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason; the query result is fed back to a transaction user of the target transaction, the technical scheme of the application solves the problem that the transaction failure cannot provide the analysis of transaction failure reasons and the solution recommendation for a client because of the failure of the third-party service system at present, can automatically identify the transaction service abnormality of the type without manually querying logs, can query the third-party service system for the reason of the transaction abnormality by automatically triggering a mail system and provide a solution, improves the transaction experience of the user, and more importantly, realizes the autonomous query of the user for the transaction failure problem caused by the failure of the third-party service system without manual intervention.
In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. For example, the above-described apparatus embodiments are merely illustrative, and for example, a module or a unit may be divided into only one logical function, and may be implemented in other ways, for example, a plurality of units or components may be combined or integrated into another apparatus, or some features may be discarded or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, devices or units, and may be in an electrical, mechanical or other form.
Units described as separate parts may or may not be physically separate, and parts displayed as units may be one physical unit or a plurality of physical units, may be located in one place, or may be distributed to a plurality of different places. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a readable storage medium. Based on such understanding, the technical solutions of the embodiments of the present application may be essentially or partially contributed to by the prior art, or all or part of the technical solutions may be embodied in the form of a software product, where the software product is stored in a storage medium and includes several instructions to enable a device (which may be a single chip, a chip, or the like) or a processor (processor) to execute all or part of the steps of the methods of the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a usb disk, a removable hard disk, a Read Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk.
It should be understood that, although the steps in the flowcharts of the figures are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and may be performed in other orders unless explicitly stated herein. Moreover, at least a portion of the steps in the flow chart of the figure may include multiple sub-steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, which are not necessarily performed in sequence, but may be performed alternately or alternately with other steps or at least a portion of the sub-steps or stages of other steps.
The above description is only for the specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily conceive of changes or substitutions within the technical scope of the present application, and can make several modifications and decorations, and these changes, substitutions, improvements and decorations should also be considered to be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.
Claims (10)
1. A transaction query method is applied to an intelligent terminal and is characterized by comprising the following steps:
acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
sending an abnormal query request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information;
receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
and feeding back the query result to a transaction user of the target transaction.
2. The transaction query method of claim 1, wherein the collecting target transaction exception information comprises:
collecting abnormal transaction response codes of transaction users;
matching the acquired abnormal transaction response code with a pre-stored target transaction abnormal response code;
and if the abnormal transaction response code is matched with the target transaction, determining that the abnormal transaction corresponding to the abnormal transaction response code is an abnormal target transaction.
3. The transaction query method of claim 2, wherein prior to sending an exception query request to the third-party business system, the method further comprises:
judging whether a preset key value exists in the target transaction abnormal information or not; wherein the preset key means include but are not limited to: incorrect, wrong, detailed, consultative;
and if so, sending an abnormal query request to the third service system.
4. The transaction query method of claim 3, wherein the collecting of the abnormal transaction response code of the transaction user comprises:
and acquiring abnormal transaction response codes of transaction users in real time.
5. The transaction inquiry legislation of claim 4, wherein said sending an exception inquiry request to the third-party business system comprises:
the driving process executes to send an abnormal inquiry request mail to the third-party service system; wherein the mail content includes: fixed format content and target transaction exception information.
6. The transaction query method of claim 5, wherein prior to feeding back the query result to a transaction user of a target transaction, the method further comprises:
and analyzing the query result and formulating a target transaction exception solution.
7. The transaction query method of claim 5, wherein prior to feeding back the query result to a transaction user of a target transaction, the method further comprises:
analyzing the query results and determining a matching solution in a solution configuration library; wherein the solution configuration library is pre-stored in a transaction management system.
8. A transaction inquiry device is applied to an intelligent terminal and is characterized by comprising: an interface module and a communication module, wherein,
the interface module is used for acquiring target transaction abnormal information, wherein the target transaction is a transaction related to a third-party service system;
the communication module is used for sending an abnormal inquiry request to the third-party service system; wherein the content of the abnormal query request comprises target transaction abnormal information;
the communication module is used for receiving a query result returned by the third-party service system; wherein the query result comprises a target transaction exception reason;
and the interface module is used for feeding the query result back to a transaction user of the target transaction.
9. An electronic device comprising a processor and a memory;
the memory is used for storing operation instructions;
the processor is used for executing the method of any one of claims 1-7 by calling the operation instruction.
10. A computer-readable storage medium, characterized in that the storage medium has stored thereon a computer program which, when being executed by a processor, carries out the method of any one of claims 1-7.
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