JP2020204797A - Installation system, server device, user side device, and installation method - Google Patents

Abstract

To provide an installation system, a server device, a user side device and an installation method capable of effectively utilizing the waiting time when an application program is downloaded or installed.SOLUTION: When the request for distribution of a trial version application is made from a terminal device 2, a server device 1 distributes the first function description data which is reproduced when a product version application is downloaded or installed, together with the trial version application.SELECTED DRAWING: Figure 1

Description

The present invention relates to an installation system, a server device, a user-side device, and an installation method.

In order to operate various application programs on the user's terminal device, it is necessary to download and install the programs.
If the program is complicated and multifunctional, the installation time will be long and the user will have to wait a long time.

In addition to the product version of the application program, a trial version of the application program may be prepared (see, for example, Patent Document 1).
In this case, the download and installation must be performed twice for the trial version and the product version, which further increases the waiting time for the user.

In this regard, Patent Document 2 proposes to acquire an advertisement or the like having the latest content via a network and display or reproduce the advertisement during installation.

JP-A-2009-230585 Japanese Unexamined Patent Publication No. 2004-185083

However, since the file size of the commercial version of the application program is large, it takes a considerable amount of time to download and install the product itself.
For this reason, if data such as advertisements to be played at the time of installation are also tried to be acquired at the time of downloading the product version, there is a problem that the waiting time of the user becomes longer, which is not preferable.

The present invention has been made in view of the above circumstances, and provides an installation system, a server device, a user-side device, and an installation method capable of effectively utilizing the waiting time at the time of downloading or installing an application program. Is.

In order to solve the above problems, the installation system of the present invention is used.
An installation system in which a predetermined program is distributed from a server device to the user-side device in response to a distribution request from the user-side device, and the predetermined program is downloaded from the user-side device.
The predetermined program includes a product version of the application program and a trial version of the application program in which some of the functions realized by the product version of the application program can be experienced.
When the user-side device requests distribution of the trial version of the application program, the server device uses the trial version of the first function explanation data to be reproduced at the time of downloading or installing the product version of the application program. It is characterized by being delivered together with the application program.

According to the present invention, it is possible to effectively utilize the waiting time at the time of downloading or installing the application program.

It is a schematic block diagram which showed the whole structure of the installation system in this embodiment. This is a screen example showing the top page of the WEB site of the sales support / management system in this embodiment. It is a figure which shows an example of the function explanation screen. It is a flowchart which shows a series of processes to download and install a trial version application. It is explanatory drawing which showed an example of the video for installation which is played at the time of downloading and installation of the trial version application. It is a figure which shows an example of the menu screen of the trial version of a sales support / management system. It is a figure which shows an example of the function explanation screen in the trial version. It is a flowchart which shows a series of processes to download and install a product version application. It is a figure which shows an example of an application page. It is explanatory drawing which showed an example of the video for installation which is played at the time of downloading and installation of a product version application. It is a figure which shows an example of the menu screen of the product version of a sales support / management system.

<Installation system configuration>
First, the schematic configuration of the installation system (information processing system) in the present embodiment will be described with reference to FIG.
FIG. 1 is a diagram showing a schematic configuration of an installation system.
The installation system 100 of the present embodiment provides a predetermined program for introducing a "sales support / management system", which is a system for supporting / managing various business activities, management activities, etc. of the user, on the user's terminal device 2 (user side). It is a system to be installed in the device).
Here, the predetermined program in the present embodiment is a product version application program which is an application program for introducing the "sales support / management system" (in the following, the "product version application program" is referred to as the "product version application". () And a trial version application program that allows you to experience some of the functions that can be realized by this product version application (Note that the "trial version application program" is also referred to as the "trial version application" below). And, including.
The trial version application is a trial version application program that allows you to experience some of the functions that can be realized by the product version application.

As shown in FIG. 1, the installation system 100 of this embodiment includes a server device 1 and a terminal device 2 as a user-side device.
Although three terminal devices 2 are shown in FIG. 1, the number of terminal devices 2 constituting the installation system 100 (that is, connected to the server device 1) is not limited to the illustrated example.
The server device 1 and the terminal device 2 are connected to each other so that information can be communicated via, for example, the Internet 5.
The server device 1 is, for example, a cloud server that provides a "cloud computing service" to a user. The server device 1 is not limited to the one that uses cloud computing.

The server device 1 is a computer including a CPU (Central Processing Unit) 11, a storage unit 12, a RAM (Random Access Memory) 13, and the like. Further, the server device 1 includes an input device 14, an output device 15, and a communication unit 16. Each part of the server device 1 is connected via the bus 17.

The CPU 11 controls each part of the server device 1. The CPU 11 reads a designated program among the system programs and application programs stored in the storage unit 12, expands it in the work area of the RAM 13, and executes various processes according to the program.
In particular, the CPU 11 of the present embodiment executes various programs to perform processing related to the introduction of a "sales support / management system" for the terminal device 2 (user side device) of a new user, and a business information database of an existing user. Functions related to various data processing (for example, information inquiry of business partners and products, viewing of slips and invoices, management analysis, etc.) related to 122 (hereinafter, "database" is referred to as "DB" in this embodiment). Processing) to realize.
Further, as will be described later, in the present embodiment, when the terminal device 2 requests the distribution of the trial version application, the server device 1 plays the first function explanation data when the product version application is downloaded and installed. And the data for explaining the second function, which is reproduced at the time of downloading and installing the trial version application, are distributed together with the trial version application, and each part of the device so that the CPU 11 can realize these distribution processes. To control.

The storage unit 12 is composed of, for example, an HDD (Hard Disk Drive), an SSD (Solid State Drive), or the like, and is a storage means capable of writing and reading data and programs.
In the present embodiment, the storage unit 12 includes a business information DB 122, a user information DB 123, and the like, in addition to the program storage unit 121, which is an area for storing various programs.

The program storage unit 121 stores the above-mentioned various system programs and application programs executed by the CPU 11.
The business information DB 122 is a database in which various business information of a customer (that is, a user (client) who owns each terminal device 2) who uses the sales support / management system provided by the installation system 100 is registered.
Here, the business information is various information related to the "sales support / management system" provided in the present embodiment, for example, information on business partners and products, various data related to slips and invoices, management analysis, and the like. Is.
The server device 1 stores and manages the business information DB 122 related to the business information for each user.
As will be described later, the content registered in the business information DB 122 of the server device 1 is synchronized with the business information DB 222 of the terminal device 2 which is the user side device, and the business information DB 122 of the server device 1 and the business of the terminal device 2 are used. The information DB 222 and the information DB 222 share the latest registration information at any time.
The user information DB 123 is a database in which user information, authentication information, and the like of a user who has registered when using the "sales support / management system" are registered.
The user information is, for example, personal information such as a user's name, e-mail address, password, address, and telephone number, and information such as the business type and business scale of the business performed by the user. The user information registered in the user information DB 123 is not limited to the ones listed here, and may be a part of them or may include other information.

The RAM 13 is, for example, a volatile memory and has a work area for temporarily storing various programs and data read by the CPU 11.

The input device 14 is, for example, a key input unit such as a keyboard, a pointing device such as a mouse, or the like.
The input device 14 receives key input, position input, and the like, and outputs the operation information to the CPU 11.

The output device 15 is, for example, a display unit composed of an LCD (Liquid Crystal Display), an organic EL (Electro Luminescence) display, or the like.
When the output device 15 is a display unit, the output device 15 displays various screens according to a display instruction signal input from the CPU 11.

The communication unit 16 is composed of, for example, a network card or the like. Further, the communication unit 16 is communicatively connected to the Internet 5 and communicates with a device on the Internet 5 (for example, a terminal device 2 as a user-side device).
The communication unit 16 may be any means as long as the server device 1 can send and receive various information to and from an external device such as the terminal device 2, and for example, various means such as a wired LAN and a wireless LAN may be used. Can be adopted.

The terminal device 2 is a user-side device installed at a user's base such as an owner of a private company, an owner of a small and medium-sized enterprise, or a shop owner of a private store.
In the present embodiment, as described above, it is assumed that a plurality of terminal devices 2 are connected to the server device 1 via the Internet 5.
The terminal device 2 is, for example, a tablet PC (Personal Computer), a notebook PC, a desktop PC, or the like. The terminal device 2 may include, for example, a portable terminal device such as a smartphone, a tablet PC, a mobile phone, or a PDA that can be used by a user on the go.

As shown in FIG. 1, the terminal device 2 includes a CPU 21, a storage unit 22, a RAM 23, an input device 24, an output device 25, and a communication unit 26. Further, each part of the terminal device 2 is connected via a bus 27.

The CPU 21 controls each part of the terminal device 2. The CPU 21 reads a designated program among the system programs and application programs stored in the storage unit 22, expands the program into the work area of the RAM 23, and executes various processes according to the program. At that time, the CPU 21 stores various processing results in the RAM 23, and displays the processing results on the display unit 251 or outputs audio from the speaker 252 as needed.
Further, as will be described later, in the present embodiment, along with the trial version application, the first function explanation data reproduced at the time of downloading and installing the product version application and the data for explaining the function reproduced at the time of downloading and installing the trial version application are reproduced. The second function explanation data is also distributed, and the CPU 21 receives these and downloads and installs the program as appropriate, and at the time of download and installation, the function explanation by a video or the like is played back. Each part of the device is controlled so as to be performed.

The storage unit 22 is composed of, for example, an HDD, an SSD, or the like, and is a storage unit capable of writing and reading data and programs.
In the present embodiment, the storage unit 22 includes a program storage unit 221 and a business information DB 222, which are areas for storing various programs.

The program storage unit 221 stores the above-mentioned various system programs and application programs executed by the CPU 21.
In the present embodiment, the trial version application, the product version application, and the like of the "sales support / management system" are stored in the program storage unit 221.

The business information DB 222 is a database in which various business information such as input by a user who owns the terminal device 2 while using the "sales support / management system" provided in the installation system 100 is registered.
The contents registered in the business information DB 222 at any time are synchronized with the business information DB 122 of the server device 1, and the business information DB 122 of the server device 1 and the business information DB 222 of the terminal device 2 share the latest registration information at any time. ing.

The RAM 23 is, for example, a volatile memory and has a work area for temporarily storing various programs and data read by the CPU 21.

The input device 24 is, for example, a key input unit such as a keyboard, a pointing device such as a mouse, or the like.
The input device 24 receives the key input and the position input, and outputs the operation information to the CPU 21.

The output device 25 includes a display unit 251 and a speaker 252.
The display unit 251 is composed of, for example, an LCD (Liquid Crystal Display), an organic EL (Electro Luminescence) display, or the like.
The display unit 251 is a display means for displaying various screens (see FIGS. 2, 3, 5, 7, and 11) according to a display instruction signal input from the CPU 21.
As will be described later, the screen of the display unit 251 can display not only still images composed of illustrations and characters, but also moving images (animation screen, see FIGS. 5 and 10).
The speaker 252 outputs voice, music, various sound effects, alerts, and the like.
The output device 25 may include an output means other than the display unit 251 and the speaker 252.

Since the configuration of the communication unit 26 is the same as the configuration of the communication unit 16 of the server device 1, detailed description thereof will be omitted.

<Installation method>
In the present embodiment, the server device 1 provides various programs related to the "sales support / management system" to the terminal device 2 as the user-side device. That is, when a distribution request is received from the terminal device 2 via the Internet 5 or the like, the server device 1 responds to the request by using the application program (application) corresponding to the request and the application on the computer (user-side device in the present embodiment). An installer for installing and starting the terminal device 2) is transmitted to the requesting terminal device 2.

In this embodiment, a WEB site that can be browsed on the WEB (World Wide Web) is prepared for the "sales support / management system".
FIG. 2 is a diagram showing an example of WEB pages constituting this WEB site.
When the user accesses the WEB site by operating the terminal device 2, as shown in FIG. 2, the top page 251a of the WEB site related to the "sales support / management system" is displayed on the display unit 251 of the terminal device 2.
On this top page 251a, there are a plurality of function menu buttons 31 indicating functions that can be realized by using the "sales support / management system", and an application (experience) for experiencing the "sales support / management system". A download button 32 for downloading the version application) is provided.

The function menu button 31 may be provided for all the functions that can be realized by using the "sales support / management system", but it is easy to see and understand for general users who browse the WEB site. It is preferable to display only the main functions. FIG. 2 shows an example in which a function menu button 31 is provided for eight functions such as “slip creation”, “invoice issuance”, and “slip form”.
When the user selects and operates any function menu button 31 by operating an input device 24 such as a keyboard or mouse (not shown), the page of the WEB site changes from the top page 251a to the operated function menu button 31. The transition to the corresponding function explanation screen 251b (see FIG. 3) is provided.

FIG. 3 is a diagram showing an example of a function explanation screen displayed when the function menu button is operated.
FIG. 3 shows an example of a function explanation screen 251b displayed when the function menu button 31 corresponding to purchase / accounts payable is selected / operated on the top page 251a or the like shown in FIG.
As shown in FIG. 3, the function explanation screen 251b shows the features of the function, specific utilization methods, and the like.
Further, a download button 32 for downloading the trial version application is also provided in the function explanation screen 251b as in the top page 251a.

When the download button 32 is operated on the top page 251a of the WEB site, the function explanation screen 251b, or the like, a series of processes for downloading and installing the trial version application on the terminal device 2 which is the user side device is started.

FIG. 4 is a flowchart showing a series of processes for downloading and installing the trial version application.
As shown in FIG. 4, in the terminal device 2, the CPU 21 determines whether or not the download button 32 of the trial version application has been operated (step S1), and if it is not operated (step S1; NO), a determination process is performed. repeat.
On the other hand, when the operation is performed (step S1; YES), a distribution request is made from the terminal device 2 to the server device 1 so as to distribute the program and data related to the download / installation of the trial version application (step S2). ).
Then, when the trial version application is downloaded in the terminal device 2, the first function explanation data and the second function explanation data are downloaded together in the terminal device 2.
That is, in the server device 1, when there is a distribution request from the terminal device 2, the trial version application, the installer for installing the trial version application, the first function explanation data, and the second function are received in response to the request. Both the function explanation data is distributed to the requesting terminal device 2 (step S3), and the terminal device 2 receives a program such as a trial version application distributed from the server device 1 (step S4).

Here, the first function explanation data is data of an installation moving image (animation) played at the time of downloading and installing the product version application. The second function explanation data is installation video (animation) data that is played at the time of downloading and installing the trial version application.
The first function explanation data and the second function explanation data preferably include at least one of moving image data and audio data, but are not limited to moving image (animation) data. It may be still image data, audio data, data of a combination of still image and audio, or the like.

The content of the video (animation) based on the first function explanation data and the second function explanation data is not particularly limited, but each function of the "sales support / management system" realized by the downloaded application is described. It is preferable to explain and introduce the features, operation methods, usage examples (for example, creation examples of slips and the like that can be created by using the function of the "sales support / management system").
In the present embodiment, the content of the function explanation is different between the moving image (animation) based on the first function explanation data and the moving image (animation) based on the second function explanation data. The specific content of the moving image in this embodiment will be described later.

Upon receiving the program or the like from the server device 1, the terminal device 2 first starts the installer of the trial version application (step S5).
When the installer is started, it is checked whether or not the terminal device 2 has an environment for operating the trial version application (step S6). At this time, it may be checked whether or not the environment for operating the product version is prepared when the product version application is installed in the terminal device 2. Here, the operating environment is, for example, the operating system (OS: Operating System) mounted on the terminal device 2, the memory capacity of the storage unit 22 of the terminal device 2, and the like.
If the operating environment does not match (step S6; NO), an error occurs (step S7), the subsequent download and installation are stopped, and the process ends.

On the other hand, when the terminal device 2 is provided with an environment for operating the trial version application or the like (step S6; YES), playback of the video for installation of the trial version application is started (step S8). Specifically, the moving image is displayed on the display unit 251 which is the output device 25 of the terminal device 2, and the speaker 252 appropriately outputs explanatory voice, background music, sound effects, and the like.
Then, the trial version application is downloaded (step S9) and installed (step S10).
A bar display or the like indicating the progress of the download / installation may be displayed on the screen during the download / installation of the trial version application. As a result, the user can intuitively grasp the progress status and can expect to reduce the stress of waiting time.

FIG. 5 is an explanatory diagram showing an example of an installation video played at the time of downloading and installing the trial version application based on the second function explanation data in the present embodiment.
When downloading and installing the trial version application, based on the second function explanation data, for example, as shown in FIG. 5, "start video M1", "basic operation explanation video M2", "purchase / accounts payable explanation video M3", "slip" A series of installation videos composed of "creation explanation video M4" and "invoice issuance explanation video M5" are played.
The installation video is configured so that even beginners can easily get used to it, for example, as shown in "Basic operation explanation video M2" in FIG. 5, a character such as a female instructor explains each function. In addition, for example, the configuration may be such that each function is explained in an interactive format by a plurality of characters.
The video for installation may have a length that matches the time required for downloading and installing the trial version application, or may be shorter or longer than this. If the length of the installation video is shorter than the time required to download and install the trial version application, for example, return to "Basic operation explanation video M2" or "Purchase / accounts payable explanation video M3" and play again. You may repeat it. In addition, several types of videos for installation may be prepared, and they may be played in sequence.

The CPU 21 of the terminal device 2 determines whether or not the download and installation of the trial version application has been completed (step S11), and if not (step S11; NO), continues playing the video for installation. However, the download (step S9) and installation (step S10) of the trial version application are continued.
On the other hand, when the download and installation of the trial version application is completed (step S11; YES), the CPU 21 of the terminal device 2 stops the playback of the video for installation of the trial version application (step S12), and the trial version application. Is activated to display the menu screen 251d (see FIG. 6) of the trial version of the “sales support / management system” on the display unit 251 (step S13).

FIG. 6 is a diagram showing an example of a menu screen of a trial version of the “sales support / management system”.
The menu screen 251d is a start screen displayed on the display unit 251 when the trial version application is started, and the menu screen 251d has all or a part of the plurality of functions realized by the trial version application as the menu button 34. Listed as.
FIG. 6 shows an example in which menu buttons 34 are provided for eight functions such as “purchase / accounts payable”, “slip creation”, and “invoice issuance”.
When the user selects and operates one of the menu buttons 34 by operating the input device 24 such as a keyboard or mouse, the display screen of the display unit 251 corresponds to the operated menu button 34 from the menu screen 251d. The transition to the function explanation screen 251e (see FIG. 7) is provided.

FIG. 7 is a diagram showing an example of a function explanation screen displayed when the menu button is operated.
FIG. 7 shows an example of the function explanation screen 251e displayed when the menu button 34 corresponding to the slip creation is selected / operated on the menu screen 251d shown in FIG.
As shown in FIG. 7, the function explanation screen 251e shows the features of the function, specific utilization methods, and the like.
Further, in the function explanation screen 251e, a trial button 35 is provided so that the function can be actually experienced. When the trial button 35 is operated, the screen (not shown) is configured so that the user can experience the same work of creating a slip as the product version can actually be performed. The trial button 35 may be provided on all the function explanation screens 251e, or may be provided only on the function explanation screen 251e corresponding to the main function.
Further, a product version introduction button 36, which is a button for downloading the product version application, is provided in the function explanation screen 251e. The menu screen 251d may also be provided with the same product version introduction button 36 as the function explanation screen 251e.
The layout of the menu screen 251d and the function explanation screen 251e is not limited to the illustrated example.

When the product version introduction button 36 is operated on the function explanation screen 251e or the like, a series of processes for downloading and installing the product version application on the terminal device 2 which is the user side device is started.

FIG. 8 is a flowchart showing a series of processes for downloading and installing the product version application.
As shown in FIG. 8, in the terminal device 2, the CPU 21 determines whether or not the product version introduction button 36 has been operated (step S21), and if it is not operated (step S21; NO), the determination process is repeated. ..
On the other hand, when the product version introduction button 36 is operated (step S21; YES), the CPU 21 causes the display unit 251 to display the application page 251f (see FIG. 9) (step S22).

FIG. 9 is a diagram showing an example of an application page.
As shown in FIG. 9, the application page 251f is provided with, for example, an e-mail input field 37 in which the user inputs an e-mail address as account information, a password setting field 38 in which an arbitrary password is input, and the like. In addition, the application page 251f may be provided with a field for inputting a user's name, address, telephone number, and the like.
Further, as shown in FIG. 9, the application page 251f may be provided with a business information input field 39 for inputting information such as a user's business type and business scale.

Further, the application page 251f is provided with an application button 40 for determining an application for the product version.
The CPU 21 determines whether or not the application button 40 has been operated (step S23), and repeats the determination process until the application button 40 is operated.
On the other hand, when the application button 40 is operated (step S23; YES), the CPU 21 inputs the contents input by the user on the application page 251f, such as the user's account information such as the email address input in the email input field 37. It is transmitted to the server device 1 (step S24).

The user account information (user information) and business information transmitted to the server device 1 are stored and registered in the storage unit 12 (user information DB 123) or the like of the server device 1 (step S25). In the present embodiment, it is assumed that the application button 40 is operated and the user's account information or the like is transmitted from the terminal device 2 to the server device to request the distribution of the product version application.
When the user's account information is registered, the CPU 11 of the server device 1 issues a passcode associated with the account information (step S26), and sends this passcode to the e-mail address entered by the user by a confirmation e-mail. (Step S27).
When the passcode is transmitted from the server device 1, the user operates the input device 24 or the like of the terminal device 2 to input the passcode in a predetermined field. It is confirmed in the server device 1 whether or not the entered passcode is correct (step S28), and if it is determined that the correct passcode is not entered (step S28; NO), an error occurs (step S29). , The process ends. By requiring the correct passcode to be entered in this way, the authenticity of the registered e-mail address can be confirmed.

On the other hand, when it is determined that the correct passcode has been input (step S28; YES), the server device 1 transmits the product version application to the terminal device 2 (step S30).
When the terminal device 2 receives the product version application from the server device 1 (step S31), the terminal device 2 starts playing the video for installation of the product version application (step S32). Specifically, the moving image is displayed on the display unit 251 which is the output device 25 of the terminal device 2, and the speaker 252 appropriately outputs explanatory voice, background music, sound effects, and the like.
Then, the product version application is downloaded (step S33) and installed (step S34).
In addition, on the screen during the download / installation of the product version application, a bar display or the like indicating the progress status of the download / installation may be displayed as in the case of the download / installation of the trial version application. As a result, the user can intuitively grasp the progress status and can expect to reduce the stress of waiting time.

FIG. 10 is an explanatory diagram showing an example of an installation moving image played at the time of downloading and installing the product version application based on the first function explanation data in the present embodiment.
When downloading and installing the product version application, based on the first function explanation data, for example, as shown in FIG. 10, "start video M1", "purchase / accounts payable explanation video M3", "slip creation explanation video M4", and "billing" A series of installation videos consisting of a document issuance explanation video M5, an inventory management explanation video M6, and a management analysis explanation video M7 are played.

As described above, in the present embodiment, the content of the function explanation is different between the moving image (animation) based on the first function explanation data and the moving image (animation) based on the second function explanation data.
For example, as in the example shown in FIG. 5, in the video (animation) based on the second function explanation data played at the time of downloading and installing the trial version application, after "start video M1", "sales support / management" The "basic operation explanation video M2" that explains the basic usage of the "system" as a whole is played, and then the basic functions of the "sales support / management system" are "purchase / accounts payable" and "slip creation". The explanatory videos M3 to M5 explaining "issuing an invoice" are played. As described above, the content of the function explanation in the second function explanation data is limited to the explanation of the basic function.

On the other hand, as in the example shown in FIG. 10, in the video (animation) based on the first function explanation data played at the time of downloading and installing the product version application, the experience is performed after the "start video M1". The "basic operation explanation video M2" that has already been explained in the version is omitted, and a video explaining each function is played. In addition, the function explanation to be reproduced is not limited to the explanation videos M3 to M5 explaining the basic functions of the "sales support / management system" such as "purchase / accounts payable", "slip creation", and "invoice issuance". Explanatory videos M6 and M7 explaining the applied functions "inventory management" and "management analysis" are also played. As described above, the content of the function explanation in the first function explanation data includes not only the explanation of the basic function but also the explanation of the applied function.

Further, even if the moving image explains the same function, the content may be changed between the moving image based on the first function explanation data and the moving image based on the second function explanation data.
For example, the content of the function description in the second function description data may be more detailed than the content of the function description in the first function description data.
By doing so, it is easy for users who are new to the "sales support / management system" to try it out.

It should be noted that how the content of the function description in the first function explanation data and the content of the function description in the second function explanation data are different is not limited to the above example.
The trial version of the "sales support / management system" has the role of attracting the introduction of commercial version applications. Therefore, when installing the trial version application, it is easy for the user to explain what kind of function and how much detail by what kind of video etc., and it is possible to raise the interest in "sales support / management system". Depending on what is possible, it is preferable to appropriately set the contents of the functional explanations of the trial version and the product version.

For example, contrary to the above, the content of the function explanation in the second function explanation data may include the explanation of the applied function in addition to the explanation of the basic function. In this case, the functions made possible by using the "sales support / management system" can be widely introduced to the user when installing the trial version application, and the user's interest in the "sales support / management system" can be raised. It can be expected to increase.
Further, the content of the function description in the first function explanation data may be more detailed than the content of the function description in the second function explanation data. Downloading and installing the retail version of the app takes longer than the trial version. For this reason, by making the content of the function explanation reproduced based on the first function explanation data detailed, the user's about the "sales support / management system" can utilize the time required for installation and the like. It can be expected to deepen the understanding sufficiently.

The CPU 21 of the terminal device 2 determines whether or not the download and installation of the product version application is completed (step S35), and if it is not completed (step S35; NO), continues playing the video for installation. However, the download (step S33) and installation (step S34) of the product version application are continued.
On the other hand, when the download and installation of the product version application is completed (step S35; YES), the CPU 21 of the terminal device 2 stops the playback of the video for installation of the product version application (step S36), and the product version application. Is activated to display the menu screen 251 g (see FIG. 11) of the product version of the "sales support / management system" on the display unit 251.

FIG. 11 is a diagram showing an example of a menu screen of a product version of the “sales support / management system”.
The menu screen 251g is a start screen displayed on the display unit 251 when the product version application is started, and the menu screen 251g has all or a part of the plurality of functions realized by the product version application as the menu button 41. Listed as.
FIG. 11 shows an example in which the menu button 41 is provided for eight functions such as “slip creation”.
When the user selects and operates one of the menu buttons 41 by operating the input device 24 such as a keyboard or mouse, the display screen of the display unit 251 corresponds to the operated menu button 41 from the menu screen 251 g. It is designed to transition to the screen of each function (not shown).
The layout of the menu screen of the product version is not limited to the illustrated example. For example, a screen composed of menu buttons and the like on which illustrations and characters are displayed, such as the trial version menu screen 251d, may be used.

<Effect>
As described above, in the installation system of the present embodiment, a predetermined program is distributed from the server device 1 to the terminal device 2 in response to the distribution request from the terminal device 2 which is the user side device, and the terminal device 2 delivers the predetermined program. The installation system 100 from which a predetermined program is downloaded, and the predetermined program includes a product version application and a trial version application that allows a user to experience some of the functions that can be realized by the product version application, and is a terminal device. When there is a request for distribution of the trial version application from 2, the server device 1 has the second function explanation data played when the trial version application is downloaded and installed, and the second function explanation data played when the product version application is downloaded and installed. The function explanation data of 1 is distributed together with the trial version application, and when the trial version application on the terminal device 2 is downloaded, the first function explanation data and the second function explanation data are transmitted to the terminal device 2. Both will be downloaded.
In this way, by downloading the function explanation data for the trial version and the product version together with the terminal device 2 when downloading the trial version application, the function explanation is performed when the product version is installed after the trial version. You can save the time to download the data and start playing the video for explaining the function immediately.
In addition, the file size of the trial version application is considerably smaller than the file size of the product version application between the trial version and the product version. For this reason, it is possible to minimize the waiting time for downloading and installing the product version application by downloading data such as a video explaining the function to be played when installing the product version together with the trial version application in advance. It is possible to reduce user stress and smoothly transition from the trial version to the product version.

Further, in the present embodiment, the first function explanation data and the second function explanation data include at least one of moving image data and audio data.
For this reason, even if it takes time to download and install the trial version application or the product version application, the user can receive a function explanation of the "sales support / management system" by video or voice during the waiting time, which is boring. You can spend the waiting time meaningfully.

Further, in the present embodiment, the content of the function explanation is different between the first function explanation data and the second function explanation data.
For this reason, users do not have to ask the same content that they heard when installing the trial version application when downloading and installing the product version application, and they can listen to the function explanation with interest without getting bored. it can.

Further, when the content of the function explanation in the second function explanation data is more detailed than the content of the function explanation in the first function explanation data, even a user who first touches the "sales support / management system" can understand. Easy and easy to be interested in.
Therefore, it is possible to enthusiastically experience the "sales support / management system" and effectively promote the introduction of the product version.

In addition, when the content of the function explanation in the second function explanation data includes the explanation of the applied function in addition to the explanation of the basic function, the user uses the "sales support / management system". You can get a broader understanding of the functions that can be realized by doing so.
Therefore, the user can easily be interested in the "sales support / management system" and can effectively promote the introduction of the product version.

Further, when the content of the function explanation in the first function explanation data is more detailed than the content of the function explanation in the second function explanation data, the user who first touches the "sales support / management system" By introducing simple contents, it is possible to make it easy to understand and interested.
On the other hand, users who actually introduce the product version can proceed to the product version with peace of mind by giving an explanation that allows them to understand the contents of the "sales support / management system" more deeply.

In addition, when the content of the function explanation in the first function explanation data includes the explanation of the applied function in addition to the explanation of the basic function, the user who first touches the "sales support / management system". Can be explained in an easy-to-understand manner by focusing on basic functions that are often used by general users.
On the other hand, for users who actually introduce the product version, it is beneficial to master the "sales support / management system" by introducing many functions that can be made by using the "sales support / management system". Information can be provided.

<Modification example>
Although the embodiments of the present invention have been described above, it goes without saying that the present invention is not limited to such embodiments and can be variously modified without departing from the gist thereof.

For example, in the present embodiment, the case where the user migrates to the product version via the trial version is illustrated, but the "sales support / management system" does not necessarily require that the user goes through the trial version.
For example, it is possible to install the product version application without going through the trial version after receiving an explanation at a briefing session explaining the introduction of the "sales support / management system".
In this case, when the server device 1 is requested to distribute the product version application, the first function explanation data played at the time of downloading and installing the product version application is distributed together with the product version application, and the product version application is distributed. The function description based on the first function description data is reproduced on the terminal device at the time of downloading and installation of.
In this case, since the user has already obtained the information and knowledge corresponding to the trial version, the necessary information can be efficiently provided.
In this way, by making the content of the function explanation to be played at the time of downloading and installing the application different between the user who installs the product version via the trial version and the user who installs the product version without going through the trial version, It is possible to provide a functional explanation of the content according to the knowledge and understanding of the "sales support / management system". Therefore, it is possible to provide meaningful information for each user.

Further, in the present embodiment, the case of downloading the trial version application from the WEB site is illustrated, but the introduction of the "sales support / management system" is not limited to the one triggered by the WEB site.
For example, by setting various storage media (for example, CD-ROM) for downloading the trial version application or the product version application in the user's terminal device 2, the trial version application, the product version application, and these can be downloaded. The function explanation data reproduced at the time of installation may be downloaded to the terminal device 2.
In this case, the "sales support / management system" can be easily introduced without the trouble of searching for a WEB site.
Also in this case, the user can effectively utilize the waiting time generated at the time of download and installation by reproducing the function description.

Further, in the present embodiment, the playback of the video or the like based on the first function explanation data and the playback of the video or the like based on the second function explanation data are performed at the time of downloading and installing the product version application and the trial version application, respectively. Although the case has been illustrated, the timing at which these moving images and the like are played back is not limited to this.
For example, the playback of these videos and the like may be performed only at the time of downloading the product version application and the trial version application, or only at the time of installation, and may not be performed during the download and installation.

Further, in this embodiment, the case where the video or the like is played at the time of downloading and installation of both the product version application and the trial version application is illustrated, but the playback of the video or the like based on the function explanation data is the download of the product version application. It may be done only at the time or at the time of installation.
The retail version of the app takes longer to download and install than the trial version of the app. Therefore, the waiting time can be effectively used by playing a moving image or the like at least when installing the product version application.
If the video or the like based on the function explanation data is to be played only at the time of downloading and installing the product version application in this way, the server device 1 downloads the product version application when distributing the trial version application. -Distribute the first function explanation data played at the time of installation to the terminal device 2 together with the trial version application.

Further, in the present embodiment, the case where the user-side device constituting the installation system 100 is only the user's terminal device 2 is illustrated, but the user-side device is not limited to the terminal device 2.
For example, a plurality of terminal devices 2 are arranged at a user's office or the like, the terminal devices 2 are connected to a local server by a LAN (Local Area Network) or the like, and the local server is connected to the server device 1 by a network. In such a case, the local server may also be included in the user-side device.

Although some embodiments of the present invention have been described above, the scope of the present invention is not limited to the above-described embodiments, but includes the scope of the invention described in the claims and the equivalent scope thereof. ..
The inventions described in the claims originally attached to the application of this application are added below. The claims in the appendix are as specified in the claims originally attached to the application for this application.
[Additional Notes]
<Claim 1>
An installation system in which a predetermined program is distributed from a server device to the user-side device in response to a distribution request from the user-side device, and the predetermined program is downloaded from the user-side device.
The predetermined program includes a product version of the application program and a trial version of the application program in which some of the functions realized by the product version of the application program can be experienced.
When the user-side device requests distribution of the trial version of the application program, the server device uses the trial version of the first function explanation data to be reproduced at the time of downloading or installing the product version of the application program. An installation system characterized by being delivered with an application program.
<Claim 2>
The server device is characterized in that each of the product version application program and the trial version application program is individually distributed to the user side device in response to a distribution request from the user side device. The installation system according to claim 1.
<Claim 3>
The server device is characterized in that the second function explanation data reproduced at the time of downloading or installation of the trial version application program is distributed together with the first function explanation data and the trial version application program. The installation system according to claim 1 or 2.
<Claim 4>
The installation system according to claim 3, wherein the first function explanation data and the second function explanation data include at least one of moving image data and audio data.
<Claim 5>
The installation system according to claim 3 or 4, wherein the first function explanation data and the second function explanation data are different in the content of the function explanation.
<Claim 6>
Any one of claims 3 to 5, wherein the content of the function description in the first function description data is more detailed than the content of the function description in the second function description data. The installation system described in.
<Claim 7>
Any one of claims 3 to 6, wherein the content of the function description in the first function description data includes a description of an applied function in addition to a description of a basic function. The installation system described in the section.
<Claim 8>
Any one of claims 3 to 5, wherein the content of the function description in the second function description data is more detailed than the content of the function description in the first function description data. The installation system described in.
<Claim 9>
Claims 3, 4, and 5 are characterized in that the content of the function description in the second function description data includes a description of the applied function in addition to the description of the basic function. , The installation system according to any one of claims 8.
<Claim 10>
When the user-side device receives a distribution request for the product version of the application program without a distribution request for the trial version of the application program, the server device is regenerated when the product version of the application program is downloaded or installed. The installation system according to claim 1 or 2, wherein the function explanation data of 1 is distributed together with the product version of the application program.
<Claim 11>
In response to a distribution request from the user-side device, a product version of the application program and a trial version of the application program that allows the user to experience some of the functions that can be realized by the product version of the application program are provided to the user-side device. It is a server device that distributes
When the user-side device requests distribution of the trial version of the application program, the first function explanation data to be reproduced at the time of downloading or installing the product version of the application program is distributed together with the trial version of the application program. A server device characterized by
<Claim 12>
A user-side device that downloads a product version of the application program and a trial version of the application program that allows the user to experience some of the functions that can be realized by the product version of the application program from the server device.
A user-side device, characterized in that, when the trial version of the application program is downloaded, the first function explanation data reproduced at the time of downloading or installing the product version of the application program is downloaded together with the trial version of the application program.
<Claim 13>
An installation method in an installation system in which a predetermined program is distributed from a server device to the user-side device in response to a distribution request from the user-side device, and the predetermined program is downloaded from the user-side device.
The predetermined program includes a product version of the application program and a trial version of the application program in which some of the functions realized by the product version of the application program can be experienced.
A distribution request process for requesting distribution of the trial version application program from the user-side device to the server device, and
In response to the distribution request from the user-side device, the server device distributes the trial version application program and the first function explanation data reproduced at the time of downloading or installing the product version application program. Delivery process and
An installation method characterized by including.

1 Server device 2 Terminal device 11 CPU
12 Storage unit 21 CPU
22 Storage 25 Output device 100 Installation system

Claims (13)

An installation system in which a predetermined program is distributed from a server device to the user-side device in response to a distribution request from the user-side device, and the predetermined program is downloaded from the user-side device.
The predetermined program includes a product version of the application program and a trial version of the application program in which some of the functions realized by the product version of the application program can be experienced.
When the user-side device requests distribution of the trial version of the application program, the server device uses the trial version of the first function explanation data to be reproduced at the time of downloading or installing the product version of the application program. An installation system characterized by being delivered with an application program. The server device is characterized in that each of the product version application program and the trial version application program is individually distributed to the user side device in response to a distribution request from the user side device. The installation system according to claim 1. The server device is characterized in that the second function explanation data reproduced at the time of downloading or installation of the trial version application program is distributed together with the first function explanation data and the trial version application program. The installation system according to claim 1 or 2. The installation system according to claim 3, wherein the first function explanation data and the second function explanation data include at least one of moving image data and audio data. The installation system according to claim 3 or 4, wherein the first function explanation data and the second function explanation data are different in the content of the function explanation. Any one of claims 3 to 5, wherein the content of the function description in the first function description data is more detailed than the content of the function description in the second function description data. The installation system described in. Any one of claims 3 to 6, wherein the content of the function description in the first function description data includes a description of an applied function in addition to a description of a basic function. The installation system described in the section. Any one of claims 3 to 5, wherein the content of the function description in the second function description data is more detailed than the content of the function description in the first function description data. The installation system described in. Claims 3, 4, and 5 are characterized in that the content of the function description in the second function description data includes a description of the applied function in addition to the description of the basic function. , The installation system according to any one of claims 8. When the user-side device receives a distribution request for the product version of the application program without a distribution request for the trial version of the application program, the server device is regenerated when the product version of the application program is downloaded or installed. The installation system according to claim 1 or 2, wherein the function explanation data of 1 is distributed together with the product version of the application program. In response to a distribution request from the user-side device, a product version of the application program and a trial version of the application program that allows the user to experience some of the functions that can be realized by the product version of the application program are provided to the user-side device. It is a server device that distributes
When the user-side device requests distribution of the trial version of the application program, the first function explanation data to be reproduced at the time of downloading or installing the product version of the application program is distributed together with the trial version of the application program. A server device characterized by A user-side device that downloads a product version of the application program and a trial version of the application program that allows the user to experience some of the functions that can be realized by the product version of the application program from the server device.
A user-side device characterized in that, when the trial version of the application program is downloaded, the first function explanation data reproduced at the time of downloading or installing the product version of the application program is downloaded together with the trial version of the application program. An installation method in an installation system in which a predetermined program is distributed from a server device to the user-side device in response to a distribution request from the user-side device, and the predetermined program is downloaded from the user-side device.
The predetermined program includes a product version of the application program and a trial version of the application program in which some of the functions realized by the product version of the application program can be experienced.
A distribution request process for requesting distribution of the trial version application program from the user-side device to the server device, and
In response to the distribution request from the user-side device, the server device distributes the trial version application program and the first function explanation data reproduced at the time of downloading or installing the product version application program. Delivery process and
An installation method characterized by including.