JP2020201897A - Notification management device, notification management method, and program - Google Patents

Abstract

To provide a notification management device, a notification management method, and a program that, even when notifying a user of a plurality of contents, allow the user to easily recognize the contents.SOLUTION: A notification management device comprises: a determination unit that determines, based on information on a message notified to user terminals, whether to take carousel display as the display mode for displaying the message on the user terminals; and a notification control unit that notifies the user terminals of part of the message so that the part of the message is displayed on the user terminals in the display mode according to a result of the determination made by the determination unit.SELECTED DRAWING: Figure 2

Description

The present invention relates to a notification management device, a notification management method, and a program.

With the development of communication network technologies such as computers and the Internet, technologies for notifying information using messaging services have been developed. The messaging service is a mechanism for transmitting and receiving contents such as messages by using functions such as RCS (Rich Communication Services), SMS (Short Message Service), and MMS (Multimedia Messaging Service). RCS is a standard for realizing instant messenger for mobile phones at the terminal level, and uses a telephone number as a user account used for communication. Further, in RCS, the upper limit of the number of characters that can be transmitted is set to be larger than that of the conventional SMS or MMS. Patent Document 1 discloses a technique for encouraging a user to browse a content by changing the display area of the unviewed content.

JP-A-2017-91507

However, in the technique of Patent Document 1, when the number of contents to be displayed increases regardless of whether the contents have been browsed or not browsed, the display size of the contents has to be reduced and displayed, and the browsing is promoted. Even so, the content will be difficult to recognize.
In addition, since the display space of a mobile terminal is generally limited, if a large number of contents are notified at about the same time, it is not possible to display all of the large number of contents in the display space, so that the content is recognized by the user. There was a problem that it became difficult to be done.

The present invention has been made in view of such a situation, and provides a notification management device, a notification management method, and a program that can make the contents easily recognized by the user even when a plurality of contents are notified. provide.

In order to solve the above-mentioned problems of the present invention, the present invention determines whether or not the display mode for displaying the message on the user terminal is a carousel display based on the information regarding the message to be notified to the user terminal. Notification control for notifying the user terminal of a part of the message so that a part of the message is displayed on the user terminal in a display mode according to the judgment unit and the judgment result determined by the judgment unit. It is a notification management device including a unit.

Further, according to the present invention, in the above-mentioned notification management device, when the user terminal responds to the message with respect to a part of the notified message, the notification control unit receives the response from all of the messages. Is displayed on the user terminal, so that the user terminal is notified of a part of the message different from the part.

Further, in the above-mentioned notification management device, according to the present invention, when the determination unit includes a plurality of the above-mentioned messages to be notified to the user terminal within a predetermined time, the determination unit within the predetermined time. It is determined that the display mode for displaying the plurality of the messages to be notified on the user terminal is the carousel display.

Further, in the present invention, the determination unit determines whether or not the display mode for displaying the message on the user terminal is the carousel display based on the information regarding the message to be notified to the user terminal, and the notification control unit determines whether or not the carousel display is used. This is a notification management method for notifying a part of the message to the user terminal so that a part of the message is displayed on the user terminal in a display mode according to the judgment result determined by the determination unit.

Further, the present invention is a program for operating the computer as the notification management device described above, and is a program for operating the computer as each part included in the notification management device.

According to the present invention, a plurality of contents can be displayed so as to be easily recognized by the user.

It is a block diagram which shows the example of the structure of the notification system 1 which concerns on embodiment. It is a block diagram which shows the example of the structure of the notification management device 10 which concerns on embodiment. It is a figure is an example of the structure of the notification information 120 which concerns on embodiment. It is a figure which shows the example of the structure of the scenario information 121 which concerns on embodiment. It is a figure which shows the example of the structure of the message information 122 which concerns on embodiment. It is a figure which shows the example of the structure of the full-text request information 123 which concerns on embodiment. It is a figure which shows the example of the structure of the response information 124 which concerns on embodiment. It is a figure which shows the example of the display of the user terminal 30 which concerns on embodiment. It is a figure which shows the example of the display of the user terminal 30 which concerns on embodiment. It is a figure which shows the example of the display of the user terminal 30 which concerns on embodiment. It is a flowchart which shows the flow of the process performed by the notification management apparatus 10 which concerns on embodiment. It is a flowchart which shows the flow of the process performed by the notification management apparatus 10 which concerns on embodiment.

Hereinafter, embodiments of the invention will be described with reference to the drawings.

FIG. 1 is a block diagram showing an example of the configuration of the notification system 1 according to the embodiment. The notification system 1 includes, for example, a notification management device 10, a corporate server 20, and a plurality of user terminals 30 (user terminals 30-1, 30-2, ..., 30-N). The notification management device 10, the corporate server 20, and the user terminal 30 are communicably connected by the communication network NW. Although the example of FIG. 1 shows an example in which the notification system 1 is configured by one notification management device 10, the notification system 1 may be configured to include a plurality of notification management devices 10. .. Further, the notification system 1 may be configured to include a plurality of corporate servers 20.

The notification system 1 is a system that notifies the user terminal 30 of the content corresponding to the request from the corporate server 20. The content in the present embodiment is the content to be notified to the user terminal 30, and includes, for example, still images and moving images including figures and photographs such as texts and illustrations, and sounds.

The notification in this embodiment is a notification using a messaging service. The messaging service is a mechanism for transmitting and receiving content by using functions such as RCS, SMS, and MMS. In the messaging service, the content is displayed along a predetermined direction (timeline direction) according to the time series of notifications.

The notification management device 10 receives a notification request from the corporate server 20. The notification request here is a signal requesting the user terminal 30 of the customer to give a notification. The notification request includes, for example, information about a requesting source (company) requesting notification, information about a notification destination (user) who is a notification destination, and information indicating the content of the notification. The configuration of the notification management device 10 will be described in detail later.

The company server 20 is a server device of a company or the like that notifies a customer (user) by using the notification system 1. The corporate server 20 includes, for example, a communication unit 21 and a control unit 22. The communication unit 21 communicates with the notification management device 10 via the communication network NW, and transmits a notification request to the notification management device 10. The control unit 22 comprehensively controls the corporate server 20, for example, creates a notification request based on a customer database (not shown). For example, when the corporate server 20 is a server device of an insurance company, the control unit 22 creates a notification request indicating maturity notification, new product information, and the like to the insured customer.

The user terminal 30 is a smartphone, a tablet terminal, a PC (Personal Computer), a mobile phone, a game console, a touch pad, an electronic book reader, a wearable terminal, or the like, and is a terminal on which an application program for providing a messaging service is installed. is there.

The user terminal 30 includes, for example, a communication unit 31, a display unit 32, and a control unit 33. The communication unit 31 communicates with the notification management device 10 via the communication network NW, and receives a notification using the messaging service from the notification management device 10. The display unit 32 displays the content of the notification received from the notification management device 10. The control unit 33 controls the user terminal 30 in an integrated manner, for example, displays the content of the notification from the notification management device 10 on the display unit 32, and makes a sound that the user recognizes that the notification has been received. Output and display (for example, display of banner image, etc.).

The communication network NW is, for example, a communication network including a part or all of the Internet, WAN (Wide Area Network), LAN (Local Area Network), provider equipment, radio base station, dedicated line, and the like.

FIG. 2 is a block diagram showing an example of the configuration of the notification management device 10 according to the embodiment. The notification management device 10 includes, for example, a communication unit 11, a storage unit 12, and a control unit 13. The communication unit 11 communicates with the notification management device 10 and the user terminal 30 via the communication network NW.

The storage unit 12 is an HDD (Hard Disk Drive), a flash memory, a RAM (Random Access Memory), or the like. The storage unit 12 stores a program executed for the functional unit of the control unit 13 to exert its function and data used when the program is executed. For example, notification information 120, scenario information 121, message information 122, full-text request information 123, and response information 124 are stored in the storage unit 12.

FIG. 3 is a diagram showing an example of the configuration of the notification information 120 according to the embodiment. The notification information 120 is information used for giving a notification in response to the notification request notified from the corporate server 20. Notification information 120 is created, for example, for each message requested to notify the user. The notification information 120 includes, for example, items of a notification message ID, a request source, a notification destination, and a notification attribute.

The notification message ID indicates identification information that uniquely identifies the message to be notified.
The requester is shown information about the requester. For example, the requester is shown an ID, a name, and an account. The ID is identification information that uniquely identifies the requesting company or the like. The name is the name of a company or the like corresponding to the ID. The account is a messaging service account used for notifications from companies and the like corresponding to the ID.
In the notification destination, for example, an ID, a name, and an account are shown as information about the notification destination. The ID is identification information that uniquely identifies the user to be notified. The name is the name of the user corresponding to the ID. The account is a messaging service account used to notify the user corresponding to the ID.

The notification attribute indicates information about what to notify the user. The notification attributes include, for example, the notification date and time, the scenario ID, the scenario name, the scenario information A to C, and the necessity of response.
The notification date and time is the date and time of the notification requested by the requester. The scenario ID is identification information that uniquely identifies the scenario to be notified. The scenario here is information indicating a template of the content to be notified, for example, scenario information 121. The scenario name is the name of the scenario corresponding to the scenario ID. The scenario information A to C are specific contents to be incorporated into the scenario corresponding to the scenario ID. The response necessity is information indicating whether or not the notification requested by the requester requires a response from the user.

In the example of FIG. 3, it is shown that the request source is the company X, the account of the messaging service of the company X is 03-1111-2222, and the notification destination is the user C. In addition, the notification from the company X to the user C is made at 10:00 on the DD day of the MM month of YY, and the content of the notification is the notification of the maturity, and the name (name (0101) is used as a template. It is shown that XX Taro), insurance name (○○), and maturity arrival date (△△) are incorporated and created. It has also been shown that this notification requires a response from the user.

FIG. 4 is a diagram showing an example of the configuration of the scenario information 121 according to the embodiment. The scenario information 121 is information indicating a template of the content to be notified. The scenario information 121 is created for each content of the notification that is expected to be notified to the user, for example. The scenario information 121 includes, for example, a scenario ID, a scenario name, a text, and options.
The scenario ID is identification information that uniquely identifies the scenario to be notified. The scenario name is the name of the scenario corresponding to the scenario ID. The text is a text sentence of the scenario corresponding to the scenario ID. The option is information indicating whether or not to give the option to the scenario corresponding to the scenario ID.
In the example shown in Fig. 4, the scenario ID (0101) is a template for the text notifying the maturity, and "<name>: <insurance name> will expire on <maturity date>. Do you want to renew?" It is shown to be a text sentence of. The <name>, <insurance name>, and <maturity arrival date> in this text text correspond to the above-mentioned scenario information A to C, and the customer's specific name and <insurance> are displayed in the <name> column. By entering the specific insurance name in the <Name> column and the specific maturity date in the <Maturity arrival date> column, the notification text to notify the user is completed. The notifications created from this scenario are also shown to be given choices. More specifically, the notification is made in such a way that the user can respond to the question "Do you want to update?" In the notification by selecting an option such as "Yes" or "No". Is shown.

FIG. 5 is a diagram showing an example of the configuration of the message information 122 according to the embodiment. The message information 122 is information about a message to be notified to the user. As for the message information 122, for example, a created message is created for each creation.
The message information 122 includes items such as a notification message ID, a scheduled notification date and time, and a message. The notification message ID indicates identification information that uniquely identifies the created message. The scheduled notification date indicates the date and time when the message corresponding to the notification message is scheduled to be notified. The message indicates the account to notify and the notification text.
In the example of FIG. 5, a message corresponding to the notification message ID (0001) has been created, and the notification is scheduled to be performed at 10:00 on the DD day of the MM month of YY. The message is a notification of maturity. It is shown to be.

FIG. 6 is a diagram showing an example of the configuration of the full-text request information 123 according to the embodiment. The response information 124 is information regarding a response requesting the full text of the message for a part of the message initially notified to the user. Full-text request information 123 is generated for each message notified to the user. The full-text request information 123 includes, for example, items such as a notification message ID, a partial notification date and time, and the presence / absence of a full-text request.
In the example of FIG. 6, a part of the message corresponding to the notification message ID (1000) has been notified at 10:00 on May 10, YY, and the user responds to the notification of a part of this message. It is shown that no response has been made requesting the full text of the message.

FIG. 7 is a diagram showing an example of the configuration of the response information 124 according to the embodiment. The response information 124 is information regarding a response from the user who notified the message. Response information 124 is generated for each message notified to the user. The response information 124 includes, for example, a notification message ID, a notification date and time, the necessity of a response, an expiration date, and the presence or absence of a response.
The notification message ID indicates identification information that uniquely identifies the notified message. The notification date and time indicates the date and time when the message corresponding to the notification message ID was notified. Whether or not the response is necessary indicates whether or not the message corresponding to the notification message ID is a message that requires a response. The expiration date indicates the expiration date of the message corresponding to the notification message ID. The expiration date here is a deadline for waiting for a response from the user, for example, a deadline for notifying a reminder when there is no response from the user. The presence / absence of a response indicates information indicating whether or not there was a response from the user in the message corresponding to the notification message ID.
In the example of FIG. 7, the message corresponding to the notification message ID (1000) has been notified at 10:00 on April 10, YY, and this notification requires a response, but there is no response yet, and the response is received. If not, it is indicated that the reminding will be done until 10:00 on July 10, YY.

Returning to FIG. 2, the control unit 13 includes, for example, a message creation unit 130, a determination unit 131, and a notification control unit 132.
The message creation unit 130 creates a message to be notified to the user. When the notification information 120 is stored in the storage unit 12, the message creation unit 130 acquires the corresponding scenario information 121 based on the scenario ID of the notification information 120. The message creation unit 130 completes the notification text to be notified to the user by incorporating the specific name and the like shown in the scenario information of the notification information 120 into the acquired scenario information 121. The message creation unit 130 creates a message to be notified to the user by setting the completed notification text as a message to be notified to the notification destination account of the notification information 120. The message creation unit 130 stores the created message in the message information 122.

The determination unit 131 determines the display mode in which the message is displayed on the user terminal 30 based on the message information 122. Here, the message information 122 is an example of "information about a message to be notified to the user terminal".

Specifically, the determination unit 131 determines whether or not the message is displayed in a carousel as the display mode. The carousel display is a display mode in which a plurality of messages are exchanged and displayed by performing a slide operation in a direction orthogonal to the timeline direction.

The determination unit 131 refers to the message information 122 at predetermined time intervals, for example, and acquires the message notification destination account and the scenario name. When the determination unit 131 has a plurality of messages (an example of "notification schedule message") to be notified to the same notification destination account, and the plurality of messages include a plurality of messages created from the same scenario, the plurality of messages are notified. It is determined that multiple messages created from the same scenario are displayed in the carousel.

Further, when the determination unit 131 has a plurality of messages to be notified to the same notification destination account and the plurality of messages include a plurality of messages to be notified within a predetermined time, the determination unit 131 notifies the message within the predetermined time. It may be determined that a plurality of messages to be displayed are displayed in the carousel.

On the other hand, the determination unit 131 is not created from the same scenario when there is one message to be notified to the same notification destination account, or when there are a plurality of messages to be notified to the same notification destination account, and If the notification is not made within the specified time, it is determined that the message is not displayed in the carousel.

Alternatively, the determination unit 131 may determine whether or not to display the message in the carousel based on the message information 122 and the response information 124. Here, the message information 122 and the response information 124 are examples of "information about the message to be notified to the user terminal".

In this case, when the determination unit 131 determines that there is a message to be notified to the specific notification destination account based on the message information 122, the determination unit 131 refers to the response information 124 based on the notification destination account. The determination unit 131 determines whether or not there is an unanswered message (an example of "unanswered message") among the messages notified to the notification destination account based on the response information 124. If there is an unanswered message, the determination unit 131 determines that the message to be notified and the reminder of the unanswered message are notified to be displayed in a carousel. Reminding an unanswered message is a message prompting a response to an unanswered message, for example, re-notifying the content already notified in the unanswered message.
The determination unit 131 outputs information (for example, a notification message ID) indicating a plurality of messages determined to be displayed in the carousel to the notification control unit 132.

The notification control unit 132 notifies the user terminal 30 of a part of the message so that a part of the message is displayed on the user terminal 30 in the display mode determined by the determination unit 131. Further, the notification control unit 132 causes the user terminal 30 to display an option for requesting the full text of the message together with a part of the message.

The notification control unit 132 selects, for example, the number of messages to be notified, whether to display the carousel, and a part of the content of the message to be notified to the user terminal 30 corresponding to the account to be notified (the full text of the message). Choices to request) Send the information shown for each. As a result, the user terminal 30 can display a part of a plurality of messages in a carousel according to the information received from the notification management device 10 (notification control unit 132). Specifically, a part of the message 320A (see FIG. 8A) and option 320B (see FIG. 8A) are displayed on the user terminal 30.

The part of the message here is information that partially indicates the content of the message, and is, for example, information that indicates the title of the message, the beginning of the notification text, the notification source (request source), the notification date and time, and the like. For example, consider a case where the notification control unit 132 notifies the title of the message as a part of the message. The title of the message is, for example, information corresponding to the scenario name of the notification information 120 (for example, "notice of maturity"). The notification control unit 132 refers to the storage unit 12 based on the message ID, and acquires the scenario name from the corresponding message information 122. The notification control unit 132 notifies the user terminal 30 of the information indicating the acquired scenario name. When the notification control unit 132 notifies information indicating the beginning of the notification text, the notification source (request source), the notification date and time, etc. as a part of the message, the above is also performed by referring to the storage unit 12 based on the message ID. A part of the message can be notified in the same way as.

When the user terminal 30 receives (receives) a response requesting the full text of the message for a part of the notified message, the notification control unit 132 displays all of the responded messages on the user terminal 30. As a result, the remaining messages are notified to the user terminal 30. As a result, the entire message 320A # (see FIG. 8C) is displayed on the user terminal 30.

Here, the response requesting the full text of the message is an example of "response to the message". For example, the user terminal 30 transmits information indicating that the option 320B has been tapped to the notification management device 10. It is to be.

Further, when the notification control unit 132 receives a response requesting the full text of the message, it may notify at least a part different from a part of the already notified message as the remaining message. That is, the notification control unit 132 may notify the full text of the message, the rest of the message, or one of the remaining parts of the message in response to the response requesting the full text of the message. You may notify the department.

In general, in a messaging service, a charge system in which a charge is made according to the number of characters and the amount of information of a message to be notified is often applied. In the present embodiment, the communication charge can be suppressed by notifying only a part of the message notified to the user by the notification control unit 132.
Further, in the present embodiment, when the user receives a response requesting the full text of the message, the full text of the specific message can be notified by notifying the remaining messages. That is, even if a plurality of messages are notified but the user cannot immediately confirm the contents of all the messages, the full text of only the message for which the user wants to confirm the contents can be confirmed. It is possible to improve the convenience of the user while suppressing the above.

The device control unit 133 comprehensively controls the notification management device 10. For example, when the communication unit 11 receives the notification request from the corporate server 20, the device control unit 133 stores the content as the notification information 120 in the control unit 13. The device control unit 133 causes the message creation unit 130 to create a message at a predetermined processing timing, and causes the determination unit 131 to determine the display mode of the message. When the communication unit 11 receives a response to a message from the user terminal 30, the device control unit 133 stores the content as response information 124 in the control unit 13.

Here, an example of a display mode in which a message is displayed on the user terminal 30 will be described with reference to FIGS. 8A, 8B, and 8C. FIG. 8 is a diagram showing an example of display of the user terminal 30 according to the embodiment.

8A and 8B show an example in which two messages 320 and 321 created in the same scenario are partially displayed in a carousel. In this figure, two messages 320 and 321 were created using a scenario whose scenario name is "Notice of maturity", and one is "XX Taro" in the name column corresponding to scenario information A. "Is incorporated, and the other is an example of the case where" XX Hanako "is incorporated in the name column. Further, it shows a case where a part 320A in which "XX Taro: XX insurance is ..." and option 320B in which "Read more" are displayed at the beginning of the message 320 are displayed.
FIG. 8C shows an example in which the entire message 320A # is displayed on the user terminal 30 when the full text of the message is requested by the user. In this figure, the full text of the message is the notification text of the message "XX Taro: XX insurance will be updated to △△ ..." and the two options with "Yes" and "No" respectively. Is displayed.

In the present embodiment, as shown in FIG. 8A, for example, a part of the first notified message 320 is displayed on the display unit 32, and a part of the later notified message 321 next to the display unit 32 (direction of reference numeral D). Is displayed in the carousel so that is displayed.
On the screen in the state of FIG. 8A, when the slide operation is performed in the direction of reference numeral D (the direction orthogonal to the timeline direction), the message 321 notified later is displayed as shown in FIG. 8B.
Further, on the screen in the state of FIG. 8A, when the option 320B is tapped, the full text of the message 320 is displayed as shown in FIG. 8C. Note that the example of FIG. 8C shows an example in which the entire text of the message is displayed in a carousel, but the present invention is not limited to this. The full text of the message may be displayed in a carousel or may be displayed in a display mode different from the carousel display.

FIG. 9 is a flowchart showing the flow of processing performed by the notification management device 10 according to the embodiment. FIG. 9 shows a flow of processing in which the notification management device 10 notifies the user terminal 30 of a part of the message.
First, the notification management device 10 creates a message to be notified to the user by the message creation unit 130 (step S10). For example, the message creation unit 130 refers to the storage unit 12 according to the instruction of the device control unit 133, and creates a message to be notified to the user based on the notification information 120 and the scenario information 121.
Next, the notification management device 10 determines whether or not to display the message to be notified to the user in the carousel by the determination unit 131.
First, the determination unit 131 refers to the storage unit 12 according to the instruction of the device control unit 133, and determines whether or not there are a plurality of new notification messages addressed to the same notification destination account based on the message information 122 ( Step S11). When there are a plurality of new notification messages addressed to the same notification destination account, the determination unit 131 determines that the plurality of messages are displayed in the carousel (step S12).
The notification management device 10 includes information indicating that the notification control unit 132 instructs the user terminal 30 corresponding to the notification destination account to display a message in a display mode according to the determination result of the determination unit 131. Notify a part of the message (step S13).

On the other hand, when the determination unit 131 determines in step S11 that there is only one new notification message addressed to the same notification destination account, the determination unit 131 refers to the storage unit 12, and based on the response information 124, the notification destination. It is determined whether or not there is a message to be reminded to the account (step S14). When there is a reminding message addressed to the notification destination account, the determination unit 131 determines that the newly notified message and the reminding message are displayed in the carousel (step S12).

FIG. 10 is a flowchart showing the flow of processing performed by the notification management device 10 according to the embodiment. FIG. 10 shows a flow of processing after the notification management device 10 notifies the user terminal 30 of a part of the message, that is, a process of notifying the entire message in response to the user's request.
First, the notification management device 10 determines whether or not the device control unit 133 has received a response requesting all of the messages from the user terminal 30 (step S20). For example, when the communication unit 21 receives information from the user terminal 30 that the option 320B displayed on the display unit 32 has been tapped, the device control unit 133 requests the entire message from the user terminal 30. It is determined that there was a response.
Next, when the notification management device 10 determines that the device control unit 133 has received a response requesting all of the messages from the user terminal 30, the notification control unit 132 sends the remaining messages to the user terminal 30 that has responded. Is notified (step S21).

As described above, the notification management device 10 of the embodiment includes a determination unit 131 and a notification control unit 132. The determination unit 131 determines the display mode of the message to be notified to the user terminal 30. The notification control unit 132 notifies the user terminal 30 of a part of the message so that the message is displayed in the display mode determined by the determination unit 131. As a result, the notification management device 10 of the embodiment can display a part of the plurality of messages to be notified to the user in the carousel on the display unit 32 of the user terminal 30, and the user can display the plurality of contents while suppressing the communication cost. It can be easily recognized by.

In the notification management device 10 of the embodiment, when the notification control unit 132 receives a response (response to the message) from the user terminal 30 to request the full text of the message for a part of the notified message, the response is made. The user terminal 30 is notified of a part different from a part of the notified message so that all the existing messages are displayed on the user terminal 30. As a result, the notification management device 10 of the embodiment can display the entire message for the message for which the user wants to confirm the content, and can improve usability.
The notification management device 10 of the embodiment has a plurality of messages to be notified to the user terminal 30 by the determination unit 131, and when there are a plurality of messages to be notified within a predetermined time among the plurality of messages, the predetermined one. It may be determined that a plurality of messages to be notified within the time set to be displayed in the carousel. As a result, the notification management device 10 of the embodiment can display a part of the plurality of messages to be notified at substantially the same time in a carousel, so that the plurality of contents can be easily recognized by the user while suppressing the communication cost. be able to.

In the above-described embodiment and modification, the determination unit 131 may determine the order in which the messages to be displayed in the carousel are arranged. For example, the determination unit 131 may arrange the messages in the order of the scheduled notification date and time based on the notification information 120, or determine the importance of the message to be newly notified, the importance of the message to notify the reminder, and the like. Depending on the situation, the order in which the messages are arranged may be determined. The importance here is set for each message by, for example, the company server 20 requesting the notification of the message.

All or part of the notification management device 10 in the above-described embodiment may be realized by a computer. In that case, the program for realizing this function may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read by the computer system and executed. The term "computer system" as used herein includes hardware such as an OS and peripheral devices. Further, the "computer-readable recording medium" refers to a portable medium such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, or a storage device such as a hard disk built in a computer system. Further, a "computer-readable recording medium" is a communication line for transmitting a program via a network such as the Internet or a communication line such as a telephone line, and dynamically holds the program for a short period of time. It may also include a program that holds a program for a certain period of time, such as a volatile memory inside a computer system that serves as a server or a client in that case. Further, the above program may be for realizing a part of the above-mentioned functions, and may be further realized for realizing the above-mentioned functions in combination with a program already recorded in the computer system. It may be realized by using a programmable logic device such as FPGA.

Although the embodiments of the present invention have been described in detail with reference to the drawings, the specific configuration is not limited to this embodiment, and the design and the like within a range not deviating from the gist of the present invention are also included.

1 ... Notification system 10 ... Notification management device 11 ... Communication unit 12 ... Storage unit 120 ... Notification information 121 ... Scenario information 122 ... Message information 123 ... Full text request information 124 ... Response information 13 ... Control unit 130 ... Message creation unit 131 ... Judgment Unit 132 ... Notification control unit 133 ... Device control unit 20 ... Corporate server 30 ... User terminal

Claims (5)

A determination unit that determines whether or not the display mode for displaying the message on the user terminal is a carousel display based on the information about the message to be notified to the user terminal.
A notification control unit that notifies the user terminal of a part of the message so that a part of the message is displayed on the user terminal in a display mode according to the determination result determined by the determination unit.
Notification management device including. When the user terminal responds to the message with respect to a part of the notified message, the notification control unit displays the message so that all of the responded messages are displayed on the user terminal. Notify the user terminal of a part different from the above part.
The notification management device according to claim 1. When the determination unit includes a plurality of the messages scheduled to be notified to the user terminal within the predetermined time, the determination unit notifies the user terminal of the plurality of the messages scheduled to be notified within the predetermined time. It is determined that the display mode to be displayed on the carousel display is the carousel display.
The notification management device according to claim 1 or 2. Based on the information about the message to be notified to the user terminal, the determination unit determines whether or not the display mode for displaying the message on the user terminal is the carousel display.
The notification control unit notifies the user terminal of a part of the message so that a part of the message is displayed on the user terminal in a display mode according to the determination result determined by the determination unit.
Notification management method. A program for operating a computer as the notification management device according to any one of claims 1 to 3, and for operating the computer as each part included in the notification management device.

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