JP2020173721A - Question support system, question support method, and computer program - Google Patents

Abstract

To enable a user to perform more appropriate questions.SOLUTION: In a question support system 1, a plurality of groups are displayed, in which a plurality of kinds of question items are grouped, and when one group is selected from the plurality of groups displayed by a user's operation, a plurality of question items of one group and a plurality of question contents associated with the one group are displayed and a display processing part 121 is provided, which displays a selected state while selecting one question item from the plurality of question items by the user's operation.SELECTED DRAWING: Figure 7

Description

The present invention relates to a technique for assisting a question.

Conventionally, there is a technique for assisting a user's question and inputting information (Patent Document 1).

JP-A-2007-26135

An object of the present invention is to allow a user to ask more appropriate questions.

In order to solve the above-mentioned problems, in the first aspect of the present invention, information on a plurality of question contents to be asked about a question is stored in association with each of a plurality of groups in which a plurality of types of questions are group units. A first storage means to be displayed, a first display means for displaying the plurality of groups, a selection means operated by the user to select one group from the plurality of groups displayed by the first display means, and the like. When the selection means selects one group from the plurality of groups, it is associated with the plurality of questions in the one group and the one group based on the stored information stored in the first storage means. A second display means for displaying a plurality of question contents and a state in which the selected state is selected while selecting one question from a plurality of question items displayed by the second display means operated by the user. It is a question support system having a third display means.

In the second aspect of the present invention, it is preferable that the third display means can individually and continuously select one different question item from a plurality of question items according to the operation of the user.

In the third aspect of the present invention, it is preferable to further have a second storage means that enables input of answer contents to the plurality of question contents and stores the input answer contents and the question contents in association with each other.

In the fourth aspect of the present invention, the second storage means enables tagging of the answer contents that answered the plurality of question contents, and associates the input answer contents with the tags to the answer contents. It is preferable to memorize it.

In the fifth aspect of the present invention, it is preferable to further have an output means for outputting the answer contents stored by the second storage means in association with the tag to the answer contents.

In the sixth aspect of the present invention, the plurality of questions are questions used for SWOT analysis, the plurality of questions are questions used for SWOT analysis, and the tag is a SWOT analysis. It is preferably a tag of strengths, weaknesses, opportunities, and threats to use.

In order to solve the above-mentioned problems, the seventh aspect of the present invention includes a first display step of displaying a plurality of groups in which a plurality of types of questions are group units, and the first display operated by a user. A selection process for selecting one group from the plurality of groups displayed in the process, and a plurality of questions of the one group and the one group when one group is selected from the plurality of groups in the selection process. Select one question item from the second display process that displays a plurality of question contents to be asked about the question item associated with, and the plurality of question items that are operated by the user and displayed in the second display process. It is a question support method having a third display step of displaying the selected state while doing so.

In order to solve the above-mentioned problems, an eighth aspect of the present invention comprises a first display step in which the first display means displays a plurality of groups in which a plurality of types of questions are group units, and a selection means. A selection step of selecting one group from the plurality of groups displayed in the first display step by being operated by the user, and a second display means selecting one group from the plurality of groups in the selection step. At that time, a second display step for displaying a plurality of questions in the one group and a plurality of questions to be asked about the questions associated with the one group, and a third display means are provided to the user. It is a computer program that causes a computer to execute a third display step of displaying a selected state while selecting one question from a plurality of questions displayed in the second display step by being operated.

According to the first aspect of the present invention, when the user selects one group from each group consisting of a plurality of questions, the question support system has a plurality of questions and the plurality of questions of the selected group. It is possible to display the selected state of the user who has selected one of the plurality of questions while displaying the contents of a plurality of questions corresponding to the items. As a result, the user can select one group, select one of the multiple questions in the group, and then ask questions with multiple questions while looking at the selected question. You can ask questions without being overwhelmed by the questions. Therefore, the user can ask more appropriate questions.

According to the second aspect of the present invention, the user can ask a plurality of questions based on the contents of the questions without blurring.

According to the third aspect of the present invention, the question support system can register the answer contents corresponding to the question contents.

According to the fourth aspect of the present invention, the question support system can tag and register the answer content corresponding to the question content.

According to the fifth aspect of the present invention, the question support system can classify and output a plurality of answer contents by tags.

According to the sixth aspect of the present invention, the question support system can classify and output a plurality of answer contents by tags of strengths, weaknesses, opportunities, and threats used in SWOT analysis.

According to the seventh aspect of the present invention, when the user selects one group from each group consisting of a plurality of questions, the question support method includes a plurality of questions in the selected group and the plurality of questions. It is possible to display the selected state of the user who has selected one of the plurality of questions while displaying the contents of a plurality of questions corresponding to the items. As a result, the user can select one group, select one of the multiple questions in the group, and then ask questions with multiple questions while looking at the selected question. You can ask questions without being overwhelmed by the questions. Therefore, the user can ask more appropriate questions.

According to the eighth aspect of the present invention, when the user selects one group from each group consisting of a plurality of questions, the computer program has a plurality of questions and the plurality of questions of the selected group. It is possible to display the selected state of the user who has selected one of the plurality of questions while displaying the contents of a plurality of questions corresponding to. As a result, the user can select one group, select one of the multiple questions in the group, and then ask questions with multiple questions while looking at the selected question. You can ask questions without being overwhelmed by the questions. Therefore, the user can ask more appropriate questions.

FIG. 1 is a diagram showing an example of the configuration of a question support system. FIG. 2 is a block diagram showing a configuration example of a processing terminal. FIG. 3 is a block diagram showing a configuration example of the management server. FIG. 4 is a block diagram showing a configuration example of a storage unit of the management server. FIG. 5 is a diagram showing an example of a question to be displayed on the processing terminal using the display information. FIG. 6 is a diagram showing an example of the question content displayed on the processing terminal using the display information. FIG. 7 is a diagram showing a configuration example of the server processing unit. FIG. 8 is a flowchart showing an example of display processing. FIG. 9 is a diagram showing a display example of a display screen of a table of contents of a plurality of question groups in the display unit of the processing terminal. FIG. 10 is a diagram showing a display example of a question page when the question group "Search for the root cause of a problem" is selected. FIG. 11 is a diagram showing a display example of a question page when the question group "Search for strengths" is selected. FIG. 12 is a diagram showing a display example of a question page when the question group of “Exploring the competitive environment” is selected. FIG. 13 is a diagram showing a display example of a question page when the question group of “Search for customer needs” is selected. FIG. 14 is a diagram showing a display example of a question page when the question group of “Exploring other external environment” is selected. FIG. 15 is a flowchart showing an example of response processing. FIG. 16 is a diagram showing an example of response information. FIG. 17 is a flowchart showing an example of output processing. FIG. 18 is a diagram showing a display example of the analysis result of the SWOT analysis.

An embodiment of the present invention will be described with reference to the drawings.
In this embodiment, a question support system is given.

(Constitution)
FIG. 1 is a diagram showing an example of the configuration of the question support system 1.

As shown in FIG. 1, the question support system 1 has a plurality of processing terminals 10 and a management server 100. Each processing terminal 10 and the management server 100 can communicate with each other via the communication means 200. Here, the communication means 200 is an Internet line or the like connected by wire or wirelessly. Hereinafter, the communication means 200 will be described as an Internet line.

The processing terminal 10 is, for example, a stationary personal computer, a taglet, a smartphone, or the like. In the present embodiment, a case where the processing terminal 10 is a stationary personal computer will be described.

FIG. 2 is a block diagram showing a configuration example of the processing terminal 10.

As shown in FIG. 2, the processing terminal 10 has a communication unit 11, an operation unit 12, a display unit 13, a storage unit 14, and a processing unit (hereinafter, referred to as a terminal processing unit) 15.

The communication unit 11 communicates with an external device such as the management server 100 via a LAN or an Internet line by wire or wirelessly. The operation unit 12 is for the user to input information. The operation unit 12 is, for example, a keyboard or a mouse. The display unit 13 displays an image. The display unit 13 is, for example, a monitor. The storage unit 14 is, for example, a ROM (Read Only Memory), a RAM (Random Access Memory), or the like. The terminal processing unit 15 executes various processes in the processing terminal 10. The terminal processing unit 15 includes, for example, a microcomputer and its peripheral circuits, and is composed of, for example, a CPU, a ROM, a RAM, and the like. One or more programs are stored in the ROM. The CPU executes various processes according to one or more programs stored in the ROM. Then, the terminal processing unit 15 executes various processes according to various data and various programs stored in the storage unit 14, as needed.

FIG. 3 is a block diagram showing a configuration example of the management server 100.

As shown in FIG. 3, the management server 100 includes an Internet communication unit 101, a storage unit 110, and a processing unit (hereinafter, referred to as a server processing unit) 120. Here, the Internet communication unit 101 communicates with another device such as the processing terminal 10 via the communication means 200. The storage unit 110 is an HDD or the like, and stores various data and various programs. The server processing unit 120 executes various processes on the management server 100. The server processing unit 120 includes, for example, a microcomputer and its peripheral circuits, and is composed of, for example, a CPU, a ROM, a RAM, and the like. One or more programs are stored in the ROM. The CPU executes various processes according to one or more programs stored in the ROM. Then, the server processing unit 120 executes various processes according to various data and various programs stored in the storage unit 110, if necessary.

FIG. 4 is a block diagram showing a configuration example of the storage unit 110 of the management server 100.

As shown in FIG. 4, the storage unit 110 includes a display information unit 111, a response information unit 112, and a program unit 113. The display information unit 111 stores display information such as question items and question contents displayed on the processing terminal 10. The question is a question to clarify what to ask. The content of the question is a specific content of the question about the question. For example, the display information is stored in the display information unit 111 in the html (HyperText Markup Language) format for screen display on the processing terminal 10. Further, the answer information unit 112 stores the answer information input by the processing terminal 10. The program is stored in the program unit 113. For example, the program unit 113 stores a program for the server processing unit 120 to execute each process.

FIG. 5 is a diagram showing an example of a question to be displayed on the processing terminal 10 using the display information.

As shown in FIG. 5, a plurality of question items form one question group. In this example, there are multiple question groups according to the items "Search for the root cause of the problem", "Search for strengths", "Search for the competitive environment", "Search for customer needs", and "Search for other external environments". ing. Here, in the question group of "Searching for the root cause of the problem", as a question, regarding the president's worries ("What is the president worried about now?"), "Drop in selling price / raw materials (finishing) (Enter) Soaring prices ”,“ Development of successors / management personnel ”, and“ Soaring labor costs ”are included. In addition, the question group of "Exploring strengths" asks questions about what you can be proud of and what you are confident about in your company ("What are you proud of and what you are confident about in your company?"). , "Human resources", "Products (services)", and "Buildings (location)" are included. Also, as a question to the question group of "Exploring customer needs", what do customers (important customers (or customer base)) want ("(important customer (or customer base))?" What does the customer (important customer (or customer base)) want? ”) Includes“ quality ”,“ price ”, and“ name recognition ”, and“ exploring other external environments ” As a question to the question group, regarding the phenomenon that affects the business in the world situation ("Are there any phenomena that affect the business in the world situation?"), "Domestic situation (politics, economy, law, technological innovation) ) ”,“ Overseas affairs (politics, economy, exchange, law, technological innovation) ”, and“ Regional situation ”. In addition, questions are set up like the question group of“ Exploring the competitive environment ”. You can also avoid it.

FIG. 6 is a diagram showing an example of the question content displayed on the processing terminal 10 using the display information.

As shown in Fig. 6, in this example, the questions "search for the root cause of the problem", "search for strengths", "search for the competitive environment", "search for customer needs", and "search for other external environments" Question contents are memorized corresponding to the group. Here, in the question group of "Searching for the root cause of the problem", as specific question contents about the selected question, "Please tell me more about [Choice]" and "Tell me the influence of [Choice]". The contents of each question, "Please" and "Are there any measures for [Choice]?" Are associated with each other. In addition, in the "Exploring Strengths" question group, "Please tell me more about [Choice]", "Please tell me the reason for [Choice]", and "Please tell me the reason for [Choice]" as specific questions about the selected question. The contents of each question "How do you use [Choice]?" Are associated with each other. In addition, the question group of "Exploring the competitive environment" includes "Where are the competing (conscious) companies / shops?", "Please tell me the advantages of the competition", and "Detailed countermeasures". The contents of each question of "Please tell me" are associated. In addition, in the question group of "Exploring customer needs", "Please tell me more about [Choice]" and "How will [Choice] change in the future" as specific question contents about the selected question. The contents of each question of "Do you think you will go?" Are associated. In addition, in the question group of "Exploring other external environment", as specific question contents about the selected question, "Please tell me more about [choice]", "If the phenomenon of [choice] continues in the future" , What kind of impact does it have on management? ”And“ Please tell me how to deal with the phenomenon ”are associated with each question.

FIG. 7 is a diagram showing a configuration example of the server processing unit 120.

As shown in FIG. 7, the server processing unit 120 includes a display processing unit 121, a response processing unit 122, and an output processing unit 123. Here, the display processing unit 121 executes a display process for displaying the information on the processing terminal 10 side based on the display information stored in the display information unit 111. The answer processing unit 122 executes an answer process for storing the answer input by the processing terminal 10 in the answer information unit 112. The output processing unit 123 executes an output process for outputting using the preset analysis result format based on the response information stored in the response information unit 112. Specifically, each process is as follows.

FIG. 8 is a flowchart showing an example of display processing.

As shown in FIG. 8, first, as the process of step S1, the display processing unit 121 displays the table of contents of a plurality of question groups on the display unit 13 of the processing terminal 10. For example, when the display processing unit 121 receives a table of contents display request from the processing terminal 10, the display processing unit 121 displays the table of contents of a plurality of question groups. Then, the display processing unit 121 proceeds to the process of step S2.

FIG. 9 is a diagram showing a display example of the display screen (menu screen) 300 of the table of contents of a plurality of question groups on the display unit 13 of the processing terminal 10.

As shown in FIG. 9, on the display screen 300 of the display unit 13 of the processing terminal 10, "search for the root cause of the problem", "search for strengths", "search for the competitive environment", "search for customer needs", And the table of contents 301, 302, 303, 304, 305 of the question group of "Exploring other external environment" is displayed. Then, in the table of contents 301 to 305 of "Searching for the root cause of the problem", "Searching for strengths", "Searching for the competitive environment", "Searching for customer needs", and "Searching for other external environments", at the bottom Selection button groups 306, 307, 308, 309, 310 of "1" to "5" that can be selected by the user by operating the operation unit 12 are arranged.

As the process of step S2, the display processing unit 121 determines whether or not any of the question groups is selected by the user at the processing terminal 10. When the processing terminal 10 determines that any of the question groups has been selected by the user, the display processing unit 121 proceeds to the process of step S3. For example, in the display processing unit 121, as shown in FIG. 9, any selection button from the selection button groups 306 to 310 of "1" to "5" displayed on the display unit 13 is operated by the user. When it is operated and selected, the processing terminal 10 determines that the question group has been selected by the user.

As the process of step S3, the display processing unit 121 identifies the question group determined to be selected in the process of step S2. For example, when the selection button displayed on the display unit 13 is selected by the user as shown in FIG. 9, the display processing unit 121 identifies a question group corresponding to the selected selection button. For example, when any selection button is selected by the user from the selection button group 306 of "1" to "5" arranged at the bottom of "Search for the root cause of the problem", the display processing unit 121 displays. Identify the question group selected by the user as the "find the root cause of the problem" question group.

As the subsequent process of step S4, the display processing unit 121 generates a question page of the question group specified in the process of step S3 based on the question items stored in the display information unit 111 and the display information of the question contents. It is displayed on the display unit 13 of the processing terminal 10. Then, the display processing unit 121 proceeds to the process of step S5.

10 to 14 are diagrams showing a display example of the question page 400 on the display unit 13 of the processing terminal 10.

FIG. 10 is a display example of the question page 400 when the question group "Search for the root cause of the problem" is selected. FIG. 11 is a display example of the question page 400 when the question group "Search for strengths" is selected. FIG. 12 is a display example of the question page 400 when the question group of “Exploring the competitive environment” is selected. FIG. 13 is a display example of the question page 400 when the question group of “Search for customer needs” is selected. FIG. 14 is a display example of the question page 400 when the question group of “Exploring other external environment” is selected.

In this example, the radio button 402 is associated with each question 401, and the user can selectively select the question 401 by the radio button 402. In addition, a text box 404 is associated with each question content 403 so that the user can input a sentence. Further, in each question content 403, tags 405 of "none", "strength (S)", "weakness (W)", "opportunity (O)", and "threat (T)" are associated with the radio button 406. The user can selectively select the tag 405 by the radio button 406. Further, each question content 403 is associated with a check box 407 of "put on the business condition analysis table", and the user can check the check box 407 as necessary or unnecessary. ing. Further, at the bottom of the question page 400, a registration button 410 of "Register" for registering the selection contents of radio buttons (questions and tags), selection contents such as check boxes, and input contents in the text box 404, A "to menu" menu button 411 is provided for returning to the menu (table of contents).

As the process of step S5, the display processing unit 121 determines whether or not the user has pressed the registration button 410 displayed on the display unit 13 of the processing terminal 10 with a mouse or the like. When the display processing unit 121 determines that the user has pressed the registration button 410 displayed on the display unit 13 of the processing terminal 10 with a mouse or the like, the display processing unit 121 causes the response processing unit 122 of step S6 to execute the response processing. The answer processing will be described later. On the other hand, if the display processing unit 121 determines that the user has not pressed the registration button 410 displayed on the display unit 13 of the processing terminal 10, the process proceeds to step S7.

As the process of step S7, the display processing unit 121 determines whether or not the user has pressed the menu button 411 displayed on the display unit 13 of the processing terminal 10 as shown in FIGS. 10 to 13 with a mouse or the like. .. When the display processing unit 121 determines that the user has pressed the menu button 411 displayed on the display unit 13 of the processing terminal 10, the display processing unit 121 ends the display processing (executes the display processing from the first processing). On the other hand, if the display processing unit 121 determines that the user has not pressed the menu button 411 displayed on the display unit 13 of the processing terminal 10, the process of step S4 is performed again.

By the above display processing, the display processing unit 121 displays the table of contents of a plurality of question groups on the display unit 13 of the processing terminal 10, and when any one of the question groups is selected from the table of contents of the question group by the user, the table of contents is displayed. The question page corresponding to the selected question group is displayed on the display unit 13 of the processing terminal 10. Then, when the user presses the registration button 410 displayed on the display unit 13 of the processing terminal 10, the display processing unit 121 causes the response processing unit 122 to execute the answer processing. Further, when the user presses the menu button 411 displayed on the display unit 13 of the processing terminal 10, the display processing unit 121 displays the table of contents of a plurality of question groups on the display unit 13 of the processing terminal 10. Is executed again.

FIG. 15 is a flowchart showing an example of the response process (process of step S6 of FIG. 9).

As shown in FIG. 15, first, as the process of step S21, the answer processing unit 122 stores the user's selection information and the input information in the processing terminal 10 in the answer information unit 112. For example, the answer processing unit 122 stores the question items selected on the display unit 13 of the processing terminal 10, the input answers, the selected tags, and the like in association with each other in the answer information unit 112.

FIG. 16 is a diagram showing an example of response information.

As shown in FIG. 16, in the answer information unit 112, as the answer information, the question group name, the question number, the question item, the question content, the answer, the tag, and the presence or absence of posting in the business condition analysis table are stored in association with each other. Will be done. Here, the question group name becomes the question group name specified in the process of step S3. The question number is the number of the selection button determined to have been pressed by the user in the process of step S3. From this, the numbers "1" to "5" of the selection button are linked to the answer information. Further, the question item is a question item selected by the radio button 402 on the display unit 13 of the processing terminal 10, and the question content is the question content in the question item. The answer is the information entered in the text box 404 of the question content. The tag is any of "None", "Strength", "Weakness", "Opportunity", and "Threat" selected by the radio button 406 in the question content. In addition, whether or not it is listed in the business condition analysis table is the result of checking whether or not it is listed in the business condition analysis table by the check box 407.

FIG. 17 is a flowchart showing an example of output processing.

As shown in FIG. 17, the output processing unit 123 determines whether or not an output button (not shown) for outputting the answer result is pressed on the display unit 13 of the processing terminal 10. When the output processing unit 123 determines that the output button has been pressed, the output processing unit 123 proceeds to the process of step S42.

As the process of step S42, the output processing unit 123 acquires the answer information stored in the answer information unit 112.

As the processing of the following step S43, the output processing unit 123 displays the analysis result of the SWOT analysis based on the response information acquired in the processing of step S42.

FIG. 18 is a diagram showing a display example of the analysis result of the SWOT analysis.

As shown in FIG. 18, the display of the analysis result is divided into each area of strength, weakness, opportunity, and threat, and the answer information stored in the answer information unit 112 is displayed in each area. Specifically, as shown in FIG. 16, in the response information unit 112, any tag of "none", "strength", "weakness", "opportunity", or "threat" is associated with the answer. As the analysis result of the SWOT analysis, the answers associated with "strengths", "weaknesses", "opportunities", and "threats" are described according to the correspondence.

(Operation, action, etc.)
Next, an operation of the question support system 1 and an example of its operation will be described.

In the question support system 1, when the display processing unit 121 receives the table of contents display request from the processing terminal 10, the management server 100 displays the table of contents of a plurality of question groups on the display unit 13 of the processing terminal 10. As a result, the user of the processing terminal 10 can select any of the question groups from the table of contents of the question group. For example, the user is a person (questioner, person in charge) who supports the management of the company, and while operating the processing terminal 10, asks the questioned person various questions and saves the answers to the questions. It can be useful for supporting the management of the questioned person.

When any one of the question groups is selected by the user from the table of contents of the question group on the processing terminal 10, the display processing unit 121 displays the question page 400 corresponding to the selected question group on the processing terminal 10. As shown in FIGS. 10 to 14, a plurality of question items 401 are displayed on the question page 400, and each question item 401 is provided with a radio button 402 in association with each of the question items 401. ing. Further, on the question page 400, a plurality of question contents 403 for the question item 401 are displayed. Each question content 403 is supported by a text box 404, "none", "strength", "weakness", "opportunity", "threat" tag 405, and "put on business condition analysis table" check box 407. It is attached.

As a result, the user of the processing terminal 10 always makes a mistake in the question selected from the plurality of question 401 by selecting one of the radio buttons 402 provided in association with each of the plurality of question 401. Can be grasped without.

Then, the user can ask the questioned person with each question content 403, centering on the selected question 401. Then, when the questioned question has an answer to the question content, the user can input the answer in the text box 404 provided in association with the question content 403. Furthermore, if the answer is about "strengths", "weaknesses", "opportunities", and "threats", the user will tag 405 of "strengths", "weaknesses", "opportunities", and "threats". You can select and associate answers with "strengths," "weaknesses," "opportunities," and "threats." In addition, when the user puts those answers and the tags 404 of "strength", "weakness", "opportunity", and "threat" on the business condition analysis table, "puts them on the business condition analysis table". Check the check box 407 of.

The user can also ask questions about other questions in succession. In this case, the user can select the radio button 402 provided in association with the other question items and ask the questioned person with each question content focusing on the other question items. In this way, the user can individually and continuously select one different question from a plurality of questions, and can ask the questioned person with each question content focusing on the selected questions one after another.

Then, when the user presses the menu button 411 displayed on the display unit 13 of the processing terminal 10, the display processing unit 121 returns to the first processing of displaying the table of contents of the plurality of question groups. On the other hand, when the user presses the registration button 410 displayed on the display unit 13 of the processing terminal 10, the display processing unit 121 causes the response processing unit 122 to execute the answer processing.

The answer processing unit 122 stores the selection information and the input information by the user in the processing terminal 10 as the answer information in the answer information unit 112. For example, the answer processing unit 122 has a question selected on the display unit 13 of the processing terminal 10 and an answer entered in the text box 404, “none”, “strength”, “weakness”, “opportunity”, and “threat”. The one tag or the like selected from "" is associated and stored in the response information unit 112.

Then, when the output button for outputting the answer result is pressed on the display unit 13 of the processing terminal 10, the output processing unit 123 shows in FIG. 18 based on the answer information stored in the answer information unit 112. The analysis result of such SWOT analysis is displayed.

(Effect in this embodiment)
(1) In the question support system 1, when the user selects one question group from each question group consisting of a plurality of question items on the display unit 13 of the processing terminal 10, a plurality of question items of the selected question group are selected. While displaying 401 and a plurality of question contents 403 corresponding to the plurality of question items 401, the selection state of the user who has selected one of the plurality of question items 401 can be displayed. As a result, the user can select one question group, select one of the multiple question 401 of the selected question group, and ask questions with multiple question contents while looking at the selected question. Therefore, you can ask questions without being distracted by each question.

(2) Since the question support system 1 makes it possible to individually and continuously select one different question item from a plurality of question items according to the operation of the user, the user can ask about the plurality of question items. You can ask questions based on the content of the question without blurring.

(3) The question support system 1 can register the answer contents corresponding to the question contents.

(4) The question support system 1 can tag and register the answer contents corresponding to the question contents.

(5) The question support system 1 can classify a plurality of answer contents by tags and output them.

(6) The question support system 1 can classify and output a plurality of answer contents according to strengths, weaknesses, opportunities, and threats used in SWOT analysis.

In the above-described embodiment, the storage unit 110 constitutes, for example, a first storage means and a second storage means. Further, the display processing unit 121 constitutes, for example, a first display means, a second display means, and a third display means. Further, the operation unit 12 constitutes, for example, a selection means. Further, when the radio button 402 is selected, for example, the selected state is continuously displayed.

(Modified examples of this embodiment, etc.)
As a modification of the present embodiment, the question items and the question contents are not limited to the above examples, and may be other contents.

Further, as a modification of the present embodiment, the tag is not limited to the above example, and may have other contents.

Further, as a modification of the present embodiment, the question support system 1 may be configured only by the processing terminal 10 without having the management server 100. In this case, the processing terminal 10 corresponds to each of a plurality of groups in which a plurality of types of question items are group units, and stores information on a plurality of question contents for which the question item should be asked, and A first display means for displaying a plurality of groups, a selection means for selecting one group from the plurality of groups displayed by the first display means operated by a user, and a selection means for selecting one group from the plurality of groups. When one group is selected, a plurality of question items of the one group and a plurality of question contents associated with the one group are displayed based on the stored information stored in the first storage means. It has a second display means and a third display means that is operated by the user to select one question from a plurality of questions displayed by the second display means and display the selected state. Here, the storage unit 14 of the processing terminal 10 constitutes, for example, the first storage means. Further, the terminal processing unit 15 constitutes, for example, a first display means, a second display means, and a third display means.

Further, in the above-described embodiment, the management server 100 stores information on a plurality of question contents to be asked about the question items in association with each of the plurality of groups in which a plurality of types of question items are group units. When one group is selected from the storage means, the first display means for displaying the plurality of groups, and the plurality of groups displayed by the first display means, the storage means are stored in the first storage means. A second display means for displaying a plurality of questions in the one group and a plurality of question contents associated with the one group based on the stored information, and a plurality of questions displayed by the second display means. A server having a third display means for displaying the selected state while selecting one question item from the question items by the operation of the user is realized.

Further, in the above-described embodiment, the first storage means in which a plurality of question items are grouped and stored, and the question items are asked in each group unit in association with each group of the grouped question items. A second storage means for storing a plurality of questions to be asked, a first selection means for selecting a group stored in the first storage means according to an operation of the user, and a selection for the first selection means. Select one question from the first display means for displaying a plurality of questions of one group on the screen and the plurality of questions displayed on the screen by the first display means according to the operation of the user. With reference to the storage information of the second selection means and the second storage means, a plurality of question contents associated with the group to which the one question selected by the second selection means belongs are displayed on the screen. A question support system having a second display means has been realized.

Further, in the above-described embodiment, from the first display step of displaying a plurality of groups in which a plurality of types of questions are group units, and from the plurality of groups operated by the user and displayed in the first display step. Regarding the selection process of selecting one group, and the plurality of questions of the one group and the questions associated with the one group when one group is selected from the plurality of groups in the selection process. A second display process that displays the contents of a plurality of questions to be asked, and a display of the selected state while selecting one question item from a plurality of question items that are operated by the user and displayed in the second display process. A question support method having a third display process is realized.

Further, in the above-described embodiment, the first display step is a first display step of displaying a plurality of groups in which a plurality of types of questions are group units, and the selection means is operated by the user to perform the first display step. A selection step of selecting one group from the plurality of groups displayed in the display step, and when the second display means selects one group from the plurality of groups in the selection step, a plurality of the one group. In the second display step, the second display step for displaying the question items and a plurality of question contents to be asked about the question items associated with the one group and the third display means are operated by the user in the second display step. A computer program is realized in which a computer is made to execute a third display step of selecting one question from a plurality of displayed questions and displaying the selected state.

Moreover, although the embodiment of the present invention has been disclosed, it is clear that some skill in the art can make changes without departing from the scope of the present invention. All such modifications and equivalents are intended to be included in the following claims.

1 Question support system, 10 processing terminal, 11 communication unit, 12 operation unit, 13 display unit, 14 storage unit, 15 processing unit, 100 management server, 110 storage unit 1, 111 display information unit, 112 answer information unit, 120 Processing unit, 121 display processing unit, 122 answer processing unit, 123 output processing unit

Claims (8)

A first storage means for storing information on a plurality of question contents to be asked about a question in association with each of a plurality of groups in which a plurality of types of questions are grouped.
The first display means for displaying the plurality of groups and
A selection means operated by the user to select one group from the plurality of groups displayed by the first display means, and
When the selection means selects one group from the plurality of groups, it is associated with the plurality of questions in the one group and the one group based on the stored information stored in the first storage means. A second display means for displaying the contents of multiple questions
A third display means for displaying the selected state while selecting one question from a plurality of question items displayed by the second display means operated by the user.
Question support system with. The question support system according to claim 1, wherein the third display means is capable of continuously selecting one different question from a plurality of questions according to the operation of the user. The question support system according to claim 1 or 2, further comprising a second storage means that enables input of answer contents to the plurality of question contents and stores the input answer contents and the question contents in association with each other. The second storage means according to claim 3, wherein the answer contents that have answered the plurality of question contents can be tagged, and the input answer contents and the tags to the answer contents are stored in association with each other. Question support system. The question support system according to claim 4, further comprising an output means for outputting the answer content stored by the second storage means in association with a tag for the answer content. The plurality of questions are questions used in SWOT analysis, the plurality of questions are questions used in SWOT analysis, and the tags are strengths, weaknesses, opportunities, and tags used in SWOT analysis. The question support system according to claim 4 or 5, which is a threat tag. The first display process of displaying a plurality of groups in which multiple types of questions are grouped, and
A selection step of selecting one group from the plurality of groups displayed in the first display step by being operated by the user, and
When one group is selected from the plurality of groups in the selection process, a plurality of questions to be asked about the plurality of questions of the one group and the questions associated with the one group are displayed. The second display process and
A third display process in which the user operates to select one question from a plurality of questions displayed in the second display step and displays the selected state.
Question support method with. The first display means includes a first display process of displaying a plurality of groups in which a plurality of types of questions are grouped.
A selection step in which the selection means is operated by the user to select one group from the plurality of groups displayed in the first display step.
When the second display means selects one group from the plurality of groups in the selection step, a plurality of questions to be asked about the plurality of questions of the one group and the questions associated with the one group. The second display process that displays the contents of the question and
A third display step in which the third display means is operated by the user to select one question from a plurality of questions displayed in the second display step and display the selected state.
A computer program that lets a computer run.

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