JP2020160523A - Delivery arrangement system and delivery arrangement method - Google Patents

Abstract

To provide a delivery system allowing, in a cabin, more comfortable eating and drinking of food and drink delivered to a vehicle; and to provide a delivery method.SOLUTION: A food and drink delivery acceptance part 13 receives delivery request information for requesting the delivery of food and drink 450 to a delivery destination vehicle 100 from a user terminal 90 used by a user U in the delivery destination vehicle 100, and accepts the delivery of the food and drink 450 to the delivery destination vehicle 100. An option article extraction part 14 extracts an option article based on at least any one piece of information from type information on the food and drink 450, model information on the delivery destination vehicle 100 and occupant information on the delivery destination vehicle 100. An option article recommendation part 15 transmits to the user terminal 90 option article recommendation information on the option article that is recommended to be delivered to the delivery destination vehicle 100.SELECTED DRAWING: Figure 1

Description

The present invention relates to a delivery arrangement system and a delivery arrangement method.

Conventionally, a system that sends a guidance screen for accepting delivery of food and drink to a vehicle to a user terminal used in a vehicle traveling on a congested road, which is expected to take more than a predetermined time to pass. It has been proposed (see, for example, Patent Document 1). In the above system, when the user who confirms the guidance screen orders the delivery of food and drink, the food and drink sales store closest to the expected position of the vehicle at the desired delivery time is extracted. Then, the menu screen of the food and drink provided by the extracted food and drink sales store is transmitted to the user terminal so that the user can select the food and drink.

Japanese Patent No. 4742470

When requesting delivery of food and drink to the vehicle and eating and drinking in the vehicle as in the conventional system described above, it is desirable that the user can eat and drink more comfortably.
The present invention has been made in view of such a background, and an object of the present invention is to provide a delivery system and a delivery method capable of making eating and drinking in a vehicle interior of food and drink delivered to a vehicle more comfortable. ..

As an embodiment for achieving the above object, a delivery arrangement system for arranging delivery of food and drink to the delivery destination vehicle, and delivery request information for requesting delivery of food and drink to the delivery destination vehicle is provided to the delivery destination. The food and drink delivery reception unit that receives from the user terminal used by the vehicle user and receives the delivery of the food and drink to the delivery destination vehicle is associated with the delivery request information or the delivery request information. An option product extraction unit that extracts optional products based on at least one of the type of food and drink, the vehicle type of the delivery destination vehicle, and the occupant information of the delivery destination vehicle included in the request-related information, and the above-mentioned An example is a delivery arrangement system including an option product proposal unit that transmits option product proposal information that proposes delivery of the option product to the delivery destination vehicle to the user terminal.
According to the above delivery arrangement system, when the user of the delivery destination vehicle requests delivery of food and drink to the delivery destination vehicle, the option extraction unit determines the type of food and drink and the vehicle type of the delivery destination vehicle. , Optional items based on at least one of the occupant information of the delivery destination vehicle are extracted. Then, the option product proposal unit transmits the option product proposal information that proposes the delivery of the option product to the user terminal. By confirming the option product proposal information and requesting delivery of the option product, the user can more comfortably eat and drink food and drink in the passenger compartment of the delivery destination vehicle by using the option product.

In the delivery arrangement system, the option product extraction unit extracts the meal tool used by the occupant of the delivery destination vehicle when eating and drinking the food and drink in the passenger compartment of the delivery destination vehicle as the option product. May be good.
According to this configuration, in the passenger compartment of the delivery destination vehicle, based on the ease of eating and drinking depending on the type of food and drink, the size of the passenger compartment according to the vehicle type of the delivery destination vehicle, the number of occupants based on the occupant information of the delivery destination vehicle, etc. It is possible to extract a dietary tool suitable for the diet of.

In the delivery arrangement system, the optional product extraction unit provides the optional product with the meal tool having an attachment function that can be attached to a predetermined portion in the vehicle interior of the delivery destination vehicle according to the vehicle type of the delivery destination vehicle. It may be configured to be extracted as.
According to this configuration, the user can eat and drink more comfortably in the vehicle interior by attaching the optional item to a predetermined portion in the vehicle interior of the delivery destination vehicle.

In the delivery arrangement system, the option product extraction unit may be configured to extract the table having the attachment function as the option product.
According to this configuration, the user can comfortably eat and drink by attaching the optional table to a predetermined part in the passenger compartment, and prevent the passenger compartment from becoming dirty due to the scattering of the food and drink. Can be done.

In the delivery arrangement system, the optional product extraction unit may be configured to extract clothing or a sheet that requires an antifouling function as the optional product.
According to this configuration, the user covers the clothes or the seat in the vehicle interior with the optional clothing or seat having an antifouling function, so that the clothing or the interior of the vehicle becomes dirty due to the scattering of food and drink. Can be prevented.

The option product extraction unit includes the articles that can be procured at the second store existing in the delivery route from the first store that is the delivery source of the food and drink to the delivery destination vehicle as the extraction target of the option product. It may be configured.
According to this configuration, items that are not handled by the first store that sells food and drink, but that can be procured by the second store that exists in the delivery route are included in the extraction target of optional items, so that more items can be extracted. It will be possible to deliver various types of goods as optional items to the delivery destination vehicle.

As another aspect for achieving the above object, a delivery arrangement method executed by a computer for arranging delivery of food and drink to the delivery destination vehicle, wherein the computer is used to arrange food and drink to the delivery destination vehicle. The food and drink delivery reception step of receiving the delivery request information for requesting delivery from the user terminal used by the user of the delivery destination vehicle and receiving the delivery of the food and drink to the delivery destination vehicle, and the above-mentioned An option product extraction step in which a computer extracts an option product based on at least one of the type of food and drink, the vehicle type of the delivery destination vehicle, and the occupant information of the delivery destination vehicle, and the computer Examples thereof include a delivery arrangement method including an option product proposal step of transmitting the option product proposal information proposing the delivery of the option product to the delivery destination vehicle to the user terminal.
According to the above delivery arrangement method, when the user of the delivery destination vehicle requests delivery of food and drink to the delivery destination vehicle, the type of food and drink and the vehicle type of the delivery destination vehicle are determined by the option extraction step. , Optional items based on at least one of the occupant information of the delivery destination vehicle are extracted. Then, in the option product proposal step, the option product proposal information that proposes the delivery of the option product is transmitted to the user terminal. By confirming the option product proposal information and requesting the delivery of the option product, the user can more comfortably eat and drink food and drink in the passenger compartment of the delivery destination vehicle by using the option product.

According to the above delivery arrangement system, when the user of the delivery destination vehicle requests delivery of food and drink to the delivery destination vehicle, the option extraction unit determines the type of food and drink and the vehicle type of the delivery destination vehicle. , Optional items based on at least one of the occupant information of the delivery destination vehicle are extracted. Then, the option product proposal unit transmits the option product proposal information that proposes the delivery of the option product to the user terminal. By confirming the option product proposal information and requesting delivery of the option product, the user can more comfortably eat and drink food and drink in the passenger compartment of the delivery destination vehicle by using the option product. The same effect can be obtained even when the above delivery arrangement method is used.

FIG. 1 is an explanatory diagram of a configuration of a delivery arrangement system and a mode of delivery arrangement. FIG. 2 is an explanatory diagram of a user database. FIG. 3 is an explanatory diagram of the store database. FIG. 4 is an explanatory diagram of the order database. FIG. 5 is a flowchart of processing of the user terminal and the delivery arrangement system executed in response to the operation of the delivery request by the user. FIG. 6 is an explanatory diagram of the option product proposal screen. FIG. 7 is a flowchart of deliverable product guidance and order processing executed by the delivery arrangement system. FIG. 8 is an explanatory diagram of the additional order screen.

[1. Mode of delivery arrangement by delivery arrangement system]
A mode of delivery arrangement by the delivery arrangement system 1 of the present embodiment will be described with reference to FIG. In FIG. 1, the delivery arrangement system 1 arranges the delivery of food and drink 450 from the delivery source first store 400 to the delivery destination vehicle 100 in response to a request from the user U who got on the delivery destination vehicle 100. However, the mode in which the food and drink 450 is delivered by the delivery vehicle 410 is shown.

The delivery destination vehicle 100 is an electric vehicle, and includes an ECU (Electronic Control Unit) 110 that controls the overall operation of the delivery destination vehicle 100, a battery 111, and a navigation device 112 that guides a route to a destination. .. The delivery destination vehicle 100 is parked in a parking space of a public facility 700 such as a station or a charging station.

The delivery arrangement system 1 proposes to the user U an optional item to be delivered together when receiving an order for delivery of the food and drink 450, and when the user U requests the delivery of the optional item, the delivery of the optional item is also arranged. To do. The delivery arrangement system 1 is an optional item not only for the items handled by the first dealer 400 but also for the goods handled by other dealers existing in the middle of the delivery route Rt from the first dealer 400 to the delivery destination vehicle 100. Propose to user U as.

In the example of FIG. 1, the user U requests the delivery of the goods 550 handled by the second store 500 and the goods 650 handled by the third store 600 as optional items. The delivery person D of the first store 400 procures the goods 550 at the second store 500, procures the goods 650 at the third store 600, and delivers them to the delivery destination vehicle 100 together with the food and drink 450. The first store 400 is, for example, a Chinese food store, the second store 500 is, for example, a home center that handles daily necessities, and the article 550 is a table or the like used in the passenger compartment. The third store 600 is, for example, a drug store, and the article 650 is a bib or powdered milk for infants.

In this way, when the user U requests the delivery of food and drink from the first store 400, the user U also delivers the goods handled by the second store 500 and the goods handled by the third store 600. You can ask. Therefore, the user U can request the delivery of an optional item that is more suitable for himself / herself or the passenger from among many optional items, whereby the food and drink in the passenger compartment of the delivery destination vehicle 100 can be improved. You can expect to be comfortable.

Further, the second dealer 500 and the third dealer 600 exist in the middle of the delivery route Rt from the first dealer 400 to the delivery destination vehicle 100. Therefore, the increase in burden caused by the delivery person D stopping at the second store 500 and the third store 600 to procure the goods 550 and the goods 650 during delivery is small, and the increase in the burden on the first store 400 side is suppressed. At the same time, the convenience of the user U can be improved.

Here, for reusable optional items such as tables, the user may be able to select rental from the provider of the optional item or the operating company of the delivery service in addition to the purchase as an order form by the user. .. If the user chooses to rent, the desired collection time and collection location of the optional items may be specified at the time of ordering.

[2. Delivery arrangement system configuration]
The configuration of the delivery arrangement system will be described with reference to FIGS. 1 to 4. As shown in FIG. 1, the delivery arrangement system 1 is a computer system composed of a CPU (Central Processing Unit) 10, a memory 30, a communication unit 40, and the like.

The delivery arrangement system 1 is used by the communication unit 40 via the communication network 900 by the store terminal 401 installed in the first store 400, the user terminal 90 used by the user U, and the delivery person D. Communicates with the delivery person terminal 420.

In the memory 30 of the delivery arrangement system 1, the control program 31 of the delivery arrangement system 1, the user DB (Data Base) 32 in which the information of each user who has registered the use of the delivery arrangement system 1 is recorded, and the delivery arrangement The store DB 33 in which the information of each store that has registered the use of the system 1 is recorded, and the order DB 34 in which the order information of the delivery request by each user is recorded are stored.

Further, the vehicle type DB 35 and the age / gender DB 36 are stored in the memory 30. Information such as attachment products (tables, drink holders, etc.) used by being attached to members (seats, instrument panels, etc.) in the vehicle interior of the vehicle, seat arrangements, etc. is recorded in the vehicle model DB 35. In the age / gender DB 36, information on general recommended products according to age and gender (for example, a bib with a floral pattern for a girl) is recorded.

By reading and executing the control program 31 stored in the memory 30, the CPU 10 reads and executes the user registration unit 11, the store registration unit 12, the food and drink delivery reception unit 13, the option product extraction unit 14, and the option product proposal. It functions as a unit 15. In the following, the user U and the first store 400 register the use in the delivery arrangement system 1, and as shown in FIG. 1, the delivery person D responds to the request of the user U by the delivery vehicle 410. The case where the goods are delivered from the first store 400 to the delivery destination vehicle 100 will be described as an example.

The process executed by the food and drink delivery reception unit 13 corresponds to the food and drink delivery reception step in the delivery arrangement method of the present invention, and the process executed by the option product extraction unit 14 is the delivery arrangement method of the present invention. Corresponds to the option product extraction step. Further, the process executed by the option product proposal unit 15 corresponds to the option product proposal step in the delivery arrangement method of the present invention.

The user registration unit 11 registers the user U in the delivery arrangement system 1 by receiving the user registration information transmitted from the user terminal 90 and recording the user information in the user DB 32. .. As shown in FIG. 2, the user ID 32a, the user information 32b, the delivery destination vehicle information 32c, and the occupant information 32d are recorded in the user DB 32 for each user. The user ID is unique identification information issued to each user by the delivery arrangement system 1. The user information includes the user's name, telephone number, e-mail address, face image, home address, and the like.

The delivery destination vehicle information 32c includes the vehicle type, color, model year, grade, vehicle image, and the like of the delivery destination vehicle (vehicle used by the user). The occupant information 32d records the gender, age, preference, and the like of each occupant in the delivery destination vehicle. The occupant information 32d may be input when the user U registers with the delivery arrangement system 1, or may be input when the user U requests delivery. Further, as the occupant information, the past order history by the occupant may be further recorded.

The store registration unit 12 receives the store registration information transmitted from the store terminal 401 and records the store information in the store DB 33 to register the first store 400 in the delivery arrangement system 1. I do. As shown in FIG. 3, in the store DB, the store ID 33a, the store name 33b, the location 33c, the delivery area 33d, and the sales product information 33e are recorded for each store.

The store ID 33a is unique identification information issued to each store by the delivery arrangement system 1. In the product information 33e for sale, information on each product sold by the store and information on optional products proposed for each product are recorded.

The food and drink delivery reception unit 13 receives the order information MOi (corresponding to the delivery request information of the present invention) transmitted from the user terminal 90, so that the user U delivers the food and drink to the delivery destination vehicle 100. The request is accepted, and the content instructed by the order information MOi is recorded in the order DB 34. As shown in FIG. 4, in the order DB 34, the order number 34a, the user ID 34b, the store ID 34c, the ordered item 34d, the option item arrangement information 34e, the delivery destination 34f, the designated delivery time 34g, and The delivery status 34h is recorded.

The user ID 34b is the user ID of the user who made the delivery request. The store ID 34c is the store ID of the store of the ordering party specified by the delivery request. The ordered product 34d includes the product name, quantity, and the like of the ordered product. In the option product arrangement information 34e, the option product requested by the user and its procurement source are recorded according to the processing by the option product extraction unit 14 and the option product proposal unit 15 described later. The delivery destination 34f includes the address, the point (latitude / longitude), the facility name, the delivery destination vehicle information, and the like of the place where the delivery destination vehicle is parked. The point (latitude / longitude) is recorded when the detection information of the current position of the delivery destination vehicle can be acquired by a GPS (Global Positioning System) sensor (not shown) provided in the user terminal 90 or the navigation device 112.

In the delivery destination vehicle information, information for identifying the delivery destination vehicle such as the vehicle type, color, and grade of the delivery destination vehicle is recorded. Further, the delivery destination 34f includes an identification display of the charger when the delivery destination vehicle is charging at the charging station. The identification display of the charger is, for example, a number or mark visibly displayed on the housing of the charger, or a number or mark displayed on the display provided on the charger, and can be visually confirmed. It is a display.

When the food and drink delivery reception unit 13 receives the food and drink delivery request from the first store 400 to the delivery destination vehicle 100 by the user U, the option product extraction unit 14 delivers the food and drink together with the requested food and drink. Extract optional products. The option product extraction unit 14 refers to the user DB 32, the store DB 33, and the order DB 34, and extracts the option products based on the requested food / drink, the user U, and the passenger information.

In this case, the user DB 32 corresponds to the request-related information associated with the order information MOi (delivery request information) and the user ID. Further, by referring to the store DB 33, the option product extraction unit 14 refers to the goods handled by the second store 500 and the third store 600 existing in the delivery route Rt, in addition to the goods handled by the first store 400. Is also included in the extraction of optional products.

The option product proposal unit 15 transmits the option product information extracted by the option product extraction unit 14 to the user terminal 90, receives the order information of the option product transmitted from the user terminal 90, and receives the option product order information. Arrange delivery.

[3. Processing when a delivery request is made]
According to the flowchart shown in FIGS. 5 to 6, in the situation shown in FIG. 1, the user U operates the user terminal 90 to eat and drink 450 to the delivery destination vehicle 100 parked in the public facility 700. The processing executed by the delivery arrangement system 1 when the delivery of the above is requested will be described. The delivery arrangement system 1 arranges the delivery of food and drink 450 and optional items 550 and 650 to the delivery destination vehicle 100 by communicating with the user terminal 90, the store terminal 401, and the delivery person terminal 420. To do.

In step S20 of FIG. 5, when the user U operates the delivery request of the food and drink 450 from the first store 400 to the delivery destination vehicle 100, the user terminal 90 proceeds to the process in step S21. .. In step S21, the user terminal 90 transmits the order information MOi of the food and drink 450 to the delivery arrangement system 1. The order information MOi includes the user ID of the user U who is the requester, the store ID of the first store 400 of the order destination, the ordered product (including the product name, quantity, price, etc.), and the delivery which is the delivery destination. The parking position of the destination vehicle 100, the desired delivery time, and the like are included.

In the delivery arrangement system 1, when the food and drink delivery reception unit 13 receives the order information MOi from the user terminal 90 in step S1, the information of the order information MOi is recorded in the order DB 34 and the process proceeds to step S2. .. Here, as shown in FIG. 4, it is assumed that "Chinese set meal for one person, dandan noodles for two people, two oolong teas, and one cola" are ordered. In step S2, the option product extraction unit 14 extracts the option product proposed to the user U with reference to the user DB 32, the store DB 33, the vehicle model DB 34, and the age / gender DB 36.

The option product extraction unit 14 refers to the information regarding the first store 400 of the store DB 33, and acquires the option product information recorded corresponding to the ordered food and drink as shown in FIG. Here, the option product extraction unit 14 extracts "table for the vehicle interior" and "wet tissue" as optional products corresponding to the food and drink 450 which is Chinese food.

Further, the option product extraction unit 14 refers to the user DB 34, recognizes that a 1-year-old girl is on the delivery destination vehicle 100, and can procure the option product for the girl at the third store 600. Extract "styling for girls" as. Further, the option product extraction unit 14 extracts "powdered milk" that can be procured at the third store 600 as an option product for food and drink corresponding to a one-year-old infant. In addition, the option product extraction unit 14 refers to the user DB 32 and the vehicle model DB 35 to extract a vehicle interior table with an attachment function that matches the vehicle model of the delivery destination vehicle 100 and can be procured at the second dealer 500. To do. The vehicle interior table with an attachment function is designed so that it can be attached to a predetermined portion such as a seat of the delivery destination vehicle 100, for example.

In the following step S3, the option product proposal unit 15 shows the option product extracted by the option product extraction unit 14, a table with an attachment function for the vehicle type of the delivery destination vehicle 100, a wet tissue, a bib for girls, and powdered milk. The option product proposal information OPi is transmitted to the user terminal 90.

When the user terminal 90 receives the option product proposal information OPi from the delivery arrangement system 1, in step S22, as shown in FIG. 6, the user terminal 90 displays the option product proposal screen 60 for proposing the delivery of the option product on the touch panel 91. indicate. On the option product proposal screen 60, the option product list 62 is displayed together with the order product list 61 by the user U. The user U can request the delivery of the option item to the delivery destination vehicle 100 by touch-operating the purchase button 62a of the option item list 62.

In the following step S23, when the user U orders an optional item, the user terminal 90 proceeds to the process in step S25. In step S25, the user terminal 90 transmits the option item order information ODi indicating the ordered option item to the delivery arrangement system 1. Further, when the user U does not order the option item, the user terminal 90 proceeds to the process in step S24, and in this case, the option item order information ODi is not transmitted.

In the delivery arrangement system 1, when the option product proposal unit 15 receives the option product order information ODi from the user terminal 90 in step S4, the option product proposal unit 15 proceeds to the process in step S5 and receives the option product arrangement information in the order DB 34. Record in order information. As shown in FIG. 4, the procurement source of each optional item is recorded in the option item arrangement information 34e of the order information. For example, the home center YY is recorded as a procurement source for a table with an attachment function for vehicle type XX.

If the option product order information ODi is not received from the user terminal 90, the option product proposal unit 15 proceeds from step S4 to step S6, and in this case, the option product arrangement information becomes the order information. Not recorded. In step 6, the option product proposal unit 15 transmits the order information to the store terminal 401 of the first store 400.

As shown in FIG. 1, at the first store 400, delivery of the food and drink and optional delivery destination vehicle 100 is arranged based on the order information RCi. The delivery person D of the first store 400 accommodates the food and drink 450 and the optional items (here, wet tissues) handled by the first store 400 in the delivery vehicle 410 and departs from the first store 400. Then, the delivery person D procures the optional item 550 (here, a table with an attachment function) at the second store 500 in the middle of the delivery route Rt, and the optional item 650 (here, for girls) at the third store 600. The bib and powdered milk) are procured and delivered to the delivery vehicle 100.

The user U who has received the food and drink and the optional items can comfortably enjoy eating and drinking in the vehicle interior by attaching a table with an attachment function to the seat of the delivery destination vehicle 100. In addition, the user U makes a one-year-old girl wear a bib for girls to prevent the clothes from getting dirty, and by giving powdered milk, the girl can enjoy eating and drinking comfortably. In addition, dirt caused by splattering of dandan noodle soup can be wiped off with the optional wet tissue, which prevents discomfort caused by dirt and allows all passengers to comfortably enjoy eating and drinking in the passenger compartment. it can.

[4. Processing to guide the products handled at the store existing in the delivery route]
In the process according to the flowchart shown in FIG. 5, when the food and drink is delivered by the user U, the type of food and drink, the vehicle type of the delivery destination vehicle, and the optional items based on the occupant information are extracted, and the optional items are delivered. Was proposed to the user. As another configuration, the product handled by another store existing in the delivery route from the ordering store to the delivery destination vehicle is guided to the user U and the delivery is accepted without performing the above extraction. It is also possible. Hereinafter, the processing according to this configuration will be described with reference to the flowchart shown in FIG.

In step S60 of FIG. 7, when the user U operates the delivery request of the food and drink 450 from the first store 400 to the delivery destination vehicle 100, the user terminal 90 proceeds to the process in step S61. .. In step S61, the user terminal 90 transmits the order information MOi of the food and drink 450 to the delivery arrangement system 1. The order information MOi includes the user ID of the user U who is the requester, the store ID of the first store 400 of the order destination, the ordered product (including the product name, quantity, price, etc.), and the delivery which is the delivery destination. The parking position of the destination vehicle 100, the desired delivery time, and the like are included.

In the delivery arrangement system 1, when the food and drink delivery reception unit 13 receives the order information MOi from the user terminal 90 in step S50, the information of the order information MOi is recorded in the order DB 34 and the process proceeds to step S51. .. In the following step S51, the option product extraction unit 14 refers to the store DB 33 and extracts other stores existing in the middle of the delivery route Rt from the first store 400 to the delivery destination vehicle 100. In the example of FIG. 1, the second store 500 and the third store 600 are extracted. In the next step S52, the option product proposal unit 15 refers to the store DB 33 and recognizes the products handled by the second store 500 and the third store 600. Then, the option product proposal unit 15 transmits the deliverable product information including the products handled by the second store 500 and the third store 600 to the user terminal 90.

When the user terminal 90 receives the deliverable product information DPi transmitted from the delivery arrangement system 1, the user terminal 90 displays the additional order guidance screen 70 shown in FIG. 8 on the touch panel 91 in step S62. On the additional order guidance screen 70, a store list 71 showing information on the stores existing in the delivery route Rt is displayed. In the store list 71, the store name 71a, the product genre 71b handled, and the product list button 71c are displayed for each store.

When the user U touches the product list button 71c on the additional order guidance screen 70, a pop-up screen 72 for displaying detailed information on the products handled is displayed. The user U can request the delivery of the products handled by each store by touching the pop-up screen 72. In the following step S63, when the user U orders an additional product, the user terminal 90 proceeds to the process in step S65. In step S65, the user terminal 90 transmits the option item order information ODi indicating the ordered option item to the delivery arrangement system 1. Further, when the user U does not order the optional item, the user terminal 90 proceeds to step S64, and in this case, the optional item order information ODi is not transmitted.

In the delivery arrangement system 1, when the option product proposal unit 15 receives the option product order information ODi from the user terminal 90 in step S53, the option product proposal unit 15 proceeds to the process in step S54, and proceeds to the same manner as in step S5 of FIG. The arrangement information of the optional product is recorded in the order information of the order DB 34. If the option product order information ODi is not received from the user terminal 90, the option product proposal unit 15 proceeds from step S53 to step S55, and in this case, the option product arrangement information becomes the order information. Not recorded. In step S55, the option product proposal unit 15 transmits the order information to the store terminal 401 of the first store 400.

At the first store 400 that received the order information, delivery of food and drink and optional items is arranged in the same manner as the processing according to the flowchart shown in FIG. 5, and the delivery person D is the second store 500 and the third store. Optional items are procured at 600 and delivered to the delivery destination vehicle 100. In the case of processing the flowchart of FIG. 7, when the user U requests the delivery to the first store 400, the user U handles the second store 500 and the third store 600 existing in the middle of the delivery route Rt. From the items, you can arbitrarily select the optional item for which you request delivery. Therefore, it is possible to deliver optional products according to a wide range of requests of the user U.

[5. Other embodiments]
In the above embodiment, the option product extraction unit 14 proposes the option products to be proposed to the user U, including the products handled by the second store 500 and the third store 600 existing in the middle of the delivery route Rt. As another configuration, the optional items may be extracted from the items handled by the first store 400, which is the ordering party, instead of the items handled by the store existing in the middle of the delivery route Rt. Good.

In the above embodiment, a table with an attachment function is illustrated as a meal tool used when eating and drinking in the vehicle interior, but other types of meal tools such as a drink holder may be proposed. In addition, a meal tool without an attachment function may be proposed as an optional item.

In the above embodiment, a bib for infants is illustrated as clothing having an antifouling function, but various optional items such as a napkin, an apron, and a sheet may be proposed as optional items for antifouling. In addition, when the number of occupants is large, it is possible to make eating and drinking both inside and outside the vehicle comfortable by proposing a folding table or the like used outside the delivery vehicle 100 as an optional item. ..

In the above embodiment, the electric vehicle is shown as the delivery destination vehicle 100, but the present invention can be applied even when the vehicle using fuel such as a gasoline vehicle is the delivery destination vehicle.

It should be noted that FIG. 1 is a schematic view showing the functional configuration of the delivery arrangement system 1 divided according to the main processing contents in order to facilitate the understanding of the present invention, and the configuration of the delivery arrangement system 1 is shown. It may be configured according to the classification of. Further, the processing of each component may be executed by one hardware unit, or may be executed by a plurality of hardware units. Further, the processing of each component may be executed by one program or may be executed by a plurality of programs.

1 ... Delivery arrangement system, 10 ... CPU, 11 ... User registration department, 12 ... Dealer registration department, 13 ... Food and beverage delivery reception department, 14 ... Optional product extraction department, 15 ... Optional product proposal department, 30 ... Memory, 31 ... Control program, 32 ... User DB, 33 ... Dealer DB, 34 ... Order DB, 35 ... Vehicle type DB, 36 ... Age / Gender DB, 40 ... Communication department, 90 ... User terminal, 100 ... Delivery destination Vehicle, 110 ... ECU, 111 ... Battery, 112 ... Navigation device, 400 ... First dealer, 401 ... Dealer terminal, 410 ... Delivery vehicle, 420 ... Deliveryman terminal, 450 ... Food and drink, 500 ... Second dealer 550 ... Optional items (procured at the 2nd store), 600 ... 3rd store, 650 ... Optional items (procured at the 3rd store), 900 ... Communication network, U ... User, D ... Deliveryman.

Claims (7)

A delivery arrangement system that arranges the delivery of food and drink to the delivery vehicle.
The delivery request information for requesting the delivery of food and drink to the delivery destination vehicle is received from the user terminal used by the user of the delivery destination vehicle, and the delivery of the food and drink to the delivery destination vehicle is accepted. Food and beverage delivery reception department and
At least one of the type of food and drink, the type of the delivery destination vehicle, and the occupant information of the delivery destination vehicle included in the delivery request information or the request-related information associated with the delivery request information. Optional product extraction unit that extracts optional products based on
A delivery arrangement system including an option product proposal unit that transmits option product proposal information that proposes delivery of the option product to the delivery destination vehicle to the user terminal. The delivery arrangement according to claim 1, wherein the option product extraction unit extracts a meal tool used when the occupant of the delivery destination vehicle eats and drinks the food and drink in the passenger compartment of the delivery destination vehicle as the option product. system. 2. The option product extraction unit extracts the meal tool having an attachment function that can be attached to a predetermined portion in the vehicle interior of the delivery destination vehicle as the option product according to the vehicle type of the delivery destination vehicle. Delivery arrangement system described in. The delivery arrangement system according to claim 3, wherein the option product extraction unit extracts a table having the attachment function as the option product. The delivery arrangement system according to any one of claims 1 to 4, wherein the optional product extraction unit extracts clothing or a sheet requiring an antifouling function as the optional product. The option product extraction unit includes articles that can be procured at the second store that exists in the delivery route from the first store that is the delivery source of the food and drink to the delivery destination vehicle as the extraction target of the option product. The delivery arrangement system according to any one of claims 1 to 5. A method of arranging delivery performed by a computer to arrange the delivery of food and drink to the delivery vehicle.
The computer receives delivery request information for requesting delivery of food and drink to the delivery destination vehicle from a user terminal used by a user of the delivery destination vehicle, and the food and drink to the delivery destination vehicle. Food and beverage delivery reception step to accept delivery of
Of the food and drink type, the vehicle type of the delivery destination vehicle, and the occupant information of the delivery destination vehicle included in the delivery request information or the request-related information associated with the delivery request information. Option product extraction step to extract option products based on at least one of
A delivery arranging method including an option product proposal step in which the computer transmits option product proposal information for proposing delivery of the option product to the delivery destination vehicle to the user terminal.

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