JP2020064627A - Information processing device, information processing method and information processing program - Google Patents

Abstract

To provide an information processing device, an information processing method, and an information processing program, in which a user can save time and effort of receiving a package many times for each individual commodity.SOLUTION: An information processing device includes: a storage part; an acquisition part; and a provision part. The storage part stores warehouse information, which is information relating to a plurality of commodities stored in each warehouse and a plurality of stores in which a plurality of stored commodities are sold. An acquisition part acquires information on a purchase scheduled commodity which is scheduled to be purchased by a user in one store. Based on the warehouse information stored in the storage part and the purchase scheduled commodity acquired by the acquisition part, the provision part provides the user with information on the commodity packable in the same package by determining commodity packable in the same package capable of being delivered in the same manner as the purchase scheduled commodity among the commodities sold in a store different from such one store.SELECTED DRAWING: Figure 3

Description

  The present invention relates to an information processing device, an information processing method, and an information processing program.

  2. Description of the Related Art Conventionally, in electronic commerce such as online shopping, there is known an information processing system capable of enclosing and delivering a plurality of products purchased together. In this way, by enclosing a plurality of products purchased together and having them delivered, it is possible to save the user the trouble of repeatedly receiving the package for each individual product.

JP, 2017-220128, A

  However, the above-described conventional technique can be shipped only when a plurality of products are purchased together in the same store. Therefore, in an online shopping mall where you can shop in multiple different stores, even if you purchase multiple products together in different stores, they cannot be bundled and delivered. It was time-consuming to receive my luggage.

  The present application has been made in view of the above, and an object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can save the user the trouble of repeatedly receiving a package for each individual product. And

  The information processing device according to the present application includes a storage unit, an acquisition unit, and a provision unit. The storage unit stores a plurality of products stored in each warehouse, and warehouse information that is information about a plurality of stores that sell the plurality of stored products. The acquisition unit acquires information about a product to be purchased that the user plans to purchase in one store. The providing unit, based on the warehouse information stored in the storage unit and the planned purchase product acquired by the acquisition unit, selects the planned purchase from among products sold in a store different from the one store. A bundable product that can be delivered together with the product is determined, and information regarding the bundable product is provided to the user.

  According to an aspect of the embodiment, it is possible to provide an information processing device, an information processing method, and an information processing program that can save the user the trouble of repeatedly receiving a package for each individual product.

FIG. 1 is an explanatory diagram illustrating an example of the information processing method according to the embodiment. FIG. 2 is an explanatory diagram illustrating an example of the configuration of the information processing system according to the embodiment. FIG. 3 is an explanatory diagram illustrating an example of the configuration of the information processing device according to the embodiment. FIG. 4 is an explanatory diagram illustrating an example of the warehouse information storage unit according to the embodiment. FIG. 5 is an explanatory diagram illustrating an example of the user information storage unit according to the embodiment. FIG. 6 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. FIG. 7 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. FIG. 8 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. FIG. 9 is a flowchart showing processing executed by the control unit of the information processing apparatus according to the embodiment. FIG. 10 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing device according to the embodiment.

  Hereinafter, modes (hereinafter, referred to as “embodiments”) for implementing an information processing apparatus, an information processing method, and an information processing program according to the present application will be described in detail with reference to the drawings. Note that the information processing device, the information processing method, and the information processing program according to the present application are not limited by this embodiment. Further, the respective embodiments can be appropriately combined within the range in which the processing content is not inconsistent. Also, in each of the following embodiments, the same parts are designated by the same reference numerals, and duplicated description will be omitted.

[1. Information processing method]
First, an information processing method performed by the information processing device 1 according to the embodiment will be described. FIG. 1 is an explanatory diagram illustrating an example of the information processing method according to the embodiment.

  The information processing device 1 is an information processing device operated by an administrator who manages the online shopping mall on the network N (see FIG. 2). This online shopping mall is a service that collects online shops provided by various businesses all together to improve convenience by unifying product search and payment processing, and is also called an electronic mall or shopping mall. It

  The information processing device 1 provides the user with contents related to the online shopping mall (for example, a website including a portal page of the online shopping mall and store pages of stores that open in the online shopping mall).

  Further, the information processing device 1 performs various processes according to a request received from a store that opens in an online shopping mall. Below, the name of the business operator that operates the shopping service is referred to as “S shopping”.

  The user terminal 2 is, for example, a mobile terminal device such as a smartphone or a tablet terminal that can use the online shopping mall via the network N. A user who uses the online shopping mall, for example, displays a portal page of the online shopping mall on the display unit 2a of the user terminal 2 to browse the information, and searches for an item desired by the user or places an order.

  Here, the information processing apparatus 1 performs the following steps in order for the user who uses the online shopping mall to save the trouble of repeatedly receiving a package for each individual product.

  First, the information processing apparatus 1 obtains, via the user terminal 2, information about a product that the user plans to purchase (hereinafter, also referred to as “purchased product”) in one store in the online shopping mall (hereinafter, also referred to as “purchased product”). Step S1). For example, as shown in the lower left diagram of FIG. 1, when there is a product to be purchased in S shopping, the user moves the product (product A1 in FIG. 1) to a shopping cart (virtual shopping cart), and then Proceed to order processing for such products.

  As described above, when the user moves the product to be purchased to the shopping cart, the information processing device 1 regards the product moved to the shopping cart as the product to be purchased and acquires information about the product. For example, the information processing device 1 acquires information about the product ID of the product to be purchased, the store to be handled (store A in FIG. 1), and the like.

  Next, the information processing device 1 selects a warehouse X having an inventory of products to be purchased, based on the warehouse information regarding the warehouse X in which the products handled in the online shopping mall are stored (step S2). Specifically, the warehouse information storage unit 121 in which the warehouse information about the warehouse X is stored is selected, and the warehouse X in which the planned purchase product is in stock is selected.

  For example, in the example of FIG. 1, among the warehouses X1, X2, ... In which the products handled in S shopping are stored, since the product A1 handled in the store A is in stock in the warehouse X1, the information processing device 1 , Such warehouse X1 is selected.

  Here, the warehouse X (for example, the warehouse X1) in which the products handled in the online shopping mall are stored is the same as the store A, in addition to the products A1, A2, ... Items B1, B2, C1, C2, ... of stores B and C, which are different from the store A, are also stored in the online shopping mall.

  Then, as long as the products are stored in the same warehouse X, even products handled in different stores can be shipped to the user after being packaged in the warehouse X.

  Therefore, based on the warehouse information stored in the warehouse information storage unit 121, the information processing device 1 delivers the product to be purchased together with the product to be purchased among the products sold in a store different from the store that handles the product to be purchased. The user is provided with information regarding possible products (hereinafter, also referred to as "packable products") (step S3).

  For example, as shown in the lower right diagram of FIG. 1, the information processing apparatus 1 includes a bundle X handled in stores B and C different from the store A in a warehouse X1 in which planned purchase products (product A1 in the store A) are stored. Information about possible products (products B1, B2, C1, C2, ...) Is provided to the user.

  In other words, the user can obtain information about products that can be delivered in the same package, even if the products are handled in a store different from the store that handles the products to be purchased. Therefore, according to the embodiment, the user purchases the planned purchase product and the bundling-enabled product together, so that it is possible to save the trouble of receiving the package many times for each individual product.

  Further, in the embodiment, a plurality of products shipped from the same warehouse X to the same user can be collectively delivered even if the products are handled by different stores in the online shopping mall, and thus the burden on the delivery company. Can be reduced.

  Further, in the embodiment, when the user purchases the planned purchase product and the bundled product together, it is preferable to provide a predetermined incentive to the user. For example, as shown in the lower right diagram of FIG. 1, when purchasing a product to be purchased and a product that can be bundled together, an incentive for a discount on the shipping fee (for example, “Free shipping when purchasing together!”) Is provided. Good to provide.

  In this way, by providing incentives to users, it is possible to motivate users who use the online shopping mall to collectively deliver a plurality of products. Therefore, according to the embodiment, since the probability that a plurality of products are delivered in a single package is high, the burden on the delivery company can be reduced.

  In addition, in the example of FIG. 1, the example in which the discount of the delivery fee is provided as the incentive is shown, but the offer of the incentive is not limited to the discount of the delivery fee. Incentives provided to users include, for example, discounting of shipping charges, implementation of campaigns for discounting products, giving points that can be used to purchase products, and giving coupons to receive discounts on product purchases. Of these, at least one should be included.

  By providing the user with the above-mentioned incentive, the user can be made to use the online shopping mall again later. The above incentive provided to the user is set according to a condition preset by the administrator of the online shopping mall with reference to the user's qualification information, planned purchase products, bundled products, and the like. Good.

  For example, when the user is a premium member of the online shopping mall, the information processing device 1 can provide a higher incentive than when the user is a regular member of the online shopping mall. When the purchase price of the planned purchase product and the bundled product is equal to or larger than the predetermined amount, the information processing apparatus 1 has a higher incentive than when the purchase price of the planned purchase product and the bundled product is lower than the predetermined amount. Can be provided.

[2. Information processing system configuration]
Next, the configuration of the information processing system 100 according to the embodiment will be described with reference to FIG. FIG. 2 is an explanatory diagram showing an example of the configuration of the information processing system 100 according to the embodiment. As shown in FIG. 2, the information processing system 100 according to the embodiment includes an information processing device 1 and a user terminal 2.

  The information processing device 1 is, for example, a server, and acquires information about a product to be purchased by the user from the user terminal 2. Further, the information processing device 1 selects a warehouse X in which a planned purchase product is in stock, and provides the user terminal 2 with information regarding bundled products in stock in the warehouse X.

  The user terminal 2 is a mobile wireless terminal such as a smartphone or a tablet terminal. The user terminal 2 may be a PDA (Personal Digital Assistant), a desktop PC (Personal Computer), a notebook PC, or the like. The information processing device 1 and the user terminal 2 are connected via a network (for example, the Internet) N by wireless LAN (Local Area Network) communication, WAN (Wide Area Network) communication, mobile phone communication, or the like, Various information can be communicated between both parties.

[3. Configuration of information processing device]
Next, the configuration of the information processing device 1 according to the embodiment will be described with reference to FIG. FIG. 3 is an explanatory diagram illustrating an example of the configuration of the information processing device 1 according to the embodiment. As shown in FIG. 3, the information processing device 1 includes a communication unit 11, a storage unit 12, and a control unit 13. The information processing apparatus 1 includes an input unit (for example, a keyboard and a mouse) that receives various operations from an administrator who uses the information processing apparatus 1 and a display unit (for example, a liquid crystal display) for displaying various information. Etc.) may be included.

(About communication unit 11)
The communication unit 11 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 11 is connected to the network N by wire or wirelessly and transmits / receives information to / from the user terminal 2 via the network N.

(About storage unit 12)
The storage unit 12 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory (Flash Memory), or a storage device such as a hard disk or an optical disk. As shown in FIG. 3, the storage unit 12 includes a warehouse information storage unit 121, a user information storage unit 122, and a model information storage unit 123.

(About the warehouse information storage unit 121)
The warehouse information storage unit 121 stores the warehouse information regarding the warehouse X in which the products handled in the online shopping mall are stored. For example, the warehouse information storage unit 121 stores information about each store that opens in the online shopping mall and the stocked products of each store. FIG. 4 is an explanatory diagram illustrating an example of the warehouse information storage unit 121 according to the embodiment.

  In the warehouse information storage unit 121 shown in FIG. 4, a store ID and an in-stock item ID are registered in association with each other. Further, as shown in FIG. 4, the warehouse information storage unit 121 has different warehouse information storage units 121a, 121b, 121c, ... For the warehouses X1, X2, X3 ,.

  Here, the store ID is an identifier for identifying a store that opens in the online shopping mall. The inventory product ID is an identifier for identifying the inventory product in the store indicated by the associated store ID. It should be noted that the warehouse information storage unit 121 may include information regarding the product name and the number of stocks of the stock product indicated by the stock product ID.

(Regarding the user information storage unit 122)
The user information storage unit 122 stores information about the user acquired from the user terminal 2 or the like. FIG. 5 is an explanatory diagram illustrating an example of the user information storage unit 122 according to the embodiment. As shown in FIG. 5, a user ID, account information, qualification information, address information, attribute information, and purchased product history information are registered in the user information storage unit 122 in association with each other.

  Here, the user ID is an identifier for identifying the user. The account information indicates information about the user's account issued from the online shopping mall to the user indicated by the associated user ID.

  The qualification information indicates information about the qualification that the user indicated by the associated user ID has in the online shopping mall. The address information indicates information on the address of the user indicated by the associated user ID.

  The attribute information indicates information about the attribute of the user indicated by the associated user ID (for example, demographic attribute information or psychographic attribute information). The purchased product history information indicates information about the history of products that the user indicated by the associated user ID has purchased so far in each store in the online shopping mall.

(About model information storage unit 123)
The model information storage unit 123 stores information regarding learning. For example, the model information storage unit 123 stores the model information generated by the generation unit 133 described later. For example, the model information storage unit 123 is realized by an arbitrary classifier such as SVM (Support Vector Machine) or DNN (Deep Neural Network). Here, the DNN may be a CNN (Convolutional Neural Network) or an RNN (Recurrent Neural Network). Further, the RNN may be an LSTM (Long short-term memory) or the like.

(About control unit 13)
The control unit 13 is a controller, and includes, for example, various programs (of information processing programs) stored in a storage device inside the information processing apparatus 1 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. (Corresponding to an example) is implemented by using the RAM as a work area. The control unit 13 is, for example, a controller, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As shown in FIG. 3, the control unit 13 includes an acquisition unit 131, a selection unit 132, a generation unit 133, and a provision unit 134, and realizes or executes the functions and actions of information processing described below. The internal configuration of the control unit 13 is not limited to the configuration shown in FIG. 3 and may be another configuration as long as it is a configuration for performing information processing described later.

(About the acquisition unit 131)
The acquisition unit 131 acquires various kinds of information. For example, the acquisition unit 131 acquires information about the product to be purchased by the user from the user terminal 2. Further, when the user purchases the planned product to be purchased, the acquisition unit 131 registers information about the purchased product in the purchased product history of the user information storage unit 122.

(About the selection unit 132)
The selection unit 132 selects the warehouse X in which the planned purchase product is in stock, based on the information about the planned purchase product of the user acquired by the acquisition unit 131 and the warehouse information stored in the warehouse information storage unit 121. A selection method in the case where there are a plurality of warehouses X in stock of products to be purchased will be described later.

(Regarding the generation unit 133)
The generation unit 133 executes machine learning in each store in the online shopping mall based on information in which a plurality of products purchased together by the same user are associated with each other, and the products purchased together in the online shopping mall Generate a learning model for. The generation unit 133 stores the generated learning model information in the model information storage unit 123.

  In addition, the generation unit 133 may add the information regarding the attribute of the user who purchased the plurality of products together and execute the machine learning to generate the learning model to which the information regarding the attribute of the user is added.

(About providing unit 134)
Based on the warehouse information stored in the warehouse information storage unit 121, the providing unit 134 is capable of delivering the products bundled with the planned purchase product among the products sold in a store different from the store handling the planned purchase product. Provide users with information about packable products. For example, the providing unit 134 can determine a bundled product that provides information to the user from the learning model using the planned purchase product as input information.

  In this way, by determining the items that can be bundled together based on the learning model of the items that are purchased together in the online shopping mall, the probability that the user will purchase the planned purchase item and the bundled items together can be determined. Can be increased.

  Further, the providing unit 134 may determine the commodities that can be bundled from the learning model by using the information regarding the attribute of the user who has selected the planned purchase product as additional input information. In this way, by adding the information about the context of the user and determining the bundling possible product, it is possible to further increase the probability that the user purchases the planned product and the bundling possible product together.

  Further, the providing unit 134 may determine the bundable products based on the user's purchased product history stored in the user information storage unit 122. In this way, by determining the commodities that can be bundled based on the purchase history of the user so far, it is possible to increase the probability that the user purchases the planned commodities and the commodities that can be bundled together.

  Also, the providing unit 134 may determine the commodities that can be bundled, for example, based on a rule base set in advance by the administrator. As a result, bundled products can be determined according to circumstances in the online shopping mall, product manufacturer, and the like.

[4. Modification example)
The information processing device 1 according to the above-described embodiment may be implemented in various different forms other than the above-described embodiment. Therefore, other embodiments of the information processing apparatus 1 will be described below.

[4-1. When there are multiple warehouses with inventory of purchased products]
In the above-described embodiment, the case where there is only one warehouse X in which the planned purchase products are in stock has been shown. On the other hand, even in the same store in the online shopping mall, inventory may be managed for each region by a plurality of warehouses X, and thus there may be a plurality of warehouses X with inventory of planned purchase products. Therefore, such a case will be described with reference to FIG.

  FIG. 6 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. As shown in FIG. 6, when the product to be purchased (product A1 in store A in FIG. 6) is in stock in a plurality of warehouses X1 and X3, the information processing device 1 selects a warehouse X3 closer to the user's home M. (Step S11).

  Then, the information processing device 1 provides information about the items that can be included in the selected warehouse X3 (the items G1, G2, H1, H2, ... In the store G and the store H in FIG. 6) (step S12).

  As described above, by selecting the warehouse X3 closer to the user's home M, it is possible to further shorten the delivery route of the planned purchase product and the bundable product that are packaged and delivered. Therefore, according to the modification, the delivery efficiency of the delivery company can be improved.

  Note that the information processing device 1 may select a warehouse X farther from the user's home M when there are a plurality of warehouses X in which planned products are in stock. For example, when the warehouse X farther from the user's home M has an inventory of products that are likely to be purchased by the user together with the planned product, the information processing apparatus 1 selects the warehouse X farther from the user's home M. can do.

  As a result, the information processing apparatus 1 can increase the probability that the user will purchase the planned product and the bundled product together.

[4-2. When the user completes the order processing for the product to be purchased]
In the above-described embodiment, the processing when the user moves the planned purchase product to the shopping cart has been described. However, even when the user finishes the order processing of the planned purchase product, the information processing device 1 does not Information regarding packable products can be provided to the user.

  FIG. 7 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. For example, as shown in FIG. 7, even when the user has completed the order processing of the product to be purchased (product A1 in store A in FIG. 7), the information processing device 1 may include the product that can be bundled (store B in FIG. 7). And information about the products B1, B2, C1, C2, ... Of Store C can be provided to the user.

  In addition, when the user finishes the order processing of the planned purchase product, the information processing device 1 includes the information about the bundled product and the information about the deadline when the bundled product can be delivered together with the planned purchase product (for example, , "Free shipping if you order the above items within 30 minutes!").

  As a result, it is possible to suppress the delay in the delivery of the planned purchase product for which the order processing has been completed. The deadline for the bundled product to be delivered in the same package as the product to be purchased can be appropriately determined according to the packing process and the shipping process in the warehouse X. Specifically, based on information such as the shipping time that is set in advance for each individual warehouse X and the reception time that is set based on the shipping time, the items that can be bundled are delivered together with the planned purchase items. The possible deadline can be provided to the user. Information such as shipping time and reception time for each warehouse X can be registered in the warehouse information storage unit 121 in advance. For example, such a deadline may be a predetermined deadline that can be shipped from the warehouse X within the same day that the order is processed by the delivery company.

  In addition, the information processing device 1 may push a notification about the deadline to the user terminal 2 or the like when the deadline for the bundled product to be delivered in the same bundle as the planned purchase product is approaching. As a result, it is possible to suppress the expiration of the deadline without the user's knowledge.

[4-3. When the user continues shopping]
In the above-described embodiment, the processing when the user moves the planned purchase product to the shopping cart has been described. However, even when the user continues shopping after moving the planned purchase product to the shopping cart, the information The processing device 1 can provide the user with information regarding bundled products.

  FIG. 8 is an explanatory diagram illustrating an example of the information processing method according to the modified example of the embodiment. For example, as shown in the left diagram of FIG. 8, after the user moves the product to be purchased (product A1 in store A in FIG. 8) to the shopping cart, as shown in the right diagram of FIG. Suppose that you searched for products in the online shopping mall with keywords.

  In this case, as shown in FIG. 8, the information processing device 1 includes, in addition to the product information of the skirt in each store displayed as the search result, information indicating that the product can be bundled with the planned product (( In FIG. 8, icon I) is displayed.

  In this way, by indicating that the product browsed by the user in the online shopping mall is the bundled product, the probability that the user purchases the planned purchase product and the bundled product together can be increased.

  Note that the above-mentioned information indicating that bundling is possible is not limited to being attached to bundling-enabled products, and may be attached to a store page of a store that handles bundling-enabled products. . Further, the above-mentioned information indicating that bundling is possible is not limited to the icon I, and may be any information as long as the user can recognize that bundling is possible.

[4-4. (Determining the items that can be bundled based on the size of the product)
Further, the information processing device 1 may determine the commodities that can be bundled based on the size of the commodities. Specifically, based on the size information about the size of each product handled in the online shopping mall, it is possible to determine a product that is a size that is equal to or smaller than a predetermined size when combined with a product to be purchased as a bundled product. it can. As a result, it is possible to prevent the delivery charge from significantly increasing and the burden on the user from increasing due to the inclusion of the items that can be included in the package.

  The above-mentioned predetermined size may be set in advance by the user, the administrator of the online shopping mall, or the like, or may be set appropriately based on the size of the product to be purchased. When the size is set based on the size of the planned purchase product, for example, the size that can be accommodated in the delivery box determined based on the size of the planned purchase product can be set as the predetermined size. The size information indicating the size of each product handled in the online shopping mall can be registered in the storage unit 12 in advance.

[5. Processing procedure]
Next, with reference to FIG. 9, a process executed by the control unit 13 of the information processing device 1 will be described. FIG. 9 is a flowchart showing processing executed by the control unit 13 of the information processing device 1 according to the embodiment.

  As shown in FIG. 9, the control unit 13 first obtains information on the planned purchase product from the user terminal 2 (step S101). Next, the control unit 13 determines whether or not there are a plurality of warehouses X in which the planned purchase products are in stock (step S102).

  Then, when there are not a plurality of warehouses X having the inventory of the planned purchase products (step S102, No), that is, when there is only one warehouse X having the inventory of the planned purchase products, the control unit 13 determines that the inventory of the planned purchase products is in stock. A certain warehouse X is selected (step S103).

  Then, the control unit 13 provides the user terminal 2 with the information regarding the bundable products that can be bundled with the planned purchase product based on the warehouse information stored in the warehouse information storage unit 121 of the selected warehouse X ( (Step S104), the process ends.

  On the other hand, when there are a plurality of warehouses X in which the products to be purchased are in stock (step S102, Yes), the control unit 13 selects the warehouse X closer to the user's home M among the plurality of warehouses X (step S105). The process proceeds to step S104.

[6. Hardware configuration]
The information processing device 1 in the embodiment is realized by, for example, a computer 50 having a configuration shown in FIG. FIG. 10 is a hardware configuration diagram illustrating an example of a computer that realizes the functions of the information processing device 1. The computer 50 includes a CPU (Central Processing Unit) 51, a RAM (Random Access Memory) 52, a ROM (Read Only Memory) 53, a HDD (Hard Disk Drive) 54, a communication interface (I / F) 55, and an input / output interface (I). / F) 56 and a media interface (I / F) 57.

  The CPU 51 operates based on a program stored in the ROM 53 or the HDD 54 and controls each part. The ROM 53 stores a boot program executed by the CPU 51 when the computer 50 starts up, a program dependent on the hardware of the computer 50, and the like.

  The HDD 54 stores a program executed by the CPU 51, data used by the program, and the like. The communication interface 55 corresponds to the communication unit 11, receives data from another device via the network N, sends the data to the CPU 51, and transmits the data generated by the CPU 51 to the other device via the network N.

  The CPU 51 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse through the input / output interface 56. The CPU 51 acquires data from the input device via the input / output interface 56. The CPU 51 also outputs the generated data to the output device via the input / output interface 56.

  The media interface 57 reads a program or data stored in the recording medium 58 and provides the program or data to the CPU 51 via the RAM 52. The CPU 51 loads the program from the recording medium 58 onto the RAM 52 via the media interface 57, and executes the loaded program. The recording medium 58 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  For example, when the computer 50 functions as the information processing device 1 according to the embodiment, the CPU 51 of the computer 50 realizes the function of the control unit 13 by executing the program loaded on the RAM 52. The HDD 54 also stores the data in the storage unit 12. The CPU 51 of the computer 50 reads these programs from the recording medium 58 and executes them, but as another example, these programs may be acquired from another device via the network N.

[7. Other]
Further, of the processes described in the above embodiment, all or part of the processes described as being automatically performed may be manually performed, or the processes described as manually performed may be performed. All or part of the process can be automatically performed by a known method. In addition, the processing procedures, specific names, information including various data and parameters shown in the above-mentioned documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various kinds of information shown in each drawing are not limited to the illustrated information.

  Further, each component of each device shown in the drawings is functionally conceptual, and does not necessarily have to be physically configured as shown. That is, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or part of the device may be functionally or physically distributed / arranged in arbitrary units according to various loads and usage conditions. It can be integrated and configured.

  For example, in the above embodiment, an example is shown in which the products handled by the stores B, C, ... Stored in the same electronic shopping mall as the store A are provided as bundled products. However, the above-described embodiment is not limited to such an example, and as long as the product can be delivered in the same package as the product to be purchased, information provided by the store handled by a store that opens in an online shopping mall different from the store A can be provided as the bundled product. Alternatively, the information handled by a store that operates an individual online shop may be provided as information that can be bundled without opening a store in the online shopping mall.

  Further, the above-described embodiments can be appropriately combined within the range in which the processing contents are not inconsistent.

[8. effect〕
As described above, the information processing device 1 according to the embodiment includes the acquisition unit 131 and the provision unit 134. The acquisition unit 131 acquires information about a product to be purchased that the user plans to purchase in the store. Based on the warehouse information about the warehouse X where the products are stored, the providing unit 134 relates to the bundleable products that can be delivered in the same package as the planned products among the products sold in the store different from the store. Providing information to the user.

  As a result, the information processing device 1 can save the user from having to repeatedly receive a package for each individual product.

  In addition, in the information processing device 1 according to the embodiment, the providing unit 134 provides the user with information regarding a deadline in which the bundled product can be delivered in the same package as the planned purchase product.

  As a result, the information processing device 1 can suppress the delay in the delivery of the planned purchase product for which the order processing has been completed.

  In addition, in the information processing device 1 according to the embodiment, the providing unit 134 pushes the user with information regarding the deadline for delivery.

  As a result, the information processing device 1 can suppress the expiration of the deadline in which the bundled product can be delivered in the same package as the planned purchase product without the user's knowledge.

  Further, in the information processing device 1 according to the embodiment, the providing unit 134 provides an incentive to the user when the purchase planned product and the bundable product are purchased in the same package.

  As a result, the information processing device 1 can reduce the burden on the delivery company.

  Further, in the information processing apparatus 1 according to the embodiment, the incentive includes a discount of the delivery charge, a campaign of discounting the product, giving points that can be used for purchasing the product, and a discount of purchasing the product. At least one of the coupons granted is included.

  This allows the user who purchased the planned purchase product and the bundled product together to use the online shopping mall again later.

  Further, in the information processing device 1 according to the embodiment, when there are a plurality of warehouses in which the planned purchase products are in stock, the providing unit 134 determines that the planned purchase products are stored in the warehouse X located closer to the user's address. Provide users with information about bundled products that can be delivered in the same package.

  As a result, the information processing device 1 can improve the delivery efficiency of the delivery company.

  In addition, in the information processing apparatus 1 according to the embodiment, the providing unit 134 provides the user with each store based on a model learned from information associated with a plurality of products purchased together by the same user. Decide the product that provides information as a bundled product.

  As a result, the information processing apparatus 1 can increase the probability that the user will purchase the planned product and the bundled product together.

  Further, in the information processing apparatus 1 according to the embodiment, the providing unit 134 determines the size of the product when combined with the planned product to be purchased, based on the size information regarding the size of the product handled in each store. It is decided as a bundled product.

  As a result, the information processing apparatus 1 can suppress a significant increase in the delivery charge and an increase in the burden on the user when the bundable products are included.

  Further, in the information processing device 1 according to the embodiment, the store and the different store are opened in the same online shopping mall.

  As a result, it is possible to deliver the products purchased at the two stores that open in the same online shopping mall in the same package, so that the convenience of the online shopping mall can be improved.

  As described above, the embodiments of the present application have been described in detail with reference to the drawings, but this is an example, and various modifications and improvements are made based on the knowledge of those skilled in the art, including the modes described in the section of the disclosure of the invention. The present invention can be carried out in other forms described above.

  Further, the “section (module, unit)” described above can be read as “means”, “circuit”, or the like. For example, the providing unit can be read as providing means or providing circuit.

DESCRIPTION OF SYMBOLS 1 Information processing apparatus 2 User terminal 11 Communication part 12 Storage part 13 Control part 121 Warehouse information storage part 122 User information storage part 123 Model information storage part 131 Acquisition part 132 Selection part 133 Generation part 134 Providing part

Claims (11)

A storage unit that stores a plurality of products stored for each warehouse, and warehouse information that is information about a plurality of stores that sell the plurality of stored products,
An acquisition unit that acquires information about products to be purchased that the user plans to purchase in one store,
Based on the warehouse information stored in the storage unit and the planned purchase product acquired by the acquisition unit, among the products sold in a store different from the one store, bundled with the planned purchase product. And a providing unit that provides the user with information about the bundling-possible product,
An information processing device comprising: The providing unit is
The information processing device according to claim 1, wherein the user is provided with information regarding a deadline in which the bundled product can be delivered together with the planned purchase product. The providing unit is
The information processing apparatus according to claim 2, wherein a push notification is sent to the user with information about the deadline for delivery. The providing unit is
The incentive is provided to the user when the purchased product and the bundled product are purchased in the same package. 4. The information processing according to claim 1. apparatus. The incentive includes at least one of a discount on shipping charges, a campaign for discounting a product, giving points that can be used for purchasing a product, and giving a coupon for receiving a discount for purchasing a product. The information processing apparatus according to claim 4, wherein: The providing unit is
When there are a plurality of warehouses in which the planned purchase products are in stock, the information about the bundleable products that can be delivered in the same package as the planned purchase products stored in the warehouse located closer to the user's address is described above. It provides to a user, The information processing apparatus as described in any one of Claims 1-5 characterized by the above-mentioned. The providing unit is
In each store, based on a model learned from information associated with a plurality of products purchased together by the same user, the product to be provided with information as the bundable product to the user is determined. The information processing apparatus according to any one of claims 1 to 6, which is characterized in that. The providing unit is
The product having a size equal to or smaller than a predetermined size when combined with the product to be purchased is determined as the bundable product based on size information about the size of the product handled in each store. The information processing device according to any one of 1 to 7. The information processing device according to any one of claims 1 to 8, wherein the one store and the different store are opened in the same online shopping mall. An information processing method executed by a computer,
A storage step of storing warehouse information, which is information about a plurality of products stored for each warehouse and a plurality of stores that sell the plurality of stored products;
An acquisition step of acquiring information about products to be purchased that the user plans to purchase in one store;
Based on the warehouse information stored in the storage step and the purchase planned product acquired in the acquisition step, the product is bundled with the purchase planned product among the products sold in a store different from the one store. A providing step of determining a bundable product that can be delivered by, and providing information about the bundling product to the user,
An information processing method comprising: A storage procedure for storing a plurality of products stored for each warehouse, and warehouse information that is information about a plurality of stores that sell the plurality of stored products;
An acquisition procedure for acquiring information about a product to be purchased that the user plans to purchase in one store,
Based on the warehouse information stored in the storage procedure and the planned purchase product acquired in the acquisition procedure, the product to be purchased is bundled with the planned purchase product among products sold in a store different from the one store. And a provision procedure for determining the bundable products that can be delivered by, and providing the user with information regarding the bundable products,
An information processing program that causes a computer to execute.

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