JP2020052842A - Facility reservation system, facility reservation method, and reservation management device - Google Patents

Abstract

To provide a facility reservation system that can reduce selection of a resource difficult to use in combination with a facility.SOLUTION: The facility reservation system includes a reservation management server 20 that accepts a reservation of a facility, and a terminal device that sets the reservation of the facility in a reservation management device. The reservation management server 20 has a constraint condition DB 292 in which constraint conditions that restrict usage of a resource in the facility is stored, a required condition DB 293 in which required conditions required of the facility for usage of the resource is stored, a reservation screen generation unit 22 that displays a reservation setting screen that accepts the reservation of the facility and the resource on a display device, a reservation unit 23 that accepts selection of the facility, and a reservation content determination unit 24 that, in a case where the reservation unit 23 accepts selection of the facility, eliminates a resource having required conditions that do not satisfy the constraint conditions for the selected facility from candidates of reservation on the reservation setting screen.SELECTED DRAWING: Figure 6

Description

  The present invention relates to a facility reservation system, a facility reservation method, and a reservation management device.

  2. Description of the Related Art A facility reservation system for a conference room or the like is known. A reservation person of equipment such as a conference room can make the terminal device communicate with the reservation management server, and can reserve the conference room with a browser operating on the terminal device. At the time of equipment reservation, there are cases where resources used by the equipment can also be reserved. In this case, the reserving person can also reserve the resources that the user wants to use at the equipment from the terminal device.

  2. Description of the Related Art There is known a technique for reducing a burden on a reservationr regarding reservation of facilities and resources (for example, see Patent Document 1). Patent Literature 1 discloses an information processing apparatus that allocates an object to be allocated to a resource based on an allocation condition.

  However, the conventional technique has a problem that a resource that is difficult to use in combination with equipment may be selected. For example, a relatively small conference room and a projector (resource) are reserved, but when a participant tries to participate in the conference, there is a possibility that a situation where the conference room is too small to use the projector cannot be suppressed. Alternatively, a situation may occur in which the resource cannot be used because the network environment required by the resource is not prepared in the conference room. Further, the conference room may have a function that is not preferable in using resources.

  The present invention has been made in view of the above problems, and has as its object to provide an equipment reservation system that can reduce selection of resources that are difficult to use in combination with equipment.

  In view of the above problems, the present invention is a facility reservation system including a reservation management device that accepts a reservation of equipment, and a terminal device that sets the reservation of the equipment in the reservation management device, and uses resources in the equipment. A constraint condition storage unit in which constraint conditions are stored, a requirement condition storage unit in which requirement conditions required for the equipment for using resources are stored, and a reservation setting for accepting reservations of the equipment and the resource. Display control means for displaying a screen on a display device, operation receiving means for receiving the selection of the equipment, and when the operation receiving means receives the selection of the equipment, the restriction condition of the selected equipment is not satisfied. Resource determination means for excluding the resource having the required condition from reservation candidates on the reservation setting screen.

  An equipment reservation system that can reduce selection of resources that are difficult to use in combination with equipment can be provided.

It is an example of a figure explaining the outline of the whole operation of an equipment reservation system. It is a figure showing the example of a display of the resource which a terminal device displays at the time of reservation of a conference room. It is an example of a system configuration diagram of an equipment reservation system. FIG. 3 is a hardware configuration diagram of an example of a conference management server. It is a hardware block diagram of an example of a conference room terminal. It is an example of the functional block diagram which shows the function of a reservation management server, a chat server, a conference management server, and a terminal device in block form. It is an example of the functional block diagram which shows the function of a terminal device and a conference room terminal in block form. It is a figure showing an example of a reservation setting screen. FIG. 9 is an example of a sequence diagram illustrating a procedure in which a terminal device displays a reservation setting screen. FIG. 13 is an example of a diagram for explaining a method of determining whether another resource can be used or not using a constraint condition of a resource that has been selected. FIG. 9 is an example of a diagram for explaining the outline of the operation of the equipment reservation system (second embodiment). FIG. 9 is an example of a functional block diagram illustrating functions of a reservation management server and a conference management server in a block shape (second embodiment). FIG. 13 is an example of a sequence diagram illustrating a procedure in which the conference management server determines a resource that cannot be used in the conference room. It is a figure which shows the example of a display of the message which the chat application of a terminal device displays on a terminal device of a reservation person.

  Hereinafter, as an example of a mode for carrying out the present invention, a facility reservation system and a facility reservation method performed by the facility reservation system will be described with reference to the drawings.

<Outline of equipment reservation system>
First, an outline of the equipment reservation system will be described with reference to FIG. FIG. 1 is an example of a diagram for explaining the outline of the overall operation of the equipment reservation system 100.

  A. The reservation person operates his / her own terminal device to communicate with the reservation management server 20, and reserves a conference room. The reservation management server 20 is a general-purpose cloud service (Office 365, G Suite (both are registered trademarks), etc.), and a conference room belonging to an organization such as a company to which the subscriber belongs is registered.

  B. The conference management server 30 is a server that controls the entire equipment reservation system 100 based on the reservation state of the conference room. Since the conference management server 30 appropriately communicates with the reservation management server 20 to acquire the reservation information, the conference management server 30 synchronizes the reservation information with the reservation management server 20.

  C. The administrator of the equipment reservation system or the organization can register users and make various settings in the conference management server 30. Registering a user refers to registering a user who is a target of various notifications using the chat server 10 (slack, Line, Microsoft Teams (all are registered trademarks), etc.). Further, since the notification is performed via the bot that transmits the message as the conference management server 30, the bot provided by the chat server is also registered. The various settings include registration of the conference room terminal 90, setting of reminding timing, and the like.

  D. When a predetermined time comes before the start time of the conference in the reservation information, the conference management server 30 reminds the subscriber to hold the conference. As a result, the reservation of an empty meeting room is suppressed. Further, the conference management server 30 notifies the user of the invitation code as needed. Upon receiving the reminder, the conference reservation person stores information (meeting identification information) for checking into the conference room in the terminal device 60.

  E. FIG. A conference room terminal 90 is arranged in each conference room 6, and the conference room terminal 90 periodically downloads reservation information of a conference to be held in the conference room. The conference room terminal 90 can display the schedule of the day, the latest conference, and the like, and allow the participants to confirm the schedule. Shortly before the start time of the conference, the reservation person of the conference room goes to the conference room 6 and checks in. For example, the conference identification information is input to the conference room terminal 90, or the terminal device 60 is held over the conference identification information (for example, the conference identification information is read or communicated).

  F. Since the conference room terminal 90 transmits the check-in request to the conference management server 30, if it can be authenticated with the conference identification information, the conference room terminal 90 receives from the conference management server 30 a response indicating that the check-in is successful. The conference room terminal 90 displays that the conference is in use (in use). If the check-in cannot be confirmed by a predetermined time with respect to the start time of the conference, the conference management server 30 cancels the reservation of the conference room 6 and transmits a canceled status to the conference room terminal 90 as the status included in the reservation information. . In this case, the conference room terminal 90 displays that the room is empty, so that any user can use the conference room 6.

  G. FIG. The conference room terminal 90 controls the electronic device 70 in response to a request from the conference management server 30. For example, the power is turned on at the meeting start time and the power is turned off at the meeting end time. By doing so, it is possible to improve convenience when operating the electronic device 70 by the participants of the conference.

  H. When the electronic device 70 has, for example, a video conference function, it can communicate with an electronic device (the video conference terminal 70x or the like) at another site 4 and hold a conference with another site. Note that the PC 70y on which the application operates can also communicate with the electronic device 70. The reservation information includes destination information (communication ID of the destination) indicating another site in advance, and the electronic device 70 can automatically communicate with the video conference terminal 70x and the PC 70y.

  I. When the reservation person finishes the conference, the conference room terminal 90 presses the button of the conference room terminal 90 to check out, so that the conference room terminal 90 displays the next reservation status. Thereby, any user can grasp the reservation status of the conference room.

<Display of resources that are difficult to use in conference rooms>
The general features of the resource reservation method will be described with reference to FIG. FIG. 2 is a diagram illustrating a display example of resources displayed by the terminal device when a conference room is reserved. The terminal device communicates with the reservation management server to display a reservation setting screen 501 as illustrated. The reservation setting screen 501 has a place selection field 502 and a resource field 503. The reservation person can select a conference room displayed in a pull-down display in the place selection field 502, and can select a resource in the resource field 503.

  When the reservation person selects a conference room, the resources that can be used in this conference room are determined from the size of the conference room and the like. The terminal device 60 excludes resources that cannot be used in the conference room selected by the reservation person from candidates for reservation and displays them. In FIG. 2, a cancellation line 510 is displayed superimposed on a resource (projector) that cannot be used.

  As described above, the facility reservation system of the present embodiment can suppress selection of a resource that is difficult to use in combination with a conference room by determining whether the combination of the conference room and the resource is appropriate. .

<About terms>
Resources refer to resources. Equipment, equipment, people (reception desks), mechanisms, and the like that can be used in the conference room can be resources. Among the resources, those that are difficult to move are called facilities. Meeting rooms are an example of equipment. The conference room is also a resource, but for convenience of explanation, the conference room will be described as a facility or a conference room.

  Reservation of a resource includes modification after the reservation of the resource. The selection of equipment includes accepting selection from a list of equipment and inputting equipment names and IDs.

  Excluding from reservation candidates means that resource reservation is made difficult. However, it is possible to allow the subscriber to reserve a resource that has been excluded from the reservation candidates upon understanding.

<System configuration example>
FIG. 3 is an example of a system configuration diagram of the equipment reservation system 100. The equipment reservation system 100 can be mainly divided into an external network N2 and an internal network N1. The in-house network N1 refers to a network inside the firewall 73, and the outside network N2 is a network such as the Internet through which an unspecified number of communications are transmitted.

  The reservation management server 20, the conference management server 30, and the chat server 10 are connected to the external network N2, and each server can communicate as needed. A terminal device 60 operated by a conference participant may be connected to the external network N2 as needed.

The reservation management server 20 is realized by one or more information processing apparatuses (an example of a reservation management apparatus) on which a general server OS or the like is mounted. A system related to facility reservation provided by the reservation management server 20 is called a reservation management system. The reservation management server 20 has a calendar system and provides a Web application for managing various schedules. Specifically, for example, it has the following functions.
・ Appointment registration is accepted and the reservation can be confirmed anytime and anywhere. ・ E-mail notification at a set date and time, such as 30 minutes before the appointment. Yes, sharing a calendar with people in the same group The reservation management server 20 manages users with accounts. An account is the right of a user to use a service. In many systems, a user logs into the system using an account. For this reason, the account has a function of uniquely identifying the user by the system (a function of identification information). In the present embodiment, the reservation management server 20 transmits reservation information of an account (domain) registered in advance to the conference management server 30. Alternatively, by specifying the account of the reservation management server 20 and requesting the reservation information from the conference management server 30, the conference management server 30 can acquire the reservation information of the conference room 6 from the reservation management server 20. The account may be any information that can uniquely identify the user, such as e-mail, ID, and telephone number.

  Although the reservation of the conference room 6 is managed as a schedule in the present embodiment, the reservation management server 20 is not limited to the conference room 6 and can manage various schedules. Reservation of various equipment such as rental offices, rental studios, rental cars, rental bicycles, hotels and other accommodation facilities, entertainment venues and lockers, etc. Available to

  Note that G Suite (registered trademark), Office365 (registered trademark), and the like are known as the reservation management system, but any reservation management server having the functions described in the present embodiment may be used.

  In the present embodiment, information on the conference room 6 of the in-house network N1 is registered in the reservation management server 20 in advance. That is, the reservation management server according to the conference room name, the conference room ID, the reservable time, the capacity of each conference room 6, the reservation unit, and the like of each conference room 6 in the company network of the company using the equipment reservation system 100. Twenty web applications have been customized. Therefore, the conference room 6 of the company using the equipment reservation system 100 and the reservation information are linked.

  The chat server 10 can be realized by one or more information processing apparatuses (computer systems) on which a general server OS or the like is mounted. A real-time sharing system of information such as text, audio, and video among a plurality of users provided by the chat server 10 is referred to as a chat system. The chat server 10 notifies the terminal device 60 of information on the reservation of the conference room 6 (date and time of reservation, name of the conference room, etc.).

  The information to be shared includes images and sounds, and is not limited to text. However, in the present embodiment, text is mainly used for notification for convenience of explanation. For example, the chat system may provide a voice call function between groups. The voice call may be one-to-one or one-to-N (≧ 2). Therefore, when the chat system notifies the information about the reservation of the conference room 6 in this embodiment, it may output a voice message in addition to displaying the text. Note that LINE (registered trademark), Slack (registered trademark), Microsoft Teams (registered trademark), and the like are known as chat systems, and one or more bots (programs that execute predetermined processing) are used. Any chat system that can notify the user of the present invention may be used.

  Similarly, the chat server 10 manages users with an account (different from the account of the reservation management server 20), but in principle, the conference management server 30 does not need to be aware of the account of the chat server 10. However, the conference management server 30 can specify and notify an arbitrary account of the chat server 10.

  The conference management server 30 can be realized by one or more information processing apparatuses (computer systems) on which a general server OS or the like is mounted. The conference management server 30 obtains the reservation information of the conference room 6 from the reservation management server 20 as a process relating to the external network N2, obtains the prospective participants set in the reservation information, and schedules the prospective participants at the set timing. The notification is transmitted to a group (or an individual such as a reservation person) of the chat server 10 associated with. In addition, as processing relating to the in-house network N1, the management of check-in and check-out to the conference room 6 and the control of the power supply of the electronic device 70 based on the reservation information of the conference room 6 acquired from the reservation management server 20 are performed. I do.

  There are a conference room 6 and a current location 5 of a prospective participant in the company, and the prospective participant can access the external network N2 from various places via the corporate network N1. The in-house network N1 is, for example, a LAN (Local Area Network).

  In the conference room 6, an access point 72 connected to the in-house network N1 is arranged. The conference room terminal 90 and the electronic device 70 connect to the in-house network N1 via the access point 72. The conference room terminal 90 and the electronic device 70 can communicate via the access point 72 as needed.

  The access point 72 is a base station for communication between the conference room terminal 90 and the electronic device 70 via a wireless LAN. The access point 72 may have a function of a router, and the access point 72 determines whether the destination is the external network N2 or the internal network N1 based on the destination IP address of the communication, and switches the transfer destination of the communication. Since the in-house network N1 is inside the firewall 73, direct communication from the outside network N2 to the in-house network N1 is difficult.

  The conference room terminal 90 is an information processing device (equipment terminal) operated by a participant who uses the conference room 6. The conference room terminal 90 is arranged on a desk of the conference room 6 or at an entrance of the conference room 6. A plurality of conference room terminals 90 may be arranged in one conference room 6. The conference room terminal 90 can be realized by one or more information processing apparatuses (computer systems) on which a general OS or the like is mounted.

  The conference room terminal 90 transmits the conference room ID to the conference management server 30 and displays the conference management information of the conference room 6 on the day. Further, control information such as power ON / OFF of the electronic device 70 is acquired from the conference management server 30. Thereby, the conference room terminal 90 turns on and off the power of the electronic device 70.

  Further, the conference room terminal 90 displays a standby screen for check-in, check-out, and the like, and communicates with the conference management server 30 to notify the conference management server 30 of check-in or check-out. At the time of check-in, the conference room terminal 90 transmits the conference identification information input from the reservation person and the conference room ID held in advance to the conference management server 30. It is possible to confirm that the person who reserved the conference room 6 uses the reserved conference room 6.

  The electronic devices 70 are various office devices that can be used in the conference room 6. For example, a remote conference system, an electronic blackboard (whiteboard), a multifunction peripheral, a projector, a digital signage, a digital camera, and the like. The electronic device 70 corresponds to a resource of the present embodiment. In the facility reservation system, a conference room also corresponds to a resource, but in the present embodiment, for the sake of convenience of description, equipment and the like arranged in the conference room are referred to as resources.

  The electronic blackboard has a large display with a touch panel, detects coordinates of the board surface designated by the user, connects the coordinates, and displays a stroke. In addition, it is possible to display an image of a connected PC and synchronize strokes by communicating with an electronic blackboard at another site. Note that the electronic blackboard may be called an electronic information board or an electronic whiteboard.

  The multifunction peripheral has functions such as a copier, a scanner, a printer, and a facsimile transmission / reception, and is used for printing materials during a conference, copying materials, digitizing materials, and transmitting materials. A projector is a device that projects an image. For example, the terminal device 60 projects the image displayed on the display onto a screen or the like, thereby enabling sharing between the participants. Digital signage is a large display used to display any still or moving image. The digital camera is used for each participant to image and save paper materials and materials displayed on the electronic blackboard.

  There is an access point 71 at the current location 5 of the prospective participant, and the terminal device 60 connects to the in-house network N1 via the access point 71. The terminal device 60 may communicate by wire.

  The terminal device 60 can be realized by one or more information processing devices (computer systems) on which a general OS or the like is mounted. The terminal device 60 is, for example, a smartphone, a tablet terminal, a PC (Personal Computer), a PDA (Personal Digital Assistant), a wearable PC (a sunglass type, a wristwatch type, or the like). However, browser software having communication functions or application software dedicated to the chat server 10 or the reservation management server 20 may be operated. For example, a terminal device 60 may be a car navigation system, a game machine, a television receiver, or the like.

  In the terminal device 60, dedicated application software (hereinafter, referred to as a chat application) operates on the chat server 10, and further, dedicated application software (hereinafter, referred to as a conference application) operates on the equipment reservation system 100. However, these may be substituted by browser software.

<Hardware configuration>
<< Hardware configuration of conference management server >>
FIG. 4 is an example of a hardware configuration diagram of the conference management server 30. FIG. 2 is an example of a schematic hardware configuration diagram of a conference management server 30. The conference management server 30 includes a CPU 201 and a memory 202 that enables high-speed access to data used by the CPU 201. The CPU 201 and the memory 202 are connected to other devices or drivers, such as a graphics driver 204 and a network driver (NIC) 205, of the conference management server 30 via a system bus 203.

  The graphics driver 204 is connected to an LCD (an example of a display device or a display) 206 via a bus, and monitors a processing result of the CPU 201. Further, the network driver 205 connects the conference management server 30 to the external network N2 at the transport layer level and the physical layer level, and establishes a session with another device.

  An I / O bus bridge 207 is further connected to the system bus 203. On the downstream side of the I / O bus bridge 207, a storage device such as an HDD (hard disk drive) 209 is connected via an I / O bus 208 such as a PCI by IDE, ATA, ATAP 80I, serial ATA, SCSI, USB, or the like. Is connected. The HDD 209 stores a program 209p for controlling the entire conference management server 30. The HDD 209 may be an SSD (Solid State Drive). The program 209p may be distributed while being stored in a storage medium, or may be distributed from a server for program distribution.

  An input device 210 such as a keyboard and a mouse (referred to as a pointing device) is connected to the I / O bus 208 via a bus such as a USB, and receives input and instructions from an operator such as a system administrator. I have.

  The illustrated hardware configuration of the conference management server 30 indicates hardware elements that the conference management server 30 preferably has.

  The hardware configuration of the reservation management server 20, the chat server 10, and the terminal device 60 may be the same as or different from that of the conference management server 30, but they may interfere with the description of the equipment reservation system 100 of the present embodiment. Shall not exist. Further, since the conference management server 30, the reservation management server 20, and the chat server 10 are compatible with cloud computing, their hardware configuration is such that hardware resources are dynamically connected / disconnected according to the load. May be configured. Note that cloud computing refers to a usage mode in which resources on a network are used without being conscious of specific hardware resources.

<< Conference room terminal >>
FIG. 5 is a hardware configuration diagram of an example of the conference room terminal 90. Note that the conference room terminal 90 in FIG. 5 is assumed to be a tablet device. The conference room terminal 90 includes a CPU 601, a ROM 602, a RAM 603, an EEPROM 604, a CMOS sensor 605, an acceleration / direction sensor 606, and a media drive 608.

  The CPU 601 controls the overall operation of the conference room terminal 90. The ROM 602 stores a basic input / output program. The RAM 603 is used as a work area of the CPU 601. The EEPROM 604 reads or writes data under the control of the CPU 601. The CMOS sensor 605 captures an image of a subject under the control of the CPU 601 to obtain image data. The acceleration / azimuth sensor 606 is an electronic magnetic compass for detecting geomagnetism, a gyro compass, an acceleration sensor, or the like.

  The media drive 608 controls reading or writing (storing) of data on a medium 607 such as a flash memory. The media drive 608 has a structure in which a medium 607 in which data that has been recorded is read out or data is newly written and stored is detachably attached.

  Note that a program 604p executed by the CPU 601 is stored in the EEPROM 604. The program 604p is application software, an OS, or the like for executing various processes in the embodiment. The program 604p may be distributed while being stored in the medium 607 or the like, or may be distributed from a program distribution server.

  The CMOS sensor 605 is a charge-coupled device that converts light into electric charges to digitize an image of a subject. The CMOS sensor 605 may be, for example, a CCD (Charge Coupled Device) sensor as long as it can image a subject. The CMOS sensor 605 can read a barcode or a two-dimensional barcode.

  Further, the conference room terminal 90 includes an RF tag reader / writer 622, an antenna I / F 623, and a vibration actuator 624. The RF tag reader / writer 622 performs communication according to a standard such as NFC (Near Field Communication).

  The vibration actuator 624 is a motor that vibrates the conference room terminal 90. For example, when the end time of the conference is approaching, the conference room terminal 90 vibrates, so that the participants can be notified of that fact.

  Further, the conference room terminal 90 includes a voice input unit 609, a voice output unit 610, an antenna 611, a communication unit 612, a wireless LAN communication unit 613, a short-range wireless communication antenna 614, a short-range wireless communication unit 615, a display 616, and a touch panel 617. And a bus line 619.

  The voice input unit 609 converts voice into a voice signal. The audio output unit 610 converts an audio signal into audio. The communication unit 612 communicates with the nearest base station using a wireless communication signal using the antenna 611. The wireless LAN communication unit 613 performs wireless LAN communication conforming to the IEEE 802.11 standard.

  The short-range wireless communication unit 615 is a communication device that uses the short-range wireless communication antenna 614 and conforms to, for example, the Bluetooth (registered trademark) or Bluetooth Low Energy (registered trademark) communication standard.

  The display 616 is a liquid crystal display, an organic EL display, or the like that displays an image of a subject, various icons, and the like. The touch panel 617 is mounted on the display 616, is configured by a pressure-sensitive or electrostatic panel, and detects a touch position on the display 616 by a touch with a finger or a touch pen. The bus line 619 is an address bus, a data bus, or the like for electrically connecting the above-described units.

  The conference room terminal 90 includes a dedicated battery 618, and can be driven by either the battery 618 or a commercial power supply. Note that the voice input unit 609 includes a microphone for inputting voice. The audio output unit 610 includes a speaker that outputs audio.

<Function>
FIG. 6 is an example of a functional block diagram showing the functions of the reservation management server 20, the chat server 10, and the conference management server 30 in a block form.

<< Reservation management server >>
The reservation management server 20 includes a communication unit 21, a reservation screen generation unit 22, a reservation unit 23, and a reservation content determination unit 24. Each of these functional units included in the reservation management server 20 is realized by one of the components shown in FIG. 4 operating according to an instruction from the CPU 201 in accordance with the program 209p expanded from the HDD 209 to the memory 202. Function or means.

  The communication unit 21 transmits and receives various information to and from the conference management server 30 and the terminal device 60. The communication unit 21 has a transmission unit 21a and a reception unit 21b. The transmitting unit 21a transmits screen information of the reservation setting screen to the terminal device 60. The receiving unit 21b receives the setting of the reservation from the terminal device 60. Further, it transmits the reservation information to the conference management server 30. The communication unit 21 is realized by the CPU 201 of FIG. 4 executing the program 209p and controlling the network driver 205.

  The reservation screen generation unit 22 generates screen information of the reservation setting screen 501 and transmits the screen information to the terminal device 60 via the communication unit 21. The screen information is created by HTML, Cascade Style Sheet (CSS), JavaScript (registered trademark), or the like. A reservation setting screen 501 is provided as one screen of a Web application operating on a browser by JavaScript (registered trademark).

  The reservation information set by the reservation person for the reservation screen generation unit 22 is transmitted to the reservation unit 23 via the communication unit 21. The reservation unit 23 sends the reservation information to the reservation content determination unit 24 to determine whether or not there is a mismatch between the combination of the conference room and the resource. The reservation content determination unit 24 refers to the constraint condition DB 292 and the request condition DB 293 and notifies the reservation unit 23 of resources that cannot be used in combination with the conference.

  Since the reservation unit 23 notifies the reservation screen generation unit 22 of the resource determined to be unusable, the reservation screen generation unit 22 generates a reservation setting screen 501 in which the notified resource is excluded from the reservation candidates. The reservation unit 23 registers the reservation information of the conference room and the resource reserved from the reservation setting screen 501 in the reservation information DB 291.

  The reservation management server 20 has a storage unit 29. The storage unit 29 is realized by the memory 202 and the HDD 209 in FIG. The storage unit 29 stores a reservation information DB 291 (Data Base), a constraint condition DB 292, and a request condition DB 293.

表１は予約情報ＤＢ２９１に記憶されている予約情報の一例を示す。予約情報は会議室の予約状況を管理するための情報である。予約情報には、予約ＩＤに対応付けて予約者アカウント、会議名、会議室ＩＤ、開始時刻、終了時刻、参加予定者アカウント、及び、リソースの各項目が登録されている。予約ＩＤは予約情報の１レコードを識別する識別情報である。ＩＤはIdentificationの略であり識別子や識別情報という意味である。ＩＤは複数の対象から、ある特定の対象を一意的に区別するために用いられる名称、符号、文字列、数値又はこれらのうち１つ以上の組み合わせをいう。予約ＩＤ以外のＩＤについても同様である。予約者アカウントは会議室を予約した参加予定者のアカウントである。会議名は参加予定者が任意に付与した会議の名称である。会議室ＩＤは社内ネットワークにある会議室を識別する識別情報である。開始時刻は会議室が予約された時間帯の始期（会議が開始される時刻）であり、終了時刻は会議室が予約された時間帯の終期（会議が終わる時刻）である。参加予定者アカウントは会議に参加する予定の参加予定者のアカウントである。なお、表１のアカウントはいずれも予約管理サーバ２０が発行したアカウントである。リソースの項目には会議室で使用することが予約されたリソースが登録される。このリソースは会議室で使用することが可能であると判断されたリソースである。

Table 1 shows an example of the reservation information stored in the reservation information DB 291. The reservation information is information for managing the reservation status of the conference room. In the reservation information, items such as a subscriber account, a conference name, a conference room ID, a start time, an end time, a scheduled attendee account, and resources are registered in association with the reservation ID. The reservation ID is identification information for identifying one record of the reservation information. ID is an abbreviation of Identification, which means an identifier or identification information. The ID refers to a name, a code, a character string, a numerical value, or a combination of at least one of these used for uniquely distinguishing a specific target from a plurality of targets. The same applies to IDs other than the reservation ID. The reservation account is an account of a prospective participant who has reserved a conference room. The meeting name is the name of the meeting arbitrarily given by the prospective participant. The meeting room ID is identification information for identifying a meeting room on the in-house network. The start time is the beginning of the time zone in which the conference room is reserved (the time at which the conference starts), and the end time is the end of the time zone in which the conference room is reserved (the time at which the conference ends). The prospective participant account is an account of a prospective participant who is going to participate in the conference. The accounts in Table 1 are all accounts issued by the reservation management server 20. In the resource item, resources reserved for use in the conference room are registered. This resource is a resource determined to be usable in the conference room.

表２は制約条件ＤＢ２９２に記憶されている制約条件の一例を示す。制約条件ＤＢ２９２には会議室がリソースの使用を制約する１つ以上の制約条件が登録されている。表２では、会議室のサイズとその会議室で使用可能なネットワーク環境が登録されている。会議室のサイズとネットワーク環境の少なくとも一方が登録されていればよい。ただし、会議室のサイズとネットワーク環境は一例に過ぎない。

Table 2 shows an example of the constraints stored in the constraint DB 292. One or more constraints that restrict the use of resources by the conference room are registered in the constraint DB 292. In Table 2, the size of the conference room and the network environment usable in the conference room are registered. It is only necessary that at least one of the size of the conference room and the network environment be registered. However, the size of the meeting room and the network environment are only examples.

  The reservation content determination unit 24 of the reservation management server 20 can determine the resources available in the conference room from the size of the conference room. The network environment indicates a network to which resources can be connected. “Corporate-LAN” means an in-house LAN to which employees connect, and “Guest-LAN” means a LAN to which guests, not employees, can connect. The reservation content determination unit 24 of the reservation management server 20 can determine the resources available in the conference room based on whether there is a network to which the resources can be connected.

表３は要求条件ＤＢ２９３に記憶されている要求条件の一例を示す。要求条件ＤＢ２９３には、リソースの会議室での使用時に会議室に要求される要求条件が登録されている。リソースは会議室で使用できる資源や備品、などである。表３では一例として、遠隔会議システム、ホワイトボード（電子黒板に相当）、及び、プロジェクタなどが示されている。この他、上記した電子機器７０はリソースである。

Table 3 shows an example of the requirement stored in the requirement DB 293. In the request condition DB 293, a request condition required for the conference room when the resource is used in the conference room is registered. Resources are resources and equipment that can be used in the conference room. In Table 3, a remote conference system, a whiteboard (corresponding to an electronic blackboard), a projector, and the like are shown as examples. In addition, the above-described electronic device 70 is a resource.

  As an example of the requirement, the size and the network environment are registered for each resource. The size requested by the resource and the network environment are examples, but at least one of the size and the network environment may be registered. Note that specific values may not be registered for items for which there are no specific requirements. In the example of Table 3, the remote conference system requires a conference room that can be connected to a network called “Corporate-LAN” as a requirement, and the whiteboard and the projector require a conference room size equal to or greater than a certain size. Note that it is determined that the size needs to satisfy the request information in all three sides, but it may be determined that one side needs to satisfy the requirements.

  When the reservation person selects a conference room on the reservation setting screen 501, the restriction condition of this conference room is determined. Therefore, the reservation screen generation unit 22 determines from the resource column 503 of the reservation setting screen 501 a request condition that does not satisfy the restriction condition. Exclude resources from the selection candidates. In Table 3, when the reservation person selects the conference room of “fifth floor conference room A”, the projectors whose requirements are larger than the size of the conference room are excluded from the reservation candidates. In addition, when the reservation person selects the conference room “6th floor reception room B”, the remote conference system that requires connection to “Corporate-LAN” is excluded from the reservation candidates.

また、表４に示すように、要求条件が、会議室が満たすべきでない条件を要求してもよい。表４は会議室が有さないことを要求する要求条件の一例を示す。この要求条件は、リソースが使用できない会議室の条件を示す。選択された会議室の制約条件がリソースの要求条件を含む場合、予約内容判断部２４はそのリソースを会議室で使用できないと判断する。例えば、表４の例では、遠隔会議システムの要求条件でネットワーク種類が「Guest−LANが使えないこと」となっているので、「５階 会議室Ａ」が選択された場合、遠隔会議システムは使用できないと判断される。なお、リソースが使用できない会議室の条件を非適合条件と称してもよい。

Further, as shown in Table 4, the requirement may require a condition that the meeting room should not satisfy. Table 4 shows an example of a requirement condition that the conference room does not have. The request condition indicates a condition of the conference room where the resource cannot be used. If the selected conference room constraint includes a resource requirement, the reservation content determination unit 24 determines that the resource cannot be used in the conference room. For example, in the example of Table 4, since the network type is "Guest-LAN cannot be used" in the requirement of the remote conference system, when "fifth floor conference room A" is selected, the remote conference system It is determined that it cannot be used. Note that a condition of a conference room in which resources cannot be used may be referred to as a non-conforming condition.

  Although Table 4 is shown separately from Table 3, the requirements of Table 3 and the requirements of Table 4 may be mixed in one resource. In other words, both the conditions that the meeting room should satisfy and the conditions that should not be satisfied can be set as the requirements for one resource. As a result, it is possible to determine whether or not the device can be used.

<< Chat server >>
The chat server 10 includes a communication unit 11 and a text processing unit 12. Each of these functional units included in the chat server 10 is realized by one of the components shown in FIG. 4 operating according to a command from the CPU 201 according to a program 209p expanded from the HDD 209 to the memory 202. Function or means.

  The communication unit 11 transmits and receives various information to and from the conference management server 30. In the present embodiment, information on reservation of a conference room, information for identifying a bot (such as a token described later), and information for specifying a group of notification destinations are received from the conference management server 30. The information for identifying the bot is notified in advance as the bot identification information from the chat server 10 when the bot of the conference management server 30 is created. Further, an individual account such as a reservation person may be specified. In addition, the communication unit 11 transmits to the conference management server 30 that the prospective participant has read the information about the conference room reservation or that the prospective participant responds to the displayed information about the conference room reservation. The communication unit 11 is realized by the CPU 201 of FIG. 4 executing the program 209p and controlling the network driver 205.

  Based on the information for identifying the bot notified from the conference management server 30 and the information for specifying the group of the notification destination, the text processing unit 12 reserves the conference room 6 for the prospective participants belonging to the group as information to be said by the bot. Send information about When the account of the notification destination is further designated from the conference management server 30, information on the reservation of the conference room 6 is transmitted to one of the prospective participants belonging to the group. Therefore, the notification may be performed by the number of prospective participants, or may be performed only by an arbitrary user such as a reserved person.

  The text processing unit 12 can perform a so-called push notification. As a mechanism, for example, there is the following. The chat application 60a (described later) receives an ID (token) for push notification from a server operated by a manufacturer of an OS (Operating System). In this server, a token is associated with a device (terminal device 60). The chat application 60a registers the token and the account of the chat application 60a in the chat server 10. When the chat server 10 performs the push notification, the account of the chat application 60a is specified, so that the associated token can be specified. The chat system specifies the token and sends the notification contents to the server operated by the OS maker. This server sends a push notification to the device (terminal device 60) linked to the token.

  The chat server 10 has a storage unit 19. The storage unit 19 is realized by the memory 202 and the HDD 209 in FIG. The storage unit 19 stores a group information DB 191.

表５はグループ情報ＤＢ１９１に記憶されているグループ情報の一例を示す。グループ情報は同じグループに属するメンバのアカウントが登録された情報である。グループ情報には、ワークスペースとチャンネルに対応付けて、メンバアカウント１〜ｎ（表５ではｎ＝４）、及び、ボットアカウントが登録されている。

Table 5 shows an example of group information stored in the group information DB 191. The group information is information in which accounts of members belonging to the same group are registered. In the group information, member accounts 1 to n (n = 4 in Table 5) and bot accounts are registered in association with workspaces and channels.

  The workspace is identification information for identifying an organization such as a company or a department. In this embodiment, a plurality of members belong to a workspace (for example, company A). The workspace is, for example, a URL, but only needs to be unique. Further, the workspace has a plurality of channels according to the purpose of the chat. A channel is a group of members with which common information is exchanged, such as a group for product A and a group for product B. One of the members belonging to the workspace belongs to the channel. That is, the notification destination is specified by the workspace and the channel. However, since the method of specifying the notification destination differs depending on the chat system, if there is identification information capable of uniquely specifying the group, only the information may be used, or the information may be specified by three or more pieces of information.

  Channels are guaranteed unique. The member accounts 1 to n are accounts of members of the channel, and the accounts are issued by the chat server 10. In the present embodiment, a bot is registered as a member for notifying information about the reservation of the conference room 6. The bot can be said to be a proxy or a fictitious member of the conference management server 30. The bot's remark (text) is transmitted to the terminal devices 60 of the member accounts 1 to n.

  The workspace and the channel are managed by the conference management server 30 and serve as information for identifying the group to which the participant belongs.

<< Conference Management Server >>
The conference management server 30 includes a communication unit 31, an information association unit 32, a reservation information acquisition unit 33, a notification determination unit 34, a control information generation unit 35, a control information response unit 36, a conference information notification unit 37, and check-in management. It has a part 38. Each of these functional units included in the conference management server 30 is realized by operating one of the components shown in FIG. 4 according to a command from the CPU 201 in accordance with the program 209p expanded from the HDD 209 to the memory 202. Function or means. The program 209p is distributed from a server for program distribution or distributed in a state of being stored in a storage medium.

  The communication unit 31 transmits and receives various information to and from the reservation management server 20, the chat server 10, and the terminal device 60. The communication unit 31 has a transmission unit 31a and a reception unit 31b. The receiving unit 31 b receives reservation information from the reservation management server 20 and receives a request for reservation information from the conference room terminal 90. The receiving unit 31b receives a check-in request from the conference room terminal 90. In addition, the receiving unit 31b receives the association between the chat system group and the account from any terminal operated by the administrator. The transmitting unit 31 a transmits information on reservation of the conference room to the chat server 10 and transmits the reservation information to the conference room terminal 90. The communication unit 31 is realized by the CPU 201 of FIG. 4 executing the program 209 p and controlling the network driver 205.

  The information associating unit 32 mainly performs a process related to a registration work in advance. That is, registration of a domain is received from a terminal or the like operated by an administrator and registered in the customer domain DB 495, and a group of the chat system transmitted from the terminal or the like is associated with an account of the reservation management server 20 and registered in the association information DB 491. . The information associating unit 32 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  The reservation information acquisition unit 33 acquires the reservation information from the reservation management server 20 by designating the account of the customer who uses the facility reservation system 100, and registers it as conference management information in the conference management information DB 493. Alternatively, it receives the changed reservation information. Therefore, at least a part of the reservation information of the reservation management server 20 is stored in the conference management information DB 493. The reservation information acquisition unit 33 acquires reservation information that is a predetermined period in the future from the present among the reservation information held by the reservation management server 20. The predetermined period is determined by how far ahead the conference is notified of the information on the reservation of the conference room 6. The reservation information acquisition unit 33 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  The notification determination unit 34 determines whether or not there is a reservation of a start time that satisfies a condition to be notified in the reservation information. For example, with reference to the notification setting DB 496, it is determined that the notification is made when the set date and time are calculated backward from the start time of the reservation. In the case where bots are classified by role, such as a bot for a reminder and a bot for receiving a reservation, the bot is specified according to the processing. The notification determining unit 34 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  When the notification determining unit 34 determines that the notification is to be made, the meeting information notifying unit 37 specifies to the chat server 10 information to identify the bot and information to specify the group of the notification destination, and notifies the chat server 10 of the information about the reservation of the conference room. Request. It should be noted that the notification is performed in any number of times, and the conference identification information is included in at least one of the notifications. The conference identification information is information for the conference management server 30 to confirm that the participant has the right to use the reserved conference room during the reserved time slot. The conference information notification unit 37 generates conference identification information at least before final notification. The meeting identification information is registered in the meeting identification information DB 494. The conference information notification unit 37 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  The control information generation unit 35 generates control information of the electronic device 70 with reference to the reservation information, and registers the control information in the control information DB 497. For example, control information for turning on the power of the electronic device 70 is generated several minutes before the start time of the conference, and control information for turning off the power of the electronic device 70 is detected when a check-out is detected. The control information is stored in the control information DB 497. The control information generation unit 35 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  The control information response unit 36 receives an inquiry about whether there is control information from the conference room terminal 90 of the conference room, refers to the control information DB 497, and transmits control information corresponding to the conference room to the conference room terminal 90. The control information response unit 36 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  The check-in management unit 38 manages check-in and check-out to the conference room. In addition, the status of the conference mainly due to check-in / check-out is registered in the conference management information DB 493. Check-in is recognized to be 5 to 10 minutes before the start time of the conference specified by the reservation ID. Then, if a set of the conference room ID and the conference identification information transmitted by the conference room terminal 90 is registered in the conference identification information DB 494, check-in is permitted. The check-in management unit 38 is realized by the CPU 201 of FIG. 4 executing the program 209p or the like.

  Further, the conference management server 30 has a storage unit 49. The storage unit 49 is realized by the memory 202 and the HDD 209 in FIG. The storage unit 49 stores an association information DB 491, a conference management information DB 493, a conference identification information DB 494, a customer domain DB 495, a notification setting DB 496, and a control information DB 497.

表６は対応付情報ＤＢ４９１に記憶されている対応付情報の一例を示す。対応付情報は予約管理システムのアカウントとチャットシステムのグループを対応付ける情報である。対応付情報は、ワークスペース、チャンネル及びメンバアカウント１〜ｎ（図ではｎ＝４）の各項目を有する。ワークスペースとチャンネルは上記のとおりである。メンバアカウント１〜ｎには予約管理サーバ２０が発行した各参加者のアカウントが登録される。また、表６に示すようにチャットシステムのアカウントが登録されてよい。グループに対して通知を行うためには予約管理サーバ２０に対して会議を予約したユーザの予約管理サーバ２０のアカウントと通知先のグループ及びチャンネルを特定するための情報（本実施形態ではワークスペースとチャンネル名）があればよく、必ずしもグループに所属するすべてのメンバのアカウントが登録されている必要はない。ただし、個人ユーザ宛に通知する場合、それぞれのチャットシステムのアカウント情報が必要なため、表６のように登録されていてもよい。

Table 6 shows an example of the association information stored in the association information DB 491. The association information is information that associates the account of the reservation management system with the group of the chat system. The association information has items of a workspace, a channel, and member accounts 1 to n (n = 4 in the figure). Workspaces and channels are as described above. The account of each participant issued by the reservation management server 20 is registered in the member accounts 1 to n. Further, as shown in Table 6, an account of the chat system may be registered. To notify the group, information for specifying the account of the user who has reserved the conference with the reservation management server 20 and the group and channel of the notification destination (in this embodiment, the work space and the Channel name), and accounts of all members belonging to the group need not necessarily be registered. However, when the notification is made to the individual user, account information of each chat system is required, and therefore, it may be registered as shown in Table 6.

表７は会議識別情報ＤＢ４９４に記憶されている会議識別情報管理情報の一例を示す。会議識別情報管理情報は会議室６の予約ごとに会議識別情報を管理する情報である。会議識別情報管理情報は、予約ＩＤ、会議室ＩＤ、及び、会議識別情報の各項目を有する。これらについてはステータスを除き予約情報と同じであり（予約管理サーバ２０から受信した予約情報）、既出であるため説明は省略する。なお、予約ＩＤが登録されているのは、同じ会議室６の予約を識別するためである。ステータスは、予約の状況を意味する。例えば、会議室の予約に関する情報の通知済み、利用確定、チェックイン済み、チェックアウト、又は、キャンセル（取り消し）等の状況が登録される。

Table 7 shows an example of the conference identification information management information stored in the conference identification information DB 494. The conference identification information management information is information for managing the conference identification information for each reservation of the conference room 6. The meeting identification information management information has items of a reservation ID, a meeting room ID, and meeting identification information. These are the same as the reservation information except for the status (reservation information received from the reservation management server 20), and since they have already been described, description thereof will be omitted. The reason why the reservation ID is registered is to identify a reservation for the same conference room 6. The status means the status of the reservation. For example, a status such as notification of information regarding reservation of a conference room, use confirmation, check-in, check-out, or cancellation (cancellation) is registered.

表８は会議識別情報ＤＢ４９４に記憶されている会議識別情報管理情報の一例を示す。会議識別情報管理情報は会議室の予約ごとに会議識別情報を管理する情報である。会議識別情報管理情報は、予約ＩＤ、会議室ＩＤ、及び、会議識別情報の各項目を有する。これらについては既出であるため説明は省略する。なお、予約ＩＤが登録されているのは、同じ会議室の予約を識別するためである。

Table 8 shows an example of the conference identification information management information stored in the conference identification information DB 494. The conference identification information management information is information for managing the conference identification information for each conference room reservation. The meeting identification information management information has items of a reservation ID, a meeting room ID, and meeting identification information. Since these have already been described, their description is omitted. The reason why the reservation ID is registered is to identify a reservation for the same conference room.

表９は顧客ドメインＤＢ４９５に記憶されている顧客ドメイン情報の一例を示す。顧客ドメイン情報は顧客のドメインと顧客の管理者のアカウントを管理する情報である。顧客ドメイン情報には顧客のドメイン名と顧客の管理者アカウントが対応付けて登録されている。表９の顧客のドメインは予約管理サーバ２０が発行したアカウント（メールアドレス）のドメインである。また、管理者アカウントは、顧客の管理者（代表する）のアカウントである。なお、表９のアカウントは予約管理サーバ２０が発行したものである。

Table 9 shows an example of customer domain information stored in the customer domain DB 495. The customer domain information is information for managing a customer domain and a customer administrator account. In the customer domain information, the customer's domain name and the customer's administrator account are registered in association with each other. The customer domain in Table 9 is the domain of the account (mail address) issued by the reservation management server 20. The administrator account is an account of the administrator (representative) of the customer. The accounts in Table 9 are issued by the reservation management server 20.

表１０は通知設定ＤＢ４９６に記憶されている通知設定情報の一例を示す。通知設定情報は顧客ごとに通知に関する設定を保持する。通知設定情報には、顧客ドメイン名と通知設定が対応付けて登録されている。通知設定には、会議の開始時刻のどのくらい前に、会議室の予約に関する情報を通知するかのタイミングが設定されている。あるいは決まった日時が設定されていてもよい。また、タイミングは１つである必要はなく、１つの顧客に複数回の通知設定が登録されていてもよい。

Table 10 shows an example of the notification setting information stored in the notification setting DB 496. The notification setting information holds a setting related to a notification for each customer. In the notification setting information, the customer domain name and the notification setting are registered in association with each other. In the notification setting, a timing is set before how long before the start time of the conference is notified of the information regarding the reservation of the conference room. Alternatively, a fixed date and time may be set. The timing does not have to be one, and a plurality of notification settings may be registered for one customer.

表１１は制御情報ＤＢ４９７に記憶されている制御情報の一例を示す。制御情報は会議室の電子機器７０を制御するための情報である。制御情報は、会議室ＩＤ、及び、制御内容の各項目を有する。制御内容は、電子機器７０の具体的な制御方法である。会議管理サーバ３０は電子機器７０ごとに詳細な制御内容を設定できる。また、制御する時刻が登録されないのは、社外ネットワークの会議管理サーバ３０から会議室端末９０に送信することが困難であり、会議室端末９０が会議管理サーバ３０にアクセスし、この時、制御情報が生成されていれば制御内容を送信するからである。

Table 11 shows an example of the control information stored in the control information DB 497. The control information is information for controlling the electronic device 70 in the conference room. The control information has items of a conference room ID and control contents. The control content is a specific control method of the electronic device 70. The conference management server 30 can set detailed control contents for each electronic device 70. If the time to be controlled is not registered, it is difficult to transmit from the conference management server 30 of the external network to the conference room terminal 90, and the conference room terminal 90 accesses the conference management server 30, and at this time, the control information Is generated, the control content is transmitted.

<< Terminal device >>
FIG. 7 is an example of a functional block diagram showing the functions of the terminal device 60 and the conference room terminal 90 in a block form.

  The terminal device 60 includes a communication unit 61a, an operation reception unit 61b, a display control unit 61c, a chat communication unit 62, a text display unit 63, an application communication unit 64, a server communication unit 65, a display control unit 66, an application communication unit 67, and , A terminal communication unit 68. Each of these functional units included in the terminal device 60 is realized by operating one of the components shown in FIG. 4 according to an instruction from the CPU 201 in accordance with the program 209p expanded from the HDD 209 to the memory 202. Function or means. The program 209p is distributed from a server for program distribution or distributed in a state of being stored in a storage medium. Since the chat application 60a and the conference application 60b are operating on the terminal device 60, the program 209p includes the chat application 60a and the conference application 60b.

  The communication unit 61a transmits and receives various information to and from the conference management server 30. The communication unit 61a is realized by the CPU 201 of FIG. 4 executing the program 209p and controlling the network driver 205.

  The operation receiving unit 61b receives various operations on the terminal device 60, such as participants. The operation receiving unit 61b is realized by the CPU 201 of FIG. 4 executing the program 209p and controlling the input device 210.

  The display control unit 61c interprets the screen information of the reservation setting screen 501 received from the reservation management server 20 and displays it on the LCD 206. The operation reception unit 61b and the display control unit 61c have, for example, a browser function, execute a Web application, and receive reservation information set by a reservation person.

  The chat communication unit 62 of the chat application 60a transmits and receives various information to and from the chat server 10. In the present embodiment, information on reservation of a conference room is received from the chat server 10 and the chat server 10 is notified of whether the conference room is used or canceled. The chat communication unit 62 is realized by the CPU 201 of FIG. 4 executing the program 209p and controlling the network driver 205.

  The text display unit 63 of the chat application 60a displays the text (information related to the reservation of the conference room) transmitted from the chat server 10. For example, the utterance source is a bot, and the text is displayed as if the bot had input. The text display unit 63 is realized by the CPU 201 of FIG. 4 executing the chat application 60a or the like.

  The application communication unit 64 of the chat application 60a calls the conference application 60b and transmits the conference identification information to the conference application 60b. Since the chat server 10 transmits the information for identifying the conference application 60b to the terminal device 60 when notifying the information regarding the reservation of the conference room, the chat application 60a specifies the conference application 60b to the OS and specifies the conference identification information. Ask for notification. The OS can start the conference application 60b. The application communication unit 64 is realized by the CPU 201 of FIG. 4 executing the chat application 60a.

  The server communication unit 65 of the conference application 60b communicates with the conference management server 30. In the present embodiment, a two-dimensional code including the conference identification information is acquired from the conference management server 30. The server communication unit 65 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

  The display control unit 66 of the conference application 60b displays the two-dimensional code and the like notified from the conference management server 30 on the LCD 206. The display control unit 66 is realized by the CPU 201 of FIG. 4 executing the conference application 60b and controlling the graphics driver.

  The application communication unit 67 of the conference application 60b acquires various types of information (such as conference identification information included in the information on conference room reservation) from the chat application 60a via the OS. The application communication unit 67 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

  The terminal communication unit 68 communicates with the conference room terminal 90 and transmits conference identification information and the like. The terminal communication unit 68 detects the presence of the conference room terminal 90 by short-range wireless communication such as Bluetooth (registered trademark), and transmits conference identification information when the conference room terminal 90 is detected. Further, a function of displaying a two-dimensional code on the conference room terminal 90 is provided. The terminal communication unit 68 is realized by the CPU 201 of FIG. 4 executing the conference application 60b or the like.

<< Conference room terminal >>
The conference room terminal 90 includes a server communication unit 91, a terminal device communication unit 92, an operation reception unit 93, a display control unit 94, and an electronic device communication unit 95. Each of the functional units included in the conference room terminal 90 is realized by operating one of the components illustrated in FIG. 5 according to an instruction from the CPU 601 in accordance with the program 604p expanded from the EEPROM 604 to the RAM 603. Function or means. The program 604p is distributed from a server for program distribution or distributed in a state of being stored in a storage medium.

  The server communication unit 91 of the present embodiment periodically receives reservation information if there is a change in the reservation information. Also, at the time of check-in, the terminal device communication unit 92 transmits the conference identification information received from the terminal device 60 or the manually input conference identification information to the conference management server 30. The server communication unit 91 receives control information from the conference management server 30.

  The timing for receiving the reservation information periodically is a cycle every several seconds to several minutes. If the cycle is shorter, the reservation information can be updated earlier, but the communication load becomes higher, so the decision is made by considering both. The server communication unit 91 can receive at least conference management information (reservation information) of the conference room 6 on the day. The server communication unit 91 is realized by the CPU 601 of FIG. 5 executing the program 604p and controlling the wireless LAN communication unit 613.

  The terminal device communication unit 92 communicates with the terminal device 60. In the present embodiment, conference identification information and the like are received. The terminal device communication unit 92 is realized by the CPU 601 in FIG. 5 executing the program 604p and controlling the short-range wireless communication unit 615 or the RF tag reader / writer 622.

  The electronic device communication unit 95 communicates with the electronic device 70. In the present embodiment, the control information received by the server communication unit 91 is transmitted to the electronic device 70. The electronic device communication unit 95 is realized by the CPU 601 of FIG. 5 executing the program 604p and controlling the wireless LAN communication unit 613.

  The display control unit 94 displays a screen generated by the terminal application 90a on the display 616. On this screen, menus such as check-in and check-out are displayed. The display control unit 94 is realized by the CPU 601 of FIG. 5 executing the program 604p and controlling the display 616.

  The operation receiving unit 93 receives various operations on the conference room terminal 90. The operation receiving unit 93 is realized by the CPU 601 of FIG. 5 executing the program 604 p and controlling the touch panel 617.

  The conference room terminal 90 has a storage unit 99. The storage unit 99 is realized by the ROM 602 and the EEPROM 604 in FIG. The storage unit 99 stores the conference room ID and the IP address of the electronic device 70.

<Reservation setting screen>
FIG. 8 is a diagram showing an example of the reservation setting screen 501. FIG. 8A shows a state before the conference room is selected, and FIG. 8B shows a state after the conference room is selected. The reservation setting screen 501 has a conference name input field 504, a place selection field 502, a start date / time field 505, an end date / time field 506, and a resource field 503. In the conference name input field 504, a reservation person can arbitrarily input a conference name (agenda or the like). The location selection column 502 displays one or more conference room names in a pull-down manner. The reservation person can select a desired conference room name. The start date and time column 505 and the end date and time column 506 allow the subscriber to select a date and time from icons imitating a calendar, a clock, and the like.

  The resource column 503 displays shared resources that are not provided for the conference room but can be used even when any conference room is reserved. Therefore, all available resources are displayed until a conference room is selected.

  When the reservation person selects a conference room, the communication unit 61 a of the terminal device 60 transmits the conference room name to the reservation management server 20. The reservation content determination unit 24 of the reservation management server 20 determines resources that can be used in the conference room, and the reservation screen generation unit 22 generates a reservation setting screen 501 in which resources that cannot be used are excluded from reservation candidates. The example in FIG. 8B is a display example when it is determined that the selected conference room (“fifth-floor conference room A”) is narrow and projection by the projector is difficult.

  The terminal device 60 may change the reservation setting screen 501 shown in FIG. 8A from FIG. 8B. In this case, the screen information includes the functions of the reservation content determination unit 24, the constraint condition DB 292, and the request condition DB 293, and the display control unit 61c of the terminal device 60 is used in the conference room according to the selected conference room. Determine available resources and exclude unusable resources from candidates for reservation. That is, the terminal device 60 can execute the Web application based on the screen information and execute the same processing as the reservation management server 20.

  The display control unit 61c may change the display mode of the resources before and after the operation receiving unit 61b receives the selection of the conference room. Displaying the strike-through line 510 on an unusable resource as shown in FIG. 8B is merely an example, and the display control unit 61c of the terminal device 60 may make the luminance of the unusable resource smaller than the usable resource. . Unusable resources may be hidden from the reservation setting screen 501. The background of unavailable resources may be grayed out.

<Reservation setting screen display procedure>
FIG. 9 is an example of a sequence diagram showing a procedure in which the terminal device 60 displays the reservation setting screen 501. The process in FIG. 9 starts from a state in which the terminal device 60 displays the reservation setting screen 501 in FIG. That is, the transmission unit 21a of the reservation management server 20 has transmitted the screen information of the reservation setting screen 501 to the terminal device 60.

  S1: The reservation person selects a conference room from the reservation setting screen 501. The operation receiving unit 61b of the terminal device 60 receives a selection of a conference room. The communication unit 61a of the terminal device 60 transmits the identification information of the conference room such as the conference room name to the reservation management server 20. Information such as the conference name, the start date and time, and the end date and time input by the reservation person on the reservation setting screen 501 may be transmitted to the conference management server 30.

  S2: The receiving unit 21b of the communication unit 21 of the reservation management server 20 receives at least the identification information of the conference room. The reservation screen generation unit 22 sets the selected conference room to the selected state. That is, the selected conference room name is set in the place selection field 502 of the reservation setting screen 501.

  S3: Next, the reservation content judging unit 24 acquires the constraint condition of the selected conference room from the constraint condition DB 292.

  S4: Further, the reservation content determination unit 24 acquires the request conditions of all the resources from the request condition DB 293, and determines whether or not the resource is a request condition that does not satisfy the restriction condition of the conference room selected for each resource. .

  S5: The reservation screen generation unit 22 excludes resources determined as unusable from reservation candidates on the reservation setting screen 501.

  By the above processing, the reservation setting screen 501 is displayed in such a manner that only the resources that can be used in the conference room can be selected. Therefore, it is possible to suppress a situation in which the resource is selected by the subscriber but cannot be used in the conference room.

<Judgment of availability of another resource using constraint condition of resource already selected>
Whether or not the resource can be used may be determined using the constraint condition of the already selected resource. In this case, the resources have constraints as well as requirements.

  FIG. 10 is an example of a diagram illustrating a method for determining whether another resource can be used or not using the constraint condition of the resource that has been selected.

  (1) First, as shown in FIG. 10A, it is assumed that the reservation person has selected "sixth floor reception room B". Although "Guest-LAN" is a constraint condition of "Reception Room B on the sixth floor", since the remote conference system requires "Corporate-LAN", it is determined that the remote conference system cannot be used.

  (2) Next, as shown in FIG. 10B, it is assumed that the reservation person has selected the whiteboard. The whiteboard has constraints, and "Corporate-LAN can be constructed". “Corporate-LAN can be constructed” means that a whiteboard can be an access point and a LAN can be constructed without Corporate-LAN in the conference room. The teleconferencing system requires "Corporate-LAN" as a requirement, but since this is satisfied by selecting a whiteboard, it is determined that the teleconferencing system can be used. Therefore, it is possible to more accurately determine whether the resource can be used.

In addition, the size of the resource may be considered. In the case of a large device such as a white board, the size of the meeting room is reduced by the size required for the requirement. For example, the size of “Reception Room B on the 6th floor”
Since 1500 × 600 × 300, when the whiteboard is selected, the reservation content judgment unit 24 subtracts the required condition (size) of the whiteboard.
(1500-250) x (600-50) x (300-150)
= 1250 × 550 × 150
As for the requirement condition of the resource selected after the whiteboard, the availability is determined using the size of the conference room from which the whiteboard size is subtracted as a constraint. By doing so, it is possible to more accurately determine whether the resource can be used.

  In the first embodiment, the terminal device 60 displays the resources that cannot be directly used by the reservation management server 20 and excludes the resources from the reservation candidates. However, the reservation management server 20 may not have a function of determining resources that cannot be used in the conference room.

  Therefore, in the present embodiment, a description will be given of the equipment reservation system 100 in which the conference management server 30 notifies the reservation person that a resource that cannot be used in the conference room is selected.

FIG. 11 is an example of a diagram for explaining the outline of the operation of the equipment reservation system 100 of the present embodiment.
(1) First, a reservation person reserves a conference room and resources in the reservation management server 20. At this point, the reservation management server 20 does not determine resources that cannot be used in the conference room.
(2) The conference management server 30 requests the reservation information from the reservation management server 20, and receives the reservation information.
(3) The conference management server 30 transmits a reminder of information on the conference to the reservation person at a predetermined timing. A chat system is used for the reminder.

  The conference management server 30 is a server that is not provided by the reservation management server 20 and that performs check-in / check-out management, automatic cancellation of unused conference rooms, and the like. By making the determination, the function of the reservation management server 20 can be supplemented.

<Function>
FIG. 12 is an example of a functional block diagram showing the functions of the reservation management server 20 and the conference management server 30 in the present embodiment in a block form. In the present embodiment, components denoted by the same reference numerals in FIG. 6 perform the same functions, and therefore, only the main components of the present embodiment will be mainly described in some cases.

<< Reservation Management Server >>
The reservation management server 20 of the present embodiment has a new reservation change notification unit 25. In addition, it does not have the reservation content judging section 24. The reservation change notification unit 25 is notified from the reservation unit 23 that the reservation information has been changed, such as that new reservation information has been saved, edited, or deleted. The reservation change notification unit 25 notifies the conference management server 30 of the change in the reservation information. Thereby, the conference management server 30 can manage the contents of the reservation in cooperation with the reservation management server 20.

<< Meeting Management Server >>
The conference management server 30 according to the present embodiment includes a reservation content determination unit 24 and a reservation content change unit 39. The storage unit 49 stores a constraint condition DB 292 and a requirement condition DB 293. The functions of the reservation content determination unit 24, the constraint condition DB 292, and the request condition DB 293 may be the same as those in the first embodiment.

  As described above, the reservation information is received from the reservation management server 20 with which the reservation information acquisition unit 33 cooperates. The reservation content judging section 24 judges whether or not a resource that cannot be used in the conference room is reserved in the reservation information. The reservation information is stored in the conference management information DB 493 as conference management information.

  When a certain time comes before the time when the conference is held, the conference information notification unit 37 notifies the reservation person of the information on the reservation of the conference room as a reminder based on the reservation information. Using the reminder mechanism, the conference information notification unit 37 notifies the reservation person via the chat server 10 that a resource that cannot be used in the conference room is reserved.

  When the reservation person changes the reservation information such as release of the reservation of the resource, the reservation information is notified to the conference management server 30 via the chat server 10, and the reservation content change unit 39 requests the reservation management server 20 to change the reservation information. . The change of the reservation information includes cancellation of reservation of a resource that cannot be used in the conference room, or deletion of the reservation information (in this case, the reservation person reserves the conference room again).

<Operation procedure when the conference management server determines resources that cannot be used in the conference room>
FIG. 13 is an example of a sequence diagram illustrating a procedure in which the conference management server 30 determines a resource that cannot be used in the conference room.

  S11: As described with reference to FIG. 8, the reservation person reserves a conference room and resources used in the conference room with the reservation management server 20. The operation receiving unit 61b of the terminal device 60 receives the operation, and the communication unit 61a transmits the reservation information to the reservation management server 20 according to the set contents.

  S12: The receiving unit 21b of the communication unit 21 of the reservation management server 20 receives the reservation information, and the reservation unit 23 stores the reservation information in the reservation information DB 291. Thereby, the reservation content changing unit 39 notifies the conference management server 30 of the change in the reservation information. In order to specify the reservation information, a reservation ID or information specifying the reservation information such as a conference room and a reservation time zone is specified.

  S13: The reception unit 31b of the communication unit 31 of the conference management server 30 receives the change of the reservation information, and the reservation information acquisition unit 33 requests the reservation management server 20 for the reservation information by specifying the information for specifying the reservation information.

  S14: The transmission unit 21a of the communication unit 21 of the reservation management server 20 transmits the specified reservation information to the conference management server 30. If the reservation information has been transmitted in step S12, steps S13 and S14 are unnecessary.

  S15: The reservation content determination unit 24 of the conference management server 30 determines whether resources that cannot be used in the conference room are included based on the reservation information. The determination method may be the same as in the first embodiment.

  S16: If the reservation information includes a resource that cannot be used in the selected conference room, the conference information notification unit 37 notifies the reservation person of that fact. Although the chat server 10 is omitted in FIG. 13, the conference management server 30 notifies the terminal device 60 via the chat server 10 that resources that cannot be used in the conference room are included in the reservation information. At the time of notification, the conference information notification unit 37 refers to the conference management information DB 493 and specifies a subscriber account of the reservation information specified by the reservation ID. Next, with reference to the association information DB 491, the work space, the channel, and the account of the reservation person in the chat system in which the reservation person account is registered are specified. The conference information notification unit 37 notifies the chat server 10 of the pre-assigned bot account (token) in order to use the (bot) for authentication. Further, the message is transmitted to the chat server 10 by designating the account of the reservation person to be notified, the workspace and the channel for designating the group. The text processing unit 12 of the chat server 10 notifies the user of the group specified by the workspace and the channel by using the bot's speech to the account of the subscriber.

  FIG. 14 shows a display example of a message displayed on the terminal device 60 of the reservation person by the chat application 60a of the terminal device 60. The utterance source “robo” 511 is a bot for notifying the utterance of the conference management server 30. The bot displays a message 512 stating that “resources that cannot be used in the conference room are reserved. The projector cannot be used in conference room A on the 5th floor.” The reservation information includes resources that cannot be used in the conference room. Notify the reservation person of the effect.

  In addition, the bot displays a message 513 "Release resource reservation?" And a "Release" button 514. In addition, a message 515 “Cancel reservation of conference room?” And a “Release” button 516 are displayed. By pressing the “cancel” button 514, the reservation person can cancel the reservation of the resource that cannot be used. By pressing the “cancel” button 516, the reservation of a conference room in which resources cannot be used can be cancelled.

  The release button 514 is associated with information indicating that the resource reservation is to be released, the resource designation information, and the reservation ID. This “associated” may be referred to as “embedded” or “linked”. The release button 516 is associated with the release of the conference room reservation and the reservation ID. The chat communication unit 62 of the terminal device 60 transmits the information to the chat server 10 with the bot as a destination. Upon receiving these, the communication unit 11 of the chat server 10 transmits to the bot a message indicating that the reservation of the resource is to be canceled, information specifying the resource and the reservation ID, or a message indicating that the reservation of the conference room is to be canceled and the reservation ID. Since the bot is an agent of the conference management server 30, the conference management server 30 can acquire the operation content of the reservation person.

  S17: Returning to FIG. With the above-described mechanism, when the operation receiving unit 61b of the terminal device 60 receives the pressing of the release buttons 514 and 516, the chat communication unit 62 transmits the operation content to the conference management server 30.

  S18: When the reservation person cancels the reservation of the resource, the reservation content change unit 39 of the conference management server 30 specifies the information for specifying the reservation information such as the reservation ID and reserves the cancellation of the reservation of the reserved resource. It is transmitted to the management server 20. When the reservation person cancels the reservation of the conference room, the reservation content change unit 39 of the conference management server 30 specifies the information for specifying the reservation information such as the reservation ID and reserves the cancellation of the reservation of the reserved conference room. It is transmitted to the management server 20. Through such processing, the reservation person can cancel the reservation of the resource or the conference room by a simple operation of responding to the notification. The cancellation of the reservation of the resource or the cancellation of the reservation of the conference room may be directly performed by the reservation person to the reservation management server 20.

  S19: If the reservation of the conference room is not canceled, and before a predetermined time of the conference, the conference information notification unit 37 of the conference management server 30 notifies the reservation person that the start of the conference is near (reminds).

<Summary>
As described above, the facility reservation system 100 according to the present embodiment determines whether a combination of a conference room and a resource is appropriate, thereby selecting a resource that is difficult to use in combination with the conference room. Can be suppressed. Even when the reservation management server 20 cannot determine the combination of the conference room and the resource, the conference management server 30 can determine the combination of the conference room and the resource and notify the same by the same mechanism as the reminding of the equipment reservation.

<Other application examples>
As described above, the best mode for carrying out the present invention has been described using the embodiment. However, the present invention is not limited to such embodiment at all, and various modifications may be made without departing from the gist of the present invention. And substitutions can be added.

  Note that a plurality of conference management servers 30 may exist, or the functions of the conference management server 30 may be distributed to a plurality of servers. Further, the reservation management server 20 and the conference management server 30 may be integrated.

  The configuration examples in FIGS. 6 and 7 and the like shown in the above embodiments are divided according to main functions in order to facilitate understanding of the processing of the equipment reservation system 100. However, the present invention is not limited by the way of dividing each processing unit or the name. The equipment reservation system 100 can be divided into more processing units according to the processing contents. Further, it is also possible to divide the processing unit so that one processing unit includes more processing.

  Each function of the embodiment described above can be realized by one or a plurality of processing circuits. Here, the “processing circuit” in this specification refers to a processor programmed to execute each function by software, such as a processor implemented by an electronic circuit, or a processor designed to execute each function described above. ASICs (Application Specific Integrated Circuits), DSPs (digital signal processors), FPGAs (field programmable gate arrays), and devices such as conventional circuit modules.

  Note that the constraint condition DB 292 is an example of a constraint condition storage unit, the requirement condition DB 293 is an example of a requirement condition storage unit, the display control unit 61c is an example of a display control unit, and the operation reception unit 61b is an example of an operation reception unit. For example, the reservation content determination unit 24 is an example of a resource determination unit, the chat communication unit 62 is an example of a reception unit, the text display unit 63 is an example of a display processing unit, and the conference information notification unit 37 is a notification unit. The reservation screen generation unit 22 is an example of a generation unit, the transmission unit 21a is an example of a transmission unit, and the reception unit 21b is an example of a reception unit.

6 conference room 10 chat server 20 reservation management server 30 conference management server 60 terminal device 70 electronic device 90 conference room terminal 100 facility reservation system

JP 2009-163378 A

Claims (12)

An equipment reservation system comprising: a reservation management apparatus that receives a reservation for equipment; and a terminal device that sets the equipment reservation in the reservation management apparatus.
A constraint condition storage unit in which constraint conditions for restricting use of resources in the facility are stored;
A request condition storage unit in which request conditions required for the equipment for use of resources are stored;
Display control means for displaying a reservation setting screen for receiving the reservation of the equipment and the resource on a display device,
Operation receiving means for receiving the selection of the equipment,
When the operation receiving unit receives the selection of the facility, the resource determining unit that excludes the resource having the request condition that does not satisfy the constraint condition of the selected facility from a reservation candidate on the reservation setting screen. ,
An equipment reservation system comprising:   2. The equipment reservation according to claim 1, wherein the display control unit changes a display mode of the resource excluded from reservation candidates before and after the operation reception unit receives the selection of the equipment. 3. system.   The equipment reservation system according to claim 1, wherein the constraint condition is a condition relating to at least one of a size of the equipment and a network environment.   The equipment reservation system according to claim 3, wherein the request condition is a condition relating to at least one of a size of the equipment required when the resource is used and a network environment.   5. The equipment reservation system according to claim 1, wherein the request condition is a condition to be satisfied by the equipment in order to use the resource. 6.   The equipment reservation system according to claim 5, wherein the requirement is a condition that the equipment should not satisfy in order to use the resource. The request condition is associated with a constraint condition satisfied by the resource,
The resource determination unit, when the equipment and the resource are selected, the resource that does not satisfy the constraint condition of the equipment and has the request condition that satisfies the constraint condition associated with the resource, the equipment The equipment reservation system according to any one of claims 1 to 6, wherein the equipment reservation system is determined to be usable. An information processing apparatus that acquires facility reservation information from a reservation management apparatus that accepts facility reservation, and a facility reservation system that includes a terminal device that communicates with the information processing apparatus,
A constraint condition storage unit in which constraint conditions that the facility satisfies with respect to use of resources are stored;
A constraint condition storage unit in which constraint conditions for restricting use of resources in the facility are stored;
A request condition storage unit in which request conditions required for the equipment for use of resources are stored;
Resource determination means for determining whether or not the resource having the required condition that does not satisfy the constraint condition of the equipment selected in the reservation information is selected,
When the resource determination unit determines that a resource that cannot be used in the facility is selected, a notification unit that notifies the terminal device that a resource that cannot be used in the facility is selected,
An equipment reservation system comprising: The terminal device,
Receiving means for receiving that resources that cannot be used in the facility are selected,
Display processing means for displaying on the screen that a resource that cannot be used in the facility is selected,
An operation receiving means for receiving cancellation of the resource reservation or cancellation of the facility,
The equipment reservation system according to claim 8, comprising: The notifying unit is for notifying that a resource that cannot be used in the facility is selected via a chat system,
10. The system according to claim 8, wherein a group in the chat system of the bot acting as the information processing apparatus and a person who reserves the equipment is specified to notify that a resource that cannot be used in the equipment is selected. Equipment reservation system described in. An equipment reservation method performed by an equipment reservation system having a reservation management device that receives a reservation of equipment and a terminal device that sets the reservation of the equipment in the reservation management device,
Display control means for displaying on a display device a reservation setting screen for accepting reservation of the equipment and resources in the equipment,
Operation receiving means for receiving a selection of the equipment,
A constraint condition storage unit in which constraint conditions for restricting the use of resources in the facility are stored, and a request condition storage unit in which requirement conditions required for the facility for use of resources are stored,
When the operation receiving unit receives the selection of the facility, the resource determining unit excludes the resource having the required condition that does not satisfy the constraint condition of the selected facility from the reservation candidates on the reservation setting screen. Steps to
A facility reservation method, comprising: A reservation management device that receives the setting of the reservation of the equipment from the terminal device,
A constraint condition storage unit in which constraint conditions for restricting use of resources in the facility are stored;
A request condition storage unit in which request conditions required for the equipment for use of resources are stored;
Generating means for generating a reservation setting screen for receiving the reservation of the equipment and the resource,
Transmission means for transmitting screen information of the reservation setting screen to the terminal device,
Receiving means for receiving information on the equipment selected from the terminal device,
A resource determination unit that excludes the resource having the required condition that does not satisfy the constraint condition of the selected equipment from the reservation candidates on the reservation setting screen,
A reservation management device, comprising:

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