JP2020047302A - Electronic receipt issuing method, information processing device and program - Google Patents

Abstract

To provide a printing control device and program, capable of flexibly outputting a receipt.SOLUTION: A printing control device includes: generation means for generating receipt information indicating a content of a transaction for each transaction; printout means for printing out the receipt information on a sheet; electronic receipt output means for outputting the receipt information to an external device; and control means for allowing either output means of the printout means and the electronic receipt output means to output the receipt information according to whether or not a predetermined specified character string is included in the receipt information.SELECTED DRAWING: Figure 15

Description

  An embodiment of the present invention relates to an electronic receipt issuing method, a POS terminal, and a program.

  2. Description of the Related Art Conventionally, in a store or the like, at the time of a transaction such as a purchase of a product, a receipt indicating the content of the transaction is printed out on paper and handed over to a customer. There is also known an electronic receipt system for transferring an electronic receipt (electronic receipt) to a customer terminal. In such an electronic receipt system, an electronic receipt is generated when an identification code for specifying a customer is presented at the time of a transaction at a store, and the electronic receipt is managed in association with the identification code. Then, when the identification code is designated by the customer, the electronic receipt system outputs the electronic receipt by transmitting the electronic receipt associated with the identification code to the terminal of the customer.

  By converting the receipt into electronic data in this way, the household account book can be automatically and electronically bookkeeped, which is useful for shoppers. Also, by introducing an electronic receipt, consumption of receipt paper can be reduced, which is also beneficial for the shop where the receipt is introduced.

  By the way, depending on the type of transaction and the like, there is a case where a paper receipt is output without outputting an electronic receipt even when a customer identification code is presented. An operation mode in which the receipt output method is specified for each transaction is also assumed. Therefore, a technique that can flexibly output a receipt is desired.

  An object of the present invention is to provide an electronic receipt issuing method, a POS terminal, and a program that can flexibly output a receipt.

  The electronic receipt issuing method according to the embodiment is an electronic receipt issuing method executed by a POS terminal, wherein the first determination unit determines whether the receipt information indicating the details of the transaction includes specific information for specifying a customer. A first determination step of determining whether the specific information is included in the first determination step, when the specific information is included in the receipt information, during the specific transaction or during the transaction A second determination step of determining whether or not a specific character string indicating the instructed output method is included, and the electronic receipt output means determining that the specific information is included in the first determination step; If it is determined in the second determination step that the specific character string is not included, the receipt information is output to an electronic receipt server as an electronic receipt, and the identification is performed in the second determination step. If it is determined that contain the string, including an output step of outputting the receipt information by the output method associated with that particular string.

FIG. 1 is a diagram illustrating a configuration example of an electronic receipt system according to an embodiment. FIG. 2 is a diagram illustrating an example of the first identification code displayed on the mobile terminal. FIG. 3 is a block diagram illustrating a configuration of the POS terminal. FIG. 4 is a diagram schematically illustrating an example of the output setting information. FIG. 5 is a block diagram illustrating a configuration of the store server. FIG. 6 is a block diagram illustrating the configuration of the company server. FIG. 7 is a block diagram showing a configuration of the electronic receipt server. FIG. 8 is a diagram illustrating an example of a data configuration of the member master management area. FIG. 9 is a diagram illustrating an example of the format of the first identification code. FIG. 10 is a block diagram illustrating a configuration of the mobile terminal. FIG. 11 is a block diagram illustrating a functional configuration of the POS terminal. FIG. 12 is a diagram schematically illustrating an example of the receipt information. FIG. 13 is a diagram schematically illustrating an example of the receipt information. FIG. 14 is a flowchart illustrating an example of a receipt generation process executed by the POS terminal. FIG. 15 is a flowchart illustrating an example of a receipt output process executed by the POS terminal.

  FIG. 1 is a diagram illustrating a configuration example of an electronic receipt system according to the present embodiment. As shown in FIG. 1, the electronic receipt system 1 has a POS terminal 2, a store server 3, a company server 4, an electronic receipt server 5, and a portable terminal 6.

  The POS terminal 2 and the store server 3 are provided in each store P1. The POS terminal 2 and the store server 3 are communicably connected via a network N1 such as a LAN (Local Area Network). The POS terminal 2 and the store server 3 can be connected to a network N2 connecting the store P1 and the company server 4 via a network device (not shown) such as a router connected to the network N1. The network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

  The POS terminal 2 functions as a print control device in the present embodiment. The POS terminal 2 executes processes related to various transactions such as product sales registration and generates receipt information indicating the details of the transaction. The POS terminal 2 outputs a paper receipt by printing the generated receipt information with a printer 23 described later. Further, the POS terminal 2 generates electronic receipt information obtained by converting the data format of the receipt information, and outputs (transmits) the electronic receipt information to the electronic receipt server 5 via the store server 3 or the like.

  The store server 3 performs overall management such as merchandise sales data processing performed by the POS terminal 2. For example, the store server 3 transmits the electronic receipt information generated by the POS terminal 2 to the company server 4 at a predetermined timing. Further, the store server 3 stores and manages a product master used for product sales data processing, a company member master described later, and the like.

  The number of POS terminals 2 provided in the store P1 is not particularly limited, and a plurality of POS terminals 2 may be provided. In the present embodiment, a configuration in which the POS terminal 2 outputs the electronic receipt information will be described. However, the configuration is not limited to this. For example, the store server 3 or a converter (not shown) may convert the data format of the receipt information generated by the POS terminal 2 and output the data to the electronic receipt server 5 as electronic receipt information.

  The company server 4 is provided for each company P2 that operates the store P1. The company server 4 belonging to the same company and each store P1 are communicably connected via a network N2. The company server 4 and the electronic receipt server 5 are communicably connected via a network N3 such as the Internet or a VPN.

  The company server 4 has functions such as sales management, sales analysis, and inventory management of the company that operates the store. Further, the company server 4 receives the electronic receipt information transmitted from each store P1 via the network N2. Further, the company server 4 transmits the electronic receipt information of each store P1 to the electronic receipt server 5 via the network N3. Further, the company server 4 transmits (transfers) a second member master, which will be described later, received from the electronic receipt server 5 to the store server 3 of each store P1 via the network N2.

  The electronic receipt server 5 manages the electronic receipt information of each company P2 collectively. The electronic receipt server 5 stores and manages member data of each customer (member) who has registered in the present system according to a procedure described later or the like in a member master described later. Here, the member data includes a first identification code for identifying each member, a name, transmission destination information (for example, an e-mail address) of the portable terminal 6 to which the electronic receipt information is transmitted. Further, for the first identification code for which the association registration described below has been performed, the second identification code is stored and managed in association with the first identification code.

  The electronic receipt server 5 extracts, for each company, data indicating the correspondence between the first identification code and the second identification code from the member data stored in the member master. Then, the electronic receipt server 5 provides (transmits) the extracted data as the second member master to the company server 4 of the corresponding company.

  Further, the electronic receipt server 5 receives the electronic receipt information transmitted from each store P1 via the network N3, and stores and manages the information in an electronic receipt management area described later. More specifically, the electronic receipt information includes an element such as a first identification code in addition to the transaction content, and is managed in association with the corresponding member data.

  Further, when the electronic receipt server 5 stores the electronic receipt information in the electronic receipt management area, the electronic receipt server 5 refers to the transmission destination information associated with the first identification code of the electronic receipt information, thereby transmitting the transmission destination (mobile terminal 6). To identify. Then, the electronic receipt server 5 provides (transmits) the electronic receipt information stored in the electronic receipt management area to the transmission destination via a network N4 described later. Further, when receiving an electronic receipt inquiry specifying the first identification code from the mobile terminal 6, the electronic receipt server 5 extracts the electronic receipt corresponding to the first identification code from the electronic receipt management area and provides the electronic receipt to the mobile terminal 6. (Send.

  The mobile terminal 6 is a terminal device used by a user (customer) of the present system. Examples of the mobile terminal 6 include a smartphone, a mobile phone, a PDA (Personal Digital Assistant), and a tablet computer. The mobile terminal 6 implements an application such as a Web browser for browsing various information provided on the network N4. Note that a terminal device such as a PC may be applied instead of the portable terminal 6.

  The mobile terminal 6 registers as a member in the present system by accessing the electronic receipt server 5 via the network N4. Here, the network N4 is the Internet or various public networks.

  By the way, the membership registration of the customer in the present system is performed in the following procedure, for example. The customer sends a blank mail to the electronic receipt server 5 by using the mobile terminal 6. The electronic receipt server 5 transmits a URL (Uniform Resource Locator) indicating a page for member registration to the received mail address. The customer accesses a URL indicating a page for member registration from the mobile terminal 6 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer finishes inputting necessary items, the electronic receipt server 5 executes member registration for the member master. After that, the electronic receipt server 5 delivers a member registration completion mail including the first identification code and the like to the mobile terminal 6. Thereby, the member registration is completed.

  After the member registration as described above, the mobile terminal 6 displays the first identification code of the customer on the display unit 63 as a code symbol CS such as a barcode or a two-dimensional code, as shown in FIG. The customer presents the code symbol CS displayed on the mobile terminal 6 to the clerk at the time of the transaction settlement at the store P1. The clerk reads the code symbol CS displayed on the portable terminal 6 with the code scanner 25 (see FIG. 3) connected to the POS terminal 2. Thereby, it is possible to associate the customer's first identification code with the receipt information generated by the POS terminal 2 after various transactions.

  After the transaction at the POS terminal 2, the mobile terminal 6 receives the electronic receipt information of the transaction provided from the electronic receipt server 5 via the network N4. In addition, the portable terminal 6 transmits the electronic receipt inquiry specifying the first identification code to the electronic receipt server 5, and receives the electronic receipt information related to the first identification code from the electronic receipt server 5. Further, the mobile terminal 6 displays the received electronic receipt information on a display unit 63 described later.

  After the registration of the first identification code, the second identification code issued by each company to each customer can be associated with the first identification code. Here, the second identification code is a unique identification code held by a card medium such as a point card distributed from a company, for example. The second identification code is used, for example, in a company for managing customers and for managing points issued to each customer according to the purchase amount and the like.

  When associating the first identification code with the second identification code of each company, for example, the following procedure is performed. The customer displays his / her first identification code as a code symbol CS on the display unit 63 of the mobile terminal 6. The customer presents the code symbol CS displayed on the portable terminal 6 to the clerk of the store P1 together with a card medium distributed from the company that operates the store P1. The clerk reads the code symbol CS (first identification code) displayed on the mobile terminal 6 with the code scanner 25 (see FIG. 3) connected to the POS terminal 2. Further, the clerk reads the second identification code held by the presented card medium with a card reader 26 (see FIG. 3) connected to the POS terminal 2. The POS terminal 2 transmits the first identification code and the second identification code to the electronic receipt server 5 via the store server 3 or the company server 4 together with the identification code (company code) of the company P2 that operates the store P1. I do. This makes it possible to associate the second identification code issued by each company to each customer with the first identification code. Hereinafter, the process related to the association between the first identification code and the second identification code is referred to as “link registration”.

  In the electronic receipt system 1, when various transactions are performed at the POS terminal 2 of the store P1, receipt information (electronic receipt information) indicating the content of the transaction is generated. The generated electronic receipt information is transmitted to the electronic receipt server 5 and stored and managed so as to be browsed by the mobile terminal 6. Therefore, the mobile terminal 6 in which a browsing application such as a Web browser is installed can browse the electronic receipt information by accessing the electronic receipt server 5.

  Next, the configuration of the main devices constituting the electronic receipt system 1 will be described.

  First, the POS terminal 2 will be described. FIG. 3 is a block diagram illustrating a configuration of the POS terminal 2. As illustrated in FIG. 3, the POS terminal 2 includes a control unit 21 that controls various operations and each unit of the POS terminal 2. The control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer including an RTC (Real Time Clock) unit for measuring the current date and time.

  The control unit 21 is connected to an operation unit 22, a printer 23, a display unit 24, a code scanner 25, and a card reader 26 via a bus 29.

  The operation unit 22 has various operation keys for the operator to perform operation input. As the operation keys, for example, there are provided a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item, a selection determination key, and a subtotal key for instructing a total output of goods registered for sales in a transaction. Can be Further, a transaction start key for declaring the start of various transactions, a closing key for declaring the closing of one transaction, and the like are provided.

  The printer 23 is a printer device that prints receipts, journals, and the like. The printer 23 outputs a paper receipt by printing receipt information on paper such as roll paper under the control of the operation unit 22.

  The display unit 24 is a display device such as a liquid crystal display. The display unit 24 displays various information such as the product name, price, total amount of one transaction declared to be settled, change amount, and the like, of the registered product. The display unit 24 includes a first display 24a for displaying various information for the cashier, and a second display 24b for mainly displaying various information for the customer. The display unit 24 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 22.

  The code scanner 25 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. The code scanner 25 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 6, and the like, and outputs the read information to the control unit 21. It is assumed that a code symbol attached to a product holds a product code or the like for specifying the product. Further, it is assumed that the code symbol displayed on the mobile terminal 6 holds a first identification code or the like for specifying a customer who carries the mobile terminal 6.

  The card reader 26 is a reader device that reads information held by a card medium. As the card reader 26, for example, a magnetic card reader that magnetically reads information held by a card medium, an IC card reader that reads using short-range wireless communication technology such as RFID, or the like can be used. The card reader 26 reads, for example, a second identification code or the like from a card medium presented by the customer, and outputs the read information to the control unit 21.

  The control unit 21 is connected to a communication I / F (interface) 27 via a bus 29. The control unit 21 can connect to the network N1 or the network N2 via the communication I / F 27.

  The control unit 21 is connected to the storage unit 28 via a bus 29. The storage unit 28 is an auxiliary storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 28 stores programs for executing various POS operations including merchandise sales data processing and various setting information. The storage unit 28 stores, as one piece of setting information, output setting information 28a in which an output method for each transaction type is set.

  FIG. 4 is a diagram schematically illustrating an example of the output setting information 28a. As shown in FIG. 4, the output setting information 28a has a transaction type, a printing condition, and an output method as items. In the item name “transaction type”, a transaction name or the like of a transaction executed in the POS terminal 2 is set. In the item name “print condition”, a predetermined condition and a specific character string (hereinafter, referred to as a transaction character string) to be included in the receipt information when the condition is satisfied are set for the corresponding transaction type. In the item “output method”, an output method when the transaction character string defined in “print condition” is included in the receipt information is set.

  In the example of FIG. 4, when the "transaction type" is "cancel" for canceling a registered product, the transaction character string "cancel" is included in the receipt information on condition that all the products have been cancelled. Is set in the “print condition”. When the receipt information includes a character string of "cancel", printing of the receipt information is defined as an "output method".

  In another example, when the “transaction type” is “transaction suspension” for suspending the transaction, the transaction character string “suspension” is included in the receipt information on the condition that the “transaction suspension” is performed. Is set in the “print condition”. Printing the receipt information when the receipt information includes a character string of “hold” is defined as an “output method”.

  Further, in another example, when the “transaction type” is “link registration” for performing link registration of the second identification code, the transaction character string “link” is provided on condition that the “link registration” has been performed. The “print condition” is set to be included in the receipt information. Then, when the receipt information includes a character string of “tied”, it is defined as an “output method” that the receipt information is converted into electronic receipt information and transmitted.

  The output setting information 28a can be used when an output method is determined for each transaction. The setting content of the output setting information 28a is not limited to the example of FIG. 4 and can be set arbitrarily. The output method of other transactions not registered in the output setting information 28a (for example, “sales registration” for registering sales of goods) is based on default output settings (for example, printing) and other rules. And

  Further, the storage unit 28 stores POS identification information for identifying the own POS terminal 2 from other POS terminals 2 in the identification code management area 28b. The POS identification information includes, for example, a POS number assigned to its own POS terminal 2, a company code (an identification code of a company that operates a store), a store code indicating the store P1 in which the POS terminal 2 is installed, and the like. Further, the company code (identification code of the company that operates the store) may be stored in the company server 4.

  The control unit 21 executes a process related to the transaction specified by the operator, and generates receipt information according to the transaction. Further, the control unit 21 determines an output method of the generated receipt information according to whether or not a predetermined specific character string is included in the receipt information.

  Next, the configuration of the store server 3 will be described with reference to the block diagram of FIG. FIG. 5 is a block diagram showing the configuration of the store server 3. As illustrated in FIG. 5, the store server 3 includes a control unit 31 that controls various operations and each unit of the store server 3. The control unit 31 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 31 can be connected to the network N1 or the network N2 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

  The storage unit 33 stores various programs and various setting information that can be executed by the control unit 31 (CPU). Further, the storage unit 33 stores the receipt information generated by each of the POS terminals 2 in the own store P1 in the store receipt management area 33a. The storage unit 33 stores a product master storing product data such as a product name, a product code, and a unit price of each product in the product master management area 33b. The storage unit 33 stores the second member master in the company member master management area 33c. The product master and the second member master may be distributed to each POS terminal 2 in the own store P1 at a predetermined timing.

  When receiving the second member master from the company server 4, the control unit 31 stores the second member master in the company member master management area 33c. In addition, the control unit 31 publishes the commodity master management area 33b and the company member master management area 33c secured in the storage unit 33 so that each POS terminal 2 of its own store can refer to it. Further, the control unit 31 collects receipt information generated by each POS terminal 2 and stores it in the store receipt management area 33a. In the case where the electronic receipt information is transmitted to the company server 4 via the store server 3, the control unit 31 receives the electronic receipt information generated by each of the POS terminals 2 and transmits the electronic receipt information to the company server 4. 4 is transmitted (transferred).

  Next, the configuration of the enterprise server 4 will be described with reference to the block diagram of FIG. FIG. 6 is a block diagram showing the configuration of the company server 4. As shown in FIG. 6, the company server 4 includes a control unit 41 that controls various operations and each unit of the company server 4. The control unit 41 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 41 can be connected to a network N2 or a network N3 via a communication I / F 42 connected to a bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

  The storage unit 43 stores various programs and various setting information that can be executed by the control unit 41 (CPU). Further, the storage unit 43 stores the electronic receipt information transmitted from each store P1 operated by the own company in the company receipt management area 43a.

  When receiving the company member master from the electronic receipt server 5, the control unit 41 transmits (transfers) the company member master to the store server 3 of each store P1 operated by the own company. Further, when receiving the electronic receipt information from each store (POS terminal 2, store server 3) operated by the own company, the control unit 41 stores the electronic receipt information in the company receipt management area 43a. Further, the control unit 41 transmits the electronic receipt information stored in the company receipt management area 43a to the electronic receipt server 5 at a predetermined timing. Here, the timing of transmitting the electronic receipt information is not particularly limited. For example, every time the electronic receipt information is stored in the company receipt management area 43a, the electronic receipt information may be transmitted. Further, the electronic receipt information stored in the company receipt management area 43a may be transmitted at a predetermined time interval such as once an hour.

  Next, the configuration of the electronic receipt server 5 will be described with reference to the block diagram of FIG. FIG. 7 is a block diagram illustrating a configuration of the electronic receipt server 5. As shown in FIG. 7, the electronic receipt server 5 includes a control unit 51 that controls various operations and each unit of the electronic receipt server 5. The control unit 51 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The control unit 51 can be connected to the network N3 and the network N4 via the communication I / F 52 connected to the bus 54. Further, the control unit 51 is connected to the storage unit 53 via the bus 54.

  The storage unit 53 stores various programs and various setting information that can be executed by the control unit 51 (CPU). The storage unit 53 stores the member master in the member master management area 53a.

  Here, FIG. 8 is a diagram showing an example of the data configuration of the member master management area 53a (member master). As shown in FIG. 8, the member master stores a name, transmission destination information, and the like in association with the first identification code of each member. In addition, the member master stores the first identification code of the member for which the association registration has been performed, in association with the company code and the second identification code.

  The first identification code is represented by, for example, a numerical value of a plurality of digits. Here, FIG. 9 is a diagram illustrating an example of the format of the first identification code. FIG. 9 shows an example in which the first identification code C1 is represented by a 16-digit numerical value.

  The first identification code C1 has three parts: a header part C11, a data part C12, and an option part C13. A specific numerical value (for example, “99”) indicating that this code is the first identification code is input to the header part C11. In the data section C12, a unique numerical value assigned to each member is input. Numerical values for instructing various additional conditions are input to the option unit C13. Note that FIG. 9 shows an example in which the upper two digits are a header part C11, the next ten digits are a data part C12, and the last four digits are an option part C13, but the number of digits in each part is not limited to this. Make it not exist.

  The storage unit 53 stores the electronic receipt information transmitted from each of the company servers 4 in the electronic receipt management area 53b. More specifically, the electronic receipt management area 53b manages electronic receipt information of each company operating a store for each member. The electronic receipt information includes a first identification code, a company code, a store code, a POS number, a receipt number, merchandise sales data (including date and time data), and the like.

  When receiving the electronic receipt information from the company server 4 of each company, the control unit 51 stores the electronic receipt information in the electronic receipt management area 53b. When the electronic receipt information instructs the association registration, the control unit 51 associates the company code and the second identification code with the first identification code included in the electronic receipt information and stores the company code and the second identification code in the member master management area 53a. Register with. Further, the control unit 51 extracts data indicating the correspondence between the first identification code and the second identification code for each company (company code) from the member master management area 53a. Then, the control unit 51 transmits the extracted data as a company member master to the company server 4 of the corresponding company.

  Further, when the electronic receipt information is stored in the electronic receipt management area 53b, the control unit 51 specifies the transmission destination by referring to transmission destination information associated with the first identification code of the electronic receipt information. Then, the control unit 51 provides (transmits) the electronic receipt information stored in the electronic receipt management area 53b to the transmission destination. Further, when receiving the electronic receipt inquiry specifying the first identification code from the portable terminal 6, the control unit 51 extracts the electronic receipt information corresponding to the first identification code from the electronic receipt management area 53b. Then, the control unit 51 provides the extracted electronic receipt information to the mobile terminal 6.

  Next, the configuration of the mobile terminal 6 will be described with reference to the block diagram of FIG. FIG. 10 is a block diagram illustrating a configuration of the mobile terminal 6. As illustrated in FIG. 10, the mobile terminal 6 includes a control unit 61 that performs various calculations and controls the components of the mobile terminal 6 in an integrated manner. The control unit 61 is a computer including a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for measuring the current date and time. is there.

  The operation unit 62 is connected to the operation unit 62 and the display unit 63 via a bus 66. The operation unit 62 has various operation keys for a user (customer) to perform operation input, and a pointing device. The display unit 63 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt information described later. The display unit 63 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 62.

  The control unit 61 is connected to a communication I / F 64 via a bus 66, and can be connected to the network N4 via the communication I / F 64. It should be noted that the communication I / F 64 may be configured to be connectable to the network N1.

  Further, the control unit 61 is connected to the storage unit 65 via the bus 66. The storage unit 65 stores various programs and various setting information that can be executed by the control unit 61 (CPU), such as a Web browser for browsing various information (contents). In addition, the storage unit 65 stores the first identification code in the first identification code management area 65a.

  The control unit 61 receives the electronic receipt information of the transaction provided from the electronic receipt server 5. In addition, the control unit 61 transmits the electronic receipt inquiry specifying the first identification code to the electronic receipt server 5, thereby receiving the electronic receipt information associated with the first identification code from the electronic receipt server 5. The control unit 61 also displays the received electronic receipt information on the display unit 63.

  Next, a functional configuration of the POS terminal 2 which is a print control device of the present embodiment among the devices constituting the electronic receipt system 1 will be described. The CPU of the POS terminal 2 includes a receipt information generation unit 211 and an output processing unit 212 as functional units, as shown in FIG. 11, by cooperating with a program stored in the ROM or the storage unit 28. Here, FIG. 11 is a block diagram illustrating a functional configuration of the POS terminal 2.

  The receipt information generation unit 211 is a functional unit that mainly performs various transactions and generation of receipt print data (receipt information). Specifically, when the start of a transaction is instructed via a transaction start key or the like of the operation unit 22, the receipt information generation unit 211 executes a process corresponding to the transaction and outputs print data corresponding to the transaction. Generate.

  For example, when the execution of sales registration of a product is instructed as the transaction type, the receipt information generation unit 211 acquires a product code specifying the product via the code scanner 25. Next, the receipt information generation unit 211 reads out product data corresponding to the product code from the product master. In addition, the receipt information generation unit 211 executes a merchandise sales data process of calculating a payment amount based on a unit price included in the read merchandise data. Then, the receipt information generation unit 211 generates receipt information indicating a breakdown of the transaction.

  Further, the receipt information generation unit 211 includes a transaction character string corresponding to the type of transaction being executed in the receipt information based on the output setting information 28a. Specifically, when the “transaction type” set in the output setting information 28a is executed and the condition set in the “print condition” is satisfied, the receipt information generation unit 211 defines the “print condition” in the “print condition”. Include the transaction string in the receipt information.

  The receipt information generation unit 211 receives an input of a first identification code specifying a customer at any time during one transaction. Specifically, the receipt information generation unit 211 When the first identification code is read, it is determined that the input of the first identification code has been received. Further, when receiving the input of the second identification code via the card reader 26, the receipt information generation unit 211 queries the second member master for the first identification code corresponding to the second identification code. When the receipt information generation unit 211 acquires the corresponding first identification code from the second member master, the receipt information generation unit 211 determines that the input of the first identification code has been received.

  When receiving the input of the first identification code, the receipt information generation unit 211 includes a specific character string (hereinafter, referred to as a flag character string) indicating that the first identification code exists in the receipt information. Further, when receiving the input of the first identification code and the second identification code, the receipt information generation unit 211 includes those identification codes in the receipt information.

  12 and 13 are diagrams schematically illustrating an example of receipt information. Here, the receipt information is text data or the like in an unstructured format and is used for printing by the printer 23.

  As shown in FIG. 12 and FIG. 13, the receipt information includes a company code (company name) D1, a store code D2, a transaction date and time D3, a transaction number (receipt number) D4, a cash register number D5, Including elements such as person name D6.

  In addition, the receipt information includes an element having a content corresponding to the transaction type. For example, when the sales registration of a product is performed, as shown in FIG. 12, transaction contents such as the product name (product code) and amount of each registered product, the total amount of each product, the deposit amount paid by the customer, and the like. Is input to the area D7.

  In addition, if the output setting information 28a corresponds to “transaction type” and “print condition”, the receipt information generation unit 211 includes the transaction character string set in the “print condition” as shown in FIG. Generate receipt information. Here, FIG. 13 shows an example of receipt information generated when the association registration is performed. The transaction string D8 includes the character string “association”.

  When the first identification code is input, the receipt information generation unit 211 generates receipt information including a flag character string D9 indicating that the first identification code exists, as shown in FIGS. I do. Although FIGS. 12 and 13 show examples in which the character string “SRID” is used as the flag character string D9, the present invention is not limited to this.

  When the first identification code or the second identification code is input, the receipt information generation unit 211 generates receipt information including the first identification code D10 and the second identification code D11 indicating those identification codes. Specifically, FIG. 12 shows an example in which the first identification code is input, and the value is included in the receipt information as the first identification code D10. FIG. 13 shows an example in which the first identification code and the second identification code are input, and the values are included in the receipt information as the first identification code D10 and the second identification code D11.

  In addition, the receipt information generation unit 211 adds a command character string D12 to the end of the first identification code D10 according to an instruction from an operator or the like. Such a command character string D12 is for exceptionally instructing a method of outputting receipt information.

  For example, when printing of receipt information is instructed, the receipt information generation unit 211 adds a command character string D12 (for example, “* A”) for instructing printing to the end of the first identification code D10. Further, when it is instructed to print the receipt information and transmit it as electronic receipt information to an external device (hereinafter referred to as “transmission”), the receipt information generation unit 211 sends a command character string D12 (for example, “* B”) is added to the end of the first identification code D10.

  In the present embodiment, it is assumed that the command character string D12 is added according to an instruction operation from the operator, but the present invention is not limited to this. For example, the condition for adding the command character string D12 may be associated with the command character string D12 to be added, and may be set in advance as setting information.

  For example, "offline status" may be set as the condition, and a command character string D12 indicating "print" may be added. When this setting is adopted, a paper receipt is output in the case of the offline state, even if the receipt information is to be transmitted to the external device as the electronic receipt information.

  As another condition, "when a flag character string D9 exists" may be set, and a command character string D12 indicating "print" or "send" may be added. Further, it may be set so that the command character string D12 is added in units of transaction types. Further, a command character string D12 may be set as the transaction character string set in the “print condition” of the output setting information 28a.

  In the present embodiment, when the command character string D12 is not added, the electronic receipt information is transmitted. However, the present invention is not limited to this, and the transmission may be explicitly specified by the command character string D12. If neither printing nor transmission is performed, a command character string D12 corresponding to the instruction may be added.

  Returning to FIG. 11, the output processing unit 212 is a functional unit that performs processing related to the output of the receipt information generated by the receipt information generation unit 211. As shown in FIG. 11, the output processing unit 212 includes a state determination unit 2121, a filter processing unit 2122, a print output unit 2123, and an electronic receipt output unit 2124.

  The state determination unit 2121 determines the communication state with the external device by cooperating with the communication I / F 27. Here, the external device is a device to which the electronic receipt information is transmitted, such as the store server 3 or the company server 4. In a case where the electronic receipt information is directly transmitted to the electronic receipt server 5, the communication state with the electronic receipt server 5 may be confirmed.

  The state determination unit 2121 determines, for example, by performing polling or the like to determine whether or not the online state allows communication with an external device. Here, when communication with an external device is impossible due to the occurrence of a network failure or the like, the state determination unit 2121 determines that the state is offline. The timing for confirming the communication state is not particularly limited. For example, it may be performed at predetermined time intervals, or may be performed when transmitting electronic receipt information to an external device.

  The filter processing unit 2122 determines whether a specific character string (specific character string) is included in the receipt information, and determines an output method of the receipt information according to the determination result.

  Specifically, the filter processing unit 2122 determines whether or not the flag character string D9 (for example, “SRID”) is included in the receipt information. Here, the flag character string D9 corresponds to the first character string.

  If the flag character string D9 is not included, the filter processing unit 2122 outputs the receipt information to the print output unit 2123. On the other hand, when the flag character string D9 is included in the receipt information, it indicates that the first identification code has been input. Therefore, the filter processing unit 2122 determines whether or not a predetermined numerical value (for example, “99”) is included in the header part C11 of the first identification code D10.

  If the header part C11 does not include a predetermined numerical value, the first identification code D10 cannot be used as the first identification code of the present system. Therefore, when the header unit C11 does not include a predetermined numerical value, the filter processing unit 2122 outputs the receipt information to the print output unit 2123, thereby excluding the receipt information from the target of digitization (electronic receipt information conversion).

  When the header part C11 includes a predetermined numerical value, the filter processing unit 2122 determines whether the transaction character string D8 is included in the receipt information. Here, the transaction character string D8 corresponds to the second character string.

  More specifically, the filter processing unit 2122 refers to the output setting information 28a and determines whether any of the transaction character strings D8 set in the “print condition” is included in the receipt information. When the transaction character string D8 is included in the receipt information, the filter processing unit 2122 outputs the receipt information according to the output method set in association with the transaction character string D8. Here, when printing is set as the output method, the filter processing unit 2122 outputs the receipt information to the print output unit 2123. When transmission is instructed as the output method, the filter processing unit 2122 outputs the receipt information to the electronic receipt output unit 2124.

  When the transaction character string D8 is not included in the receipt information, the filter processing unit 2122 determines whether the command character string D12 is added to the end of the first identification code D10. Here, the command character string D12 corresponds to the third character string and the fourth character string.

  When the command character string D12 is not added to the end of the first identification code D10, the filter processing unit 2122 outputs the receipt information to the electronic receipt output unit 2124 as a default setting.

  On the other hand, when the command character string D12 is added, the filter processing unit 2122 outputs the receipt information according to the instruction content of the command character string D12. Here, when the command character string D12 instructs printing, the filter processing unit 2122 outputs the receipt information to the print output unit 2123. When the command character string D12 indicates both printing and transmission, the filter processing unit 2122 outputs the receipt information to both the print output unit 2123 and the electronic receipt output unit 2124.

  The print output unit 2123 is, for example, a printer driver or the like. When receipt information is input from the filter processing unit 2122, the print output unit 2123 controls the printer 23 to print the receipt information on a sheet.

  The electronic receipt output unit 2124 is, for example, a network driver or the like. When receipt information is input from the filter processing unit 2122, the electronic receipt output unit 2124 converts the receipt information into a predetermined data format according to a predetermined conversion rule. Then, the electronic receipt output unit 2124 transmits (outputs) the receipt information obtained by converting the data format, that is, the electronic receipt information to the company server 4 via the communication I / F 27. The electronic receipt information may be transmitted to the enterprise server 4 via the store server 3 or the like, or may be directly transmitted to the enterprise server 4. Further, a configuration in which the data is directly transmitted to the electronic receipt server 5 may be adopted.

  Here, the electronic receipt information is constituted by structured data (structured document) such as XML or CSV. The conversion from the receipt information to the electronic receipt information is performed based on a predetermined conversion rule. Specifically, the conversion rule defines a predetermined element constituting the receipt information and attribute information (such as a tag) indicating the attribute of the element. The electronic receipt output unit 2124 generates electronic receipt information in a structured format by structuring each element of the receipt information using the corresponding attribute information. By using such structured electronic receipt information, elements included in the electronic receipt information can be used efficiently, and various advantages can be obtained in data management.

  In the present embodiment, the state determination unit 2121 and the electronic receipt output unit 2124 are provided separately, but the electronic receipt output unit 2124 may have the function of the state determination unit 2121.

  Hereinafter, the operation of the POS terminal 2 will be described with reference to FIGS. FIG. 14 is a flowchart illustrating an example of the receipt generation process performed by the POS terminal 2.

  First, when an operator specifies a transaction type to be executed by the operator, the receipt information generation unit 211 of the POS terminal 2 starts processing according to the transaction type (step S11). For example, when “sales registration” is instructed as the transaction type, the receipt information generation unit 211 executes a transaction process for registering sales of a product. Also, when "link registration" is instructed as the transaction type, a transaction process for performing link registration is executed.

  Subsequently, the receipt information generation unit 211 determines whether the first identification code has been input (Step S12). If the first identification code has not been input (Step S12; No), the receipt information generation unit 211 determines whether the input of the first identification code has been received (Step S13). Here, when the input of the first identification code is received (Step S13; Yes), the receipt information generation unit 211 temporarily stores the first identification code in a RAM or the like (Step S14), and proceeds to Step S17. Also, when the first identification code is not input (Step S13; No), the process proceeds to Step S17.

  On the other hand, when the first identification code has been input (Step S12; Yes), the receipt information generation unit 211 determines whether an output method of the receipt information has been instructed (Step S15). Here, the output method may be instructed by an operation of the operator, or may be instructed by preset setting information.

  When the output method is instructed (Step S15; Yes), the receipt information generation unit 211 temporarily stores the instructed output method in a RAM or the like (Step S16), and proceeds to Step S17. Also, when the output method is not instructed (Step S15; No), the process proceeds to Step S17.

  Subsequently, the receipt information generation unit 211 determines whether the second identification code has been input (step S17). Here, when the second identification code has been input (step S17; Yes), the process proceeds to step S20.

  If the second identification code has not been input (step S17; No), the receipt information generation unit 211 determines whether the input of the second identification code has been received (step S18). Here, when the input of the second identification code is received (Step S18; Yes), the receipt information generation unit 211 temporarily stores the second identification code in a RAM or the like (Step S19), and proceeds to Step S20. Also, when the second identification code is not input (Step S18; No), the process proceeds to Step S20.

  When the first identification code corresponding to the second identification code is registered in the second member master, the receipt information generation unit 211 acquires the first identification code from the second member master. Then, in step S13, it is determined that the input of the first identification code has been received.

  Subsequently, the receipt information generation unit 211 determines whether the end of the transaction has been instructed by operating the closing key or the like (step S20). When there is no instruction to end the transaction (Step S20; No), the receipt information generation unit 211 returns to Step S12, and waits for the input of the first identification code or the second identification code and the instruction input of the output method.

  In step S20, when an instruction to end the transaction is received (step S20; Yes), the receipt information generation unit 211 generates receipt information according to the content of the transaction (step S21), and ends the process.

  Here, the receipt information generated in step S21 includes a specific character string according to the processing results in steps S11 to S19. Specifically, when the transaction type of the transaction executed in step S11 is set in the output setting information 28a, the transaction character string is included in the receipt information. If the input of the first identification code is received in step S13, the above-described flag character string D9 and the first identification code D10 are included in the receipt information. When the input of the second identification code is received in step S18, the second identification code D11 is included in the receipt information. When the instruction input of the output method is received in step S15, the command character string D12 corresponding to the output method is added to the end of the first identification code D10.

  FIG. 15 is a flowchart illustrating an example of a receipt output process executed by the POS terminal 2. This processing is executed following the above-described receipt generation processing. The state determination unit 2121 determines the communication state in the background of the processing.

  The filter processing unit 2122 analyzes the receipt information generated in the receipt generation processing and determines whether or not the receipt information includes a specific character string. First, the filter processing unit 2122 determines whether or not the flag character string D9 is included in the receipt information (Step S31). If the receipt information does not include the flag character string D9 (Step S31; No), the filter processing unit 2122 outputs the receipt information to the print output unit 2123, thereby causing the paper to be printed (Step S37).

  If the receipt information includes the flag character string D9 (Step S31; Yes), the filter processing unit 2122 determines whether or not a predetermined numerical value is included in the header C11 of the first identification code D10 (Step S32). . If the header section C11 does not include a predetermined numerical value (Step S32; No), the filter processing section 2122 outputs the receipt information to the print output section 2123 to print the receipt (Step S37).

  When the header part C11 includes a predetermined numerical value (Step S32; Yes), the filter processing unit 2122 determines whether or not the command character string D12 is added to the end of the first identification code D10 (Step S33). ). When the command character string D12 is added (Step S33; Yes), the filter processing unit 2122 determines the output method specified by the command character string D12 (Step S35).

  When the command character string D12 is not added (Step S33; No), the filter processing unit 2122 determines whether the transaction character string D8 set in the output setting information 28a is included in the receipt information (Step S33). Step S34). When the transaction character string D8 is included (Step S34; Yes), the filter processing unit 2122 determines a processing method corresponding to the transaction character string D8 by referring to the output setting information 28a (Step S35). If the transaction character string D8 is not included (Step S34; No), the filter processing unit 2122 proceeds to Step S38.

  As a result of the determination in step S35, when the output method instructs printing (step S36; No), the filter processing unit 2122 outputs the receipt information to the print output unit 2123 to print the receipt (step S37). .

  On the other hand, as a result of the determination in step S35, when the output method instructs transmission of the electronic receipt information (step S36; Yes), the filter processing unit 2122 proceeds to step S38. In step S38, the filter processing unit 2122 outputs the receipt information to the electronic receipt output unit 2124 to transmit the receipt information to an external device as electronic receipt information (step S38). If the output method instructs both printing and transmission, the filter processing unit 2122 executes both processes of step S37 and step S38.

  As described above, the POS terminal 2 according to the present embodiment generates receipt information including a specific character string instructing an output method, based on an instruction from an operator or preset setting information. Then, the POS terminal 2 determines an output method of the receipt information according to a specific character string included in the receipt information. As described above, in the POS terminal 2, the output method of the receipt information can be arbitrarily specified by the specific character string included in the receipt information, so that the output of the receipt information can be flexibly performed.

  The embodiments of the present invention have been described above. However, the above embodiments have been presented by way of examples, and are not intended to limit the scope of the invention. The above embodiment can be implemented in other various forms, and various omissions, replacements, changes, additions, combinations, and the like can be made without departing from the spirit of the invention. In addition, the above-described embodiment and its modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and its equivalents.

  For example, in the above embodiment, the output method specified by the command character string is preferentially adopted over the output method specified by another specific character string. However, the present invention is not limited to this. For example, the output method specified by the transaction character string may be given the highest priority. In addition, by setting priorities between specific character strings in advance, when a plurality of specific character strings are included in the receipt information, an output method to be adopted may be determined based on the priority.

  Further, in the above embodiment, the example in which the print control device of the present invention is applied to the POS terminal 2 has been described, but the application target is not limited to this.

  Further, the program executed by each device of the above-described embodiment is provided by being incorporated in a storage medium (ROM or storage unit) provided in each device in advance, but is not limited thereto. For example, a file in an installable format or an executable format is recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, and a DVD (Digital Versatile Disk) and provided. Is also good. Further, the storage medium is not limited to a medium independent of a computer or an embedded system. For example, a storage medium in which a program transmitted via a LAN, the Internet, or the like is downloaded and stored or temporarily stored is also included.

  Further, a configuration may be adopted in which the program executed by each device of the above embodiment is stored on a computer connected to a network such as the Internet, and is provided or distributed via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 Electronic receipt system 2 POS terminal 3 Store server 4 Corporate server 5 Electronic receipt server 6 Portable terminal 211 Receipt information generation part 212 Output processing part 2121 State judgment part 2122 Filter processing part 2123 Print output part 2124 Electronic receipt output part

JP 2011-90375 A

An embodiment of the present invention relates to an electronic receipt issuing method, an information processing device, and a program.

An object of the present invention is to provide an electronic receipt issuing method, an information processing apparatus, and a program that can flexibly output a receipt.

The electronic receipt issuing method according to the embodiment is an electronic receipt issuing method executed by an information processing apparatus , and includes a step of determining whether or not receipt information indicating the details of a transaction generated by a POS terminal includes identification information for identifying a customer. A first determining step of determining whether or not the specific information is included, and an output step of outputting the receipt information to an electronic receipt server on condition that it is determined that the specific information is included .

Claims (4)

An electronic receipt issuing method executed by a POS terminal,
First determining means for determining whether or not receipt information indicating the details of a transaction includes specific information for specifying a customer;
When the second determination means determines that the specific information is included in the first determination step, the receipt information includes a specific character string indicating a specific transaction or an output method instructed during the transaction. A second determination step of determining whether or not
When the electronic receipt output unit determines that the specific information is included in the first determination step and determines that the specific character string is not included in the second determination step, the electronic receipt output unit outputs the receipt information. An electronic receipt is output to an electronic receipt server, and if it is determined in the second determination step that the specific character string is included, the receipt information is output by an output method associated with the specific character string. An output step to
Electronic receipt issuing method including.   The first determining unit may include, in the first determining step, when the receipt information includes a first character string indicating that the specific information has been input, the receipt information includes the specific information. The electronic receipt issuing method according to claim 1, wherein it is determined that the electronic receipt is issued. First determining means for determining whether or not the receipt information indicating the details of the transaction includes specific information for specifying the customer;
When the first determination unit determines that the specific information is included, determines whether the receipt information includes a specific character string indicating a specific transaction or an output method instructed during the transaction. Second determining means for determining;
When the first determination unit determines that the specific information is included, and when the second determination unit determines that the specific character string is not included, the receipt information is sent to an external device as an electronic receipt. An electronic receipt output unit that outputs the receipt information in an output method associated with the specific character string, when the second characterizing unit determines that the specific character string is included,
POS terminal comprising: POS terminal computer,
First determining means for determining whether or not the receipt information indicating the details of the transaction includes specific information for specifying the customer;
When the first determination unit determines that the specific information is included, determines whether the receipt information includes a specific character string indicating a specific transaction or an output method instructed during the transaction. Second determining means for determining;
When the first determination unit determines that the specific information is included, and when the second determination unit determines that the specific character string is not included, the receipt information is sent to an external device as an electronic receipt. An electronic receipt output unit that outputs the receipt information in an output method associated with the specific character string, when the second characterizing unit determines that the specific character string is included,
Program to make it work.

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