JP2020024727A - Application processing apparatus and program - Google Patents

Abstract

To provide an application processing apparatus and a program that can set the details of processing.SOLUTION: An application processing apparatus controls, with a processor, to display, on the same screen, an application image obtained by reading an application consisting of at least one page and a symbol image representing the types of entry columns in the application, and when the symbol image is selected for the entry columns, sets the type of the entry columns to a type corresponding to the symbol image. Additionally, when the type is set to the entry columns, the application processing apparatus controls to display the entry columns and symbol image in the same display form.SELECTED DRAWING: Figure 5

Description

  The present invention relates to an application processing device and a program.

  Patent Document 1 discloses a form reading apparatus provided with a color scanner that collects one or more color component images of three primary color component images, wherein first means for extracting a partial image of a predetermined area from the collected form image and A second means for generating a binary image composed of red pixels from the partial image, and a third means for removing a pre-printed image from the binary image composed of the red pixels and extracting an imprint portion; A fourth means for changing the display color of the extracted stamped portion on the screen and displaying the binary image on the screen, determining whether or not a red stamp is stamped in a predetermined area of the form and determining whether or not the stamp is leaked; And a color form reading device for displaying an image of the image and a peripheral portion thereof for confirmation and correction.

  Patent Document 2 discloses a form output device that outputs a form having a plurality of entries using a digital watermarking technique, based on a form image of the form and watermark information including entry area information of the form. A form output device including a watermarked form image synthesizing unit that generates a watermarked form image by synthesizing a watermarked form image formed thereon, and an output unit that outputs the watermarked form image as a watermarked form I do.

JP-A-2000-251072 JP 2005-328361 A

  SUMMARY OF THE INVENTION An object of the present invention is to provide an application processing device and a program capable of setting processing contents.

  The present invention according to claim 1 includes a processor, wherein the processor reads an application image obtained by reading an application including at least one page and a representation image representing a type of an entry column of the application on the same screen. The application form processing device is controlled to display, and when the symbolic image is selected for the entry column, the type of the entry column is set to a type corresponding to the symbolic image. .

  The present invention according to claim 2 is characterized in that, when a type is set for the entry column, the processor controls the entry column and the representational image to be displayed in the same display form. An application processing device according to claim 1. An application processing device according to claim 1.

  The invention according to claim 3 is a step of controlling to display an application image obtained by reading an application including at least one page and a symbolic image representing a type of an entry column of the application on the same screen; Setting the type of the entry field to a type corresponding to the representation image when the representation image is selected for the entry field. is there.

  According to the first or third aspect of the present invention, the processing content can be set.

  According to the second aspect of the present invention, in addition to the effects of the first aspect of the present invention, it is possible to display the entry field and the symbolic image in the same display form.

1 is a layout view of a government office including an application processing system according to an embodiment of the present invention. It is a block diagram of the personal computer used for the application processing system concerning the embodiment of this invention. 5 is a flowchart for setting an application form in the embodiment of the present invention. It is a screen figure for setting an item classification in an embodiment of the present invention. FIG. 7 is a screen view for setting a conformance requirement level in the embodiment of the present invention. 5 is a flowchart for processing an application form according to the embodiment of the present invention. It is a flowchart for judging a conformity requirement level in an embodiment of the present invention. 6 is a table for explaining conformance requirement levels when the type of an entry field is signature / imprint in the embodiment of the present invention. 5 is a chart for explaining a conformance requirement level when a type of an entry column is a character string in the embodiment of the present invention. 9 is a chart showing a first embodiment for explaining a conformance requirement level when a type of an entry column is an option. 9 is a chart showing a second embodiment for explaining a conformance requirement level when the type of an entry column is an option. 5 is a flowchart for confirming an attached document in the embodiment of the present invention. FIG. 4 is a conceptual diagram in a case where an application includes an attached document in the embodiment of the present invention. FIG. 4 is a conceptual diagram in a case where a dropout color part is included in an attached document in the embodiment of the present invention. FIG. 5 is a plan view of an application requiring an attached document in the embodiment of the present invention. It is a flowchart for displaying the processing stage of the application form in the implementation system of this invention. It is a screen figure of the person in charge of the front end in the embodiment of the present invention. It is a screen figure of the person in charge of the back end in the embodiment of the present invention.

Next, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a layout view of, for example, a government office provided with an application processing system according to an embodiment of the present invention.

The processing of an application form at the government office consists of a process such as acceptance → examination → issuance (notification) → execution. In the arrangement diagram shown in FIG. 1, the reception is defined as a front end 10, and the part after the examination is defined as a back end 12. At each desk 14 of the front end 10 and the back end 12, a personal computer 16 is arranged. In addition, an image reading device 18 including a scanner or the like is arranged beside the personal computer 16 of the front end 10. The image reading device 18 is connected to the personal computer 16 of the front end 10. Each personal computer 16 is connected to a server 22 via a local network 20.
In addition, each process such as the determination process of the application requirement level and the storage of the determination result, which will be described later, can be performed by any of the personal computer 16 of the front end 10, the personal computer 16 of the back end 12, and the server 22. The processing may be performed by the server 22 (or a server on the cloud), and only the processing result may be displayed on the personal computer 16 of the front end 10.

  When the front end 10 receives the application form from the applicant, the image of the application form is first read by the image reading device 18 and processed by the personal computer 16. In the personal computer 16 of the front end 10, bibliographic items are processed, and if it is confirmed that there is no problem, the applicant leaves the window. The computer 16 of the back end 12 or the person in charge of the back end further confirms the application form.

  2, the personal computer 16 has a CPU 24, a ROM 26, and a RAM 28 connected via an interface 30. The CPU 24 is a control unit that executes processing according to a program. The ROM 26 is a storage unit that stores programs used by the CPU 24, operation parameters, and the like. The RAM 28 is a storage unit for temporarily storing data.

  In the personal computer 16, a keyboard 32, a pointing device 34 such as a mouse, a display 36 as a display device, a hard disk (HDD) 38, a drive 40, a connection port 42, and a communication unit 44 are connected via the interface 30. . The keyboard 32 and the pointing device 34 are input devices for an operator (here, a staff member checking an application) to input data and the like. The drive 40 is connected to a removable recording medium such as an optical disk. The connection port 42 is connected to the image reading device 18 and the printer described above. The communication unit 44 performs a data communication process with the outside.

  FIG. 3 is a flowchart for setting an application form.

  First, in step S10, an operator to set a form logs in. Login is performed, for example, by inputting an ID and a password. In the next step S12, the application form specified by the operator is called from, for example, the storage unit of the personal computer 16 or the server 22 and displayed on the screen of the display 36.

  FIG. 4 shows a screen of the display 36 including the application form 46 called in step S12.

  The application form 46 has, for example, a name field 48, a seal field 50, an occupation field 52, a date of birth field 54, an address field 56, and the like as confirmation areas. The name column 48 is a column in which the name of the applicant is described. The seal field 50 is a field where the seal of the applicant is stamped. The occupation column 50 is a column for selecting the occupation of the applicant. The date of birth column is a column that describes the date of birth of the applicant. The address column 56 is a column for describing the address of the applicant.

  In addition, on the screen of the display 36, a group of type setting buttons 58 is displayed. The type setting button group 58 includes, for example, a character string setting button 60, a seal setting button 62, a selection setting button 64, a numerical value (year / month / day) setting button 66, a numerical value (ID) setting button 68, and a numerical value (telephone number) setting. It has a button 70 and the like.

  Further, the screen of the display 36 has an expected processing time display section 72 for displaying the expected processing time. The expected processing time display section 72 displays the processing time of the main form and the processing time of the entire application form.

  In step S13, entry columns are selected, and in the next step S14, the type of each column is set. For example, the name column 48 is set as a character string by clicking the character string setting button 60. The seal box 50 is set as a seal by clicking the seal setting button 62. The occupation field 52 is set as a selection by clicking the selection setting button 64. The date of birth list 54 is set as a date by clicking a numerical value (date) setting button 66. The address column 56 is set as a character string by clicking the character string setting button 60.

  In the next step S16, a conformance requirement level is set. Here, the conformance requirement level is a degree at which the requirements described in each column are satisfied. When the conformance requirement level is high, the possibility that the description requirement is satisfied is high. However, since it is required to accurately verify that the description requirement is satisfied, for example, the processing time by a computer becomes long. On the other hand, if the conformance requirement level is low, the likelihood of meeting the description requirements is low, but it is not necessary to verify that the description requirements are met with so high accuracy. Become.

For example, as shown in FIG. 5, when the seal box 50 is clicked, a pop-up menu 73 for setting a conformance requirement level is opened. here,
L1 (level 1): described L2 (level 2): imprinted L3 (level 3): imprinted (reddish)
L4 (level 4): selected from visual confirmation. If the level 1 is described or not, the processing time is short. At level 2, it is determined whether the seal is pressed. At level 3, it can be determined whether the seal is pressed with higher accuracy, but the processing time becomes longer because color processing is included. The conformance requirement level may include visual confirmation, as shown in Level 4. In other words, verification of the conformance requirement level is not limited to mechanical processing by a computer, but may be manual processing such as visual confirmation. In the verification of the seal imprint, the visual confirmation by hand is more accurate than the mechanical processing, but the processing time is required. In the case where the processing by the person in charge is set manually, not only the person in charge himself / herself visually confirms, but also the transfer of the processing so that another person in charge takes over and confirms it.
The conformance requirement level will be further described later.

  In the next step S18, an expected processing time is calculated. The expected processing time can be determined from the area setting (number of pixels) of the processing image from the area coordinate values of each column specified on the form image, and from the type setting and the conformance requirement level setting.

  In the next step S20, the estimated processing time calculated in step S18 is displayed on the display 36. As shown in FIGS. 4 and 5, the expected processing time display unit 70 is, for example, at the upper left of the display 36 and displays the processing time of the entire application form and the processing time of the book page.

  Then, in the next step S22, it is determined whether or not the processing has been completed for all the entry columns. If it is determined that the processing has not been completed, the process returns to step S14, and all the processing has been completed. If it is determined, the process ends.

FIG. 6 is a flowchart for processing an application form.
First, in step S24, an operator who should process a form logs in. The operator is, for example, a receptionist. The login is performed by, for example, inputting an ID and a password.

  In the next step S26, the application form image read by the image reading device is fetched. In the next step S28, the type of application is determined. The type of the application form may be manually input by an operator, or may be determined by performing character recognition on a predetermined area of the application form using an OCR (Optical Character Reader) or the like.

  In the next step S30, a form corresponding to the application determined in step S28 is called from, for example, a server. In the next step S32, a conformance requirement level is determined. In the next step S34, the determination result of the conformance requirement level is stored in the storage unit, and in the next step S36, the result of the conformance requirement level performed in step S32 is displayed on the display.

  To determine the conformance requirement level, as shown in FIG. 7, first, in step S322, correction processing such as noise removal and positional distortion is performed on the read application form image. In the next step S324, the entry column frame of the application image is identified. In the next step S326, the entry image in the entry box column frame is extracted, and in the next step S328, the entry column image of the application form image is compared with the stored form, for example, according to the conformance requirement level. Execute the process. For example, if the above-described seal box 50 is set to level 1, if there is any image in the frame of the seal box 50 of the application image, it is determined that level 1 has been cleared. Also, when the level is set to level 2, the read image is compared with, for example, a template, and if it is determined that the image is an imprint, it is determined that level 2 has been cleared. If it is set to level 3, the vermilion image is read, and the vermilion image is compared with the template. If the level is set to level 4, no processing is performed.

  FIG. 8 is a chart for explaining the conformance requirement level when the type of the entry column is signature / imprint.

  Level 1 is whether or not there is any additional writing in the entry field. If the text box contains characters, symbols, etc., the test is accepted. This is a check to see if there is any omission.

  Level 2 is whether or not there is additional writing of a closed area. Level 3 is whether or not a closed area is additionally recorded in the image from which the color-collecting unit (for example, vermilion) is extracted. Level 4 is set so as not to be processed in the step of the conformance requirement level processing, and to determine the next process. This is the case, for example, when it is necessary to visually confirm the actual seal.

  FIG. 9 is a chart for explaining the conformance requirement level when the type of the entry column is a character string.

  Level 1 is whether or not there is any description in the entry column, as in the case where the type of the entry column is signature / imprint. If the text box contains characters, symbols, etc., the test is accepted. This is a check to see if there is any omission.

  Level 2 is whether or not handwriting is performed (handwriting check). It is determined that the self-written handwriting has been performed when recognition by the type OCR fails. In the type OCR, it is applied that the type can be recognized, but the recognition fails when the self-writing is self-written. When the level is set to level 2, the processing time is longer than that for level 1, but it is possible to confirm that a handwritten signature is applied. Level 3 is set so that it is not processed in the step of the conformance requirement level processing and the next process judgment is required.

FIG. 10 is a chart for explaining the conformance requirement level when the type of the entry column is the option, and shows the first embodiment. For example, as shown in the table below in FIG.
1 Yes 2 No (Reason)
3 Other (reason)
In this case, if the entry column contains characters, symbols, etc., as in the case described above, the level 1 is judged to be acceptable. This is a check to see if there is any omission.

  Level 2 is whether or not there is a predetermined number of selection items, or whether there is a predetermined number of entries in the free list. The predetermined number can be set in a range such as an upper limit and a lower limit. In the case of FIG. 10, since there is a contradiction when there are two selections, it is preferable to set the number of selection items to one. Level 3 is set so that it is not processed in the step of the conformance requirement level processing and the next process judgment is required.

  FIG. 11 is a chart for explaining the conformance requirement level when the type of the entry column is the option, and shows the second embodiment. First, as shown in Tables 1 and 2, selection items are classified and set as, for example, (a) an option without a free entry column and (b) an option with a free entry column. As shown in Chart 3, the attributes of the answer requirements are set as follows: a. Answer required, b. Answer required (multiple answers allowed), c. Optional answer (choice), d. Optional answer (multiple answers allowed). Set upper and lower limits on the number of selections for attributes. In the example shown here, there are four answer requirements, but the required number is registered in advance.

An actual example is shown in Table 4. In the answer column (A), since the number of selections is 0, it does not match when the answer requirement is set to a or a, and matches when it is set to d. In the answer column (B), the number of selections is 1, so that the answer is applicable regardless of whether the answer requirement is set to a, a, or d. In the answer column (C), since the number of selections is one, it is applicable even if the answer requirement is set to any of a, a, and d. Similarly, since the number of selections is 1 in the answer column (D), it is suitable even if the answer requirement is set to any one of A, A, and D. In the answer column (E), the number of selections is two, so if the answer requirement is set to a, it does not match, and if it is set to a or e, it matches. In the answer column (F), the number of selections is three, so if the answer requirement is set to a or a, it does not match, and if it is set to d, it matches.
If the step of this check is, for example, the office of the government office and the applicant is in the vicinity, the applicant can be requested to confirm / correct at the place where the part that does not satisfy the answer requirement is detected.

Next, confirmation of the attached document will be described.
FIG. 12 is a flowchart for confirming the attached document.
First, in step S38, it is determined whether or not the document read by the scanner has characteristics as a form.

  That is, as shown in FIG. 13, the application form 46 may include not only the form 74 but also the attached document 76. For example, a form has a feature such as “form 2” indicating that the form is a form such as a character indicating a form or a bar code.

  Therefore, when the document is read by the scanner, if a predetermined character or image is included at a predetermined position, the process proceeds to step S40, and the document is determined to be a form. If not, the process proceeds to step S42, and the document is an attached document. Judge.

  Further, as shown in FIG. 14, the attached document (for example, resident's card or the like) 76 may include a dropout color section 78. The drop-out color section 78 refers to a portion that is printed with a specific density (red, green, blue) of a document with reduced density, and is erased when reading in the black and white mode. The drop-out color section 78 is read in a color mode, and the image of the drop-out color section 78 is recognized as a character. Check that a specific character string or symbol such as "" exists.

The conformance requirement level of the attached document can be set as follows.
Level 1: Attached document (only the method shown in FIG. 13 is performed).
Level 2: Check the characteristics of the type of attached document (the method shown in FIG. 14 is also performed).

  As shown in FIG. 15, the form 74 has a column indicating that an attached document is required. In the example of FIG. 15, since "Employees' pension insurance" is selected in the column of the type of participation pension, etc., a copy of the employee's pension insurance card is required as an attached document, and "Yokohama City" Since "Outside" is selected, an income certificate is required as an attached document. Therefore, a necessary attached document is determined from the read image, and the forgetting of the attached document is detected. In addition, as the conformance requirement level 3 of the attached document, whether or not a necessary attached document is actually attached may be included.

Next, transmission to the next step will be described.
As described with reference to FIG. 1, the application confirmation / approval operation is often performed as a workflow including a plurality of stages. The definition of a workflow, for example, in a YYY permission job, who checks what and at what stage and to what extent is made in advance for each job.

From the perspective of a person in charge of a part of the application processing workflow, the processing status of the application can be as follows.
(A) Confirmation processing of all steps (processing stages) on the workflow is completed. (B) Confirmation processing at the current step (processing stage) on the workflow is completed. (C) Current step (processing stage) on the workflow. Confirmation processing is not completed in

  FIG. 16 is a flowchart for processing by the server 22 described above and displaying the processing stage on the display 36 of the personal computer 16 of the person in charge.

  First, in step S44, login information is acquired, and the personal computer 16 of the person in charge displaying the processing stage is specified. In the next step S46, it is determined whether the item is to be processed by the person in charge. If it is determined in step S46 that the person in charge is the item to be processed, the process proceeds to step S48, and it is determined whether the processing of the item is completed. If it is determined in step S48 that the processing of the item has not been completed, the process proceeds to step S50, and X is displayed (the field may be left blank). In step S48, when it is determined that the processing of the item has been completed, the process proceeds to step S52, and レ is displayed.

  On the other hand, if it is determined in step S46 that the item is not to be processed by the person in charge (an item to be processed by another person in charge), the process proceeds to step S54, and the process of the other person in charge has been completed. Determine whether or not. If it is determined in step S54 that the processing of the other person in charge has been completed, the process proceeds to step S52, and a mark is displayed. If it is determined in step S54 that the processing of the other person in charge has not been completed, the process proceeds to step S56, and △ is displayed.

  When the process in step S52 is completed, the process proceeds to the next step S58, and it is determined whether the process has been completed for all items. If it is determined in step S58 that the processing has not been completed for all items, the process returns to step S46, and if it is determined that processing has been completed for all items, the processing ends.

  FIG. 17 is a front-end contact person in charge of YYY approval work, and FIG. 18 is another person in charge of a back-end work in YYY work, for example, a person who intensively performs actual seal verification (even though the actual seal verification is performed by the system). An example of the screen of the person in charge is shown below. FIGS. 17A and 18A are management screens displayed in a tree view, and FIGS. 17B and 18B are management screens displayed in a table view. Are the same. The tree view and the table view can be switched. Each screen shows the application processing status of residents A, B, and C.

  For the inhabitant A, レ is displayed for all items, indicating that all the processes have been completed. Regarding the resident B, not all the processing has been completed, but it is understood that the processing by the person in charge of the window has been completed. Therefore, it can be determined that the applicant of the resident B may be returned from the counter. As for the inhabitant C, since the processing by the person in charge of the window has not been completed, it is possible to determine whether or not it is necessary to take measures such as requiring the applicant of the inhabitant C to wait until the processing is completed.

  In the description of the above embodiment, the application processing of the government office has been described. However, the present invention is not limited to this and can be applied to the application processing of a hospital or a bank.

10: front end 12: back end 16: computer 18: image reading device 22: server 36: display 46: application form 48: name column 50: seal column 52: occupation column 52
54: Date of birth column 56: Address column 58: Type setting button 72: Expected processing time display section 74: Form 76: Attached document

Claims (3)

Equipped with a processor,
The processor comprises:
Controlling to display on the same screen an application image obtained by reading an application including at least one page, and a representation image representing a type of an entry column of the application;
An application processing device, wherein when the symbolic image is selected for the entry column, the type of the entry column is set to a type corresponding to the symbolic image. The processor comprises:
2. The application processing device according to claim 1, wherein when a type is set for the entry column, control is performed so that the entry column and the symbolic image are displayed in the same display form. 3. Controlling to display an application form image obtained by reading an application form consisting of at least one page and a symbolic image representing the type of an entry field of the application form on the same screen;
For the entry column, when the representation image is selected, setting the type of the entry column to the type corresponding to the representation image,
A program for being executed by a computer, comprising:

Images