JP2019204406A - Facility use management device and program - Google Patents

Abstract

To make purchase possible when members do not use a facility and thereby eliminate a waste of a purchase price of a facility use membership right or a membership fee for members.SOLUTION: A facility use management device 1 includes: a storage unit 16 for storing information on members who can use a facility for a predetermined number of days a year; a use situation management unit 12 for managing the use situation of the facility on the basis of information from the storage unit 16; and a purchase request information transmission/reception unit 13 for transmitting inquiry information on a purchase request to the members' member terminals when the facility is not used and receiving response information on the purchase request from the member terminals.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a facility use management apparatus and a program for managing the use status of facilities such as accommodation facilities.

  2. Description of the Related Art Conventionally, as a facility use management apparatus that manages a facility usage status, for example, there is a vacant seat management apparatus disclosed in Patent Document 1. The vacant seat management device is a device that manages vacant seat information of facilities provided to users, distribution means for delivering vacant seat information of facilities to a display device referred to by the user, and facilities by a first user The first user is included in the notification means installed in the facility that the second user is using and the detection means for detecting the use waiting of the user and the facility is full and the standby is detected Notify information about the waiter.

  In this vacant seat management apparatus, when the facilities and equipment provided to the user are congested, the user is encouraged to use the facilities and equipment promptly to effectively eliminate the congestion.

Japanese Patent No. 6188182

  By the way, in the facility use management apparatus that manages the use status of the facility, there is a system that sells the facility use membership that can use the facility and can become a member by purchasing the facility use membership. There is also a system that allows membership to be paid by paying a membership fee to make the facility available.

  In such a system, if the member does not use the facility at all, or if it does not reach the usable days even if it is used, there is a problem that the purchase cost and membership fee of the facility use membership are wasted for the member. .

  The present invention has been made to solve the above-mentioned problems, and when the member does not use the facility, or when the number of usable days has not been reached, the member does not waste the purchase cost of the facility use membership and the membership fee. An object of the present invention is to provide a facility use management apparatus and program.

  In order to achieve such an object, the invention according to claim 1 is directed to a storage unit that stores information on members who can use the facility for a predetermined number of days in a year, and a use status of the facility based on information from the storage unit. A purchase status information for receiving purchase request response information from the member terminal while transmitting the inquiry information of purchase request to the member terminal of the member when the facility is not used. And a transmission / reception unit.

  The invention according to claim 2 is a storage unit that stores information on members who can use the facility for a predetermined number of days a year, and manages the use status of the facility based on the information from the storage unit. A usage status management unit that sets a purchase price based on the number of days used, and transmits inquiry information for purchase requests corresponding to the number of unused days of the facility to the member terminal of the member, while the member terminal answers the purchase request A purchase request information transmission / reception unit for receiving information.

  The invention according to claim 3 further includes a receiving unit that receives an application for becoming a member in addition to the configuration according to claim 1 or 2, and is configured to store the receiving unit as a member from the receiving unit. It is characterized by that.

  According to a fourth aspect of the present invention, in addition to the configuration according to any one of the first to third aspects, the usage status management unit manages a usage status of a member installed in the facility and using the facility. It is configured to be accessible to the facility management server.

  According to a fifth aspect of the present invention, in addition to the configuration according to any one of the first to fourth aspects, when the purchase request information transmitting / receiving unit receives the purchase request response information from the member terminal, It is further characterized by further comprising a buying and selling processing unit for issuing a selling order to the market.

  The invention according to claim 6 is a program that causes a computer to function as the facility use management device according to any one of claims 1 to 5.

  According to the first aspect of the present invention, the purchase request information transmission / reception unit transmits the inquiry information of the purchase request to the member terminal of the member when the facility is not used, while the response information of the purchase request is transmitted from the member terminal. By receiving, when the member does not use the accommodation facility, it is possible to purchase the facility use membership right of the facility and the waste of the membership fee for the member by enabling the purchase.

  According to the invention described in claim 2, since the inquiry information of the purchase request for the unused days of the facility is transmitted to the member terminal of the member, the response information of the purchase request is received from the member terminal. When the member has not reached the number of days that the facility can be used, the purchase of the unused days can be purchased, so that it is possible to further eliminate the waste of the facility use membership and the membership fee.

  According to the third aspect of the present invention, a reception unit for receiving an application for becoming a member is further provided, and the reception process for becoming a member is configured by storing the reception unit as a member in the storage unit. Can be simplified.

  According to the invention described in claim 4, the usage status management unit uses the facility by being configured to be accessible to a facility management server that is installed in the facility and manages the usage status of a member who uses the facility. It is possible to grasp the usage status of members in real time.

  According to the invention described in claim 5, when the purchase request information transmitting / receiving unit receives the reply information of purchase request from the member terminal, the purchase request information transmitting / receiving unit further includes a sales processing unit that issues a sell order to the market for the use of the facility. By making the facility available to general consumers, the facility can be used effectively.

  According to the invention described in claim 6, the facility use management apparatus according to the present invention can be realized as software, and the present invention can be realized on various hardware.

It is a conceptual diagram which shows the communication network structure which concerns on one Embodiment of this invention. It is a block diagram which shows notionally the functional structure of the facility utilization management apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows the process sequence of the facility utilization management apparatus which concerns on one Embodiment of this invention. It is explanatory drawing which shows an example of the screen which displays the information of the member who purchased the facility use membership in one Embodiment. It is explanatory drawing which shows an example of the list of purchase applicants in one Embodiment.

  Hereinafter, a facility use management apparatus according to an embodiment of the present invention will be described with reference to FIGS. 1 to 3. FIG. 1 is a conceptual diagram showing a communication network configuration according to an embodiment of the present invention. FIG. 2 is a block diagram conceptually showing the functional configuration of the facility use management apparatus according to the embodiment of the present invention. In the following embodiment, an example in which the facility is applied to an accommodation facility such as a hotel or an inn will be described.

(Configuration of one embodiment)
The facility use management apparatus 1 of this embodiment includes n (n ≧ 1) member terminals 2 ₁ , 2 ₂ ,..., 2 _n , a facility management server 3 installed in an accommodation facility, and a network 4. They can communicate with each other. The network 4 is a data communication means that connects to each other so as to be able to communicate with each other regardless of the type of constituent device, such as a network device, a server, a PC, a smartphone, and a mobile phone. Specifically, for example, the Internet can be considered, but the present invention is not limited to this. That is, the network 4 may be in any network form regardless of whether it is open or closed, or may be in any network area regardless of whether it is a LAN or a WAN.

When a general consumer purchases a facility use membership using a communication terminal such as a mobile phone terminal, the member becomes a member, and the communication terminal becomes a member terminal 2 ₁ , 2 ₂ ,..., 2 _n . Specifically, the member terminals 2 ₁ , 2 ₂ ,..., 2 _n have an operation unit and a display unit (not shown), respectively. The member terminals 2 ₁ , 2 ₂ ,..., 2 _n are communication terminals having a data communication function, and correspond to personal computers, mobile phone terminals including so-called smartphones, and the like. The operation unit is used for inputting various instructions such as a mouse and a keyboard. The display unit includes an LCD (Liquid Crystal Display) or the like and displays various instructions and various images input from the operation unit. Note that the operation unit may be configured as a touch panel function on the display unit.

The facility use management apparatus 1 is a server computer, which is not shown, but includes at least one CPU (Central Processing Unit), a RAM (Random Access Memory) functioning as a work area of the CPU, a boot program for startup, etc. ROM (Read
Only Memory), an auxiliary storage device such as a hard disk in which various programs and data are recorded, a communication interface used for data transmission / reception, and the like. The auxiliary storage device stores an OS (Operating System) program, various application programs, data recorded in a database described later, and the like. These programs and data realize various functions in cooperation with hardware resources through arithmetic processing of the CPU.

  The facility use management apparatus 1 may be formed by a single computer, or may be formed by a plurality of computer systems that are connected to each other via the network 4 (not shown).

  The facility management server 3 installed in the accommodation facility is also a server computer. The facility management server 3 has the same structure as that of the facility use management apparatus 1 and manages the use status of members who use the accommodation facility.

  The facility use management device 1 accepts when a general consumer purchases a facility use membership using a communication terminal such as a mobile phone terminal. General consumers who have purchased facility use memberships become members who have facility use memberships. The member can use accommodation facilities such as hotels and inns for a predetermined number of days per year. The facility use management device 1 transmits inquiry information for purchase request to the member when the accommodation facility is not used, while receiving answer information for purchase request from the member.

  The facility use membership right is a right that members of individuals, corporations, various organizations, etc. can use at least one room of a hotel, inn, etc. for a predetermined number of days per year. This embodiment sells facility use membership, and if the member who purchased the facility use membership does not use the predetermined number of days in the year, the person who performs the facility use management business that manages the facility use status of the member (corporation, This is a system purchased by individuals.

  The facility use membership includes, for example, two courses, a 10-year course and a 20-year course. The 10-year course is a course in which the hotel stays for four nights per year for 10 years. The 20-year course is a course in which the hotel stays for three years per year for 20 years. These two courses have two plans: an annual purchase plan and a monthly purchase plan.

  An annual purchase plan is a plan in which a member purchases a predetermined amount (in dollars) per night if the member does not stay overnight throughout the year, and the purchase execution interval is a yearly unit. In addition, the monthly purchase plan is a plan in which a member purchases a predetermined amount per night (in dollars) if the member does not stay overnight throughout the year, as in the annual purchase plan. It is a plan to be done in.

  The monthly purchase plan has a purchase amount of 90%, for example, compared to the annual purchase plan. This is because the monthly purchase plan is shorter than the annual purchase plan, and it takes more time. Moreover, since the amount per night is denominated in dollars, it varies depending on the exchange rate. The purchase price need not be denominated in dollars.

  As shown in FIG. 2, the facility usage management apparatus 1 includes a reception unit 11, a usage status management unit 12, a purchase request information transmission / reception unit 13, a facility management server transmission / reception unit 14, a purchase / purchase processing unit 15, a database 16 as a storage unit, and a display. A unit 17 and an input unit 18 are provided.

The accepting unit 11 accepts when a general consumer purchases a facility use membership using a communication terminal such as a mobile phone terminal. As described above, the general consumer who has purchased the facility use membership becomes a member having the facility use membership. The communication terminal such as a member of the mobile phone terminal is the member terminal _{2 1,} 2 2, ..., and _{2 n.}

  The usage status management unit 12 manages various information such as the usage status of the accommodation facility based on the information from the database 16.

The purchase request information transmission / reception unit 13 transmits inquiry information of purchase request to the member terminals 2 ₁ , 2 ₂ ,..., 2 _n when the member does not use the accommodation facility, while the member terminals 2 ₁ , 2 ₂ ,..., 2 _n receive reply information of purchase request.

  The facility management server transmission / reception unit 14 transmits / receives the usage status of the member who uses the accommodation facility to the facility management server 3 for managing the usage status of the member installed in the accommodation facility and using the accommodation facility, Configure to be accessible.

When the purchase request information transmitting / receiving unit 13 receives the reply information of purchase request from the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , the trade processing unit 15 issues a sell order to the market for the use of the accommodation facility.

Specifically, when the purchase request information transmission / reception unit 13 receives the reply information of purchase request from the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , the accommodation facility becomes vacant. Transmits vacancy information of accommodation facilities with vacancies via the network 4, while receiving information via the network 4 to use the accommodation facilities with vacancies from general consumers.

  The database 16 includes a product information storage unit 16a and a member information storage unit 16b. The product information storage unit 16a stores, for example, a facility use membership code that is a product. This code includes purchase plan classification information such as the 10-year course purchase, the 10-year course purchase, the 20-year course purchase, and the 20-year course purchase described above. The merchandise information storage unit 16a stores merchandise information such as a merchandise unit, a sale start date, a sale end date, an annual usable day, a total number of purchase targets, a purchase unit price, and the like.

  In the member information storage unit 16b, for example, the facility use membership certificate number, member code, member name, purchase date, purchase course, course name, number of units purchased (yearly accommodation rights), unit price for purchase, number of units purchased, purchase Member information such as plans is stored.

The display unit 17 displays, for example, the storage contents of the product information storage unit 16a and the member information storage unit 16b. The display unit 17 is composed of an LCD (Liquid Crystal Display) or the like, similar to the display units of the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , and displays various instructions input from the input unit 18 and various images. .

  The input unit 18 inputs various information, exchange rate information dated on the first day of each month, and the like when the person who performs the facility use management work uses communication means such as mail in addition to the above-described product information. For example, a keyboard or the like is used as the input unit 18.

(Operation of one embodiment)
Next, a description will be given of the above-mentioned facility usage membership buying and selling process and the purchase process when the member has not used the accommodation facility throughout the year. FIG. 3 is a flowchart showing a processing procedure of the facility use management apparatus according to the embodiment of the present invention. In FIG. 3, when communicating with each other via the network 4, it is indicated by a solid line, and when using a communication means such as mail, it is indicated by a broken line.

The person who performs the facility use management business sells the facility use membership right from the facility use management apparatus 1 to the general consumer via the network 4 using the communication terminal such as a mobile phone terminal. When a general consumer applies for and purchases a facility use membership using a communication terminal, the reception unit 11 of the facility use management apparatus 1 receives the information via the network 4, while the reception unit 11 receives reception information from the general consumer. Send back. As a result, the general consumer becomes a member having facility use membership, and the communication terminals owned by the member become the member terminals 2 ₁ , 2 ₂ ,..., 2 _n (step S1). That is, step S1 is a reception process for accepting an application for becoming a member.

  The facility use management apparatus 1 inputs the information of the member who purchased the facility use membership into the database 16. Specifically, the facility use management apparatus 1 stores the facility use membership certificate number, member code, member name, purchase date, purchase course, course name, purchase unit number, purchase unit price, purchase number in the member information storage unit 16b. The member information such as the purchase plan is stored (step S2). The stored contents are displayed on the display screen of the display unit 17 as shown in FIG. That is, step S2 is member information input processing for inputting member information.

  When a general consumer purchases facility use membership using a communication means such as mail, a person who performs facility use management business inputs member information from the input unit 18.

  Next, the usage status management unit 12 of the facility usage management apparatus 1 reads out from the product information storage unit 16a and the member information storage unit 16b of the database 16 and creates a member list for each course (step S3). That is, step S3 is member information output processing for outputting member information as a list.

  Further, in step S4, the usage status management unit 12 of the facility usage management apparatus 1 executes a process of reading the usage status of the member's accommodation facility from the member information storage unit 16b of the database 16 (step S4). That is, step S4 is a usage status reading process of reading the usage status of the member's accommodation facility.

Purchase wish information transmitting and receiving unit 13 of the facility usage management device 1, the members accommodation, in the case of the non-use throughout the year, the membership of the member terminal 2 _1, 2 2, _..., via the network 4 to 2 _n purchase The desired inquiry information is transmitted (step S5). In other words, step S5 is a purchase request inquiry process for executing an inquiry to a member to purchase accommodation facilities as unused throughout the year.

  For members who have not used the accommodation facility and purchased the facility use membership using mail or other communication means (hereinafter also referred to as members to be mailed), mail the purchase request form. To do.

  Here, since a member who does not use the accommodation facility becomes a purchase target person, the purchase state person is notified by the use status management unit 12 from the product information storage unit 16a and the member information storage unit 16b of the database 16 as described above. Selected by reading.

The member who receives the inquiry information of purchase desired, if the purchase desired, the member terminal 2 _1, 2 2, _..., answer information (purchase instruction information) purchase desired via the 2 _n network 4 purchase request information receiving unit 13 to send. Then, the purchase wish information transmission / reception unit 13 receives the reply information of the purchase wish (step S6). That is, step S6 is purchase request reception processing.

  The utilization status management unit 12 stores the reply information (purchase instruction information) desired to purchase in the member information storage unit 16b of the database 16 (step S7). That is, step S7 is purchase instruction information storage processing. In this case, a purchase instruction is mailed from the member who purchased the facility use membership using communication means such as mail, that is, the mail target member. The reply information (purchase instruction information) for purchase is input from the input unit 18 and stored in the member information storage unit 16b. Those who wish to purchase are confirmed from the member list. Then, the exchange rate information dated on the first day of each month is input from the input unit 18 (step S8). That is, step S8 is an exchange rate information input process.

  Next, the utilization status management unit 12 creates purchase slip data and member-specific remaining number data by quoting the data stored in the product information storage unit 16a and the member information storage unit 16b of the database 16. Here, the remaining number data for each member is the number of days for each member obtained by subtracting the number of unused days from the number of days of accommodation right at the accommodation facility.

  Based on the purchase slip data and the remaining number data for each member, the utilization status management unit 12 creates a purchase settlement table in addition to the purchase applicant list shown in FIG. 5 (step S9), and mails it to the mail target member. That is, step S9 is purchase information output processing.

  Further, the usage status management unit 12 creates a list of purchased amounts / purchased / unused remaining numbers based on the purchase slip data and the remaining number data for each member (step S10). That is, step S10 is a purchased information / remaining number information output process.

Furthermore, the utilization status management unit 12 creates purchase history information and usable remaining number information based on the purchase slip data and the member-specific remaining number data (step S11). That is, step S11 is purchase history information and usable remaining number information output processing. These pieces of information can be browsed when the member accesses the facility use management apparatus 1 via the network 4 from the member terminals 2 ₁ , 2 ₂ ,..., 2 _n (step S12). That is, step S12 is purchase history information and available remaining number information disclosure processing.

  The usage status management unit 12 may be configured to be accessible to the facility management server 3 that is installed in the accommodation facility and manages the usage status of members who use the accommodation facility. By comprising in this way, the person who manages an accommodation establishment can grasp | ascertain the utilization condition of the member who uses an accommodation establishment in real time.

In addition, when the purchase request information transmission / reception unit 13 receives reply information of purchase request from the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , the sales processing unit 15 issues a sell order to the market for the use of the accommodation facility. Thus, it is possible to make effective use of the vacancies by allowing a general consumer to use the vacancies of the accommodation facility.

(Effect of one embodiment)
As described above, according to the present embodiment, the purchase request information transmission / reception unit 13 transmits the inquiry information of the purchase request to the member terminals 2 ₁ , 2 ₂ ,..., 2 _n of the member when the accommodation facility is not used. , 2 _n , by receiving response information of purchase request from member terminals 2 ₁ , 2 ₂ ,..., 2 _n, it is possible to purchase when the member does not use the accommodation facility, and the member can use the facility usage membership right of the accommodation facility It is possible to eliminate the waste of purchase and membership fees.

(Modification)
Next, a modification of the above embodiment will be described. In this modification, the same reference numerals are used for the same parts as those in the above-described embodiment, and redundant description is omitted.

In the above-described embodiment, the purchase request information transmitting / receiving unit 13 transmits inquiry information for purchase request to the member terminals 2 ₁ , 2 ₂ ,..., 2 _n of the members when the accommodation facility is not used.

In this modification, the usage status management unit 12 sets a purchase price based on the number of unused days of the accommodation facility. This purchase price information is stored in the product information storage unit 16 a of the database 16. The purchase request information transmission / reception unit 13 transmits inquiry information of purchase requests corresponding to the number of unused days of the accommodation facility to the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , while the member terminals 2 ₁ , 2 ₂ ,. , _2n receive reply information of purchase request.

As described above, according to the present modification, the inquiry information of purchase requests corresponding to the number of unused days of the accommodation facility is transmitted to the member terminals 2 ₁ , 2 ₂ ,..., 2 _n , while the member terminals 2 ₁ , 2 _2. , ..., 2 _n so that the response information of the purchase request is received, so if the member has not reached the number of days that the accommodation facility can be used, the member can purchase the unused days. Therefore, it is possible to further eliminate the waste of purchase fees and membership fees for facility use membership.

  Other configurations and operations are the same as those of the above-described embodiment, and thus description thereof is omitted.

(Other embodiments)
Although embodiments and modifications of the present invention have been described, these embodiments and modifications are presented as examples and are not intended to limit the scope of the invention. These embodiments and modifications can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the invention described in the claims and equivalents thereof in the same manner as included in the scope and gist of the invention.

  In the one embodiment and the modified example, the case where it is applied to a hotel, an inn such as an inn has been described as a facility. However, the present invention is not limited to this, for example, a conference room, a restaurant private room, a karaoke box, an apartment house, In addition to indoor buildings such as detached houses, museums, art galleries, movie theaters, aquariums, various sports clubs, multistory parking lots and underground parking lots, parks, amusement parks, campgrounds, outdoor parking lots, outdoor buildings such as zoos, etc. Including all facilities. That is, any facility may be used as long as the member can use the facility for a predetermined number of days in the year.

  In the above-described embodiment and modification, an example is applied to a system that sells facility use memberships that make an accommodation facility available for a predetermined number of days in the year and can become a member by purchasing the facility use membership. However, the present invention is not limited to this system. For example, the present invention can also be applied to a system in which a member can be made by paying an annual membership fee or a monthly membership fee for using the facility.

1 …… Facility usage management device 2 ₁ , 2 ₂ ,..., 2 _n …… Member terminal 3 …… Facility server 4 …… Network 11 …… Reception unit 12 …… Usage status management unit 13 …… Transmission / reception of purchase request information Part 14 …… Facility management server transmission / reception part 15 …… Trade processing part 16 …… Database (storage part)
16a …… Product information storage unit 16b …… Member information storage unit 17 …… Display unit 18 …… Input unit

Claims (6)

A storage unit for storing information on members who can use the facility for a predetermined number of days in the year;
A usage status management unit that manages the usage status of the facility based on information from the storage unit;
While sending the inquiry information of the purchase request to the member terminal of the member when the facility is not used, the purchase request information transmitting / receiving unit receiving the response information of the purchase request from the member terminal,
A facility use management apparatus comprising: A storage unit for storing information on members who can use the facility for a predetermined number of days in the year;
A usage status management unit that manages the usage status of the facility based on information from the storage unit, and sets a purchase price based on the number of unused days of the facility;
While sending the inquiry information of the purchase request for the number of unused days of the facility to the member terminal of the member, the purchase request information transmitting / receiving unit for receiving the response information of the purchase request from the member terminal,
A facility use management apparatus comprising:   The facility usage management apparatus according to claim 1, further comprising a reception unit that receives an application for becoming a member, and configured to store the reception unit as a member in the storage unit.   The said utilization condition management part was comprised in the said facility, and it was comprised so that access to the facility management server which manages the utilization condition of the member who uses the said facility was carried out, The Claim 1 thru | or 3 characterized by the above-mentioned. The facility use management device described.   The purchase purchase information transmission / reception unit further includes a purchase and sale processing unit that issues a sell order to the market for the use of the facility when the purchase request reply information is received from the member terminal. The facility use management device according to any one of 4.   A program for causing a computer to function as the facility use management device according to any one of claims 1 to 5.

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