JP2019197419A - Nursing business support system, and nursing business support program - Google Patents

Abstract

To provide a system and a program which make it easier in a nursery institution such as a nursery school to manage children's coming to and leaving the institution.SOLUTION: A system according to the present invention has an institution side terminal 300 possessed by a nursery institution or its staff, a portable terminal 200 possessed by a guardian, and an information processing server 400. The institution side terminal 300 has a display unit 340. The display unit 340 displays a timetable for use in management of dispatch and pick up time. The portable terminal 200 transmits information regarding change of the time for dispatch and pick up to the information processing server 400. The information processing server 400 reflect the changed information in display of the time table.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a childcare service support system and a childcare service support program.

  2. Description of the Related Art Conventionally, a system that supports childcare operations in daycare facilities such as nurseries has been devised.

  For example, Patent Document 1 (Japanese Patent Application Laid-Open No. 2017-161968) discloses a climbing / parking management system that can easily and reliably manage the climbing / parking conditions of pre-school children.

  The technology of Patent Literature 1 includes an input terminal 20 that is installed in a facility and operated by a child's guardian at the time of going up and down, and an information processing server 10 that includes a communication unit 11, a database 12, and a control unit 13. The input terminal displays the name of the child and status information 22 indicating the presence or absence of the child. The control unit switches the status information to the class display or the group display according to the instruction from the input terminal, and collectively displays the status information of a plurality of children in a sibling relationship. If the parent simply searches for one child among his / her children using the input terminal, status information not only for the one child but also for the child who has a sibling relationship with the child is displayed together. Therefore, the guardian can operate the status information of all his / her children on one screen when going up and down.

  Patent Document 2 (Japanese Patent Laid-Open No. 2004-199326) discloses an information transmission system in an infant facility.

  In the technique of Patent Document 2, when the attachment 5 is connected to the mobile phone 3 and the mobile phone 3 is connected to the image distribution site via the Internet 2, the mobile phone 3 can receive the delivery of the infant facility live image. Similarly, when the mobile phone 3 is connected to the bulletin board site via the Internet 2, the message from the infant facility can be viewed on the cell phone 3, and the message from the guardian is communicated by the cell phone 3. It is possible to write on the bulletin board site.

JP 2017-161968 JP 2004-199326 A

  However, in the technique of Patent Document 1, a terminal that manages the climbing park is installed in a childcare facility. For this reason, the problem that the nursery school staff is forced to respond by telephone or the like cannot be solved when the guardian changes the attendance time or when an emergency contact to the guardian is required due to a sudden physical condition of the child.

  In the technique of Patent Document 2, a guardian accesses an infant facility image distribution site or a contact bulletin board site connected to a communication network. Therefore, it is difficult to use when it is necessary to send an emergency contact to a guardian.

A main object of the present invention is to provide a childcare service support system and a childcare service support program for facilitating attendance management in a daycare facility such as a nursery school.
Another object of the present invention is to provide a childcare service support system and a childcare service support program for facilitating at least a plurality of attendance management, emergency contact with parents in daycare facilities such as nurseries. .

  Still another object of the present invention is to facilitate at least a plurality of childcare facilities such as daycare management, contact with parents in emergency, ordering and delivery of childcare items, provision of information on childcare, and notification of events at daycare facilities such as nurseries. To provide a childcare service support system and a childcare service support program.

(1)
The childcare service support system according to one aspect is a childcare service support system used between the childcare facility staff and the guardian. The childcare facility or the childcare facility staff owns the facility-side terminal and the guardian. The facility side terminal has a display unit, the display unit displays a time table for managing the pick-up time, and the portable terminal changes the pick-up time to the information processing server. Information is transmitted, and the information processing server reflects the change information on the display of the time table.

  In this case, the staff at the daycare facility can grasp the change in the attendance time without being chased by the call from the guardian. In addition, because children can be ascending and descending in chronological order, the childcare work can be performed efficiently, for example, by preparing the child to close the park, or adjusting the number of staff according to the remaining number of children. . Furthermore, it is possible to use a time table for calculating childcare fees.

(2)
A childcare service support system according to a second aspect of the present invention is the childcare service support system according to one aspect, wherein the information processing server transmits an emergency contact to each portable terminal owned by a plurality of parents for one child, and the portable terminal May send an answer to the emergency contact to the information processing server, and the mobile terminal and the facility side terminal may display the answer status to the emergency contact.

  In this case, a plurality of guardians can quickly determine a guardian who picks up one child. In addition, the nursery staff can know which guardian will pick up the child and when they can be reached through a single contact.

(3)
A childcare service support system according to a third aspect of the present invention is the childcare service support system according to one aspect, wherein the information processing server transmits an emergency contact to an account shared by a plurality of parents for one child, The facility side terminal may display the answer status so that the answer can be confirmed from the portable terminal using the account.

  In this case, a plurality of guardians can quickly determine a guardian who picks up one child. In addition, the nursery staff can know which guardian will pick up the child and when they can be reached through a single contact.

(4)
A childcare service support system according to a fourth aspect of the present invention is the childcare service support system according to one aspect, the second and third inventions, wherein the portable terminal transmits order information of childcare items to the information processing server, and the facility side terminal May obtain order information from the information processing server.

  In this case, the guardian can reduce the burden of preparing childcare items.

(5)
A childcare service support system according to a fifth aspect of the present invention is the childcare service support system according to any one of the first aspect to the fourth aspect of the present invention, further including an imaging device for photographing the daycare facility, The information regarding childcare or the video by the imaging device may be transmitted to the information processing server, and the information processing server may transmit information regarding childcare or the video by the imaging device to the mobile terminal.

  In this case, information sharing between the daycare facility staff and the guardian can be facilitated. In addition, the guardian can know the state of the daycare facility through the image taken by the imaging device, and can get a sense of security. Note that the video by the imaging device may be image data at regular time intervals. As a result, it is possible to suppress the awareness that the staff of the day care facility is being monitored by the guardian.

(6)
A childcare service support system according to a sixth aspect of the present invention is the childcare service support system according to any one of the first aspect to the fifth aspect of the invention, wherein the information processing server sends information related to the event at the daycare facility to the portable terminal. And the mobile terminal may display information related to the event at the set date and time.

  In this case, the guardian can recognize an event performed in the daycare facility by checking the portable terminal. In addition, it is possible to prevent forgotten things in children's events.

  A childcare service support system according to a seventh aspect of the present invention is the childcare service support system according to any one of the first to sixth aspects of the invention, wherein the information processing server selects the pick-up time at the daycare facility by the portable terminal. Only the information that has been selected and the text that is selected or the character data is input may be received and reflected in the change information.

  In this case, if the parent / guardian wants to change the pick-up time of the child, he / she can select the pick-up time using the guardian's mobile terminal, select a fixed phrase or enter text data, and change the information on the information processing server. Reflected. As a result, the guardian can easily change the pick-up time. A so-called simple contact function can be realized.

(7)
The childcare service support program according to the eighth invention is used by the day care facility or the staff of the day care facility, and is used between the facility side terminal having the display unit, the portable terminal owned by the guardian, and the information processing server. A childcare service support program for displaying a timetable for managing child pick-up times on the display unit, processing for sending pick-up time change information from the mobile terminal to the information processing server, and change information for the information processing server Is reflected in the display of the time table.

  In this case, the staff at the daycare facility can grasp the change in the attendance time without being chased by the call from the guardian. In addition, because children can be ascending and descending in chronological order, the childcare work can be performed efficiently, for example, by preparing the child to close the park, or adjusting the number of staff according to the remaining number of children. . Furthermore, it is possible to use a time table for calculating childcare fees.

(8)
A childcare service support program according to a ninth invention is the childcare service support program according to the eighth invention, wherein the emergency information is transmitted from the information processing server to each of the mobile terminals owned by a plurality of parents, and the mobile terminal Further includes a process of transmitting an answer to the emergency contact from the mobile terminal to the information processing server, and a process of displaying the answer status to the emergency contact on the portable terminal and the facility side terminal.

  In this case, the staff at the daycare facility can send emergency calls to all parents at once. In addition, all the persons concerned (staff and guardians of the day care facility) can check the answer status, and can know who among the guardians arrives at the day care facility the earliest.

(9)
The childcare service support program according to the tenth invention is the childcare service support program according to the eighth invention, wherein the information processing server transmits an emergency contact to an account shared by a plurality of parents for one child; It further includes a process of transmitting an answer to the emergency contact from the mobile terminal to the information processing server using an account, and a display process of displaying an answer status so that the facility side terminal can confirm the answer from the mobile terminal using the account. .

  In this case, the staff at the daycare facility can send emergency calls to all parents at once. In addition, all the persons concerned (staff and guardians of the day care facility) can check the answer status, and can know who among the guardians arrives at the day care facility the earliest.

It is a schematic diagram which shows an example of schematic structure of the childcare service support system concerning embodiment of this invention. It is a schematic diagram which shows an example of an up-and-down garden management function. It is a schematic diagram which shows an example of an emergency contact function. It is a schematic diagram which shows an example of the childcare goods ordering function. It is a schematic diagram which shows an example of a childcare information provision function. It is a schematic diagram which shows an example of a calendar function and a reminder function. It is a schematic diagram which shows the other example of an up-and-down garden management function. It is a schematic diagram which shows the other example of an up-and-down garden management function. It is a schematic diagram which shows the other example of an emergency contact function. It is a schematic diagram which shows the example of a simple contact function.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. In the following description, the same parts are denoted by the same reference numerals. Their names and functions are also the same. Therefore, detailed description thereof will not be repeated.

<Embodiment>
(Childcare support system 100)
FIG. 1 is a schematic diagram showing an example of a schematic configuration of a childcare service support system 100 according to an embodiment of the present invention.
As shown in FIG. 1, in the childcare service support system 100 according to the embodiment of the present invention, a mobile terminal 200, a facility-side terminal 300, and an information processing server 400 are installed so that they can communicate with each other via a network 500. .

(Mobile terminal 200)
The portable terminal 200 is an information terminal that is owned by a guardian who is keeping a child in a daycare facility such as a nursery school. The portable terminal 200 includes at least a communication unit 210, a control unit 220, an input unit 230, and a display unit 240. The mobile terminal 200 may be a smartphone or a tablet terminal, and is not limited to one and may be a plurality.

(Facility side terminal 300)
The facility-side terminal 300 is an information terminal owned by a day care facility such as a nursery school or a staff of the day care facility. The facility-side terminal 300 includes at least a communication unit 310, a control unit 320, an input unit 330, and a display unit 340. Further, the imaging device 350 may be connected to the facility side terminal 300. The facility-side terminal 300 may be a computer, a smartphone, or a tablet terminal.

(Information processing server 400)
The information processing server 400 includes at least a communication unit 410, a control unit 420, and a recording unit 430.

(Communication unit 210, 310, 410)
The communication units 210, 310, and 410 control communication via the network 500.

(Control unit 220, 320, 420)
The control units 220, 320, and 420 include at least a CPU (Central Processing Unit) and a RAM (Random Access Memory), and control information processing by a program.

(Recording unit 430)
The recording unit 430 stores at least data related to the childcare service support system 100 and management software 435 including a program necessary for the operation of the childcare service support system 100.

(Management software 435)
When a request is transmitted from the mobile terminal 200 or the facility-side terminal 300 to the information processing server 400, the management software 435 performs information processing by a program using the control unit 420, and the below-mentioned park attendance management function and emergency contact function Realize childcare product ordering function and childcare information provision function.

(Input unit 230, 330)
The input units 230 and 330 are provided for inputting information related to the childcare service support system 100. The input units 230 and 330 may be in any form such as a keyboard, a touch panel, and a voice input device.

(Display unit 240, 340)
The display units 240 and 340 are provided for displaying information related to the childcare service support system 100.

(Imaging device 350)
The imaging device 350 is a device that photographs the inside of the daycare facility. The number of the imaging devices 350 is not limited to one, but may be plural, may be plurally installed at one place, or may be respectively installed at many points, and are owned by daycare staff. It may be an imaging device (camera) of a portable terminal.

(Attendance management function)
Next, functions of the childcare service support system 100 will be described with reference to the drawings.
FIG. 2 is a schematic diagram illustrating an example of an up / down garden management function by the childcare service support system 100. As a premise, the guardian registers the child's attendance time, and usually picks up the child at that time.

Next, with reference to FIG. 2, an example of attendance management in a case where the guardian changes the arrival time at the daycare facility for work convenience or urgent business will be described.
First, the display unit 340 of the facility-side terminal 300 displays a time table with an interval of 20 minutes, and the total number of children in the park and the number of children waiting for the guardian in each time zone. The display of the number of people can be switched to a list of children's names. In addition, date / time, change time, change date, child's name, and who will be picked up (transfer representative) may be displayed. If a brother or sister is in the facility, the name is displayed. You may let them. Further, details may be described, and class names, remarks, and the like may be displayed.

Here, when a guardian changes the arrival time at the daycare facility (for example, when changing from 17:20 to 17:40 from 18:00:00 to 18:20), the guardian moves the mobile terminal 200 to the child care facility. Using the information, the transfer time change information is transmitted to the information processing server 400.
For example, the guardian selects a changed time frame from the time frames preset in the pull-down menu, and transmits the selected time frame to the information processing server 400. The management software 435 changes the number of people on the time table and reflects it on the display unit 340 of the facility-side terminal 300. In this case, the number of people in the “Waiting for pickup” frame from 17:20 to 17:40 is reduced by one, and the number of people in the “Waiting for pickup” frame from 18:00:00 to 18:20 is increased by one. Furthermore, the number of people in the “Number of people in the park” is also changed as appropriate.

In this embodiment, the time table is set at 20-minute intervals, but is not limited to this, and may be any time interval such as 10 minutes, 15 minutes, 30 minutes, 1 hour, or the like. In addition, the number of children is displayed in each frame on the timetable and the list is switched to the list of child names. However, the present invention is not limited to this, and only the list of child names may be displayed from the beginning. Further, the time table may be displayed separately for each class.
In this embodiment, there is no particular restriction on the arrival time change. However, in the case of an infant class or a lower grade class, there is a garden that provides dinner at 18:00, so the arrival time change is 17:00. It is good also as being able to change suitably.

With the above-described attendance management function, the childcare facility staff can grasp the change in the attendance time without being overwhelmed by the telephone response when the guardian pick-up time is changed.
In addition, nursery facility staff can keep track of children going up and down in chronological order. Can perform childcare work efficiently. Furthermore, it is possible to use a time table for calculating childcare fees.
Furthermore, for example, the names of the children are sequentially displayed on the facility-side terminal 300 at a fixed time such as 15 minutes before the pick-up or 5 minutes before the pick-up, so that the preparation for the park can be made smoothly.
In the above description, only the descending park has been described, but it goes without saying that the same processing can be performed in the case of climbing. In addition, when a child is absent due to a cold or the like, the parent is excluded from the display of the time table by transmitting information on the date of absence from the mobile terminal 200 to the information processing server 400, or It will be treated as absent.

(Emergency contact function)
FIG. 3 is a schematic diagram illustrating an example of an emergency contact function by the childcare service support system 100.
As an assumption of the explanation of the emergency contact function in FIG. 3, each mobile terminal 200 of a plurality of parents (parents, grandparents, relatives, etc.) who can pick up children in an emergency is connected to the network 500, and information Communication with the processing server 400 is possible.
In addition, when the mobile terminal 200 receives an emergency contact from the information processing server 400, it is desirable to install in advance software that notifies the reception by ringing.

Next, an example of emergency contact with a guardian in the case of a sudden physical condition of a child in a daycare facility will be described with reference to FIG.
The staff at the daycare facility uses the facility-side terminal 300 to make an emergency contact with the guardian of the child with poor physical condition. Here, a certain poor physical condition may be selected by a pull-down function. Moreover, you may enable it to select an applicable child from the child list.
The facility-side terminal 300 transmits an emergency call simultaneously to the mobile terminals 200 of all the parents of the child via the information processing server 400. The emergency communication may include the child's situation. For example, you may include a ranked emergency level, whether the child has flu symptoms or should be injured and taken to the hospital.

Specifically, a badge or the like is displayed on the application software of the display unit 240 of the portable terminal 200, or the guardian is notified together with a sound.
The parent who has received the emergency contact answers the expected arrival time at the childcare facility if the child can be picked up, and if not able to pick up the child, answers that the child cannot be picked up and transmits it to the information processing server 400. .
As for the estimated arrival time, for example, the guardian may select one time frame from the time frames set in advance in the pull-down menu and transmit it to the information processing server 400.

The management software 435 collects the answer status (estimated arrival time, impossible or unanswered) of each guardian and displays it on the display unit 240 of the mobile terminal 200 and the display unit 340 of the facility terminal 300.
As shown in FIG. 3, the guardian A can be picked up from 14:00 to 14:20, the guardian B can be picked up from 13:00 to 13:20, and the guardian C can be picked up It is assumed that “No” and the parent D are in an “unanswered” state.
In this case, the information processing server 400 automatically selects the guardian B and causes the facility-side terminal 300 to display the guardian B's “can be picked up from 13:00 to 13:20”. Parent B, who can reach the daycare facility earliest, will pick up the child. In addition, the information processing server 400 automatically transmits to the respective mobile terminals 200 of the parents A, C, and D other than the guardian B using mail or the like that the guardian B picks up the child. May be.
In FIG. 3, the guardian A can be picked up from 14:00 to 14:20, the guardian B can be picked up from 13:00 to 13:20, and the guardian C can be picked up. Since the same content is transmitted to all of the guardians A, B, C, and D, the guardian A picks up the guardian A, C, and D. Can recognize going.

  As a result, information that the parent B can arrive at the childcare facility earliest is shared between the parent and the childcare facility staff.

  In the present embodiment, the information processing server 400 automatically selects the guardian B and performs processing. However, the present invention is not limited to this, and the facility staff uses the facility-side terminal 300, The guardian B may be selected.

In addition, the facility-side terminal 300 may predetermine the priority order for transmitting emergency contact for a plurality of guardians of the child.
Specifically, when the priority order is the guardian A is the first, the guardian B is the second, the guardian C is the third, and the guardian D is the fourth, the information processing server 400 sends the emergency call to the guardian. A is transmitted to the mobile terminal 200 of A. Next, when there is an answer from the guardian A's mobile terminal 200 that he / she cannot pick up, or when there is no answer within a certain time, an emergency contact is transmitted to the guardian's B mobile terminal 200. Next, when there is an answer from the guardian's B portable terminal 200 that he / she cannot pick up, or when there is no answer within a certain time, an emergency contact is transmitted to the guardian's C portable terminal 200. Subsequently, when there is an answer from the guardian's mobile terminal 200 that he / she cannot pick up, or when there is no answer within a certain time, an emergency contact is transmitted to the guardian's D mobile terminal 200. Finally, when there is a reply from the parent terminal of the parent D that the parent D cannot be picked up, or when there is no answer within a certain period of time, the answers from the parent A to the parent D are sent to the information processing server. The information is displayed on the facility side terminal 300 via 400.

Of course, if there is a reply that the guardian A can pick you up, the guardian B, C, D will not be sent an emergency call and the guardian B will pick you up. When there is an answer, the emergency contact is not sent to the guardians C and D, and when there is a reply that the guardian C can pick you up, the emergency contact is sent to the guardian D Not.
As described above, the facility-side terminal 300 or the information processing server 400 transmits an emergency contact from a high-priority guardian and there is a reply that it cannot be picked up, or there is no reply within a certain period of time. In some cases, an emergency contact may be sent to the next priority guardian.

As described above, the emergency contact function allows a plurality of guardians to quickly determine who will pick up the child and share information to pick up the child.
In addition, the day care facility staff can be sure of which parents will pick up their children when and with little time and effort.
In other words, it is possible to save the trouble of calling all of the parents and calling the child many times.

(Childcare product ordering function)
FIG. 4 is a schematic diagram illustrating an example of a childcare product ordering function performed by the childcare service support system 100.
With reference to FIG. 4, an example will be described in which a parent orders childcare items and receives the childcare items at a daycare facility when the child is picked up.

The guardian orders childcare items using the mobile terminal 200 and transmits them to the information processing server 400. Specifically, the guardian can select the size and number from a list of childcare items displayed on the mobile terminal 200 using a pull-down menu or the like, and can transmit it to the information processing server 400.
The management software 435 aggregates orders of a plurality of parents and transmits them to the facility side terminal 300. The staff at the daycare facility collects childcare items and places an order with the seller, and the seller delivers the daycare items to the daycare facility.
The parent / guardian receives the ordered childcare items when the child is picked up. Alternatively, the guardian may leave a necessary amount of childcare items in stock at the childcare facility.

  In the present embodiment, the daycare staff places an order with the seller, but the present invention is not limited to this, and the order information sent from the portable terminal 200 by the management software 435 of the information processing server 400 periodically. May be acquired and aggregated, and the order information may be automatically transmitted to a predetermined seller.

As described above, parents are required to prepare a lot of childcare items such as futons, school bags, shoes, etc., when a child enters a daycare facility. In addition, if a standard for belongings is established in the daycare facility, the guardian must prepare childcare items that meet the standard for the daycare facility.
Furthermore, the guardian needs to prepare a consumable that is frequently used, such as a disposable diaper. The childcare item ordering function allows parents to reduce the burden of preparing childcare items.

(Childcare information provision function)
FIG. 5 is a schematic diagram illustrating an example of a childcare information providing function by the childcare service support system 100.
The staff at the day care facility transmits information related to childcare, such as news from the garden or school lunch, to the information processing server 400 using the facility side terminal 300.
In addition, the imaging device 350 is connected to the facility-side terminal 300, and the live camera video in the daycare facility is transmitted to the information processing server 400.
A guardian can connect to the information processing server 400 using the portable terminal 200 and easily access information related to childcare such as news from a garden or a menu for school lunch, or a live camera video.

Further, the information related to childcare is not limited to garden newsletter and / or school lunch menu, but may include other notices for parents and other arbitrary information.
Further, the imaging device 350 may transmit a photo every 1 minute, a photo every 3 minutes, a photo every 5 minutes, a time plus function, and the like as a live camera image to the information processing server 400, and transmit from the imaging device 350. A continuous image (moving image) that has been made may be used as a live camera image using a photo every 1 minute, a photo every 3 minutes, a photo every 5 minutes, a time plus function, or the like. As a result, it is possible to suppress the awareness that the staff is being monitored by the guardian.

  As described above, the childcare information providing function can facilitate information sharing between the daycare facility staff and the guardian. In addition, parents can know the state of the daycare facility through live camera video, and can feel secure.

(Calendar function and reminder function)
FIG. 6 is a schematic diagram illustrating an example of a calendar function and a reminder function by the childcare service support system 100.

First, the staff at the daycare facility uses the facility-side terminal 300 to fill in the event name, date and time, belongings and communication items, and select one or more reminder dates and information. Send to server 400.
The information processing server 400 transmits a list of events to the guardian's mobile terminal 200. Further, the information processing server 400 sends a reminder notification to the guardian's mobile terminal 200 at the set reminder date. When the portable terminal 200 accesses the information processing server 400 and when a reminder notification is made, the portable terminal 200 displays information on the event on the display unit 240.

  In addition, although the example which transmits to the portable terminal 200 of the guardian of all the children of the day care facility is described above, the lower grade, the middle grade, the upper grade, the class, etc. are individually selected, and the lower grade, the middle grade Alternatively, it may be transmitted to the mobile terminal 200 of the parent of an individual child such as an upper grade or a class.

The guardian can surely confirm the date and time of the event or contact, and prepare the necessary belongings.
Note that software that redisplays information related to an event at the set reminder date may be installed in the mobile terminal 200 in advance, and the reminder notification may be performed using the software.

  Parents and childcare facility staff can use the calendar and reminder functions to improve the efficiency of communication of events at the childcare facility and prevent lost items.

(Other examples of climbing park management functions)
Next, FIGS. 7 and 8 are schematic diagrams illustrating another example of the climbing / parking management function by the childcare service support system 100.

As shown in FIG. 7 (A), in the case of attending a park, the guardian puts “00” in the mobile terminal 200 as basic information, “○ △ nursery school”, and “selection of children” as selection contents. ”,“ Changed contents ”,“ Changed date / time ”, and“ Pick-up person ”are displayed.
When “select child” is selected, as shown in FIG. 7B, a child with a change can be selected, and a time can be selected for the change date and time.
Further, as shown in FIG. 7C, the body temperature of the child may be selected. In addition, you may enable it to select the quantity / time of a meal, the quantity / time of a toilet, a physical condition, etc.

Next, as shown in FIG. 8A, the change contents can be selected. Specifically, the contents of the change can be selected from a rest period, attending after 9 o'clock, canceling the bus transfer, getting off early, getting off, or extending.
In addition, as shown in FIG. 8B, a transfer person can be selected. Specifically, the transferee can be selected from mother, paternal grandfather, paternal grandmother, maternal grandfather, maternal grandmother, dad, and the like.
In addition, as shown in FIG. 8C, remarks can be input.

(Other examples of emergency contact function)
FIG. 9 is a schematic diagram illustrating another example of an emergency contact function by the childcare service support system 100.
FIG. 9 is another example of the emergency contact function by the childcare service support system 100 shown in FIG. 3, and therefore, differences from FIG. 3 will be mainly described.

  The facility-side terminal 300 in the childcare service support system 100 shown in FIG. 9 transmits an emergency contact to one account that can be viewed from the mobile terminals 200 of all the parents of the child via the information processing server 400. That is, it is constructed so that all guardians of one child can view the same screen from the mobile terminals 200 of all guardians. That is, you may use a structure like 1 family 1 account.

As a result, it is possible to omit the step of aggregating each parent's answer status (estimated arrival time, impossible or unanswered) performed by the information processing server 400 shown in FIG.
As shown in FIG. 9, the guardian A can be picked up from 14:00 to 14:20, the guardian B can be picked up from 13:00 to 13:20, and the guardian C can be picked up. It is assumed that “No” and the parent D are in an “unanswered” state.
In this case, since the information processing server 400 displays in one account that can be browsed by all the parents, all of the parents A, B, C, and D can recognize that the guardian B is picking up. .

As described above, the emergency contact function allows a plurality of guardians to quickly determine who will pick up the child and share information to pick up the child.
In addition, the day care facility staff can be sure of which parents will pick up their children when and with little time and effort.
In other words, it is possible to save the trouble of calling all of the parents and calling the child many times.

FIG. 10 is a schematic diagram illustrating an example of a simple contact function.
As shown in FIG. 10, buttons of “Notification”, “Registration / Attendance”, “Purchase of childcare supplies”, “Setting”, and “Easy contact” are displayed on the display unit 240 of the mobile terminal 200.

Here, if the parent or guardian selects "Easy contact", the contents of "Communication about park attendance", "Contact about early exit", "Contact about late exit", and "Confirm" Displayed, and a predetermined time zone is displayed.
The guardian selects, for example, “Pick-up from 12:00 to 13:00” in the “Contact for early gardening”. As a result, a check is displayed on the display unit 240. Subsequently, by selecting “Confirm”, “Use fixed sentence” and “Send” buttons are displayed.

For example, the guardian can use the standard text “00 000 000 000 000 000”, “△△△△△△△△△△△△△”, □□□□□□□□□□ Select either “□□□□□”. Finally, information is transmitted to the information processing server 400 by selecting “Send”.
As a result, the guardian can easily communicate.

  The fixed sentence may be fixedly determined, may be set for each garden through a management screen, or may be set freely by a guardian.

  In addition, when the guardian selects “Notification” on the display unit 240, the notification from the garden is displayed, and when “Parking / Registration” is selected, the detailed notification of the climbing park is displayed. When “Purchase” is selected, a purchase screen for childcare items is displayed. When “Setting” is selected, various setting screens are displayed.

  In the present invention, the childcare service support system 100 corresponds to a “childcare service support system”, the mobile terminal 200 corresponds to a “mobile terminal”, the facility terminal 300 corresponds to a “facility terminal”, and the information processing server 400 corresponds to the “information processing server”, the display unit 340 corresponds to the “display unit”, the imaging device 350 corresponds to the “imaging device”, and the management software 435 corresponds to the “childcare service support program”.

  A preferred embodiment of the present invention is as described above, but the present invention is not limited thereto. It will be understood that various other embodiments may be made without departing from the spirit and scope of the invention. Furthermore, in this embodiment, although the effect | action and effect by the structure of this invention are described, these effect | actions and effects are examples and do not limit this invention.

DESCRIPTION OF SYMBOLS 100 Childcare service support system 200 Portable terminal 300 Facility side terminal 400 Information processing server 500 Network 210, 310, 410 Communication part 220, 320, 420 Control part 230, 330 Input part 240, 340 Display part 350 Imaging device 430 Recording part 435 Management software

Claims (10)

A childcare service support system used between daycare facility staff and parents,
A facility-side terminal owned by the childcare facility or the staff of the childcare facility;
A mobile terminal owned by the guardian;
An information processing server,
The facility terminal has a display unit,
The display unit displays a time table for managing the pick-up time,
The portable terminal transmits change information of the pick-up time to the information processing server,
The information processing server is a childcare service support system that reflects the change information on the display of the time table. The information processing server transmits an emergency contact to each of the mobile terminals owned by a plurality of guardians for one child,
The mobile terminal transmits an answer to the emergency contact to the information processing server,
The childcare service support system according to claim 1, wherein the portable terminal and the facility-side terminal display a response status with respect to the emergency contact. The information processing server sends an emergency contact to an account shared by a plurality of parents for one child,
The mobile terminal transmits an answer to the emergency contact to the information processing server using the account,
The childcare service support system according to claim 1, wherein the facility-side terminal displays an answer status so that the answer can be confirmed from the portable terminal using the account. The portable terminal transmits order information of childcare items to the information processing server,
The childcare service support system according to any one of claims 1 to 3, wherein the facility-side terminal acquires the order information from the information processing server. It further includes an imaging device that photographs the inside of the daycare facility,
The facility-side terminal transmits information on childcare or video by the imaging device to the information processing server,
The childcare service support system according to any one of claims 1 to 4, wherein the information processing server transmits information related to the childcare or video by the imaging device to the mobile terminal. The information processing server transmits information related to events at the daycare facility to the mobile terminal,
The childcare service support system according to any one of claims 1 to 5, wherein the portable terminal displays information related to the event at a set date and time.   The information processing server receives only information in which a pick-up time at the daycare facility is selected by the portable terminal and information in which a fixed sentence is selected or character data is input, and the information is reflected in the change information. The childcare service support system according to any one of 6 above. A nursery service support program used between the facility side terminal owned by the staff of the day care facility or the day care facility and having a display unit, a portable terminal owned by a guardian, and an information processing server,
A process of displaying a time table for managing the pick-up time of children on the display unit;
A process of transmitting change information of the pick-up time from the portable terminal to the information processing server;
And a process of reflecting the change information on the display of the time table. A process of sending an emergency contact from the information processing server to each of the mobile terminals owned by a plurality of parents;
Processing for sending an answer to the emergency contact from the mobile terminal to the information processing server;
The childcare service support program according to claim 7, further comprising: a process in which the portable terminal and / or the facility-side terminal displays a response status to the emergency contact. The information processing server is configured to send an emergency contact to an account shared by a plurality of parents for one child;
Processing for sending a response to the emergency contact from the mobile terminal to the information processing server using the account;
The childcare service support program according to claim 7, further comprising: a display process for displaying an answer status so that the facility-side terminal can confirm the answer from the portable terminal using the account.