JP2019153157A - Information processing system, information processing device, passage regulation device, information processing method, and program - Google Patents

Abstract

To provide an information processing system, an information processing device, a passage regulation device, an information processing method, and a program capable of achieving labor saving of a shop and improving convenience of a user using the shop.SOLUTION: An information processing system 100 comprises: a settlement information acquisition part 113 for acquiring settlement information of merchandise selected by a user in a shop 200; a settlement processing part 114 for executing settlement processing based on the acquired settlement information; a gate information acquisition part 111 for acquiring gate information indicating an attribute of a gate installed at the shop 200; an authentication processing part 115 which decides whether the user is permitted to pass a passage of a first gate corresponding to the gate information or forbidden based on a settlement result indicating whether or not the settlement has been completed and the gate information acquired by the gate information acquisition part 111; and a gate processing part 214 for controlling an operation of the first gate based on an authentication result by the authentication processing part 115.SELECTED DRAWING: Figure 6

Description

  The present invention relates to an information processing system, an information processing device, a traffic regulation device, an information processing method, and a program.

  In recent years, settlement systems using information codes such as barcodes and QR codes (registered trademark) have been proposed. For example, a user using a store reads an information code given to a product at a user terminal (for example, a mobile terminal) and completes the settlement for the billed amount of the product included in the information code (for example, a patent). Reference 1).

  According to the payment system, it is possible to omit a clerk and a cash register terminal for payment.

Japanese Patent Laid-Open No. 2015-185089

  However, in the payment system, it is difficult to determine whether the user has properly completed payment. For this reason, in a store where the payment system is introduced, for example, a store clerk needs to confirm that the payment is properly completed. In this case, since it is necessary to secure a clerk who performs confirmation processing of the settlement process, it is an obstacle to labor saving. Further, even if the payment processing is completed, the user cannot leave the store until the confirmation work is completed, and the convenience for the user is reduced.

  An object of the present invention is to provide an information processing system, an information processing device, a traffic regulation device, an information processing method, and a program capable of saving labor of a store and improving convenience of a user who uses the store There is to do.

  An information processing system according to an aspect of the present invention is based on a payment information acquisition unit that acquires payment information related to payment of a product selected by a user in a store, and the payment information acquired by the payment information acquisition unit. A settlement processing unit that executes a settlement process; a regulation unit information obtaining unit that obtains regulation unit information indicating an attribute of a traffic regulation unit installed in the store; and a settlement result that indicates whether or not the settlement is completed; An authentication processing unit that determines whether to allow or prohibit the user from passing through the passage of the traffic regulation unit based on the regulation unit information acquired by the regulation unit information acquisition unit; And a regulation unit processing unit that controls the operation of the traffic regulation unit based on an authentication result by the authentication processing unit.

  An information processing apparatus according to another aspect of the present invention is based on a payment information acquisition unit that acquires payment information related to payment of a product selected by a user in a store, and the payment information acquired by the payment information acquisition unit. A settlement processing unit that executes a settlement process; a regulation unit information obtaining unit that obtains regulation unit information indicating an attribute of a traffic regulation unit installed in the store; and a settlement result that indicates whether or not the settlement is completed; An authentication processing unit that determines whether to allow or prohibit the user from passing through the passage of the traffic control unit based on the control unit information acquired by the control unit information acquisition unit; Prepare.

  A traffic regulation device according to another aspect of the present invention is detected by a traffic regulation unit installed in a store, a detection processing unit that detects a user terminal of a user who uses the store, and the detection processing unit. A restriction unit information transmission unit that transmits restriction unit information indicating an attribute of the traffic restriction unit to the user terminal, a payment result indicating whether or not payment of a product selected by the user is completed, and the restriction An authentication result acquisition unit that acquires, from the user terminal, an authentication result that indicates whether to allow or prohibit the user from passing through the passage of the traffic regulation unit, which is determined based on the part information; And a regulation unit processing unit that controls the operation of the traffic regulation unit based on the authentication result acquired by the authentication result acquisition unit.

  An information processing method according to another aspect of the present invention acquires payment information related to payment for a product selected by a user at a store, executes payment processing based on the acquired payment information, and is installed in the store. The control unit information indicating the attribute of the traffic control unit is acquired, and the passage of the traffic control unit is used based on the settlement result indicating whether the settlement is completed and the acquired control unit information. Decide whether to allow or forbid one to pass.

  A program according to another aspect of the present invention includes a step of acquiring payment information related to payment of a product selected by a user at a store, a step of executing payment processing based on the acquired payment information, and the store Based on the step of obtaining the restriction part information indicating the attribute of the installed traffic restriction part, the settlement result indicating whether or not the settlement is completed, and the obtained restriction part information, And a program for causing a computer to execute a step of determining whether to allow or prohibit the user from passing through a passage.

  According to the present invention, it is possible to save labor of a store and improve convenience of a user who uses the store.

FIG. 1 is a diagram schematically showing a configuration of an information processing system according to an embodiment of the present invention. FIG. 2 is a diagram illustrating an example of a store in which the information processing system according to the embodiment of the present invention is introduced. FIG. 3 is a diagram illustrating an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 4 is a diagram illustrating an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 5 is a diagram showing an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 6 is a block diagram showing the configuration of the information processing system according to the embodiment of the present invention. FIG. 7 is a diagram showing an example of user information used in the information processing system according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of selected product information used in the information processing system according to the embodiment of the present invention. FIG. 9 is a diagram showing an example of gate information used in the information processing system according to the embodiment of the present invention. FIG. 10 is a flowchart illustrating an example of a shopping process procedure executed in the information processing system according to the embodiment of the present invention. FIG. 11 is a flowchart illustrating an example of a procedure of shopping processing executed by the information processing system according to the embodiment of the present invention. FIG. 12 is a flowchart showing an example of the procedure of the store entrance authentication process executed by the information processing system according to the embodiment of the present invention. FIG. 13 is a diagram showing an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 14 is a diagram showing an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 15 is a flowchart illustrating an example of a procedure of store exit authentication processing executed in the information processing system according to the embodiment of the present invention. FIG. 16 is a diagram illustrating an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention. FIG. 17 is a diagram showing an example of a screen displayed on the user terminal of the information processing system according to the embodiment of the present invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings as appropriate. In addition, embodiment described below is only an example which actualized this invention, and does not limit the technical scope of this invention.

[Information Processing System 100]
As shown in FIG. 1, an information processing system 100 according to an embodiment of the present invention includes an authentication server 1, a gate device 2, a user terminal 3, and a settlement server 4. Each of the authentication server 1 and the user terminal 3 is an example of an information processing apparatus of the present invention. The gate device 2 is an example of a traffic regulation device of the present invention. Each of the gate device 2 and the user terminal 3 may be one or plural. In FIG. 1, as an example, seven gate devices 2 (2A to 2G) and three user terminals 3 (3X, 3Y, 3Z) are shown. The user terminal 3 is a mobile terminal (for example, a smartphone) possessed by a user who uses the store 200. In the following, when a single gate device is taken up and described on behalf of the gate devices 2A to 2G, they are referred to as “gate device 2”. Further, when taking up and explaining one user terminal on behalf of each user terminal 3X, 3Y, 3Z, it will be referred to as "user terminal 3".

  The authentication server 1 and the gate device 2 are installed in the store 200. The authentication server 1 and the user terminal 3 can communicate via a communication network N1 such as a wireless LAN (in-store LAN) installed in the store 200. The gate device 2 and the user terminal 3 can communicate via a communication network N2 using a short-range wireless communication standard such as Bluetooth (registered trademark). The authentication server 1 and the plurality of gate devices 2 may be communicable via a communication network N3 such as a wired LAN or a wireless LAN (in-store LAN) installed in the store 200.

  The settlement server 4 is a server device managed by a settlement operator (for example, a credit card company). The authentication server 1 and the settlement server 4 can communicate via a communication network N3 such as the Internet, LAN, WAN, or public telephone line.

  The information processing system 100 is introduced into a store 200 such as a retail store, for example. For example, the user uses the user terminal 3 (for example, a smartphone) at the store 200 where the user visits to perform an operation for purchasing a desired product. When the payment processing for the purchase of the product is properly completed in the information processing system 100 after the above operation, the user exits the store through a predetermined (permitted) authorized exit gate. The user terminal 3 exchanges various information with the authentication server 1 and the gate device 2 from when the user visits the store until the user leaves the store.

  Here, an example of the flow of processing (shopping processing) executed in the information processing system 100 will be described below while showing specific usage scenes. Moreover, an example of the transition of the screen displayed on the user terminal 3 according to the shopping process is illustrated.

  FIG. 2 shows an outline of the store 200. Three gate devices 2E, 2F, and 2G are installed on the entrance side of the store 200. Each of the gate devices 2E, 2F, and 2G includes gates E, F, and G (entrance gates) that can be opened and closed. On the exit side of the store 200, three gate devices 2A, 2B, and 2C are installed. The gate devices 2A, 2B, and 2C include gates A, B, and C (exit gates) that can be opened and closed, respectively. A predetermined space 210 is provided in the back of the store 200, and a gate device 2 </ b> D including an openable / closable gate D is installed at the entrance of the space 210. In the following, a series of flows from the time when the user X visits the store 200 until the purchase of the product and the exit of the store will be exemplified.

  First, the user X who has visited the store 200 has the user terminal 3X and approaches an arbitrary gate (for example, gate E) on the entrance side. The authentication server 1 performs a process of determining whether to allow or prohibit the user X from passing through the passage of the gate E (a store entry authentication process described later). When the passage of the gate E by the user X is permitted, the gate E opens and the passage is opened, and the user X can enter the store. A screen shown in FIG. 3A is displayed on the user terminal 3X of the user X who has entered the store 200. As a result, the user X can perform a purchase operation for the product in the store. The user X can also check and use coupon information, purchase history, and the like.

  The user X images (scans) an information code (for example, a barcode) given to a product desired to be purchased by the camera 35 of the user terminal 3X. The user terminal 3X reads the product information (product name, price, etc.) included in the barcode and displays it on the screen. For example, when the user X scans three products a, b, and c, the screen shown in FIG. 3B is displayed on the user terminal 3X.

  When the user X selects “payment” on the screen of FIG. 3B, the settlement process is started. For example, the user terminal 3 </ b> X transmits information (settlement information P <b> 1) related to settlement of the products a, b, and c to the authentication server 1. The authentication server 1 transmits a payment request to the payment server 4 based on the payment information P1. The settlement server 4 executes a settlement process by a settlement system corresponding to the settlement operator.

  When the payment process is completed, a screen indicating that the payment is completed is displayed on the user terminal 3X as shown in FIG. Thereafter, when the user X leaves the store 200, the user X approaches an arbitrary exit gate (for example, gate B) (see FIG. 2). Then, the gate device 2B detects the user terminal 3X and transmits information related to the gate B (gate information G1) to the user terminal 3X. The user terminal 3X transmits the gate information G1 acquired from the gate device 2B and the user X information (user information U1) to the authentication server 1.

  The authentication server 1 executes a process for determining whether to allow or prohibit the user X from passing through the passage of the gate B based on the gate information G1 and the user information U1 (store exit authentication process described later). To do. When the user X is permitted to pass through the passage of the gate B and the user X performs a store closing operation such as putting the user terminal 3X over the gate device 2B, the gate device 2B opens the gate B and opens the passage. Is released. A screen shown in FIG. 4B is displayed on the user terminal 3X of the user X who has left the store 200.

  As described above, the user X can shop at the store 200.

  Here, as described above, the information processing system 100 allows the user X to pass through the passage of the gate when the user X approaches the arbitrary gate to finish the payment and exit the store. A process (store exit authentication process) for determining whether to permit or prohibit is permitted. For example, when the gate is in an unusable state due to maintenance or congestion, the information processing system 100 prohibits the user X from passing through the gate passage.

  In addition, the information processing system 100 executes a process of determining a gate (hereinafter referred to as a permission gate) that is permitted to be used (passed) by the user X among a plurality of gates. For example, when the gate cannot be used, the information processing system 100 determines a permission gate that can be used by the user X among a plurality of gates and notifies the user X of the permission gate. For example, when the user X finishes paying for the merchandise and leaves the store, the information processing system 100 displays a message indicating that the use of the gate B is permitted, as shown in FIG. You may display on the terminal 3X. Further, in this case, in order to prompt the user X to use (pass) the gate B, the information processing system 100 displays a message (see FIG. 5B) for giving points on the user terminal 3X. You may let them. The information processing system 100 determines the permission gate based on various information.

  A specific configuration of the information processing system 100 for realizing the above-described processing will be described below.

[User terminal 3]
As shown in FIG. 6, the user terminal 3 includes a control unit 31, a storage unit 32, an operation display unit 33, a communication I / F 34, a camera 35, and the like. The user terminal 3 is, for example, a mobile terminal owned by a user of the store 200, and is, for example, a smartphone, a mobile phone, or a tablet terminal. The user terminal 3 may be a mobile terminal lent from the store 200 or a cart terminal installed in a shopping cart.

  The camera 35 is a digital camera that captures an image of a subject and outputs it as digital image data.

  The communication I / F 34 connects the user terminal 3 to the communication network N1 by wire or wireless, and executes data communication according to a predetermined communication protocol with an external device such as the authentication server 1 via the communication network N1. This is a communication interface. The communication I / F 34 connects the user terminal 3 to the communication network N2 wirelessly (for example, near field wireless such as Bluetooth), and enables data communication with the gate device 2 via the communication network N2.

  The operation display unit 33 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, a keyboard, or a touch panel that receives a user operation.

  The storage unit 32 is a non-volatile storage unit such as a flash memory that stores various types of information. For example, the storage unit 32 stores a control program for causing the control unit 31 to execute various processes. For example, the control program is recorded non-temporarily on a computer-readable recording medium such as a CD or a DVD, and is a reading device such as a CD drive or a DVD drive that is electrically connected to the user terminal 3. And is stored in the storage unit 32.

  The storage unit 32 stores data such as user information U3. The user information U3 is information (personal information) indicating the attributes of the user of the user terminal 3, and includes information such as the user's name (ID) and payment method (information of the settlement operator (credit card company)). including.

  The control unit 31 includes control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various types of processing executed by the CPU. The control unit 31 controls the user terminal 3 by executing various control programs stored in advance in the ROM or the storage unit 32 with the CPU.

  Specifically, the control unit 31 includes various processing units such as a reading processing unit 311, a display processing unit 312, and a notification processing unit 313. The control unit 31 functions as the various processing units by executing various processes according to the control program by the CPU. Moreover, one part or all part processing part contained in the control part 31 may be comprised with the electronic circuit. The control program may be a program for causing a plurality of processors to function as the various processing units.

  Based on the digital image data captured by the camera 35, the reading processing unit 311 reads product information (product name, amount, etc.) included in the barcode attached to the product.

  The display processing unit 312 displays various messages on the operation display unit 33 based on information acquired from the authentication server 1 and the gate device 2.

  The notification processing unit 313 transmits various information to the authentication server 1 and the gate device 2. For example, the notification processing unit 313 is stored in the storage unit 32 and the gate information G1 that the user terminal 3 acquires from the gate device 2 when the user enters or exits the store 200. The user information U3 (user name, payment method, etc.) is transmitted to the authentication server 1. Gate information G1 (see FIG. 9), which will be described later, is information indicating the attributes of the gate, and includes information (characteristics) such as a gate name, identification information, type, rank (priority), congestion status, and availability.

  Further, the notification processing unit 313 transmits the payment information P1 and the user information U3 to the authentication server 1 when the user operates the operation display unit 33 to give a payment instruction for the product. The settlement information P1 includes information on the product selected by the user (product name, product content, price, characteristics (size, weight)), store identification information, and the like.

[Authentication server 1]
The authentication server 1 is a server computer including a control unit 11, a storage unit 12, an operation display unit 13, a communication I / F 14, and the like. The authentication server 1 is not limited to a single computer, and may be a computer system in which a plurality of computers operate in cooperation. Various processes executed by the authentication server 1 may be executed in a distributed manner by one or a plurality of processors.

  The communication I / F 14 connects the authentication server 1 to the communication network N1 by wire or wireless, and performs data communication according to a predetermined communication protocol with an external device such as the user terminal 3 via the communication network N1. This is a communication interface.

  The operation display unit 13 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, a keyboard, or a touch panel that receives an operation.

  The storage unit 12 is a non-volatile storage unit including a semiconductor memory that stores various types of information, an HDD (Hard Disk Drive), or an SSD (Solid State Drive).

  The storage unit 12 stores user information U1. FIG. 7 is a diagram illustrating an example of the user information U1. The user information U1 is stored in the storage unit 12 for each user who uses the store 200. As shown in FIG. 7, the user information U1 includes the user's name, ID (member number), age, gender, occupation, purchase history, member rank (general or VIP), payment method (settlement operator (credit card Information indicating user attributes, such as (company) information). Note that the user information U1 also includes information such as the membership registration expiration date. For example, the user information U1 is stored (registered) in the storage unit 12 when the user registers as a member of the store 200. Further, the user information U1 is periodically updated as necessary. For example, the member rank is updated every year. Here, the member rank is set (updated) in accordance with the total purchase amount (use amount) for one year at the store. For example, when the user X makes a purchase of x yen or more in one year, the member rank is set to “2” (VIP). In addition, when the user Y purchases more than y yen in one year, the member rank is set to “3” (VIP), which is the highest. When the user Z makes a purchase of z yen or less in one year, the member rank is set to “1” (general) (reference rank). The member rank may be set based on the purchase history.

  Further, the storage unit 12 stores product information (selected product information S1) scanned by the user at the user terminal 3. FIG. 8 is a diagram illustrating an example of the selected product information S1. As shown in FIG. 8, the selected product information S1 indicates the information (name or ID) of the user who selected the product, information about the selected product (product name, price, etc.), and whether or not the payment has been completed. Includes information (payment status). The control unit 11 of the authentication server 1 acquires various types of information in the storage unit 12 and executes each process such as an authentication process (see FIGS. 12 and 15) described later.

  As another embodiment, part or all of the user information U1 may be stored in another server accessible from the authentication server 1 via the communication networks N1 and N3. In this case, the control unit 11 of the authentication server 1 may acquire various types of information from the server as necessary, and execute each process such as the authentication process. As another embodiment, part or all of the user information U1 may be stored in the gate device 2 or a store terminal (not shown). In this case, the control unit 11 of the authentication server 1 may acquire various types of information from the gate device 2 or the store terminal as necessary, and execute each process such as the authentication process. As another embodiment, part or all of the user information U1 may be stored in both the authentication server 1 and the gate device 2 (or store terminal).

  Furthermore, the storage unit 12 stores a control program such as an authentication program for causing the control unit 11 to execute an authentication process (see FIGS. 12 and 15) described later. For example, the authentication program is recorded non-temporarily on a computer-readable recording medium such as a CD or a DVD, and is read by a reading device (not shown) such as a CD drive or a DVD drive provided in the authentication server 1. It is stored in the storage unit 12.

  The control unit 11 includes control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various types of processing executed by the CPU. Then, the control unit 11 controls the authentication server 1 by executing various control programs stored in advance in the ROM or the storage unit 12 by the CPU.

  Specifically, as shown in FIG. 6, the control unit 11 includes a gate information acquisition unit 111, a user information acquisition unit 112, a payment information acquisition unit 113, a payment processing unit 114, an authentication processing unit 115, a notification processing unit 116, and the like. Including various processing units. The control unit 11 functions as the various processing units by executing various processes according to the authentication program by the CPU. Moreover, one part or all the process part contained in the control part 11 may be comprised with the electronic circuit. The authentication program may be a program for causing a plurality of processors to function as the various processing units.

  The gate information acquisition unit 111 acquires gate information G1 (gate name, identification information, type, rank (priority), congestion status, availability of use, etc.) described later from the user terminal 3. For example, when the user terminal 3 and the gate device 2 perform data communication and the user terminal 3 acquires the gate information G1 from the gate device 2, the gate information acquisition unit 111 transmits the gate information G1 transmitted from the user terminal 3. To get. The gate information acquisition unit 111 is an example of a regulation unit information acquisition unit of the present invention.

  The user information acquisition unit 112 acquires user information U3 from the user terminal 3. For example, the user information acquisition unit 112 acquires user information U3 transmitted from the user terminal 3 when the user enters the store 200 or exits the store 200. In addition, the user information acquisition unit 112 acquires user information U3 transmitted from the user terminal 3 when the user issues a payment instruction for a product in the store 200.

  The payment information acquisition unit 113 acquires the payment information P1 and the user information U3 transmitted from the user terminal 3 when the user gives the payment instruction at the user terminal 3.

  The settlement processing unit 114 transmits the authentication information for settlement (settlement request) to the settlement server 4 that provides the electronic settlement service in the settlement business specified by the information (payment business information) included in the user information U3. The settlement process for the invoiced amount of the product is executed. The payment authentication information includes an amount (billed amount) included in the payment information P1, a user ID and password included in the user information U3, store identification information, and the like. When the payment process is completed, the payment processing unit 114 includes information on the product purchased by the user in the user information U1 (see FIG. 7) as a purchase history.

  The authentication processing unit 115 executes an authentication process for determining whether to allow or prohibit the user from passing through the gate passage (permitted or not). For example, when the user enters the store 200, the authentication processing unit 115 determines whether the gate is associated with the gate (first traffic regulation unit) corresponding to the gate information G1 based on the gate information G1 and the user information U3. A process to be determined (a store entry authentication process to be described later) is executed. Further, for example, when the user leaves the store 200, the authentication processing unit 115 corresponds to the gate information G1 based on the gate information G1, the user information U3, the settlement result, and the selected product information S1. A process for determining whether or not the gate (first traffic regulation unit) is permitted (a store leaving authentication process described later) is executed.

  The notification processing unit 116 transmits various information to the user terminal 3. For example, the notification processing unit 116 performs an authentication process (a store entry authentication process and a store exit authentication process described later) executed by the authentication process unit 115 when the user enters the store 200 and exits the store 200. Is sent to the user terminal 3. Further, for example, the notification processing unit 116 transmits the settlement result of the settlement process executed in the settlement processing unit 114 to the user terminal 3.

[Gate device 2]
As shown in FIG. 6, the gate device 2 includes a control unit 21, a storage unit 22, an operation display unit 23, a communication I / F 24, a gate 25, and the like. The gate device 2 is disposed in the store 200.

  The gate 25 is installed at the entrance of the store 200 and in the store. The gate 25 is a door that can be opened and closed, for example. When the gate 25 is opened and the passage is opened, the user can pass through the passage of the gate 25. When the gate 25 is closed and the passage is closed, the user passes through the passage of the gate 25. Is impossible. The gate 25 is an example of a traffic regulation unit according to the present invention. Here, although the gate 25 comprised with the physical door which can be opened and closed is mentioned as an example, the traffic regulation part of this invention is not limited to this. The traffic regulation unit of the present invention may be a physical door, an electronic door using light, or a voice door that permits or prohibits passage of a user by voice. Also good. For example, when the traffic regulation part of the present invention is a door using light, the gate device 2 emits blue light when allowing the user to enter the store 200 and enters the user's store 200. A red light is emitted when entry is prohibited. Further, the gate device 2 may irradiate the passage with the light, or may irradiate the adjacent gate devices 2.

  The communication I / F 24 connects the gate device 2 to the communication network N2 wirelessly (for example, near field wireless such as Bluetooth), and enables data communication with the user terminal 3 via the communication network N2.

  The operation display unit 23 is a user interface including a display unit such as a liquid crystal display or an organic EL display that displays various types of information, and an operation unit such as a mouse, a keyboard, or a touch panel that receives an operation. For example, a message indicating that passage through the passage of the gate 25 is permitted and a message indicating prohibition of passage through the passage of the gate 25 are displayed on the display unit.

  The storage unit 22 is a non-volatile storage unit such as a flash memory that stores various types of information. For example, the storage unit 22 stores a control program such as a gate control program for causing the control unit 21 to execute a later-described gate control process (see FIGS. 12 and 15). For example, the gate control processing is recorded non-temporarily on a computer-readable recording medium such as a CD or DVD, and is a reading device (not a CD drive or DVD drive) electrically connected to the gate device 2. And is stored in the storage unit 22.

  The storage unit 22 stores data such as gate information G1 (gate name, identification information, type, rank (priority), congestion status, availability of use, etc.) indicating the attributes of the gate 25. FIG. 9 is a diagram illustrating an example of the gate information G1. The gate information G1 is stored in the storage unit 22 for each gate 25 installed in the store 200. As shown in FIG. 9, the gate information G1 includes a gate name, an ID (identification information), a type (for entering and leaving), a rank (for normal, large, and VIP) (priority), and congestion. It includes information indicating the attributes and characteristics of the gate, such as status (3 (congested), 2 (normal), 1 (vacant)), availability (usable, unavailable). The gate information G1 is set in advance according to user information U1 indicating user attributes. The priority is information set in advance according to the convenience of the user for the gate 25. For example, gates that are more convenient for users, such as gates close to parking lots, gates with few users, and gates with fast authentication processing, are set as priority (VIP) gates with higher priority than normal (reference value) (registered) ) The rank (priority) of the gate may be set in advance by an administrator of the store 200, for example, and may be updated as appropriate after the setting. The gate information G1 is an example of the regulation part information of the present invention.

  The control unit 21 includes control devices such as a CPU, a ROM, and a RAM. The CPU is a processor that executes various arithmetic processes. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various types of information, and is used as a temporary storage memory (working area) for various types of processing executed by the CPU. Then, the control unit 21 controls the gate device 2 by executing various control programs stored in advance in the ROM or the storage unit 22 by the CPU.

  Specifically, the control unit 21 includes various processing units such as a detection processing unit 211, a gate information transmission unit 212, an authentication result acquisition unit 213, a gate processing unit 214, and a notification processing unit 215. The control unit 21 functions as the various processing units by executing various processes according to the gate control program by the CPU. Moreover, one part or all part processing part contained in the control part 21 may be comprised with the electronic circuit. The gate control program may be a program for causing a plurality of processors to function as the various processing units.

  The detection processing unit 211 detects the user terminal 3 via the communication network N2. For example, when the user terminal 3 approaches the gate device 2, the detection processing unit 211 detects the user terminal 3.

  The gate information transmission unit 212 transmits the gate information G1 to the user terminal 3 detected by the detection processing unit 211. For example, when the detection processing unit 211 of the gate device 2B detects the user terminal 3X (see FIG. 2), the gate information transmission unit 212 of the gate device 2B sends the gate information G1 related to the gate B to the user terminal 3X. Send. The gate information transmission unit 212 is an example of a regulation unit information transmission unit of the present invention.

  The authentication result acquisition unit 213 acquires from the user terminal 3 an authentication result of an authentication process (a store entry authentication process and a store exit authentication process described later) executed in the authentication processing unit 115 of the authentication server 1. The authentication result is a result of permitting passage of the passage of the gate 25 (passage permission) or a result of prohibiting (rejecting) passage of the passage of the gate 25 (passage prohibition). The authentication result includes gate information G1.

  The gate processing unit 214 controls the operation (opening / closing, etc.) of the gate 25 based on the authentication result acquired by the authentication result acquisition unit 213. For example, the gate processing unit 214 opens the gate B when the user X is permitted to pass through the passage of the gate B (passing permission), that is, when the authentication result of the passage permission is acquired from the user terminal 3. Open the passage. On the other hand, when the user X is prohibited (pass prohibited) from passing through the passage of the gate B by the user X, that is, when the authentication result of the passage permission is not acquired from the user terminal 3, the gate processing unit 214 Close to close the passage. The gate processing unit 214 is an example of a regulation unit processing unit of the present invention.

  The notification processing unit 215 notifies the user terminal 3 of the operation state of the gate 25. For example, the notification processing unit 215 notifies the user terminal 3 of information indicating that the passage of the gate 25 is in a passable state or information indicating that the passage of the gate 25 is in a passage-prohibited state. .

[Shopping processing]
Hereinafter, the shopping process executed in the information processing system 100 will be described with reference to FIGS. 10 and 11. For example, the shopping process is started when the user visits the store 200 with the user terminal 3. The shopping process may be terminated halfway in response to a predetermined operation on the user terminal 3 by the user. The shopping process includes a settlement process and an authentication process (store authentication process, store exit authentication process) executed in the authentication server 1 and a gate control process executed in the gate device 2. The shopping process is an example of an information processing method of the present invention.

  One or more steps included in the shopping process described here may be omitted as appropriate. Further, the steps in the shopping process may have different execution orders as long as similar effects are produced. Furthermore, although the case where each step in the shopping process is executed by the control unit 11 of the authentication server 1, the control unit 21 of the gate device 2, and the control unit 31 of the user terminal 3 will be described as an example here, In another embodiment, each step in the shopping process may be distributed and executed by a plurality of other processors.

  Here, similarly to the example described above, the user X visits the store 200, purchases (settens) a desired product using the user terminal 3X of the store 200, and leaves the store 200. A specific example of the shopping process executed in the information processing system 100 will be described in correspondence with the series of flows up to.

<Step S101>
First, in step S101, the user X possesses the user terminal 3X and approaches an arbitrary gate 25 on the entrance side (hereinafter referred to as gate E) (visit). Note that the user X may perform an operation of holding the user terminal 3X to an arbitrary gate device 2 (for example, the gate device 2E).

<Step S102>
In step S102, the user terminal 3X and the gate device 2E that controls the gate E perform data communication, and the control unit 21 (detection processing unit 211) of the gate device 2E detects the user terminal 3X.

<Step S103>
In step S103, the control part 21 (gate information transmission part 212) of the gate apparatus 2E transmits the gate information G1 regarding the gate E to the user terminal 3X.

<Step S104>
In step S104, when acquiring the gate information G1 related to the gate E from the gate device 2E, the control unit 31 of the user terminal 3X authenticates the gate information G1 and the user information U3 (user ID, etc.) related to the user X. It transmits to the server 1 (entry authentication request).

<Step S105>
In step S105, the control unit 11 (gate information acquisition unit 111) of the authentication server 1 acquires the gate information G1 related to the gate E transmitted from the user terminal 3X, and the control unit 11 (user information acquisition of the authentication server 1). Unit 112) obtains user information U3 transmitted from the user terminal 3X. Subsequently, the control unit 11 (authentication processing unit 115) of the authentication server 1 determines the passage of the gate E (first traffic regulation unit) corresponding to the gate information G1 based on the gate information G1 and the user information U3 regarding the gate E. Authentication processing (entry authentication processing) is executed to determine whether the user X is permitted to pass or prohibited (permitted / denied).

  Here, the store entrance authentication process executed in the authentication server 1 will be described with reference to FIG.

[Store entry processing]
<Step S201>
First, in step S201, the authentication server 1 acquires a store entrance authentication request from the user terminal 3X. Specifically, the control unit 11 (gate information acquisition unit 111) of the authentication server 1 acquires gate information G1 related to the gate E from the user terminal 3X, and the control unit 11 (user information acquisition unit 112) of the authentication server 1 ) Obtains user information U3 (user ID, etc.) of the user X from the user terminal 3X.

<Step S202>
In step S202, the control unit 11 (authentication processing unit 115) of the authentication server 1 is based on the user information U1 (user ID (member number), expiration date, etc.) stored in the storage unit 12 of the authentication server 1. It is determined whether the user X is a regular member of the store 200. For example, when the expiration date of the membership registration of the user X remains, the control unit 11 (authentication processing unit 115) determines that the user X is a regular member, and the process proceeds to step S203. On the other hand, when the expiration date of the membership registration of the user X has passed, the control unit 11 (authentication processing unit 115) determines that the user X is an irregular member, and the process proceeds to step S205.

<Step S203>
In step S203, the control unit 11 (authentication processing unit 115) of the authentication server 1 determines whether or not the gate E is available based on the gate information G1 (see FIG. 9). For example, if the user can use the gate E, the process proceeds to step S204. If the user cannot use the gate E, the process proceeds to step S205. Whether each gate is in a usable state may be set as appropriate by an administrator of the store 200 or may be set by the control unit 21 of the gate device 2, for example.

<Step S204>
In step S204, the control unit 11 (notification processing unit 116) of the authentication server 1 transmits a permission notification (authentication result) permitting the user X to pass through the gate E to the user terminal 3X.

<Step S205>
In step S205, the control unit 11 (notification processing unit 116) of the authentication server 1 transmits a prohibition notification (authentication result) prohibiting the user X from passing through the gate E to the user terminal 3X.

  When the store entrance authentication process (S105 in FIG. 10) is completed, the process proceeds to step S106 (see FIG. 10). Note that, when the passage of the gate E is prohibited, the authentication server 1 may execute a process for prohibiting passage of the other gates (gates F and G). In this case, the authentication server 1 may notify the user X of member registration (update) information (guidance). For example, the screen shown in FIG. 13 is displayed on the user terminal 3X of the user X.

<Step S106>
In step S106, when the user terminal 3X acquires the authentication result (permission notification or prohibition notification) from the authentication server 1, the user terminal 3X transmits the authentication result to the gate device 2E.

<Step S108>
In step S108, when the control unit 21 (gate processing unit 214) of the gate device 2E acquires the permission notification from the user terminal 3X (S107: YES), the gate E is opened to open the passage.

<Step S109>
In step S109, when the control unit 21 (gate processing unit 214) of the gate device 2E obtains the prohibition notification from the user terminal 3X (S107: NO), the gate E is closed and the passage is closed.

<Step S110>
In step S <b> 110, the user X enters the store 200 through the passage of the gate E. At this time, the screen shown in FIG. 3A is displayed on the user terminal 3X of the user X. As a result, the user X can perform a purchase operation for the product in the store.

<Step S111>
In step S111, the user X captures (scans) the barcode given to the product desired to be purchased with the camera 35 of the user terminal 3X. For example, when the user scans three products a, b, and c, the screen shown in FIG. 3B is displayed on the user terminal 3X, and the product information (selected product information S1 (FIG. 8) is displayed. Reference)) is stored in the storage unit 12 of the authentication server 1.

<Step S112>
In step S112, the user X selects “payment” (settlement instruction) on the screen shown in FIG. 3B. The user X may use a coupon or the like. Then, the control unit 31 (notification processing unit 313) of the user terminal 3X transmits the settlement information P1 and the user information U3 to the authentication server 1.

<Step S113>
In step S113, when acquiring the payment information P1 and the user information U3 from the user terminal 3X, the control unit 11 (payment processing unit 114) of the authentication server 1 transmits a payment request to the payment server 4, and the products a, Settlement processing is executed for the billed amounts of b and c (5000 yen). When the payment processing is completed, the control unit 11 (notification processing unit 116) of the authentication server 1 notifies the user terminal 3X of the payment result (payment completion notification, payment incomplete notification). When the settlement is completed, the settlement processing unit 114 updates the settlement status of the selected product information S1 (see FIG. 8) from “unsettled” to “completed”.

<Step S114>
In step S114, when the user terminal 3X acquires from the authentication server 1 a notification that the payment has been completed (settlement completion notification) (S114: YES), the process proceeds to step S115 (see FIG. 12) and is used. When the person terminal 3X acquires a notification that the payment is not completed (payment incomplete notification) from the authentication server 1 (S114: NO), the process returns to step S112. When the settlement is not completed, for example, a screen shown in FIG. 14 is displayed on the user terminal 3X of the user X.

  When returning to step S112, for example, the user X cancels any of the selected products a, b, and c and gives a settlement instruction again, or changes the credit card to be used and gives a settlement instruction again.

<Step S116>
When the settlement is completed, the user X moves in the direction of an arbitrary gate (hereinafter referred to as gate A) in order to leave the store. When the user X enters an area (predetermined area) where the user terminal 3X and the gate device 2A can perform data communication (S115), the control unit 21 (detection processing unit 211) of the gate device 2A moves the user terminal 3X to the user terminal 3X. Detect.

<Step S117>
In step S117, the control unit 21 (gate information transmission unit 212) of the gate device 2A transmits the gate information G1 related to the gate A to the user terminal 3X.

<Step S118>
In step S118, when acquiring the gate information G1 related to the gate A from the gate device 2A, the control unit 31 of the user terminal 3X authenticates the gate information G1 and the user information U3 (user ID, etc.) related to the user X. It transmits to the server 1 (store exit authentication request).

<Step S119>
In step S119, the control unit 11 (gate information acquisition unit 111) of the authentication server 1 acquires the gate information G1 related to the gate A transmitted from the user terminal 3X, and the control unit 11 (user information acquisition of the authentication server 1). Unit 112) obtains user information U3 transmitted from the user terminal 3X. Subsequently, the control unit 11 (authentication processing unit 115) of the authentication server 1 determines the gate information G1 based on the gate information G1, the user information U3, the payment information P1, the payment result, and the selected product information S1 regarding the gate A. An authentication process (store exit authentication process) for determining whether to permit or prohibit (permitted) the user X to pass through the passage of the gate A (the first traffic regulation unit) corresponding to.

  Here, the store exit authentication process executed in the authentication server 1 will be described with reference to FIG.

[Closed store authentication process]
<Step S301>
First, in step S301, the authentication server 1 acquires a store exit authentication request from the user terminal 3X. Specifically, the control unit 11 (gate information acquisition unit 111) of the authentication server 1 acquires gate information G1 related to the gate A from the user terminal 3X, and the control unit 11 (user information acquisition unit 112) of the authentication server 1 ) Obtains user information U3 (user ID, etc.) of the user X from the user terminal 3X.

<Step S302>
In step S302, the control unit 11 (authentication processing unit 115) of the authentication server 1 determines whether or not the payment is completed based on the payment result. If the payment has been completed (S302: YES), the process proceeds to step S303. If the payment has not been completed (S302: NO), the process proceeds to step S306. For example, when the user X does not issue a settlement instruction even though the product is scanned (see FIG. 8), the authentication processing unit 115 determines that the settlement has not been completed.

<Step S303>
In step S303, the control unit 11 (authentication processing unit 115) of the authentication server 1 is included in, for example, gate information G1 (see FIG. 9) regarding the gate A, user information U1 (see FIG. 7), and settlement information P1. It is determined whether or not the gate A is in a usable state based on at least one of the product information (product name, product content, price, characteristic (size, weight)). For example, if the gate A does not support the passage of a large product (gate information G1) and the size of the purchased product is large (product information and characteristics), the authentication processing unit 115 can use the gate A. It is determined that it is not. In addition, when the rank of the gate A is set for a general person (gate information G1) and the user is an elderly person (user information U1), the authentication processing unit 115 determines that the gate A cannot be used. When the authentication processing unit 115 determines that the gate A can be used (S303: YES), the process proceeds to step S305, and when the authentication processing unit 115 determines that the gate A cannot be used (S303: NO), the process proceeds to step S304.

<Step S304>
In step S304, the control unit 11 (authentication processing unit 115) of the authentication server 1 determines a gate (permitted gate: second passage restriction unit) that allows the user X to pass among the plurality of gates. Specifically, the authentication processing unit 115 includes at least one user information U1 among the user's age, sex, purchase history in the store, and member rank set in the store, and each gate. The permission gate is determined based on the gate information G1 and the settlement information P1. For example, when the user X is an elderly person (see FIG. 7), the authentication processing unit 115 determines that the use of the gate A is impossible (S303: NO), and sets the priority (VIP) gate C (see FIG. 9). Decide on a permission gate. Further, for example, when the member rank of the user Y is “3” higher than the reference rank “1” (general) (see FIG. 7), the authentication processing unit 115 determines that the use of the gate A is not possible (S303: NO), the priority (VIP) gate C (see FIG. 9) whose priority is higher than the reference value (normal) is determined as the permission gate.

<Step S305>
In step S305, the control unit 11 (notification processing unit 116) of the authentication server 1 transmits a permission notification (authentication result) permitting the user X to pass through a predetermined gate path to the user terminal 3X. For example, the notification processing unit 116 transmits a permission notification (authentication result) permitting the user X to pass through the passage of the gate C to the user terminal 3X. In addition, the notification processing unit 116 may transmit a message (store exit guidance) that prompts the user terminal 3X to use the priority gate (gate C). Thereby, the screen shown in FIG. 16 is displayed on the user terminal 3X of the user X.

  When the gate A is in a usable state (S303: YES), the notification processing unit 116 sends a permission notification (authentication result) that permits the user X to pass through the passage of the gate A to the user terminal 3X. Send to.

<Step S306>
In step S306, the control unit 11 (notification processing unit 116) of the authentication server 1 transmits a prohibition notification (authentication result) prohibiting the user X from passing through the gate A to the user terminal 3X.

  When the above store exit authentication process (S119 in FIG. 11) ends, the process proceeds to step S120.

<Step S120>
In step S120, when the user terminal 3X acquires the authentication result (permission notification or prohibition notification) from the authentication server 1, the user terminal 3X transmits the authentication result to the gate device 2A.

<Step S122>
In step S122, when the control unit 21 (gate processing unit 214) of the gate device 2A obtains the permission notice for the gate A from the user terminal 3X (S121: YES), the gate A is opened to open the passage. When the gate A is opened, the user X can leave the store (S124).

<Step S123>
In step S123, when the control unit 21 (gate processing unit 214) of the gate device 2A obtains the prohibition notification from the user terminal 3X (S121: NO), the gate A is closed and the passage is closed.

  Here, when the user X confirms the message shown in FIG. 16 and moves to the gate C, the control unit 21 (gate processing unit 214) of the gate apparatus 2C receives the permission for the gate C from the user terminal 3X. Get notifications. Thereby, the gate processing unit 214 opens the gate C to open the passage. Thereby, the user X passes the passage of the gate C and leaves the store (S124). The shopping process is executed as described above.

  As described above, in the information processing system 100 according to the present embodiment, the user of the store 200 performs purchase processing (settlement) of the product at the user terminal 3 in the store, and then the predetermined gate 25 It is possible to leave the store 200 through the passage. Further, since the gate device 2 opens and closes the gate 25 when it is confirmed that the user has properly completed the settlement, it is possible to prevent the user from cheating. This eliminates the need for the store clerk to check whether the user has properly completed the settlement. For this reason, it is possible to save the time required for the confirmation work of the store clerk. Therefore, it is possible to save labor of the store 200 and improve the convenience of the user who uses the store 200.

  Further, since the gate device 2 only needs to be able to perform data communication with the user terminal 3, it is not necessary to construct a network such as an in-store LAN or the Internet. Furthermore, since the user can know the gate 25 (permitted gate) suitable for the user when leaving the store, the user can leave the store smoothly after completing the shopping. Further, since the gate device 2 does not need to construct a network, it can be easily installed in the existing store 200.

  The information processing system 100 of the present invention is not limited to the above-described embodiment, and may be in the form shown below.

  As another embodiment, the authentication server 1 may determine a gate 25 (permission gate) to be used by the user when executing the settlement process (S113 in FIG. 10). Specifically, when acquiring the payment information P1 and the user information U3 from the user terminal 3X, the control unit 11 (payment processing unit 114) of the authentication server 1 transmits a payment request to the payment server 4, and the products a, Settlement processing is executed for the billed amounts of b and c (5000 yen). When the payment is properly completed, the control unit 11 (authentication processing unit 115) of the authentication server 1 reads the user information U1 (see FIG. 7) and the information on the product (product name, product content, Based on the amount of money and characteristics (size, weight)), a permission gate (gate C in the above example) suitable for the user X is determined. In this case, for example, the screen shown in FIG. 17 is displayed on the user terminal 3X of the user X.

  Thereby, the user X acquires information on the exit gate (gate C) when the settlement is completed. According to this configuration, since the user X can obtain information on the exit gate (permitted gate) even if he / she is not near the gate, the user X can exit the store more smoothly after the settlement is completed.

  As another embodiment, the information processing system 100 uses (passes) a user X based on various information from a plurality of gates in the store exit authentication process (see FIG. 15). Decide the gate to be allowed (permission gate). For example, since the user Y is registered with the member rank “3 (VIP)” (see FIG. 7) and the payment amount of the product is high (23,000 yen) (see FIG. 8), the authentication server 1 has priority. The (VIP) gate C (see FIG. 9) is determined to be a permission gate that allows the user Y to use it. Further, for example, the user Z is registered with the member rank “1 (general)” (reference value) (see FIG. 7) and the settlement amount of the product is a small amount (500 yen) (see FIG. 8). The authentication server 1 determines the normal gate A (see FIG. 9) as a permission gate that permits the user Z to use it. Further, for example, when the user X is a woman, the authentication server 1 may determine a female-only gate (not shown) as a permission gate.

  Further, the authentication server 1 may determine the permitted gate based on the congestion status of the gate included in the gate information G1. For example, when the user X is going to leave the store using the gate A and the gate A is congested (see FIG. 9), the authentication server 1 determines that the gate A is not in a usable state. The other vacant gate C is determined as the permission gate. As described above, the authentication processing unit 115 determines the permission gate based on at least one of the user information U1, the gate information G1, and the payment information P1.

  As another embodiment, when the user Y uses the space 210 (see FIG. 2) in the store through the passage of the gate D of the gate device 2D, the authentication server 1 performs the store entry authentication process (FIG. 12). The same processing as in (Refer to) is executed. That is, when passing through the passage of the gate D, the authentication server 1 may omit the process of whether or not the settlement is completed. When the user Y purchases a product (food or drink) in the store and brings the purchased product into a space 210 (so-called “eat-in space”) to eat and drink, the authentication server 1 makes a payment when passing through the passage of the gate D. The process of whether or not is completed is executed.

  Here, the space 210 can be applied to various uses. For example, the space 210 may be a parking lot installed outside the store. In this case, the gate D is close to the parking lot and is convenient for the user. Therefore, for example, the manager of the store 200 registers the gate D as a priority (VIP) gate. Thereby, for example, the authentication server 1 determines the gate D as a permission gate and prompts the elderly person, the purchaser of the high-priced product, and the user registered in the VIP to use the gate D. Note that the authentication server 1 executes a process as to whether or not the settlement is completed when passing through the passage of the gate D.

  Further, for example, the space 210 may be a toilet installed in a store. In this case, the authentication server 1 executes processing for determining whether or not the settlement is completed when passing through the passage of the gate D.

  In the information processing system 100 according to the above-described embodiment, the authentication server 1 detects the authentication process (input) after the gate device 2 detects the user terminal 3 and the gate device 2 and the user terminal 3 start data communication. Store authentication processing, store authentication processing). As another embodiment, the authentication server 1 may execute the authentication process at the time when the position information of the user terminal 3 is acquired by GPS (registered trademark) or the like. In this case, the authentication server 1 further passes the user based on the gate information G1 stored in advance in the storage unit 12 of the authentication server 1 when detecting the user terminal 3 that has entered the predetermined area. You may determine the gate (permission gate) which permits.

  In the information processing system 100 according to the above-described embodiment, the gate devices 2 have a common configuration. As another embodiment, one gate device 2 may be installed in the store 200, and the gate device 2 may be configured to manage and control the plurality of gates 25. As another embodiment, the gate device 2 for entering the store acquires the user ID when entering the store, and opens the passage by opening the gate when the user is confirmed to be a regular member. But you can. In this case, the gate device 2 for entering the store can omit the gate information transmission unit 212, the authentication result acquisition unit 213, and the notification processing unit 215.

  As another embodiment, a control program such as an authentication program for causing the control unit 11 of the authentication server 1 to execute the store entrance authentication process (see FIG. 12) and the store exit authentication process (see FIG. 15) is an application software program. Alternatively, it may be downloaded to the user terminal 3 via the network (Internet). For example, when the user X registers as a member of the store 200 and downloads (installs) the application software program to the user terminal 3X (smart phone or the like), the shopping process (system) introduced into the store 200 is used. It becomes possible to do.

  The store terminal installed in the store 200 includes a control program such as the authentication program, and causes the control unit of the store terminal to execute the store entry authentication process (see FIG. 12) and the store exit authentication process (see FIG. 15). May be. Furthermore, the store terminal may include a control program such as a gate control program for executing the gate control process, and control operations of the plurality of gates 25.

  In the information processing system 100 according to the above-described embodiment, the entrance gate device 2 (2E, 2F, G) and the exit gate device 2 (2A, 2B, 2C) are provided separately. Yes. As another embodiment, each gate device 2 may be provided for entering and leaving the store. That is, each gate device 2 may execute a store entry authentication process at the time of entering a store and a store exit authentication process at the time of leaving a store. Thus, each gate device 2 performs gate opening / closing control when entering the store and gate opening / closing control when leaving the store. Therefore, the number of gate devices 2 installed in the store 200 can be reduced.

  Note that the payment processing described above is an example, and the information processing system 100 may employ other payment processing. For example, the user may read the QR code displayed on the store terminal with the user terminal 3 and perform the settlement process. Alternatively, the user terminal 3 may read the barcode given to the product, the QR code displayed on the user terminal may be read by the store terminal, and the store terminal may perform the payment process.

DESCRIPTION OF SYMBOLS 100 Information processing system 200 Store 1 Authentication server 11 Control part 111 Gate information acquisition part 112 User information acquisition part 113 Payment information acquisition part 114 Payment processing part 115 Authentication processing part 116 Notification processing part 2 Gate apparatus 21 Control part 25 Gate 211 Detection Processing unit 212 Gate information transmission unit 213 Authentication result acquisition unit 214 Gate processing unit 215 Notification processing unit 3 User terminal 31 Control unit 35 Camera 311 Reading processing unit 312 Display processing unit 313 Notification processing unit

Claims (13)

A payment information acquisition unit for acquiring payment information related to payment of the product selected by the user at the store;
A payment processing unit that executes a payment process based on the payment information acquired by the payment information acquisition unit;
A regulation unit information acquisition unit that acquires regulation unit information indicating an attribute of the traffic regulation unit installed in the store;
Based on the settlement result indicating whether or not the settlement is completed, and the regulation unit information acquired by the regulation unit information acquisition unit, the user is allowed to pass through the passage of the traffic regulation unit. An authentication processing unit for determining whether to prohibit or prohibit,
A regulation unit processing unit that controls the operation of the traffic regulation unit based on an authentication result by the authentication processing unit;
An information processing system comprising: The authentication processing unit determines whether or not the traffic regulation unit is available based on the payment information and the regulation unit information.
The authentication processing unit permits the user to pass through the passage of the traffic regulation unit when the settlement is completed and the traffic regulation unit is available. , Prohibiting the user from passing through the passage of the traffic regulation unit when the settlement is not completed,
When the user is permitted to pass through the passage of the traffic regulation unit, the regulation unit processing unit opens the passage of the traffic regulation unit and prohibits the user from passing through the passage of the traffic regulation unit. The passage of the traffic control part is closed when
The information processing system according to claim 1. The store is provided with a plurality of the traffic regulation sections,
The payment information includes information indicating characteristics of a product selected by the user,
The authentication processing unit determines whether or not the first traffic regulation unit is usable among the plurality of traffic regulation units based on the characteristics of the product and the regulation unit information of the first traffic regulation unit. Judgment
The authentication processing unit, when the settlement is completed and the first traffic regulation unit is not in a usable state, the product characteristics and the regulation unit of each of the plurality of traffic regulation units. Based on the information, a second traffic regulation unit that allows the user to pass among the plurality of traffic regulation units is determined,
The restriction part processing part closes the passage of the first traffic restriction part and opens the passage of the second traffic restriction part;
The information processing system according to claim 1. The store is provided with a plurality of the traffic regulation sections,
The information processing system further includes a user information acquisition unit that acquires user information indicating the attribute of the user,
The authentication processing unit determines whether or not the first traffic regulation unit is usable among the plurality of traffic regulation units based on the user information and the regulation unit information of the first traffic regulation unit. Judgment
The authentication processing unit, when the payment is completed and the first traffic regulation unit is not in a usable state, the user information and the regulation unit of each of the plurality of traffic regulation units. Based on the information, a second traffic regulation unit that allows the user to pass among the plurality of traffic regulation units is determined,
The restriction part processing part closes the passage of the first traffic restriction part and opens the passage of the second traffic restriction part;
The information processing system according to claim 1. The user information includes the age of the user, the gender of the user, the purchase history of the user in the store, and the member rank set according to the usage amount of the user in the store. Including at least one of
The information processing system according to claim 4. The restriction part information includes priority information that is preset according to the user's convenience for the traffic restriction part,
When the member rank of the user is higher than a reference rank, the authentication processing unit determines, as the second traffic control unit, a traffic control unit whose priority is higher than a reference value among a plurality of the traffic control units. To
The information processing system according to claim 5. The store is provided with a plurality of the traffic regulation sections,
The restriction part information includes congestion information indicating a congestion state of the traffic restriction part,
The authentication processing unit determines whether or not the first traffic regulation unit among a plurality of the traffic regulation units is available based on the congestion information of the first traffic regulation unit,
A plurality of authentication processing units based on the congestion information of each of the plurality of traffic control units when the settlement has been completed and the first traffic control unit is not available; A second traffic regulation unit that allows the user to pass among the traffic regulation units of
The restriction part processing part closes the passage of the first traffic restriction part and opens the passage of the second traffic restriction part;
The information processing system according to claim 1. The payment information acquisition unit acquires the payment information from a user terminal used by the user at the store,
The information processing system further includes a notification processing unit that transmits an authentication result by the authentication processing unit to the user terminal,
The restriction unit processing unit controls the operation of the traffic restriction unit based on the authentication result acquired from the user terminal.
The information processing system according to any one of claims 1 to 7. A detection processing unit for detecting the user terminal;
A regulation part information transmitting unit that transmits the regulation part information to the user terminal detected by the detection processing unit;
The information processing system according to claim 8, further comprising: A payment information acquisition unit for acquiring payment information related to payment of the product selected by the user at the store;
A payment processing unit that executes a payment process based on the payment information acquired by the payment information acquisition unit;
A regulation unit information acquisition unit that acquires regulation unit information indicating an attribute of the traffic regulation unit installed in the store;
Based on the settlement result indicating whether or not the settlement is completed, and the regulation unit information acquired by the regulation unit information acquisition unit, the user is allowed to pass through the passage of the traffic regulation unit. An authentication processing unit for determining whether to prohibit or prohibit,
An information processing apparatus comprising: A traffic regulation department installed in the store;
A detection processing unit for detecting a user terminal of a user who uses the store;
A restriction unit information transmission unit that transmits restriction unit information indicating an attribute of the traffic restriction unit to the user terminal detected by the detection processing unit;
The user is allowed to pass through the passage of the traffic regulation unit, which is determined based on the settlement result indicating whether or not the product selected by the user has been settled and the regulation unit information. An authentication result acquisition unit for acquiring an authentication result indicating whether to prohibit or prohibit from the user terminal;
A regulation unit processing unit that controls the operation of the traffic regulation unit based on the authentication result acquired by the authentication result acquisition unit;
A traffic regulation device comprising: Get payment information about payment for products selected by the user at the store,
Execute payment processing based on the acquired payment information;
Obtaining restriction part information indicating an attribute of the traffic restriction part installed in the store;
Based on the settlement result indicating whether or not the settlement has been completed and the obtained regulation unit information, it is determined whether to allow or prohibit the user from passing through the passage of the traffic regulation unit. To
Information processing method. Obtaining payment information relating to the payment of the product selected by the user at the store;
Executing a payment process based on the acquired payment information;
Obtaining restriction part information indicating an attribute of a traffic restriction part installed in the store;
Based on the settlement result indicating whether or not the settlement has been completed and the obtained regulation unit information, it is determined whether to allow or prohibit the user from passing through the passage of the traffic regulation unit. And steps to
A program that causes a computer to execute.

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