JP2019057299A - Accounting processing system, program, and accounting processing method - Google Patents

Abstract

To provide an accounting processor capable of economically issuing a receipt, a cleaning system, a program, and a deposit check output method.SOLUTION: Provided is a POS terminal (accounting processor) that registers a to-be-cleaned article (product) (step ST1-3 and the like), and performs settlement of payment on the basis of detail information about the registered to-be-cleaned article (step ST1-4 and the like). Necessity/unnecessity information indicating whether a previously-set deposit check is necessary or unnecessary is referred to (step ST1-5), and in the case where the referred result indicates unnecessity (in the case of a customer who requires an electronic deposit check), a receipt R1 that does not include detail information (deposit information) about the product is issued as a receipt issued along with settlement of payment (step ST1-6). In the case where the referred result indicates necessity (in the case of a customer who does not require an electronic deposit check), a receipt R2 (or R2-1 and R2-2) obtained by adding detail information (deposit information) about the product to the receipt issued along with settlement of payment is issued (step ST1-7).SELECTED DRAWING: Figure 10

Description

  The present invention relates to an accounting processing apparatus, a cleaning system, a program, and a deposit slip output method.

  In the cleaning industry, when a cleaning product is deposited, a receipt for payment is issued and a cleaning slip is issued. The deposit slips are issued in paper for stores used for tagging each of the cleaned items and for customers used for picking up the cleaned items. For customers, a combination of a receipt and a deposit slip is also used. However, if all receipts and receipt slips are issued in paper, there is a problem that the consumption of paper increases and it is not economical. In addition, there is a potential problem that a deposit form issued by paper may be accidentally discarded or lost.

  On the other hand, recently, electronic receipts have been experimentally implemented (see Patent Document 1, etc.). When the electronic receipt system is adopted, it is economical because the receipt is not issued on paper, but the receipt (receipt) used for filing etc. is not issued on paper, so there may be deficiencies in various filings (eg filing) Sometimes paper receipts cannot be attached. In addition, it is possible to issue a receipt separately from the electronic receipt, but after issuing the closing process, the receipt will be issued, or it will be handled by handwriting, etc., so there is a possibility of forgetting to issue or making a mistake There is sex.

Japanese Patent No. 5248459

  The present invention has been made in view of the above points, and its purpose is to be able to issue a receipt economically, and for example to mistakenly discard or eliminate a display of detailed information such as a deposit slip. It is an object of the present invention to provide an accounting processing device, a cleaning system, a program, and a deposit slip output method that can reduce the risk of being lost.

The accounting processing apparatus according to the present invention is a reading means for reading code information for identifying a customer in an accounting processing apparatus for registering a cleaning product deposited from a customer and outputting a receipt upon payment for the registered cleaning product. And referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received based on the read code information, and the reference result is not set to be received electronically , When a receipt slip consisting of detailed information of the cleaning product deposited from the customer and the accounting information accompanying the payment is output to a receipt, while the reference result is set to be received electronically, The accompanying accounting information is output on a receipt, and the detailed information of the cleaning product deposited from the customer can be viewed as an electronic deposit slip on an external device. Is characterized by comprising a control means for outputting the so that, a.
Depending on the customer who needs the deposit slip and the customer who does not need the deposit slip, the receipt is output differently, so only the necessary items can be printed on the receipt according to each case. As a result, receipts that are consumables can be saved and economical waste can be eliminated.
In any case, since a receipt is issued, various declarations can be reliably made using this receipt (receipt).

Customers who require paper receipt slips are issued receipts including transaction details, and customers who do not require paper receipt slips are issued receipts that do not include transaction details, so consumables can be saved. There is no waste economically. For customers who do not require paper receipt slips, electronic receipt slips are used instead of paper receipt slips, and the customer's own mobile terminal including transaction details in the electronic deposit slips (for example, mobile phones and Smartphone or tablet type terminal device) can be displayed, thereby reducing the mistakenly discarding or eliminating the transaction details displayed on the paper.
In addition to the above feature, the present invention is characterized in that, when the reference result is not set to be received electronically, the control means outputs the issued receipt including information for installing a member application. It is said.
In addition to the above features, the present invention is characterized in that, when the reference result is not set to be received electronically, the control means outputs the issued receipt including information for registering member information. It is said.

  A cleaning system according to the present invention is a cleaning system comprising: an accounting processing device for registering a cleaning product deposited from a customer, and outputting a receipt upon payment for the registered cleaning product; and a portable terminal operated by the customer The accounting processing device reads the code information for identifying the customer, and electronically receives a receipt of the cleaning product deposited from the customer based on the read code information. If the reference result is not set to be received electronically, the receipt slip consisting of the detailed information of the cleaning item deposited from the customer and the accounting information accompanying the payment settlement are output on the receipt, If the reference result is set to be received electronically, the accounting information accompanying the payment is output on a receipt. And a control means for outputting detailed information of the cleaning product deposited from the customer so that the portable terminal can view it as an electronic deposit form, and the portable terminal includes at least the cleaning product deposited from the customer. It is characterized by comprising display means for displaying information indicating whether it is being deposited or has been delivered and the detailed information of the cleaning product as a deposit slip.

In addition to the above features, the present invention is characterized in that the code information read by the reading unit is code information displayed on the display unit of the portable terminal.
In addition to the above features, the present invention provides the control means for registering information for installing a member application on the issued receipt or registration of member information when the reference result is not set to be received electronically. It is characterized in that any of the information for performing is output.

  Further, the program according to the present invention registers a cleaning product deposited from a customer, and reads a code information for identifying the customer by a computer as an accounting processing device that outputs a receipt in response to payment of the registered cleaning product. Based on the read code information, the reading means refers to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, and the reference result is not set to be electronically received. In the case where the receipt slip including the detailed information of the cleaning product deposited from the customer and the accounting information accompanying the payment settlement are output to a receipt, while the reference result is set to be received electronically, the payment settlement The accounting information associated with the customer is output to the receipt, and the detailed information on the cleaning items deposited by the customer is electronically deposited on an external device. It is characterized in that to control means for outputting to allow browse function as.

  In addition, the method for outputting a cleaning product receipt slip according to the present invention is a method of registering a cleaning product deposited from a customer, and outputting a receipt upon payment for the registered cleaning product. In the output method, a reading step of reading code information for identifying the customer, and information indicating whether or not a receipt of the cleaning product deposited from the customer is electronically received based on the read code information When the reference result is not set to be received electronically, the receipt slip including the detailed information of the cleaning item deposited from the customer and the accounting information accompanying the payment is output to the receipt, and the reference result is electronic If it is set to be received automatically, a receipt of the accounting information accompanying the payment will be output, and the credit received from the customer will be output. It is characterized by comprising an output step of outputting to the detailed information of the training products can browse the electronic deposit slip with the external device.

  The program according to the present invention also registers a first computer as an accounting processing device that registers a cleaning product deposited from a customer and outputs a receipt upon payment of the registered cleaning product, and a portable device operated by the customer. A program in a cleaning system comprising a second computer as a terminal, wherein the first computer is read from the customer based on the read code information, reading means for reading the code information for identifying the customer. If the reference result is not set to be received electronically with reference to information indicating whether or not to receive the cleaning product deposit slip electronically, a deposit slip comprising detailed information on the cleaning product deposited from the customer and The accounting information accompanying the payment is output to a receipt, while the reference result is received electronically. If it is fixed, as the control means to output the accounting information accompanying the payment to the receipt, and to output the detailed information of the cleaning item deposited from the customer so that it can be viewed as an electronic deposit slip on the portable terminal, Display means for displaying, as a deposit slip, information indicating whether or not the second computer has at least received the cleaning product deposited from the customer or has been delivered; It is characterized by making it function as.

1 is an overall schematic configuration diagram of a cleaning system 1. FIG. 3 is a diagram illustrating an example of a functional block diagram of the management apparatus 10. FIG. 3 is a diagram illustrating an example of a functional block diagram of a POS terminal 30. FIG. 3 is a diagram illustrating an example of a functional block diagram of a mobile terminal 70. FIG. It is a figure which shows an example of the functional block diagram of the home terminal. It is a figure which shows an example of the goods file. It is a figure which shows an example of the necessity file. It is a figure which shows an example of the custody product history file 150. FIG. It is a figure which shows an example of the membership card screen G1. FIG. 6 is a processing flow diagram at the time of price settlement in the POS terminal 30. It is a figure which shows receipt R1 which does not contain detailed information. It is a figure which shows receipt R2 including detailed information. It is a figure which shows receipt R2-1, R2-2 including detailed information. It is a processing flow figure of management device 10 at the time of receiving transmission of detailed information. It is a figure which shows the goods custody list screen G2. It is a figure which shows the utilization log detail screen G3. FIG. 6 is a processing flow diagram at the time of price settlement in the POS terminal 30. It is a processing flow figure of management device 10 at the time of receiving transmission of detailed information.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is an overall schematic configuration diagram of a cleaning system 1 using an accounting processing apparatus and an information processing system (accounting processing method) according to an embodiment of the present invention. As shown in the figure, the cleaning system 1 includes a management apparatus 10 and an accounting processing apparatus (hereinafter referred to as a “POS terminal”) installed in each cleaning agency (including a cleaning shop that performs cleaning at the shop; hereinafter the same). ) 30, a factory terminal 50 installed in the cleaning factory, a mobile terminal (for example, a terminal device such as a mobile phone or a smart phone) 70 owned by the customer (user), and a customer (user) A terminal device (for example, a personal computer, a tablet terminal, etc., hereinafter referred to as “home terminal”) 80 is connected to a network (communication line) 100 such as the Internet so as to be capable of bidirectional communication. The management device 10, the POS terminal 30, and the factory terminal 50 may be connected by a dedicated communication line.

  The management apparatus 10 is a computer (for example, a server) that controls the entire cleaning system 1 and manages various information such as the product file 110 and the necessity file 130. The management device 10 is an external device connected via the network 100 when viewed from the POS terminal 30.

  FIG. 2 is a diagram illustrating an example of a functional block diagram of the management apparatus 10. As shown in the figure, the management apparatus 10 includes a CPU 11, a ROM 13, a RAM 15, a display unit 17, a hard disk (storage means) 19, an operation unit 21, and a communication unit 23. Each element is connected to each other via a bus 25. The CPU 11 controls the operation of the management apparatus 10 by executing a control program stored in the ROM 13. The ROM 13 stores various information such as the control program. The RAM 15 temporarily stores various information. The display unit 17 is, for example, a liquid crystal display, and displays information to an operator who operates the management device 10. The hard disk 19 is a storage unit that stores various information such as a product file 110 and a necessity file 130 described below. The operation unit 21 is input means having various keys for receiving various operations from an operator who operates the management apparatus 10. The communication unit 23 is a communication interface for communicating (transmitting / receiving) with various external devices via the network 100, and is a reception unit that receives information from other devices and a transmission unit that transmits information to other devices. is there.

  The POS terminal 30 is installed in a cleaning agency, and includes customer information registration processing for inputting the customer's name and telephone number, the following receipt slip or electronic receipt necessity information, etc., and product receipt / return processing, etc. Product information registration processing, price settlement (accounting processing), etc. FIG. 3 is a diagram illustrating an example of a functional block diagram of the POS terminal 30. As shown in the figure, the POS terminal 30 includes a CPU 31, a ROM 33, a RAM 35, a display unit 37, an input unit 39, a printing unit (receipt issuing means) 41, a communication unit 43, and a bus 45. Connected through the network. The CPU 31 controls the operation of the POS terminal 30 by executing a control program stored in the ROM 33. The ROM 33 stores various information such as the control program. The RAM 35 temporarily stores various information. The hard disk 34 is a storage unit that stores various information such as the product file 110 and the necessity file 130. The display unit 37 is, for example, a liquid crystal display (a touch panel combined display unit (input / display unit)), and displays information to a store clerk who operates the POS terminal 30 (product reception processing, product return processing, price settlement processing, etc.). To do. The input unit 39 includes various keys for receiving various operations from a store clerk operating the POS terminal 30, a touch panel provided on the surface of the display unit 37, a handy scanner, a card reader, and the like. The printing unit 41 is used to issue a receipt (receipt), a receipt slip, and the like. The communication unit 43 is a communication interface for communicating with various external devices via the network 100. Note that the plurality of POS terminals 30 connected to the network 100 may be a large number of POS terminals 30 such as a plurality of POS terminals 30 in the same chain store or a POS terminal 30 of a cleaning agency operated by an individual. . That is, the cleaning system 1 is a system that can be configured to cover chain stores and individual stores.

  The factory terminal 50 is a computer installed in a cleaning factory that actually performs cleaning. Although not illustrated, at least a CPU, a ROM, a RAM, a display unit, an input unit, and a communication unit are connected via a bus. It is configured.

  The portable terminal 70 is a portable terminal held by each customer who uses cleaning, for example, a smartphone (multifunctional telephone), and exchanges various information with the management apparatus 10 and the POS terminal 30. FIG. 4 is a diagram illustrating an example of a functional block diagram of the mobile terminal 70. As shown in the figure, the mobile terminal 70 is configured by connecting a CPU 71, a ROM 73, a RAM 75, a touch panel display (input / display) 77, and a communication unit 78 via a bus 79. ing. The CPU 71 controls the operation of the mobile terminal 70 by executing a control program stored in the ROM 73. The ROM 73 stores various information such as the control program and image data (image format information) displayed on the touch panel combined display unit 77. The RAM 75 temporarily stores various information. The touch panel combined display unit 77 is a device that combines a display device that displays various images such as a liquid crystal panel and a position input device such as a touch pad, and is a customer who operates the portable terminal 70 (a portable terminal holder). ) And information is displayed by pressing the display on the screen (tapping, dragging, flicking, etc.). The communication unit 78 is a communication interface for communicating with various external devices via the network 100, and is also a means for receiving various information such as detailed information on the product requested for cleaning.

  Also, the specification is such that various applications can be freely installed on the mobile terminal 70 from the management apparatus 10. For example, a cleaning member application as shown in FIG. 9 is installed on the mobile terminal 70. In addition, the installation of the cleaning member application was performed by imaging the two-dimensional code (1. application download) printed at the bottom of the receipt R2 shown in FIG. 12 with an imaging unit (CCD camera) not shown. The two-dimensional code may be decoded (decoded), connected to a download destination (for example, a management device such as a server) based on the decoding result, and the cleaning member application may be downloaded and installed.

  This cleaning member application is generally composed of two elements “activity” and “service”. An activity is a program with a single screen that is running while the screen is displayed, but the user exits the application or the screen disappears due to an interruption such as an incoming call. Then, it becomes a mechanism to be in a standby state.

  On the other hand, a service is a program that does not have a screen and always operates as a background process, and resides in the system of the mobile terminal 70, and executes processing in response to a request from a cleaning member application or another application. Since the service itself does not have a screen, data and the like are set through an activity having a screen. Note that the service and activity operate in a mechanism of inter-process communication because the processes that operate may be different from each other. For example, a cleaning member application (activity) for displaying detailed information of a product requested for cleaning, and a program (service) for receiving detailed information of cleaning products, cleaning finish information distributed from the management apparatus 10 Operates using interprocess communication.

FIG. 5 is a diagram illustrating an example of a functional block diagram of a home terminal 80 (for example, a personal computer or a tablet terminal) owned by a customer. As shown in the figure, the home terminal 80 includes at least a CPU 81, a ROM 83, a RAM 85, a display unit 87, an input unit 89, and a communication unit 93 connected via a bus 95. Yes.
The printing unit 91 may be connected to the home terminal 80 via WiFi or the like via an interface such as a USB or the communication unit 93.

  FIG. 6 is a diagram illustrating an example of the product file 110 stored in the management apparatus 10. As shown in the figure, the product file 110 stores a product code, a product name, a washing category, a storage category, a unit price, the number of days scheduled for finishing, and the like. Here, the number of days scheduled to be finished is the normal number of days that it takes for the cleaning to be completed after receiving the product.

  FIG. 7 is a diagram showing an example of the necessity file 130 stored in the management apparatus 10. As shown in the figure, the necessity file 130 stores the customer code and the necessity of a deposit slip or electronic receipt. Whether the receipt slip or the electronic receipt is necessary is, for example, read out the necessity information of the customer from the necessity file 130 based on the customer identification information registered as a member of the customer at the POS terminal 30 or the management apparatus 10. Therefore, it is possible to appropriately set or change the necessity information of the receipt slip or the electronic receipt. Further, necessity information may be set when newly registering a member in the POS terminal 30 or the management apparatus 10. The necessity information of the necessity file 130 may be set when the member registration is performed using the portable terminal 70. For example, the necessity information 130 printed at the bottom of the receipt shown in FIG. The dimensional code (2. Member registration) is imaged by an imaging unit (CCD camera) (not shown) of the mobile terminal 70, the captured two-dimensional code is decoded, and membership registration is performed based on the decoding result. Necessary information is input as input information (customer information) at the time of registration in which various settings are made on the member registration screen displayed on the display unit of the portable terminal 70 by connecting to a destination (eg, a management device such as a server). You may do it. Of course, the information on the necessity of the receipt slip and the electronic receipt in the necessity file 130 can be changed as appropriate even after member registration. The necessity file 130 is not limited to being stored in the RAM 15 or the hard disk 19 of the management apparatus 10, but may be stored in the RAM 35 or the hard disk 34 of the POS terminal 30.

  FIG. 8 is a diagram showing an example of a custody product history file 150 stored in the management apparatus 10. As shown in the figure, the custody product history file 150 stores information such as a customer code, a custody product name, a price, a custody date, a scheduled finish date, a finish date, and a collection date.

"Example 1"
Next, an example “Example 1” of the operation of the cleaning system 1 will be described. In the cleaning system 1, the mobile terminal 70 itself has the function of a cleaning shop membership card, a receipt (electronic receipt), and a receipt slip. Information, accounting information, cleaning finish information, and the like can be distributed, and conversely, questionnaire information and the like can be transmitted from the mobile terminal 70 side or the like to the management apparatus 10 side. Customer information is centrally managed by the management apparatus 10. The management device 10 is a cloud server that provides services specialized for cleaning, and a cleaning shop or the like uses the mechanism of this cloud server to perform various services from receiving to delivery of cleaning items left by customers. Providing customers with benefits and other services.

  Then, the customer downloads the cleaning member application displayed on the touch panel display 77 of the portable terminal 70 in advance and stores it in the RAM 75, thereby becoming a member on the cleaning system 1. At this time, the necessity information of the paper deposit slip (or electronic deposit slip), which is one of the customer information, is input from the POS terminal 30, the management device 10 or the portable terminal 70, and stored in the management device 10 or the POS terminal 30. Let me. Further, when a paper receipt slip is unnecessary, a distribution destination (for example, a customer's portable terminal 70 or a customer's own home terminal 80) that distributes the detailed information of the product is also one of the customer information, such as the POS terminal 30 and the management device. 10 or the portable terminal 70 and stored in the management device 10 or the POS terminal 30.

  FIG. 10 is a processing flow diagram at the time of price settlement in the POS terminal 30. First, when a customer goes to a cleaning agent store (for example, “XX cleaning AAA store”) and starts a cleaning member application of the portable terminal 70 in order to deposit a cleaning product, a home screen is displayed on the touch-panel display 77. A membership card screen G1 as shown in FIG. 9 is displayed. The bar code (membership number, etc.) displayed on the membership card screen G1 is read by the input unit 39 of the POS terminal 30 of the cleaning agency (step ST1-1).

  The POS terminal 30 makes an inquiry to the management apparatus 10 using the read member number (customer code) or the like, acquires member information, and stores it in the RAM 35 (step ST1-2). The member information includes necessity information of the deposit form. The acquisition of necessity information is not limited to making an inquiry to the management apparatus 10 using the read member number (customer code) or the like. For example, the member information is stored in the POS terminal 30 of the cleaning agency. The member information (customer code) read in may be used to call the corresponding member information from the member information stored in the POS terminal 30 to obtain the necessity information of the deposit slip. The necessity information of the deposit slip is either a paper deposit slip or an electronic deposit slip. In this embodiment, a paper deposit slip is shown as an example. The rejection information setting is the reverse setting of the paper deposit slip setting in the present embodiment (the key of the electronic deposit slip is the failure of the paper deposit slip, and the failure of the electronic deposit slip is the key of the paper deposit slip).

  Then, the CPU 31 of the POS terminal 30 performs registration of the deposited merchandise in the POS terminal 30 (step ST1-3), and performs payment (settlement) for the price (step ST1-4). Note that the unit price and the estimated number of finishing days used for calculation of the price settlement are calculated using information in the product file 110.

  Next, it is determined whether or not a deposit slip is necessary from the information on whether or not the deposit slip (paper) is required (step ST1-5). As shown in FIG. 11, a receipt R1 (total information 11a instead of the detailed information 12b) that does not include the detailed information 12b (see FIG. 12) is printed and issued. On the other hand, if necessary, the process proceeds to step ST1-7. Then, the printing unit 41 prints / issues one receipt R2 or two receipts R2-1 and R2-2 including the detailed information 12b or 13b as shown in FIG.

  Here, the receipt R1 that does not include the detailed information shown in FIG. 11 is a receipt that describes only the receipt, that is, only the accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt in which the detailed information of the product (information indicating the stored product in an itemized list, this information becomes a deposit slip) 12b together with the accounting information. It is. That is, the receipt R2 is a receipt and receipt slip printed on a single receipt. In the example of FIGS. 11 and 12, when the title printed on the header portion does not print the product details 12b, it becomes “settlement receipt”, and when the product information 12b is printed, the “receipt slip” is printed. ing. On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt in which the detailed information 13b of the product is described as a deposit slip, and the receipt R2-2 is a receipt in which the accounting information is described as a receipt. That is, receipts R2-1 and R2-2 are printed on receipts and receipt slips on separate receipts.

  Then, after step ST1-6 or step ST1-7, the CPU 31 transmits the detailed information to the management apparatus 10 (step ST1-8). At the same time, the accounting information is also transmitted.

  FIG. 14 is a process flow diagram of the management apparatus 10 when the transmission of the detailed information is accepted. When the management apparatus 10 receives the detailed information and the transaction information at a predetermined timing, the CPU 11 of the management apparatus 10 stores the information in the hard disk 19 (step ST2-1).

  Then, the management device 10 uses the stored customer information to determine whether or not the customer is requesting an electronic deposit slip (step ST2-2). Or the electronic receipt slip which consists of the detailed information of goods and accounting information is distributed to the home terminal 80 (that is, the distribution destination of detailed information preset by the customer) (step ST2-3). In the portable terminal 70 or the home terminal 80, the detailed information and transaction information of the product are stored in the RAM 75 or RAM 85. At the same time, the management apparatus 10 also distributes information such as the date and time when each product was deposited and the scheduled date of finishing to the portable terminal 70 or the home terminal 80 and stores it in the RAM 75 or RAM 85.

  Then, on the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when “Usage history” at the bottom is tapped, as shown in FIG. 15, the product storage of all the cleaning agents connected to the network 100 is stored. A list screen G2 is displayed. Further, when, for example, the “custody” column g1 of the top list in the product custody list screen G2 is tapped, as shown in FIG. The deposit usage history detail screen G3 is displayed. The use history detail screen G3 corresponds to the conventional deposit slip and receipt. That is, the usage details data is used for the deposit slip portion g2, and the accounting information data is used for the receipt portion g3. In addition, since the display of the usage history detail screen G3 on the mobile terminal 70 is performed when the customer requests the electronic deposit slip, the customer rejects the request for the electronic deposit slip (necessity setting information). Is not displayed). At this time, there is no problem because a receipt R2 or R2-1, R2-2 as shown in FIG. 12 or 13 is issued to the customer. Even when the customer requests an electronic deposit form (when the necessity setting information is necessary), the receipt R1 displaying the accounting information as shown in FIG. 11 is issued. The display of the receipt part g3 in G3 may be omitted.

  On the other hand, when the home terminal 80 is a tablet terminal or the like, the distribution of the detailed product information and the accounting information is displayed on the display unit 87 of the home terminal 80 (tablet terminal or the like) and corresponds to the usage history detail screen G3. Is displayed. In addition, when the home terminal 80 is a personal computer or the like, the fact that the product detail information and the accounting information have been delivered is delivered from the management device 10 to the home terminal 80 by e-mail or the like. Predetermined URLs (information resources (data, services, etc.) existing on the Internet) written in mails opened by mailers (software that creates, sends and receives e-mails, and stores and manages received mails) The management device 10 is accessed via the communication line based on the position of the user, and the member's Web page is opened and the login ID and password are used to log in, so that the content corresponding to the usage history detail screen G3 is displayed on the display unit 87. Display.

  When the cleaning of the product is completed at the factory, the fact that the product is finished is input from the factory terminal 50 or from the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory. Sent. The management device 10 transmits to the customer's mobile terminal 70 or home terminal 80 that the product is finished. The customer who is notified that the cleaning product is finished goes to receive the cleaning product after the notified finishing date. Then, when it is input from the POS terminal 30 that the product has been picked up and is received by the management device 10, the management device 10 displays this pick-up date in the "pick-up date" column of the custody product history file 150 shown in FIG. Record. In addition, the management apparatus 10 distributes various sales information, coupon information, questionnaire requests, and the like to each mobile terminal 70 or home terminal 80 as appropriate.

  As described above, the POS terminal (accounting processing device) 30 registers the cleaning product (product) (step ST1-3 and the like) and settles the price based on the detailed information of the registered cleaning product (step ST1-4). Etc.), and the necessity information indicating the necessity of the deposit slip set in advance for each customer is referred to, and is issued with the payment according to the reference result of the referenced necessity information. It comprises receipt output means (CPU 31 or the like for executing steps ST1-5 to ST1-7) for outputting the receipts R1 and R2 differently. As a result, only necessary items can be printed on receipts for customers who need a deposit slip and customers who do not need a deposit slip, which can save receipts that are consumable items and are economical. Can be eliminated. In any case, since a receipt is issued, various declarations can be made easily and reliably using this receipt (receipt).

  More specifically, the receipt output means is issued along with the payment when the reference result is negative (when the paper receipt slip is unnecessary or the customer needs an electronic receipt slip). If the receipt R1 that does not include the detailed product information is issued in the receipt (step ST1-6) and the referenced result is necessary (a paper receipt slip or an electronic receipt slip is not required) ), The receipt R2 (or R2-1 and R2-2) is issued including the detailed information of the product in the receipt issued with the price settlement (step ST1-7), so the receipt based on the necessity information Since the manner of issuing is made different, receipts (consumables) can be saved, and no waste occurs economically.

  Further, when the result of referring to the necessity information is negative (when the paper deposit slip is unnecessary or the customer who needs the electronic deposit slip), the POS terminal 30 at least when the payment is made. It has a transmission means (CPU31 which performs step ST1-8, communication part 43 grade | etc.,) Which transmits the detailed information of the said goods to the management apparatus (external device) 10. FIG. As a result, the detailed information can be sent from the management device 10 to the customer's delivery destination (the mobile terminal 70 or the home terminal 80), and the electronic receipt slip displayed at the customer's delivery destination is replaced with the receipt slip including the detail information. (Can also be used as an electronic receipt). As a result, it is possible to prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above embodiment, even when the result of referring to the necessity information is necessary, when the payment is made, the detailed information of the product is transmitted to the management device (external device) 10. Is for data management by the management apparatus 10.

  Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 is a POS terminal (accounting processing device) 30 that registers products and makes payment based on the detailed information of the registered products. The POS terminal 30 includes a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 refers to necessity information indicating whether or not a pre-set receipt slip is necessary. And receipt output means for outputting the receipts R1 and R2 to be issued in accordance with the payment settlement in accordance with the reference result of the referenced necessity information, and at least the detailed information of the commodity for which the payment has been settled Is transmitted to the management device 10, while the management device 10 receives the detailed information of the transmitted product at a predetermined timing ( CPU11 etc. which performs step ST2-1) and necessity information which shows the necessity of the preset receipt slip are referred, and when the necessity information is registered, the detailed information of the commodity is preset. It is provided with a delivery means (CPU 11 etc. which performs steps ST2-2 and ST2-3) for delivering to a customer delivery destination (mobile terminal 70 or home terminal 80).

  In the cleaning system 1 described above, the customer is described as having both the mobile terminal 70 and the home terminal 80. However, the customer may have only one of them, or none of them. The case can be applied. If none is possessed, an electronic deposit form is not required. For example, when a member is registered, a receipt issue mode may be made different by using a method for distinguishing between a normal member and a smartphone member. In this case, when registered as a normal member, it is handled as a member who does not use (or possess) neither the portable terminal 70 nor the home terminal 80 and operates on a medium such as a member card. In this case, the detailed information of the product is printed and issued on a receipt (paper receipt form). In addition, if you are registered as a smart phone member, you will distribute electronic deposit slips or electronic receipts to your smartphones, etc. You may make it make an issue mode differ.

"Example 2"
Next, an example “Example 2” of the operation of the cleaning system 1 will be described. In the cleaning system 1, as in the first embodiment, the mobile terminal 70 itself has a function of a cleaning store membership card, a receipt (electronic receipt), and a receipt slip. It is configured such that detailed information and accounting information of registered products, finishing information of cleaning, and the like can be distributed, and conversely, questionnaire information and the like can be transmitted from the mobile terminal 70 side or the like to the management device 10 side. Customer information is centrally managed by the management apparatus 10. The management device 10 is a cloud server that provides services specialized for cleaning, and a cleaning shop or the like uses the mechanism of this cloud server to perform various services from receiving to delivery of cleaning items left by customers. Providing customers with benefits and other services.

  Then, the customer downloads the cleaning member application displayed on the touch panel display 77 of the portable terminal 70 in advance and stores it in the RAM 75, thereby becoming a member on the cleaning system 1. At this time, the electronic receipt necessity information which is one of the customer information is input from the POS terminal 30, the management device 10 or the portable terminal 70 and stored in the management device 10 or the POS terminal 30. Furthermore, when an electronic receipt is required, a delivery destination (for example, a customer's mobile terminal 70 or a customer-owned home terminal 80) that delivers detailed product information is also one of customer information, such as the POS terminal 30 or the management device 10 or Input from the portable terminal 70 and stored in the management device 10 or the POS terminal 30.

  FIG. 17 is a processing flow diagram at the time of price settlement in the POS terminal 30. First, when a customer goes to a cleaning agent store (for example, “XX cleaning AAA store”) and starts a cleaning member application of the portable terminal 70 in order to deposit a cleaning product, a home screen is displayed on the touch-panel display 77. A membership card screen G1 as shown in FIG. 9 is displayed. Then, the bar code (membership number, etc.) displayed on the membership card screen G1 is read by the input unit 39 of the POS terminal 30 of the cleaning agency (step ST1′-1).

  The POS terminal 30 makes an inquiry to the management apparatus 10 using the read member number (customer code), etc., acquires member information, and stores it in the RAM 35 (step ST1′-2). The member information includes information on necessity of the electronic receipt. The acquisition of necessity information is not limited to making an inquiry to the management apparatus 10 using the read member number (customer code) or the like. For example, the member information is stored in the POS terminal 30 of the cleaning agency. The member information (customer code) and the like read in may be used to call up the corresponding member information from the member information stored in the POS terminal 30 and acquire the electronic receipt necessity information.

  Then, the CPU 31 of the POS terminal 30 registers the deposited merchandise in the POS terminal 30 (step ST1′-3), and performs payment (settlement) for the payment (step ST1′-4). Note that the unit price and the estimated number of finishing days used for calculation of the price settlement are calculated using information in the product file 110.

  Next, the necessity of electronic receipt is determined from the necessity information of electronic receipt (step ST1′-5). If necessary, the process proceeds to step ST1′-6, and the printing unit 41 performs the process shown in FIG. As shown in FIG. 12, a receipt R1 not including the detailed information 12b in FIG. 12 (total information 11a instead of the detailed information 12b) is printed and issued. On the other hand, if not, the process proceeds to step ST1′-7. The printing unit 41 prints / issues one receipt R2 or two receipts R2-1 and R2-2 including detailed information 12b or 13b as shown in FIG.

  Here, the receipt R1 that does not include the detailed information shown in FIG. 11 is a receipt that describes only the receipt, that is, only the accounting information. On the other hand, the receipt R2 including the detailed information 12b shown in FIG. 12 is a receipt in which the detailed information of the product (information indicating the stored product in an itemized list, this information becomes a deposit slip) 12b together with the accounting information. It is. That is, the receipt R2 is a receipt and receipt slip printed on a single receipt. On the other hand, the receipt R2-1 shown in FIG. 13 is a receipt in which the detailed information 13b of the product is described as a deposit slip, and the receipt R2-2 is a receipt in which the accounting information is described as a receipt. That is, receipts R2-1 and R2-2 are printed on receipts and receipt slips on separate receipts.

  Then, after step ST1′-6 or step ST1′-7, the CPU 31 transmits the detailed information to the management apparatus 10 (step ST1′-8). At the same time, the accounting information is also transmitted.

  FIG. 18 is a processing flowchart of the management apparatus 10 when the transmission of the detailed information is accepted. When the management apparatus 10 receives the detailed information and the transaction information at a predetermined timing, the CPU 11 of the management apparatus 10 stores the information in the hard disk 19 (step ST2′-1).

  Then, the management device 10 uses the stored customer information to determine whether or not the customer requests an electronic receipt (step ST2′-2). Alternatively, the detailed information of the product and the accounting information are distributed to the home terminal 80 (that is, the distribution destination of the detailed information preset by the customer) (step ST2′-3). In the portable terminal 70 or the home terminal 80, the detailed information and transaction information of the product are stored in the RAM 75 or RAM 85. At the same time, the management apparatus 10 also distributes information such as the date and time when each product was deposited and the scheduled date of finishing to the portable terminal 70 or the home terminal 80 and stores it in the RAM 75 or RAM 85.

  Then, on the membership card screen G1 of the mobile terminal 70 shown in FIG. 9, when “Usage history” at the bottom is tapped, as shown in FIG. 15, the product storage of all the cleaning agents connected to the network 100 is stored. A list screen G2 is displayed. Further, when, for example, the “custody” column g1 of the top list in the product custody list screen G2 is tapped, as shown in FIG. The deposit usage history detail screen G3 is displayed. The use history detail screen G3 corresponds to the conventional deposit slip and receipt. That is, the usage details data is used for the deposit slip portion g2, and the accounting information data is used for the receipt portion g3. Note that the display of the usage history detail screen G3 on the mobile terminal 70 is performed when the customer requests an electronic receipt, and therefore is not displayed when the customer rejects the electronic receipt request. At this time, there is no problem because a receipt R2 or R2-1, R2-2 as shown in FIG. 12 or 13 is issued to the customer. Even when the customer requests an electronic receipt, since the receipt R1 displaying the accounting information as shown in FIG. 11 is issued, the display of the receipt part g3 in the usage history detail screen G3 is omitted. May be.

  On the other hand, when the home terminal 80 is a tablet terminal or the like, the distribution of the detailed product information and the accounting information is displayed on the display unit 87 of the home terminal 80 (tablet terminal or the like) and corresponds to the usage history detail screen G3. Is displayed. In addition, when the home terminal 80 is a personal computer or the like, the fact that the product detail information and the accounting information have been delivered is delivered from the management device 10 to the home terminal 80 by e-mail or the like. Predetermined URLs (information resources (data, services, etc.) existing on the Internet) written in mails opened by mailers (software that creates, sends and receives e-mails, and stores and manages received mails) The management device 10 is accessed via the communication line based on the position of the user, and the member's Web page is opened and the login ID and password are used to log in. Display.

  When the cleaning of the product is completed at the factory, the fact that the product is finished is input from the factory terminal 50 or from the POS terminal 30 of the cleaning agency where the finished product is brought in from the factory. Sent. The management device 10 transmits to the customer's mobile terminal 70 or home terminal 80 that the product is finished. The customer who is notified that the cleaning product is finished goes to receive the cleaning product after the notified finishing date. Then, when it is input from the POS terminal 30 that the product has been picked up and is received by the management device 10, the management device 10 displays this pick-up date in the "pick-up date" column of the custody product history file 150 shown in FIG. Record. In addition, the management apparatus 10 distributes various sales information, coupon information, questionnaire requests, and the like to each mobile terminal 70 or home terminal 80 as appropriate.

  As described above, the POS terminal (accounting processing device) 30 registers the cleaning product (product) (step ST1′-3, etc.), and settles the price based on the detailed information of the registered cleaning product (step ST1 ′). -4 etc.), referring to necessity information indicating whether or not an electronic receipt is preset for each customer, and depending on the result of referring to the referenced necessity information, It comprises receipt output means (CPU 31 or the like for executing steps ST1'-5 to ST1'-7) for outputting the issued receipts R1, R2 differently. As a result, only necessary items can be printed on receipts for customers who need electronic receipts and customers who do not need electronic receipts. Can be eliminated. In any case, since a receipt is issued, various declarations can be made easily and reliably using this receipt (receipt).

  More specifically, the receipt output means includes the detailed information of the product in the receipt issued with the payment when the referred result is necessary (in the case of a customer who needs an electronic receipt). If there is no receipt R1 (step ST1'-6) and the referred result is negative (in the case of a customer who does not need an electronic receipt), detailed information on the product is added to the receipt issued with the payment. Including receipt R2 (or R2-1 and R2-2) (step ST1'-7), it is possible to save receipts (consumables) and economically eliminate waste.

  If the result of referring to the necessity information is necessary, the POS terminal 30 transmits at least the detailed information of the product to the management device (external device) 10 when the payment is made (step) CPU 31 for executing ST1-8, communication unit 43, etc.). As a result, the detailed information can be sent from the management apparatus 10 to the customer's delivery destination (the mobile terminal 70 or the home terminal 80), and the electronic receipt displayed at the customer's delivery destination is stored in the receipt slip including the detail information. Can be used (also used). As a result, it is possible to prevent the deposit slip from being accidentally lost or discarded like a paper deposit slip. In the above embodiment, even if the result of referring to the necessity information is NO, the detailed information of the product is transmitted to the management device (external device) 10 when the payment is made. Is for data management by the management apparatus 10.

  Looking at the cleaning system 1 as a whole, the cleaning system (information processing system) 1 is a POS terminal (accounting processing device) 30 that registers products and makes payment based on the detailed information of the registered products. The POS terminal 30 includes a management device (external device) 10 connected to the POS terminal 30 via a network (communication line) 100. The POS terminal 30 refers to necessity information indicating whether or not a preset electronic receipt is necessary. And receipt output means for outputting the receipts R1 and R2 to be issued in accordance with the payment settlement in accordance with the reference result of the referenced necessity information, and at least the detailed information of the commodity for which the payment has been settled Transmitting means for transmitting the information to the management device 10, while the management device 10 receives the detailed information of the transmitted product at a predetermined timing. (CPU 11 or the like that executes step ST2'-1) and the necessity information indicating the necessity of electronic receipt set in advance are referred to. If the referred result is necessary, the detailed information of the product is preset. Distribution means (CPU 11 etc. that executes steps ST2′-2 and ST2′-3) for distributing to a customer's distribution destination (mobile terminal 70 or home terminal 80).

  In the cleaning system 1 described above, the customer is described as having both the mobile terminal 70 and the home terminal 80. However, the customer may have only one of them, or none of them. The case can be applied. If neither is possessed, an electronic receipt is not necessary.

  Although the embodiments of the present invention have been described above, the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the technical idea described in the claims and the specification and drawings. Is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the effects and advantages of the present invention are exhibited. For example, in the above example, as an information processing system according to the present invention, an example of a cleaning system that deposits a cleaning product and settles a price and receives a product that has been cleaned at a later date is shown, but the present invention is not limited thereto, For example, the present invention can be similarly applied to a repair system or the like that deposits various repair products, settles the price, and receives products that have been repaired at a later date. Further, the accounting processing apparatus is not limited to the POS terminal, and may be, for example, a ticket issuing machine. In short, an information processing system having an accounting processing device that registers a product and performs payment based on the detailed information of the registered product, and an external device connected to the accounting processing device via a communication line. The present invention can be applied to any system. Moreover, the above-mentioned home terminal is a concept including various terminals installed in a customer's home or office.

1 Cleaning system (information processing system)
10 Management device (external device) 11 CPU
13 ROM 15 RAM
17 Display unit 19 Hard disk (storage means)
21 Operation unit 23 Communication unit 25 Bus 30 POS terminal (accounting processing device)
31 CPU 33 ROM
34 hard disk 35 RAM 37 display unit 39 input unit 41 printing unit (receipt issuing means)
43 Communication Unit 45 Bus 50 Factory Terminal 70 Mobile Terminal (Terminal Device)
71 CPU 73 ROM
75 RAM
77 Touch panel display unit (input / display unit)
78 Communication unit 79 Bus 80 Personal computer (terminal device, home terminal)
81 CPU 83 ROM
85 RAM 87 Display unit 89 Input unit 91 Printing unit 93 Communication unit 95 Bus 100 Network (communication line) 110 Product file 130 Necessary file 150 Deposited product history file R1 Receipt R2 Receipt R2-1, R2-2 Receipt G1 Membership card screen G2 Commodity custody list screen G3 Usage history details screen g1 “Deposited” field g2 Deposit slip part g3 Receipt part 11a Accounting information 12b Detail information 13a Accounting information 13b Detail information

The present invention relates to an accounting processing system, a program, and an accounting processing method .

The present invention has been made in view of the above points, and its purpose is to be able to issue a receipt economically, and for example to mistakenly discard or eliminate a display of detailed information such as a deposit slip. It is an object of the present invention to provide an accounting processing system, a program, and an accounting processing method that can reduce the occurrence of the problem.

An accounting processing system according to the present invention is a reading means for reading code information for identifying a customer in an accounting processing system for registering a cleaning product deposited from a customer and outputting a receipt upon payment for the registered cleaning product. And based on the read code information, a reference means for referring to information indicating whether or not a receipt of the cleaning product deposited from the customer is electronically received , and a result referred to by the reference means And output means for outputting the information on the deposit form in a different manner .

In addition to the above-described features, the present invention, in addition to the above feature, when the reference result is not a setting for electronically receiving the receipt of the cleaning product, from the accounting information accompanying the payment and information for installing the member application And a printing means for printing the receipt.

In addition to the above-described features, the present invention provides detailed information on the cleaning product and storage information indicating the storage status of the cleaning product when the reference result is a setting for electronically receiving the cleaning product storage slip. It is characterized by comprising display means for displaying.

In addition to the above features, the present invention further comprises accounting information printing means for printing accounting information accompanying the payment , wherein the accounting information printing means prints the accounting information regardless of the reference result. It is said.
In addition to the above features, the present invention is characterized by further comprising changing means for changing a setting of information indicating whether or not the deposit form is received electronically.

Further, the program according to the present invention registers a cleaning product deposited from a customer, and reads a code information for identifying the customer by a computer as an accounting processing system that outputs a receipt upon payment for the registered cleaning product. Based on the result referred to by the reading means, the reference means for referring to the information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received based on the read code information, and the reference means In addition, it is characterized by functioning as an output means for outputting the information on the deposit slip in a different manner .

Accounting method according to the present invention also registers the cleaning article entrusted from customers, the accounting method of outputting a receipt with the payment of the registered cleaning products, reading reads the code information identifying the customer Based on the read code information, a reference step for referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received , and a result referred to by the reference step And an output step for outputting the information on the deposit slip in a different manner .

Claims (9)

In an accounting processing apparatus that registers a cleaning product deposited from a customer and outputs a receipt with a payment for the registered cleaning product,
Reading means for reading code information for identifying the customer;
Based on the read code information, referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, if the reference result is not a setting to electronically receive, If the receipt slip including the detailed information of the cleaning product deposited from the customer and the accounting information accompanying the price settlement are output to the receipt, while the reference result is set to be received electronically, the accounting associated with the price settlement Control means for outputting the information to the receipt, and outputting the detailed information of the cleaning item deposited from the customer so that it can be viewed as an electronic deposit slip on an external device;
An accounting processing apparatus comprising: 2. The accounting process according to claim 1, wherein, when the reference result is not set to be received electronically, the control unit outputs information including information for installing a member application in the issued receipt. apparatus. 3. The control unit according to claim 1 or 2, wherein when the reference result is not set to be received electronically, the issued receipt includes information for registering member information. The accounting processing device described. In a cleaning system consisting of an accounting processing device for registering a cleaning product deposited from a customer and outputting a receipt with payment for the registered cleaning product, and a portable terminal operated by the customer,
The accounting apparatus is
Reading means for reading code information for identifying the customer;
Based on the read code information, referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, if the reference result is not a setting to electronically receive, If the receipt slip including the detailed information of the cleaning product deposited from the customer and the accounting information accompanying the price settlement are output to the receipt, while the reference result is set to be received electronically, the accounting associated with the price settlement Control means for outputting the information to the receipt and outputting the detailed information of the cleaning item deposited from the customer so that it can be viewed as an electronic deposit slip on the portable terminal,
The portable terminal is
A cleaning system comprising: display means for displaying at least information indicating whether or not the cleaning product received from the customer is being stored or handed over and detailed information of the cleaning product as a storage slip .   The cleaning system according to claim 4, wherein the code information read by the reading unit is code information displayed on a display unit of the portable terminal. If the reference result is not set to be received electronically, the control means includes either information for installing a member application or information for registering member information in the issued receipt. The cleaning system according to claim 4, wherein the cleaning system outputs the cleaning system. A computer as an accounting processing device that registers a cleaning product deposited from a customer and outputs a receipt upon payment for the registered cleaning product,
Reading means for reading code information for identifying the customer;
Based on the read code information, referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, if the reference result is not a setting to electronically receive, If the receipt slip including the detailed information of the cleaning product deposited from the customer and the accounting information accompanying the price settlement are output to the receipt, while the reference result is set to be received electronically, the accounting associated with the price settlement Control means for outputting the information on the receipt and outputting the detailed information of the cleaning product deposited from the customer so that it can be viewed as an electronic deposit slip on an external device;
A program characterized by functioning as In the method of outputting a cleaning product deposit slip in an accounting processing apparatus that registers a cleaning product deposited from a customer and outputs a receipt with payment for the registered cleaning product,
A reading step of reading code information for identifying the customer;
Based on the read code information, referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, if the reference result is not a setting to electronically receive, When a receipt slip consisting of detailed information of a cleaning product deposited from a customer and accounting information accompanying the payment is output to a receipt, and the reference result is set to be received electronically, the accounting information accompanying the payment An output step of outputting a receipt so that the detailed information of the cleaning item deposited from the customer can be viewed as an electronic deposit slip on an external device;
A method for outputting a receipt for a cleaning product, comprising: From a first computer as an accounting processing apparatus that registers a cleaning product deposited from a customer and outputs a receipt upon payment of the registered cleaning product, and a second computer as a portable terminal operated by the customer A program in a cleaning system comprising:
The first computer;
Reading means for reading code information for identifying the customer;
Based on the read code information, referring to information indicating whether or not the receipt of the cleaning product deposited from the customer is electronically received, if the reference result is not a setting to electronically receive, If the receipt slip including the detailed information of the cleaning product deposited from the customer and the accounting information accompanying the price settlement are output to the receipt, while the reference result is set to be received electronically, the accounting associated with the price settlement While outputting the information on the receipt, the control unit that outputs the detailed information of the cleaning item deposited from the customer so that it can be viewed as an electronic deposit slip on the portable terminal,
Said second computer;
Display means for displaying at least information indicating whether or not the cleaning product received from the customer is being stored or handed over and details of the cleaning product as a storage slip;
A program characterized by functioning as

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