JP2019030622A - Method and system for externally consigning game machine setting change work and game machine maintenance work - Google Patents

Abstract

To provide a method and a system for externally consigning game machine setting change work, the method and the system capable of reliably preventing setting change information from being leaked outside.SOLUTION: There is configured, through the Web, with a connection of: a computer 2 for managing game machine information in a game hall 1; a corporation head-office computer 4 of a hall corporation head office 3 managing a plurality of game halls; a consignee company computer 6 of a work consignee company 5 undertaking work upon receiving a setting change work request via the hall corporation head office 3; and a dedicated computer 8 handled by an assigned worker. The dedicated computer 8 can browse information only in the game hall 1 and can browse setting change information by using a confidential key presented from the corporation head-office computer 4 or the consignee company computer 6. Setting change work is performed by using a setting key provided when visiting the game hall.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an outsourcing method and an outsourcing system for gaming machine setting change work and gaming machine maintenance work. More specifically, the present invention relates to external leakage of information related to gaming machine setting changes performed daily at each game arcade. The present invention relates to a gaming machine setting change operation that can be reliably prevented, and an outsourcing method and an outsourcing system for gaming machine maintenance operations.

  In amusement halls (stores) that own and manage a large number of gaming machines, setting adjustments are made on a daily basis in accordance with monthly sales targets established by the amusement hall and the operating company. This setting adjustment work performed every day is left to the employees (responsible persons) of each store, and the store employees always control the tendency of appearing on the day. There is a risk of leaking. And recently, information leaked to the outside by store managers frequently occurs, and this is a hotbed that creates a disadvantage for ordinary customers, including so-called “Sakura” customers, which is a big problem. .

  Conventionally, in order to prevent the store clerk and the player from conspiring to perform fraudulent acts, a plurality of surveillance cameras are installed in each pachislot machine, and a moving image from each surveillance camera is transmitted to the corporate headquarters computer. A security system for specifying an unauthorized player by authentication has been proposed (Japanese Patent Laid-Open No. 2006-6590).

JP 2006-6590 A

  As described above, conventionally, a security system has been proposed in which a plurality of surveillance cameras are installed in each pachislot machine, moving images from each surveillance camera are transmitted to the corporate headquarters computer, and an unauthorized player is identified by image authentication. However, the system is only for the purpose of identifying an unauthorized player, and the system cannot solve the problem of external leakage of the setting change information. In addition, in the maintenance work of gaming machines, there may be a problem of unauthorized modification.

  Therefore, the present invention provides an outsourcing method and an outsourcing system for game machine setting changing work that can reliably prevent external leakage of the setting change information, and unauthorized modification that may occur during maintenance work. It is an object of the present invention to provide an outsourcing method and an outsourcing system for maintenance work that can prevent the problem.

The invention according to claim 1 for solving the above-mentioned problem is a method for entrusting a setting change operation of a gaming machine to the outside,
Operation data collection for managing game machines and collecting operation data of game machines in the game hall from the game machine information management computer of the game hall in the company headquarters computer of the hall corporation headquarters, which is a consignment source for changing game machine settings Steps,
The corporate headquarters computer or another operational data analysis computer analyzes the operational data and formulates setting changes. Based on the formulation results, the corporate headquarters computer has setting change information related to setting changes. The setting change formulation step to be created,
In the hall corporate headquarters, work request information including the name, address, work date, store visit time, number of works, etc., of the setting change work target is created and transmitted from the corporate headquarters computer to the trustee computer of the trustee company Work request information creation step,
Worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created in the trustee company that has commissioned the work request based on the work request information, and the corporation headquarter computer is created from the trustee computer. Worker information creation step transmitted to and recorded in the corporate headquarters computer;
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the corporate headquarters computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge;
Is an outsourcing method for game machine setting change work.

The invention according to claim 2 for solving the above-described problem is a gaming machine information management computer for a gaming hall having a large number of gaming machines, one or a plurality of the gaming halls, and installed in the gaming hall. The corporate headquarters computer of the hall corporate headquarters that is the request source for the setting change work of the gaming machine, and the trustee company computer of the trustee company that receives the game machine setting change work request from the corporate headquarters computer and undertakes the work And a dedicated computer that is handled by the worker in charge of the trust company at the time of work, is an outsourcing system for game machine setting change work configured to be connected via the Web,
The corporate headquarters computer includes operating data collection means for collecting operating data of gaming machines in the game arcade from the gaming machine information management computer, and gaming machines whose settings have been changed based on the analysis results of the operating data. Work request information creating means for creating work request information including amusement hall name, address, work date, store visit time, number of work, etc. and sending it to the trust company computer; trustee company computer of the trustee company that has commissioned the work request A worker information recording means for receiving and recording worker information including personal information such as the name of the worker in charge, contact information, and a facial photograph, and a setting for transmitting setting change information relating to setting change contents to the dedicated computer Change information transmission means,
The dedicated computer is set so that the setting change information can be browsed only in the game area subject to the setting change work, and the setting change information can be browsed by using a secret key set for each work request. This is an outsourcing system for game machine setting change work.

  In one embodiment, the corporation headquarters computer further comprises setting change formulation means for analyzing the operation data and formulating a setting change, or the corporation headquarters analyzing the operation data to formulate a setting change. It includes a computer for analyzing operational data that is separate from the computer.

  In one embodiment, the camera further includes a camera worn by the worker in charge of the setting change work, and the camera is connected to the corporate headquarters computer via the Web, and real-time video or recording of the photographed work situation The recorded video is transmitted to the corporate headquarters computer. The camera in that case is preferably a viewpoint video camera that can capture the visual information of the worker in charge.

  In one embodiment, the camera further includes a camera device installed in the game hall and connected to the corporate headquarters computer via the gaming machine information management computer, and a real-time video image of a work situation photographed by the camera device Alternatively, the recorded video is transmitted to the corporate headquarter computer.

The invention according to claim 8 for solving the above-mentioned problem is a method for entrusting a setting change operation of a gaming machine to the outside,
In the trustee computer of the trustee company that undertakes the setting change work of the gaming machine, the corporation of the hall corporation headquarters that manages the gaming hall directly or directly from the gaming machine information management computer of the gaming hall that can be the target of the gaming machine setting change An operation data collection step for collecting operation data of gaming machines in the game hall via the headquarters computer;
Setting change formulation in which the operation data is analyzed and the setting change is formulated by the commissioned company computer or another operating data analysis computer, and the setting change information relating to the setting change contents is created in the commissioned company computer Steps,
In the trustee company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created and transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer. Alternatively, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created in the second trustee company that receives the second trust from the trustee company, and the second trustee company Worker information transmission step transmitted from the secondary trustee company computer to the trustee computer, transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer;
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the commissioned company computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information by using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge;
An outsourcing method for changing the setting of the gaming machine.

  In one embodiment, the commissioned company computer further includes a work request information creation step in which work request information including a game hall name, an address, a work date, a store visit time, the number of works, etc., which are targets of setting change work is created. Including.

An invention according to claim 10 for solving the above-described problems includes a gaming machine information management computer for a gaming hall having a large number of gaming machines, and a corporate headquarters computer for a hall corporate headquarters that manages one or more of the gaming halls. A game machine setting change work request from the corporate headquarters computer or the gaming machine information management computer, and a trustee company computer of a trustee company that undertakes the work;
A dedicated computer that is handled by the worker in charge of the trustee company at the time of work is an outsourcing system for game machine setting change work configured to be connected via the Web,
The commissioned company computer is an operational data collection means for collecting operational data of gaming machines in the game hall directly from the gaming machine information management computer or via the corporate headquarters computer, and the responsible work created in the commissioned company Worker information including personal information such as a person's name, contact information, and facial photograph is sent to the corporate headquarters computer, or the worker information created by a secondary contractor that receives a second contract from the trustee Is received from the secondary trustee company computer of the secondary trustee company and recorded, and the worker information recording means for transmitting to the corporate headquarters computer and the setting change formulated based on the operation data in the dedicated computer Setting change information transmitting means for transmitting information,
The dedicated computer is set so that the setting change information can be browsed only in the game room to be changed, and the setting change information can be browsed by using a secret key set for each work request. This is an outsourcing system for game machine setting change work.

  In one embodiment, the trustee computer further comprises setting change formulation means for analyzing the operating data and formulating a setting change, or for operating data analysis for analyzing the operating data and formulating a setting change. Including computers.

  In one embodiment, the trustee computer further includes a secondary trustee computer of a secondary trustee that receives a secondary trust of the setting change work from the trustee, and the trustee computer changes the setting based on an analysis result of the operation data. Work request information creation means for creating work request information including the name, address, work date, visit time, number of work, etc. of the game hall equipped with the targeted gaming machine and transmitting it to the secondary trustee computer.

  Further, the camera includes a camera worn by the worker in charge of the setting change work, and the camera is connected to the trustee computer via the Web, and the real-time video or the recorded video of the photographed work situation is the trustee. Sent to the company computer. The camera in that case is preferably a viewpoint video camera that can capture the visual information of the worker in charge.

  In one embodiment, the apparatus further includes a camera device installed in the game hall and connected to the trustee computer via the gaming machine information management computer, and a real-time video image of a work situation photographed by the camera device Alternatively, the recorded video is transmitted to the trustee computer.

The invention according to claim 17 for solving the above problem is as follows.
A method for outsourcing maintenance work of a gaming machine,
In the trustee computer of the trustee company that undertakes maintenance work of the gaming machine, directly from the manufacturer computer of the gaming machine manufacturer that manufactured the gaming machine subject to the maintenance work, or through the sales company computer of the selling company that sells the gaming machine, A maintenance work receiving step for receiving maintenance work request information of the gaming machine;
In the trust company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created, from the trust company computer directly to the manufacturer computer or via the sales company computer Worker information including personal information such as the name, contact information, and face photo of the determined worker in charge is created at the secondary trustee company that is sent and recorded, or receives a second commission from the trustee company, Creation of worker information that is transmitted from the secondary trustee computer of the secondary trustee company to the trustee computer and transmitted from the trustee computer directly to the manufacturer computer or via the sales company computer and recorded. Steps,
After the determination of the worker in charge, the maintenance work request information is transmitted from the trustee computer to the dedicated computer handled by the worker in charge, and the maintenance worker request information is browsed by the worker in charge. A game machine maintenance work outsourcing method, comprising: a step; and a maintenance work execution step in which a maintenance work according to the maintenance work request information is executed by the worker in charge.

  In one embodiment, in the commissioned company computer, the maintenance work request information of the gaming machine received directly from the manufacturer computer of the gaming machine manufacturer or via the selling company computer of the selling company that sells the gaming machine is sent to the secondary commissioned company. The method further includes a maintenance work request information transfer step to be transferred.

The invention according to claim 19 for solving the above-mentioned problem is
A manufacturer computer of a gaming machine manufacturer that manufactures a gaming machine, a sales company computer of a sales company that sells the gaming machine, and a maintenance work request for a gaming machine from the manufacturer computer or the selling company computer, and consignment of the work An outsourcing system for gaming machine maintenance work in which a contract company computer of a company and a dedicated computer handled by a worker in charge of the trust company are connected via the Web,
The commissioned company computer is a maintenance work request receiving means for receiving maintenance work of a gaming machine directly from the manufacturer computer or via the selling company computer;
The worker information including personal information such as the name of the worker in charge, contact information, and a face photograph created in the trust company is transmitted to the manufacturer computer directly or via the sales company computer, or from the trust company. The worker information created at the secondary trustee company receiving the secondary trustee is received and recorded from the secondary trustee computer of the secondary trustee company, and is recorded on the manufacturer computer directly or via the sales company computer. Worker information recording means for transmitting;
A game machine maintenance work outsourcing system comprising maintenance work information transmitting means for transmitting maintenance work information to the dedicated computer.

  In one embodiment, the trustee computer includes a secondary trustee computer of a secondary trustee company that receives a second commission of the maintenance work from the trustee company, and the trustee computer sends the maintenance work request information to the secondary trustee computer. Maintenance work request information transfer means for transmission is included.

  The present invention is as described above, and according to the outsourcing method and the outsourcing system of the gaming machine setting change work according to the present invention, the setting change work is contracted to a contract company not related to the game hall, and , Because the person in charge and the person concerned in the game hall cannot know the gaming machine to be worked on and the setting change contents until immediately before the work, there is no opportunity to leak information about them to the outside, and at each game hall There is an effect that it is possible to reliably prevent external leakage of information related to the setting change of the gaming machine performed every day.

  In addition, according to the outsourcing method and the outsourcing system of the gaming machine maintenance work according to the present invention, since the gaming machine maintenance work is contracted to a contracted company that is not related to the amusement hall, an operator in the gaming hall can perform the maintenance. There is no opportunity to perform unauthorized modification by engaging in the work, and there is an effect that it is possible to surely prevent the unauthorized operation from being performed in accordance with the maintenance work of the gaming machine performed at each game hall.

It is a simplified diagram showing an overall picture of an outsourcing system (first invention) for game machine setting change work according to the present invention. BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a simplified diagram showing the configuration and information flow of an outsourcing system (first invention) for game machine setting change work according to the present invention. It is a flowchart which shows the flow of a process in the outsourcing method (1st invention) of the game machine setting change operation | work which concerns on this invention. It is a simplified diagram showing an overall picture of an outsourcing system (second invention) for game machine setting change work according to the present invention. It is a simplified diagram showing the configuration and information flow of an outsourcing system (second invention) for gaming machine setting change work according to the present invention. It is a flowchart which shows the flow of a process in the outsourcing method (2nd invention) of the game machine setting change operation | work which concerns on this invention. It is a simplified diagram showing an overall picture of a maintenance work outsourcing system according to the present invention (third invention). It is a simplified diagram showing the configuration and information flow of the outsourcing system for maintenance work according to the present invention (third invention). It is a flowchart which shows the flow of a process in the outsourcing method (3rd invention) of the maintenance work which concerns on this invention.

Embodiments for carrying out the present invention will be described in detail with reference to the accompanying drawings. First, in order to help understanding of the present invention, definitions of main terms used in the description of the present invention are given.
≪Amusement hall≫ Refers to a store (hall) that holds a large number of gaming machines, including a pachinko amusement hall and a game center.
≪Machine information management computer≫
Receiving signals from game machines via call lamps and relay devices, collecting various statistical information in real time such as how many balls are played by each unit (so-called “Drift Information”) It is a computer used for business management. In addition, it has functions such as managing the sales status of prepaid cards and IC cards, comparing the number of visitors to its own store and nearby competitors, and managing employee salaries. It refers to all computers that provide the necessary functions.
≪Secret key≫
In general, it often refers to information that includes passwords (not necessarily one-time passwords) to prevent information leaks to unspecified large numbers of people and biometric authentication that can identify workers, but in addition to specific times It is a concept that includes means such as a method for enabling information inquiry only within the game (assuming that there is only a worker in charge in the game hall).
≪Dedicated computer≫
It refers to a device with a built-in application (GPS function, Web connection function, secret key function, etc.) that can browse work request information and setting change information. When the worker in charge rents what he / she has prepared at the game hall 1 side, and makes the computer brought by the worker in charge refer to the GPS information at the time of login, the information can be browsed only in the game hall 1 There are cases.
≪Setting key≫
Necessary for changing the settings of the gaming machine, and those determined by the gaming machine manufacturer, or those specially created by the corporation entrusted with the outsourcing or the entrusting corporation.
≪Maintenance≫
This refers to general parts replacement work related to application for change approval of gaming machines and various inspection work related to the operation of gaming machines.

The information transmitted and received in the present invention is as follows.
≪Work request information≫
This information includes the name of the amusement hall having the gaming machine subject to setting change or maintenance, address, work date, store visit time, number of work, etc., and does not include the contents of setting change work or maintenance work.
≪Worker information≫
This is information including personal information such as the name, contact information, and face photo of the worker in charge determined at the trust company (or the second and third trust companies).
≪Setting change information and maintenance work information≫
This is information regarding the specific contents of setting change and maintenance, such as which gaming machine (unit number) what setting change or maintenance is performed.

  The outsourcing method and system for game machine setting change work according to the present invention includes a first invention in which the corporate headquarters computer of the hall corporate headquarters becomes a host computer, and a second invention in which the trustee company computer of the trustee company becomes a host computer. Invention.

First, the first invention in which the corporate headquarters computer of the hall corporate headquarters is a host computer will be described. The outsourcing method of the gaming machine setting change work according to the first invention is as follows:
Operation data collection for managing game machines and collecting operation data of game machines in the game hall from the game machine information management computer of the game hall in the company headquarters computer of the hall corporation headquarters, which is a consignment source for changing game machine settings Steps,
Setting change formulation in which setting change information is created from the analysis result of the operating data by the corporate headquarters computer or another operating data analysis computer, and setting change information relating to setting change contents is created in the corporation headquarter computer. Steps,
A work request information creation step in which work request information including a game hall name, an address, a work date, a store visit time, the number of works, etc. to be changed is sent from the corporate headquarters computer to the trustee computer of the trustee company. Including.

The method further includes the step of creating the worker information including personal information such as the name, contact information, and face photograph of the determined worker in the contracted company that has received the work request based on the work request information. From the corporate headquarters computer, the worker information creation step recorded in the corporate headquarters computer,
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the corporate headquarters computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge.

  The outsourcing system for game machine setting change work according to the first invention is for carrying out the above method, and as shown in FIG. 1, the system is a game in a game hall 1 having a large number of gaming machines. The machine information management computer 2, the corporate headquarters computer 4 of the hall corporate headquarters 3 that manages one or a plurality of game halls 1, and the hall corporate headquarters 3 receive a request to change the setting of the gaming machine in the gaming hall 1 A trustee company computer 6 of the trustee company 5 undertaking the work and a dedicated computer 8 handled by a worker in charge of the trustee company 5 are connected via the Web.

  As described above, the information leakage of the setting change that has been taken in the past is caused by the employee of the game hall 1 performing the setting change work of the gaming machine of the game hall 1. Therefore, in the present invention, the game machine 1 setting change work of the gaming machine 1 is entrusted to a third party unrelated to the game hall 1, and the game hall 1 supports the visit to the setting worker (store manager) Only the management and delivery of the setting key, which will be described later, and the key management and delivery of the key storage safe, and an opportunity for the employees of the game hall 1 to know the contents of the setting change. (The same applies to the second invention described later).

  In the present invention, the setting change work request for the gaming machine in the game hall 1 is not made directly from the game hall 1 to the outsourcer (the commissioned company 5) but through the hall corporation headquarters 3. That is, the hall corporation headquarters 3 is the work request source. The hall corporation headquarters 3 is an organization that manages one or more amusement halls 1 for managing setting change information for each amusement hall 1, requesting setting change work to the contracted company 5, and managing gaming machine information for each amusement hall 1. It is responsible for tasks such as setting review based on information from the computer 2 or setting change entrustment to a setting consulting company, monitoring of setting change work records, and behavior verification of setting change models.

  As shown in FIG. 2, the corporate headquarters computer 4 is set from the operating data collection means 11 for collecting the operating data of the gaming machine 1 in the gaming hall 1 from the gaming machine information management computer 2 and the analysis result of the operating data. Work request information creating means 13 for creating work request information including the name, address, work date, store visit time, number of work, and the like of the amusement machine equipped with the changed gaming machine, and sending the work request information to the trustee computer 6; Change the settings to the dedicated computer 8 and the worker information recording means 14 for receiving and recording worker information including personal information such as the name, contact information, and face photograph of the worker in charge from the commissioned company computer 6 that has commissioned the request. And setting change information transmitting means 15 for transmitting setting change information relating to the contents.

  In one embodiment, the corporate headquarters computer 4 further includes setting change formulation means 12 for analyzing the collected operation data and formulating a setting change. In another embodiment, instead of providing the corporate headquarters computer 4 with the setting change formulating means 12, an operating data analysis computer 16 for separately analyzing the operating data and formulating the setting change is prepared to formulate the setting change. The function of the means 12 is performed. The setting change formulation unit 12 and the operation data analysis computer 16 create setting change information based on the formulation result. Alternatively, the operational data analysis computer 16 can perform only the formulation work, and the corporate headquarter computer 4 can create the setting change information based on the result. The analysis result (formulation result) of the operation data by the setting change formulation unit 12 or the operation data analysis computer 16 is supplied to the work request information creation unit 13.

Next, the outsourcing method for the game machine setting changing work according to the first invention will be described in detail with reference to FIGS.
Operation data collection step (S11)
In this step, the operation data collection means 11 of the corporation headquarters computer 4 collects the operation data of the gaming machines in the game hall 1 from the gaming machine information management computer 2. This operation data is data such as the number of games and sales for each gaming machine, and is aggregated and updated every day after the store is closed, and is supplied to the operation data collection means 11 of the corporation headquarters computer 4. In a later step, the operation data for each gaming machine is analyzed, and the necessity of setting change and the contents are formulated for each gaming machine.

Setting change formulation step (S12)
In this step, the operation data collected by the operation data collection means 11 of the corporate headquarters computer 4 is sent to the setting change formulation means 12 or the operation data analysis computer 16, where it is analyzed and a setting change is formulated. This is a step in which setting change information related to the setting change content is created in the corporate headquarters computer 4 based on the formulation result. The necessity of the setting change and the contents of the setting change are determined based on the monthly sales target and the like formulated by the game hall 1 and the operating company. The setting change information created here is not transmitted to the outside until the work day.

Work request information creation step (S13)
This step is performed by the work request information creation means 13 of the corporate headquarters computer 4 based on the result of the setting change by the setting change formulation means 12 or the operation data analysis computer 16, and the name of the game hall 1 for the game hall 1 whose setting has been changed. In this step, work request information including an address, a work date, a visit time, the number of works, etc. is created and transmitted to the trustee computer 6. This work request information does not include setting change information.

Worker information creation step (S14)
In this step, when the contracted company 5 that has received the work request information undertakes the work, the contracted company 5 creates worker information including personal information such as the name, contact information, and face photo of the determined responsible worker. In this step, the worker information is transmitted from the trustee computer 6 to the worker information recording means 14 of the corporate headquarter computer 4 and recorded.

Secret key setting step (S15)
This step is a step in which the private key (specific password, etc.) necessary for the work day is supplied to the worker in charge at the corporate headquarters computer 4 or the trust company computer 6. This secret key can be used on a dedicated computer 8 to be described later, and is necessary when browsing specific information.

Setting change information browsing step (S16)
In this step, the setting change information is sent from the setting change information transmitting means 15 of the corporate headquarters computer 4 to the dedicated computer 8 in the game center 1 to be worked on the day of work, that is, for which gaming machine (unit number) This is a step in which information regarding the specific content of the setting change, such as whether to change the setting, is transmitted, and the setting change information is browsed by the worker in charge using the secret key. The worker in charge cannot know the setting change information until that time, and since the setting change information is not transmitted externally from the corporate headquarters computer 4 until that time, the setting change information is leaked to the outside in advance. There will be no opportunity to be played. When the worker in charge visits, the security effect can be further enhanced by using a method such as face authentication.

  In this step, a setting key (hard key or software key) for changing the setting is prepared for the worker in charge by the game hall 1, the hall corporation headquarters 3 or the commissioned company 5. In this case, it is possible to store the setting key itself in a safe and notify only the operator in charge of information on safe unlocking.

Setting change execution step (S17)
This step is a step in which a setting change operation according to the setting change information is executed by the worker in charge. The worker in charge executes a setting change operation according to the browsed setting change information, using a setting key for setting change prepared when the game hall 1 is visited.

  At the time of the work, a real-time video or a recorded video of the work situation photographed by the camera worn by the worker in charge is transmitted to the corporate headquarter computer 4. As the camera in that case, it is preferable to use a viewpoint video camera 9 that can capture the visual information of the worker in charge as it is. In that case, it is also conceivable to transmit a real-time video or a recorded video of the work situation photographed by the camera device 10 installed in the game hall to the corporate headquarters computer 4. The camera device 10 includes a monitoring camera, a data display, a card unit, and the like.

  Next, a second invention in which the trust company computer 6 of the trust company 5 is the host computer will be described. Note that description of parts common to the first invention is omitted or simplified.

A game machine setting change work outsourcing method according to the second invention is a method for outsourcing gaming machine setting change work to the outside,
In the trustee computer of the trustee company that undertakes the setting change work of the gaming machine, the corporation of the hall corporation headquarters that manages the gaming hall directly or directly from the gaming machine information management computer of the gaming hall that can be the target of the gaming machine setting change An operation data collection step for collecting operation data of gaming machines in the game hall via the headquarters computer;
Setting change formulation in which the operation data is analyzed and the setting change is formulated by the commissioned company computer or another operating data analysis computer, and the setting change information relating to the setting change contents is created in the commissioned company computer Steps,
In the trustee company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created and transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer. Alternatively, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created in the second trustee company that receives the second trust from the trustee company, and the second trustee company A worker information recording step transmitted from the secondary trustee company computer to the trustee computer, transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer;
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the commissioned company computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information by using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge.

  In addition, the outsourcing system for game machine setting change work according to the second invention is for carrying out the method according to the second invention, and the system includes a number of systems as shown in FIGS. From the game information management computer 2 of the game hall 1 that owns the gaming machine, the corporate headquarters computer 4 of the hall corporate headquarters 3 that manages one or more of the game halls 1, and the corporate headquarters computer 4 or the gaming machine information management computer 2 A commission company computer 6 of a commission company 5 that receives a request to change the setting of a gaming machine in the amusement hall 1, and a dedicated computer 8 handled by a worker in charge of the commission company 5 at the time of work are connected via the Web. Configured. In this system, the trust company computer 6 functions as a host computer.

  As shown in FIG. 5, the contract company computer 6 includes an operation data collection means 21 that collects operation data of the gaming machines in the game hall 1 directly from the gaming machine information management computer 2 or via the corporate headquarters computer 4, Operating data is stored in the dedicated computer 8 and the worker information recording means 24 for transmitting the worker information including personal information such as the name of the worker in charge, the contact information, and the face photograph created by the company 5 to the corporate headquarters computer 4. And setting change information transmitting means 25 for transmitting the setting change information formulated based on the above.

  The trustee computer 6 further includes setting change formulation means 22 for analyzing operation data and formulating a setting change. Further, in one embodiment, instead of providing the setting change formulation means 22 in the trustee computer 6, the operation data analysis computer 26 that analyzes the operation data and formulates the setting change is provided in the first embodiment. The same as in the case of the invention. In addition, the dedicated computer 8 can browse the setting change information only in the game room 1 whose setting is to be changed, and can also view the setting change information by using a secret key set for each work request. The setting is the same as in the case of the first invention.

  In the present system, setting change work may be secondarily commissioned from the trustee company 5 to the secondary trustee company, and the system further includes a secondary trustee computer 28 of the secondary trustee company. In the case of this embodiment, the trustee computer 6 receives work request information including the name, address, work date, visit time, number of work, and the like of the game machine equipped with the game machine whose setting has been changed from the analysis result of the operation data. Work request information creating means 23 is prepared and transmitted to the secondary trustee computer 28, and from the secondary trustee computer 28, the name of the worker in charge determined at the secondary trustee company, contact information, face photograph, etc. Worker information recording means 24 is provided for receiving and recording worker information including personal information.

  Various electronic information is exchanged between the corporate headquarters computer 4 and the trustee computer 6. The electronic information here is information related to the entire outsourcing business of the setting change work, including the communication of the setting change work outsourcing itself, the information related to the management work, the contents of the setting change instruction of the hall and the setting change This includes reports such as monitoring records of work, and information related to behavior verification of setting change models. Such exchange of electronic information between the corporate headquarters computer 4 and the commissioned company computer 6 is performed by sharing the information between the hall corporate headquarters 3 and the commissioned company 5 outside the setting change work. This is to facilitate smooth execution of the consignment business.

  Next, the outsourcing method for the game machine setting changing work according to the second invention will be described in more detail step by step with reference to FIGS.

Operation data collection step (S21)
In this step, the operation data collection means 21 of the trustee company computer 6 of the trustee company 5 manages the game hall 1 directly from the gaming machine information management computer 2 of the game hall 1 that can be the target of changing the gaming machine settings. This is a step of collecting operating data of gaming machines in the game hall 1 via the corporate headquarters computer 4 of the hall corporate headquarters 3.

Setting change formulation step (S22)
In this step, the setting change formulation means 22 of the trustee company computer 6 or the operation data analysis computer 26 replacing it analyzes the collected operation data and formulates the setting change, and the contract is made based on the formulation result. This is a step in which setting change information is created in the company computer 6.

Work request information creation step (S23)
In this step, the work date, the name of the game hall, the game hall 1 for which the setting change was formulated by the setting change formulation means 22 or the operation data analysis computer 26 in the work request information creation means 23 of the trustee computer 6 This is a step in which work request information including an address, a visit time, the number of works, etc. is created and recorded. This step is a step required when the setting change work is secondarily outsourced from the trustee company 5 to the secondary trustee company 27, and is omitted when the second commission is not performed.

Worker information recording step (S24)
In this step, the contractor company 5 creates worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge, and records the worker information in the worker information recording means 24. It is a step transmitted to the computer 4 and recorded. When the setting change work is secondarily consigned to the secondary trustee company 27, the worker information is created in the secondary trustee company 27 and sent from the secondary trustee computer 28 to the trustee computer 6 to record the worker information. It is recorded in the means 24 and transmitted to the corporate headquarter computer 4 for recording.

Secret key setting step (S25)
This step is a step in which the secret key necessary for the work day is set for the worker in charge at the corporate headquarters computer 4 or the trustee computer 6.

Setting change information browsing step (S26)
In this step, the setting change information is transmitted from the setting change information transmitting means 25 of the trustee computer 6 to the dedicated computer 8 in the game center 1 to be worked on the day of the work, and the setting change information is received by the worker in charge. It is a step browsed using. The setting change information is also sent from the setting change information transmitting means 25 to the corporate headquarter computer 4 at the same time. In this step, a setting key (hard key or software key) for changing the setting is prepared for the worker in charge by the game hall 1, the hall corporation headquarters 3 or the commissioned company 5.

Setting change execution step (S27)
This step is a step in which a setting change operation according to the setting change information is executed by the worker in charge. The worker in charge executes a setting change operation according to the browsed setting change information, using a setting key for setting change prepared when the game hall 1 is visited.

  During the work, a contractor computer 6 is provided with a real-time video or a recorded video of the work situation taken by the viewpoint video camera 9 and / or the camera device 10 installed in the amusement hall 1 attached by the worker in charge. It is the same as in the first invention that there is a case where it is transmitted to.

  Next, a third invention, that is, a method and system for outsourcing gaming machine maintenance work will be described. Note that the description of the configuration common to the first and second inventions is omitted.

A method for outsourcing maintenance work of the gaming machine according to the third invention is as follows:
In the trustee computer of the trustee company that undertakes maintenance work of the gaming machine, directly from the manufacturer computer of the gaming machine manufacturer that manufactured the gaming machine subject to the maintenance work, or through the sales company computer of the selling company that sells the gaming machine, A maintenance work receiving step for receiving maintenance work request information of the gaming machine;
In the trust company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created, from the trust company computer directly to the manufacturer computer or via the sales company computer Worker information including personal information such as the name, contact information, and face photo of the determined worker in charge is created at the secondary trustee company that is sent and recorded, or receives a second commission from the trustee company, Creation of worker information that is transmitted from the secondary trustee computer of the secondary trustee company to the trustee computer and transmitted from the trustee computer directly to the manufacturer computer or via the sales company computer and recorded. Steps,
After the determination of the worker in charge, the maintenance work request information is transmitted from the trustee computer to the dedicated computer handled by the worker in charge, and the maintenance worker request information is browsed by the worker in charge. And a maintenance work execution step in which a maintenance work according to the maintenance work request information is executed by the worker in charge.

  In addition, an outsourcing system for gaming machine maintenance work according to a third aspect of the present invention includes a manufacturer computer 32 of a gaming machine manufacturer 31 that manufactures gaming machines, a sales company computer 34 of a sales company 33 that sells the gaming machines, and a manufacturer. The contractor computer 6 of the trustee company 5 that receives a request for maintenance work of the gaming machine from the computer 32 or the sales company computer 34 and undertakes the work, and the dedicated computer 8 handled by the worker in charge of the trustee company 5 at the time of the work It is an outsourcing system for gaming machine maintenance work configured to be connected through the system.

  In one embodiment, the trustee company computer 28 includes a secondary trustee computer 28 of a secondary trustee company 27 that receives a secondary commission of maintenance work from the trustee company 5, and the trustee computer 6 sends maintenance work request information to the secondary trustee computer 28. The maintenance work request information transfer means 36 to be transmitted is included.

  As shown in FIG. 8, the trustee computer 6 is created in the trustee company 5 by the maintenance work request receiving means 35 for receiving maintenance work of the gaming machine directly from the manufacturer computer 32 or via the sales company computer 34. The worker information including personal information such as the name of the worker in charge, contact information, and a face photograph is transmitted to the manufacturer computer 32 directly or through the sales company computer 34, or the secondary contracted by the trustee company 5 The worker information created in the commissioned company 27 is received from the secondary commissioned company computer 28 of the secondary commissioned company 27 and recorded, and the worker information record transmitted to the manufacturer computer 32 directly or via the sales company computer 34. The maintenance work information is transmitted to the means 37 and the dedicated computer 8. Comprising a Maintenance work information transmitting unit 38.

  Next, the outsourcing method for the maintenance work of the gaming machine according to the third invention will be described in more detail step by step with reference to FIGS.

Maintenance work request reception step (S31)
In this step, the commissioned company computer 6 of the commissioned company that undertakes maintenance work for the gaming machine directly sells or sells the gaming machine from the manufacturer computer 32 of the gaming machine manufacturer 31 that manufactured the gaming machine that is the subject of the maintenance work. This is a step of receiving maintenance work request information of the gaming machine via the sales company computer 34 of the company 33.

Maintenance work request transfer step (S32)
This step is necessary when the maintenance work is secondarily outsourced from the trustee company 5 to the secondary trustee company 27. In this step, the maintenance work request information is transferred to the maintenance work request information transfer means of the trustee computer 6. 36 to the secondary trustee computer 28.

Worker information creation step (S33)
In this step, worker information including personal information such as the name, contact information and face photograph of the determined worker in charge is created in the trust company 5 and is directly sent from the trust company computer 6 to the manufacturer computer 32 or the sales company computer 34. It is the step which is transmitted via and is recorded.

  In the case of secondary entrustment from the trustee company 5 to the secondary trustee company 27, worker information including personal information such as the name, contact information and face photograph of the determined worker in charge is created in the secondary trustee computer 28. In this step, the worker information is transmitted from the commission company computer 6 to the manufacturer computer 32 directly or via the sales company computer 34 and recorded.

Maintenance work request information browsing step (S34)
This step is a step in which maintenance work request information is transmitted from the trust company computer 6 to the dedicated computer 8 handled by the worker in charge after the worker in charge is determined, and the maintenance worker request information is browsed by the worker in charge. is there.

Maintenance work execution step (S35)
This step is a step in which the maintenance worker performs maintenance work according to the maintenance work request information.

  According to the outsourcing system and the outsourcing method of the gaming machine setting change work according to the present invention, the setting change work is performed by a trustee company not related to the game hall, and the relationship between the worker in charge and the game hall. Players can not know the work platform and work contents until immediately before work, and there is no opportunity for information leaks, so it is possible to reliably prevent external leaks of information regarding game machine setting changes that occur daily at each game arcade It becomes.

  In addition, according to the outsourcing method and the outsourcing system of the gaming machine maintenance work according to the present invention, since the gaming machine maintenance work is contracted to a contracted company that is not related to the amusement hall, an operator in the gaming hall can perform the maintenance. There is no opportunity to engage in unauthorized modification by engaging in the work, and it is possible to reliably prevent fraud from being carried out with the maintenance work of gaming machines performed at each amusement hall, and its industrial applicability is great. It is.

DESCRIPTION OF SYMBOLS 1 Amusement hall 2 Game machine information management computer 3 Hall corporation headquarters 4 Corporation headquarters computer 5 Trust company 6 Trust company computer 8 Dedicated computer 9 Viewpoint video camera 10 Camera equipment 11 Operation data collection means 12 Setting change formulation means 13 Work request information creation Means 14 Worker information recording means 15 Setting change information transmitting means 16 Operating data analyzing computer 21 Operating data collecting means 22 Setting change formulating means 23 Work request information creating means 24 Worker information recording means 25 Setting change information transmitting means 26 Operating data Computer for analysis 27 Secondary contractor company 28 Secondary contractor company computer 31 Machine manufacturer 32 Manufacturer computer 33 Sales company 34 Sales company computer 35 Maintenance work request receiving means 36 Maintenance work request information transfer It means 37 worker information recording means 38 maintenance work information transmission means

Claims (20)

A method for outsourcing the setting change work of a gaming machine,
Operation data collection for managing game machines and collecting operation data of game machines in the game hall from the game machine information management computer of the game hall in the company headquarters computer of the hall corporation headquarters, which is a consignment source for changing game machine settings Steps,
The corporate headquarters computer or another operational data analysis computer analyzes the operational data and formulates setting changes. Based on the formulation results, the corporate headquarters computer has setting change information related to setting changes. The setting change formulation step to be created,
In the hall corporate headquarters, work request information including the name, address, work date, store visit time, number of works, etc., of the setting change work target is created and transmitted from the corporate headquarters computer to the trustee computer of the trustee company Work request information creation step,
Worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created in the trustee company that has commissioned the work request based on the work request information, and the corporation headquarter computer is created from the trustee computer. The worker information creation step transmitted to and recorded in the corporate headquarters computer;
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the corporate headquarters computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge;
A game machine setting change work outsourcing method characterized by comprising: A gaming machine information management computer of a gaming hall having a large number of gaming machines, and a hall corporation headquarters that manages one or more of the gaming halls and is a consignment source for setting change operations of gaming machines installed in the gaming hall A corporate headquarters computer, a trustee company computer of a trustee company that receives a setting change work request of the gaming machine of the game hall from the corporation headquarters computer, and a dedicated computer handled by a worker in charge of the trustee company at the time of work Is an outsourcing system for game machine setting change work configured to be connected via the Web,
The corporate headquarters computer includes operating data collection means for collecting operating data of gaming machines in the game arcade from the gaming machine information management computer, and gaming machines whose settings have been changed based on the analysis results of the operating data. Work request information creating means for creating work request information including amusement hall name, address, work date, store visit time, number of work, etc. and sending it to the trust company computer; trustee company computer of the trustee company that has commissioned the work request A worker information recording means for receiving and recording worker information including personal information such as the name of the worker in charge, contact information, and a facial photograph, and a setting for transmitting setting change information relating to setting change contents to the dedicated computer Change information transmission means,
The dedicated computer is set so that the setting change information can be browsed only in the game area subject to the setting change work, and the setting change information can be browsed by using a secret key set for each work request. An outsourcing system for game machine setting change work.   The outsourcing system for game machine setting change work according to claim 2, wherein the corporation headquarter computer further comprises setting change formulation means for analyzing the operation data and formulating a setting change.   The game machine setting change work outsourcing system according to claim 2, further comprising an operating data analysis computer that analyzes the operating data and formulates a setting change, and is different from the corporation headquarters computer.   Further, the camera includes a camera worn by the worker in charge of the setting change work, and the camera is connected to the corporate headquarters computer via the Web, and a real-time video or a recorded video of the photographed work situation is recorded in the corporate The outsourcing system for game machine setting change work according to any one of claims 2 to 4, which is transmitted to a head office computer.   The gaming machine setting change work outsourcing system according to claim 5, wherein the camera is a viewpoint video camera capable of capturing the visual information of the worker in charge as it is.   In addition, a camera device installed in the game hall and connected to the corporate headquarters computer via the gaming machine information management computer, a real-time video or a recorded video of a work situation photographed by the camera device The outsourcing system for game machine setting change work according to any one of claims 2 to 6, which is transmitted to the corporation headquarters computer. A method for outsourcing the setting change work of a gaming machine,
In the trustee computer of the trustee company that undertakes the setting change work of the gaming machine, the corporation of the hall corporation headquarters that manages the gaming hall directly or directly from the gaming machine information management computer of the gaming hall that can be the target of the gaming machine setting change A data collection step for collecting operation data of gaming machines in the game hall via the headquarters computer;
Setting change formulation in which the operation data is analyzed and the setting change is formulated by the commissioned company computer or another operating data analysis computer, and the setting change information relating to the setting change contents is created in the commissioned company computer Steps,
In the trustee company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created and transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer. Alternatively, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created in the second trustee company that receives the second trust from the trustee company, and the second trustee company A worker information recording step transmitted from the secondary trustee company computer to the trustee computer, transmitted from the trustee computer to the corporation headquarter computer and recorded in the corporation headquarter computer;
In the corporate headquarters computer or the commissioned company computer, a secret key setting step in which a secret key necessary for work day is set for the worker in charge; and
The setting change information is transmitted from the commissioned company computer to the dedicated computer handled by the worker in charge at the game center to be worked on the day of work, and the worker changes the setting change information by using the secret key. Setting change information browsing step to be performed,
A setting change execution step in which a setting change operation according to the setting change information is executed by the worker in charge;
A game machine setting change work outsourcing method characterized by comprising:   9. The work request information creating step of creating work request information including a game hall name, address, work date, store visit time, number of works, etc., which is a target of setting change work in the trust company computer. Outsourced method for changing the gaming machine settings described. From a gaming machine information management computer of a game hall having a large number of gaming machines, a corporate headquarters computer of a hall corporate headquarters that manages one or a plurality of the gaming halls, and from the corporate headquarters computer or the gaming machine information management computer A commission company computer of a trustee company that receives a setting change work request for a gaming machine in the amusement hall and undertakes the work, and a dedicated computer handled by the worker in charge of the trustee company at the time of work are connected via the Web. A game machine setting change work outsourcing system,
The commissioned company computer is an operational data collection means for collecting operational data of gaming machines in the game hall directly from the gaming machine information management computer or via the corporate headquarters computer, and the responsible work created in the commissioned company Worker information including personal information such as a person's name, contact information, and facial photograph is sent to the corporate headquarters computer, or the worker information created by a secondary contractor that receives a second contract from the trustee Is received from the secondary trustee company computer of the secondary trustee company and recorded, and the worker information recording means for transmitting to the corporate headquarters computer and the setting change formulated based on the operation data in the dedicated computer Setting change information transmitting means for transmitting information,
The dedicated computer is set so that the setting change information can be browsed only in the game room to be changed, and the setting change information can be browsed by using a secret key set for each work request. An outsourcing system for game machine setting change work.   11. The outsourcing system for game machine setting change work according to claim 10, wherein the trust company computer further comprises setting change formulation means for analyzing the operation data and formulating a setting change.   The game machine setting change work outsourcing system according to claim 10, further comprising an operation data analysis computer that analyzes the operation data and formulates a setting change.   And a secondary trustee computer of a secondary trustee company that receives a secondary trust of the setting change work from the trustee company, wherein the trustee computer is a gaming machine subject to a setting change from an analysis result of the operation data. A work request information creating means for creating work request information including a game hall name, an address, a work date, a visit time, the number of works and the like, and transmitting the work request information to the secondary trustee computer. An outsourcing system for the game machine setting change work described in Crab.   Further, the camera includes a camera worn by the worker in charge of the setting change work, and the camera is connected to the trustee computer via the Web, and the real-time video or the recorded video of the photographed work situation is the trustee. The outsourcing system for game machine setting change work according to any one of claims 10 to 13, which is transmitted to a company computer.   15. The outsourcing system for game machine setting change work according to claim 14, wherein the camera is a viewpoint video camera capable of capturing the visual information of the worker in charge as it is.   In addition, a camera device installed in the game hall and connected to the trustee computer via the gaming machine information management computer, a real-time video or recorded video of a work situation photographed by the camera device The outsourcing system for game machine setting change work according to any one of claims 10 to 15, which is transmitted to the trust company computer. A method for outsourcing maintenance work of a gaming machine,
In the trustee computer of the trustee company that undertakes maintenance work of the gaming machine, directly from the manufacturer computer of the gaming machine manufacturer that manufactured the gaming machine subject to the maintenance work, or through the sales company computer of the selling company that sells the gaming machine, A maintenance work receiving step for receiving maintenance work request information of the gaming machine;
In the trust company, worker information including personal information such as the name, contact information, and face photograph of the determined worker in charge is created, from the trust company computer directly to the manufacturer computer or via the sales company computer Worker information including personal information such as the name, contact information, and face photo of the determined worker in charge is created at the secondary trustee company that is sent and recorded, or receives a second commission from the trustee company, Creation of worker information that is transmitted from the secondary trustee computer of the secondary trustee company to the trustee computer and transmitted from the trustee computer directly to the manufacturer computer or via the sales company computer and recorded. Steps,
After the determination of the worker in charge, the maintenance work request information is transmitted from the trustee computer to the dedicated computer handled by the worker in charge, and the maintenance worker request information is browsed by the worker in charge. A maintenance work execution step in which a maintenance work according to the maintenance work request information is executed by the worker in charge;
A game machine maintenance work outsourcing method characterized by comprising:   Maintenance work request in which the game machine maintenance work request information received directly from the manufacturer computer of the gaming machine manufacturer or the sales company computer of the sales company that sells the gaming machine is transferred to the secondary trustee company in the trustee computer. 18. The outsourcing method for gaming machine maintenance work according to claim 17, further comprising an information transfer step. A manufacturer computer of a gaming machine manufacturer that manufactures a gaming machine, a sales company computer of a sales company that sells the gaming machine, and a maintenance work request for a gaming machine from the manufacturer computer or the selling company computer, and consignment of the work An outsourcing system for gaming machine maintenance work in which a contract company computer of a company and a dedicated computer handled by a worker in charge of the trust company are connected via the Web,
The commissioned company computer is a maintenance work request receiving means for receiving maintenance work of a gaming machine directly from the manufacturer computer or via the selling company computer;
The worker information including personal information such as the name of the worker in charge, contact information, and a face photograph created in the trust company is transmitted to the manufacturer computer directly or via the sales company computer, or from the trust company. The worker information created at the secondary trustee company receiving the secondary trustee is received and recorded from the secondary trustee computer of the secondary trustee company, and is recorded on the manufacturer computer directly or via the sales company computer. Worker information recording means for transmitting;
A game machine maintenance work outsourcing system comprising maintenance work information sending means for sending maintenance work information to the dedicated computer.   Maintenance work request information including a secondary trust company computer of a secondary trust company that receives a second commission of the maintenance work from the trust company, wherein the trust company computer transmits the maintenance work request information to the secondary trust company computer. 20. The outsourcing system for gaming machine maintenance work according to claim 19, comprising transfer means.