JP2018184223A - Elevator system with touch panel operation board - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve the problem such that no consideration is given to detection whether a user is a visually handicapped person or not by the operation in an elevator car.SOLUTION: A touch panel operation board 100 of an elevator system of the present invention comprises: a button-recognition coordinates setting unit 103 installed in an elevator car and for setting button coordinates of a touch panel; a button operation recognition unit 101 for recognizing that a button has been input by input coordinates by comparing the input coordinates of the touch panel with the button coordinates set by the button-recognition coordinates setting unit 103; and an abnormal operation recognition unit 102 for determining to be abnormal when the input coordinates agree with a predetermined abnormal condition. When the abnormal operation recognition unit 102 determines abnormality, it requests to start a support system 109, and the support system 109 registers destination floor information of a user of the touch panel operation board 100 determined to be abnormal to an elevator control system 104.SELECTED DRAWING: Figure 1

Description

  The present invention relates to an elevator system with a touch panel operation panel.

  Conventionally, as an elevator control device, a touch panel operation panel may be employed as an operation panel for selecting a target floor in a car. The touch panel operation panel can be changed easily without adding hardware, and the screen and input configuration can be changed for various specifications. Patent Document 1 describes a technology in which a touch panel operation panel is provided in a car and the configuration of the touch panel screen in the car is changed in accordance with landing registration. There are also various technologies for measures to support people with disabilities and the elderly in the cage. For example, as a support for a visually handicapped person to operate an elevator, Patent Document 2 discloses a technology for assisting a visually handicapped person to operate an elevator by turning on a microphone when a hall call button dedicated to a visually handicapped person is operated. Have been described.

International Publication No. 2011/101539 Patent No. 5781132

  However, in Patent Document 1, when a visually impaired user tries to operate the touch panel operation panel in the car, there is no unevenness of the button and Braille guidance of the button becomes impossible. Normal operation in the car becomes impossible. Further, in the technique described in Patent Document 2, it is not considered to detect whether or not the person is visually impaired by an operation in the car. Therefore, it is indispensable to install a special button at the landing, and the number of devices will be increased, and visually impaired users who press the normal landing button will receive support in the car. There is a problem that cannot be done.

  In order to solve the above problems, the elevator system of the present invention is installed in the elevator car and is set by a button recognition coordinate setting unit for setting the button coordinates of the touch panel, and an input coordinate and a button recognition coordinate setting unit for the touch panel. A touch panel operation panel including a button operation recognition unit that recognizes that the button has been input using the input coordinates and the input coordinates are determined to be abnormal when the input coordinates match a predetermined abnormal condition. An abnormal operation recognizing unit that performs an activation request to the support system when the abnormality is determined, and the support system registers the target floor information of the user of the touch panel operation panel determined to be abnormal in the elevator control system.

  The present invention detects a user who is difficult to use the in-car operation panel by a user's operation in the car, and provides a system that can service the user to the destination floor without adding equipment to the user. Can be provided.

It is an example of the elevator system block diagram containing a touch panel operation panel. It is an example of the display screen of a touch panel operation panel. It is an example of the flowchart of a touch panel operation panel (button operation recognition part). It is an example of the flowchart of a touch panel operation panel (abnormal operation recognition part).

  Hereinafter, based on the illustrated embodiment, an elevator system including a touch panel operation panel in the present embodiment will be described. In the drawings, the same reference numerals are used for the same components.

  FIG. 1 is an example of an elevator system configuration diagram including a touch panel operation panel.

  The elevator system of the present invention includes a touch panel operation panel system 100, an elevator control system 104, and a support system 109.

  The touch panel operation panel 100 includes a button operation recognition unit 101, an abnormal operation recognition unit 102, and a button recognition coordinate setting unit 103. In the case of a normal operation panel, it is installed in the elevator car, and when a user gets in the car, in order to make a service request to the destination floor to the elevator, a button for inputting the destination floor, Buttons for requesting elevator door opening and closing commands are permanently installed. The touch panel operation panel 100 follows the functions of these operation panels. Further, in the present invention, a support function for visually impaired persons is provided.

  The button operation recognition unit 101 recognizes button operations on the touch panel screen. When the touch panel screen is pressed with a finger, the coordinates of the button area set by the button recognition coordinate setting unit 103 and the coordinates of the pressed finger are recognized to determine whether or not the button is operated. For example, a plurality of coordinates of the area of the destination floor button for inputting the destination floor from the car, the door opening button, and the door closing button area as described above are set. When a building on the 10th floor is assumed, the touch panel screen is provided with destination floor buttons from the 1st floor to the 10th floor. At this time, in the case of an elevator with a high floor, there are a plurality of target floors in the touch panel screen, which may deteriorate the appearance. Therefore, a form using a numeric keypad that arranges only numbers from 0 to 9 is adopted. But it ’s okay. In addition, a format may be used in which a determination key for determining the input destination floor and a cancel button for canceling the input destination floor are provided.

  When the pressed coordinates coincide with the area coordinates of the “first floor” button by the button recognition coordinate setting unit 103, it is recognized as a service request for the destination floor to the first floor, and the destination floor is input to the elevator side. If the coordinates of the door open button or the door close button coincide with each other, the door open input and the door close input are respectively transmitted to the elevator side.

  The abnormal operation recognizing unit 102 recognizes, as an abnormal operation, an operation that matches an abnormal condition such as operating coordinates other than the button several times within a certain period of time. Other conditions will be described later.

  When the coordinates of the button area for recognizing the button set by the button recognition coordinate setting unit 103 and the input coordinates pressed are determined and an abnormal operation is detected by the abnormal operation recognition unit 102, the operation of the touch panel operation panel is performed. It is determined that it is difficult and a startup request is made to the support system. For example, when a visually impaired user touches the touch panel operation panel to check Braille, a coordinate different from the button area may be pressed. Therefore, when the coordinates of the button area and the input coordinates that have been pressed are not consistent with each other, a voice or a support request to the security guard is automatically transmitted.

  The elevator control system 104 includes a destination floor determination unit 105, a destination floor registration processing unit 106, a user specification setting unit 107, and an elevator service command unit 108.

  The destination floor determination unit 105 determines whether the destination floor input from the button operation recognition unit of the touch panel operation panel 100 or the destination floor input from the support system 109 is an elevator serviceable floor. For example, when the touch panel operation panel 100 employs the above-described numeric keypad button, the user input is made to a floor other than the elevator serviceable floor, such as a 20th floor input to a 10th floor building. When input is made, the input is ignored, or the fact that the input is incorrect is output to any coordinate on the touch panel operation panel 100. If the input destination floor is an elevator serviceable floor, the destination floor is transmitted to the destination floor registration processing unit 106.

  The destination floor registration processing unit 106 performs destination floor registration to the elevator. For example, when the destination floor of the 10th floor is input and there is no destination floor setting of the elevator, the next destination floor is set as the 10th floor. If the destination floor is set, the next floor is set as the next destination floor, and after the service of the destination floor is completed, the 10th floor is registered as the destination floor.

  The user specification setting unit 107 is a unit that uses the registration information from the destination floor registration processing unit 106 and the support system 109 and transmits a command to the elevator service command unit according to the user specifications. For example, when a person who has difficulty operating the touch panel operation panel 100 is detected, it is assumed that the elevator is unfamiliar or visually impaired, so the door opening time after arrival at the destination floor is longer than usual. By providing a safer and more comfortable elevator service.

  In the elevator service command unit 108, a command for traveling to the destination floor or the departure floor, and commands such as door opening, door closing, and voice guidance are given to the elevator. The elevator provides the user with the vertical service in the building based on the command.

  The support system 109 is composed of three blocks of an external support system 110, a voice support system 111, and a support person calling unit 112, and is a system that supports a visually handicapped person or a user unfamiliar with a touch panel operation panel. . In the case of a user who is difficult to operate the touch panel operation panel 100 in the car, it is necessary to provide support to the destination floor by calling from outside support by voice, voice guidance, or a security guard directly. Therefore, since the destination floor needs to be input from the support system 109 to the elevator control system 104 instead of the user input, a connection for inputting the destination floor from the support system 109 to the elevator control system 104 is required.

  The external support system 110 provides a function of exchanging voice with an external control center or a disaster prevention center in a building through an interphone in the car or a speaker in the car. Without using special equipment, use existing equipment and exchange voice with external support personnel. From the external support system 110 to the elevator control system 104, the destination floor information is transmitted from the external support system 110 to the destination floor of the user in the car obtained from there.

  For example, when a hardware button operation panel is provided as an auxiliary operation panel, the voice support system 111 guides the location of the hardware button operation panel. Alternatively, after providing guidance for prompting the user to speak on the destination floor, the user's destination floor is detected and registered by voice recognition processing.

  The support member calling unit 112 outputs an alarm to the disaster prevention center in the building, and guides the elevator on which the departure floor is located and on which unit is difficult to operate. Until the support staff arrives, if the elevator moves without permission, the user will feel uneasy, so the elevator will be extended. As a result, it becomes possible to provide a service to the destination floor reliably and safely for users who are difficult to operate.

  That is, the button recognition coordinate setting unit that is installed in the elevator car and sets the button coordinates of the touch panel is compared with the input coordinates of the touch panel and the button coordinates set by the button recognition coordinate setting unit. A touch panel operation panel having a button operation recognition unit for recognizing that an input has been made, an abnormal operation recognition unit for determining an abnormality when an input coordinate matches a predetermined abnormal condition, and an abnormality The support system makes an activation request, and the support system registers the target floor information of the user of the touch panel operation panel determined to be abnormal in the elevator control system.

  The support system is connected to an external support member via voice guidance or a device installed in the car, and performs at least one operation of an operation by the external support member or an operation for calling the support member.

  In addition, when the support system performs an operation to call the support staff, the support system transmits to the elevator control system to wait for the support staff to open the car door until it reaches the car. Open the car door and wait until the car arrives at the car.

  FIG. 2 shows an external view of the touch panel operation panel 100 installed in the elevator car. The touch panel 200 has a plurality of functions such as output of guidance information such as floors, button display for inputting a target floor, door opening and door closing button display as an operation panel in the car. The touch panel 200 includes two types of areas, a button operation recognition area 201 and a button operation non-recognition area 202. The button area coordinates described above correspond to the button operation recognition area 201.

  In the present invention, when the button operation recognition area 201 is pressed, it is recognized as a button, and the input of the destination floor, the door opening, the door closing, and the operation determination input is determined. Further, by operating the button operation outside recognition area 202 a plurality of times, an abnormal or difficult-to-operate user is detected and the support system 109 is activated.

  FIG. 3 is a flowchart of button recognition and abnormality detection.

  In S301, it is determined whether or not the touch panel screen has been pressed. If it is detected that the button is pressed, the process proceeds to S302, and if it is not detected that the button is pressed, the process ends.

  In S302, abnormality determination is performed. Details of this processing will be described later with reference to FIG. When the abnormality determination is completed, the process proceeds to S303.

  In S303, a timer is started. This timer may be regarded as one count per second or the system clock as one count. When the activation is completed, the process proceeds to S304.

  In S304, it is determined whether or not the enter key has been operated. If operated, the process proceeds to S307, and if not operated, the process proceeds to S305.

  In S305, it is determined whether or not the timer value of the timer has expired. If the timeout has expired, the input data is discarded in S306, and the process proceeds to S308 to return to the initial value state. If not expired, the process returns to S301 to wait for the next input.

  In S307, when the enter key is operated, the input destination floor information is transmitted to the elevator control system side. When the transmission is completed, the process proceeds to S308.

  In S308, the non-button operation counter is cleared. Exit when clearing is complete.

  FIG. 4 is a flowchart of abnormality determination.

  In S401, after detecting that the non-button operation area has been operated, the non-button operation counter is counted. When the counter is updated, the process proceeds to S402.

In S402, the number of abnormality determinations is compared with the count value outside button operation. If the count value outside button operation exceeds the number of abnormality determination, the process proceeds to S403. In other words, the abnormal condition is that the input coordinates of the touch panel are compared with the button coordinates set by the button recognition coordinate setting unit, and an abnormality is determined when the number of inputs of coordinates other than the button coordinates exceeds a certain number of inputs .
Otherwise, this flow ends. Touching the operation outside the button operation a plurality of times indicates that the touch panel operation is difficult. However, since a general user may touch the area outside the button operation by mistake, it is desirable to select a value sufficiently larger than a certain value for the number of abnormal operations.

  In S403, abnormality detection is performed. At this time, it may be displayed that the screen of the touch panel operation panel is returned to the initial state or the support system is activated. When the detection is completed, the process proceeds to S4040.

  In S404, a support system activation request is made. Depending on the specification of the payment destination, it is possible to change whether to activate voice support or to activate an external support system. When the support system is activated, a voice is output from the voice guidance device of the elevator, and the elevator service can be provided by supporting the input of the destination floor to the user who has difficulty operating the touch panel operation panel.

  The above-described abnormality detection flow of the touch panel operation panel is only one embodiment, and the present invention is not limited to this. For example, the abnormality detection is performed based on the number of operations in the non-button operation area of the touch panel operation panel. However, not only the number of operations but also a pressing duration may be determined. At that time, when detecting by the pressing duration time, for example, the input coordinate value touched first is stored, a coordinate area having a radius of several millimeters is created from the input coordinate, and this area is recognized as the same pressing area. Thereafter, when the same pressed area is continuously pressed for a certain threshold time, a method of detecting an abnormality may be used. That is, the input coordinates of the touch panel are compared with the button coordinates set by the button recognition coordinate setting unit, and it is determined that there is an abnormality when the time for continuously inputting coordinates other than the button coordinates exceeds a certain input time. . An abnormal condition is that even if an arbitrary coordinate area is created from the input coordinates on the touch panel and the time when the arbitrary coordinate area is continuously input exceeds a certain input time, it is determined as abnormal. good. Also, the abnormal condition is that an arbitrary coordinate area is created from the input coordinates of the touch panel, the time when the arbitrary coordinate area is continuously input is less than a certain input time, and the input coordinates of the touch panel are continued. If the input time is equal to or longer than a certain input time, it may be determined that there is an abnormality.

  Alternatively, when the touching time for the touch panel described above is continued for a certain threshold value and the time for pressing the same pressing area is equal to or less than the threshold value, the use of a visual obstacle to search for a button while touching the touch panel operation panel Since this is an operation specific to a person, an abnormality may be detected by this operation.

  Further, although an abnormality is detected due to an operation outside the button operation area, for example, a case where an abnormality is erroneously detected when the screen of the touch panel operation panel is wiped off is assumed. In order to avoid these problems, for example, when a special operation on the touch panel screen such as a cryptographic operation of the destination floor button displayed on the screen or a long press of a special button such as the enter key is established, the touch panel input is performed for a certain period of time. For example, cut for 10 seconds. Since the input on the touch panel operation panel is cut, the input cut guidance such as “Currently input is not possible from the touch panel” or a picture, illustration, or symbol indicating the input cut on the touch panel is output. Thus, the touch panel operation panel can be cleaned without erroneously detecting an abnormality. Also, for example, an external switch (not shown) is provided in the switch box in the car for storing the switch for switching the dedicated operation or the maintenance operation, and when the external switch is input, the input on the touch panel operation panel is cut. .

  Alternatively, a switch for cutting the input of the touch panel operation panel is provided outside the touch panel operation panel, and the input by the touch panel is cut by turning on this switch when cleaning. Even under this condition, the input on the touch panel operation panel is cut, so that the input cut guidance such as “Currently input from the touch panel cannot be performed” and the picture, illustration, and symbol indicating the input cut on the touch panel are output. That is, the fact that the input on the touch panel operation panel has been cut for a predetermined time is output on the touch panel screen. Thus, the touch panel operation panel can be cleaned without erroneously detecting an abnormality.

DESCRIPTION OF SYMBOLS 100 Touch panel operation panel system 101 Button operation recognition part 102 Abnormal operation recognition part 103 Button recognition coordinate setting part 104 Elevator control system 105 Target floor determination part
106 Destination floor registration processing unit 107 User specification setting unit 108 Elevator service command unit
109 Support system 110 External support system
111 Voice Support System 112 Support Person Calling Section
200 Touch panel
201 Button operation recognition area 202 Button operation non-recognition area

Claims (11)

A button recognition coordinate setting unit that is installed in the elevator car and sets the button coordinates of the touch panel is compared with the input coordinates of the touch panel and the button coordinates set by the button recognition coordinate setting unit, and the input coordinates A touch panel operation panel comprising a button operation recognition unit for recognizing that a button is input by
An abnormal operation recognizing unit that determines an abnormality when the input coordinates match a predetermined abnormal condition; and
If it is determined that there is an abnormality, request a start to the support system,
The said support system registers the said target floor information of the user of the said touch panel operation panel determined to be the said abnormality to an elevator control system, The elevator system with a touch panel operation panel characterized by the above-mentioned. The support system is connected to an external support member via voice guidance or equipment installed in the car, and performs at least one operation of an operation by the external support member or an operation for calling the support member. The elevator system with a touch panel operation panel according to claim 1, which is performed. When the support system performs an operation for calling the support staff, the support system transmits to the elevator control system to open and wait for the door of the car until the support staff arrives at the car,
The elevator system with a touch panel operation panel according to claim 2, wherein the elevator control system waits by opening a door of the car until the support person arrives at the car. The abnormal condition is
The input coordinates of the touch panel are compared with the button coordinates set by the button recognition coordinate setting unit, and an abnormality is determined when the number of inputs of coordinates other than the button coordinates exceeds a certain number of inputs. The elevator system with a touch panel operation panel according to claim 1. The abnormal condition is
The input coordinates of the touch panel are compared with the button coordinates set by the button recognition coordinate setting unit, and an abnormality occurs when the time for continuously inputting coordinates other than the button coordinates exceeds a certain input time. The elevator system with a touch panel operation panel according to claim 1, wherein the determination is performed. The abnormal condition is
An arbitrary coordinate area is created from input coordinates of the touch panel, and it is determined that an abnormality occurs when a time during which the arbitrary coordinate area is continuously input exceeds a certain input time. The elevator system with a touch panel operation panel according to 1. The abnormal condition is
An arbitrary coordinate area is created from the input coordinates of the touch panel, and the time when the arbitrary coordinate area is continuously input is equal to or shorter than a predetermined input time, and the input coordinates of the touch panel are continuously input. The elevator system with a touch panel operation panel according to claim 1, wherein an abnormality is determined when the time is equal to or longer than a certain input time.   2. The elevator system with a touch panel operation panel according to claim 1, wherein an input of the touch panel operation panel is cut for a predetermined time by a special operation of the touch panel operation panel. The elevator system with a touch panel operation panel according to claim 8, wherein the special operation of the touch panel operation panel includes a cryptographic operation of a button and a long press of a screen or an arbitrary button. In addition, with an external switch,
The elevator system with a touch panel operation panel according to claim 1, wherein the input of the touch panel operation panel is cut only when the external switch is input. The elevator system with a touch panel operation panel according to claim 8 or 10, wherein an input from the touch panel operation panel is output on the touch panel screen to be cut for a predetermined time.

Images