JP2017102563A - Business support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a business support system capable of extracting a layout screen other than a basic layout screen.SOLUTION: A business support system comprises: a plan creation server 10; and a layout screen database 2 connected to the plan creation server 10. The plan creation server 10 is configured to, on the basis of data of equipment or the like input from an input device 31 of terminal equipment 3, and selected from choices, automatically create individual display 5 of the selected equipment or the like and a basic layout screen 60 in which the selected equipment or the like is combined, and to cause an output device 32 of terminal equipment 3 to output them. A layout screen database 2 is configured to store a layout screen 6 different from the basic layout screen 60 and data of information for search associated therewith. The layout screen database 2 is configured such that the layout screen 6 satisfying a search condition can be extracted from the stored layout screen 6 on the basis of the data of the information for search input from the input device 31.SELECTED DRAWING: Figure 6

Description

  The present invention relates to a sales support system.

  Sales support systems have been used conventionally (see, for example, Patent Document 1).

  Among such business support systems, there is a system that includes a plan creation server and a terminal device connected to the plan creation server.

  The plan creation server combines individual displays such as a list of selected equipment and a price list with the selected equipment, based on the equipment data selected from the options input from the input device. A basic layout drawing showing the state is automatically created. Based on the customer's request, the planner can operate the terminal device to show the customer a plan consisting of an individual display and a basic layout drawing.

JP 2010-20709 A

  However, in the sales support system described above, only the basic layout drawing can be used.

  The present invention has been invented in view of the above-described conventional problems, and an object of the present invention is to provide a sales support system in which layout drawings other than basic layout drawings can be extracted from a layout drawing database. .

  The business support system according to the present invention includes a plan creation server and a layout drawing database connected to the plan creation server. The plan creation server, the individual display of the selected equipment, based on the data of the equipment selected from the choices input from the input device of the terminal device connected to the plan creation server, A basic layout drawing showing a state where the selected facilities are combined is automatically created and output to the output device of the terminal device. The layout drawing database can store a layout drawing different from the basic layout drawing and search information data linked to the layout drawing. In the layout drawing database, the layout drawing satisfying the search condition is extracted from the stored layout drawing based on the data of the search information input from the input device, and the extracted layout drawing is Output to the output device.

  In the present invention, layout drawings other than the basic layout drawing can be extracted from the layout drawing database.

FIG. 1 is a configuration diagram of a sales support system according to an embodiment. FIG. 2 is an explanatory diagram showing a list (individual display) in a specific example of one embodiment. FIG. 3 is an explanatory diagram showing estimation (individual display) in a specific example of the embodiment. FIG. 4 is an explanatory diagram showing a layout drawing in a specific example of one embodiment. FIG. 5 is a flowchart showing a main flow for creating a plan according to an embodiment. FIG. 6 is a flowchart showing a main flow of the layout drawing database in the embodiment. FIG. 7 is a diagram illustrating a screen displayed on the output device in a specific example of the embodiment. FIG. 8 is a diagram illustrating a screen displayed on the output device in a specific example of the embodiment. FIG. 9 is a diagram showing a screen displayed on the output device in a specific example of the embodiment. FIG. 10 is a diagram illustrating a screen displayed on the output device in a specific example of the embodiment. FIG. 11 is a diagram illustrating a screen displayed on the output device in a specific example of the embodiment. FIG. 12 is a diagram showing a screen displayed on the output device in a specific example of the embodiment.

  An embodiment of the present invention will be described with reference to the drawings.

  The sales support system according to the present embodiment is mainly for residential use, and is a system that supports a planner who is a sales representative to propose a plan based on a customer's request.

  As shown in FIG. 1, the sales support system 1 includes a plan creation server 10, a layout drawing database 2, and a terminal device 3 connected to the plan creation server 10 through a communication line 4. The plan is a plan for installing a facility such as a kitchen in a room. The plan is based on the individual display 5 (list 51, estimate 52) of the equipment to be arranged in the room shown in FIG. 2 and FIG. 3, and the layout drawing 6 in the state where the equipment shown in FIG. Is constructed.

  As shown in FIG. 1, the plan creation server 10 includes a communication unit 11 including a transmission unit and a reception unit. The plan creation server 10 transmits / receives data to / from the terminal device 3 through the communication line 4 by the communication unit 11.

  As illustrated in FIG. 1, the terminal device 3 includes a communication unit 33 including an input device 31, an output device 32, a transmission unit, and a reception unit. The terminal device 3 transmits and receives data to and from the plan creation server 10 through the communication line 4 by the communication unit 33.

  FIG. 5 shows a main flow for creating a plan. The terminal device 3 performs input for connection / activation at the input device 31 (S1), connects to the plan creation server 10 through the communication line 4, and activates the plan creation program (S2). The terminal device 3 includes a display device such as a liquid crystal as the output device 32. A screen based on the plan creation program is appropriately displayed (output) on the display device. The planner inputs information related to the customer's request from the input device 31 as data according to the guidance on the screen based on the plan creation program (S3). The information related to the customer's request includes facilities selected from options (see reference numerals 71 and 72 in FIG. 8) for the customer to install in the room. Data relating to customer requests input from the input device 31 is transmitted from the terminal device 3 (S4) and received by the plan creation server 10 (S5).

  Based on the plan creation program, the plan creation server 10 creates a plan based on data relating to the customer's request received from the terminal device 3 (S6).

  The plan creation server 10 transmits the created plan data to the terminal device 3 (S7). The terminal device 3 receives data (S8).

  The terminal device 3 displays the plan received from the plan creation server 10 on the display device. If the plan displayed on the display device is not appropriate as the customer's examination material, the corrected information related to the customer's request is input as data from the input device 31 (S9). The corrected information data corresponding to the customer's request input from the input device 31 is transmitted from the terminal device 3 (S10) and received by the plan creation server 10 (S11).

  Based on the plan creation program, the plan creation server 10 creates a revised plan based on the revised data regarding the customer's request received from the terminal device 3 (S12). The plan creation server 10 transmits the data of the created correction plan to the terminal device 3 (S13). The terminal device 3 receives data (S14). The flow from (S9) to (S14) is repeated as appropriate.

  If the plan displayed on the display device is appropriate as a consideration material for the customer, a printed matter of the plan is created by a printer. The planner inputs for termination (S15), and the plan creation program ends (S16). The printed matter of the plan will be taken home by the customer for consideration.

  Next, the plan will be described in more detail. The plan in the present embodiment shows the customer the individual display 5 of the equipment and the layout drawing 6 of the room combining the equipment when the customer purchases the equipment and installs it in the room.

  First of all, there are large facilities such as kitchens, cupboards, dishwashers and storage shelves. Moreover, as equipment, all various articles, such as members, such as a kitchen counter and a storage shelf door, and other fine parts, can be included. The plan creation program has internal data as equipment data.

  The individual display 5 of equipment indicates the selected equipment. Specifically, a list of selected facilities, a price list, an estimate, and the like can be given. Further, the individual display 5 may include individual drawings or photographs of the facilities. The plan creation server 10 automatically creates the individual display 5 based on the data of the selected equipment based on the plan creation program.

  The layout drawing 6 refers to a drawing including a front view, a development drawing composed of a plan view, a cross-sectional drawing, and a part number list of each facility, in which selected facilities are combined. The plan creation server 10 automatically creates a layout drawing 6 in which a plurality of facilities are combined based on the data of the selected facilities based on the plan creation program. The layout drawing 6 automatically created based on the plan creation program is defined as a basic layout drawing 60.

  Among the plans created based on the plan creation program, the individual display 5 is uniquely determined when the equipment to be purchased is determined, and a customer is rarely required to have a special one.

  On the other hand, the layout drawing 6 is originally not limited in the arrangement of equipment in the room. For example, the length of the kitchen counter is changed according to the room, and the equipment to be combined is various. Various layout drawings 6 are also conceivable. Since the basic layout drawing 60 has only a counter of a specific size, the planner creates a new layout drawing 6 that is not in the basic layout drawing 60 due to the detailed request of the customer when the kitchen is adjusted to the size of the room. May need to be done.

  When the planner creates a new layout drawing 6, this is stored in the layout drawing database 2. As shown in FIG. 6, the data of the layout drawing 6 newly created by the planner is taken into the terminal device 3 and is ready for transmission (S21), and transmitted from the terminal device 3 (S22). 10 (S23). The plan creation server 10 can be connected to the layout drawing database 2 through the communication line 4. The data of the layout drawing 6 received by the plan creation server 10 is transmitted (S24), received by the layout drawing database 2 (S25), and stored in the layout drawing database 2 (S26). The layout drawing 6 may be transmitted directly connected to the layout drawing database 2 from a CAD (Computer Aided Design) terminal or the like that created the layout drawing 6 without being transmitted from the terminal device 3 to the plan creation server 10. .

  Further, the planner inputs information for search, which is linked to the data of the newly created layout drawing 6, from the input device 31 (S27). Data of information to be linked is transmitted from the terminal device 3 (S28) and received by the plan creation server 10 (S29). The data of the information to be linked received by the plan creation server 10 is transmitted (S30) and received by the layout drawing database 2 (S31). Then, the data is stored in the layout drawing database 2 in a state linked to the data of the corresponding layout drawing 6 (S32). The information to be linked may be transmitted and stored at the same time as the layout drawing 6 is transmitted to the layout drawing database 2.

  In the layout drawing database 2, the layout drawing 6 is extracted by searching for information for search linked to the data of the layout drawing 6. In the search, the planner inputs a keyword or the like as search information for extracting the desired layout drawing 6 from the input device 31 (S33). Information such as keywords is transmitted from the terminal device 3 (S34) and received by the plan creation server 10 (S35). The search information data received by the plan creation server 10 is transmitted (S36) and received by the layout drawing database 2 (S37). Then, the layout drawing 6 that satisfies a search condition such as whether there is a match with information such as a keyword is extracted from the linked information (S38). The extracted layout drawing 6 is transmitted from the layout drawing database 2 (S39) and received by the plan creation server 10 (S40). The data of the extracted layout drawing 6 received by the plan creation server 10 is transmitted (S41), received by the terminal device 3 (S42), and displayed on the display device (S43).

  By doing so, various layout drawings 6 are stored in the layout drawing database 2 while the planner proposes the plan many times. When the planner newly needs to create the layout drawing 6 reflecting the customer's request, the planner first searches the layout drawing database 2. At this time, if the extracted layout drawing 6 is appropriate as a consideration material for the customer, the planner may use the extracted layout drawing 6.

  If the extracted layout drawing 6 is not appropriate as the customer's examination material, the planner inputs the corrected information regarding the customer's request as data from the input device 31, and performs the same steps as (S33) to (S43). repeat. Even if the same steps as (S33) to (S43) are repeated, the planner may create a new layout drawing 6 only when the appropriate layout drawing 6 is not successfully extracted as the customer's examination material.

Thus, as the planner proposes many plans, many layout drawings 6 other than the basic layout drawing 60 are accumulated in the layout drawing database 2. After that, when the planner proposes a plan, when the layout drawing 6 other than the basic layout drawing 60 is required, the layout drawing 6 is searched from many layout drawings 6. This makes it easier for the planner to obtain the desired layout drawing 6. When the planner obtains the desired layout drawing 6 from the layout drawing database 2, it is not necessary to create a new drawing, saving time and providing the customer with the layout drawing 6 promptly.
(Concrete example)
A specific example of this embodiment will be described. In the specific example, the so-called Internet is used as the communication line 4. The plan creation server 10 is a so-called web server. The terminal device 3 is a so-called personal computer. The terminal device 3 is installed in each of a number of showrooms.

  The planner accesses the plan creation server 10 from the terminal device 3, activates a website (plan creation program) related to the plan proposal, and displays it on the display device as the output device 32.

  The planner operates the mouse as the input device 31 to place the pointer on the “start” button 70 on the website screen shown in FIG. This is simply to press the “Start” button 70, and so on for other buttons.

  Next, on the website screen shown in FIG. 8, either the “Kitchen” button 71 or the “Cupboard” button 72 is pressed as equipment, and the “Go” button 73 is pressed. Here, the “kitchen” button 71 is pressed.

  Next, on the screen of the website shown in FIG. 9, a layout type is selected. Here, the “I type” button 74 is pressed, and the “forward” button 75 is pressed.

  Next, each member can be changed on the screen of the website shown in FIG. That is, when the previous “type I” button 74 is pressed, a member corresponding to “type I” is selected as an initial setting, and a list of members is displayed on the screen shown in FIG. When the customer wants to make a change, the planner presses the buttons 76 to 87 of the respective members to make the change, and when the change is finished, the “forward” button 88 is pushed.

  Next, on the screen of the website shown in FIG. 11, when the “Yes” button 89 is pressed in response to the question “Do you want to finish the planning?”, The list 51 shown in FIG. 4 and the layout drawing 6 shown in FIG. 4 are created. The individual display 5 and the layout drawing 6 are displayed on a display device and can be printed by a printer.

  A layout drawing 6 shown in FIG. 4 is a basic layout drawing 60 automatically created by a plan creation program. If the basic layout drawing 60 does not meet the customer's request, the planner searches the layout drawing database 2 for the layout drawing 6 that meets the customer's request. In a specific example, a search is possible as one function achieved by the plan creation program, and the search is executed by a predetermined operation on the website related to the plan proposal.

  When searching, on the screen of the website shown in FIG. 12, the planner inputs a keyword as information for search with the keyboard, and inputs a “search” button 90. The layout drawing 6 to which this keyword is linked is extracted. For example, when a plurality of keywords are input, the layout drawing 6 is extracted such that the layout drawing 6 to which all the keywords are linked is extracted. The extracted layout drawing 6 can be displayed as a list on a display device or output by various methods.

  When the layout drawing 6 meeting the customer's request is extracted, the individual display 5 such as an estimate and the layout drawing 6 are output, and then the plan ends.

  If the layout drawing 6 that meets the customer's request is not extracted, the planner creates a new layout drawing 6. For creating the layout drawing 6, general-purpose CAD software may be used, or dedicated CAD software or a drawing-dedicated device may be used. When the planner creates a new layout drawing 6 while the customer is in the showroom, the layout plan 6 is printed and given to the customer. When the planner cannot create a new layout drawing 6 while the customer is in the showroom, the planner creates the layout drawing 6 and then delivers the printed layout drawing 6 to the customer by mail or the like.

  The data of the layout drawing 6 newly created by the planner is stored in the layout drawing database 2 together with the search information data to be linked. The search information data may be data such as planner or customer comments, counter size, cupboard size, and installation space. In addition, after the layout drawing 6 and search information data are stored, the kitchen photo created in the layout drawing 6 may be stored in the layout drawing database 2 in association with the layout drawing 6. After that, all the planners who use this business support system 1 including themselves can use the layout drawing 6 stored in the layout drawing database 2.

  Further, after the planner proposes the layout drawing 6 to the customer, if there is a request to change the equipment from the customer, the layout drawing 6 is sent to the plan creation server 10 and the plan creation server 10 changes the equipment, and the layout drawing 6 Can also be corrected.

  In storing the layout drawing 6 and search information in the layout drawing database 2, the administrator determines whether or not the layout drawing 6 is useful thereafter, and stores only the valuable one. You may make it do.

  Hereinafter, various items in the present embodiment will be further described.

  Although the sales support system 1 is mainly described for residential use, it is not particularly limited to residential use. In other words, if equipment in another field is adopted instead of housing equipment, it can also be used as a sales support system 1 in another field. In addition, when this sales support system 1 is for housing, since the importance of the layout drawing 6 is high, the effect is great.

  The plan creation server 10 includes a device having a processor for executing a program, an interface device (communication unit 11) for transferring data between other devices, and a storage device for storing data. Device as a main component. That is, the plan creation server 10 implements each function by executing a program on a computer. As a storage device, a storage device having a short access time such as a semiconductor memory and a large-capacity storage device such as a hard disk device are used in combination. The device including the processor may be a micro processing unit (MPU) that is a separate body from the semiconductor memory, or a micro controller that includes the semiconductor memory.

  The plan creation program and other control programs may be provided in a state written in a ROM (Read Only Memory), or may be provided in a state written in a storage medium such as an optical disk. Further, the program may be provided through the communication line 4 such as the Internet, and the program may be written in the semiconductor memory constituting the plan creation server 10.

  Further, CAD software used to create the layout drawing 6 may be incorporated in the plan creation program.

  Further, as the basic layout drawing 60 automatically created by the plan creation program, the plan creation program may have in advance data of the basic layout drawing 60 corresponding to all combinations of facilities as internal data. Further, the plan creation program may have the drawing data of each facility as internal data, and the basic layout drawing 60 may be created each time according to the combination of the selected facilities. In addition, the plan creation program may provide the data as described above as external data rather than as internal data. The data of the basic layout drawing 60 may be stored in the layout drawing database 2.

  The individual display 5 created by the plan creation program is not limited to the list, price list, and estimate.

  In addition to the individual display 5 and the layout drawing 6, the plan creation program may create a facility (equipment) list leaflet. The equipment list leaflet includes an image of a color kitchen layout and an image of various equipment. This equipment list leaflet is automatically generated from the graphic data and equipment data stored in the layout drawing 6.

  The communication line 4 is not particularly limited, such as the so-called Internet, a network such as a WAN (Wide Area Network) and a LAN (Local Area Network), a telephone line, and other dedicated lines. The communication line 4 may be either wired or wireless and is not limited.

  Similar to the plan creation server 10, the layout drawing database 2 may include a computer including a device including a processor, an interface device, and a storage device as main components. In this case, the search from the terminal device 3 may be performed directly on the layout drawing database 2 from the terminal device 3 instead of through the plan creation server 10. In addition, the layout drawing database 2 may include a storage device connected to the plan creation server 10 not via the communication line 4 but via a dedicated line instead of having the computer.

  Instead of having the facility data as internal data, the plan creation program may be provided with a facility database storing the facility data. In this case, similarly to the layout drawing database 2, the equipment database includes a computer including a device including a processor, an interface device, and a storage device as main components. The equipment database is connected to the plan creation server 10 through the communication line 4. Further, the equipment database may be a storage device connected to the plan creation server 10 by a dedicated line instead of the communication line 4 instead of having the computer as described above.

  Although the terminal device 3 should just be provided with the input device 31, the output device 32, and the communication part 33 (a transmission part and a receiving part), it has a computer substantially. As the terminal device 3, in addition to a so-called personal computer, a so-called smartphone, a so-called tablet computer or the like can be suitably used, and is not particularly limited. As the input device 31, a keyboard and a mouse can be preferably used, but a touch panel or the like can also be used and is not particularly limited. As the output device 32, a display device including a liquid crystal display device and a printer can be suitably used, and are not particularly limited.

  Although only one terminal device 3 may be connected to the plan creation server 10, it is preferable that a plurality of terminal devices 3 are connected to the plan creation server 10 and used by a plurality of planners. Thereby, a plurality of planners can enjoy the merit of using the sales support system 1 and the accumulation of the layout drawing 6 in the layout drawing database 2 is promoted.

  The storage of the layout drawing 6 in the layout drawing database 2 may be performed as one function of the plan creation server 10 based on the plan creation program or separately from the function of the plan creation server 10 based on the plan creation program. Also good.

  The search for extracting the layout drawing 6 from the layout drawing database 2 may be performed as one function of the plan creation server 10 based on the plan creation program, or separately from the function of the plan creation server 10 based on the plan creation program. It may be done.

  As the search information stored in the layout drawing database 2 and linked to the layout drawing 6, the equipment selected in creating the layout drawing 6 may be used. Thereby, it becomes easy to extract the layout drawing 6 that meets the customer's request.

  When searching the layout drawing 6 from the layout drawing database 2, as a search information, an option of equipment may be used in addition to a so-called free keyword for inputting a word or the like with a keyboard. Examples of this option include “kitchen” indicated by a button 71, “cupboard” indicated by a button 72, and various members indicated by buttons 76 to 87. Thereby, a search becomes possible only by a planner (or customer) selecting from choices.

  Note that the layout drawing 6 may be created directly by the planner, not by the planner, but by another person who has received the intention of the planner. Further, it is not the planner but the customer himself / herself that performs various inputs from the input device 31.

  As is apparent from the above-described embodiment, the sales support system 1 according to the first embodiment of the present invention includes the plan creation server 10 and the layout drawing database 2 connected to the plan creation server 10. The plan creation server 10 individually displays the selected equipment based on the data of the equipment selected from the options input from the input device 31 of the terminal device 3 connected to the plan creation server 10. 5 and a basic layout drawing 60 showing a state in which the selected facilities are combined are automatically created and output to the output device 32 of the terminal device 3. The layout drawing database 2 can store a layout drawing 6 different from the basic layout drawing 60 and search information data linked to the layout drawing 6. In the layout drawing database 2, the layout drawing 6 that satisfies the search condition is extracted from the stored layout drawing 6 based on the search information data input from the input device 31, and the extracted layout drawing 6 is output. Output to the device 32.

  According to the first embodiment, as the planner proposes many plans, many layout drawings 6 other than the basic layout drawing 60 are accumulated in the layout drawing database 2. Thereafter, when the planner proposes a plan, when a layout drawing 6 other than the basic layout drawing 60 is required, a search is performed from among the many layout drawings 6 stored in the layout drawing database 2. become. This makes it easier for the planner to obtain the desired layout drawing 6. When the planner obtains the desired layout drawing 6 from the layout drawing database 2, the planner does not need to create a new drawing, saving time and providing the customer with the layout drawing 6 quickly.

  The sales support system 1 according to the second embodiment of the present invention is an additional one, and is realized by a combination with the first embodiment. The sales support system 1 according to the second embodiment is characterized in that the plan creation server 10 is configured to be able to transmit / receive to / from each other through a plurality of terminal devices 3 and a communication line 4.

  According to the second embodiment, a plurality of planners use the sales support system 1 and the accumulation of the layout drawing 6 in the layout drawing database 2 is promoted.

  The sales support system 1 of the third form according to the present invention is an additional one, and is realized by a combination with the first form or the second form. In the sales support system 1 according to the third embodiment, the information on the equipment selected when creating the layout drawing 6 is stored as the search information stored in the layout drawing database 2 and linked to the layout drawing 6. Used.

  According to the 3rd form, it becomes easy to extract the layout drawing 6 which suits a customer's request.

DESCRIPTION OF SYMBOLS 1 Plan creation server 2 Layout drawing database 3 Terminal device 31 Input device 32 Output device 4 Communication line 5 Individual display 6 Layout drawing 60 Basic layout drawing

Claims (3)

A plan creation server;
A layout drawing database connected to the plan creation server,
The plan creation server, the individual display of the selected equipment, based on the data of the equipment selected from the choices input from the input device of the terminal device connected to the plan creation server, A basic layout drawing showing a state where the selected equipment is combined is automatically created and output to the output device of the terminal device,
The layout drawing database can store a layout drawing different from the basic layout drawing and data of search information linked to the layout drawing,
In the layout drawing database, based on search information data input from the input device, the layout drawing that satisfies the search condition is extracted from the stored layout drawing,
A sales support system for causing the output device to output the extracted layout drawing.   The business support system according to claim 1, wherein the plan creation server is configured to be able to transmit and receive each other through a communication line with the plurality of terminal devices.   The information of the equipment selected in creating the layout drawing is used as the search information stored in the layout drawing database and linked to the layout drawing. 2. Sales support system according to 2.

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