JP2017076296A - Telegram delivery system and telegram delivery method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve efficiency in delivering a telegram.SOLUTION: A crew terminal 20 periodically transmits positional information to a management device 10 (1). The management device 10 manages the current position of a crew by the positional information received from the crew terminal 20 (2). A user orders delivery of a telegram to the management device 10 via a telephone network and the Internet (3). The management device 10 receives the order (4), selects a crew residing in the vicinity of the address of a delivery destination as a person in charge of delivery (5), starts delivery management of the telegram that has received the order (6), and transmits a delivery instruction to the selected crew (7). The crew moves to the vicinity of the delivery destination (8) and prints the sentence of the telegram (9) to deliver it to the delivery destination (10). Thereafter, the crew terminal 20 transmits a completion notice to the management device 10 (11) and transmits a completion notice to the user who is an orderer (12).SELECTED DRAWING: Figure 1

Description

  The present invention includes a management device that receives telegram information requested by a user, and a telegram delivery system that delivers a telegram generated based on the telegram information received by the management device to a delivery position included in the telegram information, and It relates to a telegram delivery method.

  Conventionally, telegram services have been provided by telecommunications carriers and the like. In this telegram service, when a user makes a telegram request such as a congratulatory call or a telegram to a predetermined window, the person in charge of delivery delivers the telegram to a delivery destination designated by the user. Recently, carriers other than telecommunications carriers also provide telegram services. Specifically, a security company, a telecommunications carrier, etc. are carrying out a telegram service as a specified letter service operator approved by the Ministry of Internal Affairs and Communications.

  However, with recent advances in network technology, mobile phone communication networks, SNS (Social Networking Service), etc. have been developed, so users can use other telegram services without using the above telegram service. Can communicate like a telegram.

  For example, in Patent Document 1, when communicating to a user who does not have a device capable of receiving an e-mail, when the user transmits an e-mail having a destination as a delivery company and a title as a delivery address, A technology is disclosed in which a delivery company prints a received electronic mail and delivers a printed matter to a corresponding address.

JP 2002-204262 A

  However, the thing of the said patent document 1 is difficult to use as an information transmission means at the time of celebration, such as a celebration, and it is the reality that the conventional telegram system is utilized. This is because it is not necessary to simply deliver the printed matter to other users at the time of celebration.

  In particular, in the telegram system, a user selects a desired mount from a plurality of mounts, and the selected telegram with a mount is delivered to a delivery destination. However, in Patent Document 1, the telegram with a mount is supported. Can not do it.

  Also, in the telegram system, the telegram is printed and sandwiched between the selected mounts, and it is delivered from the base to the delivery destination. Depending on the distance from the base to the delivery destination, the telegram can be delivered. There was a problem that it took time.

  If the number of bases can be increased, the time required for delivery from the bases can be shortened. However, there are many cases in which Keio Telegram concentrates delivery to specific destinations, and various mounts are adequate for each base. Since it is necessary to prepare, increasing the number of bases is not realistic.

  For these reasons, it is important to realize a telegram delivery system that can efficiently deliver telegrams that conforms to telegram characteristics such as the type of mount being specified and telegrams concentrated at a specific destination. It was an issue.

  The present invention has been made in order to solve the above-described problems of the prior art, and an object thereof is to provide a telegram delivery system and a telegram delivery method capable of improving the delivery of telegrams.

  In order to solve the above-described problems and achieve the object, the invention described in claim 1 includes a management device that receives telegram information requested by a user, and is based on the telegram information received by the management device. A telegram delivery system that delivers a generated telegram to a delivery position included in the telegram information, wherein the management device receives a telegram information from a user, position information of a plurality of persons in charge, and the telegram information A selection processing unit that selects a person in charge of delivering the telegram based on the delivery position and the mount information included in the information, and the telegram information for the terminal device of the person in charge selected by the selection processing unit. And a notification unit for notifying.

  The invention according to claim 2 is the invention according to claim 1, wherein the terminal device generates a telegram based on the telegram information notifying unit for notifying the person in charge of the telegram information and the telegram information. And a status report unit for reporting a telegram delivery status based on the telegram information to the management device.

  According to a third aspect of the present invention, in the second aspect of the present invention, the telegram generation unit generates the telegram by causing a portable printer to print a text specified by the telegram information. It is characterized by that.

  The invention according to claim 4 is the invention according to claim 1, 2, or 3, wherein the management device accumulates the telegram information based on a delivery position and a delivery deadline included in the telegram information, A delivery management unit is further provided that collectively assigns a plurality of telegram information having the same delivery position to a person in charge.

  The invention according to claim 5 is the invention according to claim 4, wherein the delivery management unit assigns a number of persons in charge according to the number of telegram information having the same delivery position. .

  The invention according to claim 6 is the invention according to any one of claims 1 to 4, wherein the accepting unit accepts telegram information for requesting generation of telegrams having the same text and different mount information. It is characterized by.

  According to a seventh aspect of the present invention, the telegram information includes a management device that receives telegram information requested by a user, and the telegram information includes a telegram generated based on the telegram information received by the management device. A telegram delivery method for delivering to a delivery location, wherein the management device receives telegram information from a user, based on location information of a plurality of persons in charge and delivery location and mount information included in the telegram information, A selection processing step for selecting a person in charge of delivering the telegram; and a notification step for notifying the terminal information of the person in charge selected by the selection processing step.

  According to the present invention, the management device receives telegram information from a user, and selects a person in charge of delivering a telegram based on the position information of a plurality of persons in charge and the delivery position and mount information included in the telegram information. Since the telegram information is notified to the terminal device of the person in charge, the telegram delivery can be made more efficient.

FIG. 1 is an explanatory diagram of an outline of the telegram delivery system according to the embodiment. FIG. 2 is a block diagram showing an internal configuration of the management apparatus shown in FIG. FIG. 3 is an explanatory diagram of a specific example of the data shown in FIG. FIG. 4 is a configuration diagram showing an internal configuration of the member terminal shown in FIG. FIG. 5 is an explanatory diagram of a specific example of the data shown in FIG. FIG. 6 is a flowchart illustrating a processing procedure of the management apparatus. FIG. 7 is a flowchart showing the details of the delivery charge selection process. FIG. 8 is a flowchart showing details of the management process for a term-limited order. FIG. 9 is a flowchart illustrating a processing procedure related to a delivery instruction by the terminal device.

  Exemplary embodiments of a telegram delivery system and a telegram delivery method according to the present invention will be described below in detail with reference to the accompanying drawings.

  FIG. 1 is an explanatory diagram of an outline of the telegram delivery system according to the embodiment. In the telegram delivery system according to the present embodiment, a security company provides a telegram service, and a member in charge of the security is in charge of delivering a telegram according to the situation.

  The member belonging to the security company carries the member terminal 20, and the member terminal 20 periodically transmits the position information to the management apparatus 10 (1). The management apparatus 10 manages the current position of the member based on the position information received from the member terminal 20 (2). Although one member is illustrated in FIG. 1, the management device 10 receives the position information from each of the plurality of member terminals 20 to manage the current positions of the plurality of members.

  A user who wishes to deliver telegrams orders telegram delivery to the management apparatus 10 via a telephone network or the Internet (3). In this order, a delivery address, a delivery deadline, a telegram text, a telegram mount type, and the like are designated. Upon receiving the order (4), the management device 10 refers to the position information of each member, selects a member located near the delivery address, and makes it a person in charge of delivery (5). Then, the delivery management of the telegram received the order is started (6), and a delivery instruction is transmitted to the selected member (7). This delivery instruction includes the address of the delivery destination, the delivery deadline, the telegram text, the type of telegram mount, and the like.

  The member confirms the delivery instruction received by the member terminal 20, and moves to the vicinity of the delivery destination by the vehicle 30 (8). For example, if there is no parking area around the delivery destination, the vehicle 30 moves to the nearest parking lot.

  The vehicle 30 is under the control of a security company that provides a telegram service, and is loaded with various mounts and a printer 40. The member terminal 20 transmits the telegram text to the printer 40 for printing (9). The member completes the delivery by sandwiching the printed telegram between the designated mounts and delivering it to the designated delivery destination on foot (10).

  If the delivery is completed, the member terminal 20 transmits a completion notification to the management apparatus 10 (11). When receiving the completion notification from the member terminal 20, the management device 10 transmits the completion notification to the ordering user (12).

  Thus, in the telegram delivery system according to the present embodiment, when a telegram order is received from the user, the person in charge of delivering the telegram is selected based on the location information of the plurality of members and the telegram delivery destination, A telegram delivery instruction is transmitted to the member terminal of the selected person in charge. For this reason, members can be allocated efficiently, and the time required for completing the telegram delivery can be shortened.

  In addition to the current position of the member, by selecting the member on the condition that the type of mount prepared for the vehicle that the member can use matches the type of mount specified by the user, It is also possible to specify the type of telegraphic mount.

  In addition, for example, members who are dispatched to the security service are excluded from the charge of delivery. Smoothly compatible.

  In addition, since the base for printing telegrams is not fixed, the parking space of the vehicle can be used as the base, so even if telegrams are concentrated at a specific delivery destination, it is possible to respond flexibly. Is possible.

  Next, the internal configuration of the management apparatus 10 shown in FIG. 1 will be described. FIG. 2 is a configuration diagram showing an internal configuration of the management apparatus 10 shown in FIG. As illustrated in FIG. 2, the management apparatus 10 includes a display unit 11, an input unit 12, a communication unit 13, a storage unit 14, and a control unit 15.

  The display unit 11 is a liquid crystal panel, a display device, or the like. The input unit 12 is a keyboard, a mouse, or the like. The communication unit 13 is an interface unit for communicating with the member terminal 20 or a terminal operated by the user.

  The storage unit 14 is a storage device such as a hard disk device or a nonvolatile memory, and stores member management data 14a, order management data 14b, and delivery management data 14c. The member management data 14a is data in which a member ID, which is member identification information, is associated with the current position and state of the member. The order management data 14b is data for managing telegram orders received from the user. The delivery management data 14c is data for managing the delivery status of the accepted order.

  The control unit 15 is a control unit that controls the entire management apparatus 10, and includes a member management unit 15a, an order receiving unit 15b, a delivery management unit 15c, and a member selection processing unit 15d. Actually, programs corresponding to these functional units are stored in a ROM or a non-volatile memory (not shown), and these programs are loaded into the CPU and executed, so that the member management unit 15a, the order receiving unit 15b, The delivery management unit 15c and the responsible member selection processing unit 15d are caused to execute corresponding processes.

  The member management unit 15a is a processing unit that manages members. Specifically, the member management unit 15a manages various information regarding members by updating the member management data 14a based on the information received from the member terminal 20. Various information regarding the members includes the state, position, usable vehicle, usable mount and the like of the member.

  The order receiving unit 15b is a processing unit that receives and manages orders from users. Orders relating to the delivery of telegrams can be received by telephone or the Internet. When accepting an order by telephone, the operator listens to various information related to the telegram delivery and inputs it through the input unit 12. In order to accept an order via the Internet or the like, it is sufficient that the user inputs information in a predetermined format.

  The order receiving unit 15b obtains, from the user, the address of the delivery destination, the delivery deadline, the text of the telegram, the designation of the type of the telegram mount, etc. from the user as information related to the telegram delivery, and associates the order ID for uniquely identifying the order To the order management data 14b. Further, the order status is further managed in association with each other. The order status indicates the status of the order, such as “uninstructed”, “delivering”, “completed”, and the like. Here, “uninstructed” is a state in which a member is not instructed to deliver a telegram related to the accepted order, and this “uninstructed” is in the order state at the time of registration. “Delivery in progress” means that a member is instructed to deliver a telegram and the delivery is not completed. “Completed” is a state in which delivery of telegrams by members is completed. In addition, the order management data 14b can be associated with arbitrary information such as the name of the ordering user and contact information.

  The order receiving unit 15b can also receive an order for delivering a plurality of telegrams having the same text. For example, in congratulations and telegraphing, telegrams are taken out from the mount, read out, and then returned to the mount. In this case, the telegram for reading is separately printed and delivered. At this time, the telegram used for reading can be different from the telegram to be delivered to the original telegram recipient. For telegrams to be read out, it may be possible to select “no mount”. It is also possible to specify different delivery destinations for telegrams, such as designating the delivery destination for telegrams to be read out at the funeral hall and setting the delivery destination for telegrams to be delivered to the recipient as the recipient's home.

  The delivery management unit 15c is a processing unit that manages the delivery of telegrams by members. When the delivery deadline is not specified and an order requiring immediate delivery is accepted, the delivery management unit 15c causes the member selection processing unit 15d to select the member responsible for the delivery, and the member of the selected member A delivery instruction is transmitted to the terminal 20.

  In addition, the delivery management unit 15c, for an order for which a delivery deadline is set, causes the member selection processing unit 15d to select a member when the delivery deadline is within a predetermined period, and the member terminal of the selected member A delivery instruction is transmitted to 20.

  That is, for an order for which a delivery deadline has been set, delivery is instructed after being accumulated until the delivery deadline approaches. Therefore, when delivering a plurality of telegrams to the same delivery destination, it is possible to instruct delivery of a plurality of telegrams at once. Although all of the plurality of telegrams can be assigned to one member, it is preferable to assign to a plurality of members when the number of telegrams to be delivered is a predetermined number or more. This predetermined number may be determined based on the upper limit of the work amount determined so as not to affect the security operation, the remaining number of mounts of the specified type (stock for each vehicle), and the like.

  The delivery instruction transmitted to the member terminal 20 by the delivery management unit 15c includes the address of the delivery destination, the delivery deadline, the telegram text, the designation of the type of telegram mount, and the like. The delivery management unit 15c registers the order instructed for delivery in the delivery management data 14c in association with the order ID, member ID, and delivery status. The delivery status indicates the delivery status of the order, such as “moving” or “completed”. Here, “moving” is a state in which the member is instructed to deliver a telegram related to the received order, and this “moving” is in the delivery state at the time of registration. “Completed” is a state in which delivery of telegrams by members is completed. When the delivery instruction is transmitted, the delivery management unit 15c updates the order status of the order management data 14b as “delivering”.

  In addition, if the delivery management unit 15c receives a completion notification from the member terminal 20, the delivery management unit 15c sets the order status of the order management data 14b and the delivery status of the delivery management data 14c to “completed”, and sends a completion notification to the ordering user. To do.

  The responsible member selection processing unit 15d refers to the member management data 14a and performs a process of selecting a member located near the address of the delivery destination as a person in charge of delivery. At this time, in addition to the current position of each member indicated in the member management data 14a, the type of mount prepared in the vehicle that can be used by the member is used for selection. That is, the member is selected on the condition that the mount of the type specified by the user can be used. In addition, members who are dispatched to security operations are excluded from the selection based on the state of the members.

  Next, a specific example of the data shown in FIG. 2 will be described. FIG. 3 is an explanatory diagram of a specific example of the data shown in FIG. In the member management data 14a shown in FIG. 3A, the member's state, position, usable vehicle, and usable mount are associated with the member ID, which is member identification information.

  Specifically, for the member ID “T009”, the member state “standby”, position “N36... E138...”, Usable vehicle “C011”, usable mount “D1, D2, D5”. Are associated. Also, the member ID “T014” is associated with the member state “moving”, the positions “N36... E138...”, The usable vehicle “C025”, and the usable mounts “D2, D5”. Yes. In addition, it is possible to associate arbitrary information such as a member's name and affiliation.

  The order management data 14b shown in FIG. 3B associates a delivery destination, a delivery deadline, a text, a specified mount, and an order status with an order ID that uniquely identifies the order.

  Specifically, with respect to the order ID “A026”, the delivery destination “x prefecture y city...”, The delivery deadline “none”, the text “this uplifting ...”, the designated mount “D2”, the order status “Delivery” is associated. Since the delivery deadline is not specified for this order, a delivery instruction has already been made and the delivery destination is one place.

  Also, for the order ID “A103”, the delivery destination “x prefecture y city...” And “x prefecture z city...”, The delivery deadline “2015/10/17 15:00”, and the text “Congratulations on marriage”. ... ”, The designated mount“ unnecessary ”,“ D5 ”, and the order status“ undesignated ”are associated with each other. This order is in a state of being accumulated without delivery at the time of delivery because there is room for the delivery deadline. Also, two destinations are specified, and a telegram delivered to “x prefecture y city...” Does not require a mount, and a telegram delivered to “x prefecture z city. It is specified to use the mount.

  In the delivery management data 14c shown in FIG. 3C, the charge ID and the delivery status are associated with the order ID. The member ID in charge indicates a member who has transmitted a delivery instruction for the order. The delivery status is “moving” indicating that the vehicle is moving, “telling” indicating that the telegram is being printed and the printed telegram is being delivered, and “telling” indicating that the telegram has been delivered. “Done” indicates the delivery status. The example of FIG. 3C shows a state in which a delivery instruction with the order ID “A026” is transmitted to the member terminal 20 with the member ID “T004” and the delivery state is “moving”.

  Next, the internal configuration of the member terminal 20 shown in FIG. 1 will be described. FIG. 4 is a configuration diagram showing an internal configuration of the member terminal 20 shown in FIG. As illustrated in FIG. 4, the display unit 21, the input unit 22, the wireless communication unit 23, the short-range wireless communication unit 24, the GPS signal reception unit 25, the storage unit 26, and the control unit 27 are included.

  The display unit 21 is an output interface such as a liquid crystal panel. The input unit 22 is an input interface such as a key or a touch panel used for an input operation by a member. The display unit 21 and the input unit 22 may be integrated as a touch panel display.

  The wireless communication unit 23 is a communication interface for performing communication with the management apparatus 10 and the like, and the short-range wireless communication unit 24 is a communication interface for performing short-range wireless communication with the printer 40. The GPS signal receiving unit 25 is a communication interface for receiving a signal from a GPS (Global Positioning System) artificial satellite.

  The storage unit 26 is a storage device such as a hard disk device or a nonvolatile memory, and stores member data 26a and delivery instruction data 26b. The member data 26a is data indicating a member ID, a member state, a position, and the like of the member carrying the member terminal. The delivery instruction data 26b indicates the contents of the delivery instruction transmitted to the member. Specifically, an order ID, a delivery address, a delivery deadline, a telegram text, a type designation of a telegram mount, and the like are included. The delivery status of the order is also included in the delivery instruction data 26b.

  The control unit 27 is a control unit that controls the entire member terminal 20, and includes a position information acquisition unit 27a, a delivery instruction management unit 27b, a print processing unit 27c, and a completion notification transmission unit 27d. Actually, programs corresponding to these functional units are stored in a ROM or a non-volatile memory (not shown), and these programs are loaded into a CPU (Central Processing Unit) and executed, whereby the position information acquisition unit 27a. The delivery instruction management unit 27b, the print processing unit 27c, and the completion notification transmission unit 27d are caused to execute processes corresponding thereto.

  The position information acquisition unit 27 a periodically calculates the position of the member terminal 20 based on the signal received by the GPS signal reception unit 25. The position information acquisition unit 27 a associates the member ID with the calculated position, and transmits it to the management apparatus 10 using the wireless communication unit 23.

  When the delivery instruction management unit 27b receives a delivery instruction from the management apparatus 10, the delivery instruction management unit 27b stores the delivery instruction in the storage unit 26, and displays the delivery unit 21 on the display unit 21 to notify the members. Further, the delivery instruction management unit 27b detects a delivery state such as “moving”, “delivering”, “completed”, and updates the delivery instruction data 26b. At the time of receiving the delivery instruction, the delivery state is “moving”.

  The print processing unit 27c is a processing unit that generates a telegram by printing the text indicated in the delivery instruction data 26b. This printing process is performed by sending a printing instruction of a text to the printer 40 by the short-range wireless communication unit 24 when receiving a printing operation from a member. Further, the delivery instruction management unit 27b sets the delivery state of the delivery instruction data 26b to “delivering” on the assumption that the delivery of the printed telegram or the preparation has started if the printing by the print processing unit 27c is performed. Update to

  The completion notification transmission unit 27d is a processing unit that transmits a completion notification to the management apparatus 10 when the telegram delivery is completed. The completion notification is transmitted in response to a completion operation by the member. Also, the delivery instruction management unit 27b updates the delivery state of the delivery instruction data 26b to “completed” when the completion notification is transmitted by the completion notification transmission unit 27d.

  Next, a specific example of the data shown in FIG. 4 will be described. FIG. 5 is an explanatory diagram of a specific example of the data shown in FIG. 4A, the member ID of the member carrying the terminal is “T014”, the state of the member is “moving”, and the positions “N36... E138.・ ”.

  Further, the delivery instruction data 26b shown in FIG. 4B indicates that a delivery instruction related to the order ID “A026” has been received. In addition, the delivery destination of this delivery instruction is “x prefecture y city...”, The delivery deadline is not designated, the text is “This time the change ...”, and the designated mount is “D2”. This indicates that the delivery status is “moving”.

  Next, the processing procedure of the management apparatus 10 will be described. FIG. 6 is a flowchart showing the processing procedure of the management apparatus 10. First, the member management unit 15a of the management device 10 determines whether or not position information has been received from the member terminal 20 (step S101), and if position information has been received from the member terminal 20 (step S101; Yes). The member management data 14a is updated with the received position information (step S102).

  After step S102 or when position information has not been received from the member terminal 20 (step S101; No), the order receiving unit 15b determines whether an order from the user has been received (step S103).

  If the order has been received (step S103; Yes), the order receiving unit 15b attaches an order ID to the received order and registers the order status as “uninstructed” in the order management data 14b (step S104). After step S104, the delivery management unit 15c determines whether or not a delivery deadline is specified for the accepted order (step S105).

  If the delivery deadline is not specified in the order (step S105; No), the delivery management unit 15c causes the responsible member selection processing unit 15d to perform a delivery charge selection process (step S107), and the selected crew member terminal. A delivery instruction is transmitted to 20 (step S108). Based on the transmission of the delivery instruction, the delivery management unit 15c updates the order status of the order management data 14b as “delivering”.

  If a delivery time limit is specified for the order (step S105; Yes), the delivery management unit 15c executes a management process for the time-limited order (step S106).

  After step S106 or step S108, or when no order has been received (step S103; No), the delivery management unit 15c determines whether or not a completion notification has been received from the member terminal 20 (step S109).

  If the completion notification is received from the member terminal 20 (step S109; Yes), the delivery management unit 15c sets the order status of the order management data 14b and the delivery status of the delivery management data 14c to “completed”, and the ordering user A completion notification is transmitted to (step S110), and the process is terminated. On the other hand, if the completion notification has not been received from the member terminal 20 (step S109; No), the delivery management unit 15c ends the process as it is.

  Next, the delivery person selecting process shown in FIG. 6 will be described in detail. FIG. 7 is a flowchart showing the details of the delivery charge selection process. The responsible member selection processing unit 15d first refers to the member management data 14a and selects a member whose current position is closest to the address of the delivery destination as a selection candidate (step S201).

  The responsible member selection processing unit 15d refers to the usable mount of the member of the selection candidate from the member management data 14a, and determines whether or not the mount of the type specified by the user can be used (step S202). If the specified type of mount is not usable (step S202; No), the responsible member selection processing unit 15d selects a member closest to the delivery address as a selection candidate (step S203), and proceeds to step S202. .

  If the specified type of mount is usable (step S202; Yes), the responsible member selection processing unit 15d determines the selection candidate as a delivery member (step S204), and returns to the original processing.

  Next, the management process for the time-limited order shown in FIG. 6 will be described in detail. FIG. 8 is a flowchart showing details of the management process for a term-limited order. This time-limited order management process is started not only within the processing procedure shown in FIG. 6 but also periodically.

  When the time-limited order management process is started, the delivery management unit 15c first determines whether or not there is an order for a predetermined period until the delivery deadline and the order status is “undesignated” (step S301). If there is no order whose order status is “undesignated” within a predetermined period until the delivery deadline (step S301; No), the delivery management unit 15c returns to the original process.

  If there is an order with a predetermined period until the delivery deadline and the order status is “undesignated” (step S301; Yes), the order satisfying the condition is set as the target order, and the delivery management unit 15c sets the target order as 1 Are selected (step S302).

  The delivery management unit 15c causes the responsible member selection processing unit 15d to perform a delivery charge selection process for the selected order (step S303). This delivery person selection process is executed according to the processing procedure shown in FIG.

  After step S303, the delivery management unit 15c determines whether all the target orders have been selected (step S304). If an unselected order remains in the target order (step S304; No), the delivery management unit 15c proceeds to step S302.

  If all the target orders have been selected (step S304; Yes), the delivery management unit 15c determines whether there is a member whose number of orders in charge exceeds a predetermined number (step S305).

  If there is a member whose order number is greater than or equal to the predetermined number (step S305; Yes), the delivery management unit 15c adds and assigns a member (step S306). This additional assignment is preferably selected from, for example, members located in the vicinity of the member whose order number in charge is equal to or greater than a predetermined number.

  After step S306, or when there is no member whose order number in charge exceeds a predetermined number (step S305; No), the delivery management unit 15c sends a delivery instruction to the member terminal 20 of each member selected for delivery. Is transmitted (step S307), and the process returns to the original process. Based on the transmission of the delivery instruction, the delivery management unit 15c updates the order status of the order for which the delivery instruction has been issued as “delivering”.

  Next, a processing procedure related to a delivery instruction by the member terminal 20 will be described. FIG. 9 is a flowchart showing a processing procedure related to a delivery instruction by the member terminal 20. First, the delivery instruction management unit 27b determines whether or not a delivery instruction has been received from the management apparatus 10 (step S401).

  If the delivery instruction management unit 27b has not received a delivery instruction from the management apparatus 10 (step S401; No), the delivery instruction management unit 27b returns to the original process. On the other hand, if a delivery instruction is received from the management apparatus 10 (step S401; Yes), the delivery instruction management unit 27b stores the received delivery instruction in the storage unit 26 as delivery instruction data 26b (step S402). Further, the delivery instruction management unit 27b displays on the display unit 21 the reception of the delivery instruction and notifies the members (step S403).

  After step S403, the print processing unit 27c determines whether a printing operation by a member has been accepted (step S404). If the print operation has not been received (step S404; No), the print processing unit 27c proceeds to step S404 and waits for reception of the print operation. If a print operation is accepted (step S404; Yes), the print processing unit 27c executes a print process by transmitting a text print instruction to the printer 40 (step S405).

  After step S405, the completion notification transmission unit 27d determines whether or not a completion operation by a member has been accepted (step S406). If the completion operation has not been received (step S406; No), the completion notification transmission unit 27d proceeds to step S406 and waits for reception of the completion operation. If a completion operation is accepted (step S406; Yes), the completion notification transmission unit 27d transmits a completion notification to the management apparatus 10 (step S407), and returns to the original process.

  As described above, in the telegram delivery system according to the present embodiment, when a telegram order is received from the user, the person in charge of delivering the telegram is selected based on the location information of a plurality of members and the telegram delivery destination. Then, a telegram delivery instruction is transmitted to the member terminal of the selected person in charge. For this reason, members can be allocated efficiently, and the time required for completing the telegram delivery can be shortened.

  In addition to the current position of the member, by selecting the member on the condition that the type of mount prepared for the vehicle that the member can use matches the type of mount specified by the user, It is also possible to specify the type of mount.

  In addition, for example, members who are dispatched to the security service are excluded from the charge of delivery. Smoothly compatible.

  In addition, since the base for printing telegrams is not fixed, the parking space of the vehicle can be used as the base, so even if telegrams are concentrated at a specific delivery destination, it is possible to respond flexibly. Is possible.

  In addition, when there is a margin before the delivery deadline, orders can be accumulated, and multiple telegram information with the same delivery destination can be assigned to the person in charge at a time, so telegrams are concentrated on specific delivery destinations. Efficient delivery is possible. Furthermore, if the number of telegrams with the same delivery destination is equal to or greater than a predetermined number, smooth delivery is possible by assigning an additional person in charge.

  In addition, since telegrams with the same text and different mounts can be generated, a telegram system suitable for the purpose of use can be realized, such as separately printing telegrams for reading purposes.

  Furthermore, telegrams with the same text can be delivered to different delivery destinations. Even if the delivery destinations are different, it is preferable that the same member is responsible for delivery. However, if the delivery destinations are far away, they should be handled as individual telegrams and assigned to each person. It may be.

  Note that this embodiment does not limit the invention, and can be carried out by appropriately changing the configuration and operation. For example, instead of mounting the printer on the vehicle, the member may carry a small printing machine, or the member terminal may have a printing function.

  Alternatively, the order may be accepted only by telephone. In this case, it is preferable that the computer operated by the call center staff is provided with the function of the management apparatus 10. Furthermore, the function of the management apparatus 10 can be realized by a program that operates on a computer.

  In the present embodiment, the member terminal 20 acquires the position information and notifies the management device 10 so that the management device 10 manages the position of each member. 10 may be configured to instruct delivery to members in charge of the district to which the delivery address belongs. If this configuration is adopted, the present invention can be implemented even when a member having no GPS function is carried by a member.

  Also, in this embodiment, a configuration is shown in which a delivery instruction including a delivery address, delivery deadline, telegram text, telegram mount type, and the like is transmitted to the member terminal 20 of the member selected as the delivery person. As described above, it may be configured such that only the notice that the person in charge of delivery has been selected is first transmitted to the member terminal 20 of the member selected as the person in charge of delivery. In this case, the member confirming the notification operates the member terminal 20 to acquire the address of the delivery destination stored in the management apparatus 10, the delivery deadline, the telegram text, the type of the telegram mount, and the like. It will be.

  In addition, after issuing the delivery instruction, the management device 10 monitors the delivery status of the delivery management data 14c, and if there is an order that has not been “completed” until the delivery deadline is near, an alert is given to the members in charge of delivery. You may make it take out.

  Further, in the present embodiment, the description has been given by exemplifying the configuration for designating the delivery deadline, that is, by when the delivery is completed. However, the date and time for starting the delivery is designated, and the delivery is not performed before that. It may be configured to be able to place an order. It is also possible to specify both the delivery start date and time and the time limit.

  As described above, the telegram delivery system and telegram delivery method according to the present invention are suitable for improving the efficiency of telegram delivery.

DESCRIPTION OF SYMBOLS 10 Management apparatus 11,21 Display part 12,22 Input part 13 Communication part 14,26 Storage part 14a Member management data 14b Order management data 14c Delivery management data 15, 27 Control part 15a Member management part 15b Order reception part 15c Delivery management part 15d member selection processing unit 20 member terminal 23 wireless communication unit 24 short-range wireless communication unit 25 GPS signal reception unit 26a member data 26b delivery instruction data 27a position information acquisition unit 27b delivery instruction management unit 27c print processing unit 27d completion notification transmission unit 30 Vehicle 40 Printer

Claims (7)

A telegram delivery system having a management device that accepts telegram information requested by a user and delivering a telegram generated based on the telegram information received by the management device to a delivery position included in the telegram information. ,
The management device
A reception unit for receiving telegram information from users;
A selection processing unit for selecting a person in charge of delivering the telegram based on position information of a plurality of persons in charge and a delivery position and mount information included in the telegram information;
A telegram delivery system comprising: a notifying unit that notifies the telegram information to a terminal device of a person in charge selected by the selection processing unit. The terminal device
A telegram information notifying unit for notifying the person in charge of the telegram information;
A telegram generator that generates a telegram based on the telegram information;
The telegram delivery system according to claim 1, further comprising: a status report unit that reports a telegram delivery status based on the telegram information to the management device.   The telegram delivery system according to claim 2, wherein the telegram generation unit generates the telegram by causing a portable printer to print a text specified by the telegram information.   The management device further includes a delivery management unit that accumulates the telegram information based on a delivery position and a delivery deadline included in the telegram information, and collectively assigns a plurality of telegram information having the same delivery position to a person in charge. The telegram delivery system according to claim 1, 2, or 3.   5. The telegram delivery system according to claim 4, wherein the delivery management unit assigns a number of persons in charge according to the number of telegram information having the same delivery position.   The telegram delivery system according to any one of claims 1 to 4, wherein the accepting unit accepts telegram information for requesting generation of telegrams having the same text and different mount information. A telegram delivery method comprising a management device for receiving telegram information requested by a user, and delivering a telegram generated based on the telegram information received by the management device to a delivery position included in the telegram information, ,
A reception step in which the management device receives telegram information from a user, and a selection process for selecting a person in charge of delivering the telegram based on position information of a plurality of persons in charge and delivery position and mount information included in the telegram information Steps,
A telegram delivery method comprising: a notification step of notifying the telegram information to the terminal device of the person in charge selected by the selection processing step.

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