JP2017004036A - Commodity sales processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To prevent incorrect operations while achieving efficient customer management.SOLUTION: A commodity sales processor that performs registration processing for registering for commodities and settlement processing for settling the registered commodities includes operation receiving means for receiving operations and control means for controlling the registration processing and the settlement processing. The control means prohibits operations regarding a preceding customer operated by the operation receiving means, once the registration processing for a next customer starts.SELECTED DRAWING: Figure 15

Description

  The present invention relates to a merchandise sales processing apparatus.

  2. Description of the Related Art A POS device that can perform accounting work by a single operator is known (see, for example, Patent Document 1). In such a POS device, it is conceivable to execute a plurality of transactions (product registration processing, checkout processing, etc.) in parallel in order to efficiently make customers.

JP 2011-108290 A

  However, although a mode in which multiple transactions are executed in parallel contributes to efficient customer acquisition, there are many points that require the memory of the operator, and processing for one customer is executed for another customer due to an erroneous operation. There was a risk of doing so. For example, there is a possibility that registration contents may be mixed, such as registering a product purchased by a customer as a product purchased by another customer by mistake.

  This invention is made | formed in view of the said situation, and it aims at providing the technique which prevents an erroneous operation, implement | achieving an efficient visitor.

  In order to solve the above-described problem, a merchandise sales processing apparatus according to an aspect of the present invention is a merchandise sales processing apparatus that executes a registration process for registering a merchandise and a settlement process for settlement of the registered merchandise. An operation accepting means for accepting an operation, and a control means for controlling the registration process and the settlement process. When the control means starts the registration process for the next customer, the operation accepting means for the previous customer The operation is prohibited. According to this, it is possible to prevent an erroneous operation while realizing an efficient customer visit.

  The merchandise sales processing apparatus may include a declaration unit that declares completion of the registration process, and the operation reception unit may permit the operation relating to the previous customer and the next customer after the declaration to the previous customer. . According to this, it is possible to realize an efficient customer visit while preventing an erroneous operation. For example, after the declaration for the previous customer (that is, after the customer's subtotal key is pressed), the next customer can be registered prior to the customer's deposit operation without waiting for the customer's deposit operation. An operation relating to a customer can be started quickly, and an efficient customer purchase can be realized.

  The merchandise sales processing apparatus includes a holding unit that puts the registration process of the customer in operation on hold, and the holding unit puts the next customer on hold before the settlement process of the previous customer is completed. The operation related to the previous customer may be permitted. According to this, it is possible to perform an operation related to the previous customer while preventing an erroneous operation.

  In the merchandise sales processing apparatus, the control means may be capable of simultaneously controlling the settlement process of the previous customer and the registration process of the next customer. According to this, it is possible to reduce the possibility of registering a product purchased by a certain customer as a product purchased by another customer by mistake, and to realize efficient customer purchase. Here, controlling the settlement process for the previous customer and the registration process for the next customer at the same time means that the settlement process for the previous customer and the registration process for the next customer are controlled in parallel at least for a certain period of time. Yes.

  The merchandise sales processing apparatus may include display means capable of displaying registered merchandise, and the display means may be able to display a state in which the registration process and the settlement process are proceeding simultaneously. According to this, since the progress state can be grasped, an erroneous operation can be prevented without depending on the memory. Here, the registration process and the settlement process proceed simultaneously means that the registration process and the settlement process proceed in parallel at least at a certain time.

  According to the present invention, it is possible to prevent an erroneous operation while realizing an efficient customer visit.

It is a perspective view of the appearance of a merchandise sales processing apparatus according to an embodiment of the present invention. It is a perspective view of the appearance from another viewpoint of the product sales processing device. It is a top view of a merchandise sales processing apparatus. It is a block diagram showing the example of an electrical structure of a goods sales processing apparatus. It is the figure which showed the example of a display displayed on the display part for shop assistants. It is the figure which showed the example of a display displayed on the display part for customers. It is the figure which showed the example of a display displayed on the display part for shop assistants. It is the figure which showed the example of a display displayed on the display part for customers. It is the figure which showed the example of a display displayed on the display part for customers. It is the figure which showed the example of a display displayed on the display part for shop assistants. It is the figure which showed the example of a display displayed on the display part for customers. It is a flowchart which shows the operation example of a goods sales processing apparatus. It is a flowchart which shows the operation example of a goods sales processing apparatus. It is the figure which showed the example of a display displayed on the display part for customers. It is the figure which showed notionally the flow of the process of a merchandise sales processing apparatus. It is the figure which showed the example of a display displayed on the display part for shop assistants. It is the figure which showed the example of a display displayed on the display part for shop assistants. It is the figure which showed notionally the flow of the process of a merchandise sales processing apparatus. It is the figure which showed notionally the flow of the process of a merchandise sales processing apparatus. It is the figure which showed notionally the flow of the process of a merchandise sales processing apparatus.

  Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings. A merchandise sales processing apparatus (commodity sales data processing apparatus) 1 according to an embodiment of the present invention includes a merchandise registration process for registering merchandise for purchased merchandise and an accounting process (settlement process) for performing accounting (settlement) of the registered merchandise. (Also referred to as a settlement process).

  FIG. 1 is a perspective view of the appearance of the merchandise sales processing apparatus 1. Specifically, FIG. 1 is a perspective view when viewed obliquely from above and on the customer side. FIG. 1 shows the coordinate axes of the orthogonal coordinate system XYZ. The X axis is a horizontal axis of the commodity sales processing apparatus 1 that is horizontal with respect to the horizontal plane. The Y axis is an axis in the depth direction of the merchandise sales processing apparatus 1 that is horizontal with respect to the horizontal plane, in other words, the direction toward the customer side. The Z-axis is an axis in the height direction of the commodity sales processing apparatus 1 that is orthogonal to the horizontal plane.

  FIG. 2 is a perspective view of the appearance of the merchandise sales processing apparatus 1 from another viewpoint. Specifically, FIG. 2 is a perspective view of the store clerk when viewed from the upper front obliquely. FIG. 2 shows a store clerk S (product registrant) and a customer C facing each other across the counter stand 80. The counter table 80 may include a caster so as to be movable. In FIG. 1 and FIG. 2, the same reference numerals are given to the same components.

  As shown in FIGS. 1 and 2, the merchandise sales processing apparatus 1 includes a store clerk display unit 10, an operation receiving unit 20, a housing 40, a support unit 41, a customer display unit 50, and a change machine 60. And a receipt issuing unit 70.

  The merchandise sales processing apparatus 1 includes a CPU 100 (see FIG. 4, which may also be referred to as a control unit). The CPU 100 controls the store clerk display unit 10, the operation receiving unit 20, the scanner unit 30, the scanner unit 31, the IC card reader unit 84 (see FIG. 4), the customer display unit 50, the change machine 60, the receipt issuing unit 70, and the like. By doing so, the execution of the merchandise registration process and the accounting process is controlled.

  Hereinafter, the configuration of the merchandise sales processing apparatus 1 will be described in detail with reference to FIGS. 1 and 2. As shown in FIGS. 1 and 2, a housing 40 is installed on the counter table 80. A placement surface 81 on which the purchased product can be placed is secured on the counter stand 80 on the side of the clerk S from the installation position of the housing 40.

  An end (upper end) opposite to the installation surface side of the casing 40 installed on the counter table 80 is fixed to the mounting surface 81 so that the display surface faces the store clerk S side. The store clerk display unit 10 is attached via the support unit 41. That is, the store clerk display unit 10 is supported by the support unit 41 at a position above the placement surface 81.

  The store clerk display unit 10 is rotatable with respect to a vertical central axis (an axis parallel to the Z axis) of the support unit 41. In the example shown in FIG. 1, the store clerk display unit 10 is rotatable (can be swung) within a range that does not hit the housing 40.

  Note that the rotatable range of the display unit 10 for shop assistants is not limited to the example shown in FIG. For example, the support part 41 is lengthened, and the rotatable range of the clerk display unit 10 may be a range of approximately 180 degrees (including 180 degrees) from the front direction with respect to the clerk S.

  Further, the turnable direction of the display for clerk 10 is not limited to the example shown in FIG. For example, the turnable direction of the clerk display unit 10 is such that the clerk display unit 10 can turn with respect to an axis (such as an axis parallel to the X axis) orthogonal to the central axis in the vertical direction of the support part 41. There may be. In addition, when the display part 10 for shop assistants is rotated about 120 degree | times with respect to the axis | shaft orthogonal to the center axis | shaft of the perpendicular direction of the support part 41, the display top and bottom of the display part 10 for shop assistants becomes reverse. Accordingly, when the CPU 100 is rotated about 120 degrees, the CPU 100 may perform control so that the display top and bottom are reversed, and when the display is rotated about 120 degrees, the top and bottom may not be reversed.

  The store clerk display unit 10 displays various information on the store clerk S. For example, the store clerk display unit 10 displays product registration display information in the product registration process and accounting display information in the accounting process. The product registration display information is, for example, information such as the product name, unit price, discount amount, and quantity of the purchased product. The accounting display information is, for example, information such as a total amount, a deposit amount, a difference amount (a change amount), and a purchase quantity.

  In the present embodiment, a liquid crystal display device with a touch panel having an operation reception function is used as the store clerk display unit 10. Various GUI (Graphical User Interface) buttons (predetermined preset buttons) are displayed on the touch panel of the salesclerk display unit 10. When the GUI button is operated, that is, when the GUI button is touched (pressed), operation information corresponding to the operation (pressed GUI button) is supplied to the CPU 100. That is, the store clerk display unit 10 (or touch panel or GUI button) is both a display unit and an input unit.

  An operation reception unit 20 is attached to the lower part of the display unit 10 for the store clerk. The operation receiving unit 20 has various keys (mechanical keys) as an input unit. The keys that the operation reception unit 20 has are, for example, a subtotal key (product registration completion key) for ending the product registration process, an accounting key (current key) for starting the accounting process, and the like. When a key operation is performed, that is, when a key is pressed, operation information corresponding to the operation (pressed key) is supplied to the CPU 100. In addition, you may attach the operation reception part 20 directly to the support part 41 so that an operation part may face the salesclerk S side.

  A customer display unit 50 is disposed on the counter table 80 on the customer C side relative to the installation position of the housing 40 so that the display surface faces the customer C side. Note that the angle of the display surface of the customer display unit 50 may be changeable.

  The customer display unit 50 displays various information on the customer C. For example, the customer display unit 50 displays product registration display information in the product registration process and accounting display information in the accounting process.

  In the present embodiment, a liquid crystal display device with a touch panel having an operation reception function is used as the customer display unit 50. Various GUI buttons are displayed on the touch panel of the customer display unit 50. When the GUI button is operated, that is, when the GUI button is touched (pressed), operation information corresponding to the operation (pressed GUI button) is supplied to the CPU 100. That is, the customer display unit 50 (or touch panel or GUI button) is both a display unit and an input unit.

  A change machine 60 is disposed below the position where the customer display unit 50 is provided and in the vicinity of the customer display unit 50.

  The change machine 60 is an automatic change machine that accepts input of banknotes and coins by the customer C and performs a deposit process, and discharges banknotes and coins when changed, refunded, or rejected. The change machine 60 includes a banknote management unit 61, a coin insertion port 64, a coin discharge port 65, and a rejection port 66. The banknote management unit 61 has a banknote insertion port 62 and a banknote discharge port 63. The bill insertion slot 62 is a port for taking in a bill inserted by the customer C. The bill discharge port 63 is a port for discharging bills and reject bills. The bill insertion slot 62 and the bill discharge slot 63 are configured in two stages. For example, in the bill management unit 61, the upper row is the bill insertion port 62 and the lower row is the bill discharge port 63.

  The coin insertion slot 64 is an opening for taking in coins inserted by the customer C. The coin discharge port 65 is a port for discharging a coin as a change, a coin when a coin identification unit (not shown) provided in the change machine 60 fails to be identified, and a coin when the coin identification unit identifies it as a counterfeit coin. . The reject port 66 is a port for discharging coins when a cancel operation is performed after depositing. The coin insertion port 64, the coin discharge port 65, and the reject port 66 are also collectively referred to as a coin management unit. Note that the change machine 60 may include only a coin management unit.

  A receipt issuing unit 70 is disposed in the vicinity of the customer display unit 50 and the change machine 60. The receipt issuing unit 70 prints the accounting information on a receipt paper, which is a paper medium, and outputs a printed receipt (accounting receipt) from the receipt outlet.

  The change machine 60 and the receipt issuing unit 70 have the bill insertion port 62, the bill discharge port 63, the coin insertion port 64, the coin discharge port 65, the rejection port 66, and the receipt discharge port facing the customer C side. Thus, it protrudes from the customer C side surface (surface parallel to the XZ plane) of the counter stand 80. With this arrangement, when the customer C stands close to the change machine 60, the risk that the toe of the customer C hits the counter stand 80 is reduced. For example, the change machine 60 and the receipt issuing unit 70 are housed in an integral housing, and this housing projects from the side surface of the counter C 80 on the customer C side.

  An IC card (credit card or the like) insertion slot 85 is provided on the surface of the housing 40 on the customer C side. The IC card inserted into the insertion slot 85 is read by the IC card reader unit 84 incorporated in the housing 40, and information specifying the read IC card is supplied to the CPU 100.

  On the side surface of the housing 40, a scanner unit 30 that is hooked on a pedestal is provided. In this embodiment, a handy scanner is used as the scanner unit 30.

  A scanner unit 31 is provided on the surface of the housing 40 on the clerk S side. A scanner window 31 a is provided on the surface of the scanner unit 31 on the clerk S side. The scanner unit 31 has a wedge shape when viewed from the side. That is, the scanner unit 31 has a shape that increases in thickness as it goes upward from the placement surface 81. Therefore, the scanner window 31a is in a state where the central axis passing through the window surface is inclined downward with respect to the horizontal plane. With this configuration, the area of the placement surface 81 can be secured widely, and the bar code attached to the product by the store clerk S can be easily scanned.

  When a barcode attached to a product or the like is scanned by the scanner unit 30 or the scanner unit 31 (when read), a product code corresponding to information on the barcode is supplied to the CPU 100.

  FIG. 3 is a plan view of the merchandise sales processing apparatus 1. Specifically, FIG. 3 is a plan view when viewed from the customer C side. 3, the same components as those in FIG. 1 are denoted by the same reference numerals. FIG. 3 shows the coordinate axes of the orthogonal coordinate system XZ. The X axis is a horizontal axis of the commodity sales processing apparatus 1 that is horizontal with respect to the horizontal plane. The width (horizontal width) of the merchandise sales processing apparatus 1 is the size in the X-axis direction. The Z-axis is an axis in the height direction of the commodity sales processing apparatus 1 that is orthogonal to the horizontal plane.

  As described above, the change machine 60 is disposed below the position where the customer display unit 50 is provided and in the vicinity of the customer display unit 50. As shown in FIG. 3, since the customer display unit 50 is installed on the placement surface 81, the change machine 60 is disposed below the installation surface 81 and in the vicinity of the customer display unit 50. Has been.

  In the change machine 60, the coin slot 64 is disposed beside the banknote management unit 61 and at a position below the banknote management unit 61. Specifically, as shown in FIG. 3, a banknote management unit 61 is provided on the left side and a coin slot 64 is provided on the lower right side, with a plane including the line A orthogonal to the XZ plane and parallel to the Z axis. Has been. A coin discharge port 65 is disposed at a position below the banknote management unit 61. With this arrangement, when the merchandise sales processing apparatus 1 is viewed from the upper surface side, that is, in the field of view of the customer C, the banknotes inserted into the banknote insertion slot 62 and the banknotes discharged from the banknote discharge slot 63 are used for the coin insertion slot 64. Is not blocked. Therefore, it is easy to insert bills and coins.

  In addition, a reject port 66 is disposed at a position below the coin insertion port 64. A coin discharge port 65 is disposed at a position below the banknote management unit 61. For example, the coin discharge port 65 and the reject port 66 are disposed adjacent to each other in the lateral direction (X-axis direction).

  As shown in FIG. 3, the receipt issuing unit 70 is disposed on the right side of the plane including the line A that is orthogonal to the XZ plane and parallel to the Z axis, and is disposed at a position above the coin insertion slot 64. Yes.

  As described with reference to FIGS. 1 to 3, the operation reception unit 20, the store clerk display unit 10, and the customer display unit 50 on the side facing the customer C are within the approximate width of the change machine 60. It is arranged like this. By arranging the banknote management unit 61 and the coin discharge port 65 in two vertical stages, the width of the change machine 60 can be drastically reduced, and thus the merchandise sales processing device 1 is realized in a particularly compact size. can do.

  FIG. 4 is a block diagram illustrating an example of an electrical configuration of the merchandise sales processing apparatus 1. 4, the same components as those in FIG. 1 are denoted by the same reference numerals, and the description thereof is omitted. As shown in FIG. 4, the merchandise sales processing apparatus 1 includes a CPU (Central Processing Unit) 100, a ROM (Read Only Memory) 110, a RAM (Random Access Memory) 120, a communication unit 130, and a store clerk display unit. 10, an operation receiving unit 20, a scanner unit 30, a customer display unit 50, a change machine 60, and a receipt issuing unit 70. CPU 100, ROM 110, RAM 120, communication unit 130, store clerk display unit 10, operation reception unit 20, scanner unit 30, scanner unit 31, customer display unit 50, change machine 60, receipt The issuing unit 70 and the IC card reader unit 84 are connected via a signal line and a bus.

  The CPU 100 (control unit) implements product registration processing and accounting processing by reading and executing a program stored in the ROM 110. The RAM 120 stores, for example, product information (information such as product code, product name, unit price, discount amount, etc.) read from a store computer installed in the store. The RAM 120 stores product registration display information and transaction display information. The communication unit 130 is an interface that communicates with a store computer and other merchandise sales processing devices. The CPU 100, the ROM 110, and the RAM 120 may be collectively referred to as a control unit.

  Next, with reference to FIGS. 5-11, the example of a display of the display part 10 for shop assistants and the display part 50 for customers of the merchandise sales processing apparatus 1 is demonstrated. Hereinafter, when two customer processes are executed simultaneously (when one customer's accounting process is completed before another customer's merchandise registration process is started), the customer who has started the product registration process first is 1 The customer who started the product registration process after the first customer is called the customer (or the first customer, the previous customer, or the first customer), or the second customer (or the second customer or the next customer, Or, it is referred to as a later customer). Note that the customer who has started the product registration process when no other customer's process is being executed is also referred to as the first customer.

  FIG. 5 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, FIG. 5 is a diagram illustrating an example of a registration screen (product registration screen) displayed on the salesclerk display unit 10 during the product registration process. More specifically, FIG. 5 shows an example of a registration screen when the third item “potage” is registered as the purchased product of the first customer.

  In the upper part of the registration screen of FIG. 5, a selection area (for example, the selection area 300 for the first customer in FIG. 5) is provided for each customer (for each transaction). In the selection area 300 of the first customer, information 304 (value “1”) indicating that the first customer is displayed, and the deposit amount up to the present (the customer has deposited the change machine 60 by the present ( (The amount entered) 301, the total amount up to the present (total amount of all products registered as the customer's purchase products up to now) 302, and a character 303 for identifying the customer from other customers (Cat in FIG. 5) is displayed.

  In addition, instead of or in addition to the above, a difference amount between the deposit amount 301 and the total amount 302 may be displayed in the selection area 300. Specifically, for example, when the deposit amount 301 does not reach the total amount 302, a shortage amount obtained by dividing the total amount 302 by the deposit amount 301 may be displayed as the difference amount. When the deposit amount 301 exceeds the total amount 302, an excess amount obtained by dividing the total amount 302 from the deposit amount 301 may be displayed as the difference amount. Further, in the selection area 300, status information indicating whether or not the accounting (settlement) is completed may be displayed instead of or in addition to the above. The same applies to the selection area 320 (described later) of the second customer.

  At the bottom of the registration screen in FIG. 5, a deposit return button 305, a fishing machine state button 306, an accounting button 307, a temporary closing button 308, and a next customer registration button 309 are provided. The accounting button 307 and the temporary closing button 308 are mainly buttons corresponding to the customer (first customer). The next customer registration button 309 is a button corresponding to the next customer (second customer). The same applies to other drawings.

  The deposit return button 305 is a button related to returning the money deposited in the change machine. By pressing the deposit return button 305, the money deposited in the change machine 60 can be paid out.

  The fishing machine state button 306 is a button related to the state (status) of the change machine 60. For example, “near end”, “paying”, “dispensing”, etc. are displayed as the state of the change machine 60. In the example of FIG. 5, a display 306 a such as a badge (or label, tag) written as “near end” is attached to the fishing machine state button 306 to indicate that the change machine 60 is near end. When the fishing machine state 306 button is pressed, detailed information on the state of the change machine (for example, as the details regarding the near end, the denomination of the near end, the remaining number, etc.) is displayed.

  The accounting button 307 is a button that is operated to advance the accounting process. In FIG. 5, for convenience of explanation, an accounting button 307 is shown. However, since the accounting button 307 is effective when progress to accounting processing is possible, the deposit amount up to the present (in the example of FIG. 5, When the total amount (500 yen) is less than the total amount (1490 yen in the example of FIG. 5), the accounting button 307 may be hidden (inactive). It should be noted that the accounting button 307 is always displayed, and when the deposit amount up to the present time is less than the total amount, even if the accounting button 307 is pressed, it becomes invalid (for example, an error).

  The temporary fastening button 308 is a button related to processing suspension (temporary suspension). By pressing the temporary fastening button 308, the process being executed can be suspended. For example, the processing may be suspended when the receipt sheet is little or no longer left, or when the change is little (change near-end) or no longer left. Further, the temporary fastening is released by a predetermined operation. For example, the temporary fastening may be released by pressing the temporary fastening button 308 again. In a mode in which a plurality of processes are not prohibited from being temporarily tightened at the same time, if a plurality of processes are temporarily tightened, a process for releasing the temporary tightening is specified, and then the temporary tightening button 308 is pressed. Thus, the temporary tightening of the specific process may be released.

  The next customer registration button 309 is a button operated to start the second customer process before the first customer process ends. In FIG. 5, for convenience of explanation, the next customer registration button 309 is shown. However, since the next customer registration button 309 becomes effective after the subtotal key is pressed, the next customer registration button 309 is displayed before the subtotal key is pressed. It may be hidden (inactive). It should be noted that the next customer registration button 309 is always displayed, and when it is before the subtotal key is pressed, even if the next customer registration button 309 is pressed, it may be invalid (for example, an error).

  FIG. 6 is a diagram illustrating a display example displayed on the customer display unit 50. Specifically, FIG. 6B shows an example of an accounting screen displayed on the customer display unit 50 when the registration screen shown in FIG. 5 is displayed on the store clerk display unit 10. . That is, FIG. 6B shows an example of an accounting screen displayed on the customer display unit 50 when the third item product is registered.

  In the accounting screen of FIG. 6B, a product column 400, a total column 401, and a deposit column 402 are provided. The product column 400 displays the number of registration points up to the present and information on the product registered last. In the case of FIG. 6B, the number “3” at the upper left corner of the product column 400 indicates that the number of registration points up to now is three. In addition, “potage one 390 yen” in the center of the product column 400 indicates that the third product is a “potage” of 390 yen.

  In the total column 401, the total amount up to now is displayed. In the case of FIG. 6B, “three 1490 yen” in the total column 401 indicates that the total amount of the three items up to the present is 1490. The deposit column 402 displays the deposit amount up to the present. In the case of FIG. 6B, “500 yen” in the deposit column 402 indicates that the deposit amount up to now is 500 yen.

  A message is displayed at the bottom of the deposit column 402. In the case of FIG. 6B, a message 450 “↓ Please insert money at any time” is displayed as guide information for guiding the payment (or notification information notifying that the payment is possible).

  If the deposit amount up to the present is 0 yen (when no deposit has been made), “0 yen” is displayed in the deposit column 402 as shown in FIG.

  FIG. 7 is a diagram showing a display example displayed on the display unit 10 for clerk. Specifically, FIG. 7 shows that when the registration screen shown in FIG. 5 is displayed on the salesclerk display unit 10 (the accounting screen shown in FIG. 6B is displayed on the customer display unit 50). The display example of the display unit 10 for the clerk when the subtotal key is pressed is shown. That is, a display example of the display unit 10 for the clerk when the product registration is completed (when the subtotal key is pressed) is shown.

  When the subtotal key is pressed, a window 500 is displayed in front of the registration screen as shown in FIG. The window 500 shown in FIG. 7 includes a total column 501, a fishing machine deposit amount column 502, a deposit cancellation button 505, a temporary closing button 508, and a next customer registration button 509. The total column 501 displays the total amount when the subtotal key is pressed. In the case of FIG. 7, “1490 yen” in the total column 501 indicates that the total amount when the subtotal key is pressed is 1490. In the fishing machine deposit amount column 502, the deposit amount when the subtotal key is pressed is displayed. In the case of FIG. 7, “500 yen” in the fishing machine deposit amount column 502 indicates that the deposit amount when the subtotal key is pressed is 500 yen. The deposit cancellation button 505 and the temporary closing button 508 are mainly buttons corresponding to the customer (first customer). The next customer registration button 509 is a button corresponding to the next customer (second customer). The same applies to other drawings.

  The deposit cancellation button 505 is a button operated to cancel the deposit. When the deposit cancellation button 505 is pressed, the control unit stops the accounting process and discharges the deposit (500 yen in the example of FIG. 5).

  The next customer registration button 509 is a button operated to start the second customer process before the first customer process is completed. When the next customer registration button 509 is pressed, the control unit displays a registration screen for another customer (second customer).

  The temporary fastening button 508 is a button related to processing suspension (temporary interruption). By pressing the temporary fastening button 508, the process being executed can be suspended.

  After the subtotal key is pressed, the deposit amount 301 and the total amount 302 are not displayed in the selection area 300 as shown in FIG. 7, but the deposit amount 301 and the total amount 302 are displayed as in FIG. May be.

  FIG. 8 is a diagram showing a display example displayed on the customer display unit 50. Specifically, FIG. 8B shows an example of an accounting screen displayed on the customer display unit 50 when the window shown in FIG. 7 is displayed on the store clerk display unit 10. That is, FIG. 8B shows an example of the accounting screen displayed on the customer display unit 50 when the product registration is completed (when the subtotal key is pressed).

  8B includes a total column 401, a deposit column 402, and a shortage column 403. The total column 401 displays the total amount when the subtotal key is pressed. The deposit column 402 displays the deposit amount when the subtotal key is pressed. In the shortage column 403, the shortage amount when the subtotal key is pressed is displayed. In the case of FIG. 8B, “990 yen” in the shortage column 403 indicates that the shortage amount when the subtotal key is pressed is 990 yen.

  A message is displayed below the shortage column 403. In the case of FIG. 8 (B), message 451 “please confirm the amount and insert money” is displayed as the guidance information for guiding the payment for the insufficient amount (or notification information for notifying that the amount is insufficient). Yes. Further, on the right side of the shortage column 403 or the like, an image reminiscent of throwing money is displayed. In the example of FIG. 8B, an arrow to the slot is displayed as an animation (moving image).

  If the deposit amount when the subtotal key is pressed is 0 yen (when no deposit is made), as shown in FIG. 8 (A), the total is displayed without displaying the deposit column 402 and the shortage column 403. Only the column 401 may be displayed.

  FIG. 9 is a diagram illustrating a display example displayed on the customer display unit 50. Specifically, FIG. 9A shows a case where the registration screen shown in FIG. 7 is displayed on the salesclerk display unit 10 (the accounting screen shown in FIG. 8B is displayed on the customer display unit 50). An example of an accounting screen displayed on the customer display unit 50 when money equal to or greater than the total amount is inserted into the change machine 60 is shown. That is, FIG. 9A shows an example of an accounting screen in the case where money equal to or more than the total amount is inserted into the change machine 60 after completion of product registration (after the subtotal key is pressed).

  9A includes a total column 401, a deposit column 402, and a change column 404. In the total column 401, the total amount after money is inserted is displayed. The deposit column 402 displays the deposit amount after the insertion of money. In the change column 404, the amount of change after the money is inserted is displayed. In the case of FIG. 9A, “10 yen” in the change column 404 indicates that the change amount after the money is inserted is 10 yen.

  A message is displayed at the bottom of the change column 404. In the case of FIG. 9A, a message 452 “Change is received. Please wait.” Is displayed as the guide information for guiding the change delivery (or the notification information for notifying that there is change).

  In addition, after the product registration is completed, when money equal to or more than the total amount has been inserted into the change machine 60, the accounting screen in FIG. 9B is displayed instead of the accounting screen in FIG. 9A. 50 may be displayed. In the accounting screen of FIG. 9B, a receipt button and a receipt unnecessary button are provided on the right side of the change column 403. The button with a receipt is a button indicating that a receipt is required (a button for issuing a receipt). The receipt unnecessary button is a button (a button for instructing non-issuance of a receipt) that a receipt is not required. A receipt may be issued by the receipt issuing unit 70.

  FIG. 10 is a diagram showing a display example displayed on the display unit 10 for shop assistants. Specifically, FIG. 10 shows a display example displayed on the salesclerk display unit 10 when the accounting screen shown in FIG. 9 is displayed on the customer display unit 50. That is, FIG. 10 shows a display example when money equal to or more than the total amount is inserted into the change machine 60 after the product registration is completed (after the subtotal key is pressed).

  As shown in FIG. 10, a window 500 when money equal to or greater than the total amount is inserted into the change machine 60 includes a total field 501, a fishing machine deposit amount field 502, a change field 504, and a deposit cancellation button 505. An accounting button 507, a temporary closing button 508, and a next customer registration button 509 are provided. In the total column 501, the total amount after the money is inserted is displayed. In the fishing machine deposit amount column 502, the deposit amount after the money is inserted is displayed. In the change column 504, the change amount after the money is inserted is displayed. If there is no change (when the total amount matches the deposit amount), the change column 504 may not be provided.

  The deposit cancellation button 505 is a button operated to cancel the deposit. When the deposit cancellation button 505 is pressed, the control unit stops the accounting process and discharges the deposit (1500 yen in the example of FIG. 10).

  The next customer registration button 509 is a button operated to start the second customer process before the first customer process is completed. When the next customer registration button 509 is pressed, the control unit displays a registration screen for another customer (second customer).

  The accounting button 507 is a button operated to proceed with accounting processing. When the check button 507 is pressed, the control unit discharges change (10 yen in the example of FIG. 10), and controls the issuance of a receipt when the receipt unnecessary button is not pressed. When the receipt button is pressed, the control unit controls the issuance of the receipt. The same applies when the accounting key of the operation accepting unit 20 is pressed instead of the accounting button 507 of the window 500. Further, since the change can be discharged by pressing the accounting key of the operation receiving unit 20, the accounting button 507 need not be provided on the window 500.

  The temporary fastening button 508 is a button related to processing suspension (temporary interruption). By pressing the temporary fastening button 508, the process being executed can be suspended.

  Also, as shown in FIG. 10, a message is displayed at the top of the registration screen. In the case of FIG. 10, a message 350 “Payment is completed” is displayed as guide information for guiding the progress of the accounting process (or notification information for notifying that money of a total amount or more has been inserted). . Note that the content (words) of the message 350 is not limited to “payment completed”, and the content corresponding to the state (status) of the first customer can be displayed. For example, as the state of the first customer, for example, contents such as “payment processing is in progress” or “an error has occurred” may be displayed. Accordingly, the store clerk can know the state of the first customer even while the second customer is being dealt with (while dealing with the second customer).

  FIG. 11 is a diagram showing a display example displayed on the customer display unit 50. Specifically, FIG. 11 shows a case where the window shown in FIG. 10 is displayed on the salesclerk display unit 10 (when the accounting screen shown in FIG. 10 is displayed on the customer display unit 50). An example of an accounting screen displayed on the customer display unit 50 when the accounting button 307, accounting button 507, or accounting key is pressed is shown.

  11 includes a total column 401, a deposit column 402, and a change column 404. The total column 401 displays the total amount when the accounting button 307, accounting button 507 or accounting key is pressed. The deposit column 402 displays the deposit amount when the accounting button 307, accounting button 507 or accounting key is pressed. The change column 404 displays the amount of change when the accounting button 307, accounting button 507 or accounting key is pressed.

  A message is displayed at the bottom of the change column 404. In the case of FIG. 11, a message 453 “Please receive change and receipt” is displayed as guide information for guiding the delivery of change or the like (or notification information for notifying that there is change). Also, on the right side of the change column 404 or the like, an image reminiscent of receiving a change is displayed. In the example of FIG. 11, an arrow from the discharge port is displayed as an animation (moving image).

  Next, the operation of the merchandise sales processing apparatus 1 will be described. FIG. 12 and FIG. 13 are flowcharts showing an operation example of the merchandise sales processing apparatus 1. Specifically, the flowchart of FIG. 12 is a flowchart relating to the first customer process. In other words, it is assumed that other customers' processing is not performed at the start of the flowchart of FIG. The flowchart of FIG. 12 starts when the scanner unit 30 (or the scanner unit 31) scans the bar code of the purchased product, or when the operation reception unit 20 presses the key of the input unit. The flowchart of FIG. 13 is a flowchart following FIG. Note that the processing of each flowchart is performed by the CPU 100 reading and executing a program stored in the ROM 110.

Step S1: The control unit determines whether the barcode of the purchased product has been scanned by the scanner unit 30 (or the scanner unit 31), or whether the key of the input unit in the operation reception unit 20 has been pressed. If there is a scan, the process proceeds to step S2. If the key has been pressed, the process proceeds to step S5. When the process of step S1 is executed again (when the process of step S1 is executed subsequent to step S4, step S6, and step S7 (NO)), neither scanning nor key pressing is performed. The process of step S1 is repeatedly executed (waiting until a scan or key is pressed).

Step S2: The control unit acquires a product code from the scanner unit 30 (or scanner unit 31) that has scanned the barcode.
Step S3: The control unit searches for product master information (a data table of product information) acquired in advance from the store computer using the product code as key information, and product information for the product code (for example, product name, unit price, price reduction) Etc.).
Step S4: The control unit displays the product information on the salesclerk display unit 10 or the customer display unit 50.

Step S5: The control unit determines whether or not the pressed key is a numeric key. If it is a numeric key, the process proceeds to step S6. If it is not a numeric key, the process proceeds to step S7. Note that the control unit determines which key is pressed based on operation information supplied when the key is pressed.

Step S6: The control unit displays the amount corresponding to the pressed numeric key on the store clerk display unit 10 or the customer display unit 50. Then, the process returns to step S1.

Step S7: The control unit determines whether or not the pressed key is a subtotal key. If it is a subtotal key, the process proceeds to step S8 in FIG. If it is not a numeric key, the process returns to step S1.

Step S8: The control unit displays the transaction information on the salesclerk display unit 10 or the customer display unit 50.
Step S9: The control unit determines whether or not the fishing machine deposit amount (deposit amount) is equal to or greater than the total amount. If the fishing machine deposit amount is equal to or greater than the total amount, the process proceeds to step S10. If the amount received from the fishing machine is not equal to or greater than the total amount, the process returns to step S8 (waits until the amount received from the fishing machine exceeds the total amount). In addition, the customer can insert money into the change machine 60 at any time during the processing of steps S1 to S10 (NO) (see FIG. 6). When money is inserted, the control unit updates the fishing machine deposit amount (custody amount).

Step S10: The control unit determines whether an accounting button 307, an accounting button 507, or an accounting key has been pressed. If it has been pressed, the process proceeds to step S11. If not, the process of step S10 is repeated. That is, when the accounting button 307, accounting button 507, or accounting key is not pressed, the process waits until the accounting button 307, accounting button 507, or accounting key is pressed.

Step S11: The control unit determines whether there is a change. If there is a change, the process proceeds to step S12. If there is no change, the process proceeds to step S13.

Step S <b> 12: The control unit discharges the change from the coin discharge port 65 of the change machine 60.
Step S13: The control unit controls receipt issuance. Then, the flowchart ends.

  As mentioned above, although the flow of the process of the 1st customer was demonstrated using FIG. 12 and FIG. 13, each process of step S1-step S7 is each goods registration process among each process of step S1-step S13. Of the processes in steps S1 to S13, the processes in steps S10 to S13 are accounting processes. Moreover, the process which updates the fishing machine deposit amount between the processes of steps S1-S10 is also included in the accounting process. In addition, although the process of step S8, S9 is a transaction waiting process (or post-registration process), it may be included in the product registration process or may be included in the account process.

  By the process of step S4, a registration screen as shown in FIG. 5 is displayed on the store clerk display unit 10, and an accounting screen as shown in FIG. 6 is displayed on the customer display unit 50.

  Further, when the subtotal key is pressed (when step S7 (YES) is reached), if the fishing machine deposit amount (custody amount) is not equal to or greater than the total amount, a registration screen as shown in FIG. 10 and an accounting screen as shown in FIG. 8 is displayed on the customer display unit 50. In the registration screen displayed on the store clerk display unit 10, the total amount in the total column 501 and the deposit amount in the fishing machine deposit amount column 502 correspond to the accounting information. In the accounting screen displayed on the customer display unit 50, the total amount in the total column 401, the deposit amount in the deposit column 402, and the insufficient amount in the shortage column 403 correspond to the accounting information.

  Also, when the subtotal key is pressed (when step S7 (YES) is selected), when the amount entered into the fishing machine (cash amount) is equal to or greater than the total amount, a registration screen as shown in FIG. The accounting screen as shown in FIG. 9 is displayed on the customer display unit 50. More specifically, after the subtotal key is pressed and the amount entered into the fishing machine (custody amount) is greater than or equal to the total amount (before the subtotal key is pressed, the amount entered into the fishing machine is less than the total amount and after the subtotal key is pressed) When the amount entered into the fishing machine exceeds the total amount, or when the subtotal key is pressed when the amount entered into the fishing machine exceeds the total amount), a registration screen as shown in FIG. 10 is displayed. An accounting screen as shown in FIG. 9 is displayed on the customer display unit 50.

  When the accounting button 307, accounting button 507, or accounting key is pressed (when step S10 (YES)), an accounting screen as shown in FIG. 11 is displayed on the customer display unit 50.

  Note that the flowcharts of FIGS. 12 and 13 show the flow of processing according to the operation of pressing the numeric key indicating the quantity and scanning the barcode, but for example, the number of discounts or discounts by pressing the numeric key. After performing the above, a discount or a discount may be designated by pressing a predetermined key (“×”, “%”, “yen discount”).

  The flowcharts of FIGS. 12 and 13 are started when the barcode is scanned or the key of the input unit is pressed, but when there is no operation or payment, the merchandise sales processing apparatus 1 is started. May be controlled in a standby state. In the standby state, a standby screen different from the registration screen may be displayed on the display 10 for the clerk. In addition, in the standby state, instead of or in addition to the above, a standby screen (which may be the same as or different from the screen displayed on the store clerk display unit 10) different from the accounting screen may be displayed. It may be displayed on the display unit 50. In the standby state, it is not necessary to display the screen as waiting. In the standby state, in response to displaying the standby screen (or regardless of whether or not the standby screen is displayed), payment to the change machine 60 may be prohibited.

  FIG. 14 is a diagram showing a display example displayed on the customer display unit 50. In the above description, when the subtotal key is pressed and the amount entered into the fishing machine (custody amount) is greater than or equal to the total amount, the accounting shown in FIG. 9 (FIG. 9A or FIG. 9B) It has been described that the screen is displayed on the customer display unit 50, but instead of the accounting screen as shown in FIG. 9, the accounting screen as shown in FIG. 14 (FIG. 14A or FIG. 14B) is used for the customer. You may display on the display part 50. FIG.

  14A includes a total column 401, a deposit column 402, a change column 404, and an end button 407. In the accounting screen of FIG. 14B, a total column 401, a deposit column 402, a change column 404, a receipt button, a receipt unnecessary button, and an end button 407 are provided. The end button 407 has the same function as the accounting button 307, accounting button 507, and accounting key. That is, when the end button 407 is pressed, the control unit discharges change, and controls the issuance of a receipt when the receipt unnecessary button is not pressed. When the receipt button is pressed, the control unit controls the issuance of the receipt. The presence or absence of a button with a receipt or a button that does not require a receipt may be switched according to the setting. For example, on the setting screen (not shown) of the clerk display unit 10, it is selected (designated) whether the accounting screen shown in FIG. 14A or the accounting screen shown in FIG. 14B is displayed on the customer display unit 50. ) You may be able to do it. It may be possible to select (specify) whether or not to display a receipt button and a receipt unnecessary button.

  Also, as shown in FIGS. 14A and 14B, message 454 “Please press the end if you want” is displayed as guidance information for guiding settlement (or notification information for reporting that settlement is possible). The The message is not limited to the above. For example, a message including the deposit amount may be displayed, such as “You have deposited xyz yen (1500 yen in FIG. 14). Please press the end button if you like”.

  A voice message may be output in addition to the display message. Similarly, voice messages may be output on the confirmation screens of FIGS. The output may be updated as appropriate. For example, when a subtotal key is pressed, voice and display are output, and then, for example, when purchasing a total of 915 yen, if you insert a thousand yen bill + 15 yen and ask for a change of 100 yen, Later, the voice will output “Please press the end button.” If you add 15 yen before pressing the end button 407, you will receive “(1015 yen "Please press the end button." Also, when the voice is “(Please leave 1000 yen). Please press the end button.” (Ie before the end of the output), 15 yen is added. Even if it exists, you may be allowed to output a new message “Please press the end button.”

  FIG. 15 is a diagram conceptually showing the flow of processing of the merchandise sales processing apparatus 1. FIG. 15A shows the flow of processing for the first customer when the processing for the second customer is not executed.

  J1 in FIG. 15A represents a state before registration of the first customer. In the state J1 before registration of the first customer, a registration screen in which no product is registered is displayed on the display 10 for the clerk.

  J2 in FIG. 15A represents a state in which the product registration process for the first customer is being performed. In the state J1 before the first customer registration, when the product registration of the first customer is started (when the first purchase product of the first customer is registered), from the state J1 before the first customer registration The process proceeds to a state J2 in which the first customer's product registration process is being performed.

  In the state J2 in which the product registration process for the first customer is performed, for example, the display on the clerk display unit 10 is displayed as shown in FIG. 5, and the customer display unit 50 is displayed as shown in FIG.

  J3 in FIG. 15A represents a state of waiting for the first customer's account (the state of post-registration processing). Specifically, it shows a state after the subtotal key is pressed and before the accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) is pressed. If the subtotal key is pressed in state J2 where the first customer's product registration process is being performed, the state shifts from state J2 where the first customer's product registration process is being performed to state J3 waiting for the first customer's transaction. To do.

  In the state J3 waiting for the first customer to pay, the display when the amount entered into the fishing machine is less than the total amount and the display when the amount entered into the fishing machine is greater than or equal to the total amount are different. Specifically, when the amount received by the fishing machine is less than the total amount, it is displayed on the clerk display unit 10 as shown in FIG. 7, for example, and is displayed on the customer display unit 50 as shown in FIG. When the amount of money entered into the fishing machine is equal to or greater than the total amount, for example, the clerk display unit 10 is displayed as shown in FIG. 10, and the customer display unit 50 is displayed as shown in FIG. 9 (or FIG. 14).

  J4 in FIG. 15 (A) represents a state in which the accounting process for the first customer is being performed. When an accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) is pressed in the first customer waiting state J3, the first customer from the waiting state J3 waiting for the first customer The process shifts to a state J4 where the accounting process is being performed. In the state J4 in which the first customer's accounting process is being performed, necessary change, receipt, etc. are output (see FIG. 11).

  J0 in FIG. 15B represents a standby state. For example, in the state J1 before the first customer registration, when the predetermined amount of time has elapsed with the deposit amount remaining at 0 yen, the state shifts from the state J1 before the first customer registration to the standby state J0. In the standby state J0, when there is a predetermined standby release operation (for example, touching the screen), the state shifts from the standby state J0 to the state J1 before registration of the first customer. In the standby state J0, a standby screen may be displayed on the salesclerk display unit 10 or the customer display unit 50. In the standby state J0, the screen may not be displayed for power saving or the like. Further, in the standby state J0, the payment to the change machine 60 may be prohibited in correspondence with displaying the standby screen (or regardless of whether the standby screen is displayed).

  In the state J1 before the first customer registration, the deposit (first customer) is permitted, but the next customer registration is prohibited. In addition, in the state J1 before the first customer registration, a message indicating that the deposit is permitted may be displayed on the customer display unit 50.

  In the state J2 in which the product registration process for the first customer is being performed, payment (first customer) and temporary closing (first customer) are permitted, but next customer registration is prohibited.

  In the waiting state J3 for the first customer, payment (first customer), temporary closing (first customer), and next customer registration are permitted, but re-registration (first customer) is prohibited. .

  In the state J4 in which the first customer is being accounted for, the next customer registration is permitted, but payment (first customer), temporary tightening (first customer), and re-registration (first customer) are not allowed. prohibited.

  Temporary tightening is processing suspension (temporary interruption). By temporarily tightening, the processing of a customer being executed is suspended and the processing of another customer is executed. In the present embodiment, when temporary fastening is permitted (for example, in the state J2 and state J3 shown in FIG. 15), the temporary fastening button 508 can be pressed and is effective when pressed. I have to. On the other hand, when temporary tightening is prohibited (for example, in the state J4 shown in FIG. 15), the temporary tightening button 508 is disabled or not pressed (for example, hidden or inactive). Is invalid (for example, an error).

  In the state J1 before registration of the first customer, the first customer who registered the purchased product does not exist, and there is no transaction that is temporarily closed. Further, in the state J4 in which the accounting process for the first customer is being performed, since the total amount and the deposit amount have already been determined and the processing is completed immediately, temporary fastening is prohibited. In the state J1 before registration of the first customer, the processing of another customer after depositing one customer may be executed after refunding to the one customer. For example, in the case of executing the process of the customer B instead of the customer A who puts money into the change machine 60 before registering the purchased product, the process of the customer B may be started after refunding the customer A. .

  Re-registration is product registration (product addition, return, etc.) after pressing the subtotal key. For example, re-registration is performed when a purchased item is added after the subtotal key is pressed or when the purchased item is canceled (returned). The re-registration is performed by performing a migration operation for re-registration (for example, selecting (pressing down) the selection area 300). In the present embodiment, when re-registration is permitted, the selection area 300 can be pressed, and is effective when pressed. On the other hand, when the re-registration is prohibited, the selection area 300 is disabled to be pressed (for example, not displayed or inactive), or is disabled (for example, an error) even if it is pressed.

  Note that re-registration is prohibited in the first customer waiting state J3, but when the subtotal key is pressed in a state where payment has already been made, a window 500 is displayed as shown in FIG. , The selection area 300 is not pressed (inactive). On the other hand, when the subtotal key is pressed in a state where no deposit has been made yet, the window 500 may not be displayed (the fishing machine deposit may be displayed at 0 yen, but the window 500 may be displayed). May not be displayed). If the window 500 is not displayed, the selection area 300 can be pressed. Therefore, even if the selection area 300 is pressed, the selection area 300 may be invalidated.

  In the state J4 in which the accounting process of the first customer is being performed, since the total amount and the deposit amount have already been determined and the processing is completed immediately, re-registration is prohibited. Since re-registration is a process after the subtotal key is pressed, there is no re-registration before the subtotal key is pressed (when in state J1 or state J2).

  The re-registration includes, for example, the following two patterns as the timing for prohibiting the re-registration of the first customer in relation to the second customer (that is, the timing for prohibiting returning to the registration screen of the first customer). Can be considered. The first pattern prohibits re-registration of the first customer from the timing when the second customer selection area 320 is displayed when the next customer registration button 309 or the next customer registration button 509 is pressed. . In the second pattern, the selection area 320 for the second customer is displayed when the next customer registration button 309 or the next customer registration button 509 is pressed, and one item of merchandise is registered for the second customer. The re-registration of the first customer is prohibited.

  The next customer registration is a process of starting the process (product registration process) of the subsequent customer (second customer) before the process (accounting process) of the previous customer (first customer) is completed. In the present embodiment, when the next customer registration is permitted (when it is in the state J3 or the state J4), the next customer registration button 309 or the next customer registration button 509 can be pressed, and is effective when pressed. I am doing so. On the other hand, when the next customer registration is prohibited (when it is in the state J1 or the state J2), the next customer registration button 309 or the next customer registration button 509 cannot be pressed (eg, not displayed) or is pressed. Even if it is, it becomes invalid (for example, error). In the state J1 before the first customer registration or the state J2 in which the first customer product registration process is being performed, if the next customer registration is permitted, the product registration process may be confused. Yes.

  FIG. 16 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, FIG. 16 shows a registration screen when the next customer registration button 309 or the next customer registration button 509 is pressed in the display of FIG. 7 and then the second customer's product “Fukukura Loco Moco Bento” is registered. An example is shown.

  When the next customer registration button 309 or the next customer registration button 509 is pressed after the product registration is completed (when the state is J3 in FIG. 15), the screen is switched to the second customer registration screen, as shown in FIG. On the registration screen for the second customer, the purchase product for the second customer is registered. The information for the second customer (display contents on the registration screen for the first customer) is displayed before (upper layer) the information for the first customer.

  In addition to the first customer selection area 300, a second customer selection area 320 is provided at the top of the registration screen in FIG. In the selection area 320, information 324 (value “1”) indicating that the second customer is being displayed, the deposit amount 321 up to the present, the total amount 322 up to the present, and the second customer A character 323 (a cow in FIG. 16) for identifying the eyes is displayed. As a display priority, “1” may be displayed in the information 324 of the selection area 320 corresponding to the second customer, and “2” may be displayed in the information 304 of the selection area 300 corresponding to the first customer. .

  As shown in FIG. 16, the information for the first customer is hidden in the information for the second customer. However, since the selection area 300 corresponding to the first customer is not hidden, the store clerk can recognize the situation of the first customer in the selection area 300 while processing the second customer.

  When the selection area 300 corresponding to the first customer is selected, the first customer information is displayed instead of the second customer information (although the second customer information is switched to the first customer information). The selection area 300 can be selected after the first customer subtotal key is pressed to before the first customer accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) is pressed. (See FIG. 15).

  When there is no next customer registration (when there is no second customer), a window 500 relating to the first customer is displayed when the first customer receives money (see FIG. 10), as shown in FIG. Thus, when there is a next customer registration (when there is a second customer), the window 500 is not displayed even if the deposit amount of the first customer exceeds the total amount. Therefore, it is confirmed by the deposit amount 301 up to the present time that the deposit amount of the first customer is greater than or equal to the total amount. Further, although the window 500 is not displayed, guidance information (for example, message 350 “Payment is completed” in FIG. 10) for guiding the progress of the accounting process for the first customer is displayed. You may confirm with guidance information that the amount of money for payment became more than the total amount.

  FIG. 17 is a diagram showing a display example displayed on the clerk display unit 10. Specifically, the display example of the salesclerk display unit 10 when the subtotal key for the second customer is pressed while the accounting process for the first customer is not completed is shown. If the subtotal key for the second customer is pressed before the first customer's accounting process is completed, the control unit displays the first customer's accounting process in an error notification window 600 as shown in FIG. Message 650 instructing to finish the process first is displayed. “There is unsettled data. Please settle.” That is, in the aspect using one change machine 60 as in this embodiment, the second customer does not overtake the first customer so that the first customer's account and the second customer's account are not mixed. Yes.

  For example, if it is determined in step S7 in FIG. 10 that the subtotal key has been pressed (S7 (YES)), the control unit determines whether or not the accounting process for the first customer has ended, and the accounting for the first customer is performed. If the process has been completed, the process proceeds to step S8. If the first customer's accounting process has not been completed, the message 650 "There is unsettled data. Please settle" is shown in FIG. What is necessary is just to make it display on the display part 10 for shop assistants. In addition, while detecting whether a banknote and a coin were removed from the banknote discharge port 63 and the coin discharge port 65 with a sensor, a control part determines whether the accounting process was complete | finished based on the presence or absence of the detection by a sensor. You may judge.

  After the change or receipt is removed by the first customer, the control unit displays the first customer (the cat in FIG. 17) from the page (the cow in FIG. 17) representing the transaction of the second customer. Move to the page. At the same time, the change machine 60 can accept payment from the second customer. Therefore, immediately after the first customer's payment is completed, the second customer can deposit money into the change machine 60 even before registration of the second customer's product is started. In other words, conventionally, for example, the second customer could not deposit money into the change machine 60 without pressing the subtotal key for ending the second customer's product registration process. In the state to be started (if the first customer's payment is completed and the registration mode is set), the second customer can deposit money into the change machine 60. As described above, since the deposit is permitted only by entering the registration mode, that is, the deposit to the change machine 60 is permitted even before the total amount is fixed (that is, during the registration of the purchased product or before the registration). The customer will be able to input the payment amount prior to finalizing the total amount.

  FIG. 18 is a diagram conceptually showing the flow of processing of the merchandise sales processing apparatus 1. Specifically, FIG. 18 explains the flow of processing when the next customer is registered.

  J13 in FIG. 18 represents a state in which the first customer is waiting for a transaction and the second customer is in a state before registration. When the next customer registration button 309 or the next customer registration button 509 is pressed in the state J3 of waiting for the first customer, the state J3 is shifted to the state J13. In FIG. 18 (the same applies to FIG. 20 and the like), the left side (the longer one) is the front information (for example, information corresponding to the cow character in FIG. 16), and the right side (the shorter one) is This is hidden information (for example, information corresponding to the cat character in FIG. 16).

  In the state J13, the deposit is made with respect to the preceding first customer (first customer deposit: permission, second customer deposit: prohibited).

  In the state J13, re-registration of the first customer is prohibited. However, regardless of whether the next customer registration button 309 or the next customer registration button 509 is pressed, as shown in FIG. At the time of state J3, re-registration of the first customer is already prohibited. Although different from FIG. 18, for example, when the next customer registration button 309 or the next customer registration button 509 is pressed in the state J2 in which the product registration processing for the first customer in FIG. The re-registration of the first customer may be prohibited from the timing when the selection area 320 of the second customer is displayed by pressing 309 or the next customer registration button 509 (first pattern), or the next customer registration button When the user 309 or the next customer registration button 509 is pressed, the selection area 320 of the second customer is displayed, and the re-registration of the first customer is prohibited from the timing when one item of goods is registered in the second customer. It is also possible (second pattern).

  J23 in FIG. 18 represents a state in which the first customer is waiting for a transaction and the second customer is in a state in which product registration processing is being performed. In the state J13, when the product registration for the second customer is started (when the first purchased product for the second customer is registered), the state J13 is shifted to the state J23. FIG. 16 is a display example in the state J23 (in FIG. 16, since the first customer's amount entered into the fishing machine is less than the total amount, the first customer is waiting for a transaction, and the second customer is a subtotal key. Since it is before pressing, the second customer is in a state where product registration processing is being performed).

  In the state J23, payment is made to the preceding first customer (first customer deposit: permission, second customer deposit: prohibited). Moreover, in the said state J23, since the product registration of the 2nd customer has already started, the temporary fastening of the 1st customer is prohibited.

  J24 in FIG. 18 represents a state in which the first customer is in an accounting process and the second customer is in a state in which a product registration process is being performed. In the state J23, when an accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) is pressed for the first customer, the product registration for the second customer is made from the state J23 through the state J24. The process proceeds to the state J2 where the process is being performed. Since the number of customers being processed is one when the processing of the first customer is completed, the second customer is the first customer. “2nd customer → 1st customer” in the drawing represents that the second customer is the first customer. In the state J23, when the subtotal key is pressed for the second customer, as described above, the message 650 “There is unsettled data” instructing the first customer to finish the accounting process first. Please check out ”(see FIG. 17).

  FIG. 19 is a diagram conceptually showing the flow of processing of the merchandise sales processing apparatus 1. Specifically, FIG. 19 illustrates the flow of processing when temporary fastening is performed.

  “J1 (J2)” in FIG. 19 represents a state in which the first customer is in a temporarily tightened state and the second customer is in a state before registration. In the state J2 in which the product registration process for the first customer is performed, when the temporary fastening button 308 is pressed (for example, when the temporary fastening button 308 is pressed in FIG. 5), the state J2 to the state J1 (J2) Migrate to In FIG. 19, the upper row is information that is temporarily tightened, and the lower row is normal information that is not temporarily tightened.

  “J2 (J2)” in FIG. 19 represents a state in which the first customer is in a temporarily tightened state and the second customer is in a state in which product registration processing is being performed. In the state J1 (J2), when the second customer's product registration is started (when the second customer's first purchased product is registered), the state J1 (J2) is shifted to the state J2 (J2). To do.

  “J3 (J2)” in FIG. 19 represents a state in which the first customer is in a temporary tightening state and the second customer is in a state of waiting for accounting. In the state J2 (J2), when the subtotal key is pressed for the second customer, the state J2 (J2) is shifted to the state J3 (J2).

  “J4 (J2)” in FIG. 19 represents a state in which the first customer is in a temporarily tightened state and the second customer is in a state in which accounting processing is being performed. In the state J3 (J2), when an accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) is pressed for the second customer, the state J3 (J2) to the state J4 (J2) Migrate to

  In FIG. 19, for example, the first customer is temporarily tightened and the second customer is permitted to temporarily tighten the second customer in the state J2 (J2) in which the product registration process is performed. Simultaneously, a plurality of processes may be prohibited from being temporarily tightened.

  Moreover, you may make it provide a restriction | limiting about cancellation | release of temporary fastening. Specifically, when there are not a plurality of processes in a state where the product registration process is being performed, the temporary fastening release may be permitted. In other words, for example, in the state J2 (J2) in which the first customer is temporarily tightened and the second customer is in the product registration process, when the first customer is temporarily unfastened, Since the merchandise registration process is performed for the first customer in addition to the eyes, the release of the temporary tightening may be prohibited.

  FIG. 20 is a diagram conceptually showing the flow of processing of the merchandise sales processing apparatus 1. Specifically, FIG. 20 illustrates the flow of processing when next customer registration and temporary fastening are performed.

  J23 in FIG. 20 is a state in which the first customer is waiting for a transaction and the second customer is in a state in which product registration processing is being performed (see FIG. 18).

  “J3 (J2)” in FIG. 20 represents a state in which the first customer is waiting for a transaction and the second customer is in a temporarily tightened state. In the state J23, when the temporary fastening button 308 is pressed for the second customer, the state J23 is shifted to the state J3 (J2). In FIG. 16, when the temporary fastening button 308 is pressed, a window is displayed, and a button for specifying whether the customer is the first customer or the second customer on the window (for example, the first customer displaying a cat character). If the button for specifying the second customer is pressed, it is determined that the temporary fastening button 308 has been pressed for the second customer. May be.

  The merchandise sales processing apparatus 1 according to the embodiment of the present invention has been described above. The merchandise sales processing apparatus 1 has, for example, the following characteristics.

(1) The merchandise sales processing apparatus 1 includes a registration processing unit (a function of the CPU 100 that executes product registration processing) in which a store clerk registers products, and a settlement processing unit in which a customer performs settlement (one of the CPU 100 that performs settlement processing). Product sales processing system having operation means (accounting button 307, accounting button 507, accounting key) for executing settlement by the settlement processing unit, which can be operated by a store clerk. is there. For example, as shown in FIG. 10, the merchandise sales processing apparatus 1 displays an accounting button 307 and an accounting button 507 on the salesclerk display unit 10 operated by the store clerk, and an accounting key on the operation reception unit 20 operated by the store clerk. Have According to this, since the store clerk who is used to the operation operates, it is possible to realize efficient customer purchase.

(2) The merchandise sales processing apparatus 1 is a merchandise sales processing apparatus capable of starting the processing for the second customer (first customer) before the processing for the first customer (first customer) is completed. A registration processing unit (a function of the CPU 100 that executes product registration processing) that performs product registration, and a settlement processing unit that performs settlement after a closing operation (depression of the accounting button 307, accounting button 507, accounting key, end button 407) (One function of the CPU 100 that executes the checkout process), and even during the product registration for the second customer, the closing operation for the first customer is possible. For example, as shown in FIG. 18, the merchandise sales processing apparatus 1 performs the process for the first customer in the state J23 (the first customer is waiting for a transaction, the second customer is in a product registration process). An accounting button or the like (accounting button 307, accounting button 507, accounting key, end button 407) can be pressed. According to this, since the tightening operation for the first customer can be appropriately performed, it is possible to realize efficient customer purchase.

(3) The merchandise sales processing apparatus 1 includes a display unit for salesclerks (display unit for salesclerks) capable of displaying product registration information corresponding to the first customer directed to the salesclerk side and product registration information corresponding to the second customer. 10), a customer display unit (customer display unit 50, etc.) directed to the customer side, and operating means (accounting button 307, accounting button 507, accounting key, end button 407, etc.) for executing settlement. The display for clerk displays product registration information corresponding to the second customer, and the display for customer displays at least product registration information or checkout information corresponding to the first customer; The operation means causes the first customer to execute settlement. For example, the salesclerk display unit 10 displays product registration information corresponding to the second customer as shown in FIG. 16, and the customer display unit 50 corresponds to the first customer as shown in FIG. At least product registration information or checkout information is displayed, and the checkout button 307, checkout button 507, checkout key, or end button 407 is pressed to cause the first customer to execute checkout. According to this, it is possible to realize efficient customer purchase.

(4) When the merchandise sales processing apparatus 1 starts the merchandise registration for the second customer, the merchandise sales processing apparatus 1 prohibits an operation related to merchandise registration corresponding to the first customer before the settlement is completed. For example, as shown in FIG. 18, the merchandise sales processing device 1 prohibits an operation related to temporary fastening for the first customer when the product registration for the second customer is started. According to this, it is possible to realize efficient customer purchase and prevent confusion.

(5) The merchandise sales processing device 1 prohibits the closing operation for the second customer before the processing for the first customer is completed. For example, as shown in FIG. 18, the merchandise sales processing apparatus 1 performs an operation for ending the product registration before the closing operation for the second customer before the closing operation (depressing the accounting key) for ending the processing for the first customer ( Pressing the subtotal key) is prohibited. According to this, it is possible to realize efficient customer purchase and prevent confusion.

(6) The merchandise sales processing apparatus 1 has a notifying means for notifying that the closing operation is possible. For example, the merchandise sales processing apparatus 1 displays the message 350 “Payment is complete” at the top of FIG. According to this, since it can be performed immediately when the tightening operation becomes possible, it is possible to realize efficient customer purchase.

(7) The merchandise sales processing apparatus 1 is a merchandise sales processing apparatus that executes a registration process (product registration process) for registering a merchandise and a settlement process for settlement of the registered merchandise, and accepts operations. Means (a clerk display unit 10, operation accepting unit 20), and a control unit (CPU 100) for controlling the registration process and the settlement process, wherein the control unit registers the registration for the next customer (second customer). When the processing is started, the operation by the operation accepting unit relating to the previous customer (first customer) is prohibited. According to this, it is possible to prevent an erroneous operation while realizing an efficient customer visit.

  “Start the registration process for the next customer” means, for example, to start registration of the first product of the second customer.

  An example of “operation by the operation accepting unit regarding the previous customer” is re-registration (addition of goods, return of goods, etc.) for the first customer. For example, as shown in FIG. 18, the merchandise sales processing apparatus 1 prohibits re-registration for the first customer in the state J23 in which the first customer is waiting for a transaction and the second customer is in the product registration process. ing.

  Note that before the registration process for the second customer (second customer) is started, re-registration for the first customer may be permitted. As an example, re-registration is prohibited in the state J3 waiting for the first customer (see FIG. 15), but re-registration may be permitted in the state J3. Specifically, a button for re-registration (for example, a return button or a re-registration button) may be provided in the window 500 displayed when the subtotal key is pressed in a state where payment has already been made. When the subtotal key is pressed, when the window 500 is not displayed (for example, when the subtotal key is pressed in a state where no deposit has yet been made), the selection area 300 can be pressed, which is effective when pressed. You may make it become. As another example, in the state J13 in which the first customer is waiting for a transaction and the second customer is in a state before registration, re-registration for the first customer is prohibited (see FIG. 18). In J13, re-registration for the first customer may be permitted.

  In addition, even after the registration process for the second customer (second customer) is started, re-registration for the first customer may be permitted when the second customer (second customer) is temporarily tightened. For example, in the state J3 (J2) in which the first customer is waiting for payment and the second customer is in a temporary tightening state, re-registration for the first customer is prohibited (see FIG. 20). Re-registration may be permitted in J3 (J2). In the state J3 (J2), it may be possible to return to the registration process for the first customer by canceling the registration contents of the second customer and making it empty.

  If the first customer is temporarily tightened after the registration process for the second customer (second customer) is started, re-registration for the second customer may be permitted. For example, in the state J3 (J2) in which the first customer is temporarily tightened and the second customer is waiting for a transaction, re-registration for the second customer is prohibited (see FIG. 19). Re-registration may be permitted in J3 (J2).

  Further, when paying attention to other features (for example, (1) to (6) above), the first customer is in a waiting state for accounting, and the second customer is in a state J23 in which product registration processing is performed (FIG. 18). Alternatively, re-registration for the first customer may be permitted without prohibiting it.

  Note that the “operation by the operation accepting unit relating to the previous customer” may be temporary fastening (processing suspension) for the first customer. For example, as shown in FIG. 18, the merchandise sales processing apparatus 1 prohibits temporary tightening for the first customer in the state J23 in which the first customer is waiting for a transaction and the second customer is in a product registration process. ing.

  Even when the product registration process for the next customer (second customer) is being performed, temporary fastening for the first customer may be permitted. As an example, in the state J23 in which the first customer is waiting for a transaction and the second customer is in a product registration process J23, temporary tightening for the first customer is prohibited (see FIG. 18). You may make it permit temporary fastening with respect to the 1st customer.

  Further, when paying attention to other features (for example, (1) to (6) above), the first customer is in a waiting state for accounting, and the second customer is in a state J23 in which product registration processing is performed (FIG. 18). Alternatively, the temporary fastening for the first customer may be permitted without being prohibited.

  In addition, the “operation by the operation accepting unit relating to the previous customer” may include a change of the payment denomination for the first customer. That is, the denomination change for the first customer may be prohibited while the product registration process for the second customer is being performed. In addition, the change of the payment denomination is a change of the denomination input to the change machine 60 (for example, re-injection after pressing the deposit return button 305, the deposit cancellation button 505, etc.) or a change of denomination (for example, If the change is designated as not including a 2000 yen bill, etc.), the change of the change in the change of the denomination is made.

  Further, the “operation by the operation accepting unit relating to the previous customer” may include the cancellation of the transaction for the first customer. That is, in the state where the product registration process for the second customer is being performed, the transaction cancellation for the first customer may be prohibited.

  Although the next customer registration is prohibited in the state J2 in which the product registration process for the first customer is performed (see FIG. 15), the next customer registration may be permitted in the state J2.

  Note that “prohibit operation” may be a mode in which keys, buttons, selection areas, etc. related to operations are hidden (or displayed invisible or difficult), or keys, buttons, A mode in which a selection area is displayed but cannot be pressed, or a key, a button, a selection area, or the like related to an operation is invalidated is pressed (regardless of whether or not an error message is displayed after pressing) It may be.

  In addition, you may alert | report that operation is prohibited. For example, the selection area 300 in FIG. 16 may be notified that even if the selection area 300 is pressed, the screen of the first customer is not displayed (a wording such as “re-registration prohibited!”).

(8) The merchandise sales processing apparatus 1 includes a declaring unit (subtotal key) for declaring the completion of the registration process, and the operation receiving unit performs the operation relating to the previous customer and the next customer after the declaration for the previous customer. To give permission. For example, as shown in FIGS. 15 and 18, after the subtotal key is pressed, the next customer registration is permitted and the second customer product registration is enabled. According to this, it is possible to realize an efficient customer visit while preventing an erroneous operation.

(9) The merchandise sales processing apparatus 1 includes a holding unit (for example, the temporary fastening button 308 and the temporary fastening button 509) that puts the registration process of the customer in operation on hold (temporary fastening state). Prior to the completion of the checkout process, the holding unit may allow the operation related to the previous customer by placing the next customer on hold. For example, as described above, in the state J3 (J2) in which the first customer is temporarily tightened and the second customer is in a state of waiting for accounting (FIG. 20), re-registration of the first customer is permitted. May be. According to this, it is possible to perform an operation related to the previous customer while preventing an erroneous operation.

(10) The control means of the merchandise sales processing apparatus 1 can control the settlement process for the previous customer and the registration process for the next customer at the same time (see FIGS. 16 and 18). According to this, it is possible to reduce the possibility of registering a product purchased by a certain customer as a product purchased by another customer by mistake, and to realize efficient customer purchase. Here, controlling the settlement process for the previous customer and the registration process for the next customer at the same time means that the settlement process for the previous customer and the registration process for the next customer are controlled in parallel at least for a certain period of time. Yes. That is, for example, when the next customer registration process is started during the previous customer checkout process, or when the previous customer checkout process is started during the next customer registration process, the above-mentioned "simultaneous" It corresponds to.

(11) The merchandise sales processing apparatus 1 includes display means (such as a salesclerk display unit 10) that can display the registered merchandise, and the registration means and the checkout process proceed simultaneously in the display means. The state can be displayed (for example, it is possible to display the processing status of the first customer during the processing of the second customer) (see FIG. 16). In FIG. 16, the first customer's information is displayed in the upper selection area. However, the first customer's information may be displayed in a window displayed after the operation. The information for the first customer may be displayed in an area (for example, a vertical area on the right side) different from the area for the second customer (area for displaying the registered product). According to this, since the progress state can be grasped, an erroneous operation can be prevented without depending on the memory. Here, the registration process and the settlement process proceed simultaneously means that the registration process and the settlement process proceed in parallel at least at a certain time. That is, for example, when the next customer registration process is started during the previous customer checkout process, or when the previous customer checkout process is started during the next customer registration process, the above-mentioned "simultaneous" It corresponds to.

(12) As described above, the merchandise sales processing apparatus 1 can deposit at the same time as entering the registration mode. For example, as shown in FIGS. 15A and 15B, payment to the change machine 60 is permitted at the same time as the transition from the standby state J0 to the state J1 before registration of the first customer. According to this, since the customer's payment is accelerated, it is possible to realize efficient customer making.

(13) As described above, the merchandise sales processing device 1 shifts to the second customer page based on the completion of the accounting process of the first customer and accepts the payment of the second customer. According to this, an unnecessary operation of the store clerk becomes unnecessary. Moreover, since the next customer's payment becomes early, efficient customer making can be realized.

  In addition, when performing temporary tightening in a state where temporary tightening (holding) is permitted, if there is a deposit (deposit amount) for a transaction subject to temporary tightening, the temporary tightening is performed after the deposit is returned (payment cancellation). You may be made to be. For example, even if the temporary tightening button 308 (temporary tightening button 508) is pressed in a state where temporary tightening (holding) is permitted, if there is a deposit (deposit amount) for the transaction to be temporarily tightened, the deposit is made. Temporary tightening may not be actually performed unless the return button 305 (deposit cancellation button 505) is pressed. In this case, a message prompting the user to press the deposit return button 305 (deposit cancellation button 505) may be displayed. Further, for example, when the temporary tightening button 308 (temporary tightening button 508) is pressed in a state where temporary tightening (holding) is permitted, and there is a payment (deposit amount) for the transaction to be temporarily tightened, a deposit return button Even if 305 (deposit cancellation button 505) is not pressed, the money may be automatically refunded and temporarily tightened.

  In addition, when temporary tightening is performed in a state where temporary tightening (holding) is permitted, if there is a deposit (amount of deposit) for a transaction subject to temporary tightening, the temporary tightening is performed without performing a deposit return (payment cancellation). (That is, it may be in a temporarily tightened state including the deposit amount). For example, when provisional fastening (holding) is permitted and the provisional fastening button 308 (temporary fastening button 508) is pressed and there is a deposit (amount of deposit) for a transaction subject to temporary fastening, Even if the above operation is not performed), it may be in a temporarily tightened state including the deposit amount. Further, when provisional fastening (holding) is permitted and the provisional fastening button 308 (temporary fastening button 508) is pressed and there is a deposit (deposit amount) for a transaction subject to provisional fastening, a predetermined operation (deposit) is performed thereafter. When a button for instructing the temporary fastening state including the amount is pressed), the temporary fastening state including the deposit amount may be entered.

  As shown in FIG. 15, payment is possible even before the first purchased product is registered, but before the first purchased product is registered, the deposit is allowed to be returned, After the first purchase product is registered, the return of the deposit may be prohibited, or the deposit may be returned even after the first purchase product is registered.

  In the above embodiment, the store clerk performs an operation related to refund (although the deposit return button 305 and the deposit cancellation button 505 exist in the store clerk display unit 10), the customer may also be able to operate. For example, a refund button may be provided on the accounting screen (FIGS. 9 and 14) displayed on the customer display unit 50, for example.

  In addition, when displaying various guidance information on the display part 50 for customers, you may display the animation or moving image showing the operation method according to payment classification (for example, cash, a credit card, electronic money).

  In addition, a screen for credit settlement or a non-contact type IC card (electronic money) settlement process may be displayed on the clerk display unit 10, and a next customer registration button or the like may be arranged on the settlement process screen.

  Note that, at the time of electronic money settlement, for example, the customer may press a predetermined key and have the reader hold the contactless IC card. Further, the credit settlement unit may be installed facing the customer and may be a credit card suction type. For example, when entering the registration screen, the change machine 60 is in the accepting state and the credit settlement unit is also in the accepting state. When the credit card is sucked (at the time of receiving the card), the money to the change machine 60 is entered. You may make it stop the payment of.

  The card information may be stored when the card is received, and after the product is registered, settlement may be performed immediately by pressing a subtotal key or a predetermined key (may be on the store clerk side or on the customer side).

  As shown in FIG. 6, FIG. 8, FIG. 9, etc., information relating to the deposit amount etc. is displayed on the customer's screen, but the display mode depends on the amount entered into the fishing machine (custody amount) and the total amount. May be different. For example, if the amount of money for the fishing machine is insufficient (if the amount of money for the fishing machine is less than the total amount), the shortage is displayed in a red frame (for example, the shortage field 403 is displayed in red), If there is a change (when the fishing machine deposit amount is greater than the total amount), the fishing amount may be displayed in a blue frame (for example, the change column 404 is displayed in blue).

  Further, the language to be displayed may be switchable. For example, the language (or country, region) may be designated (selected) on the store clerk display unit 10, the operation reception unit 20, the customer display unit 50, or the like. For example, an English switching button may be displayed on the accounting screen (for example, FIG. 6) of the customer display unit 50. When the English switching button is pressed, at least a message such as a message (in FIG. 6, a message 450 “↓ Please put money at any time”) or the like is switched to an English notation prepared in advance. Note that words such as “total” and “check-in” may be switched to English, and product names may also be switched to English.

  An indicator may be provided in the vicinity of each of the bill insertion slot 62, the bill discharge slot 63, the coin insertion slot 64, and the coin discharge slot 65. An indicator is implement | achieved by the light emitting diode (Light Emitting Diode; LED), for example. As an aspect of the indicator, for example, an LED indicator that shines in a letter shape (for example, “coin change”, “coin slot”, “note change”, “note slot”). As described above, it is possible to deposit money even before the first purchased product is registered. However, when the deposit is possible, the banknote slot 62 and the coin slot 64 are, for example, “white”. May be lit or blinking. If there is a deposit greater than the total amount, the bill slot 62 and the coin slot 64 may be lit or blinked in “green”, for example. Further, when there is a change of coins, the coin discharge port 65 is lit or blinked in “red”, for example. When there is a change of bills, the bill discharge port 63 is lit or blinked in “red”, for example. You may make it make it. When the change is taken, the LEDs of the coin outlet 65 and the banknote outlet 63 are turned off.

  In the above embodiment, the next customer page (display area) is additionally displayed by pressing the next customer registration button, but a plurality of pages for a plurality of customers (first customer and at least second customer) are always displayed. It may be displayed and activated by pressing the next customer registration button.

  In the above-described embodiment, the settlement process (discharging change etc.) is advanced by pressing the accounting button or the like, but the settlement process may be performed without pressing the accounting button or the like. That is, in step S10 of the flowchart of FIG. 13, when a certain amount of time (for example, 1 second) has elapsed when the amount of money for fishing equipment is sufficient (when the amount of money for fishing equipment is greater than the total amount), the accounting button or the like is pressed. Even if there is not, the process may proceed to step S11.

  Note that the merchandise sales processing apparatus 1 according to an embodiment of the present invention further has the following characteristics.

  The merchandise sales processing device 1 includes an operation receiving unit 20 provided with the input unit facing the product registrant side, a display unit 10 for a clerk provided with a display surface facing the product registrant side, and a product registrant. By providing the customer display unit 50 provided with the display surface facing the opposite customer C side and the change machine 60 provided with the deposit port and the withdrawal port on the customer C side, one clerk S can be used. Moreover, according to the merchandise sales processing apparatus 1, the clerk S does not touch money and can perform accounting work hygienically.

  In the merchandise sales processing apparatus 1, the store clerk display unit 10 is disposed at a position above the placement surface 81 on which the product is placed, and the operation reception unit 20 is at a position above the placement surface 81. It is arranged. Thereby, the salesclerk S who is a product registrant can perform operations such as product registration and product bagging in an easy posture.

  In addition, the operation reception unit 20, the store clerk display unit 10, and the customer display unit 50 on the side facing the customer C are arranged so as to be within the approximate width of the change machine 60, so that the merchandise sales process is performed. The device 1 can be realized in a compact size. By arranging the banknote management unit 61 and the coin discharge port 65 in two vertical stages, the width of the change machine 60 can be drastically reduced, which is particularly advantageous for reducing the size of the commodity sales processing apparatus 1. .

  In addition, the change machine 60 provided with the deposit port and the withdrawal port facing the customer C side is disposed at a position below the placement surface 81 and is for the customer provided with the display surface facing the customer C side. The display unit 50 may be disposed in the vicinity of the change machine 60. Thereby, the display surface of the customer display unit 50 and the deposit port of the change machine 60 can be put in the field of view when the customer C is facing, and the operability of the customer C is improved.

  Moreover, the merchandise sales processing apparatus 1 may further include a receipt issuing unit 70 provided with the receipt outlet toward the customer C side. In this case, the receipt issuing unit 70 may be disposed in the vicinity of the customer display unit 50 and the change machine 60. With this configuration, the clerk S does not need to directly contact the receipt, and is hygienic. In addition, immediately after the customer C takes the change, the receipt can be taken without greatly changing the posture, and the operability is excellent.

  In the merchandise sales processing apparatus 1, the customer display unit 50 may be disposed at a position above the placement surface 81. With this configuration, the customer C can see the display surface of the customer display unit 50 in an easy-to-view posture.

  Further, in the merchandise sales processing apparatus 1, the store clerk display unit 10 can rotate with respect to the central axis in the vertical direction of the support unit 41 fixed to the placement surface 81, or is orthogonal to the central axis. You may attach to the support part 41 so that rotation with respect to a predetermined | prescribed axis | shaft is possible. In a tightening operation such as a date tightening operation, the salesclerk display unit 10 is rotated in the direction of the customer C and used. At the time of fastening operation, the collection money is paid out from the banknote discharge port 63 and the coin discharge port 65 of the change machine 60 by instructing the currency collection by the operation of the display unit 10 for the store clerk by the store clerk S standing at the position of the customer C. Then, a closing report is issued from the receipt issuing unit 70. That is, for example, at the time of closing operation for collecting accounting information when closing the day, the display unit 10 for the clerk can be changed in the same direction as the receipt outlet of the receipt issuing unit 70 and the outlet of the change machine 60. . Therefore, the tightening operation by the clerk S is facilitated.

  The merchandise sales processing apparatus 1 further includes a control unit that executes merchandise registration processing for registering merchandise and accounting processing after depositing into the change machine 60, and an input unit or a clerk of the operation reception unit 20 The display unit 10 may be provided with a subtotal key for ending the product registration process being executed by the control unit, and the customer display unit 50 may be provided with an accounting key for causing the control unit to start executing the accounting process. According to this configuration, the clerk S performs the product registration completion work, and the customer C performs the accounting process start work. Therefore, the customer C can confirm the amount of purchase at his own pace and put money for payment into the change machine 60. In addition, customer check counters are more efficient.

  In the above embodiment, one product sales processing device 1 (1a) executes product registration processing and checkout processing. However, a salesclerk can operate an accounting key (current total key). In, the apparatus (registration apparatus) which performs merchandise registration processing, and the apparatus (payment apparatus) which performs adjustment processing may be separate bodies. In an aspect in which the registration device that executes the product registration process and the payment device that executes the payment process) are separate, it is only necessary that the information registered in the registration device can be acquired by the payment device. There are various modes in which the settlement apparatus acquires information registered in the registration apparatus.

(Aspect using a bill (printed trademark) printed with a one-dimensional barcode)
The registration device issues an accounting ticket on which a barcode obtained by converting information (hereinafter referred to as transaction number) that can identify information registered as a product (hereinafter referred to as transaction information) into a one-dimensional barcode is printed. The settlement apparatus acquires a transaction number from the barcode printed on the check ticket, and requests transaction information corresponding to the transaction number from the registration apparatus. The registration device transmits the transaction information to the settlement device in response to the request. Note that the registration device and the payment device need only be communicably connected via a network (such as a LAN). Note that the settlement apparatus may request transaction information corresponding to the transaction number from the store controller. In this case, the registration device, the checkout device, and the store controller may be connected to be communicable via a network (LAN or the like). The registration device transmits the transaction information together with the transaction number to the store controller, and the store controller may transmit the transaction information to the settlement device in response to the request.

(Mode for supplying transaction information using a bill printed with a two-dimensional code)
The registration device issues a bill that prints a two-dimensional code (for example, a QR code (registered trademark)) obtained by converting the transaction information into a two-dimensional code. The checkout apparatus 20 acquires transaction information from the two-dimensional code printed on the bill.

(Aspect for supplying transaction information by specifying a payment device)
The registration device receives an input designated by the payment device for executing the payment processing from the store clerk. The registration apparatus transmits transaction information to the designated settlement apparatus when the settlement apparatus is designated. Note that the input designated by the settlement apparatus for executing the settlement process may be simply pressing the transmission button (transmission key) when there is one settlement apparatus, but there are a plurality of settlement apparatuses. May be a press of a selection button for selecting one of the settlement apparatuses. The registration device transmits a transaction number to the designated settlement device when the settlement device is designated, and the settlement device performs a predetermined operation (for example, customer's screen touch). The transaction information corresponding to the transaction number received from the registration device may be requested from the registration device (or store controller).

  As mentioned above, although embodiment of this invention was explained in full detail with reference to drawings, the specific structure is not restricted to that embodiment, The design of the range which does not deviate from the summary of this invention, etc. are included.

  DESCRIPTION OF SYMBOLS 1 ... Merchandise sales processing apparatus (commodity sales data processing apparatus), 10 ... Display part for salesclerks, 20 ... Operation reception part, 30, 31 ... Scanner part, 31a ... Scanner window, 40 ... Housing | casing, 41 ... Support part, 42 ... advertising, 50 ... customer display, 60 ... change machine, 61 ... banknote management, 62 ... banknote slot, 63 ... banknote slot, 64 ... coin slot, 65 ... coin slot, 66 ... reject slot, 70 ... Receipt issuing unit, 84 ... IC card reader, 85 ... Insert port, 100 ... CPU (control unit), 110 ... ROM, 120 ... RAM, 130 ... Communication unit

Claims (5)

A product sales processing device that executes a registration process for registering a product and a settlement process for settlement of the registered product,
An operation accepting means for accepting an operation;
Control means for controlling the registration process and the settlement process,
The control means includes
When the registration process for the next customer is started, an operation by the operation accepting unit regarding the previous customer is prohibited. A declaration means for declaring completion of the registration process;
The operation receiving means is
The merchandise sales processing apparatus according to claim 1, wherein the operation relating to the previous customer and the next customer is permitted after the declaration to the previous customer. A holding means for putting the registration process of the customer in operation on hold;
The merchandise sales process according to claim 1 or 2, characterized in that, before the settlement process of the previous customer is completed, the holding unit permits the operation related to the previous customer by putting the next customer on hold. apparatus. The control means includes
The merchandise sales processing apparatus according to any one of claims 1 to 3, wherein the settlement process of the previous customer and the registration process of the next customer can be controlled simultaneously. It has a display means that can display registered products,
The display means includes
5. The commodity sales processing apparatus according to claim 1, wherein a state in which the registration process and the settlement process are proceeding simultaneously can be displayed.

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