JP6361768B2 - Product sales data processing apparatus and program - Google Patents

Description

  The present invention relates to a merchandise sales data processing apparatus and a program.

  2. Description of the Related Art A POS device that can perform accounting work by a single operator is known (see, for example, Patent Document 1).

JP 2011-108290 A

However, the conventional POS device with one operator cannot start the merchandise registration process of the second customer (next customer) until the settlement process of the first customer is completed, causing the customer to stagnate It was.
SUMMARY OF THE INVENTION An object of the present invention is to provide a product sales data processing device and a program that realize efficient customer visitation by a single operator.

[1] In order to solve the above-described problem, a merchandise sales data processing apparatus according to an aspect of the present invention is provided on the store clerk side, and is provided on the store clerk side with a first operation receiving unit that registers merchandise. A first display unit, a settlement unit that is directed to the customer side and performs payment of the registered product and discharges money as change; an issuing unit that issues a receipt of the product for which the payment has been made; A product sales data processing apparatus having a control unit that executes a product registration process for registering a product and a settlement process using the settlement unit for the payment of the registered product. While executing the settlement process for one customer, a product registration process for a second customer as a second customer is executed, a registration screen for the second customer is displayed on the first display unit, and the first payment to the settlement unit by a customer of And displaying the payment amount of money in a predetermined area.

[2] In the merchandise sales data processing device according to [1] above, the control unit displays the registration screen for the second customer on the first display unit, and the control unit displays the registration screen for the first customer. An accounting information area for displaying information related to the settlement process is provided, and the predetermined area is provided in the accounting information area .
[3] In the merchandise sales data processing device according to [2], the transaction information area includes an area for displaying a total amount for the first customer.
[ 4 ] A first operation reception unit that is provided on the store clerk side and registers a product; a first display unit that is provided on the store clerk side; A settlement unit that discharges money as a change, an issue unit that issues a receipt of the product for which the payment has been settled, a product registration process for registering the product, and the settlement unit for the payment of the registered product Executing a product registration process for a second customer who is a second customer during execution of the settlement process for a first customer in a computer of a merchandise sales data processing apparatus having a control unit for executing a settlement process using And a step of displaying a registration screen for the second customer on the first display unit and displaying the deposit amount deposited by the first customer in the settlement unit in a predetermined area. .

  According to the present invention, it is possible to realize an efficient customer visit with an operator alone.

1 is a perspective view of an appearance of a product sales data processing apparatus according to an embodiment of the present invention. It is a perspective view of the external appearance of the merchandise sales data processing apparatus from a viewpoint different from FIG. It is a block diagram which shows the example of a structure of a merchandise sales data processing apparatus. It is the figure which showed the example of the screen displayed on the display part for shop assistants in connection with execution of the goods registration process and payment process with respect to the 1st customer by a control part. It is the figure which showed the example of the screen displayed on the display part for customers with execution of the goods registration process and payment process with respect to the 1st customer by a control part. It is the figure which showed the example of a display of the display part for shop assistants when the goods registration with respect to a 1st customer is completed and a subtotal key is pressed down. It is the figure which showed the example of a display of the display part for customers when the goods registration with respect to a 1st customer is completed and a subtotal key is pressed down. The figure which showed the example of the screen displayed on the display part for shop assistants with execution of the goods registration process and payment process with respect to the 2nd customer by a control part when the next customer registration key is pressed in the screen of FIG. It is. It is a figure which shows the example of a display of the display part for customers when the money more than the total amount is thrown into the change machine by the 1st customer after the subtotal key is pressed. FIG. 10 is an example of display on the customer display unit when an end key is pressed on the screen of FIG. 9. FIG. It is a figure which shows the example of the error information displayed on the display part for shop assistants, when the subtotal key is pressed on the registration screen with respect to a 2nd customer in the state which the payment process with respect to a 1st customer is not completed. It is a flowchart which shows the example of the procedure of the merchandise registration process of the merchandise sales data process with respect to a 2nd customer. It is a flowchart which shows the example of the procedure of the payment process of merchandise sales data processing.

  Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.

  FIG. 1 is a perspective view of the appearance of a product sales data processing apparatus (product registration / accounting apparatus) according to an embodiment of the present invention. FIG. 1 is a perspective view when viewed obliquely from above and on the customer side. FIG. 1 shows the coordinate axes of the orthogonal coordinate system XYZ. The X axis is a horizontal axis of the commodity sales data processing apparatus 1 that is horizontal with respect to the horizontal plane. The Y axis is an axis in the depth direction of the product sales data processing apparatus 1 that is horizontal with respect to the horizontal plane, in other words, the direction toward the customer side. The Z axis is an axis in the height direction of the merchandise sales data processing apparatus 1 orthogonal to the horizontal plane.

  FIG. 2 is a perspective view of the appearance of the merchandise sales data processing apparatus 1 from a viewpoint different from FIG. FIG. 2 is a perspective view of the clerk side as viewed from the upper front obliquely. FIG. 2 shows a store clerk S (product registrant) and a customer C facing each other across the counter stand 80. That is, the merchandise sales data processing apparatus 1 is a merchandise registration / settlement apparatus that can be operated by the opposite store clerk S and customer C. Hereinafter, the configuration of the merchandise sales data processing apparatus 1 will be described with reference to FIGS. 1 and 2.

  In FIG. 1 and FIG. 2, the same code | symbol is attached | subjected to the same structure. As shown in FIGS. 1 and 2, the merchandise sales data processing apparatus 1 includes a store clerk display unit 10 (first display unit), an operation receiving unit 20, a scanner unit 30, a housing 40, and a support unit. 41, a customer display unit 50 (second display unit), a change machine 60, and a receipt issuing unit 70. Moreover, the merchandise sales data processing apparatus 1 includes a control unit (not shown). This control unit is housed in the housing 40 or the counter stand 80. For example, the counter table 80 may include a caster so as to be movable.

  The control unit executes a product registration process for registering a product and a settlement process using the change machine 60 for the registered product. The control unit can execute in parallel the settlement process for the first customer and the product registration process for the second customer (the customer following the first customer). In addition, the control unit can execute a product registration process for the first customer and a product registration process for the second customer in parallel. Further, the control unit prohibits the execution of the payment process for the second customer while the payment process for the first customer is being executed.

  The salesclerk display unit 10 is a display device that displays purchase information associated with product registration processing executed by the control unit and displays accounting information associated with settlement processing executed by the control unit. The purchase information includes, for example, information such as a product name, a price (for example, domestic tax price), a quantity, a total amount, etc. The accounting information is information indicating a payment state based on the execution of the payment process. The accounting information includes, for example, information such as a total amount, a deposit amount, a shortage amount, and a change amount. The store clerk display unit 10 presents the information to the store clerk S.

  For example, the clerk display unit 10 is realized by a liquid crystal display device with a touch panel having an operation reception function. In this case, the control unit displays a GUI (Graphical User Interface) button such as a preset key on the salesclerk display unit 10 by executing the product registration process and the settlement process. The touch panel receives an operation input of the GUI button and supplies operation information corresponding to the operation to the control unit. That is, the GUI button on the touch panel is an input unit. In the present embodiment, pressing (tapping) the GUI button is expressed as “pressed”.

  The control unit displays the purchase information and transaction information of the first customer and the purchase information and transaction information of the second customer on the salesclerk display unit 10 by switching pages (transaction information display area), for example. Each page is provided with a selection area (tab) capable of switching between the first customer page and the second customer page, and the page corresponding to the selection area pressed by the clerk S is displayed for the clerk. Displayed on the unit 10. The pages have a hierarchical structure. When a selected area is selected, the selected selected area and the corresponding page are arranged and displayed with the uppermost layer. The selected selection area may be displayed with a different size or shape from other selection areas. The page body includes purchase information. Further, the selection area and the page may be integrated or divided. The selection area includes accounting information. Specific examples of purchase information and transaction information will be described later.

The operation reception unit 20 includes an input unit such as a key. For example, the input unit includes a numeric key for inputting a sales price and a quantity, a clear key for clearing (cancelling) the input information, and a subtotal key for ending the product registration process executed by the control unit. In addition, when the control unit executes the product registration process for the first customer and the product registration process for the second customer, the input unit performs the settlement process for the first customer and the settlement process for the second customer. And a switch key that can change the order. By operating the switching key by the store clerk S, the settlement process for the second customer who is the next customer of the first customer can be performed before the first customer.
The operation accepting unit 20 may include a current key that causes the control unit to start executing the settlement process.

  The input unit of the operation reception unit 20 and the GUI button displayed on the display unit 10 for the clerk are a clerk side operation reception unit (first operation reception unit).

  The scanner unit 30 is an optical reader that reads a barcode-shaped product code associated with a product and supplies information on the product code to the control unit during execution of the product registration process by the control unit. For example, the scanner unit 30 is realized by a handy scanner. The scanner unit 30 is hooked on a pedestal provided on the side surface of the housing 40. The scanner unit 30 may be realized by a fixed scanner installed on the counter stand 80 on the store clerk S side.

The customer display unit 50 is a display device that displays customer-side purchase information associated with product registration processing executed by the control unit, and displays customer-side accounting information associated with settlement processing executed by the control unit.
The customer side purchase information includes, for example, information such as the product name, price, quantity, total amount, etc. of the purchased product. The customer accounting information is information indicating a payment state based on the execution of the payment process. The customer-side accounting information includes, for example, information such as quantity, total amount, deposit amount, shortage amount, and change amount. The customer display unit 50 presents the information to the customer C.

  For example, the customer display unit 50 is realized by a liquid crystal display device with a touch panel having an operation reception function. In this case, the control unit displays an end key, which is a GUI button, on the customer display unit 50 when an amount of coins (a coin and / or a bill) equal to or greater than the total amount is inserted into the change machine 60. The end key is a GUI button for completing the payment process (payment is completed) being executed by the control unit. The touch panel receives an operation input of the end key and supplies operation information corresponding to the operation to the control unit.

  Note that the end key to be operated by the customer C may be realized by a hardware key instead of the GUI button. In this case, the keyboard having the end key is provided in the vicinity of the customer display unit 50 (for example, right next to or just before the customer display unit 50).

  The GUI button displayed on the customer display unit 50 is a customer side operation reception unit (second operation reception unit).

A housing 40 is installed on the counter table 80. However, a mounting surface 81 on which purchased products are placed is secured on the counter table 80 in front of the store clerk S from the housing 40.
A customer display unit 50 is disposed on the counter table 80 in front of the customer C from the housing 40 with the display surface facing the customer C side. The customer display unit 50 may be provided so that the angle between the display surface and the installation surface of the customer display unit 50 can be changed. The installation surface of the customer display unit 50 and the placement surface 81 may be in the same plane or different. For example, the customer display unit 50 is disposed above the placement surface 81 and in the vicinity of the change machine 60.

  The store clerk display unit 10 is attached to the end (upper end) opposite to the installation surface side of the housing 40 installed on the counter table 80 via a support unit 41. That is, the clerk display unit 10 is supported by the support unit 41 fixed to the mounting surface 81 at a position above the mounting surface 81. The clerk display unit 10 is provided with the display surface facing the clerk S side. The operation receiving unit 20 is attached to the support unit 41 or the store clerk display unit 10 and provided with the input unit facing the store clerk S side.

  The store clerk display unit 10 is rotatable with respect to a vertical central axis (an axis parallel to the Z axis) of the support unit 41. For example, according to FIG. 1, the salesclerk display unit 10 can swing within a range that does not hit the housing 40. In addition, for example, the display unit 10 for the clerk may be provided so as to be rotatable about 180 degrees (including 180 degrees) from the front direction with respect to the clerk S.

  Further, the display unit 10 for the store clerk is, for example, in a range from 0 degrees to about 120 degrees (including 120 degrees) with respect to an axis orthogonal to the vertical center axis of the support section 41 and parallel to the display surface. It may be pivotable within. However, the axis parallel to the display surface here is, for example, an axis parallel to the display surface at a position where the display surface includes the vertical axis. For example, when the clerk display unit 10 is rotated 120 degrees with respect to an axis orthogonal to the vertical center axis of the support unit 41 and parallel to the display surface, the clerk display unit 10 is Will be installed in reverse. Therefore, in this case, the control unit controls the clerk display unit 10 so that the scanning of the display screen is reversed, so that the display is not reversed.

  An advertisement 42 is provided on the surface of the housing 40 on the customer C side. The advertisement 42 may be a paper medium or a resin medium, or may be a display device that displays video and still images.

  The change machine 60 is an automatic change machine that accepts the insertion of money by the customer C, performs a deposit process, and discharges a bill, a coin of a change, a refund, or a reject. That is, the change machine 60 is a cash settlement unit. In addition to the change machine 60, the payment unit includes, for example, a credit card payment machine and an electronic money payment machine. In this embodiment, the change machine 60 will be described as an example.

The change machine 60 includes a banknote management unit 61, a coin insertion port 64, a coin discharge port 65, and a rejection port 66. The coin insertion port 64, the coin discharge port 65, and the reject port 66 are included in the coin management unit. The banknote management unit 61 includes a banknote insertion port 62 and a banknote discharge port 63.
The bill insertion slot 62 is a port for taking in a bill inserted by the customer C. The bill discharge port 63 is a port for discharging bills and reject bills. The bill insertion slot 62 and the bill discharge slot 63 are configured in two stages. For example, in the bill management unit 61, the upper row is the bill insertion port 62 and the lower row is the bill discharge port 63.

  Note that the change machine 60 may include only a coin management unit. Moreover, the banknote management part 61 may be provided with one banknote discharge | emission insertion port which serves as both a banknote insertion port and a discharge port instead of the banknote insertion port 62 and the banknote discharge port 63. FIG.

  The coin insertion slot 64 is an opening for taking in coins inserted by the customer C. The coin discharge port 65 is a port for discharging a coin as a change, a coin when the money identifying unit included in the change machine 60 fails to be identified, and a coin when the currency identifying unit identifies as a counterfeit coin. The reject port 66 is a port for discharging coins when a cancel operation is performed after depositing. A bill insertion slot 62 and a coin insertion slot 64 are deposit slots. The banknote discharge port 63, the coin discharge port 65, and the reject port 66 are withdrawal ports.

  The bill discharge port 63 is provided with a sensor for detecting the discharged bill. The coin discharge port 65 is provided with a sensor for detecting discharged coins. The reject port 66 may also be provided with a sensor that detects discharged coins.

  Indicators are provided in the vicinity of the bill insertion slot 62, the bill discharge slot 63, the coin insertion slot 64, and the coin discharge slot 65. An indicator is implement | achieved by the light emitting diode (Light Emitting Diode; LED), for example. As an aspect of the indicator, for example, an LED indicator that shines in a letter shape (for example, “coin change”, “coin slot”, “note change”, “note slot”). The control unit lights or blinks the indicator in the vicinity of each of the bill insertion slot 62 and the coin insertion slot 64 in, for example, “white” in a state where the deposit is accepted. Note that when the control unit determines that money equal to or greater than the total amount has been inserted, the control unit may turn on or blink the indicator in, for example, “green”. Further, when there is a change, the control unit lights or blinks, for example, in “red” until the sensor no longer detects the indicator in the vicinity of the discharge port from which the change is discharged, among the banknote discharge port 63 and the coin discharge port 65. Let

  When the control unit displays the registration screen (that is, enters the registration mode) or starts the merchandise registration process for the first customer, the control unit controls the change machine 60 to an operable state, that is, a deposit acceptance state. That is, when the product registration for the first customer is started, the first customer can deposit into the change machine 60.

The receipt issuing unit 70 prints the detailed account information obtained by the execution of the settlement process by the control unit on a receipt paper, which is a paper medium, and outputs (issues) the detailed receipt after printing.
When there is no change, the receipt issuing unit 70 outputs the detailed receipt after the end key is pressed, and when there is a change, after the end key is pressed, After the sensor no longer detects that the money has been discharged. However, when the change money is discharged, if the sensor continues to detect the money after a predetermined time (for example, 10 seconds), that is, if the change is not removed, the receipt issuing unit 70 A detail receipt is output.

  The change machine 60 and the receipt issuing unit 70 have the bill insertion port 62, the bill discharge port 63, the coin insertion port 64, the coin discharge port 65, the rejection port 66, and the receipt discharge port facing the customer C side. Thus, it protrudes from the customer C side surface (surface parallel to the XZ plane) of the counter stand 80. With this arrangement, when the customer C stands close to the change machine 60, the risk that the toe of the customer C hits the counter stand 80 is reduced. For example, the change machine 60 and the receipt issuing unit 70 are housed in an integral housing, and this housing projects from the side surface of the counter C 80 on the customer C side.

The change machine 60 is disposed below the position where the customer display unit 50 is provided and at a position near the customer display unit 50.
In the change machine 60, the coin insertion slot 64 is disposed beside the banknote management unit 61 and at a position below the banknote management unit 61. Further, a coin discharge port 65 is disposed at a position below the banknote management unit 61. With this arrangement, when the merchandise sales data processing apparatus 1 is viewed from the upper surface side, that is, in the field of view of the customer C, the banknotes inserted into the banknote slot 62 and the banknotes discharged from the banknote outlet 63 64 is not obstructed. Therefore, it is easy to insert bills and coins. In addition, a reject port 66 is disposed at a position below the coin insertion port 64.
Further, a coin discharge port 65 is disposed at a position below the banknote management unit 61.
The receipt issuing unit 70 is disposed in the vicinity of the customer display unit 50 and the change machine 60.

FIG. 3 is a block diagram illustrating an example of the configuration of the merchandise sales data processing apparatus 1. 3, the same components as those in FIG. 1 are denoted by the same reference numerals, and the description thereof is omitted. As shown in FIG. 3, the merchandise sales data processing apparatus 1 includes a CPU (Central Processing Unit) 100, a ROM (Read Only Memory) 110, a RAM (Random Access Memory) 120, a communication unit 130, and a sound output unit. 140, a store clerk display unit 10, an operation receiving unit 20, a scanner unit 30, a customer display unit 50, a change machine 60, and a receipt issuing unit 70.
CPU 100, ROM 110, RAM 120, communication unit 130, sound output unit 140, store clerk display unit 10, operation receiving unit 20, scanner unit 30, customer display unit 50, change machine 60, The receipt issuing unit 70 is connected via a signal line and a bus.

  The CPU 100 implements a merchandise registration processing function and a settlement processing function by reading and executing a program stored in the ROM 110. The RAM 120 stores, for example, product information (information such as product code, product name, price, tax type, discount amount, etc.) read from a store computer installed in the store. The RAM 120 stores purchase information and transaction information for each customer, as well as customer-side purchase information and customer-side transaction information. The control unit is a functional unit realized by the CPU 100 reading and executing a program stored in the ROM 110. The communication unit 130 is an interface that communicates with a store computer and other merchandise sales data processing devices. The sound output unit 140 is an output unit that outputs a warning sound and a synthesized sound.

The control unit starts merchandise registration processing for the first customer and starts settlement processing for the first customer. The control unit ends the product registration process for the first customer in response to the subtotal key being pressed by the store clerk S. Then, the control unit displays a next customer registration key (declaration unit) and a deposit cancellation key, which are GUI buttons, on the customer display unit 50, and accepts an operation by the touch panel. The next customer registration key is a key for starting the product registration process for the second customer. The deposit cancellation key is a key for canceling the settlement process and discharging the deposit from the change machine 60.
Note that in response to the subtotal key being pressed, the control unit displays the first customer's accounting information (for example, the total amount of the purchased product and the amount inserted into the change machine 60), the next customer registration key, You may display on the display part 10 for shop assistants with a payment cancellation key.

Further, the next customer registration key and the deposit cancellation key may be realized by a hardware key instead of the GUI button.
In other words, the control unit activates the next customer registration key for starting the product registration process for the second customer in the first operation reception unit, and allows the operation of the next customer registration key to be received.

  After the next customer registration key is pressed, the control unit starts the product registration process for the second customer and continuously executes the settlement process for the first customer. That is, the merchandise sales data processing apparatus 1 can perform merchandise registration for the second customer while making a settlement using the change machine 60 by the first customer.

  When the control unit displays various information on the customer display unit 50, the control unit causes the sound output unit 140 to output a synthesized voice in which the contents of the customer-side accounting information and the guidance information are voices.

In addition, when an error occurs during execution of the product registration process and the payment process, the control unit causes the clerk display unit 10 to display information indicating the error or information indicating the error content.
The control unit may cause the customer display unit 50 to display information indicating the error or information indicating the error content. Examples of the error include an operation error by the clerk S, an operation error by the customer C, a money near end, a money near full, and a receipt paper near end.

Next, with reference to FIG. 4 to FIG. 11, an example of display on the salesclerk display unit 10 and the customer display unit 50 of the merchandise sales data processing apparatus 1 will be described.
FIG. 4 is a diagram illustrating an example of a screen displayed on the clerk display unit 10 in accordance with the execution of the product registration process and the settlement process for the first customer by the control unit. FIG. 4 is a screen of the page for the first customer, and shows the state when the third item “10 kinds of green potage” is registered. This page body includes a registration GUI key for each product. That is, the merchandise is registered by pressing the registration GUI key corresponding to the merchandise by the clerk S. In addition, the page body includes a display area for the purchase information of the first customer (the product name, price, quantity, total amount, and product registration list of the purchased product). In addition, the selection area 300 at the top of this page includes accounting information (total amount 302 and deposit amount 301) of the first customer and a character 303 (cat in FIG. 4) representing the first customer. ing. Note that the selection area 300 may include a shortage amount or an excess amount and status information indicating whether or not the settlement of the first customer is completed.

  FIG. 5 is a diagram illustrating an example of a screen displayed on the customer display unit 50 when the control unit executes the product registration process and the payment process for the first customer. FIG. 5 is a screen for the first customer, and shows a state in which the third item product “10 kinds of green potage” is registered. This screen includes customer-side purchase information (product name, price, quantity, total amount of purchased products) of the first customer and customer-side accounting information (custody amount) of the first customer. Further, this screen includes guidance information for guiding that money can be inserted. In addition, the registration score of the product is displayed on the upper left of the screen. FIG. 5 shows an example in which the third point is registered. As described above, since the settlement information for the first customer is continuously displayed even when the product registration process of the second customer is started, the first customer can make a settlement without hesitation. In addition, you may display the registration information with respect to a 2nd customer in the part which is displaying the payment information with respect to a 1st customer.

FIG. 6 is a diagram illustrating an example of display on the salesclerk display unit 10 when the product registration for the first customer is completed and the subtotal key is pressed. FIG. 6 shows that after the three purchased products are registered, the subtotal key is pressed, and on the first customer page, the accounting information (total amount and deposit amount) of the first customer, the next customer registration key, This is an example in which a window including a deposit cancellation key is displayed.
Here, when the deposit cancellation key is pressed, the control unit stops the settlement process and discharges the deposit (500 yen in the example of FIG. 6) from the coin discharge port 65 of the change machine 60. While the window is displayed, pressing of the next customer registration key on the first customer's page (the back of the window) is prohibited.

  FIG. 7 is a diagram showing an example of display on the customer display unit 50 when the product registration for the first customer is completed and the subtotal key is pressed. FIG. 7 is a screen for the first customer. This screen includes customer-side accounting information (quantity, total amount, deposit amount, shortage amount) of the first customer. In addition, this screen includes guidance information that prompts the user to insert a deficit and an animation (moving image) that indicates a state in which money is inserted.

  FIG. 8 shows a screen displayed on the salesclerk display unit 10 when the control unit performs the product registration process and the settlement process for the second customer when the next customer registration key is pressed on the screen of FIG. It is the figure which showed the example. FIG. 8 is a screen of a page for the second customer, and shows a state when the product “Fukukura Loco Moco Coco” is registered. This second customer page is in front (upper layer) of the first customer page. The page main body of the second customer includes purchase information of the second customer (product name, price, quantity, and total amount of the purchased product). Further, in the area (selection area 320) for selecting the second customer page, the accounting information (total amount 322 and deposit amount 321) of the second customer and the character 323 representing the second customer (in FIG. 8). , “Cow” and □ (square) 324 indicating the currently displayed order is “1”.

In FIG. 8, the page body of the first customer is hidden on the page of the second customer. However, an area for selecting the page of the first customer (selection area 330) is displayed so as to be selectable. In the selection area 330 for selecting the page of the first customer, a character 333 (cat in FIG. 8) representing the first customer, accounting information of the first customer (total amount 332 and deposit amount 331), Is included. Thereby, the salesclerk can recognize that the first customer is paying.
It should be noted that the selection area 330 for selecting the first customer page may include a shortage amount or an excess amount and status information indicating whether or not the settlement has been completed. Similarly, the selection area 320 for selecting the second customer page may include a shortage amount or an excess amount and status information indicating whether or not the settlement is completed.
Further, by pressing these selection areas 320 and 330, it is possible to switch between the first customer settlement page and the second customer registration page.

  FIG. 9 is a diagram illustrating an example of a display on the customer display unit 50 when money of a total amount or more is inserted into the change machine 60 by the first customer after the subtotal key is pressed. When the control unit determines that the amount of money equal to or greater than the total amount (1,500 yen in FIG. 9) has been inserted into the change machine 60, the deposit amount, the amount of change, and an end key (end) that is a GUI button, Is displayed, and pressing of the end key on the touch panel is accepted. In addition, this screen includes guidance information that prompts the user to press the end key.

  FIG. 10 is an example of display on the customer display unit 50 when the end key is pressed on the screen of FIG. This screen includes customer-side accounting information (amount, total amount, deposit amount, change amount) of the first customer. In addition, this screen includes guidance information that prompts the user to receive the change and the detailed receipt, and an animation that shows how the currency and the detailed receipt are discharged.

  FIG. 11 shows an example of error information displayed on the salesclerk display unit 10 when the subtotal key is pressed on the registration screen for the second customer in a state where the settlement process for the first customer is not completed. FIG. While executing the settlement process for the first customer, the control unit prohibits execution of the second customer settlement process even if the subtotal key is pressed on the registration screen for the second customer, and displays error information. The information is displayed on the salesclerk display unit 10. When the clear key is pressed while the error information is displayed, the control unit displays, for example, a registration screen for the second customer. That is, this error information is a message that prompts the first customer to be settled first. When one change machine 60 is used as in the present embodiment, this means that the second customer cannot pass over the first customer's payment. In addition, this makes it possible to avoid the settlement of the first customer and the second customer.

Next, page switching will be described with reference to FIGS. 4, 6, 8, and 11.
Referring to FIG. 4 as an example, when entering the registration screen, only the character 303 is initially displayed in the selection area 300. When one item (for example, 100 yen product) is registered by the clerk S, the deposit amount 301 is “¥ 0” in the upper part of the selection area 300, and the total amount 302 is “¥ 100” in the lower part. “1” is displayed together with the character 303 in a square 304 representing this. When the customer C deposits money, the deposit amount 301 is updated in accordance with the deposited amount, and the total amount 302 is updated in accordance with the progress of product registration by the clerk S.
When the deposit amount 301 is “0 yen” and the total amount 302 is “0 yen”, the amount field in the selection area 300 may be blank or “¥ 0” yen may be displayed. .

When registration is completed and the subtotal key is pressed by the store clerk, the screen of FIG. 6 is displayed, and the total amount, the deposit amount, the next customer registration key, and the deposit cancellation key are displayed. Here, the total amount 311 is displayed in the selection area 310.
Note that a key for returning to the registration screen may be displayed on this screen, or the screen may be returned to the registration screen with a clear key that is a hardware key.

When the next customer registration key is pressed, a second customer registration screen as shown in FIG. 8 is displayed.
In the second customer selection area 320, a character 323 ("cow" in the case of FIG. 8) is displayed. Until the product registration of the second customer is started, the total price in FIG. 8 may be displayed as “0 yen” or may be blank. When the product is registered, "1" is displayed in the second customer selection area 320 in the deposit amount 321 and the total amount 322, and a square 324 indicating the customer currently processing. Note that “2” may be displayed in the square (square) 324 indicating the second customer.

Also, in the first customer selection area 330 during the registration of the second customer, a deposit amount 331 and a total amount 332 corresponding to the first customer are displayed. Thus, the deposit amount 331 and the total amount 332 of the first customer corresponding to the first customer are displayed, the deposit amount 331 is updated as the deposit of the first customer proceeds, and the clerk S is informed of the settlement state. It is supposed to be recognized.
Note that nothing needs to be displayed in the selection area 330 of the first customer during the registration work of the second customer. By not displaying in this way, there is no possibility that the clerk S will mistake the customer who is working.
If the first customer is in a settlement process, pressing the first customer selection area 330 displays the first customer settlement process screen. In this way, the pages corresponding to the first customer and the second customer can be switched by pressing the selection areas 320 and 330 for selecting the customer.

Here, when the subtotal key for starting the settlement process for the second customer is pressed during the settlement process of the first customer, error information is displayed as shown in FIG.
When the subtotal key is pressed, a “Return key for returning to the registration screen” may be displayed together with a message such as “Please wait until the payment processing of the previous customer is completed”. Thereafter, when the settlement process of the first customer is completed, the page automatically showing the transaction of the second customer (cow in FIG. 11) is automatically transferred to the page showing the first customer (cat in FIG. 11). You may let them.

Next, when the settlement process by the first customer is completed, pressing of the subtotal key for starting the settlement process for the second customer is permitted. When the subtotal key is pressed, the page representing the transaction of the second customer (cow in FIG. 11) shifts to the page representing the first customer (cat in FIG. 11). Thereby, the registration work to the third customer following the second customer can be started.
When payment of the first customer is completed, the deposit amount and the total amount displayed in the customer selection area may be “0 yen”.
In FIG. 11, the customer selection area increases from the right to the left. However, the customer selection area may increase from the left to the right, for example, according to the flow line for judging the customer.

Next, the operation of the merchandise sales data processing apparatus 1 will be described.
FIG. 12 is a flowchart illustrating an example of the procedure of the merchandise registration process of the merchandise sales data process 1 for the second customer. When the CPU 100 reads and executes the program stored in the ROM 110, the processing according to this flowchart is executed.

  The control unit waits until the key of the input unit in the operation receiving unit 20 is pressed or the barcode scanning is performed by the scanner unit 30. When the scanner 30 scans the barcode associated with the purchased product (step S1: scan), the process proceeds to step S2, and the key of the input unit in the operation receiving unit 20 is pressed ( Step S1: Key) proceeds to step S5.

In step S2, the control unit takes in the product code supplied by the scanner unit 30 that has read the barcode.
Next, in step S3, the control unit searches for product master information (product information data table) acquired in advance from the store computer using the product code as a key, and product information (for example, product name, price, Tax type, discount amount, etc.).
Next, in step S <b> 4, the control unit displays the product information on the customer display unit 50.
Next, a control part returns to the process of step S1.

  On the other hand, in step S5, the control unit acquires operation information from the operation receiving unit 20, and when it is determined that the number key is pressed based on the operation information (step S5: YES), the control unit proceeds to the process of step S6. If it is determined that a key other than the numeric keys has been pressed (step S5: NO), the process proceeds to step S7.

  In step S <b> 6, the control unit acquires the quantity based on the operation information (number information), and causes the customer display unit 50 to display the quantity. Next, a control part returns to the process of step S1.

  In step S7, when it is determined that the subtotal key is pressed based on the operation information (step S7: YES), the control unit proceeds to the process of step S8, and when it is determined that a key other than the subtotal key is pressed (step S7). S7: NO) returns to the process of step S1.

  In step S8, the control unit determines whether or not the settlement process for the first customer is completed. When the control unit determines that the payment process for the first customer is being executed (step S8: YES), the control unit proceeds to the process of step S9 and determines that the payment process is completed (step S8). : NO) proceeds to the process of step S10.

  In step S9, the control unit causes the clerk display unit 10 to display error information indicating that the first customer is not settled. Next, the control unit returns to the process of step S1 in response to pressing of the clear key.

  In step S <b> 10, the control unit displays the first customer's transaction information and the next customer registration key on the clerk display unit 10. Then, the control unit ends the process according to this flowchart.

  The flowchart of FIG. 12 shows the flow of processing according to the operation of scanning the barcode by pressing the number key indicating the quantity. For example, the number of discounts or discounts is set by pressing the number key. Thereafter, discounts or discounts may be designated by pressing predetermined preset keys (for example, “×”, “%”, “discount”).

FIG. 13 is a flowchart illustrating an example of the settlement processing procedure of the merchandise sales data processing 1.
When the CPU 100 reads and executes the program stored in the ROM 110, the processing according to this flowchart is executed.
In step S11, the control unit waits until the customer C puts money into the change machine 60 (step S11: NO).

In step S12, when money is inserted into the change machine 60 by the customer C, the control unit causes the customer display unit 50 to display the customer-side accounting information of the first customer as shown in FIG.
Next, in step S <b> 13, the control unit determines whether or not money having a total amount or more has been inserted into the change machine 60. When the control unit determines that the amount of money equal to or greater than the total amount has been inserted into the change machine 60 (step S13: YES), the control unit proceeds to the process of step S14, and only an amount less than the total amount has been input into the change machine 60. (Step S13: NO), it returns to the process of step S11.

In step S14, the control unit displays a screen including the end key as shown in FIG. 9 on the customer display unit 50, and accepts the operation of the end key from the touch panel (step S14: NO).
When the end key is pressed in step S14 (step S14: YES), in step S15, the control unit determines whether there is a change. When it is determined that there is a change (step S15: YES), the control unit proceeds to step S16, and when it is determined that there is no change (step S15: NO), the control unit proceeds to step S18.

In step S <b> 16, the control unit discharges the change money to the change machine 60.
Next, in step S <b> 17, the change machine 60 detects whether or not banknotes and coins have been removed from the banknote outlet 63 and the coin outlet 65, and notifies the control unit of the detection result. A control part advances to the process of step S18 according to the detection result that the banknote and the coin were removed.
In the process of step S17, the control unit may provide a time-out period, and if the change is not removed even after the time-out period has elapsed, the control unit may proceed to the process of step S18.

  In step S <b> 18, the control unit issues a detailed receipt from the receipt issuing unit 70.

After the change or detail receipt is removed by the first customer, the change key 60 is pressed by the store clerk S, whereby the change machine 60 accepts the payment from the second customer. At the same time, the control unit shifts from the page representing the transaction of the second customer (cow in FIG. 8) to the page representing the first customer (cat in FIG. 8).
Note that the change machine 60 may accept payment from the second customer by pressing a page selection area for the second customer instead of the subtotal key.

  As described above, the merchandise sales data processing apparatus 1 according to the present embodiment is a merchandise registration / settlement apparatus that can be operated by the opposite store clerk S and customer C. The merchandise sales data processing apparatus 1 includes a first operation receiving unit provided on the clerk S side, a clerk display unit 10 provided on the clerk S side, a change machine 60 provided on the customer C side, A control unit that executes a product registration process for registering the product and a settlement process using the change machine 60 for the registered product. The first operation accepting unit also includes a subtotal key for ending the product registration process being executed by the control unit. Then, after starting the merchandise registration process for the first customer, the control unit ends the merchandise registration process for the first customer in response to the subtotal key being pressed, and the settlement process for the first customer. And the next customer registration key for starting the merchandise registration process for the second customer is validated in the first operation accepting unit to accept the operation of the next customer registration key.

The merchandise sales data processing apparatus 1 is provided on the store clerk side, and performs a payment for the registered merchandise, a first operation receiving unit for registering the merchandise, a clerk side display unit 10 provided on the store clerk side. A merchandise sales data processing apparatus having a settlement unit and a control unit that executes a merchandise registration process for registering a merchandise and a settlement process using a settlement unit for payment for the registered merchandise. During the settlement process for the first customer, the product registration process for the second customer who is the next customer is performed.
With this configuration, the merchandise sales data processing apparatus 1 can execute the merchandise registration process for the second customer while executing the settlement process for the first customer.

The merchandise sales data processing apparatus 1 further includes a declaration unit that declares execution of the merchandise registration process for the second customer, and the control unit is executing the settlement process for the first customer of the display unit 10 for the clerk. A declaration part may be displayed in the screen area.
With this configuration, the merchandise sales data processing apparatus 1 can start executing the merchandise registration process for the second customer while executing the settlement process for the first customer.

Further, in the product sales data processing apparatus 1, when the declaration unit is declared, the control unit may start the product registration process for the second customer and continue the settlement process for the first customer.
With this configuration, the merchandise sales data processing apparatus 1 can execute the merchandise registration process for the second customer while executing the settlement process for the first customer. That is, according to the merchandise sales data processing apparatus 1, the merchandise registration for the second customer can be performed while performing the settlement for the first customer.

Further, in the product sales data processing device 1, the settlement unit is arranged on the customer C side facing the store clerk S, and the control unit starts the settlement unit by the first customer when the product registration process for the first customer is started. You may authorize the deposit process.
With this configuration, the first customer can deposit the payment unit at the same time as the product registration process is started.

The merchandise sales data processing apparatus 1 further includes a customer display unit 50 provided on the customer C side, and the control unit displays information indicating the payment status based on the execution of the settlement process for the first customer as a clerk. You may make it display in the display part 10 for business, and the display part 50 for customers.
With this configuration, the clerk S can grasp the settlement status of the first customer while registering the product of the second customer.

Further, in the merchandise sales data processing apparatus 1, the salesclerk display unit 10 has a selection area for selecting the transaction information of the first customer and the second customer, and the control unit is at least a selection area of the first customer or You may display the state of a registration process or a payment process in the selection area | region of a 2nd customer.
With this configuration, the store clerk S can simultaneously grasp the registration process or the settlement process of the first customer and the second customer.

Further, in the merchandise sales data processing device 1, the control unit may prohibit the execution of the settlement process for the second customer until the settlement process (settlement process) for the first customer is completed.
With this configuration, priority can be given to the settlement process for the first customer.

Further, in the merchandise sales data processing apparatus 1, the first operation accepting unit is configured such that the control unit executes the merchandise registration process for the first customer and the merchandise registration process for the second customer. You may further provide the switch key which can change the order of the payment process with respect to a customer, and the payment process with respect to a 2nd customer.
With this configuration, the settlement process of the second customer who is the next customer can be executed before the first customer.

  In addition, a control part may display the animation or moving image showing the operation method according to payment classification (for example, cash, a credit card, electronic money), when displaying various guidance information on the display part 50 for customers. .

  Further, when there is no change, the timing at which the receipt issuing unit 70 outputs the detailed receipt may be automatically output after a predetermined time (for example, 10 seconds) has elapsed. When there is a change, the receipt issuing unit 70 may output the detailed receipt almost simultaneously (including simultaneously) when the change money is discharged after the end key is pressed.

  In addition, when the product registration for the first customer is completed and the subtotal key is pressed, the control unit displays the accounting information (total amount of the first customer) on the page of the first customer of the salesclerk display unit 10. And a deposit amount key), a next customer registration key, a deposit cancellation key, and a key for returning to the registration screen may be displayed.

  Further, the salesclerk display unit 10 and / or the operation receiving unit 20 may be provided with a current key for starting execution of the accounting process. The control unit also starts the execution of the accounting process when the store key S is pressed by the store clerk S before the account key is pressed by the customer C. May be.

  Further, an IC card reader for a credit card or an IC card reader / writer for a non-contact type IC card (electronic money) is on the customer C side on or above the counter stand 80 and in the vicinity of the customer display unit 50. Or may be incorporated into the housing 40.

  Further, when money is inserted by the customer C, the control unit may cause the customer display unit 50 to display a receipt necessity key on the customer display unit 50. In this case, the necessity key replaces the accounting key. Of course, the receipt issuing key can be issued after the transaction is completed by providing the salesclerk display unit 10 and / or the operation receiving unit 20 with a receipt issuing key.

  In addition, the control unit may display the next customer registration key together with the credit settlement or non-contact IC card (electronic money) settlement processing screen.

  Further, along with the movement to the registration screen or the start of product registration, the control unit may cause the customer display unit 50 to display text indicating that money can be inserted at any time or display an animation representing payment.

As mentioned above, although embodiment of this invention was explained in full detail with reference to drawings, the specific structure is not restricted to that embodiment, The design of the range which does not deviate from the summary of this invention, etc. are included.
(Additional remark 1) The merchandise sales data processing apparatus which is one aspect | mode of this invention is provided in the store clerk side, the 1st operation reception part which registers goods, The 1st display part provided in the said store clerk side, A settlement unit that is directed to the customer side and settles the price of the registered product and discharges money as change, an issuing unit that issues a receipt of the priced product, and a product for registering the product A merchandise sales data processing apparatus having a control unit that executes a registration process and a settlement process using the settlement unit for payment for the registered product, wherein the control unit is configured to process the settlement process for a first customer. During execution, the product registration process for the second customer who is the next customer is executed, the registration screen for the second customer is displayed on the first display unit, and the status of the settlement process for the first customer is displayed. Is displayed in a predetermined area And wherein the door.
(Supplementary note 2) In the merchandise sales data processing apparatus according to Supplementary note 1, the product sales data processing apparatus further includes a second display unit directed to the customer side, and the control unit completes the settlement by the first customer In addition, the first display unit and the second display unit display that the payment of the settlement price by the first customer is completed.
(Supplementary Note 3) A first operation receiving unit provided on the store clerk side for registering products, a first display unit provided on the store clerk side, and paying for the registered product directed to the customer side A settlement unit for discharging money as change, an issuing unit for issuing a receipt of the price settled product, a product registration process for registering the product, and the settlement of the price settlement for the registered product A product registration process for the second customer, the second customer, is executed during execution of the settlement process for the first customer in the computer of the merchandise sales data processing apparatus having a control unit for executing the settlement process using the unit. And a step of displaying a registration screen for the second customer on the first display unit and displaying a status of a settlement process for the first customer in a predetermined area.

DESCRIPTION OF SYMBOLS 1 ... Merchandise sales data processing apparatus, 10 ... Display apparatus for salesclerks (first display apparatus), 20 ... Operation reception part, 30 ... Scanner part, 40 ... Housing, 41 ... Support part, 50 ... Display part for customers ( 2nd display part), 60 ... change machine, 61 ... banknote management part, 62 ... banknote slot, 63 ... banknote outlet, 64
... coin inlet, 65 ... coin outlet, 66 ... reject outlet, 70 ... receipt issuing unit, 100
... CPU, 110 ... ROM, 120 ... RAM, 130 ... communication unit, 140 ... sound output unit

Claims (4)

A first operation reception unit provided on the clerk side for registering products;
A first display provided on the store clerk side;
A settlement unit that is directed to the customer side and settles the price of the registered product and discharges money as change;
An issuing unit for issuing a receipt of the product for which the payment has been made,
A product sales data processing apparatus having a control unit that executes a product registration process for registering the product and a settlement process using the settlement unit for payment of the registered product,
The control unit executes merchandise registration processing for a second customer who is the next customer during execution of the settlement processing for the first customer, and displays a registration screen for the second customer on the first display unit. In addition, the merchandise sales data processing apparatus displays the amount of money deposited by the first customer in the settlement unit in a predetermined area. The screen on which the control unit displays a registration screen for the second customer on the first display unit is provided with an accounting information area for displaying information related to the settlement processing for the first customer, The merchandise sales data processing apparatus according to claim 1 , wherein the predetermined area is provided in the transaction information area . The accounting information area includes an area for displaying the total amount for the first customer.
  The merchandise sales data processing apparatus according to claim 2, wherein: A first operation accepting unit provided on the store clerk side for registering products, a first display unit provided on the store clerk side, and directed to the customer side to settle the price of the registered product as change A settlement unit that discharges the money, an issuing unit that issues a receipt of the product for which the payment has been settled, a product registration process for registering the product, and the settlement unit for the price settlement of the registered product. In the computer of the merchandise sales data processing apparatus having a control unit for executing settlement processing,
Executing product registration processing for a second customer who is the next customer during execution of the settlement processing for the first customer;
Displaying a registration screen for the second customer on the first display unit, and displaying a deposit amount deposited in the settlement unit by the first customer in a predetermined area;
A program for running

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