JP2016181227A - Reception system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a reception system capable of notifying a remaining unpaid medical expenses to family member of a patient to be examined in place of the patient who has the remaining medical expenses.SOLUTION: A reception apparatus 30 includes: input means 32 that receives an input of a patient code from a patient; family extraction means 341 that acquires a piece of patient information 221 from the patient code received by the input means 32 and extracts a family code of the patient and a patient code which has a family code thereof; unpaid medical expenses acquisition means 342 that acquires unpaid medical expenses of a family member of the patient using the family code extracted by the family extraction means 341; and notification means 33 that notifies the unpaid medical expenses of the family member.SELECTED DRAWING: Figure 1

Description

The present invention relates to a reception system for receiving a visit of a patient to be used in a hospital.

In a medical institution such as a general hospital with a large number of patients, a reception system including a server and various terminals connected to the server is used in order to smoothly perform medical treatment and medical office work for a large number of patients. .

Among the terminals connected to the server, an automatic checkout machine that allows patients who have completed medical care to pay medical expenses by themselves without having to pay medical expenses in response to a call from the accounting window. Therefore, the convenience of patients and the efficiency of medical office work are enhanced by using this automatic checkout machine.

However, even if the patient can use the automatic checkout machine, there are some patients who will return without paying the medical expenses for the medical care for the day due to various circumstances. There is a problem of being collected.

For this reason, a medical fee payment machine has been proposed that can notify the patient not only about the medical expenses for the day the patient received medical care but also the medical expenses for the medical care that the patient had received in the past and prompt the patient to pay. (For example, refer to Patent Document 1).

JP 2011-175548 A (7th to 10th pages, FIG. 5)

According to the medical fee payment machine of Patent Document 1, since the patient can be notified of the unpaid medical expenses for the medical care that the patient consulted in the past, the patient forgets that there is an unpaid medical expenses. Even if the patient himself / herself pays the medical expenses after completing the next medical treatment, the medical expenses for the day and the past can be paid. However, there is a problem that it is impossible to notify that there is unpaid medical expenses unless the patient himself / herself who has unpaid medical expenses visits.

The present invention solves the problems described above, and can notify the family of a patient who is going to receive medical care that there is an unpaid medical fee even if the patient who has an unpaid medical fee does not visit. The purpose is to provide a reception system.

In order to solve the above-mentioned problems, the reception system of the present invention includes a server that manages information about a patient, and a terminal that is connected to the server and receives a visit of a patient who has visited the hospital. The patient code associated with each patient to identify the patient, the patient information including the family code assigned to identify the family of the patient, and the patient code associated with the unpaid medical expenses of the patient The terminal has a storage unit for storing at least medical fee unpaid information, and the terminal receives input of the patient code from the patient, and the patient information of the patient from the server based on the patient code. Acquiring and extracting the patient code having the same family code as the patient, and based on the patient code extracted by the family extracting means The unpaid medical expenses acquisition means for acquiring the unpaid medical expenses of the patient's family by acquiring the medical expenses unpaid information from a server, and the unpaid of the patient's family acquired by the unpaid medical expenses acquisition means And a notification means for notifying the patient of the medical expenses.

According to the reception system of the present invention, when a patient's family with unpaid medical expenses receives a medical examination, the patient's family can be notified that there is unpaid medical expenses and prompt the payment.

It is a block diagram which shows an example of a structure of the reception system by this invention. It is a flowchart explaining the process of the reception machine by this invention.

  DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, embodiments of the present invention will be described in detail as examples based on the attached drawings. Note that the present invention is not limited to the following embodiments, and various modifications can be made without departing from the spirit of the present invention.

FIG. 1 is a block diagram showing an example of the configuration of a reception system according to the present invention. The reception system 10 includes a server 20 for managing hospital medical care and medical office work, and a reception machine 30 which is a terminal connected to the server 20 via a line and accepting an input operation from a patient who wishes to receive a medical examination.

The server 20 receives via the communication unit 21, a communication unit 21 that communicates with a terminal connected to the line, a storage unit 22 that stores information on medical treatment of individual patients and information for managing medical office work, and the communication unit 21. A control unit 24 is provided for responding information in the storage unit 22 in response to a request from the terminal.

The storage unit 22 also includes patient information 221 including a patient code assigned to each patient to identify the patient and a family code assigned to identify the family of the patient, and unpaid medical expenses of the patient in the patient code. It has associated medical expenses unpaid information 222.

The receiving machine 30 includes a receiving machine communication unit 31 that communicates with the line-connected server 20, a card reader 321 that inputs a patient code from a patient examination ticket, and an operation unit 322 that receives an input operation such as a patient code from a patient. A display unit 331 such as a monitor for displaying information to the patient, a notification unit 33 having a printing unit 332 such as a printer for providing information recording to the patient, and a reception for controlling these. A machine control unit 34 is provided.

Further, the accepting machine control unit 34 requests the patient information 221 of the patient code from the patient code received by the input means 32 to the server 20, extracts the patient family code from the responded patient information 221, and extracts the extracted family By requesting the patient information 221 having the code from the server 20, the family extraction means 341 for extracting the patient code of the patient's family, and the medical treatment payable information 222 of the family patient code extracted by the family extraction means 341 are stored in the server 20. The medical fee unpaid medical fee acquisition means 342 is provided for acquiring the medical fee unpaid medical fee of the patient's family from the medical fee unpaid information 222 requested and responded to.

FIG. 2 is a flowchart for explaining processing of the accepting machine 30 according to the present invention. As a condition for starting the processing of FIG. 2, it is assumed that the hospital reception service is started and the server 20 and the reception machine 30 are in operation. Note that ST described in the flowchart of FIG. 2 represents a step, and the numbers following the ST represent step numbers.

The receiving machine control unit 34 confirms whether or not an input of a patient code has been received from the input means 32 (ST1). When the input of the patient code is accepted (ST1-Yes), the family extraction unit 341 is made to extract the family patient code having the same family code as the patient code received from the input unit 32 (ST2). Subsequently, the unpaid medical expenses acquisition means 342 is made to acquire the unpaid medical expenses of the family patient code extracted by the family extraction means 341 (ST3). And it is confirmed whether the unpaid medical expenses acquisition means 342 acquired the unpaid medical expenses (ST4).

When the unpaid medical expenses acquisition unit 342 acquires unpaid medical expenses in ST4 (ST4-Yes), the reception machine controller 34 notifies the acquired unpaid medical expenses from the notification unit 33 (ST5). The unpaid medical expenses to be notified from the notification means 33 are preferably notified of items such as family names, medical dates, and medical fees for each medical department in order to clarify the breakdown of the unpaid medical expenses. .

Subsequently, the reception machine control unit 34 performs a reception process for receiving a patient code received from the input unit 32 (for example, a notification is given with a reception number) (ST6), and the end of the reception process is instructed. It is confirmed whether or not it has been done (such as when a preset time for ending the hospital reception service has been reached) (ST7). When the end of the reception process is instructed (ST7-Yes), the process of the reception machine 30 is ended.

On the other hand, the accepting machine control unit 34 does not accept the input of the patient code from the input means 32 in ST1 (ST1-No), and when the end of the accepting process is not instructed in ST7 (ST7-No), ST1 Jump to. If the unpaid medical expenses acquisition means 342 does not acquire the unpaid medical expenses in ST4 (the extracted family has no unpaid medical expenses) (ST4-No), the process jumps to ST6.

The reception system 10 of the present invention performs the processing described with reference to FIG. 2, so that when a patient's family with unpaid medical expenses receives medical treatment as a patient, the patient's family is paid for the unpaid medical expenses. The amount can be notified. Therefore, even if a patient who has unpaid medical expenses does not return to the hospital, the family of the patient can be urged to pay medical expenses.

In addition, since the reception machine 30 notifies the patient, it is possible to reliably notify the hospital staff at the accounting window without burdening it, and to modify a part of the existing software without installing a new terminal. By doing so, the reception system 10 can be easily provided.

DESCRIPTION OF SYMBOLS 10 Reception system 20 Server 21 Communication part 22 Storage part 221 Patient information 222 Medical expenses unpaid information 24 Control part 30 Reception machine 31 Reception machine communication part 32 Input means 321 Card reader 322 Operation part 33 Notification part 331 Display part 332 Printing part 34 Reception machine controller 341 Family extraction means 342 Accrued medical expenses acquisition means

Claims (1)

A server for managing information related to a patient; and a terminal connected to the server for receiving a visit of a patient who visits the patient. The server includes a patient code assigned to each patient to identify the patient, and the patient A storage unit for storing at least patient information including a family code assigned to identify a family member of the patient, and medical fee unpaid information in which the patient code is associated with an unpaid medical fee of the patient; Receives the patient code input from the patient, acquires the patient information of the patient from the server based on the patient code, and extracts the patient code having the same family code as the patient And the family extraction means for acquiring the medical expenses unpaid information from the server based on the patient code extracted by the family extraction means, and the family of the patient An acceptance comprising: an unpaid medical expenses acquisition means for acquiring paid medical expenses; and a notification means for notifying the patient of the unpaid medical expenses of the patient's family acquired by the unpaid medical expenses acquisition means system.

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