JP7134161B2 - Medical facility reception system - Google Patents

Description

TECHNICAL FIELD The present invention relates to a reception system for medical facilities, such as a hospital, which receives patients who visit the hospital.

Conventionally, when medical care is performed by a doctor at various medical facilities, medical expenses are paid as consideration for the medical care. For example, in the case of outpatient medical care performed by a patient visiting a medical facility, it is common for the patient to go home after paying the medical expenses. On the medical facility side, after the end of the medical examination, the medical expenses are calculated and collected from the patients. Patients were not allowed to leave the medical facility until the payment of medical expenses was completed, and they had to wait for a long time when the medical facility was congested.

In order to eliminate or shorten the waiting time at such medical facilities, various systems have been proposed that enable deferred payment of medical expenses. Patent Literature 1 discloses a medical insurance copayment payment system and payment method suitable for postpayment of copayment for medical insurance. Further, Patent Literature 2 discloses a billing processing system that bills medical expenses against the telephone bill of a mobile phone owned by a patient. In this billing processing system, the phone number of the mobile phone transmitted from the patient, the patient's name and date of birth are registered, and the medical facility inquires about this information. are allowed to charge medical expenses for Such a configuration enables deferred payment using telephone charges.

Japanese Patent No. 4443946 Japanese Patent No. 5916181

In the medical insurance self-pay payment system and payment method described in Patent Document 1, accounting is performed using an IC card (insured person's card) possessed by the insured person. The insured person presents the IC card to the receptionist of the accounting when the medical treatment for the day is completed and the insured person desires cashless accounting. The receptionist uses an IC card to confirm that the qualification has been authenticated and that the person is a registered person of the cashless system, and the payment is treated as cashless.

In the billing processing system described in Patent Literature 2, when a user undergoes medical treatment, he or she makes a request to use the deferred payment service at the counter of the medical institution. At that time, the user must verbally convey the telephone number sent from the mobile phone to the person in charge at the counter, or transmit the telephone number via short-range wireless communication, or attach the barcode to the mobile phone. The phone number is displayed and read by a bar code reader to convey the phone number to the medical care center. The person in charge confirms whether or not the deferred payment service can be used by confirming the telephone number, the name of the beneficiary, and the date of birth of the beneficiary.

Thus, in Patent Document 1, it is essential to present an IC card (insured person's card) when making a cashless payment. In addition, the insured person is required to make a request and present an IC card at the accounting reception after the medical examination. Also, in Patent Document 2, it is necessary to drop in at the counter of the medical institution after medical treatment. In addition, the user must convey the telephone number to the person in charge at the counter in some form. In both Patent Documents 1 and 2, there is still the trouble of having to face the person in charge at the counter of the medical institution to perform the procedure.

One of the objects of the present invention is to make it possible to easily complete procedures for payment of medical expenses at such medical facilities without visiting a counter. Another object of the present invention is to enable safe registration of a patient registration card in a portable terminal possessed by a user.

The reception system for medical facilities according to the configuration of Section 1-1-1 is
A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading medical examination code information including patient identification information and terminal identification information of the mobile terminal from the mobile terminal possessed by the user;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether or not credit card payment is possible with the management server, and if credit card payment is possible, a credit card is used for payment of medical expenses after the completion of the examination. register your card
The management server receives the terminal identification information transmitted from the reception device in order to confirm whether credit card payment is possible, and transmits the received terminal identification information to the settlement server;
The payment server notifies the management server that payment by credit card is possible when card-related information on the credit card is registered in association with the terminal identification information.
In addition, the reception system for medical facilities according to 1-1-2,
A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading medical examination code information including patient identification information and terminal identification information of the mobile terminal from the mobile terminal possessed by the user;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether credit card payment is possible with the management server, and if credit card payment is possible, pay the medical expenses by credit card after the completion of the medical examination. Register your credit card for
The reception device
making it possible to execute reception device side patient registration card registration processing for displaying registration code information including patient identification information and the patient's name on the display unit;
The mobile terminal is
The registration code information displayed on the reception device is read, and based on the read registration code information, it is possible to execute a mobile terminal side consultation ticket registration process for registering the patient's consultation ticket corresponding to the patient identification information.
In addition, the reception system for medical facilities according to 1-1-3,
A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The program executable on the mobile terminal enables registration of a plurality of patient registration cards,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading, from the mobile terminal possessed by the user, consultation code information including patient identification information corresponding to the patient identification card selected by the mobile terminal and terminal identification information of the mobile terminal;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether or not credit card payment is possible with the management server, and if credit card payment is possible, a credit card is used for payment of medical expenses after the completion of the examination. Register your card .

Furthermore, the reception system for medical facilities according to the configuration of 1-2,
The management server receives the terminal identification information transmitted from the reception device in order to confirm whether credit card payment is possible, transmits the received terminal identification information to the settlement server,
The settlement server notifies the management server that the credit card payment is possible when the card-related information related to the credit card is registered in association with the terminal identification information.

Furthermore, the reception system for medical facilities according to the configuration of 1-3,
The mobile terminal registers card-related information about the credit card in the payment server in association with the terminal identification information of the mobile terminal.

Furthermore, the reception system for medical facilities according to the configuration of 1-4,
The mobile terminal displays the medical examination code information in the form of a barcode,
The reception device includes a bar code reader for reading consultation code information.

Furthermore, the medical facility reception system according to the configuration of 1-5,
The portable terminal stores the examination code information in the form of a two-dimensional bar code containing patient identification information and terminal identification information of the portable terminal, and a one-dimensional bar code containing the patient identification information but not terminal identification information of the portable terminal. Make code switchable.

Furthermore, the reception system for medical facilities according to the configuration of 1-6,
The reception device
making it possible to execute reception device side patient registration card registration processing for displaying registration code information including patient identification information and the patient's name on the display unit;
The mobile terminal
The registration code information displayed on the reception device is read, and based on the read registration code information, it is possible to execute portable terminal side patient registration card registration processing for registering the patient's patient registration card corresponding to the patient identification information.

Furthermore, the reception system for medical facilities according to the configuration of 1-7,
The mobile terminal is capable of registering a plurality of patient registration cards.

Furthermore, the reception system for medical facilities according to the configuration of 1-8,
The portable terminal can register a patient registration card for each of a plurality of medical facilities, and can switch between medical facilities.

Furthermore, the reception system for medical facilities according to the configuration of 1-9,
In the mobile terminal side consultation ticket registration process, when registering the consultation ticket, the patient identification information of the read registration code information and the registration completion information including the terminal ID of the mobile terminal are transmitted to the management server,
The management server stores, based on the received registration management information, linking information in which the terminal ID is associated with the patient identification information,
As for the patient identification information, it is possible to associate a plurality of terminal IDs with one piece of patient identification information.

Furthermore, the medical facility reception system according to the configuration of 1-10,
The mobile terminal
When a deletion instruction is given to a patient registration card registered in a mobile terminal, the patient identification information of the patient identification card subject to the deletion instruction and the deletion instruction information including the terminal ID are transmitted to the management server,
When receiving the deletion instruction information, the management server refers to the linking information corresponding to the patient identification information included in the received deletion instruction information, and determines the terminal ID included in the linking information as the target of the deletion instruction. Send deletion request information to delete the patient registration card.

Further, the reception system for medical facilities disclosed in this specification includes the following configurations 2-1 to 2-5.

The reception system for medical facilities according to the configuration of 2-1 is
A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The reception device
making it possible to execute reception device side patient registration card registration processing for displaying registration code information including patient identification information and the patient's name on the display unit;
The mobile terminal
The registration code information displayed on the reception device is read, and based on the read registration code information, it is possible to execute portable terminal side patient registration card registration processing for registering the patient's patient registration card corresponding to the patient identification information.

The reception system for medical facilities according to the configuration of 2-2,
Mobile terminals can register multiple patient registration cards.

The reception system for medical facilities according to the configuration of 2-3,
The mobile terminal can register patient registration cards for each of multiple medical facilities, and can switch between medical facilities.

The reception system for medical facilities according to the configuration of 2-4,
In the mobile terminal side consultation ticket registration process, when registering the consultation ticket, the patient identification information of the read registration code information and the registration completion information including the terminal ID of the mobile terminal are transmitted to the management server,
The management server stores, based on the received registration management information, linking information in which the terminal ID is associated with the patient identification information,
As for the patient identification information, it is possible to associate a plurality of terminal IDs with one piece of patient identification information.

The reception system for medical facilities according to the configuration of 2-5 is
The mobile terminal
When a deletion instruction is given to a patient registration card registered in a mobile terminal, the patient identification information of the patient identification card subject to the deletion instruction and the deletion instruction information including the terminal ID are transmitted to the management server,
When receiving the deletion instruction information, the management server refers to the linking information corresponding to the patient identification information included in the received deletion instruction information, and determines the terminal ID included in the linking information as the target of the deletion instruction. Send deletion request information to delete the patient registration card.

According to the reception system for medical facilities according to the first configuration (configurations 1-1 to 1-10), a user who performs a reception at a medical facility reads the medical examination code information to accept reception, And, it becomes possible to complete payment registration by credit card. Therefore, there is no need to stop by the reception desk to complete the payment procedures after the completion of the medical examination, and it is possible to reduce the time and effort of the user and the administrator of the medical facility. In addition, since it is possible to use a portable terminal owned by the user, there is no need to carry a patient registration card or the like.

According to the reception system for medical facilities according to the second configuration (configurations 2-1 to 2-5), it is possible for the user to register the patient registration card in the mobile terminal possessed by the user, and the user can do not need to carry In addition, since registration of the patient registration card in the mobile terminal is performed using the reception device, it is possible to perform the registration in a safe manner from the viewpoint of security. Furthermore, when deleting a patient registration card registered in a mobile terminal, it is possible to delete the same patient's registration card registered in another mobile terminal, improving the convenience of patient registration card management.

A diagram showing the configuration of a reception system according to the present embodiment Front view of the reception device according to the present embodiment FIG. 1 is a block diagram showing the configuration of a reception device according to this embodiment; A diagram showing various screens of the reception device according to the present embodiment. A diagram showing various screens of the reception device according to the present embodiment. Flow diagram showing reception processing (reception device side) according to the present embodiment Flow diagram showing reception acceptance processing (accepting device side) according to the present embodiment A diagram showing various data configurations used in the reception system according to the present embodiment. Flow chart showing patient registration card registration processing (accepting device side) according to the present embodiment Flow chart showing patient registration card registration processing (portable terminal side) according to the present embodiment Flow chart showing consultation ticket deletion processing (portable terminal side) according to the present embodiment Flow chart showing consultation ticket management processing (management server side) according to the present embodiment A diagram showing various screens of the mobile terminal according to the present embodiment. A diagram showing various screens of the mobile terminal according to the present embodiment. A diagram showing various screens of the mobile terminal according to the present embodiment.

FIG. 1 is a diagram showing the configuration of a reception system according to this embodiment. The reception system of the present embodiment is a system that enables a simple reception (check-in) for a medical examination when a patient visits a medical facility for the second time or later at various medical facilities such as a hospital. The reception system of this embodiment is installed in a lobby located near the entrance/exit 72 of the medical facility. The reception system includes reception devices 1a and 1b arranged in a lobby and operated by users, and a management computer 3 arranged in a hospital reception 71 or the like and operated by an employee. A plurality of receiving devices 1a and 1b (two in this embodiment) are arranged so that services can be provided to a plurality of users at the same time.

The reception devices 1a and 1b and the management computer 3 are connected via a LAN 51 so as to be able to communicate with each other. The management computer 3 is connected to a monitor 42 for displaying various information, and an input device 41 such as a keyboard, a mouse, etc. for receiving input by an employee. Also connected are a receipt printer 44 for printing on paper in the form of a receipt, and a card reader 43 for reading (or writing in) information stored in a patient registration card.

FIG. 2 is a front view of the reception device 1 according to this embodiment. The reception device 1 is a device capable of providing various services such as new patient reception and revisit reception (also referred to as check-in) to a user who operates the reception device. The reception device 1 of this embodiment includes a touch panel monitor 12, a card reader 14, a scanner 15a, a barcode reader 15b, a receipt printer 16a, and a printer 16b. These configurations function as a user interface for the user who operates the reception device 1 .

The touch panel monitor 12 is capable of displaying visual information to the user who operates while facing the user and accepting the user's touch operation. The card reader 14 reads various kinds of information such as a patient ID stored in a magnetic card possessed by a user or from a medical examination ticket composed of an IC card. The card reader may also have a function of reading a credit card used for payment of medical expenses. The scanner 15a is a flatbed type provided for reading the health insurance card. Read the health insurance card possessed by the user.

The barcode reader 15b reads various barcodes, such as barcodes printed on printed matter (both one-dimensional barcodes and two-dimensional barcodes can be read), or barcodes displayed on mobile terminals carried by users. can be read. Note that the scanner 15a and the bar code reader 15b may be provided as a common reading unit, such as using a camera, instead of providing both.

The reception device 1 of this embodiment is provided with a receipt printer 16a and a printer 16b in order to provide paper media to the user. The receipt printer 16a is a simple printer that prints on thermal paper used as a receipt, and is used to print a receipt completion table issued when accepting a second visit or a reservation table issued when accepting a reservation. The printer 16b is a laser printer, an inkjet printer, or the like, which prints on normal paper using toner or ink. be done.

FIG. 3 is a block diagram showing the configuration of the reception device 1 according to this embodiment. The reception device 1 is configured to include a CPU 11a, a ROM 11b, a RAM 11c, an image processing section 11d, and an audio processing section 11e as a control section, like a normal computer. It also has a storage unit such as a hard disk 18 for storing various information. A card reader 14, a scanner 15a, a bar code reader 15b, a receipt printer 16a, a printer 16b, and a LAN communication section 17a are connected via an interface 17, and can be controlled by a control section.

A touch panel monitor 12 is connected to the image processing section 11d. The touch panel monitor 12 includes a display section 12b that displays various information to the user, and a touch panel 12a that accepts touch operations by the user. The touch panel 12a is connected to the interface 17, and can transmit a touch operation by the user to the control unit. A speaker for transmitting auditory information to the user is connected to the audio processing unit 11e.

The interface 17 is connected to the card reader 14, the receipt printer 16a, the printer 16b, the scanner 15a, the barcode reader 15b, and the touch panel 12a described in FIG. 2, and executes various processes under the control of the controller. In addition, a LAN communication unit 17a is connected to the interface 17 as means for performing various communications. The LAN communication unit 17a is connected to the LAN 51, and can communicate with the Internet via the management computer 3 described in FIG.

The Internet is provided with a management server 62 that communicates with the reception device 1 and executes various processes. In addition, the Internet is provided with a settlement server 61 for settlement by credit card. Various services for users can be executed using the reception system described above with reference to FIGS. 1 to 3. FIG.

Here, the data configuration of various information used in the reception system of this embodiment will be described. FIG. 8 describes various data configurations used in the reception system according to this embodiment. In the management computer 3, patient basic information registered in advance is recorded at the timing of the first visit or the like. As shown in FIG. 8A, the basic patient information includes patient ID, facility ID, name, address, gender, date of birth, telephone number, health insurance card information, and other information related to the patient as a user. there is The insurance card information includes the insurance card type, insurance card number, expiration date, and the like.

In this embodiment, a patient ID and a medical facility ID are combined and used as a system ID. The management server 62 of this embodiment is premised on managing a plurality of medical facilities. Therefore, by referring to the system ID that is a combination of the patient ID and the medical facility ID, it is possible to identify the medical facility and the patient. When identifying a patient only within the medical facility, only the patient ID is sufficient, but when identifying the patient in the management server 62 or the like, it is preferable to use the system ID. Since both the patient ID and the system ID are information for identifying a patient, they both correspond to "patient identification information" in the present invention.

In the management computer 3, reservation information regarding medical appointments is also registered. As shown in FIG. 8B, the appointment information includes patient ID, appointment date, appointment time zone, department information, and doctor information. In this embodiment, a reservation form is used in which a reservation date and a reservation time zone are designated. The information in the reservation information can be changed as appropriate according to the reservation form of the medical facility.

FIG. 4A is a diagram showing an initial screen displayed on the touch panel monitor 12 of the reception device 1 according to this embodiment. This initial screen is displayed on the receiving device 1 when the user is not performing any operation. The initial screen displays a message that can read three types of barcodes (medical examination ticket, mobile application, and appointment slip). The user causes the barcode reader 15b of the reception device 1 to read any of the barcode printed on the patient registration card, the barcode displayed on the screen of the portable terminal, and the barcode printed on the appointment slip.

In this embodiment, a one-dimensional barcode is used for the barcodes printed on the patient registration card and the reservation form, and a two-dimensional barcode (QR code (registered trademark)) is used for the barcode of the patient registration card displayed on the portable terminal. are using. The one-dimensional bar code contains a system ID (or patient ID only). On the other hand, the two-dimensional barcode includes a system ID and a terminal ID (terminal identification information) capable of identifying a mobile terminal displaying the barcode. As the terminal ID, in addition to an ID (identification information) assigned to the mobile terminal such as an advertising ID, an ID (identification information) issued by an application (program) installed on the mobile terminal can identify the mobile terminal. Various IDs can be used.

Here, registration of a credit card in a mobile terminal will be explained. In the present embodiment, by registering a credit card in the portable terminal, it is possible to register not only the reception of the medical examination on the day but also the payment for the medical examination in the reception processing. By performing payment registration in the reception process, the user can go home after medical treatment without having to stop by the reception window, reception device, or payment machine for payment.

13A and 13B are diagrams showing various screens displayed on the portable terminal possessed by the user. FIG. 13A shows a top screen displayed by an application (program) installed on the mobile terminal. The mobile terminal includes a touch panel monitor 25, and is capable of performing various displays and touch operations. In this embodiment, one application (program) can be used in a plurality of medical facilities. The medical facility name 251a currently in use is displayed at the top of the screen. The medical facility can be switched by operating the button 251e.

By operating the button 251c labeled "medical expense payment", it is possible to register the credit card in the application (program) of the mobile terminal. When the button 251c is operated, the credit card setting screen shown in FIG. 13(B) is displayed. FIG. 13B shows a state in which the credit card has not been registered. By operating the button 252, it is possible to add (register) the credit card to the application (program). When the button 252 is operated, the screen transitions to the input screen shown in FIG. 13(C). The input screen is provided with input fields 253 for inputting card-related information such as card number, expiration date, security code, and the like. The user operates the numeric keypad 254 displayed on the input screen and operates the registration button 253a to complete registration of the credit card.

Card-related information about the registered credit card is registered in the settlement server 61 via the Internet. At that time, the terminal ID of the mobile terminal described above and the card-related information are registered in association with each other. The card-related information and the terminal ID may be directly transmitted to and registered with the settlement server 61 or may be transmitted and registered to the settlement server 61 via the management server 62 . By registering the card-related information and the terminal ID in the settlement server 61 in this way, it is possible to perform payment registration at the time of reception processing.

Next, reception processing that is executed by the reception device 1 and enables payment registration will be described. FIG. 6 is a flowchart of reception processing executed by the reception device 1. As shown in FIG. When the bar code is read by the bar code reader 15b (reading unit) (S101: Yes), it is determined whether or not the read bar code includes a terminal ID (S102). In this embodiment, the consultation card screen displayed on the mobile terminal displays the consultation code information composed of a two-dimensional bar code. In this embodiment, a two-dimensional barcode is used for the medical examination code information, and the barcode reader 15b is used as a reading unit for reading the medical examination code information. Instead of such a form, the reception device reads (receives) the medical examination code information including the patient ID and the terminal ID from the mobile terminal using wireless communication such as near field communication (NFC). ).

FIG. 8D shows the data configuration of the medical examination code information displayed on the portable terminal. The consultation code information includes a system ID (patient ID, medical facility ID) and a terminal ID. FIG. 14D shows a patient registration card screen displayed on the portable terminal. On the consultation ticket screen, a consultation ticket display field 256 including patient name, medical facility name, consultation code information 256a composed of a two-dimensional bar code, and the like is displayed. In addition , the mobile terminal can manage the patient registration cards of a plurality of patients, and by operating the patient names 257a and 257b, it is possible to switch the patient whose registration card is to be displayed. . On the other hand, one-dimensional barcodes are used for patient registration cards and appointment slips provided in paper or plastic form. These one-dimensional barcodes contain the system ID for identifying the patient, but do not contain the terminal ID.

If the read bar code does not contain a terminal ID (S102: No), that is, if it is a system ID, the system ID included in the bar code is sent to the management computer (S103). Having received the system ID, the management computer 3 transmits to the reception device 1 the consultation-related information necessary for reception processing. Here, the consultation-related information includes information necessary for reception processing (for example, name and insurance card information) in the basic patient information shown in FIG. It includes reservation information and the like shown in FIG. 8(B). The reception device 1 receives the consultation-related information (S104) and displays the top screen (S107).

On the other hand, if the read barcode contains the terminal ID (S102: Yes), that is, if the system ID and the terminal ID are contained, the system ID contained in the barcode is transmitted to the management computer (S103). ), the system ID and the terminal ID are transmitted to the management server 62 . The reception device 1 receives the consultation-related information using the system ID, and displays the top screen (S103, S104, S107). On the other hand, the management server that has received the system ID and the terminal ID asks the settlement server 61 whether or not card-related information is registered in association with the terminal ID. At that time, it is also asked whether the credit card in the card-related information can be used. If the card-related information is registered for the terminal ID and the credit card can be used, the settlement server 61 returns to the management server 62 that the credit card can be used. On the other hand, if the card-related information is not registered for the terminal ID, or if the credit card is not usable even if it is registered, it is returned to the management server 62 to the effect that it is not usable.

Based on the reply from the settlement server 61, the management server 62 transmits usability information indicating whether or not the credit card can be used to the accepting device 1. FIG. The accepting device 1 receives the usability information transmitted from the management server 62 (S106), and uses it for later payment registration.

FIG. 4B is a diagram showing a top screen displayed on the reception device 1. As shown in FIG. In this embodiment, the name of the patient who is to receive the information is displayed based on the received consultation-related information by reading the bar code. Also displayed are a button 121a labeled "accept medical examination", a button 121b labeled "portable terminal usage registration", and a return button 122. FIG. When the button 121a labeled "accept medical examination" is operated (S108: accept medical examination), medical examination reception processing (S200) is executed. On the other hand, when the button 121b labeled "Portable terminal use registration" is operated (S108: patient registration card registration), patient registration card registration processing (S250) is executed.

First, the consultation acceptance process (S200) will be described. FIG. 7 is a flow chart showing the consultation acceptance process (S200) executed by the acceptance apparatus 1. As shown in FIG. The consultation acceptance process is a process for accepting consultations such as medical examinations and medical care on the day. In the reception process, first, based on the consultation-related information received in S104, whether or not there is an appointment for the day is confirmed (S201). If a reservation has been made, that is, if the consultation-related information includes the reservation information shown in FIG. 8(B), the examination department confirmation screen shown in FIG. 5(D) is displayed. On the examination department confirmation screen, a display field 125 indicating the name of the examination department, time, and contents of examination, and buttons 126a and 126b for advancing the operation or returning to the previous screen are displayed.

On the other hand, if there is no appointment for that day (S201: No), a medical examination department selection screen (not shown) is displayed, and the user can select the medical examination department, etc., that the user wishes to undergo (S203). After finishing (or selecting), the user operates the button 126b on the examination department confirmation screen. The reception apparatus 1 determines whether or not it is necessary to present an insurance card based on the consultation-related information (S204). If presentation of the health insurance card is required (S204: Yes), the reading explanation screen shown in FIG. A reading button 127 is provided on the reading explanation screen. The user places the health insurance card on the scanner 15a and operates the read button 127 to read the health insurance card (S205). On the other hand, if presentation of the health insurance card is not required (S204: No), the reading of the health insurance card (S205) is skipped.

In this embodiment, payment registration by credit card can be performed at the time of reception processing. The payment registration process (S206 to S212) for payment registration is executed based on the usability information received in S106 of FIG. When the usability information is received and the usability information indicates that the credit card can be used (S206: Yes), a payment registration confirmation screen is displayed (S207). FIG. 5F is a diagram showing a payment registration confirmation screen displayed on the reception device 1. As shown in FIG. The payment registration confirmation screen displays partial information 130 (the last four digits of the card number in this embodiment) regarding the registered credit card, and buttons 129a and 129b for selecting whether payment registration is permitted or not. Partial information 130 regarding registered credit cards is received from the settlement server 61 .

When the button 129a is operated and payment registration is selected on the payment registration confirmation screen (S208: Yes), the accepting device 1 transmits credit request information to the payment server 61 (S209). The credit request information is information for confirming and securing a credit limit of a predetermined amount, and the terminal ID of the mobile terminal currently used is transmitted. Also, the credit request information may include the credit amount. If the credit amount is not included, a predetermined credit amount is set on the settlement server 61 side. When the credit limit for the credit card for which payment registration is scheduled has been secured, the settlement server 61 notifies the management server 62 that the credit limit has been confirmed. The management server 62 stores the deferred payment reception information when the credit limit is confirmed.

FIG. 8(G) shows the data configuration of the deferred payment acceptance information. The deferred payment reception information includes the terminal ID corresponding to the credit card whose credit limit has been confirmed by the settlement server 61 . The deferred payment reception information includes the ID, system ID, and date information. In the present embodiment, post-payment settlement processing is possible only on the day when payment registration processing is performed, that is, on the day the patient receives a medical examination. The date information is information required for that purpose, and is the date on which the payment registration process was performed.

When receiving the credit confirmation (S210: Yes), the reception device 1 causes the receipt printer 16a to print a deferred payment reception slip (S211). On the other hand, if the credit confirmation cannot be received, or if the credit impossibility information is received (S210: No), an error message is displayed on the touch panel monitor 12 (S212). After that, a reception slip describing the examination department, etc. is printed by the printer 16b (S213), and the reception reception processing ends.

As described above, in the present embodiment, it is possible to perform payment registration by credit card in the medical examination acceptance process. The user can complete the reception of the medical examination on the day and registration of payment by credit card only by causing the reception device 1 to read the patient registration card screen displayed on the mobile terminal.

In the medical facility, after the patient is examined, the medical expenses related to the reception are recorded in the management computer 3 . The management computer 3 executes billing processing for transmitting billing information including the system ID and medical expenses to the management server 62 . The management server 62 confirms whether deferred payment acceptance information corresponding to the system ID is stored. If deferred payment acceptance information is stored, the date information is checked to see if the date on which the medical expenses were recorded is the same as the date in the date information. If the date information is not the same, the claim based on the billing information may be rejected because it may be an incorrect medical bill. On the other hand, when the date information condition is satisfied, the terminal ID stored in the post-payment reception information and the settlement information including the medical expenses are transmitted to the management server 62 . The settlement server 61 settles the medical expenses for the credit card associated with the terminal ID included in the settlement information, thereby completing the settlement process.

As described above, in this embodiment, instead of associating a system ID for identifying a patient with a credit card, the settlement server 61 associates the terminal ID with the credit card, and the mobile terminal or the management server 62 associates the terminal ID with the credit card. 3, by associating the system ID with the terminal ID, there is no need to store credit card information in the management server 62 or the mobile terminal. Therefore, personal information handling and security are ensured. Also, if the system ID and the credit card are directly associated with each other, it may be difficult to handle such changes when changing the credit card. It is also possible to easily change the credit card on the side.

In the payment registration process of this embodiment, one credit card can be registered in one portable terminal. In addition to such an embodiment, a plurality of credit cards may be registered in one mobile terminal. A user can select a credit card to be used for each patient or each medical facility. If a plurality of credit cards are registered, for example, in FIG. 5(F), it is conceivable to display partial information 130 for the plurality of registered credit cards and allow the user to make a selection. .

Alternatively, by previously associating the credit card to be used for each patient registration card or each medical facility on the mobile terminal, the patient registration card for the medical examination or the credit card corresponding to the medical facility to be examined can be used. good too. When one credit card is registered in one mobile terminal, information related to the credit card such as the card number is associated with the terminal ID and registered in the settlement server 61 . On the other hand, for example, when a credit card is registered in association with a medical examination ticket managed by a mobile terminal, it is conceivable to register in the payment server 61 the type information in addition to the terminal ID and credit card information. be done. In addition to the system ID and the terminal ID, the examination code information 256a of the examination ticket includes type information corresponding to the examination ticket to be used, so that the credit card on the settlement server 61 side can be specified.

Various forms described above, that is, (1) a form in which one credit card is used for all patient registration cards, (2) a form in which a plurality of credit cards are selected and used, (3) patient registration cards or medical facilities As for the form in which the credit card to be used is registered in advance, one of the forms (1) to (3) can be used, or (1) to (3) can be used together to the extent possible. .

Next, a description will be given of the patient registration card registration process executed when the button 121b labeled "Portable terminal use registration" in the top screen of FIG. 4B is operated. FIG. 9 is a flow chart showing patient registration card registration processing executed on the reception apparatus 1 side, and FIG. 10 is a flow chart showing cell phone registration processing executed on the mobile terminal side carried by the user. When the button 121b is operated on the top screen of FIG. 4B, the reception apparatus 1 executes the patient registration card registration process of FIG. In the patient registration card registration process on the reception apparatus 1 side, a function addition confirmation screen is displayed.

FIG. 4C is a head showing a function addition confirmation screen displayed on the reception device 1 . The function addition confirmation screen displays registration code information 123 composed of a two-dimensional bar code and a return button 124 . FIG. 8C shows information included in the registration code information. The registration code information includes a system ID consisting of a patient ID and a medical facility ID, as well as information necessary for registering a patient registration card in a mobile terminal, such as name, address, gender, date of birth, and telephone number. is Also, in this embodiment, valid identification information indicating validity of the registration code information is included. For example, if the function addition confirmation screen in FIG. 4C is secretly photographed, it is conceivable that the secretly photographed registration code information 123 may be used and abused. The valid identification information is information provided to prevent such a situation, and based on the valid identification information, registration to the mobile terminal is performed only for a predetermined period (for example, 5 minutes) after the registration code information is displayed. making it possible. Information included in the registration code information is encrypted, and can be decrypted using a decryption key held by an application (program) of the mobile terminal. In this embodiment, when the return button 124 is operated on the yesterday's mound confirmation screen, the patient registration card registration process (S250) on the reception apparatus 1 side ends.

On the other hand, on the mobile terminal side, the patient registration card registration process is started by operating the add button 255 on the patient card screen of FIG. 14(D). When the patient registration card registration process is started, the explanation screen of FIG. 14(E) is displayed, and an operation for displaying the registration code information 123 is requested on the reception device side (S301). Also, a button 258 labeled "read two-dimensional barcode" is provided, and by operating this button 258 (S302: Yes), a reading screen is displayed (S303). FIG. 14F is a reading screen displayed on the mobile terminal. A reading display area 249a and a cancel button 259b are provided on the reading screen. An image being captured by the camera of the mobile terminal is displayed in the reading display area 249a. The user positions the registration code information 123 in the reading display area 249a, so that the registration code information 123 is read by the portable terminal.

When the reading of the registration code information is completed on the mobile terminal (S304: Yes), a new patient registration card is registered on the patient registration card screen of the mobile terminal (S305). FIG. 15(G) shows a state in which a new patient registration card has been registered from the state of FIG. 14(D). there is In addition, in the patient registration card registration process on the mobile terminal side, registration completion information is transmitted to the management server 62 (S306). FIG. 8E shows the data configuration of registration management information. The registration management information includes system IDs (patient IDs, medical facility IDs) and terminal IDs.

FIG. 12 shows a flowchart of the patient registration card management process executed by the management server 62. As shown in FIG. When the management server 62 receives the registered management information (S401: Yes), the management server 62 registers the linking information based on the received registered management information (S402). Here, when the system ID is new, the registration management information is registered in the management server 62 as it is as the linking information. On the other hand, when the system ID included in the registration management information has already been registered as the linking information, the terminal ID of the new registration management information is added and registered to the already registered linking information. . FIG. 8F shows a data configuration example of the linking information. In this example, three terminal IDs are registered for the system ID. In other words, it indicates that a certain patient's patient registration card is registered in three portable terminals.

The patient registration card registration process (S250) of this embodiment has been described above. , it is possible to register a patient registration card on a mobile terminal in a secure manner. In addition, since the registration work by the administrator of the medical facility is unnecessary, there is no workload on the medical facility side, and the user is not kept waiting for the registration work.

By the way, in this embodiment, since a patient's patient registration card can be registered in a plurality of mobile terminals, a patient's patient registration card can be managed by a plurality of relatives' or caregivers' mobile terminals. For example, it is possible to manage a child's patient registration card with the mobile terminals of the father and the mother. Although it has such a convenient aspect, it is conceivable that a troublesome situation may occur by registering patient registration cards in a plurality of portable terminals. For example, in a situation where a child's patient registration card is managed by the mobile terminal of the father and the mother, the father and mother may divorce. For example, if the mobile terminal in which the patient registration card is registered is provided with a function for checking the appointment status, the appointment status of the child can be checked on both the father's and mother's mobile terminals. If the mother has custody of the child and the father stalks the mother, the father's terminal will be in a state where the child's reservation status can be known.

Considering such a situation, in the present embodiment, it is possible to perform a consultation ticket deletion process. When the patient registration card is deleted from a mobile terminal, the patient registration card is also deleted from other mobile terminals linked to the mobile terminal. The consultation ticket display field 256 in FIG. 15G is provided with a trash box icon 256b for instructing deletion of the consultation ticket. By operating this trash box icon 256b, it is possible to instruct deletion of the consultation ticket being displayed in the consultation ticket display field 256. FIG.

FIG. 11A is a flow chart showing the patient registration ticket deletion process when the trash can icon 256b is operated. When the trash can icon 256b is operated to instruct deletion of the displayed consultation ticket (S321: Yes), the portable terminal transmits deletion request information to the management server (S322). Here, the deletion request information includes the system ID corresponding to the patient registration card to be deleted and the terminal ID of the mobile terminal. Then, the indicated patient registration card in the mobile terminal is deleted (S323). In the patient registration ticket management process shown in FIG. 12, when the deletion request information is received from the mobile terminal (S403: Yes), the linking information having the system ID included in the deletion request information is read (S404). Then, the deletion instruction information is transmitted to the portable terminal having the terminal ID other than the terminal ID to which the deletion request information was transmitted in the linking information (S405). The deletion instruction information includes a system ID for specifying the patient registration card to be deleted.

FIG. 11(B) is a flow chart showing the patient registration ticket deletion process executed by the linked mobile terminal. When the deletion instruction information is received from the management server 62 (S331), the consultation ticket corresponding to the deletion instruction information is deleted (S332). Then, a deletion message is displayed to notify that the patient registration card has been deleted (S333). The consultation ticket deletion process in FIG. 11B is executed at appropriate occasions when the mobile terminal and the management server 62 communicate with each other, such as when an application (program) on the mobile terminal is started up or when the screen of the application (program) is switched. It is possible to

In this way, in the mobile terminal, when a deletion instruction is given in a certain mobile terminal for a patient registration ticket registered in a plurality of mobile terminals, not only the mobile terminal but also the other mobile terminals are linked and deleted. will be Therefore, under various circumstances, it is possible to easily delete the patient registration card registered in another portable terminal. It should be noted that even if it is deleted once, it is possible to use it in the same way as before by registering a new patient registration ticket on the portable terminal.

Next, the function of the application (program) used in the mobile terminal of this embodiment will be described. As described with reference to FIG. 14D and the like, the user can use the mobile terminal to perform reception processing by registering the patient registration card in the mobile terminal. In particular, by using a two-dimensional bar code for the medical examination code information 256a displayed on the medical examination card of the mobile terminal, it is possible to include the terminal ID, which contains a relatively large amount of information, and use it for payment registration. By the way, in medical facilities, it is conceivable to use a patient registration card when identifying a patient. In particular, since the portable terminal is owned by the patient himself/herself or his/her relatives, the safety is high when the patient is identified.

However, barcode readers installed at various locations in medical facilities only support one-dimensional barcodes and may not support two-dimensional barcodes. Considering such a situation, the medical examination code information displayed on the mobile terminal of the present embodiment can be switched between the two-dimensional bar code form and the one-dimensional bar code form.

The patient registration card display field 256 shown in FIG. 15G is provided with a switching icon 256c used for this purpose. When the switching icon 256c is operated in the examination code information 256a in the form of a two-dimensional bar code shown in FIG. A switch is made to the consultation code information 256d in the form of a code. In this way, each time the switch icon 256c is operated, the examination code information is switched between the form of the one-dimensional barcode and the form of the two-dimensional barcode, matching the reading form of the barcode reader used in the medical facility. It is conceivable that the Therefore, for example, when blood sampling is performed, the patient or a relative who accompanies the patient does not have a medical record, etc. ), the patient can be identified by reading the medical examination code information 256d displayed on the portable terminal. In this way, the mobile terminal of this embodiment can flexibly cope with legacy systems in medical facilities.

As described above, various embodiments of the invention according to the present invention have been described, but the present invention is not limited to these various embodiments. It belongs to the category of invention. Further, a mobile terminal program (app) executed by the mobile terminal also belongs to the scope of the present invention.

1 (1a, 1b): reception device 16b: printer 3: management computer 17: interface 4: end 17a: LAN communication unit 11a: CPU 18: hard disk 11b: ROM 25: touch panel monitor 11c: RAM 41: input device 11d: image Processing unit 42: Monitor 11e: Audio processing unit 43: Card reader 12: Touch panel monitor 44: Receipt printer 12a: Touch panel 52: Router 12b: Display unit 61: Settlement server 14: Card reader 62: Management server 15a: Scanner 71: Hospital Reception 15b: Barcode reader 72: Doorway 16a: Receipt printer

Claims (3)

A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading medical examination code information including patient identification information and terminal identification information of the mobile terminal from the mobile terminal possessed by the user;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether or not credit card payment is possible with the management server, and if credit card payment is possible, a credit card is used for payment of medical expenses after the completion of the examination. register your card
The management server receives the terminal identification information transmitted from the reception device in order to confirm whether credit card payment is possible, and transmits the received terminal identification information to the settlement server;
The payment server notifies the management server that payment by credit card is possible when card-related information on the credit card is registered in association with the terminal identification information.
Reception system for medical facilities. A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading medical examination code information including patient identification information and terminal identification information of the mobile terminal from the mobile terminal possessed by the user;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether credit card payment is possible with the management server, and if credit card payment is possible, pay the medical expenses by credit card after the completion of the medical examination. Register your credit card for
The reception device
making it possible to execute reception device side patient registration card registration processing for displaying registration code information including patient identification information and the patient's name on the display unit;
The mobile terminal is
The registration code information displayed on the reception device is read, and based on the read registration code information, it is possible to execute portable terminal side patient registration card registration processing for registering the patient's patient registration card corresponding to the patient identification information.
Reception system for medical facilities. A medical facility reception system comprising a reception device, a management server capable of communicating with the reception device, and a program executable by a mobile terminal,
The program executable on the mobile terminal enables registration of a plurality of patient registration cards,
The reception device has a display unit that can display various information and a reading unit that reads medical examination code information, and is capable of executing reception processing,
The reception process is
reading, from the mobile terminal possessed by the user, consultation code information including patient identification information corresponding to the patient identification card selected by the mobile terminal and terminal identification information of the mobile terminal;
Based on the patient identification information included in the read consultation code information, reception of consultation is performed,
Based on the terminal identification information included in the read medical examination code information, confirm whether or not credit card payment is possible with the management server, and if credit card payment is possible, a credit card is used for payment of medical expenses after the completion of the examination. Register your card Reception system for medical facilities.

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