JP2016181036A - Work distribution support device, work distribution support program and work distribution support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To support proper work distribution to workers in non-routine work.SOLUTION: A storage part 21 stores evaluations of a worker and evaluation sources for each worker and each work done. A skill level calculation part 44 calculates a skill level of each worker from a prescribed number of his/her latest evaluations among the evaluations stored in the storage part 21. A reliability calculation part 45 calculates a reliability of each worker from the prescribed number of his/her latest evaluations stored in accordance with each worker, with an evaluation source who is the request source of an object work to which a worker is to be distributed, among evaluations stored in the storage part 21. An applicant presentation part 43 presents the skill level calculated by the skill level calculation part 44 and the reliability calculated by the reliability calculation part 45 for each worker.SELECTED DRAWING: Figure 2

Description

  The present invention relates to a work distribution support apparatus, a work distribution support program, and a work distribution support method.

  Conventionally, techniques for allocating work to workers have been proposed. For example, the difficulty level of each work process of industrial products produced through a large number of work processes and the skill level of each worker to be input are ranked. A time change coefficient established between the ranked difficulty level and the skill level is set, and the work time is corrected based on the time change coefficient. Work is distributed to each worker based on the corrected work time.

JP 2010-257083 A

  However, the conventional technology may not be able to distribute work to appropriate workers. The conventional technique allocates work to each worker by obtaining a work time corresponding to the skill level of the worker for a routine work in which work contents are stylized like work on a production line for producing industrial products. For this reason, the conventional technology cannot appropriately distribute the work for the atypical work whose work content is not constant. For example, software development is an atypical operation with different demands and development scales for each customer. In the conventional technique, it is difficult to predict the work time in the case of atypical work, and work cannot be distributed to appropriate workers.

  In one aspect, an object is to provide a work distribution support device, a work distribution support program, and a work distribution support method that can support the distribution of work of an atypical task to an appropriate worker.

  According to one aspect of the present invention, the work distribution support apparatus includes a storage unit, a skill level calculation unit, a reliability level calculation unit, and a presentation unit. A memory | storage part memorize | stores the evaluation and evaluation origin with respect to an operation | work for every operator and completed work. The skill level calculation unit calculates the skill level for each worker from the most recent predetermined evaluation for each worker among the evaluations stored in the storage unit. The reliability calculation unit calculates the reliability for each worker from the most recent predetermined evaluation for each worker, with the request source of the target work to which the worker is allocated among the evaluations stored in the storage unit as the evaluation source. To do. The presentation unit presents the skill level calculated by the skill level calculation unit and the reliability level calculated by the reliability level calculation unit for each worker.

  Advantageous Effects of Invention According to one aspect of the present invention, there is an effect that it is possible to support the distribution of work of atypical work to an appropriate worker.

FIG. 1 is a diagram illustrating an example of a schematic configuration of the entire work distribution support system. FIG. 2 is a diagram illustrating an example of a functional configuration of the work distribution support apparatus. FIG. 3 is a diagram illustrating an example of a data configuration of the user table. FIG. 4 is a diagram illustrating an example of a data configuration of the user skill table. FIG. 5 is a diagram illustrating an example of a data configuration of the evaluation table. FIG. 6 is a diagram illustrating an example of a data configuration of the recruitment work table. FIG. 7 is a diagram illustrating an example of a data configuration of the applicant table. FIG. 8 is a diagram illustrating an example of a data configuration of the work execution worker table. FIG. 9 is a diagram illustrating an example of a recruitment work registration screen. FIG. 10 is a diagram illustrating an example of a recruitment screen. FIG. 11 is a diagram for explaining an example of a method for calculating the skill level and the reliability level. FIG. 12 is a diagram illustrating an example of an applicant display screen. FIG. 13 is a diagram illustrating an example of an evaluation screen. FIG. 14 is a flowchart illustrating an example of an overall flow in which a request source requests work and allocates work to workers. FIG. 15 is a flowchart illustrating an example of the procedure of the recruitment work acceptance process. FIG. 16 is a flowchart illustrating an example of the procedure of the application reception process. FIG. 17 is a flowchart illustrating an example of the procedure of the applicant presentation process. FIG. 18 is a flowchart illustrating an example of the procedure of the evaluation reception process. FIG. 19 is an explanatory diagram illustrating an example of a configuration of a computer that executes a work distribution support program.

  Embodiments of a work distribution support apparatus, a work distribution support program, and a work distribution support method disclosed in the present application will be described below in detail with reference to the drawings. The disclosed technology is not limited by the present embodiment. Moreover, you may combine suitably the Example shown below in the range which does not cause contradiction.

[System configuration]
A work distribution support system according to the first embodiment will be described. The work distribution support system is a system that supports the distribution of work of atypical work to workers. In the present embodiment, a case where distribution of software development work is supported as an atypical task will be described as an example.

  FIG. 1 is a diagram illustrating an example of a schematic configuration of the entire work distribution support system. As shown in FIG. 1, the work distribution support system 1 includes a work distribution support device 10, a request source terminal 11, and a worker terminal 12. The work distribution support apparatus 10, the request source terminal 11, and the worker terminal 12 can exchange various types of information. For example, the work distribution support device 10, the request source terminal 11, and the worker terminal 12 are communicably connected via the network 13 and can exchange various types of information. As one aspect of the network 13, there is an arbitrary communication network such as a local area network (LAN) or a virtual private network (VPN) regardless of whether it is wired or wireless. In the example of FIG. 1, the work distribution support system 1 exemplifies a case where each of the request source terminal 11 and the worker terminal 12 is provided. However, the disclosed system is not limited thereto, and the request source terminal 11 and The number of worker terminals 12 can be any number.

  The request source terminal 11 is a computer used by the person in charge of the work request source. The request source terminal 11 is, for example, an information processing apparatus such as a desktop PC (personal computer), a tablet PC, or a notebook PC. The person in charge of the request source accesses the work distribution support apparatus 10 using the request source terminal 11 and inputs various types of information regarding the work for recruiting workers. For example, the person in charge of the requester inputs various types of information such as a work period, a work type, and an estimation difficulty level regarding software development work for recruiting workers. In addition, when the requested work is completed, the person in charge of the request source inputs an evaluation regarding the completed work. For example, regarding the completed software development work, an evaluation is input for each worker who performed the work.

  The work distribution support apparatus 10 is an apparatus on which a system that provides a service that supports distribution of work to workers operates. The work distribution support device 10 is a computer such as a server computer, for example. The work distribution support apparatus 10 may be implemented as a single computer, or may be implemented as a cloud including a plurality of computers. In this embodiment, a case where the work distribution support apparatus 10 is a single computer will be described as an example. The work distribution support apparatus 10 is accessible from the request source terminal 11 and the worker terminal 12 and provides a service that supports the distribution of work to the workers. The work distribution support apparatus 10 receives various types of information related to work for requesting worker distribution from the request source terminal 11. The work distribution support device 10 generates a Web (World Wide Web) page for recruiting workers for the accepted work, and accepts applications from the workers. Further, the work distribution support device 10 stores evaluations of workers who have performed work in the past. The work distribution support apparatus 10 provides various information based on the past evaluations of the applied workers to the work requester, and supports the distribution of the work to the workers. In addition, the work distribution support device 10 receives an evaluation regarding the completed work from the work requester for each worker. The work distribution support apparatus 10 stores the received worker evaluation.

  The worker terminal 12 is a computer used by the worker. The worker terminal 12 is, for example, an information processing apparatus such as a desktop PC, a tablet PC, or a notebook PC. The worker uses the worker terminal 12 to access a Web page that recruits workers for the work provided by the work distribution support device 10 and applies for the desired work. When the worker receives a work request for the applied work, the worker performs the work.

[Configuration of work distribution support device]
Next, the work distribution support device 10 according to the first embodiment will be described. FIG. 2 is a diagram illustrating an example of a functional configuration of the work distribution support apparatus. As illustrated in FIG. 2, the work distribution support device 10 includes a communication I / F (interface) unit 20, a storage unit 21, and a control unit 22.

  The communication I / F unit 20 is an interface that controls communication with other devices. The communication I / F unit 20 transmits / receives various information to / from other apparatuses via the network 13. For example, the communication I / F unit 20 transmits information on various screens to the request source terminal 11 and the worker terminal 12. Further, the communication I / F unit 20 receives information on input results for various screens from the request source terminal 11 and the worker terminal 12. As an aspect of the communication I / F unit 20, a network interface card such as a LAN card can be employed.

  The storage unit 21 is a storage device such as a hard disk, an SSD (Solid State Drive), or an optical disk. Note that the storage unit 21 may be a semiconductor memory that can rewrite data, such as a random access memory (RAM), a flash memory, and a non-volatile static random access memory (NVSRAM).

  The storage unit 21 stores an OS (Operating System) executed by the control unit 22 and various programs. Furthermore, the storage unit 21 stores various data used in programs executed by the control unit 22. For example, the storage unit 21 includes a user table 30, a user skill table 31, an evaluation table 32, a recruitment work table 33, an applicant table 34, and a work execution worker table 35.

  The user table 30 is a table that stores various types of information related to users who can use the service. For example, the user table 30 stores the user's affiliation, ID, password, contact information, etc., with the person in charge of requesting the work and the worker who wants to distribute the work as users.

  FIG. 3 is a diagram illustrating an example of a data configuration of the user table. As shown in FIG. 3, the user table 30 has items of “user”, “affiliation”, “ID”, “password”, and “contact”. The item “user” is an area for storing user identification information such as the user's name. The “affiliation” item is an area for storing the affiliation to which the user belongs. In this embodiment, the company name of the affiliated company is used as the affiliated company. The item “ID” is an area for storing an ID when the user logs in to the service. The item “password” is an area for storing a password when the user logs in to the service. The item “Contact” is an area for storing a user's contact information such as the user's mail address.

  In the example of FIG. 3, “worker A” indicates the belonging “Company A”, ID “xxxx”, password “xxxx”, and contact “aa @ xxx”. In this embodiment, “worker A” is a worker who wishes to distribute work. In the example of FIG. 3, the “person in charge X” indicates the affiliation “Company X”, the ID “xxxx”, the password “xxxx”, and the contact “xxx @ xxx”. In this embodiment, “person in charge X” is the person in charge of the requester who requests the work.

  Returning to FIG. 2, the user skill table 31 is a table that stores various types of information related to the skills of users who can use the service. For example, the user skill table 31 stores user identification information, skills, self-declared skill levels, etc., with the worker who wishes to distribute the work as the user.

  FIG. 4 is a diagram illustrating an example of a data configuration of the user skill table. As shown in FIG. 4, the user skill table 31 includes items of “worker”, “development work”, and “self-reported skill level”. The item “worker” is an area for storing identification information of a worker who can use a service and desires work distribution among users. The item “development work” is an area for storing the type of work that can be carried out by the worker and classified by type. In this embodiment, the “development work” item is divided into “category” and “skill” items. In the “category” item, information indicating what kind of software development the work that can be performed by the worker is stored. In the “skill” item, information indicating software skills of the worker is stored. The item “self-reported skill level” is an area for storing a skill level related to development work self-reported by the worker. Here, the worker may have a skill capable of performing a plurality of development work. For example, the worker may have a skill that enables screen and DB development work. A record is registered in the user skill table 31 for each development work that can be performed by the worker.

  In the example of FIG. 4, “worker A” indicates that the category “screen” and the skill “Java (registered trademark)” can be developed, and the self-declared skill level is “3.5”. The same “worker A” indicates that the category “DB” and the skill “Oracle” can be developed, and the self-declared skill level is “3.0”.

  Returning to FIG. 2, the evaluation table 32 is a table that stores various types of information related to work that has been performed. For example, the evaluation table 32 stores the evaluation of the work, the evaluation source, the type of work, and the difficulty of estimating the work for each worker and the work that has been performed.

  FIG. 5 is a diagram illustrating an example of a data configuration of the evaluation table. As shown in FIG. 5, the evaluation table 32 includes items of “worker”, “project name”, “development period”, “work type”, “estimation difficulty”, “evaluation source”, and “evaluation”. Have. The item “worker” is an area for storing identification information of the worker who performed the work. The item “project name” is an area for storing the project name of the work performed. The item “development period” is an area for storing the development period of the work performed. In this embodiment, the “development period” item is divided into “start date” and “end date” items. The item “start date” is an area for storing the start date of the development period. The item “end date” is an area for storing the end date of the development period. The item of “work type” is an area for storing a type divided by type for the type of work performed. In this embodiment, as a type, a category indicating what kind of software development the work is and a software skill necessary for the work are stored. Note that the type is not limited to the category and skill as long as the type of work is classified. In this embodiment, the “work type” item is divided into “category” and “skill” items. In the “category” item, information indicating what kind of software development the work is is stored. For example, the category stores whether the work is a screen development work, a DB (database) development work, or an application development work. In the “skill” item, information indicating software skills required for the work is stored. For example, the skill stores the development language required for the work and the type of DB to be used. The item “Estimated difficulty” is an area for storing the estimated difficulty estimated by the requester for the work performed. The estimated difficulty indicates the technical level required for the work. In this embodiment, the technical level that is the standard of the estimated difficulty is determined by the years of work experience. The estimated difficulty level indicates that the larger the value is, the longer the years of experience are required. The item “evaluation source” is an area for storing an evaluation source that has evaluated the performed work. In the item “evaluation source”, the affiliation destination to which the evaluator who evaluated the performed work belongs is stored. The item “evaluation” is an area for storing an evaluation for the performed work. Here, in this embodiment, the evaluation criterion is the same as the estimation difficulty level, and a value indicating the technical level of the worker is stored. That is, in the evaluation item, a value obtained by evaluating how many years of experience the worker can consider as a result of performing the work is stored.

  In the example of FIG. 5, “worker A” indicates that the project name “XX bank third development” and the development period “2014/6/1” to “2014/8/31” were performed. . The work performed is a “screen” development work, and the required development language is “Java (registered trademark)”. Further, the work performed has an estimated difficulty level of “3.5” and the evaluation by the evaluation source “Company X” is “4.0”.

  Returning to FIG. 2, the recruitment work table 33 is a table that stores various types of information related to work for which workers are being recruited. For example, the recruitment work table 33 stores the work content, work period, work type, estimation difficulty level, and request source of the work being recruited.

  FIG. 6 is a diagram illustrating an example of a data configuration of the recruitment work table. As shown in FIG. 6, the recruitment work table 33 includes items of “project name”, “development period”, “work type”, “estimation difficulty”, and “request source”. The item “project name” is an area for storing a project name that briefly indicates the work content of the work being recruited. The item “development period” is an area for storing the development period of the work being recruited. In this embodiment, the “development period” item is divided into “start date” and “end date” items. The item “start date” is an area for storing the start date of the development period. The item “end date” is an area for storing the end date of the development period. The item of “work type” is an area for storing a type in which the type of work being recruited is divided for each type. In this embodiment, the “work type” item is divided into “category” and “skill” items. In the “Category” item, information indicating what kind of software development the work being recruited is stored. In the item “skill”, information indicating software skills necessary for the work being recruited is stored. The item “Estimated difficulty” is an area for storing the estimated difficulty estimated by the requester for the job being recruited. The item “requester” is an area for storing information indicating the requester who requested the work being recruited.

  In the example of FIG. 6, it is shown that an operator is being recruited for the work of the project name “○ × bank fourth development” and the development period “2014/10/1” to “2014/12/31”. The work being recruited is a “screen” development work, and the required development language is “Java (registered trademark)”. In addition, the work being recruited has an estimated difficulty level of “3.5”, and indicates that the request source is “Company X”.

  Returning to FIG. 2, the applicant table 34 is a table that stores various types of information related to workers who applied for the work being recruited. For example, the applicant table 34 stores the applied worker, affiliation, and remuneration amount for the work in association with the work being recruited.

  FIG. 7 is a diagram illustrating an example of a data configuration of the applicant table. As shown in FIG. 7, the applicant table 34 has items of “project name”, “development work”, “request source”, “applicant”, “affiliation”, and “single monthly fee”. The item “project name” is an area for storing the project name of the work being recruited. The item “development work” is an area for storing the type of work classified as the type of work being recruited. In this embodiment, as a type, a category indicating what kind of software development is the work being recruited, and software skills necessary for the work being recruited are stored. Note that the type is not limited to categories and skills as long as the type of work being recruited is classified. In this embodiment, the “development work” item is divided into “category” and “skill” items. In the “Category” item, information indicating what kind of software development the work being recruited is stored. For example, the category stores whether the work is a screen development work, a DB development work, or an application development work. In the “skill” item, information indicating software skills required for the work is stored. For example, the skill stores the development language required for the work and the type of DB to be used. Here, work of different types with the same project name may be recruited. For example, if there is a screen and DB development work in the same project, workers are recruited for the same project name and type of screen and DB. In this case, the work being recruited is specified by the project name and the type of development work. The item “requester” is an area for storing information indicating the requester who requested the work being recruited. The item “Applicant” is an area for storing a worker who has applied for the job being recruited. The item “affiliation” is an area for storing the affiliation destination to which the worker who applied for the work being recruited belongs. The item of “Monthly simple money” is an area for storing a reward amount for work. In the present embodiment, a monthly simple money, which is a reward amount per month, is used as a reward amount for work.

  In the example of FIG. 7, for the work of the request source “Company X”, the project name “XX Bank Fourth Development”, the category “Screen”, and the skill “Java (registered trademark)”, the “A Company” “ It shows that "worker A" is applying. In addition, the remuneration amount for the work being recruited by the worker A indicates that the monthly simple money is “725,000” yen.

  Returning to FIG. 2, the work execution worker table 35 is a table that stores various types of information related to the workers performing the work. For example, in the work execution worker table 35, the worker who performs the work, the affiliation, and the reward amount for the work are stored in association with the work.

  FIG. 8 is a diagram illustrating an example of a data configuration of the work execution worker table. As illustrated in FIG. 8, the work execution worker table 35 includes items of “project name”, “development work”, “request source”, “worker”, “affiliation”, and “monthly single payment”. The item “project name” is an area for storing the project name of the work requested to the worker. The item of “development work” is an area for storing a type that is classified by type for the content of the work requested to the worker. In this embodiment, the “development work” item is divided into “category” and “skill” items. In the “Category” item, information indicating what kind of software development is the work requested to the worker is stored. In the item “skill”, information indicating software skills necessary for the work requested by the worker is stored. The item “request source” is an area for storing information indicating a request source of work. The item “worker” is an area for storing identification information of the worker who requested the work. The item “affiliation” is an area for storing the affiliation destination to which the worker who requested the work belongs. The item of “Monthly simple money” is an area for storing a reward amount for work.

  In the example of FIG. 8, the work of the request source “Company X”, the project name “XX bank fourth development”, the category “Screen”, and the skill “Java (registered trademark)” is changed to “ Indicates that the request was made to the worker A ”. In addition, the remuneration amount for the work of the worker A indicates that the monthly fee is “725,000” yen.

  Returning to FIG. 2, the control unit 22 is a device that controls the work distribution support apparatus 10. For example, as the control unit 22, an electronic circuit such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit), or an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array) can be employed.

  The control unit 22 has an internal memory for storing programs defining various processing procedures and control data, and executes various processes using these. The control unit 22 functions as various processing units by operating various programs. For example, the control unit 22 includes an authentication unit 40, a recruitment work reception unit 41, an application reception unit 42, an applicant presentation unit 43, a skill level calculation unit 44, a reliability level calculation unit 45, and an evaluation reception unit 46. And have.

  The authentication unit 40 authenticates a user who uses the service. For example, in response to an access request from the request source terminal 11 or the worker terminal 12, the authentication unit 40 displays a service login screen on the request source, and inputs an ID and password for identifying the user on the login screen. Accept login. Upon receiving the login, the authentication unit 40 performs user authentication based on the input ID and password based on the user table 30. Thereby, the login source is specified.

  The recruitment work accepting unit 41 accepts work for recruiting workers. For example, the recruitment work accepting unit 41 causes the request source terminal 11 to display a recruitment work registration screen for registering work for recruiting workers in response to an instruction operation from the request source terminal 11. The recruitment work accepting unit 41 accepts registration of various types of information related to work for recruiting workers from the recruitment work registration screen.

  FIG. 9 is a diagram illustrating an example of a recruitment work registration screen. In the recruitment work registration screen 50, for example, a person in charge of a requester who requests recruitment of a worker logs in to a service provided by the work distribution support apparatus 10 from the requestor terminal 11 and instructs display of the recruitment work registration screen 50. Displayed when a predetermined operation is performed.

  The recruiting work registration screen 50 displays the company of the person in charge who has logged in. The recruitment work registration screen 50 is provided with an input area 51 for inputting a project name. In addition, the recruitment work registration screen 50 is provided with an input area 52 for inputting the start date of the development period and an input area 53 for inputting the end date of the development period. In addition, the recruitment work registration screen 50 is provided with a selection area 54 for selecting a work category and a selection area 55 for selecting a skill necessary for the work. In the selection area 54, selectable categories are registered in advance as software development categories, and selection from the registered categories is possible. In the selection area 55, selectable skills are registered in advance as skills for software development, and selection from the registered skills is possible. In addition, the recruiting work registration screen 50 is provided with an input area 56 for inputting the estimated difficulty level. The recruiting work registration screen 50 is provided with a registration button 57 for instructing registration of the work to be recruited.

  The person in charge of the work requester inputs the project name of the work for which the worker is recruited in the input area 51, inputs the start date of the development period in the input area 52, and inputs the end date of the development period in the input area 53. To do. The person in charge of the work request source selects a work category in the selection area 54 and selects a skill necessary for the work in the selection area 55. Further, the person in charge of the work requester inputs the estimated difficulty level in the input area 56. Then, the person in charge of the work request source selects the registration button 57.

  When the registration button 57 is selected, the recruitment work reception unit 41 selects the project name, development date start date, end date, category, skill, estimation difficulty level, and the person in charge who has logged in when the registration button 57 is selected. The company is stored in the recruitment work table 33.

  The application reception unit 42 receives an application of the worker for the work for which the worker is being recruited. For example, in response to an instruction operation from the worker terminal 12, the application reception unit 42 causes the worker terminal 12 to display various screens for applying for work for which the worker is being recruited, and recruits workers. Accept applications from workers for work. For example, the application reception unit 42 causes the worker terminal 12 to display a list display screen that displays a list of project names of work stored in the recruiting work table 33. The application receiving unit 42 receives a work selection from the list display screen. When the application receiving unit 42 receives a selection of work on the list display screen, the application receiving unit 42 causes the worker terminal 12 to display a recruitment screen displaying details of the selected work. For example, the application reception unit 42 reads the project name, the start date and end date of the development period, the category, the skill, the estimated difficulty level, and the request source from the recruitment work table 33. Then, the application reception unit 42 causes the worker terminal 12 to display a recruitment screen that presents the project name of the read work, the start date and end date of the development period, the category, the skill, the estimated difficulty level, and the request source.

  FIG. 10 is a diagram illustrating an example of a recruitment screen. The recruitment screen 60 is, for example, when a worker who wishes to work logs in to the service provided by the work distribution support device 10 from the worker terminal 12 and the work is selected from a list display screen that displays a list of the work being recruited. Is displayed.

  The recruitment screen 60 displays information related to the selected work. For example, the recruitment screen 60 displays the project name of the selected work, the start date and end date of the development period, the category, the skill, the difficulty of estimation, and the request source. In addition, the recruiting screen 60 displays logged-in workers. In addition, the recruitment screen 60 displays a criterion for the estimated difficulty level. In general, the worker has various experiences as the years of experience increase, and the work having a high degree of difficulty and the work having a high technical level can be smoothly advanced. For this reason, in the present Example, the years of experience of the operation | work used as the reference | standard of estimation difficulty are shown. Note that the standard of the estimated difficulty is not limited to the years of experience. For example, the standard of the estimated difficulty may be determined by technical difficulty, necessary knowledge, qualification, public examination score, and the like.

  The recruitment screen 60 is provided with an input area 61 for inputting a single monthly fee. In addition, the recruitment screen 60 is provided with an application button 62 and a return button 63. When the return button 63 is selected, a list display screen is displayed.

  The worker who wishes to work inputs the desired monthly amount in the input area 61 and selects the application button 62.

  When the application button 62 is selected, the application reception unit 42 selects the project name, category, skill, requester of the work, the applicant who applied for the work displayed on the recruitment screen 60, the affiliation to which the applied worker belongs. , And the monthly amount entered in the input area 61 is stored in the applicant table 34.

  The applicant presenting unit 43 presents workers who have applied for work for recruiting workers. For example, the applicant presenting unit 43 causes the requester terminal 11 to display an applicant display screen that presents the worker who applied for the work requested to recruit workers in response to an instruction operation from the requester terminal 11. . For example, the applicant presenting unit 43 reads out the project name and development work of the work requested by the requester from the recruitment work table 33, and displays a list display screen that displays a list of the read project name and development work contents. Is displayed on the request source terminal 11. The applicant presenting unit 43 accepts selection of work for presenting the applied workers from the list display screen. When the applicant presenting unit 43 receives a selection of work on the list display screen, the applicant presenting unit 43 reads out the worker who applied for the selected work from the applicant table 34, and requests the applicant display screen presenting the read worker. It is displayed on the terminal 11. On this applicant display screen, the skill level calculated by the skill level calculation unit 44 and the reliability level calculated by the reliability level calculation unit 45 are presented for each worker. A method for calculating the skill level and the reliability level will be described later.

  The skill level calculation unit 44 calculates the skill level of the worker. For example, when the selection of work is accepted on the list display screen, the skill level calculation unit 44 calculates the skill level of the worker who applied for the selected work based on the evaluation table 32.

  The reliability calculation unit 45 calculates the reliability of the worker. For example, when the selection of work is accepted on the list display screen, the reliability calculation unit 45 calculates the reliability of the worker who applied for the selected work based on the evaluation table 32.

  FIG. 11 is a diagram for explaining an example of a method for calculating the skill level and the reliability level. FIG. 11 shows an example of a method of calculating the skill level and the reliability level of the worker A who has applied for the work of the company X as a recruitment source. The example of FIG. 11 shows only the evaluation data of the worker A stored in the evaluation table 32.

  Of the evaluations stored in the evaluation table 32, the skill level calculation unit 44 calculates the skill level for each worker from the most recent predetermined evaluation for each worker. In the present embodiment, the predetermined time is, for example, five times, and the skill level is calculated by averaging the latest five evaluations. In the example of FIG. 11, the data in the range indicated by the symbol D1 is the latest five times of data. The skill level calculation unit 44 calculates the skill level “3.7” for the worker A by averaging the evaluation of the data in the range indicated by the symbol D1. Here, since the skill level is calculated from the most recent predetermined evaluation, it is an index indicating the degree to which the most recent worker is proficient in the work. Evaluation methods for work may vary from company to company. The proficiency level is a relative indicator because evaluations of companies other than the work requester may be included in the most recent predetermined evaluation. An operator who has not stored a predetermined number of evaluations calculates the skill level from the average of the stored evaluations. For example, a worker who has only stored two work evaluations calculates the skill level from the average of the two evaluations.

  Of the evaluations stored in the evaluation table 32, the reliability calculation unit 45 calculates the reliability for each worker from the most recent predetermined evaluation for each worker using the request source as the evaluation source. In this embodiment, the predetermined number of times is, for example, five times, and the latest five evaluations with the request source as the evaluation source are averaged to calculate the reliability. In the example of FIG. 11, the record indicated by reference sign D2 is the latest five data evaluated by the recruiting company X. The reliability calculation unit 45 calculates the reliability of the worker A by averaging the evaluation of the record indicated by the symbol D2 as “3.8”. Here, the reliability is an index indicating the degree of skill in the work of the company that requested the work. The degree of reliability is calculated from the most recent evaluation when the work of the company from which the work is recruited is performed. Since the reliability is calculated only from the evaluation of the company that recruits work, it is an absolute index to correspond to the evaluation method of the requester. Note that a worker who uses the requester as an evaluation source and does not store a predetermined number of evaluations calculates the reliability from the average of the stored evaluations. For example, an operator who stores only two evaluations of work with the requester as the evaluation source calculates the reliability from the average of the two evaluations.

  By the way, since the new worker has no past evaluation, the skill level and the reliability level are not calculated. Therefore, a new worker sets predetermined initial values for skill and reliability. For example, the applicant presenting unit 43 sets the reliability for a new worker to zero and the skill level as reported by the worker. For example, when an operator registers himself / herself in the service, the skill level is registered by self-reporting, and the registered skill level is used as an initial value.

  The applicant presenting unit 43, when accepting the selection of work on the list display screen, uses the skill level calculated by the skill level calculating unit 44 and the reliability level calculating unit 45 for each worker who applied for the selected work. An applicant display screen showing the calculated reliability is displayed on the request source terminal 11.

  Here, in the present embodiment, the applicant presenting unit 43 displays an operator whose reliability is in a predetermined range on the applicant display screen based on the estimated difficulty level of the selected work. The predetermined range is, for example, a range of plus, minus, 0.5 of the estimation difficulty level of the target work. For example, when the estimated difficulty level of the selected work is “3.0”, the applicant presenting unit 43 displays the workers having the reliability of “2.5” to “3.5” on the applicant display screen. Let Thereby, the worker who has the reliability corresponding to the technical standard indicated by the estimation difficulty is displayed on the applicant display screen. The applicant presenting unit 43 displays a new worker on the applicant display screen regardless of whether the reliability is within a predetermined range.

  FIG. 12 is a diagram illustrating an example of an applicant display screen. In the applicant display screen 70, for example, the person in charge of the requester who requested the recruitment of the worker logs in to the service provided by the work distribution support apparatus 10 from the requestor terminal 11, and the requester requested the recruitment of the worker. Displayed when an operation is selected from the list display screen displaying a list of project names of operations.

  The applicant display screen 70 displays information regarding the selected work. For example, the applicant display screen 70 displays the project name of the selected work, the start date and end date of the development period, the category, the skill, the estimated difficulty level, and the request source stored in the recruitment work table 33. . In addition, on the applicant display screen 70, the affiliation, reliability, skill, monthly fee, and additional items of each worker are displayed. The applicant presenting section 43 gives priority to the order of reliability, skill, and monthly fee, and sorts the workers in the order of higher reliability, higher skill, and lower monthly fee. 70. In the item of the additional article, a message indicating that the new worker is a new worker and the skill level is self-report is displayed. For example, when a user registers as a service, the worker registers development work and self-declared skill level that can be performed by the worker. The registered executable development work and self-declared skill level are registered in the user skill table 31. For a new worker, the self-reported skill level of the same type as the selected work is read from the user skill table 31 and displayed as the self-reported skill level on the applicant display screen 70.

  In this manner, the applicant display screen 70 presents the skill level and the reliability level for each worker. As a result, the person in charge can grasp, for each worker, how reliable the worker is technically based on the evaluation criteria of the person's company from the degree of reliability, and how skilled the worker is from the degree of skill. Can be grasped. For this reason, the work distribution support apparatus 10 can support the distribution of the work of the atypical work to an appropriate worker.

  The applicant display screen 70 is further provided with request settings, and a check box 71 and a request button 72 are provided for each worker. The applicant display screen 70 receives a selection of a worker who requests work by a check box 71. In other words, in the present embodiment, the applicant presenting unit 43 receives the selection of the worker who requests the work from the applicant display screen 70.

  The person in charge of the request source selects the worker who requests the work from the applicant display screen 70 using the check box 71 and selects the request button 72. For example, the person in charge of the request source selects the necessary number of workers displayed on the applicant display screen 70 in order from the top, and selects the request button 72. Thereby, the person in charge of the request source can select an operator who has high reliability, high skill, and low monthly unit price.

  When the request button 72 is selected, the applicant presenting section 43 sets the worker whose check box 71 on the applicant display screen 70 is selected as the worker who performs the work, the project name, the category, the skill, and the work. The request source, the worker, the affiliation to which the worker belongs, and the monthly unit price are stored in the work execution worker table 35.

  An operator who has selected the check box 71 on the applicant display screen 70 is requested to perform the operation. For example, the work distribution support device 10 may make a request for work. For example, the work distribution support device 10 may send a mail or the like to a worker whose check box 71 is selected on the applicant display screen 70 to request a work. Further, the work distribution support apparatus 10 may notify the request source of information on the worker whose check box 71 is selected on the applicant display screen 70, and the request source may request the work.

  The evaluation receiving unit 46 receives the worker's evaluation for the work. For example, in response to an instruction operation from the request source terminal 11, the evaluation reception unit 46 displays various screens for evaluating the worker on the request source terminal 11 and receives the worker's evaluation for the performed work. For example, the evaluation reception unit 46 reads the project name and development work of the work requested by the requester from the work execution worker table 35, and displays a list of the project name and development work content requested by the requester. A list display screen is displayed on the request source terminal 11. The evaluation receiving unit 46 receives selection of work to be evaluated from the list display screen. When receiving an operation selection on the list display screen, the evaluation receiving unit 46 causes the request source terminal 11 to display the details of the selected operation and an evaluation screen displaying the worker who performed the operation. For example, the evaluation reception unit 46 reads the project name, the start date, the end date, the category, the skill, the estimated difficulty level, and the request source of the selected work from the recruitment work table 33. Further, the evaluation receiving unit 46 reads the worker who has performed the selected work and the affiliation from the work performing worker table 35. Then, the evaluation receiving unit 46 displays the evaluation screen presenting the project name of the read work, the start date and end date of the development period, the category, the skill, the difficulty of estimation, the requester, and the worker performing the work. 11 is displayed.

  FIG. 13 is a diagram illustrating an example of an evaluation screen. In the evaluation screen 80, for example, the person in charge of the request source who requested the worker to log in logs in to the service provided by the work distribution support apparatus 10 from the request source terminal 11, and the project name of the work requested by the request source is displayed. Displayed when an operation is selected from the list display screen.

  The evaluation screen 80 displays information regarding the selected work. For example, the evaluation screen 80 displays the project name of the selected work, the start date and end date of the development period, the category, the skill, the difficulty of estimation, and the request source stored in the recruiting work table 33. The evaluation screen 80 displays the affiliation and reliability of each worker who performed the work. The evaluation screen 80 is further provided with an evaluation, and is provided with an input area 81 for inputting an evaluation value for each worker and an OK button 82. The evaluation screen 80 receives an input of an operator's evaluation through the input area 81.

  The person in charge of the request source inputs a value obtained by evaluating how many years of experience the worker can consider in the input area 81 of each worker from the evaluation screen 80 and selects the OK button 82.

  When the OK button 82 is selected, the evaluation receiving unit 46 determines, for each worker, the worker, the project name, the start date, the end date, the category, the skill, the difficulty of estimation, the evaluated evaluation company, The input evaluation is stored in the evaluation table 32. The evaluation stored in the evaluation table 32 is used for calculation of the skill level and the reliability level.

[Process flow]
First, the overall flow of distributing work to workers using the work distribution support system 1 will be described. FIG. 14 is a flowchart illustrating an example of an overall flow in which a request source requests work and allocates work to workers.

  The person in charge of the work request source accesses the work distribution support apparatus 10 using the request source terminal 11, inputs the estimation difficulty level and the period for each work for recruiting workers, and requests recruitment of workers. (S1). Thereby, the work distribution support device 10 recruits workers for the requested work. If the number of workers who have applied does not reach the required number, the recruitment conditions will be changed and recruited again, such as by lowering the difficulty level.

  The work distribution support apparatus 10 presents workers who have applied for the work for recruiting workers (S2). The worker who applied for the work is requested to work (S3). For example, the person in charge of the requester requests an operation by selecting an appropriate worker from highly reliable workers in consideration of the skill level and the monthly fee.

  The worker determines whether or not to undertake work (S4). When the work is not undertaken (No at S4), the process proceeds to S3 again to request another worker for the work. Here, unless there is a special reason such as health reasons, the work will be undertaken.

  When undertaking work (Yes in S4), the worker carries out the work and delivers the work product (S5). The person in charge of the work requester inspects the acceptance of the deliverable and evaluates the work (S6). The person in charge of the work request source inputs the work evaluation to the request source terminal 11 (S7). The input evaluation is reflected in the subsequent operator selection.

  Next, various processes performed by the work distribution support apparatus 10 according to the first embodiment will be described. First, the flow of recruitment work acceptance processing for accepting work for recruiting workers by the work distribution support device 10 according to the present embodiment will be described. FIG. 15 is a flowchart illustrating an example of the procedure of the recruitment work acceptance process. This recruitment work acceptance process is executed at a predetermined timing, for example, when a predetermined operation for instructing display of the recruitment work registration screen 50 is performed.

  As shown in FIG. 15, the recruitment work accepting unit 41 displays the recruitment work registration screen 50 on the request source terminal 11 (S10). The person in charge of the requester inputs the project name, the start date and the end date of the development period, the category, the skill, and the estimated difficulty on the recruiting work registration screen 50.

  The recruitment work accepting unit 41 determines whether or not the registration button 57 has been selected (S11). If the registration button 57 has not been selected (No at S11), the process proceeds to S11 again to wait for selection of the registration button 57. On the other hand, when the registration button 57 is selected (Yes in S11), the project name input to the recruitment work acceptance unit 41 and the recruitment work registration screen 50, the start date and the end date of the development period, the category, skill, estimation difficulty level, and The company of the person in charge of the request source is stored in the recruiting work table 33 (S12), and the process is terminated.

  Next, a flow of an application reception process for receiving an application of a worker for a work for which the work distribution support apparatus 10 according to the present embodiment is recruiting the worker will be described. FIG. 16 is a flowchart illustrating an example of the procedure of the application reception process. This application acceptance process is executed at a predetermined timing, for example, when a task is selected from a list display screen that displays a list of tasks being recruited.

  As illustrated in FIG. 16, the application receiving unit 42 causes the worker terminal 12 to display a recruitment screen 60 that displays details of the work selected on the list display screen (S20). The worker inputs a single monthly fee for the work to be applied, and selects the application button 62.

  The application receiving unit 42 determines whether or not the application button 62 has been selected (S21). When the application button 62 has not been selected (No at S21), the process proceeds to S21 again and waits for selection of the application button 62. On the other hand, when the application button 62 is selected (Yes in S21), the application reception unit 42 belongs to the project name of the work displayed on the recruitment screen 60, the work requester, the applied worker, and the applied worker. The affiliation and the monthly single amount input in the input area 61 are stored in the applicant table 34 (S22), and the process ends.

  Next, a flow of an applicant presentation process for presenting a worker who has applied for work for recruiting workers by the work distribution support device 10 according to the present embodiment will be described. FIG. 17 is a flowchart illustrating an example of the procedure of the applicant presentation process. This applicant presentation process is executed at a predetermined timing, for example, when a task is selected from a list display screen that displays a list of tasks for which the requester has requested the recruitment of workers.

  As shown in FIG. 17, the skill level calculation unit 44 calculates the skill level for each worker from the most recent predetermined evaluation for each worker who applied for the work selected on the list display screen based on the evaluation table 32. (S30). For each worker who applied for the work, the reliability calculation unit 45 trusts each worker who applied for the work from the most recent predetermined evaluation using the requester as the evaluation source among the evaluations stored in the evaluation table 32. The degree is calculated (S31).

  The applicant presenting unit 43 presents the skill level calculated by the skill level calculating unit 44 and the reliability level calculated by the reliability level calculating unit 45 for each worker who applied for the work selected on the list display screen. The person display screen 70 is displayed (S32). The person in charge of the request source selects the worker who requests the work.

  The applicant presenting unit 43 determines whether or not the request button 72 has been selected (S33). If the request button 72 has not been selected (No at S33), the process proceeds to S33 again and waits for selection of the request button 72. On the other hand, when the request button 72 is selected (Yes at S33), the applicant presenting unit 43 sets the selected worker as the worker who performs the work, the project name, the work request source, the worker, and the worker. Is stored in the work execution worker table 35 (S34), and the process ends.

  Next, the flow of the evaluation reception process in which the work distribution support apparatus 10 according to the present embodiment receives the worker's evaluation on the work will be described. FIG. 18 is a flowchart illustrating an example of the procedure of the evaluation reception process. This evaluation reception process is executed at a predetermined timing, for example, when a task is selected from a list display screen that displays a list of tasks requested by the requester.

  As shown in FIG. 18, the evaluation receiving unit 46 displays the details of the work selected on the list display screen and the evaluation screen 80 displaying the worker who performed the work (S40). The person in charge of the request source inputs the evaluation of each worker on the evaluation screen 80.

  The evaluation receiving unit 46 determines whether or not the OK button 82 has been selected (S41). If the OK button 82 has not been selected (No at S41), the process proceeds to S41 again to wait for selection of the OK button 82. On the other hand, when the OK button 82 is selected (Yes in S41), the evaluation receiving unit 46 for each worker, the worker, the project name, the start date and the end date of the development period, the category, the skill, the estimation difficulty level, and the evaluation The evaluation source company and the input evaluation are stored in the evaluation table 32 (S42), and the process ends.

[effect]
As described above, the work distribution support device 10 according to the present embodiment stores the evaluation and evaluation source for the work in the storage unit 21 for each worker and the work that has been performed. Of the evaluations stored in the storage unit 21, the work distribution support device 10 calculates the skill level for each worker from the most recent predetermined evaluation for each worker. The work distribution support device 10 has a reliability for each worker from the most recent predetermined evaluation for each worker using the request source of the target work to which the worker is distributed among the evaluations stored in the storage unit 21 as the evaluation source. Is calculated. The work distribution support device 10 presents the calculated skill level and the calculated reliability level for each worker. Thereby, the work distribution support device 10 can support the distribution of the work of the atypical work to an appropriate worker.

  Although the embodiments related to the disclosed apparatus have been described so far, the disclosed technology may be implemented in various different forms other than the above-described embodiments. Therefore, another embodiment included in the present invention will be described below.

  For example, in the said Example, the case where evaluation was made into the evaluation of what experience years the operator who performed work can consider is illustrated. However, it is not limited to these. The evaluation may be an evaluation of the finished work. For example, if the work performed is sufficiently satisfied, the evaluation may be “5”, and if the work performed is a low level, the evaluation may be “1”.

  Moreover, in the said Example, the skill level calculation part 44 illustrated the case where skill level was calculated for every worker from the last predetermined evaluation for every worker. However, it is not limited to these. The skill level calculation unit 44 may calculate the skill level from the same type of evaluation as the target work to which the workers are allocated. For example, the skill level calculation unit 44 may calculate the skill level from the most recent predetermined evaluation of the same type as the target work that has been selected on the list display screen. For example, when the selected work is the category “DB” and the skill “Oracle”, the skill level calculation unit 44 averages the most recent predetermined evaluations of the work of the category “DB” and the skill “Oracle” to become skilled. Calculate the degree. Thereby, since the work distribution support device 10 can calculate the skill level of the worker in the same type as the target work, it can support the selection of the worker suitable for the target work.

  Similarly, in the above-described embodiment, the case where the reliability calculation unit 45 calculates the reliability for each worker from the most recent predetermined evaluation for each worker, with the request source as the evaluation source. However, it is not limited to these. The reliability calculation unit 45 may calculate the reliability from the same type of evaluation as the target work, with the request source of the target work to which the worker is allocated as the evaluation source. For example, the reliability calculation unit 45 may calculate the reliability from the same type of evaluation as the target work, with the request source of the target work that has been selected on the list display screen as the evaluation source. For example, when the selected work is the category “DB” and the skill “Oracle”, the reliability calculation unit 45 uses the request source as an evaluation source, and the most recent predetermined for the work of the category “DB” and the skill “Oracle”. The reliability is calculated by averaging the evaluations. Thereby, since the work distribution support device 10 can calculate the reliability of the worker of the same type as the target work, it can support the selection of the worker suitable for the target work.

  Moreover, in the said Example, the skill level calculation part 44 illustrated the case where skill level was calculated for every worker from the last predetermined evaluation for every worker. However, it is not limited to these. The skill level calculation unit 44 may calculate the skill level from an evaluation corresponding to the estimation difficulty level of the target work to which the workers are allocated. For example, the skill level calculation unit 44 may calculate the skill level from the evaluation of the work whose estimated difficulty level is within a predetermined range on the basis of the estimated difficulty level of the target work whose selection is received on the list display screen. The predetermined range is, for example, a range of plus, minus, 0.5 of the estimation difficulty level of the target work. For example, when the estimated difficulty level of the work for which the selection has been accepted is “3.0”, the skill level calculation unit 44 performs the most recent predetermined number of times for the work with the estimated difficulty level of “2.5” to “3.5”. Average proficiency to calculate proficiency. Thereby, the work distribution support device 10 can calculate a high skill level for an operator who has a high evaluation with an estimated difficulty level close to the estimated difficulty level of the target work. Here, if work with low estimation difficulty is allocated to a worker who has obtained high evaluation for work with high estimation difficulty, the technical level of the operator may be excessive for the operation. is there. As a result, work with a high technical level cannot be allocated to work with a high estimation difficulty requested later, and an appropriate worker may not be allocated to each work as a whole. Therefore, by calculating the skill level from the evaluation corresponding to the estimation difficulty level of the target work to which the worker is allocated, the work distribution support device 10 assigns a worker with a high skill level to the target work to which the worker is allocated. Therefore, appropriate workers can be efficiently allocated to each work.

  Similarly, in the above-described embodiment, the case where the reliability calculation unit 45 calculates the reliability for each worker from the most recent predetermined evaluation for each worker, with the request source as the evaluation source. However, it is not limited to these. The reliability calculation unit 45 may calculate the reliability based on the evaluation corresponding to the estimation difficulty level of the target work using the request source of the target work to which the worker is allocated as the evaluation source. For example, the reliability calculation unit 45 obtains the reliability based on the evaluation of the work having the estimated difficulty within a predetermined range and the request source as the evaluation source, based on the estimation difficulty level of the target work whose selection is received on the list display screen. It may be calculated. The predetermined range is, for example, a range of plus, minus, 0.5 of the estimation difficulty level of the target work. For example, when the estimated difficulty level of the work that has received the selection is “3.0”, the reliability calculation unit 45 has an estimated difficulty level of “2.5” to “3.5” and the request source is the evaluation source. The degree of reliability is calculated by averaging the most recent predetermined evaluations of the work. Thereby, since the work distribution support device 10 can obtain a worker with high reliability with respect to the target work to which the worker is distributed, the worker can be efficiently distributed to the work.

  For example, in the above-described embodiment, the case where the skill level and the reliability level are calculated by averaging predetermined evaluations is illustrated. However, it is not limited to these. For example, the proficiency level and the reliability level may be calculated by weighting a predetermined number of evaluations. For example, on the basis of the estimated difficulty level of the target work, the evaluation of the work whose estimated difficulty level is within a predetermined range is weighted with a greater weight than the evaluation of the work whose estimated difficulty level is outside the predetermined range, and is proficient The degree and the reliability may be calculated.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific state of distribution / integration of each device is not limited to the one shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured. For example, the authentication unit 40, the recruitment work reception unit 41, the application reception unit 42, the applicant presentation unit 43, the skill level calculation unit 44, the reliability level calculation unit 45, and the evaluation reception unit 46 are appropriately integrated. Also good. Further, all or any part of each processing function performed in each processing unit can be realized by a CPU and a program analyzed and executed by the CPU, or can be realized as hardware by wired logic. .

[Work distribution support program]
The various processes described in the above embodiments can also be realized by executing a program prepared in advance on a computer system such as a personal computer or a workstation. Therefore, in the following, an example of a computer system that executes a program having the same function as in the above embodiment will be described. First, a work distribution support program that controls alerting to the driver will be described. FIG. 19 is an explanatory diagram illustrating an example of a configuration of a computer that executes a work distribution support program.

  As illustrated in FIG. 19, the computer 400 includes a central processing unit (CPU) 410, a hard disk drive (HDD) 420, and a random access memory (RAM) 440. These units 400 to 440 are connected via a bus 500.

  The HDD 420 has the same functions as the authentication unit 40, the recruitment work reception unit 41, the application reception unit 42, the applicant presentation unit 43, the skill level calculation unit 44, the reliability level calculation unit 45, and the evaluation reception unit 46. The distribution support program 420a is stored in advance. Note that the work distribution support program 420a may be separated as appropriate.

  The HDD 420 stores various information. For example, the HDD 420 stores various data used for determining the OS and the order quantity.

  Then, the CPU 410 reads out and executes the work distribution support program 420a from the HDD 420, thereby executing the same operation as each processing unit of the embodiment. That is, the work distribution support program 420a operates in the same manner as the authentication unit 40, the recruitment work reception unit 41, the application reception unit 42, the applicant presentation unit 43, the skill level calculation unit 44, the reliability level calculation unit 45, and the evaluation reception unit 46. Execute.

  Note that the work distribution support program 420a is not necessarily stored in the HDD 420 from the beginning.

  Further, for example, the work distribution support program 420a may be stored in a “portable physical medium” such as a flexible disk (FD), a CD-ROM, a DVD disk, a magneto-optical disk, or an IC card inserted into the computer 400. Good. Then, the computer 400 may read and execute the program from these.

  Furthermore, the program is stored in “another computer (or server)” connected to the computer 400 via a public line, the Internet, a LAN, a WAN, or the like. Then, the computer 400 may read and execute the program from these.

DESCRIPTION OF SYMBOLS 1 Work distribution assistance system 10 Work distribution assistance apparatus 11 Request origin terminal 12 Worker terminal 20 Communication I / F part 21 Storage part 22 Control part 30 User table 31 Evaluation table 32 Recruitment work table 33 Applicant table 34 Work execution worker table 40 Authentication Unit 41 Recruitment Work Accepting Unit 42 Application Accepting Unit 43 Applicant Presenting Unit 44 Skill Level Calculation Unit 45 Reliability Level Calculation Unit 46 Evaluation Accepting Unit

Claims (5)

A storage unit that stores evaluations and evaluation sources for the work for each worker and work that has been performed,
Of the evaluations stored in the storage unit, a skill level calculation unit that calculates a skill level for each worker from the most recent predetermined number of evaluations for each worker,
Of the evaluations stored in the storage unit, the reliability for calculating the reliability for each worker from the most recent predetermined evaluation for each worker, with the request source of the target work to which the worker is allocated as the evaluation source A calculation unit;
A presentation unit that presents, for each worker, the skill level calculated by the skill level calculation unit and the reliability level calculated by the reliability level calculation unit;
A work distribution support apparatus characterized by comprising: The storage unit further stores the type of work for each worker and performed work,
The skill level calculation unit calculates the skill level from the same type of evaluation as the target work,
The work distribution support apparatus according to claim 1, wherein the reliability calculation unit calculates the reliability from an evaluation of the same type as the target work, with the request source of the target work as an evaluation source. The storage unit further stores an estimated difficulty level of work for each worker and performed work,
The skill level calculation unit calculates the skill level from an evaluation corresponding to the estimated difficulty level of the target work,
The said reliability calculation part calculates the said reliability from the evaluation corresponding to the estimation difficulty level of the said object work which uses the request origin of the said object work as an evaluation origin. The degree of reliability of Claim 1 or 2 characterized by the above-mentioned. Work distribution support device. On the computer,
For each worker and work that has been performed, among the evaluations stored in the storage unit that stores the evaluation and evaluation source for the work, the skill level is calculated for each worker from the most recent predetermined evaluation for each worker. ,
Of the evaluations stored in the storage unit, the reliability is calculated for each worker from the most recent predetermined evaluation for each worker, with the request source of the target work to distribute the worker as the evaluation source,
A work distribution support program that executes a process of presenting the calculated skill level and reliability level for each worker. On the computer,
For each worker and work that has been performed, among the evaluations stored in the storage unit that stores the evaluation and evaluation source for the work, the skill level is calculated for each worker from the most recent predetermined evaluation for each worker. ,
Of the evaluations stored in the storage unit, the reliability is calculated for each worker from the most recent predetermined evaluation for each worker, with the request source of the target work to distribute the worker as the evaluation source,
A work distribution support method characterized by executing a process of presenting the calculated skill level and reliability level for each worker.

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