JP2016155674A - Delivery management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system capable of managing the delivery of a package without using a delivery slip with individual information, such as the addresses and the names of a client and a recipient.SOLUTION: The client operates a UI application 20 of a portable communication device 2, inputs delivery information of a package 5, and transmits the delivery information to a delivery management server 3. The delivery management server 3 stores the delivery information in association with a delivery number after generating the delivery number corresponding to the delivery information transmitted from the portable communication device 2, and also transmits the delivery number to the portable communication device 2 of the client. The client operates the UI application 20 of the portable communication device 2, writes the delivery number received from the delivery management server 3 in an RFID tag 4, and the delivery management server 3 uses the delivery number read from the RFID tag 4 to manage the delivery of the package 5.SELECTED DRAWING: Figure 1

Description

  The present invention relates to a technique for managing delivery of a package performed by a delivery company or the like.

  When requesting delivery of a package to a courier company, a copy-type delivery slip in which package delivery information such as the name of the client or recipient is written is required. The contents of the delivery slip are often handwritten by the client in a copy-type delivery slip, but at present, the delivery information that the client enters in the delivery slip is delivered to the home using a smartphone or personal computer. There is also a service provided by a courier that can be registered in advance in the server of the courier and print out a delivery slip at a terminal installed in the delivery center of the courier.

  The delivery slip attached to the package is printed with a slip number used to identify the delivery slip and a barcode encoded with the slip number, and the delivery company manages delivery of the package with the delivery slip attached using this slip number. However, if you manage the delivery of a package using a barcode that encodes the slip number, there are problems such as “the position where the delivery slip is pasted is regulated” and “the slip number cannot be read from multiple packages at once”. Attempts to manage delivery of packages using RFID tags (RFID: Radio Frequency Identifier) are being studied.

  For example, Patent Documents 1 and 2 disclose inventions for improving the efficiency of package delivery using a delivery slip or label having an RFID tag. Patent Document 1 relates to an invention for improving the efficiency of package delivery management by associating an ID number stored in an RFID tag affixed to a package with a slip number of a delivery slip affixed to the package and storing it in a host computer of a courier. is there. In Patent Document 2, information specifying a recipient is stored in an RFID tag affixed to the package, and information specifying the recipient is read from the RFID tag when the package is received and stored in a host computer to receive the package. It is an invention for improving processing efficiency.

JP 2001-206514 A JP 2004-130527 A

  Increasing cases of consignment delivery of parcels at convenience stores such as convenience stores, and it may be desirable to prevent leakage of personal information such as the names of clients and recipients, but use delivery slips with RFID tags In the conventional technology for managing the delivery of packages, personal information such as the name of the address of the client or recipient is described in the delivery slip. It cannot be prevented from becoming known.

  Accordingly, an object of the present invention is to provide a system capable of managing delivery of a package without using a delivery slip in which personal information such as a client's address and a recipient's address name is described.

  A first invention that solves the above-described problems is an RFID tag that communicates by short-range wireless communication, a delivery management server that communicates by mobile communication, and the delivery management server that communicates by mobile communication. A portable communication device that communicates with the RFID tag, and the portable communication device uses the recipient's address and name as a delivery request process to be executed when the requester requests the courier to deliver the package. A process for transmitting a delivery request request including the delivery information to the delivery management server after obtaining a person's contact information as at least package delivery information from the client, and a delivery number corresponding to the delivery information. UI application that executes processing for writing the delivery number received from the delivery management server to the RFID tag that is attached to the package When the delivery management server receives the delivery request request from the portable communication device, the delivery management server generates a delivery number corresponding to the delivery request request as a process corresponding to the delivery request request, and then sends the delivery request request. A process of transmitting a delivery number to the portable communication device that has transmitted the request and a process of storing the delivery information included in the delivery request request in association with the delivery number are executed, and the RFID device sends the RFID When a processing request including the delivery number read from the tag is received, the processing received by the delivery management server using the delivery information stored in association with the delivery number included in the processing request received by the delivery management server A delivery management system including a delivery management unit that executes processing corresponding to a request.

  According to a second invention for solving the above-described problem, the UI application of the mobile communication device is delivered from the RFID tag attached to the delivered package as a package receiving process executed when the recipient receives the package. A process of reading a number, a process of transmitting a recipient confirmation request including a delivery number read from the RFID tag and a contact address of the recipient to the delivery management server, and the delivery management unit of the delivery management server includes: When the recipient confirmation request is received from the portable communication device possessed by the recipient, the delivery stored in association with the delivery number included in the recipient confirmation request as processing corresponding to the recipient confirmation request The contact information of the recipient is obtained from the information, and collated with the contact information of the recipient included in the recipient confirmation request. A delivery management system.

  According to a third invention for solving the above-described problem, the portable communication device includes a position detection unit that detects position information of the portable communication device, and the UI application of the portable communication device is configured to perform the package receiving process, The location information acquired from the location detection unit is included in the recipient confirmation request, and the delivery management unit of the delivery management server includes a delivery included in the recipient confirmation request as a process corresponding to the recipient confirmation request. A delivery management system according to the second invention, characterized in that a recipient's address is acquired from the delivery information stored in association with a number and collated with location information included in the recipient confirmation request. It is.

  According to a fourth aspect of the present invention for solving the above-described problem, when the UI application of the mobile communication device receives a delivery number corresponding to the delivery request request from the delivery management server in the delivery request process, the contact information of the recipient is received. Sending a delivery number to the destination and sending a package inquiry request including a delivery number sent from the requester to the delivery management server as a package inquiry process executed when the recipient inquires about delivery of the package. A process for displaying the delivery information received from the delivery management server is executed, and when the delivery management unit of the delivery management server receives the package inquiry request from the portable communication device possessed by a recipient, the package inquiry request As a process corresponding to the package inquiry, the package inquiry is sent to the mobile communication device that has transmitted the package inquiry request. And executes a process of transmitting the delivery information associated with the delivery number included in the determined, a delivery management system as claimed in any one of the first to third aspects of the invention.

According to the first aspect described above, when the UI application of the mobile communication device executes the delivery request process, the delivery information of the package requested by the requester to the delivery company is changed to the delivery number corresponding to the delivery information. Since the delivery number is stored in the RFID tag that is associated with and stored in the delivery management server and further attached to the package that the client requests delivery to the courier, the delivery management server associates it with the delivery number read from the RFID tag. Using the stored delivery information, processing corresponding to the processing request received by the delivery management server can be executed.
According to the second invention, the delivery management server can execute the identity verification process of the recipient who receives the package using the contact information of the recipient included in the delivery information. According to the third invention, the delivery management server can execute identity verification processing of the recipient who receives the package using the address of the recipient included in the delivery information. According to the fourth aspect of the invention, the delivery management server can transmit the delivery information of the package inquired from the mobile communication device to the mobile communication device, and the recipient knows what is delivered from which client. be able to.

The figure explaining the structure of the delivery management system which concerns on this embodiment. The block diagram of the delivery management system which concerns on this embodiment. The figure explaining the delivery request process which UI application performs. The figure explaining the package receipt process which a UI application performs. The figure explaining the package inquiry process which UI application performs.

  From here, preferred embodiments of the present invention will be described. The following description is not intended to limit the technical scope of the present invention, but is provided to aid understanding.

  FIG. 1 is a diagram illustrating a configuration of a delivery management system 1 according to the present embodiment. The delivery management system 1 according to the present embodiment is a system designed so that delivery of a package 5 can be managed without using a paper medium delivery slip.

  As shown in FIG. 1, a delivery management system 1 according to this embodiment includes an RFID tag 4 that communicates by short-range wireless communication, a delivery management server 3 that communicates by mobile communication, and a delivery management server that performs mobile communication. 3 and at least a mobile communication device 2 that communicates with the RFID tag 4 by short-range wireless communication, and a requester who requests the delivery company to deliver the package 5, and the requester requests delivery to the delivery company. Each recipient who receives the package 5 has a portable communication device 2.

  When managing the delivery of package 5 using a copy-type delivery slip, the delivery slip number and delivery information for managing the delivery of package 5 (requester's address name and contact information, recipient address name and contact information, package) 5), a copy-type delivery slip printed or filled in is attached to the package 5. In the delivery management system 1 according to the present embodiment, delivery information is not known to anyone other than the courier. Only the RFID tag 4 storing the delivery number used for delivery management of the package 5 is pasted on the package 5, and the delivery information of the package 5 is associated with the delivery number stored in the RFID tag 4 pasted on the package 5 for delivery management. Stored in the server 3.

  The delivery management server 3 stores delivery information in association with the delivery number, and then receives a processing request including the delivery number read from the RFID tag 4 from a device related to delivery of the package 5 (for example, the mobile communication device 2). Using the delivery information stored in association with the delivery number included in the processing request received by the delivery management server 3, processing corresponding to the processing request received by the delivery management server 3 is executed. Note that the mobile communication device 2 is a device used to request delivery of the package 5 and receive the package 5.

  FIG. 2 is a block diagram of the delivery management system 1 according to the present embodiment. The RFID tag 4 affixed to the package 5 requested by the client to be delivered to the delivery company is a label-like or card-like medium, and is a well-known content, so it is not shown in FIG. An antenna for wireless communication and an IC chip for short-range wireless communication using this antenna are mounted. The IC chip mounted on the RFID tag 4 has an electrically rewritable non-volatile memory. When the RFID tag 4 is attached to the package 5, the IC chip non-volatile memory has a portable cell carried by the client. The delivery number of the package 5 received from the delivery management server 3 is written by the communication device 2.

  As shown in FIG. 2, the delivery management server 3 according to the present embodiment manages delivery of a package 5 using a delivery number written in an RFID tag 4 attached to the package 5 as a function realized by a computer program. And a delivery information DB 31 that stores at least the delivery information of the package 5 in association with the delivery number written in the RFID tag 4 attached to the package 5 as a DB (DB: DataBase).

  The delivery management unit 30 of the delivery management server 3 can manage delivery of the package 5 using the delivery number written in the RFID tag 4 attached to the package 5 (delivery address (name and contact information of the client) When a request for delivery including a person's address and contact information, and the name of the package 5 is received from the portable communication device 2 possessed by the client, the delivery number corresponding to this delivery information is processed as processing corresponding to the delivery request. In association with the delivery number generated by the delivery management unit 30 and registering the delivery information included in the delivery request request in the delivery information DB 31 and the delivery number to the mobile communication device 2 that sent the delivery request request. Process to send.

  Further, the delivery management unit 30 of the delivery management server 3 issues a recipient confirmation request including the delivery number stored in the RFID tag 4 attached to the package 5, the contact information of the recipient, and the location information of the mobile communication device 2. When receiving from the recipient's mobile communication device 2, as a process corresponding to the recipient confirmation request, the delivery information associated with the delivery number included in the recipient confirmation request is retrieved from the delivery information DB 31 and retrieved from the delivery information DB 31. By verifying the recipient's contact information included in the delivery information with the recipient's contact information included in the recipient confirmation request, the recipient's identity is verified using the recipient's contact information. Further, the delivery management unit 30 of the delivery management server 3 collates the address of the recipient included in the delivery information retrieved from the delivery information DB 31 with the location information contained in the recipient confirmation request as the identity verification of the recipient. When the recipient's identity is verified using the recipient's address, and the recipient's identity is confirmed using the recipient's contact information and the recipient's identity is confirmed using the recipient's address, The delivery permission is notified to the driver of the delivery company who is in charge of delivery of the package 5.

  In addition, when the delivery management unit 30 of the delivery management server 3 receives a package inquiry request including the delivery number written in the RFID tag 4 attached to the package 5 from the portable communication device 2 of the recipient, it responds to the package inquiry request. As processing, the delivery information associated with the delivery number included in the package inquiry request is searched from the delivery information DB 31 and searched for the mobile communication device 2 (which becomes the requester's mobile communication device 2) that transmitted the package inquiry request. Process to send the delivery information. By transmitting the delivery information corresponding to the delivery number to the requester's mobile communication device 2, the recipient can confirm in advance from whom what is delivered before the package 5 is delivered.

  Note that the processing corresponding to the processing request including the delivery number written in the RFID tag 4 attached to the package 5 is not limited to the above-described content. For example, a POS terminal installed in a store where the client brings baggage 5 sends a charge calculation request including a delivery number written on RFID tag 4 attached to baggage 5 to delivery management server 3 for delivery management. The delivery management unit 30 of the server 3 can also calculate the delivery fee for the package 5 using the delivery information corresponding to this delivery number.

  The portable communication device 2 possessed by each of the client and the recipient is a portable communication device having a display corresponding to two types of communication, short-range wireless communication and mobile communication. In FIG. 1, NFC (Near Field Communication) The mobile communication device 2 is illustrated in the form of a smartphone corresponding to the above.

  As illustrated in FIG. 2, the mobile communication device 2 according to the present embodiment includes a short-range wireless communication unit 21 that performs signal processing related to short-range wireless communication, and a signal related to mobile communication using a mobile communication network. A mobile communication unit 22 that performs processing, a position detection unit 23 that detects position information of the mobile communication device 2, and a display (here, a touch panel 24) that displays a user interface (UI) are provided. A UI application 20 that provides a UI necessary for using the service provided by the delivery company is provided as an application for operating the application processor of the mobile communication device 2.

  The short-range wireless communication unit 21 included in the mobile communication device 2 is a function realized by a short-range wireless communication chip (for example, an NFC chip) that performs signal processing related to short-range wireless communication and an antenna for short-range wireless communication. The mobile communication unit 22 included in the mobile communication device 2 is a function realized by an RF transceiver chip that performs signal processing related to mobile communication using a mobile communication network and an antenna for mobile communication. In addition, as a method for detecting position information by the position detection unit 23 included in the mobile communication device 2, a method using a GPS (Global Positioning System), a method using a position of a base station of a mobile communication network, and the like are already known. It has been.

  The UI application 20 of the mobile communication device 2 is an application published by a delivery company. In the delivery management system 1 according to this embodiment, the user (here, the requester and the recipient) communicates with the delivery management server 3. Is performed through the UI application 20 installed in the mobile communication device 2.

  From here, operation | movement of the delivery management system 1 is demonstrated, explaining the process which UI application 20 installed in the mobile communication apparatus 2 performs.

  First, a delivery request process executed by the UI application 20 of the mobile communication device 2 will be described. FIG. 3 is a diagram for explaining a delivery request process executed by the UI application 20 of the mobile communication device 2. The delivery request process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the client requests the delivery company to deliver the package 5, and requests the delivery company to deliver the package 5. When the requester starts up the UI application 20 of the mobile communication device 2 possessed by the requester and performs an operation for requesting delivery of the package 5, the UI application 20 executes a delivery request process.

  In the delivery request process, the UI application 20 of the mobile communication device 2 first displays the UI for inputting the delivery information of the package 5 on the touch panel 24 of the mobile communication device 2 and acquires the delivery information input to the UI by the client. (S1). The delivery information input by the client includes the client's address name and client's contact information, the receiver's address name and receiver's contact information, the contents of the package 5, and the like. The recipient's contact information included in the delivery information can be the telephone number of the mobile communication device 2 or the recipient's e-mail address.

  Next, the UI application 20 of the mobile communication device 2 displays a UI for transmitting the delivery information to the delivery management server 3 on the touch panel 24 of the mobile communication device 2, and the client sends the delivery information to the delivery management server 3. Then, the UI application 20 uses the mobile communication unit 22 to transmit a delivery request request including delivery information acquired from the requester to the delivery management server 3 (S2).

  When a delivery request request is transmitted from the mobile communication device 2 to the delivery management server 3, the delivery management unit 30 of the delivery management server 3 responds to the delivery information included in the delivery request request as a process corresponding to the delivery request request. After generating a delivery number (S3) and registering delivery information included in the delivery request request in the delivery information DB 31 in association with this delivery number (S4), the delivery number is sent to the mobile communication device 2 that sent the delivery request request. Is transmitted (S5).

  When the UI application 20 of the mobile communication device 2 receives the delivery number from the delivery management server 3 using the mobile communication unit 22, the delivery number received from the delivery management server 3 is registered in the delivery history of the UI application 20. Thereafter (S6), the mobile communication unit 22 is used to transmit the delivery number received from the delivery management server 3 to the recipient's contact included in the delivery information entered by the requester by a short message (S7). .

  Next, the UI application 20 of the mobile communication device 2 displays a message on the touch panel 24 instructing to hold the mobile communication device 2 over the RFID tag 4 attached to the package 5, and then activates the short-range wireless communication unit 21. When the short-range wireless communication unit 21 detects the RFID tag 4, the delivery number received from the delivery management server 3 is transmitted to the RFID tag 4 detected by the short-range wireless communication unit 21, and the delivery number received from the delivery management server 3. Is written on the RFID tag 4 (S8), and the client attaches the RFID tag 4 on which the delivery number is written to the package 5, and the procedure is completed.

  As described above, when the UI application 20 of the mobile communication device 2 executes the delivery request process, the delivery information of the package 5 requested by the requester to be delivered to the courier is associated with the delivery number corresponding to the delivery information. Since the delivery number is stored in the RFID tag 4 that is stored in the delivery management server 3 and further attached to the package 5 that the client requests delivery to the courier, the delivery management server 3 reads the delivery number read from the RFID tag 4. The delivery management server 3 can execute processing corresponding to the processing request received by using the delivery information stored in association with.

  By doing so, no information about the client or recipient is written in the package 5, but the delivery center or distribution center of the courier company corresponds to the delivery number read from the RFID tag 4. The delivery management server 3 is inquired about the delivery information to be sent, and the delivery processing of the package 5 can be performed according to the delivery information transmitted from the delivery management server 3.

  Next, a package receiving process executed by the UI application 20 of the mobile communication device 2 will be described. FIG. 4 is a diagram for explaining the package receiving process executed by the UI application 20 of the mobile communication device 2. The package receiving process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the recipient receives the package 5 from the delivery company, and when the recipient receives the package 5 from the delivery company. When the recipient activates the UI application 20 of the mobile communication device 2 and performs an operation of receiving the package 5, the UI application 20 executes package reception processing.

  In the package receiving process, first, the UI application 20 of the mobile communication device 2 displays a message instructing to hold the mobile communication device 2 held by the recipient over the RFID tag 4 attached to the package 5. Then, the short-range wireless communication unit 21 is operated, and the delivery number is read from the RFID tag 4 detected by the short-range wireless communication unit 21 (S10).

  Next, the UI application 20 of the mobile communication device 2 activates the position detection unit 23 to acquire the position information of the mobile communication device 2 at this time (S11), and uses the mobile communication unit 22 to generate the RFID. A recipient confirmation request including the delivery number read from the tag 4, the contact information of the recipient, and the location information acquired by the location detector 23 is transmitted to the delivery management server 3 (S12). The contact information of the recipient to be included in the recipient confirmation request can be registered in advance in the UI application 20, or can be read out from the mobile communication device 2 by the UI application 20.

  Upon receiving the recipient confirmation request, the delivery management unit 30 of the delivery management server 3 retrieves the delivery information associated with the delivery number included in the recipient confirmation request from the delivery information DB 31 and retrieves from the delivery information DB 31. Confirm the recipient's identity using the recipient's contact by checking if the recipient's contact included in the delivery information matches the recipient's contact included in the recipient confirmation request ( S13).

  Next, the delivery management unit 30 of the delivery management server 3 collates the address of the recipient included in the delivery information retrieved from the delivery information DB 31 with the location information contained in the recipient confirmation request, and acquires it from the delivery information DB 31. By confirming whether the address of the recipient included in the delivery information corresponds to the location information included in the recipient confirmation request, the identity of the recipient is confirmed using the address of the recipient (S14). More specifically, the delivery management unit 30 of the delivery management server 3 specifies location information corresponding to the address of the recipient using a map service or the like that provides map data, and sets the address information of the recipient. By checking whether or not the location information included in the recipient confirmation request is included within a predetermined range centering on the corresponding location information, the address of the recipient is changed to the location information included in the recipient confirmation request. Check whether it is applicable.

  Next, when the delivery management unit 30 of the delivery management server 3 succeeds in the identity verification of the recipient using the contact information of the recipient and the identity verification of the recipient using the address of the recipient, the delivery permission of the package 5 is permitted. Is notified to the driver of the delivery company who is in charge of delivery of the package 5 (S15), and the package 5 is delivered from the driver of the package delivery company to the recipient. Since the driver of the courier generally has a mobile terminal dedicated to the courier, the delivery management server 3 delivers the mobile terminal owned by the driver of the courier who is in charge of delivery of the package 5. A request for confirming delivery of the package 5 including the delivery number read from the RFID tag 4 attached to the package 5 is sent to the management unit 30, and the delivery management unit 30 of the delivery management server 3 When the identity verification is successful, it may be configured to notify the delivery permission of the package 5 to the portable terminal that has transmitted the confirmation request for the delivery permission of the package 5. With this configuration, it is possible for the delivery management unit 30 of the delivery management server 3 to grasp which parcel delivery company driver is going to deliver which parcel 5 to which recipient.

  As described above, when the UI application 20 of the mobile communication device 2 executes the package receiving process, the delivery management server 3 uses the delivery information stored in association with the delivery number read from the RFID tag 4. , It becomes possible to execute identity verification processing of the recipient who receives the package 5.

  Next, a package inquiry process executed by the UI application 20 of the mobile communication device 2 will be described. FIG. 5 is a diagram for explaining a package inquiry process executed by the UI application 20 of the mobile communication device 2. The package inquiry process executed by the UI application 20 of the mobile communication device 2 is a process executed by the UI application 20 when the receiver makes an inquiry about the package 5 requested by the client to be delivered to the delivery company. When the recipient makes an inquiry about the package 5, when the recipient activates the UI application 20 of the mobile communication device 2 and performs an operation to make an inquiry about the package 5, the UI application 20 executes the package inquiry process.

  In the package inquiry process, first, the UI application 20 of the mobile communication device 2 uses the mobile communication unit 22 to register the delivery number received from the requester's mobile communication device 2 in the reception history of the UI application 20 ( S20). As a method of registering the delivery number transmitted from the requester's mobile communication device 2 in the reception history of the UI application 20, the receiver inputs the delivery number transmitted from the requester's mobile communication device 2 to the UI application 20. There is also a method for the UI application 20 to read the delivery number transmitted from the client's mobile communication device 2.

  After the delivery number transmitted from the requester's mobile communication device 2 is registered in the reception history of the UI application 20, when the recipient selects the delivery number registered in the reception history, the UI application 20 Using the communication unit 22, a package inquiry request including the delivery number selected by the recipient is transmitted to the delivery management server 3 (S21).

  When the delivery management unit 30 of the delivery management server 3 receives the package inquiry request from the recipient's mobile communication device 2, the delivery management unit 30 searches the delivery information DB 31 for delivery information associated with the delivery number included in the package inquiry request (S22). ), The delivery information is transmitted to the mobile communication device 2 that has transmitted the package inquiry request (S23).

  When the UI application 20 of the recipient's portable communication device 2 receives the delivery information from the delivery management server 3 using the mobile communication unit 22, the delivery information is displayed on the touch panel 24 of the portable communication device 2 ( S24), this procedure ends.

  In this way, when the UI application 20 of the mobile communication device 2 executes the package inquiry process, the delivery management server 3 uses the delivery information stored in association with the delivery number read from the RFID tag 4, It is possible to respond to an inquiry about the package 5, and the recipient can know what is delivered from which client by looking at the delivery information transmitted from the delivery management server 3.

  As described above, the delivery information of the package 5 is managed by the delivery management server 3, and only the RFID tag 4 storing the delivery number corresponding to the delivery information is attached to the package 5, so that the address of the requester or recipient The delivery of the package 5 can be managed without using a delivery slip in which personal information such as name is described.

DESCRIPTION OF SYMBOLS 1 Delivery management system 2 Mobile communication apparatus 20 UI application 21 Near field communication part 22 Mobile communication part 23 Position detection part 24 Touch panel 3 Delivery management server 30 Delivery management part 31 Delivery information DB
4 RFID tag 5 Luggage

Claims (4)

From an RFID tag that communicates by short-range wireless communication, a delivery management server that communicates by mobile communication, and a portable communication device that communicates with the delivery management server by mobile communication and communicates with the RFID tag by short-range wireless communication At least composed,
The mobile communication device obtains the address and address of the recipient from the client as at least package delivery information as delivery request processing to be executed when the client requests the courier to deliver the package. Processing for transmitting a delivery request request including delivery information to the delivery management server, and receiving a delivery number corresponding to the delivery information from the delivery management server, the RFID for attaching the delivery number received from the delivery management server to a package A UI application that executes the process of writing to the tag is provided.
When the delivery management server receives the delivery request request from the mobile communication device, the delivery management server generates a delivery number corresponding to the delivery request request as a process corresponding to the delivery request request, and then sends the delivery request request A process of transmitting a delivery number to the portable communication device and a process of storing the delivery information included in the delivery request request in association with the delivery number are read out from the RFID tag from the device related to package delivery When a processing request including a delivery number is received, the delivery management server uses the delivery information stored in association with the delivery number included in the processing request received by the delivery management server, and responds to the processing request received by the delivery management server. It has a delivery management unit that executes processing,
A delivery management system characterized by that. The UI application of the mobile communication device reads the delivery number from the RFID tag affixed to the delivered package, and reads from the RFID tag as the package receiving process executed when the recipient receives the package. Executing a process of transmitting a recipient confirmation request including a delivery number and a contact address of the recipient to the delivery management server;
When the delivery management unit of the delivery management server receives the recipient confirmation request from the portable communication device possessed by the recipient, the delivery management unit includes a delivery included in the recipient confirmation request as a process corresponding to the recipient confirmation request. Obtaining a recipient's contact information from the delivery information stored in association with the number and collating with the recipient's contact information included in the recipient confirmation request;
The delivery management system according to claim 1, wherein: The mobile communication device includes a position detection unit that detects position information of the mobile communication device, and the UI application of the mobile communication device receives the position information acquired from the position detection unit in the package receiving process. Included in the verification request,
The delivery management unit of the delivery management server obtains a recipient address from the delivery information stored in association with a delivery number included in the recipient confirmation request as a process corresponding to the recipient confirmation request. And verifying with the location information included in the recipient confirmation request,
The delivery management system according to claim 2, wherein: When the UI application of the portable communication device receives a delivery number corresponding to the delivery request request from the delivery management server in the delivery request process, the UI application sends the delivery number to the contact address of the recipient. As a package inquiry process executed when an inquiry about delivery of a package is made, a package inquiry request including a delivery number transmitted from the requester is transmitted to the delivery management server, and the delivery information received from the delivery management server is displayed. Execute the process,
When the delivery management unit of the delivery management server receives the package inquiry request from the portable communication device possessed by a recipient, the delivery communication unit transmits the package inquiry request as a process corresponding to the package inquiry request. A process for transmitting the delivery information associated with the delivery number included in the package inquiry request;
The delivery management system according to any one of claims 1 to 3, wherein

Images