JP2016071716A - Action support device, action support system and action support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an action support device capable of presenting action allowing a user to enjoy at least any of service and goods potentially wanted by the user, and further to provide an action support system and an action support method.SOLUTION: An action support device comprises: a biological information detection section detecting biological information of a user; a desire estimation section 278 estimating a desire of the user on the basis of the biological information detected; and action presentation sections (a notification section, a notification control section 272, a countermeasures determination section 279, a search result acquisition section 280 and a proposal information generation section 281) presenting action allowing the user to enjoy at least any of service and an article corresponding to the estimated desire of the user.SELECTED DRAWING: Figure 5

Description

  The present invention relates to an action support device, an action support system, and an action support method.

2. Description of the Related Art Conventionally, there has been proposed a shopping assist system that guides a customer to a desired product display position in a store and assists shopping (for example, see Patent Document 1).
The shopping assist system described in Patent Document 1 includes a POS (Point Of Sales) system, a cart with a shopping assist terminal device, and a route navigation system. Thus, in the shopping assist system, when the user inputs a desired product on the input screen of the shopping assist terminal device attached to the cart, the route navigation system displays the user at the display position of the input purchase planned product. A guidance route for guidance is set, and the user is guided in the store according to the set guidance route.

JP 2012-185581 A

  However, in the shopping assist system described in Patent Document 1, it is necessary for the user to select a product that the user wants to purchase. In addition, the use of the system is limited to the case where the user is located in the store where the shopping assist system is provided. For example, when the user is located outside the store, the system may be used. Can not. Furthermore, since the user inputs or selects a product he / she wants to purchase, the shopping assist system may not necessarily provide the product and service that the user potentially desires.

  An object of the present invention is to solve at least a part of the above-described problems, and an action support apparatus capable of presenting an action that can be enjoyed by at least one of a service and a product that a user potentially desires. An object is to provide an action support system and an action support method.

  The behavior support apparatus according to the first aspect of the present invention includes a biological information detection unit that detects biological information of a user, a desire estimation unit that estimates the user's desire based on the detected biological information, An action presentation unit that presents an action that can enjoy at least one of a service and an article according to the estimated user's desire.

The desire here includes not only the user's awareness, but also the desire that the user is not aware of, and the best that the user should select according to the situation, regardless of consciousness or unconsciousness. This includes things that include behaviors and options.
According to the said 1st aspect, a user's desire is estimated based on biometric information, and the action which can enjoy at least any one of the service according to the said estimated desire and goods is shown. By presenting such an action, it is possible to make the user easily recognize an action that can be enjoyed by at least one of a service and a product that the user desires without being aware of it. Therefore, the user can satisfy the potential desire of the user by executing the presented action.

In the said 1st aspect, it has an abnormality determination part which determines whether the detected said biometric information is in a normal range, and the said desire estimation part is when it determines with the said biometric information not being in a normal range In addition, it is preferable to estimate the user's desire.
The case where the biological information is not within the normal range can be exemplified by the case where an abnormality (mental or physical abnormality) occurs in the user, and further, for example, symptoms such as hypoglycemia and heat stroke The case where it has occurred can be mentioned.

According to the first aspect, when the abnormality determination unit determines that the user's biological information is not within the normal range, the user's potential desire is estimated based on the biological information. Thereby, for example, when it is determined that a hypoglycemia symptom having a low blood glucose level as biometric information has occurred, it is possible to estimate a user's potential desire for sugar (glucose). Also, for example, when it is determined that the body temperature as biometric information is high, the amount of sweat as biometric information is large, and heat stroke symptoms are occurring, the user's potential that he wants water and salt Can be estimated.
Therefore, even when the user is not aware of the abnormality of the body, it is possible to present an action to escape from the abnormality of the body and to quickly eliminate the abnormal state of the body.

In the first aspect, there is a body motion information detection unit that detects body motion information of the user, and the desire estimation unit is configured to detect the user's body motion information based on the detected biological information and the body motion information. It is preferable to estimate the desire.
According to the said 1st aspect, a user's potential desire can be estimated based on biological information and body motion information. For example, when it is determined that the blood glucose level detected as the biological information is relatively low and the hypoglycemic symptoms are occurring, the degree of the hypoglycemic symptoms is determined based on the intensity of exercise performed by the user. I can grasp. In this case, for example, when the hypoglycemia symptom is severe, it is possible to present an action that can enjoy an immediately effective sugar content. Therefore, it is possible to present an action more suited to the state of the user's body.

In the first aspect, the article information related to the article according to the user's desire from the server constituting the notifying unit for notifying various information and the point-of-sale information management system for managing the article information relating to each of the plurality of articles. It is preferable that the behavior presentation unit causes the notification unit to notify the product information acquired by the product information acquisition unit.
The point-of-sale information management system is composed of stores such as supermarkets and convenience stores, devices such as vending machines, and servers that communicate with these via a network and execute inventory management of articles, etc. This is a so-called POS system. Examples of the item information include the name of the item, a description, a list price (desired retail price), and a photograph.
According to the first aspect, the article information related to the article according to the user's desire is acquired from the server constituting the point-of-sale information management system, and the article information is notified by the notification unit. It is possible to make the user easily recognize the article information related to the desired article. Therefore, it is possible to make the user grasp detailed information on the article.

  In the said 1st aspect, the alerting | reporting part which alert | reports various information, the location information acquisition part which acquires the said user's present location, and the point-of-sale information management system which manages the location information regarding the provision place which can provide goods and a service Location information acquisition that acquires the location information indicating the location where the user can enjoy at least one of services and goods according to the user's desire based on the acquired current location of the user It is preferable that the action presentation unit causes the notification unit to notify the acquired location information.

  According to the first aspect, location information regarding a place where the user can enjoy at least one of services and goods necessary for the user is acquired from the server configuring the point-of-sale information management system, and the acquired location information is used. The person is informed. Thereby, it is possible to make the user easily recognize a providing place where the user can enjoy at least one of the services and goods that the user desires. In addition, since location information indicating the provision location is acquired based on the current location of the user, the provision location relatively close to the current location can be notified to the user. Therefore, the convenience of the action support device can be improved.

In the first aspect, there is a route generation unit that generates a route from the current position of the user to the place indicated by the location information, and the action presentation unit is configured to generate the route and the route along the route. It is preferable that the notification unit is informed of any time required for movement.
According to the first aspect, any one of the route to the providing place where the user can enjoy either the service or the article according to the user's desire and the time required for moving along the route is notified. The According to this, it is possible to make the user easily recognize either the service according to the user's desire and the route to the place where the article is provided and the time required for moving along the route.

In the said 1st aspect, it has a user information acquisition part which acquires user information containing the user's action history acquired from the user's position information detected by the position information acquisition part, and the action The presenting unit preferably presents the action based on the user information.
Examples of the action history include “when, where” and “daily running route”. Moreover, as user information, in addition to the above behavior history, user attributes, presence / absence of medical conditions, food preferences, and the like can be exemplified.
Here, if the state of the pupil and the heartbeat are detected as the biological information of the user, and the user's state is a state in which the desire for sleep is high, for example, it is conceivable to present drinking coffee. You may not like coffee.
On the other hand, according to the first aspect, when presenting an action according to the user's desire, in addition to biological information, user information related to the user (in this case, the user's food preference) See also. According to this, for example, if the user does not drink coffee at all, it can be presented that another drink containing caffeine is taken instead of coffee. Therefore, the action according to the user's needs can be presented.

In the first aspect, based on the table, a storage unit that stores a table in which the detected biological information is associated with the estimated user's desire and a means for satisfying the user's desire. It is preferable to have a coping method determination unit that determines a coping method that satisfies the user's desire.
According to the first aspect, the coping method determining unit determines a coping method that satisfies the user's desire based on the table, and the action proposing unit presents an action according to the determined coping method. Thus, it is possible to accurately and promptly present an action that can enjoy the service and the article. Therefore, the process related to the presentation of the action can be simplified, and the potential desire of the user can be satisfied quickly.

In the first aspect, it is preferable that the biological information includes at least one of the user's pulse wave, heart rate, blood pressure, body temperature, blood sugar level, sweating amount, and pupil state.
According to the said 1st aspect, a user's desire can be estimated in detail and correctly based on the said biometric information by acquiring the said pulse wave etc. as biometric information. For example, if the pulse wave (pulse) and body temperature are high and the amount of sweating is high, the symptoms of heat stroke are suspected, so the desire estimation unit can estimate that the user's body wants water. Further, for example, if the pulse wave or heart rate is low and the movement of the pupil is small, the desire estimation unit can estimate that the sleep desire is high. Therefore, it becomes easy to surely grasp the potential desire of the user appropriately, and as a result, an action satisfying the desire can be presented appropriately.

  An action support system according to a second aspect of the present invention includes a detection device that detects and transmits biological information of a user, and a server that processes the biological information transmitted from the detection device, the detection device including: A biological information detection unit that detects the biological information, a detection device side transmission unit that transmits the detected biological information, and a notification unit that notifies information received from the server, Based on the biological information received from the detection device, a desire estimation unit that estimates the user's desire, and at least one of a service and an article according to the estimated user's desire can be received. An action presenting unit that presents an action and a server-side transmitting unit that transmits action information indicating the action to the detection device.

  According to the said 2nd aspect, there can exist an effect similar to the action assistance apparatus which concerns on the said 1st aspect. Further, if the detection device includes only the biological information detection unit, the detection device side transmission unit, and the notification unit, and the server includes a desire estimation unit, an action presentation unit, and a server side transmission unit, the control unit of the detection device. Therefore, the detection device can be reduced in cost, weight, and size.

The action support method according to the third aspect of the present invention detects a user's biometric information, estimates the user's desire based on the detected biometric information, and satisfies the estimated user's desire. It is characterized by presenting an action that can enjoy at least one of the corresponding service and article.
According to the said 3rd aspect, when the action assistance apparatus performs the process according to the action assistance method which concerns on the said 3rd aspect, there can exist an effect similar to the action assistance apparatus which concerns on the said 1st aspect.

The schematic diagram which shows the action assistance system which concerns on 1st Embodiment of this invention. The schematic diagram which shows the structure of the server which comprises the POS system in the said 1st Embodiment. The figure which shows the detail of goods description in the memory | storage part of the server in the said 1st Embodiment. The block diagram which shows the structure of the action assistance apparatus in the said 1st Embodiment. The block diagram which shows the structure of the control part of the action assistance apparatus in the said 1st Embodiment. The figure which shows the hypoglycemia countermeasure table in the said 1st Embodiment. The figure which shows an example of the screen as which the action proposal information in the said 1st Embodiment was shown. The figure which shows an example by which the route | route to the store which sells the merchandise information of the goods which should be acquired in the action presentation process in the said 1st Embodiment, and the said goods was shown. The figure which shows an example by which the action presentation process in the vending machine in the said 1st Embodiment was performed. The flowchart which shows the alerting | reporting control process in the said 1st Embodiment. The flowchart which shows the action presentation process in the said 1st Embodiment. The figure which shows the heat stroke countermeasure table memorize | stored in the memory | storage part of the action assistance apparatus which concerns on 2nd Embodiment of this invention. The figure which shows an example of the screen where the action proposal information in the said 2nd Embodiment was shown. The figure which shows an example of the screen by which the route to the parking area which sells action proposal information and the goods which should be acquired in the action presentation process which concerns on 3rd Embodiment of this invention was shown.

[First Embodiment]
Hereinafter, a first embodiment of the present invention will be described based on the drawings.
[Outline of action proposal system]
FIG. 1 is a schematic diagram illustrating a configuration of an action support system 1 according to the present embodiment.
As shown in FIG. 1, the behavior support system 1 includes a behavior support device 2 used by a user, a server 3, a terminal device PT1 installed in a supermarket 4, a terminal device PT2 installed in a convenience store 5, and And vending machine 6. The server 3 and the terminal devices PT1 and PT2 and the terminal device PT3 built in the vending machine 6 can communicate with each other via the network N.
Product information (article information) related to products (articles) sold in each of the supermarket 4, convenience store 5, and vending machine 6 is based on information transmitted / received via the terminal devices PT1 to PT3. 3 is managed. That is, the server 3 and the terminal devices PT1 to PT3 constitute a point-of-sale information management system (a so-called POS system). Further, the action support apparatus 2 and the server 3 can communicate with each other via the network N. Note that the POS system is a system that holds information on services to be provided and articles (service information and article information), and aggregates sales results and the like for each item at the time of sale of the article.

And in the said action assistance system 1, the action assistance apparatus 2 estimates a user's potential desire based on user information including a user's biological information, body movement information, action history, etc., and the said estimation Presenting services and goods that satisfy the desired needs. At this time, when presenting an action to acquire an article that satisfies the user's desire, information on the article is acquired from the server 3 constituting the POS system, and a place where the article can be provided (for example, By displaying the route to the store, vending machine, etc.) along with the presented action, the potential desire of the user is satisfied.
Hereinafter, the action support apparatus 2 and the server 3 will be described.

Server configuration
FIG. 2 is a schematic diagram showing the configuration of the server 3 constituting the POS system.
In the POS system according to the present embodiment, the server 3 includes the article information of articles sold at the supermarket 4, the convenience store 5, and the vending machine 6, and the sale information of the articles (at each store and vending machine). Inventory status).
The server 3 includes a control unit (not shown) having a CPU (Central Processing Unit) that controls the operation of the server 3, and also includes a storage unit 30 as shown in FIG. In this storage unit 30, a database 31 in which information on services and products and information on stores is set, and a database in which information indicating products sold in the supermarket 4 (for example, products ₁ to _n ) are set. 32, a database 33 in which information about products sold at the convenience store 5 is set, and a database 34 in which information about each product sold in the vending machine 6 is set are stored. .

Specifically, the database 31 includes a content table, a detailed information table, and a store information table.
In the content table, the contents of services and products are set. In this content table, service ID or product ID (for example, JAN code), service name or product name, description, product photo, category, store ID indicating a store that provides the service or product, Is set.

FIG. 3 is a diagram showing a detailed information table included in the database 31.
The detailed information table is a table in which detailed information on products is set. In this embodiment, items such as product ID, sugar content, calories, sweetness, and hypoglycemia support are set.
Among these, in the sugar column, either glucose or polysaccharide is set as the type of sugar contained in the corresponding product, and the sugar content is set. In the calorie column, the calorie per 100 g of the corresponding product is set, and in the sweet column, whether the sweetness is strong or weak is set.
In the column corresponding to hypoglycemia, whether or not it is suitable for the improvement of the hypoglycemia symptom is set by taking when the hypoglycemia symptom occurs in the user. Specifically, in the column corresponding to hypoglycemia, “appropriate (appropriate)”, “slightly appropriate (somewhat appropriate)”, “substitution is possible (substitution is possible)”, and “ One of “unsuitable (not suitable)” is set.
In the present embodiment, in the detailed information table, in addition to the product ID, the above four items (sugar content, calories, sweetness, low blood sugar correspondence) are set, but instead of these, or in addition to these, Other items may be set.

  In the store information table, information regarding the supermarket 4 and the convenience store 5, the store providing the service, and the vending machine 6 is set. In this store information table, a store ID for identifying a store (including the vending machine 6), sales information of the corresponding store (business hours and regular holidays), and position information indicating the position of the corresponding store are set. Yes. That is, a store ID is set for each of the supermarket 4, the convenience store 5, the vending machine 6, and the store that provides the service.

The database 32 includes a handling product information table provided for each store of the supermarket 4. That is, when there are a plurality of supermarkets 4, a handling product information table is generated for each store ID indicating the store of each supermarket 4.
In the handled product information table, the product ID, price, number of stocks, and the position of the store shelf where the product is displayed are set. In the product information table, information on products (sales target products) handled at the corresponding store is set.
The same applies to the databases 33 and 34. When there are a plurality of convenience stores 5 and vending machines 6, a handling product information table is provided for each store and each vending machine 6.

[Configuration of action support device]
FIG. 4 is a block diagram illustrating a configuration of the action support apparatus 2.
The action support device 2 corresponds to the detection device of the present invention, and is a wearable device that is worn by a user and detects the biological information and body movement information. The behavior support apparatus 2 proposes an action according to the user's potential desire based on the detected biological information, body movement information, and user information, and supports the action.
As shown in FIG. 4, the action support apparatus 2 includes an operation unit 21, a detection unit 22, a reception unit 23, a notification unit 24, a communication unit 25, a storage unit 26, and a control unit 27. ˜27 are electrically connected by a bus 28.

[Configuration of operation unit]
The operation unit 21 receives an input operation by a user and outputs operation information corresponding to the input operation to the control unit 27. Such an operation part 21 can be comprised with the physical key provided in the housing | casing of the action assistance apparatus 2, a touch panel, etc., for example. The action support device 2 may detect the user's tap operation as an input operation.

[Configuration of detector]
The detection unit 22 includes a biological information detection unit 221 and a body movement information detection unit 222 that detect the user's biological information and body movement information, respectively.
The biometric information detection unit 221 detects the biometric information of the user wearing the behavior support device 2. In this embodiment, the biological information detection unit 221 detects a pulse wave and blood glucose level as biological information, but may also be configured to detect other biological information such as blood pressure, body temperature, sweating amount, and pupil state. Good.
The body motion information detection unit 222 detects acceleration that changes according to the body motion of the user as the body motion information of the user.

[Receiver configuration]
In this embodiment, the receiving unit 23 corresponds to the position information acquisition unit of the present invention. In this embodiment, the receiving unit 23 is configured by a GPS (Global Positioning System) receiving circuit, and receives a satellite signal transmitted from a position information satellite. And the receiving part 23 acquires the positional information on a user (action support apparatus 2) from the acquired satellite signal, and outputs the acquired positional information to the control part 27 mentioned later.

[Configuration of notification unit]
The notification unit 24 notifies various information under the control of the control unit 27. This alerting | reporting part 24 alert | reports the operation state of the action assistance apparatus 2, and the detected information, for example. As will be described in detail later, the notification unit 24 notifies the current state of the user and the content of the action that satisfies the potential desire of the user estimated based on the state. That is, the alerting | reporting part 24 presents the action produced | generated by the proposal information generation part 281 mentioned later. Such a notification unit 24 includes a display unit 241, an audio output unit 242, and a vibration unit 243.

The display unit 241 has an information display function such as liquid crystal, and displays the various information.
The audio output unit 242 includes a speaker, and outputs audio corresponding to audio information input from the control unit 27.
The vibration unit 243 has a motor whose drive is controlled by the control unit 27 described later, and notifies the state of the action support device 2 by vibration generated by driving the motor.

[Configuration of communication section]
The communication unit 25 includes a communication module that can communicate with the server 3 via the network N. For example, the communication unit 25 communicates with the server 3 under the control of the control unit 27 and acquires various types of information from the server 3. In the present embodiment, the communication unit 25 communicates wirelessly with a base station or a connected device (for example, a router) connected to the network N, and is thereby connected to an external device.

[Configuration of storage unit]
The storage unit 26 is configured by a nonvolatile semiconductor memory such as a flash memory, and stores a program and data necessary for the operation of the action support apparatus 2.
For example, the storage unit 26 includes, as the data, connection information for establishing communication connection with the server 3 via the communication unit 25, a table in which means for releasing the state is associated with each user state, Various map information is stored in advance. The storage unit 26 includes user information including detection information (biological information, body movement information, and position information) detected by the detection unit 22 and an action history acquired by a user information acquisition unit 276 described later. And memorize.
Further, for example, as the program, the storage unit 26 displays a notification control program for executing a notification control process for notifying the user's state, and an action for causing the display unit 241 to display an action satisfying the user's desire. An action presentation control program for executing the presentation process is stored.

[Configuration of control unit]
FIG. 5 is a block diagram illustrating a configuration of the control unit 27.
The control unit 27 is configured by a processing circuit such as a CPU (Central Processing Unit), and operates the behavior support apparatus 2 autonomously or based on an operation signal input from the operation unit 21 in response to a user operation. Control. For example, the control unit 27 analyzes the biological information and body motion information detected by the detection unit 22 and estimates a user's potential desire based on the biological information and body motion information. In addition, the control unit 27 presents notification control processing for notifying the product information of the service and the product according to the user's state and the user's potential desire, and action proposal information that can enjoy the service and the product. The action presentation process to be executed is executed.
As shown in FIG. 5, such a control unit 27 includes a detection control unit 271, a notification control unit 272, a communication unit as functional units realized by the control circuit executing the program stored in the storage unit 26. A control unit 273, a timing unit 274, an information acquisition unit 275, a user information acquisition unit 276, an abnormality determination unit 277, a desire estimation unit 278, a coping method determination unit 279, a search result acquisition unit 280, a proposal information generation unit 281, and A route generation unit 282 is included.

  The detection control unit 271 controls the operation of the detection unit 22 and causes the storage unit 26 to store the detection result of the detection unit 22. The detection control unit 271 causes the detection unit 22 to detect each piece of information if the action support device 2 is worn by a user and the detection unit 22 can detect biological information and body movement information. If the detection unit 22 cannot detect each information, the operation of the detection unit 22 is stopped. For this reason, when the action support apparatus 2 is worn by the user, the storage unit 26 stores the detected biological information and motion information. When the action support device 2 is not worn by the user, These pieces of information are not stored and power consumption can be suppressed.

The notification control unit 272 controls the operation of the notification unit 24. For example, the notification control unit 272 controls the operation of the display unit 241 of the notification unit 24 to display information detected by the detection unit 22. In addition, the display unit 241 displays information on the state of the user generated by the abnormality determination unit 277, which will be described later, and product information of a product that satisfies the user's desire estimated by the desire estimation unit 278. Furthermore, when the abnormality determination unit 277 determines that the user's biological information is not within the normal range, the notification control unit 272 operates the vibration unit 243 to make the user aware of the display content. The notification control unit 272 constitutes an action presentation unit of the present invention together with a coping method determination unit 279, a search result acquisition unit 280, and a proposal information generation unit 281 described later.
In the present embodiment, the notification control unit 272 causes the display unit 241 to display the blood glucose level as the biological information detected by the biological information detection unit 221 as the information detected by the detection unit 22. However, the present invention is not limited to the configuration for displaying the biological information, but instead of the biological information or in addition to the biological information, information calculated based on the acceleration information detected by the body motion information detection unit 222 (currently In addition to the exercise intensity, cumulative information such as the number of steps, distance traveled, and exercise time, and the degree of achievement of the exercise target time and target distance may be displayed, or biological information may not be displayed.

The communication control unit 273 controls the operation of the communication unit 25, and communicates with the server 3 associated with the action support device 2 based on the connection information stored in the storage unit 26.
The timer 274 measures the current time. The time counted by the time counting unit 274 is used as a search condition set by the search result acquisition unit 280 described later.
The information acquisition unit 275 stores the biological information, body movement information, and position information acquired by the biological information detection unit 221, the body movement information detection unit 222, and the reception unit 23 in the storage unit 26.

The user information acquisition unit 276 acquires user information including the user's behavior history.
The action history includes history information such as “when and where” and habit information such as “daily running route”. In addition, the user information includes user attributes, presence / absence of medical conditions, product preferences, and the like. Among the user information, the action history is stored in the storage unit 26 based on various types of information that the user information acquisition unit 276 autonomously detects by the detection unit 22 and the reception unit 23. Further, user information other than the action history is input by the user operating the operation unit 21 and stored in the storage unit 26.

The abnormality determination unit 277 determines whether or not the blood glucose level as the biological information stored in the storage unit 26 by the information acquisition unit 275 is within a normal range.
Here, as will be described in detail later, the storage unit 26 stores a table in which the detected biological information and body motion information are associated with the type of abnormality estimated based on the biological information and body motion information. Has been. Then, whether or not an abnormality has occurred in the user is determined by determining whether or not the abnormality according to each change in the detected biological information and body movement information is set in the table. Determine whether. For example, when the information indicating that the user has a hypoglycemic condition is set in the table that the blood glucose level is less than 70 mg / dl, the detected blood glucose level of the user is less than 70 mg / dl. Then, the abnormality determination unit 277 determines that an abnormality (hypoglycemia symptom) has occurred in the user.

  The desire estimation unit 278 estimates the user's potential desire based on the detected biological information and body motion information. In the present embodiment, the desire estimation unit 278 functions when the abnormality determination unit 277 determines that an abnormality has occurred in the user, and based on the biological information and the body movement information, the desire estimation unit 278 functions as an abnormality. The type is determined, and the user's potential desire according to the type is estimated. For example, if the desire estimation unit 278 determines that the user's condition is a hypoglycemia symptom based on the detected blood glucose level as biological information, the desire estimation unit 278 indicates that the body wants sugar. Estimate user desires.

  The coping method determination unit 279 determines a coping method for the desire estimated by the desire estimation unit 278. Specifically, the coping method determination unit 279 refers to the coping method table stored in the storage unit 26 and determines a coping method for the estimated desire.

FIG. 6 is a diagram illustrating a hypoglycemia countermeasure table stored in the storage unit 26.
Here, the coping method table referred to by the coping method determining unit 279 will be described.
As described above, the storage unit 26 stores a plurality of coping method tables in which coping methods according to the user's desire are set. In these coping method tables, coping methods for desires are set according to the detailed state of the user.
Specifically, among these coping method tables, the hypoglycemia coping table referred to when the user's state is hypoglycemic symptoms and the user's desire that the body wants sugar is estimated, As shown in FIG. 6, the state of the user (that is, the blood glucose level and the amount of exercise of the user) and the means for the user to remove the hypoglycemic symptoms (for example, a product to be acquired) are associated with each other. Is set. The contents of this hypoglycemia handling table are created from a medical and nutritional standpoint. Note that some determination of the amount of exercise is made based on the pulse rate and body motion information calculated from the detected pulse wave as biological information.

In this hypoglycemia management table, the numerical value range of blood glucose level, the amount of exercise, the degree of danger based on these, the primary supply, the secondary supply, and the presence or absence of warning are set as items. Yes.
Of these, the primary feed is desired to be obtained immediately, and the secondary feed is desired to be obtained together with the primary feed. The presence / absence of a warning is an item indicating the necessity of outputting a warning to the user.
In such a hypoglycemia management table, for example, in a row where the blood glucose level is 50 mg / dl or more and less than 70 mg / dl and the amount of exercise is large, “caution” is given to the degree of danger, and “glucose, juice” is used as the primary supply. ”,“ Sweets ”as the secondary supply, and“ None ”as the presence / absence of warning.
In addition, in the line where the blood glucose level is 50 mg / dl or more and less than 70 mg / dl and the amount of exercise is small, “caution” is given to the degree of danger, “glucose and juice” is given to the primary supply, and “−” is given to the secondary supply. (N / A) ”and“ None ”are set for warnings.
Furthermore, in the line where the blood glucose level is 35 mg / dl or more and less than 50 mg / dl and the amount of exercise is high, the risk level is “dangerous”, the primary supply is “glucose, juice”, the secondary supply is “bread” , Onigiri "and" None "are set for the presence or absence of warning. On the other hand, if the blood sugar level is 35 mg / dl or more and less than 50 mg / dl and the amount of exercise is low, the level of danger is “beware”, the primary supply is “glucose, juice”, the secondary supply is “bread” "," None "is set for the presence or absence of warning.
In addition, rows with blood glucose levels below 35 mg / dl are “very dangerous” for the degree of risk, “glucose, juice” for the primary supply and “-( Not applicable) ”and“ Yes ”are set for the presence or absence of warning.

  Here, the warning will be described. In the hypoglycemia handling table, when the warning corresponds to “Yes”, the handling method determination unit 279 displays a warning message such as “Please go straight to the medical institution immediately” or “Please seek help from the surrounding people” on the display unit 241. Is displayed, a warning sound is output from the audio output unit 242, and the vibration unit 243 is vibrated.

  And when the user's state is hypoglycemic symptoms and the user's desire that the body wants sugar is estimated, the coping method determination unit 279 includes the coping method table including the coping method table Information on the primary supply and the secondary supply corresponding to the state of the user is acquired from the table, and the acquisition of these primary supply and secondary supply is determined as a method for dealing with the hypoglycemia symptoms.

  The search result acquisition unit 280 performs a search based on the coping method determined by the coping method determination unit 279, the position of the user acquired by the information acquisition unit 275, and the user information acquired by the user information acquisition unit 276. A condition is set, and the search condition is transmitted to the server 3 via the communication unit 25. Then, after the server 3 searches for the article information of the primary supply and the secondary supply that meet the search condition, the search result is acquired from the server 3. The search result acquisition unit 280 corresponds to the article information acquisition unit and the location information acquisition unit of the present invention.

For example, when the blood glucose level of the user is 40 mg / dl and the amount of exercise is large, the degree of danger is “danger”. In this case, first, the search result acquisition unit 280 transmits “juice including glucose suitable for low blood sugar” to the server 3 as a search condition. In the server 3, the product ID of the juice that includes glucose and has a “low” value in the column corresponding to low blood sugar is acquired from the detailed information table. At this time, the sweetness may be limited to “weak” according to the user information. Based on the product ID, in addition to acquiring the product name, description, and photo from the content table, among the stores handling the product according to the product ID, the store is currently in operation and is close to the current position, and the A plurality of pieces of store information whose product inventory is not “0” are acquired from the store information table and the handled product information table. Then, the search result acquisition unit 280 acquires search results (information on these stores) made in the server 3.
On the other hand, if the search result does not include store information corresponding to the search condition, the search condition is expanded and the process is executed again. That is, the search result acquisition unit 280 sets search conditions in accordance with the state of the user shown in the hypoglycemia handling table, and acquires the search results corresponding to the search conditions from the server 3.
As a result, a product “ww water” is searched for as “a juice containing glucose suitable for low blood sugar”, and in addition to information about the product, the stock of the product is not 0 and the current position of the user A nearby store is searched.

Based on the search result acquired by the search result acquisition unit 280, the proposal information generation unit 281 generates action proposal information for proposing an action that can enjoy the product that satisfies the user's desire.
First, the proposal information generation unit 281 generates action proposal information for proposing an action that satisfies the user's desire based on information corresponding to the search condition set by the search result acquisition unit 280. Specifically, the proposal information generation unit 281 includes information indicating a user's state (for example, hypoglycemia symptoms), information indicating an action to be taken by the user (information indicating a product to be acquired by the user), and Then, information indicating a place where the product can be obtained is generated.
As a result, the user may have hypoglycemic symptoms, the category of the product that the user should acquire is “juice”, and among the “juices”, a product suitable for improving hypoglycemic symptoms Is “www water”, and action proposal information indicating that the store where the product can be purchased is “store A” is generated.

FIG. 7 is a diagram illustrating an example of a screen SC1 on which action proposal information is presented.
Then, the notification control unit 272 causes the display unit 241 to display a screen SC1 including the action proposal information generated by the proposal information generation unit 281 as illustrated in FIG.
On this screen SC1, a “MAP” button is arranged, and when the “MAP” button is pressed by the user, the notification control unit 272 causes the display unit 241 to display a route guidance screen SC2, which will be described later.

  The route generation unit 282 generates a route from the current position to the place (for example, store A) indicated by the place information. And the notification control part 272 displayed on the screen produced | generated based on the map information memorize | stored in the memory | storage part 26, the route to the handling store of "ww water" applicable to the said search conditions on the said map information. A route guidance screen SC2 (see FIG. 8) is displayed on the display unit 241.

FIG. 8 is a diagram illustrating an example of a route guidance screen SC2 including product information on a product that satisfies a user's request and a route to a store that sells the product.
Specifically, on the route guidance screen SC2 displayed by the route generation unit 282, as shown in FIG. 8, the current location of the user, each handling store that sells “ww water” (store A, store B and The position of the vending machine C), the business hours of each handling store, the image of “ww water”, the product name, the number of stocks, the price, and the time required to move to each handling store along the above route are displayed. . Thereby, the user can freely select a handling store where “ww water” should be purchased in accordance with his / her state.

  When the user enters the store A, for example, the route generation unit 282 detects the position of the shelf where “ww water” is arranged in the store A from the database 32 of the server 3, and the “ww A path to the position of the shelf where “water” is arranged is generated. And the alerting | reporting control part 272 guides a user to the position of the said shelf by controlling the operation | movement of the display part 241, and making the display part 241 display the map of the said shop A, and the said produced | generated route. Such a route in the store may be displayed on a display device arranged in the store.

FIG. 9 is a diagram illustrating an example in which the action presentation process in the vending machine C is executed.
On the other hand, for example, when the user moves to the vicinity of the vending machine C (see FIG. 8) (more specifically, when the user is located in front of the vending machine C), the user is provided in the vending machine C. A communication unit (not shown) communicates with the communication unit 25 of the action support device 2, and a control unit (not shown) in the vending machine C blinks the purchase button C1 of “www water”. Specifically, the control unit of the vending machine C acquires the proposal information from the action support apparatus 2 via the communication unit, matches the product list of the vending machine C with the proposal information, and matches. Alternatively, when a similar product is extracted, a process for notifying the user of a button or the like for purchasing the extracted product is performed. As a result, the user can easily identify the “www water” button, and easily recognize that “www water” can be acquired by inserting cash into the vending machine C and pressing the purchase button C1. it can.
The coping method determination unit 279, the search result acquisition unit 280, the proposal information generation unit 281, the notification control unit 272, and the notification unit 24 described above correspond to the action presentation unit of the present invention.

FIG. 10 is a flowchart showing the notification control process.
The control unit 27 executes a notification control process shown below based on the program stored in the storage unit 26. This notification control processing is based on the biological information, the body movement information and the user information detected by the detection unit 22 on the display unit 241 constituting the notification unit 24, and the user's potential desire and the desire are displayed. This is a process of presenting (notifying) the user with action proposal information that suggests a satisfying action.
In this notification control process, as shown in FIG. 10, the biological information and body motion information of the user are detected by the biological information detection unit 221 and the body motion information detection unit 222 of the detection unit 22, and the information acquisition unit 275 These pieces of information are stored in the storage unit 26 (step S11).

Thereafter, the abnormality determination unit 277 associates the biological information and body motion information detected in step S11 with the type of abnormality estimated based on the biological information and body motion information (in this case, Based on the hypoglycemia handling table), it is determined whether or not a hypoglycemia symptom has occurred in the user (step S12). That is, the determination process of step S12 corresponds to a process of determining whether or not the user's biological information (blood glucose level) is within a normal range.
If it is determined in the determination process of step S13 that the hypoglycemia symptom has not occurred in the user, the control unit 27 returns the process to step S11.
On the other hand, when it is determined in the determination process of step S12 that the hypoglycemia symptom has occurred in the user, the user information acquisition unit 276 displays the position information acquired by the reception unit 23 and the user's information. User information is acquired (step S13).
After step S13, the control unit 27 executes an action presentation process S14.

FIG. 11 is a flowchart showing the action presentation process S14 in the notification control process.
Based on the program stored in the storage unit 26, the control unit 27 executes an action presentation process S14 shown below. This action presentation process S14 is a process of presenting an action for escaping the user's hypoglycemia symptom and supporting the action.
In this action presentation process S14, as shown in FIG. 11, first, the abnormality determination unit 277 determines whether or not the user's blood glucose level is less than 35 mg / dl (step S141).
If it is determined by the determination process in step S141 that the user's blood glucose level is less than 35 mg / dl, the notification control unit 272 controls the operation of the notification unit 24 to execute a warning (step S142). Thereafter, the control unit 27 shifts the process to step S143.
On the other hand, also when it determines with a user's blood glucose level not being less than 35 mg / dl by the determination process of the said step S141, the control part 27 makes a process transfer to step S143.

  In step S143, since the hypoglycemia symptom has occurred in the user, the desire estimation unit 278 estimates the user's desire that the body wants sugar. In response to this desire, the coping method determination unit 279 determines a coping method for hypoglycemia symptoms. Specifically, the coping method determination unit 279 acquires information on the primary supply and the secondary supply according to the state of the user from the hypoglycemia coping table included in the coping method table, and these primary supplies. And acquiring the secondary supply is determined as a method for dealing with the hypoglycemia symptoms (step S143).

Then, the search result acquisition unit 280 includes the handling method determined by the handling method determination unit 279, the position of the user acquired by the information acquisition unit 275, and the user information acquired by the user information acquisition unit 276. Based on the candidate of the article to be acquired by the user and the search condition for searching for the store handling the article, the search condition is transmitted to the server 3 via the communication unit 25 (step S144). . As a result, the server 3 searches the article information of the articles (primary supply and secondary supply) that meet the search condition, the location information of the handling store, and the like.
And the search result acquisition part 280 acquires the search result by the server 3 (step S145).
Thereafter, the control unit 27 determines whether or not there is information (information on the corresponding product and handling store) that satisfies the search condition based on the search result (step S146).
If it is determined that the information corresponding to the search condition is not included, the control unit 27 returns to step S144, sets a broader search condition, and transmits the search condition again.

On the other hand, when it is determined by the determination in step S146 that the information corresponding to the search condition is included, the proposal information generation unit 281 is based on the search result acquired by the search result acquisition unit 280. Then, action suggestion information for proposing an action that can enjoy a product satisfying the user's desire is generated. (Step S147). When a plurality of pieces of information corresponding to the search condition are acquired, the proposal information generation unit 281 generates action proposal information suitable for the user's state based on any of these pieces of information.
And the alerting | reporting control part 272 displays the screen SC1 containing the action proposal information produced | generated by the proposal information production | generation part 281 on the display part 241 (step S148). As described above, when the “MAP” button is pressed on the screen SC1, the notification control unit 272 displays the route guidance screen SC2 generated by the route generation unit 282 on the display unit 241, and the action suggestion process described above. End.

  In the table, articles (primary supply and secondary supply) to be acquired are set according to the symptoms of hypoglycemia, and the suggested information generation unit 281 has hypoglycemia symptoms in the user. In some cases, action suggestion information that recommends taking the article is generated. However, the present invention is not limited thereto, and action suggestion information that recommends a medical examination (corresponding to a service) may be generated and presented depending on the degree of hypoglycemic symptoms. In such a case, the behavior support apparatus 2 may acquire location information of medical institutions that can be consulted from the server 3 and generate and present behavior proposal information including the information.

[Effect of the first embodiment]
The action support system 1 according to the present embodiment described above has the following effects.
The desire estimation unit 278 estimates the user's desire based on the biometric information, and the proposal information generation unit 281 indicates an action proposal indicating an action that can receive at least one of a service and a product according to the estimated desire. Information is generated. Then, the action suggestion information is presented on the display unit 241 by the notification control unit 272. According to this, even if the user is not conscious of it, it is possible to make the user easily recognize an action that can be enjoyed by at least one of a service and a product that are potentially desired. Therefore, the user can satisfy the potential desire of the user by executing the presented action.

When the abnormality determination unit 277 determines that the user's biological information (blood glucose level) is not within the normal range, the desire estimation unit 278 estimates the user's potential desire based on the biological information. Thereby, when it is determined that a hypoglycemia symptom having a low blood glucose level as biometric information has occurred, it is possible to estimate a user's potential desire for sugar (glucose).
Therefore, even when the user is not aware of the abnormality of the body, it is possible to present an action to escape from the abnormality of the body (hypoglycemia symptom) and to quickly eliminate the abnormal state of the body.

  The desire estimation unit 278 can estimate the desire in more detail by estimating the user's potential desire based on not only the biological information (blood glucose level) but also the body motion information (exercise intensity). For example, when it is determined that the blood glucose level detected as the biological information is relatively low and the hypoglycemic symptoms are occurring, the degree of the hypoglycemic symptoms is determined based on the intensity of exercise performed by the user. I can grasp. In this case, for example, when the hypoglycemia symptom is severe, it is possible to present an action that can enjoy an immediately effective sugar content. Therefore, it is possible to present an action more suited to the state of the user's body.

  Product information related to the product according to the user's desire is acquired by the search result acquisition unit 280 from the server 3 constituting the point-of-sale information management system, and the product information is notified by the notification unit 24. According to this, it is possible to make the user easily recognize the product information regarding the product that the user wants. Therefore, it is possible to make the user grasp detailed information on the product.

  The search result acquisition unit 280 acquires and acquires location information regarding a location (for example, store A) where the user can enjoy at least one of the services and products necessary for the user from the server 3 constituting the point-of-sale information management system. The location information is notified to the user. According to this, it is possible to make the user easily recognize a providing place (a store handling the product or the medical institution) where the user can enjoy at least one of the service and the product that the user desires. Moreover, since the said location information is acquired based on a user's present position, the handling store and medical institution which are comparatively close to the present position can be notified to a user. Therefore, the convenience of the action support device can be improved.

  The route generation unit 282 generates a route to a providing place (for example, store A) where the user can enjoy either a service or a product according to the user's desire, and a time required for moving along the route. Then, the notification control unit 272 causes the notification unit 24 to notify the route and the required time. According to this, it is possible to allow the user to easily recognize the route to the place where the service and the product according to the user's desire can be enjoyed, and the time required for moving along the route.

  The coping method determination unit 279 determines a coping method that satisfies the user's needs based on the table stored in the storage unit 26. Then, the proposal information generation unit 281 generates action proposal information according to the determined handling method, and the notification control unit 272 presents the action proposal information. According to this, presentation of the action proposal information which can enjoy the said service and goods can be performed correctly and rapidly. Therefore, the process related to the presentation of the action proposal information can be simplified, and the potential desire of the user can be satisfied quickly.

  By obtaining the blood glucose level and the pulse wave as the biological information by the biological information detecting unit 221, the user's desire can be estimated in detail and accurately based on the biological information. Therefore, it becomes easy to surely grasp the potential desire of the user appropriately, and as a result, an action satisfying the desire can be presented appropriately.

[Second Embodiment]
Next, a second embodiment of the present invention will be described.
The action support system according to the present embodiment has the same configuration as the action support system 1 described above. Here, in the action support system 1, the biological information detection unit 221 of the action support apparatus 2 detects a pulse wave and a blood glucose level as the biological information. On the other hand, in the action support system according to the present embodiment, the biological information detection unit 221 of the action support apparatus detects the user's body temperature and sweating amount instead of the blood glucose level as the biological information.
In addition, the hypoglycemia countermeasure table is stored in the storage unit 26 of the action support apparatus 2. On the other hand, in the storage unit of the action support apparatus according to the present embodiment, instead of the hypoglycemia countermeasure table or in addition to the hypoglycemia countermeasure table, the user is in a heat stroke state or a fever state, A heat stroke coping table that is referred to when the user's desire for the body to desire water containing salt and glucose is estimated is stored. In these respects, the action support system and the action support system 1 are different.
In the following description, parts that are the same as or substantially the same as those already described are given the same reference numerals and description thereof is omitted.

FIG. 12 is a diagram showing a heat stroke countermeasure table stored in the storage unit 26.
The action support system according to the present embodiment has the same configuration and functions as those of the action support system 1, but as described above, the storage unit 26 of the action support apparatus 2 has one of the plurality of coping method tables. As described above, the heat stroke countermeasure table is stored.
As shown in FIG. 12, the heat stroke countermeasure table includes the user's state (that is, the user's body temperature, amount of sweating, and amount of exercise) and means for the user to escape from heat stroke or fever (for example, , Products to be acquired, etc.) are set in association with each other.

Specifically, in the heat stroke countermeasure table, the numerical range of the user's body temperature, the amount of sweating, the amount of exercise, the symptoms, the supplies, and the presence or absence of warnings are set as items. In addition, the supply is desired to be obtained by the user immediately.
In such a heat stroke countermeasure table, for example, in a row where the body temperature is less than 37.5 ° C., the amount of sweating is high, and the amount of exercise is high, the symptoms are “heat stroke” and the supply is “sport drink, water”. “None” is set for the presence or absence of warning. The contents of the heat stroke countermeasure table are created from a medical viewpoint and a nutritional viewpoint.
In addition, “Fever” is set for symptoms, “Sports drinks and water” is set for supplies, and “None” is set for warnings for rows where body temperature is less than 37.5 ° C and sweating is high and exercise amount is low. Has been.
Furthermore, in the line where body temperature is 37.5 ° C or more and less than 38 ° C and the amount of sweating is low and the amount of exercise is low, “fever” is the symptom, “sports drink, water” is the supply, and “nothing” is given for the warning. "Is set. In addition, in a row where body temperature is 37.5 ° C. or more and less than 38 ° C. and sweating amount is low and exercise amount is high, the symptoms are “heatstroke”, supplies “sports drink, water”, and warnings “ "None" is set. On the other hand, in the line where the body temperature is 37.5 ° C or higher and lower than 38 ° C and the amount of sweating is high, "Heatstroke" is set for the symptom, "Sport drink, water" is set for the supply, and "None" is set for warning Has been.
In addition, in the row where the body temperature is 38 ° C. or higher, “fever” is set as a symptom, “sport drink, water” is set as a supply, and “present” is set as a warning.

Here, the warning in the present embodiment will be described.
When the state of the user's body corresponds to “Yes” for the warning in the heat stroke handling table, the handling method determining unit 279 displays “directly go to the medical institution” on the display unit 241 via the notification control unit 272. Is displayed, the sound output unit 242 outputs a warning sound, and the vibration unit 243 is vibrated.

  Then, when the user is in a heat stroke symptom or fever, and the desire estimation unit 278 estimates the user's desire that the body wants water containing salt and sugar, a countermeasure is taken. The method determination unit 279 acquires information on the supply according to the state of the user from the heat stroke countermeasure table included in the countermeasure method table. Then, the handling method determination unit 279 determines to acquire the supply as a handling method for heat stroke and a fever state.

[Notification control processing]
Moreover, in this embodiment, the control part 27 of the action assistance apparatus 2 performs the alerting | reporting control process substantially the same as the said 1st Embodiment, and the body temperature of a user as biometric information, and the amount of sweating are normal. When it is determined that it is not within, the behavior presentation process substantially the same as that in the first embodiment is executed.
Specifically, in the notification control process according to the present embodiment, steps S11 and S12 are executed as shown in FIG. Among these, in step S12, the abnormality determination unit 277, the biological information and body movement information detected in step S11, and the type of abnormality estimated based on these biological information and body movement information (heatstroke and fever). Is determined whether or not the user is in a heatstroke symptom or a fever state. When it is determined that the user is in a fever state or a heat stroke state, the action presentation process S14 is executed through the step S13.

In the action presentation process S14 in the present embodiment, the abnormality determination unit 277 determines whether or not the user's body temperature is 38 ° C. or higher in step S141 illustrated in FIG. If it is determined by this determination processing that the user's body temperature is 38 ° C. or higher, the coping method determination unit 279 notifies the warning via the notification control unit 272 (step S142). Thereafter, the control unit 27 shifts the process to step S143.
On the other hand, also when it determines with a user's body temperature not being 38 degreeC or more by the said determination process, the control part 27 makes a process transfer to step S143.

  In step S143, since the user's state is heat stroke and fever, the desire estimation unit 278 estimates the user's desire that the body wants salt and sugar. In response to this desire, the coping method determining unit 279 acquires information on supplies according to the state of the user from the heat stroke coping table included in the coping method table, and causes the supply to be acquired. It determines as a coping method of the said heat stroke or a fever state (step S143).

Thereafter, the search result acquisition unit 280 includes the coping method determined by the coping method determination unit 279, the position of the user acquired by the information acquisition unit 275, and the user information acquired by the user information acquisition unit 276. Based on the above, a search condition for searching for information on the supply suitable for the user and information on a place where the supply can be enjoyed is set, and the search condition is transmitted to the server 3 via the communication unit 25. (Step S144).
And the search result acquisition part 280 acquires the search result of the said shop information searched in the server 3 (step S145).

For example, if the user's body temperature is 37.5 ° C. or higher and lower than 38 ° C. and the amount of sweating is large, “heat stroke” is suspected. In this case, first, the search result acquisition unit 280 transmits “sports drink containing salt and glucose suitable for heat stroke” to the server 3 as a search condition for searching for an article to be taken by the user. To do.
Then, the server 3 acquires the product ID of the corresponding sports drink from the detailed information table. At this time, the sports drink may be limited to “weak” sweet according to the user information. Then, the server 3 obtains the product name, description and photo from the content table based on the product ID, and among the stores handling the product corresponding to the product ID, the store currently in operation near the current position, And the information of the store where the stock of the said product is not "0" is acquired from a store information table and a handling product information table. At this time, when there are a plurality of corresponding stores, information on all stores is acquired. Then, the server 3 transmits the acquired information to the action support device 2 as a search result.
By such a search process, for example, two products “ww water” and “mm water” are searched as “sports drinks containing salt and glucose suitable for heat stroke”, and the two products are searched. In addition to the above information, a store where the stock of the two products is not 0 and is close to the current position of the user is searched.

After step S145, in the action support device 2, the search result acquisition unit 280 determines whether or not the acquired search result includes information (store information of the handling store) that satisfies the search condition (step S146). ).
When it is determined in the determination process in step S146 that the acquired search result does not include store information corresponding to the search condition, the search result acquisition unit 280 expands the search condition, The process of step S144 is executed again. That is, the search result acquisition unit 280 resets the search conditions in accordance with the state of the user indicated in the coping method table, and acquires the search results corresponding to the search conditions from the server 3.

FIG. 13 is a diagram illustrating an example of a screen SC3 on which action proposal information is presented.
On the other hand, when it is determined by the determination in step S146 that the search result includes information corresponding to the search condition, the proposal information generation unit 281 determines the user's desire based on the acquired search result. The action proposal information for proposing an action that can be enjoyed according to the product is generated (step S147).
And the alerting | reporting control part 272 displays on the display part 241 the screen SC3 containing the action proposal information produced | generated by the proposal information production | generation part 281 as shown in FIG. 13 (step S148).
For example, the suggestion information generation unit 281 indicates that the user may have heat stroke, the category of the product to be acquired by the user is “sport drink”, and among the “sport drink” The product suitable for improvement is “www water” and “mm water”, and action proposal information indicating that the store where the product can be purchased is “store A” is generated.

  Further, as described above, when the “MAP” button arranged on the screen SC3 is pressed, the notification control unit 272 displays the route guidance screen SC2 (for example, see FIG. 8) generated by the route generation unit 282. The behavior is displayed on the display unit 241 and the action presentation process is terminated.

In the screen example of FIG. 8, the route guidance screen SC2 displays a photo of “www water” and product information, but a photo of “mm water” and product information may also be displayed at the same time. . In addition, each time the displayed product photo and product information are pressed by the user, each photo and product information of “www water” and “mm water” may be alternately displayed on the display unit 241. Good.
Further, in the heat stroke countermeasure table, supplies to be acquired are set according to heat stroke and fever symptoms, and the proposal information generation unit 281 supplies the supply when the symptoms occur in the user. We generated action suggestion information to recommend taking food. However, the present invention is not limited to this, and as described above, action suggestion information that recommends a medical examination (corresponding to a service) may be generated and presented depending on the degree of symptoms.

[Effects of Second Embodiment]
According to the action support system according to the present embodiment described above, the same effects as the action support system 1 can be obtained, and the following effects can be obtained.
When the abnormality determination unit 277 determines that the user's biometric information (the user's body temperature and sweating amount) is not within the normal range, the desire estimation unit 278 determines the potential of the user based on the biometric information. Estimate desire. Thereby, when it is determined that the body temperature as biological information is high and the amount of sweating is large, it is possible to estimate the user's potential desire for a sports drink containing salt and glucose.
Therefore, even when the user is not aware of the abnormality of the body, it is possible to present an action to remove the abnormality of the body (a heat stroke symptom and a fever state), and the abnormal state of the body can be quickly resolved.

  The desire estimation unit 278 can estimate the user's desire in more detail by estimating the user's potential desire based on not only biological information (user's body temperature and sweating amount) but also body movement information (motion amount). . For example, when the body temperature detected as biometric information is high and the amount of sweating is relatively large, it is determined that a heat stroke symptom or a fever symptom has occurred, and further, the amount of exercise performed by the user is determined. Thus, the degree of these symptoms can be grasped in more detail.

  Detects pulse wave, body temperature, and amount of sweat as biometric information, and grasps the degree of heat stroke and fever symptoms using the amount of exercise determined from the pulse wave and body motion information as an index in addition to the body temperature and amount of sweat. . Here, if the pulse and body temperature calculated from the pulse wave are high and the amount of sweating is large, symptoms of heat stroke are suspected. From this, based on these biological information and body motion information, the desire estimation unit 278 can appropriately estimate the user's desire that the user's body wants moisture containing salt and glucose. Therefore, it becomes easy to surely grasp the potential desire of the user appropriately, and as a result, an action satisfying the desire can be presented appropriately.

  In the present embodiment, the detection unit 22 includes a biological information detection unit 221 and a body motion information detection unit 222. However, the present invention is not limited to this, and the biological information detection unit 221 may be omitted. In this case, for example, the abnormality determination unit 277 determines heat stroke risk with reference to WBGT (Wet Bulb Globe Temperature), and performs abnormality determination based on the determination result and body motion information. You may comprise as follows. Specifically, the abnormality determination unit 277 corresponds to the current location of the user acquired by GPS or the like, and the user is intense in an environment where the WBGT temperature indicated by the WBGT information acquired from the external server is 30 ° C. If it is determined that exercise or exercise for a long time (for example, exercise for one hour or more) is performed, it may be determined that the state is abnormal.

[Third Embodiment]
Next, a third embodiment of the present invention will be described.
The action support system according to the present embodiment has the same configuration as the action support system 1 described above. Here, in the action support system 1, the biological information detection unit 221 of the action support apparatus 2 detects a pulse wave and a blood glucose level as the biological information. On the other hand, in the action support system according to the present embodiment, the biological information detection unit 221 of the action support apparatus detects the state of the user's pupil instead of the blood glucose level. For this reason, the action support apparatus according to the present embodiment includes an apparatus main body that detects a pulse wave and a detection apparatus that detects a state of a pupil. Specifically, in the action support device according to the present embodiment, the detection device detects an imaging device that images the state of the pupil, more specifically, detects the state of the pupil, that is, the number of blinks per minute, and the like. An HMD (Head Mounted Display) having a sensor to perform is provided. The apparatus main body and the HMD are communicably connected via a wireless line, and information on the state of the pupil detected by the HMD is transmitted to the apparatus main body.
In the present embodiment, since only biological information is detected, the behavior support device does not include the body motion information detection unit 222, but may include a configuration.

In addition, the storage unit 26 of the action support apparatus 2 includes the hypoglycemia countermeasure table referred to when hypoglycemia symptoms occur, and the heat stroke countermeasure table referred to when heat stroke symptoms and fever symptoms occur. Was memorized. On the other hand, in the action support device according to the present embodiment, there is a method for dealing with a case where the user's blink frequency and pulse rate are not within the normal range and the desire that the user wants to sleep is estimated. The coping method determination unit 279 determines without referring to the coping method table.
Furthermore, in the action support device according to the present embodiment, the communication unit 25 is configured to be connectable to an external device (for example, a navigation device mounted on a vehicle or the like) possessed by the user. In these points, the action support system according to the present embodiment is different from the action support system 1 described above.
In the following description, parts that are the same as or substantially the same as those already described are given the same reference numerals and description thereof is omitted.

[Notification control processing]
The control unit 27 of the action support apparatus according to the present embodiment executes notification control processing similar to that of the first and second embodiments, and the pulse (synonymous with heartbeat in a broad sense) as biological information and the state of the pupil are normal. When it is determined that it is not within the range, action presentation processing similar to that in the first and second embodiments is executed.
Specifically, in the notification control process, steps S11 and S12 are executed as shown in FIG. Among these, in step S12, the abnormality determination unit 277 determines whether or not the number of blinks and the pulse rate of the user detected in step S11 are within a normal range. And when it determines with the frequency | count of a user's blink and the pulse rate not being in the normal range, the said action presentation process S14 will be performed through the said step S13.

Here, in the action presentation process S14 in the present embodiment, the coping method determination unit 279 does not execute Step S141 and Step S142 illustrated in FIG. 11 but starts from Step S143. That is, in this embodiment, the warning process is not executed.
In this step S143, since the user's sleep desire is high based on the number of blinks and the pulse rate of the user, the desire estimation unit 278 determines the user's desire for sleep. presume. In response to this desire, a state in which the sleep desire is high to acquire (ingest) a supply (for example, a beverage containing caffeine) that eliminates the state in which the user's sleep desire is high. The coping method determination unit 279 determines the coping method (step S143).

Thereafter, the search result acquisition unit 280 uses the coping method determined by the coping method determination unit 279, the position of the user acquired by the information acquisition unit 275, and the user information acquired by the user information acquisition unit 276. Based on the above, a search condition for searching for information on the supply suitable for the user and information on a place where the supply can be enjoyed is set, and the search condition is transmitted to the server 3 via the communication unit 25. (Step S144).
For example, the search result acquisition unit 280 transmits “beverage including caffeine that eliminates a state where sleep desire is increased” to the server 3 as a search condition.

Then, the server 3 acquires the product ID of the beverage including caffeine from the detailed information table. At this time, the beverage may be limited to “strong” sweetness according to the user information. For example, when the user does not like coffee, the beverage may be limited to beverages other than coffee. And the server 3 acquires a product name, description, and a photograph from a content table based on the acquired product ID.
Further, the server 3 is a store that is currently in operation close to the current position based on the current location of the user among the stores handling the product corresponding to the product ID, and the stock of the product is not “0”. Store information is acquired from a store information table and a handling product information table.
Here, for example, when the moving speed of the user exceeds 80 km / h from the position information of the user and the history of the position information, the user is estimated to be driving on the highway. . For this reason, the server 3 stores, as a handling store, information on stores that are currently open and located in the parking area of the highway close to the current location, and the inventory of the product is not “0”. Obtain from the handling product information table.
In addition, when there are a plurality of corresponding stores, information on all stores is acquired.
Then, the server 3 transmits the acquired information to the action support device 2 as a search result.
Through such a search process, “kk black tea” is searched as “a beverage containing caffeine suitable for a state in which sleep desire is increasing”, and in addition to information on the “kk black tea”, the “kk black tea” The store where the inventory of the store is not 0 and is close to the current position of the user is searched.

And the search result acquisition part 280 acquires the search result of the said shop information searched in the server 3 (step S145), and the information (store information) corresponding to the said search conditions is contained in the acquired search result. It is determined whether or not (step S146).
If it is determined in the determination process in step S146 that the store information corresponding to the search condition is not included, the search result acquisition unit 280 expands the search condition and performs the process in step S144. Try again. That is, the search result acquisition unit 280 resets the search conditions in accordance with the state of the user and acquires the search results corresponding to the search conditions from the server 3.

FIG. 14 is a diagram illustrating an example of a screen SC4 on which action proposal information is presented.
On the other hand, when it is determined by the determination in step S146 that the search result includes information corresponding to the search condition, the proposal information generation unit 281 determines the user's information based on the acquired search result. Action suggestion information for proposing an action that can enjoy a product satisfying the desire is generated (step S147).
In step S148, the notification control unit 272 causes the display unit of the navigation device (not shown) to display a screen including the generated action proposal information. For example, as shown in FIG. 14, the notification control unit 272 communicates with a navigation device (not shown) via the communication unit 25 and displays a screen SC4 including action proposal information on the display unit of the navigation device.

Specifically, in the proposal information generation unit 281, the product to be acquired by the user is “kk tea”, and parking in which a store (vending machine) that can purchase “kk tea” is installed is “XXX parking”. Is displayed on the display unit. Here, as shown in FIG. 14, since the navigation screen for guiding the user to the destination is displayed on the display unit, the action proposal information is displayed in a range that does not hinder the display of the navigation screen. The
And although illustration is abbreviate | omitted, when a user arrives at XXX parking, the alerting | reporting control part 272 will display the route guidance screen in XXX parking produced | generated by the route production | generation part 282 on the display part 241 of the action assistance apparatus 2. . Further, when the user is located near the vending machine, as shown in FIG. 9, the control unit of the vending machine executes the above process, blinks the purchase button of “kk tea”, and presents the action. End the process.

[Effect of the third embodiment]
According to the action support system according to the present embodiment described above, the same effects as the action support system 1 can be obtained, and the following effects can be obtained.
When the abnormality determination unit 277 determines that the user's biological information (pulse and pupil state) is not within the normal range, the desire estimation unit 278 determines the potential of the user based on the biological information. Estimate desire. Thereby, when it is determined that the heartbeat as the biometric information is low and the number of blinks is small, it is possible to estimate the user's potential desire for a product containing caffeine.
Therefore, even when the user is not aware of a physical abnormality (a state in which the desire for sleep has increased), an action to escape the physical abnormality can be presented, and the abnormal state of the body can be quickly resolved.

Here, if the user's state is a state in which the desire for sleep is increasing, it is suggested that the user drinks coffee in a normal case, but the user may not like coffee.
On the other hand, when the action according to the user's desire is presented, the user information related to the user (in this case, the user's food preference) is also referred to in addition to the biological information. According to this, for example, if the user does not drink coffee at all, it is possible to present that instead of coffee, another beverage containing caffeine (for example, tea) is drunk. Therefore, the action according to the user's needs can be presented.

  By acquiring the state of the heartbeat and the pupil as the biological information, the desire estimation unit 278 can accurately and accurately estimate the desire of the user who wants to sleep based on the biological information. For example, as described above, if the heart rate is low and the movement of the pupil is small, the desire estimation unit 278 can estimate that the user wants to sleep. Therefore, it becomes easy to surely grasp the potential desire of the user appropriately, and as a result, an action satisfying the desire can be presented appropriately.

  In the present embodiment, the screen SC4 including the action proposal information generated by the proposal information generation unit 281 is displayed on the display unit of a navigation device (not shown) mounted on the user's vehicle. The action proposal information (the action to be taken) can be easily recognized simply by looking at the display unit of the navigation device.

[Modification of Embodiment]
The present invention is not limited to the above-described embodiments, and modifications, improvements, and the like within the scope that can achieve the object of the present invention are included in the present invention.
In each said embodiment, the proposal information generation part 281 produces | generates the action proposal information which can receive the goods according to the said user's desire based on a user's desire, and the alerting | reporting control part 272 is the said action proposal information. It was decided to present. However, the present invention is not limited to this. As described above, the proposal information generation unit 281 may propose an action that can enjoy a service according to the user's desire. For example, when the user's blood sugar level is not within the normal range, a coffee shop may be detected, and it may be suggested that the user go to the coffee shop and drink juice. Furthermore, when the blood flow of the user is detected as the biological information and the flow of the blood flow is not good, that is, when it is determined that the blood flow is not in the normal range, the coping method determining unit 279 sends the massage method to the massage shop. It may be determined to go as a coping method and to receive acupressure at the massage store.

In each of the above embodiments, the desire estimation unit 278 estimates the potential desire of the user when the abnormality determination unit 277 determines that the user's biological information is not within the normal range. However, the present invention is not limited to this. For example, without providing the abnormality determination unit 277, the desire estimation unit 278 may estimate the user's potential desire every predetermined time.
In the first and second embodiments, the coping method determination unit 279 estimates the potential desire of the user based on the coping method tables (the hypoglycemia coping table and the heat stroke coping table). However, the present invention is not limited to this. For example, in the first and second embodiments, as in the third embodiment, the coping method determination unit 279 may determine the coping method without referring to the coping method table. Conversely, the storage unit 26 of the action support apparatus 2 shown in the third embodiment may have a handling method table.

In the first and second embodiments, the body motion information detection unit 222 is provided, and the coping method determination unit 279 estimates the user's potential desire based on the biological information and the body motion information. However, the present invention is not limited to this. For example, the body motion information detection unit 222 may be omitted. In this case, the desire estimation part 278 should just estimate a user's potential desire based on biometric information. At this time, when the desire estimation unit 278 estimates the desire of the user, the biological information to be determined is not limited to the contents shown in the above embodiments, and some biological information may not be referred to. Other biological information may be referred to instead of or in addition to at least a part of the biological information. For example, when determining the user's sleep desire, a stress index (LF / HF value) may be referred to instead of at least a part of the biological information or in addition to the biological information.
In the third embodiment, the state of the heartbeat and the pupil is detected as the biological information, and the potential desire of the user is estimated based on the biological information. However, the present invention is not limited to this. For example, the body motion information detection unit 222 may be provided as in the first and second embodiments, and the user's desire may be estimated based on the biological information and the body motion information.

  In the above embodiments, the search result acquisition unit 280 acquires the search results from the server 3 that manages information on the supermarket 4, the convenience store 5, and the vending machine 6. However, the present invention is not limited to this. For example, if a server for managing each information of the supermarket 4, the convenience store 5, and the vending machine 6 is provided, the search result acquisition unit 280 transmits the search condition to each of the servers, and You can get search results from the server.

  In each of the above-described embodiments, the search result acquisition unit 280 acquires the search result of the product information of the product (supply) according to the user's potential desire as the search condition and the location information of the place where the product can be acquired. It was decided. However, the present invention is not limited to this. For example, only product information may be set as a search condition and a search result may be acquired, or only the location information may be set as a search condition and a search result may be acquired.

  In each of the above embodiments, the route generation unit 282 is provided. However, the present invention is not limited to this. For example, the route generation unit 282 may be omitted. In this case, the proposal information generation unit 281 generates a position (address) where the user can acquire the product to be acquired as action proposal information, and the notification control unit 272 displays the action proposal information on the display unit 241. You may do it. Furthermore, only the product information may be displayed without displaying the location information on the display unit 241.

  In each said embodiment, the alerting | reporting control part 272 displayed action proposal information on the display part 241, Furthermore, in the said 3rd Embodiment, the action proposal information was displayed on the display part of the navigation apparatus not shown. However, the present invention is not limited to this. For example, a voice suggesting an action may be output from the voice output unit 242, or the voice may be output while displaying the action proposal information on each display unit. In addition, a light emitting unit may be provided so that when the action proposal information is displayed, the light emitting unit emits light. Furthermore, the action proposal information may be displayed on an information processing apparatus (such as a PC (Personal Computer) or a smartphone) that communicates with the action support apparatus 2.

  In the above embodiments, when the user is positioned in front of the vending machine C, the purchase button C1 of the vending machine C blinks. However, the present invention is not limited to this. For example, the purchase button C1 may be controlled to be lit by a control unit (not shown) of the vending machine C, or may be controlled so that all other products are sold out. That is, it is only necessary that the user can distinguish the product to be acquired from other products.

  In the first and second embodiments, each handling store (store A, store B, and vending machine C) is displayed on the route guidance screen SC2. However, the present invention is not limited to this. For example, according to the state of the user, only the handling store closest to the user's position (for example, store A) may be displayed, or only the handling store with the largest stock number may be displayed. Further, stores other than the store A (the store B and the vending machine C) may be displayed in a translucent manner. Further, the store A may be displayed so as to be emphasized (for example, vibrate or blink).

  In the first and second embodiments, when a user is located in the store A, the route generation unit 282 generates a route to the position of the shelf where “ww water” is arranged in the store A, and performs notification control. The unit 272 displays the map of the store A and the set route on the display unit 241, thereby guiding the user to the position of the shelf. However, the present invention is not limited to this. For example, a message such as “Welcome. Ww Water is on the right shelf and the third shelf from the front” is displayed on the display unit of the terminal device PT1 installed in the store A. Further, the message may be displayed on the display unit 241.

  In each of the embodiments described above, a warning sound is output from the audio output unit 242 when a warning is output, and the vibration unit 243 is vibrated. However, the present invention is not limited to this. For example, only a warning sound may be output from the sound output unit 242 or only the vibration unit 243 may be vibrated. The sound output from the sound output unit 242 is not limited to the warning sound, and for example, a warning sentence displayed on the display unit 241 may be output as a sound.

  In each of the above embodiments, the search result acquisition unit 280 sets search conditions based on the coping method determined by the coping method determination unit 279 and the user information acquired by the user information acquisition unit 276. It was. However, the present invention is not limited to this. For example, the search condition may be set based only on the coping method determined by the coping method determination unit 279.

  In the first and second embodiments, the action support apparatus 2 is a wearable device worn by a user. However, the present invention is not limited to this. For example, the behavior support device 2 includes a detection device that detects biological information and body movement information, and an information processing device (such as a smartphone) that analyzes and detects the information detected by the detection device and proposes and reports the behavior. It may be configured.

  In the first embodiment, the abnormality determination unit 277 determines whether or not the user's blood glucose level is less than 70 mg / dl, and if the blood glucose level is less than 70 mg / dl, the user has a hypoglycemic symptom. It was decided that it was. However, the present invention is not limited to this. For example, not only the numerical value of the blood glucose level, but also whether or not the exercise is intense immediately before the blood glucose level becomes less than 70 mg / dl, and the action history acquired by the user information acquisition unit 276 (for example, the user Whether or not the patient has a hypoglycemia symptom may be determined based on, for example, diabetes. Moreover, the value of the blood glucose level for determining hypoglycemia is not limited to 70 mg / dl. That is, the numerical values set in the coping method table can be changed as appropriate.

  In the first embodiment, the coping method determination unit 279 sets the primary supply and the secondary supply as search conditions. However, the present invention is not limited to this. For example, the handling method determination unit 279 may set only the primary supply as a search condition. In this case, for example, when the control unit 27 determines whether or not the user has acquired the primary supply, and it is determined that the user has acquired the primary supply, the secondary supply is performed. An object may be reset as a search condition, and the action presentation process may be executed. Further, the determination by the abnormality determination unit 277 may be executed after the user acquires (ingests) the primary supply.

  In the first embodiment, when the user has a hypoglycemic symptom, the coping method determining unit 279 determines that acquiring a beverage (juice) containing a large amount of glucose is the coping method of the hypoglycemic symptom. It was decided. However, the present invention is not limited to this. For example, the coping method determination unit 279 may determine to acquire a glucose tablet as a coping method for the hypoglycemia symptom.

  In the second embodiment, unlike the hypoglycemia countermeasure table of the first embodiment, the primary supply and the secondary supply are not provided. However, the present invention is not limited to this. For example, the primary supply may be “sport drink, water”, and the second supply may be “cooling sheet” or the like. According to this, since the possibility that the user can acquire the “cooling sheet” as the second supply after acquiring the “sport drink” as the first supply, the cooling sheet is used, for example, by the user. By sticking on the forehead, etc., it is possible to escape from heat stroke and fever more quickly.

  In the said 3rd Embodiment, the notification control part 272 decided to show action proposal information on the display part of a navigation apparatus not shown. However, the present invention is not limited to this. For example, the action proposal information may be presented on the display unit 241 of the main body of the action support apparatus, or the action proposal information may be displayed in the virtual image display area of the HMD. That is, if a user can recognize action proposal information, it may be displayed on any.

  In each of the above-described embodiments, the behavior support system 1 includes the behavior support device 2 and the server 3 constituting the POS system, and the behavior support device 2 includes the notification control unit 272, the abnormality determination unit 277, the desire estimation unit 278, and the countermeasures. The method determination unit 279, the search result acquisition unit 280, the proposal information generation unit 281 and the route generation unit 282 are provided. However, the present invention is not limited to this. For example, if the detection device includes only the biological information detection unit 221, the detection device side transmission unit, and the notification unit 24, and the server includes the above-described units 272, 276 to 282, and the server side transmission unit, the detection device. Since the configuration of the control unit can be simplified, the detection device can be reduced in cost, weight, and size.

  In each of the embodiments described above, the operation unit 21 is configured by a physical key, a touch panel, or the like provided in the housing of the action support device 2. However, the present invention is not limited to this. For example, the detection device may detect a user's tap operation as an input operation. In this case, it suffices to determine whether or not the tap operation has been performed based on the acceleration value detected by the body motion information detection unit 222. Alternatively, a detection unit that can detect the tap operation may be provided separately. Good.

  DESCRIPTION OF SYMBOLS 1 ... Action support system, 2 ... Action support apparatus, 3 ... Server, 221 ... Biological information detection part, 222 ... Body motion information detection part, 23 ... Reception part (position information acquisition part), 24 ... Notification part (action presentation part) , 241 ... Display unit, 26 ... Storage unit, 27 ... Control unit, 271 ... Detection control unit, 272 ... Notification control unit (behavior presentation unit), 273 ... Communication control unit, 276 ... User information acquisition unit, 277 ... Abnormality determination unit, 278 ... desire estimation unit, 279 ... coping method determination unit (behavior presentation unit), 280 ... search result acquisition unit (behavior presentation unit), 281 ... proposal information generation unit (behavior presentation unit), 282 ... route generation Department.

Claims (11)

A biological information detection unit for detecting the biological information of the user;
Based on the detected biological information, a desire estimation unit that estimates the user's desire,
An action support device comprising: an action presentation unit that presents an action that can enjoy at least one of a service and an article according to the estimated user's desire. The action support apparatus according to claim 1,
An abnormality determination unit that determines whether the detected biological information is within a normal range;
The desire estimation unit estimates the user's desire when it is determined that the biological information is not within a normal range. In the action support device according to claim 1 or 2,
A body motion information detecting unit for detecting the body motion information of the user;
The desire estimation unit estimates the user's desire based on the detected biological information and body motion information. In the action assistance device according to any one of claims 1 to 3,
An informing unit for informing various information;
An article information acquisition unit that acquires the article information about the article according to the user's desire from a server that configures the point-of-sale information management system that manages article information about each of the plurality of articles,
The action presentation unit causes the notification unit to notify the article information acquired by the article information acquisition unit. In the action assistance device according to any one of claims 1 to 4,
An informing unit for informing various information;
A position information acquisition unit for acquiring the current position of the user;
The place indicating a place where at least one of the service and the goods according to the user's desire can be enjoyed from a server constituting the point-of-sale information management system for managing the place information regarding the place where the goods and the service can be provided. A location information acquisition unit that acquires information based on the acquired current position of the user, and
The action presentation unit causes the notification unit to notify the acquired location information. The action support apparatus according to claim 5,
A route generation unit that generates a route from the current position of the user to the location indicated by the location information;
The action presentation unit is configured to cause the notification unit to notify either the generated route or a required time for moving along the route. In the action support device according to claim 5 and claim 6,
A user information acquisition unit for acquiring user information including the user's action history acquired from the user's position information detected by the position information acquisition unit;
The action presentation device presents the action based on the user information. The action support apparatus according to any one of claims 1 to 7,
A storage unit that stores a table in which the detected biometric information, the estimated desire of the user, and a means that satisfies the desire of the user are associated;
A behavior support apparatus, comprising: a coping method determination unit that determines a coping method that satisfies the user's desire based on the table. The action support apparatus according to any one of claims 1 to 8,
The biometric information includes at least one of the user's pulse wave, heart rate, blood pressure, body temperature, blood sugar level, sweating amount, and pupil state. A detection device for detecting and transmitting the biological information of the user;
A server for processing the biological information transmitted from the detection device,
The detection device includes:
A biological information detector for detecting the biological information;
A detection device-side transmitter that transmits the detected biological information;
An informing unit for informing information received from the server,
The server
Based on the biological information received from the detection device, a desire estimation unit that estimates the desire of the user;
An action presentation unit that presents an action that can be enjoyed by at least one of a service and an article according to the estimated user's desire;
A behavior support system comprising: a server-side transmission unit configured to transmit behavior information indicating the behavior to the detection device. Detect user's biological information,
Based on the detected biological information, the user's desire is estimated,
An action support method comprising presenting an action that can enjoy at least one of a service and an article according to the estimated user's desire.

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