JP2016057755A - Merchandise sales processor, merchandise sales processing method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To conveniently perform the purchase of merchandise using a cash-on-delivery service.SOLUTION: A merchandise sales processor includes: customer identification code acquisition means for acquiring a customer identification code for identifying a customer; storage means for storing customer information of the customer and merchandise information of merchandise to be sold to the customer; merchandise identification code acquisition means for acquiring a merchandise identification code attached to the merchandise that the customer wants to purchase; delivery fee determination means for reading the customer information corresponding to the customer identification code acquired by the customer identification code acquisition means and the merchandise information corresponding to the merchandise identification code acquired by the merchandise identification code acquisition means from the storage means, and for determining the delivery fee of the merchandise that the customer wants to purchase; and slip generation means for generating a slip for using a cash-on-delivery service on the basis of the delivery fee determined by the delivery fee determination means, the merchandise information read on the basis of the merchandise identification code acquired by the merchandise identification code acquisition means and the customer information read on the basis of the customer identification code acquired by the customer identification code acquisition means.SELECTED DRAWING: Figure 6

Description

  Embodiments described herein relate generally to a merchandise sales processing apparatus, a merchandise sales processing method, and a program.

  There is known a service for delivering a product that has been settled by a customer from a store to the customer's home. The POS system (Point Of Sale System) used for this type of service reads the customer's identification code from an ID card held by the customer, and the customer's name and address specified by this identification code are printed. A receipt is issued (see, for example, Patent Document 1).

  Thus, when the customer wishes to deliver the purchased product, it is convenient that the customer does not need to fill in an application form or bring the product that has been settled at the cash register to a service counter or the like.

  However, when purchasing a product using a price exchange service, it is still necessary to fill in the name and address on the application form or bring the product desired to be purchased to a service counter in the store.

JP 2008-156869 A

  An object of the present invention is to make a convenient purchase of a product using a price exchange service.

  In order to solve such a problem, the product sales processing apparatus according to the present embodiment includes a customer identification code acquisition unit that acquires a customer identification code for identifying a customer, customer information about the customer, and a product for the product sold to the customer. Corresponding to the customer identification code acquired by the customer identification code acquisition means from the storage means for storing information, the product identification code acquisition means for acquiring the product identification code attached to the product that the customer desires to purchase A delivery fee determining unit that reads out customer information to be purchased and product information corresponding to the product identification code acquired by the product identification code acquiring unit, and determines a delivery fee of the product that the customer desires to purchase, and a delivery fee determining unit The delivery fee determined by the product identification information, the product information read based on the product identification code acquired by the product identification code acquisition means, and the customer identification code acquisition. Based on the customer information read based on the customer identification code obtained by the means comprises a slip generating means for generating a document for using the COD service, the.

It is a block diagram which shows the POS system which concerns on this embodiment. It is a block diagram of a POS terminal. It is a block diagram of a store server. It is a figure which shows goods information typically. It is a figure which shows customer information typically. It is a flowchart which shows a series of processes performed by CPU of a POS terminal. It is a figure which shows the image displayed on the display of a POS terminal. It is a figure which shows the image displayed on the display of a POS terminal. It is a figure which shows the image displayed on the display of a POS terminal. It is a figure which shows the image displayed on the display of a POS terminal. It is a figure which shows the image displayed on the display of a POS terminal. It is a figure which shows the receipt distributed to a customer. It is a figure which shows the receipt as a copy of a store. It is a figure which shows the image displayed on the display of a POS terminal.

  This embodiment will be described with reference to the drawings. FIG. 1 is a block diagram showing a POS system 10 according to the present embodiment. As shown in FIG. 1, the POS system 10 includes a plurality of POS terminals 20 and a store server 30 that are connected to each other via a network 12 such as a LAN (Local Area Network) or the Internet.

  FIG. 2 is a block diagram of the POS terminal 20. As shown in FIG. 2, the POS terminal 20 includes a CPU (Central Processing Unit) 20a, a main storage unit 20b, an auxiliary storage unit 20c, an operator side display 20d, an operator side input unit 20e, an interface 20f, a scanner 20g, and a printer 20h. A customer-side display 20i, a customer-side input unit 20j, and a system bus 20k that interconnects the above-described units.

  The CPU 20a reads and executes the program stored in the auxiliary storage unit 20c. Specific operations of the CPU 20a will be described later.

  The main storage unit 20b has a volatile memory such as a RAM (Random Access Memory). The main storage unit 20b is used as a work area for the CPU 20a.

  The auxiliary storage unit 20c includes a nonvolatile memory such as a ROM (Read Only Memory), a magnetic disk, and a semiconductor memory. The auxiliary storage unit 20c stores programs executed by the CPU 20a, various parameters, and the like. Further, the auxiliary storage unit 20c sequentially stores information including the processing result by the CPU 20a.

  The operator-side display 20d has a display unit such as an LCD (Liquid Crystal Display). The operator display 20d displays an image generated by the CPU 20a that executes the program.

  The operator side input unit 20e has operation buttons and a touch panel. The operator side display 20d and the operator side input unit 20e constitute a GUI (graphical user interface). For this reason, the store clerk (operator) can notify the CPU 20a of various instructions by touching icons and buttons displayed on the operator-side display 20d via the touch panel constituting the operator-side input unit 20e. .

  The interface 20f includes a LAN interface, a serial interface, a parallel interface, an analog interface, and the like. The POS terminal 20 is connected to the network 12 via the interface 20f.

  The scanner 20g reads an identification code such as a bar code or QR code (registered trademark) provided on a card or a product tag held by a customer or a store clerk. The read result is output as electronic data.

  The printer 20h prints information on recording paper such as roll paper to create a form. As the printer 20h, for example, an image forming apparatus such as a thermal printer or a dot printer can be used.

  The customer display 20i has a display unit such as an LCD. The customer-side display 20i displays an image generated by the CPU 20a that executes the program.

  The customer side input unit 20j has operation buttons and a touch panel. The customer side display 20i and the customer side input unit 20j constitute a GUI. For this reason, the customer can notify the CPU 20a of various instructions by touching icons and buttons displayed on the customer-side display 20i via the touch panel constituting the customer-side input unit 20j.

  FIG. 3 is a block diagram of the store server 30. As shown in FIG. 3, the store server 30 includes a CPU 30a, a main storage unit 30b, an auxiliary storage unit 30c, a display 30d, an input unit 30e, an interface 30f, and a system bus 30g that interconnects the above units. Yes.

  The CPU 30a reads and executes the program stored in the auxiliary storage unit 30c.

  The main storage unit 30b has a volatile memory such as a RAM. The main storage unit 30b is used as a work area for the CPU 30a.

  The auxiliary storage unit 30c includes a nonvolatile memory such as a ROM, a magnetic disk, and a semiconductor memory. The auxiliary storage unit 30c stores programs executed by the CPU 30a, product information 301, customer information 302, and the like. Further, information including the processing result by the CPU 30a is sequentially stored.

  FIG. 4 is a diagram schematically illustrating the merchandise information 301. As shown in FIG. 4, the product information 301 is information indicating a product identification code, a product name, a weight, a size, and a unit price. The product identification code is a code consisting of numbers and alphabets assigned to each product. The product name is the name of the product. The weight is the weight of the product. The size is information indicating the width, depth, and height of the product. The unit price is a price per product.

  A product identification code, a product name, a weight, a size, and a unit price constituting the product information 301 are associated with each other. Therefore, for example, when the product sold at the store is “denim pants”, the product identification code is assigned when the product identification code is obtained by reading the barcode or the like written on the tag attached to the denim pants. It is possible to search for information such as that the product name of the product is denim pants and the weight and size of the product.

  FIG. 5 is a diagram schematically showing the customer information 302. As shown in FIG. 5, the customer information 302 is information indicating a customer identification code, a name, an address, and a telephone number. The customer identification code is a code consisting of numerals and alphabets assigned to each customer who uses the store. The customer identification code is given to each customer, for example, when the customer is registered as a store member. An ID card on which a barcode indicating a customer identification code is written is assigned to the customer.

  The customer identification code is associated with the customer's name, address, and telephone number. Therefore, for example, when a customer identification code is acquired by reading a barcode or the like written on a member's card, it becomes possible to search for information indicating the name, address, and telephone number of the customer to whom the customer identification code is assigned. .

  Returning to FIG. 3, the display 30 d has a display unit such as an LCD. The display 30d displays an image generated by the CPU 30a that executes the program.

  The input unit 30e has a keyboard that is a numeric means and a pointing device such as a mouse. The instruction of the operator (clerk) is input via the input unit 30e and is notified to the CPU 30a via the system bus 30g.

  The interface 30f includes a LAN interface, a serial interface, a parallel interface, an analog interface, and the like. The store server 30 is connected to the network 12 via the interface 30f.

  Next, merchandise registration processing using the POS terminal 20 will be described. FIG. 6 is a flowchart showing a series of processing executed by the CPU 20a of the POS terminal 20. In the POS terminal 20, the scanner 20g scans a bar code or the like indicating identification information assigned to a store clerk who performs a cash register operation, thereby executing a series of processes shown in FIG.

  In the first step S101, as shown in FIG. 7, the CPU 20a displays an image P1 that prompts the customer to obtain a customer identification code on the operator side display 20d constituting the GUI, and displays the ID card possessed by the customer to the store clerk. Encourage scanning. In this image P1, a button B1 for skipping scanning of the ID card is shown. The clerk can skip waiting for scanning by the CPU 20a by touching the button B1.

  When button B1 is touched by the store clerk (step S101: No), the process proceeds to step S109 to perform a normal transaction. In a normal transaction, when the store clerk sequentially registers the products that the customer desires to purchase, the CPU 20a sequentially reads the product information 301 of the registered products from the auxiliary storage unit 30c of the store server 30. Next, the total price of the registered products is calculated by sequentially adding the unit prices of the products. Then, the total amount is presented on the customer display 20i. Here, when delivery of cash or settlement using a credit card is performed between the customer and the store clerk, the CPU 20a ends the process of step S109 and returns to step S101.

  On the other hand, when the customer identification code is acquired by the store clerk scanning the ID card using the scanner 20g in step S101, the CPU 20a determines that the ID card has been read (step S101: Yes). ), And the process proceeds to step S102.

  In step S102, the CPU 20a displays an image P2 for selecting the type of transaction on the operator side display 20d as shown in FIG. Buttons B2 and B3 are shown in the image P2. The button B2 is a button for selecting a normal transaction. The button B3 is a button for selecting a cash on delivery transaction using a price exchange service.

  When the button B2 is touched by the store clerk, the CPU 20a determines that the normal transaction has been selected (step S102: No). And it transfers to step S109 and performs a normal transaction.

  On the other hand, when the button B3 is touched by the store clerk, the CPU 20a determines that the cash-on-delivery transaction has been selected (step S102: Yes), and proceeds to step S103. Further, the CPU 20a displays an image P3 shown in FIG. 9 on the operator side display 20d and the customer side display 20i. In the image P3, a text indicating that the cash on delivery transaction is selected, a button B4 for ending registration of the product, and a table displaying the product name, unit price, quantity, and amount of the product to be registered are shown. .

  In step S103, the CPU 20a determines whether or not the button B4 shown in FIG. When the CPU 20a determines that the button B4 for ending the registration of the product is not touched (step S103: No), the CPU 20a proceeds to step S104.

  In step S104, the CPU 20a waits for a scan of an identification code provided on a product that the customer desires to purchase. When the product identification code is scanned by the store clerk, electronic data indicating the scan result is output from the scanner 20g. Upon receiving the electronic data output from the scanner, the CPU 20a determines that the product identification code has been scanned (step S104; Yes), and proceeds to step S105.

  In step S105, the CPU 20a sequentially stores the electronic data received from the scanner 20g in the main storage unit 20b and the auxiliary storage unit 20c. Thereby, the merchandise identification code of the merchandise to be scanned is registered. Further, as shown in FIG. 9, the CPU 20a reads the product information 301 stored in the auxiliary storage unit 30c of the store server 30 for each registration, and stores the product name, quantity, unit price, and settlement amount. It displays on the operator side display 20d and the customer side display 20i.

  In addition, in the POS terminal 20, when it is determined in step S102 that the cash on delivery transaction is selected, the registered product is stored in the auxiliary storage unit 20c in a state distinguished from the normal transaction in step S109. . And the information memorize | stored in the auxiliary storage part 20c is transmitted to the store server 30 for every registration of goods, and is preserve | saved at the auxiliary storage part 30c of the said store server 30. FIG. Thereby, in the store server 30 and the POS terminal 20, the history in the transaction using the normal transaction and the cash on delivery service is formed separately.

  On the other hand, if the CPU 20a determines in step S103 that the button B4 for ending registration of the product has been touched (step S103: Yes), the CPU 20a proceeds to step S106.

  In step S106, the CPU 20a calculates and displays a delivery fee based on the information sequentially registered in step S103.

  Specifically, the CPU 20a searches the product information 301 stored in the auxiliary storage unit 30c of the store server 30 based on the product identification code of the registered product, and the weight of each product and the size of each product. Are read from the auxiliary storage unit 30 c of the store server 30. Further, based on the customer identification code acquired in step S101, the customer information 302 stored in the auxiliary storage unit 30c of the store server 30 is searched, and the customer's address is read out. Next, the CPU 20a calculates the total weight of the registered products and the size of the box necessary for delivery based on the read information. Then, the delivery fee is determined based on the total weight of the product, the size of the box, and the customer's address. The CPU 20a displays the determined delivery fee on the operator side display 20d and the customer side display 20i.

  FIG. 10 is a diagram showing an image P4 displayed on the operator side display 20d and the customer side display 20i. As shown in FIG. 10, the delivery fee is displayed together with the number of the slip used for delivery and the scheduled delivery date. With regard to the scheduled delivery date, if there is no customer designation, the earliest date among the days on which the product can be delivered is displayed as the delivery date. On the other hand, when the delivery date is designated by the customer, the designated delivery date is displayed.

  The delivery date can be designated via an image P5 for designating the delivery date, for example, as shown in FIG. A calendar is shown in the image P5. The customer can specify the delivery date of the product by looking at the calendar of the image P5 displayed on the customer-side display 20i and touching the date on which delivery is desired.

  In the next step S107, the CPU 20a determines whether or not the delivery date has been confirmed. Specifically, when the delivery date is designated and the button B5 of the image shown in FIG. 10 is touched by the store clerk, the CPU 20a determines that the delivery date is confirmed (step S107: Yes), and next The process proceeds to step S108.

  Next, in step S108, the CPU 20a drives the printer 20h to print the receipt 50 on which the contents of the cash on delivery transaction are described and the receipt 51 as a copy of the store. FIG. 12 is a diagram showing the receipt 50 output from the printer 20h. FIG. 13 is a view showing the receipt 51. As shown in FIGS. 12 and 13, the receipts 50 and 51 indicate that the transaction is a cash-on-delivery transaction, the product name of the product that the customer wants to purchase by cash, the price of the product, the scheduled delivery date, and the delivery. The number of the delivery slip used for is entered.

  Further, the CPU 20a may output a delivery slip necessary for delivery as necessary.

  When the CPU 20a finishes the process in step S108, the CPU 20a returns to step S101, and thereafter repeats the processes in steps S101 to S109.

  As described above, in the POS system according to the present embodiment, the customer's address is specified based on the customer identification code acquired by scanning the ID card held by the customer. Further, the total weight and size of the product are specified from the product identification code acquired by registering the product that the customer desires to purchase. Then, a delivery fee is calculated from the customer's address and the total weight of the product. Thereby, when purchasing goods using a cash-on-delivery service in a store, the application for cash-on-delivery service can be completed only by the cash register which settles goods.

  Therefore, it is not necessary to fill out a form or application form for using the cash on delivery service after the product is purchased, and as a result, it is possible to conveniently purchase the product using the cash on delivery service.

  In this embodiment, as shown in FIG. 12, the receipt 50 distributed to the customer displays that the transaction is a cash-on-delivery transaction. For this reason, it can be easily confirmed whether or not the transaction with the customer is a transaction using the cash on delivery service.

  In the present embodiment, both a receipt 50 distributed to the customer and a receipt 51 as a copy of the store are output. Therefore, it is possible to prevent misdelivery of goods by checking both receipts 50 and 51.

  In this embodiment, the scheduled delivery date is displayed on the receipts 50 and 51. Thereby, the customer can confirm the scheduled delivery date of the product. Further, the customer can specify the scheduled delivery date via the screen on which the image shown in FIG. 11 is displayed. Therefore, the customer can use the cash on delivery service with good convenience.

  In the present embodiment, the receipts 50 and 51 display the total amount of the product, the delivery fee of the product, and the payment price. Thereby, it can be easily confirmed how much cash should be prepared in advance.

  In this embodiment, when it is determined in step S102 that cash on delivery transaction has been selected, the registered product is stored in the auxiliary storage unit 20c in a state distinguished from the normal transaction in step S109. Thereby, the history in the transaction using the normal transaction and the cash on delivery service is formed separately. Therefore, it is possible to output separately the sales report of the cash-on-delivery transaction that does not collect the price directly and the sales report of the normal transaction.

  In the present embodiment, the history of transactions using the normal transaction and the cash on delivery service is also stored in the auxiliary storage unit 30 c of the store server 30. For this reason, sales information can be managed using data of the store server 30.

  As mentioned above, although embodiment of this invention was described, this invention is not limited by the said embodiment. For example, in the above-described embodiment, the CPU 20a of the POS terminal 20 executes a program stored in the auxiliary storage unit 20c, thereby functioning as a delivery fee determining unit that calculates a delivery fee and a slip generating unit that controls the printer 20h. Explained when to do. Not limited to this, the POS terminal 20 can also be realized by dedicated hardware.

  In the above embodiment, the case where the product information 301 and the customer information 302 are stored in the store server 30 has been described. Not limited to this, the product information 301 and the customer information 302 may be stored in the auxiliary storage unit 20 c of the POS terminal 20.

  In the above embodiment, the case where the delivery fee is calculated from the customer's address and the total weight of the product has been described. Not limited to this, as shown in FIG. 14, an image P6 indicating a matrix indicating the size and price of the product is displayed on the operator side display 20d and the customer side display 20i, and the CPU 20a is touched in the image P6. The delivery fee may be determined according to the location. For example, when a location indicated by shading in FIG. 14 is touched, the delivery fee may be determined to be 864 yen.

  In the above-described embodiment, the case where the CPU 20a of the POS terminal 20 calculates the delivery fee has been described. Not limited to this, instead of the CPU 20a of the POS terminal 20, the CPU 30a of the store server 30 may calculate a delivery fee.

  In the above embodiment, the case where the scanner 20g reads a barcode or the like has been described. The present invention is not limited to this, and various codes may be acquired by reading a magnetic tape, an IC tag, or the like using a magnetic scanner or an IC card reader instead of the scanner 20g.

  The program stored in the auxiliary storage unit 20c is stored in a computer-readable recording medium such as a flexible disk, a CD-ROM (Compact Disk Read-Only Memory), a DVD (Digital Versatile Disk), or an MO (Magnet-Optical Disk). It may be stored and distributed and installed on a computer.

  The program is usually stored in a disk device or the like of a predetermined server device on a communication network such as the Internet, and may be downloaded as necessary.

  Although the embodiment of the present invention has been described, the above embodiment is presented as an example and is not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

10 POS system 12 network 20 POS terminal 20a CPU
20b Main storage unit 20c Auxiliary storage unit 20d Operator side display 20e Operator side input unit 20f Interface 20g Scanner 20h Printer 20i Customer side display 20j Customer side input unit 20k System bus 30 Store server 30a CPU
30b Main storage unit 30c Auxiliary storage unit 30d Display 30e Input unit 30f Interface 30g System bus 50, 51 Receipt 301 Product information 302 Customer information B1-B5 button P1-P6 Image

Claims (6)

Customer identification code acquisition means for acquiring a customer identification code for identifying a customer;
Product identification code acquisition means for acquiring a product identification code attached to a product that the customer wishes to purchase;
Storage means for storing customer information of the customer and product information of a product sold to the customer;
Reading the customer information corresponding to the customer identification code acquired by the customer identification code acquisition unit and the product information corresponding to the product identification code acquired by the product identification code acquisition unit from the storage unit A delivery fee determining means for determining a delivery fee for the product that the customer wishes to purchase;
The delivery fee determined by the delivery fee determining means, the product information read based on the product identification code acquired by the product identification code acquisition means, and the customer identification code acquisition means acquired by the customer identification code acquisition means A slip generating means for generating a slip for using the price exchange service based on the customer information read based on the customer identification code;
A merchandise sales processing apparatus comprising:   The merchandise sales processing apparatus according to claim 1, wherein the customer information includes a name and an address of the customer.   The merchandise sales processing apparatus according to claim 1, wherein the merchandise information includes at least one of a weight of the merchandise and a size of the merchandise.   The merchandise sales processing apparatus according to claim 1, wherein the slip generation unit includes an image forming apparatus that prints the merchandise information and the customer information on a recording sheet. Obtaining a customer identification code possessed by the customer;
Obtaining a product identification code attached to a product that the customer wishes to purchase;
Reading out customer information of the customer corresponding to the customer identification code and product information of the product corresponding to the product identification code from storage means;
Determining a delivery fee for a product that the customer wishes to purchase from the customer information and the product information;
Generating a slip for using the COD service based on the delivery fee, the product information, and the customer information;
Merchandise sales processing method. On the computer,
A procedure for reading from the storage means customer information of the customer corresponding to a customer identification code possessed by the customer and product information of the product corresponding to a product identification code attached to a product that the customer desires to purchase;
A procedure for determining a delivery fee for a product that the customer wishes to purchase from the customer information and the product information;
A procedure for generating a slip for using the price exchange service based on the delivery fee, the product information, and the customer information;
A program for running

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