JP2016045657A - Automatic transaction apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To withdraw a card easily from the outside when the card stops at a depth side of a card insertion/discharge port in a state that the card cannot be moved by an apparatus as a result of insertion of the card having a length shorter than a predetermined length into the card insertion/discharge port.SOLUTION: A card insertion/discharge port 21 into which a card is inserted and from which the card is discharged, and a card withdrawing hole 24 for withdrawing the card from the outside when the card stops at a depth side of the card insertion/discharge port in a state that the card cannot be moved by an apparatus, are provided on a front side of the apparatus. The card withdrawing hole is formed in communication with the card insertion/discharge port.SELECTED DRAWING: Figure 2

Description

  The present invention relates to an automatic transaction apparatus having a card insertion / discharge port through which a card is inserted and discharged.

  2. Description of the Related Art Conventionally, automatic transaction apparatuses that automatically execute transactions according to user operations have been used in various places. Examples of this type of automatic transaction apparatus include ATM (Automatic Teller Machine) used in financial institutions and distribution institutions, and ticket machines used in transportation and distribution institutions. (For example, refer to Patent Document 1). Many automatic transaction devices have a card insertion / ejection slot into which cards are inserted and ejected, and the card possessed by the user is taken into the device and various information is read from the card, or various The information is written on the card.

JP 2014-92901 A

  As described below, a conventional automatic transaction apparatus is desired to be able to easily remove a card from a card insertion / extraction port even when a card shorter than a predetermined length is inserted into the card insertion / extraction port. There was a problem of being rare.

  For example, in an automatic transaction apparatus, in rare cases, a card shorter than a predetermined length defined in advance may be inserted into a card insertion / ejection slot by a user. The “card shorter than the predetermined length” is, for example, a card in which half of the longitudinal direction is lost (that is, a card folded in half).

  The conventional automatic transaction apparatus detects an abnormality in the card length by the built-in card unit when a card shorter than a predetermined length is inserted into the card insertion / ejection slot, and determines that an insertion error has occurred. Try to eject the card out of the device.

  However, the card unit transport mechanism is designed on the assumption that a card having a predetermined length or more is transported. For this reason, if the card unit is shorter than the predetermined length, the card unit cannot carry the card by carrying drive by the carrying mechanism.

  Therefore, in such a case, the conventional automatic transaction apparatus can take out the rear end of the card out of the card insertion / extraction port (that is, discharge the card to the outside of the apparatus) even if the card is to be discharged. could not. As a result, in such a case, the card remains inside (back side) of the card insertion / discharge port.

  Since the remaining card does not come out of the card insertion / ejection slot, the remaining card cannot be removed even if a user, a clerk or the like tries to remove it. As a result, in such a case, the conventional automatic transaction apparatus cannot execute the subsequent transaction process and is in a dormant state. As a result, operational efficiency has been reduced.

  In addition, in the conventional automatic transaction apparatus, when the card remains in the inside (back side) of the card insertion / ejection slot for a predetermined time, the remaining card is regarded as a forgotten card, and the card is There is a device provided with a function of taking in and storing in a predetermined place.

  However, even in such a device, since the built-in card unit transport mechanism is designed to transport a card of a predetermined length or longer, the length of the remaining card is a predetermined length. If it is shorter than that, the card cannot be conveyed. Therefore, even in such a device, the remaining card cannot be taken into the device, and the card continues to remain in the card insertion / ejection slot (back side). As a result, even with such a device, it is impossible to execute subsequent transaction processing, and the apparatus is in a dormant state.

  Therefore, even if a conventional automatic transaction apparatus inserts a card shorter than a predetermined length (that is, a card that cannot be transported by the transport mechanism) into the card insertion / ejection slot, the card is inserted from the card insertion / ejection slot. It was desired that it could be easily extracted.

  The present invention has been made to solve the above-described problem, and even when a card shorter than a predetermined length is inserted into the card insertion / ejection slot, the card is easily removed from the card insertion / ejection slot. The main object is to provide an automatic transaction apparatus that can perform such operations.

  In order to achieve the above object, the present invention is an automatic transaction apparatus, in which a card is inserted and discharged, and a state in which the card cannot be moved by the apparatus on the back side of the card insertion and discharge opening. And a card removal hole for removing the card from the outside when it is stopped at the front, and the card removal hole is formed in communication with the card insertion / extraction port. The configuration.

  Since this automatic transaction apparatus has a card extraction hole, even if a card shorter than a predetermined length is inserted into the card insertion / ejection slot, a user or a clerk or the like can insert a finger or the like into the card extraction hole. The card can be pulled out and brought into contact with the card, and the card can be pulled out by pressing the card toward the outside of the card insertion / discharge port. As a result, the automatic transaction apparatus can easily remove the card from the card insertion / ejection port.

  ADVANTAGE OF THE INVENTION According to this invention, even if it is a case where a card shorter than predetermined length is inserted in a card insertion discharge port, the automatic transaction apparatus which can extract a card easily from a card insertion discharge port can be provided.

It is a perspective view showing the whole automatic transaction device composition concerning an embodiment. It is a front view which shows the structure of the card | curd extraction hole which concerns on embodiment. It is sectional drawing which shows the structure of the hole for card extraction which concerns on embodiment. It is explanatory drawing at the time of utilization of the card | curd extraction hole which concerns on embodiment. It is a front view which shows the structure of the hole for card extraction which concerns on a 1st modification. It is a front view which shows the structure of the hole for card extraction which concerns on a 2nd modification. It is a front view which shows the structure of the hole for card extraction which concerns on a 3rd modification.

  Hereinafter, an embodiment of the present invention (hereinafter referred to as “the present embodiment”) will be described in detail with reference to the drawings. Each figure is only schematically shown so that the present invention can be fully understood. Therefore, the present invention is not limited to the illustrated example. Moreover, in each figure, the same code | symbol is attached | subjected about the common component and the same component, and those overlapping description is abbreviate | omitted.

[Embodiment]
<Configuration of automatic transaction equipment>
Hereinafter, with reference to FIGS. 1-3, it demonstrates per structure of the automatic transaction apparatus which concerns on this embodiment. FIG. 1 is a perspective view showing the overall configuration of the automatic transaction apparatus according to the present embodiment. FIG. 2 is a front view showing the configuration of the card extraction hole according to the embodiment. FIG. 3 is a cross-sectional view showing the configuration of the card extraction hole according to the embodiment.

(Overall configuration of automatic transaction equipment)
The automatic transaction apparatus 1 which concerns on this embodiment is an apparatus which performs transaction automatically according to a user's operation. Here, the case where the automatic transaction apparatus 1 is configured as an ATM (Automatic Teller Machine) used in, for example, a financial institution or a distribution institution will be described.

As shown in FIG. 1, the automatic transaction apparatus 1 has the medium handling part 2, the display operation part 3, the ten key 4, the banknote depositing / withdrawing part 5, and the handset 7 in the front side.
The medium handling unit 2 is a part that handles various media such as cards and receipts.
The display operation unit 3 is a part that displays various types of information and receives an operation by a user.
The numeric keypad 4 is a number key from 0 to 9, an enter key, a cancel key, or the like.
The banknote deposit / withdrawal unit 5 is a part where banknotes are inserted and discharged.
The handset 7 is a receiver for conversing with a crew member at a remote place.

The medium handling unit 2 is provided with a card insertion discharge port 21 and a receipt discharge port 22.
The card insertion / discharge port 21 is an opening through which a card is inserted and discharged.
The receipt discharge port 22 is an opening through which a receipt printed with a transaction history or the like is discharged.

(Structure of the card insertion outlet of the automatic transaction device)
As shown in FIG. 2, a partition portion 23 is provided between the card insertion discharge port 21 and the receipt discharge port 22. The partition portion 23 is a protrusion formed to partition the card insertion / discharge port 21 and the receipt discharge port 22. A guide portion 12 of a card unit 8 (see FIG. 3) to be described later is disposed behind (behind) the partition portion 23.

  A card removal hole 24 is provided around the card insertion / discharge port 21. The card extraction hole 24 is in a state in which the card cannot be moved by the conveyance drive by the conveyance mechanism of the automatic transaction apparatus 1 (that is, the conveyance mechanism of the card unit 8 to be described later) inside the card insertion / extraction port 21 (back side). It is a hole (including a through-hole and a groove) formed for removing a card from the outside when stopped. In the present embodiment, the card extraction hole 24 is formed as a through hole that penetrates the plate member 20 described later. The card extraction hole 24 is formed to communicate with the card insertion / discharge port 21.

  Even if a card shorter than a predetermined length is inserted into the card insertion / extraction port 21, the inventor of the present application can insert one finger or the like into the apparatus from the card insertion / extraction port 21. I thought I could remove the card. Therefore, the automatic transaction apparatus 1 has a configuration in which a card extraction hole 24 for inserting a finger (for example, an index finger) or the like into the apparatus is formed in communication with the card insertion / discharge port 21.

  The card insertion / discharge port 21 is formed so as to extend from the front side (front) to the back side (rear) in a state where the width direction coincides with the horizontal direction. On the other hand, the card extraction hole 24 is formed to extend from the near side to the far side at any one or both of the upper and lower sides of the card insertion / discharge port 21. In the present embodiment, since the receipt discharge port 22 is provided immediately above the card insertion / discharge port 21, the card extraction hole 24 is located below the card insertion / discharge port 21 so as to avoid the receipt discharge port 22. And only one so as to extend from the near side to the far side at the position of the substantially central portion of the card insertion / discharge port 21 in the lateral width direction (hereinafter referred to as “substantially central position”). Is formed.

  The reason why the card removal hole 24 is formed at a substantially central position is that if the pressing force is applied to the left and right positions of the card when the card is removed, the running posture of the card is inclined and the card is inserted. This is because there is a possibility of being caught inside the discharge port 21 (back side), and this is prevented.

  For example, when the card is pressed toward the outside (front side of the automatic transaction apparatus 1) of the card insertion / discharge port 21 in a state where the pressing force is concentrated on the left part or the right part at the time of extraction, the running posture May be tilted rightward or leftward and caught inside (back side) of the card insertion / discharge port 21. Therefore, in this embodiment, by forming the card extraction hole 24 at a substantially central position, the pressing force is applied to the substantially central part of the card in a well-balanced manner so that the running posture of the card does not tilt rightward or leftward. Therefore, the card is prevented from being caught inside (back side) of the card insertion / discharge port 21.

  In the present embodiment, the card extraction hole 24 is formed so that the shape seen in the front direction is a semicircular shape or an arc shape. The size of the card extraction hole 24 is, for example, a suitable value in which the horizontal width t1 and the vertical width t2 at the innermost portion (the rear end of the plate member 20 described later) are 1.5 to 3.5 (mm). Thus, the size is appropriately set based on the size of a standard finger (here, the index finger) of a Japanese adult male. However, if the width t1 becomes too large, the running performance of the card may be lowered. Therefore, it is necessary to set the width t1 so as not to become too large. In the present embodiment, description will be made assuming that the horizontal width t1 and the vertical width t2 are set to about 2.0 (mm), respectively, as an example.

  In the present embodiment, in the automatic transaction apparatus 1, a card insertion / discharge port 21, a receipt discharge port 22, and a card extraction hole 24 are formed in the plate member 20, and the plate member 20 is the housing frame 1a (see FIG. 3). ) Is attached. FIG. 3 shows the shape of a cut surface obtained by cutting the medium handling unit 2 along the line X1-X1 shown in FIG.

  As shown in FIG. 3, the plate member 20 has a rear end portion formed in a flat plate shape, and the front end portion protrudes forward from the rear end portion. The site | part of the front end side of the plate member 20 is formed in the shape fitted in the opening part 1b formed in the housing frame 1a. The front end portion of the plate member 20 has a rectangular shape as a whole when viewed from the front, and has an arc formed at the corner (see FIG. 2).

  In the plate member 20, a card insertion / discharge port 21, a receipt discharge port 22, and a card extraction hole 24 are formed so as to penetrate from the front end side portion of the plate member 20 to the rear end side portion. The plate member 20 is preferably formed of, for example, a synthetic resin so that the design can be easily changed.

A card unit 8 and a receipt unit 9 are disposed behind the plate member 20.
The card unit 8 is a device that reads various information from the card 10 or writes various information to the card 10.
The receipt unit 9 is a device that issues a receipt on which a transaction history or the like is printed.

  Inside the card unit 8, a transport path for the card 10 is formed. A transport mechanism (not shown) for transporting the card 10 is provided around the transport path. The transport mechanism is configured by a plurality of transport rollers (not shown), for example. The pitch between adjacent ones of the conveying rollers is set to a distance at which a card having a predetermined length can be conveyed.

  The card unit 8 is disposed behind the plate member 20 so that the transport path of the card 10 and the card insertion / discharge port 21 formed in the plate member 20 coincide. On the other hand, the receipt unit 9 is disposed above the card unit 8.

  A guide portion 12 is provided on the front end side of the card unit 8. The guide portion 12 is a portion that guides the running of the card 10 and the receipt by the lower surface abutting the card 10 and the upper surface abutting a receipt (not shown). The guide unit 12 guides (guides) the card 10 toward the card insertion / discharge port 21 when the card 10 is inserted. Further, the guide unit 12 guides (guides) the receipt discharged by the receipt unit 9 toward the receipt discharge port 22 when the receipt is discharged.

  The guide portion 12 is formed so as to protrude forward from the main body of the card unit 8. Further, the guide part 12 is disposed behind the partition part 23.

  The receipt unit 9 discharges the receipt so as to abut against the guide portion 12 of the card unit 8 when the receipt is discharged. In the present embodiment, the automatic transaction apparatus 1 is configured such that the receipt is discharged on the card 10 by discharging the receipt and the card at the same time.

  The card unit 8 is configured to take in the card 10 by a transport mechanism (not shown). However, in the example shown in FIG. 3, since the card 10 shorter than the predetermined length specified in advance is inserted into the card insertion / ejection slot 21 by the user, the card unit 8 can take the card 10 into the inside. Instead, the card 10 is stopped in the card insertion / ejection slot 21 (back side).

  In the present embodiment, the wall surface 25 (particularly, the portion facing the card 10) of the card extraction hole 24 is located inside (back side) of the card insertion / extraction port 21 as it advances from the near side to the card insertion / extraction port 21. ) And is inclined so as to approach the card 10 stopped. That is, the wall surface 25 is formed to be inclined so as to rise from the near side toward the far side. As a result, the automatic transaction apparatus 1 guides the user's finger toward the card 10 that is stopped inside (the back side) of the card insertion / extraction port 21, and reliably contacts the user's finger with the card 10. And making it easier to move the user's finger to the near side.

  The plate member 20 and the card unit 8 are arranged so that the rear end of the plate member 20 and the front end of the card unit 8 are separated by an arbitrary distance SP1 at least around the card extraction hole 24. As a result, the automatic transaction apparatus 1 allows the user's finger to be inserted deeply into the apparatus (preferably where the card 10 can be removed) and moved relatively freely. That is, by this, the automatic transaction apparatus 1 has expanded the movable space of a user's finger | toe movement. Therefore, the user can easily remove the card 10.

<Operation of automatic transaction device>
Hereinafter, with reference to FIG.3 and FIG.4, it demonstrates per operation | movement of the automatic transaction apparatus 1. FIG. FIG. 4 is an explanatory diagram when the card extraction hole 24 according to the present embodiment is used. Here, the case where the card 10 shorter than a predetermined length defined in advance is inserted into the card insertion / discharge port 21 by the user will be described.

  In such a case, as shown in FIG. 3, the automatic transaction apparatus 1 detects an abnormality in the length of the card 10 by the built-in card unit 8 and determines that an insertion error has occurred. Is to be discharged outside the apparatus 1.

  However, since the length of the card 10 is shorter than the predetermined length, the transport mechanism of the card unit 8 puts the rear end of the card 10 out of the card insertion / discharge port 21 (that is, the card 10 is removed from the automatic transaction apparatus 1). It cannot be discharged to the outside). Therefore, in such a case, the card 10 remains inside (back side) of the card insertion / discharge port 21. If this is the case, the automatic transaction apparatus 1 cannot execute the subsequent transaction processing and enters a dormant state.

  Therefore, in such a case, as shown in FIG. 4, a user or a clerk or the like puts a finger (for example, an index finger) or the like into the card removal hole 24 and contacts the vicinity of the rear end of the card 10. Is pushed toward the outside (in the direction of arrow A1) of the card insertion / discharge port 21, and the card 10 is pulled out. Thereby, the automatic transaction apparatus 1 can extract the card | curd 10 from the card insertion discharge port 21 easily.

  As described above, according to the automatic transaction apparatus 1 according to the present embodiment, even when a card 10 shorter than a predetermined length is inserted into the card insertion / discharge port 21, the card 10 can be easily removed from the card insertion / discharge port 21. Can be extracted.

[Modification]
The present invention is not limited to the above-described embodiment, and various changes and modifications can be made without departing from the gist of the present invention.

  For example, the present invention is not limited to an ATM (automatic teller machine) used in a financial institution or a distribution institution as long as it is an automatic transaction apparatus 1 into which a card 10 possessed by a user is inserted. It can be used for ticketing machines used in transportation and distribution facilities and other devices.

  Further, for example, the present invention can also be applied to the case where the card 10 is stopped inside the card insertion / discharge port 21 (back side) due to a factor other than being shorter than the predetermined length.

  In the above-described embodiment, the automatic transaction apparatus 1 has a configuration in which the card insertion / discharge port 21, the receipt discharge port 22, and the card extraction hole 24 are formed in the plate member 20. However, for example, the automatic transaction apparatus 1 has a configuration in which the card insertion / ejection port 21, the receipt ejection port 22, and the card extraction hole 24 are formed in the housing frame 1a (see FIG. 3), thereby eliminating the plate member 20. Can be.

  In the above-described embodiment, the case where the index finger is inserted into the card extraction hole 24 is described. However, an elongated member (for example, a pencil with an eraser) may be inserted instead of the finger.

(Configuration of card removal hole according to the first modification)
In the above-described embodiment, the card removal hole 24 is located below the card insertion / discharge port 21 and at a substantially central position in the lateral width direction of the card insertion / discharge port 21 from the front side toward the back side. Only one is formed to extend.

  However, the card extraction hole 24 can be formed, for example, as in the first modification shown in FIG. FIG. 5 is a front view showing the configuration of the card extraction holes 24Aa and 24Ab according to the first modification.

  In the first modified example shown in FIG. 5, two card extraction holes 24 </ b> Aa and 24 </ b> Ab are provided below the card insertion / discharge port 21 and approximately in the center of the card insertion / discharge port 21 in the lateral width direction. It is the structure formed in the position of the both sides of a part so that it might extend toward the back | inner side from the near side.

  Since the card extraction holes 24Aa and 24Ab according to the first modified example can press the card 10 toward the outside of the card insertion / discharge port 21 by bringing two fingers into contact with the card 10, it has been described above. The ease of extracting the card 10 can be improved as compared with the embodiment.

  Note that the number of the card extraction holes 24 formed below or above the card insertion / ejection port 21 is two or less because there is a possibility that the running performance of the card 10 may be lowered when the number is three or more. It is preferable.

  The card removal holes 24Aa and 24Ab are located above the card insertion / discharge port 21 and in the width direction of the card insertion / discharge port 21 when the receipt discharge port 22 is not provided near the card insertion / discharge port 21. It is possible to adopt a configuration in which two are formed so as to extend from the near side to the far side at positions on both sides of the substantially central portion.

(Configuration of card removal hole according to the second modification)
Further, the card extraction hole 24 can be formed as in the second modified example shown in FIG. 6 when the receipt discharge port 22 is not provided in the vicinity of the card insertion / discharge port 21, for example. FIG. 6 is a front view showing the configuration of the card extraction hole 24B according to the second modification.

  In the second modification shown in FIG. 6, a single card extraction hole 24 </ b> B is provided as the card extraction hole 24 above the card insertion / discharge port 21 and at a substantially central portion in the width direction of the card insertion / discharge port 21. At the position, it is configured to extend from the near side toward the far side.

  The card extraction hole 24 </ b> B according to the second modified example can extract the card 10 from the card insertion / discharge port 21 in the same manner as the card extraction hole 24 according to the above-described embodiment.

(Configuration of card extraction hole according to the third modification)
Further, the card extraction hole 24 can be formed as in the third modified example shown in FIG. 7 when the receipt discharge port 22 is not provided in the vicinity of the card insertion / discharge port 21, for example. FIG. 7 is a front view showing the configuration of the card extraction holes 24Ca and 24Cb according to the third modification.

  In the third modified example shown in FIG. 7, two card extraction holes 24 </ b> Ca and 24 </ b> Cb are provided on both the upper and lower sides of the card insertion / discharge port 21 and in the lateral width direction of the card insertion / discharge port 21. The structure is formed so as to extend from the near side toward the far side at a position of a substantially central portion.

  Since the card extraction holes 24Ca and 24Cb according to the third modification can be extracted by sandwiching the card 10 with two fingers (for example, the thumb and the index finger), the card 10 is surely extracted from the card insertion / discharge port 21. be able to.

1 Automatic transaction equipment (ATM)
DESCRIPTION OF SYMBOLS 1a Housing frame 1b Opening part 2 Medium handling part 3 Display operation part 4 Numeric keypad 5 Banknote depositing / withdrawing part 7 Handset 8 Card unit 9 Receipt unit 10 Card 11 Finger 12 Guide part 20, 20A, 20B, 20C Plate member 21 Card insertion discharge port 22 Receipt discharge port 23 Partition 24, 24Aa, 24Ab, 24B, 24Ca, 24Cb Hole for card removal 25 Wall surface

Claims (7)

A card insertion / ejection slot into which a card is inserted and ejected;
A card removal hole is provided on the front side of the device for removing the card from the outside when the card is stopped in a state where it cannot be moved by the device at the back side of the card insertion / extraction port,
The automatic transaction apparatus, wherein the card extraction hole is formed in communication with the card insertion / discharge port. The automatic transaction apparatus according to claim 1,
The wall surface of the card extraction hole is formed to be inclined so as to approach the card stopped at the back of the card insertion / discharge port as it advances from the near side of the card insertion / discharge port to the back side. An automatic transaction apparatus characterized by In the automatic transaction apparatus according to claim 1 or claim 2,
The card insertion outlet is formed such that the horizontal direction is the horizontal direction,
2. The automatic transaction apparatus according to claim 1, wherein the card extraction hole is formed on one or both of the upper and lower sides of the card insertion / extraction port. In the automatic transaction apparatus of Claim 3,
The card extraction hole extends from the front side to the back side at one of the upper and lower sides of the card insertion / discharge port and at a substantially central portion in the width direction of the card insertion / discharge port. An automatic transaction apparatus characterized in that only one is formed. In the automatic transaction apparatus of Claim 3,
The card extraction hole extends from the front side to the back side at either one of the upper and lower sides of the card insertion / discharge port and on both sides of the substantially central portion in the width direction of the card insertion / discharge port. An automatic transaction apparatus characterized in that two are formed. In the automatic transaction apparatus of Claim 3,
The card removal hole extends from the front side to the back side at both the upper and lower sides of the card insertion / extraction port and at the position of the substantially central portion in the lateral width direction of the card insertion / extraction port, An automatic transaction apparatus characterized in that two are formed. In the automatic transaction device according to any one of claims 1 to 6,
A plate member in which the card insertion outlet and the card extraction hole are formed;
A card unit that is arranged behind the plate member and reads information from the card;
The plate member and the card unit are arranged so that the rear end of the plate member and the front end of the card unit are separated at an arbitrary distance at least around the card extraction hole. Automatic transaction equipment.

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