JP2015207077A - Remote watching system and remote watching method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a remote watching system capable of accurately performing watching via communication with a solitary care-receiver with respect to the living state of the care-receiver.SOLUTION: In a remote watching system, a manager terminal includes message transmission means for transmitting a predetermined message to a tablet terminal 10, and the tablet terminal 10 includes: a message display part for receiving a message, and for displaying a message in a message display window in a tablet screen, and for displaying a finish-reading response button; and a finish-reading message transmission part for transmitting a finish-reading message to a remote watching server in accordance with an operation from a care-receiver to the finish-reading response button, and the remote watching server includes already-reading flag starting means for starting an already-reading flag with respect to the predetermined message of the care-receiver in accordance with the reception of a response message from the finish-reading response button.

Description

  The present invention relates to a remote monitoring system and a remote monitoring method using a communication network, and more particularly, to a remote monitoring system and a remote monitoring method for performing monitoring while smoothly communicating with a care recipient.

  In recent years, with the trend of an increasing number of elderly people living alone, the required number of caregivers involved in the care has increased, resulting in a shortage of the absolute number of caregivers engaged in welfare facilities. It has become difficult for the elderly to visit all elderly homes frequently. On the other hand, families living apart from parents living alone in apartments and condominiums are concerned about the safety of their parents, but daily visits are often physically difficult, and the burden of watching over parents is strong. It is often done.

  For this reason, the elderly monitoring system which enabled the safety confirmation and the life monitoring from the utilization condition of the household appliances which a single living elderly person etc. use by daily life is disclosed conventionally (for example, patent document 1). In this elderly monitoring system, a power-on detection unit is attached to a power line of a household electrical appliance, and energization information is detected by a magnetic field generated when the power line is energized, and the first terminal device serves as the second terminal device. Send.

  Furthermore, as disclosed in Patent Document 2, for example, there is an abnormal situation notification system that can report an abnormal situation that occurs in an elderly person living alone or a sick person to a monitoring center without requiring a manual operation. This abnormal situation notification system is installed in a toilet where the monitored person lives and when a use of the toilet is detected, a sensor unit that outputs a predetermined signal, and a sensor unit that is installed in the toilet and receives a signal from the sensor unit. When this signal is interrupted for a predetermined time or longer, the monitoring center is notified of the occurrence of an abnormal situation.

JP 2014-56423 A JP 2001-67576 A

  However, in the case of Patent Document 1 and Patent Document 2 described above, there is a case where an emergency situation is determined only by the usage status of home appliances and toilets. There is a tendency for false alarms to increase when, for example, is stopped for a predetermined period. That is, there has been a demand for a remote monitoring system and method that require a close watch and that can be watched by communicating with the care recipient.

  In view of the above-described problems, the present invention provides a remote monitoring system and a remote monitoring method capable of accurately watching over the living state of a cared person living alone through communication with the cared person The purpose is to provide.

  The present invention provides the following solutions.

The invention according to the first aspect includes: a tablet terminal used by a care recipient; an administrator terminal used by a care manager to manage the care recipient; and the tablet terminal and the administrator terminal. A remote monitoring system comprising a remote monitoring server that comprehensively manages a monitoring network using two-way communication,
The administrator terminal includes message transmission means for transmitting a predetermined message to the tablet terminal,
The tablet terminal
A message display unit that receives the message, displays the message in a message display window in the tablet screen, and displays a read response button;
In response to an operation from the care recipient to the read response button, a read message transmission unit that transmits a read message to the remote monitoring server, and
The remote monitoring server is
A read flag activation unit that activates a read flag for the predetermined message of the care recipient in response to receiving a read message from the read response button;
It is provided with.

  According to the first aspect of the invention, when the administrator terminal transmits a predetermined message to the tablet terminal of the terminal owned by the care recipient, the tablet terminal receives this message, and the message in the tablet screen A message is displayed in the display window and a read response button is displayed. And according to operation from the care receiver to the read response button, a read message is transmitted to the remote monitoring server. In response to this, the remote monitoring server activates a read flag for the predetermined message of the care receiver in response to receiving a response message from the read response button.

  Therefore, based on the transmission / reception of messages between the administrator terminal and the care receiver terminal, the read response button is displayed, and the reception of the response message in response to this indicates that the care recipient's safety etc. Can be grasped by the administrator. As a result, watching can be performed accurately through communication with the care recipient.

  The invention according to the first feature is a system category, but even if it is a category such as a method, the same actions and effects according to the category are exhibited.

The invention according to the second feature is the invention according to the first feature, and further,
The tablet terminal
A human sensor for monitoring the movement of the cared person in the room, and connected to an indoor alarm;
When the human sensor cannot sense the cared person for a predetermined time, the room alarm alarm means for sensing the cared person or performing an alarm by the room alarm until there is a stop operation by the cared person With
When the alarm by the indoor alarm warning means is continuously performed, and further, when the human sensor detects the cared person for a predetermined time or when there is no stop operation by the cared person The remote monitoring server is configured to send a warning mail stored in advance to the manager terminal, a warning mail transmission means,
It is provided with.

  According to the invention relating to the second feature, the tablet terminal senses the cared person when the human sensor that monitors the movement of the cared person in the room cannot sense the cared person for a predetermined time, or The alarm is given by the room alarm until the care recipient stops the operation. Further, when this alarm is continuously performed, if the human sensor detects the cared person or there is no stop operation by the cared person for a predetermined time, the remote monitoring server The alarm mail stored in advance is transmitted to the administrator terminal.

  Therefore, when the sensor does not detect the cared person for a predetermined time, first, a warning is given, and then a routine email is sent to the administrator terminal. It becomes possible to tell others.

The invention according to the third feature is the invention according to the first or second feature,
The tablet terminal
Temperature sensor for monitoring the temperature of the cared person's room, illuminance sensor for monitoring the brightness of the cared person's room, bed sensor for monitoring the sleep state of the cared person, door sensor, toilet sensor, bathroom sensor A sensor data transmitting means connected to an external sensor including at least one of a cloak sensor, a floor sensor in the living room, and a battery monitoring sensor, and transmitting data sensed by the external sensor;
The administrator terminal includes statistical calculation means for receiving data related to the external sensor from the tablet terminal and displaying the operation status of the external sensor as a statistical amount calculated every predetermined time. To do.

  According to the third aspect of the invention, the care receiver's tablet terminal transmits the data sensed by the external sensor to the administrator terminal, and the administrator terminal calculates the received data at predetermined time intervals. It is displayed as a graph.

The invention according to the fourth feature is the invention according to the first to third features,
The tablet terminal
Using an operation button capable of alternately switching between the outing mode and the watch mode for each operation from the care recipient, the outing status transmitting means for transmitting the out status of the care receiver to the remote monitoring server is provided. It is characterized by.

The invention according to the fifth feature is the invention according to the first to fourth features,
The tablet terminal
An outing management card means comprising an NFC card slot into which an NFC card can be inserted, entering the home mode by inserting the NFC card, and switching to the outing mode by drawing out the NFC card, or
Provided with at least one of out-of-home management tag means for managing using a short-range wireless communication tag that is in a home mode within a predetermined distance range where radio waves reach and is in an out-of-mode mode outside the predetermined distance range where radio waves reach It is characterized by that.

  According to the present invention, based on the transmission and reception of messages between the manager terminal and the care receiver terminal, the read response button is displayed, and the status of the care recipient is managed in response to reception of the response message to the button. Can be grasped by the administrator who operates the operator terminal. As a result, watching can be performed accurately through communication with the care recipient.

It is a schematic diagram of a remote watching system which is a preferred embodiment of the present invention. It is a whole block diagram of a remote monitoring system. It is a figure which shows the functional block of a tablet terminal, an administrator terminal, and a remote monitoring server, and the relationship of each function. It is a flowchart figure of a message reading completion response process. It is a schematic diagram which shows the flow of a remote watch alarm process. It is a perspective view which shows the terminal and function of a watch station by the desktop holder type carrying various home monitoring sensors which can install a tablet terminal, (a) is a perspective view seen from diagonally forward side, (b) is diagonally backward It is the perspective view seen from the side. It is a screen image figure which shows an example of the main menu displayed on an administrator terminal. It is a screen image figure which shows an example of the message content displayed on an administrator terminal. It is a screen image figure which shows an example of the human sensor statistics displayed on an administrator terminal. It is a screen image figure which shows an example of the external alarm content displayed on an administrator terminal. It is a figure for demonstrating the case where the message from an administrator terminal is received with the tablet terminal. It is explanatory drawing which shows the state which displays as a list the past message from an administrator terminal with a tablet terminal. It is explanatory drawing which shows an example which performs going-out management using the operation button of a tablet terminal. It is explanatory drawing which shows an example which performs going-out management using NFC of a tablet terminal. It is explanatory drawing which shows an example which performs going-out management using the short-distance wireless communication of a tablet terminal. It is explanatory drawing which shows an example of use of the emergency button of a tablet terminal. It is a schematic diagram of a remote monitoring system that allows the caregiver's manager to grasp the living state of the elderly in real time. 1 is a schematic diagram of a remote monitoring system in which an administrator on a caregiver side can perform emergency evacuation communication and safety confirmation of an elderly person.

  Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings. This is merely an example, and the technical scope of the present invention is not limited to this.

[Overview of remote monitoring system]
FIG. 1 is a diagram for explaining an overview of a remote monitoring system which is a preferred embodiment of the present invention. Based on this FIG. 1, the outline | summary of a remote monitoring system (henceforth this system) is demonstrated.

  The present system 1 includes a tablet terminal 10 used by a care recipient, an administrator terminal 50 used by a care manager to manage the care recipient, and a bidirectional operation between the tablet terminal 10 and the administrator terminal 50. The remote monitoring server 200 (cloud) that generally manages a communication monitoring network is generally configured. Usually, the tablet terminal 10 and the administrator terminal 50 may each be composed of a plurality.

  Specific examples of the remote monitoring service provided by the remote monitoring server 200 of the system 1 include an application portal site for tablets or smartphones, an application providing system, and a service system that can use paid software for personal computers at a fixed price. Is mentioned. In addition, a desktop holder type watching station 20 is installed in the home of the care recipient so that the tablet terminal 10 can be attached and detached, and a human sensor 21 described later is connected to the watching station 20.

  First, the administrator terminal 50 transmits a predetermined message to be described later to the tablet terminal 10 via the remote monitoring server 200 (step S11: message transmission unit). On the other hand, the tablet terminal 10 receives the message via the remote monitoring server 200, displays the message in a message display window in the tablet screen, and displays a read response button described later (step S12).

  Then, in response to an operation from the care recipient on the read response button, a read response message to be described later is transmitted to the administrator terminal 50 via the remote monitoring server 200 (step S13, step S14: read message transmitting unit). . Examples of the wording of the read completion response message include response messages such as “OK”, “I don't like”, “I'm busy now”, “I'll call you later”, “During visitor”, “Let's go home”.

  The remote monitoring server 200 receives the response message from the read response button (step S15), and in response thereto, activates the already-read flag for the predetermined message of the care recipient (step S16: the existing message in FIG. 3). Reading flag activation module 55).

  The already-read flag activation module 55 has a function of storing this flag in the remote monitoring server 200 in association with the response message from the read response button when the already-read flag for the predetermined message of the care recipient is activated. And realized by the control unit 201 and the storage unit 203.

  The remote monitoring server 200 stores in the storage unit 203 (storage means) content information such as a destination mail address, message mail contents, and sensor statistics, battery statistics, and alarm mail contents, which will be described later, in the storage unit 203. It may be stored or stored in the information database 250 (step S02). Furthermore, the remote monitoring server 200 may read various content information stored in the information database 250 and perform processing in accordance with the bidirectional communication between the tablet terminal 10 and the administrator terminal 50 (step S04).

[System configuration]
FIG. 2 is an overall configuration diagram of the system 1. In the present system 1, the tablet terminal 10, the administrator terminal 50, and the remote monitoring server 200 are connected to be communicable via the public line network 5. Note that the tablet terminal 10 and the administrator terminal 50 can also directly communicate with each other. This tablet terminal 10 is a magazine-sized thin and light computer that has a built-in rechargeable battery that can be used anywhere and has a touch panel display on the surface. This is possible only by touching the screen with a finger. Therefore, it is easy to handle for the elderly. The tablet terminal 10 can use an OS and application software that are common to smartphones and personal computers.

  In addition, in a present Example, it demonstrates with the tablet terminal 10 as an example of the care receiver side terminal. However, in addition to the tablet terminal 10, a smartphone that is a mobile terminal in which a mobile phone / PHS and a personal digital assistant (PDA) are combined may be used.

  Here, the tablet terminal 10 desirably has a function of Bluetooth (registered trademark) communication, which is one of the NFC (Near Field Communication) standards described later. Bluetooth communication is one of the short-range wireless communication technologies used for connecting devices of several meters in portable information devices, etc., without using wired cables for laptop computers, smartphones, PDAs, mobile phones and peripheral devices. You can connect to and exchange voice and data. For example, Bluetooth can communicate at a maximum speed of 24 Mbps using 2.45 GHz band radio waves that can be freely used without a license.

[Description of each function]
FIG. 3 is a diagram illustrating the functional blocks of the tablet terminal 10, the administrator terminal 50, and the remote monitoring server 200, and the relationship between the functions.

  The tablet terminal 10 is a tablet-type computer terminal, and has a CPU that performs a predetermined calculation as the control unit 11. A ROM and a RAM are connected to the CPU. Various control programs (including a control program for executing a flow of FIG. 4 and the like described later) are stored in the ROM. The CPU performs signal processing according to a program stored in advance in the ROM using the temporary storage function of the RAM, and performs overall control. Further, the communication unit 12 includes, for example, a WiFi compatible device compliant with IEEE802.11 or a wireless device compliant with the IMT-2000 standard such as a third generation or fourth generation mobile communication system.

  In the tablet terminal 10, the control unit 11 reads a predetermined program, thereby realizing the indoor alarm alarm module 19, the outing management card module 25, and the outing management tag module 26. In cooperation with the communication unit 12, a reading completion message is transmitted. The module 14, the sensor data transmission module 16, the going-out status transmission module 17, and the message display module 18 (cooperating with the display unit 13) are realized.

  The administrator terminal 50 may be a normal personal computer or smartphone, and similarly includes a CPU, a RAM, a ROM, and the like as the control unit 51, and a WiFi compatible device compliant with, for example, IEEE 802.11 as the communication unit 52. Is provided. In the administrator terminal 50, the control unit 51 reads a predetermined program, thereby realizing the message transmission module 54 in cooperation with the communication unit 52.

  The remote monitoring server 200 may be a normal server. Similarly, the control unit 201 includes a CPU, a RAM, a ROM, and the like, and the communication unit 202 includes, for example, a WiFi compatible device compliant with IEEE 802.11. In addition, the remote monitoring server 200 includes a data storage unit using a hard disk or a semiconductor memory as the storage unit 203. The storage unit 203 may include an information database 250, or the information database 250 may be provided externally and connected to be communicable.

In the remote monitoring server 200, the control unit 201 reads a predetermined program, thereby realizing the statistical calculation module 204, the already-read flag activation module 205, and the alarm mail transmission module 211 in cooperation with the communication unit 202. Further, the control unit 201 reads a predetermined program, thereby realizing a transmission destination storage module 206, a message mail content storage module 207, and a sensor statistics storage module 208 in cooperation with the storage unit 203.

[Message read response processing]
FIG. 4 is a flowchart illustrating an example of a message read completion response process executed by the tablet terminal 10, the administrator terminal 50, and the remote monitoring server 200. The processing performed by the module of each device described above will be described together with this processing.

  First, when a caregiver who cares for a care recipient operates the administrator terminal 50, the message transmission module 54 receives a message input to the caregiver (step S11) and transmits the message input to the tablet terminal 10. To do. In FIG. 4, the message input from the administrator terminal 50 is described as being transmitted to the tablet terminal 10 via the remote monitoring server 200, but the message is directly transmitted from the administrator terminal 50 to the tablet terminal 10. You may send it.

  When a message is transmitted from the administrator terminal 50 to the tablet terminal 10 via the remote monitoring server 200, a screen image of the administrator terminal 50 is shown in FIG. A message is sent by receiving an input of a message from a caregiver and pressing a send button. Here, when “not required” is checked for the incoming voice, the voice notification in step S16 is not performed.

  The remote monitoring server 200 receives the message transmitted from the administrator terminal 50 (step S12) and transmits it to the tablet terminal 10 (step S13). The message display module 18 of the tablet terminal 10 receives the message (step S14), displays the message in a message display window in the tablet screen, and displays a read response button (step S15).

  FIG. 11 shows a screen image displayed on the tablet terminal 10 at this time. Using the tablet screen in portrait orientation, the message “There is a message” is displayed in red at the top, and the received message is displayed in the upper half below it. In the vicinity of the range, a read response button with “Read” is displayed. Here, a voice notification (step S16) for outputting that the message has been received may be performed.

  Next, when the read response button is operated (step S17: “YES”), the read message transmission module 14 of the tablet terminal 10 transmits a read message to the remote monitoring server 200 (step S18). On the other hand, when the read response button is not operated (step S17: “NO”), the process waits. The read flag activation module 205 of the remote monitoring server 200 receives the read completion message, and the care receiver who has received this response activates the read flag indicating that the message has been read (step S20). ).

  Then, in response to an operation from the caregiver, the manager terminal 50 accesses the remote monitoring server 200 and displays the activation status of the acquired flag (step S21). It can be confirmed whether or not the care recipient responded to the transmitted message.

[Alarm processing procedure by remote monitoring system]
Next, based on FIG. 5, the alarm processing procedure by this system 1 is demonstrated. The processing performed by the module of each device described above will be described together with this processing.

  Note that the alarm processing by the remote monitoring system may be activated independently, but may be activated when no reading completion message is received in the message reading completion response processing (step S17: “NO”). When the reading completion message is received, the alarm processing may be stopped.

  A human sensor 21 is connected (mounted) to the tablet terminal 10 and constantly monitors the movement of the cared person in the house. In addition, the tablet terminal 10 itself can directly transmit an alarm mail or the like to the administrator terminal 50 for an abnormal / emergency report while the care recipient is present.

  Types of human sensors include door sensors for door opening / closing monitoring installed inside the entrance, bed sensors installed in bedrooms, floor sensors installed in toilets and kitchens, sensors installed in bathrooms, and emergency buttons , A ceiling human sensor installed in a cloakroom, a wall-mounted human sensor, a network surveillance camera installed in the living room (connected by another line), an illuminance sensor that detects the brightness of a lighting fixture, a temperature sensor, etc. . Moreover, it may be used in combination with a call button.

  When no response is detected for the human sensor 21 for a certain period of time, the indoor alarm alarm module 19 issues an indoor alarm alarm. The room alarm is notified to the cared person by voice and flashing of a warning light. If the human sensor 21 senses the movement of the cared person or receives a stop operation from the cared person, the room alarm is issued. Stop.

  When the alarm by the indoor alarm continues, if the human sensor 21 detects the movement of the care recipient, the detected information is transmitted to the remote monitoring server 200, and the detected information is also visually recognized by the manager terminal 50. It becomes possible. Thereby, the manager on the caregiver side can prevent the life status in the room of the cared person from being erroneously determined to be abnormal or emergency.

  On the other hand, if the human sensor 21 cannot sense the movement of the care recipient for a certain period of time, the alarm mail transmission module 211 of the remote monitoring server 200 is an administrator corresponding to the mail address preset in the transmission destination storage module 206. An alarm mail is transmitted to the terminal 50. Here, the content of the alarm mail may be the message content stored in advance in the message mail content storage module 207.

  When the living state of the cared person is abnormal or emergency, it is also possible to operate an external alarm device such as a patrol as an alarm means by remote operation from the remote monitoring server 200. By the operation of the external alarm device, for example, the local residents, call center, security company, transportation company, taxi company, etc. are notified and urgent measures are taken for the cared person by driving to the cared person's house.

[Configuration of watching station]
As described above, a desktop holder type watching station 20 is installed in the home of the care recipient so that the tablet terminal 10 can be attached and detached, and the human sensor 21 is connected to the watching station 20.

  As shown in FIG. 6, the watching station 20 is formed as a desktop holder type having a substantially screen-like shape, and as shown in FIG. This is a hanging slope 20A. The hanging slope 20A has a width corresponding to Nexus 7, and an NFC slot 20B for outing management having a rectangular depression shape is formed in the center surface thereof. Also, a tablet charging micro USB 20C, an indoor warning LED 20D, and an illuminance sensor 20E are provided at the lower end of the hanging slope 20A.

  On the other hand, as shown in FIG. 6 (a), an AC adapter (5V, 2.5A) 20F, a human sensor terminal 20G, an external sensor input contact 20H such as a bed sensor, a patrol light, etc. And an external warning SW (MAX200W) such as a siren, a Bluetooth sparing button 20J, a Bluetooth confirmation LED 20K, and a built-in room temperature sensor (0 to 50 ° C.) not shown.

  When using the system 1, the cable / WiFi / Bluetooth connection between the motion sensor 21 and the monitoring station 20, the Bluetooth connection between the monitoring station 20 and the tablet terminal 10, and the Internet between the tablet terminal 10 and the remote monitoring server 200. Synchronization is performed with respect to each communication method of Internet connection between the connection and remote monitoring server 200 and the administrator terminal 50.

[Display main menu]
FIG. 7 is an example of a screen image displayed on the administrator terminal (PC version) 50, and shows a display example of a main menu provided from the remote monitoring server 200 when logging in after inputting a user ID or the like. . Here, icons such as message transmission, human sensor statistics, temperature sensor statistics, illuminance sensor statistics, external sensor statistics, battery statistics, operation check, indoor alarm, and external alarm are displayed as basic menus. As the setting menu, icons for basic information setting, terminal setting, and mail destination list are displayed.

  FIG. 8 shows an example of display contents (message display unit) of a message (“message” in the monitoring station 20) provided from the remote monitoring server 200 when the administrator terminal (PC version) 50 logs in. Here, the text can be input within 100 characters of the message sentence, and a transmission button and a transmission history are provided below this.

[Statistical calculation processing]
The sensor data transmission module 16 of the tablet terminal 10 transmits data sensed by various sensors to the remote monitoring server 200. The sensor statistics storage module 209 of the remote monitoring server 200 that has received the information stores the sensed data in the information database 250 for each sensor type and date. Based on the stored data, the statistical calculation module 204 calculates a statistic and performs a graph display of the statistic in response to a request from the administrator terminal 50.

  FIG. 9 shows a display example of human sensor statistics provided from the remote monitoring server 200 when the administrator terminal (PC version) 50 logs in. Here, graph display (statistical calculation means) is performed every hour for a maximum of 60 days. There is also a check field for daily report mailing of this graph.

  Furthermore, graph display is performed for every 60 days at maximum for temperature sensor statistics, illuminance sensor statistics, external sensor statistics, and battery statistics. In the case of temperature sensor statistics, there is a check field for sending a caution mail when the sensor value exceeds 30 ° C. at home. In the case of the illuminance sensor statistics, a caution statement that “feels dark at about 10 lux and requires a lighting fixture” is described as a reference. In the case of battery statistics, a check column is provided for transmitting a “battery low mail” when the remaining amount is 80% or less. In the operation check, sensor information and setting information are transmitted / received (synchronized) every hour, and if it fails, it is executed again after 1 minute.

[External alarm operation]
FIG. 10 shows a display example of the content of the external alarm provided from the remote monitoring server 200 when the administrator terminal (PC version) 50 side logs in. The latest status of external alarm power ON / OFF is displayed here, and the administrator terminal (PC version) 50 side selects either the “ON” button or the “OFF” button to turn the power ON / OFF. OFF switching setting is possible.

[Tablet device settings]
The initial setting of the tablet terminal 10 can be set by remote operation, that is, the administrator terminal 50. In addition, the tablet terminal 10 can be restarted. As for the contents of this initial setting, three basic items are required: a mail address, a terminal ID, and a terminal password, and other items are free. In addition, the watch settings include “watch watching”, “emergency button”, “no action monitoring time”, “time to e-mail notification”, “watching exclusion time”, “outing security function”, “outing card NFC function” There are various settings such as “Bluetooth tag used for outing management”, “External warning function”, “External sensor switch behavior”, “External sensor type”, “External alarm and cooperation”.

[Message display]
FIG. 11 shows a state in which a reading completion message is transmitted to the administrator terminal 50 when the tablet terminal 10 receives a message from the administrator terminal 50. On the display screen of the tablet terminal 10, a message “How was the examination yesterday? Please call me tonight” as a message content from the administrator terminal 50 is displayed. By pressing the “read” button, which is a button, a read completion message is transmitted to the administrator terminal 50 side.

  After this transmission, the display screen of the tablet terminal 10 returns to the display of “No message at home”, and past messages (messages) can be viewed here. In addition, assuming that the care receiver is difficult to notice the message from the administrator terminal 50, a voice may flow from the tablet terminal 10 whenever the human sensor 21 senses the unread message. This automatic sensing function can be turned ON / OFF even from the administrator terminal 50 (remote monitoring server 200).

  FIG. 12 shows a state in which past messages from the administrator terminal 50 (remote monitoring server 200) are displayed as a list on the tablet terminal 10. That is, when a “past message” button is pressed from a message already read state, past messages can be scrolled up and down and displayed in a list. Up to 50 past messages can be confirmed by scrolling, and the administrator terminal 50 (remote monitoring server 200) can store up to 200 past messages.

[Outing management]
The going-out status transmission module 17 of the tablet terminal 10 accepts an input of an operation button that can be switched alternately between the going-out mode and the watching mode for each operation from the care recipient, and according to the input, the going-out status of the care recipient Is transmitted to the remote monitoring server 200. The transmitted outing situation is visible on the administrator terminal 50.

  FIG. 13 shows an example of going out management using the operation button (outing button) of the tablet terminal 10. That is, on the display screen of the tablet terminal 10, the “go out” button is displayed below the “no message at home” display. Stop. Also, when returning home, the “return home” button is pressed to return to the watching mode. Further, as a home security function, when a motion is detected by the human sensor 21 or the like while going out, a “caution mail” is automatically transmitted to the manager terminal 50 side.

  The outing management card module 25 of the tablet terminal 10 enters the home mode when the NFC card is inserted, and switches to the outing mode when the NFC card is pulled out. The outing management card module 25 notifies the remote monitoring server 200 of either the home mode or the outing mode, and the notified outing situation is visible on the administrator terminal 50.

  FIG. 14 shows an example of going out management using NFC of the tablet terminal 10. That is, even if the operation button (outing button) is not pressed, if the NFC card K such as watermelon or eddy is inserted into the above-described outing management NFC slot 20B, the detection window (not shown) on the back of the tablet terminal 10 A state where the NFC card K is held over becomes a home mode. Further, when going out, if the NFC card K is taken out of the outing management NFC slot 20B, the mode is switched to the outing mode.

  The outing management tag module 26 of the tablet terminal 10 is in a home mode within a predetermined distance range in which radio waves reach, and uses a short-range wireless communication tag that is in an out mode outside a predetermined distance range in which radio waves reach. Manage whether or not. The outing management tag module 26 notifies the remote monitoring server 200 of either the home mode or the outing mode, and the notified outing situation is visible on the administrator terminal 50.

  FIG. 15 shows an example of going out management using the Bluetooth tag T of the tablet terminal 10 capable of short-range wireless communication. Examples of the Bluetooth tag T include a pendant type and a key chain type. The radio wave range of the Bluetooth communication by the tablet terminal 10 is within about 10 m, and the home mode is selected if the Bluetooth tag T is pairing within the radio wave range. On the other hand, when the Bluetooth tag T moves away from the radio wave range, the pairing is canceled and the mode is switched to the outing mode.

[Emergency button]
FIG. 16 shows an example of use of the emergency button of the tablet terminal 10. On the display screen of the tablet terminal 10, an “emergency (long press)” button is displayed below the “go out” display. When this button is pressed and held, the fixed phrase is sent from the tablet terminal 10 to the administrator terminal 50 side. Emergency mail (fixed text stored in the storage unit 203 of the remote monitoring server 200) is immediately transmitted. To cancel the emergency mail after it has been sent, press the “Cancel” button displayed instead of the “Emergency (long press)” button to cancel the emergency release mail (stored in the storage unit 203 of the remote monitoring server 200). Is sent to the administrator terminal 50 side, and at the same time, an external alarm (alarm means) such as a patrol is also stopped.

  The standard texts of the emergency mail and the emergency release mail are registered in advance in the message mail content storage module 207 of the remote monitoring server 200 by the care recipient, and the message contents are “emergency (long press)” button, “cancel” button, It is decided beforehand according to. Note that the tablet terminal 10 can also receive emergency early warnings such as warning earthquake warnings, tsunami warnings, weather warnings, heat stroke information, eruption warnings, disaster prevention training notifications, and the like. This emergency bulletin is automatically acquired at the same time as the alarm interruption even in the normal watching mode.

[Examples for multiple care recipients]
FIG. 17 shows an example in which the present system 1 is applied so that a care manager such as a local welfare organization (NPO) can automatically (in real time) grasp the living state of an elderly person who is a care recipient. On the administrator terminal 50 side, care recipients are grouped into, for example, “independence group”, “support 1 group required”, “support 2 group required”, etc., and different messages (emergency mail can be sent) in a group. Send. The care recipient can easily reply to the read by simply touching the tablet terminal 10.

  FIG. 18 shows an example in which the present system 1 is applied so that a care manager such as a local welfare organization (NPO) can perform emergency evacuation communication and safety confirmation of an elderly person who is a care recipient. Before the disaster, information such as evacuation advisories is reliably transmitted from the administrator terminal 50 side to the care recipient's tablet terminal 10 side of each home. Can be identified. That is, when the reply has not been read, since it is impossible to confirm the safety of the individual, the subsequent response can be performed smoothly.

  The means and functions described above are realized by a computer (including a CPU, an information processing apparatus, and various terminals) reading and executing a predetermined program. The program is provided in a form recorded on a computer-readable recording medium such as a flexible disk, CD-ROM, DVD-ROM, or DVD-RAM. In this case, the computer reads the program from the recording medium, transfers it to the internal storage device or the external storage device, stores it, and executes it. The program may be recorded in advance in a storage device (recording medium) such as a magnetic disk, an optical disk, or a magneto-optical disk, and provided from the storage device to a computer via a communication line.

As mentioned above, although embodiment of this invention was described, this invention is not limited to these embodiment mentioned above. The effects described in the embodiments of the present invention are only the most preferable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

DESCRIPTION OF SYMBOLS 10 ... Tablet terminal 20 ... Monitoring station 21 ... Human sensor 50 ... Manager terminal 200 ... Remote monitoring server

Claims (6)

Generalizing a tablet terminal used by a care recipient, an administrator terminal used by a care manager to manage the care recipient, and a monitoring network based on bidirectional communication between the tablet terminal and the administrator terminal A remote monitoring system comprising:
The administrator terminal includes message transmission means for transmitting a predetermined message to the tablet terminal,
The tablet terminal
A message display unit that receives the message, displays the message in a message display window in the tablet screen, and displays a read response button;
In response to an operation from the care recipient to the read response button, a read message transmission unit that transmits a read message to the remote monitoring server, and
The remote monitoring server is
A read flag activation unit that activates a read flag for the predetermined message of the care recipient in response to receiving a read message from the read response button;
Remote monitoring system characterized by having The tablet terminal
A human sensor for monitoring the movement of the cared person in the room, and connected to an indoor alarm;
When the human sensor cannot sense the cared person for a predetermined time, the room alarm alarm means for sensing the cared person or performing an alarm by the room alarm until there is a stop operation by the cared person With
When the alarm by the indoor alarm warning means is continuously performed, and further, when the human sensor detects the cared person for a predetermined time or when there is no stop operation by the cared person The remote monitoring server is configured to send a warning mail stored in advance to the manager terminal, a warning mail transmission means,
The remote monitoring system according to claim 1, further comprising: The tablet terminal
Temperature sensor for monitoring the temperature of the cared person's room, illuminance sensor for monitoring the brightness of the cared person's room, bed sensor for monitoring the sleep state of the cared person, door sensor, toilet sensor, bathroom sensor A sensor data transmitting means connected to an external sensor including at least one cloak sensor, a floor sensor in the living room, and a battery monitoring sensor, and transmitting data sensed by the external sensor to the remote monitoring server;
The remote monitoring server includes statistical calculation means for receiving data related to the external sensor from the tablet terminal and displaying the operation status of the external sensor as a statistical amount calculated every predetermined time. The remote monitoring system according to claim 1 or 2. The tablet terminal
Using an operation button capable of alternately switching between the outing mode and the watch mode for each operation from the care recipient, the outing status transmitting means for transmitting the out status of the care receiver to the remote monitoring server is provided. The remote monitoring system according to claim 1, wherein: The tablet terminal
An outing management card means comprising an NFC card slot into which an NFC card can be inserted, entering the home mode by inserting the NFC card, and switching to the outing mode by drawing out the NFC card, or
Provided with at least one of out-of-home management tag means for managing using a short-range wireless communication tag that is in a home mode within a predetermined distance range where radio waves reach and is in an out-of-mode mode outside the predetermined distance range where radio waves reach The remote monitoring system according to claim 1, wherein the remote monitoring system is a remote monitoring system. Generalizing a tablet terminal used by a care recipient, an administrator terminal used by a care manager to manage the care recipient, and a monitoring network based on bidirectional communication between the tablet terminal and the administrator terminal A remote monitoring method executed by a remote monitoring system comprising:
The administrator terminal executes a message transmission step of transmitting a predetermined message to the tablet terminal,
A message display step in which the tablet terminal receives the message, displays a message in a message display window in the tablet screen, and displays a read response button;
The tablet terminal performs a read message transmission step of transmitting a read message to the manager terminal via the remote monitoring server in response to an operation from the care recipient to the read response button,
Activating a read flag for the predetermined message of the care recipient in response to the manager terminal receiving a response message from the read response button;
Remote monitoring method characterized by having