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- JP2015191649A5 JP2015191649A5 JP2014070928A JP2014070928A JP2015191649A5 JP 2015191649 A5 JP2015191649 A5 JP 2015191649A5 JP 2014070928 A JP2014070928 A JP 2014070928A JP 2014070928 A JP2014070928 A JP 2014070928A JP 2015191649 A5 JP2015191649 A5 JP 2015191649A5
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Description
（１）上述した課題を解決するため、本発明に係る支援システムは、管理サービス提供者が顧客毎に災害対策備蓄品の管理サービスを提供し、災害対策備蓄品の配布を行う関係者を支援する支援システムであって、表示部と、操作部と、制御プログラムと端末毎に固有の識別子である端末識別子とを記憶する記憶部と、通信回線を介して通信する通信部と、前記制御プログラムに基づいて前記表示部と前記操作部と前記通信部とを制御する制御部とを備え、前記各関係者が携帯する端末と、前記端末と前記通信回線を介して通信する通信手段と、備蓄している災害対策備蓄品の種類と数量と保管場所と予め定めた複数の配布手順とを関連付けて記憶する備蓄品データベースと、担当者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する担当者データベースと、管理者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する管理者データベースと、前記端末からの要求又は応答を受け付ける受付手段と、該受付手段が前記端末から災害対策備蓄品の配布判断の要求を受け付けたときに、前記受付手段が受諾する旨の応答を受信するまで前記管理者データベースの任命順位で該当する端末識別子を有する前記端末に管理者任命の受諾を要請する画面を表示させる要請手段と、上記要請を受諾して任命された管理者が災害対策備蓄品の配布を決断して、複数の前記配布手順から選択して決定した配布手順を当該管理者に該当する端末識別子を有する端末から受信すると、これを実行する配布手順として決定する決定手段と、決定された配布手順を、任命された担当者に該当する端末識別子を有する前記端末の表示部に表示させる指示手段とを備え、前記要請手段は、前記管理者の決定に基づいて、予め定めた担当者数を充足する担当者任命の要請を受諾する旨の応答を前記受付手段が受信するまで、前記担当者データベースの任命順位で該当する端末識別子を有する前記端末に担当者任命の受諾を要請する画面を表示させ、前記指示手段は、前記受付手段が、予め定めた担当者数を充足する前記端末からの担当者任命の要請を受諾する旨の応答を受信すると、当該端末に担当者任命を通知し、前記決定手段が決定した配布手順を指示することを特徴とする。
（２）また、本発明に係る支援システムは、（１）において、公共機関が発信する災害警報情報又はこれに基づく災害警報情報を受信する災害警報受信機と、前記災害警報情報を前記端末の表示部に表示させる通知手段と、をさらに備え、前記要請手段は、前記災害警報情報に基づいて、前記管理者候補に管理者任命の受諾を要請することを特徴とする。
（３）また、本発明に係る支援システムは、（１）、（２）において、前記端末は、自己の位置情報を取得する測位部をさらに備え、前記要請手段は、前記受付手段で受信した前記位置情報に基づいて建築物内に位置すると判断した前記端末だけに前記要請を行うことを特徴とする。
（４）また、本発明に係る支援システムは、（１）〜（３）において、顧客リストと、対応する前記備蓄品データベースと、顧客の予算編成に間に合うように予め顧客毎に定めた更新リスト通知時期とを関連付けて記憶する顧客データベースを備え、前記備蓄品データベースは、さらに更新期限を関連付けて記憶し、前記更新リスト通知時期に、前記備蓄品データベースを参照して次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して更新リストを作成する期限管理手段と、前記期限管理手段が作成した更新リストを予め定められた前記端末の表示部に表示させる通知手段とを備えることを特徴とする。
（５）また、本発明に係る支援システムは、管理サービス提供者が顧客毎に災害対策備蓄品の管理サービスを提供し、災害対策備蓄品の維持管理を行う関係者を支援する支援システムであって、表示部と、操作部と、制御プログラムと端末毎に固有の識別子である端末識別子とを記憶する記憶部と、通信回線を介して通信する通信部と、前記制御プログラムに基づいて前記表示部と前記操作部と前記通信部とを制御する制御部とを備え、前記各関係者が携帯する端末と、前記端末と前記通信回線を介して通信する通信手段と、顧客毎に災害対策備蓄品の種類と更新期限と数量とを関連付けて記憶した備蓄品データベースと、顧客リストと、対応する前記備蓄品データベースと、顧客の予算編成に間に合うように予め顧客毎に定めた更新リスト通知時期とを関連付けて記憶する顧客データベースと、前記端末からの情報を受け付けて、前記備蓄品データベースの記憶を更新する受付手段と、前記更新リスト通知時期に、前記備蓄品データベースを参照して次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して更新リストを作成する期限管理手段と、前記期限管理手段が作成した更新リストを予め定められた前記端末の表示部に表示させる通知手段とを備えることを特徴とする。
（６）また、本発明に係る支援システムは、（４）、（５）において、前記端末からの災害対策備蓄品の注文を受け付ける受注手段と、前記受注手段が受け付けた前記注文を記憶する受注データベースとを備えることを特徴とする。
(1) In order to solve the above problems, support system according to the present invention, the management service provider provides management services of disaster preparedness stockpiles for each customer, assist the parties to carry out the distribution of disaster response stockpile a support system for, and table radical 113, an operation unit, a storage unit for storing the terminal identifier is a unique identifier for each control program and the terminal, a communication unit which communicate via a communication line, wherein provided with the display unit based on a control program and said operating portion and said control part system that controls the communication unit, a terminal that each party is a mobile communication communicating via the communication line with the terminal said means, stockpile to that type and number of disaster recovery stockpiles and the stockpiles database for a plurality of storage in association with the distribution procedure predetermined storage location, with a predetermined appointed rank and personnel candidates Associate with terminal identifier And personnel database for storing and receiving means for receiving the administrator database for storing in association with the predetermined appointed rank the administrator candidate and the terminal identifier, the request or the response from the previous SL terminal is receiving with means upon receiving a request for disaster recovery stockpiles distribution determined from the terminal, the terminal having a corresponding to that edge end identifier appointed order of the administrator database until it receives a response indicating that the receiving means is accepted A request means for displaying a screen for requesting acceptance of an administrator appointment, and an administrator who has been appointed after accepting the request decides to distribute the disaster countermeasure stockpiling items, and selects and decides from a plurality of the above distribution procedures. If the distribution procedure is received from the terminal having a terminal identifier corresponding to the administrator, determining means for determining a distribution procedure for doing this, the determined distribution steps, appointed And a instruction means to be displayed on the display unit of the terminal having a terminal identifier corresponding to the person in charge, the request means, based on a determination of the administrator, the person appointed to satisfy the personnel number of predetermined Until the reception means receives a response to accept the request, the terminal having the corresponding terminal identifier in the order of appointment in the person-in-charge database displays a screen requesting acceptance of the person- in- charge, and the instruction means When the reception means receives a response to accept the request for appointment of the person in charge from the terminal that satisfies the predetermined number of persons in charge, the person in charge is notified of the appointment, and the decision means determines The distribution procedure is instructed .
(2) In addition, the support system according to the present invention provides a disaster warning receiver that receives disaster warning information transmitted by a public institution or disaster warning information based on the disaster warning information transmitted from a public institution, Notification means for displaying on a display unit, wherein the requesting means requests the manager candidate to accept the appointment of the manager based on the disaster warning information.
(3) Further, in the support system according to the present invention, in (1) and (2), the terminal further includes a positioning unit that acquires its own location information, and the request unit receives the reception unit. The request is made only to the terminal determined to be located in the building based on the position information.
(4) In addition, the support system according to the present invention provides a customer list, a corresponding stockpile database, and an update list determined in advance for each customer in time for budget preparation of the customer in (1) to (3). A customer database for storing a notification time in association with the storage product database, further storing an update deadline in association with the update list notification time, referring to the storage product database until the next update list notification time A deadline management means for extracting a disaster countermeasure stockpile that reaches an update deadline to create an update list, and a notification means for displaying the update list created by the deadline management means on a predetermined display unit of the terminal It is characterized by that.
(5) In addition, the support system according to the present invention is a support system in which a management service provider provides a management service for disaster countermeasure stockpile for each customer, and supports related parties who perform maintenance management of disaster countermeasure stockpile. A display unit, an operation unit, a storage unit that stores a control program and a terminal identifier that is a unique identifier for each terminal, a communication unit that communicates via a communication line, and the display based on the control program A control unit that controls the control unit, the operation unit, and the communication unit, a terminal carried by each of the parties, a communication unit that communicates with the terminal via the communication line, and a disaster countermeasure storage for each customer A stockpile database that stores the types, renewal deadlines, and quantities associated with each other, a customer list, the corresponding stockpile database, and an update list that is predetermined for each customer so as to be in time for customer budgeting Refer to the stockpiling database at the update list notification time, the customer database that stores information associated with the knowledge time, the receiving means that accepts information from the terminal and updates the stock of the stockpiling database. The deadline management means for extracting the disaster countermeasure stocks that reach the deadline for update by the update list notification time and creating the update list, and displaying the update list created by the deadline management means on the predetermined display unit of the terminal And a notification means for making it happen.
(6) Further, in the support system according to the present invention, in (4) and (5), an order receiving means for receiving an order for a disaster countermeasure stockpile from the terminal, and an order for storing the order received by the order receiving means. And a database.
次に、図２を参照して、支援装置１０の構成を説明する。支援装置１０は、第１通信部１３と、第２通信部１４と、記憶部１２と、制御部１１とを有する（図２における第３通信部１５については、変形例で後述する）。第１通信部１３は、信号線Ｌ１と通信回線Ｎ１とを介して端末２０と制御情報等を通信するインターフェースである。第２通信部１４は、信号線Ｌ２と通信回線Ｎ２とを介して管理サーバ４０と制御情報等を通信するインターフェースである。信号線Ｌ１、Ｌ２に代えて無線通信で通信回線Ｎ１、Ｎ２と接続するようにしてもよい。記憶部１２は、ＲＯＭ、フラッシュメモリ、ハードディスク等の不揮発性の記憶手段であり、災害対策備蓄品の維持管理、配布といった関係者の活動を支援するための処理を実行する制御プログラムを記憶する。
Next, the configuration of the support device 10 will be described with reference to FIG. Support apparatus 10 includes a first the Communication section 13, and the second the Communication section 14, a storage unit 12, the third the Communication section 15 of (FIG. 2 and a control unit 11, described later in Modification ). First the Communication unit 13 is an interface for communicating control information with the terminal 20 via the signal line L1 and the communication line N1. Second the Communication unit 14 is an interface to communicate management server 40 and control information via the signal line L2 and the communication line N2. Instead of the signal lines L1 and L2, the communication lines N1 and N2 may be connected by wireless communication. The storage unit 12 is a non-volatile storage unit such as a ROM, a flash memory, or a hard disk, and stores a control program that executes processing for supporting activities of related parties such as maintenance management and distribution of disaster countermeasure stockpiles.
受付部１１３は、第１通信部１３を介して端末２０からの要求又は応答を受け付ける受付手段である。受付部１１３は、端末２０のいずれかの操作部から入力された、備蓄している災害対策備蓄品の種類と更新期限と数量と保管場所の情報を受け付けて、記憶部１２の第１記憶領域に記憶された備蓄品データベース１２１を更新する受付手段でもある。要請部１１４は、端末２０からの要求を受付部１１３が受け付けたとき、管理者データベース１２３（第３記憶領域）を参照して、記憶された任命順位で、該当する管理者候補の端末識別子を有する端末２０ｂに、管理者任命の受諾を要請する画面を表示させる要請手段である。この要請は、受付部１１３が端末２０ｂから「任命を受諾する旨の応答」を受信するまで実行される。また、要請部１１４は、管理者の決定に基づいて、担当者データベース１２２（第２記憶領域）を参照して、記憶された任命順位で、該当する担当者候補の端末識別子を有する端末２０ａに、担当者任命の受諾を要請する画面を表示させる要請手段でもある。この要請は、受付部１１３が端末２０ａから受信する「任命を受諾する旨の応答」が、予め定めた担当者数を充足するまで実行される。決定部１１５は、任命された管理者が災害対策備蓄品の配布を決断して、記憶部１２に記憶されている複数の配布手順から選択して決定した災害対策備蓄品の配布手順を、管理者に該当する端末識別子を有する端末２０ｂから受信して、支援システム１００で実行する配布手順として決定する決定手段である。指示部１１２は、決定部１１５が受信した上記配布手順を、任命された担当者に該当する端末識別子を有する端末２０ａの表示部に表示させる指示手段である。通知受付部１１８は、第２通信部１４と通信回線Ｎ２を介して後述する管理サーバ４０からの更新リストを受け付ける受付手段である。なお、更新リストは、予め顧客毎に定めた更新リスト通知時期に、次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して管理サーバ４０によって作成された、更新すべき災害対策備蓄品を記したリストである。通知部１１１は、通知受付部１１８が前記更新リストを受け付けたときに、前記更新リスト又は前記更新リストの着信を端末２０の表示部に表示させる通知手段である。
［管理サーバの構成］
The receiving unit 113 is a receiving unit that receives a request or response from the terminal 20 via the first communication unit 13. The accepting unit 113 accepts information on the type, update deadline, quantity, and storage location of the stored disaster countermeasure stockpiled item input from any operation unit of the terminal 20, and the first storage area of the storage unit 12 It is also a reception means for updating the stockpile database 121 stored in the database. When the accepting unit 113 accepts a request from the terminal 20, the requesting unit 114 refers to the administrator database 123 (third storage area), and stores the terminal identifiers of the corresponding administrator candidates in the stored order of appointment. This is request means for causing the terminal 20b to display a screen for requesting acceptance of the administrator appointment. This request is executed until the reception unit 113 receives a “response to accept the appointment” from the terminal 20b. Further, the request unit 114 refers to the person-in- charge database 122 (second storage area) based on the manager's decision, and sends the request to the terminal 20a having the terminal identifier of the person-in-charge candidate corresponding to the stored order of appointment. It is also a request means for displaying a screen for requesting acceptance of the person in charge. This request is executed until the “response to accept the appointment” received by the reception unit 113 from the terminal 20a satisfies a predetermined number of persons in charge. The deciding unit 115 manages the distribution procedure of the disaster countermeasure stockpiling item determined by the appointed administrator determining the distribution of the disaster countermeasure stockpiling item and selecting from the plurality of distribution procedures stored in the storage unit 12. It is a determining means that receives from the terminal 20b having the terminal identifier corresponding to the person and determines the distribution procedure to be executed by the support system 100. The instruction unit 112 is an instruction unit that displays the distribution procedure received by the determination unit 115 on the display unit of the terminal 20a having the terminal identifier corresponding to the appointed person in charge. The notification receiving unit 118 is a receiving unit that receives an update list from the management server 40 described later via the second communication unit 14 and the communication line N2. The update list is a disaster to be updated, which is created by the management server 40 by extracting disaster countermeasure stocks that reach the update deadline by the next update list notification time at the update list notification time determined in advance for each customer. This is a list of countermeasure stockpiles. The notification unit 111 is a notification unit that causes the display unit of the terminal 20 to display the update list or the incoming call of the update list when the notification reception unit 118 receives the update list.
[Management server configuration]
管理サーバ４０は、制御部４１と、記憶部４２と、通信部４３とを有する。記憶部４２は、データベースとして記憶する以下の記憶領域を有する。記憶部４２の第１記憶領域は、顧客毎に災害対策備蓄品の種類と更新期限と数量と保管場所とを関連付けて記憶した備蓄品データベース（図において「データベース」を「ＤＢ」と表記する）４２１として記憶する。上記記憶は、支援装置１０の備蓄品データベース１２１と同じ情報の記憶であり、支援装置１０の備蓄品データベース１２１と同様に、予め定めた複数の配布手順をさらに記憶してもよい。また、第２記憶領域は、顧客リストと対応する備蓄品データベース４２１とを関連付けた記憶を顧客データベース（図において「データベース」を「ＤＢ」と表記する）４２２として記憶する（図４における受注データベース４２３については、変形例で後述する）。通信部４３は、信号線Ｌ４と通信回線Ｎ２とを介して支援装置１０と、備蓄品データベース４２１を支援装置１０の備蓄品データベース１２１と同期させる情報や制御情報、等を通信するインターフェースである。
The management server 40 includes a control unit 41, a storage unit 42, and a communication unit 43. The memory | storage part 42 has the following storage areas memorize | stored as a database. The first storage area of the storage unit 42 stores a stockpiling database (corresponding to “DB” in the figure) in which a disaster countermeasure stockpile type, an update deadline, a quantity, and a storage location are stored in association with each customer. Store as 421. The storage is storage of the same information as the stockpile database 121 of the support apparatus 10, and may store a plurality of predetermined distribution procedures in the same manner as the stockpile database 121 of the support apparatus 10. In addition, the second storage area stores, as a customer database (in the figure, “database” is represented as “DB”) 422 (an order database 423 in FIG. 4) that associates the customer list with the corresponding stockpiling database 421. Will be described later in a modification). The communication unit 43 is an interface for communicating with assistance device 10 via a signal line L4 and the communication line N2, information and control information to synchronize the stockpiles database 42 1 and stockpiles database 121 of the support device 10, and the like .
次に本発明に係る支援システム１００の動作について説明する。まず、災害対策備蓄品の配布を支援する動作について説明する。大規模災害等が発生して災害対策備蓄品を配布するような事態となったとき、端末２０を携帯する管理者候補又は担当者候補は、端末２０の操作部２４を操作して「災害対策備蓄品の配布判断の要求」を行う。例えば、端末２０の操作者は、まず、記憶部２２に記憶されている支援システムとして端末２０を制御する制御プログラムを起動する。そして、表示部２５の画面２５１に上記要求を行う操作ボタンを映出させ、操作者は、操作部２４のタッチパネル２４１の上記操作ボタンに該当する位置をタッチし、これを検出した制御部２１が通信部２３を介して上記要求を送信する。
Next, the operation of the support system 100 according to the present invention will be described. First, the operation for supporting the distribution of disaster countermeasure stockpiling items will be described. When a large-scale disaster or the like occurs and a disaster countermeasure stockpile is distributed, an administrator candidate or a person in charge carrying the terminal 20 operates the operation unit 24 of the terminal 20 to “disaster countermeasures”. Make a request for distribution of stockpile ". For example, the operator of the terminal 20 first activates a control program for controlling the terminal 20 as a support system stored in the storage unit 22. Then, an operation button for making the request is displayed on the screen 251 of the display unit 25, and the operator touches a position corresponding to the operation button of the touch panel 241 of the operation unit 24, and the control unit 21 that detects this touches the position. The request is transmitted via the communication unit 23.
次に、図５を参照して、災害警報受信機３０について説明する。災害警報受信機３０は、上記災害警報情報を受信する受信部３１と、支援装置１０の第３通信部１５と信号線Ｌ３で接続された通信部３４とを備え、受信部３１が災害警報情報を受信すると、通信部３４を介して支援装置１０へ災害警報情報を送信する。受信部３１は、放送波による災害警報情報を受信する放送受信部３２と、インターネット等のネットワークＸ１経由で送信される災害警報情報を受信するネットワーク通信部３３とを備える。災害警報受信機３０が災害警報情報として受信対象とする様々な災害情報を発信する広域警報システムについて、以下に説明する。
［第１の広域警報システム］
Next, the disaster warning receiver 30 will be described with reference to FIG. The disaster warning receiver 30 includes a receiving unit 31 that receives the disaster warning information, and a communication unit 34 that is connected to the third communication unit 15 of the support apparatus 10 through a signal line L3. The receiving unit 31 includes the disaster warning information. Is received, the disaster warning information is transmitted to the support apparatus 10 via the communication unit 34. The receiving unit 31 includes a broadcast receiving unit 32 that receives disaster warning information by broadcast waves, and a network communication unit 33 that receives disaster warning information transmitted via the network X1 such as the Internet. A wide area alarm system in which the disaster alarm receiver 30 transmits various disaster information to be received as disaster alarm information will be described below.
[First wide area alarm system]
この変形例では、管理サーバ４０は、通信部４３が接続されている通信回線Ｎ２に接続されたコンピュータから入力された条件に応じて、用意すべき災害対策備蓄品の種類と数量の提案を前記コンピュータに表示させる提案部を備えるようにする。例えば、インターネットに接続された一般のパソコンからのアクセスに対し、管理サービス提供者は、先方が入力する条件に基づいて、用意すべき災害対策備蓄品の種類と数量の提案を行なう。そして、災害対策備蓄品の受注に結びつけ、ひいては本発明の支援システム１００の導入を薦める営業活動を行うことができる。
［付記］
（イ）本発明の支援システムは、管理サービス提供者が顧客毎に災害対策備蓄品の管理サービスを提供する管理装置と、災害対策備蓄品の管理者候補と災害対策備蓄品の担当者候補とが携帯する複数の端末と、前記管理装置および前記端末とそれぞれ通信回線を介して通信する支援装置と、を具備する支援システムであって、前記端末は、表示部と、操作部と、制御プログラムと端末毎に固有の識別子である端末識別子とを記憶する記憶部と、通信回線を介して前記支援装置と通信する通信部と、前記制御プログラムに基づいて前記表示部と前記操作部と前記通信部とを制御すると共に前記支援装置と連携して動作する制御部と、を備え、前記支援装置は、前記端末の前記通信部と通信回線を介して通信する第１通信部と、前記管理装置が有する通信部と通信回線を介して通信する第２通信部と、前記支援装置を制御する制御プログラムを記憶すると共に、備蓄する災害対策備蓄品の種類と更新期限と数量と保管場所と予め定めた複数の配布手順とを記憶する第１記憶領域と、前記担当者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する第２記憶領域と、前記管理者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する第３記憶領域と、を有する記憶部と、第１通信部を介して前記端末からの要求又は応答を受け付ける受付部と、前記受付部が受信する受諾する旨の応答が予め定めた担当者数を充足するまで第２記憶領域の任命順位で該当する前記担当者候補の端末識別子を有する前記端末に担当者任命の受諾を要請する画面を表示させ、前記受付部が受諾する旨の応答を受信するまで第３記憶領域の任命順位で該当する前記管理者候補の端末識別子を有する前記端末に管理者任命の受諾を要請する画面を表示させる要請部と、上記要請を受諾して任命された管理者が災害対策備蓄品の配布を決断して、複数の前記配布手順から選択して決定した配布手順を該当する端末識別子を有する端末から受信する決定部と、前記決定部が受信した配布手順を、担当者に該当する端末識別子を有する前記端末の表示部に表示させる指示部と、を備え、前記要請部は、前記受付部が前記端末から災害対策備蓄品の配布判断の要求を受け付けたときに、前記管理者候補に管理者任命の受諾を要請すると共に、任命された管理者に決定された配布手順を前記決定部が受信したときに、前記担当者候補に担当者任命の受諾を要請する要請部であるものである。
（ロ）また、本発明に係る支援システムは、（イ）において、公共機関が発信する災害警報情報又はこれに基づく災害警報情報を受信すると前記災害警報情報を前記支援装置に送出する災害警報受信機をさらに備え、前記支援装置は、前記災害警報受信機と接続されて前記災害警報情報を受信する第３通信部と、第３通信部を介して前記災害警報情報を受信する警報部と、前記警報部が前記災害警報情報を受信すると前記災害警報情報を前記端末の表示部に表示させる通知部と、をさらに備え、前記要請部は、前記警報部が前記災害警報情報を受信したときに、前記管理者候補に管理者任命の受諾を要請する要請部であるものである。
（ハ）また、本発明に係る支援システムは、（イ）において、公共機関が発信する災害警報情報又はこれに基づく災害警報情報を受信すると前記災害警報情報を前記管理装置に送出する災害警報受信機をさらに備え、前記管理装置は、前記災害警報受信機と接続されて前記災害警報情報を受信する警報部と、前記警報部が受信した前記災害警報情報を前記支援装置へ前記通信部を介して送出する通知部と、を備え、前記支援装置は、第２通信部を介して前記災害警報情報を受信する通知受付部と、前記通知受付部が前記災害警報情報を受信すると前記災害警報情報を前記端末の表示部に表示させる通知部と、をさらに備え、前記要請部は、前記通知受付部が前記災害警報情報を受信したときに、前記管理者候補に管理者任命の受諾を要請する要請部であるものである。
（ニ）また、本発明に係る支援システムは、（イ）、（ロ）、（ハ）において、前記端末は、自己の位置情報を検出する測位部をさらに備え、前記支援装置の前記要請部は、管理者又は担当者の任命の受諾を要請する前に、前記端末の前記測位部に各々の位置情報を取得させて前記通信部から送信させ、前記位置情報を前記受付部で受信し、受信した前記位置情報に基づいて建築物内に位置すると判断した前記端末だけに前記要請を行う要請部であるものである。
（ホ）また、本発明に係る支援システムは、（イ）、（ロ）、（ハ）、（ニ）において、前記支援装置の前記受付部は、前記端末のいずれかの操作部から入力された、備蓄している災害対策備蓄品の種類と更新期限と数量と保管場所の情報を受け付けて、前記支援装置の第１記憶領域の記憶を更新する受付部であり、前記管理装置は、顧客毎に災害対策備蓄品の種類と更新期限と数量と保管場所とを関連付けて記憶した備蓄品データベースである第１記憶領域と、顧客リストと対応する前記備蓄品データベースとを関連付けて記憶する顧客データベースである第２記憶領域と、を有する記憶部と、前記通信部を介して、前記支援装置の第１記憶領域と前記支援装置に該当する顧客の前記備蓄品データベースとを同期させる情報収集部と、を備え、前記支援装置は、第２通信部を介して前記管理装置の前記通信部を介して前記情報収集部と通信し、前記管理装置の前記備蓄品データベースの記憶を前記支援装置の第１記憶領域の記憶と同期させる同期部をさらに備えたものである。
（ヘ）また、本発明に係る支援システムは、（ホ）において、前記管理装置は、顧客の予算編成に間に合うように予め顧客毎に定めた更新リスト通知時期に、前記備蓄品データベースを参照して次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して更新リストを作成する期限管理部をさらに備え、前記顧客データベースが、前記更新リスト通知時期をさらに記憶する顧客データベースであり、前記通知部は、前記通信部を介して前記期限管理部が作成した前記更新リストを前記支援装置に通知する通知部であって、前記支援装置は、第２通信部を介して前記更新リストを受け付ける通知受付部と、前記通知受付部が前記更新リストを受け付けたときに、前記更新リスト又は前記更新リストの着信を前記端末の表示部に表示させる通知部と、を備えるものである。
（ト）また、本発明に係る支援システムは、（イ）、（ロ）、（ハ）、（ニ）、（ホ）、（ヘ）において、前記支援装置は、前記端末の前記操作部から入力された災害対策備蓄品の注文を、第２通信部を介して前記管理装置へ送出する発注部をさらに備え、前記管理装置は、前記通信部を介して前記注文を受け付ける受注部と、前記記憶部は、前記受注部が受け付けた前記注文を記憶する受注データベースである第３記憶領域を備えるものである。
（チ）また、本発明に係る支援システムは、（イ）、（ロ）、（ハ）、（ニ）、（ホ）、（ヘ）、（ト）において、前記管理装置は、前記通信部が接続されている通信回線に接続されたコンピュータからの注文を受け付ける注文受付手段である受注部を備えるものである。
（リ）また、本発明に係る支援システムは、（イ）、（ロ）、（ハ）、（ニ）、（ホ）、（ヘ）、（ト）、（チ）において、前記管理装置は、前記通信部が接続されている通信回線に接続されたコンピュータから入力された条件に応じて用意すべき災害対策備蓄品の種類と数量の提案を前記コンピュータに表示させる提案部を備えるものである。
In this modification, the management server 40 proposes the types and quantities of disaster countermeasure stockpiling items to be prepared according to the conditions input from the computer connected to the communication line N2 to which the communication unit 43 is connected. Provide a suggestion section to be displayed on the computer. For example, for an access from a general personal computer connected to the Internet, the management service provider proposes the type and quantity of disaster countermeasure stockpiling items to be prepared based on the conditions input by the other party. Then, it is possible to carry out a sales activity that recommends the introduction of the support system 100 of the present invention in connection with an order for a stock of disaster countermeasures.
[Appendix]
(A) The support system according to the present invention includes a management device in which a management service provider provides a management service for disaster countermeasure stockpiles for each customer, a candidate for managers of disaster countermeasure stockpiles, and a candidate for persons in charge of disaster countermeasure stockpiles. A support system comprising: a plurality of terminals carried by the terminal; and a support device that communicates with the management device and the terminal via a communication line, respectively, the terminal including a display unit, an operation unit, and a control program And a storage unit that stores a terminal identifier that is a unique identifier for each terminal, a communication unit that communicates with the support apparatus via a communication line, the display unit, the operation unit, and the communication based on the control program And a control unit that operates in cooperation with the support device, the support device communicating with the communication unit of the terminal via a communication line, and the management device Have A second communication unit that communicates with the communication unit via a communication line, a control program that controls the support device, and a type, a renewal period, a quantity, and a storage location of a disaster countermeasure storage item to be stored A first storage area for storing a plurality of distribution procedures, a second storage area for storing the person-in-charge representative in association with a predetermined appointment order and the terminal identifier, and an appointment order in which the administrator candidate is predetermined. And a third storage area that stores the terminal identifier in association with each other, a reception unit that receives a request or a response from the terminal via the first communication unit, and an acceptance received by the reception unit Display a screen requesting acceptance of the person in charge on the terminal having the terminal identifier of the person in charge in the order of appointment in the second storage area until the response to the effect satisfies the predetermined number of persons in charge, Receiving A request unit that displays a screen requesting acceptance of an administrator appointment on the terminal having the terminal identifier of the manager candidate corresponding to the order of appointment in the third storage area until a response indicating that the unit accepts is received; and A decision unit for accepting the request and deciding to distribute the disaster countermeasure stockpiling item, and receiving the distribution procedure selected and selected from the plurality of distribution procedures from a terminal having a corresponding terminal identifier; An instruction unit for displaying the distribution procedure received by the determination unit on a display unit of the terminal having a terminal identifier corresponding to a person in charge, and the request unit is configured to receive a disaster countermeasure stockpile from the terminal. Requesting the administrator candidate to accept the appointment of an administrator when receiving a request for distribution determination, and when the determining unit receives the distribution procedure determined by the appointed administrator, the person in charge Responsible for the candidate This is the requesting section that requests acceptance of the appointment.
(B) In addition, the support system according to the present invention provides a disaster alarm reception that sends out the disaster warning information to the support device when receiving the disaster warning information transmitted by a public institution or the disaster warning information based thereon in (a). The support device further includes a third communication unit connected to the disaster warning receiver and receiving the disaster warning information; an alarm unit receiving the disaster warning information via a third communication unit; A notification unit that displays the disaster warning information on the display unit of the terminal when the warning unit receives the disaster warning information; and the request unit receives the disaster warning information when the warning unit receives the disaster warning information The request unit requests the manager candidate to accept the appointment of the manager.
(C) In addition, the support system according to the present invention provides a disaster alarm reception in which the disaster alarm information is transmitted to the management device when the disaster alarm information transmitted by a public institution or the disaster alarm information based thereon is received in (a). The management device is connected to the disaster warning receiver to receive the disaster warning information, and the disaster warning information received by the warning unit to the support device via the communication unit A notification unit that sends out the disaster warning information, and the support device receives the disaster warning information via a second communication unit, and the disaster warning information when the notification receiving unit receives the disaster warning information. And a notification unit that displays on the display unit of the terminal, the request unit requests the manager candidate to accept the manager appointment when the notification reception unit receives the disaster warning information. Those which are請部.
(D) In the support system according to the present invention, in (A), (B), and (C), the terminal further includes a positioning unit that detects its own location information, and the request unit of the support device Is, before requesting acceptance of the appointment of an administrator or person in charge, the positioning unit of the terminal to acquire each position information and transmit from the communication unit, the position information is received by the reception unit, It is a request unit that makes the request only to the terminal that is determined to be located in the building based on the received position information.
(E) In the support system according to the present invention, in (A), (B), (C), and (D), the reception unit of the support device is input from any of the operation units of the terminal. The storage device is a reception unit that receives information on the type, update deadline, quantity, and storage location of the stored disaster countermeasure storage product and updates the storage in the first storage area of the support device, and the management device is a customer A customer database that stores a first storage area that is a storage product database that stores a type of disaster countermeasure stocks, an update deadline, a quantity, and a storage location in association with each other, and a corresponding list of the stock items stored in the customer list A storage unit having a second storage area, and an information collection unit that synchronizes the first storage area of the support device and the stockpiling database of a customer corresponding to the support device via the communication unit; , Be prepared The support device communicates with the information collection unit via the communication unit of the management device via a second communication unit, and stores the stock item database of the management device in the first storage area of the support device Further, a synchronization unit for synchronizing with the storage is stored.
(F) In addition, in the support system according to the present invention, in (e), the management device refers to the stockpile database at an update list notification time predetermined for each customer so as to be in time for budget planning of the customer. The customer database further includes a time limit management unit that extracts a disaster countermeasure stockpile that reaches the update deadline by the next update list notification time and creates an update list, and the customer database is a customer database that further stores the update list notification time The notification unit is a notification unit that notifies the support apparatus of the update list created by the time limit management unit via the communication unit, and the support apparatus updates the update list via the second communication unit. A notification receiving unit for receiving a list, and when the notification receiving unit receives the update list, an incoming of the update list or the update list is displayed on the display unit of the terminal. A notification unit that presents, in which comprises a.
(G) Further, the support system according to the present invention provides the support system according to (a), (b), (c), (d), (e), (f), wherein the support device is connected to the operation unit of the terminal The system further comprises an ordering unit for sending the input order of the disaster countermeasure stockpile to the management device via a second communication unit, the management device accepting the order via the communication unit; The storage unit includes a third storage area that is an order database that stores the orders received by the order receiving unit.
(H) In addition, the support system according to the present invention includes: (a), (b), (c), (d), (e), (f), (g), wherein the management device is the communication unit Is provided with an order receiving section which is an order receiving means for receiving an order from a computer connected to a communication line to which is connected.
(I) In addition, the support system according to the present invention includes the management device in (a), (b), (c), (d), (e), (f), (g), (h) And a proposal unit for displaying on the computer a proposal of the type and quantity of disaster countermeasure stockpiling items to be prepared according to the conditions input from the computer connected to the communication line to which the communication unit is connected. .
Claims (6)
表示部と、操作部と、制御プログラムと端末毎に固有の識別子である端末識別子とを記憶する記憶部と、通信回線を介して通信する通信部と、 前記制御プログラムに基づいて前記表示部と前記操作部と前記通信部とを制御する制御部とを備え、前記関係者が携帯する端末と、
前記端末と前記通信回線を介して通信する通信手段と、
備蓄している災害対策備蓄品の種類と数量と保管場所と予め定めた複数の配布手順とを関連付けて記憶した備蓄品データベースと、
担当者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する担当者データベースと、
管理者候補と予め定めた任命順位と前記端末識別子とを関連付けて記憶する管理者データベースと、
前記端末からの要求又は応答を受け付ける受付手段と、
該受付手段が前記端末から災害対策備蓄品の配布判断の要求を受け付けたときに、前記受付手段が受諾する旨の応答を受信するまで前記管理者データベースの任命順位で該当する端末識別子を有する前記端末に管理者任命の受諾を要請する画面を表示させる要請手段と、
上記要請を受諾して任命された管理者が災害対策備蓄品の配布を決断して選択した配布手順を当該管理者に該当する端末識別子を有する端末から受信すると、これを実行する配布手順として決定する決定手段と、
決定された配布手順を、任命された担当者に該当する端末識別子を有する前記端末の表示部に表示させる指示手段と
を備え、
前記要請手段は、前記管理者の決定に基づいて、予め定めた担当者数を充足する担当者任命の要請を受諾する旨の応答を前記受付手段が受信するまで、前記担当者データベースの任命順位で該当する端末識別子を有する前記端末に担当者任命の受諾を要請する画面を表示させ、
前記指示手段は、前記受付手段が、予め定めた担当者数を充足する前記端末からの担当者任命の要請を受諾する旨の応答を受信すると、当該端末に担当者任命を通知し、前記決定手段が決定した配布手順を指示する
ことを特徴とする支援システム。 A support system management service provider provides management services of disaster preparedness stockpiles for each customer, to help the parties carry out the distribution of disaster response stockpile,
It said display unit on the basis of a display unit, an operation unit, a storage unit for storing the terminal identifier is a unique identifier for each control program and the terminal, a communication unit which communicate via a communication line, to said control program a terminal and a said operating unit and the communication unit and the control to that control section a, where the parties are mobile,
Communication means for communicating via the communication line with said terminal,
And stockpiles database storing in association with multiple distribution procedures predetermined between stockpiles to that type and number weight and location of the disaster recovery stockpile,
A person-in- charge database that stores a candidate candidate, a predetermined appointment order, and the terminal identifier in association with each other;
An administrator database that associates and stores the candidate candidates and a predetermined appointment order and the terminal identifier;
Receiving means for receiving a request or response from the terminal;
When receiving with means has accepted the request of the disaster countermeasures stockpiles of distribution determined from the terminal, the end the end of identifier you relevant in the appointed order of the administrator database until a response is received to the effect that the receiving unit is to accept Request means for displaying a screen for requesting acceptance of an administrator appointment on the terminal,
Upon receipt of the distribution procedure to select an administrator who was appointed to accept the above-mentioned request is decided the distribution of disaster preparedness stockpiles from the terminal having a terminal identifier corresponding to the administrator, the distribution procedure to do this Determining means to determine as ,
Instruction means for displaying the determined distribution procedure on the display unit of the terminal having a terminal identifier corresponding to the appointed person in charge;
With
The request means is appointed in the order of appointment in the person-in-charge database until the acceptance means receives a response to accept a request for person-in-charge appointment satisfying a predetermined number of persons in charge based on the decision of the manager. A screen for requesting acceptance of the person in charge is displayed on the terminal having the corresponding terminal identifier at
When the receiving unit receives a response to accept a request for appointment of a person in charge from the terminal that satisfies a predetermined number of persons in charge, the instruction unit notifies the terminal of the person in charge of appointment, A support system characterized by instructing a distribution procedure determined by means .
前記要請手段は、前記災害警報情報に基づいて、前記管理者候補に管理者任命の受諾を要請することを特徴とする請求項１に記載の支援システム。 Further comprising a disaster alarm receiver public institutions that will receive disaster warning information or disaster warning information based on this transmits a notification means for displaying the previous SL disaster warning information on the display unit of the terminal, and
Support system according to claim 1 wherein the request unit, based on the previous SL disaster warning information, characterized by the Turkey to request acceptance of the administrator appointed the administrator candidate.
前記要請手段は、前記受付手段で、受信した前記位置情報に基づいて建築物内に位置すると判断した前記端末だけに前記要請を行うことを特徴とする請求項１または請求項２に記載の支援システム。 The terminal further includes a positioning unit that acquires its own location information,
The request means, before Symbol receiving unit, according to claim 1 or claim 2, wherein the TURMERIC line the request only to the terminal that is determined to be located buildings inside based on the received position information Support system.
前記備蓄品データベースは、さらに更新期限を関連付けて記憶し、
前記更新リスト通知時期に、前記備蓄品データベースを参照して次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して更新リストを作成する期限管理手段と、
前記期限管理手段が作成した更新リストを予め定められた前記端末の表示部に表示させる通知手段と
を備えることを特徴とする請求項１乃至請求項３のいずれか１項に記載の支援システム。 A customer database that stores a customer list, the corresponding stockpiling database, and an update list notification time determined in advance for each customer so as to be in time for the budgeting of the customer;
The stockpile database further stores an associated update deadline,
To the update list notification time, and time limit management means for creating an updated list by extracting the disaster countermeasures stockpiles to reach the update period by referring to the stockpiles database until the next update list notification period,
A notification unit for displaying on the display unit of the terminal in which the time limit management means predetermined the update list created
The support system according to any one of claims 1 to 3, further comprising:
表示部と、操作部と、制御プログラムと端末毎に固有の識別子である端末識別子とを記憶する記憶部と、通信回線を介して通信する通信部と、前記制御プログラムに基づいて前記表示部と前記操作部と前記通信部とを制御する制御部とを備え、前記各関係者が携帯する端末と、 A display unit, an operation unit, a storage unit that stores a control program and a terminal identifier that is a unique identifier for each terminal, a communication unit that communicates via a communication line, and the display unit based on the control program A control unit that controls the operation unit and the communication unit, a terminal carried by each of the parties,
前記端末と前記通信回線を介して通信する通信手段と、 Communication means for communicating with the terminal via the communication line;
顧客毎に災害対策備蓄品の種類と更新期限と数量とを関連付けて記憶した備蓄品データベースと、 A stockpile database that stores the disaster countermeasure stockpile type, renewal deadline, and quantity associated with each customer,
顧客リストと、対応する前記備蓄品データベースと、顧客の予算編成に間に合うように予め顧客毎に定めた更新リスト通知時期とを関連付けて記憶する顧客データベースと、 A customer database, a corresponding stock database, and a customer database that associates and stores an update list notification time predetermined for each customer so as to be in time for the customer's budgeting;
前記端末からの情報を受け付けて、前記備蓄品データベースの記憶を更新する受付手段と、 Receiving means for receiving information from the terminal and updating the storage of the stockpiled database;
前記更新リスト通知時期に、前記備蓄品データベースを参照して次回の更新リスト通知時期までに更新期限に達する災害対策備蓄品を抽出して更新リストを作成する期限管理手段と、 Time limit management means for creating an update list by extracting disaster countermeasure stocks that reach the update deadline by the next update list notification time with reference to the stockpile database at the update list notification time;
前記期限管理手段が作成した更新リストを予め定められた前記端末の表示部に表示させる通知手段と Notification means for displaying an update list created by the time limit management means on a predetermined display unit of the terminal;
を備えることを特徴とする支援システム。 A support system comprising:
前記受注手段が受け付けた前記注文を記憶する受注データベースと
を備えることを特徴とする請求項４または請求項５に記載の支援システム。
And orders means to attach accept the order of the disaster countermeasures stockpiles from the terminal,
Support system according to claim 4 or claim 5, characterized in that it comprises a sales database for storing the order in which the order unit receives.
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| JP2014070928A JP6342196B2 (en) | 2014-03-31 | 2014-03-31 | Support system |
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| US11983138B2 (en) | 2015-07-26 | 2024-05-14 | Samsung Electronics Co., Ltd. | Self-configuring SSD multi-protocol support in host-less environment |
| JP6824650B2 (en) * | 2016-07-05 | 2021-02-03 | Ｎｔｔテクノクロス株式会社 | Stockpile management system, stockpile management method and program |
| US10346041B2 (en) | 2016-09-14 | 2019-07-09 | Samsung Electronics Co., Ltd. | Method for using BMC as proxy NVMeoF discovery controller to provide NVM subsystems to host |
| US10762023B2 (en) | 2016-07-26 | 2020-09-01 | Samsung Electronics Co., Ltd. | System architecture for supporting active pass-through board for multi-mode NMVe over fabrics devices |
| US10210123B2 (en) | 2016-07-26 | 2019-02-19 | Samsung Electronics Co., Ltd. | System and method for supporting multi-path and/or multi-mode NMVe over fabrics devices |
| US11461258B2 (en) | 2016-09-14 | 2022-10-04 | Samsung Electronics Co., Ltd. | Self-configuring baseboard management controller (BMC) |
| JP6295004B1 (en) * | 2017-10-30 | 2018-03-14 | 株式会社かんでんエルハート | Disaster stockpile comprehensive management system |
| JP7047223B1 (en) * | 2021-07-21 | 2022-04-05 | 株式会社Laspy | Disaster stockpile provision system, disaster stockpile provision method and program |
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| JP2003281324A (en) * | 2002-03-22 | 2003-10-03 | Ntt Data Corp | Disaster correspondence supporting system |
| JP2003288443A (en) * | 2002-03-28 | 2003-10-10 | Hitachi Zosen Corp | Disaster countermeasures information management system |
| JP2004287584A (en) * | 2003-03-19 | 2004-10-14 | Hitachi Ltd | Method for displaying operation schedule chart and method and system for managing operation |
| JP4361849B2 (en) * | 2004-09-15 | 2009-11-11 | 日立ソフトウエアエンジニアリング株式会社 | Information supply system for relief supplies |
| JP2006092071A (en) * | 2004-09-22 | 2006-04-06 | Hoshino Sogo Shoji Kk | Stockpile/equipment information management system for supplies for disaster |
| JP2007102263A (en) * | 2005-09-30 | 2007-04-19 | Nippon Telegr & Teleph Corp <Ntt> | Disaster action support system and management server for the same |
| JP2007298448A (en) * | 2006-05-01 | 2007-11-15 | Nippon Telegr & Teleph Corp <Ntt> | Disaster information acquisition distribution device and program thereof |
| JP2009230355A (en) * | 2008-03-21 | 2009-10-08 | Katsuya Sawada | Sales management program for supply for disaster |
| JP5938252B2 (en) * | 2012-03-29 | 2016-06-22 | 能美防災株式会社 | Disaster prevention activity support system |
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