JP2015082304A - Adjustment system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve problems for example, a camera of an adjustment device cannot sometimes identify a kind of money influenced by low resolution of a captured image, therefore determination whether a value of the money which a customer declares to have put thereinto and an actual value of the money put into the adjustment device match or not, is difficult.SOLUTION: The adjustment system having a display part further comprises: display control means for displaying an image picture indicating a kind of a coin on the display part; and an imaging part for imaging a customer who puts money thereinto. The display control means displays the captured image with the image picture.

Description

  The present invention relates to a settlement system.

Conventionally, in a POS (Point Of Sales) system, the vicinity of a POS register is imaged by a camera in order to prevent fraud, to confirm mistakes such as product registration and settlement, and to improve the efficiency of confirmation of transaction details. Is known.
For example, a first imaging unit that captures a product image including a data code attached to a product and a second imaging unit that captures a ticket image of a ticket deposited from a customer are provided. There is known a checkout system in which image data captured by each of the two imaging units is switched (see, for example, Patent Document 1).

  In addition, for example, a registration device in which an employee registers a product purchased by a customer (hereinafter referred to as “purchased product”) and a settlement device in which the customer pays itself after the product is registered are separate devices. A settlement system that is configured and arranged at different positions in a store is known (for example, see Patent Document 2).

Japanese Patent No. 4862287 JP2011-158993A

  In the case of a payment system as described in Patent Document 2, a camera is provided for each of the registration device and the payment device. Thereby, for example, a captured image at the time of registration indicating the situation when the employee registers the purchased product to the registration device, and a captured image at the time of payment indicating the status of the customer paying with the payment device. Can be obtained. Therefore, when a trouble such as a complaint about change occurs, the trouble can be solved by checking the captured image corresponding to the transaction in which the trouble has occurred.

For example, when the customer himself / herself performs payment, if the employee receives a complaint that the amount paid as change is different from the amount actually paid out, the employee checks the captured image at the time of payment, It is determined whether or not the amount of money put into the settlement apparatus matches the amount declared by the customer into the settlement apparatus.
However, it may be difficult to identify the denomination captured in the captured image due to the low resolution of the captured image. In such a case, there is a problem that the employee cannot determine whether or not the amount declared by the customer is correct.

  In view of the above circumstances, an object of the present invention is to provide a technique capable of providing a determination material for determining whether or not an amount of money declared by a customer is correct.

One aspect of the present invention is a settlement system including a display unit, comprising a display control unit that displays an image image indicating a denomination of money on the display unit.
Since the image system showing the money denomination is displayed on the screen by the settlement system described above, both the employee and the customer can easily grasp the money denomination used in the settlement process.

One aspect of the present invention is the settlement system described above, further including an imaging unit that captures an image of a customer who is paying, and the display control unit displays the captured image together with the image image. .
Since the captured image and the image image are displayed together by the settlement system described above, both the captured image and the image image can be compared. Therefore, it becomes easier for both the employee and the customer to confirm the money actually paid, which can be used for solving the trouble.

One aspect of the present invention is the settlement system described above, further comprising identification means for identifying a denomination of money inserted into a change bill machine, wherein the display control means is the money identified by the identification means. An image showing the denomination of the image is displayed.
Because the settlement system described above displays the denomination of money that the customer has inserted into the change bill machine in an easy-to-understand manner, is the amount declared by the customer correct even when the resolution of the captured image is low? The judgment material for judging whether or not can be provided.

One aspect of the present invention is the above-described payment system, further comprising input means for inputting number information for each denomination of money declared by a customer, wherein the display control means is input by the input means. An image according to the number information for each denomination of money is displayed in a region different from a region where the image image indicating the denomination of money identified by the identification means is displayed. .
With the above-described settlement system, there is one image image corresponding to the denomination of money inserted into the change bill machine and one image image corresponding to the denomination of money declared by the customer to be inserted into the change bill machine. Since it is displayed on the screen, it is possible to provide a judgment material for judging whether or not the amount of money declared by the customer is correct.

One aspect of the present invention is the settlement system described above, wherein the display control unit declares the number of pieces of money for each denomination identified by the identification unit and a customer input by the input unit. Compared with the number information for each denomination of money, the number for each denomination of money that does not match is displayed as the image.
By the above-described settlement system, the money denomination and the number information of each denomination recognized by the change bill machine, and the denomination of money denominated by the customer and the number information of each denomination do not match. Only denominations are displayed on the screen. Therefore, it is possible to grasp at a glance that there is a difference in recognition between both parties (store and customer).

  According to the present invention, it is possible to provide a determination material for determining whether or not the amount of money declared by the customer is correct.

It is a figure showing the system configuration of settlement system 10 in this embodiment. It is a block diagram which shows the structure of the registration apparatus 100 in one Embodiment of this invention. It is a block diagram which shows the structure of the accounting apparatus 200 in one Embodiment of this invention. It is a figure which shows the specific example of accounting information. It is a figure which shows the specific example of an image | video confirmation screen. It is a figure which shows the specific example of an image | video confirmation screen. It is a flowchart which shows the flow of the process in the accounting apparatus 200 of this invention.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a system configuration of a settlement system 10 in the present embodiment. The settlement system 10 according to the present invention includes N registration devices 100 (N is an integer equal to or greater than 1) for performing registration processing for registering purchased products, and a settlement processing for settlement for products registered by the registration processing in the registration device 100. Is a settlement system including M (M is an integer equal to or greater than 1) accounting apparatuses 200. The registration apparatus 100 and the accounting apparatus 200 are connected via a LAN (Local Area Network) and can communicate with each other.

  The registration device 100 registers purchased products through employee operations. The purchase product is registered by, for example, reading a barcode attached to the product. In the present embodiment, data relating to a product registered by the registration device 100 and used in the checkout process of the accounting device 200 is referred to as transaction information. The settlement process is a process for settlement of the purchase price of the purchased product. The transaction information includes information on the total amount of purchased products, that is, the total amount, and unit price and number of individual products.

  Further, the registration device 100 receives status information from each accounting device 200 and manages it. Furthermore, the registration apparatus 100 designates an accounting apparatus 200 (hereinafter referred to as “accounting accounting apparatus 200”) as a transmission destination of transaction information in accordance with the status information. At that time, the registration device 100 determines which accounting device 200 should be used by the customer who is currently registering the merchandise to reduce the waiting time as much as possible based on the status information. That is, the registration apparatus 100 designates the settlement accounting apparatus 200 from among the plurality of accounting apparatuses 200. For example, the registration apparatus 100 designates a vacant accounting apparatus 200 as the settlement accounting apparatus 200. Further, when all the accounting devices 200 are filled with customers, the registration device 100 designates the accounting device 200 that seems to be freed earliest as the settlement accounting device 200. Then, the registration apparatus 100 transmits the transaction information to the specified settlement accounting apparatus 200. The customer who wants to settle the purchased product indicated by the transaction information can operate the settlement accounting apparatus 200 to which the transaction information is transmitted to perform the settlement process by himself / herself.

  The above-described status information is information representing the progress status of the settlement process in the accounting apparatus 200. The progress status is divided into statuses such as standby status, settlement, receipt issuance, vacancy status, accounting suspension, and trouble occurrence. Based on this progress, the registration apparatus 100 performs a determination process as to which accounting apparatus 200 should be designated as the settlement accounting apparatus 200. For example, the registration apparatus 100 preferentially designates the accounting apparatus 200 in a free state as the accounting apparatus 200 for settlement. If there is no accounting device 200 in the empty state, the registration device 100 designates the accounting device 200 that is issuing a receipt as the accounting device 200 for settlement. The above-mentioned three progress statuses in the standby state, during settlement, and during receipt issuance indicate the stage during the settlement process, and the progress progresses from the standby state during settlement and from settlement to receipt issuance. Therefore, the progress is progressing when the receipt is issued than when the payment is being made, and when there is no accounting apparatus 200 in the empty state, the registration apparatus 100 changes the accounting apparatus 200 that is issuing a receipt to the settlement accounting apparatus 200. By designating, it is possible to designate the accounting apparatus 200 that seems to be available first.

In addition, the registration apparatus 100 performs the following display process when transmitting transaction information during the current product registration work to the settlement accounting apparatus 200 specified as described above.
For example, the registration apparatus 100 displays the status information received from each accounting apparatus 200 on a display screen such as a touch panel that the registration apparatus 100 has. This display is not limited to when the transaction information is transmitted, but may be performed constantly or at any time during the registration process or during free time. Furthermore, when the transaction information is transmitted, the registration device 100 displays the accounting device 200 to which the transaction information is transmitted so that the employee or customer can know. For example, when displayed to the employee, the employee can verbally tell the customer. The display method in this case is arbitrary. For example, by displaying the status information of each accounting device 200 on a touch panel or the like installed for employees in the registration device 100, the status information corresponding to the accounting device 200 that has transmitted the transaction information is highlighted. Can be done. In addition, guidance indicating the destination accounting apparatus 200 may be displayed on the display unit of the registration apparatus 100 facing the customer.

  The accounting device 200 settles the purchased merchandise by the operation of the customer. The accounting device 200 transmits status information to the registration device 100 as needed. When the transaction information is received from the registration apparatus 100, the accounting apparatus 200 notifies (that is, guides the customer) so that the customer can come to his / her own apparatus (accounting apparatus 200). As an example of the notification, for example, character information such as a predetermined number is displayed on the entire screen of the display unit included in the accounting apparatus 200. The character information such as the number is information that the registration apparatus 100 (or the employee who operates the registration apparatus 100) separately notifies the customer. For example, the customer may go to the accounting apparatus 200 displaying his / her number notified. As another notification example, there is guidance by turning on a predetermined lamp of the accounting apparatus 200. For example, it lights up with a specific color, and the customer goes to the accounting apparatus 200 of the designated color. Further, a predetermined lamp may be blinked. As another notification example, the membership card No may be displayed on the screen of the accounting apparatus 200. This membership card No. is read in advance by the registration device 100, for example. In this case, the customer goes to the accounting apparatus 200 that reports his / her membership card No. After that, the customer pays out the purchased merchandise using the guided checkout accounting apparatus 200.

FIG. 2 is a block diagram showing the configuration of the registration apparatus 100 according to an embodiment of the present invention.
The registration apparatus 100 includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, a scanner unit 104, a store clerk display unit 105, and a customer display unit 106. , An operation unit 107, a communication unit 108, a hard disk 109, a printing unit 110, and a buzzer 111. The functional units of the registration device 100 are connected to each other via the bus 1. The scanner unit 104 may be a separate body (external) that can be attached to and detached from the registration apparatus 100.

  The CPU 101 is a central processing unit and reads a program stored in the ROM 102 and develops it in the RAM 103. The CPU 101 controls the operation of the entire registration apparatus 100 by executing each step of the developed program.

The ROM 102 is a read-only memory, and stores a program for operating the registration device 100 in advance.
The RAM 103 is a read / write memory that stores various information. In the RAM 103, a program read from the ROM 102 is expanded. The RAM 103 stores various data generated by executing the program.

The scanner unit 104 optically reads a barcode (product code) attached to a product. Then, the scanner unit 104 supplies the read information (for example, product information) to the CPU 101. The product information is information about the product, such as a product code, a product name, and a price.
The store clerk display unit 105 is an image display device such as a CRT (Cathode Ray Tube) display, a liquid crystal display, or an organic EL (Electro Luminescence) display. The store clerk display unit 105 accepts and displays operations such as mode switching, setting, and registration. The display surface of the display unit 105 for the store clerk is provided with a touch panel provided with a touch key (soft key) that is a transparent contact switch. Product information on which product registration is performed, total amount of purchased products, and the like Is displayed.

  The customer display unit 106 displays to the customer information such as the total amount of merchandise that has been registered and merchandise purchased. The customer display unit 106 is a light-emitting display device using a liquid crystal display or the like. For example, the customer display unit 106 emits and displays numbers on its surface by 7-segment display or dot display (full dot display).

  The operation unit 107 is configured using an existing input device such as a keyboard, a pointing device (such as a mouse or a tablet), a button, or a touch panel. The operation unit 107 includes operation means for operating the registration apparatus 100. The operation means is, for example, a completion key (for example, a subtotal key) declaring completion of product registration, a correction key, a preset key, a numeric key, a gift certificate key, an electronic money key, and the like. Further, for example, when the employee presses an operation key (preset key), the operation unit 107 receives an operation input for a product code or the like set and registered in advance corresponding to the key. Note that the operation means of the operation unit 107 may be arranged as a button such as a mechanical key (hard key) or may be arranged on a touch panel provided on the display surface of the display unit 105 for clerk.

  The communication unit 108 communicates with an external device (not shown, the same applies hereinafter) or the accounting device 200 via a network. The network may be a network configured in any way. For example, the network may be configured using a LAN. The external device is, for example, a store controller (upper management device). The communication unit 108 receives the product master from the store controller. In addition, the communication unit 108 transmits transaction information to the accounting apparatus 200.

The hard disk 109 is a recording device such as a magnetic recording device. The hard disk 109 stores, for example, information acquired from the store controller (for example, product master), information processed by the CPU 101, and the like. The hard disk 109 may store a program executed by the CPU 101 in place of the ROM 102.
The printing unit 110 issues a printed material according to the control of the CPU 101. For example, the printing unit 110 issues a sheet (account ticket) on which transaction information is converted into a barcode (for example, a one-dimensional barcode, a two-dimensional barcode).
The buzzer 111 generates a buzzer sound according to the control of the CPU 101.

FIG. 3 is a block diagram showing the configuration of the accounting apparatus 200 in one embodiment of the present invention.
The accounting apparatus 200 includes a CPU 201, a ROM 202, a RAM 203, a scanner unit 204, a display unit 205, an operation unit 206, a communication unit 207, a buzzer 208, a printing unit 209, a change bill machine 210, An imaging unit 211, a sign pole unit 212, and a hard disk 213 are provided. The functional units of the accounting apparatus 200 are connected to each other via the bus 2. The scanner unit 204 and the imaging unit 211 may be separate bodies (externally attached) that can be attached to and detached from the accounting apparatus 200.

The CPU 201 is a central processing unit, reads a program stored in the ROM 202 and develops it in the RAM 203. The CPU 201 controls the overall operation of the accounting apparatus 200 by executing each step of the developed program.
CPU201 (display control means) displays on the display part 205 the image which shows the money type of money. More specifically, the CPU 201 (display control means) causes the display unit 205 to display an image image indicating the denomination of money identified by the change fishing bill machine 210 at a predetermined timing. The image image showing the denomination of money is a sample image that has been processed so that the denomination of money identified by the change bill machine 210 can be specified. For example, the image is an image of money in which an image of actual money (for example, 1000 yen bill) is enlarged or reduced and a character string (character information) such as “sample” or “sample” is printed. The image of each denomination is stored in the hard disk 213 in advance. In this embodiment, “money” means a 1-yen coin, 5-yen coin, 10-yen coin, 50-yen coin, 100-yen coin, 500-yen coin, 1000-yen note, 5000-yen note, and 10000-yen note. Say.

  That is, when the money (banknote) identified by the change bill machine 210 is a 1000 yen bill, the CPU 201 (display control means) reads the image image of the 1000 yen bill stored in the hard disk 213 and reads the read image image. Is displayed on the screen. The predetermined timing may be, for example, a timing at which a screen for confirming an image captured by the imaging unit 211 (hereinafter referred to as “image confirmation screen”) is displayed, or after the image confirmation screen is displayed. It may be the timing when the employee performs a predetermined operation, or may be another timing.

The ROM 202 is a read-only memory, and stores a program for operating the accounting apparatus 200 in advance.
The RAM 203 is a read / write memory that stores various types of information. A program read from the ROM 202 is expanded in the RAM 203. The RAM 203 stores various data generated by executing the program. For example, the RAM 203 stores accounting information. The accounting information represents information related to accounting for each transaction. A specific description of the accounting information will be described later (FIG. 4). In addition, the RAM 203 stores, for each transaction, the number of pieces of money (hereinafter referred to as “payment information”) for each denomination of money (hereinafter referred to as “payment amount”) that the customer has inserted into the change bill machine 210 in the settlement process. Is stored in association with the transaction information of the transaction. For example, the RAM 203 may store the payment information of the transaction in association with the receipt number issued after the transaction is completed.

The scanner unit 204 optically reads a one-dimensional barcode or two-dimensional barcode attached to a sheet (account ticket). Then, the scanner unit 204 supplies the read information (transaction information) to the CPU 201.
The display unit 205 is an image display device such as a CRT display, a liquid crystal display, or an organic EL display. The display unit 205 receives and displays operations such as mode switching, setting, registration, and settlement. The display surface of the display unit 205 is provided with a touch panel provided with touch keys (soft keys) that are transparent contact switches, and displays the purchase price of purchased products. The display unit 205 (display unit) displays a video confirmation screen on the screen in accordance with the operation of the employee. Then, the display unit 205 (display unit) displays an image on the video confirmation screen under the control of the CPU 201 (display control unit).

  The operation unit 206 is configured using an existing input device such as a keyboard, a pointing device (such as a mouse or a tablet), a button, or a touch panel. The operation unit 206 includes an operation unit for operating the accounting apparatus 200. The operation means is, for example, a settlement execution key or a screen switching button. The settlement execution key is a key used by the customer when the accounting apparatus 200 starts the settlement process. The screen switching button is a button used by the employee when switching the display screen of the accounting apparatus 200 from a screen on which the customer performs a settlement process (hereinafter referred to as “settlement screen”) to a video confirmation screen. In addition, the operation unit 206 receives an input of the customer's payment amount. The operation means of the operation unit 206 may be disposed as a button such as a mechanical key (hard key) or may be disposed on a touch panel provided on the display surface of the display unit 205.

  The screen switching button is a button that causes inconvenience as a store if the customer can press it freely. Therefore, the screen switching button is not normally displayed on the screen of the display unit 205 of the accounting apparatus 200, and only when the employee causes the scanner unit 204 to read the barcode of the employee card, the CPU 201 (display control means) ) May be displayed. Further, the screen switching button may be configured to be displayed on the screen in a normal state. In such a configuration, the CPU 201 (display control means) prevents the customer from making a selection even if the user presses the screen switching button, and allows the employee to read the barcode of the employee card on the scanner unit 204. Display on the screen of the display unit 205 so that it can only be selected. For example, when the scanner unit 204 does not read the barcode of the employee card, the CPU 201 may gray out the screen switching button on the screen so that it cannot be selected, or a symbol indicating that selection is not possible (for example, a cross May be displayed on the screen switching button. Then, when the scanner unit 204 reads the barcode of the employee card, the CPU 201 displays a screen switching button on the screen in a selectable manner on the screen of the display unit 205.

  The communication unit 207 communicates with an external device (not shown) or the registration device 100 via a network. The network may be a network configured in any way. For example, the network may be configured using a LAN. The communication unit 207 receives transaction information from the registration device 100.

The buzzer 208 generates a buzzer sound according to instructions from the CPU 201.
The printing unit 209 issues a printed material according to the control of the CPU 201. For example, after completing the checkout process, the printing unit 209 prints the detailed information of the purchased product on a print medium and issues it as a receipt. In addition, the printing unit 209 issues a receipt (receipt) according to the operation of the employee.

  The change bill machine 210 is used in the accounting apparatus 200 when the price of a registered product is settled with cash. The change bill 210 is a banknote insertion slot (not shown) for inserting money (banknotes), a coin insertion slot (not shown) for inserting money (coins), and for releasing money (banknotes). It has a banknote discharge port (not shown), a coin discharge port (not shown) for discharging money (coins), a counting unit (not shown) for counting the inserted or discharged money, and the like. Note that the bill input slot and the coin input slot are also referred to as deposit input slots. The banknote outlet and the coin outlet are also referred to as change outlets. Note that the bill insertion slot and the bill discharge slot may be common, and the coin insertion slot and the coin discharge slot may be common.

The change bill machine 210 counts money (for example, money inserted by a customer) inserted into a deposit insertion slot and stores it in a storage unit (not shown). Further, the change bill machine 210 counts money to be discharged (for example, money to be changed) and discharges it from the change outlet.
Further, the change bill machine 210 (identification means) identifies the denomination of money inserted into the deposit input slot. The change bill machine 210 (identification means) then outputs the identified denomination and the number information for each denomination to the CPU 201.

The imaging unit 211 performs imaging and generates image data. The imaging unit 211 performs imaging at a predetermined interval (for example, every 0.2 seconds) from when the customer performing the settlement process presses the settlement execution key until the receipt is issued under the control of the CPU 201, for example. Image data (still image) is generated. The imaging unit 211 outputs the generated image data to the CPU 201.
The imaging unit 211 is installed at a position where it is possible to image a part of a customer's body (for example, a hand) that performs the checkout process in the accounting apparatus 200 and a deposit input port of the change bill machine 210. For example, the imaging unit 211 may be installed in the display unit 205 at an angle at which a deposit insertion port can be imaged, or may be installed above the display unit 205 at an angle at which the deposit insertion port can be imaged. Then, it may be installed in the sign pole section 212 described later at an angle that allows the deposit input port to be imaged. In other words, the imaging unit 211 is installed at a position where at least the state of money exchange (injection) can be imaged, and images the state of money exchange (injection). Furthermore, the imaging unit 211 can capture (acquire) the state in which the customer's money is exchanged (injected) and the state of the customer's money, such as the whole body or clothes, and information that can identify the customer. It is preferable that the camera is installed at a position and the customer's money is exchanged (inserted) and the customer's whole body or clothes are imaged. By being configured in this way, the imaging data captures the whole body of the customer or the appearance of the exchange of clothes and money, so there is a case where a complaint such as using another customer's image occurs. Can also respond. In other words, the imaging data includes a part of the customer's body and money inserted into the deposit input port of the change machine 210.

As for the sign pole part 212, the issuing part of the front-end | tip lights up or blinks. For example, the sign pole unit 212 is lit when a customer performs an operation to call an employee.
The hard disk 213 is a recording device such as a magnetic recording device. The hard disk 213 stores, for example, information (for example, a product master) acquired from a store controller (not shown), information processed by the CPU 201, and the like. The hard disk 213 may store a program executed by the CPU 201 instead of the ROM 202. The hard disk 213 stores an image.

FIG. 4 is a diagram illustrating a specific example of transaction information stored in the transaction apparatus 200.
According to FIG. 4, the RAM 203 of the accounting apparatus 200 includes, for example, accounting information with a receipt number “001001” ((A) in FIG. 4) and accounting information with a receipt number “001002” ((B) in FIG. 4). The transaction information of receipt number “001003” ((C) in FIG. 4) is stored. The accounting information includes, for example, a receipt number, product code, quantity, total amount, accounting date and time information, and the like. In addition, after the settlement process is completed (after the receipt is issued), the CPU 201 collects the image data (still images) output from the imaging unit 211 from when the customer presses the settlement execution key to when the receipt is issued. Information indicating the storage location (image data storage address) is stored in the RAM 203 in association with (added to) the accounting information.

The receipt number represents identification information for uniquely identifying one transaction for which the settlement process has been completed. In the item of receipt number, a receipt number to be printed on a receipt issued by the printing unit 209 is registered. The product code represents identification information for uniquely identifying a product. The product code is, for example, a JAN code. The quantity represents the number of items purchased. The total amount represents the total amount corresponding to the number of points purchased for each product. The accounting date and time represents the date and time when the customer performed the checkout process. The accounting date and time may be the date and time when a receipt is issued, for example.
The accounting information may be stored in the hard disk 213 of the accounting device 200, or the communication unit 207 may transmit the transaction information as transaction information to the store controller every time the settlement process is completed.

5 and 6 are diagrams showing specific examples of the video confirmation screen.
The image confirmation screen shown in FIG. 5 is displayed on the screen of the display unit 205 after the employee causes the scanner unit 204 to read the barcode of the employee card and the screen switching button is pressed. In the video confirmation screen, a video display area 20, a search key (search button) 30, an identification denomination display area 40, an input key 50 (input means), an input denomination display area 60, and the like are displayed.
The video display area 20 is an area in which image data captured by the imaging unit 211 is displayed.
The search key 30 is a key used when displaying a search screen (not shown, the same applies hereinafter) for employees to input search conditions. The search screen may be displayed, for example, superimposed on the video confirmation screen. The search screen is, for example, a receipt number or employee number. Is a screen having an area for inputting, etc., and accepts input by employees.

  The identification denomination display area 40 is an area in which an image image of the denomination of money identified by the change machine 210 is displayed. More specifically, in the identification denomination display area 40, an image image corresponding to each denomination and the number of each denomination is displayed according to the payment information in the transaction corresponding to the search condition input by the search key 30. Is done.

The input key 50 is a key used by an employee to input a customer's payment amount. When the input key 50 is pressed by the employee, the CPU 201 displays a screen for inputting the number of denominations on the screen of the video confirmation screen. The screen for inputting the number of money for each denomination may be, for example, a screen on which a numerical value can be input for inputting the number of money for each money type, or the number “0” as a default value for each money type. May be a screen where the number can be increased or decreased by pressing an up / down button (not shown), or any other screen as long as the number of denominations can be entered. There may be.
The input denomination display area 60 is an area in which images corresponding to the number of denominations of the payment amount input by the employee operating the input key 50 are displayed.

  When the search key 30 is pressed by the employee and the search condition is input, the display screen (video confirmation screen) of the accounting apparatus 200 is switched from the screen of FIG. 5 to a screen as shown in FIG. In the screen shown in FIG. 6A, the video display area 20 displays image data captured by the imaging unit 211 in a transaction corresponding to the search condition input by the employee. In the identification denomination display area 40, an image (5000 yen bill 1) indicating the denomination of the customer's payment amount identified by the change bill machine 210 in the transaction corresponding to the search condition and the number information for each denomination. Sheet, two 1000 yen bills) are displayed.

  Next, when the employee presses the input key 50 and enters the payment amount declared by the customer, the display screen of the accounting apparatus 200 changes from the screen of FIG. 6A to the screen of FIG. 6B. Switch to the correct screen. In the screen shown in FIG. 6B, in the input denomination display area 60, an image image (one 5000 yen bill) indicating the denomination corresponding to the payment amount input by the employee and the number information for each denomination. , ...) is displayed. As shown in FIG. 6 (B), the accounting apparatus 200 includes the denomination and the number information for each denomination identified by the change bill machine 210, and the denomination and denomination of the payment amount declared by the customer. The number information for each species and the image data are displayed on one screen (video confirmation screen).

FIG. 7 is a flowchart showing the flow of processing in the accounting apparatus 200 of the present invention. The flowchart in FIG. 7 starts after the employee causes the scanner unit 204 to read the barcode of the employee card and the screen switching button is pressed.
Step S10: The CPU 201 switches the display screen of the accounting apparatus 200 from the settlement screen to the video confirmation screen and causes the display unit 205 to display the screen. Thereafter, the process proceeds to step S12.
Step S12: The CPU 201 determines whether or not a search key (search button) has been pressed. When the search key (search button) is pressed, the process proceeds to step S14. On the other hand, when the search key (search button) is not pressed, the process of step S12 is repeatedly executed. When the search key is not pressed for a predetermined time (for example, 10 seconds, 1 minute, etc.) after switching to the video confirmation screen, the CPU 201 switches the display screen of the accounting apparatus 200 from the video confirmation screen to the settlement screen. Also good.

Step S14: The CPU 201 displays a search condition input screen (see FIG. 5) on the screen and accepts input of the search conditions. Thereafter, the process proceeds to step S16.
Step S16: When the search condition is input by the employee, the CPU 201 acquires the image data corresponding to the search condition, the denomination and the number information for each denomination from the RAM 203. Specifically, the CPU 201 refers to the accounting information stored in the RAM 203 based on the input search condition, and acquires the image data stored in the imaging data storage address of the accounting information corresponding to the search condition. To do. Next, the CPU 201 acquires the denomination of the customer's payment amount and the number information for each denomination from the RAM 203 in the transaction settlement process corresponding to the search condition. Thereafter, the process proceeds to step S18.

Step S18: The CPU 201 displays the acquired image data in the video display area 20 (see FIG. 6A). Further, the CPU 201 reads out the image image stored in the hard disk 213 based on the acquired denomination and the number information of each denomination, and the image image corresponding to the number of the read denomination is displayed in the identification denomination display area 40. (See FIG. 6A). Thereafter, the process proceeds to step S20.
Step S20: The CPU 201 accepts input of customer payment information. Thereafter, the process proceeds to step S22.
Step S22: When customer payment information is input, the CPU 201 reads from the hard disk 213 an image corresponding to the denomination of the payment amount and the number information for each denomination based on the input payment information, and the read denomination The number of images for each number is displayed in the input denomination display area 60.

  According to the settlement system 10 configured as described above, the denomination and the number of each denomination identified by the change bill machine 210 of the accounting apparatus 200, and the denomination and denomination that the customer has declared to be inserted. The number of pieces of information for each can be displayed on the screen of the accounting apparatus 200. Specifically, the accounting device 200 stores the denomination identified by the change bill machine 210 and the number information for each denomination for each transaction. When a complaint about change occurs from the customer, the employee reads the transaction information corresponding to the time settled by the customer by operating the accounting apparatus 200, and displays the denomination and the number information for each denomination. Is displayed in the identification denomination display area 40. Further, the employee obtains the number of pieces of money for each denomination that the customer himself has put into the accounting apparatus 200 from the customer, and the customer's payment amount in an area different from the identification denomination display area 40 (input denomination display area 60). The image corresponding to the denomination and the number information for each denomination is displayed. In addition to the information displayed in each area, image data when the customer is paying out is also displayed. Therefore, it is possible to provide a material for determining whether or not the amount declared by the customer is correct.

<Modification>
The imaging unit 211 may perform imaging at the timing when money is inserted into the deposit insertion slot. In the case of such a configuration, the change bill machine 210 detects that money has been inserted into the deposit insertion slot with an internal sensor and notifies the CPU 201 that the coin has been viewed. When the CPU 201 receives a notification from the change bill machine 210, the CPU 201 controls the image pickup unit 211 to execute shooting. With this configuration, the imaging unit 211 can always generate image data in which a video of money paid by a customer is captured. In addition, the imaging unit 211 may be configured to capture a moving image from when the customer presses the settlement execution key until the receipt is issued. In the present embodiment, the accounting apparatus 200 includes a single imaging unit (camera) 211. However, the present invention is not limited to this. For example, the accounting apparatus 200 may be configured to include a plurality of imaging units (cameras) 211. Further, when the accounting apparatus 200 includes a plurality of imaging units (cameras) 211, all the imaging units (cameras) 211 may shoot at the same timing, or a plurality of imaging units (cameras) 211 may be operated according to the operation of the employee. The imaging unit (camera) 211 may be switched to perform shooting, or a plurality of imaging units (cameras) 211 may be switched to perform shooting according to time. Further, when the accounting apparatus 200 includes a plurality of imaging units (cameras) 211, all the imaging units (cameras) 211 may shoot the same part (for example, in the vicinity of the change bill machine 210), The plurality of image pickup units (cameras) 211 may be configured to take pictures of different places (near the change bill machine 210 and customers).
The image image may be stored in the store controller. When configured in this way, the communication unit 207 of the accounting apparatus 200 acquires image data to be displayed on the screen according to the control of the CPU 201 from the store controller.
The arrangement of the image in the identification denomination display area 40 is an example, and need not be limited to the above arrangement. For example, in the identification denomination display area 40, image images may be arranged in ascending order of the face amount, or omitted for the same face amount (for example, when there are two thousand yen bills, In the seed display area 40, an image image indicating a thousand-yen bill may be displayed as a single image). Further, regarding the arrangement of the image image in the input denomination display area 60, an image image may be arranged in the same manner as the arrangement of the image image in the identification denomination display area 40.
Further, when the face amount of the image displayed in the identification denomination display area 40 and the face amount of the image image displayed in the input denomination display area 60 are the same (match), the CPU 201 has the same face amount. As many image images as the number of images that match each other may be deleted from each other and displayed. With this configuration, the denomination and the number of denominations of money recognized by the change bill machine 210 do not match the number of denominations and denominations of the money declared by the customer. Only the number of money denominations is displayed on the screen. Therefore, it can be grasped at a glance that there is a discrepancy in recognition between both parties (store and customer).

The accounting apparatus 200 may be configured to identify the transaction by reading the barcode printed on the receipt after displaying the video confirmation screen. Specifically, the CPU 201 of the accounting apparatus 200 acquires the receipt number information from the barcode information read by the scanner unit 204. Next, the CPU 201 refers to the accounting information stored in the RAM 203 from the acquired receipt number information, and acquires the image data stored in the imaging data storage address of the accounting information. Further, the CPU 201 obtains the denomination of the amount paid by the customer in the transaction settlement process specified by the receipt number and the number information for each denomination from the acquired receipt number information. Then, the CPU 201 displays the acquired image data in the video display area 20 and displays the denomination and the number information for each denomination in the identification denomination display area 40. If comprised in this way, the transaction which becomes a problem can be pinpointed only by reading the barcode of the receipt issued once. Thus, the employee does not need to perform a search input to identify the transaction in question. Therefore, it is possible to easily and quickly identify a problem transaction. As a result, it becomes possible to respond quickly to complaints.
In addition, the accounting apparatus 200 may be configured to accept a time designation input on the video confirmation screen of FIG. 5 and to search for transactions based on the input time.
In the present embodiment, an example is shown in which the accounting apparatus 200 displays a video confirmation screen, but the present invention is not limited to this. For example, the video confirmation screen may be displayed on a monitoring device such as an assist monitor, or may be displayed on a store controller. When configured in this way, the accounting device 200 transmits accounting information to the monitoring device or the store controller every time one transaction is completed, or the corresponding accounting information according to a request from the monitoring device or the store controller. To the store controller.
In the present embodiment, the apparatus provided in the settlement system 10 is an apparatus in which the registration apparatus 100 and the accounting apparatus 200 are separated from each other. However, the present invention is not limited to this. For example, the apparatus provided in the settlement system 10 may be an apparatus in which the registration apparatus 100 and the accounting apparatus 200 are integrated (for example, a normal POS register). When configured in this way, the image pickup unit 211 may be installed at a position where the change bill 210 can be picked up, or a state in which a customer places money (for example, a carton / cash tray) can be taken. It may be installed at a position. Further, the apparatus provided in the settlement system 10 may be a self-type apparatus in which a customer performs from registration processing to settlement processing himself. The present invention is not limited to a device that performs registration processing and settlement processing such as a POS register, but may be applied to devices such as vending machines and ticket vending machines.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes designs and the like that do not depart from the gist of the present invention.

  Note that a program for executing each process of the registration apparatus 100 and the accounting apparatus 200 of the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed. Accordingly, the various processes described above relating to the processes of the registration apparatus 100 and the accounting apparatus 200 may be performed. Here, the “computer system” may include an OS and hardware such as peripheral devices. Further, the “computer system” includes a homepage providing environment (or display environment) if a WWW system is used. The “computer-readable recording medium” means a flexible disk, a magneto-optical disk, a ROM, a writable nonvolatile memory such as a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, etc. This is a storage device.

  Further, the “computer-readable recording medium” means a volatile memory (for example, DRAM (Dynamic DRAM) in a computer system that becomes a server or a client when a program is transmitted through a network such as the Internet or a communication line such as a telephone line. Random Access Memory)), etc., which hold programs for a certain period of time. The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, what is called a difference file (difference program) may be sufficient.

DESCRIPTION OF SYMBOLS 100 ... Registration apparatus, 200 ... Accounting apparatus, 101 ... CPU, 102 ... ROM, 103 ... RAM, 104 ... Scanner part, 105 ... Display for salesclerk, 106 ... Display part for customer, 107 ... Operation part, 108 ... Communication part 109: Hard disk, 110: Printing unit, 111 ... Buzzer, 201 ... CPU, 202 ... ROM, 203 ... RAM, 204 ... Scanner unit, 205 ... Display unit, 206 ... Operation unit, 207 ... Communication unit, 208 ... Buzzer, 209 ... Printing unit, 210 ... Changing change machine, 211 ... Imaging unit, 212 ... Sign pole unit, 213 ... Hard disk

Claims (5)

In a payment system with a display unit,
A settlement system comprising display control means for displaying an image image showing a denomination of money on the display unit. It further includes an imaging unit that images customers who are paying,
2. The settlement system according to claim 1, wherein the display control means displays a captured image together with the image image. Further comprising an identification means for identifying the denomination of money inserted into the change bill machine,
The settlement system according to claim 1, wherein the display control unit displays an image showing the denomination of money identified by the identification unit. It further comprises an input means for inputting information on the number of denominations of money declared by the customer,
The display control means is an area in which an image image corresponding to the number information for each denomination of the money input by the input means is displayed, and an image image indicating the denomination of the money identified by the identification means is displayed. The settlement system according to claim 3, wherein the settlement system is displayed in a different area.   The display control means compares the number information for each denomination of money identified by the identification means with the number information for each denomination of money entered by the customer and input by the input means. The settlement system according to claim 4, wherein the number of coin denominations for each denomination is displayed as the image image.

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