JP2015069513A - Investigation system, investigation method, server, user terminal, program, and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an investigation system or the like for obtaining an accurate reply about a detailed purchasing activity of merchandise.SOLUTION: An investigation system 1 is configured of a server such as a questionnaire management server 2 and a user terminal 7. The questionnaire management server 2 includes: electronic receipt information reception means 201 for receiving data of an electronic receipt 8 from the user terminal 7; investigation object merchandise determination means 202 for determining whether or not an investigation object of a questionnaire is included in receipt merchandise names 84; first terminal position determination means 203 for determining whether or not the user terminal 7 is present in a specified area; questionnaire object determination means 204 for, when the investigation object of the questionnaire is included in the receipt merchandise names 84, and the user terminal 7 is present in the specified area, determining the user terminal 7 as a questionnaire object; and second terminal position determination means 205 for determining whether or not the user terminal 7 which has transmitted a reply to the questionnaire is present in the specified area.

Description

  The present invention relates to a survey system for conducting a questionnaire to product purchasers.

  In order to analyze the purchase behavior of a product by a user, a questionnaire for a user who purchased the product may be performed. For example, in Patent Document 1, a user transmits a receipt number and a questionnaire response described in a receipt issued at a store from a mobile phone to a server, and the server sends POS (Point Of Sale) information from the received receipt number. A method for identifying and analyzing by combining POS information and questionnaire responses is shown.

  In the method of Patent Document 2, a two-dimensional barcode including a receipt number and a URL of a questionnaire site is printed on a receipt, and the user reads the two-dimensional barcode with a mobile phone or the like and answers the questionnaire. The remote questionnaire device acquires sales data from the receipt number, and analyzes and tabulates the questionnaire together with the questionnaire results by the user.

  Patent Document 3 describes a method in which an electronic receipt issued to a user who has purchased a product is transmitted to a server and a questionnaire regarding the purchased product is sent to the user based on information on the electronic receipt.

JP 2002-73948 A JP 2010-277290 A JP 2012-256127 A

  In such a questionnaire, for example, “Did you see a POP (advertisement medium) near the product when you purchased the product” or “Did you compare it with △△ (other company's product) when you purchased ○○ (your product)” If you can ask questions about the detailed purchasing behavior of products, you can obtain more effective data that can be used for store promotion strategies and manufacturer product strategies. However, in the methods described in Patent Documents 1 to 3, it is unclear when and where the user answered the questionnaire. Therefore, there is a case where the user makes an answer after leaving the store after returning to the home after a considerable time after purchasing the product. In such a case, the detailed purchase behavior as described above is not remembered. There is a problem that an accurate answer cannot be obtained.

  The present invention has been made in view of the above-described problems, and an object of the present invention is to provide a survey system or the like in which an accurate answer can be obtained regarding the detailed purchase behavior of a product.

  A first invention for achieving the above-described object is an investigation system in which a server and a user terminal are connected via a network, the server issued by an electronic receipt issuing device when a user purchases a product. Electronic receipt information receiving means for receiving electronic receipt data including a product name, survey target product determining means for determining whether or not a survey target is included in the product name, and before sending the questionnaire, A first terminal position determining means for determining whether or not the user terminal is in a first designated area; and a survey target of a questionnaire is included in the product name, and the user terminal is in the first designated area. If the user terminal is in the area, the questionnaire target determining means for determining the user terminal as the target of the questionnaire and the user terminal that has transmitted the answer to the questionnaire are the second finger A survey system characterized by comprising a second terminal position determination means for determining whether or not the area, the.

  The second invention is a survey system in which a server and a user terminal are connected via a network, and the server includes a product name and a product purchase date and time issued by an electronic receipt issuing device when the user purchases the product. Electronic receipt information receiving means for receiving electronic receipt data, survey target product determination means for determining whether or not a questionnaire survey target is included in the product name, and questionnaire survey target in the product name For determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the date and time of purchase of the product, the questionnaire target determining means for determining the user terminal as the target of the questionnaire An investigation system comprising: elapsed time data registration means for registering elapsed time data.

  In the first and second inventions, the survey target person and the survey respondent are selected based on the position and the elapsed time from the purchase of the product. A questionnaire regarding purchasing behavior can be conducted, and it can be determined whether or not the questionnaire has been answered while in the store or in the vicinity of the store for a short time after purchasing the product. Therefore, it is possible to conduct a questionnaire while respondents remember their own purchase behavior well, and ask questions about detailed purchase behavior that they do not remember after leaving the store and returning home after a considerable amount of time has passed since the product purchase. Even when it is performed, more effective data can be obtained. In addition, by using an electronic receipt issued at a store, it is not necessary to install new facilities and functions at a cash register terminal of the store, and it is possible to conduct a questionnaire survey with existing facilities.

The first terminal position determination means and the second terminal position determination means indicate the position of the user terminal, and the user terminal determines the first designation based on terminal position data updated from the user terminal. It is desirable to determine whether the user terminal is in an area and whether the user terminal is in the second designated area.
Thereby, the current position of the user terminal can be accurately captured, and the determination based on the position of the user terminal can be suitably performed.

The survey target determination means corresponds to the product name in the POS system, and based on the survey target product data indicating the product name of the electronic receipt to be surveyed, the survey target of the questionnaire is included in the product name of the electronic receipt It is desirable to determine whether or not
As a result, by associating the product name on the POS system with the product name on the receipt, the survey target can be specified by the product name on the POS system and registered with the product name on the receipt, and data management and analysis It is suitable in terms of

It is desirable that store information is included in the data of the electronic receipt.
Thereby, the store's own receipt product name corresponding to the store information can be used for the investigation. It is also possible to set the designated area for each store or conduct a questionnaire for each store.

  A third invention is a survey method in a survey system in which a server and a user terminal are connected via a network, wherein the server issues an electronic receipt including a product name issued by an electronic receipt issuing device when the user purchases the product. Receiving the data, determining whether or not a survey target is included in the product name, and whether or not the user terminal is in the first designated area before transmitting the survey Determining the user terminal as a survey target when the product name includes a survey target in the product name and the user terminal is in the first designated area; and A step of determining whether or not the user terminal that has transmitted the answer to is in the second designated area. It is a method.

  A fourth invention is a survey method in a survey system in which a server and a user terminal are connected via a network, wherein the server issues a product name and a product purchase date and time issued by an electronic receipt issuing device when the user purchases the product. Receiving the electronic receipt data including the step of determining whether the product name includes a survey target of the questionnaire, and if the product name includes the survey target of the questionnaire, A step of determining the user terminal as a questionnaire target, a step of registering elapsed time data for determining whether or not a predetermined time limit for invalidating an answer to the questionnaire has elapsed from the product purchase date and time; , Is a survey method characterized by executing.

  A fifth invention is a server connected to a user terminal via a network, and electronic receipt information receiving means for receiving data of an electronic receipt including a product name issued by an electronic receipt issuing device when the user purchases the product And a survey target product determination means for determining whether or not a survey target is included in the product name, and whether or not the user terminal is in the first designated area before the survey is transmitted And a questionnaire for determining the user terminal as a survey target when the product name includes a survey target in the product name and the user terminal is in the first designated area. Subject determination means, and second terminal position determination means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in a second designated area, A server, characterized by Bei.

  A sixth invention is a server connected to a user terminal via a network, and is an electronic device that receives electronic receipt data including a product name and a product purchase date and time issued by an electronic receipt issuing device when a user purchases a product. The receipt information receiving means, the investigation target product determining means for determining whether or not the survey target is included in the product name, and the user in the case where the survey target is included in the product name A process of registering elapsed time data for determining whether or not a predetermined time limit for invalidating an answer to the questionnaire has elapsed from the questionnaire purchase date and time when the product is purchased, And a time data registering means.

  A seventh invention is a user terminal connected to a server via a network, and a questionnaire survey is performed on the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product. A questionnaire response means for transmitting an answer to the questionnaire received when the server determines that the target is included and the user terminal is in the first designated area, and a response to the questionnaire before receiving the questionnaire A terminal position for updating terminal position data indicating the position of the user terminal, which is used when determining whether or not the position of the user terminal is in the first designated area and the second designated area after transmission. And a updating means.

  The eighth invention is a user terminal connected to a server via a network, and the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product A questionnaire response means for transmitting a response to the received questionnaire when the server determines that the survey target is included, and the product purchase date and time is determined to be invalid from the product purchase date and time. The user terminal is used for registration of elapsed time data for determining whether or not a predetermined time limit has elapsed.

  9th invention, the electronic receipt information receiving means which receives the data of the electronic receipt which included the product name which the server connected with a user terminal via a network issued by the electronic receipt issuing apparatus at the time of a user's goods purchase, A survey target product determination unit that determines whether or not a survey target is included in the product name, and a first determination that determines whether or not the user terminal is in the first designated area before transmitting the survey. 1 terminal position determination means, and a questionnaire target determination for determining the user terminal as a questionnaire target when the survey target is included in the product name and the user terminal is in the first designated area And a second terminal position determination unit that determines whether or not the user terminal that has transmitted the answer to the questionnaire is in the second designated area A program for causing.

  10th invention is the electronic receipt information which receives the data of the electronic receipt which contains the product name and the goods purchase date and time which the electronic receipt issuing apparatus issued the server connected with a user terminal via a network at the time of a user's goods purchase A receiving unit; a survey target product determination unit that determines whether or not a survey target of the questionnaire is included in the product name; and the user terminal when the survey target of the questionnaire is included in the product name. Elapsed time data for registering the elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has passed from the questionnaire target determination means for determining the target of the questionnaire and the product purchase date and time This is a program for functioning as a registration means.

  In an eleventh aspect of the invention, a survey target of a questionnaire is included in the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device at the time of purchase of the user's product by the user terminal connected to the server via the network. A questionnaire response means for transmitting an answer to the questionnaire received when the server determines that the user terminal is included in the first designated area, and transmits an answer to the questionnaire before receiving the questionnaire Terminal location updating means for updating terminal location data indicating the location of the user terminal, which is used when determining whether or not the location of the user terminal is in the first designated area and the second designated area later It is a program to make it function.

  According to a twelfth aspect of the present invention, a user terminal connected to a server via a network is assigned a questionnaire to the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product. If the server determines that the survey target is included, the server functions as a questionnaire response means for transmitting a response to the received questionnaire. The product purchase date and time invalidates the answer to the questionnaire from the product purchase date and time. The program is used for registration of elapsed time data for determining whether or not a predetermined time limit has elapsed.

  A thirteenth aspect of the invention is an electronic receipt information receiving means for receiving data of an electronic receipt including a product name issued by an electronic receipt issuing device at the time of purchase of a user's product by a server connected to a user terminal via a network; A survey target product determination unit that determines whether or not a survey target is included in the product name, and a first determination that determines whether or not the user terminal is in the first designated area before transmitting the survey. 1 terminal position determination means, and a questionnaire target determination for determining the user terminal as a questionnaire target when the survey target is included in the product name and the user terminal is in the first designated area And a second terminal position determining means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in the second designated area. A storage medium storing a program for causing a.

  According to a fourteenth aspect of the present invention, there is provided electronic receipt information for receiving electronic receipt data including a product name and a product purchase date and time, issued by an electronic receipt issuing device at the time of user purchase of a product connected to a user terminal via a network. A receiving unit; a survey target product determination unit that determines whether or not a survey target of the questionnaire is included in the product name; and the user terminal when the survey target of the questionnaire is included in the product name. Elapsed time data for registering the elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has passed from the questionnaire target determination means for determining the target of the questionnaire and the product purchase date and time It is a storage medium storing a program for functioning as a registration means.

  According to a fifteenth aspect of the present invention, a survey target of the questionnaire is included in the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the user terminal connected to the server via the network. A questionnaire response means for transmitting an answer to the questionnaire received when the server determines that the user terminal is included in the first designated area, and transmits an answer to the questionnaire before receiving the questionnaire Terminal location updating means for updating terminal location data indicating the location of the user terminal, which is used when determining whether or not the location of the user terminal is in the first designated area and the second designated area later And a storage medium storing a program for causing it to function.

  According to a sixteenth aspect of the present invention, a user terminal connected to a server via a network is surveyed with respect to the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product. If the server determines that the survey target is included, the server functions as a questionnaire response means for transmitting a response to the received questionnaire. The product purchase date and time invalidates the answer to the questionnaire from the product purchase date and time. A storage medium storing a program that is used for registration of elapsed time data for determining whether or not a predetermined time limit has elapsed.

  According to the present invention, it is possible to provide a survey system or the like in which an accurate answer can be obtained regarding detailed purchase behavior of a product.

Diagram showing survey system 1 The figure which shows the hardware constitutions of the questionnaire management server 2 The figure which shows the hardware constitutions of the user terminal 7 The figure which shows the electronic receipt 8 The figure which shows the functional composition of investigation system 1 The figure which shows user data 301, terminal position data 401, product data 501, matching data 502, and survey target product data 503 Flow chart showing the procedure of the investigation method Diagram showing survey system 1a The figure which shows the function structure of the investigation system 1a A diagram showing elapsed time data 1002 and survey target product data 503 Flow chart showing the procedure of the investigation method Flow chart showing the procedure of the investigation method

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

[First Embodiment]
(1. Survey system)
FIG. 1 is a diagram showing a configuration of a survey system 1 according to the first embodiment of the present invention. In the survey system 1, a questionnaire management server 2, a user data management server 3, a terminal location data management server 4, a product database server 5, a questionnaire server 6, a user terminal 7, and the like are connected via a network 9 so that data can be transmitted and received. . The network 9 is, for example, the Internet.

  The questionnaire management server 2 is a computer that manages the entire progress of the questionnaire in the survey system 1.

  FIG. 2 is a diagram illustrating a hardware configuration of the questionnaire management server 2. The questionnaire management server 2 is configured by connecting a control unit 21, a storage unit 22, an input unit 23, a display unit 24, a communication unit 25, and the like via a bus 26. However, the present invention is not limited to this, and various configurations can be taken as appropriate.

The control unit 21 includes a CPU, a ROM, a RAM, and the like.
The CPU calls a program stored in the storage unit 22, ROM, storage medium, or the like to a work memory area on the RAM and executes it, and controls each unit to execute processing related to the questionnaire management server 2. The ROM is a non-volatile memory and permanently holds programs such as a computer boot program and BIOS, and data. The RAM is a volatile memory, and temporarily holds programs, data, and the like loaded from the storage unit 22, ROM, storage medium, and the like, and includes a work area used by the control unit 21 for performing various processes.

  The storage unit 22 is, for example, a hard disk drive, and stores a program executed by the control unit 21, data necessary for program execution, an OS, and the like. As for the program, a control program corresponding to the OS and a program for executing processing to be described later are stored. These programs and data are read by the control unit 21 as necessary, transferred to the RAM, and executed. In this embodiment, in order to determine the position of the user terminal 7, information on a designated area described later is held in the storage unit 22 of the questionnaire management server 2.

The input unit 23 inputs data and includes an input device such as a keyboard, a pointing device such as a mouse, and a numeric keypad.
The display unit 24 includes a display device such as a liquid crystal panel and a logic circuit (such as a video adapter) for realizing a display function in cooperation with the display device.
The communication unit 25 is a communication interface that mediates communication via the network 9 and communicates with other servers.
The bus 26 is a path that mediates transmission / reception of control signals, data signals, and the like between the respective units.

  The user data management server 3 manages various types of information regarding users as user data. Details of the user data will be described later.

  The terminal position data management server 4 manages the terminal position of the user terminal 7 as terminal position data. Details of the terminal position data will be described later.

  The product database server 5 can cooperate with the POS system, and in addition to product data on the POS system, collation data for associating the product name on the store's own electronic receipt with the product name on the POS system, and Manages survey target product data indicating the survey target products. Details of these data will be described later.

  The questionnaire server 6 executes processes related to the execution of the questionnaire, such as a questionnaire for the user, recording and counting of the answer results of the questionnaire, and gratitude to the user.

  The above user data management server 3, terminal location data management server 4, product database server 5, and questionnaire server 6 have the same hardware configuration as that described in FIG. Moreover, in this embodiment, although the investigation system 1 shall have said each server as a different body, it is not limited to this. For example, the functions of the servers described above may be consolidated into one or a plurality of servers.

  The user terminal 7 is a computer terminal carried by the user, and for example, a smartphone can be used. However, the present invention is not limited to this, and other tablet terminals, mobile phones, and the like may be used.

  FIG. 3 is a diagram illustrating a hardware configuration of the user terminal 7. In the user terminal 7, a control unit 71, a storage unit 72, an input unit 73, a display unit 74, a communication unit 75, a camera 76, a GPS (Global Positioning System) function unit 77, a voice call unit 78, etc. are connected via a bus 79. Is done. However, the present invention is not limited to this, and various configurations can be taken as appropriate.

The control unit 71 includes a CPU, a ROM, a RAM, and the like, similar to the control unit 21 described above.
The storage unit 72 is, for example, a flash memory, and stores a program executed by the control unit 71, data necessary for program execution, an OS, and the like, similar to the storage unit 22 described above. In the present embodiment, a user ID (to be described later) is also held in the storage unit 72.
The input unit 73 is for inputting data, and is, for example, a touch panel device provided together with the display device of the display unit 74.

The display unit 74 includes a display device such as a liquid crystal panel and a logic circuit (such as a video adapter) for realizing a display function in cooperation with the display device.
The communication unit 75 is a communication interface that mediates communication via the network 9.
The camera 76 is a photographing unit that performs photographing under the control of the control unit 71.

The GPS function unit 77 receives a signal transmitted from a satellite, a base station, or the like, and can calculate the position (latitude, longitude, etc.) of the user terminal 7 using a known method based on this signal.
The voice call unit 78 includes a microphone, a speaker, and the like, and is used for performing a voice call by the user.
The bus 79 is a path that mediates transmission / reception of control signals and data signals between the respective units.

  The user terminal 7 receives an electronic receipt issued by an electronic receipt issuing device 11 such as a POS terminal installed in the store when purchasing a product in the store. Electronic receipts can be received by wireless communication such as RFID (Radio Frequency Identification).

  FIG. 4 is a diagram illustrating an example of data of the electronic receipt 8. The electronic receipt 8 is electronic data in which the details of the user's product purchase are recorded, and includes store information 81, a product purchase date and time 83, a receipt product name 84 and its product price 84a, a total price 85, and the like.

The store information 81 is a store name or the like. However, the present invention is not limited to this, as long as the store can be specified.
The product purchase date and time 83 is the date and time when the user purchased the product at the store.
The receipt product name 84 is the name of the product purchased by the user and is unique to the store.
The product price 84a is the price of the product of the receipt product name 84.
The total amount 85 is the total amount of products purchased by the user.

(2. Functional configuration of survey system 1)
Next, the functional configuration of the survey system 1 will be described with reference to FIG.

  As shown in FIG. 5, the questionnaire management server 2 includes an electronic receipt information receiving unit 201, a survey target product determination unit 202, a first terminal position determination unit 203, a questionnaire target determination unit 204, and a second terminal position determination unit 205. Is provided.

  The electronic receipt information receiving means 201 is for the control unit 21 of the questionnaire management server 2 to receive the data of the electronic receipt 8 from the user terminal 7 or the like.

  The survey target product determination unit 202 is configured so that the control unit 21 of the questionnaire management server 2 includes the survey target of the questionnaire in the receipt product name 84 of the electronic receipt 8 based on the survey target product data 503 of the product database server 5. It is determined whether or not.

  The first terminal position determination unit 203 is configured so that the control unit 21 of the questionnaire management server 2 before the questionnaire is transmitted (before the questionnaire of the user terminal 7 is received) based on the terminal position data 401 of the terminal position data management server 4. It is determined whether or not the user terminal 7 is in the designated area (first designated area). This designated area is determined in advance for each store to be surveyed, for example, as a predetermined short-distance range from the store or a predetermined area in the store.

  The questionnaire target determining unit 204 is configured so that the control unit 21 of the questionnaire management server 2 includes a questionnaire survey target in the receipt product name 84 of the electronic receipt 8 and the user terminal 7 is in the specified area. The user terminal 7 is determined as a questionnaire target.

  The second terminal position determination unit 205 is configured such that the control unit 21 of the questionnaire management server 2 sends the answer to the questionnaire based on the terminal position data 401 of the terminal position data management server 4 to the designated area (second area). In the designated area). The designated area in this case is also predetermined for each store to be investigated. The range may be the same as the designated area, but may be different. For example, the range may be wider than the designated area.

  As shown in FIG. 5, the user data management server 3 holds user data 301 in the storage unit. FIG. 6A is an example of user data 301. The user data 301 is recorded by associating a user ID 3011, a mail address 3012, attribute information 3013, points 3014, and the like.

The user ID 3011 is user identification information that uniquely identifies a user.
An e-mail address 3012 is an e-mail address registered by the user.
The attribute information 3013 is information related to the user's attributes, and records the name, sex, age, living area, hobby preferences, and the like.
The point 3014 is a point given to the user, and can be used instead of money, for example, when purchasing a product.

  The user data 301 is created by inputting data necessary for the user to register with the survey system 1. As described above, the user ID 3011 is also stored in the storage unit 72 of the user terminal 7.

  As illustrated in FIG. 5, the terminal location data management server 4 holds terminal location data 401 in a storage unit. FIG. 6B is an example of the terminal position data 401. The terminal location data 401 is recorded by associating the user ID 3011, the terminal location 4011, and the like.

  The terminal position 4011 indicates the current position of the user terminal 7 and is represented by, for example, latitude or longitude. The terminal location data 401 is updated by the user terminal 7 periodically measuring its own terminal location 4011 using the GPS function unit 77 and transmitting it to the terminal location data management server 4 together with the user ID 3011 each time.

  The terminal position 4011 is not limited to that obtained by the GPS function. For example, the user terminal 7 is provided with wireless communication means such as Bluetooth (registered trademark) or RFID, and a base station in a store or the like receives from these wireless communication means. There is also a method of calculating the terminal position 4011 of the user terminal 7 based on the signal strength.

  As shown in FIG. 5, the product database server 5 holds product data 501, verification data 502, and survey target product data 503 in a storage unit.

  The product data 501 is product data managed in the POS system, and has a POS product name 5011 and product information 5012 as shown in FIG.

The POS product name 5011 is a product name managed on the POS system.
The product information 5012 is product information managed on the POS system, and includes product identification information, price, and the like.

  As shown in FIG. 6D, the collation data 502 is recorded by associating a POS product name 5011, a receipt product name 5021, store information 5022, and the like.

The receipt product name 5021 is a product name of a product sold at the store, and is unique to the store. The receipt product name 5021 is recorded as the receipt product name 84 on the electronic receipt 8 when the product is purchased.
Store information 5022 is information for specifying a store, such as a store name. The store information 5022 is recorded as the store information 81 on the electronic receipt 8 when a product is purchased at the store.

  The collation data 502 is registered in advance by a person in charge at the store or the like, thereby enabling the collation of the receipt product name 5021 unique to the store and the POS product name 5011 on the POS system. For example, when a plurality of identical products are sold as one pack at a store, the receipt product name 5021 is recorded as “xxx beer 6 cans”, which is also recorded in the electronic receipt 8, but the POS system In the above case, there is a case where the POS product name 5011 is managed as “xxx beer”, and these can be linked by the matching data 502. A plurality of POS product names 5011 may be associated with one receipt product name 5021.

  As shown in FIG. 6E, the survey target product data 503 is a list of receipt product names 5021 of the survey target products of the questionnaire and is associated with the store information 5022.

  In the present embodiment, for example, a person in charge at a store or the like inputs and specifies the POS product name 5011 and store information 5022 of the product to be investigated in advance. The control unit of the product database server 5 refers to the matching data 502, and stores the receipt product name 5021 corresponding to the input POS product name 5011 and store information 5022 as the receipt product name 5021 of the survey target product data 503. And can be registered.

  As shown in FIG. 5, the questionnaire server 6 includes a questionnaire means 601 and holds questionnaire data 602 in the storage unit.

  The questionnaire means 601 is for the control unit of the questionnaire server 6 to execute processing relating to the implementation of the questionnaire. This process includes sending a questionnaire request email to the user, providing a questionnaire site, receiving questionnaire response data input from the user terminal 7, adding points to the user, sending a gratitude email to the user, etc. is there.

  The questionnaire data 602 is data for conducting a questionnaire and collecting and analyzing response results. The questionnaire request email request text, the questionnaire for each product or store to be surveyed, and the questionnaire screen displayed on the user terminal 7 Data to be received, answer data received from the user terminal 7, and the like are recorded.

  As shown in FIG. 5, the user terminal 7 includes an electronic receipt information transmission unit 701, a terminal position update unit 702, a questionnaire response unit 703, and the like.

  The electronic receipt information transmission unit 701 is a unit in which the control unit 71 of the user terminal 7 transmits data of the electronic receipt 8 issued from the electronic receipt issuing device 11 to the questionnaire management server 2.

  The terminal location update means 702 measures the terminal location 4011 of the user terminal 7 from the signal received by the GPS function unit 77 by the control unit 71 of the user terminal 7 and sends the user ID 3011 and the terminal location 4011 to the terminal location data management server 4. This is transmitted and a request for updating the terminal position data 401 is made. The terminal position 4011 is measured periodically, and transmitted to the terminal position data management server 4 together with the user ID 3011 each time.

  In the questionnaire response means 703, the control unit 71 of the user terminal 7 accesses a questionnaire site provided by the questionnaire server 6 to display a questionnaire screen on the display unit 74, and answers to the questionnaire input on the screen. The response data is transmitted to the questionnaire server 6.

(3. Survey method in Survey System 1)
Next, an investigation method in the investigation system 1 will be described with reference to FIG. FIG. 7 is a flowchart showing the procedure of the investigation method. S101, 102, and 111 in the figure are processes executed by the control unit 71 of the user terminal 7, and S110 and 112 are processes executed by the control unit of the questionnaire server 6. Other processing is executed by the control unit 21 of the questionnaire management server 2.

  In the present embodiment, a user possessing the user terminal 7 purchases a product at a store to be investigated. The user terminal 7 periodically measures its own terminal position 4011 using the GPS function unit 77, and updates the terminal position 4011 of the terminal position data 401 as described above (S101).

  The user receives the issued electronic receipt 8 at the user terminal 7 when purchasing the product. The user terminal 7 transmits data such as the store information 81 of the electronic receipt 8 and the receipt product name 84 to the questionnaire management server 2 together with the user ID 3011 held in the storage unit 72 in accordance with the user input (S102). .

  When the questionnaire management server 2 receives the data of the electronic receipt 8 and the user ID 3011, the questionnaire management server 2 determines whether the user ID 3011 is registered as the user data 301 (S103).

  In S <b> 103, for example, the questionnaire management server 2 transmits an inquiry to the user data management server 3 as to whether the user ID 3011 is registered as the user data 301. When receiving the inquiry, the user data management server 3 determines whether the user ID 3011 is registered, and transmits the determination result to the questionnaire management server 2 as the inquiry result. The questionnaire management server 2 can make the determination in S103 from the received inquiry result. If the user ID 3011 is registered, the mail address 3012 corresponding to the user ID 3011 is also transmitted together with the inquiry result.

  When the user ID 3011 is not registered in the user data 301 (S104; No), the questionnaire management server 2 ends the process as it is. On the other hand, if the user data 301 has a user ID 3011 registered (S104; Yes), it is determined whether or not the receipt product name 84 received earlier contains a survey target product (S105).

  In S <b> 105, for example, the questionnaire management server 2 sends an inquiry to the product database server 5 as to whether or not the receipt product name 84 includes a survey object together with all the receipt product names 84 and the store information 81 received earlier. To do. When the product database server 5 receives the inquiry, the product database server 5 searches for and acquires the survey target product data 503 (see FIG. 6E) having the store information 5022 corresponding to the store information 81, and acquires the survey target product data 503. It is determined whether there is at least one receipt product name 84 that matches the receipt product name 5021. Then, the determination result is transmitted to the questionnaire management server 2 as an inquiry result. If there is a match, the receipt product name 84 is also transmitted. The questionnaire management server 2 can make the determination in S105 from the received inquiry result.

  The questionnaire management server 2 terminates the process as it is when there is no survey target product in the receipt product name 84 (S106; No). On the other hand, when there is a product to be investigated (S106; Yes), it is determined whether or not the user terminal 7 is present in the designated area (first designated area) corresponding to the store in the store information 81 (S107).

  In S107, for example, the questionnaire management server 2 transmits a terminal location acquisition request to the terminal location data management server 4 together with the user ID 3011. When receiving the terminal location acquisition request, the terminal location data management server 4 searches and acquires the terminal location 4011 corresponding to the user ID 3011 from the location data 401 and transmits it to the questionnaire management server 2. The questionnaire management server 2 compares the received terminal position 4011 with the range of the designated area, and determines whether or not the user terminal 7 is in the designated area.

  When the user terminal 7 is not in the specified area (S108; No), the questionnaire management server 2 ends the process as it is. On the other hand, when the user terminal 7 is in the designated area (S108; Yes), the user terminal 7 is determined to be the subject of the questionnaire, together with the receipt product name 84 to be investigated, the store name of the store information 81, and the user's email address 3012. Then, a questionnaire request is transmitted to the questionnaire server 6 (S109). In addition, when there is no commodity to be surveyed in the questionnaire in the determination of S105 (S106; No) and when the user terminal 7 is not in the designated area (S108; No) in the determination of S107, the user terminal 7 You may send an email to the effect that it was not eligible for the survey.

  When the questionnaire server 6 receives the questionnaire request, the questionnaire server 6 transmits a questionnaire request mail to the mail address 3012 (S110). This email includes the questionnaire request text and the URL of the questionnaire site provided by the questionnaire server 6. In this questionnaire site, a questionnaire screen (not shown) including the above-described items of the receipt product name 84 to be investigated and the questionnaire corresponding to the store in the store information 81 is displayed.

  The user terminal 7 receives the questionnaire request mail, accesses the questionnaire site according to the user input, and displays the questionnaire screen on the display unit 74. And the reply with respect to the questionnaire input by the user on the questionnaire screen is transmitted to the questionnaire server 6 as answer data (S111).

  When the questionnaire server 6 receives the questionnaire response data, the questionnaire server 6 transmits a response reception notification to the effect that the questionnaire response has been received to the questionnaire management server 2 (S112). If there is an error in the received answer data, for example, there is an answer that does not depend on the designated answer method, the questionnaire screen may be sent again to the user terminal 7 to display it and prompt the user to answer again.

  When the questionnaire management server 2 receives the answer receipt notification from the questionnaire server 6, it again determines whether or not the user terminal 7 is in the designated area (second designated area) corresponding to the store in the store information 81 ( S113). This determination can be made in the same manner as S107. As described above, the designated area in this case may be the same range as the designated area or may be different. For example, it may be a range slightly wider than the designated area.

  When the user terminal 7 is in the specified area (S114; Yes), the questionnaire management server 2 transmits a questionnaire completion notification indicating that the questionnaire is completed to the user terminal 7 and the questionnaire server 6 (S116), and performs processing. finish. The user terminal 7 can know that the questionnaire has been correctly completed by the questionnaire completion notification, and the questionnaire server 6 can add points to the user or receive a reward email to the user terminal 7 in response to receiving the questionnaire completion notification. Can be sent.

  As for the point addition to the user, for example, the point addition request including the point to be added and the user's mail address 3012 is transmitted from the questionnaire server 6 to the user data management server 3, and the user data management server 3 receives the point addition request. Then, the points 3014 corresponding to the mail address 3012 are added.

  On the other hand, when the user terminal 7 is not in the designated area (S114; No), the questionnaire management server 2 transmits a designated area absence notification to that effect to the questionnaire server 6 and the user terminal 7 (S115), and performs processing. finish. The questionnaire server 6 can invalidate the answer data transmitted from the user terminal 7 in response to the reception of the designated area absence notification. The user terminal 7 confirms that the questionnaire is invalidated by the designated area absence notification. I can know. In this case as well, in the same manner as described above, a certain point may be added to the user to give the user an incentive.

  In the survey system 1 of the present embodiment, as described above, since the selection is performed based on the position of the questionnaire target person or the questionnaire respondent, for example, in the store immediately after the product purchase or in the vicinity of the store, A questionnaire regarding purchasing behavior can be conducted, and it can be determined whether the questionnaire was answered while in the store or in the vicinity of the store. Therefore, a questionnaire can be created while the respondent remembers his / her purchasing behavior well, for example, “Did you see a POP near the product at the time of product purchase”? More effective data can also be obtained when asking questions about detailed purchasing behavior that you will not remember later.

  Further, by using the electronic receipt 8 issued at the store, it is not necessary to install new facilities and functions at the cash register terminal of the store, and it is possible to carry out a questionnaire survey with existing facilities. In this embodiment, the data of the electronic receipt 8 is transmitted from the user terminal 7 to the questionnaire management server 2. However, the data of the electronic receipt 8 is transmitted directly from the store side terminal such as a cash register terminal to the questionnaire management server 2. Is also possible. At this time, the user ID 3011 necessary for the determination in S103 described above is received from the user terminal 7 by the terminal on the store side when the electronic receipt 8 is issued, etc., and is sent to the questionnaire management server 2 together with the data of the electronic receipt 8 above. Just send it. The same applies to the second embodiment described later.

  Furthermore, in the present embodiment, the POS product name 5011 and the receipt product name 5021 of the electronic receipt 8 are associated with each other, so that the investigation target can be designated by the POS product name 5011 and registered with the receipt product name 5021. Since the receipt product name 5021 corresponding to the POS product name 5011 may change depending on events such as seasons and special sales days even in the same store, as described above, the survey target is determined based on the POS product name 5011. It is suitable in terms of data management and analysis.

  Further, since the determination of the terminal position in S107 and S113 is performed based on the terminal position data 401 updated from the user terminal 7, the current position of the user terminal 7 can be accurately captured and the determination is suitably performed. be able to.

  Furthermore, in the present embodiment, the store information 81 of the electronic receipt 8 is also transmitted to the questionnaire management server 2, so that the store's own receipt product name 84 corresponding to the store information 81 can be used for the survey. Moreover, it becomes easy to set a designated area for each store in the survey system 1 or to conduct a questionnaire for each store, and the questionnaire results can be used for a sales promotion strategy or the like corresponding to each store.

  However, the present invention is not limited to the above embodiment. For example, if it is determined in S106 that there is no product to be investigated (S106; No), or if there is no user terminal 7 in the designated area (S108; No) in S108, the subsequent questionnaire is not performed. Even in this case, it is possible to promote the data transmission of the electronic receipt 8 by giving a certain point addition to the user and giving an incentive as described above. In this case, for example, a point addition request including the points to be added and the user ID 3011 is transmitted from the questionnaire management server 2 to the user data management server 3, and the user data management server 3 receives the point addition request and corresponds to the user ID 3011. What is necessary is just to add 3014.

[Second Embodiment]
Next, a second embodiment of the present invention will be described. In the second embodiment, differences from the first embodiment will be described, and the same points will be denoted by the same reference numerals in the drawings and the like, and the description thereof will be omitted.

(1. Survey system 1a)
FIG. 8 is a diagram showing the configuration of the survey system 1a according to this embodiment. The survey system 1a is used for selecting a questionnaire target person and a survey respondent according to the elapsed time from product purchase, and is a system suitable for conducting a questionnaire for the same product sold at a plurality of stores.

  In the investigation system 1a, an elapsed time management server 10 is used instead of the terminal position data management server 4 described above. The elapsed time management server 10 has the same hardware configuration as that described with reference to FIG. 2 and the like, and manages the elapsed time from the product purchase date and time by using the elapsed time data. Details of the elapsed time data will be described later.

(2. Functional configuration of survey system 1a)
Next, the functional configuration of the survey system 1a will be described with reference to FIG.

  As shown in FIG. 9, in the survey system 1a, the questionnaire management server 2 includes an initial time determination unit 206, a questionnaire target determination unit 207, in addition to the electronic receipt information reception unit 201 and the survey target product determination unit 202 similar to those described above. Elapsed time data registration means 208 is provided.

  The initial time determination unit 206 is for the control unit 21 of the questionnaire management server 2 to determine whether the data communication of the electronic receipt 8 has been performed from the user terminal 7 within the first time limit from the product purchase date and time 83. . In the present embodiment, it is determined whether or not the data of the electronic receipt 8 has been received from the user terminal 7 within the first time limit. However, whether or not the user terminal 7 has transmitted data within the first time limit. It is also possible to determine by The first time limit is determined in advance as, for example, ○ minutes from the product purchase date and time 83 and is stored in the storage unit 22.

  The questionnaire target determining unit 207 is configured so that the control unit 21 of the questionnaire management server 2 includes a questionnaire survey target in the receipt product name 84 of the electronic receipt 8 and the user within the first time limit from the product purchase date and time 83. When data communication of the electronic receipt 8 is performed from the terminal 7, the user terminal 7 is determined as a questionnaire target.

  The elapsed time data registration means 208 is for the control unit 21 of the questionnaire management server 2 to register the elapsed time data 1002 in the elapsed time management server 10. The elapsed time data 1002 is used to determine whether or not the second time limit (predetermined time limit) has elapsed from the product purchase date and time 83. The time limit in this case is also determined in advance as Δ minutes from the product purchase date and time 83 as described above, and is stored in the storage unit 22. The time is set longer than the first time limit described above.

  The elapsed time management server 10 includes an elapsed time determination unit 1001 and holds elapsed time data 1002 in a storage unit.

  The elapsed time determination unit 1001 is for the control unit of the elapsed time management server 10 to determine whether or not the second time limit has elapsed from the product purchase date and time 83.

  FIG. 10A is an example of elapsed time data 1002. The elapsed time data 1002 is recorded by associating a user ID 3011, an e-mail address 3012, a product purchase date and time 1011, an answer remaining time 1012, and the like.

  The product purchase date and time 1011 is the same as the product purchase date and time 83 recorded in the electronic receipt 8.

  The remaining answer time 1012 is the remaining time until the time limit for invalidating the answer to the questionnaire is reached. This time limit is the date and time when the second time limit is added to the product purchase date and time 83, and the remaining answer time 1012 is the difference between the above time limit and the current date and time. The answer remaining time 1012 is counted down with the passage of time by the control unit of the elapsed time management server 10.

  Further, as shown in FIG. 10B, the survey target product data 503 of the product database server 5 lists receipt product names 5021 and store information 5022 of the stores for the survey target products. This is linked to the POS product name 5011 to be investigated.

  In this embodiment, for example, a person in charge such as a manufacturer inputs and designates a POS product name 5011 of a product to be investigated in advance. The control unit of the product database server 5 refers to the matching data 502, acquires the receipt product name 5021 and the store information 5022 corresponding to the input POS product name 5011, and investigates the POS product to be surveyed as the survey target product data 503. The name 5011 is registered in association with the name.

(3. Survey method in the survey system 1a)
Next, an investigation method in the investigation system 1a will be described with reference to FIGS. 11 and 12 are flowcharts showing the procedure of the investigation method. 11 and 12 are processes executed by the control unit 71 of the user terminal 7, and S210 and 215 are processes executed by the control unit of the questionnaire server 6. S212 to 214 and S216 to 218 are processes executed by the control unit of the elapsed time management server 10, and other processes are executed by the control unit 21 of the questionnaire management server 2.

  In the present embodiment, as described above, after receiving the electronic receipt 8 at the user terminal 7 at the time of purchasing the product, the user terminal 7 receives the receipt product name 84, the product purchase date and time 83 of the electronic receipt 8 in accordance with the user input. Data such as store information 81 is transmitted to the questionnaire management server 2 together with the user ID 3011 held in the storage unit 72 (S201 in FIG. 11).

  When the questionnaire management server 2 receives the data of the electronic receipt 8 and the user ID 3011, it determines whether the user ID 3011 is registered as the user data 301 in the same manner as described above (S202).

  When the user ID 3011 is not registered in the user data 301 (S203; No), the questionnaire management server 2 terminates the process as it is, and when the user data 301 has a user ID 3011 registered (S203; Yes), the same as described above. Then, it is determined whether or not the receipt product name 84 received earlier includes a survey target product (S204).

  In S204, for example, the questionnaire management server 2 transmits to the product database server 5 an inquiry as to whether or not the receipt product name 84 includes a survey object together with all the receipt product names 84 and the store information 81 received earlier. To do.

  Upon receiving the inquiry, the product database server 5 refers to the survey target product data 503 (see FIG. 10B), the store information 5022 matches the store information 81, and the receipt product name 5021 corresponding to the store information 5022. Determines whether there is a combination that matches any of the above-mentioned receipt product names 84. If there is such a combination of the store information 5022 and the receipt product name 5021, the receipt product name 84 is assumed to include a survey object, and the determination result is transmitted to the questionnaire management server 2 as an inquiry result.

  When there is a combination of the store information 5022 and the receipt product name 5021 as described above, the POS product name 5011 corresponding to the receipt product name 5021 is also transmitted. The questionnaire management server 2 can make the determination in S204 from the received inquiry result.

  The questionnaire management server 2 terminates the process as it is when there is no survey target product in the receipt product name 84 (S205; No). On the other hand, when there is a product to be investigated (S205; Yes), the electronic receipt information reception date and time when the data of the electronic receipt 8 is received from the user terminal 7 is within the first time limit described above from the product purchase date and time 83. It is determined whether or not there is (S206).

  When the electronic receipt information reception date / time exceeds the first time limit from the product purchase date / time 83 (S207; No), the questionnaire management server 2 ends the processing as it is.

  On the other hand, when the electronic receipt information reception date / time is within the first time limit from the product purchase date / time 83 (S207; Yes), the user terminal 7 is determined as the target of the questionnaire, and the user ID 3011, the mail address 3012, the product purchase date / time 83. The elapsed time data registration request is transmitted to the elapsed time management server 10 together with the second time limit described above (S208).

  In addition, when there is no product to be surveyed in the questionnaire in the determination of S204 (S205; No), and when the electronic receipt information reception date and time exceeds the first time limit (S207; No) in the determination of S206. The user terminal 7 may be sent an email to the effect that it was not subject to the questionnaire.

  The questionnaire management server 2 further transmits a questionnaire request to the questionnaire server 6 together with the POS product name 5011 to be surveyed, the product purchase date and time 83, the second time limit, the user ID 3011, the mail address 3012, and the like (S209 in FIG. 12). ).

  When the questionnaire server 6 receives the questionnaire request, the questionnaire server 6 transmits a questionnaire request mail to the mail address 3012 (S210). This email includes a questionnaire request text, the product purchase date and time 83 and the second time limit, and the URL of the questionnaire site provided by the questionnaire server 6.

  In this questionnaire site, a questionnaire screen (not shown) including a questionnaire corresponding to the product of the POS product name 5011 to be investigated is displayed. In addition, the product purchase date and time 83 and the second time limit are, for example, “Please answer the questionnaire from △ hour ○ minute (product purchase date and time 83) to △ minutes later. Included in the email as a precautionary statement.

  On the other hand, when the elapsed time management server 10 receives the elapsed time data registration request (see S208), it creates the above-described elapsed time data 1002 (see FIG. 10A) and starts counting down the remaining answer time 1012. (S212).

  The elapsed time management server 10 continues counting down during the second time limit from the product purchase date and time 83 (S213; Yes), and determines that the second time limit has elapsed (remaining answer time 1012 is “0”). (S213; No), an overtime notification indicating that is transmitted to the user's mail address 3012 (S214). A user who confirms the overtime notice is usually considered to stop answering the questionnaire.

  The user accesses the questionnaire site using the user terminal 7 while considering the time limit as described above, and causes the display unit 74 to display the questionnaire screen. Then, the user terminal 7 transmits an answer to the questionnaire input by the user on the questionnaire screen to the questionnaire server 6 as answer data (S211).

  When the questionnaire server 6 receives the questionnaire response data, the questionnaire server 6 transmits a response reception notification to the effect that the questionnaire response has been received to the elapsed time management server 10 together with the user ID 3011 and the like (S215). If there is an error in the received answer data, for example, there is an answer that does not depend on the designated answer method, the questionnaire screen may be sent again to the user terminal 7 to display it and prompt the user to answer again.

  When the elapsed time management server 10 receives the response receipt notification from the questionnaire server 6, the elapsed time management server 10 refers to the elapsed time data 1002 to determine whether the received date / time of the response receipt notification is within the second time limit from the product purchase date / time 83 ( It is determined whether or not the remaining answer time 1012 is greater than “0” (S216).

  The elapsed time management server 10 determines that the response receipt notification has been received within the second time limit if the response date / time of receipt of the response is within the second time limit from the product purchase date / time 83 (S217; Yes). A receipt notification is transmitted to the questionnaire management server 2 together with the user ID 3011 and the like (S218).

  Upon receiving the in-time receipt notification, the questionnaire management server 2 transmits a questionnaire completion notification indicating that the questionnaire has been completed to the user terminal 7 and the questionnaire server 6 (S220), and ends the process. The user terminal 7 can know that the questionnaire has been correctly completed by the questionnaire completion notification, and the questionnaire server 6 can add points to the user or receive a reward email to the user terminal 7 in response to receiving the questionnaire completion notification. Can be sent.

  For point addition to the user, for example, the point addition request including the point to be added and the user ID 3011 is transmitted from the questionnaire server 6 to the user data management server 3, and the user data management server 3 receives the point addition request, Points 3014 corresponding to the user ID 3011 are added.

  On the other hand, in the determination of S216, when the reception date and time of the reply receipt notification is not within the second time limit from the product purchase date and time 83 (S217; No), the elapsed time management server 10 exceeds the time indicating that. A notification is transmitted to the questionnaire server 6 and the user terminal 7 (S219), and the process is terminated. The questionnaire server 6 can invalidate the answer data transmitted from the user terminal 7 in response to the reception of the overtime notice, and the user terminal 7 knows that the questionnaire is invalidated due to the overtime notice. Can do. In this case, the user has already received the time excess notification (see S214), and has received the time excess notification again.

  Note that when the time-out notification is made in S214 or S219, the questionnaire is invalidated. In this case as well, it is possible to add a certain point to the user and give the user an incentive in the same manner as described above. . In this case, for example, the elapsed time management server 10 transmits a point addition request including the points to be added and the user ID 3011 to the user data management server 3, and the user data management server 3 receives the point addition request and sends it to the user ID 3011. The corresponding point 3014 is added.

  In the second embodiment, the same effect as in the first embodiment can be obtained. That is, in the survey system 1a of the second embodiment, the survey target person and the survey respondent are selected based on the elapsed time from the product purchase. It is possible to know whether or not the questionnaire was answered within a short time after purchasing the product. Therefore, it is possible to conduct a questionnaire while the respondents remember their purchasing behavior well, and this is equivalent to purchasing a product such as “Did you compare it with △△ (other company's product) when you purchased XX (your product)?” More effective data can also be obtained when a question about detailed purchasing behavior that is not remembered after the elapse of the time of is passed.

  Furthermore, in the present embodiment, the POS product name 5011 and the receipt product name 5021 of the electronic receipt 8 are associated with each other, so that the investigation target can be designated by the POS product name 5011 and registered with the receipt product name 5021. As described above, by setting the survey target based on the POS product name 5011, a questionnaire result can be obtained for the same product sold at a plurality of stores, and big data can be analyzed, which is useful for a product strategy and the like. In addition, it is possible to deal with a case where the receipt product name 5021 corresponding to the POS product name 5011 changes depending on events such as seasons and sale dates.

  In the present embodiment as well, when it is determined that there is no product to be investigated in S205 (S205; No), or when the first time limit is exceeded (S207; No) in S207, It is also possible to add a certain number of points, and to give the incentive in the same manner as described above to promote the transmission of the data of the electronic receipt 8. In this case, for example, a point addition request including the points to be added and the user ID 3011 is transmitted from the questionnaire management server 2 to the user data management server 3, and the user data management server 3 receives the point addition request and corresponds to the user ID 3011. What is necessary is just to add 3014.

  Furthermore, in the present embodiment, in S206 described above, it is determined whether the electronic receipt information reception date / time is within the first time limit from the product purchase date / time 83. However, this determination can be omitted. If the product name 84 includes a survey target product of the questionnaire, it is determined as a survey target.

  In the present embodiment, in S204, whether or not there is a survey target product in the receipt product name 84 is determined as a survey target including the POS product name 5011, the receipt product name 5021, and the store information 5022. The product data 503 is used, but as the survey target product data 503, only the keyword of the survey target product is defined, for example “yogurt”, and the keyword is included in one of the receipt product names 84 of the electronic receipt 8. If it is, it can be determined that there is a product to be surveyed. In this case, in the questionnaire, it is better to set up a question as to whether or not you purchased a specific product you want to investigate (for example, “○ △ Yogurt”), and then screen the remaining items. . On the other hand, if it is answered that it has not been purchased, the questionnaire can be terminated and invalidated. In this case as well, a certain point can be given to the user as described above.

  Further, in the present embodiment, the survey target is designated by the POS product name 5011. However, the cooperation with the POS system can be omitted, and the survey target product data 503 can be created by directly designating the survey target by the receipt product name 5021. It is. In this case, the POS product name 5011 in the survey target product data 503 is omitted. Further, the product data 501 and the collation data 502 can be omitted.

  In addition, the determination based on the position described in the first embodiment and the determination based on the elapsed time described in the second embodiment can be used in combination, and the selection conditions for the survey target person and the survey respondent are made stricter. And get higher quality questionnaire results.

  The preferred embodiments of the present invention have been described above with reference to the accompanying drawings, but the present invention is not limited to such examples. It will be apparent to those skilled in the art that various changes or modifications can be conceived within the scope of the technical idea disclosed in the present application, and these naturally belong to the technical scope of the present invention. Understood.

1, 1a ……… Survey system 2 ………… Questionnaire management server 3 ……… User data management server 4 ……… Terminal location data management server 5 ……… Product database server 6 ……… Survey server 7 ……… User Terminal 8 ……… Electronic receipt 9 ……… Network 10 ……… Elapsed time management server

Claims (19)

An investigation system in which a server and a user terminal are connected via a network,
The server is
An electronic receipt information receiving means for receiving electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
First terminal position determining means for determining whether or not the user terminal is in a first designated area before sending a questionnaire;
A questionnaire target determination means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name and the user terminal is in the first designated area;
Second terminal position determination means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in a second designated area;
A survey system characterized by comprising: An investigation system in which a server and a user terminal are connected via a network,
The server is
An electronic receipt information receiving means for receiving electronic receipt data including a product name and a product purchase date and time issued by an electronic receipt issuing device at the time of product purchase by the user;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
A questionnaire target determining means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name;
Elapsed time data registration means for registering elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the product purchase date and time;
A survey system characterized by comprising:   The first terminal position determination means and the second terminal position determination means indicate the position of the user terminal, and the user terminal determines the first designation based on terminal position data updated from the user terminal. 2. The investigation system according to claim 1, wherein it is determined whether or not the user terminal is in an area and whether or not the user terminal is in the second designated area.   The survey target determination means corresponds to the product name in the POS system, and based on the survey target product data indicating the product name of the electronic receipt to be surveyed, the survey target of the questionnaire is included in the product name of the electronic receipt The survey system according to any one of claims 1 to 3, wherein it is determined whether or not to be performed.   The survey system according to any one of claims 1 to 4, wherein store information is included in the data of the electronic receipt. An investigation method in an investigation system in which a server and a user terminal are connected via a network,
The server is
Receiving electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product;
Determining whether or not a survey target is included in the product name;
Determining whether the user terminal is in a first designated area before sending a questionnaire; and
A step of determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name and the user terminal is in the first designated area;
Determining whether the user terminal that has transmitted the answer to the questionnaire is in a second designated area;
A survey method characterized in that An investigation method in an investigation system in which a server and a user terminal are connected via a network,
The server is
Receiving electronic receipt data including a product name and a product purchase date and time issued by the electronic receipt issuing device when the user purchases the product;
Determining whether or not a survey target is included in the product name;
A step of determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name;
Registering elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the product purchase date and time;
A survey method characterized in that A server connected to a user terminal via a network,
An electronic receipt information receiving means for receiving electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
First terminal position determining means for determining whether or not the user terminal is in a first designated area before sending a questionnaire;
A questionnaire target determination means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name and the user terminal is in the first designated area;
Second terminal position determination means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in a second designated area;
A server comprising: A server connected to a user terminal via a network,
An electronic receipt information receiving means for receiving electronic receipt data including a product name and a product purchase date and time issued by an electronic receipt issuing device at the time of product purchase by the user;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
A questionnaire target determining means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name;
Elapsed time data registration means for registering elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the product purchase date and time;
A server comprising: A user terminal connected to a server via a network,
When the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device at the time of purchase of the user's product includes the survey target of the questionnaire and the user terminal is in the first designated area, the server A questionnaire response means for transmitting an answer to the received questionnaire when judged,
The user terminal used for determining whether or not the position of the user terminal is in the first designated area and the second designated area before receiving the questionnaire and after sending the answer to the questionnaire, respectively. Terminal location updating means for updating terminal location data indicating the location;
A user terminal comprising: A user terminal connected to a server via a network,
For the questionnaire received when the server determines that the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product includes the survey target of the questionnaire It has a questionnaire response means to send responses,
The product purchase date and time is
A user terminal used for registration of elapsed time data for determining whether or not a predetermined time limit for invalidating an answer to the questionnaire has elapsed from the product purchase date and time. A server connected to the user terminal via the network
An electronic receipt information receiving means for receiving electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
First terminal position determining means for determining whether or not the user terminal is in a first designated area before sending a questionnaire;
A questionnaire target determination means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name and the user terminal is in the first designated area;
Second terminal position determination means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in a second designated area;
Program to make it function. A server connected to the user terminal via the network
An electronic receipt information receiving means for receiving electronic receipt data including a product name and a product purchase date and time issued by an electronic receipt issuing device at the time of product purchase by the user;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
A questionnaire target determining means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name;
Elapsed time data registration means for registering elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the product purchase date and time;
Program to make it function. User terminals connected to the server via the network
When the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device at the time of purchase of the user's product includes the survey target of the questionnaire and the user terminal is in the first designated area, the server A questionnaire response means for transmitting an answer to the received questionnaire when judged,
The user terminal used for determining whether or not the position of the user terminal is in the first designated area and the second designated area before receiving the questionnaire and after sending the answer to the questionnaire, respectively. Terminal location updating means for updating terminal location data indicating the location;
Program to make it function. User terminals connected to the server via the network
For the questionnaire received when the server determines that the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product includes the survey target of the questionnaire Function as a questionnaire response means to send responses,
The product purchase date and time is
A program used for registration of elapsed time data for determining whether or not a predetermined time limit for invalidating an answer to the questionnaire has elapsed from the product purchase date and time. A server connected to the user terminal via the network
An electronic receipt information receiving means for receiving electronic receipt data including the product name issued by the electronic receipt issuing device when the user purchases the product;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
First terminal position determining means for determining whether or not the user terminal is in a first designated area before sending a questionnaire;
A questionnaire target determination means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name and the user terminal is in the first designated area;
Second terminal position determination means for determining whether or not the user terminal that has transmitted the answer to the questionnaire is in a second designated area;
A storage medium that stores a program for functioning. A server connected to the user terminal via the network
An electronic receipt information receiving means for receiving electronic receipt data including a product name and a product purchase date and time issued by an electronic receipt issuing device at the time of product purchase by the user;
Survey target product determination means for determining whether or not the survey target of the questionnaire is included in the product name;
A questionnaire target determining means for determining the user terminal as a questionnaire target when a survey target of the questionnaire is included in the product name;
Elapsed time data registration means for registering elapsed time data for determining whether or not a predetermined time limit for invalidating the answer to the questionnaire has elapsed from the product purchase date and time;
A storage medium that stores a program for functioning. User terminals connected to the server via the network
When the product name of the electronic receipt data including the product name issued by the electronic receipt issuing device at the time of purchase of the user's product includes the survey target of the questionnaire and the user terminal is in the first designated area, the server A questionnaire response means for transmitting an answer to the received questionnaire when judged,
The user terminal used for determining whether or not the position of the user terminal is in the first designated area and the second designated area before receiving the questionnaire and after sending the answer to the questionnaire, respectively. Terminal location updating means for updating terminal location data indicating the location;
A storage medium that stores a program for functioning. User terminals connected to the server via the network
For the questionnaire received when the server determines that the product name of the electronic receipt data including the product name and the product purchase date and time issued by the electronic receipt issuing device when the user purchases the product includes the survey target of the questionnaire Function as a questionnaire response means to send responses,
The product purchase date and time is
A storage medium storing a program used for registering elapsed time data for determining whether or not a predetermined time limit for invalidating an answer to the questionnaire has elapsed from the product purchase date and time.

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