JP2015035673A - Video interphone apparatus - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a video interphone apparatus capable of automatically issuing a request for re-delivery of a home delivery article which is once delivered during absence of a resident but is carried back.SOLUTION: The video interphone apparatus includes: an absence determination section 11e that determines stay or absence of a resident; an absence information detection section 11b that detects a piece of absence information relevant to a home delivery article 4 from a video taken by an entrance camera 13 during absence of the resident; and a re-delivery request signal transmission section 11c that automatically transmits a re-delivery request signal for the home delivery article 4 to a server 32 on the Internet when the resident comes home.

Description

  The present invention relates to improvement of a detached or collective TV intercom apparatus.

  Conventionally, a courier who came to deliver a parcel will post the absent notice to the post if the delivery address is not available, and the resident who sees the absent notice will call or use the Internet. It is common to request re-delivery to the courier service through

  The next patent document 1 discloses an intercom system that enables confirmation of such absence notification slip and request for redelivery on the display screen of a housing information panel. There, the courier who confirmed the absence of the resident had the interphone handset's camera take a photo of the delivery, and the interphone master unit displayed that the delivery was delivered when absent, and redisplayed on that screen. The delivery request operation is accepted.

JP 2011-134003 JP

  However, it is troublesome for residents to request redelivery through the telephone or the Internet. In the configuration of Patent Document 1 described above, since an operation for requesting re-delivery of the information panel is necessary on the display screen of the interphone master unit, the troublesomeness of the re-delivery request is not eliminated.

  The present invention has been made in view of such circumstances, and an object of the present invention is to provide a television intercom apparatus in which the troublesomeness of a re-delivery request for a delivery delivered and taken home while a resident is out is eliminated. And

  The present invention relates to a TV interphone apparatus having an Internet communication function, an outing determination unit for determining whether a resident is out or in a room, and an absence notification of a home delivery from an image taken by the entrance camera while the resident is out. An absent contact information detection unit that detects information, and a redelivery request signal transmission unit that automatically transmits a redelivery request signal of the delivery to a server device on the Internet when a resident returns home.

  The outing determination unit may detect the return of the resident by operating the TV intercom device.

  The outing determination unit may detect the return of the resident by unlocking or opening the dwelling door.

  The entrance unit may display guide information for photographing the absence contact information with the entrance camera when a predetermined time has elapsed after receiving a call operation by a visitor.

  After the guide information is displayed, the entrance unit may notify the success if the absence contact information is successfully captured.

  Since the intercom device according to the present invention is configured to automatically transmit a redelivery request signal for a delivered item to a server device on the Internet when detecting the resident's return home, the resident's annoyance related to the redelivery request. Is eliminated.

It is a system configuration figure explaining an example of an embodiment of the present invention. (A), (b) is an example of the guide information displayed on both entrance doors. It is a flowchart explaining an example of the basic operation | movement in embodiment of this invention. It is a system configuration figure explaining other examples of an embodiment of the present invention.

FIG. 1 shows a detached television intercom apparatus as an example of an embodiment of the present invention.
The intercom apparatus 1 includes a housing information board 11, an entrance unit 12 and an entrance camera 13 connected to the house information board 11 by wire. The entrance unit 12 and the entrance camera 13 may be integrally configured as a camera-equipped door phone.

  The intercom apparatus 1 has an Internet communication function and is connected to the Internet 3 via a network communication apparatus including a router 20 and the like. On the Internet 3, a resident server device (application server device) 31 that provides various services to the resident, and a courier server device 32 that is operated and managed by the courier (the courier A and the courier in the figure). B)) is installed.

  The internet communication function of the intercom device 1 is basically for browsing a service screen (homepage) provided by the resident server device 31. Examples of services include weather forecasts, regional news distribution, and support for utility bill management, but are not limited to these, and any service may be used.

  The intercom device 1 allows a call call between the entrance unit 12 and the house information board 11 as in the conventional apparatus, and displays an image (video) taken by the entrance camera 13 on the display unit 11a of the house information board 11. In order to implement the present invention, it has the following configuration.

  That is, the intercom device 1 includes an absence contact information detection unit 11b that detects the absence contact information of the delivery item 4 from an image taken by the entrance camera 13 while the resident is out of the house, and the re-delivery of the delivery item 4 when the resident returns. A re-delivery request signal transmission unit 11c for automatically transmitting a delivery request signal. Furthermore, the intercom apparatus 1 includes an outing determination unit 11e that determines whether a resident is in the room or out.

  When the entrance unit 12 is called by the visitor, the entrance camera 13 starts to operate, and the absence contact information detection unit 11b processes the image captured by the entrance camera 13 in conjunction with this. Tries to detect out-of-office information.

  The absence contact information is written in the absence notification form 5 posted on the post of the dwelling unit in order to notify that the delivery company who came to deliver the delivery item 4 brought home the delivery item 4 due to the absence of the delivery destination residence unit. Information. The absence contact slip 5 generally includes information such as identification information of the delivery item 4 and contact information of the delivery company as character information, but a two-dimensional code or a one-dimensional code having the same contents is also printed. Yes. The absent contact information detection unit 11b detects and records the two-dimensional code or the one-dimensional code as the absent contact information. A delivery destination label (not shown) attached to the delivery item 4 may be used as a substitute for the absence notification form 5.

  A computer program for recognizing and reading a two-dimensional code or a one-dimensional code from an image taken by a camera or the like is widely used in, for example, a mobile phone and the like, and the same program may be incorporated in the absence information detecting unit. Alternatively, the absent contact information detection unit 11b may read character information printed on the absent contact slip 5 by OCR (Optical Character Recognition).

  When the absent contact information is detected, if the resident is out, when the absent contact information is detected, the absent contact information is recorded in the storage unit 11d in time series, while the resident is in the room. For example, the absence contact information is discarded. Alternatively, the absent contact information detection unit 11b may be operated only when the resident is out. In that case, all the absent contact information detected may be recorded.

  The outing determination unit 11e can be configured as follows. For example, if the home information board 11 has a home security function, it generally includes an outing button for setting a warning mode, a return button 14 for setting a release mode, and the like. Based on whether the resident is out or in the room, it may be determined.

  Alternatively, the outing determination unit 11e may determine whether the occupant is out of the room or in the room from the operating state of the equipment and facilities as long as the house information panel 11 monitors and controls the lighting equipment and the air conditioning equipment. . Alternatively, the outing determination unit 11e may determine that the resident is out of the house unless a response operation is performed within a predetermined time after the calling operation is performed at the entrance device 12. The outing determination unit 11e may determine whether the resident is going home by unlocking or releasing the dwelling door 15. Or the going-out discrimination | determination part 11e may judge a resident's going home if there is some operation in the intercom apparatus 1. FIG.

  When the redelivery request signal transmission unit 11c is notified of the resident's return from the outing determination unit 11e, the re-delivery request signal transmission unit 11c sequentially decodes the absence contact information detected and recorded during the resident's outing, and is specified by the information. A re-delivery request signal for the delivery item 4 is transmitted to the corresponding delivery agent server device 32. The redelivery request signal is transmitted by Internet communication. In such a configuration, the redelivery request signal transmission unit 11c needs to prepare a decryption program corresponding to the format of the absence contact information for each courier.

  In the present invention, the delivery agent is requested to hold the absence notification form 5 for several seconds in front of the entrance camera 13 if there is no response from the resident during delivery of the delivery. Then, the absence notification slip 5 of the delivery 4 delivered and taken home while the resident is out is photographed by the entrance camera 13, and when the resident comes home, a re-delivery request signal of the delivery 4 is sent to the courier. It is automatically transmitted to the server device 32. Therefore, the troublesomeness related to the request for re-delivery of the delivery item 4 is eliminated. In addition, since the delivery agent does not need to post the absence notification form 5 to the resident's post, the possibility that the absence of the resident is known to other persons is reduced.

  Such an intercom device 1 can be realized by adding a computer program that functions as the absence contact information detection unit 11b and the redelivery request signal transmission unit 11c to a conventional television intercom device having an Internet communication function. At this time, there is no need to add special hardware, so the cost can be reduced.

  As a modification, the redelivery request signal transmission unit 11c transmits all redelivery request signals to the resident server device 31, and the resident server device 31 corresponds to each of the redelivery request signals. You may make it distribute to the server apparatus 32. FIG. In this case, the absentee contact information may be included in the re-delivery request signal as it is, and the resident server device 31 may decode the absentee contact information. By doing so, it is not necessary to provide the individual interphone device 1 with a decryption program corresponding to the form of the absence contact information for each courier, and it is only necessary to have the resident server device 31, so the cost can be reduced, You can easily update the decryption program.

  In this modified example, the history of the redelivery request can be displayed on the service screen provided by the resident server device 31. The courier usually has a limit on the time of accepting redelivery requests. On the other hand, the resident server device 31 executes or holds the transfer of the redelivery request signal to the home delivery company server device 32 based on the time when the redelivery request signal is received from the intercom device 1. Or decide to cancel. In that case, information on whether the transfer of the re-delivery request signal has been executed, suspended, or canceled may be displayed on the service screen. These service screens are desirably displayed by a predetermined operation of the house information board 11 or automatically. The redelivery request signal held in the resident server device 31 is more preferably transmitted by an operation on the service screen.

  In this modified example, a service in which the delivery company notifies the delivery date and time of the delivery item 4 in advance by e-mail can also be used. In this case, the resident notifies the home delivery company of the e-mail address on the resident server device 31. Then, since the e-mail notifying the delivery date and time is delivered to the resident server device 31, the resident can check the contents on the service screen.

  The entrance unit 12 may be configured to display guide information for photographing the absence contact information on the display unit 12a when a predetermined time has elapsed after receiving the call operation.

  FIGS. 2A and 2B are examples of such guide information. The entrance unit 12 displays the guide information shown in FIG. 2A on the display unit 12a when a predetermined time (for example, 10 seconds) has elapsed since the call operation was performed, and “Yes” is operated there. In addition, the guide information shown in FIG. 2B is displayed. Further, when detecting the absence contact information from the image captured by the entrance camera 13, the entrance unit 12 sounds a predetermined notification sound to notify the detection. With such a configuration, reliable shooting of the absence contact information can be expected. In addition, when a visitor corresponding | compatible operation is made by the house information board 11 before predetermined time passes, it is good to cancel this display of guide information.

  The flowchart of FIG. 3 shows an example of the basic operation of the intercom apparatus in the above embodiment.

  Here, step 100 is a process of monitoring the calling operation by the entrance unit 12. If the call operation is performed, the process proceeds to step 101, and if the call operation is not performed, the process proceeds to step 109.

  Step 101 is a process for starting the entrance camera 13. The image captured by the entrance camera 13 is displayed on the monitor screen of the monitor screen of the house information board 11. Step 102 is a calling process, whereby the house information board 11 sounds a ringing tone. Step 103 is processing for monitoring a response operation on the house information board 11. If a response operation is performed, the process proceeds to step 104 to execute call processing. On the other hand, if no response process is performed, the process proceeds to step 105.

  Step 105 is a process of detecting absence contact information from the image taken by the entrance camera 13. When the absent contact information is detected, the process proceeds to step 106. Step 106 is a process for determining whether the resident is out. If the resident is out, the process proceeds to step 107, and processing for recording absence contact information is executed. On the other hand, if the resident is not out, the process proceeds to step 108. Step 108 is a process for determining whether or not a predetermined time has elapsed since the calling operation was performed at the entrance unit 12. If the predetermined time has not elapsed, the process returns to step 103, and if it has elapsed, the process returns to step 100.

  Step 109 is a process in which the house information board 11 detects the return of the resident. If the return of the resident is detected, the process proceeds to step 110. If the return is not detected, the process returns to step 100. Step 110 is a process for determining whether or not absence contact information is recorded in step 107. If the absence contact information is recorded, the process proceeds to step 111, and a redelivery request signal is transmitted. On the other hand, if the absence contact information is not recorded, the process returns to step 100.

  FIG. 4 shows a collective television intercom apparatus 1 as another example of the embodiment of the present invention. In this embodiment, the common entrance child device 12 and the entrance camera 13 are installed at the common entrance of the apartment house, the housing information panel 11 is installed at each dwelling unit, and the management room unit 16 is installed at the management room. The control device 17 is connected to the common entrance unit 12, the entrance camera 13, the house information board 11, and the management room device 16 by wire, and is a device that controls signal transmission among them. Elements common to the configuration of FIG. 1 are denoted by the same reference numerals and description thereof is omitted.

  As with the conventional device, the intercom device 1 selectively allows a calling call between the common entrance unit 12 and the housing information panel 11 of the dwelling unit designated by the calling operation, and is photographed by the entrance camera 13. It has the basic function of displaying the image (video) that has been displayed on the housing information board 11 of the dwelling unit.

  The processing operation of the absent contact information detection unit 11b that detects the absent contact information from the image captured by the front camera 13 is independently executed on the house information panel 11 of each dwelling unit. The processing operation of the redelivery request signal transmission unit 11c that transmits the redelivery request signal to the delivery company server device 32 is the same. In this embodiment, a router 20 is provided for each house information board 11. However, even if a LAN that houses these house information boards 11 is laid in the apartment house, and a common router is installed in the LAN. Good.

DESCRIPTION OF SYMBOLS 1 Intercom apparatus 4 Home delivery 11b Absence contact information detection part 11c Redelivery request signal transmission part 11e Outing discrimination part 12 Entrance child 13 Entrance camera 14 Home button 15 Dwelling door

Claims (5)

In TV intercom devices with internet communication functions,
An outing determination unit for determining whether the resident is out or in the room;
Absence contact information detection unit for detecting the absence contact information of the delivery from the image taken while the entrance camera is out of the resident,
A television intercom apparatus comprising: a redelivery request signal transmission unit that automatically transmits a redelivery request signal of the delivery to a server device on the Internet when a resident returns home. In claim 1,
The said going-out discrimination part is a television intercom apparatus which detects a resident's return home by operation of this television intercom apparatus. In claim 1 or 2,
The said going-out discrimination | determination part is a television intercom apparatus which detects a resident's return home by unlocking or opening a dwelling door. In any one of Claims 1-3,
The door intercom unit is a television intercom apparatus that displays guide information for photographing the absence contact information with the entrance camera when a predetermined time has elapsed after receiving a call operation by a visitor. In claim 4,
The door intercom unit is a television intercom apparatus that displays the guide information and then notifies if the absence contact information is successfully captured.

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