JP2014146252A - Transaction information management server, transaction information management system, transaction information management method, and transaction information management program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a new and improved transaction information management server which can easily identify record data corresponding to a desired transaction.SOLUTION: A transaction information management server comprises: a storage unit which stores data used for a transaction in association with identification information issued at the transaction as record data; and an identification unit which, in response to reception of the identification information, identifies the record data in association with the given identification information in the storage unit.

Description

  The present invention relates to a transaction information management server, a transaction information management system, a transaction information management method, and a transaction information management program.

  The business of a financial institution such as a bank includes a remittance business in which money is transferred from a client account as a remittance source to a recipient account as a remittance destination. In this remittance business, such as bank name, branch name, subject, account number, payee name, etc., to identify the payee account in order to perform remittance procedures (transactions) to the payee account It is necessary to input payee account information indicating a destination.

  Among remittance transactions, for example, there is a transaction in which remittance is newly made to an account that has been remittance in the past, such as when a transfer is made periodically to a predetermined account. Assuming such a remittance transaction, when remittance is performed, the remittance record such as the recipient account information used for the remittance transaction is stored as a record master, and when a new remittance transaction is performed, There is a system that uses the remittance record stored in the master. In this system, when a new remittance transaction is performed, information (for example, payee account information) included in the remittance record stored in the record master is automatically displayed in a user interface (UI: User Interface) for the transaction. This reduces the time and labor of the operator for inputting information. For example, Patent Literature 1 discloses a technique for generating new remittance request data using past remittance record data.

JP 2011-34298 A

  On the other hand, if there is an error in the input information (for example, payee account information), the remittance transaction may not be completed normally. In this way, the record data used for transactions that could not be completed normally is not recorded in the record master in order to avoid being used again during the next remittance transaction because incorrect information has been entered. Is desirable. However, since the remittance transaction is requested to be processed by another bank (hereinafter referred to as “other bank”), it may not be possible to specify whether or not the transaction has become an error in synchronization with the process at the time of the request. In such a case, the actual data used for the transaction is once recorded in the actual master, and when there is an error notification related to the remittance transaction from another bank, the corresponding actual data is corrected or delete.

  In the conventional system, when the relevant performance data is specified based on the error notification from another bank, the client information and the recipient information (for example, the recipient account information) included in the notified error are searched. Actual data was specified by narrowing down as a key.

  However, there are cases in which it is not always possible to uniquely identify the transaction data of the target transaction only by narrowing down based on the client information and recipient information included in the error. In such a case, it is necessary to individually specify the performance data to be corrected or deleted by referring to the transaction contents of each of the narrowed performance data, which is troublesome.

  Therefore, the present invention has been made in view of the above problems, and the object of the present invention is to provide a new and improved transaction that can easily specify the performance data corresponding to the desired transaction. It is to provide an information management server.

  In order to solve the above problems, according to an aspect of the present invention, a storage unit that stores data used in a transaction as performance data in association with identification information issued at the time of the transaction, and notification of the identification information In response, a transaction information management server is provided, comprising: a specifying unit that specifies, from the storage unit, the performance data associated with the notified identification information.

  You may provide the update part which updates or deletes the said performance data corresponding to the said identification information notified.

  The storage unit may store a plurality of pieces of actual data for each generation along a time axis, and each of the plurality of pieces of actual data having different generations may be associated with different identification information.

  In the storage unit, a plurality of performance data may be stored for each generation for each partner of the transaction.

  When the performance data of one generation stored in the storage unit is deleted, the performance data corresponding to the generation immediately before the one generation may be used as the performance data corresponding to the one generation.

  Requesting the transaction to a host computer based on the result data, receiving the identification information issued in response to the transaction as a response to the request, and associating the identification information issued to the result data with the storage unit You may provide the registration part memorize | stored in.

  In order to solve the above problem, according to another aspect of the present invention, a storage unit that stores data used for a transaction as performance data in association with identification information issued at the time of the transaction, and the identification In response to the notification of information, a specifying unit that specifies the performance data associated with the notified identification information from the storage unit, an output unit that outputs the identification information corresponding to the transaction in which an error has occurred, The transaction information management system is characterized in that the identification unit identifies the performance data associated with the identification information output from the output unit.

  In order to solve the above-mentioned problem, according to another aspect of the present invention, the data used for the transaction is stored as performance data in the storage unit in association with the identification information issued at the time of the transaction, Receiving the notification of the identification information, and specifying the performance data associated with the notified identification information from the storage unit, and providing a transaction information management method.

  In order to solve the above-mentioned problem, according to another aspect of the present invention, the data used in the transaction is stored as performance data in the storage unit in association with the identification information issued at the time of the transaction, A transaction information management program is provided that receives the notification of the identification information and executes the function of identifying the record data associated with the notified identification information from the storage unit.

  As described above, according to the present invention, it is possible to provide a transaction information management server, a transaction information management system, a transaction information management method, and a transaction information management program that can easily specify performance data corresponding to a desired transaction. It becomes possible to do.

It is the schematic which showed an example of the structure of the transaction information management system which concerns on embodiment of this invention. It is the schematic for demonstrating an example of a structure and operation | movement of the transaction information management system which concerns on a comparative example. It is the figure which showed an example of the data structure of a track record master. It is an example of UI for making a transaction request. It is the block diagram which showed the detailed structure of the transaction information management system. It is the figure which showed an example of the data structure of the performance master which concerns on embodiment of this invention. It is the flowchart which showed a series of operation | movement of the transaction information management system which concerns on embodiment. It is the flowchart which showed a series of operation | movement of the transaction information management system which concerns on embodiment. It is the flowchart which showed a series of operation | movement of the transaction information management system which concerns on a modification.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

  First, a schematic configuration of a transaction information management system according to an embodiment of the present invention will be described with reference to FIG. FIG. 1 is a schematic diagram illustrating an example of a configuration of a transaction information management system according to the present embodiment. As shown in FIG. 1, the transaction information management system according to the present embodiment includes a center system 10, a branch office system 20, an own bank system 30, and an other bank system 40. The center system 10 includes a terminal 11, a result master management server 12, a result master storage unit 13, a transmission terminal 14, and a communication unit 15. The sales office system 20 includes an output terminal 21 and communication units 22 and 23. In addition, the own bank system 30 includes the own bank host 31, and the other bank system 40 includes the other bank host 41.

[System configuration and operation according to comparative example]
Here, in describing the configuration of the transaction information management system according to the present embodiment, first, as a comparative example, an example of a system that can use a record master will be described with reference to FIG. To do. FIG. 2 is a schematic diagram for explaining an example of the configuration and operation of the transaction information management system according to the comparative example. In the following, the transaction information management system according to the comparative example is divided into the triggers of “processing related to remittance transactions”, “accumulation and use of performance master”, and “correction or deletion of performance master”. The configuration that operates in will be described.

(Processing related to remittance transactions)
In the transaction information management system shown in FIG. 2, the center system 10 side receives a request relating to a remittance transaction from the sales office system 20. Upon receiving a request for a remittance transaction, an operator (for example, an operator) in the center system 10 accesses the results master management server 12 via the terminal 11 and performs the remittance transaction for the remittance transaction based on the contents of the request from the sales office. Transaction data is created (step S01). The created transaction data includes client information and payee account information.

  The results master management server 12 transfers the created transaction data to the transmission terminal 14. The transmission terminal 14 transmits the transaction data transferred from the results master management server 12 to the local host 31 (step S03). The own host 31 is a host computer of the own bank. Based on the transaction data received from the sending terminal 14, the own bank host 31 identifies another bank as a remittance destination, and executes processing related to the remittance transaction with the other bank host 41 that is the identified other bank host computer That is, a remittance transaction is requested (step S04). When the request for the remittance transaction is completed normally, the bank 31 notifies the calling terminal 14 that the request for the remittance transaction has been completed normally (step S05).

(Accumulation and use of achievement master)
Further, the record master management server 12 registers record data (for example, payee account information) used in the remittance transaction included in the created transaction data in the record master D10 stored in the record master storage unit 13 ( Step S02).

  Here, the detail of the results master D10 will be described with reference to FIG. FIG. 3 shows an example of the data structure of the result master D10. As shown in FIG. 3, the record master D10 includes one or more record data. The record data included in the record master D10 includes client key information c11, client name c12, receiver key information c13, and receiver information c14. The client key information c11 is information for uniquely identifying the client of the remittance transaction. In the example of FIG. 3, a telephone number is used as the client key information c11. However, the telephone number is not limited as long as the client can be identified uniquely. The client name c12 indicates the name designated as the client at the time of the money transfer transaction. The recipient key information c13 is information for uniquely identifying the recipient. In the example of FIG. 3, information indicating a subject and an account number are used as the recipient key information c13. The recipient information c14 indicates recipient information. In the example of FIG. 3, a bank name, a branch name, and a recipient name are used as the recipient information c14.

  In the example shown in FIG. 3, a client name c12 is associated with each client key information c11. Recipient key information c13 and receiver information c14 are associated with each combination of the client key information c11 and the client name c12. Is associated. That is, the record master D10 uses the client key information c11 as a search key, the client name c12 associated with the client key information c11, and the receiver key information c13 and the receiver information c14 associated with the client name c12. It is configured to be extractable.

  As described above, information included in the transaction data actually used in the transaction is stored in the result master D10 as result data. When the transaction data is newly created, the record master management server 12 automatically inputs information stored as record data in the record master D10 into the UI for the transaction. Reduce operator's effort. Hereinafter, the relationship between the UIV 10 for creating transaction data and the result master D10 will be described with reference to FIG. 4 with a specific example. FIG. 4 is an example of the UIV 10 for making a transaction request.

  As shown in FIG. 4, the UIV 10 for making a transaction request includes “item”, “transfer designated date”, “reservation presence / absence”, “transfer amount”, “double amount”, “remarks column”, “validation” It includes an input field for information for remittance transactions such as “field”. Such information input fields include a client telephone number input field V101, a payee account information input field V102, a payee information input field V103, and a client name input field V104.

  The client telephone number input field V101 is an input field for inputting the client's telephone number, and is used as information for uniquely identifying the client in the transaction information management system according to the comparative example. That is, the information input in the client telephone number input field V101 corresponds to the client key information c11 in the results master D10 (see FIG. 3).

  The client name input field V104 is an input field for inputting a name designated as the client at the time of the remittance transaction. The information input in the client name input field V104 corresponds to the client name c12 of the record master D10 (see FIG. 3).

  The payee account information input field V102 is an input field for inputting information indicating the payee's account, and is an input field for inputting “subject” and “account number”. The information input in the payee account information input field V102 corresponds to the payee key information c13 of the record master D10 (see FIG. 3).

  The payee information input field V103 is an input field for inputting information indicating the payee, for example, an input field for inputting “bank name”, “branch name”, and “recipient name”. The information input in the recipient information input field V103 corresponds to the recipient information c14 of the record master D10 (see FIG. 3).

  For example, when information indicating the client's telephone number is entered in the client telephone number input field V101 of the UIV 10, the results master management server 12 searches the results master D10 and requests that match the input phone number. The person key information c11 is specified. When the client key information c11 is specified, the record master management server 12 extracts the client name c12, the receiver key information c13, and the receiver information c14 associated with the specified client key information c11. When there are a plurality of candidates, the results master management server 12 specifies a candidate to be extracted according to a predetermined algorithm (for example, an algorithm for extracting the newest information). The result master management server 12 uses the extracted client name c12, recipient key information c13, and recipient information c14 as the client name input column V104, recipient account information input column V102, and recipient information input column of the UIV10. Input to V103 respectively. Thereby, the trouble of inputting information by the operator is reduced.

(Correcting or deleting the results master)
On the other hand, if there is an error in the information entered as transaction data and the remittance transaction could not be completed normally, the actual data in the result master D10 corresponding to the transaction that could not be completed normally is corrected or deleted. There is a need. Thereafter, in the conventional transaction information management system according to the comparative example, when an error occurs during the remittance transaction, the actual data corresponding to the transaction in which the error has occurred is identified from the actual master D10, and the identified actual data is The operation when correcting or deleting will be described.

  If the processing related to the remittance transaction requested by the own bank host 31 has a problem in the other bank host 41 and the remittance transaction cannot be completed, an error is notified from the other bank host 41 to the own bank host 31 (step S06). ). The own bank host 31 identifies the branch that originally requested the remittance transaction from the corresponding transaction data, and the error notified from the other bank host 41 is specified in the branch office system 20 of the identified branch. Notification is made (step S07).

  The output terminal 21 receives the error notified from the local host 31 via the communication unit 22. The communication unit 22 is configured for the output terminal 21 to communicate with the local host 31. The communication unit 22 is configured to be able to print the content of the notified error upon receiving an error notification from the local host 31, such as a network printer or a FAX (Facsimile). The output terminal 21 has a scanner function and is configured to be able to capture the contents of printed errors using the scanner function.

  The output terminal 21 transmits information indicating the content of the error notified from the local host 31 via the communication unit 22 (hereinafter referred to as “error information”) to the center system 10 via the communication unit 23.

  The error information transmitted from the output terminal 21 is received by the communication unit 15 of the center system 10. The communication units 23 and 15 are configured by FAX, for example. In this way, error information is notified from the output terminal 21 to an operator (for example, an operator) in the center system 10 (step S08).

  As a result, the operator can specify the record data to be corrected or deleted from the record master D10 stored in the record master storage unit 13 via the terminal 11 based on the notified error information. it can. Specifically, the operator is stored in the result master storage unit 13 based on the requester information and the recipient information (for example, recipient account information) included in the error information via the terminal 11. The past record master D10 is searched and specified by narrowing down the corresponding record data (step S09).

  However, there are cases where it is not always possible to uniquely identify the transaction data of the target transaction only by narrowing down based on the client information and the receiver information included in the error information. In such a case, it is necessary for the operator to individually specify the performance data to be corrected or deleted by referring to the transaction contents of each of the narrowed performance data, which is troublesome.

  Therefore, in the transaction information management system according to the present embodiment, the record data of the corresponding transaction can be uniquely specified from the record master D10 stored in the record master storage unit 13 based on the error information notified from the own host 31. Provide a simple mechanism.

[Detailed Configuration of the Embodiment]
Hereinafter, the configuration of the transaction information management system according to the present embodiment will be described with reference to FIG. 5 while focusing on the differences from the transaction information management system according to the comparative example shown in FIGS. FIG. 5 is a block diagram showing a detailed configuration of the transaction information management system.

  The achievement master storage unit 13 is a storage unit that stores the achievement master D11 according to the present embodiment. Details of the results master D11 according to the present embodiment will be described with reference to FIG. FIG. 6 shows an example of the data structure of the results master D11 according to this embodiment. In the following description, when simply described as “result master D11”, it means the record master D11 stored in the record master storage unit 13.

  As shown in FIG. 6, the performance master D11 according to the present embodiment is different from the performance master D10 shown in FIG. 3 in that it further includes generation information c15 and a transmission number c16. The client key information c11, client name c12, recipient key information c13, and recipient information c14 are the same as the record master D10 shown in FIG.

  The transmission number c16 is identification information issued by the host 31 for each remittance transaction. The transmission number c16 is registered by associating the transmission number issued by the host 31 with the corresponding performance data by the transmission terminal 14. Details will be described later together with the operations of the host 31 and the transmission terminal 14.

  The generation information c15 is data for performing generation management of the record data registered in the record master D11 for each predetermined unit along the time axis. In the result master D11 shown in FIG. 6, the recipient information c14 is generation-managed for each recipient key information c13. As a specific example, in the record master D11 shown in FIG. 6, the client key information c11 is “090xxxxxxxx”, the client name c12 is “xxx xxx”, and the receiver key information c13 is “ordinary −0000001” record data. And the old generation performance data whose recipient information c14 is “AAA-honten-zzzz yyy” and the current generation performance data whose recipient information c14 is “AAA-b site-yyy yyy”. Yes. Note that the performance data of different generations also differ in the transaction from which the performance data is based. Therefore, in the achievement master D11, different transmission numbers c16 are associated with the achievement data of different generations.

  When the performance data with the generation information c15 of “current generation” is deleted, the performance data of another generation (for example, the immediately preceding generation) becomes the “current generation” performance data according to a predetermined algorithm.

  Further, the present invention is not limited to the “current generation” and the “old generation”, and may be configured to store performance data of three generations or more. In this case, when the performance data of one generation is deleted, the performance data corresponding to the generation immediately before the deleted one generation becomes the performance data corresponding to the deleted generation. It is sufficient to operate.

  Reference is again made to FIG. In the terminal 11, an operator (for example, an operator) in the center system 10 creates transaction data for a remittance transaction based on a request transmitted from the sales office system 20, and refers to actual data in the actual master D11. , A terminal for correcting and deleting.

  The communication unit 15 is configured to receive a remittance transaction request transmitted from the branch office system 20 and error information and a transmission number for correcting or deleting the result data in the result master D11. In addition, the aspect of the communication part 15 will not be limited if transmission / reception of data with the store system 20 is possible. The communication part 15 can also be comprised by FAX, for example. As another aspect, the communication unit 15 may be a communication device for communicating with the sales office system 20 via the Internet or a dedicated line. Through this communication unit 15, the request contents of the remittance transaction, the error information, and the transmission number transmitted from the sales office system 20 are notified to an operator (for example, an operator) in the center system 10.

  The performance master management server 12 according to the present embodiment includes a processing request unit 121, a specifying unit 122, and an updating unit 123. The achievement master management server 12 corresponds to an example of a “transaction information management server”.

  The process request unit 121 operates when the operator creates transaction data for a remittance transaction via the terminal 11 and causes the terminal 11 to display the UIV 10 (see FIG. 4) for creating the transaction data.

  The processing request unit 121 is input when information is input to any of the client telephone number input field V101, the receiver account information input field V102, the receiver information input field V103, and the client name input field V104 of the UIV10. The result master D11 is searched based on the obtained information, and the result data matching the conditions is specified. For example, when a telephone number is input in the client telephone number input field V101, the processing request unit 121 identifies the record data in which the input telephone number is set in the client key information c11. Note that the processing request unit 121 is not limited to information input in a single input field, and may specify candidate performance data based on information input in a plurality of input fields. For example, the processing request unit 121 receives input of information in the requester telephone number input field V101 and the payee account information input field V102, and records the actual data that matches the information input in both input fields. You may specify from master D11.

  The processing request unit 121 receives information from the client telephone number input field V101, the receiver account information input field V102, the receiver information input field V103, and the client name input field V104 based on the identified record data. Enter information in the input field that is not. For example, when the record data is specified by the telephone number input in the client telephone number input field V101, the processing request unit 121, based on the specified record data, the payee account information input field V102, the receiver Information is input to the information input field V103 and the client name input field V104. Such an operation reduces the labor involved in inputting information by the operator.

  When there are a plurality of candidate performance data, the processing request unit 121 identifies target performance data according to a predetermined algorithm (for example, an algorithm for extracting the latest information), and the identified performance data Based on the above, information may be entered in the corresponding input fields of the UIV 10. At this time, the processing request unit 121 may refer to the generation information c15 to identify the latest generation result data. As another example, when there are a plurality of candidate performance data, the processing request unit 121 corresponds to each candidate using a display form such as a pull-down format in the corresponding input field of the UIV 10. The information to be displayed may be displayed in a selectable manner.

  When information is input to each input field of the UIV 10, the processing request unit 121 creates transaction data for a remittance transaction based on the information input to each input field of the UIV 10. The process request unit 121 transmits the created transaction data to the transmission terminal 14. The transmission terminal 14 requests a remittance transaction from the bank host 31 based on the transaction data transmitted from the processing request unit 121. Detailed operation of the transmission terminal 14 will be described later.

  Moreover, the process request part 121 registers the data (for example, payee account information) used for the remittance transaction contained in the created transaction data in the performance master D11 as performance data. There may be cases where a record master having the same client key information c11, client name c12, and receiver key information c13 is already registered in the record master D11. In this case, the processing request unit 121 sets the generation information c15 of the already registered record data to “old generation” and the generation information c15 of the record data to be newly registered to “current generation”.

  The identification unit 122 includes each piece of information included in the record data included in the record master D11, that is, client key information c11, client name c12, receiver key information c13, receiver information c14, generation information c15, and transmission number c16. Designation of information corresponding to at least one item is received from the terminal 11 as a search condition. The specifying unit 122 searches the record master D11 based on the received search condition, and specifies record data that matches the specified search condition from the record master D11.

  In particular, the specifying unit 122 according to the present embodiment receives information indicating a transmission number as a search condition, and records the result data in which the information of the transmission number c16 matches the transmission number specified as the search condition from within the result master D11. Identify. As described above, by making it possible to specify the record data using the transmission number as a search key, the record data corresponding to the desired transaction can be uniquely specified from the record master D11.

  The identification unit 122 outputs the identified record data to the search condition designation source (that is, the terminal 11). As a result, the operator can refer to each piece of information included in the performance data that matches the search condition via the terminal 11.

  The update unit 123 receives information indicating the transmission number and information indicating the correction contents of the record data corresponding to the transmission number from the terminal 11. The update unit 123 specifies the record data corresponding to the transmission number from the record master D11 using the received call number as a search condition. The update unit 123 updates the identified result data based on information indicating the correction content.

  In addition, the update unit 123 receives from the terminal 11 information indicating the transmission number and an instruction to delete the record data corresponding to the transmission number. When receiving the deletion instruction together with the information indicating the transmission number, the update unit 123 specifies the actual data corresponding to the transmission number from the actual master D11 using the received transmission number as a search condition, and is specified. The result data is deleted from the result master D11.

  In addition, when the performance data is deleted from the performance master D11 and the previous generation performance data corresponding to the performance data exists, the update unit 123 converts the previous generation performance data into the deleted performance data. The generation information c15 is updated so that the generation is the current generation. As a specific example, when the generation information c15 deletes the performance data of “current generation” and the “old generation” performance data corresponding to the performance data exists, ”Is updated to“ current generation ”.

  The transmission terminal 14 receives transaction data from the processing request unit 121. The transmission terminal 14 transmits transaction data to the own host 31 and requests the own host 31 for a remittance transaction. As a response to this request, the transmission terminal 14 receives a transmission number from the local host 31. The transmission terminal 14 specifies the actual data corresponding to the transaction data transmitted to the own host 31 from the actual master D11, and associates the transmission number received from the own host 31 with the specified actual data as the transmission number c16. Thereby, the remittance transaction processed by the own host 31 and the performance data in the performance master D11 corresponding to the transaction are associated by the transmission number. The transmission terminal 14 corresponds to an example of a “registration unit”.

  The own host 31 indicates a host computer of the own bank, and the other host 41 indicates a host computer of the other bank. This is the same as the case of the transaction information management system shown in FIG.

  The own host 31 receives a request for a remittance transaction from the transmission terminal 14 together with transaction data for performing the transaction. The own host 31 issues and associates a transmission number for each requested transaction. The own bank host 31 specifies the other bank host 41 of the remittance destination based on the transaction data, and requests the specified other bank host 41 for the remittance transaction. When the own host 31 requests the remittance transaction to the other host 41, it notifies the caller terminal 14 of the calling number associated with the transaction as a response to the request related to the transaction. Thereby, the transmission terminal 14 can associate the transmission number corresponding to the transaction with the record data corresponding to the transaction requested to the host 31.

  In addition, the bank host 31 receives a response to the remittance transaction request from the other bank host 41. At this time, for example, when the transaction cannot be completed normally, such as when the account of the recipient designated at the time of requesting the remittance transaction does not exist on the other bank host 41 side, the own host 31 requests the remittance transaction. As a response to, error information indicating the error content is received from the remote host 41. The own host 31 sends the error information received from the other host 41 to the branch office system 20 of the branch that is the original requester of the transaction, together with the transmission number associated with the transaction that caused the error. To do. Note that the branch office system 20 of the branch office that is the request source may be specified based on, for example, information on the requester who is the source of remittance at the time of the remittance transaction (for example, the branch name included in the account information of the requester). Good. Further, as another aspect, by including the information of the branch office as the request source in the transaction data, the branch office system of the branch office as the request source based on the information of the branch office included in the transaction data. 20 may be specified.

  The communication unit 22 is configured to allow a terminal (for example, the output terminal 21) in the sales office system 20 to communicate with the host 31. The communication unit 22 receives error information and a transmission number transmitted from the host 31 to the sales office system 20. The communication unit 22 outputs the error information and the transmission number received from the host 31 to the output terminal 21.

  The communication unit 22 may be configured by a device configured to receive an error notified from the local host 31 and print the content of the error, such as a network printer or FAX (Facsimile). . In this case, the output terminal 21 is preferably provided with a scanner function, and the error content printed by the communication unit 22 is captured by the scanner function. The communication unit 22 may be configured to receive electronic data indicating the content of the error and transmit the electronic data to the output terminal 21.

  The output terminal 21 receives the error information and the transmission number notified from the local host 31 from the communication unit 22. The output terminal 21 transmits the error information and the transmission number received from the communication unit 22 to the center system 10 via the communication unit 23. At this time, the output terminal 21 receives an input of information indicating the correction content for correcting the result data from an operator (for example, an operator) in the sales office system 20 and receives the information indicating the input correction content. You may comprise so that it can transmit with error information. The output terminal 21 corresponds to an example of an “output unit”.

  The output terminal 21 may be used as an interface for requesting a remittance transaction to the center system 10.

  The communication unit 23 is a configuration for transmitting a remittance transaction request from the output terminal 21, error information, and a transmission number to the communication unit 15 in the center system 10. Therefore, the aspect of the communication unit 23 is not limited as long as the communication unit 23 is configured to be able to communicate with the communication unit 15. Similar to the communication unit 15, the communication unit 23 can be configured by, for example, a FAX. As another aspect, the communication unit 23 may be a communication device for communicating with the communication unit 15 in the center system 10 via the Internet or a dedicated line.

[A series of processing]
Next, a series of operations of the transaction information management system according to the present embodiment will be described with reference to FIGS. 7A and 7B. First, with reference to FIG. 7A, the flow of processing for registering record data in the record master D11 will be described. FIG. 7A is a flowchart showing a series of operations of the transaction information management system according to the present embodiment. A remittance transaction is requested to the own host 31, and the record data of the transaction is recorded as a record master D11 in the record master storage unit 13. Shows the flow of registration.

(Step S101)
Based on a request transmitted from the sales office system 20, an operator (for example, an operator) instructs the creation of transaction data for a remittance transaction via the terminal 11. In response to the instruction relating to the creation of the transaction data, the process request unit 121 causes the terminal 11 to display the UIV 10 (see FIG. 4) for creating the transaction data.

  The processing request unit 121 is input when information is input to any of the client telephone number input field V101, the receiver account information input field V102, the receiver information input field V103, and the client name input field V104 of the UIV10. The result master D11 is searched based on the obtained information, and the result data matching the conditions is specified. For example, when a telephone number is input in the client telephone number input field V101, the processing request unit 121 specifies the record data in which the telephone number is set in the client key information c11. Note that the processing request unit 121 is not limited to information input in a single input field, and may specify candidate performance data based on information input in a plurality of input fields.

  The processing request unit 121 receives information from the client telephone number input field V101, the receiver account information input field V102, the receiver information input field V103, and the client name input field V104 based on the identified record data. Enter information in the input field that is not. For example, when the record data is specified by the telephone number input in the client telephone number input field V101, the processing request unit 121, based on the record data, the receiver account information input field V102, the receiver information input. Information is input to the column V103 and the client name input column V104. Thereby, the effort concerning the input of information by the operator is reduced.

  When information is input to each input field of the UIV 10, the processing request unit 121 creates transaction data for a remittance transaction based on the information input to each input field of the UIV 10. The process request unit 121 transmits the created transaction data to the transmission terminal 14. The transmission terminal 14 requests a remittance transaction from the bank host 31 based on the transaction data transmitted from the processing request unit 121.

(Step S102)
Moreover, the process request part 121 registers the data (for example, payee account information) used for the remittance transaction contained in the created transaction data in the performance master D11 as performance data. There may be cases where a record master having the same client key information c11, client name c12, and receiver key information c13 is already registered in the record master D11. In this case, the processing request unit 121 sets the generation information c15 of the already registered record data to “old generation” and the generation information c15 of the record data to be newly registered to “current generation”.

(Step S103)
The transmission terminal 14 receives transaction data from the processing request unit 121. The transmission terminal 14 transmits transaction data to the own host 31 and requests the own host 31 for a remittance transaction.

(Step S301)
The own host 31 receives a request for a remittance transaction from the transmission terminal 14 together with transaction data for performing the transaction. The own host 31 issues and associates a transmission number for each requested transaction.

(Step S302)
The own bank host 31 specifies the other bank host 41 of the remittance destination based on the transaction data, and requests the specified other bank host 41 for the remittance transaction.

(Step S303)
When the own host 31 requests the remittance transaction to the other host 41, it notifies the caller terminal 14 of the calling number associated with the transaction as a response to the request related to the transaction.

(Step S104)
As a response to the request for the remittance transaction, the transmission terminal 14 receives a transmission number from its own host 31. The transmission terminal 14 specifies the actual data corresponding to the transaction data transmitted to the own host 31 from the actual master D11, and associates the transmission number received from the own host 31 with the specified actual data as the transmission number c16. Thereby, the remittance transaction processed by the own host 31 and the performance data in the performance master D11 corresponding to the transaction are associated by the transmission number.

  Next, with reference to FIG. 7B, a flow of processing for identifying corresponding performance data based on the notified transmission number will be described. FIG. 7B is a flowchart showing a series of operations of the transaction information management system according to the present embodiment, and the flow of processing for identifying corresponding performance data based on the transmission number included in the error notified from the own host 31 Is shown.

(Step S311)
The own host 31 receives a response to the remittance transaction request from the other bank host 41. At this time, for example, when the transaction cannot be completed normally, such as when the account of the recipient designated at the time of requesting the remittance transaction does not exist on the other bank host 41 side, the own host 31 requests the remittance transaction. As a response to, error information indicating the error content is received from the remote host 41.

(Step S312)
The own host 31 sends the error information received from the other host 41 to the branch office system 20 of the branch that is the original requester of the transaction, together with the transmission number associated with the transaction that caused the error. To do. Note that the branch office system 20 of the branch office that is the request source may be specified based on, for example, information on the requester who is the source of remittance at the time of the remittance transaction (for example, the branch name included in the account information of the requester). Good. Further, as another aspect, by including the information of the branch office as the request source in the transaction data, the branch office system of the branch office as the request source based on the information of the branch office included in the transaction data. 20 may be specified.

(Step S211)
The communication unit 22 receives error information and a transmission number transmitted from the host 31 to the sales office system 20. The communication unit 22 outputs the error information and the transmission number received from the host 31 to the output terminal 21.

  The output terminal 21 receives the error information and the transmission number notified from the local host 31 from the communication unit 22. The output terminal 21 transmits the error information and the transmission number received from the communication unit 22 to the center system 10 via the communication unit 23. At this time, the output terminal 21 receives an input of information indicating the correction content for correcting the result data from an operator (for example, an operator) in the sales office system 20 and receives the information indicating the input correction content. You may comprise so that it can transmit with error information and a transmission number.

(Step S111)
The communication unit 15 receives error information and a calling number for correcting and deleting the result data in the result master D11 from the sales office system 20. At this time, the communication unit 15 may receive the information indicating the correction content together with the error information and the transmission number. The error information and the transmission number transmitted from the sales office system 20 are notified to an operator (for example, an operator) in the center system 10 via the communication unit 15.

  In this way, the transmission number is notified together with the error information, so that the operator corresponds to the performance data to be corrected or deleted based on the notified transmission number, that is, the transaction in which the error has occurred. The result data can be specified from the result master D11.

  For example, when referring to target performance data, the operator inputs the notified calling number as a search condition for performance data via the terminal 11. The specifying unit 122 receives information indicating the transmission number as a search condition, and specifies the result data in which the information of the transmission number c16 matches the transmission number specified as the search condition from the result master D11.

  The identifying unit 122 causes the terminal 11 to display each piece of information included in the identified record data. Thereby, the operator can refer to each piece of information of the target performance data via the terminal 11.

  Further, when correcting the target performance data, the operator inputs the notified transmission number and information indicating the correction content via the terminal 11.

  The update unit 123 receives information indicating the transmission number and information indicating the correction contents of the record data corresponding to the transmission number from the terminal 11. The update unit 123 specifies the record data corresponding to the transmission number from the record master D11 using the received call number as a search condition. The update unit 123 updates the identified result data based on information indicating the correction content.

  Further, when deleting the target performance data, the operator inputs the notified calling number and the deletion instruction via the terminal 11.

  The update unit 123 receives from the terminal 11 information indicating the transmission number and an instruction to delete the record data corresponding to the transmission number. When receiving the deletion instruction together with the information indicating the transmission number, the update unit 123 specifies the actual data corresponding to the transmission number from the actual master D11 using the received transmission number as a search condition, and is specified. The result data is deleted from the result master D11.

  In addition, when the performance data is deleted from the performance master D11 and the previous generation performance data corresponding to the performance data exists, the update unit 123 converts the previous generation performance data into the deleted performance data. The generation information c15 is updated so that the generation is the current generation. As a specific example, when the generation information c15 deletes the performance data of “current generation” and the “old generation” performance data corresponding to the performance data exists, ”Is updated to“ current generation ”.

  In the above description, the error information, the transmission number, and the information indicating the correction contents transmitted from the branch office system 20 are notified to the operator in the center system 10. However, the information is sent to the update unit 123. You may operate | move so that it may notify directly. In this case, the update unit 123 specifies the record data to be corrected or deleted from the record master D11 based on the notified transmission number. The update unit 123 may correct the identified result data based on the information indicating the notified correction content. Further, a deletion instruction may be notified to the updating unit 123 instead of the information indicating the correction content. In this case, the update unit 123 may receive the notification of the deletion instruction and delete the identified result data from the result master D11. Moreover, when the information which shows the correction content is not notified, the update part 123 may delete the identified track record data from the track record master D11.

  The series of operations described above can be configured by a program for causing a CPU of a device that operates each component of the center system 10, the branch office system 20, and the own system 30 to function. This program may be configured to be executed via an OS (Operating System) installed in the apparatus. In addition, the position of the program is not limited as long as the apparatus including the configuration for executing the above-described processing can be read. For example, the program may be stored in a recording medium connected from the outside of the apparatus. In this case, it is preferable to connect the recording medium storing the program to the apparatus so that the CPU of the apparatus executes the program.

  As described above, in the transaction information management system according to the present embodiment, the calling number issued for each transaction by the own host 31 is stored in the record master D11 in association with the record data corresponding to the transaction. By setting it as such a structure, the transaction processed by the own host 31 and the performance data memorize | stored in the performance master D11 are linked | related. As a result, when an error occurs in the transaction, by receiving a notification of the transmission number corresponding to the transaction from the own host 31 together with the error information, based on the notified transmission number, Corresponding performance data can be uniquely identified. That is, since the operator can specify the target performance data without referring to the transaction contents of each of the performance data, the labor involved in specifying the performance data is reduced.

[Modification]
Next, a transaction information management system according to a modification will be described. In the transaction information management system according to the modified example, data corresponding to the result master D11 (hereinafter referred to as the result master D21) for use in the business at the store side also exists on the store system 20 side. In the transaction information management system according to the modified example, when the error information is notified from the own host 31, the sales record system D21 is corrected on the branch office system 20 side, and the corrected content is also stored in the performance master D11 on the center system 10 side. It is different from the transaction information management system according to the embodiment described above in that it is reflected.

  Hereinafter, the transaction information management system according to the modification will be described with reference to FIG. 8 while focusing on the configuration different from the above-described embodiment. FIG. 8 is a flowchart showing a series of operations of the transaction information management system according to the modified example, and a process for identifying and correcting the corresponding performance data based on the transmission number included in the error notified from the own host 31 Shows the flow. In addition, about the flow of the process which requests remittance transaction to the own host 31, and registers the performance data of the transaction in the performance master D11 in the performance master storage unit 13, it is the same as the transaction information management system according to the above-described embodiment. Therefore, detailed description is omitted.

(Step S311)
The own host 31 receives a response to the remittance transaction request from the other bank host 41. At this time, for example, when the transaction cannot be completed normally, such as when the account of the recipient designated at the time of requesting the remittance transaction does not exist on the other bank host 41 side, the own host 31 requests the remittance transaction. As a response to, error information indicating the error content is received from the remote host 41.

(Step S312)
The own host 31 sends the error information received from the other host 41 to the branch office system 20 of the branch that is the original requester of the transaction, together with the transmission number associated with the transaction that caused the error. To do. The operation so far is the same as that of the transaction information management system according to the above-described embodiment.

(Step S221)
The communication unit 22 receives error information and a transmission number transmitted from the host 31 to the sales office system 20. The communication unit 22 outputs the error information and the transmission number received from the host 31 to the output terminal 21.

  The output terminal 21 outputs the received error information and the transmission number so that an operator (for example, a store operator) in the store system 20 can refer to it. Specifically, the output terminal 21 may display the content of the error information and the transmission number associated with the error information on the monitor. As another aspect, the output terminal 21 may be operated so as to print the content of the error information and the transmission number associated with the error information by a printing device such as a printer. Thus, if the operator in the sales office system 20 can refer, the aspect in which the output terminal 21 outputs error information and a transmission number is not limited.

  The output terminal 21 according to the modified example is configured to be able to refer to and update the sales result master D21 on the sales office side. Based on the contents included in the output error information, the operator on the branch office side specifies the actual data from the actual result master D21 via the output terminal 21, and instructs to correct or delete the specified actual data. . The output terminal 21 corrects or deletes the specified performance data based on the content instructed by the operator.

(Step S222)
When the record data in the record master D21 is corrected, the output terminal 21 associates information indicating the correction content with respect to the corrected record data and the transmission number corresponding to the error information that is the basis of the correction. 23 to the center system 10. When the record data in the record master D21 is deleted, the output terminal 21 associates the delete instruction with the transmission number corresponding to the error information that is the source of the deletion, and the center system 10 via the communication unit 23. Send to.

(Step S121)
The communication unit 15 receives information indicating correction contents, a deletion instruction, and a transmission number from the sales office system 20. The communication unit 15 outputs information indicating the details of correction, a deletion instruction, and a transmission number to the update unit 123.

  When correcting the target performance data, the update unit 123 receives from the communication unit 15 information indicating the transmission number and information indicating the correction contents of the result data corresponding to the transmission number. The update unit 123 specifies the record data corresponding to the transmission number from the record master D11 using the received call number as a search condition. The update unit 123 updates the identified result data based on information indicating the correction content.

  In addition, when deleting target performance data, the update unit 123 receives from the communication unit 15 information indicating a transmission number and an instruction to delete the performance data corresponding to the transmission number. When receiving the deletion instruction together with the information indicating the transmission number, the update unit 123 specifies the actual data corresponding to the transmission number from the actual master D11 using the received transmission number as a search condition, and is specified. The result data is deleted from the result master D11.

  As described above, the transaction information management system according to the modification shows a configuration in which the record master is managed by both the sales office system 20 and the center system 10. In such a configuration, in the transaction information management system according to the modification, when the record data is corrected on the sales office system 20 side, information indicating the correction contents and the transmission number notified from the own host 31 are sent to the center system. 10 is notified. Thereby, since the performance data can be uniquely specified on the center system 10 side based on the transmission number, the correction to the performance data performed on the sales office system 20 side without any intervention by the operator is performed on the center system 10 side. Can be reflected in the actual data.

  The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

DESCRIPTION OF SYMBOLS 10 Center system 11 Terminal 12 Result master management server 121 Processing request part 122 Specification part 123 Update part 13 Result master memory | storage part 14 Transmission terminal 15 Communication part 20 Branch office system 21 Output terminal 22 Communication part 23 Communication part 30 Own system 31 Own host 40 Other Bank System 41 Other Bank Host

Claims (10)

A storage unit that stores data used for the transaction as performance data in association with identification information issued at the time of the transaction,
A specific unit that receives the notification of the identification information and identifies the record data associated with the notified identification information from the storage unit;
A transaction information management server comprising:   The transaction information management server according to claim 1, further comprising an update unit that updates or deletes the record data corresponding to the notified identification information.   The plurality of pieces of record data are stored in the storage unit by generation along a time axis, and the plurality of record data of different generations are associated with different identification information, respectively. The transaction information management server according to 1 or 2.   4. The transaction information management server according to claim 3, wherein the storage unit stores a plurality of record data for each generation of the transaction for each generation. 5.   When the achievement data of one generation stored in the storage unit is deleted, the achievement data corresponding to the generation immediately before the one generation is set as the achievement data corresponding to the one generation. The transaction information management server according to claim 3 or 4, characterized in that   The said specific | specification part receives the notification of the said identification information corresponding to the said transaction used as an error, and specifies the said performance data corresponding to the said transaction from the said memory | storage part. The transaction information management server according to one item.   Requesting the transaction to a host computer based on the result data, receiving the identification information issued in response to the transaction as a response to the request, and associating the identification information issued to the result data with the storage unit The transaction information management server according to claim 1, further comprising a registration unit that is stored in the transaction information management server. A storage unit that stores data used for the transaction as performance data in association with identification information issued at the time of the transaction,
A specific unit that receives the notification of the identification information and identifies the record data associated with the notified identification information from the storage unit;
An output unit that outputs the identification information corresponding to the transaction in which an error has occurred;
With
The transaction information management system, wherein the identification unit identifies the performance data associated with the identification information output from the output unit. Storing the data used for the transaction as performance data in the storage unit in association with the identification information issued at the time of the transaction;
Receiving the notification of the identification information, and specifying the performance data associated with the notified identification information from the storage unit;
The transaction information management method characterized by including. A function for storing data used in the transaction as performance data and storing it in the storage unit in association with the identification information issued at the time of the transaction,
A function of receiving the notification of the identification information and identifying the performance data associated with the notified identification information from the storage unit;
The transaction information management program characterized by performing.

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