JP2013218526A - Store staff management utilization system and store staff management utilization method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a store staff management utilization system for supporting a series of works from the creation of a staff work schedule time in a store to the recruit of a staff.SOLUTION: By the staff registration processing of a center processing server 200, staff members who are working in a store 11 are registered. By work timetable creation processing, a work timetable is created on the basis of working hour application, and when working hour change application is received from a staff, the work timetable is changed, and the changed work timetable is transmitted to the staff. By individual contact processing, attendance confirmation is transmitted on the day before the attendance scheduled date of the staff, and when the contact of a sudden day-off is received, another staff who is able to work instead is searched. By work result total creation processing, working hours, the number of days of absence and the incomes of the staff members are totaled daily, weekly and yearly. By recruit processing, the staff is selected on the basis of the work information of the staff, and the application of a friend of an SNS community 13 to which the selected staff is assigned is accepted.

Description

  The present invention relates to a store staff management and utilization system for managing staff hours in a store to recruiting staff (hereinafter referred to as recruitment), and a store staff management and utilization method thereof.

  In stores that require customer service, it is necessary to adjust the number of employees (hereinafter referred to as staff) such as part-time workers and the working hours of staff in accordance with the number of customers in the store. In order to adjust the working hours of staff in such stores, first the number of customers is predicted for each day of the week and time, and the necessary number of staff is secured and allocated to the predicted number of customers. . However, in order to create such a work schedule, the staff submits the wishes for work days and time zones, and the store manager or a full-time staff responsible for preparing the work schedule meets the wishes. Have created. However, even when the work schedule is created over time as described above, the staff may request a change in work hours. In addition, there may be a sudden break from the staff just before the working day. In such a case, it is necessary to find another staff member who can work instead of this staff member and change the work schedule. In addition, staff with limits on monthly working hours and annual income limits must adjust working hours taking these restrictions into account. Furthermore, when the staff is not familiar with other staff in the store, the staff may not settle and may quit in a short period of time. For this reason, job offers must be made at all times, and store managers must be careful not to run out of staff. As described above, the task of managing store staff is difficult, but a system for supporting these tasks has not been provided.

  There is the following Patent Document 1 as a technique relating to the creation of a schedule table of work modes. In Patent Document 1, when a specific employee who is scheduled to work at a specific date and time in a completed schedule table becomes unable to work, a schedule that can be reorganized while optimizing the schedule at this specific date and time A table creation device and program are provided.

JP 2009-37568 A

  With such a schedule table creation device and program of Patent Document 1, a schedule can be reorganized when a specific employee who is scheduled to work at a specific date and time in the schedule table becomes unable to work. However, it is not possible to create a schedule table in consideration of sudden breaks in employees. Further, in stores that require customer service, a system that supports the work of managing store staff is required.

  This invention is made | formed in view of such a condition, and it aims at providing the store staff management utilization system which can solve the said subject, and its store staff management utilization method.

The store staff management and utilization system of the present invention includes a staff registration means for registering staff personal information of store staff, a work time application request to a mobile terminal set in the staff personal information, and a work from the mobile terminal. A work schedule preparation means for receiving a time application and creating a work schedule based on the work time application, and sending a work confirmation to the mobile terminal of the staff scheduled to work the next day using the work schedule, An individual contact means for sending a work request to the mobile terminal of another staff when a staff member's absence from the mobile terminal is received, and a work performance totaling means for summing up the work performance of the staff It is a feature.
Further, the work schedule creation means of the store staff management utilization system of the present invention transmits the work schedule to the mobile terminal of the staff and receives the change of work time from the mobile terminal of the staff, the work schedule And the changed work schedule is transmitted to the portable terminal of the staff set in the staff personal information.
Further, the individual contact means of the store staff management utilization system of the present invention updates the number of absentee days of the scheduled staff set in the staff working information when the scheduled staff is changed, The change of the schedule and the changed work schedule are transmitted to the portable terminal of the staff set in the staff personal information.
Further, the work performance totaling means of the store staff management and utilization system of the present invention totals the work performance based on the work schedule, and the totaled work performance is set in the store terminal of the store and the staff personal information. It transmits to the said portable terminal of a certain staff.
Further, the store staff management and utilization system of the present invention includes a recruiting unit, and the recruiting unit includes a friend introduction campaign Web page on the mobile terminal set in the staff personal information of the staff selected from the staff work information. It is characterized by transmitting information.
Further, the staff registration means, work schedule preparation means, individual contact means, work performance totaling means, and recruiting means of the store staff management utilization system of the present invention are provided in the center processing server of the store staff management utilization center. It is characterized by that.
The store staff management utilization method of the store staff management utilization system of the present invention includes a staff registration step of registering staff personal information of store staff, and a work time application request is transmitted to the mobile terminal set in the staff personal information. A work schedule preparation step for receiving a work time application from the mobile terminal and creating a work schedule based on the work time application, and confirming the attendance to the mobile terminal of the staff who is scheduled to work the next day by the work schedule When the absence notification is received from the mobile terminal of a staff member who is scheduled to work, an individual contact process for transmitting a work request to the mobile terminal of another staff member, and a work result totaling process for summing up the work performance of the staff member And a process.

  According to the store staff management and utilization system and the store staff management and utilization method of the present invention, a work schedule is created based on the staff's working hours application, and even if there is a sudden contact from the staff, it is instead A store staff management system that supports store staff management by searching for other staff members who can work, and also supports recruitment of staff of staff who are currently working, and store staff management Utilization methods can be provided.

It is a figure which shows the outline | summary of the store staff management utilization system which concerns on embodiment of this invention. It is a figure which shows the structure of the shop staff management utilization processing server which concerns on embodiment of this invention. It is a figure which shows the structure of the store staff management utilization file server which concerns on embodiment of this invention. It is a figure which shows the outline | summary of the process sequence in the store staff management utilization system which concerns on embodiment of this invention. It is a flowchart of the staff registration process which concerns on embodiment of this invention. It is a flowchart of the work schedule preparation process which concerns on embodiment of this invention. It is a figure which shows an example of the work schedule according to the embodiment of the present invention. It is a flowchart of the individual contact process which concerns on embodiment of this invention. It is a flowchart of the work performance totaling process which concerns on embodiment of this invention. It is a figure which shows an example of the work performance totaling table according to the day and the week which concerns on embodiment of this invention. It is a flowchart of the recruiting process which concerns on embodiment of this invention. It is a figure which shows an example of the campaign part of the friend introduction campaign Web page which concerns on embodiment of this invention.

  A mode for carrying out the present invention (hereinafter referred to as an embodiment) will be described with reference to the drawings. In the embodiment, the staff is registered, a work schedule is created based on the registered staff's working hours application, and other staff who can work instead are automatically replaced even if there is a sudden contact from the staff Providing a service (hereinafter referred to as a store staff management utilization service) for searching for and recruiting a friend of the community to which the currently working staff belongs.

  The outline | summary of the store staff management utilization system 10 of this embodiment is demonstrated using FIG. As shown in FIG. 1, the store staff management and utilization system 10 includes a store terminal 100, a center processing server 200, a center file server 300, a center mail server 400, a center Web server 500, a portable terminal 600, and an SNS (social networking service) server. 700. The store terminal 100 is installed in the store 11. The center processing server 200, the center file server 300, the center mail server 400, and the center Web server 500 are connected by a center LAN (Local Area Network) 12a and installed in the store staff management utilization center 12. Staff A is a staff working at the store 11. The staff A belongs to an SNS (Social Networking Service) community (hereinafter referred to as SNS community) 13 provided by the SNS server 700, and the staff A who belongs to the SNS community 13 and the friends of the staff A The mobile terminal 600 can share information disclosed in the SNS community 13. In FIG. 1, only the staff A is shown, but in the store 11, in addition to the staff A, a plurality of staff such as the staff B and the staff C are working. In addition, a plurality of staff such as staff B and staff C can also share information with friends of the SNS community when they belong to the SNS community. The SNS server 700 is installed at a base (hereinafter referred to as an SNS base) 14 that provides the SNS. Store terminal 100, center mail server 400, center Web server 500, portable terminal 600, and SNS server 700 can be connected to network 800. Since the center processing server 200 and the center file server 300 are not connected to the network 800, the information of the center processing server 200 and the center file server 300 is protected from the outside.

  The store terminal 100 is a terminal that accesses the store staff management utilization site provided by the center Web server 500 and performs staff registration, work schedule creation, work schedule change, and staff recruitment of the store 11. The center processing server 200 is a server that executes processing of the store staff management utilization site provided by the center Web server 500. The center file server 300 is a file server in which data used in the store staff management utilization site provided by the center Web server 500 is stored. The center mail server 400 is a server that transmits / receives mails to / from the store terminal 100 and the mobile terminals 600 of staff working at the store 11. The center Web server 500 is a server that provides a store staff management utilization site to the store terminal 100 of the store 11 that provides the store staff management utilization service and the mobile terminal 600 of the staff working at the store 11. The SNS server 700 is a server that builds an SNS community and provides a service that allows only members belonging to the community to share information.

  Next, the functional configuration of the center processing server 200 will be described with reference to FIG. The center processing server 200 includes a LAN interface unit 210 and a function processing unit 220. The LAN interface unit 210 is an interface for connecting to a center LAN 12a installed in the store staff management utilization service center 12 and transmitting / receiving data to / from other servers via the center LAN 12a. The function processing unit 220 is a processing unit that realizes a function in software by a CPU (Central Processing Unit) of the center processing server 200. The function processing unit 220 includes a staff registration processing unit 220a, a work schedule creation processing unit 220b, an individual contact processing unit 220c, a work performance totaling processing unit 220d, and a recruiting processing unit 220e. The staff registration processing unit 220a performs staff registration processing in the store 11 using the store staff management utilization service. The work schedule creation processing unit 220b performs a work schedule creation process for the registered staff. The individual contact processing unit 220c performs a contact process for confirming attendance to the staff on the day before the scheduled attendance of the staff. The work performance totaling processing unit 220d performs a totaling process of the hours worked by the staff and the personnel expenses (salary) of the staff. The recruit processing unit 220e performs a recruit process on the friends of the SNS community to which the staff belongs via the staff.

  Next, the functional configuration of the center file server 300 will be described with reference to FIG. The center file server 300 includes a LAN interface unit 310 and a storage unit 320. The LAN interface unit 310 is an interface for connecting to the center LAN 12a installed in the store staff management utilization service center 12 and transmitting / receiving data to / from other servers via the center LAN 12a. The storage unit 320 is a large-capacity disk, and includes a staff information storage file 320a, a work schedule information storage file 320b, a work record information storage file 320c, a recruit information storage file 320d, a mail information storage file 320e, and a Web page information storage file. 320f. The staff information storage file 320a includes information on the staff's personal information (hereinafter referred to as staff personal information) such as the staff's name, gender, date of birth, address, and e-mail address, and the work start date of the store 11 and past work. Information on the work status of the staff (hereinafter referred to as staff work information) such as the total time and the number of days of sudden holidays (hereinafter referred to as absentee days) is stored. The work schedule information storage file 320b stores information on the scheduled work date and working hours for each staff in the store 11. The work performance information storage file 320c includes the actual work hours and labor costs (salary) for each staff, calculated by day, week, month, and year in the store 11, and the year from the beginning of each year to the current date. Work performance information such as income is stored. Recruit information storage file 320d stores recruitment campaign information, staff information that participated in the campaign, and application information of staff friends. The mail information storage file 320e stores mail transmitted / received by the center mail server 400 and data attached to the mail. The web page information storage file 320f stores information on the web page of the store staff management utilization site provided by the center web server 500. The Web page of the store staff management utilization site includes Web pages such as a staff registration Web page 320f1 and a friend introduction campaign Web page 320f2.

  Next, a processing procedure for managing and utilizing store staff using the store staff management and utilization system 10 shown in FIG. 1 is shown in FIG. As shown in FIG. 4, the processing procedures for managing and utilizing store staff are staff registration processing (step S10), work schedule creation processing (step S20), individual contact processing (step S30), and work record total creation ( Step S40) and a recruiting process (Step S50). In the staff registration process (step S10), the staff personal information of the staff of the store 11 is registered. In the work schedule creation process (step S20), a work schedule is created based on the work time application, and when the work time change application is received from the staff, the work schedule is changed, and the changed work schedule is staffed. Send to. In the individual communication process (step S30), the attendance confirmation is performed on the day before the attendance date of the staff, and even if there is a sudden contact from the staff, other staff who can work instead are automatically searched for and the changed work schedule Send the table. In the work performance tabulation creation (step S40), the day and time the staff worked, the number of absentee days, the staff cost (salary) of the staff, and the like are tabulated daily, weekly, and yearly. In the recruiting process (step S50), the staff is selected based on the staff work information, and the SNS community friend to which the staff belongs is recruited. Details of the processing of these steps will be described later.

  The procedure of the staff registration process in step S10 of FIG. 4 will be described using the flowchart of the staff registration process of FIG.

(Step S101)
First, the store manager of the store 11 or the person in charge of work schedule preparation accesses the store staff management utilization site provided by the center Web server 500 from the store terminal 100, and displays the staff registration Web page 320f1 (see FIG. 3) on the screen of the store terminal 100. indicate.

(Step S102)
Next, the manager of the store 11 or the person in charge of creating the work schedule sets the staff personal information of the staff employed at the store 11 from the staff registration Web page 320f1 displayed on the screen of the store terminal 100. For retired staff, the registered staff personal information is deleted.

(Step S103)
Next, the staff registration processing unit 220a of the center processing server 200 stores the staff personal information set in the staff registration Web page 320f1 in the staff information storage file 320a of the center file server 300.

  The procedure for the work schedule preparation process in step S20 of FIG. 4 will be described using the flowchart of the work schedule preparation process of FIG.

(Step S201)
First, the work schedule creation processing unit 220b of the center processing server 200, when the work schedule schedule creation date determined in advance is reached, the staff mobile terminal 600 registered in the staff information storage file 320a of the center file server 400. The work time application request mail is sent all at once via the center mail server 400.

(Step S202)
Next, the staff's mobile terminal 600 receives the work time application request mail, and the staff transmits the work time application mail from the mobile terminal 600 to the center mail server 400. The work schedule creation processing unit 220 b of the center processing server 200 receives a work time application mail via the center mail server 400.

(Step S203)
Next, the work schedule creation processing unit 220b of the center processing server 200 creates work schedule data based on the work hours application of the staff, and stores it in the work schedule information storage file 320b of the center file server 300. To create work schedule data based on the staff's working time application, it is necessary to prioritize the staff's working time application and use program processing that can arrange the required number of staff for each time zone it can.

(Step S204)
Next, the work schedule creation processing unit 220b of the center processing server 200 transmits the work schedule data created in step S203 to the mobile terminals 600 of all the staff registered in the staff information storage file 320a of the center file server 400. To do.

(Step S205)
Next, the work schedule creation processing unit 220b of the center processing server 200 determines whether a work time change mail has been received from the staff who has transmitted the work schedule data. When the working time change mail is received (Yes in step S205), the process proceeds to step S206. When the work time change mail is not received (No in step S205), the work schedule creation processing unit 220b of the center processing server 200 ends the work schedule creation processing.

(Step S206)
Next, the work schedule creation processing unit 220b of the center processing server 200 changes the work schedule data created in step S203 based on the work time change transmitted from the staff, and the work schedule information storage file of the center file server 300 is changed. The work schedule data of 320b is overwritten.

(Step S207)
Next, the work schedule creation processing unit 220b of the center processing server 200 transmits the work schedule data changed in step S206 to the mobile terminals 600 of all the staff registered in the staff information storage file 320a of the center file server 400. Then, the work schedule creation process is completed.

  FIG. 7 shows a daily work schedule 910 obtained by editing the work schedule data stored in the work schedule information storage file 320b of the center file server 300. If the store terminal 100 or the staff mobile terminal 600 accesses the store staff management utilization site of the center Web server 500 and requests the display of the daily work schedule 910, the screen of the store terminal 100 or the staff mobile terminal 600 is displayed on a daily basis. A work schedule 910 is displayed. When displaying the weekly work schedule, “weekly” is set. When displaying the monthly work schedule, “monthly” is set. When displaying the work schedule by year, “by year” is set. In the daily work schedule 910 in FIG. 7, the work schedule 910 having the same number of persons as the required number of persons is arranged by arranging the staff A, the staff B, and the staff C according to the necessary number of persons in the time zone. Can be created.

  The individual contact process in step S30 of FIG. 4 will be described using the flowchart of the individual contact process of FIG.

(Step S301)
First, the individual contact processing unit 220c of the center processing server 200 confirms via the center mail server 400 to the portable terminal 600 of the staff who is scheduled to work the next day from the work schedule information storage file 320b of the center file server 400. send an email.

(Step S302)
Next, the staff portable terminal 600 receives the confirmation mail, and the staff transmits the attendance mail or absence mail from the portable terminal 600 to the center mail server 400. The individual contact processing unit 220 c of the center processing server 200 receives the attendance mail or absence mail via the center mail server 400.

(Step S303)
Next, the individual contact processing unit 220c of the center processing server 200 determines whether or not an absence mail is received from the mobile terminal 600 of the staff. When the absence mail is received (Yes in step S303), the process proceeds to step S304. When the absence mail has not been received (No in Step S303), the individual contact processing unit 220c of the center processing server 200 ends the individual contact processing.

(Step S304)
Next, the individual contact processing unit 220c of the center processing server 200 requests next-day attendance to all the staff other than the staff who are absent from work via the center mail server 400 in order to search for staff to work instead of the absentee staff. Send all emails at once.

(Step S305)
Next, the individual contact processing unit 220c of the center processing server 200 determines whether or not a work-enabled email has been received from the staff who sent the next-day work request email. When a work attendance mail is received (Yes in step S305), the process proceeds to step S306. If the staff member who sent the next day attendance request mail has not received a mail that can be attended (No in step S305), the process proceeds to step 311.

(Step S306)
When the answer is Yes in step S305, the individual contact processing unit 220c of the center processing server 200 sends the next day attendance decision mail to the mobile terminal 600 of the staff who has transmitted the next day attendable mail first via the center mail server 400. Send.

(Step S307)
Next, the individual contact processing unit 220c of the center processing server 200 has already determined that the next day attendee has been sent via the center mail server 400 to the portable terminal 600 of the staff who has sent a mail that can be attended the next day but is no longer required to attend the next day. Send an email notifying you that you have finished.

(Step S308)
Next, the individual contact processing unit 220c of the center processing server 200 changes the staff absent from the work schedule data already created to the staff who works, and the work schedule table of the work schedule information storage file 320b of the center file server 300 is changed. Overwrite the data.

(Step S309)
Next, the individual contact processing unit 220c of the center processing server 200 updates the number of absentee days of the staff corresponding to the absentee staff set in the staff information storage file 320a of the center file server 400.

(Step S310)
Next, the individual contact processing unit 220c of the center processing server 200 transmits the work schedule table data changed in step S308 to the portable terminals 600 of all the staff registered in the staff information storage file 320a of the center file server 400.

(Step S311)
When No in step S 305, the individual contact processing unit 220 c of the center processing server 200 sends an e-mail notifying that the staff who is working in place of the absentee staff is not found via the center mail server 400. It transmits to the shop terminal 100, and an individual contact process is complete | finished.

  The work performance totaling process in step S40 in FIG. 4 will be described using the flowchart of the work performance totaling process in FIG.

(Step S401)
First, the work record totaling processing unit 220d of the center processing server 200 confirms whether the current date is a week totaling date. When it is a week total day (Yes in step S401), the process proceeds to step S402. If it is not a week counting day (No in step S401), the process proceeds to step S406.

(Step S402)
When the answer is Yes in step S401, the work record totaling processing unit 220d of the center processing server 200 is based on the work schedule table data in the work schedule information storage file 320b of the center file server 300, and the work hours of one week for each staff member ( (Hereinafter referred to as weekly working hours) and one week staff personnel costs (hereinafter referred to as weekly labor costs).

(Step S403)
Next, the work record totaling processing unit 220d of the center processing server 200 stores the weekly work hours and the weekly labor cost calculated in step S402 in the work record information storage file 320c of the center file server 300.

(Step S404)
Next, the work record totaling processing unit 220d of the center processing server 200 transmits the weekly working hours and the weekly labor cost (salary) for each staff to the corresponding staff mobile terminal 600 via the center mail server 400.

(Step S405)
Next, the work record totaling processing unit 220 d of the center processing server 200 transmits the weekly working hours and weekly labor costs of all the staffs to the store terminal 100 via the center mail server 400.

(Step S406)
Next, the work performance total processing unit 220d of the center processing server 200 confirms whether the current date is the total date of the month. When it is the total day of the month (Yes in step S406), the process proceeds to step S407. When it is not the total date of the month (No in step S406), the process proceeds to step S411.

(Step S407)
If Yes in step S406, the work record totaling processing unit 220d of the center processing server 200 determines 1 for each staff based on the weekly work hours and the weekly labor cost of the staff work record information storage file 320c of the center file server 300. Monthly working hours (hereinafter referred to as monthly working hours) and monthly staff costs (hereinafter referred to as monthly personnel costs) are tabulated.

(Step S408)
Next, the work record totaling processing unit 220d of the center processing server 200 stores the monthly work hours and the monthly labor cost calculated in step S407 in the work record information storage file 320c of the center file server 300.

(Step S409)
Next, the work record totaling processing unit 220d of the center processing server 200 transmits the monthly working hours and the monthly labor cost (salary) for each staff to the corresponding staff mobile terminal 600 via the center mail server 400.

(Step S410)
Next, the work record totaling processing unit 220 d of the center processing server 200 transmits the monthly working hours and monthly labor costs of all the staff to the store terminal 100 via the center mail server 400.

(Step S411)
Next, the work record totaling processing unit 220d of the center processing server 200 confirms whether the current date is the total date of the year. When it is the year counting date (Yes in step S411), the process proceeds to step S412. If it is not the year totaling date (No in step S411), the work performance totaling process is terminated.

(Step S412)
When Yes in step S411, the work record totaling processing unit 220d of the center processing server 200 determines 1 for each staff based on the monthly work hours and the monthly labor cost in the staff work record information storage file 320c of the center file server 300. The annual working hours (hereinafter referred to as annual working hours) and the staff costs for one year (hereinafter referred to as annual personnel costs) are tabulated.

(Step S413)
Next, the work record totaling processing unit 220d of the center processing server 200 stores the annual work hours and the annual labor cost calculated in step S412 in the work record information storage file 320c of the center file server 300.

(Step S414)
Next, the work record totaling processing unit 220d of the center processing server 200 transmits the annual working hours and the annual labor cost (salary) for each staff to the corresponding staff mobile terminal 600 via the center mail server 400.

(Step S415)
Next, the work record totaling processing unit 220d of the center processing server 200 transmits the annual work hours and annual labor costs of all the staffs to the store terminal 100 via the center mail server 400, and ends the work record totaling process. .

  FIG. 10 shows a daily / weekly work record total table 920 obtained by editing work record data stored in the work record information storage file 320c of the center file server 300. The daily / weekly work performance summary table 920 accesses the store staff management utilization site of the center Web server 500 from the store terminal 100 or the mobile terminal 600 of the staff, and requests display of the daily / weekly work performance summary table 920. Then, the daily / weekly work performance summary table 920 is displayed on the screen of the store terminal 100 or the mobile terminal 600 of the staff. Set "Monthly / Yearly" when displaying the monthly / yearly work performance summary table. When displaying the annual income of the staff, “annual income” is set. In the daily / weekly work result totaling table 920 in FIG. 10, the daily working hours, personnel expenses (salary), and transportation expenses of the staff A, staff B, and staff C are displayed. , And staff C's weekly working hours and personnel costs (salary).

  The recruiting process in step S50 in FIG. 4 will be described using the flowchart of the recruiting process in FIG.

(Step S501)
First, the store manager of the store 11 accesses the store staff management utilization site of the center Web server 500 from the store terminal 100 and displays the friend introduction campaign Web page 320f2 (see FIGS. 3 and 12) on the screen of the store terminal 100. Recruit processing starts.

(Step S502)
Next, the recruiting processing unit 220e of the center processing server 200 selects a staff member who has a long service period and a short absence period from the staff information storage file 320a of the center file server 300, and displays it on the screen of the store terminal 100. When the store manager of the store 11 sets the campaign period, the campaign content, and the staff name on the friend introduction campaign web page 320f2, the recruiting processing unit 220e of the center processing server 200 stores the campaign period, the campaign content, and the staff name on the center file server 300. Is stored in the recruit information storage file 320d.

(Step S503)
Next, when the store manager of the store 11 sets the staff name in the friend introduction campaign Web page 320f2, the recruit processing unit 220e of the center processing server 200 passes the center mail server 400 through the URL (Uniform Resource) of the friend introduction campaign Web page 320f2. Locator) is transmitted to the portable terminal 600 of the staff selected in step S502. For example, if the staff A is the staff selected in step S502, the staff A is set in the friend introduction campaign Web page 320f2, and the URL of the friend introduction campaign Web page 320f2 is transmitted to the mobile terminal 600 of the staff A.

(Step S504)
Next, the staff mobile terminal 600 receives the URL of the friend introduction campaign Web page 320f2. The staff performs setting to share the friend introduction campaign Web page 320f2 with the friends of the SNS community from the mobile terminal 600. For example, when the URL of the friend introduction campaign Web page 320f2 is transmitted to the mobile terminal 600 of the staff A, a friend who belongs to the SNS community 13 of the staff A can access the friend introduction campaign Web page 320f2.

(Step S505)
Next, when a friend of a staff member belonging to the SNS community accesses the friend introduction campaign Web page 320f2 and sets application data to apply for the staff, the recruit processing unit 220e of the center processing server 200 stores the application data in the center. The data is stored in the recruit information storage file 320d of the file server 300.

(Step S506)
Next, when the friend of the staff is adopted as the staff of the store 11, the store manager of the store 11 sets the staff personal information of the staff friend from the staff registration Web page 320f1 displayed on the screen of the store terminal 100.

(Step S507)
Next, the staff personal information set in the staff registration Web page 320f1 is stored in the staff information storage file 320a of the center file server 300 by the staff registration processing unit 220a of the center processing server 200.

  FIG. 12 shows a campaign portion of the friend introduction campaign Web page 320f2 stored in the Web page information storage file 320f of the center file server 300. As shown in FIG. 12, the campaign part of the friend introduction campaign web page 320f2 includes a campaign period, a request for friend introduction, a procedure for sharing this friend introduction campaign web page 320f1 with a friend, and a store and its store. It consists of contents that introduce recommended products.

  In the store staff management and utilization system 10 as described above, one store 11 has been described, but the store staff management and utilization system 10 can be applied to a plurality of stores by identifying the store and the staff of the store. It is. In addition, when multiple stores in the same group use this store staff management and utilization service, staff from other stores in the same group can be found even when no staff can be found to replace the absentee staff in a certain store. It is also possible to send a work attendance e-mail to. In the recruiting process of the embodiment, a staff member who has worked for a long time and has a short number of absentee days is selected and recruited for the friend. However, the present invention is not limited to this. In the recruiting process, a friend who belongs to the same SNS community as the staff is targeted. However, the present invention is not limited to this, and the URL of the friend introduction campaign Web page 320f2 can be directly transmitted to the staff friend. In the embodiment, staff work schedule creation, work performance totalization, and recruitment are performed in a series of processes. However, the present invention is not limited to this, and work schedule creation and work performance totalization processing or recruitment processing is performed. It can also be performed separately. In the embodiment, the store terminal 100 is installed in the store 11, but the present invention is not limited to this, and the store terminal 100 may be a mobile terminal of the store manager. For example, when one store manager manages a plurality of stores, the store manager can check a work schedule, a work record totaling table, a staff application status, and the like from anywhere with a mobile terminal.

  According to such an embodiment, before the store manager or the person in charge of creating the work schedule creates the work schedule, the staff does not need to apply for work hours. In addition, since a confirmation e-mail can be automatically transmitted to the staff on the day before the staff's scheduled work day, the staff can be prevented from forgetting the work day. Further, even when a sudden holiday occurs, it is possible to automatically send an attendance request email to another staff member, so that it is not necessary for the store manager to contact the other staff member to make an attendance request. Also, the attendance schedule and work performance summary table can be confirmed from anywhere by the store terminal of the store or the mobile terminal of the staff. The attendance schedule and work performance summary table shows daily hours, weekly, monthly, and yearly working hours and income for each staff, so when staff have a limit on the working hours and annual income for one month, It can be adjusted in advance so that the limit is not exceeded. In addition, the store manager can easily check the labor cost of the store. In addition, a friend of a staff member who has worked for a long time and has few absentees is likely to be serious, and because there is a friend in the store, it is more likely that they will become familiar with other staff in the store, and this recruit will be used. It is possible to hire good staff. Further, in the store staff management and utilization system 10 of the embodiment, the center processing server 200 and the center file server 300 are not directly connected to the network 800, so that it is possible to protect information relating to the store 11, staff personal information of the store 11, and the like. .

  As described above, according to the store staff management and utilization system of the present invention and the store staff management and utilization method of the store staff management and use system, the work schedule is created based on the work hours application of the staff, and the staff suddenly takes a rest. Even if there is contact, the staff management of the store can be supported by searching for another staff who can work instead, and further, the recruitment of the staff of the staff currently working can be supported.

  The present invention is suitable for, but is not limited to, a store staff management utilization system for managing and utilizing staff from adjustment of staff working hours to recruitment in a store and a store staff management utilization method of the store staff management utilization system. However, the present invention can be applied to a general system that requires schedule adjustment.

10 ... Store staff management utilization system 11 ... Store 12 ... Store staff management utilization center 12a ... Center LAN
DESCRIPTION OF SYMBOLS 13 ... SNS community 14 ... SNS base 100 ... Store terminal 200 ... Center processing server 210 ... LAN interface part 220 ... Function processing Part 220a ... Staff registration processing part 220b ... Work schedule table creation processing part 220c ... Individual contact processing part 220d ... Work result totaling processing part 220e ... Recruit processing part 300 ... ··· Center file server 310 ··· LAN interface 320 ··· Storage unit 320a · · · Staff information storage file 320b · · · Work schedule information storage file 320c · · · Work performance information Storage file 320d ... Recruit information storage file 320e ... Mail information storage file 320f ... Web page information storage file 320f1 ... Staff registration web page 320f2 ... Friend introduction campaign web page 400 ... Center mail server 500 ... Center web server 600 ... Mobile Terminal 700 ... SNS server 800 ... Network 910 ... Daily work schedule 920 ... Daily / weekly work performance summary table

Claims (7)

Staff registration means for registering staff personal information of store staff;
A work schedule creation means for sending a work time application request to the mobile terminal set in the staff personal information, receiving a work time application from the mobile terminal, and creating a work schedule based on the work time application; ,
The attendance confirmation is sent to the mobile terminal of the staff who is scheduled to work the next day according to the work schedule, and when the absence notification is received from the mobile terminal of the staff who is scheduled to work, a work request is sent to the mobile terminal of another staff Individual communication means to send,
A store staff management and utilization system comprising: a work record totaling means for counting the work record of the staff.   The work schedule preparation means transmits the work schedule to the mobile terminal of the staff, and when the work time change is received from the mobile terminal of the staff, the work schedule is changed, and the changed work schedule is displayed. The store staff management utilization system according to claim 1, wherein the staff personal information is transmitted to the mobile terminal of the staff set in the staff personal information.   When the staff who is scheduled to work is changed, the individual contact means updates the number of absentee days of the staff scheduled for work set in the staff work information, the change of the work schedule, and the changed work schedule The store staff management utilization system according to claim 1 or 2, wherein the table is transmitted to the portable terminal of the staff set in the staff personal information.   The work performance totaling means totals work results based on the work schedule, and transmits the totaled work results to a store terminal of a store and the portable terminal of a staff set in the staff personal information. The store staff management and utilization system according to any one of claims 1 to 3, wherein the store staff management and utilization system is characterized. The store staff management and utilization system has a means of recruiting,
5. The friend introduction campaign Web page is transmitted to the portable terminal set in the staff personal information of the staff selected from the staff work information. The store staff management utilization system described in 1.   The said staff registration means, work schedule preparation means, individual contact means, work performance totaling means, and recruiting means are provided in the center processing server of the store staff management utilization center. 5. The store staff management utilization system according to any one of 5 above. Staff registration process to register staff personal information of store staff,
A work schedule creation step of transmitting a work time application request to the mobile terminal set in the staff personal information, receiving a work time application from the mobile terminal, and creating a work schedule based on the work time application; ,
The attendance confirmation is sent to the mobile terminal of the staff who is scheduled to work the next day according to the work schedule, and when the absence notification is received from the mobile terminal of the staff who is scheduled to work, a work request is sent to the mobile terminal of another staff An individual contact process to send,
A store staff management and utilization method of a store staff management and utilization system, comprising: a work record totaling step for counting the work performance of the staff.

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