JP2013171313A - Information processing device, program, and deposit and withdrawal system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To detect a fraud by a user occurring along with transaction processing by a deposit and withdrawal device.SOLUTION: The present invention relates to a deposit/withdrawal system including one or a plurality of deposit/withdrawal devices, and an information processing device for processing transaction history information generated by the deposit/withdrawal devices. The information processing device includes detecting means that detects a combination of deposit-cancelled transaction history information having a possibility of a fraud using deposit canceling processing, and deposit transaction history information, on the basis of information of deposit cancellation transactions that have been cancelled in the middle of deposit transactions, the information being contained in the transaction history information generated by the deposit/withdrawal device, and the deposit transaction history information contained in the transaction history information generated by the deposit/withdrawal device.

Description

  The present invention relates to an information processing device, a program, and a deposit / withdrawal system, and can be applied to, for example, a system including a deposit / withdrawal device that counts cash handled by a store.

  Patent Document 1 describes a technique related to a conventional deposit / withdrawal apparatus. Conventionally, in a deposit / withdrawal apparatus in a store or the like, a register card is assigned in advance to a register. The person in charge of the register or the administrator uses the register card of the register in charge to withdraw changes from the deposit / withdrawal device and set them in the register, and after the register person's shift is completed, deposit and withdraw cash from the register. Payment processing is performed on the device. The sales total is obtained by subtracting the change amount from the total deposit amount from the register.

  Further, the conventional sales aggregation and miscalculation calculation are managed by associating the register card identification information with the register number, the withdrawal amount and the deposit amount, the identification number of the register person in charge, and the like. As a result, sales totalization or miscalculation calculation is obtained for each register, each register person, or each register card.

  By the way, retailers and the like generally perform sales aggregation and calculation of miscalculation for each register and shift for each register, and it is common to perform sales aggregation and miscalculation calculation for each register and shift. It is strongly demanded from the viewpoint of preventing fraud of users such as managers.

JP 2008-46920 A

  However, in the conventional deposit / withdrawal apparatus, it is possible to detect the occurrence of miscalculation at the time of miscalculation calculation, but there is a possibility that fraud of the user accompanying the miscalculation cannot be detected. For example, when the user deposits cash in the register to the deposit / withdrawal device, if the user has to deposit more cash due to miscalculation, the user may illegally acquire the difference in cash. .

  Therefore, there is a demand for an information processing apparatus and program, and a deposit / withdrawal system that can detect whether or not there is any fraudulent activity by a user that occurs with transaction processing by the deposit / withdrawal apparatus.

  The information processing apparatus according to the first aspect of the present invention is generated by the transaction history information of the cancellation of the deposit in which the transaction is canceled in the middle of the deposit transaction included in the transaction history information generated by the deposit / withdrawal apparatus, and generated by the deposit / withdrawal apparatus. Detects a combination of receipt cancellation transaction history information and receipt transaction history information that may be related to fraud using the receipt cancellation process based on the receipt transaction history information included in the received transaction history information It is characterized by including a detecting means.

  The information processing program according to the second aspect of the present invention provides a computer with transaction history information for deposit cancellation, in which a transaction is canceled in the middle of a deposit transaction included in the transaction history information generated by the deposit / withdrawal device, and the deposit / withdrawal Based on the transaction history information of the deposit included in the transaction history information generated by the device, the transaction history information of the receipt cancellation and the transaction history information of the receipt that may be related to fraud using the processing of the deposit cancellation It functions as a detection means for detecting a combination.

  A deposit / withdrawal system according to a third aspect of the present invention is the deposit / withdrawal system including one or more deposit / withdrawal apparatuses and an information processing apparatus for processing transaction history information generated by the deposit / withdrawal apparatus. The information processing apparatus according to the first aspect of the present invention is applied.

  ADVANTAGE OF THE INVENTION According to this invention, it can detect about the presence or absence of the cheating by the user who generate | occur | produces with the transaction processing by a deposit / withdrawal apparatus.

It is the block diagram shown about the whole structure of the deposit or withdrawal system which concerns on embodiment. It is the block diagram shown about the functional structure of the deposit or withdrawal apparatus of embodiment. It is a general | schematic perspective view of the deposit or withdrawal apparatus of embodiment. It is the block diagram shown about the deposit / withdrawal processing function of the main control part of embodiment. It is explanatory drawing shown about the structural example of the information recorded on the transaction history information storage part of embodiment. It is explanatory drawing shown about the structural example of the information recorded on the payment cancellation | release cancellation table of embodiment. It is a lower flowchart shown about operation | movement of the test object transaction processing part which concerns on embodiment. It is explanatory drawing shown about the state of the production | generation process of the payment cancellation | release table which concerns on embodiment. It is the flowchart shown about the process which the test object transaction processing part which concerns on embodiment outputs information. It is explanatory drawing shown about the payment cancellation | release information list display screen which the inspection object transaction processing part which concerns on embodiment displays and outputs. It is explanatory drawing shown about the payment cancellation information detail display screen which the inspection object transaction processing part which concerns on embodiment displays and outputs.

(A) Main Embodiment An embodiment of an information processing apparatus and program and a deposit / withdrawal system according to the present invention will be described in detail below with reference to the drawings.

(A-1) Configuration of Embodiment FIG. 1 is a block diagram showing an overall configuration of a deposit / withdrawal system 1000 according to this embodiment.

  The deposit / withdrawal system 1000 includes an information processing apparatus 30 disposed at the headquarters base and two deposit / withdrawal apparatuses 10 (10-1, 10-2) disposed at each branch. The number of information processing devices 30 and deposit / withdrawal devices 10 arranged in the deposit / withdrawal system 1000 is not limited.

  It is assumed that the information processing device 30 at the headquarters base and each deposit / withdrawal device 10 can communicate with each other via the network N.

  The depositing / dispensing device 10 manages, for example, cash handled by a register provided in the store, or only cash handled by a register of each shop in a large-scale store including a plurality of shops such as a shopping center. Rather, it manages cash for each shop.

  The information processing device 30 collects and processes information related to transaction history (hereinafter referred to as “transaction history information”) from the deposit / withdrawal device 10.

  Next, the configuration of each deposit / withdrawal apparatus 10 will be described. In this embodiment, all the deposit / withdrawal apparatuses 10 have the same configuration, but may have different configurations.

  FIG. 3 is an external perspective view of the deposit / withdrawal apparatus 10 according to the embodiment. FIG. 2 is a block diagram showing an internal configuration of the deposit / withdrawal apparatus 10 according to the embodiment.

  In FIG. 2, the deposit / withdrawal apparatus 10 is roughly divided into a coin processing machine 1, a banknote processing machine 2, a display unit 3, an operation unit 4, a card reader 5, a slip recording unit 6, a recording unit 7, and a main control unit 8. It is configured.

  The display unit 3 is a display unit that displays various processing operation guides, input screens, input information, deposit amounts or withdrawal amounts of money types, for example, on an LCD or the like.

  The operation unit 4 is operated by an administrator such as a register person who deposits / withdraws cash in the register or a store manager who closes sales. The operation unit 4 is operated by a register person in charge or a manager when inputting a pattern withdrawal, a shift setting, a correction process, etc. in order to perform a deposit / withdrawal process described later. is there. For example, a physical input unit such as a keyboard or a numeric keypad, or an input unit such as a touch panel arranged on the display unit 3 can be applied to the operation unit 4.

  The card reader 5 reads information on an ID card used by a register person or administrator who is a user of the deposit / withdrawal apparatus 10. Here, examples of the ID card include a management card used by an administrator, a register card used by a register person, a store card issued for each store, and the like.

  The slip recording unit 6 records and outputs the amount, the number of denominations, and the like of the deposit transaction or withdrawal transaction performed by the coin processor 1 or the banknote processor 2 in a slip. For example, a printer or the like can be applied to the slip recording unit 6.

  The recording unit 7 has a counter table for storing a deposit / withdrawal processing history, a collection box exchange history, a change storage deposit / withdrawal history, a collection box deposit history, and the like, and a control executed by a main control unit 8 to be described later The program is stored, and further the processing result by the main control unit 8 is also stored.

  The main control unit 8 controls the entire processing of the deposit / withdrawal apparatus 10 based on a control program stored in the recording unit 7. In this embodiment, the main control unit 8 has a deposit / withdrawal processing function for performing deposit / withdrawal processing with a shift assigned to each register as one aggregation unit.

  The coin processor 1 separates the coin deposit port 11 that accepts the coins collected from the register and the coins received in the coin deposit port 11 one by one, and discriminates the coin denomination and the like. A coin discriminating unit 12 that counts coins by denomination, a temporary holding unit 13 that temporarily holds coins that have been discriminated and counted by the coin discriminating unit 12, and a coin that is used as a change reserve for a register is stored in each denomination. A plurality of change coin storages (cash storages for change) 14, a coin recovery box 15 for storing deposited coins by denomination, a coin safe 16 for dispensing change coins, and a coin reject port 17 and at least a control unit 18 that controls the operation of the entire effect processor 1 based on the control program.

  Here, the inside of the temporary storage unit 13, the change coin storage 14, the coin recovery box 15, and the coin dispensing safe 16 is divided so that coins can be collected and stored for each denomination.

  Further, a conveyance path by a conveyance belt or the like for conveying the coins separated by the separation unit is provided between the coin deposit port 11 and the coin discrimination unit 12. Further, between the coin storage box 14 for change, the coin recovery box 15 and the coin safe 16, the coins discharged from the coin storage box 14 for change are guided to either the coin recovery box 15 or the coin safe 16. Distribution means and counting means for counting coins passing through each denomination are provided.

  Moreover, with respect to the coin storage box 14 for change, a storage reference amount is set for each denomination of the coins to be stored, and the coins that have been deposited to store the storage reference amount are stored. Yes. The change coin storage 14 is also provided with feeding means for feeding coins to the transport path.

  A plurality of coin collection boxes 15 are prepared and exchanged as necessary. In this embodiment, the coin collection box 15 is provided with a storage unit (identification information holding unit) 15a. The storage unit 15a stores unique identification information such as an ID number for identifying the coin collection box 15, and the control unit 18 or a main control unit described later identifies the coin collection box 15 by recognizing the identification information. It is supposed to be.

  The banknote handling machine 2 receives the banknotes collected from the register at the time of deposit processing at the same time and discharges banknotes as change during the withdrawal process, and the banknotes received at the banknote deposit / withdrawal port 21 are 1 The banknote discriminating section 22 that separates the banknotes and discriminates the denominations of banknotes and counts the banknotes that have been discriminated for each denomination, and the banknotes that are discriminated and counted by the banknote discrimination section 22 are temporarily stored. A holding unit 23, a change banknote storage (cash change storage) 24 that stores, in denominations, bills of specific denominations (for example, 5,000 yen and 1,000 yen) used as a change reserve for a register; It is configured to have at least a banknote collection box (cash collection box) 25 for storing deposited banknotes by denomination, a banknote rejection box 26, and a control unit 27 that controls the overall operation of the banknote handling machine 2 based on a control program. The

  Here, the temporary storage unit 23 is provided with a feeding means for feeding out banknotes.

  Moreover, with respect to the banknote storage 24 for change, a storage reference amount is set for each denomination of banknotes to be stored, and banknotes that have been deposited to store the storage reference amount are stored. Yes. The change banknote storage 24 is also provided with banknote stacking means together with feeding means for feeding banknotes to the transport path.

  Also, a plurality of banknote collection boxes 25 are prepared and are exchanged as necessary. Each banknote collection box 25 is provided with a sensor for detecting near-full or full, and these sensors are used to detect the banknotes. The presence or absence and fullness can be confirmed. However, the storage amount can also be grasped from a deposit history stored in a table described later.

  Furthermore, the banknote collection box 25 is provided with a storage unit (identification information holding unit) 25 a as with the coin collection box 15. Unique identification information such as an ID number for identifying the banknote collection box 25 is stored in the storage unit 25a, and the control unit 18 recognizes this identification information and identifies the banknote collection box 25. .

  The control unit 18 of the coin processing machine 1 and the control unit 28 of the banknote processing machine 2 control the coin processing machine 1 and the banknote processing machine 2 according to instructions from the main control unit 8.

  FIG. 4 is a block diagram showing a functional configuration related to the deposit / withdrawal processing function of the main control unit 8.

  In FIG. 4, the deposit / withdrawal processing function 100 includes a withdrawal processing unit 101, a depositing processing unit 102, a totaling processing unit 103, a transaction history recording unit 104, and a correction processing unit 105.

  The withdrawal processing unit 101 performs a change withdrawal process in response to an operation of a user (register manager or manager). The withdrawal processing unit 101 receives an input of identification information (register card identification information, operator number) and a withdrawal amount by an operation of a register person or the like, and withdraws money from the coin processing machine 1 and the banknote processing machine 2. Do. The withdrawal processing unit 101 stores the identification information (register card identification information, operator number) used for the withdrawal transaction in the transaction history recording unit 104 in association with each other. Thereby, a register card and identification information can be managed in association with each other.

  In this embodiment, in each money acquisition device 10, the identification information used for the transaction includes at least an “operator number” for identifying the operator and “register card identification information” recorded on the register card. Is included. That is, in each of the money acquisition devices 10, transactions performed using the same operator number and register card identification information are counted as transactions performed using the same identification information. In other words, the totalization processing unit 103 of this embodiment performs totalization processing such as deposit and withdrawal in units of totalization using the identification information as a key. In addition, the kind and number of items which comprise the identification information used for a transaction are not limited.

  The deposit processing unit 102 performs a deposit transaction in response to an operation of a user (register manager or manager). The deposit processing unit 102 requests input of identification information (register card identification information, operator number), etc. when accepting the insertion of cash into the coin processing machine 1 and the banknote processing machine 2, and the amount of cash inserted (Amounts counted by the coin processor 1 and the bill processor 2), identification information, and the like are stored in the transaction history recording unit 104 in association with each other.

  Here, it is assumed that the deposit performed by the deposit processing unit 102 includes at least final deposit and intermediate deposit. The final deposit is, in principle, a final deposit received after the register person's work is finished. The intermediate deposit is a deposit that is made before the work of the register person is completed. The intermediate deposit is used, for example, when collecting and depositing cash stored in a register periodically from the viewpoint of crime prevention. The deposit processing unit 102 discriminates the final deposit and the intermediate deposit according to the transaction type and stores them in the transaction history recording unit 104.

  Further, when a deposit transaction is performed, the deposit processing unit 102 controls the slip recording unit 6 to print out the amount of the deposit transaction, the number of money types, the transaction serial number, and the like on a slip sheet.

  Further, the deposit processing unit 102 corresponds to a function of canceling (canceling) the deposit transaction by a user operation while accepting the deposit transaction operation. When the deposit processing unit 102 accepts a deposit cancel operation, the deposit history information is stored in the transaction history recording unit 104.

  The purpose of the deposit / withdrawal apparatus 10 corresponding to the deposit cancellation function is mainly as follows.

  The first purpose of the deposit / withdrawal device 10 corresponding to the deposit cancellation function is to cancel the operation when the user notices during the operation, such as when the user uses the wrong register card during the deposit transaction. This is to cope with this. In this case, the user again performs a deposit transaction operation using the correct register card with respect to the deposit / withdrawal apparatus 10.

  The second purpose of the deposit / withdrawal device 10 corresponding to the deposit cancellation function is the user's convenience during the deposit transaction operation (for example, when an interruption of another emergency work is interrupted during the operation) This is to cope with the case where the transaction operation has to be interrupted. In this case, the same deposit transaction operation is performed again at the convenience of the user thereafter.

  The third purpose of the deposit / withdrawal device 10 corresponding to the deposit cancellation function is to know that a miscalculation occurred at the time of deposit transaction operation, and to eliminate the miscalculation (for example, whether there is unpaid cash in the register). This is to cope with interrupting the transaction operation. In this case, after that, the user performs an operation of a deposit transaction for an amount that eliminates the miscalculation, or operates the deposit transaction after recognizing that the miscalculation occurs.

  In the deposit / withdrawal apparatus 10, the method for notifying the user that the miscalculation has occurred is not limited. For example, the deposit processing unit 102 counts the cash inserted from the user and deposit is scheduled. When the amount of money (total amount of sales and change cash) is compared and a miscalculation is detected, the amount of money may be output to the touch panel screen of the display unit 3 or the like. In addition, when the total amount of sales and change cash is managed in the register for which cash is to be managed by the deposit / withdrawal device 10, and the total amount can be output by printing on receipt paper or the like, the person in charge of the register Will recognize the total amount of money that is scheduled to be deposited. In this case, in the course of performing the deposit transaction to the deposit / withdrawal apparatus 10, the register person in charge confirms whether or not there is any miscalculation by confirming the result of counting the amount of cash entered on the display screen (display unit 3). Can be recognized.

  The correction processing unit 105 corrects the total for each register card identification information and the total for each register identification information in response to an operation by a user (register manager or administrator). The correction processing unit 105 performs correction processing when the register card used by the register person makes a mistake and performs a withdrawal process or final deposit. As described above, when the withdrawal process and the deposit process are performed, the deposit / withdrawal apparatus 10 assigns the transaction serial number and performs the withdrawal process and the deposit process. At this time, the acquisition device 10 issues a slip that describes the transaction serial number related to the withdrawal process and the deposit process. The correction processing unit 105 receives an input of a serial number related to a withdrawal process and a deposit process from a user (register manager or manager), and corrects the withdrawal process and the deposit process corresponding to the input serial number. When the correction processing unit 105 accepts the correction transaction, the correction processing unit 105 additionally registers the content of the correction transaction.

  As described above, the transaction history recording unit 104 manages transaction history information of transactions performed in the deposit / withdrawal apparatus 10. In the transaction history recording unit 104, for each transaction performed in the deposit / withdrawal device 10, the identification information used for the transaction and the information on the transaction content are managed in association with each other. In addition, the transaction history recording unit 104 assigns a transaction serial number as a main key to each transaction history information.

  Next, the internal configuration of the information processing apparatus 30 will be described.

  The information processing apparatus 30 includes a deposit cancellation table 31, a deposit cancellation information processing unit 32, a transaction history information storage unit 33, and an input / output unit 34.

  The information processing apparatus 30 may be constructed by installing the information processing program of the embodiment in an information processing apparatus having a program implementation configuration such as a PC or a workstation. Even in this case, the functional configuration of the information processing apparatus 30 can be shown as shown in FIG.

  The transaction history information storage unit 33 communicates with each deposit / withdrawal device 10 via the network N, collects transaction history information from the transaction history recording unit 104 of each deposit / withdrawal device 10, and stores the transaction history information in the transaction history information storage unit 33. It is a database.

  FIG. 5 is a configuration example when the contents of the transaction history information storage unit 33 are represented in a table format.

  As shown in FIG. 5, the transaction history information accumulation unit 33 accumulates transaction history information collected from each deposit / withdrawal device 10 using “transaction serial number” as a main key. Each transaction history information includes operation date and time, identification information used for the transaction, transaction details (input amount, amount handled, current corruption amount, correction serial number, etc.) and the like. Note that the combination of items representing the identification information and transaction contents is not limited to the example of FIG. In the deposit / withdrawal system 1000 of this embodiment, the identification information used for the transaction will be described as being represented by a combination of the register card identification information and the operator number, but the number and combination of items of information constituting the identification information are limited. Is not. For example, in the deposit / withdrawal system 1000, the identification information relating to the transaction may be represented only by the register card identification number, or the identification information may be constituted by a number identifying another register.

Further, in FIG. 5, only items related to payment are illustrated for convenience of explanation, but other items (for example, items related to withdrawal transactions) may be included in the transaction history information.

  In this embodiment, in order to simplify the description, the transaction history information format (item type) recorded in the transaction history recording unit 104 of each deposit / withdrawal apparatus 10 and the transaction stored in the transaction history information storage unit 33 are described. The description will be made assuming that the history information storage unit 33 has the same format. However, only a part of the information recorded in the transaction history recording unit 104 of each deposit / withdrawal apparatus 10 may be extracted and stored in the transaction history information storage unit 33. For example, when the transaction history information regarding the withdrawal transaction is not to be processed by the deposit cancellation information processing unit 32, the transaction history information storage unit 33 is used only for the transaction history information regarding the withdrawal transaction or the withdrawal transaction. Items that are not present may be discarded and accumulated.

  The transaction history information stored in the transaction history information storage unit 33 may be supplied from each deposit / withdrawal device 10 in real time, or may be collected at an arbitrary timing (for example, a timing for generating a deposit cancellation table 31 described later). You may make it supply. Further, in this embodiment, as an example, the transaction history information storage unit 33 starts from the timing of the settlement calculation processing of each depositing / dispensing device 10 (assuming that all the depositing / dispensing devices 10 have the same timing) to the next. In the following description, it is assumed that transaction history information up to the timing of the settlement totaling process is accumulated.

  The payment cancellation information processing unit 32 as “detection means” may process the transaction history information stored in the transaction history information storage unit 33, and may be related to fraud using the above-described payment cancellation. A process of extracting what needs to be presented to the user of the processing device 30 (for example, staff at the headquarters managing each store) is performed. Specifically, the deposit cancellation information processing unit 32 extracts transaction history information related to deposit cancellation from the transaction history information storage unit 33 and performs processing to reflect the information on the deposit cancellation table 31.

  A fraudulent act using deposit cancellation may occur, for example, when a deposit cancellation is performed for the reason described above. As described above, the register person who operates the deposit / withdrawal apparatus 10 can recognize that a miscalculation has occurred during the deposit transaction. Then, the register person who makes the final deposit to the deposit / withdrawal apparatus 10 recognizes that the miscalculation that occurred in the final deposit is positive (when more cash is inserted than the amount that is scheduled to be deposited), once cancels the deposit , Remove the plus amount that caused the miscalculation, perform the final deposit operation again, set the miscalculation to 0, and misappropriate the misappropriated cash.

  Therefore, when an illegal act as described above is performed, the amount of money deposited by the subsequent final deposit is smaller than the amount of money deposited when the deposit is canceled. If the amount of money deposited by the subsequent final deposit is equal to or greater than the amount of money deposited when the previous deposit was canceled, there is a high possibility that it is not particularly related to fraud.

  Therefore, the payment cancellation information processing unit 32 extracts transaction history information (hereinafter also referred to as “corresponding payment transaction history information”) from the transaction history information storage unit 33 for each payment cancellation information. A process of extracting information that needs to be presented to the user (for example, staff at the headquarters managing each store) is performed. Details of the operation of the deposit cancellation information processing unit 32 will be described later.

  The deposit cancellation table 31 is a table for managing information related to deposit cancellation as shown in FIG. 6 (hereinafter referred to as “deposit cancellation information”), for example. The deposit cancellation table 31 manages the contents of the deposit cancellation (information of items included in the transaction history information), the final deposit flag, and the corresponding transaction history information using the transaction serial number common to the transaction history information storage unit 33 as a main key. Yes.

  The item of “final deposit flag” constituting the deposit cancellation information indicates the presence / absence of transaction history information of the final deposit corresponding to the deposit cancellation. In the payment cancellation information, when the “final deposit flag” is “0”, it indicates that there is no transaction history information of the final deposit corresponding to the deposit transaction, and when it is “1”, it exists. Shall be shown. In addition, in the “corresponding transaction history information” item constituting the deposit transaction information, if there is transaction history information of the final deposit corresponding to the deposit cancellation, the transaction serial number of the transaction history information is input. To do.

  Then, the deposit cancellation information processing unit 32 extracts from the deposit cancellation information registered in the deposit cancellation table 31 what may be related to the above-described fraud using the deposit cancellation and needs to be presented to the user. Process. In this embodiment, the payment cancellation information whose final payment flag is “1” is handled as an object to be presented to the user of the information processing apparatus 30. That is, in this embodiment, the final deposit flag also functions as a flag for managing whether or not to present to the user of the information processing apparatus 30.

  Further, the payment cancellation information processing unit 32 presents the payment cancellation information to be presented to the user of the information processing apparatus 30 together with the corresponding information of the final payment transaction, based on the contents of the generated transaction history information storage unit 33. Process. The user who has received the information presentation from the deposit cancellation information processing unit 32 can check the presence or absence of fraud with reference to the presented information. The user who has received the information from the deposit cancellation information processing unit 32 may be involved in fraud if, for example, the deposit amount of the corresponding final deposit is less than the deposit amount of the deposit cancellation information. Can be recognized. Details of the information output operation by the deposit cancellation information processing unit 32 will be described later.

  Further, in this embodiment, the payment cancellation information processing unit 32 performs processing for generating the payment cancellation table 31 in consideration of the correction transaction performed on the final payment transaction. For example, when one or a plurality of correction transactions have been performed for a certain final payment transaction, the payment cancellation information processing unit 32 receives the payment based on the content after correction of the last correction transaction. It is used for generation of the cancellation table 31.

  Furthermore, in this embodiment, the deposit cancellation information processing unit 32 uses the same identification information (register card identification information, operator number, operator name, etc.) and when a plurality of deposit cancellations are performed, Only the last payment cancellation is reflected in the payment cancellation table 31 as transaction history information.

  In this embodiment, the deposit cancellation information processing unit 32 presents to the user all the deposit cancellation information in which the corresponding final deposit is detected (the deposit cancellation information with the final deposit flag being 1). You may make it make it a presentation object to a user only when the amount of money of the last payment is smaller than the amount of money of money with which payment cancellation was performed.

(A-2) Operation | movement of embodiment Next, operation | movement of the deposit or withdrawal apparatus 10 of embodiment which has the above structures is demonstrated.

  First, processing for generating the deposit cancellation table 31 by the deposit cancellation information processing unit 32 based on the contents of the transaction history information storage unit 33 will be described with reference to the flowchart of FIG.

  Assume that the content of the deposit cancellation table 31 is empty as an initial state. Further, as a premise of the processing of the flowchart of FIG. 7, it is assumed that the information in the transaction history information storage unit 33 is in the latest state (data is synchronized with the deposit / withdrawal apparatus 10). Furthermore, in this embodiment, the deposit cancellation information processing unit 32 performs the operation of the deposit cancellation table 31 by the operation of the flowchart of FIG. 7 at the timing when the settlement aggregation process is started by each deposit / withdrawal device 10 (aggregation processing unit 103). It shall be generated. This is because even if the deposit is canceled and the final deposit is made thereafter, the possibility of a correction transaction for the final deposit is taken into consideration. That is, the deposit / withdrawal apparatus 10 is configured not to accept a correction transaction for the final deposit after that when the settlement processing is started by the total processing unit 103. Note that the timing at which the deposit cancellation information processing unit 32 generates the deposit cancellation table 31 is preferably after the timing when the content of the final deposit is confirmed as described above, but the timing before that is set. Also good.

  When the deposit cancellation information processing unit 32 starts generating the deposit cancellation table 31, first, the transaction history information of the deposit cancellation is extracted from the transaction history information storage unit 33 and added to the deposit cancellation table 31 as the deposit cancellation information. Processing is performed (S101).

  At the end of the processing in step S101, the contents of the deposit cancellation table 31 are in a state as shown in FIG. At this time, the final deposit flags all indicate the initial value (0). At this time, nothing has been entered in the corresponding deposit transaction serial number field. Further, as described above, when a plurality of deposit cancellations are performed using the same identification information, the deposit cancellation information processing unit 32 reflects only the last deposit cancellation in the deposit cancellation table 31 as transaction history information. Process.

  Therefore, in the transaction history information accumulating unit 33 in FIG. 5, payment cancellation with matching identification information is performed with the transaction history information of transaction serial numbers “20007” and “20008”. Only the deposit cancellation “20008” is reflected in the deposit cancellation table 31.

  Next, the deposit cancellation information processing unit 32 performs a process of inspecting the presence / absence of transaction history information of the final deposit corresponding to each deposit cancellation information in the deposit cancellation table 31 by repeating processing of steps S102 to S106 described later.

  First, the deposit cancellation information processing unit 32 selects one unprocessed deposit cancellation information from the deposit cancellation table 31 (S102), and the transaction history information storage unit 33 stores the transaction history information of the final deposit corresponding to the deposit cancellation information. The process of searching from is performed (S103).

  Then, when the transaction history information of the corresponding final deposit can be detected, the deposit cancellation information processing unit 32 updates the final deposit flag of the deposit cancellation information to “1”, and further, the item of the corresponding deposit transaction history information The transaction serial number of the transaction history information detected in step S103 described above is recorded (S104, S105).

  Then, the deposit cancellation information processing unit 32 confirms whether or not unprocessed deposit cancellation information remains (S106), and when unprocessed deposit cancellation information remains, the processing from step S102 described above is performed. If not, the generation of the deposit cancellation table 31 is terminated.

  Then, when the operation of the flowchart of FIG. 6 is completed (the processing for all the payment cancellation information is completed), the content of the payment cancellation table 31 is changed from the content of FIG. 8 to the state of FIG.

  Next, the details of the search process of transaction history information of the final deposit corresponding to each deposit cancellation information (the above-described processing of steps S104 and S105) will be described separately in assumed patterns.

[Processing of deposit cancellation information for transaction serial number “10001” (when identification information matches)]
As shown in FIG. 5, after the deposit cancellation of the transaction sequence number “10001”, the transaction processing of the final deposit using the same identification information is performed with the transaction sequence number “10002”. Further, after the final deposit transaction process with transaction serial number “10002”, no correction transaction for correcting the final deposit has occurred.

  Accordingly, the deposit cancellation information processing unit 32 detects the transaction history information of the transaction serial number “10002” as the transaction history information of the final deposit corresponding to the deposit cancellation (deposit cancellation information) of the transaction sequence number “10001”.

  As described above, as shown in FIG. 6, the final deposit flag of the transaction history information of the transaction serial number “10001” is updated to “1”, and the item of the corresponding transaction history information becomes “10002”.

[Processing of payment cancellation information for transaction serial number “10003” (if the identification information does not match)]
As shown in FIG. 5, after the deposit cancellation of the transaction serial number “10003”, the final deposit transaction process using the same identification information is not performed. In addition, after the deposit cancellation of the transaction serial number “10003”, the transaction processing of the final deposit is performed with different identification information in the transaction serial number “10004”. In this embodiment, the deposit cancellation of the transaction serial number “10003” is supported. It will not be detected.

  As described above, as shown in FIG. 6, the items of the final deposit flag and the corresponding transaction history information in the transaction history information of the transaction serial number “10003” are not updated. Even if only a part of the identification information matches with the payment cancellation (for example, only one of the operator number or the register card identification information matches), it is treated as transaction history information of the final payment corresponding to the payment cancellation. In this manner, the processing of the deposit cancellation information processing unit 32 may be changed.

[Processing of payment cancellation information for transaction serial number “10005” (when correction occurs)]
As shown in FIG. 5, after the deposit cancellation of the transaction serial number “10005”, the final deposit transaction process using the same identification information is performed for the transaction serial number “10006”. Further, after the transaction processing of the final deposit of the transaction serial number “10006”, a correction transaction for the final deposit of the transaction serial number “10006” is performed with the transaction serial number “10007”. After that, no correction transaction has occurred to correct the final deposit.

  Accordingly, the deposit cancellation information processing unit 32 detects the transaction history information of the transaction sequence number “10007” as the transaction history information of the final deposit corresponding to the deposit cancellation (deposit cancellation information) of the transaction sequence number “10005”.

  As described above, as shown in FIG. 6, the final deposit flag of the transaction history information of the transaction serial number “10005” is updated to “1”, and the item of the corresponding transaction history information becomes “10007”.

[Processing of payment cancellation information for transaction serial number “20001” (when identification information does not match due to correction)]
As shown in FIG. 5, after the deposit cancellation of the transaction serial number “20001”, the final deposit transaction process using the same identification information is performed for the transaction serial number “20002”. Further, after the transaction processing of the final deposit of the transaction serial number “20002”, a correction transaction for the final deposit of the transaction serial number “20002” is performed with the transaction serial number “20003”. This correction transaction of transaction serial number “20003” is a content for changing the identification information (register card identification information) for the final deposit of transaction serial number “20002”. Therefore, by this correction process, the transaction process of the final deposit becomes incompatible with the deposit cancellation of the transaction serial number “20001” because the identification information is different.

  As described above, as shown in FIG. 6, the items of the final deposit flag and the corresponding transaction history information in the transaction history information of the transaction serial number “20001” are not updated.

[Processing of payment cancellation information for transaction serial number “20004” (if the identification information matches due to correction)]
As shown in FIG. 5, after the deposit cancellation of the transaction serial number “20004”, the final deposit transaction process using identification information different from the transaction serial number “20005” is performed. The identification information of the final transaction with the transaction serial number “20005” is corrected by the correction transaction with the transaction serial number “20006”. As a result, in the final deposit transaction processing, the deposit cancellation of the transaction serial number “20004” matches the identification information.

  Accordingly, the deposit cancellation information processing unit 32 detects the transaction history information of the transaction serial number “20006” as the transaction history information of the final deposit corresponding to the deposit cancellation (deposit cancellation information) of the transaction sequence number “20004”.

  As described above, as shown in FIG. 6, the final deposit flag of the transaction history information of the transaction serial number “20004” is updated to “1”, and the item of the corresponding transaction history information is “20006”.

[Processing of deposit cancellation information for transaction serial number “20008” (when multiple deposit cancellations are made)]
As shown in FIG. 5, after the deposit cancellation of the transaction serial number “20008”, the final deposit transaction process using the same identification information is performed with the transaction serial number “20009”. In addition, after the final deposit transaction processing of transaction serial number “20009”, no correction transaction for correcting the final deposit has occurred.

  Therefore, the deposit cancellation information processing unit 32 detects the transaction history information of the transaction serial number “20009” as the transaction history information of the final deposit corresponding to the deposit cancellation (deposit cancellation information) of the transaction sequence number “20008”.

  As described above, as shown in FIG. 6, the final deposit flag of the transaction history information of the transaction serial number “20008” is updated to “1”, and the item of the corresponding transaction history information becomes “20009”.

  Next, processing in which the deposit cancellation information processing unit 32 presents the contents registered in the transaction history information storage unit 33 to the user of the information processing device 30 will be described with reference to the flowchart of FIG.

  In this embodiment, the input / output unit 34 outputs (presents) information to the user by an output unit such as a display or a printer, and can accept an operation from the user using an input unit such as a keyboard or a mouse. It shall be.

  Then, the deposit cancellation information processing unit 32 of the information processing device 30 is activated in response to a user operation, and presents a list of deposit transaction information to be presented (payment transaction information with a final deposit flag of 1) on the display. To be displayed (hereinafter referred to as “payment cancellation information list display screen”) (S201).

  FIG. 10 is an explanatory diagram showing a configuration example of the deposit cancellation information list display screen.

  As shown in FIG. 10, a field F11 for displaying deposit cancellation information is arranged on the deposit cancellation information list display screen. Each information (each line) in the field F11 can be selected by operating a mouse, a keyboard, or the like.

  Then, when any of the deposit transaction information (line) in the field F11 is selected by the user on the deposit cancellation information list display screen (S202), the deposit cancellation information processing unit 32 converts the deposit cancellation information into the deposit cancellation information. Obtained from the cancellation table 31 (S203).

  Then, the deposit cancellation information processing unit 32 displays a screen for displaying details of the acquired deposit cancellation information (hereinafter referred to as “deposit cancellation information detail display screen”) on the display (S204).

  FIG. 11 is an explanatory diagram showing a configuration example of the payment cancellation information detail display screen.

  As shown in FIG. 11, in the deposit cancellation information detail display screen, a field F21 for displaying identification information (store name, operator, register card identification information, etc.) used for deposit cancellation related to the deposit cancellation information, and the deposit A field F22 for displaying the contents of the cancellation information and the corresponding transaction history information of the final deposit is arranged. On the deposit cancellation information details display screen, when B21 displayed as “Return to previous screen” is pressed, the processing returns to the above-described step S201 and transitions to the deposit cancellation information list display screen.

  In the field F22, the transaction details (operation date / time, transaction type, input amount, etc.) of the deposit cancellation and the transaction details (operation date / time, transaction type, input amount, etc.) of the final deposit corresponding to the deposit cancellation are displayed. The contents of the deposit cancellation displayed in the field F22 are information that constitutes the deposit cancellation information of the deposit cancellation table 31. Further, the transaction details of the final deposit displayed in the field F22 are transaction history information of the transaction serial number indicated in the item of corresponding transaction history information of the deposit cancellation information.

  The user can confirm the presence or absence of fraud using a deposit transaction based on the contents displayed in the fields F21 and F22.

  For example, as shown in FIG. 10, the input amount when the deposit is canceled is “750,100 yen”, whereas the input amount of the final deposit performed thereafter is “750,000 yen”. Therefore, the operator (register person in charge) who canceled this deposit has shown the possibility of having performed the fraudulent act which embezzled 100 yen of difference.

  In the field F22, when there is a high possibility that the user has been cheated, such as when the final deposit is less than the deposited money at the time of deposit cancellation, the user was visually cheated. You may make it recognize that possibility is high. Specifically, for example, if the amount of the final deposit is less than the amount of money at the time of canceling the money, the character of the input amount is displayed in red in the field F22, or “the final deposit from the time of canceling the deposit”. You may be made to display a message such as “the amount of money entered is less.”

  In addition, if there are other transactions using the same identification information (for example, multiple payment cancellations or correction transactions) for the payment cancellation that is displayed on the detailed screen for displaying the payment cancellation information, The contents may be displayed together. Further, on the deposit cancellation information detail display screen shown in FIG. 10, by pressing the button B22 displayed as “form print”, the printer (input / output unit 34) executes the form print of the information displayed on the screen. It shall be possible.

  The display screens of FIGS. 10 and 11 are specific examples of presenting (displaying output or printing) the contents of a transaction that may be related to payment cancellation, and the layout and output means of screens and forms are limited. Is not. For example, the deposit cancellation information processing unit 32 and the input / output unit 34 generate and output the information displayed in FIG. 10 and FIG. 11 in the form of a spreadsheet or a database (for example, by recording on a medium or by communication). Data transmission) may be performed.

(A-3) Effects of Embodiment According to this embodiment, the following effects can be achieved.

  The information processing apparatus 30 extracts transaction history information for deposit cancellation and detects transaction history information for the final deposit corresponding to each deposit cancellation. Then, the information processing device 30 manages the transaction history information of the corresponding deposit cancellation and final deposit as information that may be related to fraud using the deposit cancellation (for example, managing each store). Output (presentation). Thereby, the user of the information processing device 30 can easily confirm the presence / absence of fraud using the payment cancellation based on the information output (presented) from the information processing device 30.

(B) Other Embodiments The present invention is not limited to the above-described embodiments, and may include modified embodiments as exemplified below.

(B-1) In the above embodiment, the information processing apparatus has been described as a separate apparatus from the deposit / withdrawal apparatus. However, the information processing apparatus may be mounted on the deposit / withdrawal apparatus itself. For example, the information processing program of the embodiment may be installed and executed on a computer installed in the deposit / withdrawal apparatus.

(B-2) In the above embodiment, the transaction history information of the correction transaction, as shown in FIG. 5 described above, the transaction serial number of the transaction to be corrected and the content that correlates the content of the corrected transaction However, the way of representing the transaction history information of the correction transaction is not limited to this. For example, the deposit / withdrawal apparatus 10 introduces a final deposit cancellation transaction for canceling the final deposit transaction of the past final deposit, records transaction history information for canceling the past final deposit transaction, and then records a new final deposit transaction. Transaction history information may be recorded. In such a case, the information processing apparatus 30 recognizes the final deposit cancellation transaction and the new final deposit transaction as one correction transaction, and stores the transaction history information of the new final deposit transaction as a deposit cancellation table 31. May be used.

(B-3) In the above embodiment, the information processing apparatus stores transaction history information from each deposit / withdrawal device in the transaction history information storage unit. The history recording unit) may be referred to.

(B-4) In the above embodiment, in order to efficiently use resources (data processing amount, data storage capacity, etc.) of the information processing apparatus, the deposit cancellation information processing unit 32 uses a plurality of identification information. In the case where the payment cancellation is performed, only the last payment cancellation has been described as being reflected in the payment cancellation table 31 as transaction history information. However, all cancellation transactions are recorded in the payment cancellation table 31 and processed. May be. In that case, for example, the deposit cancellation information processing unit 32 treats a plurality of deposit cancellations performed using the same identification information as a single deposit cancellation and performs a process of detecting a corresponding final deposit transaction. Anyway.

  DESCRIPTION OF SYMBOLS 1000 ... Deposit / withdrawal system, 30 ... Information processing apparatus, 31 ... Deposit cancellation table, 32 ... Deposit cancellation information processing section, 33 ... Transaction history information storage section, 34 ... Input / output section, 10 ... Deposit / withdrawal apparatus, 1 ... Coin processing Machine 2, bill processing machine 3, display unit 4, operation unit 5, card reader 6, slip recording unit 7, recording unit 8, main control unit 100, deposit / withdrawal processing function 101, withdrawal Gold processing unit, 102 ... Deposit processing unit, 103 ... Total processing unit, 104 ... Transaction history recording unit, 105 ... Correction processing unit.

Claims (5)

Transaction history information for the cancellation of a deposit that was canceled during the deposit transaction included in the transaction history information generated by the deposit / withdrawal device, and the deposit transaction included in the transaction history information generated by the deposit / withdrawal device Information comprising a detection means for detecting a combination of transaction history information of payment cancellation and transaction history information of payment that may be related to fraud using the processing of payment cancellation based on history information Processing equipment. The detecting means is
A deposit cancellation extraction unit that extracts transaction history information of deposit cancellation from the transaction history information generated by the deposit / withdrawal device,
From the transaction history information generated by the deposit / withdrawal device, a part or all of the identification information used for the transaction processing is a time series after the transaction history information of the deposit cancellation extracted by the deposit cancellation extraction means. A deposit detector that detects transaction history information for matching deposits;
A detection result output unit that outputs a part or all of the combination of transaction history information for deposit cancellation and transaction history information for deposit detected by the deposit transaction detection unit as transaction history information that may be related to fraud. The information processing apparatus according to claim 1, further comprising:   When the transaction history information generated by the deposit / withdrawal device includes transaction history information of a correction transaction with respect to the transaction history information of the deposit, the deposit detection unit includes the content after correction by the correction transaction and The information processing apparatus according to claim 2, wherein the transaction history information for deposit cancellation is collated. Computer
Transaction history information for the cancellation of a deposit that was canceled during the deposit transaction included in the transaction history information generated by the deposit / withdrawal device, and the deposit transaction included in the transaction history information generated by the deposit / withdrawal device Based on the history information, it functions as a detection means to detect a combination of transaction history information for payment cancellation and transaction history information for payment that may be related to fraudulent acts using the processing of payment cancellation. Information processing program. In a deposit / withdrawal system comprising one or more deposit / withdrawal apparatuses and an information processing apparatus for processing transaction history information generated by the deposit / withdrawal apparatus,
A deposit / withdrawal system, wherein the information processing apparatus according to claim 1 is applied as the information processing apparatus.

Images