JP2013114083A - Sales management device and sales management method of contact lens - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a novel sales management device and sales management method of contact lenses, which enables each dealer to easily and efficiently select and prescribe contact lenses among many kinds of contact lenses and provide the contact lenses to a contact lens user so that the contact lens user can use contact lenses suitable for him or her.SOLUTION: A contact lens distributor 50 makes a database of various information about contact lenses by a contact lens sales management device managed and operated by the contact lens distributor and constructs a sales management method using the database, so that the number of kinds of contact lenses which membership system users 54 can select is increased, and contact lenses can be also easily provided again to the membership system users 54.

Description

  The present invention relates to a sales management apparatus and a sales management method for providing a contact lens to a user (user), and in particular, a contact lens sales system that adopts a membership system and re-provides a new contact lens when necessary. And sales methods.

  2. Description of the Related Art Conventionally, contact lenses that are worn while being superimposed on the cornea of an eye have been widely used. Such contact lenses, although differing depending on the lens material and the like, have a short expiration date and are from one day to several weeks or months, at most one year to several years. Therefore, each time a contact lens user expires, the contact lens user needs to discard the contact lens that has been used and obtain a new contact lens.

  By the way, the contact lens is worn directly on the human body and is a highly-managed medical device, and is adapted to each user in consideration of the optical and geometrical characteristics of the eyes that are different for each user. Of course, those having optical properties, geometrical properties, and physical properties should be selected and used. Wearing non-conforming optical, geometric, or physical properties will not give you a satisfactory view, but will also cause the lens position to become unstable and increase the feeling of looseness. The feeling of sensation is likely to be reduced, which may cause adverse effects on the human body such as corneal abnormalities and headaches.

  Therefore, several contact lens manufacturers in Japan and overseas have not only contact lenses with different optical characteristics such as spherical lens power, cylindrical lens power, and multifocal lens power, but also base curves (BC) and lens outer diameters ( DIA) and other contact lenses with different geometric characteristics, as well as contact lenses with different physical characteristics such as oxygen permeability, water content, hydrophilicity, translucency, color, hardness, and period of use Has been provided to. In fact, there are currently about 10 contact lens manufacturers in Japan and overseas, and many of these contact lens manufacturers have their own multiple types of contact lenses based on their own technology development. Has been provided to.

  However, at present, it has been very difficult to provide a contact lens suitable for each user out of many types of contact lenses provided on the market. The reason is not only that there are so many types of contact lenses, but there are three other major reasons.

  The first reason is due to the form of distribution and sales of contact lenses. In other words, contact lenses are sold by dealers with specialized knowledge in prescriptions for each user, so each dealer stocks all products from all contact lens manufacturers. Due to difficulties in management and stocking, contracts with contact lens manufacturers, etc., the types of contact lens manufacturers and types of lenses that can actually be handled by each dealer are limited. Therefore, the user is prescribed contact lenses from among the manufacturers and types that are handled by the retailer, and the selectable range is limited.

  The second reason is that even if the standard value is the same, compatibility with the user may differ if the contact lens manufacturer or lens type is different. In other words, contact lens standards are uniformly displayed with geometric characteristics such as base curve and DIA, and optical characteristics such as lens power, depending on the user's cornea and eye shape, optical characteristics, etc. Appropriate contact lenses are prescribed. However, in reality, depending on each contact lens manufacturer and lens type, the shape and design that do not appear in the standard values such as the lens periphery are different, or there are shapes that are difficult to accurately represent with standard values such as aspherical surfaces. Furthermore, the wearing feeling may vary depending on the lens material. For this reason, the judgment and criteria for compatibility may differ depending on the contact lens manufacturer and lens type, and it is difficult for dealers to prescribe every contact lens manufacturer and lens type for each user. Even if the user desires to change the lens type, it may be difficult to prescribe or make a judgment at the corresponding dealer, and the selectable range is limited.

  The third reason is that, as a result of seeking user convenience, disposable contact lenses with a short replacement period can be easily re-acquired by the user, so that contact lenses of the same product can be purchased at specific stores or This is because a contact lens manufacturer has proposed a system that directly provides contact lenses to users. In other words, directly re-providing contact lenses of the same product from a dealer or manufacturer to the user using home delivery or the like is extremely effective for improving the convenience of the user. -258222 (Patent Document 1). However, a system that provides contact lenses directly from dealers and manufacturers to users leads to the inclusion of consumers (users) by specific manufacturers, and users have troublesome procedures for changing to other manufacturers' contact lenses. Thus, the tendency to continue to use the same contact lens regardless of the degree of adaptation or change is promoted, and as a result, the selectable range of the user is narrowed.

JP 2002-258222 A

  The present invention has been made in the background of the above-mentioned circumstances, and the problem to be solved is that a contact lens user can easily use a contact lens suitable for each of the various types of contact lenses. Another object of the present invention is to provide a novel sales management device and sales management method for contact lenses that can be efficiently selected and prescribed and provided to users.

  A feature of the present invention relating to a sales management device for contact lenses is that (a) a plurality of contacts are determined in advance for a plurality of contact lens stores that sell contact lenses to a user, each of which has a predetermined finite replacement time. A contact lens sales management device for use by a contact lens distributor who provides a plurality of types of contact lenses provided by a lens manufacturer, and (b) the plurality of types provided by the plurality of contact lens manufacturers (C) User information storage means for storing information on a plurality of membership users who receive provision of contact lenses; (d) the plurality Lens phases that store information related to each other in different types of contact lenses Information storage means; (e) selection information input means for inputting selection conditions for suitable contact lenses; and (f) contact lens that meets the selection conditions input by the selection information input means. And (g) a selection result output unit that outputs selection result information of the contact lens selected by the matching lens selection unit, using the stored information in the lens correlation information storage unit. h) a contact lens sales management device characterized in that

  The contact lens sales management device according to the present invention distributes contact lenses provided by a contact lens manufacturer to the market, and uses the contact lenses for use by a contact lens distributor that provides such contact lenses to a contact lens dealer. To be configured. That is, the contact lens sales management device according to the present invention constructs a database independent from both the contact lens manufacturer and the contact lens store, and at the same time, user information storage means for storing information on membership users. One of the features is to provide a system that realizes re-provision of contact lenses for users registered as members.

  By configuring a sales management device that is independent of the contact lens manufacturer, it is possible to avoid the possibility of the past of the store and the user being enclosed by the manufacturer and the contract between the manufacturer and the store, etc. It is possible to target multiple types of contact lenses provided by other contact lens manufacturers for information acquisition and transactions. In addition, by configuring a sales management device that is independent from contact lens stores, it is possible to efficiently acquire a large amount of information scattered in a large number of stores and build an effective database, and to accurately acquire such information. It is also possible to analyze.

  In particular, in recent years, the number of contact lens stores has increased along with a significant increase in the number of contact lens users, and little information has been acquired for each store. In addition, at each store, the type of contact lens handled tends to be biased to a specific one because of a contract with a contact lens manufacturer. Therefore, in the information acquired for each store, there is a situation in which it is difficult for a contact lens user to prescribe an optimal one from other types of contact lenses. On the other hand, it is difficult for contact lens manufacturers to acquire information on contact lenses of other manufacturers, and there is a tendency toward directing users to users by selling directly from manufacturers to users. There are circumstances that are difficult. Under such circumstances, the present applicant, who is also a contact lens maker, places the present invention as a new system and method that can efficiently provide an optimal contact lens to the user, with the safety and satisfaction of the user as the first. Was developed and completed.

  In addition, in the present invention, contact lenses are re-provided for membership users, so that the users can make financial and procedural contact lenses from different contact lens manufacturers as needed. It is possible to change the type of contact lens and receive it again without being burdened excessively. Thereby, for example, even when the suitability of the user changes or when the user wants to try another type of contact lens, a contact lens suitable for the user can be easily and It can be re-provided promptly.

  The contact lens sales management device according to the present invention comprises: (i) a plurality of dealer client devices respectively used for use of the plurality of contact lens dealers; and (j) a communication network means for the dealer client devices. Is connected to the store client device to transmit / receive information to / from the store client device, so that the input to the selection information input unit and the output from the selection result output unit are sent to the store client The apparatus may further include information transmission / reception means for a store to be performed on the apparatus.

  By providing both the client device for a store and information transmission / reception means for the store, each store can directly use various functions of the contact lens sales management device according to the present invention provided by the contact lens distributor. Is possible. Thereby, for example, the information of the user registered as a member at each dealer is quickly reflected in the user information storage means, or the related information between different types of contact lenses obtained by prescribing the user at each dealer. Can be quickly reflected in the lens correlation information storage means. In addition, by directly using various information stored in the user information storage means and the lens correlation information storage means, each dealer directly confirms, for example, the member information of the user who visited the dealer, It is also possible to promptly propose suitable contact lenses for users who wish to change the type.

  In the contact lens sales management device according to the present invention, (k) the storage information stored in the user information storage means includes contact lens provision history information to the plurality of membership users, and (l ) Statistical information calculation means for obtaining statistical information on the plurality of types of contact lenses based on the stored information of the user information storage means; and (m) statistical information output for outputting statistical information obtained by the statistical information calculation means. And a means.

  By providing the user information storage means, statistical information calculation means, and statistical information output means for storing the contact lens provision history information to each of these membership system users, it was provided to many users at many dealers. It is possible to efficiently collect comprehensive provision history information of various contact lenses, and obtain necessary statistical information from there. Specifically, for example, it is also possible to efficiently obtain and use the contact lens replacement cycle and the continuous use period for a large number of users, the gender and age group of the user for each type of contact lens. It becomes possible.

  In the contact lens sales management apparatus according to the present invention having the configurations (k) to (m), (o) a plurality of manufacturer clients respectively provided for use by the plurality of contact lens manufacturers And (p) connected to the manufacturer client device via a communication network means, and sending and receiving information to and from the manufacturer client device, the output from the statistical information output means, It may be configured to include information transmission / reception means for a manufacturer that is to be performed by the manufacturer's client device.

  By providing both the client device for manufacturers and information transmission / reception means for manufacturers, each contact lens manufacturer directly accesses the information transmission / reception means and efficiently obtains and uses the statistical information obtained as described above. It becomes possible to do. Since these statistical information can include information on a large number of contact lenses provided by multiple contact lens manufacturers, it is difficult to obtain by a single contact lens manufacturer and is valuable information. It will contribute to further performance improvement of products (contact lenses), and it is expected that it will lead to the benefit of users.

  The contact lens sales management device according to the present invention comprises (q) care product information storage means for storing information on a plurality of contact lens care products, and (r) a plurality of the contact lenses stored in the care product information storage means. The care product may further include a care product suitability information storage unit that stores suitability information regarding suitability with the plurality of types of contact lenses.

  By providing both the care product information storage means and the care product conformity information storage means, for example, even in situations where care products are provided and recommended by contact lens manufacturers, etc., other types of care products can be used. It is possible to efficiently select and propose care products suitable for the contact lenses used. In particular, in a situation where there are many types of care products as well as contact lenses, it is possible to efficiently collect information on compatibility with many users and dealers, reflecting actual use results As a result, it is possible to efficiently accumulate highly reliable information, so that the utility value is high and the user's profit can be further improved.

  The sales management device for contact lenses according to the present invention comprises: (s) a plurality of member client devices respectively used for a plurality of membership users who receive provision of the contact lenses; and (t) the plurality of member clients. The apparatus may further include a member information transmitting / receiving unit connected to the apparatus via a communication network unit and transmitting / receiving information to / from the member client device.

  By providing both the member client device and the member information transmission / reception means, for example, each member refers to the information stored in the user information storage means of the contact lens sales management device, such as the address, name, contact information, member period, etc. Obtain or use the information directly by checking or changing the registered contents, or requesting information on the lenses in use or other compatible contact lens information regularly or as needed. Is also possible.

In the contact lens sales management device according to the present invention having the configurations of (s) and (t), (u) a plurality of membership users as storage information stored in the user information storage means Individually identifying user identification information, contact lens delivery destination information to each of the membership users, dealer association information associating each of the membership users with any of the plurality of contact lens dealers, and Contact lens information suitable for the membership system user, contact lens provision history information to each membership system user, and expiration date information of each membership system user,
(V) lens request signal receiving means for receiving a contact lens provision request signal from the member client device; and (w) receiving the contact lens provision request signal by the lens request signal receiving means to store the user information. A contact lens suitable for the contact lens information in the user information storage means is obtained on the condition that the contact lens dealer specifies the lens provision approval signal specified by the dealer related information stored in the means. And a lens shipping instruction output means for outputting a lens shipping instruction signal to be sent to the membership system user according to the delivery destination information of the contact lens in the information storage means.

  By providing these user information storage means, lens request signal receiving means, and lens shipping instruction output means together, a contact lens distributor who receives a request from the dealer and provides the contact lens to the dealer again provides the contact lens. It is possible to directly send out contact lenses to the user who wants to re-provide, and in response to that, the contact lenses can be sent out directly, and the contact lenses required by the user can be more efficiently and quickly processed. Can be re-provided. In particular, even if the number of disposable contact lenses increases in a short period of time such as a day, there is an advantage that the burden of inventory and management of each dealer is greatly reduced, and direct delivery from contact lens distributors For this reason, it is possible to quickly and efficiently deal with a rare standard contact lens with a small shipment amount, and the convenience of the user is improved.

  Here, whether or not re-provision from the contact lens distributor is permitted in response to the request from the user is that the lens provision approval signal from the contact lens dealer associated with each user in advance has been acquired. It becomes a requirement. Therefore, whether or not to re-provide the contact lens for each user is left to the judgment of the dealer associated with each user. In other words, the dealer associated with the user should know the user well and be highly reliable, so select the appropriate approval method for each user in consideration of the circumstances of each user. By adopting it, it becomes possible to re-provide the contact lens through procedures corresponding to safety and simplicity requirements.

  The acquisition of the lens provision approval signal in this aspect is not limited in its aspect, but for example, the following first or second approval method is selected in consideration of the circumstances of each user by the dealer. Which acquisition mode is adopted is preferably stored in advance in the user information storage means or the like.

  In the first approval method, when a contact lens provision request signal is received from a client device for a member, each time a contact lens provision request is issued to the store associated with the member system user. The contact lens distributor ships the contact lens to the user (member system user) on the condition that the lens provision approval signal is acquired from the store. In the second approval method, when a contact lens provision request signal is received from a client device for a member, a specific user from the dealer does not need an approval request each time. With the approval of the automatic acquisition of the approval signal in advance, the approval signal is automatically generated and acquired, so that the contact lens distributor does not need to confirm the approval each time. Contact lenses are sent to users (membership users).

  Therefore, a store that knows each user well, and is associated with each user in advance, comprehensively considers each user's history and situation, and provides contact lens provision conditions for each user, This can be set based on the judgment of the dealer. For example, for a user who has a tendency to become congested in the past or a user who has been wearing the device for a long time, the store approves the contact lens every time it is requested to re-provide the contact lens. It is also possible to require frequent inspections. On the other hand, for users who have not found any abnormalities over a long period of time, the approval of each store shall be granted at the discretion of the store. Without the need, contact lens distributors can immediately respond to the request for re-providing contact lenses and deliver contact lenses.

  As described above, by adopting the contact lens sales management device of the present invention having the above-described configurations (s) to (w), it is close to the user in consideration of the situation of each user. The dealer can appropriately set the method for responding to the re-provision of the contact lens of the user, thereby effectively providing the contact lens while preventing the danger of the user. While ensuring the safety of the user, it can be avoided that an excessive burden is imposed on a user who has no problem. As a result, when the contact lens user reacquires a new contact lens, ensuring the safety of the user and simplifying the user's procedure are achieved at the same time.

  Furthermore, in either of the first approval method and the second approval method described above, the user can order a contact lens when necessary, and after obtaining the lens provision approval signal as described above, the contact lens distributor The contact lens is promptly delivered from the user to the user. Therefore, for example, as many contact lenses as needed are flexibly provided according to each user, and efficiently when necessary, compared with a case where contact lenses are automatically delivered every predetermined period of time. It becomes possible. Specifically, for example, while using daily disposable contact lenses, it is easy for dust to enter the eyes due to temporary changes in the living environment, and the lenses are changed several times a day. Even if contact lenses are lost sooner than expected due to several lens exchanges during sleep, the necessary contact lenses can be provided by ordering contact lenses earlier than planned. It can also be received.

  In addition, since it is equipped with user information storage means for storing history information etc. of each user for membership users, it is possible to support users continuously, and safety to each member by each store etc. Consideration of sex can be performed more efficiently. For example, if the remaining amount of contact lenses stored at each user's home is estimated and if the amount falls below a certain amount, it is confirmed whether contact lenses need to be re-provided, or contact lens re-provision requirements are confirmed In addition to sending the information signal to the member client device, when the expiry date of the prescription or the member expiration date from the previous ophthalmologist examination approaches, the information signal is examined by the ophthalmologist as necessary The information may be transmitted to the member client device together with the medical consultation information and member continuation procedure guidance information.

  Furthermore, in the contact lens sales management device of the present invention having the configurations of (s) to (w), in addition to the first and second approval methods, as a lens provision approval signal acquisition mode, The third approval method may be adopted based on the selection act of the store. In the contact lens sales management device according to the present invention, the third approval unit provides the contact lens from the member client device on the condition that the provision is not restricted by the storage information of the user information storage unit. A lens providing signal generating means for automatically generating a request signal and a lens providing approval signal by a dealer every predetermined period is provided, and the lens providing signal generating means generates a contact lens providing request signal and a lens providing approval signal. Are generated, it is assumed that those signals have been acquired from the user or the store, and a lens shipping instruction signal is output by the lens shipping instruction output means. In addition, as a case subject to provision restriction by the stored information of the user information storage means, for example, when the number of contact lenses provided within a predetermined period has reached the upper limit or the expiration date of the membership system user has been exceeded In some cases, the expiration date of the prescription has passed.

  By adopting the third approval method in addition to the first and second approval methods as an approval method for the lens provision approval signal, the use period and wearing state of each user are taken into consideration, The dealer can select and set a third approval method that is simpler for the user than the first and second approval methods. As a result, when a dealer who knows the user's condition well recognizes, the user does not need to transmit a contact lens provision request signal by the user himself / herself for a predetermined period of time. It is also possible to automatically receive contact lenses again every predetermined period.

  In addition, the present invention proposes a contact lens sales method having the following characteristic configuration. (A) Contact using the contact lens sales management device having the structure according to the present invention including the contact lens sales management device, the store client device and the store information transmission / reception means. A contact lens sales management method for providing a plurality of types of contact lenses provided by a plurality of contact lens manufacturers, each of which has a predetermined finite replacement schedule for a plurality of contact lens stores that sell lenses to users. (A) a selection information input step of inputting the selection condition input from the dealer client device from the selection information input unit to the contact lens sales management device by the store information transmission / reception unit; And (c) a computer conforming to the selection condition input in the selection information input step. A matching lens selecting step for selecting the lens using the stored information in the lens information storing means and the lens correlation information storing means, and (d) the contact lens selection result information selected in the matching lens selecting step, A selection result information transmission step of transmitting from the selection result output means to the dealer client device by the dealer information transmission / reception means; and (e) the selection client device received by the dealer client device in the selection result information transmission step. A sales management method for contact lenses, including (f) a selection result information output step of outputting result information by the client device for a store.

  According to the contact lens sales management method of the present invention, as explained in the invention relating to the contact lens sales management device described above, a database constructed independently from both the contact lens manufacturer and the contact lens store is used. By re-provisioning contact lenses for registered users, a lot of information scattered in many stores targeting multiple types of contact lenses provided by multiple contact lens manufacturers Can be obtained efficiently. Each store can use the acquired information to easily and appropriately propose the most suitable contact lens from a variety of contact lenses to contact lens users who visit the store. Can be provided.

  In the contact lens sales management method according to the present invention, (i) the member client device and the member information transmitting / receiving means employed in the contact lens sales management apparatus according to the present invention, and the user information storage means. The lens request signal receiving means and the lens shipping instruction output means are used together with a contact lens sales management device, and (g) the lens request signal receiving means receives the contact lens from the member client device. A lens request signal receiving step for receiving a provision request signal; and (g) a lens provision for obtaining a lens provision approval signal by the contact lens store specified by the store related information stored in the user information storage means The approval signal acquisition process, and (v) the acquisition of the lens provision approval signal A lens shipping instruction for outputting a lens shipping instruction signal for shipping a contact lens conforming to the contact lens information stored in the user information storage means to the membership system user in accordance with the delivery destination information of the contact lens in the user information storage means A mode that further includes an output step may be employed.

  In such a contact lens sales management method aspect, as described in the invention relating to the contact lens sales management device of the present invention having the above-described configurations (s) to (w), each user's history and situation A contact lens dealer who knows well can set up a method for re-providing contact lenses for each user, ensuring the safety of the user and placing an excessive burden on users who have no problems. Can be avoided, and simplification of the procedure for reacquiring contact lenses can be achieved.

  According to the contact lens sales management device structured according to the present invention, the contact lens sales management device is configured independently from both the contact lens manufacturer and the contact lens store, so that a variety of types provided by a plurality of contact lens manufacturers can be provided. For a contact lens, a lot of information scattered in a large number of dealers can be acquired efficiently. When providing contact lenses to contact lens users registered in advance as a membership system user, it is possible to promptly and appropriately propose contact lenses suitable for each user by using the acquired information. It becomes.

  In addition, according to the method according to the present invention, each store has access to the sales management device of the contact lens distributor, and thus it is obtained by efficiently collecting a lot of information scattered in a large number of stores. Information can be used directly, which makes it possible to easily and adequately propose and provide the best contact lens among a wide variety of contact lenses to contact lens users who are customers of dealers. It becomes possible to do.

BRIEF DESCRIPTION OF THE DRAWINGS Explanatory drawing which shows the whole structure of the sales management apparatus of the contact lens which concerns on embodiment of this invention. The functional block diagram of the sales management apparatus main body which comprises the sales management apparatus of the contact lens shown by FIG. Explanatory drawing which shows the provision path | route to the user of the contact lens implement | achieved using the sales management apparatus of the contact lens shown by FIG.

  Embodiments of the present invention will be described below with reference to the drawings.

  First, FIG. 1 is a schematic diagram of an embodiment of a contact lens sales management apparatus configured according to the present invention, which is preferably employed to implement a contact lens sales management method according to the present invention. Is shown as The sales management apparatus according to the present embodiment includes a sales management apparatus body 10 that is managed and used by a contact lens distributor 50 (described later). The contact lens distributor 50 handles various types of contact lenses provided by a plurality of contact lens manufacturers 48 (described later), each of which has a predetermined finite replacement scheduled time. In response to a request from a plurality of contact lens sales stores 52 (described later), the business entity provides the contact lens sales store 52 with these various types of contact lenses. That is, the contact lens distributor 50 is substantially independent from each contact lens manufacturer 48 and the contact lens store 52 as its business, and pursues only the profits of the specific contact lens manufacturer 48 and the contact lens store 52. Instead, the contact lenses of a plurality of contact lens manufacturers 48 that are independent from each other are handled, and various contact lenses are provided to a plurality of contact lens stores 52 that are independent from each other. As a result, the sales management apparatus main body 10 can widely collect, store and use information on a plurality of types of contact lenses from a plurality of contact lens manufacturers 48 from a plurality of contact lens sales stores 52. .

  In addition, the sales management device according to the present embodiment directly corresponds to the user 54 who wants to purchase a contact lens, and each of the contact management stores 52 serves as a contact lens sales window for the user 54. It is configured to include a plurality of dealer client devices 12 that are managed and used. Each of these dealer client apparatuses 12 is connected to the sales management apparatus main body 10 via the Internet 14 as communication network means using the World Wide Web.

  Furthermore, the sales management device according to the present embodiment includes a plurality of member client devices 16 that are respectively used by a large number of membership users 54 who receive contact lenses through any one of the contact lens sales stores 52 serving as sales counters. It is configured to include. The plurality of member client apparatuses 16 are also connected to the sales management apparatus main body 10 via the Internet 14 as a communication network means.

  Furthermore, the sales management device of the present embodiment includes a plurality of manufacturer client devices 18 that are managed and used by a plurality of contact lens manufacturers 48 that are contact lens manufacturers / shippers. The plurality of maker client apparatuses 18 are also connected to the sales management apparatus main body 10 via the Internet 14 as communication network means.

  Note that the sales management apparatus main body 10, the store client apparatus 12, the member client apparatus 16, and the manufacturer client apparatus 18 all have a keyboard and a mouse so that information can be transmitted and received using the Internet 14. A computer configured with an input device 28 (described later), a display device (monitor) such as a CRT or a liquid crystal display, and an output device 30 (described later) such as a printer may be employed. Preferably, the sales management apparatus main body 10 is configured by a WWW server that provides a Web page by using the Internet 14, and the dealer client apparatus 12, the member client apparatus 16, and the manufacturer client apparatus 18 are By introducing and configuring a WWW browser that browses Web pages on the Internet 14, it is possible to send and receive various types of information on the Web pages. In addition, the sales management apparatus main body 10, the dealer client apparatus 12, the member client apparatus 16, and the manufacturer client apparatus 18 send and receive e-mails so that various kinds of information can be transmitted and received with each other using the Internet 14. Software, transmission / reception signal encryption / decryption software, and the like may be introduced.

  In addition to the personal computer, a mobile phone terminal device (including a smart phone (including a high-performance mobile phone)) having the above-described functions can be used as the member client device 16. Further, the sales management device main body 10, the dealer client device 12, the member client device 16, and the manufacturer client device 18 are all named for convenience, and each has a WWW server and a WWW browser. Even if communication software such as e-mail is introduced, it is possible to mutually operate as a server-and-client system that performs bidirectional communication under a predetermined communication protocol. good.

  Furthermore, the sales management apparatus main body 10 basically functions as a single unit, but if necessary, the sales management apparatus main body 10 is connected to each other via a load distribution device or the like, and the required processing is distributed in cooperation. It may be composed of a plurality of computers for processing. Further, each dealer's client device 12 and each manufacturer's client device 18 can also be load-balanced by a plurality of computers or the like.

  Here, as shown in the functional block diagram of FIG. 2, the sales management apparatus main body 10 of the present embodiment stores a variety of information and functions as a database, and in response to a command from the outside. An arithmetic unit 22 that performs arithmetic processing, an input / output interface 24 that performs signal processing when inputting / outputting information to / from the outside, a client device 12 for a store, a client device 16 for a member, and a client device 18 for a manufacturer via an Internet line 18 And a transmission / reception device 26 that performs transmission / reception of information. Further, an input device 28 such as a mouse and a keyboard and an output device 30 such as a printer and a monitor are connected to the input / output interface 24, and the Internet is connected via the input device 28, the output device 30, or the transmission / reception device 26. Various information can be input / output through the input / output interface 24 between the store client device 12, the member client device 16, and the manufacturer client device 18 connected via the line 18.

  The storage device 20 includes user information storage means 32, lens information storage means 34, lens correlation information storage means 36, care product information storage means 38, and care product suitability information storage means 40. Any of these storage means 32 to 40 may be used as long as it can record digital data writable or readable by a computer as an electric signal, magnetic signal, optical signal, or the like. It can be composed of an optical disk, a magnetic disk, a magneto-optical disk, or the like.

  The user information storage means 32 in the storage device 20 stores various information of a plurality of contact lens users (membership users) 54 who receive a contact lens providing service using the sales management device of the present embodiment. Specific storage information includes (i) member information for each user 54, (ii) ordering information for each user 54 ordering contact lenses, and (iii) providing contact lenses to each user 54. It is desirable to include delivery information. In the present embodiment, it is also desirable to further include (iv) order information for care products and (v) delivery information for care products.

  More specifically, the above (i) member information includes, for example, personal information such as the name, address, date of birth, contact information such as a telephone number and e-mail address of the user (user) 54, and each user. ID as user identification information for individually identifying 54, password information for preventing erroneous processing and ensuring security, member enrollment date, membership fee payment method, membership fee debit account, and the like. Further, for each user 54, the delivery address information of the provided contact lens is also stored. Furthermore, it is desirable to store information such as the expiration date of the prescription as well as the membership expiration date as the expiration date information of the membership system user as the expiration date information for providing the contact lens providing service to the user 54. In addition, prescription information, examination information, and examination information for each user 54 are also stored. Specifically, for example, the degree of naked eye acuity and astigmatism in the user 54, corneal diameter, corneal surface curvature, corrected visual acuity, eye condition (health / conjunctivitis, hyperemia) and history, history of medication and disease, prescription Inspection information such as the date and scheduled scheduled inspection date, and the contact lens information applicable to the membership system user 54 such as the standard value of the compatible contact lens, the product name of the contact lens that has been confirmed to be compatible, and the fitting information for the specific contact lens Is given as stored information.

  By the way, the user 54 who can receive re-provision of the contact lens under the service utilizing the sales management apparatus of the present embodiment adopts a membership system that requires membership registration in advance. By adopting a membership system and acquiring and storing user information as described above in advance, information for each user 54 can be collected and utilized accurately and efficiently. The request for re-provision of the contact lens from 54 can be quickly processed and can be easily managed.

  In addition, when registering a member, the user 54 selects a specific store 52 that is normally used by the user 54, and the association information with the store 52 is also associated with the store information in the user information storage unit 32. It is desirable to be memorized. By making the user 54 use a specific store 52, the management of each user 54 is built on the trust relationship with the store 52, and the reliability of the acquired information can be maintained. Further, by providing a contact lens to each user 54 in association with the specific store 52, it is possible to give the user 54 a sense of security, and to make the user 54 more secure through the specific store 52. It becomes possible to provide detailed and accurate support.

  The member registration procedure itself is not particularly limited. For example, the user 54 goes directly to a specific store 52 to register as a member and sells with the member client device 16 via the Internet 14 or the like. It is also possible to carry out communication processing with the store client device 12 or the sales management device main body 10. However, in order to register and receive contact lenses for the first time, it is desirable that at least one examination by an ophthalmologist is required. Therefore, it is desirable to register as a member with the requirement to visit the store 52 as a requirement.

  In the present embodiment, it is preferable to employ a store where an ophthalmologist is arranged or shared as the store 52 where the store client device 12 is installed. By arranging or sharing ophthalmologists, it is easy for contact lens users to undergo a medical examination by an ophthalmologist when registering as a member, and prescription information and deadlines created by ophthalmologists are sold at stores. It becomes easy to input to the storage means (memory, hard disk, etc.) of the client device 12 for storage and to refer to it as needed. Furthermore, reservation procedures for the ophthalmologist are also made through the Internet 14 etc. It is possible to efficiently perform processing between the client device 16 for a store and the client device 12 for a store.

  Note that the above (i) member information may be stored in the information storage means of the store client apparatus 12 in addition to the user information storage means 32 of the sales management apparatus body 10. As a result, for example, when trouble occurs when communication with the sales management apparatus main body 10 is temporarily interrupted, an address is given to the user 54 who has visited the store based on the stored information in the information storage means of the client device 12 for the store. Responding to requests for changes and the like, and after recovery from trouble, update data in the information storage means of the client device 12 for the store is reflected in the user information storage means 32 of the sales management apparatus main body 10 to update the stored information to be consistent. Processing such as making it possible is also possible.

  Further, (ii) ordering information in which each user 54 has ordered a contact lens and (iii) delivery information in which the contact lens is provided to each user 54 include provision history information of the contact lens to each user 54. .

  That is, under the service utilizing the sales management apparatus of the present embodiment, each user 54 can use a contact lens selected from a wide variety of contact lenses provided by a plurality of manufacturers 48. Here, when a contact lens provision request is made from each user 54, the date, the manufacturer name or product name of the requested contact lens, the lens power, standard values such as DIA, BC, quantity, (Ii) Order information such as whether the order is to be sent to a store or an order through the Internet line 18 is stored as (ii) order information.

  In addition, when the sales shop 52 previously associated with the order (providing request from the user 54) approves and provides the contact lens to the user 54, the date and information provided are provided. The manufacturer of the contact lens, the product name, the standard value of the lens power, DIA, BC, etc., the quantity, the left and right lenses, the delivery type such as handing or home delivery, etc. are stored as (iii) delivery information.

  Similarly, (iv) care product ordering information and (v) care product delivery information include care product provision history information for each user 54. That is, as a care product suitable for each contact lens product, a lens cleaning solution, a lens preserving solution, a lens sterilizing solution, and the like exist as a care product. The sales management apparatus of this embodiment also supports the provision of these care products to users 54, and the manufacturer, product name, quantity, etc. of the care products are listed for each user 54 as order information and delivery information. The information is stored in the information storage means 32.

  Further, the lens information storage means 34 in the storage device 20 stores information about all contact lenses that can be provided by the user 54 using the contact lens providing service using the sales management device of the present embodiment. Remember. That is, all the information about a plurality of types of contact lenses provided from a plurality of contact lens manufacturers 48 using the client device 18 for each manufacturer is stored. Specific storage information includes, for each contact lens, all standard information such as manufacturer name, product name, provided spherical lens power and cylindrical lens power, shaft angle, DIA, BC, and the like. In addition, information on each contact lens includes various types of hard contact lenses such as PMMA and RGP, and water contact, silicon hydrogel, soft contact lenses such as ionic and non-ionic, materials, presence / absence of coloring, etc. Can be stored as Such information can be obtained from the display of the product package of each contact lens or from each contact lens manufacturer 48.

  In addition, the lens correlation information storage unit 36 in the storage device 20 stores information on the correlation between the plurality of types of contact lenses stored in the lens information storage unit 34. Specifically, information regarding common characteristics and different characteristics is the target among different products of the same or different contact lens manufacturers. More specifically, for example, as the correlation information between the α product of manufacturer A and the β product of manufacturer B, α product BC8.5 and β product BC9.0 are fitted to substantially the same eye. Information is stored. This may be because, even if the optical part has the same base curve value, the fitting characteristics are different due to the difference in the lens design of the peripheral part. Further, as correlation information between the γ product of manufacturer B and the δ product of manufacturer C, information that the spherical lens power of −3.0D of γ product and −3.25D of δ product exhibit substantially the same optical characteristics. Is also included. This may be because the tear lens power varies depending on BC or stable position. Further, the ζ product of the D maker includes information such as the oxygen transmission rate being X% higher than the ε product of the C maker, and the information such as the moisture content being higher by Y%.

  Such information can be obtained and collected based on information provided from each contact lens manufacturer 48, for example. Further, in the present embodiment, based on the contact lens history information provided to the user 54 at each contact lens sales shop 52 and the prescription information of the user 54, for example, BC8.5 of the α product of manufacturer A It is also possible to obtain and collect information such that the contact lens of .75D and the contact lens of BC9.0, -2.50D of β product of manufacturer B are equally compatible. In particular, a contact lens distributor 50 who is a user of the sales management apparatus main body 10 handles a large number of contact lenses provided by a plurality of contact lens manufacturers 48 and a large number of users 54 at a plurality of contact lens stores 52. By providing a large number of contact lenses to be supplied to the lens, it becomes possible to obtain and collect a large amount and efficiently of the interrelation information about each contact lens stored in the lens information storage means 34.

  Furthermore, the care product information storage means 38 in the storage device 20 stores information on all contact lens care products that can be provided by the user 54 using the service using the sales management device of the present embodiment. Remember. In other words, a large number of contact lenses provided by each manufacturer 48 include cleaning liquids, storage liquids, disinfecting liquids, and the like suitable for each product. This is because the suitability of care products varies depending on the material of the contact lens and the period of use. Here, in the present embodiment, information about all contact lens care products that can be used by the user 54 provided by each contact lens manufacturer 48 or a manufacturer such as a different care product is stored. Specific storage information includes, for each care product, manufacturer name, product name, use or function for cleaning, storage, sterilization, etc., capacity, usage, and the like. Such information can be obtained from the display of the product package of each care product, or can be obtained from each care product manufacturer or contact lens manufacturer 48.

  Furthermore, the care product suitability information storage means 40 in the storage device 20 stores fit information related to the suitability of each care product stored in the care product information storage means 38 for each contact lens. Specifically, with respect to all the care products stored in the care product information storage unit 38, information such as suitability for use for all the contact lenses stored in the lens information storage unit 34 is stored as the conformance information. . In addition, with regard to a plurality of types of care products, the relevance information can also include inter-relation information between the care products, such as the presence or absence of compatibility, the difference in composition, and the difference in the mixing ratio of the specific composition. Such information can be obtained from the manufacturer 48 of each care product or contact lens, or from the display of the product package of each care product.

  On the other hand, the calculation device 22 in the sales management apparatus main body 10 of the present embodiment is configured to include a suitable lens selection means 42, a statistical information calculation means 44, and an approval signal confirmation processing means 46. The compatible lens selection means 42, the statistical information calculation means 44, and the approval signal confirmation processing means 46 are all in accordance with specific software using the electrical signal processing function in the central processing unit provided in the computer. This is realized by processing various types of information stored in the storage device 20, and a target arithmetic process is executed.

  The suitable lens selecting means 42 is, for example, a command signal (command signal generated by a selection information input means 62 to be described later) input from the input device 28 such as a keyboard to be described later or the client device 12 for a shop connected through the Internet line 14. ), When a compatible lens selection command is input to the sales management apparatus main body 10, a calculation process is performed to select a contact lens that meets the conditions given by the command signal. More specifically, for example, by inputting a command signal including information such as a product name and a lens standard value as a specific contact lens, all other contact lens products compatible with the contact lens are selected. Output. Alternatively, by inputting a command signal including information such as BC, DIA, and lens power as information necessary for selecting a contact lens suitable for a specific user 54, all contact lens products suitable for the user 54 can be obtained. Is selected and output. It should be noted that such calculation processing in the suitable lens selection means 42 can be performed using the stored information in the lens information storage means 34 and the lens correlation information storage means 36.

  As a result of the arithmetic processing performed by the suitable lens selection means 42, for example, all contact lens products that are candidates as other contact lens products compatible with the specific contact lens product currently worn by the user 54. Can be output and presented. It should be noted that the plurality of selected contact lens products may be further narrowed down according to additional conditions such as material and oxygen permeability. The sales management apparatus according to the present embodiment handles a plurality of contact lenses of a plurality of contact lens manufacturers 48 and acquires prescription information and conformity information obtained at a store 52 that provides contact lenses to each user 54. Since it is stored as lens correlation information, it is possible to efficiently and accurately select a suitable contact lens based on a large amount of information from a wide variety of contact lens products regardless of differences in contact lens manufacturers 48. It becomes.

  The compatible lens selection means 42 selects and outputs care products suitable for a specific contact lens product by using the stored information of the care product information storage means 38 and the care product compatibility information storage means 40. It is also possible. Furthermore, by specifying a specific care product by a product name or the like and inputting information, it is possible to select and output another compatible care product (product name). As a result, each contact lens manufacturer 48 generally designates the care product of its own company or an affiliated company as a conforming product for each contact lens. However, for example, it is possible to expand the options of the care product. Specifically, even when the designated care product is not available due to a shortage or when the care product remains when the lens is changed, the designated care product cannot be used safely and promptly. It becomes possible to cope with.

  Furthermore, the sales management apparatus main body 10 of this embodiment is provided with the statistical information calculation means 44. As described above, regardless of the manufacturer 48, all contact lenses are acquired from a plurality of sales shops 52 and stored in the storage device 20. It is possible to generate and provide various useful statistical information by performing arithmetic processing on a large amount of information stored in, for example, information stored by the user information storage means 32 under appropriate conditions. Yes. Specifically, for example, for each contact lens manufacturer 48 or each product, the number of users, user age distribution, gender ratio, and the like can be obtained. Further, the use continuation period in which the same product is continuously provided can be obtained as information such as the average value, the number distribution, and the number ratio for each contact lens maker 48 or each product. Furthermore, the average period and the number of people for each product and each contact lens manufacturer is the duration for which the same user continues to receive the same product, in other words, the period until the contact lens of another product is changed. Or the shortest period or the longest period.

  In addition, the statistical information calculation unit 44 can also use information on care products stored in the storage device 20. Therefore, for example, for each contact lens product, the usage rate and number of users of each care product are obtained, the average value of the purchase cycle, the shortest period, the longest period, etc. are obtained for each care product, and the same care is taken. It is possible to obtain the average value, the shortest period, the longest period, etc. of the continuous period of continuous use of the product.

  On the other hand, the approval signal confirmation processing means 46 provided in the sales management apparatus main body 10 of the present embodiment is a service in which a contact lens distributor provides a contact lens to a user on behalf of, for example, a contract from a dealer. Is for executing. That is, as shown by the solid arrows in FIG. 3, the distribution route of a general contact lens is that each contact lens provided from the contact lens manufacturer 48 to the contact lens distributor 50 is connected to each contact lens store. The contact lens store 52 provides each user (user) 54 with it in response to a request from the user. In this case, since a request for contact lens provision from the user 54 is made to the store 52, each store 52 considers the state of the user 54 and determines whether or not to provide the contact lens. It is possible to respond by requesting an examination as necessary for the safety of the user 54. Note that the contact lens store 52 that has responded in this way includes information that the user 54 has requested contact lens provision, and information that the contact lens has been provided. The information including the presence / absence of medical checkup for the user 54 is transmitted from the store client device 12 to the storage device 20 of the sales management device main body 10 through the communication network 14 and stored. Further, the contact lens distributor 50 grasps the stock amount of each product in the contact lens dealer 52 from the contact lens provision information from the contact lens dealer 52 to the user 54 or orders from the contact lens dealer 52. In response to this, the necessary product is provided to the contact lens sales shop 52 and the contact lens manufacturer 48 is requested to provide the necessary product.

  However, in such a general contact lens distribution channel, since the contact lens is provided to the user 54 at the contact lens store 52, the safety of the user 54 is excellent. The user 54 who continues to use it is forced to pay extra labor, and at the store 52 where the number of users 54 is large, the labor burden necessary for exchanging various information with the contact lens distributor 50 is required. Is too large. Therefore, in the present embodiment, by providing the approval signal confirmation processing means 46, a novel contact lens provision form that can reduce the labor of the user 54 and the contact lens store 52 while ensuring the safety of the user 54. It has a function to realize.

  That is, in the present embodiment, the determination as to whether or not to provide a contact lens in response to the request of the user 54 is left to the contact lens store 52 that knows the user 54 in detail, Corresponding to the fact that an ordering signal for requesting provision of a contact lens is transmitted directly from the member client device 16 of the user 54 to the sales management device main body 10 via the communication network 14, it is indicated by a dotted line in FIG. As shown, the contact lens distributor 50 does not go through the contact lens distributor 52 to the user 54, or even the contact lens distributor 50 as shown by the two-dot chain line in FIG. It is possible to provide contact lenses directly from the contact lens manufacturer 48 to the user 54 using home delivery or the like. In order to realize such a contact lens provision form, lens provision approval method setting information is stored for each user 54 in the user information storage means 32 of the sales management apparatus body 10 of the present embodiment. It has become. This approval method setting information is information that is selected and set by the contact lens store 52 from among two or more types prepared in advance for the procedure for approving the provision of contact lenses to the user 54. . Specifically, in the present embodiment, the following four types of approval methods of the following first to fourth are prepared as programs that can be executed by the approval signal confirmation processing means 46 of the sales management apparatus main body 10, and these four types One of the approval methods can be selected and set by the store 52, and the selected value is stored in the user information storage means 32 of the sales management apparatus main body 10.

  The first approval method is that each time the sales management apparatus body 10 receives an ordering signal (a provision request signal) for requesting the provision of a contact lens transmitted from the member client apparatus 16, the sales management apparatus body 10 receives the order signal. An approval determination request is sent to the store client device 12 and the store 52 determines approval / non-approval, and an approval signal of the store 52 is transmitted / received from the store client device 12 to the sales management device body 10. The contact lens is provided from the contact lens distributor 50 or the contact lens manufacturer 48 to the user 54 on the condition. That is, the approval process according to the first approval method is provided in the sales management apparatus main body 10 and receives the order signal from the member client apparatus 16 that requests the provision of contact lenses, thereby receiving the membership system user (user). 54, an approval request means for transmitting an approval request signal to the store client device 12 of the store 52 associated with the store 54, and provided in the store client device 12 to generate an approval signal to the sales management apparatus main body 10. This is realized by a first approval means including an approval reply means for transmitting an approval signal.

  In the second approval method, when a contact lens is requested from the user 54, the store 52 does not pass approval / non-approval each time. Provides a contact lens from the contact lens distributor 50 to the user 54 by making a prior approval so that the approval is always given within a predetermined period (for example, within the valid period of the prescription). It is what you do immediately. In other words, the approval process according to the second approval method is provided in the sales management apparatus main body 10 and receives the order signal from the member client apparatus 16 that requests re-provision of the contact lens, whereby the dealer client apparatus 12 This is realized by the second approval means for generating the approval signal in the sales management apparatus main body 10 without requiring the reception of the approval signal from.

  The third approval method does not require the user 54 even to request re-provision of the contact lens, and of course does not require the approval by the store 52 every time. The contact lens manufacturer 48 or the like, which is the above, can automatically re-provide the contact lens to the user 54. That is, the approval process according to the third approval method is provided in the sales management apparatus main body 10 and does not require reception of either an order signal from the member client apparatus 16 or an approval signal from the dealer client apparatus 12. This is realized by a third approval unit that generates an approval signal every predetermined period set in advance. Such a process is a case where the user does not want to process contact lenses every time, and the store 52 always gives approval for the user 54 within a predetermined period (for example, within the prescription valid period). In the case where the approval by the store 52 is not necessary by performing prior approval as a thing, for example, a period in which the handholding of the disposable contact lens is lost is predicted and the contact lens is periodically provided to the user 54. It can be realized.

  In the fourth approval method, a specific user 54 is always requested to be provided directly from the store 52, and a direct contact lens from the contact lens distributor 50 or the contact lens manufacturer 48 to the user 54 is provided. It realizes that the offer is not approved. Such processing can be realized, for example, by refusing to accept a contact lens provision order signal from a specific member client device 16 to the sales management apparatus main body 10. By requesting the provision of a lens directly, the store 52 can confirm the details of the situation of the user 54 in detail or inspect each time.

  In addition, when receiving contact lens provision by any of the first to fourth approval methods, the user 54 is referred to the membership system user expiration date information and contact lens provision history information because of the membership system. . In addition, as the expiration date information of each membership system user, the membership expiration date for which the membership fee has been paid, the expiration date that can be provided by the contact lens set by the dealer, the expiration date of the prescription, etc. can be adopted. . Further, as the contact lens provision history information, it is possible to employ information as to whether the number of contact lenses provided within a predetermined period has reached the upper limit. By referring to membership user expiration date information and contact lens provision history information when contact lenses are re-provided, for example, the number of users 54 who have not paid membership fees or the number of contact lenses already provided is limited. The reached user 54 is not provided with contact lenses again.

  When any one of the first to third approval methods is selected, an approval signal from the store client device 12 is received by the lens provision approval signal acquisition means provided in the sales management device body 10. . Further, a contact lens provision request signal transmitted from the member client device 16 is received by the lens request signal receiving means 66 (described later), and specified by the store related information stored in the user information storage means 32. When the approval signal is obtained in the sales management apparatus body 10 by any one of the first to third approval methods selected by the contact lens store 52, the sales management apparatus body 10 stores the user information in the user information storage means 32. Based on the stored contact lens information, delivery destination information, etc., a contact lens and a delivery destination suitable for the corresponding user 54 are specified, and a delivery instruction signal for instructing delivery of the contact lens to the user 54 is provided. Output. For example, when the contact lens distributor 50 ships the contact lens directly to the user 54, a label describing the contact lens as a product and the delivery destination is prepared based on the output delivery instruction signal. The contact lens is re-provided to the user 54 by dispatch using a flight or the like. It is also possible to provide the contact lens directly from the contact lens maker 48 to the user 54 by transmitting the delivery instruction signal to the maker client device 18 through the Internet line 14. Further, after the shipping process, information such as the contact lens and date provided to the user 54 is input to the sales management apparatus body 10 and recorded as provision history information in the user information storage means 32. Further, shipment completion information such as the date and time when the contact lens was shipped may be transmitted from the sales management apparatus main body 10 to the member client apparatus 16.

  Note that the reception of the contact lens ordering signal as described above, and the approval procedure and the shipping procedure based on it, the input / output interface 24 provided in the sales management apparatus main body 10, the input device 28 connected thereto, the output device 30, and the Internet line 14, the transmission / reception device 26 performs signal transmission / reception with the manufacturer client device 18, the store client device 12, and the member client device 16.

  That is, the sales management apparatus main body 10 includes an input device 28 such as a mouse and a keyboard and an output device 30 such as a printer and a monitor that are directly connected and can be used by the contact lens distributor 50 as external input / output devices. Further, external input / output to / from the sales management apparatus main body 10 from the maker client device 18, the dealer client device 12, and the member client device 16 connected via the Internet line 14 can be performed. . Specifically, the sales management apparatus main body 10 includes, as an external signal transmission / reception apparatus 26 via the Internet line 14, a store information transmission / reception unit 56 for transmitting / receiving a signal to / from the sales store client apparatus 12. Maker information transmitting / receiving means 58 for transmitting / receiving signals to / from the maker client apparatus 18 and member information transmitting / receiving means 60 for transmitting / receiving signals to / from the member client apparatus 16. Yes. Each of these information transmission / reception means 56, 58, 60 is designed to maintain confidentiality of information with each communication destination by encryption means using a preset password or the like.

  In addition, transmission / reception signals from the input device 28, output device 30, Internet line 14 and transmission / reception device 26 are sent via the input / output interface 24 to the sales management device main body 10, the store client device 12, the manufacturer client device 18, Input and output to the member client device 16. The input / output interface 24 includes an input unit 62 and an output unit 64. The input unit 62 uses, for example, a condition for obtaining target information by the suitable lens selection unit 42 and the statistical information calculation unit 44 from the outside. It functions as selection information input means and statistical information input means for inputting. The output unit 64 functions as a selection result output unit or a statistical result output unit that outputs information obtained by the compatible lens selection unit 42 or the statistical information calculation unit 44 to the outside, for example. Therefore, for example, in the sales management method, a selection information input step in which the selection condition in the suitable lens selection means 42 is input from the selection information input means 62 to the sales management apparatus main body 10 by the information transmission / reception means 56 for the store, or The selection result transmission step in which the selection result in the suitable lens selection means 42 is transmitted from the selection result output means 64 to the store client device 12 and the selection result received by the store client device 12 are sent to the store client device 12. The selection result output process to output is included. Further, the input / output interface 24 is output through a lens request signal receiving unit 66 that receives a contact lens ordering signal transmitted from, for example, the member client device 16 and the like and an approval process by an approval signal confirmation processing unit 46. It includes a lens shipment instruction output means 68 for outputting a contact lens delivery instruction signal to the manufacturer client apparatus 18 through the output device 30 or the Internet line 14.

  The sales management apparatus main body 10 is preferably configured as a WWW server and provides a service providing page to the store client apparatus 12 and the member client apparatus 16 through the Internet line 14. Then, on the service providing page displayed on the WWW browser of the dealer client device 12 or the member client device 16, transmission / reception of the order signal as described above, selection setting of the approval method, request for approval, execution of approval, etc. It is desirable to be able to transmit and receive various signals. As a result, the efficiency of information transmission / reception and management can be improved as compared with the case where information is individually transmitted / received by e-mail or the like.

  The sales management device as described above is mainly configured by the sales management device main body 10 that is managed and used by the contact lens distributor 50 that is a business independent from both the contact lens manufacturer 48 and the contact lens store 52. The Therefore, it is possible to efficiently collect a large amount of information acquired at a large number of contact lens sales stores 52 for a wide variety of products supplied from a plurality of contact lens manufacturers 48. In addition, it is possible to collect information related to contact lenses of other manufacturers, which is difficult for each contact lens manufacturer 48 to acquire, and it is possible to efficiently create a database of various information.

  In addition to the contact lens distributor 50 that manages the sales management device, the contact lens dealer 52 that uses the dealer client device 12 and the manufacturer client device 18 can collect the various information collected in this way. Can be used as appropriate by each contact lens manufacturer 48 who uses the member, and each user (member user) 54 who uses the member client device 16.

  Specifically, for example, when the user 54 who has visited the contact lens store 52 is not fully satisfied with the contact lens currently in use and desires to exchange for a different product, the contact lens store 52, a reference for proposing another product by accessing the sales management apparatus body 10 from the client apparatus 12 for a store and acquiring information such as compatibility using the function of the compatible lens selection means 42. It becomes possible to acquire information promptly. Further, the user 54 accesses the sales management apparatus main body 10 from, for example, the member client apparatus 16 and uses the function of the compatible lens selection means 42 to provide information on care products that match the contact lens used by the user 54. Can also be obtained. Furthermore, the contact lens manufacturer 48 accesses the sales management apparatus main body 10 from, for example, the client device 18 for manufacturers, and uses the functions of the statistical information calculation means 44 to use contact lenses and care products that are in-house products in the market. It becomes possible to acquire information such as the ratio and the number of users.

  In addition, in this embodiment, the approval method setting by the contact lens dealer 52 is a requirement, but the contact lens dealer 52 can be changed by transmitting an order signal directly from the user 54 to the contact lens distributor 50. Without passing through, it becomes possible to obtain contact lenses directly from the contact lens distributor 50 or the contact lens manufacturer 48, and prompt provision of contact lenses can be realized. As a result, it is possible to set the re-provision processing conditions for each member 54 on the responsibility of the dealer 52 based on an appropriate determination by a specific dealer 52 associated with each user 54 in advance. In addition, while ensuring the safety of each member 54 effectively and efficiently, it is possible to improve the convenience of the user 54 by dealing with the provision of contact lenses to the recognized member 54 by home delivery. In particular, such contact lenses that are easy for the member 54 can be obtained for all the users 54, even if it is a membership system, for example, only within the prescription deadline and not exceeding the allowable amount provided. Compared to the case where the contact lens is automatically provided every certain period of time, only the specific member selected in advance by the judgment of the store 52 that actually manages the member 54, Since the service is provided for a limited time, it is possible to ensure the safety of each member 52 as well.

  Note that the dealer client device 12 and the sales management device main body 10 are both provided by a device in which all or a part of the hardware and / or software thereof is installed in another place and connected via the Internet 14. May be. For example, the access screen that is accessed when the order signal is transmitted is provided from the sales management apparatus main body 10, but the access screen is displayed as if the store name associated with the member 54 is displayed on the access screen. It is also possible to make it appear as if it is a service or access screen provided by the dealer client device 12. It is also possible to cause the sales management apparatus main body 10 to execute a part of the functions of the sales client apparatus 12 and further, the information storage means of the sales management apparatus main body 10 and the sales client apparatus 12 is connected to a communication network. It is also possible to install in physically different places through the system 14.

  In addition, although not enumerated one by one, the present invention can be implemented in a mode with various changes, corrections, improvements, and the like based on the knowledge of those skilled in the art. All are within the scope of the present invention without departing.

  For example, information to be transmitted from the sales management apparatus body 10 to the member client apparatus 12 includes purchase based on new contact lens release information, information useful for purchasing contact lenses, and trends in purchased products of the membership system user 54. It is possible to include information that promotes motivation, and such information can be transmitted regularly and / or irregularly. In addition, when the membership system user 54 does not desire such information provision, it can also be selected that information provision is not performed.

  Further, the information transmitted from the member client device 12 to the sales management apparatus main body 10 may include a disclosure request for safety information (such as the lens manufacturing location) of the membership system user 54. For example, when a safety information disclosure request is received by the sales management apparatus main body 10, the contact lens distributor 50 who is the administrator of the sales management apparatus main body 10 confirms the requested content and requests information immediately. Information is transmitted to the control user 54. As a result, even when there is an emergency such as a sudden eye disease, information that cannot be disclosed by the lens information storage means 34 or the like can be promptly provided to the membership system user 54.

12: dealer client device, 14: communication network means (Internet), 16: member client device, 18: manufacturer client device, 32: user information storage means, 34: lens information storage means, 36: lens correlation information Storage means, 38: Care product information storage means, 40: Care product conformity information storage means, 42: Conformity lens selection means, 44: Statistical information calculation means, 48: Contact lens manufacturer, 50: Contact lens distributor, 52: Contact Lens store, 54: user (member system user), 56: information transmission / reception means for sales store, 58: information transmission / reception means for manufacturers, 60: information transmission / reception means for members, 62: input means (selection information input means), 64: output means (selection result output means), 66: lens request signal receiving means, 68: lens shipment示出 force means

Claims (9)

For contact lens distributors that sell contact lenses to users, contact lens distributors that provide a plurality of types of contact lenses provided by a plurality of contact lens manufacturers, each of which has a predetermined finite replacement schedule. A sales management device for contact lenses to be used,
Lens information storage means for storing information on product names and lens standards in the plurality of types of contact lenses provided by the plurality of contact lens manufacturers;
User information storage means for storing information of a plurality of membership users who receive contact lenses;
Lens correlation information storage means for storing information related to each other in the plurality of types of contact lenses;
Selection information input means for inputting the selection conditions of suitable contact lenses,
A compatible lens selecting means for selecting a contact lens suitable for the selection condition input by the selection information input means using the storage information in the lens information storage means and the lens correlation information storage means;
A contact lens sales management device comprising: selection result output means for outputting selection result information of the contact lens selected by the compatible lens selection means. A plurality of dealer client devices respectively provided for use of the plurality of contact lens dealers;
Input to the selection information input means and the selection result output means by transmitting and receiving information to and from the dealer client device connected to the dealer client device via a communication network means The sales management device for contact lenses according to claim 1, further comprising: information transmission / reception means for a store that causes the store client device to output from the store. The storage information stored in the user information storage means includes contact lens provision history information to the plurality of membership users,
Statistical information calculation means for obtaining statistical information on the plurality of types of contact lenses based on the stored information of the user information storage means;
The contact lens sales management device according to claim 1, further comprising: statistical information output means for outputting statistical information obtained by the statistical information calculation means. A plurality of manufacturer client devices respectively provided for use by the plurality of contact lens manufacturers;
By connecting to the manufacturer client device via a communication network means and transmitting / receiving information to / from the manufacturer client device, the output from the statistical information output means is sent to the manufacturer client device. 4. The contact lens sales management device according to claim 3, further comprising information transmission / reception means for a manufacturer to be performed. Care product information storage means for storing information on a plurality of contact lens care products;
5. Care product conformity information storage means for storing conformity information regarding compatibility with the plurality of types of contact lenses for the plurality of contact lens care products stored in the care product information storage means. The contact lens sales management device according to any one of the above. A plurality of member client devices respectively provided for use by a plurality of membership users receiving the contact lens;
6. A member information transmitting / receiving unit connected to the plurality of member client devices via a communication network unit and transmitting / receiving information to / from the member client device. Contact lens sales management device. As storage information stored in the user information storage means, user identification information for individually specifying a plurality of membership users, contact lens delivery destination information to each membership user, and each membership user Distributor-related information associated with any of a plurality of contact lens dealers, contact lens information suitable for each membership system user, contact lens provision history information for each membership system user, and each membership system user And expiration date information for
Lens request signal receiving means for receiving a contact lens providing request signal from the member client device;
Upon receipt of the contact lens provision request signal by the lens request signal receiving means, acquisition of a lens provision approval signal by the contact lens dealer specified by the dealer related information stored in the user information storage means is obtained. As a condition, a lens shipping that outputs a lens shipping instruction signal for shipping a contact lens suitable for the contact lens information in the user information storage means to the membership system user according to the delivery destination information of the contact lens in the user information storage means The contact lens sales management device according to claim 6, further comprising: an instruction output unit. A contact lens sales management device comprising: the contact lens sales management device according to claim 1; and the store client device according to claim 2; A contact lens sales management method for providing a plurality of types of contact lenses provided by a plurality of contact lens manufacturers, each of which has a predetermined finite replacement schedule for a plurality of contact lens stores that sell lenses to users. Because
A selection information input step of inputting the selection conditions input from the client device for the store from the selection information input unit to the sales management device of the contact lens by the information transmission / reception unit for the store;
A compatible lens selection step of selecting a contact lens that matches the selection condition input in the selection information input step, using storage information in the lens information storage unit and the lens correlation information storage unit;
A selection result information transmission step of transmitting the selection result information of the contact lens selected in the adaptive lens selection step from the selection result output unit to the client device for the store by the information transmission / reception unit for the store;
Sales management of contact lenses, comprising: a selection result information output step for outputting the selection result information received by the dealer client device in the selection result information transmission step by the dealer client device. Method. The member client device according to claim 6 and the information transmission / reception unit for members, and the user information storage unit, the lens request signal reception unit, and the lens shipping instruction output unit according to claim 7, Using a contact lens sales management device,
A lens request signal receiving step of receiving a contact lens providing request signal from the member client device by the lens request signal receiving means;
A lens provision approval signal acquisition step of acquiring a lens provision approval signal by the contact lens store specified by the store related information stored in the user information storage means;
A contact lens suitable for the contact lens information stored in the user information storage means is provided to the membership system user according to the delivery destination information of the contact lens in the user information storage means on condition that the lens provision approval signal is acquired. The contact lens sales management method according to claim 8, further comprising: a lens shipping instruction output step of outputting a lens shipping instruction signal to be shipped.

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