JP2013050749A - Pos system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a POS system capable of transmitting transaction information to another POS terminal located near a POS terminal when the terminal cannot be restored due to a trouble related to return of the change in a change-coin dispenser, and then capable of performing disbursement and settlement from the other POS terminal.SOLUTION: The POS system has multiple POS terminals connected to each other via a network and change-coin dispensers each of which is connected to each of the multiple POS terminals. When an error related to the change-coin dispenser occurs in returning the change in a POS terminal among the multiple POS terminals, the POS system transmits the transaction information to another POS terminal near the POS in trouble to return the change from the change-coin dispenser connected to the other POS terminal.

Description

  Embodiments of the present invention relate to a POS system.

  Conventionally, in a POS system having a change machine, when a product registration process is executed at a POS terminal and a deposit is deposited from a change machine slot, a change in the deposit machine will result in an error. A notification is sent to the POS terminal. In the POS terminal, when the error notification is received, the amount of the deposit is input by the operator, the total key is pressed, and the change amount is calculated by using the input amount of the deposit and the sales amount collected in the product registration process. calculate. The POS terminal transmits change information including the change amount to the change machine, and the change machine causes the change to be withdrawn from the money storage unit based on the change amount included in the change information and discharged from the discharge port. In this way, even when deposits are clogged inside the change machine, there are those that discharge change from the change machine. However, in this type of change machine, if a change-related trouble occurs at the time of change, and the change cannot be made, wait until the change of the change machine is resolved or check the service counter. The company was taking measures such as whether it was turned around and paying out changes, and it caused great inconvenience to customers.

Republished 2008/126567

  Therefore, the problem to be solved by the present invention is that when the POS terminal cannot be recovered due to a trouble related to change change in the change machine, the transaction information is transmitted to another POS terminal nearby, and the other POS terminal You can check out and withdraw money.

  A POS system according to an embodiment of the present invention includes a plurality of POS terminals connected to each other via a network, and a change machine connected to each of the plurality of POS terminals. In the POS terminal, when a change machine error occurs at the time of change payout and change cannot be made, this transaction information is transmitted to another nearby POS terminal, and the change machine connected to the other POS terminal. The change can be paid out from.

The block diagram of the POS system of embodiment. The functional block diagram of a POS terminal and an automatic change machine. The flowchart of the operation | movement procedure in a POS system.

  Hereinafter, a POS system according to an embodiment will be described with reference to the drawings.

  FIG. 1 is a configuration diagram of a POS (Point Of Sales) system according to an embodiment. As shown in FIG. 1, the POS system 1 includes a store server 2, and a POS terminal A3a, a POS terminal B3b, and a POS terminal C3c as a plurality of POS terminals connected to the store server 2 via a network. Has been. These POS terminals A3a to POS terminals C3c are appropriately arranged at payment places in the store. In the present embodiment, a plurality of POS terminals 3a to 3c connected to the store server 2 are configured. However, the number of the POS terminals is not limited to this and may be any number.

  The POS terminal A3a includes a bar code scanner A5a serving as merchandise information input means, and an automatic change machine A4a serving as a change machine having a function of depositing and counting coins and banknotes and dispensing a specified amount of change. Is connected. Similarly, a barcode scanner B5b and an automatic change machine B4b are also connected to the POS terminal B3b. Similarly, a barcode scanner C5c and an automatic change machine C4c are also connected to the POS terminal C3c.

  FIG. 2 is a functional block diagram of the POS terminal A3a and the automatic change machine A4a. As shown in FIG. 2, the POS terminal A3a has a CPU (Central Processing Unit) 6 therein. The CPU 6 has a customer display unit 7, an operator display unit 8, a ROM 9 storing programs and the like, and data. A stored RAM 10 and a magnetic disk 11 are connected. The CPU 6 is connected to a keyboard 12, a card reader 13 for reading data recorded on the card inserted into a card used for non-cash payment, and a printer 14 for printing receipts and journals. Further, the barcode scanner A5a is connected to the CPU 6 as product information input means. The barcode scanner A5a has a function of reading a barcode printed on a product label attached to a product.

  The CPU 6 includes a communication interface (I / F) unit 15 that communicates with the store server 2 via a network, and a change machine interface that transmits and receives control signals (commands and responses) and data to and from the automatic change machine 4a. The (I / F) unit 16 is connected.

  As shown in FIG. 2, the automatic change machine A4a has a control unit 17 therein, and in this control unit 17, a POS interface (I / F) unit 18 for transmitting / receiving control signals and data to / from the POS terminal A3a, depositing The part 19, the withdrawal part 20, and the counting part 21 are connected.

  FIG. 3 is a flowchart of an operation procedure in the POS system according to the embodiment. First, when the customer brings the product to the cash register, the purchase product registration process by the operator is performed at the POS terminal A3a (step S1). Then, registration of the purchased product is completed, the total amount of the purchased product is shown, and payment is performed. Specifically, the difference between the deposit amount received from the customer at the POS terminal A3a and the total purchase amount is calculated, and the difference is displayed on the operator display unit 8 and the customer display unit. (Step S2). If there is a difference, the operator instructs the automatic change machine A4a to pay out the difference amount as change from the POS terminal A3a (step S3). In response to this instruction, it is determined whether or not a change payout error has occurred in the automatic change machine A4a (step S4). If no change change error has occurred, change is paid out from the automatic change machine A4a ( Step S5). Then, the operator terminates the payment transaction as a change of deposit to the customer.

  If a trouble with a change payout error occurs in the automatic change machine A4a in step S4, it is determined whether or not a deposit has been made to the automatic change machine A4a (step S6). If not, the settlement data is transferred to another nearby POS terminal B3b (step S7). Then, settlement is performed on the POS terminal B3b side. The settlement at the POS terminal B3b is the same as that at the POS terminal A3a (step S8). If there is a difference, the operator instructs the automatic change machine B4b to pay out the difference amount as change from the POS terminal B3b, and the change is paid out from the automatic change machine B4b (step S9). The operator then deposits this change with the customer and ends the payment transaction as a change of money.

  Next, even when the deposit is made to the automatic change machine A4a in step S6, the settlement data is transferred to another nearby POS terminal B3b (step S10). In this case, however, balance sharing management is performed between the POS terminal A3a and the POS terminal B3b (step S11). The operation procedure after the settlement at the POS terminal B3b (step S8) is the same as the above-described steps S8 and S9, and the description thereof is omitted.

  As described above, according to the POS system of the present embodiment, when a trouble relating to the change dispensing at a change machine occurs in a certain POS terminal and the checkout process is delayed, Since it is transmitted to another POS terminal and the settlement process can be performed on the other POS terminal side, a great inconvenience to the customer can be solved.

  Although the embodiment of the present invention has been described, this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the spirit of the invention. This embodiment and its modifications are included in the scope of the present invention and the gist thereof, and are also included in the invention described in the claims and the equivalent scope thereof.

1 POS system 2 Store server 3a POS terminal A
3b POS terminal B
3c POS terminal C
4a Automatic change machine A
4b Automatic change machine B
4c Automatic change machine C

Claims (3)

A plurality of POS terminals connected to each other via a network;
A change machine connected to each of the plurality of POS terminals,
If a change machine error occurs at a certain POS terminal among the plurality of POS terminals and the change cannot be paid out, the transaction information is transmitted to other nearby POS terminals. A POS system characterized in that change can be paid out from a change machine connected to a POS terminal.   If the change machine error occurs before depositing into the change machine, payment is made at the other POS terminal to which the transaction information is sent, and change is paid out from the change machine connected to the other POS terminal. The POS system according to claim 1, wherein the POS system is performed.   If the change machine error occurs after depositing into this change machine, the balance management is performed between the certain POS terminal and the other POS terminal to which the transaction information is sent, and at the other POS terminal. 2. The POS system according to claim 1, wherein the POS system performs payment and pays out change from a change machine connected to the other POS terminal.

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