JP2012165166A - Conference room reservation device, and control method and control program therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a conference room reservation device, and a control method and a control program therefor, enabling efficient use of a conference room.SOLUTION: The conference room reservation device receives and stores an input of reservation information including a booking person, the conference room and a reservation start date and time. When it becomes the reservation start date and time, the conference room reservation device originates a call to a telephone in the conference room (S105), and fixes the use of the conference room on receiving an input from the called telephone to fix the use of the conference room. When no input is received from the telephone in the conference room to fix the use of the conference room, the conference room reservation device originates a call to the telephone of the booking person or the telephone in the conference room (S113 or S105), so as to receive from the called telephone an input related to the reservation information (S117).

Description

  The present invention relates to a conference room reservation apparatus, a control method for a conference room reservation apparatus, and a control program for a conference room reservation apparatus. More specifically, the present invention relates to a conference room reservation apparatus that performs reservation management of a conference room provided with a telephone, and a conference The present invention relates to a room reservation apparatus control method and a conference room reservation apparatus control program.

  Recently, a conference room reservation system for managing rental information on conference room rooms has been widely used. In this conference room reservation system, the rental information of conference rooms is managed collectively on the system, and the user who wants to reserve a conference room checks the reservation status of the conference room by looking at the reservation table on the system. can do. In addition, the user can secure a reservation or cancel a reservation based on the reservation table.

  As an example of a conference room reservation system, Patent Document 1 below discloses a conventional video conference system. In this video conference system, video conference terminals are connected to the ISDN network and the private network, and reservation information such as the reservation name, use reservation time, reservation contact phone number, password, and voice data is registered in the disk memory. And manage. If the reservation person does not use the video conference terminal device even after the reservation time has been reached, the voice synthesizer of the video conference terminal device will have the registered voice message and the video conference terminal pre-stored “XXXXX”. Create a reservation confirmation message by connecting the common phrases "Please ask Mr. to confirm the reservation for the video conference." And send it to the reservation person.

JP-A-08-009061

  However, in the conventional conference room reservation system, there is a case where the conference room is actually used but the conference room is not actually used. In such a case, the user who wants to reserve the conference room uses the use status of the conference room. Could not be determined accurately. As a result, there is a problem that a user who wants to use the conference room cannot use the conference room and inefficiency in using the conference room occurs.

  Patent Document 1 sends a reservation confirmation message to a reservation person based on whether or not a video conference system is used. For this reason, when a conference room reservation person uses the conference room without using the video conference system, or a person using the video conference room before the reservation person passes the reservation time of the conference room. However, when the video conferencing system continues to be used, the usage status of the conference room could not be accurately determined. As a result, even in the technique of Patent Document 1, the conference room could not be used efficiently.

  SUMMARY OF THE INVENTION The present invention solves the above-described problems, and an object of the present invention is to provide a conference room reservation apparatus, a conference room reservation apparatus control method, and a conference room reservation apparatus control program capable of efficiently using a conference room. Is to provide.

  A conference room reservation device according to one aspect of the present invention is a conference room reservation device that performs reservation management of a conference room provided with a telephone, and inputs reservation information including at least a reservation person, a conference room, and a reservation start date and time. The reservation information receiving means for receiving the reservation information, the storage means for storing the reservation information, the first calling means for calling the telephone in the conference room based on the reservation start date and time, and the first calling means When an input for confirming the use of the conference room is accepted from the telephone, a use confirmation means for confirming the use of the conference room and an input for confirming the use of the conference room are received from the telephone called by the first calling means. If there is not, a second calling means for calling the telephone of the reservation person or the telephone in the conference room, and an input receiving means for receiving an input related to the reservation information from the telephone called by the second calling means.

  Preferably, in the conference room reservation apparatus, when the reservation information includes the telephone number of the reservation person, the second calling means calls the telephone having the telephone number of the reservation person, and the reservation information includes the telephone number of the reservation person If not, the second calling means calls the telephone in the conference room.

  Preferably, in the conference room reservation apparatus, when a telephone set called by the first calling means is received, a voice for guiding a method for determining use of the conference room is reproduced for the called telephone set. First audio reproduction means is further provided.

  Preferably, in the conference room reservation apparatus, when a telephone set called by the second calling means is called, a second voice for reproducing a method for changing reservation information is reproduced for the called telephone. And a first reservation information changing means for changing the reservation information when an input for changing the reservation information is received from the telephone set called by the second calling means.

  Preferably, in the conference room reservation apparatus, when the telephone set called by the second calling means is called, a voice for guiding the method for canceling the reservation is reproduced for the called telephone. The apparatus further includes voice reproducing means and first reservation canceling means for canceling the reservation related to the reservation information when an input for canceling the reservation is received from the telephone set called by the second calling means.

  Preferably, the conference room reservation apparatus further includes device detection means for detecting a use state of a device provided in the conference room before the reservation start date and time.

  Preferably, in the conference room reservation apparatus, the device is a device assigned an IP address, and the device detection means transmits data to the IP address of the device, and determines whether the device is based on whether or not the transmitted data is returned. Detect usage status.

  Preferably, the conference room reservation apparatus further includes end notification means for notifying the end of the reservation time using the device or the telephone in the conference room when the device detection means detects that the device is in use.

  Preferably, in the conference room reservation apparatus, the end notification means notifies the end of the reservation time by calling the telephone in the conference room with a calling sound different from the calling sound by a device other than the conference room reservation apparatus.

  Preferably, the conference room reservation apparatus further includes a vacancy status notifying unit for notifying the reservation person of the vacancy status of the conference room based on the use state of the device detected by the device detection unit.

  In the conference room reservation device, preferably, the call sound generated by at least one of the first and second calling means is different from the call sound generated by a device other than the conference room reservation device.

  Preferably, in the conference room reservation apparatus, a connection request receiving means for receiving an input for requesting a connection with the reservation person's telephone from a telephone called by the first calling means and a connection request by the connection request receiving means And connecting means for connecting the telephone set called by the first calling means and the telephone of the reservation person when the input to be received is received.

  Preferably, in the conference room reservation apparatus, when two telephones are connected by the connecting means, the second reservation information change for changing the reservation information when an input for changing the reservation information is received from the reservation person's telephone. Means are further provided.

  Preferably, in the conference room reservation apparatus, when the use of the conference room is confirmed, the reservation information is changed, or at least one of the cancellation of the reservation, an e-mail regarding the reservation information is sent to the reservation person. An e-mail transmission means for transmitting is further provided.

  Preferably, in the conference room reservation apparatus, when the input for confirming the use of the conference room is not accepted from the telephone set called by the second calling means, the first calling means makes a call to the telephone in the conference room again. To do.

  Preferably, the conference room reservation apparatus further includes a count unit that counts the number of times that an input for confirming use of the conference room has not been received from the telephones that are called by the first and second calling units. Second reservation canceling means for canceling the reservation related to the reservation information when the counted number exceeds the predetermined number is further provided.

  In the conference room reservation apparatus, input from the telephone is preferably performed by key operation of the telephone.

  Preferably, in the conference room reservation apparatus, when an input for confirming use of the conference room is not accepted from the telephone set called by the first calling means, the telephone set called by the first calling means is predetermined. Including the case where a call is not received in time.

  A method for controlling a conference room reservation apparatus according to another aspect of the present invention is a control method for a conference room reservation apparatus that manages reservations for a conference room provided with a telephone, and includes at least a reservation person, a conference room, and a reservation start date and time. A reservation information receiving step for receiving input of reservation information, a storage step for storing the reservation information, a first calling step for calling the telephone in the conference room based on the reservation start date and time, and a first call When an input for confirming the use of the conference room is received from the telephone set calling in the step, the use confirmation step for confirming the use of the conference room and the use of the conference room from the telephone set calling in the first calling step If the input for confirming is not accepted, the second calling step for calling the telephone of the reservation person or the telephone in the conference room, and the input related to the reservation information from the telephone calling in the second calling step. And an input accepting step of accepting a.

  A control program for a conference room reservation apparatus according to still another aspect of the present invention is a control program for a conference room reservation apparatus that performs reservation management of a conference room provided with a telephone, and includes at least a reservation person, a conference room, and a reservation start A reservation information receiving step for receiving input of reservation information including date and time, a storage step for storing reservation information, a first calling step for calling a telephone in a conference room based on the reservation start date and time, and a first calling step When an input for confirming the use of the conference room is received from the telephone set calling in the call step, the use confirmation step for confirming the use of the conference room and the conference room using the call made in the first call step If the input for confirming the use is not accepted, the second calling step for calling the telephone of the reservation person or the telephone in the conference room, and the telephone that is called in the second calling step To execute an input accepting step of accepting input related about information into the computer.

  ADVANTAGE OF THE INVENTION According to this invention, the conference room reservation apparatus which can utilize a conference room efficiently, the control method of a conference room reservation apparatus, and the control program of a conference room reservation apparatus can be provided.

It is a block diagram which shows the structure of the conference room reservation system in one embodiment of this invention. It is a block diagram (system block block diagram) which shows the structure of the reservation management server in one embodiment of this invention. It is a figure which shows an example (reservation table screen example) of the reservation information input screen displayed on the display part of user PC when a reservation person accesses a reservation management server. It is a flowchart which shows operation | movement of the reservation management server at the time of receiving the reservation of a conference room. It is a figure which shows an example of the confirmation mail transmitted in step S11 of FIG. It is a figure which shows an example of the reservation information table memorize | stored in HDD of a reservation management server. It is a figure which shows an example of the meeting room information table memorize | stored in HDD of a reservation management server. It is a figure which shows an example of the input screen (setting screen) displayed on the display part of user PC, when a reservation person or the administrator of a meeting room reservation system sets reservation contact conditions. It is the first half part of the flowchart showing the operation of the reservation management server when confirming the reservation information of the conference room (flow when not answering the conference room telephone). It is the latter half part of the flowchart which shows the operation | movement of the reservation management server at the time of confirming the reservation information of a meeting room (The flow at the time of answering the telephone of a meeting room). It is a figure which shows an example of the cancellation mail transmitted in step S137 of FIG. 9, and step S169 of FIG. It is a flowchart (operation | movement flow of the apparatus confirmation before reservation start) which shows operation | movement of the reservation management server immediately before reservation start time. It is a figure which shows an example of the contact mail (pre-confirmation mail) before the reservation start transmitted in step S211 of FIG.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  The conference room reservation system according to the present embodiment enables simple and reliable change of conference room reservation by linking with the telephone installed in each conference room, thereby improving the efficiency of use of the conference room. is there. Specifically, this conference room reservation system is designed to increase the efficiency of use of the conference room by the following methods 1 and 2.

  1. The conference room reservation system is linked to the telephone provided in the conference room.

  2. A simple phone call ensures that the booking system confirms the reservation with the reservation and allows the reservation to easily change the reservation as needed. Make the meeting room available to others.

[Configuration of conference room reservation system]
FIG. 1 is a block diagram showing a configuration of a conference room reservation system according to an embodiment of the present invention.

  Referring to FIG. 1, a conference room reservation system according to the present embodiment includes, for example, a reservation management server 100 (an example of a conference room reservation device), a user PC (Personal Computer) 130, and a plurality of management devices 151a to 151c. And a plurality of telephones 152a to 152c and 153. The reservation management server 100, the user PC 130, and each of the management devices 151a to 151c are connected to each other via a network 200. The reservation management server 100 and each of the telephones 152a to 152c and 153 are connected to each other by a network 200. In each of the conference rooms 150a to 150c, management devices 151a to 151c and telephones 152a to 152c are respectively installed. The management device 151a and the telephone 152a are installed in the conference room 150a, the management device 151b and the telephone 152b are installed in the conference room 150b, and the management device 151c and the telephone 152c are installed in the conference room 150c. The telephone 153 is a telephone for the reservation management server 100 to communicate with a reservation person who has reserved a conference room. The telephone 153 is installed, for example, in a room (the reservation person's own room) 150d in which the user PC 130 is provided. An IP address is assigned to each of the management devices 151a to 151c, and a telephone number is assigned to each of the telephones 152a to 152c and 153. The management devices 151a to 151c are, for example, a reserved conference room projector, a video conference system, an intelligent hub, or a device assigned an IP address (such as an air conditioner, lighting, or an entrance / exit system).

  Hereinafter, the conference rooms 150a to 150c may be collectively referred to as the conference room 150, the management devices 151a to 151c may be collectively referred to as the management device 151, and the telephones 152a to 152c may be collectively referred to as the telephone 152.

  Although FIG. 1 shows a case where there is only one user PC 130 and telephone 153, a plurality of user PCs 130 and telephones 153 may be provided. Thereby, the reservation person can reserve a conference room using arbitrary user PC130 (for example, own PC). The telephone 153 may be a mobile phone held by a reservation person. In addition, as a terminal device for conference room reservation, a mobile information terminal or a mobile phone terminal may be used instead of the user PC 130. Further, the number of conference rooms for which the reservation management server 100 manages reservations is arbitrary. Further, the reservation management server 100 and each of the telephones 152a to 152c and 153 may be connected by a telephone line instead of the network 200 (or together with the network 200).

  The reservation management server 100 performs reservation management related to the use of the conference rooms 150a to 150c. The reservation management server 100 includes, for example, an HDD (Hard Disk Drive) 101, a CPU (Central Processing Unit) 102, a ROM (Read Only Memory) 103, a RAM (Random Access Memory) 104, and a network controller 105. Yes.

  The HDD 101 is a storage device that stores various data. In particular, the HDD 101 stores a reservation information table (FIG. 6) described later, a conference room information table (FIG. 7), reservation contact conditions set on the input screen of FIG.

  The CPU 102 controls the reservation management server 100 as a whole. Further, the CPU 102 executes a control program for the reservation management server 100 stored in the ROM 13. The CPU 102 reads data from the HDD 101, ROM 103, and RAM 104 and writes data to the HDD 101, ROM 103, and RAM 104 by performing predetermined processing.

  The ROM 103 is, for example, a flash ROM (Flash Memory). The ROM 103 stores various programs for operating the reservation management server 100 and various fixed data. The ROM 103 may be non-rewritable.

  A RAM 104 is a main memory of the CPU 102. The RAM 104 is used for storing data necessary for the CPU 102 to execute the control program.

  In accordance with an instruction from the CPU 102, the network controller 105 uses a communication protocol such as TCP / IP (Transmission Control Protocol / Internet Protocol) or the like via a wired or wireless LAN (Local Area Network) or the like, and the user PC 130 and the management devices 151a to 151c. Communicate with other devices. Further, the network controller 105 communicates with each of the telephones 152 a to 152 c and 153 through the network 200 in accordance with an instruction from the CPU 102. Specifically, a call is made to each of the telephones 152a to 152c and 153, and a push button operation (an example of a key operation of the telephone) input from each of the telephones 152a to 152c and 153 is performed. The network 200 may be a wide area network such as the Internet or a dedicated line.

  The user PC 130 is a terminal device for conference room reservation, and includes an HDD 131, a CPU 132, a ROM 133, a RAM 134, a network controller 135, a display unit 136 such as a monitor, and an input unit 137 such as a keyboard and a mouse. It is out.

  FIG. 2 is a block diagram (system block configuration diagram) showing the configuration of the reservation management server in one embodiment of the present invention.

  Referring to FIG. 2, the reservation person can access reservation management server 100 through network 200 using user PC 130 and can input reservation information into the reservation table. The reservation management server 100 manages the reservation information table and the reservation table, and the reservation person can confirm the contents entered in the reservation table on the display unit (browser) of the user PC 130. The reservation management server 100 includes a reservation display data creation unit 11, a reservation information storage unit 12, a reservation processing unit 13, a telephone processing unit 14, a reservation room management unit 15, a mail transmission unit 16, and a reservation control unit 17. Including.

  The reservation display data creation unit 11 is information for making a reservation (hereinafter sometimes referred to as reservation information), specifically, the name of the reservation person, the e-mail address, the reservation date and time, the conference room to be reserved, and the telephone of the reservation person. A screen for inputting a number (extension number) or the like (reservation information input screen shown in FIG. 3) is created. In addition, based on the reservation information held in the reservation information storage unit 12, the display data of the reservation table displayed on the user PC 130 is created.

  The reservation information storage unit 12 stores the reservation information input using the user PC 130 in the reservation information table through the reservation processing unit 13. In addition, the reservation information storage unit 12 is a conference room information table in which conference room information (name of conference room, IP address of a management device installed in the conference room, telephone number of a telephone installed in the conference room, etc.) is registered. Remember.

  The reservation processing unit 13 performs processing to save the updated reservation information table in the reservation information storage unit 12 when the reservation information is registered or when the reservation information is updated. The case where the reservation information is updated is a case where there is an instruction to use the conference room, change the reservation information, or cancel the reservation. In addition to the above processing, the reservation processing unit 13 transmits an e-mail by notifying the mail transmitting unit 16 as necessary.

  The telephone processing unit 14 makes a call to the telephone 152 or 153 in a predetermined case, and reproduces a voice of a message informing a reservation to the telephone of the communication destination and a voice of guidance on the push button operation of the telephone. Process. In addition, the telephone processing unit 14 receives an instruction regarding reservation information from the communication destination telephone 152 or 153 (processes reception of telephone processing), and notifies the reservation control unit 17 of the result. The telephone processing unit 14 connects the telephone 152 of the conference room 150 and the telephone 153 of the reservation person. Hereinafter, the process of connecting the conference room telephone 152 and the reservation person's telephone 153 may be referred to as a reservation person connection process.

  The reservation room management unit 15 manages the conference room 150 and manages the use status of the conference room 150 related to the reservation at a time before the reservation start time. As a management method, whether or not the conference room 150 is used is determined based on whether or not the management device 151 installed in the conference room 150 is turned on. In particular, when using the hub to manage the usage status, it may be determined that the conference room 150 is being used (there is a person in the conference room 150) when the port is being used.

  When receiving a notification of reservation information registration (reservation completion) from the reservation processing unit 13, the mail transmission unit 16 sends an e-mail to the e-mail address of the reservation person included in the reservation information stored in the reservation information storage unit 12. Send. In addition, when receiving a notification of reservation information update from the reservation processing unit 13, the mail transmission unit 16 transmits an e-mail to the e-mail address of the reservation person included in the reservation information.

  The reservation control unit 17 is time-controlled by a timer, and notifies the telephone processing unit 14 based on data such as a reservation information table and a conference room information table stored in the reservation information storage unit 12 to perform telephone processing. I do. If the reservation information is updated by the processing of the telephone processing unit 14, the reservation information table stored in the reservation information storage unit 12 is updated (rewritten), and the contents of the updated reservation information are transmitted to the mail transmission unit 16 by mail. Notify me. Also controls phone processing according to settings (such as calling the conference room first, then calling the phone number of the reservation person, then calling the phone installed in the conference room) To do.

[Meeting room reservation method]
The reservation management server 100 assumes, as a premise, the name of the user (reservation person) of the conference room reservation system, the e-mail address of the reservation person, the date for reserving the conference room (reservation date), and the time zone for reserving the conference room (reservation time) The reservation information such as the band), the conference room (room number), and the reservation person's telephone number (phone contact information) are received from the reservation person. The conference room reservation method in the present embodiment will be described below.

  FIG. 3 is a diagram illustrating an example of a reservation information input screen (reservation table screen example) displayed on the display unit of the user PC when the reservation person accesses the reservation management server. In the following figures, “4-1 Meeting Corner”, “4-2 Meeting Corner”, “4-3 Meeting Corner”, “5-1 Meeting Corner”, “5-2 Meeting Corner” “5-3 meeting corner” or “5-4 meeting corner” is an example of a conference room and corresponds to the conference rooms 150a to 150c in FIG.

  Referring to FIG. 3, the reservation information input screen is a screen that accepts input of reservation information from the reservation person. In the top row of the reservation information input screen, input fields 51 to 53 for inputting a reservation date are displayed. In the second row from the top of the reservation information input screen, an input field 54 for inputting the name of the reservation person ("Name" includes an identification code such as an ID) and the mail address of the reservation person are input. An input field 55 for selecting a conference room to be reserved, a display unit 56 for displaying the selected conference room, and an input field 61 for inputting a key set by the reservation person. And are displayed. In the third row from the top of the reservation information input screen, an input field 57 for inputting the affiliation of the reservation person and the telephone number of the reservation person (such as the extension number of the reservation person or the mobile phone number held by the reservation person) ), A selection button 59a for selecting the reservation start time, a display unit 59 for displaying the selected reservation start time, and a selection button 60a for selecting the reservation end time. A display unit 60 for displaying the selected reservation end time, and selection buttons 62a and 62b for selecting whether the reservation is to be made for one day or weekly are displayed. In the fourth row from the top of the reservation information input screen, a reservation key 63 for completing the input of reservation information and a cancel key 64 for canceling the input of reservation information are displayed. A reservation table 69 indicating the current reservation status of each conference room is displayed at the bottom of the reservation information input screen.

  When the above items are input by the reservation person, they are immediately reflected in the reservation table 69. In the reservation table 69, characters 69a corresponding to the input reservation information and a cancel key 69b for canceling the input reservation information are displayed. A key 65 for setting a reservation communication condition is displayed at the lower right of the reservation information input screen.

  A personal information table that associates the name of the user who uses the conference room reservation system with the user's mail address is stored in the HDD, and when the name of the reservation person is entered in the input field 54, the personal information table is stored. The e-mail address of the reservation person may be automatically entered in the input field 55 (the e-mail address may be automatically determined). This e-mail address is used by the reservation management server 100 to send an e-mail when a reservation is completed or when reservation information is updated (cancellation of reservation, change of reservation time, etc.).

  In FIG. 3, a reservation room named “Ito” reserves a conference room named “4-1 Meeting Corner” at a reservation date and time of “8:00 to 9:00 on June 3, 2010”. It is going to be done. Further, as reservation information, an e-mail address “ito@address.jp”, an affiliation “second electronic information technology”, and an extension number “2855” are entered in each input column. The key is a password for preventing a person other than the reservation person from changing reservation information. When a key is set, it is necessary to input the key when instructing by the telephone 152 or 153, which will be described later, so that only the reservation person updates the reservation information (conference room use processing, change of reservation information, cancellation of reservation) ) Cannot be performed. The key setting may be omitted on the reservation information input screen.

  When reservation information is input by the reservation person and the reservation key 63 is pressed, the input reservation information is transmitted to the reservation management server 100. The state of FIG. 3 is a state of waiting for reservation completion. When the reservation is completed, a completion mark icon is displayed in the reservation table 69, or the character 69a of the reservation table 69 is displayed in a specific color indicating the reservation completion. Displaying this indicates that the reservation has been completed. On the other hand, if the input reservation information is incomplete or there is reservation information that overlaps with the input reservation information, the reservation is not completed and a warning message is displayed on the reservation information input screen.

  FIG. 4 is a flowchart showing the operation of the reservation management server when accepting a reservation for a conference room.

  Referring to FIG. 4, when reservation information is input by the reservation person on the reservation information input screen shown in FIG. 3 and reservation key 63 is pressed, reservation management server 100 receives the reservation information from user PC 130 (S1). . When receiving the reservation information input, the CPU 102 of the reservation management server 100 determines whether or not the reservation person's name and mail address are included in the reservation information (S3). If it is determined in step S3 that the reservation person's name and e-mail address are included in the reservation information (YES in S3), the CPU 102 determines whether the reservation information includes the conference room to be reserved. (S5). If it is determined in step S5 that the conference room to be reserved is included in the reservation information (YES in S5), the CPU 102 sets the reservation date and time (that is, the reservation date, the reservation start time, and the reservation end time) in the reservation information. It is determined whether or not it is included (S7). If it is determined in step S7 that the reservation date / time is included in the reservation information (YES in S7), the CPU 102 completes the reservation by registering the reservation information in the reservation information table (S9). A confirmation e-mail is transmitted to the e-mail address of the reservation person (S11), and the process is terminated.

  On the other hand, if it is determined in step S3 that at least one of the name and email address of the reservation person is not included in the reservation information (NO in S3), the conference room to be reserved is included in the reservation information in step S5. If it is determined that the reservation information is not included in the reservation information in step S7 (NO in S7), the CPU 102 returns to the process of step S1 to return the reservation information. Accept re-input.

  The reservation information only needs to include at least the reservation person, the conference room, and the reservation start date and time. For example, it is not necessary to input the e-mail address of the reservation person, and the reservation may be completed even if the e-mail address of the reservation person is not included in the reservation information. On the other hand, when a conference room reservation is accepted, the reservation person's telephone number must be input, and the reservation may be completed on condition that the reservation information includes the reservation person's telephone number.

  FIG. 5 is a diagram showing an example of the confirmation mail transmitted in step S11 of FIG.

  Referring to FIG. 5, when the reservation is completed, a standard mail is created by the mail transmission unit based on the registered reservation information and transmitted to the reservation person. This e-mail is for confirming the reservation, and the text includes, for example, a statement notifying that the reservation has been completed, the name of the reservation person, the reservation date and time, the reserved conference room, and the reservation table URL. (Uniform Resource Locator). Note that this type of confirmation mail may also be sent when reservation information is changed from a telephone or a reservation table.

  FIG. 6 is a diagram illustrating an example of a reservation information table stored in the HDD of the reservation management server.

  Referring to FIG. 6, the reservation information table includes reservation information for which reservation has been completed. In the reservation information table, the conference room reserved for one reservation information in the horizontal direction (row direction) of the table, the use date (reservation date), the name of the reservation person, the telephone number of the reservation person, the mail address of the reservation person, the reservation Items of the person's affiliation, key, and reservation information confirmation status (whether or not use of the conference room is confirmed) are provided. In the vertical direction (column direction) of the table, the reservation information is arranged from the bottom to the top in order of the reservation start time of the conference room in chronological order. The reservation information is updated when there is an instruction to use the conference room, change the reservation information, or cancel the reservation.

  Changing the reservation information means that after the reservation information is added to the reservation information table, the contents of the conference room, use date, telephone number, e-mail address, affiliation, key, etc. included in the reservation information are changed. is doing.

  The conference room use process is a process performed by a reservation person or the like in order to confirm use of the conference room. When the conference room use process is accepted, the reservation management server 100 updates the reservation information to change “unconfirmed” to “confirmed” in the “status” column of the reservation information table, and uses the conference room. Confirm.

  The cancellation of the reservation is a process (non-use process) performed by the reservation person or the like when the reservation information is registered in the reservation information table and the reservation related to the reservation information becomes unnecessary. When the reservation cancellation is accepted, the reservation management server 100 updates the reservation information so that the “status” column of the reservation information table is changed from “indeterminate” to “cancel”. When a reservation cancellation is accepted, the reservation management server 100 may delete reservation information related to the reservation from the reservation information table.

  The reservation information included in the reservation information table may be automatically deleted from the reservation information table (without an instruction from the reservation person) at a reservation end time (or after a fixed time has elapsed from the reservation end time).

  FIG. 7 is a diagram showing an example of a conference room information table stored in the HDD of the reservation management server.

  Referring to FIG. 7, information on each conference room is described in the conference room information table. In the conference room information table, the IP address of the installed management device and the telephone number (extension number) of the installed telephone are described for one conference room in the horizontal direction (row direction) of the table. Yes. As a result, the conference room is linked to the management device installed in the conference room and the telephone number of the telephone. In addition, when a number is assigned to each conference room in advance and a conference room is selected, it may be automatically associated with the telephone number of the conference room telephone.

  The information on these conference rooms is created, for example, when the administrator of the conference room reservation system inputs each item at the initial setting of the conference room reservation system. In addition, the conference room information included in the conference room information table may be added, changed, or deleted as necessary.

  FIG. 8 is a diagram illustrating an example of an input screen (setting screen) displayed on the display unit of the user PC when the reservation person or the administrator of the conference room reservation system sets the reservation contact condition. The screen shown in FIG. 8 is displayed, for example, when the key 65 for setting the reservation contact condition is pressed on the reservation information input screen shown in FIG.

  Referring to FIG. 8, the setting of the maximum call time C (“call time”) when reservation management server 100 calls telephone 152 or 153 is input at the top of the reservation contact condition input screen. An input field 71 is displayed. When the time when the reservation management server 100 calls the telephone is equal to or longer than the maximum call time C, the reservation management server 100 stops the call. It should be noted that an input for setting the maximum number of calls (number of calls) may be accepted instead of the maximum call time. Below the input field 71, an input field 72 for inputting the number of repeated response processes (the number of repeated response processes D) is displayed. The repeated response processing count D is the maximum number of times that the conference room use process is not accepted from the telephone even if the reservation management server 100 makes a call, and the conference room use process even if the reservation management server 100 makes a call. Reservation is automatically canceled when the number of times the telephone is not received from the telephone exceeds the number of repeated response processes D. Below the input field 72, to select whether to enable or disable the “key” input request to the telephone 152 or 153 when receiving an instruction from the telephone 152 or 153 (“key setting”). The input field 73 is displayed. Below the input field 73, an input field 74 for inputting the number of minutes before the reservation start time of the conference room (“reservation completion confirmation”) is displayed. Below the input field 74, whether or not the calling sound by the reservation management server 100 is the same as the normal calling sound (calling sound not by the reservation management server 100) ("reservation ringing sound"). Input fields 75a and 75b for selection are displayed. In FIG. 8, the input field 75a for selecting the same calling sound by the reservation management server 100 as the normal calling sound is selected. Below the input field 75b, there are displayed input fields 76a and 76b for selecting between the telephone and e-mail a method for contacting the result of checking the availability of the conference room ("prior contact method after reservation confirmation"). ing. In FIG. 8, the input field 76a for the person who contacts by telephone is selected.

  The reservation contact conditions set on the input screen of FIG. 8 are stored in the HDD of the reservation management server 100. The reservation contact condition may be set by the reservation person for each reservation information, or only the administrator of the conference room reservation system may be set at once.

[Confirmation of meeting room use]
The reservation management server 100 according to the present embodiment determines the use of the conference room by the following method based on the reservation information in the reservation information table shown in FIG. In the description below, it is assumed that the reserved conference room is the conference room 150a.

  Referring to FIG. 1, the reservation management server 100 (for example, a reservation start time, a predetermined time before the reservation start time, or a predetermined reservation start time) based on the reservation start date and time (reservation date and reservation start time) of the conference room. After a time), a call is made to the telephone number of the telephone 152a provided in the conference room 150a, and a reservation confirmation is made.

  When a user (typically a reservation person) of a conference room related to a reservation is in the conference room 150a, the user of the conference room receives an incoming call with the telephone 152a and processes the use of the conference room from the telephone 152a. . The conference room use process is performed, for example, by operating a push button on the telephone 152a. In response to the use processing of the conference room, the reservation management server 100 updates the reservation information and confirms the use of the conference room. When the use of the conference room 150a is confirmed, in the reservation table 69 of the reservation information input screen shown in FIG. 3, for example, the color or background color of the character 69a corresponding to the reservation information clearly indicates the use of the conference room. It may be changed.

  Further, when a call is received by the telephone 152a, the reservation management server 100 gives an instruction such as a change of reservation information (for example, setting of a delay of the reservation start time), cancellation of the reservation, or a connection request with the telephone of the reservation person. You may accept from.

  On the other hand, when the use process of the conference room is not performed from the telephone 152a, the reservation management server 100 calls the telephone contact information of the reservation person registered in the reservation information (such as the extension number of the reservation person or the mobile phone of the reservation person). Based on the above, a reservation confirmation is notified to the telephone 153 of the reservation person. The case where the process of using the conference room is not performed from the telephone 152a means that there is no one in the conference room 150a, or a person other than the user of the conference room in the conference room 150a (hereinafter referred to as a non-related party). It is conceivable that there is an incoming call. If no one is present in the conference room 150a, the call is not received. If a non-participant calls, the non-participant hangs up without performing the process of using the conference room. It should be noted that the situation in which the non-related person is in the conference room 150a is used, for example, by a person who has reserved the conference room 150a in a time zone prior to the reservation time zone of the reservation information exceeding his / her reservation time zone. This can happen in situations where

  The reservation management server 100 can inquire of the reservation person whether or not the reservation of the conference room 150a is necessary by contacting the reservation person's telephone contact telephone 153 to confirm the reservation. The conference room can be efficiently used by accepting an instruction regarding the reservation information of the conference room 150a. In particular, when accepting at least one of a change in reservation start time and an instruction to cancel a reservation through the telephone set 153, the reservation management server 100 responds promptly when the use schedule of the conference room of the reservation person changes. be able to.

  On the other hand, when the telephone contact information of the reservation person is not registered in the reservation information or when the reservation person's telephone 153 does not receive a call (no call connection), the reservation management server 100 sets the set number of repeated response processes D. After confirming that it does not exceed, the call is again made to the telephone 152a provided in the conference room 150a.

  If the conference room user is in the conference room 150a when the telephone 152a is called again, the conference room user calls the telephone 152a and performs use of the conference room from the telephone 152a. . On the other hand, when there is no incoming call from the telephone 152a, the reservation management server 100 automatically cancels the reservation (without the reservation person's consent). Thereby, a person other than the reservation person can use the conference room 150a. In addition, when there is a non-related party in the conference room 150a and the non-related party receives a call (in this case, this is the second call for the non-related party), the non-related party performs the process of using the conference room. Hang up without making a call. Thereby, the reservation management server 100 considers that the reservation of the conference room 150a has been canceled, and automatically cancels the reservation (without the consent of the reservation person). Thereby, a person other than the reservation person can use the conference room 150a.

  Based on the above method for determining the use of the conference room, the types of incoming calls of the telephone 152a (timing when the telephone 152a rings) are summarized as follows.

  A: An incoming call as a normal phone.

  B: Incoming call as reservation confirmation notification (reservation notice).

  In the case of A, a person in the vicinity of the telephone 152a can receive a call and have a normal conversation. In the case of B, a person in the vicinity of the telephone 152a can receive a call and perform use processing of the conference room as necessary.

  By using a ringing tone in the case of B above that different from the ringing tone in the case of A above, a person in the vicinity of the telephone 152a can distinguish between the A incoming call and the B incoming call. Also good. In this case, by checking one of the input fields 75a and 75b on the input screen shown in FIG. 8, the calling sound in the case of A is different from the calling sound in the case of B. It may be possible to change whether or not.

  Moreover, the situations that can occur following the case of B are summarized as follows.

  B- (i): A conference room user receives a call.

  B- (ii): A non-related party calls.

  B- (iii): No incoming call.

  When there is an incoming call from the telephone 152a (in the case of the above-mentioned B- (i) and B- (ii)), the reservation management server 100 informs the telephone 152a of the message of the reservation and the use of the conference room. A voice of guidance on the push button operation of the telephone about processing, change of reservation information, and cancellation of reservation is played.

  In the case of B- (i) above, the conference room user performs the conference room use process by operating the push button on the telephone 152a (for example, pressing the number “0”), and the reservation management server 100 performs the conference. Use of the room 150a is confirmed (reservation is established). Even if the user of the conference room accidentally hangs up the phone without processing the conference room, the reservation management server 100 makes another call to the telephone 152a. The person can process the use of the conference room.

  When the use of the conference room ends (the conference ends), the user of the conference room calls a specific telephone number from the telephone 152a of the conference room 150a and performs a predetermined push button operation. It may be possible to delete (clear) the reservation information from the reservation information table.

  In the case of B- (ii) above, the non-participant hangs up the phone without using the conference room. In this case, a call is made to the telephone 153 of the reservation person. The reservation person makes an incoming call on the telephone set 153 and, for example, by operating a push button on the telephone set 153, an instruction related to reservation information in the own room 150d even if not in the conference room 150a (for example, setting a delay of the reservation start time or canceling the reservation) It can be performed. When the telephone set 153 does not receive a call, the reservation management server 100 calls again to the telephone number of the telephone set 152a. As a result of calling again, the reservation management server 100 automatically cancels the reservation when the telephone 152a does not receive the call or when the telephone is disconnected without giving an instruction. Thereby, efficient use of the conference room can be realized.

  It should be noted that the reservation management server 100 automatically cancels the reservation when the conference room use process is not performed even if a call is made to the telephone 152a or 153 (including the case where the call is not received). May be accepted from the input screen of FIG. 8 and the reservation may be canceled when the set number of times is exceeded.

  In addition, the reservation management server 100, when playing a guidance voice to the telephone 152a, provides a voice that guides how to contact the reservation person (for example, “If you want to contact the reservation person, When the non-related party selects to contact the reservation person, the reservation management server 100 connects the telephone 152a and the telephone 153 of the reservation person. Good (booker connection process). As a result, the non-related party can negotiate with the reservation person for confirmation of use of the conference room 150a and adjustment of the usage time, thereby realizing efficient use of the conference room.

  In the case of the above B- (iii), the reservation management server 100 makes a call to the telephone 153 of the reservation person according to the setting (setting of the maximum calling time C and setting of the repeated response process), or Cancel reservation automatically.

  FIG. 9 and FIG. 10 are flowcharts showing the operation of the reservation management server when finalizing reservation information for a conference room.

  Referring to FIG. 9, when the reservation start time of the reservation information registered in the reservation information table comes (S101), the CPU 102 of the reservation management server 100 sets the current number of repetitions N to 0 (S103). A call is made to the telephone 152a of the conference room 150a related to the reservation information (call to the conference room) (S105). The current repetition processing count N is stored in the RAM 104, for example. Next, the CPU 102 determines whether or not the telephone 152a of the conference room 150a has received an incoming call (whether or not it has been answered to the conference room telephone) (S107).

  If no call is received in step S107 (NO in step S107), it is determined whether or not the call time (calling time) of the telephone 152a is equal to or longer than the set maximum call time C (S109). If it is determined in step S109 that the call time of the telephone 152a is less than the set call time C (NO in S109), the CPU 102 proceeds to the process of step S107 and continues the call.

  If it is determined in step S109 that the call time of the telephone 152a is equal to or longer than the set call time C (YES in S109), the conference room 150a is in a state where there is no person. In this case, the CPU 102 determines whether or not the reservation person's telephone number is registered in the reservation information (S111), and when determining that the reservation person's telephone number is registered in the reservation information (YES in S111). ), Calling the reservation person's telephone 153 (calling the reservation person's telephone number) (S113).

  Next, the CPU 102 determines whether or not the reservation person's telephone 153 has received the call in step S113 (whether or not the reservation person answers the call) (S115). If it is determined in step S115 that the telephone 153 of the reservation person has received an incoming call (YES in S115), the CPU 102 performs a voice of a message informing the telephone 153 of the reservation, use processing of the conference room, change of reservation information, And the voice of the push button operation guidance of the telephone about the cancellation of the reservation (S116), instructions regarding the reservation information, for example, use of the conference room, change of the reservation information, or cancellation of the reservation (non-use of the conference room) It is determined whether or not a processing instruction has been received from the reservation person via the telephone 153 (S117).

  If it is determined in step S117 that an instruction to use the conference room, change the reservation information, or cancel the reservation is received (YES in S117), the CPU 102 updates the reservation information in accordance with the received instruction (S119). Subsequently, when the reservation information includes the e-mail address of the reservation person, the CPU 102 sends an update e-mail notifying the updated reservation information to the e-mail address as necessary (S121), and ends the process. .

  When an incoming call is received in step S107 (YES in step S107), the conference room 150a is in a state where there are users or non-related persons of the conference room. In this case, the CPU 102 proceeds to the process of step S140 in FIG.

  If it is determined in step S111 that the reservation person's telephone number is not registered in the reservation information (NO in S111), the call cannot be made to the reservation person's telephone 153. In this case, the CPU 102 adds 1 to the numerical value of the current number of repetition processes N (S131), and determines whether or not the current number of repetition processes N has exceeded the set number of repetition response processes D (S133).

  In step S133, when it is determined that the current number of repetitions N has exceeded the number of repetitions of response processing D (YES in S133), the reservation information is updated so as to cancel the reservation (S135). Thereafter, if the canceled reservation information includes the e-mail address of the reservation person, the CPU 102 sends a cancel e-mail notifying the cancellation of the reservation to the e-mail address (S137), and ends the process. On the other hand, when it is determined in step S133 that the current number N of repetition processes does not exceed the number D of repetition response processes (NO in S133), the CPU 102 proceeds to the process of step S105.

  When it is determined in step S115 that the telephone 153 of the reservation person does not receive a call (NO in S115), the CPU 102 determines whether or not the calling time (calling time) is equal to or longer than the set maximum calling time C. It discriminate | determines (S118). In step S118, when the call time becomes equal to or greater than the set maximum call time C (YES in S118), the CPU 102 proceeds to the process of step S131, and the maximum call time C for which the call time is set. If it is less (NO in S118), the CPU 102 proceeds to the process of step S115.

  If it is determined in step S117 that any instructions for use of the conference room, change of reservation information, and cancellation of the reservation are not accepted (NO in S117), if there is no person near the telephone 153, or other than the reservation person This corresponds to the case where the person receives a call with the telephone 153 and hangs up without giving any instruction. In this case, the CPU 102 proceeds to the process of step S131.

  Next, referring to FIG. 9, in step S140, the CPU 102 determines the voice of the message informing the telephone 152a of the reservation, the conference room use process, the reservation information change, the reservation cancellation, and the reservation person connection process. The voice of the guidance on the push button operation of the telephone is played (S140). Next, the CPU 102 determines whether or not an instruction to use the conference room, change the reservation information, cancel the reservation, or connect the reservation person is received through the telephone 152a (S141).

  If it is determined in step S141 that an instruction for conference room use processing, reservation information change, reservation cancellation, or reservationer connection processing has been received (YES in S141), the CPU 102 relates to the reservationer connection processing. It is determined whether or not it is an instruction (S143). If it is determined in step S143 that the received instruction is an instruction related to the reservation person connection process (YES in S143), the CPU 102 determines whether or not the telephone number of the reservation person is registered in the reservation information (S145). . If it is determined in step S145 that the reservation person's telephone number is registered in the reservation information (YES in S145), the CPU 102 calls the reservation person's telephone 153 (calls the reservation person's telephone number). (S147).

  Next, the CPU 102 determines whether or not the reservation person's telephone 153 has received the call in step S147 (whether or not the reservation person answers the call) (S149). If it is determined in step S149 that the reservation person's telephone 153 has received an incoming call (YES in S149), the CPU 102 connects the telephone 152a and the reservation person's telephone 153 (S150). In step S150, the CPU 102 may connect the telephone 152a and the telephone 153 after the voice of the push button operation guidance of the telephone is played on the telephone 152a. By connecting the telephone 152a and the telephone 153, negotiations such as confirmation of use of the conference room 150a and adjustment of the usage time are performed between the non-related parties and the reservation person. Subsequently, as a result of the negotiation, the CPU 102 receives an instruction to use the conference room, change the reservation information, or cancel the reservation from the telephone 152a (S151), and updates the reservation information according to the received instruction (S153). Thereafter, if the reservation information includes the e-mail address of the reservation person, the CPU 102 sends an update e-mail notifying the updated reservation information to the e-mail address as necessary (S155), and ends the process.

  If it is determined in step S141 that none of the instructions for using the conference room, changing the reservation information, canceling the reservation, and connecting the reservation person is accepted (NO in S141), the CPU 102 proceeds to step S111 in FIG. .

  If it is determined in step S143 that the received instruction is an instruction to use the conference room, change the reservation information, or cancel the reservation (NO in S143), the CPU 102 updates the reservation information according to the received instruction ( S175) If the reservation information includes the e-mail address of the reservation person, an update e-mail notifying the updated reservation information is sent to the e-mail address as necessary (S177), and the process ends.

  If it is determined in step S145 that the telephone number of the reservation person is not registered in the reservation information (NO in S145), the CPU 102 calls the telephone number (arbitrary telephone number) for contacting the reservation person. It is determined whether or not a call is accepted from the telephone 152a (S171).

  If it is determined in step S171 that a call to the telephone number for contacting the reservation person has been received from the telephone 152a (YES in S171), this is a case where a non-related party has called the telephone 152a, and This is a case where a non-related party knows the telephone number of the reservation person in the conference room 150a and calls the telephone number from the telephone 152a. In this case, the CPU 102 determines whether or not an instruction to use the conference room, change the reservation information, or cancel the reservation is received from the telephone 152a (S173). In step S173, if it is determined that an instruction to use the conference room, change the reservation information, or cancel the reservation is received (YES in S173), the use confirmation of the conference room 150a is confirmed between the non-participant and the reservation person. And negotiations such as adjustment of usage time. In this case, the CPU 102 proceeds to the process of step S175.

  On the other hand, when it is determined in step S171 that a call to the telephone number for contacting the reservation person is not accepted from the telephone 152a (NO in S171), this is a case where a non-related party has called the telephone 152a. In this case, a non-related person cannot make a call to the telephone number of the reservation person in the conference room 150a. If it is determined in step S173 that any instructions for use of the conference room, change of reservation information, and cancellation of the reservation are not accepted (NO in S173), a non-related party issues a call to the telephone number of the reservation person. This is a case where the call is made but the reservation person does not receive the call. In these cases, since the non-related party cannot negotiate with the reservation person, the CPU 102 proceeds to the process of step S131 shown in FIG.

  When it is determined in step S149 that the telephone 153 of the reservation person does not receive a call (NO in S149), the CPU 102 determines whether or not the calling time is equal to or longer than the set maximum calling time C (S161). ). In step S161, when the calling time is equal to or longer than the set maximum calling time C (YES in S161), the reservation person is not near the telephone 153. In this case, the CPU 102 proceeds to the process of step S163. On the other hand, when the call time is less than the set maximum call time C (FIG. 8) in step S161 (NO in S161), the CPU 102 proceeds to the process of step S149 and continues the call.

  In step S163, the CPU 102 adds 1 to the numerical value of the current number of repetition processes N (S163), and determines whether or not the current number of repetition processes N has exceeded the set number of repetition response processes D (S165). .

  In step S165, when it is determined that the current number of repetitions N has exceeded the number of repetitions of response processing D (YES in S165), the reservation information is updated to cancel the reservation (S167). Thereafter, if the canceled reservation information includes the e-mail address of the reservation person, the CPU 102 sends a cancel e-mail notifying the cancellation of the reservation to the e-mail address (S169), and ends the process. On the other hand, if it is determined in step S165 that the current number N of repetition processes does not exceed the number D of repetition response processes (NO in S165), the CPU 102 proceeds to the process of step S149.

  FIG. 11 is a diagram illustrating an example of the cancel mail transmitted in step S137 in FIG. 9 and step S169 in FIG.

  Referring to FIG. 11, when a reservation is canceled, a standard mail is created by the mail transmission unit based on the canceled reservation information and transmitted to the reservation person. The body of this email includes, for example, a statement notifying that the reservation has been canceled (deleted), the name of the reservation person, the reservation date and time, the reserved conference room, and the reservation table URL regarding the canceled reservation information. And are included. Note that this type of mail may also be sent when reservation information is canceled from the reservation table.

[Operation of the reservation management server immediately before the reservation start time]
The reservation management server 100 according to the present embodiment may perform the following operation prior to a predetermined time before the conference room reservation start time included in the reservation information of the reservation information table.

  With reference to FIG. 1, the reservation management server 100 reservation room management unit 15 performs a notification to check whether the management device 151a installed in the reserved conference room 150a is turned on, and the management device 151a is turned on. The availability of the conference room 150a is confirmed (use state is detected) based on whether it is entered (whether there is a response). In particular, when the management device 151a is a device to which an IP address is assigned, data is transmitted to the IP address of the management device 151a, and the use state of the management device 151a is detected based on whether or not the transmitted data is returned. (E.g., may be detected using "Ping" (registered trademark)). It can be set from the input field 74 of the input screen shown in FIG. 8 how many minutes before the reservation start time the availability of the conference room 150a is confirmed.

  When the conference room 150a is being used, a call is made to the telephone 152a installed in the conference room 150a, and the conference room reservation is made to the current user (previous reservation person) of the conference room that has received the call. Announcement that the end time is approaching by voice (for example, “It's almost time to finish”). At this time, as the calling sound of the telephone 152a, it may be notified that the reservation end time is approaching by sounding a different type of sound from the normal calling sound. Further, instead of making an announcement using the telephone 152a, a character indicating that the reservation end time is approaching may be displayed on a projector that is a management device or a display device of a video conference room system.

  If it is determined that the management device 151a is still in use despite the announcement by the telephone 152a, the notification may be made by both the telephone 152a and the display device. When the previous reservation person uses the conference room beyond the reservation end time (when the conference is extended beyond the reservation end time), the reservation management server 100 sends a call for notification of the reservation confirmation to the telephone 152a. (Step S105 in FIG. 9), it is possible to notify the previous reservation person that the reservation start time for the next reservation has come.

  When the e-mail address of the reservation person (next reservation person) is included in the reservation information, the confirmation result of the availability may be notified by e-mail. In addition, when the telephone number of the next reservation person is included in the reservation information, a call is made to the next reservation person's telephone 153 instead of the above-mentioned mail, and the result of checking the availability is confirmed. You may be contacted by voice. In this case, by checking one of the input fields 76a and 76b on the input screen shown in FIG. 8, it is possible to change whether to confirm the availability check result by telephone or e-mail. Good.

  By managing the conference room in this way and making an announcement to the previous reservation person as necessary, the previous reservation person does not exceed the reservation time zone for the next reservation person and the meeting room 150a The next reservation person can know the use status of the conference room 150a before the reservation start time. Further, the next reservation person can know the use status of the conference room 150a before the reservation start time, and can use the conference room 150a on time. If the conference room 150a is available, the next reservation person can enter the conference room 150a before the reservation start time and prepare for the conference. Furthermore, it is possible to avoid a situation in which the next reservation person waits in front of the conference room 150a.

  FIG. 12 is a flowchart showing the operation of the reservation management server immediately before the reservation start time (operation flow for device confirmation before reservation start).

  Referring to FIG. 12, when a predetermined time before the reservation start time of the reservation information comes (S201), the CPU 102 of the reservation management server 100 notifies the management device 151a installed in the conference room 150a regarding the reservation information. (S203), it is determined whether or not there is a response to the notification from the management device 151a (S205).

  If it is determined in step S205 that the management device 151a has responded to the notification (YES in S205), the CPU 102 announces to the telephone 152a or the management device 151a in the conference room 150a that the reservation time will soon end (S207). ). Thereafter, when the reservation information includes the telephone number or mail address of the reservation person, the CPU 102 notifies the next reservation person by telephone or mail that the conference room 150a is still in use (S209). ), The process is terminated.

  When the telephone set 152a has been announced that the reservation time will end soon (S207), the CPU 102 may accept an instruction for the reservation person connection process from the telephone set 152a. Thereby, when the previous reservation person desires to use the conference room beyond the reservation end time, it is possible to negotiate with the next reservation person using the telephone 152a.

  If it is determined in step S205 that there is no response to the notification from the management device 151a (NO in S205), the CPU 102 vacates the conference room 150a when the reservation information includes the telephone number or mail address of the reservation person. Is notified to the next reservation person by telephone or e-mail (S211), and the process is terminated.

  FIG. 13 is a diagram showing an example of a contact mail (pre-confirmation mail) before the reservation start transmitted in step S211 of FIG.

  Referring to FIG. 13, when a predetermined time (for example, 5 minutes) before the reservation start time, a standard e-mail is created by the mail transmission unit based on the confirmation result of the availability of the conference room, and is sent to the next reservation person Sent. If the conference room is available, it includes a statement notifying that the conference room is available, the name of the reservation person, the reservation date and time, the reserved conference room, and the URL of the reservation table regarding reservation information. It is.

[Effect of the embodiment]
According to the above-described embodiment, the reservation management server and the conference room telephone cooperate with each other to accept the conference room use process from the conference room telephone, thereby ensuring confirmation of the reservation, change of the reservation time, and the like. And can be done easily. Even if the user of the conference room is not in the conference room at the reservation start date and time, it is possible to make a call to the telephone of the reservation person and accept input related to the reservation information from the telephone. As a result, efficient use of the conference room can be achieved.

[Others]
In the above-described embodiment, the case where the reservation management server receives the input of the reservation information from the user PC has been described, but the reservation management server may receive the input of the reservation information from the telephone. In this case, the user of the conference room can start using the conference room immediately by reserving the conference room from a telephone set in the conference room by, for example, a push button operation. In addition, the reservation management server may reproduce sound that conveys reservation information to the telephone in accordance with an instruction from the telephone. As a result, the reservation status of the conference room (for example, whether there is a next reservation person in the conference room) or that the reservation time has exceeded when there is a next reservation person, etc. User) and the meeting by the next reservation person can be carried out smoothly.

  In the above-described embodiment, when a conference room telephone receives a call, the reservation management server accepts an instruction for conference room use processing, reservation information change, reservation cancellation, or reservation person connection processing from the telephone. (Step S141 in FIG. 10). However, the reservation management server only needs to accept at least use processing of the conference room from the conference room telephone. When the telephone in the conference room receives an incoming call, the voice reproduced on the telephone may be a voice related to an instruction that can be received from the telephone, and the reproduction of the voice may be omitted.

  In the above-described embodiment, when the reservation person's telephone receives an incoming call, the reservation management server has received a case in which an instruction for conference room use processing, reservation information change, or reservation cancellation is received from the telephone (see FIG. 9 step S117). However, the reservation management server only needs to accept at least an instruction regarding reservation information from the telephone of the reservation person. When the telephone of the reservation person receives an incoming call, the voice to be sent to the telephone may be a voice related to an instruction that can be accepted from the telephone, and the reproduction of the voice may be omitted.

  The processing in the above-described embodiment may be performed by software or may be performed using a hardware circuit. It is also possible to provide a program for executing the processing in the above-described embodiment, and record the program on a recording medium such as a CD-ROM, flexible disk, hard disk, ROM, RAM, memory card, etc. You may decide to provide it. The program is executed by a computer such as a CPU. The program may be downloaded to the apparatus via a communication line such as the Internet.

  The above-described embodiment is to be considered as illustrative in all points and not restrictive. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

DESCRIPTION OF SYMBOLS 11 Reservation display data preparation part 12 Reservation information memory | storage part 13 Reservation processing part 14 Telephone processing part 15 Reservation room management part 16 Mail transmission part 17 Reservation control part 51-55, 57, 58, 61, 71-74, 75a, 75b, 76a, 76b Input field 56, 59, 60 Display unit 56a, 59a, 60a, 62a, 62b Selection button 63 Reservation key 64, 69b Cancel key 65 key 69 Reservation table 69a Character 100 Reservation management server 101, 131 HDD
102,132 CPU
103, 133 ROM
104,134 RAM
105,135 Network controller 130 User PC
136 Display unit 137 Input unit 150, 150a to 150c Conference room 150d Reservant's own room 151, 151a to 151c Management device 152, 152a to 152c, 153 Telephone 200 Network

Claims (20)

A conference room reservation device that performs reservation management of a conference room provided with a telephone,
Reservation information receiving means for receiving reservation information including at least a reservation person, a conference room, and a reservation start date and time;
Storage means for storing the reservation information;
First calling means for calling the telephone in the conference room based on the reservation start date and time;
A use confirmation means for confirming the use of the conference room, when an input for confirming the use of the conference room is received from the telephone set called by the first call means;
A second calling means for calling the reservation person's telephone or the conference room telephone, when not accepting an input for confirming use of the conference room from the telephone called by the first calling means;
A conference room reservation apparatus comprising: an input reception unit that receives an input related to the reservation information from a telephone that is called by the second calling unit.   If the reservation information includes the reservation person's telephone number, the second calling means calls the telephone of the reservation person's telephone number, and if the reservation information does not include the reservation person's telephone number, The conference room reservation apparatus according to claim 1, wherein the second calling unit makes a call to the telephone in the conference room.   A first voice reproducing means for reproducing, when the telephone set called by the first calling means is called, a voice for guiding a method for determining use of the conference room to the called telephone; The conference room reservation apparatus according to claim 1 or 2, further comprising: A second voice reproducing means for reproducing, to the called telephone, a voice for guiding a method of changing reservation information when a telephone called by the second calling means is called;
The first reservation information changing means for changing the reservation information when an input for changing the reservation information is received from the telephone set called by the second calling means. The meeting room reservation apparatus in any one of. A third voice reproducing means for reproducing, to the called telephone, a voice for guiding a method of canceling a reservation when the telephone called by the second calling means is called;
5. The apparatus according to claim 1, further comprising: a first reservation cancellation unit that cancels a reservation related to the reservation information when an input for canceling the reservation is received from a telephone that is called by the second calling unit. The meeting room reservation apparatus in any one.   The conference room reservation apparatus according to claim 1, further comprising a device detection unit that detects a use state of a device provided in the conference room before the reservation start date and time.   The device is a device to which an IP address is assigned, and the device detection unit transmits data to the IP address of the device, and detects the use state of the device based on whether or not the transmitted data is returned. The conference room reservation apparatus according to claim 6.   8 or 7, further comprising an end notification means for notifying the end of the reserved time using the device or the telephone in the conference room when the device detection means detects that the device is in use. The conference room reservation device described in 1.   9. The conference room reservation according to claim 8, wherein the end notification means notifies the end of the reservation time by calling the telephone in the conference room with a calling sound different from a calling sound by a device other than the conference room reservation device. apparatus.   The conference room according to any one of claims 6 to 9, further comprising: a vacancy status notifying unit that notifies the reservation person of the vacancy status of the conference room based on a use state of the device detected by the device detection unit. Reservation device.   The conference room reservation apparatus according to claim 1, wherein a call sound generated by at least one of the first and second call means is different from a call sound generated by a device other than the conference room reservation apparatus. A connection request accepting means for accepting an input for requesting a connection with the reservation person's telephone from the telephone set called by the first calling means;
And a connection means for connecting the telephone set called by the first calling means to the reservation person's telephone when the connection request receiving means receives an input requesting a connection. Item 12. A meeting room reservation apparatus according to any one of Items 1 to 11.   In the case where two telephones are connected by the connection means, the apparatus further comprises second reservation information changing means for changing the reservation information when an input for changing the reservation information is received from the reservation person's telephone. The conference room reservation apparatus according to claim 12.   An e-mail transmitting means for transmitting an e-mail about the reservation information to the reservation person when the use of the conference room is confirmed, when the reservation information is changed, or when the reservation is canceled; The conference room reservation apparatus according to any one of claims 1 to 13, which is provided.   The first calling means makes a call again to the telephone in the conference room when an input for confirming the use of the conference room is not accepted from the telephone called by the second calling means. The conference room reservation apparatus according to any one of 14. Further comprising a counting means for counting the number of times that an input for confirming use of a conference room has not been accepted from the telephone set called by the first and second calling means,
The conference room reservation according to any one of claims 1 to 15, further comprising second reservation canceling means for canceling a reservation related to the reservation information when the number counted by the counting means exceeds a predetermined number. apparatus.   The conference room reservation apparatus according to claim 1, wherein input from the telephone is performed by key operation of the telephone.   When an input for confirming use of the conference room is not accepted from the telephone set called by the first calling means, and the telephone set called by the first calling means does not receive the call within a predetermined time The meeting room reservation apparatus in any one of Claims 1-17 containing this. A method for controlling a conference room reservation apparatus for managing reservations for a conference room provided with a telephone,
A reservation information receiving step for receiving input of reservation information including at least a reservation person, a conference room, and a reservation start date and time;
A storage step for storing the reservation information;
A first calling step for calling the telephone in the conference room based on the reservation start date and time;
A use confirmation step for confirming the use of the conference room when an input for confirming the use of the conference room is received from the telephone set that has been called in the first calling step;
A second calling step for calling the reservation person's telephone or the conference room telephone, if not accepting an input for confirming the use of the conference room from the telephone calling in the first calling step;
A control method for a conference room reservation apparatus, comprising: an input receiving step for receiving an input related to the reservation information from the telephone set that has been called in the second calling step. A control program for a conference room reservation device that manages reservations for a conference room provided with a telephone,
A reservation information receiving step for receiving input of reservation information including at least a reservation person, a conference room, and a reservation start date and time;
A storage step for storing the reservation information;
A first calling step for calling the telephone in the conference room based on the reservation start date and time;
A use confirmation step for confirming the use of the conference room when an input for confirming the use of the conference room is received from the telephone set that has been called in the first calling step;
A second calling step for calling the reservation person's telephone or the conference room telephone, if not accepting an input for confirming the use of the conference room from the telephone calling in the first calling step;
A control program for a conference room reservation apparatus, which causes a computer to execute an input receiving step for receiving an input related to the reservation information from a telephone set that has been called in the second calling step.