JP2012043103A - Work information collecting system for management, control method for work information collecting system for management and control program therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To collect working state of workers without placing load on the workers.SOLUTION: A selected-screen specification unit 31H specifies a selection object screen selected by a worker. A display information extraction unit 31A detects display items displayed on the selected screen and extracts contents corresponding to the items as display information from worker terminal storage means 32. A work division identification unit 31B identifies a work division of the selected screen based on the display information and predefined correspondence information. A display operation time measuring unit 31D measures the display operation time of the selected screen. A work information output unit 31C compiles the time measured by the display operation time measuring unit 31D for each work division identified by the work division identification unit 31B and outputs the compiled information as work information for management.

Description

  The present invention relates to a management work information collection system, and more particularly to a management work information collection system that collects screen information displayed on a worker terminal.

  In recent years, the advanced development of the IT environment has made it possible to perform most work related to work on a single computer terminal, and there have been many opportunities to proceed with multiple work in parallel on a computer terminal. .

  In addition, when an email is received during work, the work form is often complicated, such as temporarily interrupting the work being performed and performing other work related to the received email. For this reason, it has been difficult for the worker to accurately calculate how much work time was actually spent for each work, and the time required for the worker to perform work management has increased.

  Also, in relation to the work undertaken from outside and the company's own work, it is difficult to accurately calculate how much time has been spent in which work, and the calculation of expenses has become ambiguous. There are many cases.

  For this reason, it has been required to distinguish between work undertaken from outside and in-house work within the company, and also to distinguish the time taken for each project and to accurately count the time taken.

  On the other hand, there are Patent Documents 1 and 2 as contents of the above technical fields that are conventionally known more specifically.

  The technique disclosed in Patent Literature 1 is based on an operation target screen (active screen) displayed on a display screen of a computer terminal, and a name of a program that the control unit (CPU) of the computer displays the active screen, This is a technique for measuring the time required for work by acquiring a file name and screen title and measuring the display operation time of the active screen.

  In addition, when the active screen is switched to another screen, the technique disclosed in Patent Document 2 stops the time for displaying the active screen before switching, and the time for switching the active screen after the switching. This technology starts timekeeping and counts timekeeping time for each program name, file name, and screen title.

JP2002-24504 Patent No. 3563447

  However, since the techniques disclosed in Patent Documents 1 and 2 determine work items based on program names, file names, and screen titles, files that are subject to editing in screen titles like text creation software In the case of work performed on a Web browser, for example, the program name that runs on the terminal is unified by the Web browser. For this reason, the program name is not effective information for identification, and the file name is irrelevant information. Therefore, there is an inconvenience that there is no choice but to judge the work based only on the title of the screen displayed on the Web browser. there were.

  Furthermore, there are applications that have a function that explicitly displays the system name on the Web browser. For example, in the case of an application that only displays “Login”, it is unclear which system the login screen is for. For this reason, when monitoring is performed on a Web system in which screen transition operations occur one after another in one operation, there is a disadvantage that the time spent on these screen transitions cannot be determined as one operation by the determination based only on the screen title. It was.

  In addition, since work other than work assigned in advance to the worker is collected as “Others” on the work item, inappropriate access cannot be detected from individual access, and the application screen There is an inconvenience that there is no totaling function for work items (for example, meetings) when there is no operation.

(Object of invention)
The present invention improves the inconveniences of the related technologies and collects work information for management that enables the manager who manages the worker to effectively grasp the work status of the worker without burdening the worker. The purpose is to provide a system.

  In order to achieve the above object, a management work information collection system according to the present invention includes a worker terminal storage unit that stores a specific work application program in advance, and a worker terminal input unit that receives an operation command input from the outside. A worker terminal control means for executing the action process contents of the application program based on the action command and outputting the action process result for display; and a worker terminal display means for displaying the action process result on a screen; A screen of the operation processing result specified by an operation command input from a specific operator via the operator terminal input unit is selected by the operator terminal control unit. The selection target screen specifying unit and the display items displayed on the selection target screen are detected and the corresponding contents are used as display information. A display information extraction unit that extracts from the reporter terminal storage means, and the display item and the work classification that indicate which of the plurality of preset work classifications the selection target screen belongs to when the selection target screen is classified A work category identifying unit that identifies the correspondence relationship based on correspondence information set in advance, a display operation time timing unit that times the display operation time of the selection target screen, the time keeping time and the identified work category And a work information output unit that outputs the information as management work information.

  Further, the management work information collection system control method according to the present invention includes a worker terminal storage unit that stores a specific work application program in advance, a worker terminal input unit that receives an operation command input from the outside, An operator terminal control unit that executes the operation process contents of the application program based on an operation command and outputs the operation process result for display, and an operator terminal display unit that displays the operation process result on a screen. A selection target screen specifying unit sets the screen of the operation processing result specified by the operation command input from the specific operator via the worker terminal input means as the selection target screen, The display items displayed on the selection target screen are detected, and the corresponding information is displayed as display information from the operator terminal storage means. Correspondence in which correspondence between the display item and the work category is preset as to which of the plurality of preset work categories the selection target screen belongs to when the extraction unit extracts and classifies the selection target screen Based on the information, the work category identification unit identifies the display operation time of the selection target screen, and the display operation time timer counts the time, and the work time is associated with the identified work category as work information for management. The information output unit is configured to output.

  Furthermore, the management work information collection system control program according to the present invention includes a worker terminal storage unit that stores a specific work application program in advance, a worker terminal input unit that receives an operation command input from the outside, Based on the operation command, an operation process content of the application program is executed, and an operator terminal control unit that outputs the operation process result for display, and an operator terminal display unit that displays the operation process result on a screen. A selection target screen specifying function in which the screen of the operation processing result specified by an operation command input from a specific worker through the worker terminal input means is a selection target screen. The operator terminal storage means detects display items displayed on the selection target screen and uses the corresponding contents as display information. The display information extraction function for extracting the selection target screen, the correspondence relationship between the display item and the work category is set in advance as to which of the plurality of preset work categories the selection target screen belongs to Work classification specification function specified based on correspondence information, display operation time measurement function for measuring the display operation time of the selection target screen, and output as management work information in association with the time measurement and the specified work classification The work information output function is realized by a computer.

  Since the present invention is configured as described above, according to this, the work classification to which the selection target screen belongs is specified, the display operation time of the selection target screen is timed, and the work work for management is associated with the work classification and the time measurement time. By checking the management work information, the work classification of the work performed by the worker and the time spent on this work can be accurately grasped, and the burden on the worker is reduced. It is possible to provide an excellent management work information collection system, a management work information collection system control method, and a management work information collection system control program that enable an administrator to grasp the work status of this worker without spending time. it can.

1 is a block diagram showing an embodiment of a management work information collection system according to the present invention. It is explanatory drawing explaining operation | movement of the administrator terminal 10 in the block diagram disclosed in FIG. It is explanatory drawing explaining operation | movement of the worker terminal 30 in the block diagram disclosed in FIG. (A) It is explanatory drawing which showed the example of a display of the administrator terminal display means 15 in the block diagram disclosed in FIG. (B) It is explanatory drawing which showed the example of a display of the worker terminal display means 35 in the block diagram disclosed in FIG. It is explanatory drawing explaining operation | movement of the time measurement interruption / resumption part 31F in the block diagram disclosed in FIG. It is explanatory drawing which showed an example of the content of the corresponding relationship information memorize | stored in the corresponding relationship information storage part 22A in the block disclosed in FIG. It is explanatory drawing which showed an example of the content of the work classification 213 of the corresponding relationship information disclosed in FIG. It is explanatory drawing which showed an example of the content of the management work information memorize | stored in the management work information storage part 22B in the block diagram disclosed in FIG. It is a flowchart which shows operation | movement of the administrator terminal control means 11 in the block diagram disclosed in FIG. It is a flowchart which shows operation | movement of the worker terminal control means 31 in the block diagram disclosed in FIG. In the block diagram disclosed in FIG. 1, it is a flowchart showing the operation of the worker terminal control means 31 when the worker logs out from the worker terminal 30. In the block diagram disclosed in FIG. 1, it is a flowchart showing the operation of the worker terminal control means 31 when the worker does not use the worker terminal 30. In the block diagram disclosed in FIG. 1, it is a flowchart showing the operation of the worker terminal control means 31 when the screen lock function of the worker terminal 30 is activated. It is a block diagram which shows other embodiment of the management work information collection system which concerns on this invention.

Embodiment
Hereinafter, an embodiment of a management work information collection system according to the present invention will be described with reference to FIGS.

  First, the management work information collection system of the embodiment shown in FIG. 1 is used for work status management by a worker terminal 30 used by a specific worker and a manager who manages the work status of this worker. It has an administrator terminal 10 and a work management server 20 that stores information related to the aforementioned work situation.

  The worker terminal 30 includes a worker terminal storage unit 32 that stores a specific work application program 50 in advance, a worker terminal input / output unit 33 that receives an operation command from the outside, and an application based on the operation command described above. There is provided worker terminal control means 31 for executing the operation processing contents of the program 50 and outputting the operation processing result for display.

  The worker terminal 30 also transmits to the worker terminal input / output unit 33 input operation information from the worker terminal display means 35 for displaying the operation processing result of the worker terminal control means 31 on the screen and a specific worker. Operator terminal input means 34.

  The above-described worker terminal control means 31 includes a login / logout unit 31E for displaying a predetermined screen on the worker terminal display means 35 when the worker terminal 30 is started and ended, and a worker terminal input means from a specific worker. A selection target screen specifying unit 31H that uses the screen of the operation processing result specified by the operation command input via 34 as the selection target screen (active screen).

  Thereby, the selection target screen specifying unit 31H specifies the screen of the specified operation processing result as the selection target screen when the worker selects the screen of the operation processing result via the worker terminal input unit 34. be able to.

  In addition, the worker terminal control means 31 is preset with the correspondence between the display item and the work category to which of the plurality of preset work categories the selection target screen belongs when the selection target screen is classified. A correspondence information acquisition unit 31G that acquires correspondence information from the outside, and a display information extraction unit that detects display items displayed on the selection target screen and extracts contents corresponding to the display items from the worker terminal storage unit 32 as display information. 31A.

  Thereby, the correspondence information acquisition unit 31 acquires preset correspondence information from the outside, and the display item extraction unit 31A stores the contents corresponding to the display items displayed on the selection target screen in the application program 50. Can be extracted from the existing worker terminal storage means 32.

  Further, the worker terminal control means 31 includes a work category identification unit 31B that identifies the selection target screen based on the above-described correspondence information, and a display operation time timing unit 31D that times the display operation time of the selection target screen. And a work information output unit 31C that outputs the management time information in association with the measured time and the identified work classification.

  Thereby, the work classification specifying unit 31B specifies the work classification of the selection target screen based on the correspondence information acquired by the correspondence information acquisition unit 31G, and the selection target screen with the specified work classification is displayed on the worker terminal. The time displayed on the means 35 can be measured.

  Here, the aforementioned login / logout screen 31E is a function for causing the worker terminal display means 35 to display a login screen that prompts the operator to input a worker ID for identifying the worker when the worker activates the worker terminal 30. And the function for instructing the worker terminal control means 31 to execute the operation processing contents of the aforementioned work monitoring program 32A, and the work information output unit 31C when the worker terminates the worker terminal 30. And a function of instructing to output management work information to the outside.

  Thereby, the login / logout screen 31E displays the login screen on the worker terminal display unit 35 when the worker activates the worker terminal 30, and the worker terminal control unit 31 displays the login screen after the worker logs in. The operation processing contents of the work monitoring program 32A can be executed.

  The login / logout screen 31E displays a logout screen when the worker ends the worker terminal 30, and allows the work information output unit 31C to output the collected management work information to the outside. it can.

  Further, the worker terminal control means 31 transmits an operation command for interrupting the time counting to the display operation time counting unit 31D when the worker terminal control means 31 satisfies a predetermined condition set in advance. When a specific operation command is input to the worker terminal control means 31 via the worker terminal input means 34, the display operation time counting unit 31D that has entered the time measurement interruption state according to the above-described time measurement interruption command restarts the time measurement. A monitoring interruption / resumption unit 31F that transmits an operation command is provided.

  Further, when the monitoring interruption / resumption unit 31F transmits the above-described timing interruption operation command, the monitoring interruption / resumption unit 31F transmits an operation command for measuring the timing interruption time to the display operation time counting unit 31D, and also restarts the above-mentioned timing restarting operation. When an operation command is transmitted, it has a function of transmitting an operation command for stopping the above-described time measurement interruption time.

  As a result, the monitoring interruption / resumption unit 31F can interrupt the timing of the selection target screen when the worker terminal control unit 31 satisfies a predetermined condition set in advance, and also interrupts the timing. Time can be timed.

  Here, the worker terminal control means 31 sets the worker as the above-mentioned predetermined condition when the worker terminal input means 34 is not input for a certain period of time, such as when the worker leaves the seat. In order to prevent unauthorized use of the terminal 30 by a third party, a screen lock function for restricting the operation of the worker terminal control unit 34 until a preset release operation is input from the worker terminal input unit 34 is illustrated. It has no form.

  As a result, when the above-described screen lock function is activated, such as when an operator leaves the work, the work interruption / monitoring function 31F detects the screen lock function and causes the display operation time counting unit 31D to interrupt the time measurement. Time away can be measured.

  Furthermore, the monitoring interruption / resumption unit 31F has a function of accepting that work categories and work times are directly input from the outside. As a result, the worker inputs the work category and the work time via the worker terminal input means 34, so that the work not classified into the work category can be inputted.

  The monitoring interruption / resumption unit 31F has a function of displaying a monitoring interruption / resumption icon for suspending or resuming the operation of the display operation timing unit 31D on the task bar displayed on the worker terminal display means 35, and worker terminal input means. 34 has a function of transmitting an operation command corresponding to the case where the timing interruption / resumption icon is selected via 34 to the display operation timing unit 31D.

  As a result, when the display operation timing unit 31D measures the display operation time of the selection target screen and the above-described timing suspension / resumption icon is selected via the worker terminal input unit 34, the timing suspension / resumption unit 31F displays An operation command for interrupting the time measurement can be transmitted to the operation time timer 31D.

  Further, when the display operation timing unit 31D is in the timing interrupted state according to the above-described timing interrupting operation command, if the aforementioned timing interrupting / resuming icon is selected via the operator terminal input means 34, the timing interrupting / resuming unit 31F can transmit an operation command for resuming the time counting to the display operation time counting unit 31D.

  Further, the above-described worker information output unit 31D displays the display operation time when the selection target screen is switched by the worker via the worker terminal input unit 34 and each of the selection target screens covers a plurality of work categories. Are totaled for each work category and have a function.

  The above-described worker terminal control unit 31 has a display information extraction unit 31A, a work category identification unit 31B, a work information output unit 31C, a display operation time counting unit 31D, a login / logout unit 31E, a timing suspension / resumption unit 31F, The operation content of the relational information acquisition unit 31G is described in the operation processing content of the work monitoring program 32A. The worker terminal control unit 31 executes the operation processing content of the work monitoring program 32A, so that the above-described units are It is assumed that the worker terminal control means 31 is mounted.

  The above-described administrator terminal 10 includes an administrator terminal storage unit 12 that stores an application program 50 that is actually used by an operator, an administrator terminal input / output unit 13 that receives external input / output, and an administrator terminal storage unit. 12 and an administrator terminal control means 11 for executing the contents stored in 12 and controlling the administrator terminal input / output unit 13.

  Furthermore, the administrator terminal 10 includes an administrator terminal display means 15 for displaying the operation processing result output from the administrator terminal control means 11 via the administrator terminal input / output means 13 on the screen, and an input operation from the administrator. And an administrator terminal input means 14 for transmitting information to the administrator terminal input / output means 13.

  The above-described administrator terminal storage means 12 is a work definition program in which processing contents for specifying which category the operator is performing based on information processed by the administrator terminal control means 11 are described. 12A is stored.

  The administrator terminal control unit 11 extracts the display items displayed on the administrator terminal display unit 15 from the operation processing contents specified by the application program 50 and the setting for extracting the display items and the contents to the administrator terminal display unit 15. Display item output unit 11A, the output display item, and the work classification corresponding to the display item externally input by the administrator via the administrator terminal input means 14 based on the content, are output as correspondence information. And a correspondence relationship information output unit 11B.

  Here, the operation contents of the setting display item output unit 11A and the correspondence information output unit 11B described above are described in the operation process contents of the work definition program 12A, and the administrator terminal control means 11 uses this work definition program 12A. It is assumed that the above-described units are mounted on the administrator terminal control unit 11 by executing the operation processing content of the above.

  In addition, the display item described above is at least one of URL information, display button information, display label information, transition destination information that transitions to the displayed screen, and transition source screen information that calls the displayed screen. It shall be more than one.

  As a result, the setting display item output unit 11A displays, from the screen of the operation processing result displayed on the administrator terminal display means 15, the (request) URL that called this screen, the display labels and buttons constituting the screen, and the like. Items and their contents can be extracted and displayed on the manager terminal display means 15. For example, screen information of a transition destination when a button displayed on the screen is pressed can be extracted from the operation processing content of this button and displayed.

  In addition, the correspondence relationship information output unit 11B accepts a work category corresponding to the above-described display item externally input from the administrator via the administrator terminal input unit 14, and displays the correspondence relationship between the display item and the work category as correspondence relationship information. Can be output as

  As a result, the display item output unit 11A for setting displays all the display items extracted from the operation processing contents of the application program 50 as a list on the administrator terminal display means 15, and the correspondence information output unit 11B displays the list of display items described above. It is possible to instruct the work management server 20 to receive the information selected by the administrator from and store this information in the correspondence information storage unit 22A.

  The work management server 20 includes a work management server input / output unit 23 that communicates with the outside, a work management server storage unit 22 that stores information generated by the administrator terminal 10 and the worker terminal 30, and a work management. A work manager server control unit 21 that performs operation control on the server input / output unit 23 and the work management server storage unit 22 is provided.

  The above-described work management server storage unit 22 includes a correspondence information storage unit 22A that stores correspondence information and a management work information storage unit 22B that stores management work information. Here, the correspondence output unit 11B of the administrator terminal 10 has a function of controlling the work management server control unit 21 so that the generated correspondence information is stored in the correspondence storage unit 22A.

  In addition, the correspondence relationship information acquisition unit 31G of the worker terminal 30 controls the work management server control unit 21 so as to acquire the contents of the correspondence relationship information storage unit 22A, and uses the acquired correspondence relationship information as a work category identification unit. It has a function to transmit to 31B.

  Further, the work information output unit 31C of the worker terminal 30 has a function of controlling the work management server control unit 21 so as to store the generated management work information in the management work information storage unit 22B.

  Thereby, the correspondence information output unit 11B can store the correspondence information in the correspondence information storage unit 22A, the correspondence information acquisition unit 31G can obtain the correspondence information from the correspondence storage unit 22A, The work information output unit 31C can store management work information in the management work information storage unit 22B.

Here, the contents of the correspondence information will be described with reference to FIG.
In the correspondence information, work items for specifying work categories for each screen are registered in a format as shown in FIG. As described above, each work item is generated by the correspondence information output unit 11B of the administrator terminal 10 based on information designated by the administrator.

  The work category identification unit 31B described above is selected based on the display item content acquired by the display item extraction unit 31A and the screen title determination flag 216 and the screen title 217 of the correspondence information acquired by the correspondence information acquisition unit 31G. It has a screen title determination function for determining whether a screen is registered in the correspondence information.

  In addition, when the selection target screen is a Web application program, the work category identification unit 31B displays the content of the display item acquired by the display item extraction unit 31A and the URL determination flag of the correspondence information acquired by the correspondence information acquisition unit 31G. Based on 219 and URL 220, it has a URL determination function for determining whether or not the selection target screen is registered in the correspondence information.

  Furthermore, the work category identification unit 31B uses the item identifier 221 as the display item based on the contents of the display item acquired by the display item extraction unit 31A and the item identifier 221 of the correspondence information acquired by the correspondence information acquisition unit 31G. Has an item identifier determination function that determines whether or not the content matches

  As a result, even if the URL includes the worker ID, by setting the URL determination flag 219 to be valid, the URL acquired by the screen specifying information acquisition unit 11A and the URL 220 do not completely match. The acquired URL can be set as information for specifying the screen.

  The identifier used to specify the screen by the screen specifying information acquisition units 11A and 31A may be a screen title, a screen file name, a screen URL, transition source screen information, or transition destination screen information. And

[Overall operation]
Next, the overall operation of the management work information collection system will be described with reference to FIGS.

  Here, as shown in FIG. 4A, the operation processing content of the application program 50 is such that the screen 15A is first displayed and then the screen 15B is changed.

  First, the administrator instructs the administrator terminal control means 11 to execute the work definition program 12A via the administrator terminal input means 14, and receives this instruction via the administrator terminal input / output unit 13. The administrator terminal control means 11 reads the work definition program 12A from the administrator terminal storage means 12, and executes the read operation processing content (FIG. 9: Step S101 / work definition program execution start step).

  Since the operation processing contents of the setting display item output unit 11A and the correspondence information output unit 11B are described in the work definition program 12A, the administrator terminal control means 11 stores the operation processing contents of 12A in the work definition program. As a result, the setting display item output unit 11A and the correspondence information output unit 11B are mounted on the administrator terminal control means 11.

  Subsequently, the administrator instructs the administrator terminal control means 11 to execute the application program 50 via the administrator terminal input means 14, and the administrator who receives this instruction via the administrator terminal input / output unit 13. The terminal control unit 11 reads the application program 50 from the administrator terminal storage unit 12 and executes the read operation processing content (FIG. 9: step S102 / application program execution start step).

  As a result, the administrator terminal control means 11 executes the operation processing contents of the application program 50, and as a result, the screen 15A of FIG. 4A is displayed on the administrator terminal display means 15. This screen 15A has a title 15A1 and a URL 15A2.

  The setting display item output unit 11A extracts display items specified in advance from the screen processed by the administrator terminal control unit 11A and displayed on the administrator terminal display unit 15 (FIG. 9: Step S103 / Display information extraction step), the extracted information is displayed as a list on the administrator terminal display means 15 (FIG. 9: step S104 / extraction information display step).

  Thereby, since the above-mentioned screen 15A has the title 15A1 and the URL 15A2, each display information is displayed on the administrator terminal display means 15.

  Subsequently, based on the display information displayed on the administrator terminal display means 15, the administrator selects the minimum necessary information for specifying this screen 15 </ b> A as correspondence information via the administrator terminal input means 14. To do. The administrator determines and registers which of the plurality of preset work categories corresponds to the display information (FIG. 9: Step S105 / work category input step).

  Here, the administrator sets the work category 211, work name 212, work type 213, screen monitoring presence / absence 214, screen identifier 215, screen title determination flag 216, screen title 217, screen analysis method 218, URL as attributes of the screen 15A. The determination flag 219, URL 220, and item identifier 221 (see FIG. 6 for each description) are registered.

  Upon receiving the correspondence information from the administrator, the correspondence information output unit 11B generates each item of the registered correspondence information as correspondence information regarding the screen 15A (FIG. 9: Step S106 / correspondence information generation step). The work management server 20 is instructed to save the generated correspondence information in the correspondence information storage unit 22A (FIG. 9: Step S107 / correspondence information storage step).

  The work management server control unit 21 that has received the save command from the administrator terminal control unit 11 stores the correspondence information in the correspondence information storage unit 22A. As a result, the correspondence information is stored in the correspondence information storage unit 22A.

  If the content of the operation processing is to display the screen 15B of FIG. 4A after the screen 15A is displayed, the administrator registers the same work identifier as that of the screen 15A in the correspondence information on the screen 15B. It shall be. Thereby, the screen 15A and the screen 15B are associated with each other, and the display operation times of the screen 15A and the screen 15B can be counted as the same work category.

  Here, for example, when there are a large number of display items on the operation processing result screen, if the administrator registers all the display information corresponding to each display item in the correspondence information, this screen is specified. Will increase the correspondence information.

  For this reason, since the load on the correspondence information acquisition unit 31G that acquires the correspondence information and the load on the work category identification unit 31B that identifies the work category based on the correspondence information increase, performance degradation occurs. The person shall select the minimum display information necessary for specifying the work category.

  In addition, when a part of the display information is variable for each user, such as when an ID for identifying the user is displayed in a part of a character string constituting the screen title or URL, determination based on complete matching Therefore, it is assumed that the administrator specifies to determine whether or not the fixed part excluding the user ID partially matches the correspondence information.

  Thereby, even if the user ID is included in the character string, the work classification can be determined. In addition, by making the display information judgment method partial match instead of complete match, it is not necessary to create correspondence information for each worker, so the work time that the administrator spends to create correspondence information Can be suppressed.

  Furthermore, as a method for detecting the selection target screen and a method for detecting the contents from the display items of the selection target screen, a Win32 type application program analysis method or a Web type application program analysis method (MicroSoft Active Accessibility) is used. Shall be implemented.

  Also, the correspondence relationship information output unit 11B is omitted in FIG. 2, but can be post-edited as a regular work item for the management work information whose work classification is unknown. To do.

Next, the processing contents of the work monitoring program 32A will be described with reference to FIGS.
First, when the worker activates the worker terminal 30, the worker terminal control means 31 reads the operation processing contents of the work monitoring program 32A from the worker terminal storage means 32 and executes the read contents (FIG. 10: Step S201). / Work monitoring program execution start process).

  As a result of executing the above-described work monitoring program 32A, the worker terminal control means 31 includes a display information extraction unit 31A, a work category identification unit 31B, a work information output unit 31C, a display operation time counting unit 31D, a login / logout unit 31E, and a time measurement. A suspension / resumption unit 31F and a correspondence information acquisition unit 31G are mounted.

  Subsequently, the correspondence relationship information acquisition unit 31G instructs the work management server control unit 21 to transmit the contents of the correspondence relationship information storage unit 22A to the correspondence relationship information acquisition unit 31G. The management server control means 21 transmits the contents of the correspondence information storage unit 22A to the correspondence information acquisition unit 31G (FIG. 10: Step S202 / correspondence information acquisition step). Thereby, the correspondence information acquisition unit 31G can acquire the correspondence information.

  Further, the login / logout unit 31E controls the worker terminal display unit 35 to display the login screen, and the login screen is displayed on the worker terminal display unit 35 (FIG. 10: Step S203 / login screen display step). ). Here, regarding the login process, it is assumed that the login information of the operating system that is operated and processed by the worker terminal control means 31 can be taken over.

  When the login / logout unit 31E receives login information input via the worker terminal input unit 34, the login / logout unit 31E stores the input login information in the login information storage function.

  The worker terminal control means 31 receives the execution instruction of the operation processing contents of the application program 50 input from the worker via the worker terminal input means 34, and the operation processing of the application program 50 from the worker terminal storage means 32. The contents are read and the read contents are executed (FIG. 10: Step S204 / application program execution start process).

  As a result of executing the processing contents of the application program 50, the worker terminal control means 31 controls the worker terminal display means 35 so as to display the screen 51A shown in FIG. 5B, and the worker terminal display means 35 The screen 51A is displayed.

  The selection target screen specifying unit 31H starts determining whether or not a selection target screen has occurred on the worker terminal display unit 35. Upon receiving an operation command for selecting the screen 51A as the selection target screen from the worker via the worker terminal input unit 34, the worker terminal control unit 31 transmits this information to the selection target screen specifying unit 31H and selects the selection target. The screen specifying unit 31H specifies the screen 51A as the selection target screen.

  The display information extraction unit 31A acquires the selection target screen 51A from the selection target screen specifying unit 31H (FIG. 10: Step S205 / selection target screen acquisition step) and detects display items displayed on the selection target screen 51A. The content corresponding to the detected display item is extracted as display information from the operation processing content of the application program 50 stored in the worker terminal storage means 32 (FIG. 10: step S206 / screen specific information acquisition step).

  Thereby, the display information extraction unit 31A detects the title 51A1 and the URL 51A2 as display items from the selection target screen 51A. The contents corresponding to the title 51A1 and URL 51A2 can be extracted as display information from the operation processing contents of the application program 50 stored in the worker terminal storage means 32.

  Subsequently, the work classification specifying unit 31B extracts the display information extraction unit 31B to which of the plurality of preset work classifications the selection target screen 51A belongs to when the selection target screen 51A is classified. The display item and its contents are specified based on the correspondence information acquired by the correspondence information acquisition unit 31G (FIG. 10: Steps S206 to S208 / work classification specifying step).

  First, the work category identification unit 31B determines whether or not the application program 50 is a web application. If the result of this determination is that the application program 50 is not a web application, the work category identification unit 31B and the title 51A1 extracted by the display information extraction unit 31A It is determined whether or not the screen title 217 of the correspondence relationship information acquired by the correspondence relationship information acquisition unit 31G matches (FIG. 10: Step S206 / screen title determination step of work category identification step).

  If they match as a result of the above determination, the work category 211 registered in association with the screen title 217 is acquired from the correspondence information (FIG. 10: Step S209 / work category identification step), so that the selection target The work category to which the screen 51A belongs can be specified.

  Here, the screen title 217 whose screen title determination flag 216 is “partial match” is determined to be matched even when the title 51A1 and the screen title 217 partially match.

  As a result, even when the character string of the title screen includes a different part for each worker such as the worker ID, it can be determined that the extracted title 51A1 matches the screen title 217 of the correspondence information, and the work classification Can be specified.

  On the other hand, when the application program 50 is a Web application, it is determined whether the URL 51A2 extracted by the display information extraction unit 31A matches the URL 220 of the correspondence information acquired by the correspondence information acquisition unit 31G (FIG. 10: Step S207 / URL classification step of work classification specifying step)

  As a result of the above determination, if they match, the work category 211 registered in association with the URL 219 is acquired from the correspondence information (FIG. 10: step S209 / work category identification step), thereby selecting the selection target screen 51A. The work category to which can belong can be specified.

  Here, it is assumed that the URL 220 in which the URL determination flag 219 is “partial match” is determined to match even when the URL 51A2 of the display information partially matches the URL 217 of the correspondence information.

  As a result, even when the URL character string includes different parts such as the worker ID for each worker, it can be determined that the URL 51A2 of the display information matches the URL 220 of the correspondence information, and the work classification is specified. be able to.

  Also, as a result of the determination based on the title screen or URL described above, when the work category cannot be specified, it is determined whether or not the item identifier 221 of the correspondence information is defined. Determines whether all the defined items exist on the selection target screen (FIG. 10: step S208 / item identifier determination step of the work category identification step).

  As a result of the above determination, if they match, the work category 211 registered in association with the item identifier 221 is acquired from the correspondence information (FIG. 10: Step S209 / work category identification step) to select The work category to which the screen 51A belongs can be specified.

  Here, as a method for extracting display items and their contents from the selection target screen, the MSAA method is used when the application program 50 is a Web application, and the Win32 method is used when the application program 50 is not a Web application. .

  In this embodiment, the item identifier determination process is performed after the screen title determination process or the URL determination process. However, the screen title determination process or the URL determination process is performed after the item identifier determination process is performed. You may do it.

  When the work category cannot be identified by the determination based on the screen title or URL and the item identifier, the work category is set to “unknown” (FIG. 10: step S209 / work category identification step).

  The work category identification unit 31B that has identified the work category of the selection target screen 35A controls the display operation time timer 31D to start timing, and the display operation time timer 31D starts timing (FIG. 10: Step S211 / timing start step).

  As a result of continuing the operation processing content of the application program 50, the worker terminal control means 31 controls the worker terminal display means 35 so that the screen 51B is displayed as a selection target screen instead of the selection target screen 51A. The display means 35 displays the screen 51B.

  When the display information extraction unit 31A detects that the selection target screen has been switched (FIG. 10: step S212 / selection target screen switching detection step), this information is transmitted to the work category identification unit 31B, and the work category that received this information The specifying unit 31B controls the display operation time counting unit 31D to stop timing (FIG. 10: Step S213 / time stopping step).

  In addition, the work classification specifying unit 31B acquires the time measured from the display operation time counting unit 31D, and outputs the work information as management work information by associating the acquired time measured with the work classification of the screen 51A specified above. The information is output to the unit 31C (FIG. 10: Step S214 / work information output step), and the work information totaling unit 31C temporarily stores the received management work information therein.

  Subsequently, the display information extraction unit 31A also extracts display information for the screen 51B by the same method as that for the screen 51A described above, and transmits the extracted information to the work category identification unit 31B.

  The work classification specifying unit 31B also specifies the work classification for the screen 51A in the same manner as the above-described screen 51A, and controls the display operation time counting unit 31D to measure the display operation time of the screen 51B.

  Here, when an operation command is transmitted to the worker terminal control unit 31 so that the worker selects the screen 51C via the worker terminal input unit 34, the worker terminal control unit 31 receives the operation command and receives the operation command. The operator terminal display means 35 is controlled and displayed so as to display 51C.

  When the display information extraction unit 31A detects that the selection target screen has been switched, the display information extraction unit 31A transmits this information to the work category identification unit 31B, and the work category identification unit 31B that has received this information transmits the information to the display operation time counting unit 31D. Control to stop timing and stop timing.

  The work category identification unit 31B acquires the time measured from the display operation time timer 31D, and associates the acquired time with the work category on the screen 51B and outputs it to the work information output unit 31C as management work information.

  Here, the work information totaling unit 31C determines whether or not the received work category of the screen 51B matches the work category on the screen 51B temporarily stored therein, and if so, the work on the screen 51A. The working time of the screen 51B is added to the time.

  Subsequently, the display information extraction unit 31A extracts the display information for the screen 51C in the same manner as the screen 51A described above, and transmits the extracted information to the work category identification unit 31B.

  Since the work category identification unit 31B cannot identify the work category to which the screen 51C belongs from the display information described above, the job category is identified as “unknown”, and the display operation time timer 31D is controlled by controlling the display operation time of the screen 51C. Start timing.

  Here, when a new screen is selected from the screen 51C, the work category identification unit transmits the work category and the display operation time of the screen 51C to the work information output unit 31C, and the work table output unit 31C classifies the work category as unknown. The display operation time of the screen 51C is stored in the displayed display operation time.

Next, an operation when the worker leaves the worker terminal 30 will be described.
When there is no input operation from the worker terminal input means 34 for a fixed time, the worker terminal control means 31 puts the worker terminal 30 in the locked state.

  When the operation of the screen lock function is detected (FIG. 13: step S501 / screen lock detection process), the time measurement interruption / resumption unit 31F transmits a command to the work classification specification unit 31B to stop the time measurement of the display operation time.

  Receiving this command, the work classification specifying unit 31B controls the display operation time counting unit 31D to stop the time measurement (FIG. 13: Step S502 / time stop process) and acquires the time measured from the display operation time measurement unit 31D. .

  The above-described work classification and timekeeping information is transmitted to the work information output unit 31C (FIG. 13: Step S503 / Aggregating Function Transmitting Step), and the display operation time counting unit 31D starts timekeeping in order to time the screen lock operation time. To start timing (FIG. 13: Step S504 / time start step).

  The worker terminal control means 31 releases the screen lock when receiving a preset release operation via the worker terminal input means 34 (FIG. 13: step S505 / screen lock release step).

  When the cancellation of the screen lock function is detected, the time measurement interruption / resumption unit 31F sends a command to the work classification specifying unit 31B to stop the time measurement of the screen lock operation time and to restart the time measurement of the display operation time of the selection target screen. To do.

  Receiving this command, the work classification specifying unit 31B controls the display operation time counting unit 31D to stop the time measurement (FIG. 13: Step S506 / time information acquisition step) and obtains the time measurement from the display operation time measurement unit 31D. Then, the work classification and timing information are transmitted to the work information output unit 31C (FIG. 13: Step S507 / Aggregating function transmission process), and the time counting is started in the display operation time counting unit 31D to time the display operation time of the selection target screen. Control is performed to start timing (FIG. 13: Step S508 / time counting start step).

  Here, it is assumed that the work classification in a state where the screen lock function is activated is classified as “screen lock”. In addition, when the screen lock function is not set in the worker terminal 30, the time measurement interruption / resumption unit 31F realizes the screen lock function. Further, even when the OS screen lock does not function after a lapse of a predetermined time determined by the in-house security policy, the time measuring interruption / resumption unit 31F realizes the screen lock function.

  Next, the operation when the worker logs out or shuts down from the worker terminal 30 will be described with reference to FIG.

  When the log-in / log-out unit 31E detects that a preset log-out operation command or shutdown operation command is input to the worker terminal control unit 31 via the worker terminal input unit 34, the log-in / log-out unit 31E Command to stop timing the display operation time and output management work information.

  Receiving this command, the work classification specifying unit 31B controls the display operation time counting unit 31D to stop the time measurement (FIG. 11: Step S301 / time stop process) and obtains the time measured from the display operation time measurement unit 31D. Then, the identified work classification and the acquired timekeeping information are transmitted to the work information output unit 31C (FIG. 11: Step S302 / Aggregating Function Transmission Step).

  The work information output unit 31C adds the time measured to the corresponding work category of the contents of the management work information temporarily stored therein, and stores this management work information in the management work information storage unit 22B. Thus, the action management server control means 21 is controlled and stored (FIG. 11: Step S303 / work result storing step).

  Thereby, the work information output unit 31C can store the management work information temporarily stored in the work information output unit 31C in the management work information storage unit 22B of the work management server 20.

  Here, when the operator transmits a shutdown operation command to the worker terminal control unit 31 through the worker terminal input unit 34, the log-out operation described above is detected and the log-out / log-out unit 31E detects this operation command. Processing shall be executed.

  Further, when the worker enters the next day without performing any operation processing of logout operation and shutdown operation on the worker terminal 30, the work information output unit 31C temporarily stores the internal information. Since the management work information being managed is managed in units of one day, when the logout or shutdown operation process is executed normally the next day, the management work information for two days that is unsaved is stored in the management work information storage unit 22B. Shall be stored.

  Next, the operation of the worker terminal 30 when the worker does not cause the worker terminal control means 31 to execute the operation processing content of the application program 50 such as a meeting, a business trip or a training will be described with reference to FIG.

  When the screen monitoring presence / absence 214 of the correspondence information acquired from the correspondence information storage unit 22A is “none”, the correspondence information acquisition unit 31G displays a work icon for the worker terminal control unit 31 and the worker terminal display unit 35. Send an operation command to display on the screen.

  Upon receiving this operation command, the worker terminal control means 31 controls the worker terminal display means 35 to display a work icon.

  For example, in the case of a conference, the operator temporarily suspends the operation. Therefore, the operator operates the worker terminal input unit 34 and displays the “conference” displayed in the task tray of the worker terminal display unit 35 on the worker terminal control unit 31. An operation command is input so as to select “Icon”.

  When the time measurement interruption / resumption unit 31F detects an operation command indicating that the conference icon has been selected, the time measurement interruption / resumption unit 31F transmits a command to the work classification specification unit 31B to stop the time measurement of the display operation time (FIG. 12: Step S401 / monitoring interruption) Control is performed so that the message prompting the input of the meeting time is displayed on the worker terminal display means 35.

  The time measuring interruption / resumption unit 31F transmits the meeting time input from the worker to the work classification specifying unit 31B via the worker terminal display unit 35 (FIG. 12: step S402 / conference time input process), and further work is performed. An operation command for stopping the timing of the display operation time is transmitted to the category specifying unit 31B, and the work category specifying unit 31B receiving the operation command controls the display operation time measuring unit 31D to stop the timing (FIG. 12: Step S402 / time stop process).

  The work category identification unit 31B acquires the time measured from the display operation time clock unit 31D, and associates the acquired time measurement with the job category identified by the work category identification unit 31B as work information output unit 31C as management work information. (FIG. 12: Step S404 / Aggregating function transmission process) and start the time measurement by controlling the display operation time counter 31D in order to time the display operation time measurement for the above-mentioned meeting. Let

  The work information output unit 31C identifies a work category from the contents of the management work information described above, and temporarily stores the work classification in the work information output unit 31C. At this time, when the management work information is already stored in the work information output unit 31C, the time measurement is added for each work category.

Next, an operation when the worker returns from the conference and resumes work will be described.
The timing interruption / resumption unit 31F receives an operation processing command selected by the “conference end icon” indicating that the conference has ended in the content of the operation processing command transmitted from the worker terminal input unit 34 to the worker terminal control unit 31. It is determined whether it is included (FIG. 12: Step S406 / conference return determination step).

  In order to resume the work, the worker operates the worker terminal input means 34 to the worker terminal control means 31 so as to select the “conference end icon” displayed in the task tray of the worker terminal display means 35. In response to this, an operation command is input.

  When it is determined that there has been an operation command indicating that this “conference end icon” has been selected, the time measurement interruption / resumption unit 31F transmits a command to stop time measurement to the work category identification unit 31B (FIG. 12: Step S401 / monitoring interruption) Step), the work category identification unit 31B that has received this command controls the display operation time counting unit 31D to stop timing.

  On the other hand, when the conference end icon is not selected, the timing suspension / resumption unit 31F acquires the timing time from the display operation time timing unit 31D, and compares the acquired timing time with the conference time (FIG. 12: Step S407 / conference Time determination step).

  As a result of the comparison described above, when the measured time exceeds the meeting time, the timed interruption / resuming unit 31F instructs the work classification specifying unit 31B to stop counting the suspended time and start measuring the display operation time. (FIG. 12: Step S408 / time stop process).

  In response to this operation command, the work category identification unit 31B controls the display operation time counting unit 31D to stop the time measurement and acquire the time measurement. Thereby, work classification specific part 31B can acquire the time which interrupted work as conference time.

  Also, the work category identification unit 31B transmits the work category “conference” and the acquired timekeeping time as management work information to the work information output unit 31C (FIG. 12: step S409 / aggregate function transmission process). The output unit 31C accumulates the time count for each work category, and the work category identification unit 31B controls the display operation time count unit 31D to start timing.

  As a result, even if the operator returns from the conference and forgets to select the “conference end icon”, the timing of the display operation time of the selection target screen is restarted when the conference time input by the operator is exceeded. Is possible.

  Here, the work information output unit 31C stores management work information temporarily stored based on a preset time or time interval as well as at the time of logout or shutdown described above. It is also possible to output to the unit 22B.

  Thereby, since the management work information is periodically stored in the management work information storage unit 22B, the administrator confirms the management work information without waiting for the worker terminal 30 to log out or shut down. be able to.

  Further, as shown in FIG. 8, the above-described management work information includes a worker identifier 231, a work date 232, a work terminal identifier 233, a work start time 234, a work end time 235, a final screen lock time 236, and a work interruption cumulative time 237. It is assumed that a work flag 238, work classification 230, unknown work information 240, and work time 241 are stored.

  Here, in the operation in the above-described embodiment, each execution content executed in the above steps may be programmed and the computer may function.

(Effect of embodiment)
As described above, in the present embodiment, the display items are detected from the screen of the operation processing result obtained by executing the operation processing contents of the application program 50, and the corresponding contents are extracted from the application program 50 and output as display information. The display information and the work classification corresponding to the display information are stored in the correspondence storage unit 22B as correspondence information.
Based on the contents of the correspondence storage unit 22B and the display information extracted from the selection target screen by the display information extraction unit 31A, the work classification specifying unit 31B specifies the work classification, and the display operation time of the selection target screen is set as the display operation time. The timekeeping unit 31D keeps time, accumulates the time counted for each specified work category, and causes the work information output unit 31C to store this as management work information in the management work information storage unit 22B. Accordingly, it is possible to accurately measure which screen the worker has selected and how much time has been spent on the selected screen, and the manager can accurately manage the work status of the worker.

[Other Embodiments]
As described above, in the embodiment, the case where the management work information output from the work information output unit 31C is stored in the management work information storage unit 22B is illustrated. On the other hand, each item included in the management work information stored in the management work information storage unit 22B is converted into an item corresponding to the business item, and the time spent by the worker on the work is calculated as the man-hour. May be. As illustrated in FIG. 14, the work management server control unit 21 creates a conversion rule and stores the conversion rule in a shaping rule storage unit 22 </ b> C included in the work management server storage unit 22 in advance. A management work information shaping processing unit 21A that converts each item of management work into a value corresponding to each business item based on the rule, and a distribution processing unit 21C that outputs the generated business item to the outside ing. The management work information shaping processing unit 21A, the shaping rule creation unit 21B, and the distribution processing unit 21C are configured to store the operation processing content of the work data providing program 22D stored in advance in the work management server storage unit 22 by the work management server control unit 21. This is implemented in the work management server control means 21 by executing. The work data providing program 22D is a GUI type program, and the work management server control means 21 controls the display means provided in the work management server 20 in a form not shown in the figure, shaping rule creation processing, shaping processing, and distribution. Display processing. The administrator operates the input means provided in the work management server 20 in a form not shown, first selects the shaping rule creation process, operates the shaping rule creation unit 21B, and determines what rules for management work information. The data to be converted into data required by the other business management system 40 is defined and stored in the shaping rule storage unit 22C as a shaping rule (for example, the work classification is converted into a business item code). Subsequently, the shaping process is selected, the management work information shaping process unit 21A is operated, and the conversion process is performed based on the contents of the management work information storage unit 22B and the contents of the shaping rule storage unit 22C. The distribution processing unit 21C transmits information obtained by converting the converted information based on the distribution timing, the distribution method, and the distribution destination business management system set by the administrator. With this configuration, the management work information can be converted into more practical information, and the manager can easily manage the worker's work status. Even in this case, it is possible to obtain a management work information collecting system having the same effects as those of the above-described embodiment.

About the embodiment mentioned above, if the summary of the novel technical content is put together, it will become as the following additional remarks.
In addition, although one part or all part of the said embodiment is put together as follows as a novel technique, this invention is not necessarily limited to this.

(Appendix 1) Worker terminal storage means for storing a specific work application program in advance, worker terminal input means for receiving an operation command input from the outside, and operation processing contents of the application program based on the operation command And an operator terminal control means for outputting the operation processing result for display and an operator terminal display means for displaying the operation processing result on the screen,
A selection target screen specifying unit in which the worker terminal control means uses a screen of the operation processing result specified by an operation command input from a specific worker via the worker terminal input means as a selection target screen; A display information extraction unit that detects display items displayed on the selection target screen and extracts contents corresponding to the display items as display information from the worker terminal storage unit, and the selection target screen is classified when the selection target screen is classified. A work category identification unit that identifies which of a plurality of preset work categories belongs based on correspondence information in which a correspondence relationship between the display item and the work category is preset, and a display operation of the selection target screen A display operation time counting unit for measuring time, and a work information output unit for associating the measured time with the specified work category and outputting as management work information. Work information collection system for the management and said.

(Supplementary note 2) In the management work information collection system described in supplementary note 1,
In addition to an administrator terminal that sets correspondence information between the display item and the work classification in the worker terminal,
The administrator terminal extracts the display item and the content from the operation processing content specified by the application program, and a setting display item output unit for outputting the content, and the output display item and the content A management work information collection system, comprising: a correspondence information output unit that outputs a work classification corresponding to the content of the display item inputted externally as the correspondence information.

(Appendix 3) In the management work information collection system described in Appendix 2,
A work management server having a correspondence information storage unit that stores the correspondence information and a management work information storage unit that stores the management work information is provided in common with the manager terminal and the worker terminal. ,
The correspondence relationship information output unit stores the correspondence relationship information in the correspondence relationship storage unit,
The work category identification unit extracts the correspondence information from the correspondence storage unit,
The management work information collection system, wherein the work information output unit stores the management work information in the management work information storage unit.

(Appendix 4) In the management work information collection system described in Appendix 1,
The work information output unit, when there are a plurality of work categories to which the selection target screen belongs, totals the display operation time for each work category.

(Supplementary note 5) In the management work information collecting system according to any one of supplementary notes 1 or 2,
The management work information collection system, wherein the display item is at least one of URL information, display button information, display label information, transition destination information, and transition source information.

(Appendix 6) In the management work information collection system described in Appendix 1,
The worker terminal control means includes
When the worker terminal control means has a predetermined condition set in advance, and transmits a command to interrupt the time counting to the display operation time timer,
When a specific operation command is input to the worker terminal control unit via the worker terminal input unit, a monitoring is performed to transmit a command for canceling the timing interruption state and restarting the timing to the display operation time counting unit. A management work information collection system having a suspension / resumption unit.

(Appendix 7) Worker terminal storage means for storing a specific work application program in advance, worker terminal input means for accepting an operation command input from the outside, and operation processing contents of the application program based on the operation command And an operator terminal control means for outputting the operation processing result for display and an operator terminal display means for displaying the operation processing result on a screen,
The selection target screen specifying unit sets the screen of the operation processing result specified by the operation command input from the specific operator via the operator terminal input means as the selection target screen,
The display information extraction unit extracts the display item displayed on the selection target screen and the content corresponding thereto as display information from the worker terminal storage unit,
When the selection target screen is classified, it is determined whether the selection target screen belongs to a plurality of preset work categories based on the correspondence information in which the correspondence between the display item and the work category is preset. The specific part identifies,
The display operation time counter measures the display operation time of the selection target screen,
A management work information collecting system control method characterized in that the work information output unit outputs the work time as management work information by associating the measured time with the identified work classification.

(Supplementary note 8) Worker terminal storage means for storing a specific work application program in advance, worker terminal input means for receiving an operation command input from the outside, and operation processing contents of the application program based on the operation command And an operator terminal control means for outputting the operation processing result for display and an operator terminal display means for displaying the operation processing result on a screen,
A selection target screen specifying function in which a screen of the operation processing result specified by an operation command input from a specific operator via the worker terminal input means is a selection target screen;
A display information extraction function for detecting display items displayed on the selection target screen and extracting the corresponding contents as display information from the worker terminal storage means;
When the selection target screen is classified, the selection target screen belongs to which of a plurality of preset work categories based on the correspondence information in which the correspondence between the display item and the work category is preset. Work category identification function,
A display operation time counting function for measuring the display operation time of the selection target screen;
A work information output function for associating the timed time with the identified work category and outputting as management work information;
A management work information collection system control program characterized in that a computer is realized.

  The present invention can be applied to a system in which an administrator manages a worker's work status by acquiring the operation status of the worker terminal.

DESCRIPTION OF SYMBOLS 10 Administrator terminal 11A Setting display item output part 11B Correspondence relation information output part 20 Work management server 30 Worker terminal 31 Worker terminal control means 31A Display information extraction part 31B Work classification specification part 31C Work information output part 31D Display operation time Timekeeping section 31F Timing suspension / resumption section 32 Worker terminal storage means 34 Worker terminal input means 35 Worker terminal display means 50 Application program

Claims (8)

A worker terminal storage unit that stores a specific work application program in advance, a worker terminal input unit that receives an operation command input from the outside, and the operation processing content of the application program based on the operation command. An operator terminal provided with an operator terminal control means for outputting the operation processing result for display, and an operator terminal display means for displaying the operation processing result on a screen,
A selection target screen specifying unit in which the worker terminal control means uses a screen of the operation processing result specified by an operation command input from a specific worker via the worker terminal input means as a selection target screen; A display information extraction unit that detects display items displayed on the selection target screen and extracts contents corresponding to the display items as display information from the worker terminal storage unit, and the selection target screen is classified when the selection target screen is classified. A work category identification unit that identifies which of a plurality of preset work categories belongs based on correspondence information in which a correspondence relationship between the display item and the work category is preset, and a display operation of the selection target screen A display operation time counting unit for measuring time, and a work information output unit for associating the measured time with the specified work category and outputting as management work information. Work information collection system for the management and said. In the management work information collection system according to claim 1,
In addition to an administrator terminal that sets correspondence information between the display item and the work classification in the worker terminal,
The administrator terminal extracts the display item and the content from the operation processing content specified by the application program, and a setting display item output unit for outputting the content, and the output display item and the content A management work information collection system, comprising: a correspondence information output unit that outputs a work classification corresponding to the content of the display item inputted externally as the correspondence information. In the management work information collection system according to claim 2,
A work management server having a correspondence information storage unit that stores the correspondence information and a management work information storage unit that stores the management work information is provided in common with the manager terminal and the worker terminal. ,
The correspondence relationship information output unit stores the correspondence relationship information in the correspondence relationship storage unit,
The work category identification unit extracts the correspondence information from the correspondence storage unit,
The management work information collection system, wherein the work information output unit stores the management work information in the management work information storage unit. In the management work information collection system according to claim 1,
The work information output unit, when there are a plurality of work categories to which the selection target screen belongs, totals the display operation time for each work category. In the management work information collection system according to any one of claims 1 and 2,
The management work information collection system, wherein the display item is at least one of URL information, display button information, display label information, transition destination information, and transition source information. In the management work information collection system according to claim 1,
The worker terminal control means includes
When the worker terminal control means has a predetermined condition set in advance, and transmits a command to interrupt the time counting to the display operation time timer,
When a specific operation command is input to the worker terminal control unit via the worker terminal input unit, a monitoring is performed to transmit a command for canceling the timing interruption state and restarting the timing to the display operation time counting unit. A management work information collection system having a suspension / resumption unit. A worker terminal storage unit that stores a specific work application program in advance, a worker terminal input unit that receives an operation command input from the outside, and the operation processing content of the application program based on the operation command. In an operator terminal comprising worker terminal control means for outputting the operation processing result for display and worker terminal display means for displaying the operation processing result on a screen,
The selection target screen specifying unit sets the screen of the operation processing result specified by the operation command input from the specific operator via the operator terminal input means as the selection target screen,
The display information extraction unit extracts the display item displayed on the selection target screen and the content corresponding thereto as display information from the worker terminal storage unit,
When the selection target screen is classified, it is determined whether the selection target screen belongs to a plurality of preset work categories based on the correspondence information in which the correspondence between the display item and the work category is preset. The specific part identifies,
The display operation time counter measures the display operation time of the selection target screen,
A management work information collecting system control method characterized in that the work information output unit outputs the work time as management work information by associating the measured time with the identified work classification. A worker terminal storage unit that stores a specific work application program in advance, a worker terminal input unit that receives an operation command input from the outside, and the operation processing content of the application program based on the operation command. In an operator terminal comprising worker terminal control means for outputting the operation processing result for display and worker terminal display means for displaying the operation processing result on a screen,
A selection target screen specifying function in which a screen of the operation processing result specified by an operation command input from a specific operator via the worker terminal input means is a selection target screen;
A display information extraction function for detecting display items displayed on the selection target screen and extracting the corresponding contents as display information from the worker terminal storage means;
When the selection target screen is classified, the selection target screen belongs to which of a plurality of preset work categories based on the correspondence information in which the correspondence between the display item and the work category is preset. Work category identification function,
A display operation time counting function for measuring the display operation time of the selection target screen;
A work information output function for associating the timed time with the identified work category and outputting as management work information;
A management work information collection system control program characterized in that a computer is realized.

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