JP2012014532A - Automatic transaction apparatus and automatic transaction system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic transaction apparatus enabling a customer to reliably know whether the previous transaction has successfully completed or failed; and if money is left untaken, the left money is easily collected.SOLUTION: An automatic transaction apparatus 1, which collects money left untaken in a storage section 50 and reuses the same, comprises an untaken-information table 129 that stores a piece of information for identifying a customer who has failed to take out money and information on denominations and the amount of the money left untaken at the termination of the transaction. At the beginning of a transaction, the automatic transaction apparatus 1 acquires the information from the untaken information table 129 for identifying the customer and determines if the customer failed to take out the money. When the customer has failed to take out the money, after checking the amount of the money left untaken by untaken money reference means, the amount of money is disbursed.

Description

  The present invention relates to a technique for reusing cash that a customer has forgotten in an automatic transaction apparatus such as an automatic teller machine that handles cash such as banknotes and coins.

  A conventional automatic transaction apparatus such as an automatic teller machine has a forgotten banknote storage unit so that when a banknote is forgotten, the forgotten banknotes are stored together in the forgotten banknote storage unit. It has become.

  However, in the conventional automatic transaction apparatus, the banknotes stored in the forgotten banknote storage unit become unusable banknotes, and the cash operation efficiency in the automatic transaction apparatus decreases.

  In order to resolve this problem, re-discrimination of forgotten banknotes, and when all the banknotes can be determined to be true, or further, compare the number of denominated banknotes by denomination with the number of denominations of the previous withdrawal transaction. In the case where the two coins coincide with each other, there is a technique in which each banknote is stored in each denomination safe so that the bills can be reused at the time of another transaction (for example, see Patent Document 1).

JP 07-168967 A

  However, in the technology of Patent Document 1 that solves the problem of the conventional automatic transaction apparatus, the banknotes that are forgotten can be reused, and the cash operation efficiency of the automatic transaction apparatus is improved. In some cases, the financial institution side canceled the withdrawal transaction and left the transaction unsuccessful.

  For example, if you forget to remove a banknote withdrawn in a withdrawal transaction and the banknote has been taken into the automatic transaction device, the withdrawal transaction will be established and withdrawn from the customer's account, and the forgotten banknote will be retained. It is unclear whether the transaction is canceled or the withdrawal transaction is canceled and the transaction is unsuccessful, and there is no withdrawal from the customer's account. There was a need to make a passbook entry.

  Or, if you forgot to remove the banknotes that were withdrawn in the case of a deposit transaction, and the banknotes were taken into the automatic transaction device, the cancellation of the deposit was made and the account was not deposited and you forgot It is unclear whether the banknotes are retained or whether the deposit cancellation has failed and the account has been deposited, and in order to grasp this status, the customer is also required to check the balance and passbook. Had to do.

  The present invention employs the following configuration in order to solve the above-described problems. In other words, in an automatic transaction apparatus that stores and reuses forgotten cash in a storage unit, a forgetting information table that can store information for identifying a forgotten customer and the type and number of forgotten denominations at the end of each transaction. Prepared, when starting a transaction, obtain information identifying the customer, determine whether or not the customer has forgotten to take cash in the forgetting information table, and forget to take cash when it is determined that there is forgotten cash By checking the forgotten cash, you can now withdraw money.

  According to the automatic transaction apparatus of the present invention, in the automatic transaction apparatus that stores and reuses the forgotten cash in the storage unit, the information for identifying the forgotten customer and the forgotten denomination and the number of each transaction are terminated. It is provided with a forgetting information table that can be stored occasionally, and when starting a transaction, information identifying the customer is acquired, and whether or not the customer forgets to take cash is determined in the forgetting information table, and it is determined that there is forgetting cash. When you do so, you can check the forgotten cash by using the forgotten cash inquiry means, so that the customer can easily check the result of the previous transaction failure and can collect the forgotten banknote, There is no need to make a balance inquiry or passbook entry.

It is an external appearance perspective view of the automatic transaction apparatus of Example 1. FIG. It is a control system block diagram of the automatic transaction apparatus of Example 1. FIG. It is a block diagram of the forgetting-to-get information table of Example 1. It is an operation | movement flowchart of the automatic transaction apparatus of Example 1. FIG. It is an example of the transaction operation screen of the automatic transaction apparatus of Example 1. It is an example of a transaction selection screen of the automatic transaction apparatus according to the first embodiment. It is an example of the operation screen of the forgetting banknote of the automatic transaction apparatus of Example 1. FIG. It is an illustration figure of the usage specification of the automatic transaction apparatus of Example 1. FIG. It is a block diagram of the automatic transaction system of Example 2. It is an illustration figure of the detailed examination slip of the automatic transaction apparatus of Example 2. It is operation | movement explanatory drawing of the automatic transaction apparatus of the modification 1.

  Embodiments of the present invention will be described below with reference to the drawings. Elements common to the drawings are given the same reference numerals. In addition, in the following description, although a banknote is demonstrated as an example of the cash to handle, it can apply similarly when handling a coin when handling a coin, and a banknote. Moreover, in the following description, although it demonstrates as an example which transacts with the cash card which a customer owns, the case where it transacts with the passbook which a customer owns may be sufficient.

(Constitution)
FIG. 1 is a perspective view showing an appearance of the automatic transaction apparatus according to the first embodiment. As shown in the figure, a customer sensor 10 such as a proximity sensor that emits infrared light and detects its reflected light and a cash card for authentication before the transaction is started are inserted outside the automatic transaction apparatus 1. A card insertion / discharge port 11 for discharging, an operation unit 16 in which an LCD for displaying a transaction operation screen or the like is stacked on a transparent touch panel for operation, a banknote deposit / withdrawal port 14 for inserting / withdrawing banknotes after the transaction starts, A coin deposit / withdrawal port 15 for depositing / withdrawing coins, a passbook insertion / ejection port 12 for inserting or ejecting a passbook when transactions are performed in a passbook, and a statement output port 13 for ejecting a transaction statement slip are provided.

  Moreover, the control system of the automatic transaction apparatus 1 of Example 1 becomes a structure as shown in FIG. That is, the control system of the automatic transaction apparatus 1 includes a main control unit 20 that controls each unit, the above-described operation unit 16 connected thereto, a voice guide unit 22 that includes a speaker or the like and performs voice guidance, and a cash card. A card processing unit 23 for reading and writing information recorded in the banknote, a bankbook entry unit 24 for performing a passbook process such as a passbook entry, a statement slip printing unit 25 for printing out a transaction history as transaction details, and a bill inserted Are provided with a banknote processing unit 26 for performing a depositing process such as discrimination counting and a withdrawing process for dispensing a banknote, and a coin depositing / withdrawing unit 27 for performing the same process for coins.

  Furthermore, the automatic transaction apparatus 1 according to the first embodiment includes a power supply unit 28 that supplies power to each unit, a memory unit 29 that functions as a storage unit of the main control unit 20, and a host such as a financial institution connected via a line 31. An interface unit 30 that controls an interface with the device 40 is provided.

  FIG. 3 shows the configuration of the forgetting information table 129 provided in the memory unit 29 of the automatic transaction apparatus 1. As shown in the figure, the forgetting information table 129 includes a transaction number normally provided for each transaction, a transaction type such as a deposit transaction and a withdrawal transaction, a transaction date and time when the transaction was performed, and a customer who has forgotten cash. Transaction information 29a consisting of the customer's account number and the like as information for identifying, and in addition to this, establishment / non-establishment 29b indicating whether or not the transaction has been established, presence / absence of forgotten banknotes 29c, The number 29d-1 of the forgotten denomination 1 and the number 29d-2 of the forgetting denomination 2 to the number 29d-n of the forgetting denomination n.

  As described above, instead of storing transaction information 29a, establishment / non-establishment 29b, forgetting presence / absence 29c, etc. for each transaction, when there is a forgotten banknote in the transaction, it is stored in the forgetting information table 129. The transaction information 29a, established / not established 29b, the denomination, the number 29d-1 to n, etc. may be stored.

(Operation)
With the above configuration, the automatic transaction apparatus according to the first embodiment operates as follows. This operation will be described in detail below with reference to the operation flowchart of FIG. 4, the transaction selection screen example of FIGS. 5 and 6, the operation screen example of the forgotten banknote of FIG. 7, and the usage statement slip of FIG. 8.

  5 is an exemplary diagram of a normal transaction selection screen 100 that does not display the forgotten banknote inquiry button 103, and FIG. 6 shows an exemplary diagram of the transaction selection screen 102 that displays the forgotten banknote inquiry button 103.

  First, when the customer approaches the automatic transaction apparatus 1 and the customer is detected by the customer sensor 8 (step S01), the main control unit 20 displays guidance for prompting insertion of a cash card on the operation screen of the operation unit 16.

  Then, when the customer inserts the cash card from the card insertion / ejection slot 11 (step S02), the card processing unit 23 obtains the account number from the information recorded on the cash card, and collects the banknote by the transaction of the account number. It is determined whether there is no forgetting (step S03).

  In this determination, the main control unit 20 establishes whether the account number of the transaction information 29a stored in the forgotten information table 129 of the memory unit 29 shown in FIG. What is necessary is just to determine with reference.

  Then, when the account number is not forgotten, the normal transaction selection screen 100 without the forgotten bill inquiry button 103 shown in FIG. 5 is displayed on the operation screen of the operation unit 16 (step S04). .

  When the customer selects, for example, a withdrawal transaction and presses the withdrawal button 101 (step S05), identity verification processing using a password or the like is performed (step S06).

  Upon completion of the identity verification, the customer is allowed to input the designated amount, and the banknote of the designated amount is fed out from the denomination storing unit of the banknote (not shown), withdrawn from the banknote deposit / withdrawal port 14, and the statement slip printing unit 25 The usage statement slip on which the transaction history is printed is output from the statement slip output port 13, and the customer receives it (step S07).

  Here, if the customer forgets the banknotes withdrawn and a predetermined time has elapsed, it is determined that the banknotes have been forgotten (step S08), and the banknotes withdrawn are returned to the apparatus again and discriminated by a discrimination unit (not shown). When it is determined to be a genuine note, it is stored in the respective denomination storage unit, and the presence / absence 29c of the forgotten banknote in the forgotten information table 129 is set to “present”, and the account is not withdrawn, and is established or not established. 29b is set to “not established”, the number of forgotten to be taken for each denomination is stored in 29d-1 to 29d-n (step S09), and this process is terminated.

  At this time, it may be deducted from the account, and the established or unestablished 29b may be “established”, and the number of forgotten to be taken for each denomination may be stored in 29d-1 to 29d-n.

  Then, when the customer notices that he / she has forgotten to take out the banknotes withdrawn after a predetermined period of time, and approaches the automatic transaction apparatus 1 again and detects the customer by the customer sensor 8 (step S01), the cash is displayed on the operation screen of the operation unit 16. Display guidance prompting for card insertion.

  Then, when the customer inserts the cash card from the card insertion / ejection slot 11 (step S02), the card processing unit 23 obtains the account number from the information recorded on the cash card, and refers to the forgetting information table 129 to refer to the account. It is determined whether or not the banknote is forgotten in the number transaction (step S03).

  In this case, since there is a forgotten transaction in the withdrawal transaction of the account number of the customer, the transaction selection screen 102 displaying the forgotten banknote inquiry button 103 shown in FIG. 6 is displayed on the operation screen of the operation unit 16 ( Step S10). At this time, the forgotten banknote inquiry button 103 may be blink-displayed so as to be easily understood by the customer, or may be displayed by changing the button color. Alternatively, it is more preferable that the voice guidance unit 22 provides guidance to that effect by voice.

  Then, when the customer selects the forgotten banknote inquiry and presses the forgotten banknote inquiry button 103 (step S11), identity verification processing using a password or the like is performed (step S12).

  When the identity verification is completed, the transaction information 29a, the establishment / non-establishment 29b, the presence / absence of forgotten banknotes 29c, and the number of forgotten numbers 29d-1 to 29d-n for each denomination are referred to in FIG. As shown in Fig. 4, the transaction type, transaction number, transaction date and time, number of forgotten items for each denomination, total amount, and "collection" button 105 for collecting forgotten banknotes, previous withdrawal A “withdrawal withdrawal” button 106 for canceling the transaction is displayed on the operation screen.

  When the customer presses the “collection” button 105, the banknote that the customer has forgotten to be taken out from a denomination storage unit (not shown), withdrawn from the banknote deposit / withdrawal port 14, and transaction history at the statement slip printing unit 25. Is output from the statement slip output port 13, and the customer receives this (step S13).

  Then, the automatic transaction apparatus 1 sets the presence / absence 29c of the forgotten banknote in the forgetting information table 129 to “no”, sets the established or unestablished 29b to “established”, and sets the number of forgotten for each denomination to 29d-1 or 29d-1. 29d-n is cleared (step S14), and this process ends. If a banknote that has been forgotten to be generated in step S09 described above is not deducted from the account and the established or unestablished 29b is set to “unestablished”, the debit is made from the account and the established or unestablished 29b is set. It will be “established”.

  On the other hand, when the customer presses the “withdrawal withdrawal” button 106, the banknote forgotten by the customer is not refunded but is stored as it is, and the presence / absence 29c of the forgotten banknote in the forgotten information table 129 is set. “None” is set, the established or not established 29b is set to “not established”, the numbers 29d-1 to 29d-n are cleared for each denomination, and this processing is terminated.

  In the statement slip printout in step S14, as shown in FIG. 8, the transaction details are clearly indicated as “delivered banknote delivery” as the transaction type in the usage statement slip 200, and the delivered amount or when the forgetting occurred. It should be clearly stated that the transaction number of the transaction, or even this withdrawal is not a withdrawal by withdrawal transaction, but is a delivery of banknotes that have been forgotten and will not be newly withdrawn from the customer's account. Good.

  In the above description of the embodiment, when an account number is acquired by inserting a cash card in step S02 before displaying the transaction selection screen of FIG. 5 or 6, and the account number is forgotten. Although it has been described that the forgotten banknote inquiry button 103 is displayed, the forgotten banknote inquiry button 103 is always displayed on the transaction selection screen, and the forgotten banknote inquiry button 103 is pressed to easily confirm whether or not the forgetting banknote has been forgotten. You may enable it to pick up.

  In the above description of the embodiment, the cash card is inserted in step S02 before the transaction selection screen is displayed. However, steps S02 and S03 are skipped, and the identity verification in steps S06 and S12 is performed. , Get an account number by inserting a cash card, determine if the account number has been forgotten, and if there is a forgotten, display a message that there is a forgotten banknote and voice guidance, You may make it also display the forgetting banknote inquiry button 103 which can confirm and collect the presence or absence.

(Effect of Example 1)
As described above, according to the automatic transaction apparatus of the first embodiment, in the automatic transaction apparatus that stores and reuses forgotten cash in the storage unit, the account number, whether or not the cash is forgotten, and the denomination and number of the forgotten cash Is stored at the end of each transaction, and when starting a transaction, an account number is obtained from the customer's cash card, and whether the account number is forgotten or not is determined in the forget information table. When it is determined that you have forgotten to take cash, you can check the forgotten cash by using the forgotten cash inquiry means, so that the customer can easily check the result of the previous transaction failure and forget to forget Cash can also be collected, and there is no need to make a balance inquiry or passbook entry.

  In addition, in the usage slip when handing over forgotten cash, it has been clearly stated that the withdrawal this time is not the withdrawal of the deposit but the delivery of the customer's forgotten cash. It is possible to clarify that it is not due to money transactions, and it is possible to eliminate the need to contact a financial institution window.

(Constitution)
FIG. 9 shows a configuration diagram of the automatic transaction system according to the second embodiment. As shown in the figure, the automatic transaction system according to the second embodiment includes a host device 40 including a storage unit 40a and automatic transaction devices 1a to 1x connected to the host device 40 through a line 31. .

  The configuration of each automatic transaction apparatus 1a to 1x is the same as the configuration of the first embodiment, and the configuration of the forgetting information table 140 is the same as the configuration of the forgetting information table 129 of the first embodiment in FIG. Therefore, detailed description thereof is omitted for simplification.

(Operation)
With the above configuration, the automatic transaction system according to the second embodiment operates as follows. This operation will be described in detail below with reference to the above-described configuration diagram of the automatic transaction system in FIG. 9 and the above-described configuration and operation explanatory diagram of the automatic transaction apparatus according to the first embodiment in FIGS.

  Of the operations of the automatic transaction system according to the second embodiment, the operations of the automatic transaction apparatuses 1a to 1x are the same as the operation flowchart of FIG. 4 of the first embodiment except for the operations of steps S09 and S14. Is omitted for the sake of brevity.

  Moreover, in the following description, after a customer performs a deposit transaction with the automatic transaction apparatus 1a, the customer cancels the transaction, forgets the returned banknote, leaves the store, and then collects the banknote forgotten. An example in which only another automatic transaction apparatus 1x is available will be described below. Of course, when the withdrawal transaction is performed and the forgetting to occur occurs as in the first embodiment, the operation is almost the same.

  First, the customer approaches the automatic transaction apparatus 1a, inserts the card into the card insertion / exit port 11, presses the deposit button on the transaction selection screen of the operation unit 16, selects the deposit transaction, and enters the banknote deposit / withdrawal port 14. If the transaction is canceled after depositing, the deposited banknote is returned to the banknote deposit / withdrawal port 14 and returned to the customer (steps S01 to S08 in FIG. 4).

  At this time, if the customer forgets to return the returned banknote, the forgetting information is transmitted to the host device 40 via the line 31 instead of the forgetting processing in step S09 in FIG. The received host device 40 stores the forgetting information in the forgetting information table 140 of the storage unit 40a, and adds the amount of banknotes forgotten to remove the height of the automatic transaction device 1a. At this time, the forgetting information may be similarly stored in the forgetting information table 129 of the memory unit 29 of the automatic transaction apparatus 1a.

  Then, a customer who notices that he / she has forgotten to pick up the banknote visits the store again and tries to return the banknote to be forgotten in the forgotten automatic transaction apparatus 1a. The next customer uses the automatic transaction apparatus 1a. Since only the automatic transaction apparatus 1x is vacant, the customer approaches the automatic transaction apparatus 1x, inserts a cash card into the card insertion outlet 11 and starts a transaction.

  Then, the automatic transaction apparatus 1x acquires the account number from the cash card, inquires of the host apparatus 40 whether or not the banknote has been forgotten in the transaction of the account number, and the host apparatus 40 that has received the inquiry receives the inquiry information table. 140, it is determined whether or not the banknote has been forgotten in the transaction of the account number. When the banknote is forgotten, the automatic transaction apparatus 1x informs the automatic transaction apparatus 1x of that and the information on the denomination and number of banknotes. The automatic transaction apparatus 1x that has transmitted and received this displays the forgotten banknote inquiry button 103 on the operation screen of the operation unit 16.

  Then, when the customer presses the banknote inquiry button 103 to be taken out, enters a personal identification number and confirms the identity, the same operation screen as shown in FIG. 7 is displayed. The banknotes of each denomination are withdrawn based on the denomination and number information of the banknotes, and the usage statement slip printed with the transaction history is output from the statement slip output port 13 from the statement slip output port 13. Receive (steps S01 to S03, S10 to S13).

  Then, the automatic transaction apparatus 1x notifies the host device 40 that the return of the forgotten banknote has been completed instead of the process of step S14 in FIG. The presence / absence 29c of the forgotten banknote is set to “None”, the establishment / non-establishment 29b is set to “Establishment”, the number of forgetting to be taken for each denomination is cleared from 29d-1 to 29d-n, and the automatic transaction apparatus 1x Forgetting about the amount of money, the number of banknotes is subtracted, and this process ends.

  As described above, the amount of the automatic transaction apparatus 1a is increased by the number of forgotten items and the amount of the automatic transaction apparatus 1x is subtracted by the amount of forgotten number of items to be held in each automatic transaction apparatus. The number of banknotes as high can be corrected correctly.

  For example, when the clerk performs a scrutinizing process for the automatic transaction apparatus 1a, as shown in FIG. By displaying the actual stock amount on the statement slip printing unit 25 or displaying it on the operation unit 16, it is possible to clearly grasp the number of sheets actually held in the automatic transaction apparatus 1a and the added number of forgotten items. Similarly, when the automatic transaction apparatus 1x is scrutinized, it is possible to clearly grasp the number of sheets actually held in the automatic transaction apparatus 1x and the number of subtracted forgotten numbers.

  In the operation screen of FIG. 7, the processing of the forgetting information table 140 when the customer presses the cancel button is the same as the processing of the forgetting information table 129 of the first embodiment, so that the explanation will be given for the sake of brevity. Omitted.

  In the above description of the embodiment, the automatic transaction apparatus 1x has been described so as to query the host apparatus 40 for forgetting information. However, the account number is found by referring to the forgetting information table 129 of its own memory unit 29. In such a case, processing may be performed in the same manner as in the first embodiment based on the forgetting information in the forgetting information table 129.

  In the above description of the embodiment, an example in which a forgotten banknote is collected from another automatic transaction apparatus in the same store has been described. However, the same applies to a case in which a forgotten banknote is collected from an automatic transaction apparatus in another store. Can be done.

(Effect of Example 2)
As described above, according to the automatic transaction system of the second embodiment, the automatic transaction system includes one or a plurality of automatic transaction apparatuses connected to a host apparatus having a storage unit by a line, and the forgetting information table Is provided in the host device, when starting a transaction, obtain an account number from the customer's cash card, determine whether to forget to take cash of the account number in the forgetting information table, and forgetting to take cash When the determination is made, the forgotten cash reference means confirms the forgotten cash so that it can be withdrawn. In addition to the effects of the first embodiment, the automatic transaction apparatus other than the automatic transaction apparatus for which the customer has forgotten the cash. But you can easily check and pick up.

<< Other modifications >>
In the description of the above embodiment, when there is a forgotten banknote and the forgotten banknote is a genuine note, it has been explained that it is stored in the denomination storage unit and reused. Since the remaining number increases by storing, the near-end number Ne may be changed in accordance with the forgotten number Nx.

  For example, as shown in FIG. 11 (a), when the number Nx of forgotten banknotes in the denomination storage unit 50 is less than 50, the near-end number Ne is set to 50, as shown in FIG. 11 (b). When the number Nx of forgotten banknotes is 50 or more and less than 100, the near-end number Ne is set to 100, and as shown in FIG. 11C, when the number Nx of forgotten banknotes is 100 or more, The near-end number Ne is set to 120.

  Thus, by increasing the near-end number Ne as the number of forgotten sheets Nx increases, it is possible to obtain a reliable near-end number in consideration of the margin of the number of forgotten banknotes Nx compared to the original near-end number Ne.

  As described above, the present invention can be widely used in an automatic transaction apparatus such as an automatic teller machine that handles cash such as banknotes and coins that are forgotten.

DESCRIPTION OF SYMBOLS 1, 1a-1x Automatic transaction apparatus 10 Customer sensor 11 Card insertion discharge port 13 Statement slip output port 14 Banknote deposit / withdrawal port 15 Coin deposit / withdrawal port 16 Operation part 20 Main control part 22 Voice guidance part 23 Card processing part 25 Statement print Unit 26 Bill deposit / withdrawal unit 27 Coin deposit / withdrawal unit 29, 40a Memory unit 29a Transaction information 29b Establishment / non-establishment 29c Presence / absence of forgotten banknotes 29d-1 to 29d-n Number of forgotten denominations 129, 140 Forgot information table

Claims (8)

In an automatic transaction device that stores and reuses forgotten cash in the storage,
It has a forgetting information table that can store information for identifying forgotten customers and the forgotten denominations and quantity at the end of each transaction.
When starting a transaction, information identifying the customer is acquired, the presence / absence of the customer forgetting to take cash is determined in the forgetting to collect information table, and if it is determined that the customer has forgotten to take cash, An automatic transaction apparatus characterized in that cash can be withdrawn after checking forgotten cash. An automatic transaction system comprising one or more automatic transaction devices according to claim 1 connected to a host device having a storage unit by a line,
The forgetting information table is provided in the host device,
When starting a transaction, information identifying the customer is acquired, the presence / absence of the customer forgetting to take cash is determined in the forgetting to collect information table, and if it is determined that the customer has forgotten to take cash, An automatic transaction system characterized by the ability to withdraw cash after confirming forgotten cash.   3. The automatic transaction apparatus according to claim 1, or the automatic transaction system according to claim 2, wherein the information for specifying the customer is a cash card or a bankbook account number owned by the customer.   2. The automatic transaction apparatus according to claim 1, wherein the forgotten cash inquiry means displays a forgotten cash inquiry button or, in addition, displays voice guidance or guidance indicating that there is forgotten cash. Or the automatic transaction system of Claim 2. It has statement slip printing means to print and output the transaction history,
3. The automatic transaction apparatus according to claim 1 or the automatic transaction system according to claim 2, wherein when the forgotten cash is delivered, it is clearly indicated that the transaction is for delivering the forgotten banknote to the statement slip.   The automatic transaction apparatus according to claim 1 or the automatic transaction system according to claim 2, wherein the forgotten cash is cash resulting from withdrawal in a withdrawal transaction or a withdrawal in a deposit transaction.   The amount of money for an automatic transaction device that has been forgotten to be cashed is corrected by adding the number of forgotten items, and the amount of money for an automatic transaction device that has been handed over forgotten cash is corrected by subtracting the amount for money. The automatic transaction system according to claim 2, wherein   2. The automatic transaction according to claim 1, wherein in the scrutiny transaction, the actual total amount excluding the forgotten number and the forgotten number is printed or displayed together with the total number of devices currently held in the automatic transaction apparatus. A transaction apparatus or an automatic transaction system according to claim 2.

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