JP2011186683A - Merchandise sales data processing apparatus and control program thereof - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a merchandise sales data processing apparatus and its control program for preventing forgetting shopping points from not being given. <P>SOLUTION: When the conclusion of merchandise transaction for performing the sales processing of the sales data of merchandise which a customer purchases at a store based on a unit price, at purchase and the conclusion of commercial transaction for performing the sales processing of the sales data of merchandise whose order has been received via a network, based on a unit price at a point of time of order reception are declared, a warning for prompting the input of member information is issued, unless the merchandise information is stored in a member information storage part. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a merchandise sales data processing apparatus such as a POS (Point Of Sales) terminal and a control program thereof.

  In recent years, a membership system called net supermarket has attracted attention. This sales method is introduced in existing stores such as supermarkets. In this sales method, a customer who becomes a member operates a customer terminal such as a personal computer at home or the like, and orders a product from a retail store using network communication such as the Internet. At the retail store side, the store clerk goes around the sales floor according to the order from the customer and arranges the ordered products. The assorted ordered products are delivered to the customer's home or the like by the delivery person.

  At this time, a customer who has confirmed the product may refuse to receive the product because the product is damaged. Alternatively, there may be a case where an order is placed but a return is offered after that it is no longer needed. Assuming such a case, sales of commercial transactions by the net supermarket sales method are generally processed based on the delivery slip after delivering the product to the customer, not at the time of order confirmation.

  By the way, products that are traded by the net supermarket sales method are products that are actually sold in existing stores. For this reason, sales of commercial transactions using the net supermarket sales method should be aggregated as sales of existing stores.

  Many existing stores manage their sales with a POS (Point Of Sales) system. Therefore, if the sales data is processed by inputting the data of the products traded by the online supermarket sales method into the POS terminal in the same way as the data of the products sold at the existing stores, the sales of the commercial transactions by the net supermarket sales method will be processed. (For example, refer to Patent Document 1).

  Many existing stores have introduced a point card system. Normally, when the point card system receives a point card from a customer, the point card system calculates the number of points corresponding to the purchase amount of the product and gives it to the customer. The number of points given is accumulated for each customer, and a privilege is given to the customer according to the accumulated points. Therefore, the point card system is suitable for customer enclosure.

  Even if a customer who purchases a product using an online supermarket can give points according to the purchase price, it is convenient because the customer can be enclosed. As described above, the net supermarket sales system is a membership system, and it is essential to enter a membership number when placing an order. For this reason, the membership number is printed on the delivery slip. Therefore, the member number printed on the delivery slip is input when the data of the commodity traded by the net supermarket sales method is input from the POS terminal. And the point according to the amount of the goods traded by the net supermarket sales system is accumulated and stored for each inputted member number. In this way, points can be given to customers of the net supermarket.

  In the case of a commercial transaction at an existing store, a customer who is a trading partner is present on the spot and presents a point card. Therefore, it is rare that the customer forgets to process the card and forgets to give a point. However, since the customer is not present at the time of the commercial transaction by the net supermarket sales method, there is a possibility that the user forgets to input the member number printed on the delivery slip and the points are not given.

  The present invention has been made based on such circumstances, and an object of the present invention is to provide a merchandise sales data processing apparatus and a control program thereof that can prevent points from being forgotten.

  The merchandise sales data processing apparatus according to one aspect of the present invention receives sales orders for sales data of merchandise purchased by a customer at a store based on a unit price at the time of purchase and a network. Network sales processing means for processing sales data of the merchandise based on the unit price at the time of order acceptance, and closing of commercial transactions processed by the store sales sales processing means and closing of commercial transactions processed by the network sales processing means When the closing declaration means is declared, the member information storage section for storing the input member information, and the closing declaration means that the member information is not stored in the member information storage section, the member information Warning means for issuing a warning prompting the user to input the input.

  Further, the control program performs sales processing on the sales data of the product purchased by the customer at the store based on the unit price at the time of purchase in the product sales data processing device provided with the member information storage unit for storing the input member information. Store sales sales processing function, network sales processing function that processes sales data of products that have received orders via the network based on unit price at the time of order acceptance, and tightening of business transactions processed by store sales sales processing function And a closing declaration function for receiving a closing declaration for a commercial transaction processed by the network sales processing function, and a closing declaration function for receiving the closing declaration function when the member information is not stored in the member information storage unit, the member information This is to realize a warning function that generates a warning that prompts the user to input.

  According to the merchandise sales data processing apparatus and the control program for which such measures are taken, there is an effect that it is possible to prevent forgetting to give points.

1 is an overall configuration diagram of a POS system according to an embodiment of the present invention. The block diagram which shows the principal part of the POS terminal which comprises the system. The block diagram which shows the principal part of the net super management server which comprises the system. The flowchart which shows the main process procedures which CPU of a net super management server performs. The flowchart which shows the specific procedure of the delivery slip production | generation process shown by step ST11 of FIG. The figure which shows an example of the member code produced | generated in this embodiment. The figure which shows an example of the point code produced | generated in this embodiment. The figure which shows an example of the code at the time of purchase produced | generated in this embodiment. The figure which shows an example of the delivery slip issued in this embodiment. The flowchart which shows the procedure of the code reading process which CPU of a POS terminal performs. FIG. 11 is a flowchart showing a specific procedure of net super sales processing shown in step ST36 of FIG. 10; The flowchart which shows the procedure of the closing key process which CPU of a POS terminal performs. The flowchart which shows the specific procedure of the net super tightening process shown by step ST83 of FIG.

Hereinafter, an embodiment of a merchandise sales data processing apparatus and its control program will be described with reference to the drawings.
In this embodiment, the function as a product sales data processing device is applied to the POS terminal 3 of the POS system 1 constructed in an existing store in which a sales method called “net supermarket” is introduced together with the point card system. Is the case.

  FIG. 1 is an overall configuration diagram of the POS system 1. The POS system 1 includes a store server 2, a plurality of POS terminals 3, and a net super management server 4. The store server 2 connects each POS terminal 3 and the net super management server 4 via a LAN (Local Area Network) 5.

  The store server 2 is a computer that controls the entire POS system 1. The store server 2 manages the product master file 11, the store sales file 12, the member master file 13, and the member performance file 14.

  The product master file 11 stores information on each product sold at an existing store. The product information includes a product code, a product name, a unit price, and the like. The product code is a product identification code set for each product for individually identifying each product, and means a set of country code, manufacturer code and product item code included in the JAN code generally used in the POS system. . Normally, a bar code indicating a product code is attached to each product. The unit price is the current selling price per item.

  The store sales file 12 stores information related to sales of each product sold at an existing store. The store sales information includes the number of sales by product, the sales amount, and the like. The store server 2 updates the sales score and sales amount of each product stored in the store sales file 12 based on the product sales data processed by each POS terminal 3.

  The member master file 13 stores information on each member registered as a net super user. Member information includes a member code, name, delivery address, telephone number, and the like. The member code is member identification data set for each member in order to identify each member. Normally, each member has a point card (member card) on which his / her member code is recorded.

  The member performance file 14 stores information related to sales results of net supermarket members. The sales results are not only based on the online supermarket sales system, but also the results of shopping at the store. The sales performance information includes an order date or purchase date, ordered product information or purchased product information, a total amount, the number of points, and the like. The product information includes a product code, a product name, a unit price, a score, an amount, etc. of each ordered product or purchased product. The unit price of the purchased product is the one at the time of purchase, and the unit price of the ordered product is the one at the time of ordering.

  The POS terminal 3 is an aspect of a merchandise sales data processing apparatus that processes sales data of each merchandise, and is installed at an accounting place (register) in a store. As shown in the block diagram of FIG. 2, the POS terminal 3 includes a CPU (Central Processing Unit) 31, a ROM (Read Only Memory) 32, a RAM (Random Access Memory) 33, a clock unit 34, a LAN controller 35, and an I / O. A device controller 36 is provided. The CPU 31 connects a ROM 32, a RAM 33, a clock unit 34, a LAN controller 35, and an I / O device controller 36 via a bus line 37 such as an address bus or a data bus.

  The I / O device controller 36 controls the keyboard 301, the operator display 302, the customer display 303, the receipt printer 304, the card reader 305, and the code scanner 306. The keyboard 301 includes at least a tightening key K1. The closing key K1 functions as a closing declaration means for declaring closing of one commercial transaction. The receipt printer 304 prints a receipt on which the details of the commercial transaction are recorded. The printed receipt is issued for each transaction from a receipt issuing port (not shown). The card reader 305 reads the point card data. The code scanner 306 scans the barcode and reads the barcode data.

  The net super management server 4 is a computer for realizing a net super sales system which is an aspect of a product sales system using a network such as the Internet. As shown in the block diagram of FIG. 3, the CPU 41, the ROM 42, and the RAM 43 An HDD (Hard Disk Drive) 44, a LAN controller 45, a WAN controller 46, and a printer controller 47. The CPU 41 connects the ROM 42, RAM 43, HDD 44, LAN controller 45, WAN controller 46, and printer controller 47 with a bus line 48 such as an address bus or a data bus.

  The net super management server 4 has information (for example, product name, unit price, point reduction) of products sold by a net super sales method on a WAN (Wide Area Network) 6 such as the Internet connected via the WAN controller 46. The function of publishing the website “Net super” with the rate and the like, and the purchase order of products sold on the website “net super” from the customer terminal 7 such as a personal computer or a mobile phone are received, and the printer controller 47 The controlled slip printer 401 has a function of printing out a delivery slip 50 indicating the details of a product for which an order has been accepted.

  Here, the function in which the net super management server 4 receives a purchase order for a product from the customer terminal 7 and prints the delivery slip 50 will be described with reference to the flowcharts of FIGS. 4 and 5. This function is realized by the CPU 41 operating according to a control program stored in the ROM 42, for example.

  The CPU 41 waits for access from the customer terminal 7 to the Web site “net super” published on the WAN 6 (ST1). When accepting access from the customer terminal 7 to the website “net super” (YES in ST1), the CPU 41 causes the website “net super” to output a login screen that prompts the member number to be entered (ST2). Then, it waits for the member number to be input (ST3).

  When the member number is input from the customer terminal 7 to the login screen (YES in ST3), the CPU 41 acquires member information corresponding to the member number from the member master file 13 of the store server 2 (ST4). Further, the CPU 41 causes the website “net supermarket” to output an order reception screen for receiving selection of merchandise to be purchased and an accounting instruction (ST5). Then, it waits for an accounting instruction to be issued (ST6).

  When there is an instruction input for performing accounting together with selection information of a product to be purchased from the customer terminal 7 on the order reception screen (YES in ST6), the CPU 41 stores the product information of the product to be purchased as a store server. 2 from the product master file 11 (ST7). Based on the product information, the sales amount of the product is calculated. Further, the number of points is calculated from the sales amount and a predetermined point return rate (ST8).

  Next, the CPU 41 causes the website “net super” to output a payment confirmation screen showing a list of products to be purchased and the sales amount and the number of points calculated in the process of step ST8 (ST9). Then, it waits for an instruction input for settlement confirmation to be made (ST10). If no settlement confirmation instruction is input from the customer terminal 7 and, for example, a cancellation instruction is input (NO in ST10), the current process ends. The CPU 41 waits for access from the next customer terminal 7.

  When there is a settlement confirmation instruction input from the customer terminal 7 (YES in ST10), the CPU 41 generates print data of a delivery slip relating to the delivery of the commodity to be purchased (ST11). Hereinafter, the print data generation processing procedure for the delivery slip will be described with reference to FIG.

  First, the CPU 41 generates a code (hereinafter referred to as “member code”) representing the member number received in the process of step ST3 (ST21). Further, a code representing the number of points calculated in the process of step ST8 (hereinafter referred to as “point code”) is generated (ST22).

  An example of the member code is shown in FIG. An example of the point code is shown in FIG. FIG. 6 and FIG. 7 are examples in which a code 128 bar code having a code system of 20 digits is used.

  As shown in FIG. 6, the membership code includes a 13-digit first code area C11 from the first digit to the thirteenth digit, flag information (F) of the fourteenth digit, and the fifteenth digit to the first digit. It consists of a 5-digit second code area C12 up to the 19th digit and a check digit (C / D) of the 20th digit. The customer's membership number is expressed using a total of 18-digit code areas of the first code area C11 and the second code area C12. The flag information (F) is a unique value indicating that this barcode is a member code. In this embodiment, it is “5”. The number of digits constituting each of the first code area C11 and the second code area C12 is not limited to the ratio shown in FIG.

  As shown in FIG. 7, the point code includes a 13-digit first code area C21 from the 1st digit to the 13th digit, flag information F at the 14th digit, and the 15th to 19th digits. This is composed of a second code area C22 of 5 digits up to the first digit and a check digit (C / D) of the 20th digit. Here, the first code area C21 is a fixed part, and the number of points is expressed using the second code area C22. The flag information (F) is a unique value indicating that this barcode is a point code. In this embodiment, it is “6”. The number of digits constituting each of the first code area C21 and the second code area C22 is not limited to the ratio shown in FIG.

Returning to FIG.
CPU41 produces | generates the unit price code showing the goods unit price at the time of the purchase of the goods about each goods made into purchase object by the process of step ST7, respectively (ST23). For each product, a code (hereinafter referred to as a purchase code) is generated by combining the product code attached to the product and the unit price code generated in the process of step ST23 (ST24).

  An example of the purchase code is shown in FIG. In the present embodiment, the purchase code is also expressed using a 20-digit code 128-type bar code, similar to the above-described member code and point code. Specifically, the product code (country code, manufacturer code, product item code) is expressed using the 13-digit first code area C31 from the 1st digit to the 13th digit, and the 15th to 19th digit. The unit price code is expressed using the second code area C32 of 5 digits up to the digit. The flag information (F) of the 14th digit is “4” in the present embodiment as a unique value indicating that this barcode is a purchase code.

  If the member code, the point code, and the purchase code for each purchase target product are respectively generated by the processes in steps ST21, ST22, and ST24, the CPU 41 generates print data for the delivery slip (ST25). Specifically, a member code, a point code, and a purchase code for each purchase target product are arranged in a predetermined delivery slip format. In addition, the member information acquired in the process of step ST4, the product information for each purchase target product received in the process of step ST7, and the like are also arranged.

Returning to FIG.
When the delivery slip generation process in step ST11 is completed, the CPU 41 outputs the generated print data to the printer controller 47 (ST12). The printer controller 47 drives the slip printer 401 in accordance with the print data to print and issue the delivery slip 50. Above, the process of the network super management server 4 with respect to the access from this customer terminal 7 is complete | finished.

  An output example of the delivery slip 50 is shown in FIG. Here, the area A1 is an area where member information of a customer as a delivery destination is printed. Of the member information acquired in step ST4, the customer's name is printed in area A11, the customer's telephone number is printed in area A12, and the customer's address as the delivery destination is printed in area A13. Note that when a customer orders a delivery address or telephone number separately when ordering a product, the designated information is printed in the corresponding area.

  The area A2 is an area in which the customer membership number and the number of points given in the current order are printed. Among them, the membership number and the number of points are printed in plain text in the area A21, and each code of the membership number and the number of points, that is, the membership code and the point code generated by the processing in steps ST21 and ST22, are displayed in the area A22. Is printed. In the example of FIG. 8, the member code and the point code are arranged side by side in the horizontal direction of the paper. However, the present invention is not limited to this, and may be arranged in two columns in the vertical direction of the paper.

  In area A3, delivery information necessary for delivery is printed. As the delivery information, information for designating the delivery date, information for designating the delivery time, and information for designating the settlement method are printed in each of the areas A31 to A33. These pieces of delivery information are input separately from the customer terminal 7 when ordering goods. In the area A34, the total amount of the commodity to be purchased is printed as a receipt amount. The area A35 is a blank area provided for a signature or seal for delivery, and the area A36 is a blank area provided for a customer's receipt signature or stamp.

  In the area A4, details such as the product name, the unit price at the time of purchase, the quantity, the subtotal, and the total amount of money are printed. Among them, in the area A41, a purchase code of each product to be purchased is printed for each product.

  Thus, the member code, the point code, and the purchase code printed on the delivery slip 50 are all code 128 type barcodes having a code system of 20 digits. The computer type such as the POS terminal 3 can identify the type of code based on the difference of the flag information F in the 14th digit.

  The delivery slip 50 issued from the slip printer 401 is delivered to the delivery staff together with each product to be purchased in the store, and delivered to the customer's home of the delivery destination. After the delivery is completed, the customer's receipt signature or stamped delivery slip 50 is returned to the store of the POS system 1 and subjected to sales processing by the POS terminal 3 at an arbitrary timing. If the customer refuses or returns some of the products during delivery, the delivery staff writes a mark such as a strikethrough in the delivery information for the product (hereinafter referred to as a canceled product). Thus, the cashier can identify the canceled product at the time of sales processing.

  Hereinafter, the sales process performed in the POS terminal 3 will be described with reference to the flowcharts of FIGS. Sales processing includes sales processing for merchandise sales transactions at existing stores, so-called store sales sales processing, and sales processing for network order sales transactions using the net super sales method, so-called net super sales processing. In the store sales process, a product code such as a JAN code attached to a product purchased by a customer at a store is read by a code scanner 306 serving as a code reading means, and the sales data of the product is converted into a unit price at the time of purchase. Sales processing is based on (store sales sales processing means). In the net super sales process, various codes recorded on the delivery slip 50 issued according to the order contents by the net super sales method are read by the code scanner 306 as a code reading means, and the order is accepted through the WAN 6. Sales of product sales data are processed based on the unit price at the time of order reception (network sales processing means).

  The flowchart of FIG. 10 shows a procedure of processing executed by the CPU 31 when a code is read by the code scanner 306. This processing procedure is realized by a control program stored in the ROM 32, for example.

  When the code is read, the CPU 31 first determines whether or not the registering flag RF is set to “1” (ST31). The registering flag RF is stored in the RAM 33 and is reset to “0” in the idle state.

  When the registering flag RF is not set to “1”, the CPU 31 clears the transaction buffer (ST32). Further, the registration flag RF is set to “1” (ST33). The transaction buffer is formed in the RAM 33.

  Next, the CPU 31 reads the code having the predetermined value “4”, “5” or “6” as the flag information F at the 14th digit, that is, the code 128 type bar code printed on the delivery slip 50. It is determined whether it is a code of (ST34). In the case of the code printed on the delivery slip 50 (YES in ST34), the CPU 31 sets the net super flag NSF to “1” (ST35). The net super flag NSF is stored in the RAM 33 and is reset to “0” in the idle state. After setting the net super flag NSF to “1”, the CPU 31 executes the net super sales process of step ST36. The online super sales process will be described later.

  When the read code is not the code printed on the delivery slip 50 (NO in ST34), the CPU 31 executes the store sales sales process in steps ST38 to ST41. That is, when the read code is a 14-digit product code such as a JAN code, the CPU 31 acquires product information corresponding to the product code from the product master file 11 of the store server 2 (ST38). Then, the sales amount is calculated by multiplying the unit price in the acquired product information by the number of sales points (ST39). Note that the sales score is the multiplier when a multiplier is input by the numeric keys of the keyboard 301 immediately before the code is read, and is “1” when the multiplier is not input. Thereafter, the CPU 31 stores the product code, the product name and unit price in the product information, the number of sales points and the sales price in the transaction buffer (ST40). Further, the product name and the sales price are displayed on the operator display 302 and the customer display 303 (ST41). This is the end of the current code reading process.

  On the other hand, if the registration flag RF has already been set to “1” at the time the code is read (YES in ST31), the CPU 31 checks the net super flag NSF (ST37). Here, if the net super flag NSF is set to “1” (TES in ST37), the net supermarket sales process is executed (ST36), and if it is reset to “0” (NO in ST37), the store Sales sales processing is executed (ST38 to ST41).

  FIG. 11 is a flowchart showing a specific processing procedure of the net supermarket sales processing. When entering the net supermarket sales process in step ST36, the CPU 31 checks the value of the flag information F which is the 14th digit of the read code (ST51).

  Here, if the value of the flag information F is “5” (“5” in ST51), the code read from the delivery slip 50 is a member code. In this case, the CPU 31 acquires a member number from the member code (ST52). And this member number is stored in the transaction buffer as a member information storage part (ST53). This is the end of the current code reading process.

  If the flag information F is “6” (“6” in ST51), the code read from the delivery slip 50 is a point code. In this case, the CPU 31 acquires the number of points from the point code (ST54). Then, the number of points is stored in a transaction buffer as a member information storage unit (ST55). This is the end of the current code reading process.

  If the flag information F is “4” (“4” in ST51), the code read from the delivery slip 50 is a purchase code. In this case, CPU 31 obtains the product code and unit price data from the purchase code (ST56). Next, the CPU 31 acquires product information corresponding to the product code from the product master file 11 of the store server 2 (ST57). Then, the sales amount is calculated by multiplying the unit price in the acquired product information by the number of sales points (ST58). The sales score is the multiplier when a multiplier is input by the numeric keys of the keyboard 301 immediately before the code is read, and is “1” when the multiplier is not input. Thereafter, the CPU 31 stores the product code, the product name and unit price in the product information, the number of sales points and the sales price in the transaction buffer (ST59). Further, the product name and the sales price are displayed on the operator display 302 and the customer display 303 (ST60). This is the end of the current code reading process.

  Thus, when the product code attached to the product is read by the code scanner 306 in the idle state in which the registration flag RF is reset to “0”, the CPU 31 of the POS terminal 3 sets the registration flag RF to “ Set to 1 "to execute store sales sales processing. Thereafter, the store sales process is repeatedly executed each time the product code is read by the code scanner 306 until the registration flag RF is reset to “0”.

  On the other hand, when the code scanner 306 reads any one of the member code, point code, and purchase code printed on the delivery slip 50 in the idle state, the CPU 31 of the POS terminal 3 reads the registration flag RF. And the net super flag NSF are both set to “1”, and the net super sales process is executed. Thereafter, the net super sales process is repeatedly executed every time the code of the delivery slip 50 is read by the code scanner 306 until the registration flag RF is reset to “0”.

  Accordingly, a store clerk operating the POS terminal 3, a so-called cashier, reads the product code attached to the product purchased by the customer one by one with the code scanner 206 at the time of a product sales transaction in the actual store. When the reading operation for all purchased products is completed, the closing key K1 is input to declare the closing of one commercial transaction.

  On the other hand, in the case of a merchandise sales transaction using the net supermarket sales method, the code scanner 206 reads the member code, the point code, and the purchase code for each purchase target product printed on the delivery slip 50. However, the code at the time of purchase of the canceled product is not read. When all the codes have been read, the closing key K1 is input to declare the closing of one commercial transaction.

  FIG. 12 is a flowchart showing the processing procedure of the CPU 31 when the closing key K1 is input. This processing procedure is realized by a control program stored in the ROM 32, for example.

  When detecting that the closing key K1 has been input, the CPU 31 first checks the registering flag RF (ST71). Here, if the registration flag RF is reset to “0” (NO in ST71), an error occurs because the lock key K1 has been operated in an idle state where sales processing is not being executed.

  When the registering flag RF is set to “1” (YES in ST71), the CPU 31 checks the net super flag NSF (ST72: transaction determination means). Here, when the net super flag NSF is reset to “0” (NO in ST72), the registration closing process of the merchandise sales transaction at the actual store shown in steps ST73 to ST82 is executed. On the other hand, when the net super flag NSF is set to “1” (YES in ST72), the net super tightening process specifically shown in FIG. 13 is executed as step ST83.

  First, a registration closing process for a merchandise sales transaction at an actual store will be described. When the closing key K1 is input in a state where the registration flag RF is set and the net super flag NSF is reset, the CPU 31 stores the product code, product name, unit price, sales point, Sales registration processing is executed based on the product sales data such as the sales amount (ST73). By this sales registration process, the total amount of the commercial transaction is calculated. In addition, sales registration data including the product code, the number of sales points and the sales amount of each product sold in the commercial transaction, and the total amount is generated.

  Next, CPU 31 determines whether or not a membership number is stored in the transaction buffer (ST74). In the case of a merchandise sales transaction at an actual store, when the point card data is read by the card reader 305 before the closing is declared by the closing key K1, the membership number included in the card data is stored in the transaction buffer. Is done.

  If the membership number is not stored (NO in ST74), the CPU 31 displays a message warning that the point card has been forgotten to be read on the operator display 302 (ST75: warning means). Then, the card reader 305 waits for the point card data to be read (ST76). Here, if the point card data is not read, for example, if the cancel key of the keyboard 301 is input (NO in ST76), it is a commercial transaction of a customer other than the point card member, so the CPU 31 generated in the process of ST73. Sales registration data is transmitted to the store server 2 (ST77).

  On the other hand, when the point card data is read by the card reader 305 (YES in ST76), or when the membership number is stored in the transaction buffer (YES in ST74), the customer who is the point card member Since it is a commercial transaction, the CPU 31 calculates the number of points from the total amount calculated in the process of ST73 and a predetermined point return rate (ST78). Then, together with the sales registration data generated in the process of step ST73, the member number acquired from the point card data read by the card reader 305 or the member number stored in the transaction buffer, and the number of points calculated in the process of step ST78 Is transmitted to the store server 2 (ST79).

  When the transmission process of step ST77 or step ST79 is completed, the CPU 31 operates the receipt printer 304 to print and issue a transaction receipt (ST80). Thereafter, the CPU 31 clears the transaction buffer (ST81). Further, the registration flag RF is reset to “0” (ST82). This is the end of the closing key process, and the POS terminal 3 returns to the idle state.

  FIG. 13 is a flowchart showing a specific procedure of the net super tightening process. When the closing key K1 is input in a state where both the registration flag RF and the net super flag NSF are set, the CPU 31 starts the net super tightening process. First, it is determined whether or not a member number is stored in the transaction buffer (ST91). When the member number is not stored (NO in ST91), a message warning that the member code printed on the delivery slip 50 is forgotten to be read is displayed on the operator display 302 (ST92: warning means). Then, it waits for the member code to be read by the code scanner 306 (ST93). When the code is read by the code scanner 306 (YES in ST93), the CPU 31 determines whether or not the 14th digit value of the code is the value “5” of the flag information F indicating the member code (ST94). ). If the 14th digit value is not “5” (NO in ST94), the read code is not a member code. In this case, CPU 31 again waits for the membership code to be read (ST93).

  If the value of the 14th digit is “5” (YES in ST94), the read code is a member code. In this case, the CPU 31 acquires a member number from the member code (ST95). Then, this member number is stored in the transaction buffer (ST96).

  When the member number is stored in the transaction buffer in the process of step ST96 or the member number is already stored in the transaction buffer (YES in ST91), the CPU 31 determines whether or not the number of points is stored in the transaction buffer. Is determined (ST97). When the number of points is not stored (NO in ST97), a message warning that the point code printed on the delivery slip 50 is forgotten to be read is displayed on the operator display 302 (ST98: warning means). Then, it waits for the point code to be read by the code scanner 306 (ST99). When the code is read by the code scanner 306 (YES in ST99), the CPU 31 determines whether or not the 14th digit value of the code is the value “6” of the flag information F indicating the point code (ST100). ). If the 14th digit value is not “6” (NO in ST100), the read code is not a point code. In this case, CPU 31 again waits for the point code to be read (ST99).

  If the 14th digit value is “6” (YES in ST100), the read code is a point code. In this case, the CPU 31 acquires the number of points from the point code (ST101). Then, the number of points is stored in the transaction buffer (ST102).

  When the number of points is stored in the transaction buffer in the process of step ST102 or the number of points is already stored in the transaction buffer (YES in ST97), the CPU 31 stores the product code and the product name stored in the transaction buffer. Sales registration processing is executed based on product sales data such as unit price, number of sales, sales price, etc. (ST103). By this sales registration process, the total amount of the commercial transaction is calculated. In addition, sales registration data including the product code, the number of sales points and the sales amount of each product sold in the commercial transaction, and the total amount is generated.

  Next, the CPU 31 transmits the membership number and the number of points stored in the transaction buffer together with the sales registration data generated in the process of step ST103 to the store server 2 (ST104). Thereafter, the CPU 31 clears the transaction buffer (ST105). Further, both the registering flag RF and the net super flag NSF are reset to “0”. This is the end of the closing key process, and the POS terminal 3 returns to the idle state.

  The store server 2 that has received the sales registration data, the membership number, and the point number transmitted from the POS terminal 3 updates the data in the store sales file 12 and the member performance file 14 based on the received data.

  As described above, the POS terminal 3 according to the present embodiment declares the closing of the commercial transaction by inputting the closing key K1 without reading the membership code of the delivery slip 50 by the cashier at the time of the merchandise sales transaction by the net supermarket sales method. However, a warning for forgetting to read the member code is issued and the sales registration process is not executed. When the cashier reads the membership code of the delivery slip 50, sales registration processing is executed, and sales registration data is transmitted to the store server 2 together with the membership number obtained from the membership code. Therefore, in the store server 2, transaction result data of customers using the net supermarket sales method can be reliably collected and stored in the member result file 14.

  In the POS terminal 3 of the present embodiment, in the case of a merchandise sales transaction using the net supermarket sales method, the cashier can enter the closing key K1 without reading the point code of the delivery slip 50 and declare the closing of the commercial transaction. The point code forgetting to read warning is issued and the sales registration process is not executed. When the cashier reads the point code of the delivery slip 50, sales registration processing is executed, and point data is transmitted to the store server 2 together with the member number. Therefore, the store server 2 can reliably collect customer point data using the net supermarket sales method and accumulate it for each customer in the member performance file 14.

  In addition, the POS terminal 3 of the present embodiment, when a merchandise sales transaction at an existing store, when the closing key K1 is input without reading the point card data and the closing of the commercial transaction is declared, A forget-to-read warning is issued. Therefore, even if a customer who is a point card member forgets to present a point card at the time of a merchandise sales transaction at an existing store, the store clerk can confirm with the customer before settlement, so that customer satisfaction can be improved.

  The present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage.

  For example, in the above-described embodiment, the sales process of the network order sales transaction by the net supermarket sales method has been described as being performed based on the delivery slip 50 after the product delivery is completed. However, the sales process is performed using the delivery slip 50 before the product delivery. May be performed. Even in that case, if the closing key K1 is entered and the closing of the commercial transaction is declared without the member information such as the member number or the number of points being stored in the transaction buffer, a warning prompting the input of the member information is issued. , Can prevent mistakes.

  In the embodiment, the transaction determination means for determining whether the business transaction for which the closing is declared is a business transaction for which sales processing is performed by the store sales sales processing means or a business transaction for which sales processing is performed by the network sales processing means, 50 is a means for determining based on the state of the net super flag NSF that is set in response to the code recorded in 50 being read. However, the present invention is not limited to this. For example, the keyboard 301 is provided with a net super transaction declaration key. This key is input before the code recorded in the delivery slip 50 is read, and if this key is input, it may be determined that the business transaction is processed by the network sales processing means.

  In the above embodiment, the code printed on the delivery slip is a code 128 type barcode, but the present invention is not limited to this, and other forms of barcodes may be used. Alternatively, it may be a two-dimensional data code such as a QR code (registered trademark).

  In the above embodiment, the control program is recorded in the ROM 32 of the POS terminal 3 in advance. However, the present invention is not limited to this, and a similar program may be downloaded from the network to the POS terminal 3. What is stored in the recording medium may be installed in the POS terminal 3. The recording medium may be any form as long as the recording medium can store the program and can be read by the apparatus, such as a CD-ROM. In addition, the function obtained by installing or downloading in advance may be realized in cooperation with an OS (operating system) inside the apparatus.

  In addition, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, the constituent elements over different embodiments may be combined.

  DESCRIPTION OF SYMBOLS 1 ... POS system, 2 ... Store server, 3 ... POS terminal, 4 ... Net super management server, 5 ... LAN, 6 ... WAN, 7 ... Customer terminal, 11 ... Merchandise master file, 12 ... Store sales file, 13 ... Member Master file, 14 ... Member performance file, 31 ... CPU, 32 ... ROM, 33 ... RAM, 301 ... Keyboard, 302 ... Display for operator, 303 ... Display for customer, 304 ... Receipt printer, 305 ... Card reader, 306 ... Code Scanner.

JP 2009-294759 A

Claims (6)

Store sales sales processing means for processing sales data of products purchased by customers at the store based on the unit price at the time of purchase,
Network sales processing means for processing sales data of products received through the network based on the unit price at the time of order reception;
Closing declaration means for declaring the closing of the commercial transaction processed by the store sales sales processing means and the closing of the commercial transaction processed by the network sales processing means;
A member information storage unit for storing the input member information;
Warning means for issuing a warning prompting the input of the member information when the closing of the transaction is declared by the closing declaration means in a state where the member information is not stored in the member information storage unit;
A product sales data processing apparatus characterized by comprising: Transaction judging means for judging whether the business transaction whose closing is declared by the closing declaration means is a business transaction processed by the store sales sales processing means or a sales transaction processed by the network sales processing means; And
The warning means checks the member information storage unit when the transaction determination means determines that the business transaction processed by the network sales processing means is closed, and warns when the member information is not stored. The merchandise sales data processing apparatus according to claim 1, wherein: Code reading means for reading a code recorded on a slip showing the details of a product for which an order has been received via a network;
3. The merchandise sales data according to claim 2, wherein the transaction determining means makes a determination based on a state of a flag set in response to the code recorded in the slip being read by the code reading means. Processing equipment.   4. The merchandise sales data processing apparatus according to claim 3, wherein the member information storage unit stores member identification data obtained from a predetermined code read from the slip by the code reading means.   4. The merchandise sales data processing apparatus according to claim 3, wherein the member information storage unit stores point data obtained from a predetermined code read from the slip by the code reading means. A control program for a product sales data processing apparatus having a member information storage unit for storing input member information,
In the product sales data processing device,
Store sales sales processing function to process sales data of products purchased by customers at the store based on the unit price at the time of purchase,
A network sales processing function that processes sales data for products that have received orders via the network based on the unit price at the time of order acceptance;
A closing declaration function for accepting a closing of a business transaction processed by the store sales processing function and a closing declaration of a commercial transaction processed by the network sales processing function;
A warning function for generating a warning prompting the input of the member information when receiving the closing declaration of the commercial transaction by the closing declaration function in a state where the member information is not stored in the member information storage unit;
Control program to realize.

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