JP2011203904A - Point information output device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a point information output device allowing relief of uneasiness of a customer or a salesclerk related to impartment of a point, in a point service performed in an Internet supermarket.SOLUTION: An Internet supermarket management server 4 including a slip printer 5 performs data communication with a customer terminal 8 via the Internet 7, receives an order of a commodity based on data transmitted from the customer terminal 8, calculates the number of points related to the ordered commodity, encodes the calculated number of the points, and prints a code thereof on a slip issued in the slip printer 5 together with a sentence message of the effect that the number of the points is included.

Description

  The present invention relates to a point information output device that outputs information related to points to be given according to purchase of a product.

  In recent years, a sales method called “net supermarket” has attracted attention. This sales method is introduced in existing stores such as supermarkets. In this sales method, a customer can purchase a product that is actually displayed at each sales floor in the same manner as a customer who visits an existing store without going to the existing store.

  A net super customer operates a general-purpose data communication processing terminal such as a personal computer or a mobile phone at home or away from home, and accesses the net super computer via a data communication network such as the Internet. The net super computer receives an order for a product that the net super customer desires to purchase based on predetermined data received from the general-purpose data communication processing terminal.

  Products ordered from online supermarkets are collected by salesclerks from each sales floor in the existing store where the products are actually displayed. In this way, net supermarket products prepared by store staff from each sales floor in the existing store are sorted for each customer of the net supermarket, delivered to the place designated by the customer together with the slip, and the price is It is handed directly to the customer in exchange.

  The sales record data processing of each product sold at such an online supermarket is performed by a POS (Point Of Sales) system in the existing store that provided the product (see, for example, Patent Document 1).

  By the way, online supermarket customers can easily check the price of the same product in a plurality of different online supermarkets via the network, and can easily compare prices between online supermarkets. Therefore, online supermarkets that often sell the same products as competing stores may be involved in bargaining competition.

  On the other hand, in the existing stores, in order to keep customers in their own stores, a point service that gives a discount such as value discounts or giveaways according to purchase results of each customer is introduced. Such a point service is useful in maintaining the price of an online supermarket that is likely to fall into a bargaining competition. In other words, instead of making the price of a product whose own store price is higher than that of the competitor store lower than that of the competitor store, the price difference with the competitor store is given as a point while maintaining the price, This is because it is possible to avoid bargaining competition.

  Therefore, there is a desire to introduce a point service even at net supermarkets. However, the flow of merchandise sales transactions at net supermarkets is different from that at existing stores, and the point data processing system introduced at existing stores cannot be used as it is.

  Generally, in an existing store, when a store clerk receives a price from a point member at the store and operates a POS terminal, the POS system immediately executes the transaction based on the price and the grant rate set at that time. The number of points generated is calculated and given to the point member customer as a new point. And, for the point member, the number of points newly granted as a result of the transaction (current point), and the current number of points added to the total number of points given before the transaction to this point number, Is presented to the point member on the spot.

  On the other hand, the person who delivered the product purchased at the online supermarket to the delivery destination can immediately calculate / grant points on the spot even if the product is delivered from the online supermarket at the same time as the delivery of the product. Can not do.

  In general, points based on products purchased at online supermarkets are the delivery staff who received payment from online supermarket customers, returned to the existing store, handed the price and voucher to the salesclerk of the existing store, and received the clerk However, when the description content of the slip is inputted as data, it is given to the Internet super customer.

  In other words, in the net supermarket, when the points newly generated as a result of the transaction are actually given to the customer, the customer is given the point, and the contents of the slip are given to give the customer the point. The store clerk who inputs data is in a completely different place, and it is not possible to confirm each other on the spot regarding the grant of the point. Therefore, online supermarket customers think that the points of products purchased at online supermarkets are actually granted correctly, and the store clerk engaged in online supermarket slip entry work is subject to the points to which the transaction should be given points. They feel anxious about each other.

  The present invention has been made based on such circumstances, and the purpose thereof is point information that can relieve the anxiety of customers and clerk regarding the provision of points in a point service performed at an internet supermarket. An output device is to be provided.

  A point information output device according to an aspect of the present invention prints a data communication means for transmitting / receiving data to / from a data communication network, and a delivery slip for a product ordered by a customer based on data received by the data communication means A slip issuing means for issuing, a point calculating means for calculating the number of points related to the product ordered from the customer based on the data received by the data communication means, and the number of points calculated by the point calculating means are encoded. Point code generating means, point code printing means for printing the point code encoded by the point code generating means on a delivery slip issued by the slip issuing means, and delivery by which the point code is printed by the point code printing means A message that prints a wording message stating that the code includes the number of points on the slip It is characterized in that a chromatography di printing means.

  According to the point information output device which has taken such means, it is possible to easily confirm on the slip that there are points to be given as a result of the transaction in each commercial transaction.

1 is an overall configuration diagram of a net super system according to an embodiment of the present invention. The block diagram which shows the principal part of the POS terminal which comprises the system. The block diagram which shows the principal part of the net super management server which comprises the system. The flowchart which shows the main process procedures which CPU of a net super management server performs. The flowchart which shows the delivery slip production | generation process which CPU of a net super management server performs. The figure which shows an example of the member code produced | generated in this embodiment. The figure which shows an example of the point code produced | generated in this embodiment. The figure which shows an example of the code at the time of purchase produced | generated in this embodiment. The figure which shows an example of the delivery slip issued in this embodiment. The flowchart which shows the procedure of the code reading process which CPU of a POS terminal performs. The flowchart which shows the procedure of the net supermarket sales process which CPU of a POS terminal performs. The flowchart which shows the procedure of the closing key process which CPU of a POS terminal performs. The flowchart which shows the specific procedure of the net super tightening process which CPU of a POS terminal performs.

  Hereinafter, an embodiment of a point information output apparatus according to the present invention will be described with reference to the accompanying drawings. The embodiment described below is merely one form for carrying out the present invention, and is not the present invention itself.

  First, the retailer according to this embodiment originally operates an existing store where a POS system having a point data management function is constructed, and in order to additionally introduce a sales method called an online supermarket, Establishing a network super system by connecting to the existing POS system in an existing store additional devices necessary for network super management, such as a network super management server installed with a network super order acceptance application Shall be.

  FIG. 1 is a system configuration diagram schematically showing the overall configuration of a net super system according to an embodiment of the present invention. As shown in the figure, the net super system 1 includes a store server 2, a POS terminal 3, a net super management server 4, and a slip printer 5 that prints and issues a slip relating to an order accepted by the net super management server 4. Is provided. In such a net super system 1, the net super management server 4 and the slip printer 5 correspond to an embodiment of the point information output apparatus according to the present invention.

  The store server 2, the POS terminal 3, and the net super management server 4 are connected by a LAN (Local Area Network) 6 and perform data communication with each other. The net super management server 4 is connected to the Internet 7 and transmits / receives various data to / from a customer terminal 8 such as a personal computer or a mobile phone owned by the customer via the Internet 7. Further, a slip printer 5 is connected to the net super management server 4.

  The store server 2 is installed, for example, in a back yard of a retail store, and provides various data to the POS terminal 3 and the net super management server 4 via the LAN 6, and collects various data from the POS terminal 3. To do. Therefore, the store server 2 includes a product master file 21, a store sales file 22, a member master file 23, and a member performance file 24, and manages reading and writing of data with respect to these files.

  In the product master file 21, information related to each product sold at an existing store is set and stored. Information about the product includes a product identification code, a product name, a unit price, and the like.

  The product identification code is assigned to be unique for each product that is determined to be appropriate to be handled as the same product. The most popular product identification code in Japan is a JAN (Japan Article Number) code consisting of 13 digits or 8 digits. The JAN code is converted into a bar code symbol and printed or affixed on many products sold in Japan, and is frequently used as a search key for acquiring prices and names of various products from a database.

  The store sales file 22 totals the sales of each product. The sales of each product are the total number of sales by product identification code, the total sales amount, and the like. The store server 2 performs the update processing of the total number of sales points and the total sales amount for each product identification code based on the sales data of each product sent from the POS terminal 3 via the LAN 6.

  In the member master file 23, attribute information (for example, name, sex, birth part, address, telephone number, etc.) of each point member is stored for each member number. The member record file 24 stores record information such as the accumulated point value of each member for each member number.

  In addition, in the existing store and net supermarket according to this embodiment, a point card in which a unique member number is magnetically recorded is issued to each customer who joins the point service association without distinguishing between the existing store and the net supermarket. ing. A membership number is written on the point card. In addition, each member number is assumed to be common regardless of whether it is an existing store or an online supermarket, and the number of points generated by any purchase is added up without distinction. When the member number is confirmed at the time of purchase of each member's product, a point service is performed in which the number of points is calculated by multiplying the price by a predetermined point return rate and given as a new point.

  The POS terminal 3 is installed at each accounting place (cash register) of an existing store and plays a role of the POS system together with the store server 2. As shown in the block diagram of FIG. 2, the POS terminal 3 includes a central processing unit (CPU) 31, a read only memory (ROM) 32, a random access memory (RAM) 33, a clock unit 34, a LAN controller 35, and an I / O. An O device controller 36 is provided. A ROM 32, a RAM 33, a clock unit 34, a LAN controller 35, and an I / O device controller 36 are connected to the CPU 31 via a bus line 37 including an address bus and a data bus.

  The I / O device controller 36 controls the keyboard 301, the operator display 302, the customer display 303, the receipt printer 304, the card reader 305, and the code scanner 306. The keyboard 301 includes at least a tightening key K1. The closing key K1 functions as a closing declaration means for declaring closing of one commercial transaction. The receipt printer 304 prints a receipt on which the details of the commercial transaction are recorded. The printed receipt is issued for each transaction from a receipt issuing port (not shown). The card reader 305 reads, for example, membership number data magnetically recorded on a point card. The code scanner 306 captures various input data such as a product identification code by optically reading, for example, a membership card and a barcode of each product.

  The net super management server 4 is a server device that realizes a net super sales system which is an aspect of a product sales system using a data communication network such as the Internet. This server device has an information transmission function based on a document system called WWW (World Wide Web), accumulates information on online supermarket products in the form of HTML (Hyper Text Markup Language) documents and images, and stores these information. In response to a request from client software such as a Web browser, the Web site of the Internet supermarket is made public on the Internet 6 by transmitting through the Internet 6.

  FIG. 3 is a block diagram of the net super management server 4. As shown in FIG. 3, the net super management server 4 includes a CPU 41, a ROM 42, a RAM 43, an HDD (Hard Disk Drive) 44, a clock unit 45, a LAN controller 46, a WAN (Wide Area Network) controller 47, and a printer controller 48. I have. A ROM 42, a RAM 43, an HDD 44, a clock unit 45, a LAN controller 46, a WAN controller 47 and a printer controller 48 are connected to the CPU 41 via a bus line 49.

  The HDD 44 reads out necessary portions of the RAM 43 when necessary, and is executed by the CPU 41 to execute various programs (for example, Web server application, etc.) for operating the net super management server 4 as a net super order receiving system. In addition to a database program, a control program for executing an order receiving process and a slip print issuing process, which will be described later, is stored.

  The LAN controller 46 controls data transmission / reception with the LAN 6, the WAN controller 47 controls data transmission / reception with the Internet 7, and the printer controller 48 controls data transmission / reception with the slip printer 5.

  Then, the net super management server 4 acquires product information such as the product name and unit price of each product that has been sold on the net supermarket from the product master file 21 of the store server 2 via the LAN 6. Next, based on the acquired product information, create document system data for the “Net Super” website that posts information on products sold by the online supermarket system (for example, product name, unit price, point return rate, etc.) And stored in the HDD 44. Then, necessary data from the document system data for the website of the HDD 44 is sent to the Internet 6 via the WAN controller 47 as data communication means, and the website “Net Super” is made public on the Internet 6.

  In addition, when receiving a purchase order for a product sold on the “net supermarket” from the customer terminal 8 that has accessed the website “net supermarket”, the net super management server 4 calculates the price and the point value, and receives the order acceptance product. The details (product information, quantity, etc.) are transmitted to the customer terminal 8 via the Internet 6 and wait for an order confirmation notice from the other party. When an order confirmation notification is received from the customer terminal 8 via the Internet 6, the delivery slip 50 in which the order contents are recorded is issued to the slip printer 5 via the printer controller 48.

  Here, the order reception process in which the CPU 41 of the network super management server 4 receives a purchase order for a product from the customer terminal 8 and the slip print issue process in which the slip printer 5 prints and issues the order contents are shown in the flowcharts of FIGS. Will be described.

  Normally, the CPU 41 waits for access from the customer terminal 8 to the web site “net super” published on the Internet 7 (ST1). When the access to the Web site “net super” from the customer terminal 8 is detected (YES in ST1), the CPU 41 acquires current date / time data including the current date and time from the clock unit 45 and stores it in a predetermined area of the RAM 43. (ST2). At the same time, a login screen is transmitted to the customer terminal 8 via the Internet 7 and a member number input from the customer terminal 8 is requested (ST3). And it waits until a membership number is transmitted from the said customer terminal 8 via the internet 7 (ST4).

  When the membership number is received from the customer terminal 8 (YES in ST4), the CPU 41 acquires the membership information corresponding to the membership number from the membership master file 23 of the store server 2 connected via the LAN 6, and stores it in the RAM 43. Store in a predetermined area (ST5). In addition, the CPU 41 displays a screen for selecting a product to be purchased via the Internet 7 and an order reception screen including an operation content for notifying that the purchase product has been selected. Transmit (ST6). And it waits until the selection information of the goods to be purchased, and the purchase goods selection end notification are sent from the customer terminal 8 via the Internet 7 (ST7).

  When it is detected from the customer terminal 8 that the product selection end notification is transmitted together with the selection information of the product to be purchased via the Internet 7 (YES in ST7), the CPU 41 displays the product information of the product to be purchased. The data is stored in a predetermined area of the RAM 43 (ST8). Based on the unit price included in the product information, the price for the transaction is calculated and stored in a predetermined area of the RAM 43. Further, the number of points for the current transaction is calculated from this price and a predetermined point return rate, and similarly stored in a predetermined area of the RAM 43 (ST9: point calculation means).

  Next, the CPU 41 sends an order confirmation screen including a list of products to be purchased and the price and point value stored in the predetermined area of the RAM 43 to the customer terminal 8 via the Internet 7 in step ST9. Transmit (ST10). Then, it waits until an order confirmation notice is sent from the customer terminal 8 via the Internet 7 (ST11). Here, when an order cancellation notification is sent from the customer terminal 8 instead of an order confirmation notification (NO in ST11), the CPU 41 stores it in a predetermined area of the RAM 43 in each process of steps ST2, ST5, ST8, and ST9. All the received data is discarded, the current order processing is terminated, and the access from the customer terminal 8 is awaited again.

  When an order confirmation notice is sent from the customer terminal 8 (YES in ST11), the CPU 41 generates print data for a delivery slip associated with the delivery of the commodity to be purchased (ST12). Hereinafter, the print data generation processing procedure for the delivery slip will be described with reference to FIG.

  First, the CPU 41 generates a code (hereinafter referred to as “member code”) representing the member number received in the process of step ST4 (ST21). FIG. 6 is a diagram showing an example of the member code. In the present embodiment, the member code conforms to the code system of the code 128 type barcode and is expressed by a 20-digit code 128 type barcode symbol. Specifically, the 13-digit first code area C11 from the 1st digit to the 13th digit, the flag information (F) of the 14th digit, and the 5th from the 15th digit to the 19th digit It consists of a second code area C12 of digits and a check digit (C / D) of the 20th digit. The customer's membership number is expressed using a total of 18-digit code areas of the first code area C11 and the second code area C12. The flag information (F) is a unique value indicating that this barcode is a member code. In this embodiment, it is “5”. The number of digits constituting each of the first code area C11 and the second code area C12 is not limited to the ratio shown in FIG.

  Next, the CPU 41 generates a code representing the number of points calculated in the process of step ST9 (hereinafter referred to as “point code”) (ST22: point coding means). FIG. 7 is a diagram illustrating an example of a point code. In the present embodiment, the point code conforms to the code system of the code 128 type bar code like the member code, and is represented by a 20-digit code 128 type bar code symbol. Specifically, the 13-digit first code area C21 from the 1st digit to the 13th digit, the flag information F at the 14th digit, and the 5 digits from the 15th digit to the 19th digit It consists of a second code area C22 and a check digit (C / D) of the 20th digit. Here, the first code area C21 is a fixed part, and the number of points is expressed using the second code area C22. The flag information (F) is a unique value indicating that this barcode is a point code. In this embodiment, it is “6”. The number of digits constituting each of the first code area C21 and the second code area C22 is not limited to the ratio shown in FIG.

  Next, the CPU 41 generates a unit price code representing a product unit price at the time of purchasing the product for each product to be purchased in the process of step ST8 (ST23). For each product, a code combining the product identification code and the unit price code attached to the product (hereinafter referred to as a purchase code) is generated (ST24).

  An example of the purchase code is shown in FIG. In the present embodiment, the purchase time code is expressed by a 20-digit code 128 type bar code symbol in accordance with the code system of the code 128 type bar code as in the case of the member code and point code described above. Specifically, the product code (country code, manufacturer code, product item code) is expressed using the 13-digit first code area C31 from the 1st digit to the 13th digit, and the 15th to 19th digit. The unit price code is expressed using the second code area C32 of 5 digits up to the digit. The flag information (F) of the 14th digit is “4” in the present embodiment as a unique value indicating that this barcode is a purchase code.

  If the member code, the point code, and the purchase code for each purchase target product are respectively generated by the processes of steps ST21, ST22, ST23, and ST24, the CPU 41 generates print data for the delivery slip (ST25). Specifically, a member code, a point code, and a purchase code for each purchase target product are arranged in a predetermined delivery slip format. In this delivery slip format, the point code is arranged at a position aligned with a plain text message “This code contains points”. Further, the date acquired in the process of step ST2, the member information acquired in the process of step ST4, the product information for each purchase target product received in the process of step ST7, and the like are also arranged.

  Now, the description returns to the processing shown in FIG. When the delivery slip generating process in step ST12 is completed, the CPU 41 outputs the generated print data to the printer controller 48 (ST13). Based on the print data, the printer controller 48 drives the slip printer 5 to print and issue the delivery slip 50. In addition, the CPU 41 stores data relating to the delivery slip 50 in a predetermined area of the HDD 44 (ST14). Above, the process of the network super management server 4 with respect to the access from this customer terminal 8 is complete | finished.

  FIG. 9 shows an example of a delivery slip 50 printed and issued by the slip printer 5 which is a slip issuing means, which is also a point code printing means and a message printing means. Here, the area A0 is an area where the order date and the slip number are printed. In the area A01, the date acquired in step ST2 is printed as the order date. A slip number is printed in the area A02. The slip number is a five-digit serial number NNNNNN that is incremented by “1” each time the print data generation process described above is executed on the date YYYYMMDD acquired by the network super management server 4 in the process of step ST2, for example. Is a 13-digit numeric string YYYYMMDDDNNNNN with the.

  The area A1 is an area where member information of a customer who is a delivery destination is printed. Of the member information acquired in the process of step ST5, the customer's name is printed in area A11, the customer's telephone number is printed in area A12, and the customer's address as the delivery destination is printed in area A13.

  The area A2 is an area where information relating to the customer membership number and the number of points given in the current order is printed. Among them, the membership number and the number of points are printed in plain text in the area A21, and the membership number and the number of points, that is, the membership code and the point code generated in steps ST23 and ST24 are printed in the area A22. Has been. In the area A23 immediately below the area A22 where the member code and the point code are printed, the message “This code contains points” is printed in plain text.

  In area A3, delivery information necessary for delivery is printed. As delivery information, information for specifying a delivery date, information for specifying a delivery time, and information for specifying a settlement method are printed in each of the areas A31 to A33. The delivery information is transmitted from the customer terminal 8 when the product is ordered. In the area A34, the total amount of products to be purchased is printed as a receipt amount. The area A35 is a blank area provided for a delivery person's signature or seal, and the area A36 is a blank area provided for a customer's receipt signature or seal.

  In the area A4, details such as the product name, unit price at the time of purchase, quantity, subtotal, and total amount of money are printed. Among them, in the area A41, a purchase code of each product to be purchased is printed for each product.

  The member code, point code, and purchase code printed on the delivery slip 50 are all code 128 type barcodes having a code system of 20 digits. The computer type such as the POS terminal 3 can identify the type of code based on the difference of the flag information F in the 14th digit.

  The delivery slip 50 issued from the slip printer 5 is handed over to each delivery person along with each item to be purchased in the store, and brought together with the goods to the customer's home, for example, the customer's home by the delivery person. Is done. At the delivery destination of the product, the person in charge of delivery delivers the delivered product and the delivery slip 50 to the customer, and asks the customer himself / herself to confirm whether the contents of the delivery slip 50 and the delivered product are correct.

  When the customer confirms that there is no error in the delivered product, the person in charge of delivery receives the price of the product from the customer, and also signs or stamps the blank in the area A36 of the delivery slip 50 for the customer. Please ask. Then, in the customer's field of view, the plain text “This bar code contains points” printed in the area A23 above the area A36 of the delivery slip 50 to be signed or stamped. The message comes in naturally and comfortably. Therefore, the customer who sees this message can easily understand that there are points newly given in the transaction.

  The delivery slip with the customer's signature or seal in the area A36 is taken back to the store by the delivery person and delivered to the store clerk together with the price. Then, it is used for data input from the POS terminal 3.

  By the way, in the present embodiment, the sales processing performed by the POS terminal 3 includes sales processing of product sales transactions at existing stores, so-called store sales sales processing, and sales processing of network order sales transactions using the net supermarket sales method. There is super sales processing.

  In the store sales processing, a product identification code (JAN code) attached to a product purchased by a customer at a store is read by the code scanner 306, and sales data of the product is processed based on the unit price at the time of purchase. It is. In the net super sales process, the code recorded on the delivery slip 50 issued in accordance with the order contents by the net super sales method is read by the code scanner 306, and the sales data of the product for which the order is accepted by the net super management server 4 is confirmed. Sales are processed based on the unit price of the hour.

  Hereinafter, the sales process executed by the POS terminal 3 will be described with reference to the flowcharts of FIGS. These processes are realized by a control program stored in the ROM 32, for example.

  The flowchart of FIG. 10 shows a procedure of processing executed by the CPU 31 when a code is read by the code scanner 306. This processing procedure is realized by a control program stored in the ROM 32, for example.

  When the code is read, the CPU 31 first determines whether or not the registering flag RF is set to “1” (ST31). The registering flag RF is stored in the RAM 33 and is reset to “0” in the idle state.

  When the registering flag RF is not set to “1”, the CPU 31 clears the transaction buffer (ST32). Further, the CPU 31 sets the registering flag RF to “1” (ST33). The transaction buffer is formed in the RAM 33.

  Next, the CPU 31 determines that the read code is a code having a predetermined value “4”, “5” or “6” as the flag information F in the 14th digit, that is, the number of digits of the code is 20, It is determined whether the code is a code 128 type barcode printed on the slip 50 (ST34).

  When the code read by the code scanner 306 is printed on the delivery slip 50 (YES in ST34), the CPU 31 sets the net super flag NSF stored in the RAM 33 to “1” (ST35). . Incidentally, the net super flag NSF is reset to “0” in the idle state. Then, after setting the net super flag NSF to “1”, the CPU 31 executes the net super sales process of step ST36. The online super sales process will be described later.

  When the read code is not the code printed on the delivery slip 50 (NO in ST34), the CPU 31 executes the store sales sales process in steps ST38 to ST41. That is, when the read code is a product identification code such as a 13-digit JAN code, the CPU 31 stores the product information such as the product name and unit price corresponding to the product identification code in the product master file 21 of the store server 2. (ST38). Then, the sales price is calculated by multiplying the unit price in the acquired product information by the number of sales points (ST39). Note that the sales score is the multiplier when a multiplier is input by the numeric keys of the keyboard 301 immediately before the code is read, and is “1” when the multiplier is not input.

  Thereafter, the CPU 31 stores the product name, unit price, number of sales, and sales price in the transaction buffer in association with the product identification code (ST40). Further, the product name and the sales price are displayed on the operator display 302 and the customer display 303 (ST41), and a series of processes based on the read product identification code is terminated.

  On the other hand, if the registration flag RF has already been set to “1” when the code is read (YES in ST31), the CPU 31 checks the net super flag NSF. Here, if the net super flag NSF is set to “1” (TES in ST37), the net supermarket sales process is executed (ST36), and if it is reset to “0” (NO in ST37), the store Sales sales processing is executed (ST38 to ST41).

  FIG. 11 is a flowchart showing a specific processing procedure of the net supermarket sales processing. When entering the net supermarket sales process in step ST36, the CPU 31 checks the value of the flag information F which is the 14th digit of the read code.

  Here, if the value of the flag information F is “5” (“4” in ST51), since the code read from the delivery slip 50 is a member code, the CPU 31 acquires the member number from the member code. (ST52). Then, this member number is stored in a transaction buffer as a member information storage unit (ST53), and a series of processes based on the read member code is terminated.

  If the flag information F is “6” (“6” in ST51), the code read from the delivery slip 50 is a point code, so the CPU 31 acquires the number of points from the point code (ST54). Then, the number of points is stored in a transaction buffer as a member information storage unit (ST55), and a series of processes based on the read point code is terminated.

  When the flag information F is “4” (“4” in ST51), the code read from the delivery slip 50 is a purchase time code, so the CPU 31 obtains a product identification code and unit price data from the purchase time code. Obtain (ST56). Next, the CPU 31 acquires product information corresponding to the product identification code from the product master file 11 of the store server 2 (ST57). Based on the unit price acquired from the purchase code, the sales amount of the product is calculated (ST58).

  Thereafter, the CPU 31 stores the product name, unit price, number of sales, and sales price in the transaction buffer in association with the product identification code (ST59). Further, the product name and the sales price are displayed on the operator display 302 and the customer display 303 (ST60), and a series of processes based on the read purchase code is terminated.

  Thus, when the product code attached to the product is read by the code scanner 306 in the idle state in which the registration flag RF is reset to “0”, the CPU 31 of the POS terminal 3 sets the registration flag RF to “ Set to 1 "to execute store sales sales processing. Thereafter, the store sales process is repeatedly executed each time the product code is read by the code scanner 306 until the registration flag RF is reset to “0”.

  On the other hand, when the code scanner 306 reads any one of the member code, point code, and purchase code printed on the delivery slip 50 in the idle state, the CPU 31 of the POS terminal 3 reads the registration flag RF. And the net super flag NSF are both set to “1”, and the net super sales process is executed. Thereafter, the net super sales process is repeatedly executed every time the code of the delivery slip 50 is read by the code scanner 306 until the registration flag RF is reset to “0”.

  Accordingly, a store clerk operating the POS terminal 3, a so-called cashier, reads the product code attached to the product purchased by the customer one by one with the code scanner 206 at the time of a product sales transaction in the actual store. When the reading operation for all purchased products is completed, the closing key K1 is input to declare the closing of one commercial transaction.

  On the other hand, in the case of a merchandise sales transaction based on the net supermarket sales method, the code scanner 206 reads the member code, the point code, and the purchase code for each purchase target product printed on the delivery slip 50. When all the codes have been read, the closing key K1 is input to declare the closing of one commercial transaction.

  FIG. 12 is a flowchart showing the processing procedure of the CPU 31 when the closing key K1 is input. This processing procedure is realized by a control program stored in the ROM 32, for example.

  When detecting that the closing key K1 has been input, the CPU 31 first checks the registering flag RF (ST71). Here, if the registration flag RF is reset to “0” (NO in ST71), an error occurs because the lock key K1 has been operated in an idle state where sales processing is not being executed.

  When the registering flag RF is set to “1” (YES in ST71), the CPU 31 checks the net super flag NSF (ST72: transaction determination means). Here, when the net super flag NSF is reset to “0” (NO in ST72), the registration closing process of the merchandise sales transaction at the actual store shown in steps ST73 to ST82 is executed. On the other hand, when the net super flag NSF is set to “1” (YES in ST72), the net super tightening process specifically shown in FIG. 13 is executed as step ST83.

  First, a registration closing process for a merchandise sales transaction at an actual store will be described. When the closing key K1 is input in a state where the registration flag RF is set and the net super flag NSF is reset, the CPU 31 stores the product identification code, product name, unit price, and number of sales points stored in the transaction buffer. , Sales registration processing is executed based on the product sales data such as sales amount (ST73). By this sales registration process, the total amount of the commercial transaction is calculated. In addition, sales registration data including the product identification code, the number of sales points, the sales amount, and the total amount of each product sold in this commercial transaction is generated.

  Next, CPU 31 determines whether or not a membership number is stored in the transaction buffer (ST74). In the case of a merchandise sales transaction at an actual store, when the point card data is read by the card reader 305 before the closing is declared by the closing key K1, the membership number included in the card data is stored in the transaction buffer. Is done.

  When the membership number is not stored (NO in ST74), the CPU 31 displays a message warning that the point card has been forgotten to be read on the operator display 302 (ST75). Then, the card reader 305 waits for the point card data to be read (ST76). Here, if the point card data is not read, for example, if the cancel key of the keyboard 301 is input (NO in ST76), it is a commercial transaction of a customer other than the point card member, so the CPU 31 generated in the process of ST73. Sales registration data is transmitted to the store server 2 (ST77).

  On the other hand, when the point card data is read by the card reader 305 (YES in ST76), or when the membership number is stored in the transaction buffer (YES in ST74), the customer who is the point card member Since it is a commercial transaction, the CPU 31 calculates the number of points from the total amount calculated in the process of ST73 and a predetermined point return rate (ST78). Then, together with the sales registration data generated in the process of step ST73, the member number acquired from the point card data read by the card reader 305 or the member number stored in the transaction buffer, and the number of points calculated in the process of step ST78 Is transmitted to the store server 2 (ST79).

  When the transmission process of step ST77 or step ST79 is completed, the CPU 31 operates the receipt printer 304 to print and issue a transaction receipt (ST80). Thereafter, the CPU 31 clears the transaction buffer (ST81), ends the current closing key process, and the POS terminal 3 returns to the idle state.

  FIG. 13 is a flowchart showing a specific procedure of the net super tightening process. When the closing key K1 is input in a state where both the registration flag RF and the net super flag NSF are set, the CPU 31 starts the net super tightening process.

  First, it is determined whether or not a member number is stored in the transaction buffer (ST91). When the member number is not stored (NO in ST91), a message warning that the member code printed on the delivery slip 50 is forgotten to be read is displayed on the operator display 302 (ST92). Then, it waits for the member code to be read by the code scanner 306 (ST93).

  When the code is read by the code scanner 306 (YES in ST93), the CPU 31 determines whether or not the 14th digit value of the code is the value “5” of the flag information F indicating the member code (ST94). ). If the 14th digit value is not “5” (NO in ST94), the read code is not a member code, and therefore CPU 31 waits for the member code to be read again (ST93).

  If the value of the 14th digit is “5” (YES in ST94), the read code is a member code. In this case, the CPU 31 acquires a member number from the member code (ST95). Then, this member number is stored in the transaction buffer (ST96).

  When the member number is stored in the transaction buffer in the process of step ST96 or the member number is already stored in the transaction buffer (YES in ST91), the CPU 31 determines whether or not the number of points is stored in the transaction buffer. Is determined (ST97).

  When the number of points is not stored (NO in ST97), a message warning that the point code printed on the delivery slip 50 is forgotten to be read is displayed on the operator display 302 (ST98). Then, it waits for the point code to be read by the code scanner 306 (ST99).

  When the code is read by the code scanner 306 (YES in ST99), the CPU 31 determines whether or not the 14th digit value of the code is the value “6” of the flag information F indicating the point code (ST100). ). If the 14th digit value is not “6” (NO in ST100), the read code is not a point code, and therefore CPU 31 waits for the point code to be read again (ST99).

  If the 14th digit value is “6” (YES in ST100), since the read code is a point code, the CPU 31 acquires the number of points from the point code (ST101). Then, the number of points is stored in the transaction buffer (ST102).

  When the number of points is stored in the transaction buffer in the process of step ST102, or when the number of points is already stored in the transaction buffer (YES in ST97), the CPU 31 stores the product identification code and the product stored in the transaction buffer. Sales registration processing is executed based on product sales data such as name, unit price, number of sales, and sales amount (ST103). By this sales registration process, the total amount of the commercial transaction is calculated. In addition, sales registration data including a product identification code, a sales score, a sales amount, and the total amount of each product sold in the commercial transaction is generated.

  Next, the CPU 31 transmits the membership number and the number of points stored in the transaction buffer together with the sales registration data generated in the process of step ST103 to the store server 2 (ST104). Thereafter, the CPU 31 clears the transaction buffer (ST105), resets both the registration flag RF and the net super flag NSF to “0”, ends the current closing key process, and the POS terminal 3 enters the idle state. Return.

  The store server 2 that has received the sales registration data, the membership number, and the number of points transmitted from the POS terminal 3 updates the data in the store sales file 22 and the member performance file 24 based on the received data.

  As described above, in the POS terminal 3 according to the present embodiment, the cashier inputs the closing key K1 and declares the closing of the commercial transaction without reading the member code of the delivery slip 50 at the time of the merchandise sales transaction by the net supermarket sales method. However, a warning for forgetting to read the member code is issued and the sales registration process is not executed. When the cashier reads the membership code of the delivery slip 50, sales registration processing is executed, and sales registration data is transmitted to the store server 2 together with the membership number obtained from the membership code. Therefore, in the store server 2, transaction result data of customers using the net supermarket sales method can be reliably collected and stored in the member result file 24.

  Further, in the POS terminal 3 of the present embodiment, in the case of a merchandise sales transaction by the net supermarket sales method, the cashier inputs the closing key K1 without reading the point code of the delivery slip 50 and declares the closing of the commercial transaction. The point code forgetting to read warning is issued and the sales registration process is not executed. When the cashier reads the point code of the delivery slip 50, the sales registration process is executed, and the point data is transmitted to the store server 2 together with the member number. Therefore, in the store server 2, it is possible to reliably collect customer point data using the net supermarket sales method and accumulate it for each customer in the member performance file 24.

  In addition, in the delivery slip 50 of this embodiment, the message “This code contains points” is printed in plain text in the area A23 immediately below the area A22 where the member code and the point code are printed. Has been. Therefore, a store clerk who is engaged in sales registration processing of products sold through online supermarket transactions can immediately know that the transaction related to the slip is the subject of points, and may be wary of forgetting to read the point code. it can. Furthermore, even if the salesclerk is not accustomed to customer point processing using the net supermarket sales method, the area A23 in which the message “This code contains points” in the delivery slip 50 is printed in plain text. By reading the code printed in the area A22 immediately above the customer, it can be seen that the customer point processing using the net supermarket sales method is appropriately performed, and the stress is reduced.

  In addition, the POS terminal 3 of the present embodiment, when a merchandise sales transaction at an existing store, when the closing key K1 is input without reading the point card data and the closing of the commercial transaction is declared, A forget-to-read warning is issued. Therefore, even if a customer who is a point card member forgets to present a point card at the time of a merchandise sales transaction at an existing store, the store clerk can confirm with the customer before settlement, so that customer satisfaction can be improved.

  Note that the present invention is not limited to the embodiments described so far, and can be embodied by modifying the components without departing from the scope of the invention in the implementation stage. For example, in the above-described embodiment, the slip printer 5 that prints and issues the delivery slip 50 has been described as being connected to the net super management server 4, but is not limited thereto, and is connected to the store server 2, for example. It may be.

  In the above-described embodiment, the net super management server 4 is described as being provided in an existing store. However, instead of such a net super management server 4, it is installed on the server of an ASP (Application Service Provider) operator. The function of the online super order receiving application may be rented through a network such as the Internet.

  In the embodiment, the code including the slip code printed on the delivery slip is the code 128 type barcode. However, the present invention is not limited to this and may be a barcode of another form. Alternatively, it may be a two-dimensional data code such as a QR code (registered trademark).

  In addition, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, the constituent elements over different embodiments may be combined.

1 Net Super System 2 Store Server 3 POS Terminal 4 Net Super Management Server 5 Slip Printer 6 LAN
7 Internet 8 Customer terminal 21 Product master file 22 Store sales file 23 Member master file 24 Member achievement file 31 CPU
32 ROM
33 RAM
34 Clock unit 35 LAN controller 36 I / O device controller 37 Bus line 41 CPU
42 ROM
43 RAM
44 HDD
46 LAN controller 47 WAN controller 48 Printer controller 50 Delivery slip 301 Keyboard 302 Display for operator 303 Display for customer 304 Receipt printer 305 Card reader 306 Code scanner

JP 2009-294759 A

Claims (1)

Data communication means for transmitting and receiving data to and from the data communication network;
A slip issuing means for printing and issuing a delivery slip for a product ordered from a customer based on data received by the data communication means;
Point calculation means for calculating the number of points related to the product ordered from the customer based on the data received by the data communication means;
Point encoding means for encoding the number of points calculated by the point calculation means;
Point code printing means for printing the point code coded by the point coding means on the delivery slip issued by the slip issuing means;
Message printing means for printing a message message indicating that the code includes the number of points on a delivery slip on which the point code is printed by the point code printing means;
A point information output device comprising:

Images