JP2011145998A - Message management system, message management method and message management program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a message management system, a message management method and a message management program for transmitting a message to a user individual to a card user at timing intended by a transmitter. <P>SOLUTION: A control part 21 in a message management server 20 acquires card use information of a card 50 from a card terminal 10 and specifies a user identifier. When a message has been registered, the control part 21 executes situation determination processing. In the processing, an output time band is confirmed. Further when item specification is acquired in an output condition, the control part 21 retrieves an item provision base and specifies the nearest provision base as a dropping-in candidate place. When a present position is the nearest station or when determining that reading is impossible up to the nearest station, the control part 21 executes message output instruction processing with respect to the card terminal 10. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a message management system, a message management method, and a message management program used for transmitting a message addressed to an individual user to a card user at a timing intended by a sender.

In order to convey a message to an outsider, a call to a mobile phone terminal or an e-mail is often used.
In addition, a system that provides guidance to a specific user using a station service device such as an automatic ticket gate is also being studied (see, for example, Patent Document 1). In the guidance system described in this document, the owner of the boarding ticket is specified and the guidance data is held by station equipment. Then, when data specifying the ticket holder is read by the station equipment, the data specifying the ticket holder is collated. When a matching match is obtained, guidance is displayed on the display screen of the station service device.

  In addition, a ticket gate system for transmitting and transmitting messages to users who enter or leave the station using automatic ticket gates at an appropriate timing according to the user's behavior is also being considered. (For example, refer to Patent Document 2). In the ticket gate system described in this document, the electric railway server accepts a message to be transmitted about the user when the automatic ticket gate notifies the user that the user has passed through the passage and entered or left the station. Determine whether or not. If a message is accepted, it is determined whether or not a transmission condition consisting of the station where the user entered / exited, the distinction between entry and exit, and the transmission date is satisfied, and if satisfied, the message is transmitted by e-mail.

JP 2004-30244 A (first page, FIG. 1) JP 2006-172323 A (first page, FIG. 1)

  Today, in order to convey a message to a person who goes out, a call to a mobile phone terminal or an e-mail is often used. However, it is assumed that a call to a mobile phone terminal can be answered immediately by the recipient. For this reason, when the recipient cannot respond immediately, an answering machine function or an e-mail is used. In this case, since the timing of checking the contents is left to the reproduction or display operation of the receiver, there is a problem that the message is not necessarily transmitted at the timing intended by the sender.

If the confirmation of the content is too late, you cannot react to the message. If the confirmation is too early, the content may be forgotten by the time it should be reacted.
In addition, since there are users who do not have a mobile phone terminal when going out, calls to mobile phone terminals and e-mails are not always effective as message transmission methods.

On the other hand, not only transportation facilities but also various cards associated with users are used in settlement with electronic money or the like and verification of membership. It is convenient if a message is automatically output when such various cards are read. However, since there are various situations (situations) of card use by users, it is necessary to adjust the timing of message output.

  The present invention has been made in view of the above-described problems, and an object of the present invention is to provide a message management system for transmitting a message addressed to an individual user to a card user at a timing intended by the sender. To provide a management method and a message management program.

  In order to solve the above-mentioned problems, the invention according to claim 1 is provided for a user information storage means for recording a card identifier with respect to a user identifier, and for a terminal identifier of a card terminal for reading the user card. A message management system comprising: terminal information storage means for recording position information; message information storage means for recording messages and output conditions for user identifiers; and control means for managing output of messages, The control means corresponds to the card identifier using a means for obtaining card usage information including a terminal identifier and a card identifier of the user card from the card terminal that has read the user card, and the user information storage means. A message identifier associated with the user identifier is searched for in the message information storage means. And a terminal identifier setting position information recorded in the terminal information storage means, the current position of the user is specified, and the current position satisfies the output condition recorded in the message information storage means In this case, the gist is provided with means for outputting the message to the output means of the card terminal.

  According to a second aspect of the present invention, in the message management system according to the first aspect, when the stop candidate site is specified based on the message output condition, the control means specifies the nearest station for the stop candidate site. The gist is to output a message when the current position matches the nearest station.

  According to a third aspect of the present invention, in the message management system according to the second aspect, the control means searches for a route from the location of the card terminal that has read the user card to the nearest station, and When it is determined that the user card cannot be read at the installed card terminal, a message is output at the current position, and the user card can be read at the card terminal installed on the route If it is determined that the message is output, the message output is suspended.

  According to a fourth aspect of the present invention, in the message management system according to the second or third aspect, the apparatus further comprises an item confirmation means for searching for the location of the item providing base, wherein the control means is configured to output the item in the message output condition. When the designation is acquired, the item confirmation unit searches for the provision base of the item, and specifies the location of the identified provision base as a stopover candidate site.

  According to a fifth aspect of the present invention, in the message management system according to the fourth aspect, the item confirmation unit acquires the inventory information of the item specified in the output condition, and the location of the providing base where the inventory can be confirmed. The main point is to identify as a candidate site.

  According to a sixth aspect of the present invention, in the message management system according to any one of the first to fifth aspects, when the designation of the area to output the message is acquired in the message output condition, the control means The gist is to compare the designated area with the current position and output a message when the current position is included in the designated area.

The invention according to claim 7 is the message management system according to any one of claims 1 to 6, wherein in the message output condition, when the designation of the output time zone for outputting the message is acquired, The gist is that the control means compares the output time zone with the current time, and outputs a message when the current time is included in the output time zone.

  According to an eighth aspect of the present invention, in the message management system according to any one of the first to seventh aspects, the usage content of the user card is specified based on the card usage information, and the message output condition is When the designation of the output category for outputting the message is acquired, the control means compares the output category with the usage content, and outputs the message when the usage content is included in the output category. The gist.

  The invention according to claim 9 is a user information storage means for recording a card identifier for a user identifier, and a terminal information storage means for recording installation position information for a terminal identifier of a card terminal that reads the user card. And a message management system comprising a message information storage means for recording a message and an output condition for a user identifier, and a control means for managing the output of the message. The control means obtains card usage information including a terminal identifier and a card identifier of the user card from a card terminal that has read the user card; and the card identifier using the user information storage means A message identifier associated with the user identifier and a message associated with the user identifier. And a user's current position is identified based on the installation position information of the terminal identifier recorded in the terminal information storage means, and the current position is output recorded in the message information storage means If the condition is satisfied, the gist is to execute the step of outputting the message to the output means of the card terminal.

  The invention according to claim 10 is a user information storage means that records a card identifier for a user identifier, and a terminal information storage means that records installation position information for a terminal identifier of a card terminal that reads the user card. And a message management system comprising a message information storage means for recording a message and an output condition for a user identifier, and a control means for managing the output of the message. The control means is a means for obtaining card usage information including a terminal identifier and a card identifier of the user card from a card terminal that has read the user card, and using the user information storage means, A corresponding user identifier is specified, and a message associated with the user identifier is stored in the message information record. Means for searching, means for identifying the current position of the user based on the installation position information of the terminal identifier recorded in the terminal information storage means, and the current position is an output condition recorded in the message information storage means If it satisfies the above, it is functioned as a means for outputting the message to the output means of the card terminal.

(Function)
According to the invention described in claim 1, 9 or 10, the control means acquires card usage information including the terminal identifier and the card identifier of the user card from the card terminal which has read the user card. Next, a user identifier corresponding to the card identifier is specified using the user information storage means, and a message associated with the user identifier is searched in the message information storage means. Then, based on the installation position information of the terminal identifier recorded in the terminal information storage means, the current position of the user is specified, and when the current position satisfies the output condition recorded in the message information storage means, the card terminal A message is output to the output means. Accordingly, a message can be output at a timing intended by the sender according to the output condition. Furthermore, since it is output to the output means of the card terminal, the message can be reliably transmitted without the user performing a message output operation.

According to the second aspect of the present invention, when the stop candidate site is specified based on the message output condition, the nearest station for the stop candidate site is specified. If the current position matches the nearest station, a message is output. As a result, the user can be guided to the stopover candidate site at the nearest station.

  According to the invention described in claim 3, the route from the location of the card terminal that has read the user card to the nearest station is searched, and it is determined that the user card cannot be read at the card terminal installed on the route. If this happens, a message is output at the current position. On the other hand, if it is determined that the user card can be read at the card terminal installed on the route, the output of the message is suspended. Thereby, the output of a message that is too early can be suppressed, and the message can be output at an appropriate timing.

  According to the fourth aspect of the present invention, when the item designation is acquired in the message output condition, the item confirmation unit searches for the item providing base. And the location of the specified provision base is specified as a stopover candidate site. Thereby, the user can be guided to a base where the item can be obtained.

  According to the invention described in claim 5, the item confirmation means acquires the inventory information of the item specified in the output condition, and specifies the location of the providing base where the inventory can be confirmed as the stop-off candidate site. Thereby, it is possible to check the inventory and guide to a base where the item can be obtained more reliably.

  According to the sixth aspect of the present invention, in the message output condition, when the designation of the area to output the message is acquired, the designated area is compared with the current position. Then, a message is output when the current position is included in the designated area. As a result, the message can be output in an area desired by the message registrant.

  According to the seventh aspect of the present invention, when the designation of the output time zone for outputting the message is acquired in the message output condition, the output time zone is compared with the current time. Then, a message is output when the current time is included in the output time zone. As a result, the message can be output in a time zone desired by the message registrant.

  According to the invention described in claim 8, the use contents of the user card are specified based on the card use information. Next, when the specification of the output category for outputting the message is acquired in the message output condition, the output category is compared with the usage content. When the usage content is included in the output category, a message is output. Thereby, a message can be output according to the usage status of the user card.

  According to the present invention, a message addressed to a user can be transmitted to a card user at a timing intended by the sender.

The system schematic of embodiment of this invention. It is explanatory drawing of the data recorded on each data storage part of embodiment of this invention, Comprising: (a) is a user master data storage part, (b) is a terminal master data storage part, (c) is message management data. Explanatory drawing of the data recorded on the memory | storage part. Explanatory drawing of the process sequence of this embodiment. Explanatory drawing of the process sequence of this embodiment. Explanatory drawing of the process sequence of this embodiment. Explanatory drawing of the process sequence of this embodiment.

  An embodiment of a message management system embodying the present invention will be described below with reference to FIGS. In this embodiment, a message management system, a message management method, and a message management program used when providing a service for outputting a message at an appropriate timing to a user who possesses a card will be described.

  In this embodiment, as shown in FIG. 1, a message is transmitted to a user using a card terminal 10 and a message management server 20 (message management system) installed in various places. The card terminal 10 and the message management server 20 are connected to each other via a network. The message management server 20 is connected to a client terminal 30 for registering a message via a network.

  In this card terminal 10, information (card identifier for identifying each card) recorded on a card 50 (user card) possessed by the user is read. The message management server 20 acquires card usage information from the card terminal 10. In the present embodiment, a ticket gate device installed at a ticket gate of a transportation facility, a POS terminal installed at a cash register of a convenience store, or the like can be used as the card terminal 10. Assuming that the card 50 is a transportation card such as a commuter pass or prepaid card, or a payment card such as a cash card.

The card terminal 10 includes a card reader 11 and a display panel 12 as output means.
The card reader 11 executes processing for acquiring information (for example, a card identifier) recorded on the card 50 possessed by the user. In this case, information recorded on the card 50 is acquired by performing wireless communication with the card 50 or reading the magnetic stripe of the card 50. Then, the card terminal 10 transmits to the message management server 20 the card usage information including the card identifier read by the card reader 11 and information related to the usage content of the card.

  The display panel 12 outputs various information provided to the user. For example, in the ticket gate device, the balance of the charge amount, the validity period of the commuter pass, and the like are displayed. In addition, a POS terminal installed in a convenience store or the like displays a balance of a jersey amount and an advertisement for a user. In the present embodiment, in addition to these pieces of information, a message acquired from the message management server 20 is displayed.

  The message management server 20 is a computer system that provides a message to the user of the card 50. The message management server 20 includes a control unit 21, a user master data storage unit 22, a terminal master data storage unit 23, and a message management data storage unit 24.

  The control unit 21 includes control means including a CPU, a RAM, and a ROM, and performs later-described processing (processing including a message registration stage, an output management stage, a situation determination stage, an item confirmation stage, a map search stage, etc.). Do. By executing the message management program for this purpose, the control unit 21 of the message management server 20 has a message registration unit 211, an output management unit 212, a situation determination unit 213, an item confirmation unit 214, a map, as shown in FIG. It functions as search means 215 and the like.

The message registration unit 211 executes processing for registering the message acquired from the client terminal 30 in the message management data storage unit 24.
The output management unit 212 executes processing for acquiring card usage information from the card terminal 10. And based on the determination result of a situation, the process which transmits a message to the card terminal 10 is performed.

  When the situation determination unit 213 acquires the card usage information, the situation determination unit 213 performs a process of predicting the situation of the user and determining whether the message needs to be output. The situation determination means 213 includes a memory for recording the specified stop-off candidate site.

The item confirmation unit 214 executes processing for confirming the inventory status of items (sales products and rental products) set in the message output conditions. The item confirmation unit 214 accesses a provision base management server (not shown) of a base that provides the item (for example, a store such as a department store, a convenience store, or a rental shop). For this reason, the item confirmation unit 214 holds an address management table for accessing the providing base management server for each item. Then, the item confirmation unit 214 uses the address information to access the providing base management server and request item inventory status information. This provision base management server holds the base name, address, and inventory information of items that can be provided for each provision base under management. Then, in response to a request from the message management server 20, the providing site management server provides item inventory information (name and address of the site where the inventory is available).
The map search means 215 holds map information and executes a process of specifying the nearest station based on the address and searching for a transportation route from the departure point to the destination.

  The user master data storage unit 22 functions as user information storage means, and as shown in FIG. 2A, a user master record 220 relating to a user who receives a message using this service is recorded. This user master record 220 is recorded when a user is registered. In the user master record 220, data relating to the user identifier, name, residence, and card identifier is recorded.

Data relating to an identifier for identifying each user is recorded in the user identifier data area. In the present embodiment, the user of the card 50 is registered.
In the name data area and the residence data area, data relating to the name and address of the user are recorded.

  In the card identifier data area, data relating to an identifier for specifying a card possessed by the user is recorded. When this user has a plurality of cards, a plurality of card identifiers are registered in this data area.

  The terminal master data storage unit 23 functions as a terminal information storage unit, and records a terminal master record 230 for managing the card terminal 10 that reads a user's card, as shown in FIG. This terminal master record 230 is recorded when registration of the card terminal 10 used in this service is performed. In the terminal master record 230, data relating to the terminal identifier, type, and installation position is recorded.

In the terminal identifier data area, data relating to an identifier for specifying each card terminal 10 is recorded.
In the type data area, data relating to an identifier for specifying the purpose of use of the card terminal 10 (for example, a ticket gate of a transportation facility, a POS terminal, etc.) is recorded.
In the installation position, data relating to the place (address or station name) where the card terminal 10 is installed is recorded.

The message management data storage unit 24 functions as a message information storage unit, and a message management record 240 for managing a message provided to the user is recorded as shown in FIG. The message management record 240 is recorded when a message registration request provided to the user is received. In the message management record 240, data relating to a user identifier, a message, an output condition, and an output status are recorded.

In the user identifier data area, data relating to an identifier for identifying a user who provides a message is recorded.
In the message data area, data relating to the content of the message provided to the user is recorded.

  In the output condition data area, data relating to the condition for outputting this message is recorded. In the present embodiment, “output time zone”, “designated area”, “output category”, “item designation” desired to be obtained, and the like are set as output conditions.

  As the “output time zone”, date, “am”, “afternoon”, “evening”, and the like are set. In the present embodiment, a message in which the date is set is valid only on the set date. Therefore, for the message for which the date is set, the control unit 21 invalidates the message management record 240 so that the message is not output when the date of the current day changes. On the other hand, a message in which no date is set and only “AM”, “PM”, “EVEN”, etc. are set is valid until the message is invalidated (deleted).

  As the “designated area”, an area range for outputting a message and “when returning home” are set. In the case of “at the time of returning home”, the necessity of outputting a message is determined by the nearest station of each transportation in the user's residence.

  The “output category” is hierarchized. For example, in the highest layer, “transportation”, “non-transportation”, and the like are set. The category of “transportation” is classified into “train”, “bus”, “bicycle parking”, and the like. Further, the category of “train” is classified into “route”, “ride”, “get off”, and the like.

Further, the category “other than transportation” is classified into “store”, “various member services”, and the like. The “store” category is classified into “convenience store”, “shop / vending machine”, “rental shop”, and the like. In such an output category, a message registrant can select any hierarchy as an output condition.
As “item designation”, items such as daily commodities such as sales products and rental products are set.

  Data for identifying the output status of the message is recorded in the output status data area. In this embodiment, this output status data area is blank before the message is output, and when the message is output, the output date of the message is recorded. The message management record 240 in which the output date is recorded is not subject to message output and is invalidated.

  The client terminal 30 is a computer terminal used when registering a message. Specifically, a message registrant accesses the message management server 20 using the client terminal 30. Then, the user who provides the message is specified, and the message, message output conditions, and the like are registered in the message management server 20. As the client terminal 30, a computer terminal having a function of transmitting various data via a network, a function of displaying received various data, and the like is used. The client terminal 30 includes a CPU, RAM, and ROM (not shown), input means such as a keyboard and mouse, output means such as a display, communication means, and the like.

  Next, the processing procedure of the message management server 20 in the system configured as described above will be described with reference to FIGS. Here, a message registration process (FIG. 3), a message output process (FIG. 4), and a situation determination process (FIGS. 5 and 6) will be described in this order.

(Message registration process)
Hereinafter, the message registration process will be described with reference to FIG.
First, a message registration applicant uses the client terminal 30 to execute access processing to the message management server 20 (step S1-1). Specifically, the client terminal 30 transmits an access request to the message management server 20.

  The control unit 21 of the message management server 20 that has received the access request executes a message registration screen transmission process (step S1-2). Specifically, the message registration unit 211 of the control unit 21 transmits message registration screen data to the client terminal 30. This message registration screen includes fields for setting a user identifier of a user who is a message providing destination, a message content, and a message output condition. In the output condition setting field, a setting field for inputting a message output time zone, a designated area, an output category, an item desired to be obtained, and the like is provided.

  Then, the client terminal 30 executes a message registration screen output process (step S1-3). Specifically, the client terminal 30 displays the message registration screen acquired from the message management server 20 on the display. In this case, the message registration applicant sets message contents and output conditions on the message registration screen. When the input is completed, the registration button on the message registration screen is selected.

  Then, the client terminal 30 executes a message registration request process (step S1-4). Specifically, the client terminal 30 transmits a message registration request to the message management server 20. This message registration request includes data related to the message and output conditions set on the message registration screen.

  Next, the control unit 21 of the message management server 20 executes a message registration process in association with the user identifier (step S1-5). Specifically, the message registration unit 211 of the control unit 21 generates a message management record in which information included in the message registration request is set, and registers the message management record in the message management data storage unit 24.

(Message output processing)
Hereinafter, the message output process will be described with reference to FIG. This process is executed when card information is acquired from the card terminal 10.

  First, the control unit 21 of the message management server 20 executes a card usage information acquisition process (step S2-1). Specifically, when using a card, the card 50 is held over the card reader 11 of the card terminal 10. For example, at a card terminal 10 (ticket gate device) installed at a ticket gate of a transportation facility, a card 50 such as a prepaid card or a commuter pass issued by the transportation facility at the time of boarding or getting off at a ticket gate is read. Further, the card terminal 10 (POS terminal) installed at the cash register reads the prepaid card or the cash card 50 at the time of payment for the product purchase.

Then, the card terminal 10 transmits card usage information to the message management server 20. The card usage information includes the terminal identifier of the card terminal 10, the card identifier read by the card reader 11, the card usage details (“get on” or “get off” at the ticket gate device, and “product purchase” at the POS terminal). ). Then, the output management unit 212 of the control unit 21 acquires card usage information from the card terminal 10.

  Next, the control unit 21 of the message management server 20 executes a user identifier specifying process (step S2-2). Specifically, the output management unit 212 of the control unit 21 searches the user master data storage unit 22 for the user master record 220 in which the card identifier acquired from the card terminal 10 is registered. If the user master record 220 can be extracted, the output management unit 212 identifies the user identifier recorded in the user master record 220. If the user master record 220 in which the card identifier is recorded cannot be extracted in the user master data storage unit 22, the output management unit 212 ends the message output process.

  Next, the control part 21 of the message management server 20 performs the determination process about whether the message is registered (step S2-3). Specifically, the output management means 212 of the control unit 21 is a message management record 240 in which the user identifier is set in the message management data storage unit 24, and the output date is recorded as the output status. Find no records.

When the message is not registered (in the case of “NO” in step S2-3), the control unit 21 of the message management server 20 ends the message output process.
On the other hand, when the message is registered (in the case of “YES” in step S2-3), the control unit 21 of the message management server 20 executes a situation determination process (step S2-4). Specifically, the output management unit 212 of the control unit 21 instructs the situation determination unit 213 to execute situation determination. In this case, as will be described later, the situation determination unit 213 determines whether the output condition recorded in the message management record 240 matches or does not match, and supplies the determination result to the output management unit 212.

  Next, the control part 21 of the message management server 20 performs the determination process about whether it corresponds with output conditions (step S2-5). Specifically, the output management unit 212 of the control unit 21 determines a match with the output condition based on the determination result acquired from the situation determination unit 213.

  When the determination result indicating that the output condition is not matched is acquired (in the case of “NO” in step S2-5), the control unit 21 of the message management server 20 ends the message output process.

  On the other hand, when the determination result indicating that it matches the output condition is acquired (in the case of “YES” in step S2-5), the control unit 21 of the message management server 20 executes a message output instruction process ( Step S2-6). Specifically, the output management unit 212 of the control unit 21 transmits a message output instruction to the card terminal 10 that has read the card 50. This message output instruction includes data relating to the message recorded in the message management record 240. Furthermore, the output management means 212 records the output date as the output status in this message management record 240. The card terminal 10 that has received this message output instruction displays a message on the display panel 12.

(Situation judgment processing)
Hereinafter, the situation determination process in step S2-4 will be described with reference to FIGS.

Here, as shown in FIG. 5, the control unit 21 of the message management server 20 executes a determination process as to whether or not an output time zone is specified (step S <b> 3-1). Specifically, the situation determination unit 213 of the control unit 21 checks whether or not an output time zone is set in the output condition of the message management record 240.

  When the designation of the output time zone is acquired (in the case of “YES” in step S3-1), the control unit 21 of the message management server 20 executes a determination process as to whether it is within the output time zone range (step S3). -2). Specifically, the situation determination unit 213 of the control unit 21 acquires the current time from the system timer and compares it with the output time zone set as the output condition.

  When the output time zone is not specified (in the case of “NO” in step S3-1), the control unit 21 of the message management server 20 determines whether it is within the output time zone (step S3- 2) is skipped.

  When the current time is not within the range of the output time zone (in the case of “NO” in step S3-2), the control unit 21 of the message management server 20 executes an output process of the determination result of the condition mismatch (step S3-9). ). Specifically, the situation determination unit 213 of the control unit 21 supplies the output management unit 212 with a determination result that does not match the output condition.

  On the other hand, when the current time is within the range of the output time zone (in the case of “YES” in step S3-2), the control unit 21 of the message management server 20 executes a usage content specifying process (step S3-3). . Specifically, the situation determination unit 213 of the control unit 21 specifies the usage content based on the card usage information acquired from the card terminal 10.

  Next, the control unit 21 of the message management server 20 executes a current position specifying process (step S3-4). Specifically, the situation determination unit 213 of the control unit 21 searches the terminal master data storage unit 23 for the terminal master record 230 in which the terminal identifier acquired from the card terminal 10 is recorded. Then, the situation determination unit 213 specifies the current position of the user based on the installation position recorded in the extracted terminal master record 230.

  Next, the control part 21 of the message management server 20 performs the determination process about whether there exists item designation (step S3-5). Specifically, the situation determination unit 213 of the control unit 21 determines whether or not “item designation” is set in the output condition of the message management record 240.

  When the designation of the item is acquired in the output condition (in the case of “YES” in step S3-5), the control unit 21 of the message management server 20 executes an item providing base search process (step S3-6). Specifically, the situation determination unit 213 of the control unit 21 issues an item confirmation instruction to the item confirmation unit 214. This item confirmation instruction includes data related to the item item specified in the message management record 240. In this case, the item confirmation unit 214 uses the address management table to specify the provision base management server of the base that provides the item. Then, the item confirmation unit 214 acquires inventory information at each base of the designated item from the providing base management server.

Next, the control part 21 of the message management server 20 performs the determination process about whether the provision base with the stock of the designated item was able to be specified (step S3-7). Specifically, the item confirmation unit 214 of the control unit 21 acquires inventory information of an item designated at the specified base. In the present embodiment, it is assumed that inventory information of a provision base within a predetermined range from the current position of the user is searched. Then, the item confirmation unit 214 provides inventory information acquired for each providing base to the situation determination unit 213.

  Here, when it is not possible to specify the providing base where the stock of the specified item is in stock (in the case of “NO” in step S3-7), the control unit 21 of the message management server 20 executes an output process of the condition mismatch determination result. (Step S3-9).

  On the other hand, when the provision base in stock can be identified (in the case of “YES” in step S3-7), the control unit 21 of the message management server 20 executes the identification process with the nearest provision base as a stopover candidate site ( Step S3-8). Specifically, when the situation determination unit 213 of the control unit 21 acquires a plurality of provision base information items that are in stock in the inventory information acquired from the item confirmation unit 214, the provision base and address closest to the current position are obtained. Is identified. Then, the situation determination means 213 temporarily stores this provision base in the memory as a stopover candidate site.

  Next, as illustrated in FIG. 6, the control unit 21 of the message management server 20 performs a determination process as to whether or not the output category matches the usage category (step S <b> 4-1). Specifically, the situation determination unit 213 of the control unit 21 compares the output category of the output condition set in the message management record 240 with the usage category specified by the usage content in the card terminal 10 that has read the card 50. To do.

  When the output category and the usage category do not match (“NO” in step S4-1), the control unit 21 of the message management server 20 executes an output process of the condition mismatch determination result (step S4-11). . Specifically, the situation determination unit 213 of the control unit 21 supplies the output management unit 212 with a determination result that does not match the output condition, to the output management unit 212 as in step S3-9.

  On the other hand, when the output category matches the usage category (“YES” in step S4-1), the control unit 21 of the message management server 20 executes a determination process as to whether or not an output location is specified. (Step S4-2). Specifically, the situation determination unit 213 of the control unit 21 confirms whether or not an output location is specified in the output condition recorded in the message management record 240.

  Here, when the output location is not specified (in the case of “NO” in step S4-2), the control unit 21 of the message management server 20 executes the output process of the condition match determination result (step S4-10). . Specifically, the situation determination unit 213 of the control unit 21 notifies the output management unit 212 that it is necessary to output a message. Note that, in the case of item designation, the situation determination unit 213 provides the stop candidate site to the output management unit 212.

  Next, when the output location is specified (in the case of “YES” in step S4-2), the control unit 21 of the message management server 20 executes a determination process as to whether or not the use is in transportation (step S4). -3). Specifically, the situation determination unit 213 of the control unit 21 confirms whether the output category set in the output condition recorded in the message management record 240 is “transportation”.

When the designation of use at the transportation facility is acquired (in the case of “YES” in step S4-3), the control unit 21 of the message management server 20 executes the nearest station specifying process (step S4-4). Specifically, the situation determination unit 213 of the control unit 21 supplies a search instruction for the nearest station to the map search unit 215. When the designation “at home” is acquired as the output condition, the address of the residence is acquired from the user master record 220 of this user, and this address is included in the search instruction. In addition, when the designation of the stop candidate site is acquired, the address of this stop candidate site is included in the search instruction. In this case, the map search means 215 searches for the nearest station at the designated address using the map information. Then, the map search means 215 supplies information (here, the station name) about the identified nearest station to the situation determination means 213.

  Next, the control part 21 of the message management server 20 performs the determination process about whether the present position is the nearest station (step S4-5). Specifically, the situation determination unit 213 of the control unit 21 compares the installation position specified in the terminal master record 230 with the nearest station acquired from the map search unit 215.

  When the current position is the nearest station (in the case of “YES” in step S4-5), the control unit 21 of the message management server 20 executes an output process of the condition match determination result (step S4-10).

  On the other hand, when the current position is not the nearest station (in the case of “NO” in step S4-5), the control unit 21 of the message management server 20 executes a route search process to the nearest station (step S4-6). Specifically, the situation determination unit 213 of the control unit 21 instructs the map search unit 215 to search for a route to the nearest station. In this case, the map search means 215 searches for a route from the current position to the nearest station, and supplies this route information to the situation determination means 213.

  Next, the control part 21 of the message management server 20 performs the determination process about whether it can read to the nearest station (step S4-7). Specifically, the situation determination unit 213 of the control unit 21 specifies the card terminal 10 installed on the route acquired from the map search unit 215. Then, the situation determination means 213 specifies a terminal that can read the card 50 among the card terminals 10. For example, when transferring between different transportation facilities, the card 50 is read at the transfer station.

  If it is determined that the data cannot be read to the nearest station (in the case of “NO” in step S4-7), the control unit 21 of the message management server 20 executes an output process of the condition match determination result (step S4). -10).

  On the other hand, when it is determined that reading is possible up to the nearest station (in the case of “YES” in step S4-7), the control unit 21 of the message management server 20 executes an output process of the determination result of the condition mismatch (step S4-). 11).

  In addition, when it is not the use of the transportation facility (in the case of “NO” in step S4-3), the control unit 21 of the message management server 20 executes the use area specifying process (step S4-8). Specifically, the situation determination unit 213 of the control unit 21 acquires the installation position recorded in the terminal master record 230 of the card terminal 10 that has read the card 50, and specifies the use area based on the installation position.

  Next, the control unit 21 of the message management server 20 executes a determination process as to whether or not the usage area is within the designated area (step S4-9). Specifically, the situation determination unit 213 of the control unit 21 compares the designated area recorded in the output condition of the message management record 240 with the usage area of the card 50.

When the use area is within the designated area (in the case of “YES” in step S4-9), the control unit 21 of the message management server 20 executes an output process of the condition match determination result (step S4-10).

  On the other hand, when the use area is not within the designated area (in the case of “NO” in step S4-9), the control unit 21 of the message management server 20 executes an output process of the condition mismatch determination result (step S4-11). .

According to the message management system of the present embodiment, the following effects can be obtained.
(1) In this embodiment, the user master data storage unit 22 stores a user master record 220 relating to a user who provides a message using this service. In this user master record 220, data relating to the user identifier, name, residence, and card identifier is recorded. And the control part 21 of the message management server 20 performs the acquisition process (step S2-1) of card | curd use information, and the identification process (step S2-2) of a user identifier. The user may use a plurality of cards, but by specifying the user identifier associated with the card identifier, it is possible to determine whether or not the message is registered.

  (2) In this embodiment, when a message is registered (in the case of “YES” in Step S2-3), the control unit 21 of the message management server 20 executes a situation determination process (Step S2-4). . When the determination result that the output condition matches is acquired (in the case of “YES” in step S2-5), the control unit 21 of the message management server 20 executes a message output instruction process (step S2). -6). Thereby, a message can be output at an appropriate timing according to the user's situation. In particular, since this message is output at the card terminal 10 that has read the card 50, the message can be transmitted on the spot, unlike when an e-mail is transmitted to the mobile phone terminal.

  (3) In this embodiment, when the designation of the output time zone is acquired (in the case of “YES” in step S3-1), the control unit 21 of the message management server 20 determines whether it is within the range of the output time zone. A determination process is executed (step S3-2). When the current time is not within the range of the output time zone (in the case of “NO” in step S3-2), the control unit 21 of the message management server 20 executes an output process of the determination result of the condition mismatch (step S3-9). ). Thereby, the output of the message in an inappropriate time zone can be suppressed. For example, when requesting shopping when returning home, if the output of a message is too early, the request may be forgotten. In the present invention, the message can be transmitted at an appropriate timing by considering the output time zone.

  (4) In this embodiment, the control part 21 of the message management server 20 performs the determination process about whether there exists item specification (step S3-5). When the designation of the item is acquired in the output condition (in the case of “YES” in step S3-5), the control unit 21 of the message management server 20 executes an item providing base search process (step S3-6). When the provision base with the stock can be identified (in the case of “YES” in step S3-7), the control unit 21 of the message management server 20 executes the identification process with the nearest provision base as the stopover candidate site (step S3). -8). The inventory status of items varies depending on the situation. Therefore, even if the item providing base is not specified in advance, a base that can provide an item is extracted from a plurality of bases, and the user can be guided to the item providing base. In this case, since the nearest providing base is a candidate site, it is possible to notify a base that is convenient for the user.

  (5) In this embodiment, when the current position is the nearest station (in the case of “YES” in step S4-5), the control unit 21 of the message management server 20 executes an output process of the condition match determination result ( Step S4-10). Thereby, a message can be promptly transmitted to the user.

  (6) In the present embodiment, when the current position is not the nearest station (in the case of “NO” in Step S4-5), the control unit 21 of the message management server 20 executes a route search process to the nearest station (Step S4-5). S4-6). The control unit 21 of the message management server 20 executes a determination process as to whether or not reading to the nearest station is possible (step S4-7). When the control unit 21 of the message management server 20 determines that the data cannot be read to the nearest station (in the case of “NO” in step S4-7), the control unit 21 of the message management server 20 displays the result of the condition match determination result. Output processing is executed (step S4-10). On the other hand, when the control unit 21 of the message management server 20 determines that reading is possible to the nearest station (in the case of “YES” in step S4-7), the control unit 21 of the message management server 20 determines that the condition does not match The output process is executed (step S4-11). Thereby, message output that is too early can be suppressed, and the message can be transmitted to the user at an appropriate timing.

  (7) In the present embodiment, the control unit 21 of the message management server 20 executes a determination process as to whether or not the usage area is within the designated area (step S4-9). When the use area is within the designated area (in the case of “YES” in step S4-9), the control unit 21 of the message management server 20 executes an output process of the condition match determination result (step S4-10). Thereby, when the user is in the site providing the item, an item addition request can be made. For example, in the case where a purchase of a product at a store is requested, the purchase of the requested product can be urged at the store selling this product at the time of card settlement for other products.

Moreover, you may change the said embodiment as follows.
In the above embodiment, a transportation card or a settlement card is assumed as the card 50, but a credit card, a membership card, etc. can be used as long as the owner can be specified. In this case, identification information (card identifier) of each card is registered in the user master data storage unit 22 in advance.

  In the above embodiment, in the message registration process, the message registration screen is displayed on the client terminal 30 to register the message. The message registration method is not limited to this. For example, a dedicated e-mail address may be set in the message management server 20, and an e-mail including a user identifier of a message providing destination, a message, and an output condition may be transmitted to the e-mail address. In this case, the message management server 20 extracts a user identifier, a message, and an output condition from the e-mail and registers them in the message management data storage unit 24.

In the above embodiment, a message is displayed on the display panel 12 of the card terminal 10. The message output method is not limited to this. For example, only an alarm indicating that a message is registered is displayed on the display panel 12 of the card terminal 10. The user who sees this alarm inserts the card 50 into a message output device installed separately from the card terminal. In this case, the message output device transmits the card identifier recorded on the card 50 to the message management server 20. The control unit 21 of the message management server 20 that has acquired the card identifier acquires a message associated with the user identifier corresponding to the card identifier from the message management data storage unit 24 and provides it to the message output device. For example, if a message is viewed at a POS terminal or a ticket gate device at a cash register, there is a possibility of causing a traffic jam for a subsequent person. Therefore, by using a separately provided message output device, traffic congestion can be suppressed and messages can be transmitted efficiently.

  In the above embodiment, in the message registration process, the user of the message providing destination is specified using the user identifier. The identification of the user of the message providing destination is not limited to the user identifier, and the user identifier may be specified by the card identifier of an arbitrary card 50 possessed by the user. In this case, the control unit 21 of the message management server 20 searches the user master record 220 in which the acquired card identifier is recorded, and specifies the user identifier.

  In the above embodiment, the message management data storage unit 24 stores a message management record 240 for managing messages provided to the user. In this message management record 240, data relating to a user identifier, a message, and an output condition are recorded. Information recorded in the message management record 240 is not limited to these. For example, identification information of a message registrant may be recorded. The registrant information is output when the message is output. The priority of message output may be determined by the registrant. In this case, the control unit 21 holds a priority order table in which priorities are associated with registrant identification information.

  In the above embodiment, “output time zone” is set in the output condition data area. The output time zone as an output condition is not limited to these. “Everyday”, “Every Friday evening”, “Every month end”, “Every month first month”, “Every month third Friday”, “Every month The output time zone may be set together with the periodic calendar information such as “17 days”. Also in this case, a determination process is performed as to whether or not the output time zone is within the range (step S3-2). Here, when a message is output, the output management means 212 of the control unit 21 invalidates the message management record 240 by recording the output date once. The output management unit 212 records the message management record 240 in which the periodic output condition is set in the output status data area when the output time zone has passed (for example, when the date has changed). Enable again by deleting the output date. Thereby, a message can be output periodically at the timing intended by the sender.

  In the above embodiment, data related to the “output time zone” and “designated area” for outputting a message is recorded in the output condition data area of the message management record 240. The output conditions are not limited to these. For example, a time zone when no message is output or area information may be recorded. In this case, an “excluded” flag is recorded in the output condition data area, and the situation determination means 213 of the control unit 21 issues a message output instruction when it is not the time zone or region designated as the output condition. . As a result, the message can be transmitted except for a time zone or a region where the message is output.

  In the above embodiment, when the provision base in stock can be identified (in the case of “YES” in step S3-7), the control unit 21 of the message management server 20 identifies the nearest provision base as a stopover candidate site. Is executed (step S3-8). Here, the identification of the providing base is not limited to the nearest base. For example, you may make it identify the base with the cheapest provision price among provision bases. In this case, the item confirmation unit 214 of the control unit 21 acquires the offer price information at each offer base, and identifies the base with the lowest offer price as a stopover candidate site.

Further, even if the location is far away, the stopover candidate site may be specified based on the required time to the location. In this case, the item confirmation unit 214 calculates the required time including the use of transportation from the map search unit 215 to each providing base, and specifies the providing base with the shortest required time as a stopover candidate site.

  Also, if the user is using transportation and the destination is specified, the service base on the route from the current location to the destination, or the service location closest to the current location or destination should be specified. Also good. In this case, the item confirmation unit 214 identifies a route from the current location to the destination, and identifies a providing base having a station (current station, destination station, or halfway station) on the route as the nearest station. Thereby, the user can acquire an item in the middle of the movement to the destination.

  In addition, the stop-off candidate site may be specified based on the remaining inventory prediction when the user arrives at the providing base. In this case, in the providing site management server, information on the sales amount (sales frequency) per unit time for each product is stored together with the inventory amount of the product at each site. Then, in the item confirmation unit 214 of the control unit 21 of the message management server 20, the providing site management server acquires information on the inventory amount and sales frequency of the products at each providing site. Then, the item confirmation unit 214 obtains the remaining inventory time calculated by dividing the inventory amount by the sales frequency for each providing base. Further, the item confirmation unit 214 acquires the required time from the current location calculated by the map search unit 215 to each providing base. Next, the item confirmation unit 214 obtains the remaining probability calculated by dividing the remaining time by the required time for each providing base. Then, the item confirmation unit 214 identifies the providing base with the highest remaining probability as a stopover candidate site. In this case, a base with the highest probability that inventory remains at the time of arrival of the provision base can be specified as a stopover candidate site.

  In the above embodiment, the message provided to the user is stored in the message management data storage unit 24 of the message management server 20. The message storage location is not limited to the message management server 20. For example, the card terminal 10 may store messages. In this case, the message management server 20 distributes the message in advance to the card terminal 10 that may read the card 50 possessed by the user. In this case, the card terminal 10 accumulates information included in the message management record 240. In the card terminal 10, when the card identifier of the card 50 is acquired, the presence / absence of message registration is also confirmed. If the message is stored, the message is output. In this case, the output of the message is transmitted to the message management server 20. In this case, the message management server 20 notifies each card terminal 10 that the message has been transmitted. Then, each card terminal 10 deletes the transmitted message. In this case, it is not necessary to communicate between the card terminal 10 and the message management server 20 when reading the card, and a message can be output quickly.

  In the above embodiment, in the message registration process, the message is registered using the message registration screen. The message registration method is not limited to this. For example, you may make it register using an electronic mail. In this case, the message management server 20 sets a dedicated message registration address for each user. In this message registration-dedicated address, a sub-address for specifying each user is set for the address of the message management server 20. Then, an e-mail including a message and an output condition in the mail body is transmitted to this message registration dedicated address. The message registration unit 211 of the control unit 21 of the message management server 20 that has received the e-mail specifies a user based on the subaddress, generates a message management record 240, and registers it in the message management data storage unit 24. Thus, a message can be registered in an environment where electronic mail can be used.

DESCRIPTION OF SYMBOLS 10 ... Card terminal, 11 ... Card reader, 12 ... Display panel, 20 ... Message management server, 21 ... Control part, 211 ... Message registration means, 212 ... Output management means, 213 ... Situation judgment means, 214 ... Item confirmation means, 215 ... Map search means, 22 ... User master data storage unit, 23 ... Terminal master data storage unit, 24 ... Message management data storage unit, 30 ... Client terminal, 50 ... Card.

Claims (10)

User information storage means for recording a card identifier with respect to the user identifier;
Terminal information storage means for recording installation position information for a terminal identifier of a card terminal that reads a user card;
Message information storage means for recording a message and output conditions for a user identifier;
A message management system comprising control means for managing message output,
The control means is
Means for obtaining card usage information including a terminal identifier and a card identifier of the user card from a card terminal that has read the user card;
Means for identifying a user identifier corresponding to the card identifier using the user information storage means, and searching the message information storage means for a message associated with the user identifier;
Based on the installation location information of the terminal identifier recorded in the terminal information storage means, identify the current location of the user,
A message management system comprising: means for outputting the message to output means of the card terminal when the current position satisfies an output condition recorded in the message information storage means. The control means is
If the stop location is specified based on the message output conditions, the nearest station for the stop location is specified,
The message management system according to claim 1, wherein a message is output when the current position matches the nearest station. The control means is
Search the route from the location of the card terminal that read the user card to the nearest station,
If it is determined that the user card cannot be read in the card terminal installed in the route, a message is output at the current position,
3. The message management system according to claim 2, wherein if the card terminal installed on the route determines that the user card can be read, the message output is suspended. The control means further comprises an item confirmation means for searching for the location of the item providing base,
3. When the item designation is acquired in the message output condition, the item confirmation means searches for the provision base of the item, and identifies the location of the identified provision base as a stopover candidate place. 3. The message management system according to 3.   5. The message management according to claim 4, wherein the item confirmation unit acquires inventory information of an item specified in the output condition, and specifies a location of a provision base where the inventory can be confirmed as a stopover candidate site. system. The control means is
In the message output condition, when the specification of the area to output the message is acquired, the specified area is compared with the current position,
The message management system according to any one of claims 1 to 5, wherein a message is output when a current position is included in the designated area. The control means is
In the message output condition, if you get the specification of the output time zone to output the message, compare this output time zone with the current time,
The message management system according to claim 1, wherein a message is output when a current time is included in the output time zone. The control means is
Based on the card usage information, identify the usage details of the user card,
In the message output condition, if you get the specification of the output category to output the message, compare this output category with the usage content,
8. The message management system according to claim 1, wherein a message is output when the usage content is included in the output category. User information storage means for recording a card identifier with respect to the user identifier;
Terminal information storage means for recording installation position information for a terminal identifier of a card terminal that reads a user card;
Message information storage means for recording a message and output conditions for a user identifier;
A method for managing a message using a message management system including a control means for managing output of a message, comprising:
The control means is
Obtaining card usage information including a terminal identifier and a card identifier of the user card from a card terminal that has read the user card; and
Identifying a user identifier corresponding to the card identifier using the user information storage means, and searching the message information storage means for a message associated with the user identifier;
Based on the installation location information of the terminal identifier recorded in the terminal information storage means, identify the current location of the user,
And a step of outputting the message to the output means of the card terminal when the current position satisfies an output condition recorded in the message information storage means. User information storage means for recording a card identifier with respect to the user identifier;
Terminal information storage means for recording installation position information for a terminal identifier of a card terminal that reads a user card;
Message information storage means for recording a message and output conditions for a user identifier;
A program for managing messages using a message management system having a control means for managing output of messages,
The control means;
Means for acquiring card usage information including a terminal identifier and a card identifier of the user card from a card terminal that has read the user card;
Means for identifying a user identifier corresponding to the card identifier using the user information storage means, and searching the message information storage means for a message associated with the user identifier;
Based on the installation location information of the terminal identifier recorded in the terminal information storage means, identify the current location of the user,
A message management program that functions as means for outputting the message to output means of the card terminal when the current position satisfies an output condition recorded in the message information storage means.

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